Are you a business? Hire help desk manager candidates in New York, NY
Need a computer trainer interested in a trainer role we have. Need a training background. There are 35 locations within the 5 boroughs of NYC where training will be necessary to users of a new POS device that our client is rolling out. Training locations will be divided up between 3 trainers. Travel will be paid as well as time training on the new devices. LOCATION: New York City or New York City Area DESCRIPTION: Trainers will provide training to users on how to use POS devices and dashboard. User training will be rolled out over the course of 4-6 weeks between July-August to 35 locations. Trainers will receive a POS device to practice and learn on in advance and there will be 1 or 2 train-the-trainer sessions. Qualifications • Training background is a plus - internet usage experience and help desk. • Must live in New York City or the vicinity for easy travel within 5 boroughs. • Must be a quick study and able to provide instruction to others. • Training and travel are paid time. Please let me know if you might be interested. Thanks! Sherri L. Gallup Recruiting Manager Tech Valley Talent
We are looking for a well-presented, friendly, organized, and service-oriented front desk agent to join our company. You'll be responsible for performing various administrative tasks, such as answering telephones and answering all guests’ questions and concerns, and assisting in the daily operations. Front desk employees are often the first employee that the customer or the public comes into contact with, so you must be personable and have outstanding interpersonal communication skills. You'll also be responsible for leaving a good first impression for the organization Duties and Responsibilities: Greet guests with a welcoming smile and professional yet friendly demeanor Help maintain a clean and organized facility Assist with building events and parties Answer phones and direct calls to appropriate personnel Check and send emails Make and confirm reservations Maintain a clean and tidy workspace at all times Resolve customer complaints and problems calmly and effectively Notify management of any serious issues that you cannot resolve Maintain a friendly, personable disposition Perform various clerical tasks as needed (sorting mail, paper filing, etc.) Requirements and Qualifications : Previous experience in customer service Ability to work both independently and collaboratively. High school diploma or GED equivalent is required Experience is hospitality is prefered. Must display strong verbal and written communication and phone skills, including a professional phone demeanor Excellent interpersonal skills, diplomacy, and the ability to interact effectively with individuals and groups at all levels The ability to retain a calm and personable attitude Excellent customer service skills Ability to maintain calm, politeness, and patient in stressful situations Organized and detail-oriented