Trabajos crisis communications en Jersey City, New Jersey - Page 2Crear alertas

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job SummaryReporting to the Deputy Executive Director, the Program Director ensures that service delivery and operations of the program meet contractual standards, and client needs safely and effectively. The Program Director oversees all aspects of the program including clinical and operational staff. The Program Director will be an active listener and provide high quality customer service and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Program/Facilities • Develops, implements, assesses, and evaluates program policies, practices, procedures and ensures that performance-based incentives and all other goals of the program are met., • Develops and coordinates program specific policies and procedures in collaboration with the Director of Social Services/Social Services Supervisor, and Director of Operations., • Ensures the program complies with Urban Pathways and funding and regulatory agency requirements and guidelines., • Supervises, evaluates and coaches the Director of Social Services/Social Services Supervisor, Director of Operations, Administrative Assistant and other staff, as appropriate, on work assignments and community resources., • Schedules and oversee monthly and other staff meetings., • Provides on-going and formal weekly supervision to staff., • Provides ongoing support and guidance and when necessary, facilitates issue resolutions., • Ensures that standard operating procedures are followed by all staff., • Provides strong leadership and effectively manages the social service and operation teams ensuring efficiency across the program., • Oversees all services and programs to ensure that goals and objectives are met., • Collaborates with Human Resources to effectively and efficiently recruit, hire, and onboard new program staff., • Assesses staff training needs and coordinates delivery of training., • Facilitates and supports staff development., • Oversee maintenance of facility and ensure compliance with all Urban Pathways policies and procedures and all health, safety, fire codes other regulatory requirements., • Is on call to address emergency needs on a twenty-four-hour basis. Administrative • Monitors fiscal operations and develops annual budget in consultation with the Deputy Executive Director and Finance Department., • Ensures compliance with Urban Pathway’s fiscal policies and procedures., • Ensures internal and external reports are accurate, timely and meet required standards., • Monitors and ensures accuracy of employee payroll system., • Assists in the development of proposals and/or contracts with funding or potential funding sources., • Ensures that the program adheres to all Urban Pathways and funding and regulatory agency requirements and guidelines., • Establishes relationships with vendors and supervises merchandise quality., • Assists and approves staff schedules and requests for schedule changes., • Ensures reporting and management of critical incidents comply with Urban Pathways and funding and regulatory agency requirements and guidelines. Community Relations • Develops and maintains ongoing relationships with community services and resources., • Establishes and promotes relationships with internally and with community organizations and groups, funding and regulatory agencies., • Establishes linkages with community providers and works with the Deputy Director to obtain Letters of Agreement., • Represents the program and Urban Pathways at various internal and external meetings., • Represents the program and Urban Pathways at governmental, community and agency meetings as designated by the Deputy Executive Director., • Regularly attends meetings of the Community Board’s Social Services or Housing Committees. Communication • Communicates verbally and in writing in a professional manner at all times., • Facilitates/attends staff meetings, training, and supervisory sessions, as required. Qualifications, Education and Experience • Master's Degree in Social Work, Psychology, or other related field required. LMSW preferred., • Five years of experience supporting adults experiencing mental illness and/or multiple challenges (MICA), including five years of supervisory and administrative experience., • Experience working in an SRO or any residential program setting preferred. Familiarity with programs relevant to funding source regulations required., • Computer skills and knowledge of Microsoft Office (e.g. Word, Outlook, etc.)., • Strong skills and knowledge of client relational databases (e.g. Awards preferred)., • Excellent communication, interpersonal, and crisis intervention skills., • Ability to work independently and as part of a collaborative team., • Commitment to maintaining confidentiality and upholding ethical standards in delivery service., • Work effectively with individuals from diverse backgrounds and cultures., • A valid driver's license is required, with an acceptable driving record that complies with our insurance policy standards., • May be required to work a flexible schedule including weekends, holidays, and evenings., • Ability to sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.)., • Desire to perform the essential functions of this job., • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job DescriptionAbout Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Global Operations Specialist Help our customers improve their global supply chains The Opportunity: At Flexport, we know global trade can move the human race forward. That's why it's our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success. Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what's best for them to find a solution. That's why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency. As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure. You will: • Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination., • Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit., • Work and communicate cross-functionally within Flexport, • Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately., • Use metrics to spot opportunities to improve and deliver great performance in your role., • Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules., • Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.You should have:, • Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!, • Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team's and their client's expectations., • Strong written and verbal communication skills., • Strong attention to detail in a high-energy, fast-paced environment., • Proficient in Google Suite/Microsoft Suite (Sheets/Excel)., • Fluency in English, both written and verbal., • A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry. #LI-onsite The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. The US base salary range for this position (this does not include bonus, equity and benefits):$24.38—$24.38 USDCommitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at for additional information.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role As the Director of Data Science & Analytics at Charlie Health, you will build our data science and product analytics function from the ground up. You will lead a high-performing team to partner with Product, Engineering, Clinical, Operations, and Growth to define, measure, and optimize our product experience and business outcomes. You will embed analytics across pods, own the experimentation program, and drive predictive modeling efforts. Your mission: make data a foundational asset in delivering life-saving mental healthcare at scale. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Set the vision and strategy for data science, product analytics, and experimentation across the organization., • Build and lead a centralized team of analysts and data scientists embedded across product pods and business units, • Define and maintain company-wide metric definitions, instrumentation standards, analytical pipelines, and dashboards, • Lead the end-to-end experimentation process: design, execution, analysis, learnings, and decision-making., • Prioritize, partner on, and oversee predictive modeling initiatives, working with ML Engineering for production deployment, • Collaborate cross-functionally (Product, Engineering, Clinical, Growth, Executive) to align data efforts with business & mission goals, • Coach and develop your team, establish best practices for analytics, and promote a data-driven cultureRequirements, • 8+ years in data/analytics roles, including at least 3 years managing teams of analysts/data scientists (people management across analytics engineering & data science preferred), • Proven success leading analytics engineering, data pipelines, reporting systems, and embedded product analytics in a product- or health-tech environment, • Experience with predictive modeling work that influences product or operations, in partnership with ML/engineering teams for deployment, • Excellent ability to communicate and influence at all levels; strong cross-functional collaboration skills, • Passion for mission-driven work in mental health or healthcare settings and a desire to apply your skills to improve outcomes, • Please note: candidates located within a 75-minute commute of our NYC office are expected to work onsite 4 days/week.Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional Information The total target base compensation for this role will be between $225,000 and $315,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $258,750 and $362,250 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-hybrid Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionGeneral Purpose of the Job: The Director of Human Resources is responsible for managing the daily workflow of a comprehensive Human Resources Department and ensuring the smooth operations of process oriented and driven Human Resources functions such as, but not limited to, employment and retention, performance management, benefits management and counseling, compensation planning, salary administration and job evaluation, training and development, employee relations, and human resource information systems and records integrity and management. The incumbent will directly oversee and manage employee relations, including mediating employee relations issues and assisting with disciplinary actions in accordance with company policies and employment law. Duties also include certifying legal and regulatory compliance as well as implementation of the organization’s goals and objectives using creative and innovative strategies to reach varied audiences within the organization. The job role would be ideal for someone seeking to develop into a senior leader level within 3-5 years, but possesses superior management of direct hands-on the day-to-day of Human Resources operational responsibilities, staff supervision and guidance, and acute oversight of Human Resources audit and compliance. Essential Duties and Responsibilities: • Lead and mentor the HR team, ensuring effective communication and collaboration., • Conduct weekly one-on-one meetings to review progress and provide support., • Perform evaluations and assist in creating development plans for HR staff., • Act as the primary contact for complex employee relations issues and escalate as necessary., • Provides advice and consultation to department managers on performance issues, dispute resolution, and the interpretation of policies and procedures., • Mitigate legal risk to the organization through conducting regular audits, proactive training and education, clear systems and processes for managing conflicts with and between employees, handling and investigating complaints of harassment/discrimination and other unjust practice allegations., • Track and analyze HR trends and metrics to identify and prevent recurring issues., • Serves as an advocate for employees by listening and becoming aware of employee needs and concerns, sharing this information with senior leadership, researching best practices, and offering options for leaders to consider in addressing employee needs and concerns., • Ensures planning, monitoring, and assessment of employees’ work results by training managers to coach and discipline employees, scheduling conferences with employees when escalated; hearing and resolving employee grievances; counseling employees and supervisors., • Regularly reviews and updates Human Resources policies to reflect changes in laws and practices all while ensures policies are understood and implemented consistently., • Identifies, develops, and implements opportunities to streamline Human Resources processes, policies, practices, and procedures for approval by the organization leadership team by listening to employee concerns, reviewing best practices, and identifying opportunities to improve employee satisfaction, then communicating Human Resources policies and updates effectively., • Maintains a pay plan conducting periodic pay surveys; scheduling and conducting job evaluations: monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions., • Contributes to employee engagement by advising and supervising the implementation and administration of employee-related programs, providing excellent customer service, automating processing systems communicating information about programs and services to employees and to all levels of management throughout the organization., • Collaborates with all departments across the organization, specifically working with the fiscal department to confirm payroll accuracy and compliance., • Oversees benefits management, new hire and annual open enrollment, changes, coverage terminations, ensuring compliance with regulations and organizational policies and interprets policies and state and federal laws in a consistent manner and implement new and alternative benefits initiatives., • Lead the effective and efficient delivery of professional development of the performance management process and job-related opportunities by making sure that the organization’s managers are equipped to engage in constructive and ongoing feedback and coaching, collaborate effectively when co-managing staff, and encourage staff to actively participate in identifying and addressing performance gaps in an effort to improve organization productivity with creativity and innovation., • Provides training and promotes the use of Performance Review and Staff Development Plans as a staff development tool to identify training needs and professional development offerings and to inform promotion decisions, annual salary increases, terminations, succession planning and other personnel actions., • Maintains historical human resources records by designing a filing and retrieval system and process for keeping past and current records., • Fosters and facilitate a positive work environment that encourages knowledge of, respect for, and development of skills to engage those of other cultures or backgrounds through engagement initiatives., • Conducts research and analysis of compliance with federal, state, and local employment laws and regulations, and recommends best practices; reviews and modifies policies and practices to maintain compliance., • Remains competent and current on best Human Resources practices through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training in employment law, talent management, etc.; apply this knowledge to communicate changes in policy, practice, and resources to senior leaders., • Diagnoses and leads HR projects that support the organization’s growth and development., • Contributes to the overall success of the organization by performing all other duties and responsibilities as assigned, and being able to pivot with ever-changing priorities and newly added job-related responsibilities that arise based on business growth, changes, needs, and demands. Position Parameters [other measurable factors]: • Decision-making responsibilities:, • Decisions generally include oversight, management and coordination of compliance related concerns. Strong analytic skills and ability to rapidly assimilate complex information. Strong influencing skills with the ability to generate support and build consensus., • Problem solving responsibility:, • Must be able to identify and anticipate any issue through research and propose the resolution., • Should possess a thorough understanding of industry requirements and transactions or related experience and all related departments’ roles in such transactions., • Creativity and an out of the box approach are required to improve all areas of responsibility., • Exceptional consulting skills with the ability to probe and actively listen to gain understanding and help clarify inquiries, needs, and/or root cause of an issue., • Working relationships and contacts:, • Interact with other departments or divisions to ensure cooperation and the delivery of proper services., • Strong interpersonal skills necessary to work with outside regulators or investors., • A friendly, engaging personality a plus to work with internal departments to research and resolve compliance issues., • Must be able to present and explain documentation to senior management and management in control functions., • Impact/importance of function:, • Demonstrated critical ability to facilitate and conduct the activities around the organization’s compliance matters with an ultimate resolution in order to stay within regulatory guidelines and prevent future related risks. Maintaining accurate records can minimize regulatory exposure, as well as reputational risk., • Develops functional and practical compliance strategies that align with organizational objectives by contributing information, analysis, and making beneficial recommendations of policies, and procedures to senior management, department heads, colleagues, and other stakeholders., • Proven hands-on responsibility for the full scope of an administrative management/leadership position. Position Requirements and Minimum Qualifications: • Licenses, certifications, degrees, and job-related knowledge:, • Bachelor’s degree in human resources management, business management, or related field. Master’s degree is strongly preferred., • A minimum of eight (8) years of direct human resources management experience which should include extensive knowledge and in-depth understanding in HR functions, but not limited to the following: employment law and regulatory compliance, risk management, employee relations, classification and compensation, job analysis, job evaluation, talent acquisition and retention, employment services, benefits management, training and staff development, performance management, development of and application of policies and procedures, management and audit of HRIS systems and records, employee relations engagement and communications, and simple to complex investigations., • At least six (6) years of directly supervising a team of human resources professionals., • Professional certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR) is a plus., • Direct work experience in and knowledge of nonprofit organizational operations and governmental contract knowledge is strongly preferred., • Proven ability to align HR strategies with organizational goals and drill down to creating and/or developing team and individual performance goals., • Excellent business judgment and willingness to learn new practice areas., • Job-related skills, including language, mathematical, and reasoning (analytical) skills:, • Utilize demonstrated good judgment, sensitivity, and high discretion in the handling of confidential information and consulting employees and management., • Communicate effectively and establish credibility throughout the organization with Senior Management, department heads, colleagues, and stakeholders as an effective developer of solutions to business compliance challenges and potential risks., • Ability to provide thoughtful, progressive and strategic guidance., • Expertise in analysis, critical decision making, project management, and process improvement., • Demonstrated ability to understand and work with analytical tools, reports and technology., • Must be highly detail oriented with excellent evaluative and mathematical skills., • High level of experience and comfort working within an HRIS system., • High level of computer proficiency in MS Office: Outlook [email system] Word, Excel [with advanced level knowledge], PowerPoint, Adobe, internet navigation, and the ability to learn new technologies and databases., • Intellectual, creative, and/or communication abilities:, • Ability to act as liaison among a range of internal customers, manage with influence by demonstrating strong communication, relationship management, organizational and analytical skills., • Equal ability to work independently or as part of a multi-functional team in reviewing business and contractual requirements output and adherence to company policy and regulatory directives., • Highly ethically motivated and results-oriented, proven creative problem solver with positive respectful proactiveness., • Strong interpersonal, management, supervisory, and leadership skills with an excellent change management approach., • Excellent time and project management with strong follow-up skills, with the ability to prioritize and manage multiple tasks assigned efficiently., • Superior written and oral communication, organizational, and presentation skills., • Ability to work in a dynamic, rapidly changing environment, adapting to multiple and shifting required priorities and collaborating with a wide range of colleagues to deliver expected results., • Must have incredible initiative, the ability to work well under pressure, and the ability to be flexible and work both independently and as part of a team to complete complex projects in a fast-paced environment., • Must be adept and comfortable with crisis management., • Critical thinking, analytical and problem-solving skills as well as resourcefulness., • Other:, • Contributes to the overall success of the organization by performing all other duties and responsibilities as assigned by supervisor or designee, and being able to pivot with ever-changing priorities and newly added job-related responsibilities that arise based on business changes, needs, and demands., • May be required to work long hours and a varied schedule., • Travelling throughout various locations in the New York City area., • Lifting and moving objects weighing up to 30 pounds several times a week., • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1 Monday - Friday | 9:00 AM-5:00 PM

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are seeking a Senior Salesforce Administrator with experience at high-growth companies to join our team. This individual will be responsible for supporting the design of our Salesforce architecture and strategy, building new features, and supporting our existing and rapidly growing user base. The Senior Salesforce Administrator assists all teams across the organization with their Salesforce needs (Admissions, Clinical Outreach, Patient Finance, Compliance, etc.). Specifically, they ensure system integrity and efficiency, build the CRM infrastructure for Charlie Health, develop reporting to drive insights across the business, and create processes and onboarding documentation for users. What sets this role apart from the non-senior role, is an in-depth and full understanding of how to leverage Salesforce for complex business logic (ex: heavy focus on writing and maintaining performative flows). The Senior Administrator is also directly responsible for mentoring and growing the skillsets of the junior admins on the team, with a focus on both hard technical skills and soft stakeholder/change management skills. Our team is composed of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. Responsibilities • Assess team needs and pain points and deliver solutions to drive long-term efficiency gains, • Contribute to user and license management including new user setup/deactivation, roles, profiles, permissions, and sharing rules, • Daily administration and support including customization of objects, fields, record types, page layouts, and validation rules, • Management of integrated applications and third-party suppliers (i.e., DocuSign, CongaComposer, Q-Assign, Gong, Five9, and more), • Utilize the latest and greatest automation processes (flows, etc.) to help our users accomplish more, faster, • Document all the incredible customization you have builtQualifications, • 5+ years of relevant work experience, • Certified Advanced Salesforce Administrator, • Passion for healthcare services, • Highly analytical, with an ability to construct data-driven recommendations, • Exceptional communication, interpersonal, listening and relationship-building skills, • Resourceful with a natural ability to problem solve, • Meticulous attention to detail, • Experience working in an environment with Apex Triggers/Code a requirement (you will not be coding), • Additional Salesforce certifications a plus, • Please note: candidates located within a 75-minute commute of our NYC office are expected to work onsite 4 days/week.Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional Information The expected base pay for this role will be between $120,000 and $160,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-REMOTE Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Job Title: Family & Community Engagement (FACE) Manager Department: Program Operations / Family Services Reports To: Executive Director FLSA Status: Exempt/Non-Union Work Location: Center-based with travel to all BKS sites Schedule: Full-time (40 hours/week) Position Summary The Family & Community Engagement (FACE) Manager leads BKS’s family partnership, engagement, community collaboration efforts, and student recruitment operations across all center sites. This position ensures alignment with/DECE requirements, Article 47, the Head Start PFCE Framework, and BKS’s mission to support whole-child and whole-family development. The FACE Manager supports centers with student recruitment, enrollment, and family engagement. This role strengthens community networks, ensures quality and compliance in family documentation, and promotes a welcoming, culturally responsive environment for all families. Key Responsibilities Student Enrollment * Provide support/coaching to all Family Workers and Family Parent Engagement Worker. * Build and maintain relationships with local community organizations, health clinics, shelters, libraries, and family-serving agencies to support steady student referrals. * Coordinate and attend community events, fairs, and outreach opportunities to promote organization’s visibility and engage prospective families. * Support centers with community canvassing and leading informational sessions, tours, and open houses for prospective families. * Monitor enrollment trends, and provide weekly updates to leadership on progress toward targets. * Collaborate with center staff and Family Workers to identify classrooms/sites with enrollment gaps and execute targeted outreach strategies. * Oversee digital recruitment strategies, including website updates, social media outreach, and marketing campaigns in collaboration with Communications. * Maintain updated recruitment materials (flyers, brochures, digital assets) and ensure brand consistency across all outreach efforts. * Facilitate staff training on best practices for recruitment, family engagement, and effective communication with prospective families. * Oversee data entry and record-keeping in enrollment systems to ensure compliance with Head Start, Pre-K, or other funder requirements. Family Engagement * Provide support to Family Workers and Family Engagement staff. * Ensure compliance with NYCPS DECE family engagement mandates, including timelines for Family Partnership Agreements (FPA), conferences, communication, and documentation. * Support centers in developing strong family relationships and maintaining a welcoming, inclusive environment. Family Partnership & Support * Oversee the Family Partnership Agreement (FPA) process, ensuring timely completion and meaningful family goals. * Monitor follow-ups to ensure families receive targeted support in areas such as housing, food access, employment, health services, and crisis response. * Plan and implement parent workshops, conferences, and family involvement activities. Community Engagement & Partnerships * Build and maintain relationships with local organizations, food distribution partners, health and mental health providers, adult education programs, and city agencies. * Coordinate community resource events and ensure centers are connected to supportive neighborhood networks. * Maintain a current directory of community partners and referrals. Compliance, Data & Documentation * Ensure 100% compliance with all required family engagement and student enrollment documentation and annual reports * Support centers during compliance visits (DECE, DOHMH, ACS, Head Start), investigations, or quality reviews related to enrollment and family engagement * Monitors data entry into key data systems such as ChildPlus, Vendor Portal, MySchools, and ParentSquare. Staff Support and Development * Provide regular guidance and support to Family Services staff. * Lead onboarding for new Family Workers and FACE-related staff. * Provide coverage for Family Worker vacancies, as needed. Family Communication & Conflict Resolution * Serve as a point of escalation for complex family matters, navigating issues with sensitivity and professionalism. * Support staff in de-escalation and conflict resolution using trauma-informed and culturally respectful approaches. * Respond to family concerns in a timely and solution-driven manner. Qualifications Education & Certifications * Bachelor’s degree required (Social Work, Human Services, Early Childhood, Public Administration, or related field). * Master’s degree preferred (MSW, MPA, M.Ed., LMHC). Required Knowledge, Skills & Experience * Minimum 5 years of experience in family engagement, social work, or community services (ECE experience preferred). * Experience on coaching staff in family-facing roles. * Working knowledge of NYCPS/DECE expectations and the PFCE Framework. * Strong interpersonal, communication, and culturally responsive engagement skills. * Ability to handle sensitive situations with discretion and professionalism. * Proficiency in case management systems and digital data platforms. * Strong organizational skills and experience coordinating events or workshops. * Bilingual skills in Spanish or Haitian Creole preferred. Performance Metrics (KPIs)Family Engagement & Participation * 85–100% of Family Partnership Agreements (FPAs) completed within NYCPS or Head Start timelines. * Documented follow-up on 100% of FPA family goals within 30 days. * 2–3 parent workshops per center per year, with attendance recorded. * 70%+ family participation in events, conferences, or engagement activities. Compliance & Documentation * 100% compliance with documentation standards (case notes, CIRS entries, attendance support, referrals). * 100% on-time submission of compliance reports and monthly summaries. Community Partnerships * Establish 3+ new community partnerships annually. * Maintain updated partnership directory each quarter. * Host 1 community resource event per center annually. Operational & Attendance Metrics * Visit each BKS center at 2 monthly, more frequently as needed. * Participate in all NYCPS compliance visits related to family engagement and student enrollment. * Lead or co-lead 2-4 agency-wide engagement initiatives annually. Physical Requirements * Ability to travel between BKS centers frequently. * Ability to lift up to 25 lbs for family events or materials. * Prolonged standing, walking, or participation in community events. Work Environment * Center-based role with frequent travel; occasional evening or weekend activities for family support and events. Salary & Benefits * Competitive salary commensurate with experience. * Comprehensive health, dental, and vision coverage. * Retirement plan with employer contribution. * Paid leave and ongoing professional development opportunities.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are seeking a Senior Salesforce Administrator with experience at high-growth companies to join our team. This individual will be responsible for supporting the design of our Salesforce architecture and strategy, building new features, and supporting our existing and rapidly growing user base. The Senior Salesforce Administrator assists all teams across the organization with their Salesforce needs (Admissions, Clinical Outreach, Patient Finance, Compliance, etc.). Specifically, they ensure system integrity and efficiency, build the CRM infrastructure for Charlie Health, develop reporting to drive insights across the business, and create processes and onboarding documentation for users. What sets this role apart from the non-senior role, is an in-depth and full understanding of how to leverage Salesforce for complex business logic (ex: heavy focus on writing and maintaining performative flows). The Senior Administrator is also directly responsible for mentoring and growing the skillsets of the junior admins on the team, with a focus on both hard technical skills and soft stakeholder/change management skills. Our team is composed of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. Responsibilities • Assess team needs and pain points and deliver solutions to drive long-term efficiency gains, • Contribute to user and license management including new user setup/deactivation, roles, profiles, permissions, and sharing rules, • Daily administration and support including customization of objects, fields, record types, page layouts, and validation rules, • Management of integrated applications and third-party suppliers (i.e., DocuSign, CongaComposer, Q-Assign, Gong, Five9, and more), • Utilize the latest and greatest automation processes (flows, etc.) to help our users accomplish more, faster, • Document all the incredible customization you have builtQualifications, • 5+ years of relevant work experience, • Certified Advanced Salesforce Administrator, • Passion for healthcare services, • Highly analytical, with an ability to construct data-driven recommendations, • Exceptional communication, interpersonal, listening and relationship-building skills, • Resourceful with a natural ability to problem solve, • Meticulous attention to detail, • Experience working in an environment with Apex Triggers/Code a requirement (you will not be coding), • Additional Salesforce certifications a plus, • Please note: candidates located within a 75-minute commute of our NYC office are expected to work onsite 4 days/week.Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional Information The expected base pay for this role will be between $120,000 and $160,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-REMOTE Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionCompany Description OUR STORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. OUR CODE: We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company. If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you. Job Description We are passionate about high-performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company. If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you. Job Description Equinox is seeking a seasoned and dynamic Senior Director of Public Relations to lead the day-to-day PR function. This leader will oversee our external PR agency and be accountable for driving Equinox’s earned media strategy, executive communications, and brand reputation, in close partnership with the SVP of PR & Philanthropy. This role requires strategic acumen and hands-on execution: shaping narratives that fuel cultural relevance, cultivating top-tier media relationships, and counseling senior leadership through both opportunities and challenges. The right candidate will bring impeccable judgment, strong gravitas, and a proven record of elevating premium or lifestyle brands. Key Responsibilities Public Relations & Storytelling • Architect and lead a modern PR strategy that reinforces Equinox as the leading voice in luxury lifestyle, culture, and wellness., • Develop compelling earned-first narratives that differentiate Equinox and spark cultural conversation., • Secure coverage across top-tier lifestyle, luxury, business, and wellness outlets, leveraging strong press relationships., • Proactively identify and shape media opportunities, awards, speaking engagements, and cultural moments that advance the brand’s reputation., • Act as a direct advisor to senior leaders on executive visibility, positioning, and media preparedness., • Serve as lead partner on crisis communications, balancing speed and brand protection., • Collaborate with Legal on regulatory-sensitive issues to mitigate reputational risk., • Develop and oversee executive briefing materials — including talking points, Q&As, and media prep — to ensure senior leaders are consistently positioned with clarity and confidence., • Draft, edit, and review press communications — including press releases, statements, and media kits — ensuring accuracy, consistency, and brand integrity., • Collaborate with the Brand & Integrated Marketing team to ensure PR amplifies campaigns, partnerships, and cultural activations — while staying focused on earned-first impact., • Manage external PR agency, setting priorities, ensuring delivery, and holding accountability for measurable outcomes., • Partner across Marketing, Legal, and People teams to ensure coordinated, enterprise-wide communications when required.Qualifications, • Bachelor’s degree in Communications, Journalism, Public Relations, or related field; advanced degree a plus., • 10–15 years of PR experience with depth in luxury, lifestyle, wellness, fashion, or premium consumer sectors., • Proven success shaping narratives that elevated brand perception and drove earned media at scale., • Strong experience advising C-suite executives and founders on media engagement, executive positioning, and crisis management., • Deep network across lifestyle, luxury, and business media; ability to proactively drive coverage., • Excellent judgment, writing, and executive presence., • Collaborative operator comfortable in a lean model (agency-led vs. in-house team)., • Fluency with modern PR tools, influencer dynamics, and integrated storytelling. Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: • We offer competitive salary, benefits, and industry leading commission opportunities for club employees, • Complimentary Club membership Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are seeking a Salesforce Administrator with experience at high-growth companies to join our team. This individual will be responsible for supporting the design of our Salesforce architecture and strategy, building new features, and supporting our existing and rapidly growing user base. The Salesforce Administrator assists all teams across the organization with their Salesforce needs (Admissions, Clinical Outreach, Patient Finance, Compliance, etc.). Specifically, they ensure system integrity and efficiency, build the CRM infrastructure for Charlie Health, develop reporting to drive insights across the business, and create processes and onboarding documentation for users. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. Responsibilities • Assess team needs and pain points and deliver solutions to drive long-term efficiency gains, • Contribute to user and license management including new user setup/deactivation, roles, profiles, permissions, and sharing rules, • Daily administration and support including customization of objects, fields, record types, page layouts, and validation rules, • Management of integrated applications and third-party suppliers (i.e., DocuSign), • Utilize the latest and greatest automation processes (flows, etc.) to help our users accomplish more, faster, • Document all the incredible customization you have builtRequirements, • 2-5 years of relevant work experience, • Certified Salesforce Administrator, • Passion for healthcare services, • Highly analytical, with an ability to construct data-driven recommendations, • Exceptional communication, interpersonal, listening and relationship-building skills, • Resourceful with a natural ability to problem solve, • Meticulous attention to detail, • Triggers/Apex code knowledge a plus, • Additional Salesforce certifications a plus, • Please note: candidates located within a 75-minute commute of our NYC office are expected to work onsite 4 days/week.Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional Information The expected base pay for this role will be between $90,000 and $140,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-REMOTE Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. Why Charlie Health? We are currently facing a nationwide mental health epidemic marked by rising rates of depression, anxiety, trauma, substance use disorders, and suicide. At the same time, those seeking help often encounter geographic, financial, or systemic barriers that prevent them from receiving timely and effective care. This urgent need calls for a reimagined approach to behavioral health treatment. At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our innovative virtual programs combine curated group sessions, individual therapy, and family therapy, delivered through personalized, evidence-based treatment plans deigned for sustainable healing from the comfort of home. By connecting individuals with shared experiences and fostering supportive communities, Charlie Health provides a pathway to long-term recovery, with over 90% of our clients seeing improvement in their most challenging mental health symptoms. Every member of our team shares a deep commitment to this mission. If you're driven to make a meaningful impact, we invite you to join us in reshaping the future of mental healthcare. About the Role As a Senior Platform Engineer, you will be responsible for designing, implementing, and maintaining our core services and libraries, cloud infrastructure, CI/CD pipelines, and automation frameworks. You will work closely with other Platform and DevOps, product, security, data, and ML engineers to ensure high availability, optimal system performance, secure and cost-effective infrastructure, and smooth deployments. Our product engineering teams deploy to production more than 20 times a week on average using trunk-based development. We currently work in Scrumban-style 2-week sprints. Our teams work hybrid (required if in NY) and remotely across time zones but are available during core meeting hours (12PM to 5PM EST). We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and profoundly impact millions of lives, apply today. Responsibilities • Develop and maintain our core services and libraries in Python, Typescript, and Golang, • Architect, build, and maintain AWS cloud infrastructure using Terragrunt and OpenTofu (Terraform)., • Develop and optimize CI/CD pipelines in GitHub Actions to streamline deployments and improve developer productivity., • Automate infrastructure provisioning, monitoring, and scaling using tools like Bash, Golang, and Python., • Implement security best practices across infrastructure and pipelines, including IAM, networking, and HIPAA compliance controls., • Work alongside product engineering teams to deliver services that require new foundational platform capabilities., • Drive reliability, scalability, observability, security, and cost-efficiency improvements across our deployed services., • Provide options around key initiatives and break down work into visible and achievable milestones, delivering incremental value., • Mentor and train other engineers throughout the organization and seek to continually improve architecture and processes, • Improve developer velocity and happiness by identifying and abstracting common functionality and listening to feedback from the rest of engineering., • Participate in on-call rotations to ensure system availability and timely incident resolution., • 3+ years of experience in a Platform, DevOps, SRE, or Cloud Engineering role., • 2+ years of experience writing production-level backend code., • 2+ years of expertise with AWS services (ECS Fargate, Lambda, S3, Aurora, SQS, Eventbridge, EC2, ECR, etc.)., • Proficiency with tools like Python, Golang, or Typescript., • Strong proficiency in Terraform/OpenTofu for infrastructure as code., • Experience with CI/CD tools like GitHub Actions, GitLab CI, or Jenkins., • Strong understanding of containerization (Docker) and orchestration tools., • Experience with observability, monitoring, and logging tools such as Datadog, Honeycomb, Prometheus, Grafana, Loki, Sumologic, and OpsGenie., • Proven track record of breaking down large problems and delivering incremental value to meet deadlines while providing options for long-term improvements., • Passion for automation, scalability, and building secure, cost-effective, self-healing systems., • Ability to troubleshoot complex distributed systems, • Hands-on experience participating in an on-call rotation, responding to and resolving critical infrastructure and application issues promptly., • Strong communication and problem-solving skills and ability to work in a fast-paced startup environment., • Experience with large cloud or monolith to microservices migrations., • Solid experience with Linux system administration, networking, and security best practices., • Familiarity with AI-enabled developer productivity tooling., • Background in SDET, QA, or Performance Testing.Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $150,000 and $200,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-REMOTE Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description POSITION DESCRIPTION Position: Website Content Manager Department: Office of Communications and Public Relations Reports To: Executive Director of Communications and Public Relations Classification: Exempt General Description The Website Content Manager develops, maintains, and optimizes archdiocesan websites and content to shape our online presence and ensure they align with and support the mission and priorities of the Archdiocese of Newark. This role combines creativity, technical expertise, and strategic thinking to oversee web strategy, content creation, and analytics, ensuring engaging, accurate, and mission-driven online communication. Specific Duties/Responsibilities The following specific responsibilities are representative of the duties required in this position. They may be unilaterally but reasonably changed based on the working environment and departmental needs. • Develop and implement website strategies that align with archdiocesan goals and digital best practices., • Manage and oversee the design, functionality, and user experience of all archdiocesan web properties., • Publish, edit, and update content regularly, including text, images, graphics, video, and audio, using platforms like WordPress and Drupal., • Use analytics tools and engagement metrics to monitor performance, identify improvements, and guide content strategy and data-driven decisions., • Manage web taxonomies and content organization to ensure consistency and accessibility across platforms., • Partner with departments to maintain and update webpages; train content editors on CMS use and updates., • Monitor campaign URLs, KPIs, and analytics dashboards to evaluate and report on digital effectiveness., • Prepare reports on web performance, insights, and recommendations for improvement., • Coordinate daily content updates and ensure timely publishing of priority communications., • Contribute to the development, maintenance, and content strategy of the archdiocesan intranet., • Stay current with emerging web content trends and technologies, recommending enhancements as needed., • Collaborate with IT staff and third-party vendors to resolve technical issues and optimize performance., • Provide support during off-hours for urgent communications or crisis-management needs., • Perform other related duties as assigned. Qualifications/Skills • Expertise in website content management, digital strategy, and search engine optimization (SEO)., • Proficiency in Microsoft Word, HTML, CSS, Adobe Photoshop, Adobe Acrobat, Dreamweaver, Excel, Google Analytics, Tag Manager, and Search Console., • Excellent written, verbal, and interpersonal communication skills., • Strong organizational skills, attention to detail, and ability to manage multiple projects under deadlines., • Self-motivated and collaborative, with the ability to work both independently and in cross-functional teams., • Flexibility to support evening or weekend events as needed., • Familiarity with photography, video, or A/V production is a plus., • Deep understanding of the Catholic Church’s mission, teachings, and structure; knowledge of the Archdiocese of Newark’s geography and communities preferred. Education and/or Experience (Preferred) • Bachelor’s degree in communications, marketing, journalism, digital media or a related field is required. Certifications in SEO, content marketing, or digital marketing is a plus., • Prior professional experience (3–5 years) in web content creation, blog management or digital marketing is required. Additionally, experience with analytics tools like Google Analytics to interpret web traffic data is beneficial. Physical Demands The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Rev. 11/2025 Monday - Friday, 8:45 AM - 4:45 PM 35 hours weekly, BENEFITS: A) Health Insurance B) Dental Insurance C) Life Insurance D) Pension E) Disability and F) Voluntary 403b Plan

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are seeking a Salesforce Administrator with experience at high-growth companies to join our team. This individual will be responsible for supporting the design of our Salesforce architecture and strategy, building new features, and supporting our existing and rapidly growing user base. The Salesforce Administrator assists all teams across the organization with their Salesforce needs (Admissions, Clinical Outreach, Patient Finance, Compliance, etc.). Specifically, they ensure system integrity and efficiency, build the CRM infrastructure for Charlie Health, develop reporting to drive insights across the business, and create processes and onboarding documentation for users. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. Responsibilities • Assess team needs and pain points and deliver solutions to drive long-term efficiency gains, • Contribute to user and license management including new user setup/deactivation, roles, profiles, permissions, and sharing rules, • Daily administration and support including customization of objects, fields, record types, page layouts, and validation rules, • Management of integrated applications and third-party suppliers (i.e., DocuSign), • Utilize the latest and greatest automation processes (flows, etc.) to help our users accomplish more, faster, • Document all the incredible customization you have builtRequirements, • 2-5 years of relevant work experience, • Certified Salesforce Administrator, • Passion for healthcare services, • Highly analytical, with an ability to construct data-driven recommendations, • Exceptional communication, interpersonal, listening and relationship-building skills, • Resourceful with a natural ability to problem solve, • Meticulous attention to detail, • Triggers/Apex code knowledge a plus, • Additional Salesforce certifications a plus, • Please note: candidates located within a 75-minute commute of our NYC office are expected to work onsite 4 days/week.Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional Information The expected base pay for this role will be between $90,000 and $140,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-REMOTE Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is hiring exceptional candidates with a Masters degree in mental health and previous work experience facilitating groups to provide remote, telehealth services to clients. We're eager to work with forward-thinking mental health professionals to enhance our programming and provide the best possible care to our clients. People know Charlie Health for our warm and empathetic Clinical Team. While each individual clinician has their own interests, expertise, and style, we require all team members to be well-versed in a variety of modalities. Our clients are struggling to cope with serious mental health issues and benefit from therapists who are sophisticated and relational. Successful candidates are committed to bettering the mental health and well-being of their clients, along with being adept at self-care, ensuring they are prepared to give their best every day to address the behavioral health crisis. Responsibilities • Complete all Onboarding requirements within 2 weeks of start date, • Meet with your assigned Charlie Health Group Quality Supervisor or Group Quality Director at a minimum of 1x/month for required check-in, • Respond to all email and Slack communication promptly (within 48 hours of receiving a communication), • Review the curriculum aligned to group assignment before group start time, • Arrive ~10 minutes early to scheduled group time and facilitate all groups for the entirety of the hour, • Facilitate groups following Charlie Health best practices and using assigned and most up to date Charlie Health curriculum, • Foster a supportive environment and guide clients in activities to develop skills for long-term recovery., • Facilitate groups across age groups and cohorts, including Integrative curriculum, Support Staffing and Wellness Hour as needed, • Foster client engagement and group cohesion throughout the session, encouraging client participation and fostering camera-on culture, • Following all operational policies and procedures as indicated by Charlie Health best practices, • Participate in collaborative Treatment Team (Tuesdays) and Group Supervision (every other Friday) with your assigned Charlie Health Group Quality Supervisor or Group Quality Director, peers and other Clinical Leadership team members, • Work collaboratively and respectfully across the care team including with Primary Therapists, Care Experience Specialists and Care Coaches, • Communicate clearly, professionally, and promptly with all clients, staff, families, agencies, and referents, • Monitor your treatment documentation to ensure all of your notes are completed within required 24 hour timeframe and meet agency and professional standards per DHCS and The Joint Commission standards, • Maintain and model professional ethics, including appropriate boundaries and confidentiality, • Must be available during late afternoons and evenings on weekdays (3-8pm MT on Monday to Thursday) and on Saturdays to meet the schedules of our clients, • Master's degree in mental health or related field required (see below for full list), • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus), • Preferred candidates will have addiction credentials (CASAC- Credentialed Alcoholism and Substance Abuse Counselor , CAC- Certified Addiction Counselor , LADC-Licensed Alcohol and Drug Counselor )., • Experience in substance use disorder (SUD) treatment is required, with a solid understanding of both abstinence and harm reduction models., • Familiarity with Medication-Assisted Treatment (MAT) required, • Passionate about the benefits of group treatment and skilled in conducting group treatment, • Ability to work effectively in a team, • Creative and engaging, especially over video!, • The technical ability to run effective telehealth sessions, • Reliable WIFI connection when meeting with clients, • Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, Dropbox–in addition to EMR and outcomes survey software on a daily basis, • Master of Science (M.S.) in Mental Health Counseling, • Master of Arts (M.A.) in Counseling Psychology, • Master of Social Work (M.S.W.) with a concentration in Mental Health, • Master of Science (M.S.) in Clinical Mental Health Counseling, • Master of Arts (M.A.) in Marriage and Family Therapy, • Master of Arts (M.A.) in Clinical Psychology, • Master of Science (M.S.) in School Counseling, • Master of Science (M.S.) in Rehabilitation Counseling, • Master of Science (M.S.) in Applied Developmental Psychology, • Master of Arts (M.A) in Education (with experience in behavioral health) #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description General Counsel - Contract or Full Time About us: We believe the next generation of financial services will be powered by stablecoins. Founded in 2021, our mission at BVNK is to accelerate global money movement. We're building stablecoin-native infrastructure so businesses can move value instantly across borders and networks. With global licenses and T1 bank partnerships, we facilitate billions in transactions for enterprise clients like Worldpay, Deel, LianLian Global, and Rapyd. Our technology is transforming how businesses operate globally by eliminating payment delays, reducing costs, and unlocking trapped capital. We're a diverse team spread across EMEA, North America, and APAC, with a shared belief that stablecoins are the new infrastructure layer for financial services, and that BVNK is at the forefront of this shift. In 2025, we secured strategic investment from Visa, following our $50 million Series B with Haun Ventures, Coinbase Ventures, Scribble Ventures, DRW Venture Capital, Avenir, and Tiger Global. With the backing of these leading investors, we're accelerating our growth – and we're looking for smart, ambitious people to help us build the future of financial services. We're incredibly honored to have made Newsweek's list of The Top 100 Global Most Loved Workplaces three years running (most recently in 2025) and to have been recognised by LinkedIn as one of the Top 20 Startups in the UK in 2024. About this role in the team: This is a mission-critical, high impact role providing maternity coverage for our current Group General Counsel with potential for extension or permanent placement for an exceptional individual. As our General Counsel, you will be the primary legal leader for the business, acting as a key strategic partner to the Board and Executive Committee. Your focus will be on managing all legal and regulatory risks across our global operations while enabling the company to scale. You will personally drive our most complex and high-stakes activities, from fundraising and M&A to managing crisis response and litigation. A core part of this role will be to provide expert, product-focused legal advice on our expansion, including supporting lead counsels with operationalisation activities for new licenses, launching new products like cards and rewards, and negotiating strategic partnerships. We are looking for a proven FinTech GC with deep crypto experience who can build a world-class legal function and translate complex regulatory concepts into actionable, commercial advice. Line Manager: US CEO Location: New York Key Areas of Responsibilities: Regulatory & Licensing: • License Management & Operationalization: Manage and support senior product and regulatory counsels with existing licensing applications and key deliverables in operationalising such licenses, including our US MTLs, EU MiCA applications and Singapore MPI application., • Product Compliance: Partner with Product and Engineering teams to ensure new global products, including stablecoin-native infrastructure, hosted wallets, cards, and rewards programs are designed and launched in a compliant manner., • Fundraising & M&A: Lead all legal aspects of corporate finance activities, including future fundraising rounds and M&A activity., • Strategic Deals: Draft, review, and negotiate complex customer and strategic partnership arrangements and vendor contracts.Litigation & Crisis Management, • Dispute & Litigation Oversight: Manage high-value, complex litigation, developing the strategy to protect the company's interests and managing all external counsel., • PR & Communications: Act as the primary legal partner to our Communications team and external PR advisors, reviewing press releases and public statements to manage legal and reputational risk., • Risk Mitigation: Identify, assess, and develop strategies to mitigate legal and regulatory risks across all business functions., • Legal Education: Deliver legal education and training to internal stakeholders, ensuring complex legal concepts are translated into actionable, business-oriented guidance.In addition to the above, you will work closely with the the Head of Legal to oversee:, • Corporate Governance: Corporate governance matters., • Data Protection & IP: Data protection matters and compliance, and the maintenance and protection of the company's intellectual property., • Legal Operations: Legal processes, templates, contract management systems and the adoption of AI., • Qualification: Qualified lawyer in the UK or US with a current practising certificate., • Experience: Proven experience as a General Counsel within a regulated FinTech, Payments, E-Money, or Cryptocurrency institution., • Regulatory Expertise: Deep, demonstrable knowledge of financial services regulation, particularly in the context of stablecoins & payments (MiCA, NY Bit licence, MTL's etc.)., • Commercial Acumen: Strong commercial and financial awareness with the ability to balance legal precision with commercial objectives and provide pragmatic, solutions-focused advice to senior stakeholders., • Leadership: Experience advising executive leadership and/or the Board on corporate governance and strategic risk., • Fair and competitive salary at every stage of your growth, • Meaningful ownership in the business through our employee option scheme, • Flexible working hours, with hybrid working at its heart, • A culture built on passionate, growth-minded people, • A flexible approach to holiday, • Opportunities to travel to our offices around the world

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Commercial Strategy Associate will play a critical role in streamlining the operational functions of the team's go-to-market strategy. This person will not only be responsible for identifying improvements but will also refine our processes for tracking end-to-end contracting and partnership management. The responsibilities of this role will impact broader payor strategy and help drive our Commercial KPIs, many of which are top organizational priorities for leadership. This position will necessitate profound attention to detail and proactive cross-functional collaboration to deliver valuable insights to the organization. This person will be intellectually curious and eager to develop a deep understanding of payor workflows and stakeholder relationships at a fast-paced, mission-driven organization. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to increase access to mental healthcare and profoundly impact millions of lives. Responsibilities • Partner with health plan stakeholders to build and develop end-to-end payor relationships, • Build and leverage in-depth knowledge of nuances in insurance market contracting, • Conduct and consolidate research related to payor workstreams and novel markets, • Collaborate closely with cross-functional teams (Finance, GTM, Legal, Compliance, RCM, etc.) to maintain health plan contracts, • Streamline development of go-to-market team processes, workflows, and tools, • Assist with scaling Commercial team initiatives over time to meet the needs of Charlie Health, • Analyze complex healthcare claims data to support competitive analysis and go-to-market strategy, • Support payor remediation efforts to streamline billing practices and improve revenue collectionsRequirements, • At least 2-4+ years of relevant professional experience, including 1–2 years in investment banking, consulting, or at a high-growth start-up, • Bachelor's degree in Business, Finance, Economics, or a related field, • Strong organizational skills with demonstrated ability to manage multiple projects and workstreams concurrently, • Proficiency in Microsoft Office Suite, including Word, PowerPoint, and advanced Excel; proficiency in SQL and Python is a plus, • Exceptional written and verbal communication skills, • Proactive self-starter with a strong sense of ownership and the ability to operate independently in fast-paced environments, • Resourceful problem solver with the ability to adapt quickly to changing priorities, • Meticulous attention to detail and a commitment to delivering high-quality work, • Strong analytical mindset with the ability to synthesize data into actionable insights; experience with healthcare analytics is a plus The total target base compensation for this role will be between $106,000 and $135,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $117,000 and $148,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionDescription: The position requires a student, pursuing Master’s degree within the health services field from an accredited college/university. Must have knowledge of local and county social service agencies. Must have good to excellent written and oral communications skills. Other: Must be able to deal with clients in a caring and compassionate manner. Student is expected to follow all clinical experience and seek guidance as needed. The student counselor intern reports directly to the Program Administrator, with guidance from the Director of Substance Abuse and Counseling Services. **MSW students must be supervised by LCSW. LPC students must be supervised by an LPC. Requirements: Major Responsibilities: • Daily case conferences with Program Administrator and or Director of Substance Abuse and Counseling Services., • Provides Crisis Intervention by de-escalation techniques., • Provides and schedules recreational activities, community integration and specified courses within the context of each participants goals and behavioral objectives., • Provide monthly statistical reports., • Attend ongoing training and inservices to promote education within the mental health field., • Promotes and teaches personal development courses and links participants with area resources., • Complete knowledge of written assignments and proper presentation to participants., • Assists with developing community linkages such as:, • Neighborhood health centers, • Planned parenthood, • Adult education courses, • Voter information 9. Assists with setting up life skills sessions for the counseling staff to conduct education session such as: Simulated settings for: • Library, • Banking, • Interview techniques, • First aide, • Physical fitness, • Senior group events, • Housekeeping, • Job application process 10. Will run education-based group session., 11. Students will not facilitate a process group or other forms of unsupervised psychotherapy sessions., 12. Restraints, isolation, exclusion is prohibited in the mental health program., 13. Will assist with showing and demonstrating evacuation routes and safety features., 14. Will undergo a background check to include the state’s criminal database, fingerprint clearance, Central Registry of offenders against individuals with developmental disabilities as well as provide a clearance for children abuse registry and sex offender database., 15. Will assist the program with the collection of materials needed to better serve the individuals such as documents for advocacy, personal self-care, community integration and self-help groups within the surrounding counties., 16. Will provide monthly statistical reports to assist the Licensed Counselors with quantitative analysis of program outcomes to include volunteer assignments., 17. Is a mandated reporter. Should the Counselor Intern witness or participate in an event, such as an incident of crime against a program participant, the Counselor Intern is required by law to report it to the State and program the Program Administrator. Will participate in onboarding training of the UIR (Unusual Incident Report) process, that lists all categories of reportable incident., 18. Counselor Interns will not receive gifts or gratuities from participants., 19. Will adhere to all client confidentiality in accordance with N.J.A.C. 10:37 in regards clinical records, medical records or other identifying information and all applicable laws.

Job Description BGB Group VP, Group Copy Supervisor Our Agency BGB Group is a healthcare communications agency that offers a wide range of services, including traditional pharmaceutical advertising, promotional medical education, payer marketing, and consulting services. Known for excellence and professionalism, we're hired as strategic and creative partners by our biopharmaceutical clients to drive category/brand awareness and growth. Position Overview The VP, Group Copy Supervisor is a senior-level creative department position responsible for providing direct support to the Creative Director, particularly in the areas of creative presentation, client relations, cross-department idea generation, and team creative oversight. The group copy supervisor must possess superior conceptual skills, knowledge of pharmaceutical requirements/terminology, and great copywriting and conceptual skills. This position reports to the Creative Director. Specific Responsibilities: • Writes copy, concepts, and campaigns, • Supervises all promotional copy, concepts, and campaigns across all brands, • Work extremely closely with the Medical Department to maintain the highest level of scientific accuracy in development of promotional work, • Raise creative consciousness of agency through internal presentations and leadership, • Keep all work consistent and on brand guidelines and strategy, • Contribute to strategic and tactical planning, • Key client contact for applicable brands, • Establish credibility with clients at all levels through advanced thinking and clear communication, • Helps establish and maintain the highest possible standards of reproduction for all digital, print, audio/visual and collateral materials produced by the agency, • Provides direction and guidance to department subordinates, • Informs and advises the Creative Director on the status of departmental affairs, • Encourages the professional development of department staff, • Consults with the Creative Director, as well as account service, traffic and other agency team members as necessary to achieve agency objectives, • Help to identify and eliminate factors creating a crisis, and minimize recurrence, • Meets established deadlines or provides reasonable notice to the Creative Director of special circumstances requiring deadline extension, • Maintains a current list of available freelance writers, • Consults with Creative Director and agency services manager regarding staffing needs, • Engage in personal development necessary to stay current in advertising, • Researches to become more familiar with clients' businesses Preferred Qualifications: • A bachelor's degree in a relevant area preferred, • 6-8 years of experience in a fast-paced, high-volume environment in pharma advertising, • Presents a strong portfolio demonstrating superior conceptual and copywriting ability, • Fantastic presentation and communication skills, • Excellent supervisory, management, judgment, and decision-making skills, • Excellent copywriting and conceptual skills, • Demonstrated organizational and analytical skills, • Proven ability to multitask, handle stressful situations, and deadline pressures, • Understanding of Adobe Creative Suite. Proficient in Microsoft Office., • Ability to prioritize workflow and redirect agency projects to meet competing and changing deadlines Salary Range: $150,000-$180,000 The salary range provided is for the NYC-hybrid position, which requires occasional in-office presence, and represents what a potential hire may expect to earn in this role at BGB. For candidates in other locations, salary will be adjusted to reflect local market rates. Actual salary decisions will be influenced by several factors that we use to determine overall fit, including experience (both direct and indirect), education, training, demonstrated qualifications, and organizational need. Salary is only one component of the total rewards package offered at BGB Group. BGB Group is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.

Job DescriptionAbout NYLAG: Founded in 1990, NYLAG is a leading civil legal services organization combating economic, racial, and social injustice by advocating for people experiencing poverty or in crisis. Our services include comprehensive, free civil legal services, financial empowerment, impact litigation, policy advocacy, and community partnerships. NYLAG exists because wealth should not determine who has access to justice. We aim to disrupt systemic racism by serving individuals and families whose legal and financial crises are often rooted in racial inequality. NYLAG goes to where the need is, providing services in more than 150 community sites (e.g. courts, hospitals, libraries) and on our Mobile Legal Help Center. NYLAG’s staff of 410 impacted the lives of nearly 129,000 people last year. Job description NYLAG’s Pro Bono and Volunteer Unit and Community Access Programs Unit have an immediate opening for a Coordinating Attorney to join our team! The Coordinating Attorney will bolster NYLAG’s pro bono program by bridging the gap between immigration matters referred through community partnerships and NYLAG’s pro bono attorney network. The Coordinating Attorney will serve as the subject matter expert and point of contact for all immigration cases that come to NYLAG through the Community Access Programs Unit (CAPU), specifically the Mobile Legal Help Center, LegalHand and UJA Safety and Stability Project. The Coordinating Attorney will conduct intake, provide advice and counsel, and other brief services, coordinate clinics and mentor volunteers and attorneys in limited and full scope clinics, as well as refer pro bono matters to placement where appropriate. The Coordinating Attorney will assess cases intaked through our community partnerships, build Know Your Rights presentations and other information resources, plan and supervise screening and intake clinics, plan and supervise single day application assistance clinics staffed by volunteers, refer full scope eligible cases to placement through NYLAG’s pro bono unit, supervise immigration cases that come through CAPU and are placed with CAPU attorneys, and manage a limited case load of their own as needed. This is an exciting opportunity for an experienced immigration attorney to increase our capacity to meet the vast informational and legal needs of New York’s immigrant community. The Coordinating Attorney will be supervised by the Director of the Pro Bono and Volunteer Unit and also report to the Director of the Community Access Programs Unit. Duties and Responsibilities • Serve as an immigration subject matter expert for CAPU on immigration matters, working collaboratively with CAPU to plan events and meet the needs of immigration clients, and coordinate legal support for these matters with PBVU resources., • Provide mentorship for CAPU attorneys representing clients on cases that come through NYLAG’s Mobile Legal Help Center, LegalHand, and UJA Safety and Stability Project, • Review and assess cases referred through NYLAG’s Mobile Legal Help Center, LegalHand, the UJA Safety and Stability Project, and CAPU screening and intake events. Provide legal consultations, offer brief services, and facilitate pro bono referrals when appropriate., • Provide expert substantive training, supervision, and mentorship to pro bono attorneys and non-attorney volunteers at screenings and legal clinics., • Plan, train, and supervise volunteers at single day legal clinics to serve clients., • Develop and deliver know your rights trainings, guides, toolkits and other materials for Know Your Rights presentations, community education, and legal clinics, • Draft case descriptions for pro bono monthly circular., • Assist with relationship building with pro bono partners, community-based organizations, and the pro bono community., • Participate in and assist with pro bono events., • Provide legal guidance and respond to inquiries from partner organizations, clients, volunteers, and other stakeholders., • Other related tasks that support the growth of our pro bono practice.Qualifications, • JD from an accredited law school and admission to the New York State Bar, • Spanish language fluency., • A minimum of 6 years' experience as an immigration attorney, at least 2 of which includes removal defense work., • A minimum of 2 years’ experience providing mentorship or support to pro bono attorneys, interns or volunteers., • Ability to screen, identify eligibility for relief, train and mentor on these substantive areas., • Experience conducting community outreach, including but not limited to Know Your Rights events, in-community screenings and clinics, and working in partnership with CBO’s., • Experience advocating for clients who have interacted with the criminal legal system preferred., • Demonstrated ability to manage a high volume of cases., • Demonstrated strong oral and written communication skills., • Demonstrated strong analytical and organization skills with keen attention to detail, • Demonstrated ability to respond promptly to high volume communications., • Demonstrated ability to provide mentorship and supervision, including developing toolkits, practice guides, and creating and leading substantive CLE trainings., • Demonstrated ability to work both collaboratively with a team and completely independently., • Ability to track data fully and accurately with an eye toward analytics. Employment type: ☒ Full-time Professional Level: ☒ Professional Salary Range: NYLAG is a unionized workplace, and salaries are set pursuant to a collective bargaining agreement. The current salary range for this position is between $101,009-$111,561. Benefits: Medical, dental, vision, 401k, life insurance, long term disability, commuter benefits, flexible spending accounts (FSA) for Medical and Dependent care. Application Instructions: Please save resume and cover letter on one pdf. Covid Vaccination Policy: Please note, to safeguard the health and well-being of our employees and clients, NYLAG requires all employees to be fully vaccinated for COVID-19, unless a medical or religious exemption is approved. NYLAG is committed to a hybrid work policy for staff whose work does not require their full-time presence in the office. NYLAG’s current policy is that most staff are required to work in NYLAG’s offices or do other in-person work at least two days each week. This policy is subject to change. Powered by JazzHR 2C8cnfydy6

Job DescriptionAbout NYLAG: Founded in 1990, NYLAG is a leading civil legal services organization combating economic, racial, and social injustice by advocating for people experiencing poverty or in crisis. Our services include comprehensive, free civil legal services, financial empowerment, impact litigation, policy advocacy, and community partnerships. NYLAG exists because wealth should not determine who has access to justice. We aim to disrupt systemic racism by serving individuals and families whose legal and financial crises are often rooted in racial inequality. NYLAG goes to where the need is, providing services in more than 150 community sites (e.g. courts, hospitals, libraries) and on our Mobile Legal Help Center. NYLAG’s staff of 410 impacted the lives of nearly 129,000 people last year. Job description NYLAG’s Community Access Programs Unit and Consumer Protection Unit have an immediate opening for a Staff Attorney to join our team and work on increasing access to justice in Brooklyn. The Staff Attorney will focus on combatting deed theft, and other scams, aimed at robbing New Yorkers of their ability to maintain generational wealth. The Staff Attorney will staff CAPU’s Mobile Legal Help Center and partner with elected officials and community-based organizations to bring legal services directly into the communities NYLAG serves. The Staff Attorney will conduct intake, provide advice and counsel, and assist clients with other brief legal services. The Staff Attorney will also create and give, Know Your Rights presentations. This is an exciting opportunity for someone looking to work directly within the communities NYLAG serves. The Staff Attorney will be supervised by the Director of the Community Access Programs Unit and also report to the Associate Director of the Consumer Protection Unit. Duties and Responsibilities • Provide direct legal services, including executing basic wills, Transfer on Death Deeds, property transfers and Powers of Attorney as well as assisting with pro se probate and administration petitions, Heir at Law Deeds, analyzing homeowners’ circumstances in order to advise on courses of action and other legal matters that arise., • Conduct intakes on NYLAG’s Mobile Legal Help Center and at community-based sites., • Assist with building relationships with community-based organizations and elected officials., • Provide legal guidance and respond to inquiries from partner organizations, clients, volunteers, and other stakeholders., • Develop and deliver Know Your Rights presentations., • Serve as a liaison between the various NYLAG units doing trusts and estates and advance planning work., • Complete administrative duties including updating NYLAG case management records, maintaining and updating files and case notes, and assisting in grant reporting as needed., • JD from an accredited law school., • Demonstrated commitment to public interest law and social justice is preferred., • Experience in trust and estates law is preferred., • Experience conducting community outreach, including but not limited to Know Your Rights events, is preferred., • Demonstrated strong oral and written communication skills., • Demonstrated strong analytical and organizational skills with keen attention to detail, • Demonstrated ability to respond promptly to high volume communications., • Demonstrated ability to work both collaboratively with a team as well as independently. Employment type: ☒ Full-time Professional Level: ☒ Professional Salary Range: NYLAG is a unionized workplace, and salaries are set pursuant to a collective bargaining agreement. The current salary range for this position is between $87,210 - $93,175. Benefits: Medical, dental, vision, 401k, life insurance, long term disability, commuter benefits, flexible spending accounts (FSA) for Medical and Dependent care. Application Instructions: Please save resume and cover letter on one pdf. Covid Vaccination Policy: Please note, to safeguard the health and well-being of our employees and clients, NYLAG requires all employees to be fully vaccinated for COVID-19, unless a medical or religious exemption is approved. NYLAG is committed to a hybrid work policy for staff whose work does not require their full-time presence in the office. NYLAG’s current policy is that most staff are required to work in NYLAG’s offices or do other in-person work at least two days each week. This policy is subject to change. Powered by JazzHR XiWAwYrHqy

Job Description Mission Statement Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. Position Overview The Certified Recovery Peer Advocate requires someone who is culturally aware and sensitive to the needs of the targeted population, possess excellent computer skills, be able to function as a part of an inter-disciplinary team and have understanding of therapy and group work rooted in evidenced based approaches for intervention and management strategies. Certified Recovery Peer Advocate services are peer-delivered services with a rehabilitation and recovery focus. They are designed to promote skills for coping with and managing behavioral health symptoms while facilitating the utilization of natural resources and the enhancement of recovery-oriented principles (e.g. hope and self-efficacy, and community living skills). The Certified Recovery Peer Advocate uses trauma-informed, non-clinical assistance to achieve long-term recovery from a behavioral health disorder. Under supervision of the Program Director, the requirements listed below represent the knowledge, skill, and/or ability required. The provider ensures strengths based, person centered quality of care provided in a culturally and linguistically meaningful therapeutic environment. Reasonable accommodations may be made to enable individuals with disabilities as defined by the ADA to perform the essential functions of the job. The functions below outline the general responsibilities associated with this position. Each of these functions is considered critical to effective department operations and our Mission. It is expected that all staff in this position will have satisfactory attendance and will perform these functions as assigned in a competent, cooperative, and timely manner. The Job Description will be reviewed periodically for accuracy and/or adjusted according to business necessity. Key Essential Functions • Provide rehabilitative and recovery-oriented interventions for clients diagnosed with substance disorders., • Help promote skills for coping and managing behavioral health symptoms., • Provide relapse prevention planning., • Conduct assessment and groups specific to substance abuse and dependency., • Utilize motivational interviewing and other evidence-based practices (EBP) while working with individuals at different stages of change to help individuals reduce use/abstain from substance use., • Work as a member of multidisciplinary treatment team that practices client centered and holistic care; accompany clients to appointments and complete warm handoff referrals, including health homes services., • Communicate effectively with clients and collateral contacts and conduct outreach for care coordination., • Provide advocacy services for clients, including assisting individuals obtain benefits and entitlements, food, housing, and access appropriate care in the community., • Conduct interim visits with individuals after a discharge from a hospital, rehab, or inpatient stay to facilitate community tenure and increased readiness while waiting for the first post-discharge visit with a community-based mental health provider., • Assist in the selection and utilization of self-directed recovery tools such as relapse prevention planning., • Connect individuals to self-help groups in the community., • Provide recovery education and counseling to individuals and their family members., • Provide transitional support bridging from an institution (jail, hospital, rehab) to an individual’s home., • Provide preventative and crisis support services., • Provide parent skills development and training., • Conduct groups with families to strengthen social skills, decrease isolation, provide emotional support and create opportunities for ongoing natural support., • Participate in staff and organizational meetings as requested for care coordination and development of policies and procedures., • Maintain compliance with all organizational policies and procedures., • Facilitate and co-facilitate EBP groups., • Participate as member of the EBP groups’ curriculum development process., • Complete office duties as needed/required., • Complete wellness, health promotions activities., • Follow-up with the individual and the individual’s family/support network to confirm linkage to Care Coordination, outpatient treatment or other community services., • Perform additional relevant duties as requested by supervisor/management., • High school diploma or GED, • Must possess current Certified Recovery Peer Advocate certification., • Provisional certification will be accepted and must obtain full certification within six (6) months from the date of hire., • Must obtain Mandated reporter (2 hours) training/certificate within thirty (30) days., • Must obtain training/certification within thirty (30) days of hire., • Domestic Violence, • Infection Control BASIC (non-medical/nursing staff), • HIV, • Child Abuse, • Tobacco Cessation, • Impaired Driver Screening and Assessment, • Must obtain training/certification during in-house orientation., • Supporting Recovery with Medications Addictions Treatment (MAT), • Must obtain SUD training/certificate within thirty (30) days of hire (if applicable), • Screening, Brief Intervention and Referral to Treatment, • CASAC Canon of Ethics (6 hours), • Confidentiality related to 42CFR (3 Hours), • Must be trained in Trauma Informed Care and in Military and Veteran’s culture, or complete training within 1 month of employment., • Experience or desire to work with people who have a mental illness or substance use disorder., • Positive attitude and professional demeanor., • Ability to complete work independently as well as in collaboration with team members., • Must be team oriented with a willingness to be flexible and helpful., • Excellent computer skills including Microsoft, Excel, Word, PowerPoint, and electronic communications tools: internet and email., • Ability to communicate effectively orally and in writing., • Highly organized, motivated self-starter., • Excellent time management skills. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job DescriptionABOUT PROJECT HEALTHY MINDS Project Healthy Minds is a mental health tech non-profit startup. We are pioneering a first-of-its-kind model: applying technology to address one of the biggest social issues of our time: the growing mental health crisis. We believe in a simple but profound idea: that it should be as easy to find mental health services as it is to book a flight or a restaurant reservation. That's why we're building the world’s first digital marketplace for finding mental health services that are right for you. To do that, we work with some of the most inspiring and influential leaders in America - business titans, tech entrepreneurs, clinicians and scientists, musicians, artists, athletes, media stars, policymakers, and more - because we believe that the world's most complex challenges require interdisciplinary teams and solutions. We are backed by a powerhouse of industry-leading Board of Directors and Advisory Council Members who are passionate, hands-on, and dive into the important work with us. Learn more at projecthealthyminds.com and @projecthealthyminds on social. ABOUT THE ROLE WHAT WE’RE LOOKING FOR: Creating best-in-class donor data systems is integral to supporting Project Healthy Minds’ mission. The Development Operations Associate will be a key contributor responsible for developing and continuously improving all fundraising operations. This candidate will provide ongoing administrative support and Salesforce expertise that lead to analytically-driven and strategic operational outcomes. Additionally, they will manage all individual funders who give less than $5K, gaining front-end development experience through donor stewardship and cultivation efforts. We’re looking for a self-starter who is eager to focus on setting a high standard for gift administration, information management, data automation, and reporting throughout the development process. HOW YOU’LL CONTRIBUTE:• As the lead creator and driver for all gift processing systems, execute daily gift entry and acknowledgement letters.• Update and manage gift acknowledgement letters and recognition plans with the Development team.• Manage relationships with funders giving less than $5K, including donor stewardship, cultivation, and communications. • Lead large fundraising campaigns such as the spring appeal, fall appeal, and Giving Tuesday to creatively engage small funders and nurture them into long-term champions.• Research donor biographical information, keeping all donor records up-to-date.• Advise on tech stack and integrate data from third-party platforms into Salesforce.• Develop and maintain a dynamic donor segmentation system within Salesforce, tailored to identify and categorize major gift prospects based on giving history, engagement levels, and potential capacity to streamline targeted fundraising initiatives and personalized donor strategies.• Initiate and manage a continuous improvement program for fundraising technologies and platforms, ensuring they remain cutting-edge and effectively meet the organization's and its donors' evolving needs.• Provide regular donor reports to the team, from at-a-glance summaries to robust analyses, converting data into key decisions. • Create dashboards to capture and maintain all events and communications in Salesforce.• Partner with the Development & Events teams to create event registration, check-in, and gratitude procedures. • Create and maintain documentation for all Development Operations processes and protocols.• Act as a liaison with the CFO to complete revenue reconciliation as needed and assist with annual external audits.• Provide excellent customer service to supporters via phone and email inquiries. • Collaborate on the coordination of new supporter cultivation and existing supporter stewardship.• Work closely with the CEO to capture donor meeting notes and action items.• Train all team members on application use. • Play a key role in the donor stewardship plan, ensuring donors and prospects are communicated with regularly. • Support all other day-to-day operations that enable a successful fundraising strategy. ABOUT YOU OUR IDEAL CANDIDATE IS:• Mission-driven – You are passionate about our work and eager to build something brand new in the mental health non-profit space.• Data-driven – You are analytical and metrics-driven. You might even say you’re obsessed with analyzing, interpreting, and leveraging complex data sets to scale impactful solutions. • Detail-oriented – When it comes to your work, you are hyper-organized with a keen attention to detail. • Proficient in Salesforce and Excel – Your past work experience has included building cross-functional donor data processes. • Collaborative – No task is too big or too small. You thrive in an entrepreneurial, fast-paced environment and know when to take ownership and when to ask for help.• A lifetime learner – You identify as a critical thinker and deep listener. You’re eager to ask questions and apply learnings skillfully.• Adaptable – You are highly comfortable in a changing environment.• A strong communicator – Building relationships is one of your core competencies. You care about delivering top-notch customer service, demonstrating that you care about resolving all stakeholder’s data needs. • Experienced – Bachelor’s degree and at least 2-4 years of experience preferred. WHAT WE OFFER

Job Description Empowerment Academy is hiring an Instructional Support Counselor (ISC) for Middle School Students. This is for an immediate vacancy for the current school year and beyond. The “ISC” supports the Dean of Students, Leadership, Teachers, and most importantly Students with their social emotional and academic learning. This is different than a traditional School Counselor role. Please note the salary below. Salary: $41,500-$61,500 OUR SCHOOL Empowerment Academy is a dynamic and successful charter school that truly supports its teachers and staff. Empowerment has 3 of its own campuses, and BelovED is our “sister school.” We serve a student mix of students that are among the most diverse in America while enjoying the cultural vibrance of Jersey City, Hoboken and New York City. Our staff is a dedicated group of individuals passionate about closing the achievement gap and providing a quality educational program. WE VALUE OUR FACULTY At Empowerment Academy, we emphasize teamwork and community and truly value our faculty: • Evidencing this, compared to those with similar experience, OUR FACULTY MEMBERS ARE AMONG THE HIGHEST PAID IN NEW JERSEY;, • Bachelor’s Degree (or higher) in Relevant Field, • New Jersey DOE Issued School Counselor Certification or School Social Worker Certification is a BONUS (but not a requirement), • Experience working with children, • Excellence in communication and counseling skills, • Demonstrated ability to work effectively with students, families, staff and community with diverse backgrounds, • Demonstrated aptitude, professionalism, and competence for assigned responsibilities, • Self-Starter and someone who takes initiative Counselor Responsibilities • Scholar/Parent Relations - Encourages positive student behavior and establishes a positive rapport with students and their parents/guardians., • Attendance Counseling/Truancy Prevention – Tracks student attendance/truancy and leads the school’s parent outreach efforts to counsel parents about the critical importance of their young scholars being in school each day., • Crisis Intervention – Responds to situations where young scholars, whether due to misbehavior, stress or other factors, need to be temporarily removed from the classroom. Walks or sits with scholars to de-escalate stress and help scholars return to their classroom as quickly as possible., • Counseling/Life Skills/Social Skills/Coping Skills Training – Provides counseling, life skills, social skills and/or coping skills training to young scholars, as needed., • Tutoring – During classroom removals, supervises/tutors young scholars while they are doing school work., • Parent Communications and Training – Communicates with parents and provides training, as needed, to help them foster the emotional, social, physical and educational well-being of their children., • Internal Relationships – Works closely with the Director of Education, Dean of Students, Social Worker, Special Education Coordinator and Teachers. Serves on the school’s RTI team., • Internal Reporting and Compliance - Completes periodic reports for the Director of Education, Board of Trustees and state-regulatory authorities, as well as for communications to parents and the community, in a timely and accurate manner., • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development As an equal opportunity employer, Empowerment Academy hires without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, or disability. INDSUPPORT

Job Description Job Specific Competencies: Provides for the discharge planning of patients to ensure continuity of care and discharge to the least restrictive setting. Identifies "high risk" patients in order to provide social work services and complex discharge planning needs. Interviews patients, families and/or community support services to assess patients' psychological, social, environmental and financial status and meet identified needs. Participates in Interdisciplinary Discharge Planning Rounds to assess discharge planning needs, identify problems and communicate on-going interventions. Engages patients and families in decision making necessary during hospitalization treatment, including but not limited to discharge planning treatment decisions. Provides crisis intervention services to patients and families to enable them to cope with the end of life issues, adjust to new and/or chronic illness, as well as, catastrophic events, which impact their lives. Educates patients and/or families about discharge planning, patient needs, as well as availability and eligibility criteria for programs/services benefits to meet those needs. Creatively negotiates, coordinates, and advocates community based services (DYFS, APS, Office of Public Guardian, DDD, etc.) to assure continuation of care and special services appropriate to the age of patients and needs identified. Helps people anticipate delays or changes by keeping them informed of progress. Documents in the Medical Record all assessments, reassessments and interventions to enhance multidisciplinary communications, as well as, to meet all regulatory and reimbursement standards. Maintains appropriate case folders, resource files and statistical reports to facilitate monitoring and evaluations. When deficiencies are identified assists in initiating corrective actions. Monitors discharge planning delays to identify and report trends for performance improvement. Attends appropriate Social Work conferences/workshops to maintain CEUs and license specific requirements. EDUCATION + EXPERIENCE REQUIREMENTS: Master's Degree in Social Work from a professional school accredited by the Council on Social Work. Minimum 3 years current relevant social work experience preferred. Excellent verbal and written communication skills. Capable of working with multiple tasks simultaneously Expert critical thinking and problem solving skills. Self motivation, assertiveness and negotiating skills. Can break down barriers, organization and time management skills. CREDENTIALS + QUALIFICATIONS: Current NJ Social Worker license: LSW (Licensed Social Worker) or LCSW (Licensed Clinical Social Worker).

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Summary Reporting to the Program Director/Director of Social Services/Social Services Supervisor, the Licensed Practical Nurse (LPN) provides professional and clinical nursing care to clients in their residences/programs. The LPN assesses, develops and implements nursing care needs and case management services to clients. Responsibilities Program/Facilities • Advocates for clients regarding plans for medical and psychiatric care., • Assists with intake, medical update and documents medical data in client database system(s)., • Documents client progress and reports significant changes in an accurate and timely manner in client database system(s)., • Monitors client behavior, medical and mental health well-being, and medication intake., • Coordinates patient care with program staff, care coordinators and external providers including medical, mental health, and community resources., • Assesses, collaborates and coordinates discharge planning needs and readiness for discharge with other members of the health care team as required by Urban Pathways and funding and regulatory agency policies and procedures., • Monitors client self-administration of medication in accordance with Urban Pathways policies and procedures., • Works closely with program management to manage crisis situations. Reports incidents within 24 hours., • Communicates with medical/mental health providers and program management regarding changes in client condition and/or significant health related events such as post-operative complications and medication errors., • Assesses and communicates suicidal/homicidal risk factors and ideations., • Ensures that client care is compliant with Urban Pathways, funding and regulatory agency policies and procedures., • Maintains and submits all necessary documentation and reports accurately, in a timely manner and as required by Urban Pathways, regulatory and funding agency policies, and procedures., • Enters progress notes after each client meeting within 48 hours and/or as mandated by Program., • Completes Intake/Admission documentation within 24 hours of client admission, as mandated by Program., • Documents assessments in client records within required timeframe (not applicable for Outreach Program)., • Communicates verbally and in writing in a professional manner at all times., • Facilitates and participates in meetings to report on clients’ progress, share educational resources and discuss clients’ care and goals., • Attends staff meetings, trainings, and supervisory sessions, as required. Qualifications Education and Experience • Graduate of an accredited school of Practical Nursing required., • Minimum of one year of medical/ nursing experience in an acute care hospital a plus., • Strong written and verbal communication skills., • Strong computer skills and advanced knowledge of Microsoft Office (e.g. Outlook, Word, Excel, etc.)., • Knowledge of client database system(s)., • Excellent organizational skills and ability to manage multiple priorities., • Strong assessment skills., • Strong problem-solving skills and resourcefulness., • Valid NYS Licensed Practical Nurse required., • All programs require field work, client escorts and use of public transportation., • Ability to sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.), type, write, read, speak, see, and hear.

Job DescriptionSalary: 80,000-90,000 STOCK SURVEILLANCE ANALYTICAL RESEARCHER This position is based in New York, NY About Us Innisfree M&A Incorporated is the premier high-stakes shareholder engagement firm. We deliver shareholder intelligence, strategic advice and proxy solicitation services to the worlds leading corporations and investors when it matters most. Our proprietary ActiveIQ methodology sets us apart from traditional proxy solicitation and stockwatch firms, going far beyond simply tracking activity in a companys stock to providing critical information, best-in-class analytics and actionable recommendations to our clients.We provide expert advice on a wide range of matters, including investor relations, shareholder activism, executive compensation proposals, and corporate governance issues. Our track record in major corporate campaigns is unrivaled: we are the crisis-proven experts. Rankings • Bloomberg Activism Scorecard: Top Global Proxy Solicitation Firm by Company Representations 2024, for seventh consecutive year, • Corporate Control Alert: #1 Proxy Solicitor in M&A deals with a value of $100 million or more 2024, • 13D Monitor Qualitative League Table: Most Respected Proxy Solicitor 2024, • LSEG Activism League Global Rankings: #1 Proxy Solicitor 2023 for third consecutive year, • Diligent Market Intelligence Shareholder Activism Annual Review: Top Proxy Solicitation Firm by Total Company Representations 2017-2023 Why Join Us If youre insightful, savvy, creative, dedicated, skillful and frank, youll thrive on our team of dedicated and collegial professionals. Youll play a critical role in prominent corporate and financial events, from complex mergers to ESG-fueled activist campaigns to contested situations. Youll support and guide our clients through all aspects of successful shareholder engagements. Every day, youll master new challenges with diverse opportunities for continuous learning. When you join Innisfree M&A, youll have: * Shared commitment to excellence * Highly competitive compensation * Mentorship and support * Variety in your workday * Chance to make a direct impact * Respectful workplace * A team that cares about your development and well-being * Top-flight benefits, including 100% employer-paid medical/dental/disability/life insurance, generous time off, paid parental leave and 401(k) plan with profit-sharing Analytical Researcher Overview As Analytical Researcher, youll work closely with senior Stock Market Analysts to analyze equity markets and client companies stock market trading /stock ownership data. Youll support the Stock Market Analyst team to provide in-depth reports explaining stock ownership changes, trading volumes and other market activity. Your advanced data analysis and programming skills will enable you to contribute to insights used by C-Suite executives to make actionable decisions. Requirements • Bachelors degree or equivalent in Finance, Economics, Statistics or related field, • A minimum of one year relative work experience, • Understanding of the stock market, financial instruments and the investment process, • Understanding of stock valuation methods, • Ability to analyze large, complex and dynamic data sets, • Strong organizational and time management skills, • Attention to detail, • Self-direction and initiative, • Ability to manage multiple projects and multiple project team requests, • Strong written and oral business communications skills, • Ability to work as a collaborative team member, • Advanced-level MS Office skills, including PowerPoint and Excel, • U.S. employment authorization without current or future need for sponsorship Other helpful background • Experience using platforms/languages such as Tableau, VBA, SQL or Python, • Related internship, industry or academic experience, • Experience working with financial data from sources such as Bloomberg and FactSet, • CFA charter or enrollment in CFA program, • Familiarity with option trading, • Technical analysis Accountabilities • Import client shareholder and settlement data, • Summarize market developments, • Analyze investor buying and selling activity to support client investor relations initiatives, • Analyze settlement activity to derive institutional buyers and sellers of shares, • Generate research updates, analytical reports and client presentations Flexible, safe options for remote and on-site work At Innisfree, we deliver high-quality results for our clients while maintaining staff work/life balance and personal connections with colleagues. While the majority of work is done remotely, this is a hybrid position which will require on-site presence, in-person training, and collaboration with other team members on a regular basis. In addition, employees may be asked to attend client meetings, in-person team building exercises, and firm gatherings. Compensation: A base salary will be offered commensurate with a candidates prior experience. Candidate will be eligible for the firms annual merit-based bonus program and will participate in its (currently) 100% employer-paid medical/dental/disability/life insurance plans and its discretionary profit-sharing 401(k) plan. Base Salary Range: $85,000 - $90,000. Equal Employment Opportunity/Commitment to Diversity Innisfree is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Innisfree values inclusion of individuals of all different races, genders, gender expression, gender identities, sexual orientations, ages, and physical capabilities, in the belief that a culture of diversity will foster innovation, intelligence and imaginationand ultimately excellenceto the benefit of our employees, society and clients.

Job DescriptionMISSION STATEMENT: Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW: The Certified Recovery Peer Advocate provides patients advocacy, outreach, education, support services. Skills and competencies required for the position include communication, cultural competence, training professional experiences, and education. The activities are tailored to meet the unique needs of the communities. This position includes no managerial or supervisory responsibilities. KEY ESSENTIAL FUNCTIONS: • Provide support for adults diagnosed with substance use disorders., • Working as a member of multidisciplinary treatment team that practices client centered and holistic care; accompany clients to appointments and complete warm- hand off referrals, including health homes services., • Communicating effectively with clients and collateral contacts and conduct outreach for care coordination., • Provide direct coaching, education, and advocacy in linking, engaging and retaining clients in services identified in the care of plan., • Escort clients to appointments and provide and gather critical information, both in the field and in the office, with the goal of health and wellness promotion and a reduction in preventable negative health or social events., • Participate in staff and organizational meetings as requested for care coordination and development of policies and procedures., • Maintain compliance with all organizational policies and procedures., • Participates in integrated meetings and indicators as per grant requirements, • Conduct outreach and engagement such as interim visits with individuals after a discharge from a hospital, rehab, or inpatient stay to facilitate community tenure and increased readiness while waiting for the first post- discharge visit with a community substance use disorder provider., • Assist in the selection and utilization of self-directed recovery tools such as relapse prevention planning as part of assisting clients with self-help tools., • Connect individuals to self-help groups in the community., • Provide recovery education and counseling to individuals and their family members., • Provide transitional supports- bridging from an institution (jail, hospital, and rehab) to an individual’s home., • Provide pre-crisis and crisis support services., • Participate in staff and organizational meetings as requested for care coordination., • Maintain compliance with all organizational policies and procedures., • Participate as member of the EBPs groups’ curriculum development process., • Complete wellness, health promotions activities, • Follow-up with the individual and the individual’s family/support network to confirm linkage to Care Coordination, outpatient treatment or other community services., • Perform additional relevant duties as requested by supervisor/management., • Hold a high school diploma or high school equivalency., • Bi-lingual (Spanish/English); strongly preferred., • NYS OASAS Certified Recovery Peer Advocate certification is required. Provisional certification will be accepted within 12 months to obtain full certification., • Obtain within thirty days of hire, • Screening, Brief Intervention and Referral to Treatment, • Code of Ethical Conduct (6 hours), • Confidentiality related to 42CFR (3 hours), • Medication Supported Recovery (3 hours), • Experience or desire to work with people who have a substance use disorder and mental illness., • Positive attitude and professional demeanor., • Ability to complete work independently as well as in collaboration with team members., • Must be team oriented with a willingness to be flexible and helpful., • Excellent computer skills including Microsoft Windows, Excel, PowerPoint, and electronic communications tools: internet and email., • Ability to communicate effectively orally and in writing., • Highly organized, motivated self-starter. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. The Living Room is the BronxWorks central location for its adult homeless services. BronxWorks operates three 24-hour programs that include a drop-in center, a 50-bed safe haven for chronically street homeless adults, and our borough wide mobile street outreach program. All of the programs provide direct services to street homeless individuals in the Bronx including case management, food, clothing, emergency shelter, referrals to NYC shelters, and permanent housing placement. RESPONSIBILITIES • Ensure that building superintendent and staff maintain all aspects of building’s systems in good condition., • Responsible for ensuring the maintenance staff receives all the appropriate training to maintain the facilities safety standards., • Supervise vendors and ensure expenses are properly documented and payments quickly made., • Maintain the work order management system in place for consistency across all BronxWorks sites., • Operate quickly to cure any violations to keep building up to code., • Ensure all maintenance staff have access to the appropriate personal protective equipment and that staff are using the equipment properly., • Provide crisis intervention 24 hours a day regarding all aspects of building’s systems., • Conduct monthly inspections of entire facility including all major building systems., • Oversee the maintenance of equipment and furnishings, and control supply distribution., • Plan, develop, implement, and assess operations policies and procedures for the facility., • Manage the collection, presentation and reporting of operations data including incident reports, registration information, and school departure reports., • Ensure regulatory compliance and that all required licenses and certificates from the Fire Department, Buildings Department, Department of Health, and all other pertinent city and state agencies are current and valid., • Ensure cross-shift communication., • High School Diploma, five years supervisory experience or Bachelors degree preferred; Experience initiating and developing building cleaning standards to conform with high levels of expectation., • Basic plumbing skills, such as the ability to snake clogged waste pipes and repair faucets., • Ability to understand, operate and oversee the proper maintenance of fire panels in all building facility., • Ability to safely change GFIs and other electrical outlets and switches., • Ability to identify mold conditions and know the steps for proper mediation., • Certification in operation of all fire department standards such as Standpipe with City Mains, Fire Drill Conductor, Maintenance of I side Alarm System and Supervision of Low PSI Oil Burner., • Proficiency in standards applied by the OSHA and Department of Health for kitchen operation, youth programs and congregate social service programs., • Security and fire safety licenses: (Can be obtained while employed), • Security and fire safety licenses:, • F02, • S12 (City-wide Sprinkler System), • P99 (Low PSI Oil Burner), • S13 (Standpipe), • S14 (Standpipe), • F85 (Only at Willow / Fire Safety Director/ Active Shooter and Medical Emergency Prep), • OSHA General Industry Safety & Health, • Strong computer skills including proficiency with MS Excel or other spreadsheet program., • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 20 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact .

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Health insurance, • Paid time off Position Summary: As the Vice President of Fashion, Beauty & Lifestyle Division at BPM-PR Firm, you will occupy a pivotal role within our organization, reporting directly to the CEO. Your mandate will encompass the development and execution of comprehensive public relations strategies tailored to meet our clients' objectives. You will lead a team of seasoned PR professionals, manage multiple team hubs, collaborate closely with our sales team to bolster business development efforts, and liaise directly with Human Resources on strategic staffing initiatives. Additionally, your responsibilities will extend to ensuring monthly adherence to media placement and outreach standards, client reporting, internal staff oversight, and active involvement in crafting press releases, pitch letters, and innovative media strategies. Your expertise will also be pivotal in orchestrating, managing, and attending events, while fostering a culture of collaboration and excellence within our teams. Key Responsibilities: • Strategic Leadership: Develop and execute strategic PR plans aligned with client objectives to elevate brand reputation., • Client Management: Serve as the primary client liaison, offering strategic counsel and fostering robust relationships. Work directly with accounting to ensure that all client accounts stay up to date for renewals, timely billing, additional service additions, and more., • Team Leadership: Inspire and mentor a diverse team of PR professionals across multiple hubs, driving performance excellence., • Hub Management: Oversee and synchronize activities across various team hubs to ensure synergy and optimal resource allocation., • Sales Collaboration: Partner with the sales team, providing PR insights and support to fuel business development endeavors., • Media Relations: Spearhead media relations strategies, cultivating key journalist relationships and orchestrating impactful outreach., • Media Standards: Uphold monthly media placement and outreach standards to ensure quality and impactful coverage for clients., • Crisis Management: Lead crisis communication efforts, safeguarding and managing client reputations during challenging times., • Content Strategy: Drive the creation of compelling content across diverse platforms to engage audiences effectively., • Writing and Pitching: Craft compelling press releases, pitch letters, and innovative media strategies to drive client success., • Event Planning and Management: Strategize, execute, and attend events to maximize PR opportunities and client engagement., • Team Motivation: Cultivate a culture of collaboration, innovation, and excellence, motivating teams to achieve collective goals., • Performance Metrics: Establish and monitor KPIs to gauge PR campaign effectiveness, providing actionable insights to clients and senior management., • Client Reporting: Prepare and deliver comprehensive client reports, offering insights into campaign performance and media placements., • Internal Reporting: Review internal performance reports, ensuring alignment with strategic objectives and driving continuous improvement., • Industry Trends: Stay abreast of industry trends and best practices, positioning BPM-PR Firm as a leader in the PR landscape., • Human Resources Collaboration: Collaborate with HR to prescreen candidates, ensuring new hires uphold our firm's standards and values., • Reporting: Provide regular updates to the CEO on PR activities, campaign performance, and team progress.Qualifications:, • Bachelor's degree in Public Relations, Communications, Marketing, or a related field., • Minimum of 7 years of PR experience, with at least 4 years in a leadership capacity., • Proven track record of developing and executing successful PR strategies and campaigns., • Exceptional communication, presentation, and interpersonal skills., • Strong leadership and team management abilities, with experience in managing dispersed teams., • Proficiency in crisis communication and reputation management., • Robust network of media contacts and industry influencers., • Demonstrated business development acumen and client relationship management skills., • Experience collaborating with sales teams to drive business growth., • Proficiency in writing press releases, pitch letters, and developing innovative media strategies., • Track record of planning, managing, and attending successful events., • Ability to motivate teams effectively and foster a culture of collaboration and excellence.What We Offer:, • Competitive salary and benefits package, including Health, Vision, Dental, and 401K., • Opportunity to work with a prestigious and diverse client base., • Dynamic and collaborative work environment. BPM-PR Firm is an equal opportunity employer and encourages applications from individuals of all backgrounds. We are committed to creating a diverse and inclusive workplace. No calls, please.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. The Jerome Avenue Men’s Shelter (JAMS) provides beds to 200 men with mental illness who are experiencing homelessness. The site offers an array of social services, such as housing case management (including assistance with benefits and gathering vital documents), programming to address mental health and substance abuse issues, meals, and activities. The site has an on-site clinic that can provide primary care and psychiatric services. Residents can remain at the shelter until placed into permanent housing, ideally within nine months of receiving services. RESPONSIBILITIES • Liaise with contracted maintenance to ensure that building is maintained in good condition., • Maintain work order management system and liaise with contracted maintenance staff to ensure timely work order completion., • Oversee the maintenance of equipment and furnishings and control supply distribution., • Operate quickly to cure any violations to keep building up to code., • Supervise operations staff, including Program Assistants., • Oversee and supervise staff responsible for maintaining client property storage in accordance with DHS policies., • Oversee and supervise staff responsible for managing client census., • Oversee and supervise staff responsible for linen and hygiene supply inventory and distribution., • Manage the collection, presentation, and reporting of operations data, including client census and supply inventory., • Ensure operations staff receive all the appropriate training to maintain the safety standards., • Supervise vendors and ensure expenses are properly documented and payments quickly made., • Ensure all operations staff have access to the appropriate personal protective equipment and that staff are using the equipment properly., • Provide crisis intervention 24 hours a day regarding all aspects of building’s systems., • Conduct monthly inspections of entire facility including all major building systems., • Oversee maintenance of vendor and inspection logs., • Assist Program Director in maintenance of Critical File., • Plan, develop, implement, and assess operations policies and procedures for the facility., • Ensure regulatory compliance and that all required licenses and certificates from the Fire Department, Buildings Department, Department of Health, and all other pertinent city and state agencies are current and valid., • Ensure cross-shift communication., • Perform additional duties as assigned by manager., • Position is on-call 24/7 in case of emergency. QUALIFICATIONS • Two years’ experience in a related field required., • Supervisory experience preferred., • Experience liaising with contracted service providers to maintain high level of cleanliness and service., • Familiarity with (or demonstrated ability to develop proficiency in) OSHA, DOHMH, FDNY, DHS, OTDA, and Callahan Consent Decree requirements and procedures., • Certification in operation of all fire department standards such as Standpipe with City Mains, Fire Drill Conductor, Maintenance of I side Alarm System and Supervision of Low PSI Oil Burner., • Proficiency in standards applied by the OSHA and Department of Health for kitchen operation, youth programs and congregate social service programs., • Strong computer skills including proficiency with MS Excel or other spreadsheet program., • Strong writing and communications skills. PHYSICAL REQUIREMENTS • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 20 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact . #INDMID #ZR

Job Description Title of Position: AVP, HRBPs FLSA Status: Exempt Department: People & Culture (PC) Reports to: EVP, Chief People & Culture Officer Positions reporting to this position: Human Resources Business Partners (HRBP) Salary:$145k - $175k Purpose of the Opportunity Win is a leader and the largest provider of shelter, supportive housing, and groundbreaking programs in New York City—and the country—for families with children who are experiencing housing insecurity. Our innovative Way to Win model is a multifaceted approach to addressing the barriers to stable housing by providing essential services such as childcare, employment support, legal aid, high-impact youth programs, and housing assistance. Win seeks committed individuals who are strongly aligned with our mission to end housing instability, providing families with innovative support services to secure permanent housing. Win’s People & Culture team recognizes that investing in our workforce is vital to our mission of ending the homelessness crisis and achieving excellence in our daily impact. We strive to attract and retain exceptional talent through comprehensive pathways to professional growth and career advancement. The AVP of People & Culture is responsible for leading a team of HRBPs in providing advice and expertise to program leadership on performance management, disciplinary matters, investigations, learning and development, compliance, and other PC matters. The AVP will partner with the department’s leadership team to analyze PC challenges and provide solutions that will impact a positive work environment. They will also work to foster an environment of collaboration, direct and open communication and position themselves as a trusted leader and advisor who is committed to supporting the growth and development of the organization and its employees. The AVP will leverage internal and external data, trends, analytics, and insights to assess talent gaps, forecast resource needs, prioritize opportunities for improvement to increase employee retention and positively impact Net Promoter Score. Key Accountabilities: Strategic Planning • Partner with divisional leaders and stakeholders to strategize effective proactive employee solutions., • Help to architect, develop and implement culturally appropriate, fair, and inclusive employee relations policies, procedures and guidelines., • Determine when to escalate cases to the relevant executive team member., • Lead the planning and execution of all performance management, performance improvement plans, corrective actions and terminations., • Manage feedback sessions with staff in the form of stay interviews and program site visits to gain an understanding of the nuances that impact the employee experience and recommend solutions., • Facilitate Listening Tours between Leadership and sites and oversee the tracking and execution of any follow up required., • Assist with ER/LR reporting by analyzing data, identifying trends, working with the Engagement & Retention and Talent Acquisition that lead to positive outcomes., • Ensure organization’s policies are followed in accordance with State & Federal laws., • Liaise with internal stakeholders to ensure that corrective actions take place as necessary, and that all documentation is properly archived., • Partner with Background Investigation to assess staff who have been identified by the Office of Child Protective Services with positive findings and recommend any necessary corrective actions., • Partner with the Director of Talent Acquisition to help inform and ensure that any new compliance requirements are incorporated into the recruitment and new hire process., • Review all positive DCJS findings to ensure appropriate application of the Fair Chance Act., • Partner and coordinate with General Counsel when necessary to manage employment related litigation and preparation of Win’s Employee Handbook., • Respond to inquiries made by general counsel related to requests made by the US Equal Employment Opportunity Commission and other federal and state agencies with respect to employment charges and claims, • Partner with COE heads to gain a thorough knowledge of their functional areas to ensure the HRBPs are providing adequate support and education in the respective accountability areas., • Lead and support departmental projects as needed. Employee & Labor Relations • Partner closely with program leadership on business/functional areas regarding employee matters, including issues such as policy violations, performance issues, accommodations, job eliminations, etc., • Review and approve all suspensions, Last Chance Agreements and termination requests before submitting to CHRO for final approval., • Provide guidance to managers on policies, procedures, and communications., • Facilitate collaborative sessions among HRBPs and Union Representatives leading to positive outcomes., • Support the adherence to Collective Bargaining Agreements. Investigations & Reporting • Conduct, manage and/or direct fact-finding workplace investigations concerning potential violations of law, organizational policy, non-compliance with federal and state law, internal unethical behavior, and misconduct., • Work collaboratively with General Counsel to monitor and investigate reports of employee misconduct, harassment, retaliation and other claims., • Provide advice and counsel to managers as investigations progress, including recommended solutions/outcomes., • Preparation of annual grievance reporting. Essential Functions: • Must be able to ascend/descend stairs in the shelter sites visited., • Must be able to sit for long periods of time at the computer., • Must be able to travel to Win sites within our footprint., • Must be able to attend Win sponsored events as necessary. Qualifications: • Commitment to Win’s vision, mission and values., • Bachelor’s degree required, Master's degree preferred., • SHRM-CP Certification required. SHRM-SCP Certification preferred., • Must have a minimum of 3 years' experience serving as a Human Resources Business Partner., • Must have a minimum of 4 years' experience managing and leading a team of Human Resources Business Partners., • Demonstrated experience leading a wide variety of employee investigations., • Experience interpreting Collective Bargaining Agreements., • Proficiency in understanding of labor and employment and HR related laws and regulations, including Title VII, ADA, FMLA, ADEA, FLSA., • Demonstrated experience leading and influencing at all levels within the organization, keeping leaders informed of any decisions made., • Excel in strategic decision making, problem solving, critical thinking and emotional intelligence., • Ability to handle highly sensitive and confidential matters with compassion while exhibiting exceptional professionalism and tact., • Excellent verbal, written communication and presentation skills., • Demonstrated ability to work efficiently, independently and collaboratively to prioritize work and meet deadlines, • Skilled in balancing organizational needs while serving as an employee advocate., • Must possess credibility and absolute commitment to confidentiality and professional integrity., • Must be familiar with and have appreciation for issues prevalent in underserved communities of color., • Some knowledge of education, social services, and nonprofit sectors is desired. Core Competencies: and outcomes to envision and manage change. • Communicating and Collaborating: Works collaboratively. Relies on and supports the team in achieving results. Uses effective verbal and written communication with appropriate tone. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

Job Description JOB SUMMARY: The Care Coordinator functions as a member of an interdisciplinary team to provide care coordination to a caseload of severely mentally ill adults with multiple medical comorbidities and/or co-occurring substance abuse disorders and/or medically ill individuals. Advocates for and supports the client, engages with community agencies/health care providers and others on his behalf to ensure access to services needed to increase wellness self-management and reduce emergency room visits and/ or hospitalizations. Provides clinical support to the Team by providing consultation, education, information around psychosocial and/or substance abuse conditions, interventions, resources to maintain focus on outcomes and best practices. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Conducts initial and ongoing assessments of assigned clients to document strengths, needs, goals, and resources., • Participates in the development/documentation /review and update of client centered comprehensive integrated, interdisciplinary care plan in consultation with other team members to ensure focus on desired outcomes., • Maintains effective communications with clients, primary care physicians, substance abuse, and mental healthcare providers, family, collateral resources and other Agency staff on behalf of clients., • Maintains documents, records, statistics, and other related reports in an organized, timely, and accurate manner as per policy and procedure., • Coordinates care planning with other providers of services/ resources to ensure goal directed, collaborative care, including care transitions., • Works as part of a Care Coordination team; attends and participates in team meetings to provide input/feedback around psychosocial and medical conditions conditions/comorbidities to review client status, update plans and goals, review outcomes to further program goals., • Acts as a resources/consultant to all team members on psychosocial, medical and/or substance abuse issues and resources., • Provides telephonic as well as face-to-face outreach, engagement, and service planning in the field., • Acts as a linkage to community services including medical, behavioral, residential, entitlement and any other needed services per interdisciplinary care plan., • Monitors overall service delivery to clients to ensure coordination and continuity; advocates with service providers/resources as needed., • Provides crisis intervention and follow-up., • May be assigned other tasks and duties reasonably related to the job responsibilities., • Working knowledge of computer software and electronic health record systems, • Demonstrated competency in written, verbal, and computational skills to present and document records in accordance with program standards., • Experienced in and demonstrated comprehensive understanding and working knowledge of the interdisciplinary planning process and the developmental treatment model., • Knowledge of Medicaid, Social Security and other entitlements preferred., • Excellent interpersonal skills required., • Specific training for the designated assessment tool(s), the array of services and supports available, and the client-centered service planning Training in assessment of individuals whose condition may trigger a need for HCBS and supports, and an ongoing knowledge of current best practices to improve health and quality of life. 1. A bachelor’s degree in one of the fields listed below1; or, 2. A NYS teacher’s certificate for which a bachelor’s degree is required; or, 3. NYS licensure and registration as a Registered Nurse and a bachelor’s degree; or, 4. A Bachelor’s level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; or, 5. A Credentialed Alcoholism and Substance Abuse Counselor (CASAC). 1 Qualifying education includes degrees featuring a major or concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services field AND two years of experience: 1. In providing direct services to people with Serious Mental Illness, developmental disabilities, or substance use disorders; or

Job Description JOB SUMMARY The Care Coordinator functions as a member of an interdisciplinary team to provide care coordination to a caseload of severely mentally ill adults with multiple medical comorbidities and/or co-occurring substance abuse disorders and/or medically ill individuals. Advocates for and supports the client, engages with community agencies/health care providers and others on his behalf to ensure access to services needed to increase wellness self-management and reduce emergency room visits and/ or hospitalizations. Provides clinical support to the Team by providing consultation, education, information around psychosocial and/or substance abuse conditions, interventions, resources to maintain focus on outcomes and best practices. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Conducts initial and ongoing assessments of assigned clients to document strengths, needs, goals, and resources., • Participates in the development/documentation /review and update of client centered comprehensive integrated, interdisciplinary care plan in consultation with other team members to ensure focus on desired outcomes., • Maintains effective communications with clients, primary care physicians, substance abuse, and mental healthcare providers, family, collateral resources and other Agency staff on behalf of clients., • Maintains documents, records, statistics, and other related reports in an organized, timely, and accurate manner as per policy and procedure., • Coordinates care planning with other providers of services/ resources to ensure goal directed, collaborative care, including care transitions., • Works as part of a Care Coordination team; attends and participates in team meetings to provide input/feedback around psychosocial and medical conditions conditions/comorbidities to review client status, update plans and goals, review outcomes to further program goals., • Acts as a resources/consultant to all team members on psychosocial, medical and/or substance abuse issues and resources., • Provides telephonic as well as face-to-face outreach, engagement, and service planning in the field., • Acts as a linkage to community services including medical, behavioral, residential, entitlement and any other needed services per interdisciplinary care plan., • Monitors overall service delivery to clients to ensure coordination and continuity; advocates with service providers/resources as needed., • Provides crisis intervention and follow-up., • May be assigned other tasks and duties reasonably related to the job responsibilities., • Working knowledge of computer software and electronic health record systems, • Demonstrated competency in written, verbal, and computational skills to present and document records in accordance with program standards., • Experienced in and demonstrated comprehensive understanding and working knowledge of the interdisciplinary planning process and the developmental treatment model., • Knowledge of Medicaid, Social Security and other entitlements preferred., • Excellent interpersonal skills required., • Specific training for the designated assessment tool(s), the array of services and supports available, and the client-centered service planning process. Training in assessment of individuals whose condition may trigger a need for HCBS and supports, and an ongoing knowledge of current best practices to improve health and quality of life. 1. A bachelor’s degree in one of the fields listed below1; or, 2. A NYS teacher’s certificate for which a bachelor’s degree is required; or, 3. NYS licensure and registration as a Registered Nurse and a bachelor’s degree; or, 4. A Bachelor’s level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; or, 5. A Credentialed Alcoholism and Substance Abuse Counselor (CASAC). 1 Qualifying education includes degrees featuring a major or concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services field AND two years of experience: 1. In providing direct services to people with Serious Mental Illness, developmental disabilities, or substance use disorders; or

Job Description JOB SUMMARY The Care Coordinator functions as a member of an interdisciplinary team to provide care coordination to a caseload of severely mentally ill adults with multiple medical comorbidities and/or co-occurring substance abuse disorders and/or medically ill individuals. Advocates for and supports the client, engages with community agencies/health care providers and others on his behalf to ensure access to services needed to increase wellness self-management and reduce emergency room visits and/ or hospitalizations. Provides clinical support to the Team by providing consultation, education, information around psychosocial and/or substance abuse conditions, interventions, resources to maintain focus on outcomes and best practices. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Conducts initial and ongoing assessments of assigned clients to document strengths, needs, goals, and resources., • Participates in the development/documentation /review and update of client centered comprehensive integrated, interdisciplinary care plan in consultation with other team members to ensure focus on desired outcomes., • Maintains effective communications with clients, primary care physicians, substance abuse, and mental healthcare providers, family, collateral resources and other Agency staff on behalf of clients., • Maintains documents, records, statistics, and other related reports in an organized, timely, and accurate manner as per policy and procedure., • Coordinates care planning with other providers of services/ resources to ensure goal directed, collaborative care, including care transitions., • Works as part of a Care Coordination team; attends and participates in team meetings to provide input/feedback around psychosocial and medical conditions conditions/comorbidities to review client status, update plans and goals, review outcomes to further program goals., • Acts as a resources/consultant to all team members on psychosocial, medical and/or substance abuse issues and resources., • Provides telephonic as well as face-to-face outreach, engagement, and service planning in the field., • Acts as a linkage to community services including medical, behavioral, residential, entitlement and any other needed services per interdisciplinary care plan., • Monitors overall service delivery to clients to ensure coordination and continuity; advocates with service providers/resources as needed., • Provides crisis intervention and follow-up., • May be assigned other tasks and duties reasonably related to the job responsibilities., • Working knowledge of computer software and electronic health record systems, • Demonstrated competency in written, verbal, and computational skills to present and document records in accordance with program standards., • Experienced in and demonstrated comprehensive understanding and working knowledge of the interdisciplinary planning process and the developmental treatment model., • Knowledge of Medicaid, Social Security and other entitlements preferred., • Excellent interpersonal skills required., • Specific training for the designated assessment tool(s), the array of services and supports available, and the client-centered service planning process. Training in assessment of individuals whose condition may trigger a need for HCBS and supports, and an ongoing knowledge of current best practices to improve health and quality of life. 1. A bachelor’s degree in one of the fields listed below1; or, 2. A NYS teacher’s certificate for which a bachelor’s degree is required; or, 3. NYS licensure and registration as a Registered Nurse and a bachelor’s degree; or, 4. A Bachelor’s level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; or, 5. A Credentialed Alcoholism and Substance Abuse Counselor (CASAC). 1 Qualifying education includes degrees featuring a major or concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services field AND two years of experience: 1. In providing direct services to people with Serious Mental Illness, developmental disabilities, or substance use disorders; or, 2. In linking individuals with Serious Mental Illness, developmental disabilities, or substance use disorders to a broad range of services essential to successful living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing and financial services). A master’s degree in one of the qualifying education fields may be substituted for one year of experience.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. At Charlie Health, we prioritize an exceptional employee experience. Our Operations team handles all of the administrative complexities, so our clinicians can focus on what they like to do best: providing high-quality mental health care. We also believe clinicians deserve an exceptional compensation and benefits package. In addition to market-leading compensation, we offer a ton of benefits: • 401K with matching, • Wellness stipend, • Medical, dental, and vision insurance, • Free online CEU trainings, • Malpractice liability insurance, • Competitive compensation for your session work and administrative work, • A full caseload of motivated clients, • Dedicated business support from Operations, HR, and IT professionals, • 24/7 Employee Assistance Program to support mental health and a balanced lifestyle, • Opportunity for cross-licensure sponsorship if eligible, • Transparent scheduling - know your schedule ahead of time, • PTO includes: vacation, sick leave, and certain federal holidays We're hiring independently-licensed and junior-licensed clinicians. The below licenses are the senior-license equivalent, and we may be able to provide licensure supervision to junior-licensed individuals as well: • Flexibility: Our virtual program allows clinicians the ability to work from home or wherever they are most comfortable., • Support: All of our clinicians receive support from a full time Admissions and Assessment team so that our talented clinicians can focus on what matters most–providing exceptional care to our clients., • Consistency: We are busy and we will make sure to keep your calendar as full as you want it to be. Groups are scheduled at the same time weekly as are individual sessions, so you know what your schedule will be ahead of time., • Ability to Develop Strong Relationships with Incredible Clients: We may be biased, but we think our clients are incredible. With a maximum of 8 clients in a group, we allow you the opportunity to build strong relationships with clients and do in depth work to create sustainable healing., • Collaboration: All Charlie Health clinicians participate in case discussions, which allow you to leverage the expertise of others to develop new skills and think outside the box., • Free CEUs: Charlie Health provides all clinical staff with access to free, online CEUs to meet licensing requirements and explore topics of interest, • 100% Remote: Work from anywhere in the USA! This can either be a contract/1099 position or a W2 position. A contract position allows you the flexibility to schedule sessions and work wherever you are most comfortable. We request that our clinicians be able to dedicate a minimum of 12 hours per week to facilitate group sessions and take on individual and/or family sessions. W2 position requires full time availability with some availability in the evenings and Saturdays required to facilitate group sessions and take on individual and/or family sessions. People know Charlie Health for our warm and empathetic Clinical Team. While each individual clinician has their own interests, expertise, and style, we require all team members to be well-versed in a variety of modalities. Our clients are struggling to cope with serious mental health issues and benefit from therapists who are sophisticated and relational. Successful candidates are committed to bettering the mental health and well-being of their clients, along with being adept at self-care, ensuring they are prepared to give their best every day to address the behavioral health crisis. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. About You • Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus), • Comfortable working with a wide range of ages, including children, teens, young adults, and adults., • Passionate about the benefits of group treatment and skilled in conducting group treatment, • Ability to work effectively in a team, • Creative and engaging, especially over video!, • Must be available in the evenings to meet the schedules of our clientsQualifications, • Licensed mental health or substance use counselor (all disciplines are welcome to apply)., • SUD applicants must hold national credentials, such as NCAC (I or II), NAADAC, MAC, or NAC, • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Masters degree in mental health or related field, • Availability between 12 and 40 hours per week depending on 1099 or W2, • 1099 position, part time with opportunity to grow into full time position, • W2 position, full-time with availability for 40 hours per week, • Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, Dropbox–in addition to EMR and outcomes survey software on a daily basisOur Admissions team handles the details, so you don't have to:, • The Charlie Health Admissions team handles all of the scheduling to align with your availability, so you don't have to waste time trying to find times with a client, • All communication outside of sessions with clients and their parents is handled by the Admissions Support Team, • The Admissions team handles all billing and insurance questions The total target base compensation for this role will be between $53,000 and $75,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $57,000 and $80,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Continuing Care Coordinators help manage client-related communication and coordination with referral sources, such as hospitals, outpatient practices, schools, and governmental organizations. Specifically, they are responsible for some or all of the following: providing treatment updates to referring providers and planning discharge for clients in our care. 1. Treatment updates to referring providers For clients receiving care at Charlie Health, Continuing Care Coordinators may be responsible for providing consistent, high-quality treatment updates to referral sources. They may also help answer questions about their referred clients. A key aspect of this role is building trusting relationships with referral sources – Continuing Care Coordinators are expected to communicate professionally and collaboratively to deliver a seamless, supportive experience. 2. Discharge planning For clients completing treatment at Charlie Health, Continuing Care Coordinators may be responsible for developing a discharge plan. The discharge plan is Charlie Health's opportunity to set the client and family up for success post-program. Continuing Care Coordinators ensure that each plan is comprehensive and clinically appropriate. Key activities include identifying appropriate aftercare resources and engaging with clients to facilitate a smooth transition. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Ensure a supportive, positive experience for clients and referral sources / external providers, • Work directly with clients, families, and referral sources to understand their needs and preferences, • Make accurate and timely referrals to aftercare resources for clients discharging from Charlie Health, • Use and maintain a nationwide provider database to identify appropriate referral options, • Make referrals using external provider's preferred communication channels, • Follow-up with clients and/or external providers to verify placement, • Communicates with referral providers about new referrals and ensures that the facility/provider has all necessary information to consider a referral; assists with ensuring that all receiving providers have all necessary clinical materials and information., • Documents case management contacts in progress notes, communicates with therapists/case managers and treatment team about contact and updates on the status of discharge planning, • Collaborate closely with internal stakeholders at Charlie Health (e.g., clinical team, admissions team) as needed to fulfill job responsibilities, • Work closely with the Clinical Outreach and Partnerships teams to build a deep understanding of referral sources and the services they provide, • Adhere to stated policies and procedures and achieve performance metrics goalsRequirements, • Bachelor's degree in health sciences, communications, psychology, social work, or related field, • Minimum of 2 years of relevant work experience (e.g., experience in healthcare, preferably in customer / patient-facing roles such as case management, discharge planning, referral relations, admissions, or outreach), • Strong interpersonal, relationship-building and listening skills, • Metrics- and results-oriented mindset, with experience working against concrete targets, • Excellent written and verbal communication skills, • Extreme organization and attention to detail, • Work authorized in the United States and native or bilingual English proficiency, • Ability to thrive in a fast-paced environment and learn quickly Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. The expected base pay for this role will be between $52,500 and $60,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-REMOTE Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health delivers life-saving mental healthcare to young people — and our ability to sustainably deliver care relies on a strong, efficient revenue cycle. As Product Manager, Billing (RCM), you will own the end-to-end revenue cycle management (RCM) experience, ensuring that billing processes for clients, clinicians, and payers are seamless, transparent, and optimized. From insurance verification and claims submission to payment posting and collections, you'll build solutions that reduce friction, improve accuracy, and drive financial sustainability. In this role, you'll drive initiatives across claims management, eligibility and benefits verification, denial management, patient billing, and reporting. Your mandate is to deeply understand the needs of our clients, clinicians, and billing teams, identify moments of friction, and deliver product solutions that improve efficiency, reimbursement, and client satisfaction. You'll partner closely with Revenue Cycle Operations, Clinical, Finance, Data, and Engineering to build tools that make it easier to deliver and sustain care. This is a high-impact role for someone who thrives at the intersection of strategy, execution, and empathy. You will set the product vision for billing workflows, own the roadmap, and roll up your sleeves to execute—from discovery and experimentation through launch and iteration. You'll lead through influence, driving alignment across stakeholders and inspiring cross-functional teams to deliver solutions that keep Charlie Health sustainable and accessible. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Own the end-to-end billing and revenue cycle journey, from intake through collections, ensuring workflows are accurate, efficient, and client-friendly., • Lead product strategy and execution for eligibility verification, claims submission, denial management, patient billing, and revenue reporting., • Partner with Design, Engineering, Revenue Cycle Operations, Clinical, and Finance to define and deliver solutions that address real user pain points and business priorities., • Define and measure success across billing workflows, including first-pass claim acceptance, denial rates, days in A/R, and client billing satisfaction., • Develop a deep understanding of the needs of clients, families, payers, and clinicians navigating the billing process, ensuring our solutions are transparent and supportive., • Drive discovery and experimentation to identify the most impactful ways to reduce billing friction and improve collections., • Translate high-level goals into product roadmaps, prioritizing effectively to balance long-term vision with short-term delivery., • Communicate product vision, plans, and progress clearly to stakeholders and executives across the organization.Requirements, • At least 4-6+ years of product management experience owning complex, end-to-end product experiences in a fast-paced, mission-driven environment—ideally in healthcare, fintech, or enterprise SaaS, • Proven track record of launching products that significantly improved operational efficiency, accuracy, or financial performance., • Strong product instincts with a data-informed approach to prioritization and iteration., • Experience leading discovery, research, and experimentation cycles in operationally complex domains., • Skilled at aligning cross-functional partners and communicating clearly across technical and non-technical audiences., • Fluent in SQL and experienced with A/B testing and experimentation frameworks; able to design experiments and analyze data to inform product decisions.Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional Information The total target base compensation for this role will be between $150,000 and $225,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $165,000 and $247,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description JOB SUMMARY The Case Manager will support and administratively/therapeutically engage the residents progress toward independence, housing, coordination and collaborating services. Perform Independent Living Plans (ILPs), psychosocial and progress notes, documenting resident health, wellbeing and care while in BAVR. Case Manager prime responsibility is organizing comprehensive service planning and assessment activity and assuring service plan implementation through direct case management or co-provider services. The Case Manager will also have either primary or shared responsibility, depending upon the specialty/discipline, in providing the residents with specific linkages/advocacy services with co-providers of housing, mental health, substance abuse, and healthcare services etc. as well as with parole boards. Together with the residents, the Case Manager will formulate residents’ comprehensive service plan in conjunction with specialty program staff. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) Activities with Persons Served • Participate in orientation of new residents by explaining the types of clinical services, recreational activities, and ICL programs that are available to residents., • Obtains and documents or files assessment information, such as medical, psychological, and social factors contributing to the resident's situation as well as information about the residents’ strengths, needs, abilities and preferences., • Collaborates with residents to utilize assessment information to complete and maintain resident service plans, offering an Integrated Healthcare approach to services and ensuring that plans include consideration of the residents’ cultural and ethnic background, customs, needs, beliefs and preferred language., • Instructs the resident in daily living skills, socialization skill enhancement and conflict resolution., • Provides supportive counseling in 1:1 or group formats that assist residents with modifying attitudes and behaviors as needed, by increasing understanding of self and others and by addressing service needs, strengths, abilities and environmental resources to attain goals., • Obtains and develops resource information for residents in all aspects of their care; disseminates this information to residents in a manner that is clear and understandable., • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the resident in meeting service plan goals., • May provide Critical Time Intervention procedures., • Facilitates individualized services to the resident that meet the diverse needs of the resident and focus on the discharge-planning goal., • Performs crisis assessment and nonverbal and verbal crisis intervention., • 1:1 Meet at least weekly with residents to follow-up on service plan goals and objectives., • Refers residents to community resources and other organizations; accompanies residents on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the resident., • Provide residents on both a group and an individual basis with transportation for housing placement, service appointments, recreational, or other service plan related purposes as appropriate, • Assist residents with developing a savings and money management plans within the scope of Department of Homeless Services and Veterans Administration regulations and optimizing resident income through advocacy with the HRA and VA; will offer and provide residents both group and individual instruction in budgeting, banking, resident skills such as shopping wisely from a price and product perspective, credit, and taxes., • Plans, escorts, and/or arrange social or recreational activities for and with residents., • Advocates on behalf of resident with outside service providers and within ICL. - Assists residents in finding and getting into vocational training or other training opportunities and work with other team members (e.g. Substance Abuse Specialist) in addressing the needs of residents., • Accompanies resident to appointments as needed. - Gives support & advice to significant others of the residents and Transitional Veterans Residence staff. Case Administrative Activities • Performs regular inspections of the residents’ living areas to ensure the safety of the residents, accountability of ICL property, and cleanliness of such areas., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors; completes incident reports in accordance with ICL policy; accounts for residents and files missing person reports on residents not accounted for in accordance with ICL policy and procedure., • Conduct quarterly reviews of the service plans, assessment information, medical records, and changes in care. and follows-up to determine quantity and quality service provided., • Review length-of-stay profile with supervisor and address barriers to getting and/or keeping employment and housing and participates in weekly length-of-stay reviews., • Participates in ongoing reviews of existing linkages for their adequacy and, in recognition that a comprehensive co-provider service array is necessary to good outcomes, seek to extend program and other agency linkages as part of Continuous Quality Improvement., • Continually documents resident’s treatment progress, developing measurable and objective service plans that maximize a resident’s strengths and abilities in accordance with regulatory guidelines., • Assists in the orientation of new personnel when requested., • Maintains up-to-date, accurate individual paper and electronic case records on each assigned resident., • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Execute emergency plans as outlined in the policy and procedure manual; administers CPR or first aid to staff or residents who require such services., • Obtains and maintains CPR and First Aid certifications., • Other job-related duties that may be assigned ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL., • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., • Ability to use sound judgment in identifying and solving problems and knowing when to seek assistance., • Ability to be aware of self and one’s impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures., • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening, attending to what other people are saying and asking questions as appropriate., • Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis., • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies. QUALIFICATIONS AND EXPERIENCE Associate’s degree in a health or human services field (social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation/recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing) and three years of case management experience or relevant human services experience required: Bachelor’s preferred.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. Why Charlie Health? We are currently facing a nationwide mental health epidemic marked by rising rates of depression, anxiety, trauma, substance use disorders, and suicide. At the same time, those seeking help often encounter geographic, financial, or systemic barriers that prevent them from receiving timely and effective care. This urgent need calls for a reimagined approach to behavioral health treatment. At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our innovative virtual programs combine curated group sessions, individual therapy, and family therapy, delivered through personalized, evidence-based treatment plans designed for sustainable healing from the comfort of home. By connecting individuals with shared experiences and fostering supportive communities, Charlie Health provides a pathway to long-term recovery, with over 90% of our clients seeing improvement in their most challenging mental health symptoms. Every member of our team shares a deep commitment to this mission. If you're driven to make a meaningful impact, we invite you to join us in reshaping the future of mental healthcare. About the Role As a Senior Platform Engineer, you will be responsible for designing, implementing, and maintaining our core services and libraries, cloud infrastructure, CI/CD pipelines, and automation frameworks. You will work closely with other Platform and DevOps, product, security, data, and ML engineers to ensure high availability, optimal system performance, secure and cost-effective infrastructure, and smooth deployments. Our product engineering teams deploy to production more than 20 times a week on average using trunk-based development. We currently work in Scrumban-style 2-week sprints. Our teams work hybrid (required if in NY) and remotely across time zones but are available during core meeting hours (12PM to 5PM EST). We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and profoundly impact millions of lives, apply today. Responsibilities • Develop and maintain our core services and libraries in Python, Typescript, and Golang, • Architect, build, and maintain AWS cloud infrastructure using Terragrunt and OpenTofu (Terraform)., • Develop and optimize CI/CD pipelines in GitHub Actions to streamline deployments and improve developer productivity., • Automate infrastructure provisioning, monitoring, and scaling using tools like Bash, Golang, and Python., • Implement security best practices across infrastructure and pipelines, including IAM, networking, and HIPAA compliance controls., • Work alongside product engineering teams to deliver services that require new foundational platform capabilities., • Drive reliability, scalability, observability, security, and cost-efficiency improvements across our deployed services., • Provide options around key initiatives and break down work into visible and achievable milestones, delivering incremental value., • Mentor and train other engineers throughout the organization and seek to continually improve architecture and processes, • Improve developer velocity and happiness by identifying and abstracting common functionality and listening to feedback from the rest of engineering., • Participate in on-call rotations to ensure system availability and timely incident resolution., • 3+ years of experience in a Platform, DevOps, SRE, or Cloud Engineering role., • 2+ years of experience writing production-level backend code., • 2+ years of expertise with AWS services (ECS Fargate, Lambda, S3, Aurora, SQS, Eventbridge, EC2, ECR, etc.)., • Proficiency with tools like Python, Golang, or Typescript., • Strong proficiency in Terraform/OpenTofu for infrastructure as code., • Experience with CI/CD tools like GitHub Actions, GitLab CI, or Jenkins., • Strong understanding of containerization (Docker) and orchestration tools., • Experience with observability, monitoring, and logging tools such as Datadog, Honeycomb, Prometheus, Grafana, Loki, Sumologic, and OpsGenie., • Proven track record of breaking down large problems and delivering incremental value to meet deadlines while providing options for long-term improvements., • Passion for automation, scalability, and building secure, cost-effective, self-healing systems., • Ability to troubleshoot complex distributed systems, • Hands-on experience participating in an on-call rotation, responding to and resolving critical infrastructure and application issues promptly., • Strong communication and problem-solving skills and ability to work in a fast-paced startup environment., • Experience with large cloud or monolith to microservices migrations., • Solid experience with Linux system administration, networking, and security best practices., • Familiarity with AI-enabled developer productivity tooling., • Background in SDET, QA, or Performance Testing.Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $150,000 and $200,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-REMOTE Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description JOB SUMMARY The Case Manager will support and administratively/therapeutically engage the residents progress toward independence, housing, coordination and collaborating services. Perform Independent Living Plans (ILPs), psychosocial and progress notes, documenting resident health, wellbeing and care while in BAVR. Case Manager prime responsibility is organizing comprehensive service planning and assessment activity and assuring service plan implementation through direct case management or co-provider services. The Case Manager will also have either primary or shared responsibility, depending upon the specialty/discipline, in providing the residents with specific linkages/advocacy services with co-providers of housing, mental health, substance abuse, and healthcare services etc. as well as with parole boards. Together with the residents, the Case Manager will formulate residents’ comprehensive service plan in conjunction with specialty program staff. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) Activities with Persons Served • Participate in orientation of new residents by explaining the types of clinical services, recreational activities, and ICL programs that are available to residents., • Obtains and documents or files assessment information, such as medical, psychological, and social factors contributing to the resident's situation as well as information about the residents’ strengths, needs, abilities and preferences., • Collaborates with residents to utilize assessment information to complete and maintain resident service plans, offering an Integrated Healthcare approach to services and ensuring that plans include consideration of the residents’ cultural and ethnic background, customs, needs, beliefs and preferred language., • Instructs the resident in daily living skills, socialization skill enhancement and conflict resolution., • Provides supportive counseling in 1:1 or group formats that assist residents with modifying attitudes and behaviors as needed, by increasing understanding of self and others and by addressing service needs, strengths, abilities and environmental resources to attain goals., • Obtains and develops resource information for residents in all aspects of their care; disseminates this information to residents in a manner that is clear and understandable., • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the resident in meeting service plan goals., • May provide Critical Time Intervention procedures., • Facilitates individualized services to the resident that meet the diverse needs of the resident and focus on the discharge-planning goal., • Performs crisis assessment and nonverbal and verbal crisis intervention., • 1:1 Meet at least weekly with residents to follow-up on service plan goals and objectives., • Refers residents to community resources and other organizations; accompanies residents on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the resident., • Provide residents on both a group and an individual basis with transportation for housing placement, service appointments, recreational, or other service plan related purposes as appropriate, • Assist residents with developing a savings and money management plans within the scope of Department of Homeless Services and Veterans Administration regulations and optimizing resident income through advocacy with the HRA and VA; will offer and provide residents both group and individual instruction in budgeting, banking, resident skills such as shopping wisely from a price and product perspective, credit, and taxes., • Plans, escorts, and/or arrange social or recreational activities for and with residents., • Advocates on behalf of resident with outside service providers and within ICL. - Assists residents in finding and getting into vocational training or other training opportunities and work with other team members (e.g. Substance Abuse Specialist) in addressing the needs of residents., • Accompanies resident to appointments as needed. - Gives support & advice to significant others of the residents and Transitional Veterans Residence staff. Case Administrative Activities • Performs regular inspections of the residents’ living areas to ensure the safety of the residents, accountability of ICL property, and cleanliness of such areas., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors; completes incident reports in accordance with ICL policy; accounts for residents and files missing person reports on residents not accounted for in accordance with ICL policy and procedure., • Conduct quarterly reviews of the service plans, assessment information, medical records, and changes in care. and follows-up to determine quantity and quality service provided., • Review length-of-stay profile with supervisor and address barriers to getting and/or keeping employment and housing and participates in weekly length-of-stay reviews., • Participates in ongoing reviews of existing linkages for their adequacy and, in recognition that a comprehensive co-provider service array is necessary to good outcomes, seek to extend program and other agency linkages as part of Continuous Quality Improvement., • Continually documents resident’s treatment progress, developing measurable and objective service plans that maximize a resident’s strengths and abilities in accordance with regulatory guidelines., • Assists in the orientation of new personnel when requested., • Maintains up-to-date, accurate individual paper and electronic case records on each assigned resident., • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Execute emergency plans as outlined in the policy and procedure manual; administers CPR or first aid to staff or residents who require such services., • Obtains and maintains CPR and First Aid certifications., • Other job-related duties that may be assigned ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL., • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., • Ability to use sound judgment in identifying and solving problems and knowing when to seek assistance., • Ability to be aware of self and one’s impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures., • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening, attending to what other people are saying and asking questions as appropriate., • Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis., • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies. QUALIFICATIONS AND EXPERIENCE Associate’s degree in a health or human services field (social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation/recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing) and three years of case management experience or relevant human services experience required: Bachelor’s preferred.

Job Description BEHAVIORAL HEALTH SPECIALIST INTENSIVE CASE MANAGEMENT QUEENS SUPERVISED RELEASE POSTED: 12/2/2025 Join our team of professionals seeking to improve the experience of justice involved individuals in the NYC Courts! ABOUT CJA The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor's Office of Criminal Justice. CJA is the City's main pretrial services agency, combining operations, pilot projects, and research under one roof. CJA utilizes procedural justice practices to provide pretrial services to over 100,000 persons arrested annually in New York City. Information collected about these arrestees and subsequent case processing is maintained in the agency's internal and externally shared database systems, which are used to conduct descriptive and evaluation research on arrestee characteristics, case processing and court outcomes, and on issues and potential reforms to criminal justice policy in New York City. CJA's programs operate in the criminal courts and detention facilities 24 hours a day seven days a week within the 5 boroughs of NYC, employing over 300 employees, citywide. POSITION SUMMARY Reporting to the Clinical Supervisor, the Behavioral Health Specialist will provide community-based support for clients who met the eligibility criteria of high-risk and high needs and require a support team to meet with them where they are at regardless of their location in NYC. The Behavioral Health Specialist is an integral part of the Clinical Services Department with Queens Supervised Release, which strives to support clients in improving behavioral health, promotes recovery and rehabilitation, and provides the highest quality care and support in a responsive and effective manner to high-risk and high needs clients who can be served in the community by creating new opportunities for success. PRIMARY RESPONSIBILITIES • Screen and assess clients for the treatment of co-occurring substance use and MH disorders through application of appropriate tools and methods combined with participation in interdisciplinary team consultations., • Provide individualized intervention for problematic behaviors using techniques such as CBT therapy, crisis intervention, and de-escalation, to prevent and/or manage crisis., • Persistent engagement and continued observation to help assess client's improvements and/or ongoing needs or behavior., • Assist in developing and implementing treatment plans to address behavioral issues., • Advocate and liaise for clients within the criminal legal and/or shelter system and support them throughout the treatment process., • Communicates with client, client caregivers, teachers, and/or families (if applicable). Educates families to support implementation of treatment plans and help them understand their loved one's condition., • Assist clients in securing medical care, entitlement and other community support that promote integrated physical and mental health, safety, wellbeing, and recovery., • Provide or connect clients with employment counseling, vocational rehabilitation, completion of housing applications and placement, and provision of life skills training., • Complete assessments and maintain accurate progress notes in a timely manner using best practices for records retention and document storage of sensitive information., • Collaborate with external stakeholders, such as hospitals, shelters, and primary care coordinators to achieve consistent engagement and positive client outcomes., • Communicates with staff comprised of diverse identities, experiences, and professional disciplines in a respectful manner that acknowledges differences, expertise, and experiences to promote collaboration and better client outcomes., • Communicates with clients of diverse populations, needs and experiences in the justice system and other institutions in a respectful manner that acknowledges lived experiences and creates connection., • Answers questions about our services in an informed and well-resourced way and directs clients and community members to resources by making appropriate referrals., • Ability to work intensively with clients using goal-based interventions to create behavioral changes., • Support the client's self-efficacy by reinforcing their power to make the changes that they want., • Guides client through the treatment plan and behavior change process; recognize/acknowledge the positive changes that are made and continue encouraging behavioral changes along the way., • Bachelor's Degree required and minimum of two years' experience working with clients who have needs in the areas of mental health, substance use, trauma, violence risk, homelessness, frequent psychiatric hospitalizations, and criminal justice involvement., • Alternate Requirement: Candidates without a Bachelor's Degree must have 5 years' experience working with clients who have needs in the areas of mental health, substance use, trauma, violence risk, homelessness, frequent psychiatric hospitalizations, and criminal justice involvement plus a CASAC, • Experience in a multidisciplinary setting and field-based clinical work that includes knowledge or established relationships with Queens based community organizations and social services., • Strong commitment to social justice and CJA's mission and core values., • Certifications as CASAC, CASAC-T, or other SU or MH certifications preferred (i.e., certified professional counselor, certified alcohol, and drug counselor (ADC) or behavioral health certificate., • Individuals with lived experience in recovery from a mental health condition, substance use disorder, or both, or experience with homelessness or the NYC shelter system, or the criminal legal system, are encouraged to apply., • Ability to support the development and implementation of standard operating procedures; suggesting improvements or modifications as needed. Organization and Critical Thinking Skills • Highly organized with the ability to prioritize and balance multiple tasks and work effectively in a deadline-driven environment., • Must be able to work independently and carry-out directives with minimal supervision., • Approaches daily work with a solution-driven attitude and a willingness to take a hands-on approach to resolving challenges., • Uses critical thinking, common sense, and creativity to find solutions and alternative options., • Demonstrated ability to handle client engagement, feedback, questions and complaints with tact and professionalism., • Interacts with a confident and approachable demeanor, seeking to break down barriers to connecting with clients., • Clear and concise written communications designed to inform or instruct clients, partners and colleagues. This is a visible role with direct client-facing responsibilities engaging with clients, staff, and other stakeholders. The successful candidate will possess the required qualifications and skills, and the ability to work in-person 5 days a week. Hours: Tues-Sat 1-9PM • To provide optimal coverage for client engagement, regularly scheduled workweeks will include weekends and night shifts., • Flex hours will be occasionally required to perform client visits either in their homes, or at community-based locations. LOCATION: QUEENS, NY SALARY: $74,489.64 • Internal applicants must be 1 year in their current role and are currently in good standing (no disciplinary action within the last 90 days) in order to apply. CJA VALUES Each employee at CJA is guided by these values in our work: • Commitment: We are committed to being active partners in criminal justice reform through initiatives and creative problem-solving that evaluates different methods and strategies for alternatives to detention., • Fairness: We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court-involved people and their families. Only those candidates being considered will be contacted. CJA is seeking applicants who pursue professional development pathways by participating in educational opportunities, reading professional publications, maintaining professional networks, and engaging with professional associations. The New York City Criminal Justice Agency is an Equal Opportunity Employer CJA is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

Job DescriptionAbout us Nourish is on a mission to improve people's health by making it easy to eat well. Nutrition-related chronic disease is the largest and most overlooked crisis in the world. Food can be medicine: working with a Registered Dietitian is one of the most effective interventions available, but <1% of eligible Americans use their covered benefits. Nourish is building an AI-native, patient-friendly healthcare system centered on nutrition that improves outcomes, lowers costs, and helps people live healthier, longer lives. We launched three years ago, are live in all 50 states, and already have thousands of dietitians and hundreds of thousands of patients on the platform. We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised $115M from top-tier VCs including JP Morgan Growth Equity, Thrive Capital, Index Ventures, Y Combinator, Maverick Ventures, Box Group, Atomico, G Squared, and Pinegrove Venture Partners. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion. Learn more about us here and read about our recent Series B here. About the role We are seeking a highly organized and proactive Executive Assistant to support our Co-founder/CEO. This role is critical to enabling our CEO to operate at maximum effectiveness by managing calendars, coordinating communications, handling logistics, and serving as a trusted partner on day-to-day priorities. This person will work closely with cross-functional leaders across the entire company. The ideal candidate thrives in a fast-paced, high-growth environment, has exceptional attention to detail, and brings a solutions-oriented mindset to every challenge. This is a full-time, NYC-based role (4 days/week in our Flatiron office, with some remote flexibility). Key responsibilities: • Manage the calendar for CEO, ensuring time is aligned with top priorities., • Provide personal support for the CEO, such as personal travel and appointment booking., • Coordinate internal and external meetings, including agenda setting, preparation of briefing materials, and follow-up tracking., • Plan and manage travel logistics, including itineraries, accommodations, and expense reporting., • Act as a liaison between executives and internal/external stakeholders, ensuring timely communication and follow-through., • Drive operational efficiency by implementing systems and processes for task management, information flow, and organizational alignment., • Handle sensitive and confidential information with the highest degree of professionalism and discretion., • Support preparation for board meetings, investor discussions, and high-stakes external engagements., • Anticipate needs and proactively identify opportunities to create leverage for the leadership team.We'd love to hear from you if:, • You have 5+ years of experience as an Executive Assistant, ideally supporting C-suite leaders in fast-paced or high-growth companies., • You are a master of time management and calendar prioritization, with the ability to juggle competing demands seamlessly., • You have strong written and verbal communication skills, and can confidently represent executives in internal and external interactions., • You are highly detail-oriented and take pride in delivering polished, high-quality work., • You are tech-savvy and comfortable with productivity tools (Notion, Slack, Todoist, etc.)., • You thrive in ambiguous, dynamic environments and bring a proactive, problem-solving mindset., • You are discreet and trustworthy with sensitive financial and strategic information., • You embody positivity, professionalism, and a team-first attitude.More InformationMission & Vision & SuccessNourish Clinical PhilosophyValuesWhy Nourish ExistsTeamCompensation & BenefitsHow We WorkPlease note that you must be legally authorized to work in the U.S. for this position.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Our Specialist, Onboarding Compliance will be directly responsible for HR compliance work related to our clinical staff. Our clinical workforce is expanding quickly, and each new clinical hire requires a myriad of operational and compliance tasks to be completed prior to their first day of care. The Specialist, Onboarding Compliance will shepherd new hires through these tasks, ensuring that they're in-compliance prior to their first day of care. Clinical hires also have complex personnel files, given that they deliver care in multiple states and are reviewed regularly by state agencies. The Specialist, Onboarding Compliance will build the initial personnel file and work collaboratively with multiple departments to assure that files are complete and ready for inspection at any time. Ultimately, if you are excited about navigating and influencing complicated, operational processes related to onboarding compliance, this role may be for you. We're excited to bring on an execution-oriented, highly motivated individual that wants to apply their HR and compliance skills to complex problems and on a high-impact team. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Manages personnel file activity from "cradle to grave" including assembling, maintaining, and deactivating files as required., • Assure that all regulatory requirements are met including:, • Complete background checks at hire and as required, including fingerprinting and state registry checks., • Job descriptions are accurate and present in each file, with all required signatures completed., • Assures all required new employee orientation is complete and documented, • Complete health screening/testing/immunizations are completed for employees per state and Joint Commission requirements, • Verification of required credentials, education, and experience for all new employees, • Documentation of all trainings required by external agencies, both at hire and ongoing, • Completion of initial and periodic competency assessments for all client facing staff, • Completion of periodic performance reviews for all staff, • Works seamlessly with recruiting, onboarding, leadership, regulatory and HR operations departments., • Conducts periodic audits of employee file data for timeliness and completeness., • Maintains strict confidentiality when managing sensitive employee and contractor information., • Escalates issues promptly and with diplomacy and discretion., • Cultivates positive interpersonal relationships with clinical and administrative leadership as well as external partners.Requirements, • Ability to come onsite 4 days/week to the NYC-Office (Union Square)., • Bachelor's Degree required or equivalent in experience., • 1 year HR experience required., • HR experience in a healthcare setting is highly desirable., • Excellent verbal and written communication skills., • Ability to maintain strict confidentiality., • Detail-oriented., • Outside the box thinker; excellent at problem solving., • Microsoft Office proficiency., • Strong interpersonal, relationship-building and listening skills, with a natural, consultative style. The total target base compensation for this role will be between $53,000 and $70,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role As the Engineering Manager, Data you will lead and represent a team of Data and Analytics Engineers, driving execution at a high level while fostering a culture of trust, empathy, and technical excellence. You will own the data warehouse and pipelines that power company-wide reporting, product analytics, and all post-source data operations, ensuring these are reliable, observable, accurate, fresh, scalable, and extensible. You will provide structured execution, clear prioritization, and alignment with business needs. As a hands-on leader, you will lead sprint ceremonies, roadmap planning, provide mentorship, remove blockers, contribute technically as needed, and create a culture of execution and continuous improvement. You will partner with leaders in our ML, Analytics, BizOps, and Engineering teams and define a vision for data model best practices in our warehouse and ETL pipeline architecture, while supporting new business initiatives. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Drive the development of data pipelines and analytical products in the warehouse, ensuring reliable, performant systems and timely delivery of business-critical insights., • Work closely with business partners across Data Science, Machine Learning, Engineering, Product, and BizOps to align data initiatives with company needs and unlock new opportunities., • Define a vision for a scalable data model architecture in the warehouse, and create a roadmap for the team to iterate into that end-state., • Lead execution, ensuring the team delivers high-quality, reliable data solutions aligned with business priorities, including leading sprint ceremonies and roadmapping., • Oversee data integrity, documentation, testing, and monitoring across systems to ensure stakeholders can trust and self-serve on our data., • Guide and contribute to architecture and design decisions, resolve critical technical issues, and ensure scalable development across our data stack (Dagster, Snowflake, dbt, Fivetran, Hightouch, Hex, Tableau)., • Identify bottlenecks and implement improvements to team workflows, tools, and development practices., • Manage and mentor a growing team of data engineers; foster a culture of technical excellence, accountability, and continuous improvement., • Establish metrics to track progress, communicate priorities, and demonstrate business impact., • Define and maintain data governance standards and proactively manage stakeholder expectations to drive scalable, trusted data use., • Drive reliability, scalability, observability, security, and cost-efficiency improvements across our data stack., • Own company-wide KPI reporting, including ad hoc analysis, product analytics, and dashboard development, ensuring the team delivers clear, accurate insights in response to evolving business questions.Requirements, • 2+ years managing and mentoring data and analytics engineers, with a focus on execution and delivery, and 6+ years of data or analytics engineering experience total, • Proven ability to drive team operations, including sprint ceremonies, roadmap planning, and prioritization, • Hands-on background in building and maintaining ELT pipelines using SQL, DBT, and OLAP databases like Snowflake, • Proficiency in one or more programming languages (Python preferred), with the ability to guide and review technical work., • Experience with workflow orchestration tools like Dagster, Airflow, Prefect., • Skilled in developing scalable reporting solutions using tools like Tableau or Hex, and enabling self-serve analytics across the organization, • Strong data modeling, provenance, and governance skills to support extensible, trusted, and consistent reporting and patterns, • Track record of improving team processes, optimizing workflows, and delivering measurable impact, • Experience being an effective cross-functional partner with Machine Learning, Product, Analytics, and Engineering, aligning data work with business goals, • Clear, concise communicator who can translate complex technical concepts for non-technical stakeholders, • Comfortable navigating ambiguity, breaking down complex problems, and driving iterative solutions, • Committed people leader with a history of coaching talent and fostering a high-performance, inclusive team culture, • Familiarity with healthcare data standards (e.g. HIPAA, FHIR) is highly desirable, • Experience with AWS cloud technologies is preferredBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional Information The total target base compensation for this role will be between $200,000 and $265,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. BronxWorks provides permanent supportive housing with an array of social services to more than 400 formerly chronically unhoused individuals and families throughout the Bronx. We strive to break the cycle of homelessness with personalized, wraparound support, empowering individuals and families to rebuild their lives with stability, dignity, and hope. BronxWorks is seeking an Employment and Education Specialist to join a diverse and enthusiastic team at Cooper Gardens, a multi-building supportive housing program located in the Bronx, NY (walking distance from Arthur Avenue.) Cooper Gardens provides services and permanent housing to 95 formerly homeless households, consisting of both single individuals and families with children. Work schedule is Mon-Fri 9am-5pm. Staff are required to work one Saturday per month from 8am-4pm. All interested applicants must complete the application on our agency website at . RESPONSIBILITIES • Conduct on-site outreach and advertising for planned events., • Conduct home visits to clients as needed and actively engage clients who are absent or decrease their participation level and involvement in services., • Develop and maintain connections with internal and external agencies and companies who can provide services and programs to clients., • Make ongoing assessments of client interests., • Liaise with case management staff to collaborate on clients' programming needs and concerns; share relevant information with case managers., • Maintain records of client interactions in electronic database., • Complete reports on a monthly basis, or more frequently as required., • Maintain familiarity with agency and city resources available to clients., • Document progress notes for all encounters and services provided to clients., • Complete assessments for all clients, monitor clients’ progress towards goals, document interactions with or on behalf of clients according to program requirements., • Participate in regular supervision with supervisor., • Complete any trainings, similar to Soar Works, and assist with completing applications for SSI/SSD., • Plan and facilitate on-site and off-site informational sessions and teaching programming about employment support and educational support., • Coordinating variety of activities, groups and events that cater to all ages of clients, including children, teenagers, and adults., • Assist clients in identifying career and educational interests through exposure to different industries, occupations, and educational pathways., • Support clients in developing positive work habits and skills., • Provide crisis interventions and manage emergency situations appropriately., • Maintain and ensure accuracy of records, assessments and documentation of all client interactions., • Network internally and externally for further employment and educational opportunities for clients., • Collaborate with CQI staff, case management, and clinical staff to coordinate and run various events, groups, and activities., • Proficiency in modem business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment., • Strong writing and oral communication skills., • Strong presentation skills and ability to represent the agency at functions and meetings., • Ability to collect and analyze client demographics and outcome., • Excellent organizational and teambuilding skills., • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation •Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact .

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Revenue Engine team at Charlie Health services all parts of our business related to revenue collection, financial reporting, and the patient financial experience by sourcing, curating, and activating internally and externally sourced datasets, and building user-facing products. As a data engineer on the Revenue Engine team, you will be responsible for building ELT pipelines, developing custom DAGs, transforming and warehousing data with DBT, and building integrations between our systems. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Develop, release, and maintain high quality data pipelines using Python, FiveTran, DBT, and Snowflake., • Own and guide the development of our data infrastructure., • Orchestrate complex data workflows using Dagster., • Identify bottlenecks and implement improvements to our data engineering processes, tools, and procedures. Everyone on our team shares responsibility for continuously improving how we work., • Promote a culture of collaboration and learning across the technology team via mentoring, documentation, presentations, or other knowledge-sharing methods., • Bachelor's degree in Computer Science, Mathematics, or other technical discipline, or equivalent practical experience, • 7+ years experience in engineering, with at least 5 years of experience in a data engineering role, • Deep expertise in SQL. You understand CTEs, aggregation functions, window functions, partitioning and clustering approaches to run correct and highly-performant queries, • High proficiency in Python and experience using common data engineering libraries such as Pandas, Numpy, and Great Expectations, • Experience with a modern data stack. Experience with our tools - FiveTran, Snowflake, DBT, Dagster, and Tableau - is a big plus, • Experience with data exploration, profiling, governance, visualization, and activation, • Proven ability to thrive in an ambiguous and rapidly changing environment, • Experience working with sensitive data in a regulated environment, • Expertise in healthcare and/or revenue cycle management is a plus, • You live within a 75 minute commute of our NYC office (near Union Square) and are able to work in-office 4 days per week. Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $175,000 and $255,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is seeking a Head of Content to lead the vision, strategy, and execution of our clinical content and curriculum. Reporting to the SVP of Operations, this leader will act as the architect of Charlie Health's programming, ensuring our curriculum is compelling, clinically sound, operationally feasible, and designed to drive measurable impact on client outcomes. This is a highly cross-functional role that requires close partnership with our Chief Clinical Officer, Medical Directors, and collaboration with product and engineering teams. The Head of Clinical Content will not only design innovative programming, but also ensure it is distributed consistently across the organization, externally showcased to stakeholders, and continuously improved through rigorous testing and analytics. They will balance strategic vision with hands-on creation and iteration, shaping a consistent voice for Charlie Health's programming and tailoring it to diverse audiences (clients, families, clinicians, referral partners, and payors). We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities Curriculum & Content Development • Own the end-to-end strategy and execution for clinical curriculum, training materials, programming, and related content., • Partner with clinical leaders to ensure all programming is evidence-based, clinically sound, and designed for maximum impact., • Lead curriculum architecture, design, and experimentation, treating curriculum as a "product" with clear ownership, iteration, and measurable outcomes., • Treat curriculum as a dynamic product, drive innovation by introducing new formats and testing creative approaches to make programming more engaging and effective., • Lead continuous improvement cycles by piloting new ideas, gathering data on impact, and scaling successful innovations across the organization., • Drive innovation in programming, piloting and scaling new approaches, and measuring their effect on clinical outcomes., • Develop messaging frameworks and guidelines that ensure a consistent, compelling voice while adapting content for different stakeholders and populations., • Work daily with the Chief Clinical Officer to ensure alignment on clinical integrity., • Collaborate with Operations to validate feasibility, operationalize curriculum, and build enablement processes., • Partner with Product and Engineering to test and integrate new modalities and technology-enabled delivery methods., • Serve as a strategic partner in Group Facilitation pods, bringing together curriculum, clinical, and tech perspectives., • Build and lead a high-performing team of content creators, instructional designers, and curriculum developers., • Partner with design and enablement teams to enhance the quality and accessibility of content., • Foster a culture of innovation, analytical rigor, and collaboration across clinical, operations, and product teams., • Lay the foundation for a centralized content organization that embeds across functions as Charlie Health grows., • Balance strategy-setting with direct contribution, ensuring leadership while remaining willing to roll up sleeves and deliver content.Requirements, • 7+ years of experience in content, curriculum, product marketing, or program design, ideally in education, health, or mission-driven sectors., • Proven ability to design and scale compelling, audience-focused experiences with measurable outcomes., • Strong operational and analytical orientation; comfortable building systems, running tests, and using data to guide strategy., • Experience managing and developing teams in cross-functional environments., • Exceptional communication, writing, and design sensibilities, able to produce content that is compelling, precise, and error-free., • Demonstrated ability to develop voice and tone guidelines, messaging hierarchies, and frameworks that adapt content for different audiences., • Familiarity with mental health, healthcare, or clinical environments is a plus, but not required., • Passion for Charlie Health's mission and commitment to reshaping the future of behavioral health care. The total target base compensation for this role will be between $154,000 and $201,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $193,000 and $252,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Senior Clinician Licensing Specialist's primary responsibility is to cross-license current and newly onboarded clinicians and MD's (and other staff as needed) in multiple states. The Senior Clinician Licensing Specialist will report to the Senior Manager of Clinician Licensing on all matters relating to clinician licensing. The licensing specialist will keep records of all licensing activities and will meet monthly, quarterly, and annual licensing goals. The ideal candidate will have 2+ years of behavioral health clinician and MD licensing experience. The Senior Clinician Licensing Specialist will work collaboratively with other members of the Clinician Licensing Team and other teams across the organization. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. ResponsibilitiesRequirements • Manage and track state licensing applications and renewals for various mental healthcare providers including Counselors, Social Workers, Marriage and Family Therapists, Nurse Practitioners, Psychiatrists., • Manage response to all state board communication for assigned states/professions, including any audits, change in scope or rules, • Create and maintain detailed documentation of state-specific requirements and processes, • Own full function needed for Cross-Licensing Department and act as mentor and coach to Licensing team members, • Leverage data to identify and implement process improvements, • Research and maintain comprehensive knowledge of state-specific requirements and regulations for healthcare provider practice, • Provide "white glove" service to license all clinical and medical staff in multiple states as assigned, • Proactively communicate with state licensing boards on behalf of clinicians, • Prequalify clinicians to assess licensure eligibility in each state by reviewing clinician education, exams taken, supervision history, and work experience, • Complete any tasks on the clinician's behalf that can be delegated or shared, • Arrange background checks and fingerprinting services as applicable, • Research multiple state licensing laws and provide education to other departments on licensing regulations and law as needed, • Research CEU requirements for renewals and proactively notify clinicians of requirements and deadlines, • Complete licensure renewals and apply for permits and registrations on behalf of clinicians as requested, • Provide education to other departments on licensing regulations and law as needed, • Proactively communicating with clinical and medical staff to secure necessary information to follow through with licensing tasks, • Ongoing communication with cross-department teams to ensure all teams are aware of any new licensing status, • Meet weekly, monthly, quarterly, and annual licensing goals, • Maintain accurate records of all licensing activities, • Work collaboratively with other team members on licensing projects The total target base compensation for this role will be between $65,000 and $75,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-REMOTE Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description DUTIES AND KEY RESPONSIBILITIES: Resident Experience & Service Excellence • Lead the move-in and first 30-day programs, including personal welcome receptions, post-move tours, introductions to residents, and structured check-ins at 10-day, 30-day, 60-day, and biannual intervals., • Manage communications with residents and families throughout the resident lifecycle (pre-admission, admission, maintenance, crisis, discharge), coordinating with ED and Case Manager to review service delivery failures., • Develop, implement, and enforce signature service standards covering greeting procedures, response times (24-hour non-urgent, 2-hour priority), complaint escalation, and resolution processes., • Establish service recovery protocols to ensure 95%+ resident satisfaction scores in non-care areas (Dining, Housekeeping, Maintenance, Programming)., • Collaborate with Culinary and Lifestyle teams to coordinate private family celebrations, holiday events, wine tastings, and cooking demonstrations., • Oversee seasonal décor updates and ensure alignment with brand standards in collaboration with Lifestyle Director., • Recruit, onboard, manage, and provide ongoing coaching to concierge team members (FT and PT)., • Provide guidance, but not direct oversight, to Dining Room and Housekeeping teams regarding service standards., • Develop monthly training programs covering senior-specific communication, hospitality practices, and sales-focused customer interactions., • Conduct quarterly performance reviews, implement recognition programs, and track hospitality service metrics using SOE standards in Power BI., • Oversee concierge operations, ensuring professional appearance, responsiveness, and hospitality-driven service., • Coordinate lifestyle activities, transportation, and entertainment bookings to enhance the resident experience., • Support alternative revenue initiatives, including guest dining, private event hosting, and premium service offerings., • Conduct daily walkthroughs of common areas, dining spaces, and high-traffic zones to identify and address issues immediately., • Participate in resident councils, suggestion programs, and satisfaction surveys, implementing action plans based on feedback., • Support sales team during prospective resident tours, highlighting hospitality standards and resident testimonials.