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Computer help desk jobs in United States

  • Receptionist
    Receptionist
    28 days ago
    $18–$20 hourly
    Full-time
    Manhattan, New York

    Job Title: Medical Receptionist – Audiology Office (Phones & Data Entry) Location: Brooklyn / Queens / Manhattan – Audiology practice About Us Busy, growing audiology practice looking for a friendly, reliable receptionist to be the first point of contact for our patients. We provide hearing evaluations, hearing aids, and related services in a professional but down-to-earth environment. Key Responsibilities Phone & Patient Communication • Answer high volume of incoming calls in a professional, warm manner, • Schedule, confirm, and reschedule patient appointments, • Check voicemails and return calls promptly, • Provide basic information about services, locations, and hours, • Transfer calls to the appropriate provider/office when needed Front Desk & Admin • Greet patients and check them in/out, • Verify and update patient demographics and insurance information, • Collect copays and outstanding balances when applicable, • Maintain a neat, organized, welcoming front desk area Data Entry • Enter patient information into EMR/practice management system accurately, • Scan and upload documents (ID, insurance cards, referrals, audiograms, etc.), • Update notes and appointment statuses in the system in real time General Support • Communicate with audiologists and support staff regarding schedule changes or urgent issues, • Help with basic office tasks: filing, faxing, printing, emailing documents, • Follow office protocols for HIPAA and patient privacy Requirements • Experience:, • Prior medical office or front desk experience strongly preferred, • Experience in audiology, ENT, or other specialty is a plus but not required, • Skills:, • Excellent phone etiquette and clear, friendly communication, • Strong typing and data entry skills with attention to detail, • Comfortable working with computers, email, and multi-line phone systems, • Able to multitask and stay calm when phones are busy, • Personality:, • Patient, kind, and professional with all patients, • Team player who is reliable and punctual, • Willing to learn audiology-specific terminology and office workflows, • Language:, • English required, • Bilingual (English/Spanish or English/Russian/other) is a big plus Schedule & Compensation • Schedule: Full-time (e.g., Monday–Friday, 9am–5pm), • Some flexibility for evenings or Saturdays is a plus, • Compensation: Competitive hourly rate based on experience, plus potential performance bonuses, • Benefits may include paid time off and holidays (can adjust based on what you offer)

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  • Front Desk Secretary / Spa Receptionist
    Front Desk Secretary / Spa Receptionist
    2 months ago
    $20–$25 hourly
    Full-time
    Manhattan, New York

    Dorothy’s Day Spa is seeking a friendly, professional, organized, and dependable Front Desk Secretary / Spa Receptionist to join our team. We are looking for someone who enjoys working with people, communicates professionally, and can provide an excellent experience for our clients from the moment they contact or enter the spa. Position Responsibilities The Front Desk Secretary / Spa Receptionist will be responsible for: • Greeting clients warmly and professionally upon arrival, • Answering incoming telephone calls, text messages, and client inquiries, • Scheduling, confirming, changing, and canceling appointments, • Managing the spa appointment calendar and helping maintain an efficient daily schedule using Mangomint software, • Checking clients in and out, • Processing payments and providing receipts, • Maintaining accurate client information and records, • Explaining spa services, treatments, products, packages, and promotions to clients, • Assisting clients with selecting and scheduling appropriate services, • Providing information about pricing and appointment availability, • Following up with clients regarding appointments when appropriate, • Helping promote spa services, packages, gift certificates, and retail products, • Maintaining a clean, organized, professional, and welcoming reception area, • Communicating appointment changes and client requests to technicians and other spa staff, • Assisting management with basic administrative and clerical duties, • Handling client concerns professionally and bringing appropriate matters to management's attention, • Protecting client privacy and maintaining confidentiality, • Helping ensure smooth communication between clients, technicians, and management Qualifications The ideal candidate should have: • Excellent customer-service and interpersonal skills, • Professional and pleasant telephone manner, • Strong communication skills, • Good organizational and multitasking abilities, • Basic computer and technology skills, • Ability to learn appointment scheduling and point-of-sale software, • Attention to detail and accuracy, • Ability to remain professional in a busy environment, • Dependability and punctuality, • Professional appearance and attitude, • Ability to work cooperatively as part of a team Previous experience as a receptionist, secretary, administrative assistant, salon/spa receptionist, medical-office receptionist, hotel front-desk associate, or customer-service representative is preferred but not necessarily required for the right candidate. What We Are Looking For We are especially interested in someone who is: • Warm and welcoming, • Energetic and positive, • Responsible and trustworthy, • Comfortable speaking with clients in person and by telephone, • Comfortable recommending services and promotions, • Able to manage multiple appointments and requests at the same time, • Interested in developing long-term relationships with our clients, • Willing to learn about the beauty, wellness, and spa industry

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  • Social Worker
    Social Worker
    2 months ago
    $60000–$62000 yearly
    Full-time
    Staten Island, New York

    Job Title: Social Worker Schedule: 40 hours per week Job Type: Full-Time Department: Workforce/ CRED Pay Type/ FLSA Status: Salaried/Exempt Effective Date: 2/2025 Reports To: Program Director of CRED, Assistant Director of Workforce and Director of Workforce Pay Range: $60,000 - $62,000 annually Note: Pay rate range is based on city, state and/ or federal contractual obligations and budgetary allowances **Job title and position title are interchangeable. Titles are based on contractual obligations as designated by funding sources. ABOUT UNITED ACTIVITIES UNLIMITED: Staten Island, NY; United Activities Unlimited, Inc. (UAU) is a community-based agency that provides a wide range of services that is inclusive from job placement, youth development programs and community outreach services to Inspire, transform, and empower individuals of all ages. UAU is responsive to the needs of diverse populations and implements programs that support positive outcomes for individuals and communities. The comprehensive nature of UAU's programming options and the emphasis on holistic services for individuals and families make UAU an outstanding resource and a pillar of support for communities. UAU is dedicated to the engagement, education, and empowerment of individuals and strives to transform individuals and communities to create a better future. EOE POSITION SUMMARY: CRED is a cohort-based vocational training program for at-risk individuals between the ages of 18-40 years old. The program provides classroom instruction, case management services, internship opportunities, and job placement services designed to help clients earn a Commercial Driver’s License and obtain employment in the transportation industry. The Social Worker will be responsible for providing comprehensive case management services including, but not limited to, mental health support, career counseling, personal guidance and development, life skills, and referrals. The Social Worker will work in both individual and group settings to help clients overcome personal and professional barriers. The individual selected for this position will be under the direct supervision of the CRED Program Director, will conduct themselves in a professional manner, and will comply with all standards set forth by United Activities Unlimited and the NYC Department of Youth & Community Development. PRIMARY JOB RESPONSIBILITIES (include but are not limited to): • Conduct intake interviews to understand each client’s individual needs, strengths, and goals., • Collect all required program documentation from clients, including enrollment, outcome, and follow-up paperwork., • Work with clients to develop an Individual Service Strategy (ISS) that reflects SMART short-and-long-term goals., • Provide case management services including regular check-ins to assess progress towards personal and professional goals., • Provide individual and group counseling, including but not limited to, mental health, behavior management, and mediation services., • Work collaboratively with other CRED staff members to conduct case planning and draft case notes according to DYCD requirements., • Refer clients in need of greater support to community based social service providers., • Maintain positive working relationships with social services agencies and other community partners to enrich programming, internship, and employment opportunities in alignment with client’s interests and ISS., • Assist other CRED staff members with conducting follow-up services, including obtaining compliance documentation from former clients., • Collect, maintain, and audit client files for completion and accuracy in accordance with DYCD and UAU policies., • Participate in team meetings, conferences, professional development trainings, and other program-related events and activities., • Work collaboratively with other CRED staff members to ensure the program meets all DYCD goals, deliverables, and deadlines., • Assist with other departmental duties and projects as needed. JOB QUALIFICATIONS: • Master's degree, required, • Must possess either a valid LMSW, LMHC or LCSW, • 3+ years of relevant supervisory experience, required, • 2+ years of experience with mental health counseling, required, • Strong problem solving, verbal and written communication skills, • Experience using Microsoft Excel/Word/PowerPoint and the G-Suite platforms, • Ability to stay organized while managing multiple assignments simultaneously, • Demonstrated ability to conduct and complete work independently, including meeting deadlines, while contributing to a collaborative team effort, • Able to effectively deliver instruction to elevate client’s transferable skills, academic proficiency, and socioemotional capacity, • Excels working in a collaborative environment to achieve target objects and outcomes, • Demonstrates understanding and value of individuals different capacities, cultures, and abilities, • Respect for diverse racial, socio-economic, ethnic, academic, religious, and cultural backgrounds and identities PHYSICAL REQUIREMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is occasionally required to stand; sit or walk. Specific vision and hearing abilities are required by this job as outlined below. • Incumbent will be scheduled based on operational need., • Standard office equipment including computers, fax machines, copiers, printers, telephones, etc., • Position is in a well-lighted office environment., • Involves sitting approximately 70 percent of the day, walking or standing the remainder., • Must be able to remain in a stationary position for at least 50% of the time., • May include working prolonged periods of time sitting at a desk and working on a computer., • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations., • The ability to observe details at close range (within a few feet or more of the observer)., • Ability to lift 30-50 lbs as needed., • May include travel to a variety of locations, based on programming needs. Which is reimbursed in accordance with UAU’s fiscal policies and procedures UAU has attempted to accurately describe this position but reserves the right to change the same, add or delete duties outlined within the sole discretion of UAU at any time, with or without notice. This job description in no way implies that these are the only duties Including essential duties to be performed by the employee occupying this position.

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  • Salon Assistant
    Salon Assistant
    2 months ago
    Full-time
    Laurelton, Queens

    We are looking for a reliable, organized, and energetic Personal Assistant to help support the daily operations of our busy hair salon and boutique. This is a hands-on position for someone who enjoys multitasking, providing excellent customer service, and keeping a fast-paced business running smoothly. If you are dependable, professional, have a positive attitude, and love working with people, we'd love to meet you! Responsibilities Greet clients and create a welcoming salon experience Answer phone calls, texts, and emails professionally Schedule and confirm appointments Check clients in and out using the salon booking system Process payments and maintain an organized front desk Assist the salon owner with daily administrative and personal tasks Help keep the salon clean, organized, and fully stocked Manage inventory and reorder retail products as needed Receive and organize deliveries Assist customers in the boutique downstairs by providing excellent customer service Merchandise, organize, and restock boutique displays Help with social media content, promotions, and marketing (a plus) Run occasional local errands when needed Support the team wherever needed to ensure smooth daily operations Qualifications Previous customer service or receptionist experience preferred Strong communication and organizational skills Friendly, professional, and dependable Comfortable multitasking in a fast-paced environment Basic computer and phone skills Ability to work independently and as part of a team Retail sales experience is a plus Experience in the beauty industry is a plus but not required What We're Looking For We're looking for someone who takes initiative, has a positive attitude, pays attention to detail, and enjoys helping others. This person will play an important role in both our salon and boutique by creating an exceptional experience for every client and customer. If you're motivated, organized, and excited to be part of a growing beauty business, we'd love to hear from you! Pay: $18.00 per hour Benefits: Employee discount Free parking Paid training Referral program Tools provided People with a criminal record are encouraged to apply Work Location: In person

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