356 Best help desk manager Jobs in United States (May 2024)

We are looking for a well-presented, friendly, organized, and service-oriented front desk agent to join our company. You'll be responsible for performing various administrative tasks, such as answering telephones and answering all guests’ questions and concerns, and assisting in the daily operations. Front desk employees are often the first employee that the customer or the public comes into contact with, so you must be personable and have outstanding interpersonal communication skills. You'll also be responsible for leaving a good first impression for the organization Duties and Responsibilities: Greet guests with a welcoming smile and professional yet friendly demeanor Help maintain a clean and organized facility Assist with building events and parties Answer phones and direct calls to appropriate personnel Check and send emails Make and confirm reservations Maintain a clean and tidy workspace at all times Resolve customer complaints and problems calmly and effectively Notify management of any serious issues that you cannot resolve Maintain a friendly, personable disposition Perform various clerical tasks as needed (sorting mail, paper filing, etc.) Requirements and Qualifications : Previous experience in customer service Ability to work both independently and collaboratively. High school diploma or GED equivalent is required Experience is hospitality is prefered. Must display strong verbal and written communication and phone skills, including a professional phone demeanor Excellent interpersonal skills, diplomacy, and the ability to interact effectively with individuals and groups at all levels The ability to retain a calm and personable attitude Excellent customer service skills Ability to maintain calm, politeness, and patient in stressful situations Organized and detail-oriented

Long Island City, Queens

Are you a vibrant, organized individual with a knack for customer service? Join our team at our friendly, optometrist-owned office! We're seeking an energetic person who thrives in a warm, welcoming environment. If you're reliable, respectful, and enjoy helping others, this could be the perfect fit for you. Job Opportunity: Front Desk Associate at Cozy Optometry Office Are you a vibrant, organized individual with a knack for customer service? Join our team at our friendly, optometrist-owned office! We're seeking an energetic person who thrives in a warm, welcoming environment. If you're reliable, respectful, and enjoy helping others, this could be the perfect fit for you. Key Responsibilities: Greeting patients with a smile and making them feel at home. Managing appointments and scheduling with efficiency and accuracy. Verifying patient insurance and eligibility to ensure seamless service. Assisting with the sale of fashion eyewear, contact lenses, and in-store products. Utilizing computer systems proficiently for various tasks. Requirements: Excellent interpersonal and phone skills to engage with patients effectively. Punctuality and reliability are essential. Strong multitasking abilities and organizational skills. Comfortable with sales and product promotion. Proficiency in using computers and basic software. Benefits: Competitive compensation based on experience. Bonus incentives available. Immediate start date for the right candidate. Opportunity to work in a fun and cozy environment with a supportive team. If you're ready to embark on an exciting journey with us, we'd love to hear from you! Please respond to this ad with your contact information and CV/Resumé. Join us in making a positive difference in our patients' lives every day.

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