Customer Service jobs in United States

Gina Nails23 is a vibrant and welcoming nail salon dedicated to providing exceptional services to our clients. We pride ourselves on our professional team and a friendly atmosphere. We are currently seeking a motivated front desk assistant to join our team. If you’re bilingual is a major plus for us, as a Front Desk Assistant, you will be the first point of contact for our clients. Your primary responsibilities will include greeting clients, managing appointments, and providing outstanding customer service in English and Spanish (optional). The ideal candidate will have excellent communication skills, a positive attitude, and a passion for the beauty industry. Key Responsibilities: - Greet clients warmly and ensure a positive experience from the moment they enter the salon. - Answer phone calls and respond to inquiries. - Schedule and manage appointments using our booking system. - Handle client check-ins and check-outs efficiently. - Process payments and manage transactions accurately. - Maintain a clean and organized front desk area. - Assist with inventory management and restocking supplies as needed. - Address client concerns and provide solutions to ensure customer satisfaction. - Collaborate with salon staff to promote services and products. Qualifications: - Fluent in English and Knowing Spanish is a Plus (written and spoken). - Previous experience in a customer service role preferred. - Strong organizational skills and attention to detail. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment. - Basic computer skills and familiarity with booking software is a plus. - Passion for the beauty industry and a desire to learn.

Responsable de liderar el área de venta de una empresa - construir relaciones con los clientes para satisfacer sus necesidades y fomentar su lealtad - Ofrecer los productos o servicios - Dirigir a uno o varios representantes de ventas - Buscar y visitar clientes - Elaborar proyectos de ventas - Seguimiento de cliente - atención al cliente

Devon&Devon S.p.A. is a prestigious Italian company of Interior Design and Bath Decor, which became part of the Italcer Group. The aim of the group is to create a luxury pole in the high-end Home Furnishings to include decorative plumbing, tile, wallpaper, lighting and furniture. In order to support the growth of the business, we are looking for a CUSTOMER CARE ASSISTANT Role Mission The Customer Care Assistant will support the Customer Care team in all administrative and customer service activities relating to the US market. Directly reporting to the US Customer Care Specialist, they will be in relationship also with the Administrative Department of the HQ in Italy. ** Key Activities** - Management of contacts and personal data of national customers; - Managing quotations process and issuing quotes; - Order entry within the management system; - Management of transport documentation; - Interfacing with the sales network (dealers, distributors, agents); - Acquire customer complaints management techniques; - Interfacing with shippers, with the warehouse, with the sales office; - Manage administrative procedures relating to foreign countries; - Fill in and submit the service forms at the required deadlines; - Packing and shipping company literature and physical samples to national customers. Key Requirements - At least 2 years of experience in administrative and customer service Department; - High School Diploma Required, Bachelor’s degree preferred; - Excellent interpersonal and communication skills; - Ability to analyze information, identify business priorities and problem solving; - Strong understanding of customer service needs and priorities; - Passionate about Products and the Luxury industry; - Strong attention to detail and ability to multitask; - Proficiency in Microsoft Word, Outlook and Excel; - Experienced with technology to utilize retail systems and shipping software programs; - Team player attitude. Primary Location: Chicago, Illinois Start Date: December 2024 Job Type: Permanent Schedule: Full-time (40 hours per week)

We're seeking an experienced Account Manager to join our fast-growing team working with home healthcare organizations across the US. In this role, you'll own end-to-end relationships with healthcare providers who employ anywhere from 50 to 5,000+ employees. The ideal candidate thrives on helping clients achieve their business goals through technology adoption and program optimization. You'll work closely with home care and home health agencies to understand their unique challenges around employee engagement, retention, and performance - then partner with them to implement effective solutions. Key Responsibilities: - Own full lifecycle of client relationships from onboarding through ongoing success - Analyze client metrics and provide strategic recommendations - Configure and optimize client programs based on their specific objectives - Serve as trusted advisor to client stakeholders - Drive product adoption and engagement - Identify expansion opportunities within accounts ** Requirements:** - 3+ years of account management or customer success experience - Strong analytical and problem-solving abilities - Excellent communication and relationship building skills - Experience working with healthcare organizations preferred - Ability to understand client business needs and translate them into actionable plans - Track record of retaining and growing strategic accounts This is an opportunity to make a meaningful impact helping healthcare providers better engage and retain their essential workforce. If you're passionate about client success and ready to own strategic relationships, we'd love to talk with you.

JOB DESCRIPTION: Position Title: Client Services Representative Department: Client Services Manager: Client Services Manager GENERAL PURPOSE: Customer Service Representative is dedicated to delivering excellent customer service that exceeds the expectations of our clients. Their role is crucial to ensure our clients receive clear and excellent communication regarding their pet care needs and maintaining an effective schedule and doctor workflow. ESSENTIAL JOB FUNCTIONS: · Greet clients and visitors with hospitality, fostering a welcoming atmosphere. · Collaborate with veterinary staff to ensure seamless communication and coordination of patient care. · Manage client check-in and check-out process. · Handle client concerns and complaints with empathy and professionalism, working to resolve issues to the client’s satisfaction. · Maintain a clean and organized reception area, adhering to hospital standards for cleanliness and hygiene. · Proficiently handle accurate payment collection and processing before patients are discharged. · Provide assistance with explaining and completing euthanasia paperwork, ensuring accuracy and compliance with established protocols. · Coordinate appointments, scheduling procedures, and handling cancellations and confirmations efficiently. · Maintain accurate client records in database, ensuring all information is up to date and complete. · Monitor voicemail, emails, and scheduling software for communications from clients. · Maintain a professional, patient, and compassionate demeanor when interacting with clients. · Handle client feedback professionally and escalate any issues to management as needed. QUALIFICATIONS: · High School Diploma or equivalent required. · Strong emphasis on verbal and written communication skills. · Capable of maintaining composure and making sound decisions in high stress situations. · Adept to collaborating and contributing to a team environment. · Excellent communication and interpersonal skills. · Strong organizational abilities and attention to detail. · Ability to multitask and prioritize tasks effectively in a fast-paced environment. · Proficiency in computer systems and software, including MS Office · Passion for working with animals and providing compassionate care to pets and their owners. ** ** PHYSICAL DEMANDS: The physical demands descried here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The ideal candidate must be able to sit and/or stand for long periods of time.

Looking for someone that can multitask. We are a trucking and warehousing company looking for individuals who can work in a face pace environment. Some duties are but not limited to; Answer phone Handle issues with drivers Answer emails Communicate with customers Print and enter BOLs

Buscamos personal de carácter urgente para trabajar en oficina en Manhattan. Tenemos disponibles 2 vacantes, contratación inmediata, debe pasar por entrevista presencial, pagos semanales, derecho a bonos. - Persona Honrada - Responsable - Dinamica

This is a remote Customer Service Representative role. As a Customer Service Representative, you will interact with customers to provide information in response to inquiries about products and services and handle and resolve customer complaints.

The Customer Service Representative is responsible for delivering exceptional customer service, providing support, and resolving inquiries in a timely, friendly, and efficient manner. This role involves working directly with customers via phone, email, and chat to address questions, troubleshoot issues, and ensure a seamless customer experience. The ideal candidate is a proactive communicator, problem-solver, and team player who enjoys helping people and delivering high-quality support. Key Responsibilities:   •  Customer Support: Respond promptly and professionally to customer inquiries via phone, email, and chat, addressing questions, concerns, and requests in line with company policies and standards.   •  Problem Resolution: Identify and troubleshoot customer issues, guiding them through solutions or escalating more complex issues to appropriate departments.   •  Customer Retention: Provide a positive experience to foster strong relationships with customers, addressing concerns that may impact customer satisfaction or loyalty.   •  Documentation and Reporting: Accurately document customer interactions, maintain detailed records, and compile reports on common customer issues to support continuous improvement.   •  Team Collaboration: Collaborate with team members and other departments to share insights, resolve escalated issues, and ensure a cohesive customer support experience.   •  Product Knowledge: Maintain up-to-date knowledge of company products, services, policies, and procedures to effectively answer questions and assist customers. Qualifications:   •  Education: High school diploma or equivalent; an associate’s or bachelor’s degree is a plus.   •  Experience: Previous experience in customer service, call center, or a related field is preferred.   •  Skills:   •  Strong verbal and written communication skills.   •  Problem-solving abilities and attention to detail.   •  Proficiency in using customer service software, CRM systems, and Microsoft Office Suite.   •  Ability to multitask and manage time effectively in a fast-paced environment.   •  Empathy, patience, and a positive attitude when interacting with customers.

Se requieren 3 personas para trabajar de inmediato en oficina en Manhattan en la parte de atención al cliente… Organización de pedidos, garantías y postventas. No se requiere experiencia pero si debe hablar y escribir perfecto español. - Puntualidad - Responsabilidad - Trabajo en equipo Nota: Se requiere entrevista presencial en la oficina.

Job description We are a 6 doctor, general practice veterinary hospital located in River Forest, IL. Our state of the art facility features a surgical suite, dental suite, full laboratory for in house diagnostics, a radiology suite with digital radiographs and ultrasonography. We are seeking an experienced part time Customer Service Representative to join our team! About You: You must have customer service experience in a veterinary setting and want to join an upbeat and fast paced work environment with a high level of client interaction. You must have experience scheduling appointments, answering phones, and collecting payment. You are a self-motivated team player and are excited to work closely with clients and veterinary team members. You have outstanding communication skills and are comfortable multitasking in a busy environment. You are compassionate, empathetic, patient and enjoy working with clients and pets. You have worked with AviMark software or are willing to learn. You are available to work weekends and evenings. Job Type: Part-time Salary: $18 - $20 per hour Schedule: Day shift Holidays Monday to Friday Night shift Weekend availability Experience: Veterinary Experience: 1 year (Required) Front Desk: 2 year (Required) Shift availability: Night Shift (Preferred) Day Shift (Preferred) Weekends (Preferred) Work Location: On site

Mandell's Clinical Pharmacy is an independently-owned Specialty Pharmacy located in Somerset, New Jersey. We are looking to hire FULL-TIME Customer Service Coordinator's, for two different departments, who have longevity and excellent customer service skills. You must have a GREAT positive personality. In this position you can be cross-trained and grow with the company. There is heavy communication with patients and clinics over the phone. Therefore, you MUST have excellent communication skills, be able to work in a high volume and fast paced environment, be organized and able to learn quickly while possessing multi-tasking abilities. You should also be able to pay close attention to detail while working in a team setting. Being able to work well under pressure is important. The position requires you to work rotating shifts between the hours of 9:00am and 6:00pm. You must also be able to work at least one Saturday per month. We are closed on Sundays and major holidays. MUST BE ABLE TO PASS A BACKGROUND, DRUG AND ALCOHOL SCREENING What You’ll Do: Research patient data on RX computer system. Answer incoming calls as well as make outgoing calls to patients, clinics and Doctors. Process orders OR enter prescriptions into computer system. Select appropriate billing and bill claims. Screen patients for prescriptions that need to be processed or require prior authorization. Coordinate the cycle with the patient. Qualifications: Excellent verbal and written communication skills. EXCELLENT WORK ETHIC!!! MUST be able to work rotating shifts including one Saturday per month. Must be able to work 40 hours per week. Ability to multi-task and problem solve. Can work well under pressure and meet deadlines. Ability to work in a fast paced environment with accuracy. Associates Degree preferred. Positive attitude and leadership qualities. Able to work well in a team environment. Mandell's Clinical Pharmacy provided the following inclusive hiring information: Vacation (PTO) Sick Pay Holiday Benefits - MEDICAL, DENTAL, VISION, LTD, STD, & LIFE INSURANCE

Home Care agency is expanding their growing team to a brand NEW location in NJ! We are looking for upbeat experienced Call Center and Date Entry Representatives. If you are a detail-oriented individual with excellent organizational skills, we would love to hear from you. Duties: Perform general clerical tasks such as filing, and scanning documents Assist with data entry and maintaining records Provide administrative support to office staff Handle a higher volume of incoming and outgoing calls Answer phone calls and direct inquiries to the appropriate departments Provide customer support and address inquiries or concerns as they arise Assure documents for accuracy and completeness Skills: Must be fluent in conversational Spanish. Strong organizational skills with attention to detail Excellent verbal and written communication skills Ability to multitask and prioritize tasks effectively No Home Care experience is required (a PLUS if you have prior home care or call center experience) Job Type: Full-time What we offer : Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits Job Type: Full-time Pay: $16.00 - $20.00 per hour Expected hours: 40 per week Benefits: 401(k) Health insurance Paid time off Schedule: Monday to Friday Work Location: In person

Duties: - Answer incoming calls from patients and provide assistance with scheduling or general inquiries - Respond to customer inquiries and resolve any issues or concerns in a professional and timely manner - Perform data entry tasks accurately and efficiently - Communicate effectively with patients, colleagues, and other departments to ensure smooth operations - Utilize phone etiquette skills to provide a positive patience experience - Maintain knowledge of company policies, procedures, and products/services - Handle customer complaints or escalations with empathy and professionalism

You will be entering and filling Data daily

Job entail Greeting the guest and clients, giving out passes, checking for identification, answering phone calls, writing daily reports, maintaining outstanding professionalism, data entry, plus other daily duties assign You must have these skills -Excellent communication skills -Enthusiasm and patience while handling questions and concerns. -Ability to speak English fluently and professionally. -Ability to multi task while paying attention to detail. -Schedule flexibility. -Positive attitude. No experience needed ata feont desk Must be able to pass background check mandatory Compensation and benefits: Competitive pay $25.40/hour Paid Vacation Paid sick days Full Health Plan

We are looking for an enthusiastic and driven independent sales representative to drive company sales by persuading customers to purchase our products. The independent sales representative’s responsibilities include managing customer relationships, identifying networking opportunities, answering customers' questions, and finding new customers through cold-calling, emailing, and social media advertising. You should also be able to implement effective sales strategies to continually meet or exceed sales quotas. To be successful as an independent sales representative, you should be committed to achieving sales goals with minimal supervision. Ultimately, a top-performing independent sales representative should demonstrate effective communication and negotiation skills, and achieve excellent customer service at all times.

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Position Overview: We are looking for a detail-oriented TikTok Assistant to join our team! This role focuses on processing and managing store orders to ensure a smooth and efficient customer experience. The ideal candidate will be organized, reliable, and familiar with online order systems. Key Responsibilities: Process and manage daily store orders from our TikTok shop Ensure order details are accurate and updated in our system Communicate with customers about order statuses when needed

We’re hiring a front desk receptionist FULL TIME POSITION. Our offices are located in downtown Manhattan. You must be available to work Monday-Friday possible start time 9/9:30am-7:30pm (possible finish time). These times will fluctuate meaning you might need to come in/leave earlier/later, to accommodate patient scheduling needs. The position will require you completing work for the front office and assisting some medical doctors throughout the month. We are looking for a dependable, punctual, organized, friendly, focused attention to detail, health conscious person who learns quickly, is capable of multi-tasking and maintains a professional appearance at all times. The ideal candidate should be computer savvy, be able to type and proficient in all Microsoft applications. Training will be available in all aspects of billing and electronic medical records. Duties may include, but are not limited to answering phones, coordinating doctors calendars, filing, organizing paperwork and office materials, cleaning throughout the office, ensuring that the office has adequate supplies, running office/personal errands, coordinating events, minor marketing tasks, and anything to ensure that the office runs efficiently. Communication and people skills are a must. You should really enjoy interacting and talking with people, remember you are the first person our patients see when coming into the office. You should speak proper/clear English, you must be legal to work in the United States. Previous medical office experience is required. Compensation is based on experience and will increase based on performance. Job Type: Full-time Pay: $18.00 - $20.00 per hour Benefits: Employee discount Paid training Schedule: Monday to Friday No weekends Experience: Customer service: 3 years (Preferred) Medical terminology: 3 years (Preferred) Computer skills: 3 years (Preferred) Work Location: In person

Use communication devices to answer calls provide information and take messages. Monitoring surveillance cameras and access points. .Verifying visitors daily .signing guest in and out .Ensuring the safety of personnel and property and assets on site

We are seeking a detail-oriented and customer-focused Remote Customer Service Representative to join our real estate team. In this role, you will be the primary point of contact for prospective and current clients, providing assistance and support for property inquiries, leasing details, and general customer service needs. The ideal candidate has strong communication skills, a passion for helping others, and the ability to thrive in a remote work environment.

Are you a detail-oriented individual with strong data entry skills? Are you looking for a flexible work opportunity that allows you to work from the comfort of your own home? We have the perfect position for you! Join our team as a Work From Home Data Entry Clerk and contribute to our mission of accuracy and efficiency. Position Overview: As a Work From Home Data Entry Clerk, you will play a crucial role in maintaining and updating our database with accuracy and precision. Your responsibilities will include inputting and verifying data, conducting quality checks, and assisting with administrative tasks as needed. This is a fully remote position, allowing you to work from anywhere within the USA. Key Responsibilities: • Enter and maintain accurate data into our systems with a high level of attention to detail. • Perform regular data quality checks to ensure accuracy and consistency. • Assist in organizing and categorizing information for easy retrieval. • Collaborate with team members to ensure data integrity and completeness. • Handle administrative tasks, including responding to emails and inquiries. Qualifications: • Proven experience in data entry or related roles. • Excellent typing speed and accuracy. • Strong attention to detail and ability to spot errors. • Proficiency in using data entry software and tools. • Self-motivated and able to work independently with minimal supervision. • Strong communication skills for remote collaboration. • Familiarity with basic software tools such as Microsoft Office suite. • High school diploma or equivalent; additional certifications are a plus. Benefits: • Fully remote work arrangement, offering flexibility and work-life balance. • Opportunity to be part of a dynamic and supportive team. • Competitive compensation package based on experience. • Room for growth and development within the organization. • Access to resources and tools necessary for successful remote work.

We are currently looking for an experienced administrative assistant. This is a permanent full-time position. As we are an expanding business, there is high potential for growth for the right candidate. Key Responsibilities: You will be on the front line and the face of the company, dealing with inbound calls from customers and suppliers. As our office can become an extremely busy place, we need candidates to apply who are organized and work well under pressure. You need to be a strong communicator and problem solver with the ability to place telephone orders and handle customer complaints in a professional and pleasant manner. You must also be willing to help with general office administration. This includes inputting stock, updating prices, writing product descriptions on the website, liaising with accounts, processing invoices and cutting costs where possible. You must have: 1. Fluent, conversational English. 2. An excellent telephone manner. 3. Good written English. 4. A positive attitude towards work. 5. Must be punctual and have good timekeeping and attendance.