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Job Description The Mental Health Association is seeking Per Diem Peer Support Specialist for our new program, 988 Mobile Crisis Outreach Team, operating out of Hudson county. The 988 Mobile Crisis Outreach Response program will respond to adults (18 and above) in nonlife-threatening situations who have contacted the 988 Suicide and Crisis Lifeline. The Mobile Crisis Outreach Response program (MCORT) responds 24 hours a day, seven days a week, every day of the year, to nonlife-threatening mental health, substance use or suicidal crises in the community. MCORT will work in coordination with the 988 Suicide and Crisis Lifeline crisis centers. (The 988 Suicide and Crisis Lifeline was formerly the National Suicide Prevention Lifeline.) MCORT is to be comprised of a two-person team in the field under remote supervision by a third professional from a centralized location. Shifts are on an as-needed basis for this position. Specifically seeking holiday and weekend coverage. Qualified applicants for the position of Per Diem Peer Support Specialist will have, at minimum: • Two years’ of continuous recovery experience based on personal experience with a mental illness or substance use disorder (AMI or SUD), and at least one year of field experience working with community individuals required., • Must be certified by at least one of the following credentialing entities: Addiction Professional Certification Board as a Certified Recovery Support Practitioner (CRSP) or Certified Peer Recovery Specialist (CPRS); Mental Health Association in New Jersey as a Certified Recovery Support Practitioner (CRSP); NSSDAC, the Association for Addiction Professionals as a National Certified Peer Recovery Support Specialist (NCPRSS); Certified Wellness Coach; Community Mental Health Associate Certificate., • The ability to provide effective crisis response and de-escalation and intervention as related to community mental health in the community., • A valid NJ driver’s license and a good driving record., • The ability to collaborate effectively with community providers and 988 managing entity., • Providing evidenced based crisis services, when identified by the 988-managing entity, to individuals experiencing a mental health or substance use disorder crisis in the community., • Utilization of Motivational Interviewing to engage individuals experiencing crisis and provide non-clinical support beyond the resolution of the immediate crisis., • Supporting individuals to de-escalate crisis, and when deemed necessary, safe, and appropriate, provide transportation to crisis stabilization and receiving centers, certified community behavioral health clinics, or hospital’s emergency departments for appropriate care and treatment., • Providing follow up to community members in need of connections to social services that can enhance prevention of non-emergency calls and increase early intervention treatment access., • Direct follow up with identified clients and collateral contacts as needed in order to facilitate access to appropriate services based on immediate client needs., • Providing weekend/holiday coverage on a rotating basis for 24 hour/7 day access to services., • Collaboration with family members, friends or loved ones to assist and support individuals in crisis on an as-needed basis. Record Keeping & Reporting Record keeping as required by funding sources through the electronic clinical record software, and/or accreditation agencies as required. Other duties as assigned by Program Director. Base Hourly Rate: $26.44 Reports to: Master’s Level Supervisor – 988 Mobile Crisis Outreach Response Team. #High Fully paid medical coverage for eligible staff. Generous 401(k) match. Plentiful Paid Holidays, Vacation, Personal and Sick time. MHAEM is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MHAEM’s policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law. EEO/AA M/F/M/V/D Employee Rights under the FMLA Powered by JazzHR PZ0hhCnVmT

Job Description The Mental Health Association is seeking Peer Support Specialist for our new program, 988 Mobile Crisis Outreach Team, operating out of Hudson county. The 988 Mobile Crisis Outreach Response program will respond to adults (18 and above) in nonlife-threatening situations who have contacted the 988 Suicide and Crisis Lifeline. The Mobile Crisis Outreach Response program (MCORT) responds 24 hours a day, seven days a week, every day of the year, to nonlife-threatening mental health, substance use or suicidal crises in the community. MCORT will work in coordination with the 988 Suicide and Crisis Lifeline crisis centers. (The 988 Suicide and Crisis Lifeline was formerly the National Suicide Prevention Lifeline.) MCORT is to be comprised of a two-person team in the field under remote supervision by a third professional from a centralized location. Shift times available: Monday - Friday: 7am to 3pm Qualified applicants for the position of Peer Support Specialist will have, at minimum: • Two years’ of continuous recovery experience based on personal experience with a mental illness or substance use disorder (AMI or SUD), and at least one year of field experience working with community individuals required., • Must be certified by at least one of the following credentialing entities: Addiction Professional Certification Board as a Certified Recovery Support Practitioner (CRSP) or Certified Peer Recovery Specialist (CPRS); Mental Health Association in New Jersey as a Certified Recovery Support Practitioner (CRSP); NSSDAC, the Association for Addiction Professionals as a National Certified Peer Recovery Support Specialist (NCPRSS); Certified Wellness Coach; Community Mental Health Associate Certificate., • The ability to provide effective crisis response and de-escalation and intervention as related to community mental health in the community., • A valid NJ driver’s license and a good driving record., • The ability to collaborate effectively with community providers and 988 managing entity., • Providing evidenced based crisis services, when identified by the 988-managing entity, to individuals experiencing a mental health or substance use disorder crisis in the community., • Utilization of Motivational Interviewing to engage individuals experiencing crisis and provide non-clinical support beyond the resolution of the immediate crisis., • Supporting individuals to de-escalate crisis, and when deemed necessary, safe, and appropriate, provide transportation to crisis stabilization and receiving centers, certified community behavioral health clinics, or hospital’s emergency departments for appropriate care and treatment., • Providing follow up to community members in need of connections to social services that can enhance prevention of non-emergency calls and increase early intervention treatment access., • Direct follow up with identified clients and collateral contacts as needed in order to facilitate access to appropriate services based on immediate client needs., • Providing weekend/holiday coverage on a rotating basis for 24 hour/7 day access to services., • Collaboration with family members, friends or loved ones to assist and support individuals in crisis on an as-needed basis. Record Keeping & Reporting Record keeping as required by funding sources through the electronic clinical record software, and/or accreditation agencies as required. Other duties as assigned by Program Director. Annual Base Rate: $55K Reports to: Master’s Level Supervisor – 988 Mobile Crisis Outreach Response Team. #High Fully paid medical coverage for eligible staff. Generous 401(k) match. Plentiful Paid Holidays, Vacation, Personal and Sick time. MHAEM is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MHAEM’s policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law. EEO/AA M/F/M/V/D Employee Rights under the FMLA Powered by JazzHR 1P6GVXmL0j

Job Description We are a boutique Durable Medical Equipment Company that supplies enteral nutrition formulas including medical foods for inborn errors of metabolism. We are seeking a remote experience medical biller collections specialist, preferably with a DME and enteral supplies background. Hearts Enteral is the sister company of our non-profit organization Compassion Works Medical. Our mission is to help fight the challenges of healthcare reimbursement for people who struggle with rare diseases and conditions that require enteral nutrition and medical foods to sustain and prolong their lives. The position is based on a 1099 (W-9) and not a W-2. There are full-time and part-time positions. Hearts Enteral DME is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion, or national origin. MUST have 3 years minimum experience with medical billing with HCPCS codes and claims submissions. STRONG ATTENTION TO DETAIL A MUST JOB: Navigate between patients, healthcare providers, and insurance companies (also known as payers) to arrange for reimbursement of healthcare services. The medical billing and collection specialist is responsible for ensuring accurate billing, timely submission of electronic and/or paper claims, monitoring claim status, researching rejections and denials, documenting related account activities, and posting adjustments and collections of Medicare, Medicaid Managed Care, and commercial insurance payers. The medical billing and collection specialist must possess critical thinking skills and an understanding of Medicare, and Medicaid eligibility requirements as well as commercial insurance payer payment methods to correctly record contractual adjustments based on payer contracts or government regulations. In addition, the medical billing and collection specialist must demonstrate proficiency with the billing system to ensure all functionality is utilized for the utmost efficient processing of claims. MAJOR DUTIES & RESPONSIBILITIES: • Responsible for charge and payment entry within Electronic Health Records., • Responsible for correcting, completing, and processing claims for all payer codes;, • Analyze and interpret that claims are accurately sent to insurance companies;, • Perform follow-up with Medicare, Medicaid, Medicaid Managed Care, and Commercial insurance companies on unpaid insurance accounts identified through aging reports;, • Process appeals online or via paper submission;, • Assist in reconciling deposit and patient collections;, • Assist with billing audit-related information;, • Process refund requests;, • Attend weekly meetings to streamline work performance and action plans;, • Communicate with the billing and credentialing coordinator to identify and resolve audit review issues;, • Identify trends, and carrier issues relating to billing and reimbursements. Report findings to the Team Lead and/or Supervisor;, • Research, record findings, and communicate effectively with the Manager to achieve optimum performance;, • Pursue and participate in education to remain current with changes in the Healthcare industry;, • Maintain patient confidence and protect medical office operations by keeping patient information confidential; HIPAA Compliance., • Contribute to team effort by accomplishing related results as needed;, • Promote effective working relations and work effectively as part of a team to facilitate the department’s ability to meet its goals and objectives;, • Demonstrate respect and regard for the dignity of all patients, families, and fellow employees to ensure a professional, responsible, and courteous environment;, • Perform other duties as assigned to support Hearts Enteral's Mission, Vision, and Values. QUALIFICATION REQUIREMENTS: • Minimum of three years of related experience in medical billing or any collections industry. Preferred but not required in a DME industry., • STRONG ATTENTION TO DETAIL A MUST ***, • Previous experience with an Electronic Medical Record a plus, eClinical Works, Office Ally, Availity, Navinet, and all EMR-related experience preferred;, • Customer service driven, • Understanding of medical terminology and insurance laws/guidelines;, • Excellent organization and time management skills along with excellent oral and written communication skills;, • Strong team player;, • Ability to learn quickly, build and maintain long-term relationships, and work with minimal supervision;, • Strong written and verbal communication skills; strong analytical, organizational, and time management skills required EDUCATION and/or EXPERIENCE: High School Diploma equivalent required, Associate Degree preferred. Certified Biller and Coder strongly preferred. REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. LEADERSHIP RESPONSIBILITIES: No supervisory or direct people management responsibilities. May provide occasional work guidance, technical advice, and training staff. WORK COMPLEXITY/INDEPENDENT JUDGEMENT: Work tasks are often straightforward, routine, structured, and guided by established policies and procedures. Little, if any, independent judgment is required, outside of making basic choices in the selection and application of established methods. The job received frequent, ongoing supervision. PROBLEM-SOLVING: Decisions are made on routine matters affecting a few individuals and usually within the confines of the job's own department. Specific job activities and results are typically reviewed closely. There are limited requirements for developing new ideas or changes in methods, procedures, or services. COMMUNICATION/INTERACTIONS: Information sharing - gives and receives information such as options, technical direction, instructions and reporting results. Interactions are mostly with customers, own supervisors, and coworkers in their own and other departments. IMPACT OF DECISIONS: Follow rules and procedures. Decisions can have minimal or no impact on Hearts Enteral. Errors can be readily detected, usually by the employee, and, if made, would result in minor expense for correction. STRONG ATTENTION TO DETAIL: Attention to detail refers to the ability to notice and focus on the small elements and nuances that contribute to the overall quality of work. It involves being meticulous and thorough in tasks, ensuring accuracy, and avoiding mistakes. Owning up to mistakes is the biggest learning advantage. This skill is essential in our DME company. Key aspects of attention to detail include: • Accuracy: Ensuring that all information is correct, including numbers, facts, and data., • Thoroughness: Completing tasks fully, without overlooking any steps or components., • Consistency: Maintaining uniformity in style, formatting, and quality across projects., • Critical Thinking: Evaluating information critically to identify errors or inconsistencies. OTHER: THE POSITION STARTS ON A 3-MONTH PROBATION PERIOD WITH FULL OPPORTUNITIES FOR GROWTH ** Company DescriptionHearts Enteral DME is the sister company of our non-profit organization Compassion Works Medical. Our mission is to help fight the challenges of healthcare reimbursement for people who struggle with rare diseases and conditions that require enteral nutrition and medical foods to sustain and prolong their lives. Web. www,heartsenteral.com. Enteral DME is the sister company of our non-profit organization Compassion Works Medical. Our mission is to help fight the challenges of healthcare reimbursement for people who struggle with rare diseases and conditions that require enteral nutrition and medical foods to sustain and prolong their lives. Web. www,heartsenteral.com. .

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