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  • General Manager | New York City
    General Manager | New York City
    hace 3 días
    Jornada completa
    New York

    About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading Add a Spark to the Ordinary... General Managers are central to the success of Blank Street and take full ownership of their four walls. They are accountable for training and developing all team members, leading by example on facilities, product quality, and customer experience, and maintaining strong operational standards through effective inventory and performance management. General Managers are also responsible for hiring great talent, driving business growth and continuous improvement, and may support light project work that contributes to the broader business and their own professional development. Who We're Looking For • Experience hiring, developing and managing hospitality teams, • Experience managing inventory and supply chain ordering, • Love for coffee and customer service, • Experience working in a unionized environment is a plus, • Strong knowledge of specialty coffee, espresso and equipment is a must, • Strong decision making and multi-taking skills, • Strong interpersonal communication skills What You'll Own • Create a motivating and engaging team culture by consistently celebrating, training, coaching, and mentoring your team., • Step in to cover scheduling gaps or time off in the store schedule, • Create and publish staff schedules according to state and local labor laws, • Review and approve timecards and paid time off requests in a timely manner ensuring your team is paid accurately and on time, • Recruit super star talent in collaboration with the People Team, • Oversee and validate the quality of training being executed by your Shift Leads, providing feedback and coaching where needed, • Ensure coffee accreditations are handled on time for new employees in line with company standards, • Work to maintain the very best team engagement scores, • Maintain food and beverage quality standards across your store and ensure recipes are executed accurately and consistently by your team, • Own all ordering, vendor relations, waste management, inventory counts and general compliance of our Inventory Management System, • Spend 50-70% of your week leading by example behind the bar through customer service and production of technically excellent food and beverage products, • Ensure the safety, cleanliness and presentation of your location in line with company policies, • Maintain operational excellence achieving company standard scores and above via our auditing platform, • Develop meaningful ties with neighborhood businesses and people to help grow local brand loyalty, • Be a champion of your store's financial performance and peak business throughput, • Grow your store AOV, meet sales goals through creative initiatives and gain team buy in to share the same vision, • Ensure your location meets operations and product quality audit standards, quickly action any feedback to improve Requirements • 4+ years of experience managing and leading single-store unit operations in high growth hospitality or consumer brands, • Full Time availability: 45 hours per week, 5 days of availability required and must be available to work 2 peak days (usually weekend days, weekend as described as Friday, Saturday, Sunday) Benefits & Perks • $65,000 - $75,000 annual salary Blank Street, in good faith, believes that the posted salary range is accurate for this role in NYC at the time of posting. Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future. • Bonus program, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers., • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

    Inscripción fácil
  • Human Resources Generalist
    Human Resources Generalist
    hace 7 días
    $85000–$95000 anual
    Jornada completa
    Manhattan, New York

    Since 2020, dWELL has been an affirming recovery housing program on a mission to support young adults in their transition to independence through residences and a community-based approach that supports growth and healing. We provide a personalized, foundational, skills-based model that helps young adults pursue their individual life goals. We are looking for a passionate, detail-oriented, and innovative HR Generalist to join our New York City team and contribute to our goal of making a difference. We are seeking a hands-on, detail driven HR Generalist who will provide daily support to the dWELL Recovery Program Director and assist with all aspects of HR. The role will support all human resources activities including recruiting, performance management, employee termination tasks, employee engagement, and the year-end processes, and all other HR duties as assigned. What You Will Do: • Partner with staff and leadership to build an inclusive, supportive, and high-engagement workplace culture., • Manage the full employee lifecycle by leading recruiting, onboarding, and offboarding processes with a focus on candidate and employee experience., • Ensure HR operations run seamlessly by maintaining compliance, handling sensitive employee matters with discretion, and safeguarding all HR data., • Serve as the first point of contact for employee questions related to policies, benefits, time off, and HR processes., • Support performance management, progressive discipline, and year-end review processes, ensuring documentation and communication are clear and consistent., • Maintain accurate and up-to-date employee records, personnel files, and HRIS data., • Assist with benefits administration and leaves of absence, ensuring employees are supported through every stage., • Collaborate with the HR Director on employee relations, conflict resolution, and investigations as needed., • Contribute to HR initiatives and projects that strengthen systems, improve processes, and enhance organizational effectiveness. What You Need to Qualify: • 5 or more years of related HR experience preferred., • Recruiting experience is required., • Ability to build and develop relationships and collaborate effectively., • Business acumen and proficient Human Resources knowledge., • Strong communication skills (verbal and written) and interpersonal skills (approachable and engaging)., • Exceptional intuition, sensitivity, listening and problem-solving skills., • Strong organizational and time management skills. Work effectively with limited supervision., • Detail-oriented, • Knowledge of HRIS systems and ADP is preferred, • SHRM certification preferred, • Ability to be on-site in NYC location 5 days per week Physical Requirements: • Ability to lift 20–40 lbs occasionally, • Ability to stand, walk, or respond quickly during emergencies, • Ability to walk multiple levels of stairs multiple times daily, • Must be able to complete facility rounds and inspections What We Offer: • Full benefits including comprehensive medical, dental, vision and a 401K with up to 3% company match, fully vested after 3 years, • Flexible PTO - for a team that’s rested, recharged and feeling their best, • Hands-on, creative, team-based work environment in the heart of New York City, • We are family-owned and operated, offering a close-knit culture that emphasizes teamwork, trust, and a personal connection with every member of our team, • 12 weeks Paid Parental Leave following a full year of service - providing support and flexibility during life’s most important moments Compensation: $85,000-$95,000 (commensurate on experience)

    Sin experiencia
    Inscripción fácil
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