Trabajos social media manager en Estados Unidos

This will be a easy role of just helping me rebrand the way my Instagram posts look and affect my customers engagement . I need someone with a creative mind to assist me in editing and creating social media post to bring my target audience in. I do nails and I also have an online nail supplies store I’d like to make engaging content of me in my nail salon (nail tech reels) that’ll also advertise my nail supply.

I’m looking for a smart and savvy, passionate social media expert to help me attract clients for my walking tours in Greenwich Village. I need for you to be passionate about Greenwich Village and New York City tours and history this is part time and not a corporate type job

We are searching for a talented social media manager to represent our company by building a social media presence for our brands. The social media manager will be required to run advertising campaigns and drive engagement by creating high-quality original content. You should also manage our community by responding to comments, and oversee our customer service across all platforms. Responsibilities: Running company social media advertising campaigns. Formulating high-quality novel written and visual content for each social media campaign. Building a social media presence by maintaining a solid online presence. Monitoring the company's brand on social media. Requirements: Social media marketing experience. Experience developing social media strategies. Experience working with and developing a marketing plan. Ability to develop the right voice for each social media platform. Proven ability to build social media communities.

I do tours of Greenwich Village. I need someone to bring in clients.

Overview We are looking to hire a social media manager who will develop and implement our social media strategy for Karysh. This role involves creating engaging content, managing our social media accounts, and analyzing performance to drive our brand’s online presence especially on TikTok. The ideal candidate should have an understanding of Pakistani culture and diaspora in North America especially as it pertains to social media. Key Responsibilities - Develop and execute a comprehensive social media strategy. - Create, curate, and manage all published content (images, video, written) across TikTok and Instagram. - Monitor, listen, and respond to users in a social way while cultivating leads and sales. - Analyze key metrics and adjust strategies to meet business goals. - Collaborate with other departments to manage reputation, identify key players, and coordinate actions. - Develop and expand community and influencer outreach efforts. - Design and create social ad campaigns, monitoring and reporting on their effectiveness. - Stay updated with the latest social media trends, tools, and technologies. - Provide regular reports on social media performance and suggest improvements. Qualifications and Skills - Proven working experience in social media marketing across TikTok, and Instagram. - Experience with other socials like Facebook, Twitter, Linkedin, and Pinterest is a plus. - An understanding and background of Pakistani and desi culture especially within North America. - Excellent consulting, writing, editing (photo/video/text), presentation, and communication skills. - Demonstrable social networking experience and social analytics tools knowledge. - Knowledge of online marketing and a good understanding of major marketing channels. - Positive attitude, detail, and customer-oriented with good multitasking and organizational ability. - Familiarity with paid social media advertising on platforms like Google, Instagram, and TikTok. About Our Company Karysh is a Western outerwear fashion brand bringing high quality Pakistani fabrics and tailoring for everyday and evening wear. We're looking for ambitious, team oriented individuals who want to learn and grow in a fast paced environment. Next Steps If you're interested, please share your portfolio and CV.

Job Title: Social Media Manager (Video Focus) Location: Diamond District Job Type: Full-Time (At least 4 days a week) Job Description: We are a growing company looking to establish a strong presence on social media. We need a creative and enthusiastic Social Media Manager to join our team. In this role, you will be responsible for managing and creating content for our social media platforms, including: Facebook Instagram YouTube TikTok LinkedIn Key Responsibilities: Collaborate with the company owner to take engaging and high-quality videos for social media platforms. Plan, shoot, and edit videos to promote our brand, products, and services. Manage, schedule, and post content on all social media channels. Engage with followers and grow our online community. Stay up to date on social media trends and ensure our content is innovative and relevant. Track and report on social media performance metrics. Requirements: Strong understanding of social media platforms, especially Instagram, Facebook, TikTok, YouTube, and LinkedIn. Experience in creating and editing video content (bonus if you have a background in videography). Passionate about social media, creative content, and brand building. Availability for at least 4 days a week to work and shoot content. Comfortable taking and editing videos with the owner. Ability to work independently, take initiative, and be creative. Ideal Candidate: Highly creative and self-motivated. Comfortable on camera and willing to take direction for video content. Detail-oriented with the ability to multitask and prioritize. Knowledge of social media trends, editing software (e.g., Adobe Premiere Pro, Final Cut Pro, etc.), and analytics tools. Bonus Skills: Experience in social media advertising and promotions. Previous experience in sales (for potential future responsibilities). We are looking for someone who is excited to help us grow and create engaging content that will resonate with our audience. If you're ready to be part of a fast-growing brand and bring your creativity to the table, we'd love to hear from you!

REMOTE JOB Seeking a highly organized and detail-oriented intern for a Staffing Assistant/Account Coordinator role. Responsibilities include: - Scheduling video call interviews - Managing project accounts and general admin tasks - Creating and maintaining spreadsheets with formulas - Responding to talent inquiries - Send out booking confirmations - Monitor and coordinate team group chats for different projects. Ideal candidate should be able to: - Work well under pressure and meet tight deadlines - Efficiently handle large volumes of work - Multi-task with ease - Be proficient in spreadsheets and formulas - Social Media Management Skills a Plus If you're a motivated and organized individual with excellent communication skills, we'd love to hear from you!

Job Summary Stirlingshire Investments is a new Fintech firm licensed as both a B/D and an RIA. We are the highest paying firm in the entire industry for Independent Financial Advisors, all of which are on a real 100% payout of all commissions and Advisor fees. We are looking for entry level Recruiters who are looking to gain experience in the industry, and be part of another seismic shift in the financial sector. +6Bps Bonus paid on AUM generated. Hours will be Tuesday-Friday 11-5 PM ET. Must be on site. Responsibilities Conduct initial phone screenings and coordinate interviews with hiring managers. Utilize various platforms for lead generation and candidate sourcing, including social media management. Collaborate with internal teams to identify staffing needs and develop recruitment strategies. communicate effectively with candidates throughout the hiring process. Conduct research on industry trends to enhance recruitment strategies and practices. Skills Excellent communication skills, both verbal and written, with the ability to engage candidates effectively. Strong organizational skills with attention to detail to manage multiple tasks efficiently. Ability to work collaboratively in a team environment while also being self-motivated. Knowledge of social media management for recruitment purposes is an advantage. Lets change the Full-service Asset Management Model together! Job Type: Part-time Pay: $20.00 - $25.00 per hour Expected hours: 20 – 25 per week

*Livestream Broadcaster Opportunity (USA)* *Unlock Your Earning Potential as a Livestream Broadcaster* We are seeking charismatic and talented individuals to join our team of Livestream Broadcasters. As a broadcaster, you get to set your own schedule and you will have the opportunity to build a massive following, create engaging content, and earn a lucrative income. Our company partners with high-end platforms such as Favorites, C2 Bigolive, Tiktok, Fb Meta and other broadcasting platforms to provide our broadcasters with unparalleled exposure. *Job Summary:* As a Livestream Broadcaster, you will be responsible for creating and streaming high-quality content to a live audience. Your primary goal will be to build a loyal following, increase engagement, and drive revenue through virtual gifts, subscriptions, and advertising. This is a commission-based opportunity with uncapped earning potential. *Requirements:* - *Broadcasting Schedule:* Minimum of 15 calendar days per month, with a daily minimum of 2 hours. - *Monthly Quota:* Achieve a minimum of 5,000 virtual gifts revenues - *Monthly Hourly Requirement:* Minimum of 32 hours per month. - *People Skills:* Excellent communication and interpersonal skills to engage with your audience and build a loyal following. - *Public Speaking:* Comfortable with public speaking and able to think on your feet. - *Content Creation:* Skilled in creating high-quality, engaging content for live streaming. - *Technical Requirements:* Reliable internet connection, high-quality webcam, and a quiet, distraction-free broadcasting space. *Compensation:* - *Beginner Broadcaster 3-6 months):* $2,000 - $3,000 per month - *Intermediate Broadcaster (6-12 months):* $4,000 - $6,000 per month - *Advanced Broadcaster (7+ months):* $8,000 - $12,000 per month *Additional Earning Opportunities:* - *Commission on Virtual Gifts:* Earn up to 80% commission on virtual gifts received during your broadcasts. - *Subscription Revenue:* Earn a share of subscription revenue generated by your content. - *Advertising Revenue:* Earn a share of advertising revenue generated by your content. *Why Our Partner Platforms:* Our partner platforms, such as Favorites, C2 Bigolive, and Tiktok, are the top paying platforms in the industry. They offer a unique opportunity for broadcasters to earn a steady income, with room for advancement and growth. Our partner platforms also provide a range of tools and resources to help broadcasters succeed, including: - *State-of-the-Art Broadcasting Technology:* High-quality streaming equipment and software to ensure seamless broadcasts. - *Marketing and Promotion:* Ongoing marketing and promotion to help broadcasters grow their audience. - *Community Support:* Access to a community of broadcasters and industry experts for support and guidance. *How to Apply:* If you are a motivated and talented individual with a passion for live streaming, please submit your application, including: - A brief introduction outlining your experience, skills, and motivation for becoming a Livestream Broadcaster. - A link to your social media profiles or previous live streaming content. - Your availability for an interview. - No experience necessary, We offer a 30 day immersive livestream bootcamp. We look forward to welcoming talented individuals to our team of Livestream Broadcasters. *Equal Opportunity Employer:* Our company is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive environment for all our broadcasters.

Customer Service and Sales Representative, preferably bilingual (English/Spanish). We are looking for someone with communication skills, proactivity, and sales experience to help us strengthen our relationships with our customers and drive brand growth. Responsibilities include answering phone calls, text messages, emails, and social media messages, providing customer support for our products and services using KYLETUNEDIT, and mastering digital tools such as Canva, social media management, and other platforms. Additionally, your ability to create and manage email communications and advertising campaigns will be key. Automotive experience is preferred, but we will provide training if necessary. Experience in the European automotive aftermarket is a plus. Salary is based on experience, 16 to 25 hours. We're currently growing and looking for committed, proactive individuals with customer service and sales skills to join our team. If you're interested in the automotive world, have a strong communication skills, and are proficient in digital tools, KYLETUNEDIT is the ideal place for you.

We're seeking a skilled Recruiter to join our team. Responsibilities include: - Sourcing top talent for various roles - Conducting interviews and assessments - Building relationships with candidates and hiring managers - Managing the recruitment process Requirements:* - 1+ year of recruitment experience - Excellent communication and interpersonal skills - Strong sourcing and interviewing skills What We Offer: - Competitive compensation - Opportunities for growth and development - Collaborative work environment - Flexible remote work arrangement Ready to Join the Crew?* If you're a seasoned Recruitment Consultant with a passion for delivering exceptional talent we want to hear from you! Apply Now NO EXPERIENCE NECESSARY

Job Summary We are seeking a skilled and passionate Independent Aesthetician to join our team. You will rent a suite at our spa and provide services to your own clientele. The ideal candidate will possess a deep understanding of skincare treatments and the latest skincare service techniques. They will provide clients with personalized care and exceptional service. As an Aesthetician, you will play a crucial role in enhancing your clients' beauty and wellness experiences, ensuring they leave feeling rejuvenated and satisfied. Duties Perform a variety of aesthetic treatments including facials, dermabrasion, and chemical peals. Provide expert advice on skincare products and services tailored to individual client needs. Maintain a clean and organized treatment area, adhering to health and safety regulations. Build strong relationships with clients through excellent guest services and follow-up care. Upsell additional services and products to enhance client experiences and satisfaction. Stay updated on the latest trends in skincare and beauty treatments to provide informed recommendations. Manage social media accounts by posting engaging content that showcases your work and promotes services. Skills Proficient in cosmetology with a strong foundation in skincare techniques. Experience in guest services, ensuring a welcoming environment for your clients. Strong sales skills with the ability to upsell services effectively. Familiarity with the latest aesthetic treatments such as dermabrasion, Botox, etc. Excellent communication skills to interact positively with clients and team members. Basic social media management skills to promote services online. Join our dedicated team of professionals where your skills will shine, and help us create memorable experiences for our clients

NUMBERS DON’T LIE SOCIAL MEDIA MANAGEMENT AGENCY LLC a leading provider of content curation, livestream training, marketing, and branding services. The Agency specializes in utilizing creative strategies and livestreaming to increase profits, traffic, and engagement for its We're looking for serious charismatic and creative individuals to join our team as Content Broadcasters! As a Content Broadcaster, you'll create engaging live streams, interact with your audience, and build a loyal following on broadcasting platforms like C2, Mico, TikTok, FB Meta, BigoLive and Favorites. - No experience necessary, but prior livestream platform experience and virtual broadcasting experience is a Plus. - Strong on-camera presence and ability to engage with a live audience - Excellent communication and interpersonal skills - Ability to think creatively and come up with innovative content ideas - Familiarity with live streaming platforms, - Strong understanding of online safety and community guidelines - 15 Calendar days - 32 hours Monthly Min. - 2 hours Daily min - 5k in Received Virtual Currency Min. - 1099 Position Salary: - Average monthly salary for a Beginner Broadcaster on BigoLive: $1,500 - $3,000 - Average monthly salary for a Seasoned Broadcaster on BigoLive: $3,000 - $6,000 - Average monthly salary for a Master Broadcaster on BigoLive: $6,000 - $12,000 What We Offer: - A comprehensive 30-day Content Creator and Virtual Broadcasting boot camp to get you started - Ongoing support and training to help you grow your audience and improve your skills - A dynamic and supportive community of Broadcasters and influencers - Opportunities for career growth and development such as Ambassadorships,Sponsorships, Ad Influencer, and if your a business owner and are trying to grow your brand increased following and increased profits. How to Apply: Please submit your application, including: - A cover letter outlining your experience and qualifications - A link to your social media profiles or live streaming channels if possible but not required. - A resume or CV - Contact us directly Don't miss out on this opportunity to join our team and become a successful Content Creator Broadcaster. Get Paid to create content, market your brand and increase you exposure.

Footballer Threads is on the hunt for a talented and creative content creator to help elevate our brand and celebrate the unique intersection of football (soccer) and fashion. In this role, you’ll be responsible for crafting captivating content that showcases the style, culture, and personality of footballers—both on and off the pitch. We’re looking for someone ready to hit the ground running and help us grow our social media presence quickly. Footballer Threads currently has 63k followers on Instagram and 13k on TikTok, and we’re eager to scale these platforms to the next level. You’ll work closely with the two co-founders to create standout content, develop innovative growth strategies, and shape the future of the brand. This is an exciting opportunity for someone passionate about football, fashion, and building an engaged online community. Skills and Experience: Strong knowledge of the football space, including familiarity with the culture, players, and trends. Passion for football, must keep up to date with latest news and updates in the space Proven experience in content creation, social media management, or digital marketing. Proficiency with content creation tools such as Capcut, Adobe Creative Suite, Canva, or other editing software. Ability to create visually compelling content in various formats, including videos/reels and carousels. Strong communication and collaboration skills. Experience in fashion content is a plus. Goals & Timelines: We are looking for someone who can start as soon as possible to assist with ongoing projects, including the development of social media campaigns, player collaborations, and content planning. The goal is to consistently produce high-quality content that resonates with football fans and fashion enthusiasts alike. Requirements: Ability to work under deadlines and adapt to evolving brand needs. Passion for storytelling and creating content that connects with our audience. Experience creating content on Instagram and Tiktok Expected to post 1-3x a day on Instagram Preferred Qualifications: Experience creating and growing accounts on both Instagram and TikTok through engaging and innovative content. A proven track record of increasing followers and engagement rates on social media platforms. Understanding of TikTok and Instagram trends, tools, and algorithms to maximize reach and visibility. Ability to develop short-form video content that resonates with target audiences. Previous experience working with athletes or fashion brands is highly desirable.

Are you a culinary leader with a passion for excellence and a love of collaboration? Dish Food & Events, an award-winning catering and events company in the heart of NYC, is seeking an Executive Sous Chef to join our dynamic team. With over 15 years of experience creating unforgettable events, we’re known for our warm hospitality, delicious and innovative cuisine, and a team-focused culture that empowers every team member to thrive. As Executive Sous Chef, you’ll work closely with our Executive Chef to lead and inspire a talented kitchen team, ensuring the highest standards of quality, flavor, and service. From mentoring new kitchen leaders to overseeing production for extraordinary events, this role offers the opportunity to make a lasting impact on both our team and our clients. If you’re ready to bring your leadership skills, creativity, and passion for culinary excellence to a company that values authenticity, creativity, and teamwork, we’d love to hear from you! Qualifications Culinary degree or equivalent professional training preferred NY Department of Health Food Handler’s License required. Minimum 5 years of culinary experience, with at least 2 years in a leadership role, ideally in high-volume catering, fine dining restaurants or events. Strong leadership skills with a proven ability to mentor and develop diverse kitchen teams. Expertise in food costing, inventory management, and achieving financial goals. Exceptional organizational and time-management skills to oversee production and maintain quality standards. Proficient in recipe development, menu planning, and maintaining consistency across events. Knowledge of NYC Department of Health guidelines and a commitment to maintaining a safe, sanitary kitchen. Outstanding communication skills for team coordination, client interaction, and vendor relationships. Passion for delivering creative, high-quality dishes that align with seasonality and client preferences. Flexibility to work evenings, weekends, and attend off-premise events (1-2 per month) as needed. Fluency in English is required; proficiency in Spanish is strongly preferred Job Description Responsibilities would include but not be limited to: LEADERSHIP Create a positive and inspiring environment for the commissary team. Provide coaching and mentorship to our team. Foster new kitchen leadership. Maintain a safe and sanitary kitchen as per NYC Dept of Health guidelines. DOH Food Handler’s license required. Lead kitchen when executive chef is absent with sous chef. Assist in hiring, training, scheduling and managing a diverse and professional kitchen and event staff Delegate team on event production, commissary cleaning, and organizing. Train and foster new leadership. Lead and maintain a high performing team that produces quality work and excellent food. Control and maintain a high level of quality. This includes supervising and creating systems for packing events and communication of serving standards. Set a standard of quality and flavor. Lead + delegate production of an exciting and fun daily family meal for our team. Lead training sessions for commissary and event kitchen staff. Occasionally attend off premise full service events (approximately 1-2 per month) to gain insight into our operations, lead the event kitchen team and ensure quality control. Represent the company in front of our clients and in media (i.e. tastings, interviews with blogs, magazines, social media) PRODUCTION, PURCHASING + MAINTENANCE Collaborate with Sous Chef to develop daily prep lists and then execute food production in our kitchen, resulting in quality work and delicious food Oversee daily, weekly, and monthly inventory of food product and supplies Assist the Executive Chef in meeting financial goals for food, kitchen labor and kitchen supply costs Alongside, the Executive Chef prepares event questions and changes for production meetings. Communicate efficiently and effectively with kitchen team, operations department, event staff, sales team and vendors Execute Client tastings and lead at a high performance level on an as needed basis Together with the Operations Manager, Executive Chef and Sous Chef and Pastry Chef, update and maintain recipes, costing, and other menu details in our catering system (Total Party Planner) Delegate and oversee facility maintenance including implementation of our preventive maintenance schedule. R&D Test out flavors of dishes that include sub recipes. Measure and weigh individual ingredients using a scale. Keep all records up to date and organized utilizing our catering system (Total Party Planner). Understand all policies, procedures, standards, specifications, guidelines and training programs. Attend and actively participate in required meetings and bring suggestions for improvement. Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests. CORE VALUESExemplify our company core values, mission statement and standards. Foster positive communication with the front and back of house team. Actively participate in our Continuous Employee Success Management program including weekly 1:1s, six-month check-ins and annual performance reviews. Compensation + Benefits Competitive annual salary in the range of $80-90k with bonus potential. Option to enroll in major medical, dental and vision insurance Paid Days Off (Vacation + Personal Days + Dish Holidays) Paid Volunteer Time Off (VTO) program designed to support the communities where we live and work Paid Family Leave, Sick Pay, ST and LT Disability insurance 401k Plan to invest in your future after 12 months of full-time employment Commuter transportation benefits Company dining program of daily delicious family meals (aka free lunch!) Dish provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

Are you a warm, friendly, and detail-oriented professional who loves creating a welcoming environment? NYHO is seeking a Real Estate Receptionist to be the Director of First Impressions—the friendly face that greets our staff, clients, and visitors while ensuring smooth day-to-day office operations. If you thrive in a fast-paced setting, have a heart for customer service, and enjoy supporting a dynamic team, this is the perfect opportunity for you! Compensation: Salary Range: $40,000 - $60,000 Paid Time Off Compensation: $40,000 - $60,000 yearly Responsibilities: Be the first point of contact for all visitors, agents, and clients, providing exceptional service in person and over the phone. Maintain a welcoming and professional office area. Assist with administrative duties, including handling mail, checks, and packages. Answer and direct phone calls, emails, and inquiries to the appropriate departments. Support agents with transactional management, schedules, and office resources. Manage office calendars, meetings, and daily events. Assist with marketing efforts, social media communication, and agent engagement. Provide basic tech support for office tools, including email, printers, and scheduling systems. Help coordinate office events and meetings to foster a positive and collaborative work environment. Qualifications: A friendly and professional demeanor with strong interpersonal skills. Excellent organizational abilities and attention to detail. Proficiency in Microsoft Office, Google Suite, Adobe Acrobat. Strong multitasking and problem-solving skills in a fast-paced environment. A team player with a proactive approach to office support and operations is essential. Prior experience in reception, customer service, or an administrative role (real estate experience is a plus). About Company NYHO is a dynamic real estate brokerage in The Bronx, NY, known for our commitment to innovation, goal achievement, and a collaborative culture. We believe in providing our staff with top-tier support backed by decades of proven results, to help them thrive in their careers. As a Market Center, we emphasize teamwork, personal growth, and a passion for serving clients and the community. Join us and be a part of a company that values excellence, service, and leadership in the real estate industry! Job Type: Full-time Pay: $40,000.00 - $100,000.00 per year Benefits: 401(k) matching Employee discount Paid time off Parental leave Relocation assistance Retirement plan Tuition reimbursement Schedule: Monday to Friday Weekends as needed Ability to Commute: Bronx, NY 10467 (Required) Ability to Relocate: Bronx, NY 10467: Relocate before starting work (Required) Work Location: In person

We’re looking for a motivated and enthusiastic Assistant Videographer to join our fast-growing video team! This is a career-building opportunity for someone who’s ready to learn, work hard, and grow into a full-fledged Videographer role. 📅 Schedule: Primarily weekdays 10am-6ish (Monday–Friday), with occasional weekends. 🚨 Please only apply if you meet ALL of the following MUST-HAVES: A valid driver’s license Reliable personal transportation (No public transit – travel to client sites is required) Live within 30 minutes of Island Park, NY A positive, can-do attitude and a strong desire to grow professionally What You’ll Do: Assist our lead videographer on shoots (studio + on-location) Help capture high-quality video and audio in a range of environments Set up and break down cameras, lighting, and sound equipment Manage media files and assist with basic edits Collaborate in creative brainstorming sessions Learn how to manage shoots independently as you progress What We’re Looking For: Solid technical knowledge of cameras, lighting setups, and audio gear A creative eye and strong attention to detail Great communication and people skills – you'll interact directly with clients A team player who is reliable, organized, and eager to take initiative A passion for video production and a drive to become a full-time Videographer 🎬 What You’ll Get: Hands-on training with real-world projects Opportunities to advance and take the lead on your own shoots Exposure to social media, branded, and corporate content production A fun, creative, and supportive team environment This is more than a job- it’s a launchpad for your video production career. We can’t wait to meet you!

Welcome to Mawa, a Christian-based social media company. We are currently seeking a Customer Service Representative to assist us in bringing more users to Mawa. Role of a Customer Service Representative Open Position: The Customer Service Representative (CSR) plays a crucial role in connecting the company with its customers. This individual is responsible for providing detailed information about our products and services, addressing inquiries, and efficiently resolving any issues related to customer accounts. The primary goal is to maintain high service standards, respond promptly to customer inquiries, and ensure high levels of customer satisfaction. Responsibilities Key Responsibilities of Customer Service Representatives: - Handle a significant volume of incoming phone calls - Generate sales leads - Identify and assess customers' needs to ensure their satisfaction - Establish and maintain sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid, and complete information using appropriate methods and tools - Meet personal performance objectives as well as team sales targets and call handling quotas - Address customer complaints by providing suitable solutions and alternatives within specified time frames, followed by ensuring resolution through follow-up - Maintain records of customer interactions, process customer accounts, and organize documentation - Adhere to communication procedures, guidelines, and policies - Proactively engage with customers by going the extra mile Qualifications and Skills - Proven experience in customer support or as a Client Service Representative - Track record of exceeding performance quotas - Strong skills in handling phone communications and active listening - Familiarity with Customer Relationship Management (CRM) systems and practices - Customer-oriented approach with the ability to adapt to diverse personalities - Exceptional communication and presentation skills - Ability to manage multiple tasks, prioritize effectively, and demonstrate proficient time management skills - A high school diploma is required

We’re hiring a highly organized, smart, and proactive team player to join our fast-paced NYC events team. You’ll support high-impact projects — from corporate events and networking dinners to masterminds and The Event Planner Expo. What You’ll Be Doing Administrative & Project Support Assist planners with scheduling, contracts, timelines, and logistics Keep client files and internal systems up to date and organized Manage follow-ups, spreadsheets, and office coordination Event Coordination & Promotions Support live events from setup to breakdown Greet guests, assist clients, and manage run-of-show logistics Coordinate with vendors and team members Help promote in-house events like masterminds, networking dinners, open houses, and The Event Planner Expo Writing, Content & Social Media Strong writing skills for social media, email updates, and client communications Bonus if you can write blogs, event recaps, or create marketing content Must be confident using Canva to design social graphics, flyers, signage, and decks Requirements 1–2+ years minimum in events or administrative/organization experience Excellent written communication and attention to detail Strong Canva and social media content skills Tech-savvy and quick to learn tools like Eventbrite, Zoom, and Google Suite Team player with a “get-it-done” mindset — evenings and weekends required for events Compensation Base Salary + Performance Bonus + Holiday Bonus

📌 Job Title: Short-Term Marketing & Video Production Intern 📅 Duration: 2-3 months (with possible extension) 📍 Location: [Your City / Remote / Hybrid] ✨ Job Overview: We’re looking for creative, enthusiastic short-term interns to assist with marketing campaigns and video content production. This is a great opportunity for students, fresh graduates, or freelancers to gain hands-on experience in digital marketing, content creation, and video shooting. 🎥 Responsibilities: - Assist in planning, shooting, and editing promotional videos and social media content - Support the marketing team in executing digital campaigns - Help manage social media pages and engage with the online community - Contribute creative ideas for content, events, and promotions - Attend and cover on-site events (if applicable) 📝 Requirements: - Strong interest in digital marketing, social media, and video production - Basic knowledge of video editing software (e.g. CapCut, Canva, Adobe Premiere, or similar) - Creative mindset and willingness to learn - Ability to work in a fast-paced environment - Own a smartphone or camera for video shooting (preferred but not required) 🎁 Perks: - Hands-on experience with real projects - Flexible schedule - Mentorship and networking opportunities - Certificate of Internship / Letter of Recommendation upon completion

Who you are: - Passionate in beauty business with customer centricity mindset - Excellent communicator, creative, fast learner & happy person. - Bilingual in Chinese & English is a MUST. (English first, Chinese Secondary) Who we are: - 6+ years in beauty business specialized in eyebrow tattoos, lips, eyelashes extension. - Expanding business from Brooklyn to Long Island - Expanding markets from Asian to American Requirements: - Fluent in English n writing & speaking, Chinese is preferred! - Fast learner or skillful at video/picture shot, social media for high engagement content. - Experience in TikTok, Instagram, Yelp and other social media platforms, u - Basic bookkeeping, generating and converting lead to appointments, assisting artist for operational need. - Strategical thinking and executing marketing ideas for business expansion. - Beauty related experience is preferred, but not a must. Compensation: - Full time or Part time available - Part time: Base $1200/m with 20-30 video content + Bonus. - Full time: Base $1600/m + bonus structure on content reads/likes/comments/leads/sales) - Opportunity to be store manager/partnership with $9000+ per month with percent of overall sales - W2 or 1099 with basic benefits with 401K

Perfumeverse NYC and New York Nose Tours are looking for a driven, creative, and organized intern to support marketing, content, and admin across our growing scent-focused platforms. This is a multi-faceted role perfect for someone who’s obsessed with fragrance, plugged into culture, and ready to grow with a niche community brand. What you’ll do: Manage and grow our presence on Instagram, TikTok, and newsletters Record and film content at in-person tours/events Assist with email marketing, website updates, and blog posts Send outreach emails to influencers, local stores, and potential collaborators Support day-to-day admin like booking management and event prep Help build new ideas for partnerships, PR, and social activations You’re a great fit if you: Are social media-savvy and up-to-date on trends and tools Have strong writing and editing skills (bonus: email or newsletter experience) Love storytelling, scent, and creating memorable moments Are a self-starter, detail-oriented, and comfortable juggling multiple tasks Have basic knowledge of Canva, Google Suite, email platforms, and video editing apps Bonus: Photography or videography experience This is a hands-on opportunity to grow with a scent-forward company doing something truly different in NYC.

We are seeking a detail-oriented and organized Administrative Assistant to support the day-to-day operations of our real estate office. The ideal candidate will provide administrative and clerical support to ensure the smooth functioning of our team, assist with marketing and client communication, and maintain accurate records related to transactions and listings. Key Responsibilities: Answer and direct phone calls, greet clients, and manage front desk duties. Schedule appointments, showings, and meetings for agents and brokers. Prepare and process real estate documents such as listing agreements, purchase agreements, leases, and closing statements. Maintain electronic and physical filing systems for client and property records. Update MLS listings and company website with current property information and photos. Coordinate marketing efforts including email campaigns, social media posts, flyers, and open house promotions. Track key transaction milestones and ensure deadlines are met. Order office supplies and maintain inventory. Communicate professionally with clients, agents, vendors, and lenders. Assist with onboarding and support of new agents. Perform data entry, reporting, and basic bookkeeping tasks as needed.

Turn travel dreams into reality—yours and theirs. Do you have a knack for planning unforgettable experiences and a passion for helping others explore the world? As a Destination Advisor, you’ll help design customized vacations, from sun-soaked getaways and cruise escapes to international adventures. You'll be in the business of delivering unforgettable moments—and doing it with flexibility, freedom, and flair. This is more than just booking trips. It’s about curating meaningful experiences, offering top-tier service, and creating lasting connections with clients while building a business you're proud of. What You’ll Do: Research and recommend tailored travel experiences based on client preferences Book flights, resorts, cruises, excursions, and more Build strong client relationships through consultation and follow-up Stay up-to-date on travel trends, destinations, and exclusive perks Promote services through digital platforms and social media Partner with preferred suppliers and host agency resources Manage client itineraries, invoicing, and documentation with professionalism What You Bring to the Table: A self-starter mindset with strong communication skills A love for learning and exploring new destinations Attention to detail and commitment to excellent service Organizational skills to juggle multiple itineraries with ease Comfort working independently with support from a team (Bonus) Previous experience in travel, hospitality, or customer service What You Get: Fully remote, work-from-anywhere freedom Exclusive industry training and certifications Access to perks, discounts, and travel benefits The ability to grow your own brand and client base A supportive community of like-minded travel pros Commission-based earning potential with no income cap If you're ready to design travel the way it should be—personal, purposeful, and passion-driven—then let’s connect. This could be your passport to a fulfilling career that blends purpose and freedom.

United Decorators is a small business in Brooklyn, NY. We are professional, agile and customer-centric. Our work environment includes: Modern office setting On-the-job training Casual work attire We are looking for a positive, upbeat Administrative Assistant to join our team. The successful candidate will have prior administrative assistant experience and should be organized and have strong communication skills. The Administrative Assistant works closely with the various staff members and assists with preparation of off-site meetings. This role will involve handling a wide variety of administrative tasks in a fast paced environment and working directly with all members of our team. Responsibilities: Professional phone etiquette and ability to field and answer questions Ability to follow directions and take initiative when given a project Ability to function as an effective team player, interacting with all parts of the organization, and external vendors Professional communication skills both written and verbal Proficient with various Social Media Platforms (Instagram, Facebook, etc.) Schedule meetings. File documents. Make travel arrangements. Manage the CEO's calendar and schedule appointments for other members of the Sale Force Personable and focused interaction with customers. Order/data entry with high level of detail and accuracy Follow up with Reps on various clients Maintain and distribute marketing materials and organize products on display Assist with deliveries and inventory scheduling for installations MUST BE ON TIME

I need some help. I am always hiring for different roles across our company's functional areas: writing, design, web development, marketing, technology, and sales. However, I keep putting off hiring someone to assist me directly in running the company. We have a team of 17 and a robust client base. But now I need some help. I need an assistant, but not your "typical" assistant. Yes, the person would help manage my inbox, calendar, and task prioritization. However, they would also learn about the business and everything from digital marketing to capital markets to the latest technologies. I would describe it as an "apprenticeship" and a unique experience in the inner workings of a growing company in the fast-paced worlds of investment banking, capital markets, digital marketing, and technology. This is an ideal opportunity for someone just starting their career or looking to make a pivot and needs to upskill in these areas. A few required traits: - Smart. You can't teach intelligence. - Care about your work. Take pride in what you do and recognize that the output of your work reflects your own personal brand and reputation. - Tech-savvy. I will teach the business but not how to use a computer, a CRM, social media, online research tools, and other tasks that would be considered a "baseline" for anyone looking to work in today's high-tech world. - Obsessed with details and hyper-organized. "The devil is in the details," and you can't miss a task, an email reply, a meeting, etc. I know everyone puts on their resume the cliche "attention to detail," but I am a perfectionist and will catch the missing commas in an email. A bonus if you already have some experience in the capital markets and/or digital marketing industries. Other details: - 20 to 30 hours per week. More possible. - Hybrid role. Based on the Upper East Side, Manhattan. - $20 to $30 per hour, based on experience. - Must live and work during Eastern Time zone.

NOW HIRING: 50 SALES AGENTS – ENTRY-LEVEL BUSINESS OPPORTUNITY Encore Business Group | Union City, NJ Start Earning $700–$1,500/Week | Commission-Based | Immediate Openings Are you hungry for a real change? Ready to hustle, learn, and grow into the leader you know you were meant to be? Encore Business Group is now hiring 50 ambitious individuals to join our high-energy Sales & Management Training Program — and we’re doing it on the spot. This isn’t just a job — it’s the launchpad for your own business and a life-changing opportunity to build the future you want while you earn. ⸻ WHAT WE OFFER: • Earn While You Learn: Training and mentorship from senior advisors • Pay Range: $700–$1,500 per week starting — commission-based, unlimited potential • Career Growth: Step into leadership and management roles quickly • Skill Building: Learn sales, communication, leadership, and financial literacy • Ownership Mentality: You’re not just an employee — you’re a business partner in training ⸻ WHAT WE’RE LOOKING FOR: • Positive attitude and strong work ethic • Professional appearance and communication skills • Coachable, driven, and ready to learn • Must be 18+ with valid Photo ID and Social Security Card • No experience required — just ambition and reliability ⸻ HOW TO APPLY: We’re holding in-person interviews Monday through Friday from 10:00 AM to 12:00 PM. Walk in ready to win. Ask for: Senior Advisor Anthony Galloway ⸻ Dress professionally, bring your documents, and be ready to change your life. We don’t wait around — we hire on the spot. Write your own check. Build your own business. It all starts now at Encore. ⸻ Let me know if you want a flyer or social media version too — I can help with that!

The responsibilities include efficiently managing data entry tasks in Excel, focusing on cataloging all materials, equipment, and plant items received and delivered to various sites. This involves tracking and reporting costs associated with each location, providing weekly expenditure updates to management. Additionally, there is a need to diligently record and update information regarding company assets as required, ensuring that records are current and accessible. Another key aspect of the role involves meticulous monitoring of material usage across all sites and delivering weekly consumption reports. There is also oversight of the activities of store clerks, making sure that movements of materials between sites are tracked accurately and expenditure records are maintained comprehensively. Engagement with social media platforms like Facebook, Instagram, Twitter, and others is required for compiling and promoting adverts showcasing the company's previous works. Ensuring the reliability, precision, and thoroughness of all reports entered into the company's database forms a part of the job, alongside managing and organizing employee records while safeguarding confidentiality. Tasks include scanning paperwork, properly saving both electronic files and hard copies for streamlined bookkeeping, identifying and correcting data entry errors using appropriate quality control methods, and assisting in processing and verifying fortnightly wages. Administrative duties involve taking minutes during meetings, ensuring orderly filing systems, aiding in payment collection from clients, and processing sales invoices. The position also requires making cheque deposits, remitting pensions, and delivering cheques to suppliers or organizations, collecting mail from couriers, and participating in the management of petty cash transactions, while reconciling these with monthly sales from precast. In addition to assisting in batch costing for precast production, responsibilities include withdrawing change from the bank for the Managing Director's house and maintaining accurate records of loan files, advances, and subcontractor information.

Job Title: Solar Appointment Setter (Door-to-Door and/or Online Lead Generation) Location: NJ Job Type: Commission-Based (Independent Contractor / 1099) Compensation: $1600 per Qualified Appointment Sit/Close Perks: Bonus Trips, Prizes, Awards, and Fast-Track Growth Opportunities About Us: We’re a fast-growing solar company helping homeowners save money while creating a cleaner, greener future. Our mission is to make renewable energy simple and accessible — and we’re looking for driven, outgoing people to join our team as appointment setters. Whether you’re canvassing neighborhoods or generating leads online, this role is your gateway to a high-impact, high-earning opportunity in the solar industry. What You’ll Be Doing: Generate interest in residential solar through door-to-door outreach and/or online lead gen (social media, DMs, etc.) Qualify potential customers and set appointments for our solar consultants to present custom solutions Educate homeowners about solar energy, financial savings, and environmental benefits Use scripts and proven strategies to create curiosity and book high-quality appointments Log and track all leads and follow-ups using simple tools or a CRM Collaborate with a supportive team of closers and leaders to maximize results Hit weekly and monthly performance targets (appointments sat/closed) Pay Structure: 💰 $1600 per Qualified Appointment Sit/Close (Paid on closed deals from your appointments) 🎯 No cap on earnings – the more qualified appointments you set, the more you earn 🏆 Incentives: Win all-expenses-paid trips, cash bonuses, team awards, and exclusive swag 💼 Opportunity to grow into closing, leadership, or team management roles What We’re Looking For: Strong communicator with confidence and charisma Self-motivated, coachable, and hungry to earn Comfortable knocking doors, sending cold messages, or both Resilient mindset — can handle rejection and keep pushing Experience in sales, customer service, or canvassing is a plus (but not required) Access to transportation (for in-person work) or a laptop/phone (for remote outreach) Bilingual is a bonus! Why Join Us: Be part of a mission-driven team changing the future of energy Work when and where you want — total flexibility Get trained by top performers and industry pros Celebrate your success with recognition, prizes, and unforgettable experiences No cap on income and no limits on your potential Apply now and start turning conversations into cash — while helping homeowners go solar and save big!

Key Responsibilities: Sourcing Candidates 5yrs experience: Staffing specialists use various methods to find potential candidates, including online job boards, social media, networking, and referrals. Candidate Screening: They review resumes and applications to assess if candidates meet the requirements for the position, potentially conducting phone interviews to further evaluate skills and experience. Interviewing and Assessment: Specialists schedule and conduct interviews, using structured questions and assessments to evaluate candidates' qualifications, skills, and behavioral traits. Selection and Offer: They work with hiring managers to select the most suitable candidate, negotiate job offers, and present them to the selected candidate. Onboarding Assistance: Staffing specialists guide the onboarding process, helping new hires complete necessary paperwork and ensuring a smooth transition into their new roles. Talent Pool Management: They maintain a database of potential candidates and build relationships with passive candidates who could be valuable assets in the future. Other HR Activities: Depending on the organization, staffing specialists may also assist with other HR functions, such as employee relations, benefits administration, or labor relations. Job Advertising: They are responsible for advertising job openings across various channels, including social media, job boards, and company career pages. Recruitment Event Participation: Staffing specialists often attend job fairs and recruitment events to connect with potential candidates. Data Analysis and Reporting: They may also be involved in analyzing recruitment data and preparing reports on hiring trends and performance.

Botify’s leading agentic AI search technology and seasoned experts ensure every brand has the power to be found, both in traditional and AI search. With one powerful platform, brands achieve visibility, relevance, and greater control across Google, Bing, ChatGPT, Perplexity, and more. Botify’s technology powers agentic workflows, AI-driven recommendations, and automated cross-platform indexation and deployment. Brands maximize visibility wherever consumers, bots, and AI agents search, protecting and capturing revenue across all search platforms. Trusted by 500+ leading brands including Macy’s, Levi’s, Farfetch, the New York Times, and Marks & Spencer, Botify drives digital discovery, sustained profitability, productivity, and brand authority in an AI-first world. Industry research shows that women and those in traditionally underrepresented groups generally don't apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don't check 100% of the boxes - that's okay - we encourage you to apply anyway and highlight what you can bring to the table! Role Overview As a pivotal member of our business development team, you will play a crucial role in identifying new business opportunities and building relationships with prospective clients. Your efforts will help to expand our company's reach and drive sales success. Your responsibilities: - Utilize your expertise in digital and event marketing, along with your understanding of marketing channels, to actively spearhead fully integrated marketing campaigns harnessing email, digital, content, and events channels creatively and cost-effectively, aiming to generate high-quality leads. - Collaborate closely with the EMEA field marketing team to leverage efficiencies and ensure a seamless experience for our global customers and prospects. - Implement our ABM strategy, tailoring it to diverse account tiers and buyer personas, employing a range of marketing channels such as events, digital, social media, direct mail, and phone outreach. - Deal Acceleration: Identify and craft tailored content in conjunction with both online and offline events to facilitate the progression of prospects along the buyer's journey, ultimately boosting win rates. Foster a local, personalized approach to thought leadership and customer executive collaboration, focusing on SEO as a key asset in the marketing tech stack. - Support our regional customer marketing initiatives, including hosting networking events, coordinating customer welcome series, and helping to maintain the pipeline of customer speakers, testimonies, and success stories. This includes managing global experiences such as our annual summit, webinars, and other bespoke activations. - Partnerships and Networking: Forge relationships between internal stakeholders with key senior industry contacts, customers, and third parties to maximize our brand impact. - Monitor and report on the performance of marketing initiatives, including inbound, providing insights and recommendations for continuous improvement working closely with the Integrated Marketing team and SDR Leadership. - Oversee regional field budget, invoicing, and allocation of marketing activities. - Collaborate heavily with external teams, including sales, product, and customer success, to ensure seamless alignment and execution of marketing initiatives to reach shared goals and KPIs. - Work with the Revenue Operations team to create and regularly review reports and analyze marketing funnel success metrics as they relate to events. - Handle branded merchandise, including strategy, merchandise development, procurement, inventory management, and distribution. Your qualifications: - 6+ years experience in a B2B field marketing and demand gen role at an innovative, fast-paced SaaS technology company. - Demonstrated proficiency in effectively utilizing Brand, Digital, and Content marketing strategies within B2B sales funnels, incorporating them strategically to enhance lead generation, nurture leads, and drive 360-degree conversions. Content and email marketing skills are required. - Experience executing full-scale events including third-party sponsorships and tradeshows, community-building owned events, partner events, customer marketing events, and more. - Experience marketing to multiple personas within enterprise and midmarket companies in retail, publishing, and travel. Knowledge of the retail and e-commerce industry is preferred but not necessary. - Experience using sales and marketing technologies such as Salesforce, Hubspot, and basic understanding of SEO is a plus. - Able to travel domestically and internationally when required. - Self-motivated and proactive with a strong drive for results and a passion for continuous learning and improvement. - You are an expert negotiator skilled at managing contracts with hotels and vendors to achieve the greatest value. - You have a demonstrated ability to be poised and effective during high-pressure situations and can anticipate issues and have (or quickly develop) contingency plans. - Ability to collaborate in a highly matrixed global organization. Strength working well with a wide range of cross-functional teams, including Sales, Marketing, C-level leaders, and other key stakeholders. While this role leads the North American Field, a global mindset is required. - This role is located in New York City and presence in the office is required 3 days a week. Hiring Process: 30’ with the Talent team 45’ with 2 members of our Global Brand & Experience Team 30’ with the hiring manager 30' with a member of the Revenue team 60’ panel with global marketing team leadership What we offer: Unlimited Time Off 11 company holidays 16 weeks of parental leave Summer Fridays ClassPass Subscription Team building events and initiatives Flexible work policy Commuter benefits 401k Health and Wellness perks We are proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

We are seeking a highly organized and detail-oriented Team Lead to take ownership of training and managing our team of part time brand ambassadors. We’re a team of around 25-35 people as of March 2025. This position will report directly to the Founder of The Demo Queen. Main responsibilities are listed below with a focus on people management and training new team members in the field. ALL applicants will be directed to apply through our website + Google form. https://www.thedemoqueen.com/teamlead Key Responsibilities Team Training — On-site training requires travel in the tri-state rea. Training reps, conducting the 1st demo for new clients, executing premium demos with new team members, creating training standards, and supporting our team in the field. Team Communication — Act as a liaison between team members and our leadership team ensuring smooth internal communication and timely updates via Slack and Email. Scheduling & Calendar Management — Coordinate calendars and team schedules; maintain and update calendars for efficiency. Take ownership of the team calendar. Data Entry & Organization — Accurately input, update, and maintain company records, reports, and databases. Administrative Support — Manage team Slack account, manage Google Calendar, organize documents in Google Drive, professional email correspondence, light Social Media posting. Task & Deadline Tracking — Monitor team tasks and ensure all deadlines are met. General Tasks Manage and create new brand training information for team members Manage staff availability Manage team Slack channels Onboard new employees and provide support for their first 30 days Manage the team entirely, take ownership In-field Tasks Become main Brand Ambassador for our new clients, taking ownership of educating our reps on how to execute a demo for new brands and products. Take photos of tables, highlighting a gorgeous presentation. Support our reps in the field and on-site as needed. Qualifications Strong proficiency in Google Workspace (Docs, Sheets, Calendar, Gmail). Comfortable using Slack and digital communication tools Strong people and team management skills (1+ year or more) Understanding the importance and basic functions of social media (Instagram & Facebook) Excellent organizational and time-management skills, able to work independently Strong written and verbal communication skills. Ability to work independently and proactively solve problems. Previous experience in an administrative role is preferred. Schedule & Compensation Full-time, 1099 contract (Independent Contractor) $1,200 per week, paid weekly, around $62k annually One week paid vacation after 1 year anniversary with the company One Sunday or Saturday per month to swap for a Wednesday Schedule Thursday to Monday 10 AM to 7 PM (Tuesday + Wednesday off). Our in-store demos run from 10-2 and 3-7 so availability during these times is required. One day per week at HQ. Must be able to commute to our partner stores in New York, New Jersey, and Connecticut. If you're detail-oriented and thrive in a dynamic environment, we'd love to hear from you!

Overview: BDGE Fantasy, a leading content creator for fantasy football, is looking for a talented and creative Video Editor to join our team. As a video editor for both the BDGE Fantasy and BDGE Dynasty YouTube channels, you will be responsible for editing high-quality, engaging fantasy football videos. These videos are typically 20 to 30 minutes in length and will be published Monday through Friday. The ideal candidate will have experience editing video content and a passion for fantasy football. You should be proficient in video editing software and graphic design tools (including Photoshop) to help enhance the content and make it visually appealing. You’ll work closely with our content creators to deliver polished and professional videos that resonate with our community. Responsibilities: Edit fantasy football videos for the BDGE Fantasy and BDGE Dynasty YouTube channels, ensuring content is polished, engaging, and meets quality standards. Trim and organize raw footage, add transitions, graphics, and text overlays to create dynamic, visually appealing content. Design and incorporate graphics, thumbnails, and other visual elements using Photoshop to support video content and enhance the viewer experience. Implement appropriate music, sound effects, and voiceover enhancements to videos. Collaborate with the content team to understand the vision for each video and ensure the final product aligns with our brand and message. Deliver completed videos in a timely manner to meet our regular publishing schedule (Monday through Friday). Maintain a consistent editing style while helping evolve our video production quality. Qualifications: Proficient in video editing software (Adobe Premiere Pro, Final Cut Pro, or equivalent). Strong knowledge of graphic design software, particularly Adobe Photoshop, for creating and enhancing video graphics. Ability to create and edit fantasy football content in a way that’s both informative and entertaining. Attention to detail with a keen eye for color grading, pacing, and sound design. Ability to manage multiple video projects at once and meet deadlines consistently. Strong communication skills and the ability to work collaboratively with the team. Passion for fantasy football and an understanding of the game and its terminology is highly preferred. Previous experience editing videos for YouTube or other social media platforms is a plus

A Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses