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Support Engineers work on all level reactive tickets. The Support Engineers possess a broad range of both technical and business skills, as well as the ability to find common trends to bring up to management for possible automation. Our Support Engineers work closely with our clients and other internal resources to provide best in class IT services, therefore excellent oral and written communication skills are required. ROLE AND RESPONSIBILITIES - Develop and maintain knowledge of client networks - Work directly with clients to provide reactive technical support - Support Desk Scheduling - Identify trends and underlying technology issues impacting tickets per endpoint (TPE) - Collaborate with team to assess process improvement opportunities, assess tools, etc. to improve Support operations - Keep manager informed of issues that may impact the organization - Ensure best practice methods are in use wherever possible and assist in the growth of services practice, be they incidental, contractual, or managed service provisioning. - Implement DATA "Company Way" - Implements & helps define best practices - Handle every ticket with a business first mindset - Own every ticket to completion even when escalating in necessary - Proven ability to set and manage client expectations - Exceptional customer service and communication skills QUALIFICATIONS AND REQUIREMENTS - Communication, Oral - Speaks clearly and persuasively; listens and gets clarification; responds well to questions; participates in meetings. - Communication, Written - Ability to communicate in writing clearly and concisely; edits work for spelling and grammar; varies style to meet needs; presents numerical data effectively. - Problem Solving - Identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group solving situations. - Business Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values. - Analytical Skills - Ability to use thinking and reasoning to solve a problem. - Able to normalize the tech jargon when communicating with clients in a professional way - Skills And Experience: - 5 plus years of experience in network / IT systems and troubleshooting steps - Experience with helpdesk/desktop support - Experience with Microsoft 365, Exchange, OneDrive, SharePoint, and Teams - Experience with Windows Server, Active Directory Management, Group Policy, Etc. - A general understanding of TCPIP, DNS, DHCP, and RADIUS - Hands on experience with virus, spyware, and malware removal - Network troubleshooting skills - Experience installing and supporting Microsoft Office Suite - Experience in Firewall, Spam Filtering, AV and other security tool management
Plumbing & Heating Tradesman Wanted – Room to Grow, Skill Required We’re a busy, respected plumbing and heating company based in Long Island looking for someone who can get the job done — and still wants to get better. This position is for a skilled plumber or heating tech — someone who’s done real work, knows their tools, and can operate independently when needed. You might not be a master plumber (yet), but you’re not a helper either. You’ve got experience under your belt and take pride in doing clean, correct, and code-compliant work. We're especially interested in people who: Can think on their feet and figure things out Have enough reps to know what they’re doing, but not so many they’ve stopped learning Want to be part of a team that cares about quality, customer experience, and long-term growth Appreciate a clean job site, a well-stocked truck, and respect between tradesmen We’re not here to micromanage — we’re here to build something solid, and we want people who want that too. If you're somewhere in that B/B+ range, with a bit of an A streak in you, and you're looking to level up with a company that does things right — reach out. All backgrounds welcome. We care more about mindset and skill than paper.
Architectural graduate auto-cad operator
We are looking for a Lead Car Mechanic who specialise in Vintage Cars repairing/restoring. As the leader, you will lead a small group of car mechanics to offer advices, drive the process, collaborations and also do hands-on work. The ideal candidate will have a strong understanding of Vintage Cars automotive repair, maintenance, and diagnostics. You will lead the team in diagnosing issues, performing repairs, and ensuring that vehicles are operating safely and efficiently. Job Title: Car Mechanic Location: NJ, USA Job Type: Full-time Key Responsibilities: - Diagnose and repair mechanical and electrical issues in vehicles. - Perform routine maintenance, including oil changes, tire rotations, and brake inspections. - Conduct thorough inspections of vehicles to identify potential problems. - Maintain accurate records of repairs and services performed. - Communicate effectively with customers regarding repair needs and costs. - Stay updated on the latest automotive technologies and repair techniques. - Ensure compliance with safety standards and regulations. - Collaborate with team members to improve overall service efficiency.
We are seeking a highly skilled Project Engineer to support infrastructure projects at a major airport. The ideal candidate will have strong technical skills in Excel, including the ability to create queries, analyze data, and generate reports to support project decision-making. This role requires excellent attention to detail, the ability to work in a fast-paced environment, and experience coordinating construction, engineering, or operational projects within an airport or similar setting. This position requires the ability to obtain and maintain an airport security badge, including passing all background checks required by airport authorities. Key Responsibilities: - Assist in the planning, coordination, and execution of airport construction, maintenance, or operational projects. - Utilize Excel at an advanced level (pivot tables, VLOOKUP, macros, Power Query) to manage, analyze, and interpret project data. - Create and maintain queries and reports to track project progress, budgets, schedules, and key performance indicators. - Collaborate with engineers, contractors, and stakeholders to ensure project alignment with regulatory and safety requirements. - Monitor project milestones and generate data-driven insights to support decision-making. - Work with GIS, AutoCAD, and other engineering tools as needed to support project analysis. - Identify potential risks and provide solutions to maintain project timelines and budgets. - Communicate technical information to both technical and non-technical stakeholders effectively. - Ensure compliance with FAA regulations, airport policies, and industry best practices. - Support project documentation, reporting, and presentations for executive leadership and stakeholders. - Obtain and maintain airport security credentials (badging) as required by airport authorities, including passing all necessary background checks. Qualifications & Skills: - Bachelor’s degree in Civil Engineering, Construction Management, Aviation Management, or a related field. - 2-5 years of experience in project engineering, airport operations, or infrastructure project management. - Advanced Excel skills: Must be proficient in Power Query, Pivot Tables, VLOOKUP, INDEX/MATCH, Macros, Data Validation, and Data Analysis Tools. - Experience with data queries, SQL, or other database tools is a plus. - Familiarity with airport infrastructure, FAA regulations, and aviation project management. - Ability to interpret technical drawings, blueprints, and engineering plans. - Strong analytical skills with a keen eye for detail and problem-solving. - Excellent written and verbal communication skills. - Ability to work independently and in a collaborative, fast-paced environment. - Ability to obtain and maintain an airport security badge, including meeting all background check requirements. Preferred Qualifications: - Experience working on airport construction or operations projects. - Knowledge of Primavera P6, AutoCAD, GIS, or other project management software. - Prior experience with large-scale infrastructure projects. - Understanding of environmental, safety, and regulatory compliance within airport operations.