Are you a business? Hire Customer Service candidates in United States
Join the Team at Poo Squad Bridgewater! Are you someone who loves working outdoors, enjoys dogs, and takes pride in making a difference for families and their furry friends? At Poo Squad Bridgewater, we’re not just a pooper scooper service—we’re a company with a heart and a mission! Here’s why you’ll love being part of our team: 1. Support a Meaningful Mission We’re dedicated to more than just clean yards—we actively support local animal shelters and give back to the community. When you work with us, you’re part of something bigger. 2. Enjoy the Great Outdoors Tired of being stuck behind a desk? Our team enjoys fresh air and nature all year round. Every day is a chance to get out and explore while doing meaningful work. 3. Work with the Best Tools and Equipment You’ll have access to a fully equipped company truck with all the tools and supplies you need to do the job right. We invest in our employees so they can focus on doing their best work. 4. Make Customers—and Pups—Happy Our top priority is providing customers with clean, poop-free yards—and leaving their pups a little treat! Every service ends with a Milk-Bone delivery for our furry clients, so you’ll always leave with a wagging tail and a satisfied smile. 5. Deliver a Unique Service Our attention to detail sets us apart. We inspect the health of the dog waste, and if something looks concerning, we inform the customer. This extra care shows how much we care about pets’ well-being. 6. Be Part of a Growing Team Poo Squad Bridgewater is expanding, and we’re looking for energetic, responsible, and dependable individuals to join us. We value hard work, a positive attitude, and a love for dogs. Ready to Scoop Your Way to a Great Career? If this sounds like the job for you, we’d love to hear from you. Join a company that cares about its employees, its customers, and the community it serves. Together, we’ll make the world a cleaner (and poop-free) place—one yard at a time!
Study Abroad Europe is an enrollment office in the New York City Metropolitan Area that assists English-speaking students in studying abroad in countries like Italy, Spain, France, UK, Morocco, Greece, and Bulgaria for a semester or a year. In addition, our office place students in short term summer jobs in Spain and France. Role Description This is a full-time Hotel Front Desk Internship with comany on Ibiza Iland in Spain.. The Front Desk Intern will be responsible for phone etiquette, receptionist duties, customer service, communication with guests and staff, and basic computer literacy tasks on a daily basis. Qualifications Phone Etiquette, Receptionist Duties, and Customer Service skills Strong Communication skills Basic Computer Literacy Ability to multitask and prioritize tasks effectively Excellent organizational skills Attention to detail and accuracy in handling student documents Familiarity with study abroad programs is a plus Currently enrolled in a college program or recent graduate preferred
Cashier for a busy pizzeria. Experience required. Must speak fluent English.
Looking for catering assistant and manager working hands on with ownership. Looking for someone eager to work with a smile and confident on their feet. Need a person that can type and knows dropbox as well as setting up rvents and running them. We will tarin if the right individual comes along.
Can be a big hand
We are a transportation company and we are looking for Operators-Dispatchers with experience in customer service. Good writing and diction Advanced English Teamwork Plus if you have worked with the limosys program.
Position Overview: We are seeking a highly motivated and experienced Customer Service/Sales Manager to join our team. This is a remote position, allowing you to work from the comfort of your home while managing and leading our customer service team to ensure the highest level of customer satisfaction. Key Responsibilities: - Lead and manage a team of customer service representatives to deliver outstanding support and sales. - Develop and implement customer service policies and procedures to enhance the customer experience. - Monitor and analyze customer service metrics to identify areas for improvement. - Provide coaching, training, and performance feedback to team members. - Handle escalated customer inquiries and resolve complex issues effectively. - Collaborate with other departments to ensure a seamless customer journey. - Maintain up-to-date knowledge of products and services to provide accurate information to customers. - Foster a positive and productive team environment. Qualifications: - Proven experience as a Customer Service Manager or in a similar leadership role. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work independently and manage a remote team effectively. - Proficiency in using customer service software and tools. - Flexibility to adapt to changing priorities and handle multiple tasks. - Ability to engage with your team and provide a fun work environment, team builders, ice breakers via zoom - Prior management, sales or a related field (preferred). Benefits: - Competitive pay $68,000 and performance-based bonuses. - Flexible working hours and remote work environment. - Opportunities for career growth and professional development. - Supportive and inclusive company culture. How to Apply: If you are passionate about delivering exceptional customer service and have the skills to lead a remote team, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience, introduce yourself and a brief description on why you would be a great candidate.
Doorman Job Summary We are seeking a Doorman who will serve as the face of our restaurant. The successful candidate will be responsible for providing excellent customer service to customers while ensuring the safety and security of the premises. This role is expected to be courteous and professional at all times. Doorman Duties and Responsibilities - Greet and welcome all visitors, tenants, and guests in a friendly and professional manner - Monitor the entry and exit of people and vehicles - Ensure the safety and security of the premises by identifying and addressing any security threats and issues - Provide assistance to customers guests as needed - Doorman Requirements and Qualifications - High school diploma or equivalent - Previous experience in a customer service-related role preferred - Excellent interpersonal and communication skills - Knowledge of safety and security protocols - Able to work independently or as part of a team - Able to stand or walk for extended periods of time - Able to lift and carry items up to 50 pounds - Must be able to pass a background check
We are now hiring Customer Service representatives. Must be 18 and over to apply for this position. Position will require for you to deal with a high volume of incoming and outgoing phone calls, bookings and reservation. All in office amenities and supplies will be provided. Apply now!
Are you passionate about building meaningful connections and driving positive change? Join Collective Fare Enterprises as an Account Manager Intern and become part of a dynamic team dedicated to servicing businesses and others with spectacular food, customer service and class. This role offers an exceptional opportunity to gain hands-on experience in client relationship management and sales while working alongside industry professionals committed to making a real impact. You'll develop valuable skills in communication, strategy, and collaboration, all within an organization that values creativity and community. If you're eager to grow your career while contributing to a mission-driven enterprise, this internship is your gateway to both personal and professional fulfillment. Position Details: Title: Account Manager Intern Location: Hybrid and/or remote Type: Unpaid Internship Hours: Part-time or Full-time, flexible schedule Responsibilities: - Maintain relationships with current clients to retain revenue. - Perform client outreach to earn new revenue streams for Collective Fare Enterprises. - Conduct market research and analyze data to support client strategies and organizational initiatives. - Collaborate with cross-functional teams (marketing, operations, etc.) to address client needs. - Assist with general operational tasks within the organization as needed. Qualifications: - Current student or recent graduate in business, communications, and/or hospitality. - Strong interpersonal and communication skills. - Ability to analyze data and prepare reports. - Ability to handle and organize invoices correctly. - Proficiency in MS Office Suite (Excel, Word, PowerPoint) and familiarity with CRM software is a plus. - Passion for sales, hospitality, and food. - 1-2 years in a client-facing or sales role. Benefits: - Practical, resume-building experience in account management and client relations. - Development of essential skills in communication, negotiation, and data analysis. - The opportunity to work alongside a passionate, mission-driven team dedicated to promoting sustainability and food equity.
United Decorators is a small business in Brooklyn, NY. We are professional, agile and customer-centric. Our work environment includes: Modern office setting On-the-job training Casual work attire We are looking for a positive, upbeat Administrative Assistant to join our team. The successful candidate will have prior administrative assistant experience and should be organized and have strong communication skills. The Administrative Assistant works closely with the various staff members and assists with preparation of off-site meetings. This role will involve handling a wide variety of administrative tasks in a fast paced environment and working directly with all members of our team. Responsibilities: Professional phone etiquette and ability to field and answer questions Ability to follow directions and take initiative when given a project Ability to function as an effective team player, interacting with all parts of the organization, and external vendors Professional communication skills both written and verbal Proficient with various Social Media Platforms (Instagram, Facebook, etc.) Schedule meetings. File documents. Make travel arrangements. Manage the CEO's calendar and schedule appointments for other members of the Sale Force Personable and focused interaction with customers. Order/data entry with high level of detail and accuracy Follow up with Reps on various clients Maintain and distribute marketing materials and organize products on display Assist with deliveries and inventory scheduling for installations MUST BE ON TIME
Are you a customer-service pro fluent in English and Mandarin (Cantonese is a plus)? We're seeking a bilingual Office Administrator/Customer Service Representative to join our dynamic team at Melody Benefits. This role involves helping clients resolve issues efficiently, with a customer-first approach, and contributing to a collaborative and supportive work environment. If you’re a problem-solver with great communication skills and enjoy a fast-paced office environment, this could be the perfect opportunity for you. Why Join Us? Competitive Pay: Earn between $35,000-$45,000 annually Benefits: 401(k), Health Insurance, Paid Time Off Stability: Full-time position with regular hours Work Location: In person, collaborative work environment Growth Opportunities: Develop your skills in a dynamic, supportive setting Key Responsibilities: Manage high volumes of incoming calls, addressing customer needs and resolving issues efficiently. Identify customer concerns and provide accurate, complete information using our resources. Handle customer complaints professionally, offering timely solutions and follow-ups. Keep accurate records of customer interactions and processes. Follow established communication guidelines and procedures. Go the extra mile to ensure customer satisfaction and engagement. Skills You’ll Need: Proven experience in customer support or client service roles. Strong phone communication skills, active listening, and adaptability to various customer personalities. Customer-centric attitude with excellent multitasking and time-management abilities. A positive attitude, willingness to learn, and a desire to grow within the role. Requirements: High school diploma required; some college education preferred. Bilingual: Fluent in English and Mandarin (Cantonese is a bonus). Strong verbal and written communication skills.
Kingbridge Cleaners & Tailors provides the finest garment care and expert alteration services in the world. Processed and cared for without compromise for the most discerning customer, Kingbridge blends modern technology with old-world techniques to deliver flawless customer service. The Kingbridge work-family is always striving for innovative ways to provide a convenient and world-class experience to every customer. Our inviting stores are specifically designed to develop meaningful relationships and express our difference with other cleaners, to our customers. The Customer Service Representative is the face of our business and provides each customer with a professional and warm experience from the moment they’ve entered our business to long-after they have left. They are responsible for building relationships and loyalty to our brand by ensuring operational excellence. Passion for the brand, doing the right thing, and supporting your team are vital. The Role: Service & Philosophical ○ Build and manage relationships with our customers, ensuring their experience is in line with Kingbridge’s expectations and core values. ○ Responsive to the expressed and unexpressed wishes and needs of our customers. ○ Create unique, memorable and personal experiences for our customers. ○ Own and immediately resolve customers' problems. ○ Create a working environment of teamwork and lateral service so the needs of customers are met. ○ Provide high value feedback to supervisors and management on new opportunities for growth. ○ Liaison the relationship between customers and tailors through warm transfers, support, and assistance. ○ Engage with customers and team members professionally in person, over the phone and through our software. Technical ○ Verification and update of customers account information and preferences. ○ Detailed inspection, flagging, and pre-care of customers garments. ○ Accurately describe garments, condition, and special preferences within our software ○ Creating and tracking new orders in our software. ○ Assist customers with picking up their garments in-store and scheduling delivery of their orders. ○ Manage exceptions through key performance indicators. ○ Responsible for uncompromising levels of cleanliness and creating a safe and accident-free environment. The Candidate: Required Qualities and Skills ○ A passion for delivering a world-class customer experience. ○ A proven track record of delivering results and the drive to exceed expectations. ○ Strong adherence to process and organisational skills prioritizing attention to detail. ○ High attention to detail when completing tasks. ○ Strong verbal and written communication skills. ○ Punctual and reliable Ideal Qualities and Skills ○ 2+ years of luxury retail experience. ○ An understanding of textiles and garment construction. ○ Ability to be flexible and agile to meet business needs. ○ Computer proficiency with Apple Mac & Google G-Suite. Job Type: Full-time Pay: $16.00 - $22.00 per hour Benefits: Flexible schedule Paid time off Shift: 8 hour shift Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Required) Work Location: In person
Air conditioning installation & service Refrigerators install and service Heating service etc
Job Summary Provide exceptional customer service via various communication channels, resolving customer inquiries, complaints, and concerns in a timely and professional manner. Ensure customer satisfaction, loyalty, and retention while promoting company products and services. Key Responsibilities 1. Customer Interactions: Respond to customer inquiries, complaints, and feedback via phone, email, chat, social media, or in-person. 2. Issue Resolution: Investigate and resolve customer issues promptly, efficiently, and fairly. 3. Product/Service Knowledge: Stay up-to-date on company products and services, features, and benefits. 4. Problem-Solving: Analyse customer problems, identify solutions, and implement resolutions. 5. Communication: Clearly and effectively communicate with customers, colleagues, and management. 6. Documentation: Accurately record customer interactions, issues, and resolutions in CRM systems. 7. Quality Assurance: Meet quality standards for customer service, ensuring timely and satisfactory resolutions. 8. Team Collaboration: Work collaboratively with internal teams to resolve complex customer issues. 9. Metrics and Reporting: Track and report customer service metrics, such as first-call resolution, customer satisfaction, and issue resolution rates. Skills and Qualifications 1. Excellent communication, interpersonal, and problem-solving skills 2. Strong customer service background and experience 3. Ability to work in a fast-paced environment 4. Proficiency in CRM software and technology 5. High school diploma or equivalent required; degree preferred 6. Flexibility to work varied shifts, including evenings, weekends, or holidays 7. Strong analytical and problem-solving skills 8. Ability to work independently and as part of a team Working Conditions 1. Home or call centre environment 2. Computer-based work 3. Frequent phone and email interactions Salary Range $2,000 - $4,000 per month (dependent on location, experience, and industry) Benefits (optional) 1. Paid time off 2. Training and development opportunities 3. Performance-based bonuses
Make phone calls and assist with office work.
**Company Overview: ** At We are committed to delivering high-quality products and exceptional customer service. Our team is dedicated to excellence, integrity, and teamwork. **Job Summary: ** We are seeking a highly skilled and detail-oriented Remote Payroll Assistant to join our team. As a Remote Payroll Assistant, you will be responsible for processing payroll, managing employee data, and ensuring compliance with all relevant regulations. This is a remote position, and you will work independently with minimal supervision. Responsibilities: 1. *Process Payroll* : Accurately process payroll for all employees, including calculating salaries, benefits, and taxes. 2. *Manage Employee Data* : Maintain accurate and up-to-date employee records, including personal and benefits information. 3. *Compliance* : Ensure compliance with all relevant regulations, including tax laws, labor laws, and company policies. 4. *Data Entry* : Perform data entry tasks, including entering employee information, payroll data, and benefits information. 5. *Customer Service* : Provide excellent customer service to employees, responding to inquiries and resolving issues in a timely and professional manner. 6. *Reporting* : Generate reports, including payroll reports, benefits reports, and compliance reports. 7. *Audits* : Participate in audits, including payroll audits, benefits audits, and compliance audits. Requirements: 1. *Education* : High school diploma or equivalent required. Associate's or Bachelor's degree in Business Administration, Human Resources, or related field preferred. 2. *Experience* : 2+ years of experience in payroll administration, human resources, or related field. 3. *Certifications* : Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) preferred. 4. *Software* : Proficient in payroll software, including ADP, Paychex, or similar systems. 5. *Communication* : Excellent communication and customer service skills. 6. *Organization* : Highly organized and detail-oriented, with ability to prioritize tasks and meet deadlines. What We Offer 1. *Competitive Salary* : $45,000 - $55,000 per year, depending on experience. 2. *Comprehensive Benefits* : Medical, dental, vision, and 401(k) matching. 3. *Remote Work* : Opportunity to work remotely and maintain a healthy work-life balance. 4. *Professional Development* : Opportunities for professional growth and development. 5. *Collaborative Team* : Collaborative and supportive team environment. How to Apply: If you are a motivated and detail-oriented individual with a passion for payroll administration, please submit your application, including your resume. We look forward to hearing from you!
Apply directly from your phone. Flexible schedules for part-time or full-time roles. Enjoy benefits like health insurance, education assistance, and more. No experience required, fully remote positions. Start immediately, flexible hours. Work from home using your smartphone or laptop. DM us for inquiries!
Work from home ! Enjoy working hours that works best for you and your family. Flex-able hours, normal hours M-F 9am-6pm, customer service representative calling clients daily. Offering sign up bonuses if hired. Training weekly on system and customer service
NOTE: Have your email sent to us via chat for notifications from the company to be sent to you weekly. This position delivers services to support the client’s day-to-day needs related to the use of ticketing systems and products. The CSS will be responsible for maintaining agreed upon service levels. They will follow-up as needed with national teams to ensure we are providing timely problem resolution. Responsibilities will also include training, sharing of best practices, and general operational support including installs, upgrades, and event support. WHAT YOU WILL BE DOING CLIENT SERVICE • Develop and maintain excellent client relationships • Meet and exceed client service level agreements • Advise and assist with reporting • Coordinate upgrades and hardware replacements at client sites • Advise/educate clients within procedural guidelines to ensure a complete solution to their technical or service questions • Maintain customer contacts to enable accurate tracking and reporting • Provide high level marketing support on Ticketmaster no-cost solutions Provide online support and afterhours office support Ticketmaster ONE, Host System & Access Control Support • Working knowledge of Ticketmaster ONE web portal • Remain current with new software/product releases for Host, TM1 Entry, Archtics/Account Manager and all technology products • Create/modify reports, including Autypes, Repgens, Mopreps, and other advanced reporting • Support season ticketing, access control support customization (rules, exceptions, etc.) • Assist with client onboarding and ongoing maintenance • Act as the expert in all facets of access control products • Basic knowledge of event programming as it relates to sales channels and consumer experience • Knowledge of the Event Base product suite Identify and assist in resolving event programming related errors Product Support • Communicate product updates, new features, and functionality to client base for Ticketmaster products such as Archtics, HOST, TM.com, Scaling, Analytics, TM1 Maps, Pricemaster, TM1 Events and TM1 Engagement • Provide support and best practices to the client for all TM products including archiving data, loading events, setting rules, adding hardware, and communication to other TM servers • Assist with new manifest creation • Establish any special client MOP types • Install Archtics on workstations and ticket printers • Initial and ongoing training of new features and functionality Perform database tasks as needed by client Problem Resolution • Use troubleshooting techniques and tools to identify the root cause of issues • Research client/customer complaints about service levels • Work with National/Central support groups to expedite problem resolution • Troubleshooting software and hardware issues – Archtics/Host/Account Manager/TM1 Entry/TM1 Events/Pricemaster • Provide coordination of a networking issues between client and TM IT • Balance Audits/Settlement issues • Resolve issues with Customer Service for events with problems and/or special circumstances Restart database server, credit card server, and DIGIT server YOU (BEHAVIOURAL SKILLS/COMPETENCIES) Rock Solid Reliability – I earn the trust of clients, co-workers and fans; I set clear expectations; I deliver high quality work on time and on task; I take the time to do things right Solution Driven – I creatively find solutions to problems clients are experiencing by collaborating with management and interdepartmentally with experts that can find alternative and effective solutions to any limitations. Winning Teamwork – I collaborate with others; I share information openly; I listen and take time to empathise and understand where others are coming from; I show recognition and appreciation for the contributions of others Act with Integrity – I am proud of the way I represent myself and the company to others; I act with good intentions; I have direct, honest conversations while creating a safe work environment for open dialogue; I represent information and data accurately and completely EQUAL OPPORTUNITIES We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Se requiere personal, oficina ubicada en Manhattan. No se requiere inglés. Requisitos: Ser mayor de 18 años Vivir en New York Tener disponibilidad **SI DESEA APLICAR, favor dejar mensaje con su nombre y nacionalidad. **
Fairway Independent Mortgage Corporation is a leading mortgage lender dedicated to providing exceptional service, support, and financial solutions for homeowners and homebuyers. We pride ourselves on our collaborative culture, commitment to excellence, and focus on creating seamless experiences for our clients. At Fairway, we believe in fostering innovation, teamwork, and personal growth, making it a rewarding environment for our employees. Role Description We are seeking a motivated and customer-focused Entry-Level Customer Service Representative for a full-time, on-site role at Fairway Independent Mortgage Corporation in Charleston, IL. This position is an excellent opportunity for individuals looking to start their career in customer service and gain valuable experience in the mortgage industry. As a Customer Service Representative, you will be the first point of contact for clients, providing support, answering inquiries, and ensuring a positive experience. You’ll receive training and guidance to excel in this role. Responsibilities Respond to customer inquiries via phone, email, and in-person with professionalism and efficiency Assist clients with basic questions about mortgage products, processes, and account information Document customer interactions in the system and follow up on unresolved issues Provide support to the team by handling administrative tasks as needed Work collaboratively to resolve customer concerns and ensure satisfaction Qualifications Strong communication skills, both verbal and written A customer-centric mindset with a focus on problem-solving Basic computer literacy, including familiarity with Microsoft Office Suite (Excel, Word) Attention to detail and ability to handle multiple tasks simultaneously No prior experience required, but any experience in customer service or a related field is a plus A positive attitude, eagerness to learn, and ability to work well in a team Why Join Fairway? Gain hands-on training and experience in customer service and the mortgage industry Opportunities for growth and career advancement A supportive and inclusive work culture focused on teamwork and success Competitive salary and benefits package.
Job Title: Remote Customer Service Representative Job Type: Full-time/Part-time (Remote) Job Summary: We are seeking enthusiastic and empathetic individuals to join our team as Remote Customer Service Representatives. In this role, you will be the first point of contact for our customers, providing outstanding service by resolving inquiries, handling complaints, and delivering solutions with professionalism. Key Responsibilities: • Respond to customer inquiries via phone, email, or chat in a timely and professional manner. • Identify and resolve customer issues efficiently while maintaining a positive customer experience. • Provide detailed and accurate information about products, services, and company policies. • Document customer interactions and solutions in the company’s CRM system. • Escalate complex or unresolved issues to the appropriate department when necessary. • Maintain a high level of knowledge about company products and services to offer tailored assistance. • Handle customer complaints with patience and empathy, ensuring a satisfactory resolution. • Meet or exceed performance metrics such as response time, resolution time, and customer satisfaction scores. Qualifications: • High school diploma or equivalent (required); associate or bachelor’s degree is a plus. • Prior experience in customer service or a related field (preferred but not required). • Excellent verbal and written communication skills. • Strong problem-solving and multitasking abilities. • Proficiency in using CRM software, email platforms, and other relevant tools. • Reliable internet connection and a quiet workspace for remote work. • Ability to work flexible hours, including evenings, weekends, and holidays as needed. Key Competencies: • Empathy and patience in handling customer concerns. • Strong organizational and time-management skills. • A proactive attitude with the ability to work independently. • High level of adaptability to a fast-paced and dynamic environment. What We Offer: • Competitive pay with performance-based bonuses. • Comprehensive training and ongoing support. • Opportunities for career growth and development. • Flexible work schedule and a supportive team environment. How to Apply: Submit your resume and a brief cover letter explaining why you are an excellent fit for this role.
**Entry Level CSR (On-Site Role)** The Customer Service Representative (CSR) is responsible for providing exceptional customer service to enhance the shopping experience. The CSR will assist customers with inquiries, resolve issues, and promote products and services while maintaining a positive and friendly atmosphere. **Key Responsibilities:** **1. **Customer Assistance: - - Greet customers warmly and ascertain their needs. - - Provide product information, recommend solutions, and assist with purchases. **2. **Issue Resolution: - - Address customer complaints and concerns promptly and effectively. - - Process returns or exchanges following store policies. **3. **Sales Support: - - Assist customers in locating items throughout the store. - - Participate in promotional activities and assist in merchandising efforts. **4. **Transaction Processing: - - Operate cash registers accurately, processing payments, refunds, and exchanges. - - Ensure the accuracy of sales transactions and nightly cash register reconciliation. **5. **Store Maintenance: - - Maintain cleanliness and organization of the sales floor and customer areas. - - Help with restocking shelves and ensuring products are well-displayed. **6. **Team Collaboration: - - Work closely with team members to achieve store goals and ensure a cohesive work environment. - - Attend training sessions and staff meetings as required. **7. **Feedback Collection: - - Gather customer feedback and relay insights to management for improvement opportunities. **Qualifications:** 1. - High school diploma or equivalent; some college preferred. 2. - Previous experience in retail or customer service is a plus. 3. - Strong interpersonal and communication skills. 4. - Ability to handle money accurately and responsibly. 5. - Problem-solving skills with a customer-focused attitude.