Are you a business? Hire Customer Service candidates in United States
We are a luxury live entertainment company specializing in elegant string performances for weddings, corporate events, and upscale private gatherings. We are seeking a proactive, personable Appointment Setter to help us connect with potential clients and book consultations. Responsibilities: • Reach out to warm leads via email, phone, and social media • Qualify prospective clients and schedule appointments for our sales team • Maintain accurate records in our CRM • Follow up with leads in a timely and professional manner • Collaborate with the team to improve outreach strategies Qualifications: • Excellent communication skills (written and verbal) • Organized and detail-oriented • Comfortable with outreach and following scripts • Previous experience in sales or appointment setting a plus • Passion or interest in music/events is a bonus! Compensation: Pay per call
Smart Merchant Payment is a leading provider of payment processing solutions for businesses of all sizes. We are committed to delivering exceptional service and innovative financial products to our clients. We strongly believe in taking care of our employees, and that starts with exceptional training and support. We are a dynamic and forward-thinking company dedicated to providing our employees with the best possible support and resources. Our commitment to excellence extends to every aspect of our organization, and we are looking for a Customer Service Representative who shares our passion for delivering top-notch service. Job Description: We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our valued clients, providing timely and effective solutions to their inquiries and issues. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat in a professional and courteous manner • Resolve customer complaints and issues efficiently, ensuring customer satisfaction • Provide accurate information about Aeon Payment Services’ products and services • Process payments and handle account-related tasks as needed • Maintain detailed and accurate customer records • Escalate complex issues to senior team members or supervisors when necessary Qualifications: • High school diploma or equivalent; some college education preferred • Proven experience in customer service or a related field • Excellent communication skills, both verbal and written • Strong problem-solving abilities and attention to detail • Ability to handle sensitive information with confidentiality • Proficiency in Microsoft Office and familiarity with CRM systems • Basic understanding of financial products and services is a plus **Benefits: ** • Full-time, remote position offering flexibility. • Ongoing training and support to enhance your skills. • Bi-Weekly pay and performance bonuses. • Benefits package including Health, Life, Retirement. • Opportunities for career growth and development. • A positive and inclusive work environment.
Join our world-class customer support team as a remote representative and help shape exceptional customer experiences. In this role, you'll be the voice of our company, assisting clients with our payment processing solutions while working from the comfort of your home. We're seeking empathetic problem-solvers who can turn customer challenges into success stories. This position offers comprehensive training, career growth opportunities, and the chance to work with cutting-edge payment technologies while maintaining a healthy work-life balance. Requirements: 1+ years of customer service experience in a technical environment Excellent communication and problem-solving skills Experience with CRM software and ticketing systems Strong ability to work independently while maintaining team collaboration Knowledge of payment processing systems is a plus Bachelor's degree preferred but not required Ability to work in a fast-paced environment Strong multitasking and organizational skills Key Responsibilities: Handle customer inquiries via phone, email, and chat with professionalism Troubleshoot complex payment processing issues efficiently Document and track customer interactions in our CRM system Escalate complex issues to appropriate teams while ensuring follow-through Provide feedback for product and service improvements Maintain high customer satisfaction ratings Participate in team meetings and training sessions Create and update support documentation as needed Benefits: Competitive salary with regular performance reviews Comprehensive health, dental, and vision insurance 401(k) with generous company match Unlimited paid time off policy Flexible remote work schedule Regular team building events Career advancement opportunities
Key Responsibilities: Greet guests warmly and assist with check-in/check-out procedures. Handle reservations via phone, email, and online booking systems. Respond to guest inquiries about accommodations, amenities, and local attractions. Address and resolve guest concerns or complaints in a professional and timely manner. Maintain accurate records of bookings, payments, and special requests. Provide recommendations for activities, dining, and experiences at and around the ranch. Assist in coordinating special events or guest packages as needed. Work closely with housekeeping and maintenance teams to ensure guest satisfaction. Follow company policies and procedures to uphold high service standards. Required Skills & Qualifications: Previous experience in customer service, hospitality, or a similar role preferred. Strong verbal and written communication skills. Proficiency in reservation systems and basic computer applications. Ability to multitask and stay organized in a fast-paced environment. Friendly, patient, and problem-solving attitude. Knowledge of local attractions and outdoor activities is a plus. Work Environment & Benefits: Flexible scheduling, including weekends and holidays. Competitive salary with potential for bonuses or tips. Employee discounts on accommodations and activities. Growth opportunities within the hospitality industry.
We are seeking a motivated and passionate Call Center Agent to join our dynamic team. As a Call Center Agent, you will play a crucial role in providing exceptional customer service and support. Your primary responsibility will be to handle inbound and outbound calls, addressing customer inquiries, resolving issues, and providing information about our products and services. Key Responsibilities: Handle incoming and outgoing customer calls professionally and efficiently. Respond to customer inquiries and provide accurate information regarding products and services. Resolve customer complaints and issues in a timely and effective manner. Document all customer interactions in the system accurately and comprehensively. Follow up with customers to ensure their concerns have been addressed and resolved satisfactorily. Assist with order processing and account management as required. Qualifications & Skills: High school diploma or equivalent; additional education or certifications in customer service is a plus. Proven experience in a call center or customer service role is preferred. Excellent verbal and written communication skills. Strong problem-solving ability and ability to think on your feet. Proficiency in using computer systems and related software applications. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Compensation and Benefits: Commensurate with experience Health Reimbursement Arrangement (Full-time employees) Dental and Vision Coverage (Full-time employees) 401(k) Retirement Investment Plan with Employer Match Paid Time Off & Holidays (Full-time employees) Section 125 Flexible Spending Account Employee Assistance Program Free Fitness Facility