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Assistant Store Manager – Retail Shop We are a busy and well-established retail store seeking a dedicated professional to assist with store management and daily operations. This is a long-term, stable position with training provided, offering the opportunity for growth into a full-time role. We are prepared to hire immediately for the right candidate. Position Details: Hours: 25-30 hours per week to start, with potential for full-time after the introductory period Schedule: Flexibility required, weekends, and closing shifts (store is open 7 days a week) Compensation: Commensurate with experience Key Responsibilities: Deliver outstanding customer service and support in a retail setting Assist in overseeing store operations, ensuring smooth daily functioning Perform administrative tasks with accuracy and efficiency Support sales floor activities and guide customers in selecting products Take on store management responsibilities as assigned Qualifications: Knowledge of holistic healing and wellness supplies—or the ability to learn quickly Prior supervisory or management experience-required Strong retail sales and customer service background (minimum 2 years preferred) Proficient with computers and retail-related software Administrative experience (2 years preferred) Bilingual in Spanish (highly desirable) Valid driver’s license and reliable transportation (preferred, for occasional errands) How to Apply: Please respond to this posting with your name and availability for immediate consideration. Selected candidates will be contacted to schedule phone interviews. When applying, please include answers to the following: Do you have knowledge or experience with candles, herbs, oils, or other related supplies? Do you have retail sales experience? If so, how many years? Do you have schedule flexibility, including evenings and weekends? Do you have a valid driver’s license and access to a personal vehicle? Would you be able to assist with errands if needed?
About Us: At Phoenix Consulting, we are committed to delivering outstanding service and creating exceptional experiences for our customers. We believe that great customer support is key to building long-lasting relationships, and we're looking for a passionate, solution-oriented Customer Service Representative to join our growing team. Key Responsibilities: Respond to customer inquiries via phone, email, live chat, or social media in a timely and professional manner Resolve product or service issues by clarifying complaints, determining the cause, and identifying solutions Maintain detailed and accurate records of customer interactions in our CRM system Collaborate with other departments to ensure customer needs are met Stay updated on product knowledge, company policies, and industry trends Qualifications: High school diploma or equivalent (associate or bachelor's degree is a plus) Previous experience in a customer service role preferred Strong communication, problem-solving, and interpersonal skills Ability to multitask, prioritize, and manage time effectively Proficiency with computers, CRM software, and basic office tools What We Offer: Competitive pay and benefits Opportunities for growth and advancement A supportive, team-oriented environment Flexible scheduling options [if applicable] Paid training and ongoing development