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Overview Provides clinical leadership to promote increased compliance with a range of quality and cost measures and standards of care. Manages service delivery of inter-professional and para-professional team members working on an individual case or population of cases. Acts as a key resource in providing clinical and operational guidance and support to assigned teams and other staff to achieve and enhance team outcomes. Provides advanced nursing clinical care for patients in accordance with current State and Federal rules and regulations for nurse practitioner's scope of practice and national standards of care. Works under the supervision of the Clinical Director for the Nurse Practitioner Program. • Manages and provides the full scope of advanced nursing practice for targeted patient populations, which may include short-term treatment of members at the point of care. Evaluates patient responses to therapy/interventions. Ensures revision of the inter-professional plan of care as necessary to achieve quality outcomes., • Serves as the clinical authority on individualized care teams and leads rounds and interdisciplinary care team meetings., • Manages and provides comprehensive, advanced nursing care, including post-discharge aftercare visits, annual comprehensive assessment visits, palliative care-care management program onboarding, and change in condition assessment visits (including physical examination, comprehensive history, screening for physical and/or psychological conditions, and point of care testing). Urgent interventions (i.e., escalations for the Care Teams, RPM, and the 24/7 Line), pharmacological and non-pharmacological interventions, ordering treatments and DME, preventative health maintenance activities, care management, referrals, discharge planning, counseling, and patient education. Establishes a treatment plan based on clinical findings and determines when further evaluation by the collaborating physician, specialist, or emergency care is warranted., • Collaborates with patients, families, primary care physicians and other team members to provide assessment and care planning. Assesses, plans, and provides intensive and continuous care management across client settings., • Manages and provides clinical services in compliance with standards of Patient-Centered Medical Home standards, meaningful use of medical record data, HEDIS and QARR quality of care measurements., • Manages inter-professional team efforts regarding the medical, nursing, therapy and ancillary care provided to patients to ensure quality outcomes are achieved., • Participates in on call coverage schedule to ensure 24/7 access to practice clinicians., • Assesses, educates, and improves client and caregiver knowledge of chronic disease, self-care management, and identification of changes in health status, including appropriate responses and actions through individualized education and inter-professional interventions., • Observes and analyzes team performance patterns related to population under care and assists in developing interventions to improve team performance. Provides remedial support and guidance to interdisciplinary team members to address implementation/evaluation of plans that maintain/increase customer experience with care, cost-efficiency, and quality care compliance with regulatory standards., • Communicates with internal and external care partners regarding the needs of the patient or population to ensure interventions occur in a timely and appropriate manner. Intervenes as needed when the care plan is not executed and remediates the situation to prevent reoccurrence., • Performs procedures as outlined in collaborative practice agreement and as privileged by the Credentialing Committee., • Manages quality of medical record documentation and submits billing information in accordance with Professional Corporation policy., • Provides care in one or more care settings based on the clinical requirements: virtually, telephonically or travels to patients’ homes and/or other facilities with varying environments (e.g., elevated buildings, walk-ups, care facilities, single/multiple family homes, presence of pets, etc.) using approved transportation options., • Upon request, performs peer reviews of work performance, including quality of care, clinical documentation, coding and billing practices, communication skills, and population surveillance., • May participate in the VNS Health Medical Care at Home Quality and Professional Advisory Committee and any associated workgroups related to development of evidence based clinical models of care, peer education and training, quality improvement, medical record configuration and reporting, maximizing the use of clinical decision support systems., • May act as a preceptor for student Nurse Practitioners, providing excellent role modeling of community-based primary care practice., • Assumes responsibility for continued professional growth, and maintains professional certification and licensure. For Psychiatric Nurse Practitioners only: • Conducts psychosocial assessments of interventions patients and develops treatment recommendations. Determines whether further evaluation by a collaborating psychiatrist is needed., • Provides the following services to patients: advocacy, psychoeducation, psychopharmacology, cognitive/behavioral interventions, monitoring of mental status, emotional support, brief psychotherapy and family-based interventions., • Supports and educates VNS Health staff and caregivers to enable them to better care for patients with psychiatric, cognitive, and/or behavioral challenges., • Consults with a collaborating psychiatrist as necessary to develop psychiatric evaluation and treatment plans., • Consults with the referrer on assessment, recommendations, and updates on treatment progress., • Follows treatment plans, revising and updating them as necessary, makes appropriate referrals for additional mental health services and provides crisis intervention as required., • Participates in interdisciplinary team meetings, case conferences and clinical supervision; attends in-service education programs., • Participates in special projects and performs other duties as assigned. Qualifications Licenses and Certifications: License and current registration to practice as a Registered Professional Nurse in New York State required. Certificate (license) and current registration to practice as a Nurse Practitioner in the State of New York, with a specialty in adult health, family health or gerontology required. Valid driver's license, as determined by operational/regional needs may be required. Maintains credentialed status with VNS Health Medical Care at Home and associated managed care plans required. Maintains NPI, Medicaid and Medicare provider numbers preferred. Maintains a collaborative practice agreement with a physician in compliance with New York State regulations preferred. Must be certified by ANCC or another accrediting Nurse Practitioner body – in order to bill Medicare and meet credentialing requirements required. For Psychiatric Nurse Practitioners only: Current PMHNP-BC certification required Education: Master's Degree of Science in Nursing, or other graduate degree from a nurse practitioner educational program registered by the New York State Education Department as qualifying for NP certification (licensure) required. Current ANCC or AANP certification as an adult, family or geriatric nurse practitioner required. For Psychiatric Nurse Practitioners only: Master's Degree in psychiatric-mental health Nurse Practitioner required. PhD in psychiatric-mental health Nurse Practitioner preferred. Work Experience: Minimum of two years of experience as a nurse practitioner utilizing full scope of practice preferred. Clinical home care experience or two years managerial experience preferred. Demonstrated knowledge of Hedis and QARR quality measures, ICD-10 and CPT coding for reimbursement of services required. Bilingual skills, as determined by operational needs required. For Psychiatric Nurse Practitioners only: Minimum of two years of experience as a psychiatric nurse practitioner utilizing full scope of practice required. Pay Range USD $58.30 - USD $77.72 /Hr. About Us VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.

Organization Description The Libertas Center is a grant-funded program under the Department of Emergency Medicine at Elmhurst Hospital, a 501(c)(3) nonprofit organization and a teaching hospital for the Icahn School of Medicine at Mount Sinai. The Libertas Center’s mission is to provide integrated services to help immigrant survivors of torture and human rights violations heal, regain independence, and restore hope and humanity in their lives. We use a strengths-based, client-centered and trauma-informed case management approach to provide services directly on-site and through coordination with our partners within and outside the hospital. In addition to direct services, the Libertas Center builds capacity through education and training of medical and mental health providers, conducts research on best practices in caring for torture survivors, and advocates for policies to address survivors’ needs. With over 15 years of experience in providing holistic services to immigrant torture survivors, our team uses its multidisciplinary expertise and an evidence-based approach to improve the well-being and quality of life for this vulnerable yet highly resilient population. Role Description The Libertas Center for Human Rights at Elmhurst Hospital in Queens, NY is seeking a Social Worker to support the implementation of a new grant, focused on specialized eligible immigrant populations including refugees and asylees. The overarching project goal is to sustainably expand access to comprehensive, culturally responsive health and wellness services, through the delivery of health education, case management, and wellness groups that promote physical, mental, and social well-being. The responsibilities of the Social Worker will include, but are not limited to, the following: • Provide Case Management and Care Coordination to an individual caseload of Libertas Center clients to ensure that their medical, mental health, social, and legal needs are met in a comprehensive and efficient manner., • Manage and coordinate client referrals, including tracking referral data, screening for eligibility and scheduling intakes., • Conduct intake assessments weekly and administer standardized questionnaires at intake and follow-up with clients., • Write intake narratives, eligibility forms, and specialized treatment plans for each client., • Develop trauma-informed treatment interventions appropriate for clients’ needs with the support of clinical supervision., • Provide strengths-based supportive counseling to a caseload of clients., • Organize and facilitate individual and group health education; alternative (yoga, art, photography, etc.); and group therapy, to promote wellness., • Conduct crisis intervention with clients in need of immediate help., • Develop and maintain relationships with service providers within Elmhurst Hospital and with partner organizations., • Maintain patient charts and files, including entering specified data points into database., • Accompany clients to appointments within Elmhurst Hospital., • Participate in Libertas Center data reporting, services tracking, and organizational and program development. Qualifications • LMSW (or MSW intending to obtain license within the next 6 months), • 1-2 years of experience providing trauma-informed counseling and case management services to vulnerable populations preferred., • 1-2 years of nonprofit sector experience in a field related to human rights, global health, and/or immigration preferred., • Fluency in Spanish strongly preferred. French, Arabic and other languages a plus., • Demonstrated cultural competency with immigrant communities and/or other vulnerable populations, ability to maintain patient confidentiality and the highest ethical standards, and a willingness to examine topics of power and structural oppression., • Demonstrated interest in learning about strengths-based case management and trauma-informed health care., • Highly detail-oriented, organized and reliably able to conduct tasks without the need for significant oversight., • Strong problem-solving skills; ability to address challenges of a wide variety with creativity, initiative, and resourcefulness., • Maturity, ability to respectfully navigate challenging situations and successfully meet responsibilities with professionalism., • Proven ability to work as a team player and be responsive to guidance and feedback while maintaining a positive work environment., • Ability to thrive on a fast-paced collaborative team where effective communication is essential., • Ability to work remotely with clients via video/phone, and familiarity in working with interpreters. Salary & Benefits Salary range is $58,000-63,000 per year. Full benefits package, including vacation, sick days, subsidized health insurance provided. Weekly clinical supervision will be provided with an LCSW. To Apply Please email your resume and a brief cover letter to info@libertascenter.net with "Social Worker Position" in the subject line.

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you. About the Role We are seeking a remote Talent Acquisition Specialist to join our growing team! The Talent Acquisition Specialist should be skilled at building networks, be confident & coachable, have a professional phone presence, and be flexible working in fast-paced environment aimed at identifying key talent to help provide critical solutions for youth across the country.The Talent Acquisition Specialist's primary focus is on clinical recruiting. In order to deliver the best possible care to our clients, we need exceptional clinicians to join our team. This candidate will play an integral role in sourcing new clinical team members to allow Charlie Health to serve more clients in more geographies. Charlie Health is growing quickly, we are looking for a candidate is able to work efficiently and independently, and can quickly source and develop strong rapport with candidates.Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.Responsibilities • Proactively identify, source and recruit candidates using a variety of sources including cold calling, job boards, research, internet sourcing, social media, referrals, etc., • Manage ATS and all internal job postings, implementing best practices and monitoring daily, • Conduct candidate screenings and schedule interviews as appropriate, • Work closely with leadership team and hiring managers to fully understand requirements and needs, • Develop and maintain relationships with candidates to keep an ongoing pipeline, • Document all candidate activity during the candidate process, • Be creative—identify new ways to source candidates and identify key clinical networks to broaden the applicant pool Qualifications • 1+ years of experience in full cycle recruiting, with a strong emphasis on outbound sourcing via LI Recruiter, • Work authorized in the United States and native or bilingual English proficiency, • Ability to utilize all different types of social medial platforms to source for top talent, • Analytical and research skills, • Solid candidate experience skills - the ability to draw in candidates and keep a strong pipeline, • Strong interpersonal, relationship-building and listening skills, with a natural, consultative style, • Ability to energize, communicate, and build rapport at all levels within an organization, • Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment, • Experience with high volume KPI/Metrics, • Greenhouse experience a plus Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits _.#LI-Remote Additional Information The expected base pay for this role will be between $54,000 and $60,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-REMOTE #LI-REMOTE • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don’t give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's and _ By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you. About the Role As a Senior Platform Engineer on the Data Platform team, you will be responsible for designing, implementing, and maintaining the data models, data access patterns, contracts, database infrastructure, and instrumentation that power our transactional systems. You will be at the intersection of every major engineering initiative, working across Product Engineering, Analytics, ML, and Platform to set the bar for data quality, consistency, usability, scalability, and security. You will ensure great data starts at the moment a feature is built, not as a cleanup task afterward. You'll also own one of the team's most impactful initiatives: designing and migrating to modern data models that reflect how our business works at scale. We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and profoundly impact millions of lives, apply today. Responsibilities • Define, implement, and evolve data models and schemas in Postgres to support product and analytical use cases., • Develop and maintain our data access standards and patterns in our core backend systems with Python and Typescript., • Lead the definition, design, and phased migration to improved data models for core business concepts., • Work alongside product engineering teams to deliver features with correct and well-modeled data at the source., • Measure and improve data quality, correctness, stability, and usability improvements across our transactional systems., • Provide options around key initiatives and break down work into visible and achievable milestones, delivering incremental value., • Mentor and train other engineers throughout the organization and seek to continually improve our architecture and data modeling standards and engineering processes., • Improve data usability, trust, and developer productivity by building shared tooling, patterns, and documentation that make it easy for teams to produce and consume high-quality data., • Maintain and improve our transactional database infrastructure running in AWS., • Review SQL and data access code for our production systems., • Partner with engineers across the organization to ensure database migrations are executed correctly and safely., • Profile, analyze, and tune slow or inefficient queries in Postgres., • Leverage AI-powered tooling to enhance the software development lifecycle., • Drive security, reliability, scalability, observability, and cost-efficiency improvements across our deployed services., • Hands-on experience participating in an on-call rotation, responding to and resolving critical infrastructure and application issues promptly., • We currently work in Scrumban-style 2-week sprints. Our teams work hybrid (required if in NY) and remotely across time zones, but are available during core meeting hours (12PM to 5PM EST). Requirements • 4+ years of experience in a role focused on Backend or Data Platform Engineering., • 3+ years of experience writing production-level SQL and backend code., • Recent expertise with Python as a primary programming language., • Experience with data modeling concepts and best practices (e.g., dimensional modeling, data vault, or similar)., • Experience with observability, monitoring, and logging tools such as Datadog and Cloudwatch., • Proven track record of breaking down large problems and delivering incremental value to meet deadlines while providing options for long-term improvements., • Ability to troubleshoot complex distributed systems., • Familiarity with AI-enabled developer productivity tooling., • Strong communication and problem-solving skills, and the ability to work in a fast-paced startup environment., • Hands-on experience participating in an on-call rotation, responding to and resolving critical infrastructure and application issues promptly., • Please note that team members who live within 45 minutes of a Charlie Health office are expected to follow a hybrid work schedule. Nice-to-Haves • Proficiency with programming languages like Typescript or Golang., • Experience with large data migrations on production systems., • Expertise with AWS services like Aurora, S3, SQS, ECS Fargate, and Lambda., • Proficiency with Snowflake as a cloud data warehouse., • Experience with Data Engineering tools like DBT, Dagster, Fivetran, and Hightouch., • Familiarity with event-driven data architectures and stream processing (e.g., Eventbridge, Kafka, or similar). Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits _. The total target base compensation for this role will be between $150,000 and $220,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don’t give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's and _ By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you. About the Role As a Care Admin Specialist, you will play a crucial role in supporting the operations of our organization by ensuring the accuracy and completeness of patient data, facilitating the transfer of information between systems, and providing administrative support to the admissions and clinical teams. Your role will be pivotal in ensuring the accuracy, integrity, and efficiency of our data processes, supporting various departments across the organization in delivering exceptional care and service. Success will be measured by the productivity and performance of your daily tasks as well as your ability to prioritize completion of high-priority tasks. We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Data Review and Transfer:, • Review and transfer patient data accurately and efficiently between Salesforce and medical records systems. Ensure that all information is entered correctly and in compliance with established protocols and standards., • Patient Chart Maintenance:, • Maintain patient charts and records, ensuring that all documentation is complete, up-to-date, and organized according to internal guidelines and regulatory requirements., • Data Entry and Management:, • Enter and update patient information in databases and electronic health records systems as needed. Monitor data integrity and accuracy, identifying and resolving discrepancies or errors promptly., • Administrative Support:, • Provide administrative support to the admissions and clinical teams, including scheduling appointments, organizing meetings, preparing documents, and handling correspondence. Assist with other administrative tasks as assigned., • Performing Attendance for various teams, Admin tasks as assigned, scheduling for various teams, responding to teams inquires supporting them with workflow or tech/questions., • Compliance Adherence:, • Adhere to compliance standards and regulations, including HIPAA, to protect the privacy and confidentiality of patient information. Follow established procedures for data handling, storage, and disposal., • Team Collaboration:, • Collaborate with internal teams, including admissions, clinical, and administrative staff, to ensure seamless communication and coordination of patient care and administrative activities., • Training and Development:, • Participate in training programs and professional development opportunities to enhance your knowledge and skills in care administration, data management, and compliance practices. Qualifications • 1+ years of relevant work experience, • Associate or Bachelor's degree in health sciences, communications, or relevant field, • Previous experience in a healthcare or administrative role relating to data operations, data management, or related roles, with a strong understanding of data reconciliation, manual data entry, and data migration processes is a plus but not required, • Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines in a fast-paced environment., • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders., • Commitment to maintaining confidentiality and adhering to compliance standards and regulations., • Willingness to learn and adapt to new systems, processes, and procedures., • Knowledge of database systems and tools such as GSheets, Salesforce, and EMRs is a plus., • Availability to work 20-28 hours per week. The hours for this position are Monday-Sunday, working any days of the week you prefer, but need to be available to work either 5 days/week (4) hour shifts, or 4 days/week (5) hour shifts as a minimum requirement., • Some Weekend Availability required - The schedule for the position is you choosing to work 4 days/week (5) hour shifts or working 5/days week (4) hour shifts between Monday-Sunday. Available shifts M-F are either a 8am or 10am MST start time and on Fri/Sat/Sun it can be 6am/8am/10am/12pm MST. Note to Colorado applicants: Applications will be accepted and reviewed on a rolling basis. Please note that this role is not available to candidates in Alaska, California, Maine, New York, Oregon, Washington State, Washington D.C., Massachusetts, New Jersey, Connecticut, and Minnesota #LI-REMOTE Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found _. Please note that the cost for this background check will be paid for in full by Charlie Health. • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don’t give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's and _ By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Two Chairs is building a new kind of mental health system based on the idea that the status quo isn’t good enough. Industry-best clinician experiences, better client outcomes, groundbreaking innovation, and access to the highest quality care are how we’ll raise the bar for the entire industry. With that, we're excited and honored to have been recognized as a and . One of our company values is "Embrace Differences" and diversity, equity, inclusion, and belonging are the principles guiding how we build our business and teams. We encourage interested candidates from all backgrounds to apply even if they don't think they meet some expectations of the role. Why Two Chairs is consistently a Great Place to Work • Competitive Pay: Earn a total hourly rate of $62–$96 (guaranteed base + incentive potential), paid semi-monthly. Base rate determined by clinical experience, place of residence, and overall qualifications., • Truly Flexible Work: Work remotely with a schedule that fits your life: no nights, no weekends, no on-call responsibilities. We also provide paid administrative time so documentation doesn’t follow you home., • Mission-Driven, Clinician-Led: We’re dedicated to creating a world where everyone has access to exceptional mental healthcare. Clinical decisions are made by clinicians for clinicians, ensuring you’re supported by a team that is focused on centering the client and enabling clinicians to deliver exceptional care., • Clinical Excellence Comes First: You’ll join a deeply collaborative environment, with access to physician partners, therapists, and crisis support services. Our integrated platform provides tools that enable measurement-based care, clinical decision support, and seamless information sharing. What You’ll Do • Conduct 60-minute psychiatry assessments and 30-minute follow-up sessions remotely., • Prescribe and manage psychiatric medications, including controlled substances, in accordance with state and federal regulations., • Integrate brief psychotherapy when clinically appropriate to support your clients in reaching their goals efficiently and sustainably., • Collaborate with physicians and clinical leadership for support, escalation, and continued learning., • Partner with therapists and other providers through integrated care plans, shared treatment insights, and team consultation spaces., • Use data-informed tools and measurement-based care to tailor treatment plans and improve outcomes., • Contribute to a growing, diverse community of clinicians committed to redefining mental health care. What success looks like In your first 90 days You will become comfortable with Two Chairs systems, processes, and teams, supported by an onboarding team and clinical leadership. You will gradually build a caseload and deliver exceptional mental health care. You will collaborate with team members and help refine workflows and care protocols. By the end of your first year You will have established a robust caseload of clients and delivered exceptional care, as evidenced by clinical outcomes. You will have made contributions to our program and to a world where everyone has access to exceptional mental health care. What We Offer • Compensation you can count on:, • Competitive Pay: Hourly rate of $62-$96 based on clinical experience, place of residence, and overall qualifications, • Guaranteed Onboarding Support: Earn 100% of your hourly rate during your initial 90-day ramp period while you build your caseload, • Sustainable Base + Incentive: Following the ramp period, you’ll receive a guaranteed base (80% of your hourly rate) plus an incentive structure that rewards clinical productivity and the integration of psychotherapy, • Comprehensive Coverage: we pay for administrative time, clinical consultations, trainings, and no-shows., • Long-term Growth: Eligibility for annual performance-based merit increases, • Comprehensive Benefits:, • Sick leave, • Access to 401(k) retirement plan options, • Credentialing and cross-licensing support, • License renewal fee reimbursement, • Technology package including laptop, EHR system, HIPAA compliant video platform, and more, • Malpractice Insurance provided, • Supervising Psychiatrist fees covered, • Flexible Schedule:, • Part-time, W2 position (up to 16 hours per week) with opportunity for increased hours over time., • Expect to spend ~75% of time on direct client care and ~25% focused on admin/ supervisory work. The balance may vary based on team needs., • Build a schedule that works for you within our operating hours of M-F, 8am-8pm., • Start date: mid-August 2026, • Clinical Coverage:, • Backup coverage, so your clients are supported when you’re away, • Dedicated 24/7 crisis line available for immediate risk assessments and arrangement of in-person interventions if needed Compensation Ranges • Zone 1 / New York City and San Francisco | $80-108/hour, • New hires can reasonably expect an offer between $80 and $96/hour, • Zone 2 / Portland, Boston, Chicago, Washington DC, New Jersey, Washington, all other CA locations | $70-95/hour • New hires can reasonably expect an offer between $70 and $86/hour, • Zone 3 / Miami, Philadelphia, Denver, Austin, Dallas, Houston | $67-91/hour, • New hires can reasonably expect an offer between $67 and $81/hour, • Zone 4 / All other locations | $62-87/hour, • New hires can reasonably expect an offer between $62 and $76/hour Who You Are • A board-certified Psychiatric Mental Health Nurse Practitioner (PMHNP-BC), • Licensed to practice in Washington DC as a PMHNP (additional licensure in Maryland and Virginia preferred), • Open to obtaining additional state licenses to support company expansion. Two Chairs covers all costs and provides full administrative support for the cross-licensing process., • 2+ years of experience providing mental health services as a PMHNP, • Active DEA license in Washington DC, • Experienced in delivering remote telepsychiatry services, • Passionate about high-quality, measurement-based, collaborative care, • Eager to join a community of clinicians who are driven by purpose and help us build upon our psychiatry program to improve our services and systems continually, • Able to start in mid-August 2026 Please stay alert for job scams: All communication will come from official Two Chairs email domains (@twochairs.com or @twochairscareers.com). See tips from the FTC to avoid job scams: #LI-REMOTE

Sailor Health is on a mission to solve the mental health crisis among older adults. In the United States, older adults have the highest suicide rates of any age group yet receive the least mental health care. By 2030, over 65 million seniors will make up nearly a quarter of the U.S. population, creating one of the largest and most urgent challenges in healthcare. Sailor is building the platform for senior mental health, connecting older adults, therapists, healthcare professionals, and insurance plans. Our AI-native operating system powers seamless care coordination, real-time clinical insights, and insurance billing - enabling therapists to spend more time delivering compassionate care. We are growing quickly and have partnered with Medicare to offer affordable and exceptional psychotherapy to hundreds of patients. We are honored to have the support and backing of world-class founders from Ramp, Nourish, Headway, Charlie Health, and Spring Health. Location: HQ - New York City - Remote. We’re looking for a Founding Full-Stack Engineer to lead our AI-powered full stack from architecture to launch. You’ll work side-by-side with our co-founders to build the systems and AI infrastructure that power our platform – from therapist tooling to care navigation copilots. This is a ground-floor opportunity to design and launch an AI-first product from scratch at a startup with extreme PMF. You’ll own major technical decisions, shape our engineering culture, and bring bold ideas to life – fast. If you’re eager to move with speed and autonomy, and want your code to drive meaningful, measurable impact at scale, we’d love to meet you. Build our V1 clinical operations layer: Design and ship core systems across our patient experience, therapist workflows, and EHR – from first line of code to production-ready tools. Lead AI innovation: Build and scale AI-native features including speech-to-text triage, care navigation copilots, auto-summarized progress notes, intelligent intake, and real-time voice agents that speak with families Set the technical bar and grow the engineering team: Own architecture and major technical decisions while rolling up your sleeves to code, review, and ship. Mentor and inspire teammates, shaping a culture of speed, excellence, and impact. Move at the speed of light: Collaborate directly with clinicians, designers, and founders to ship, iterate, and improve in real-time – with no bureaucratic drag You’re an A+ player. You have a burning desire to win, a track record of excellence, and a drive to build with urgency and precision. You want to be the best and you want your team win. You have 4+ years of experience. You’ve contributed meaningfully to engineering teams in fast-paced, high-ownership settings – ideally at startups or in founder-facing roles. You’re fluent across the stack. You move confidently between backend and frontend systems and can architect elegant, scalable solutions end-to-end. You’re a mission-driven leader. You care deeply about solving the mental health crisis for older adults and want your work to have life-changing impact. You lead with empathy, set a high bar for excellence, and inspire those around you to move fast with purpose.

Two Chairs is building a new kind of mental health system based on the idea that the status quo isn’t good enough. Industry-best clinician experiences, better client outcomes, groundbreaking innovation, and access to the highest quality care are how we’ll raise the bar for the entire industry. With that, we're excited and honored to have been recognized as a and . One of our company values is "Embrace Differences" and diversity, equity, inclusion, and belonging are the principles guiding how we build our business and teams. We encourage interested candidates from all backgrounds to apply even if they don't think they meet some expectations of the role. Why Two Chairs is consistently a Great Place to Work • Competitive Pay: Earn a total hourly rate of $62–$96 (guaranteed base + incentive potential), paid semi-monthly. Base rate determined by clinical experience, place of residence, and overall qualifications., • Truly Flexible Work: Work remotely with a schedule that fits your life: no nights, no weekends, no on-call responsibilities. We also provide paid administrative time so documentation doesn’t follow you home., • Mission-Driven, Clinician-Led: We’re dedicated to creating a world where everyone has access to exceptional mental healthcare. Clinical decisions are made by clinicians for clinicians, ensuring you’re supported by a team that is focused on centering the client and enabling clinicians to deliver exceptional care., • Clinical Excellence Comes First: You’ll join a deeply collaborative environment, with access to physician partners, therapists, and crisis support services. Our integrated platform provides tools that enable measurement-based care, clinical decision support, and seamless information sharing. What You’ll Do • Conduct 60-minute psychiatry assessments and 30-minute follow-up sessions remotely., • Prescribe and manage psychiatric medications, including controlled substances, in accordance with state and federal regulations., • Integrate brief psychotherapy when clinically appropriate to support your clients in reaching their goals efficiently and sustainably., • Collaborate with physicians and clinical leadership for support, escalation, and continued learning., • Partner with therapists and other providers through integrated care plans, shared treatment insights, and team consultation spaces., • Use data-informed tools and measurement-based care to tailor treatment plans and improve outcomes., • Contribute to a growing, diverse community of clinicians committed to redefining mental health care. What success looks like In your first 90 days You will become comfortable with Two Chairs systems, processes, and teams, supported by an onboarding team and clinical leadership. You will gradually build a caseload and deliver exceptional mental health care. You will collaborate with team members and help refine workflows and care protocols. By the end of your first year You will have established a robust caseload of clients and delivered exceptional care, as evidenced by clinical outcomes. You will have made contributions to our program and to a world where everyone has access to exceptional mental health care. What We Offer • Compensation you can count on:, • Competitive Pay: Hourly rate of $62-$96 based on clinical experience, place of residence, and overall qualifications, • Guaranteed Onboarding Support: Earn 100% of your hourly rate during your initial 90-day ramp period while you build your caseload, • Sustainable Base + Incentive: Following the ramp period, you’ll receive a guaranteed base (80% of your hourly rate) plus an incentive structure that rewards clinical productivity and the integration of psychotherapy, • Comprehensive Coverage: we pay for administrative time, clinical consultations, trainings, and no-shows., • Long-term Growth: Eligibility for annual performance-based merit increases, • Comprehensive Benefits:, • Sick leave, • Access to 401(k) retirement plan options, • Credentialing and cross-licensing support, • License renewal fee reimbursement, • Technology package including laptop, EHR system, HIPAA compliant video platform, and more, • Malpractice Insurance provided, • Supervising Psychiatrist fees covered, • Flexible Schedule:, • Part-time, W2 position (up to 16 hours per week) with opportunity for increased hours over time., • Expect to spend ~75% of time on direct client care and ~25% focused on admin/ supervisory work. The balance may vary based on team needs., • Build a schedule that works for you within our operating hours of M-F, 8am-8pm., • Start date: September 2026, • Clinical Coverage:, • Backup coverage, so your clients are supported when you’re away, • Dedicated 24/7 crisis line available for immediate risk assessments and arrangement of in-person interventions if needed Compensation Ranges • Zone 1 / New York City and San Francisco | $80-108/hour, • New hires can reasonably expect an offer between $80 and $96/hour, • Zone 2 / Portland, Boston, Chicago, Washington DC, New Jersey, Washington, all other CA locations | $70-95/hour • New hires can reasonably expect an offer between $70 and $86/hour, • Zone 3 / Miami, Philadelphia, Denver, Austin, Dallas, Houston | $67-91/hour, • New hires can reasonably expect an offer between $67 and $81/hour, • Zone 4 / All other locations | $62-87/hour, • New hires can reasonably expect an offer between $62 and $76/hour Who You Are • A board-certified Psychiatric Mental Health Nurse Practitioner (PMHNP-BC), • Licensed to practice in California as a PMHNP (additional licensure a plus!), • Open to obtaining additional state licenses to support company expansion. Two Chairs covers all costs and provides full administrative support for the cross-licensing process., • 2+ years of experience providing mental health services as a PMHNP, • Active DEA license in California, • Experienced in delivering remote telepsychiatry services, • Passionate about high-quality, measurement-based, collaborative care, • Eager to join a community of clinicians who are driven by purpose and help us build upon our psychiatry program to improve our services and systems continually, • Able to start in September 2026 Important Notes: • If you need a reasonable accommodation, please let your recruiter know so our People Team can assist you., • Please stay alert for job scams: All communication will come from official Two Chairs email domains (@twochairs.com or @twochairscareers.com). See tips from the FTC to avoid job scams: _ #LI-REMOTE

Two Chairs is building a new kind of mental health system based on the idea that the status quo isn’t good enough. Industry-best clinician experiences, better client outcomes, groundbreaking innovation, and access to the highest quality care are how we’ll raise the bar for the entire industry. With that, we're excited and honored to have been recognized as a and . One of our company values is "Embrace Differences" and diversity, equity, inclusion, and belonging are the principles guiding how we build our business and teams. We encourage interested candidates from all backgrounds to apply even if they don't think they meet some expectations of the role. Why Two Chairs is consistently a Great Place to Work • Competitive Pay: Earn a total hourly rate of $62–$96 (guaranteed base + incentive potential), paid semi-monthly. Base rate determined by clinical experience, place of residence, and overall qualifications., • Truly Flexible Work: Work remotely with a schedule that fits your life: no nights, no weekends, no on-call responsibilities. We also provide paid administrative time so documentation doesn’t follow you home., • Mission-Driven, Clinician-Led: We’re dedicated to creating a world where everyone has access to exceptional mental healthcare. Clinical decisions are made by clinicians for clinicians, ensuring you’re supported by a team that is focused on centering the client and enabling clinicians to deliver exceptional care., • Clinical Excellence Comes First: You’ll join a deeply collaborative environment, with access to physician partners, therapists, and crisis support services. Our integrated platform provides tools that enable measurement-based care, clinical decision support, and seamless information sharing. What You’ll Do • Conduct 60-minute psychiatry assessments and 30-minute follow-up sessions remotely., • Prescribe and manage psychiatric medications, including controlled substances, in accordance with state and federal regulations., • Integrate brief psychotherapy when clinically appropriate to support your clients in reaching their goals efficiently and sustainably., • Collaborate with physicians and clinical leadership for support, escalation, and continued learning., • Partner with therapists and other providers through integrated care plans, shared treatment insights, and team consultation spaces., • Use data-informed tools and measurement-based care to tailor treatment plans and improve outcomes., • Contribute to a growing, diverse community of clinicians committed to redefining mental health care. What success looks like In your first 90 days You will become comfortable with Two Chairs systems, processes, and teams, supported by an onboarding team and clinical leadership. You will gradually build a caseload and deliver exceptional mental health care. You will collaborate with team members and help refine workflows and care protocols. By the end of your first year You will have established a robust caseload of clients and delivered exceptional care, as evidenced by clinical outcomes. You will have made contributions to our program and to a world where everyone has access to exceptional mental health care. What We Offer • Compensation you can count on:, • Competitive Pay: Hourly rate of $62-$96 based on clinical experience, place of residence, and overall qualifications, • Guaranteed Onboarding Support: Earn 100% of your hourly rate during your initial 90-day ramp period while you build your caseload, • Sustainable Base + Incentive: Following the ramp period, you’ll receive a guaranteed base (80% of your hourly rate) plus an incentive structure that rewards clinical productivity and the integration of psychotherapy, • Comprehensive Coverage: we pay for administrative time, clinical consultations, trainings, and no-shows., • Long-term Growth: Eligibility for annual performance-based merit increases, • Comprehensive Benefits:, • Sick leave, • Access to 401(k) retirement plan options, • Credentialing and cross-licensing support, • License renewal fee reimbursement, • Technology package including laptop, EHR system, HIPAA compliant video platform, and more, • Malpractice Insurance provided, • Supervising Psychiatrist fees covered, • Flexible Schedule:, • Part-time, W2 position (up to 16 hours per week) with opportunity for increased hours over time., • Expect to spend ~75% of time on direct client care and ~25% focused on admin/ supervisory work. The balance may vary based on team needs., • Build a schedule that works for you within our operating hours of M-F, 8am-8pm., • Start date: mid-August 2026, • Clinical Coverage:, • Backup coverage, so your clients are supported when you’re away, • Dedicated 24/7 crisis line available for immediate risk assessments and arrangement of in-person interventions if needed Compensation Ranges • Zone 1 / New York City and San Francisco | $80-108/hour, • New hires can reasonably expect an offer between $80 and $96/hour, • Zone 2 / Portland, Boston, Chicago, Washington DC, New Jersey, Washington, all other CA locations | $70-95/hour • New hires can reasonably expect an offer between $70 and $86/hour, • Zone 3 / Miami, Philadelphia, Denver, Austin, Dallas, Houston | $67-91/hour, • New hires can reasonably expect an offer between $67 and $81/hour, • Zone 4 / All other locations | $62-87/hour, • New hires can reasonably expect an offer between $62 and $76/hour Who You Are • A board-certified Psychiatric Mental Health Nurse Practitioner (PMHNP-BC), • Licensed to practice in Maryland as a PMHNP (additional licensure in Virginia and Washington DC preferred), • Open to obtaining additional state licenses to support company expansion. Two Chairs covers all costs and provides full administrative support for the cross-licensing process., • 2+ years of experience providing mental health services as a PMHNP, • Active DEA license in Maryland, • Experienced in delivering remote telepsychiatry services, • Passionate about high-quality, measurement-based, collaborative care, • Eager to join a community of clinicians who are driven by purpose and help us build upon our psychiatry program to improve our services and systems continually, • Able to start in mid-August 2026 Please stay alert for job scams: All communication will come from official Two Chairs email domains (@twochairs.com or @twochairscareers.com). See tips from the FTC to avoid job scams: #LI-REMOTE

Job Description About Rising Ground Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City. About the Role The Child Care Counselor provides direct care and support to children and adolescents in the residential treatment center setting. The role involves helping clients address emotional, behavioral, and psychological challenges while fostering a safe, nurturing environment. The counselor works closely with a multidisciplinary team to implement treatment plans, monitor progress, and support the overall therapeutic goals of the center. What You’ll Do 1. Key Responsibilities: o Provide direct care and supervision to children and adolescents in a residential setting, ensuring their safety, well-being, and emotional needs are met. o Actively and diligently supervise youth at all times; both in the cottage, and when escorting youth on campus or during off-ground programming. o Utilize the appropriate techniques of behavior management and crisis intervention, using TCI and other agency provided trainings. o Remain sensitive and understanding in difficult and stressful situations; keeping the youth’s needs and feelings in perspective. o Support individualized treatment plans in collaboration with clinical staff, helping to achieve therapeutic goals. o Assist clients with daily living skills, emotional regulation, and behavior management in both group and one-on-one settings. o Maintain accurate and up-to-date documentation of client progress, incidents, and treatment plan goals. Perform Life Space Interviews as trained. (e.g., incident reports, statements, goal tracking, etc.) o Foster a positive, structured, and supportive environment for clients, encouraging healthy coping mechanisms and emotional growth. o Communicate effectively with staff, team members and other professionals to ensure a cohesive and holistic approach to client care. o Participate in team meetings and provide feedback regarding client behavior, progress, and any adjustments needed in treatment plans. o Model appropriate behavior and social skills for clients, offering guidance and mentorship when needed. o Support crisis intervention efforts and manage emergency situations when necessary, following established protocols. o Access /communicate with other team members (i.e., medical and clinical) as necessary to ensure the health and safety of residents. o Maintain / inspect the cottage to ensure no health or safety hazards exist. Remove or report concerns as necessary. o Report any observed violations of code of conduct to supervisor immediately (i.e, inappropriate sexual behaviors or physical aggression between co-workers and youth). Provide written documentation if requested. 1. Bus Monitoring o Staff are required to serve as bus monitors for young people being transported to and from school or other designated locations. This includes ensuring the safety and well-being of the youth while on the bus, monitoring behavior, and ensuring compliance with all transportation and safety guidelines. o Staff are expected to address any behavioral issues or concerns during the transport and report any incidents or concerns to the appropriate team members. o Staff are required to follow the supervision protocol while in transit and complete any necessary documentation once arriving back to the campus. 1. Program Delivery: o Supervise, assist, and teach residents to perform all activities of daily living, including self-care, chores, etc. o Initiate, support and escort residents to planned recreation and other therapeutic educational activities. Look for ways to improve the daily structure, coordination, and overall program implementation. This includes driving an agency vehicle if deemed certified, as needed/expected. o Implement PBIS (Positive Behavioral Interventions and Support) System fully and in accordance with training. At all times model the core values of ROAR (respect, on task, act safely and be responsible) and frame corrections of student behaviors in a positive way. Your Qualifications · High School Diploma/GED required. · A safe driving record as determined by NYS Department of Motor Vehicles · Experience Minimum of 5 years of experience in a residential treatment or special education setting, with at least 3 years in a supervisory or management role. · Experience working with children or adolescents with emotional, behavioral, or developmental disabilities in a residential, educational, or therapeutic setting. · Strong understanding of state and federal regulations governing residential treatment programs and special education services. · Excellent communication, interpersonal, and leadership skills, with the ability to work effectively with students, families, school personnel, and external agencies. · Ability to manage complex cases, implement treatment plans, and provide crisis intervention when necessary. · Commitment to fostering a positive, inclusive, and therapeutic environment for all students. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Supervisory Responsibility Yes/No Work Environment: This position is based out of our Yonkers Residential Treatment Center location for adolescents ages 12-21. Position Type/Expected Hours of Work: This position is in a 24/7 program. The CCC shifts available are 7am-3pm, 1pm-9pm and 9pm-7am. Staff may be required to remain on shift if there is no immediate staff relief available, ensuring continuity of care and maintaining a safe, supportive environment for youth at all times. Flexibility in shift scheduling may be necessary to meet staffing needs. Additional Requirements: · Authorized to work in the U.S. · Ability to work in-person in New York City (NY) for at least 3 days or more per week. · Ability to travel to other Rising Ground sites (if required) Professional Practice · Arrive at work on time, respecting other shift workers and programmatic needs. · At all times, model the appropriate dress, speech and behavior for residents. This includes dressing professionally or in designated work uniforms/dress code if prescribed. · Professionally representing the agency when speaking with parents, community members or other stakeholders. · Maintain appropriate professional boundaries with adolescents and staff; Respond to all requests in a professional and courteous manner. · Respect the privacy of all individuals and maintain client confidentiality as prescribed by law and in Agency policies. · Assume the expected role on the treatment team and maintain collaborative relations with members. · Maintain and promote a cooperative, harmonious, teamwork environment within the workplace. Maintain and promote an atmosphere of dignity and respect in line with the philosophy and policies of Rising Ground. · Become knowledgeable of all RTC policies and procedures; modeling, training and actively supervising the use of each. · Attend all mandatory or recommended staff development workshops/trainings. · Show organizational commitment which includes understanding and actively supporting the mission, policies and procedures protecting the integrity of the Agency. Our Commitment to Diversity, Fairness, and Belonging Rising Ground is comprised of unique and valued individuals who together make the organization effective in assisting the children, adults and families who come to us for support. We believe that only when all employees contribute fully as their true selves can Rising Ground's true strength, vision, and values come to fruition. We recognize the ubiquitous social biases and structures that impact and shape the experiences of all people, including our own staff and people supported. Among the many biases present in our society that shape our personal and professional experiences race, gender, sexual orientation, and gender expression are all factors that can present hurdles. As such, Rising Ground is committed to being an anti-racist and inclusive organization that will actively strive to overcome both systemic and interpersonal biases that perpetuate oppression. Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Commercial Transactions & Strategy, • Negotiate high-stakes technology, SaaS, payor, and strategic partnership agreements, • Audit existing commercial relationships to improve terms and align with evolving data strategies, • Build the "Legal Engine"—creating contracting templates, playbooks, and fallback frameworks, • Privacy & Data Governance, • Oversee compliance with HIPAA/HITECH, CCPA/CPRA, and state health privacy laws, • Lead the legal response for privacy incidents and manage notification obligations, • Product Counseling, • Advise Charlie Health's product teams on patient-facing and internal tools, including AI-enabled tools and automated features. Issues range from HIPAA and state privacy laws, AI notice and bias laws, AKS, FCA and other fraud and abuse laws, • Partner closely with Product Managers, Engineers, UX Designers, and Data teams to review product roadmaps, feature specifications, and design mockups for legal and regulatory risk, • Develop and implement Charlie Health's intellectual property strategy, including trade secret protection, copyright compliance, and patent planning, • Create and maintain policies governing open-source software use and AI tools, including rules around data inputs, confidentiality, and ownership of AI-generated content, • Marketing & Advertising, • Review marketing and advertising materials for compliance with FTC guidance, privacy laws, healthcare regulations, and intellectual property requirementsQualifications, • J.D. from an accredited law school and active bar membership in good standing, • Minimum of 5 years legal experience. Experience in a law firm setting with a focus on technology transactions is required. In-house experience is strongly preferred, • Strong understanding of and experience with commercial contracts, privacy, advertising regulations, and IP fundamentals, • Experience counseling on AI, data, and machine-learning initiatives, • Strong interest and ideally experience with federal and state healthcare privacy regulations (including HIPAA)., • Excellent analytical, communication, and negotiation skills, • Strong strategic thinking and problem-solving abilities, • Strong bias for action, with a track record of pushing initiatives across the finish line, • Work authorized in the United States and native-equivalent proficiency in English, • Able to work a hybrid schedule of 4 days/week in our NYC office and located within 75 minutes commuting distance of the officeNice to Haves, • Experience in digital health or healthcare, • Prior experience at a high-growth startup requiring end-to-end ownership of strategic projectsBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $194,000 and $235,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $213,000 and $259,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role As a member of the Growth Strategy team, you'll support Charlie Health's national expansion by helping drive territory design, role scoping, and account assignment for our Outreach team — and you'll do it with a heavy AI-assisted, data-driven lens. You'll build the models, analyses, and tooling that determine where we hire, how many roles we open each month, and how we structure rep coverage based on data, market opportunity, and growth objectives. You'll lead territory builds, support regional reshuffling, and partner cross-functionally with Outreach leadership, Talent Acquisition, and Sales Ops to ensure accounts are assigned efficiently and roles are released on a strategic cadence aligned with company OKRs. You'll also work closely with RevOps (Systems & Automation), Analytics, and Data Science — building on top of the platforms, data infrastructure, and AI tooling stack RevOps owns; pulling from central data sources and aligning on metric definitions with Analytics; and leaning on Data Science for advanced modeling when needed. The differentiator in this role is your toolkit and how you wield it: you'll use Claude and other AI tools alongside low-code platforms like Hex, Retool, and n8n to build TAM models, account-scoring frameworks, capacity models, and rep performance analytics — shipping analytical assets fast without needing to write production code from scratch. You'll also contribute to broader Growth Strategy initiatives related to market expansion, workforce planning analytics, and operational efficiency across the Outreach organization. You'll be given a high level of autonomy and responsibility, and we expect you to "think like an owner" — applying business judgment, not just executing analysis. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives, apply today. Responsibilities • Support territory mapping and book building for the Outreach team, using data and analytical models to ensure rep coverage is structured thoughtfully and deployed effectively, • Build and maintain the core analytical assets that drive workforce planning — TAM models, account scoring, capacity models, coverage gap analyses, and rep performance analytics — using AI-assisted tooling and low-code platforms, • Partner with Outreach leadership, Talent Acquisition, and Sales Ops to translate analytical outputs into clear recommendations on where to hire, when to open roles, and how to align coverage with growth priorities, • Work closely with RevOps (Systems & Automation), Analytics, and Data Science to build on shared platforms and data infrastructure, align on data sources and metric definitions, and lean on advanced modeling when needed, • Own the account cycling process — regularly auditing book composition, flagging stale or low-priority accounts, and surfacing reassignment or removal recommendations to ensure rep books stay accurate and well-calibrated to market opportunity, • Use market intelligence datasets to size addressable markets, identify coverage gaps, and pressure-test TAM assumptions underlying territory and hiring decisions, • Use Claude, Hex, Retool, n8n, and similar tools to automate manual workflows, scale account research, analyze rep activity and outcomes, and build self-serve analytics for the broader team, • Conduct experiment analysis and quantitative diagnostics on Outreach performance to surface where coverage, books, or hiring decisions need to change, • Improve territory mapping, workforce planning, and book-building processes through scalable, AI-assisted enhancements, • Apply sound business judgment when data is incomplete or ambiguous, and prepare clear, defensible recommendations for Growth Strategy leadership and stakeholders Requirements Must-Haves • Bachelor's degree, • 0–2 years of full-time experience (or relevant internship experience) in a hands-on technical/analytical role: GTM/RevOps analytics, growth or BizOps at a startup, analytics engineering, applied data science, or similar, • Hands-on experience building with modern AI tools — Claude, ChatGPT, or similar — including writing prompts, chaining outputs, and automating analytical workflows. Concrete examples expected, • Demonstrated experience building in low-code or no-code platforms — Hex, Retool, n8n, Zapier, Make, AppSheet, or similar. Bonus if applied to mapping, territory design, or sales/operations workflows, • SQL literacy — able to read, debug, and validate queries (including AI-generated ones), and write basic queries when needed. Hex + AI-assisted environments are the expected daily driver, • Strong analytical instincts and the ability to translate ambiguous business questions into models, dashboards, or tooling, • Sound business judgment — comfortable making logical calls when data is incomplete, and able to translate analytical output into defensible recommendations, • Microsoft Office proficiency — Word, PowerPoint, Excel Nice-to-Haves • Experience with TAM modeling, capacity planning, account scoring, or forecasting, • Exposure to mapping or territory tools (eSpatial, MapAnything, Maptive, or similar), • Experience with BI tools (Tableau, Looker, or similar), • Python or R experience (not required — Hex + AI handle most of what would otherwise require it), • Prior exposure to GTM strategy, sales ops, RevOps, consulting, or banking environments — a plus, not a requirement, and only meaningful when paired with the must-haves aboveBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional Information The target base compensation for this role will be between $75,000 and $100,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $82,000 and $110,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role As a member of the Growth Strategy team you will have the opportunity to influence and impact key growth initiatives at Charlie Health. Whether you are interested in go-to-market strategies or improving operational efficiencies in high growth provider businesses, this role will give you the opportunity to lead cross-functional projects that will have a profound impact on the organization. We expect that you will be low-ego, eager to join a fast-paced company, hungry to learn, and able to work independently. In this role, you will be given an exceptional level of autonomy and responsibility, but it is expected that this individual will "think like an owner" and commit themselves to Charlie Health's success. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Conduct research on high-potential new markets and clinical products, and develop strategies to efficiently go-to-market, • Develop and maintain comprehensive financial and operational analyses to support strategic decisions including new market and product expansion opportunities, • Build processes to improve operational efficiency at scale, both within the Growth Strategy department and across other segments of the organization, • Work with the Commercial Strategy, Care Strategy, Compliance, Finance and Outreach teams to develop market growth strategies, and then own execution at launch, • Lead cross-functional initiatives by liaising between internal and external stakeholders and keeping stakeholders accountable, • Conduct in-depth analyses of key business metrics and performance indicators to drive data-driven decision-making, • Monitor industry trends and competitive landscape to identify opportunities and inform strategic decision-making, • Prepare and present findings, recommendations, and updates to Growth Strategy leadership and stakeholders Requirements • Bachelors, • 1-3 years of relevant work experience; consulting, investment banking or investing experience a plus, • Exceptional communication, interpersonal, listening and relationship-building skills – High EQ, • Microsoft Office proficiency—Word, PowerPoint, Excel, • Professional experience with Financial modeling, forecasting, and analysis, • Experience with SQL, Hex, and/or Tableau is a plus, • Resourceful with a natural ability to problem solve and a bias for action, • Proactive self-started and natural multitasker, • Meticulous attention to detail, • Highly analytical, with an ability to construct research and data-driven recommendations, • Located within a 45-minute commute of New York City and able to work 4 days per week in our NYC officeBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $75,000 and $100,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $82,000 and $110,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionABOUT COMMONPOINT:At Commonpoint, community is at the heart of everything we do. With more than 90 program sites and flagship locations in Little Neck, Bayside, Forest Hills, East Elmhurst, and Jamaica, we proudly serve over 125,000 individuals each year. From early childhood to older adulthood, we support people from all walks of life on their journeys from crisis to stability and empowerment. Our wide range of programs, spanning social services, education, and recreation, reflects our mission to build a more connected, inclusive, and thriving community for all. ABOUT THE ROLE:To continue advancing the impact we have across the communities we serve, Commonpoint is hiring a Director, Supportive Services (LMSW) within the Opportunity Youth department. The Opportunity Youth department plays a vital role in serving out of school/out of work youth, ages 16-24 years old. The program includes GED classes, vocational training classes, paid internship opportunities, and employment placement assistance. The Director, Supportive Services (LMSW) will be responsible for connecting participants to needed resources, assisting with referrals,, providing crisis intervention for participants, and supervising Case Managers and Social Work Interns. This role reports directly to the Director, Advance and Earn Program. ROLE RESPONSIBILITIES:Program Coordination & Resource Development: • Identify participants’ needs and facilitate community partnerships to develop resources., • Maintain a referral tracker to monitor participants’ barriers and progress in referral processes. Clinical & Direct Participant Support: • Provide short-term counseling to participants waiting for referrals., • Support in crisis intervention as needed and provide continued case review for high-risk cases under program directors., • Maintain a caseload, as needed. Staff Supervision & Team Support: • Oversee 5 Case Managers and ensure case notes are reviewed, approved, and entered into PTS by program deadlines., • Support Case Managers with mental health assessments, Individual Service Strategy (ISS) needs, and support groups., • Assist Case Managers and Support Skills Instructor with workshops., • Act as site SIFI supervisor for social work interns. QUALIFICATIONS & KEY ATTRIBUTES:MINIMUM QUALIFICATIONS: • LMSW, LMHC, or CLSW., • 3-5 years of experience working with at-risk youth., • Sensitivity towards, and ability to, work with diverse individuals including, but not limited to, immigrants, single parents, English language learners, low-income youth, and high-barrier-to-employment population., • Proficient in Microsoft Office and Google Suite., • Able to attend trainings and meetings at other Commonpoint locations as needed., • Willingness to attend local community partnership meetings to learn about resources for participants., • Occasional weekend and evening hours will be necessary. PREFERRED QUALIFICATIONS: • Sifi Certified., • Google Suite proficient. COMPENSATION & BENEFITS:Commonpoint offers competitive base salaries benchmarked against comparable nonprofit organizations in the New York metropolitan area. Salaries are determined based on internal and external equity, as well as each position’s scope, qualifications, and organizational impact. We believe in compensating staff fairly and consistently, ensuring that all salary decisions align with our mission-driven commitment to equity and transparency. To maintain fairness across the organization, salary offers are set according to established salary bands and are not subject to negotiation. New hires typically start near the beginning of the salary range to allow for growth based on performance, professional development, and tenure. Our total rewards package reflects our dedication to employee well-being, growth, and recognition. Current benefits include: • Tiered health, dental, and vision insurance options., • Pension plan and 403(b) retirement savings opportunities., • Generous paid time off and family-supportive policies., • Professional development and education support to foster career growth., • Recognition and appreciation programs for exemplary performance., • Employee discounts on programs and services., • Access to free amenities, including private seasonal pool clubs and fitness facilities at select locations., • Long-service severance upon retirement. JOB DETAILSAnnual Salary: $70,000.Non-Union Position.Location: Commonpoint Bronx Center, 1665 Hoe Avenue, Bronx, NY, 10460. How to Apply:Please submit a cover letter and résumé, as a Word or PDF document only, to Jacqueline De La Cruz at jdelacruz@commonpoint.org. Please indicate "Director, Supportive Services (LMSW)” in the subject line. Due to the high volume of applicants, only qualified candidates will be contacted. Commonpoint is an equal just opportunity employer.

Job DescriptionJob Title: Marketing & Communications - Marketing Director Location: New York, NY Position Type: Contracted - 7/1/2026 - 1/3/2027 Work Type: Hybrid – 3 Days in office and 2 days remote Pay Range: $40/-hr to $45/-hr on W2. JOB ID: 14943-1 Note: EST business hours, with flexibility to accommodate global (GMT+1, PST) business needs Daily Responsibilities: • Co-manage community on our social channels (2-hour time slot) across LinkedIn, Facebook, Instagram, X, Threads, and YouTube — including monitoring, responding, and flagging sensitive or escalation-worthy content, • Assess and route escalations as needed, • Review and approve or reject incoming content requests from cross-functional teams against editorial standards, brand voice, and the monthly publishing governance framework, • Maintain and update the editorial calendar, making real-time adjustments to reflect shifting priorities, approvals, and contributor timelines, • Actively source and follow up on content from internal contributors to keep the publishing pipeline on track, • Monitor official social accounts across platforms and maintain an ongoing inventory of accounts across the enterprise social landscape Weekly Responsibilities: • Write and develop LinkedIn content for C-suite executives, managing approval workflows and scheduling, • Review inbound executive post requests, providing strategic guidance on timing, framing, • 1:1 with direct report, • Weekly sync with Sprinklr team to manage platform operations, • Bi-weekly sync with LinkedIn team to stay current on product updates, algorithm changes and campaign management, • Bi-weekly executive support meeting with other team to align on content priorities and upcoming needs, • Review paid social campaigns and make optimization decisions, • Update paid social campaign tracker to maintain accurate visibility, • Build and launch new paid campaigns as needed, including audience setup, creative briefing, and platform configuration, • Develop organic content as needed across formats and topics, • Enforce the monthly publishing governance framework, • Drive LinkedIn employee advocacy expansion, including developing activation strategies, and measuring impact Monthly Responsibilities: • Conduct full review and QA of the monthly organic social performance report, ensuring accuracy before stakeholder distribution, • Present the monthly performance report to stakeholders and content contributors, translating data into editorial recommendations and strategic direction for the following month, • Produce individualized monthly social performance snapshots for executives, • Lead monthly content planning sessions with executive support staff to build out the following month's calendar, • Deliver paid social campaign performance reporting as needed, • Design and lead social media trainings for internal teams and brokers, • Present in the Broker Cohort Program (1–2x per month) as part of a structured multi-session LinkedIn education curriculum, • Attend IMAC meeting and present on paid social performance and strategy as needed, • Attend monthly Content Planning meeting with cross-functional stakeholders, • Develop and execute executive and thought leadership content tied to flagship Content Marketing report launches, including sequencing strategy across corporate and individual accounts, • Meet with line-of-business account managers to align social strategy and upcoming initiatives Skills and Qualifications: • Platform Proficiency:, • Sprinklr (publishing & reporting, community management, social listening), • LinkedIn Analytics, • LinkedIn Campaign Manager, • Meta Ads Manager, • Video span (video editing) Stakeholder and Relationship Management: • Ability to manage C-suite and interface as a trusted partner, • Experience managing competing content priorities across multiple lines of business, corporate functions, and C-suite stakeholders simultaneously, • Skilled at enforcing governance frameworks and editorial standards, • Regular interface with platform partners (LinkedIn, Sprinklr) Content Editorial: • Executive ghost-writing for C-suite leaders, • Editorial oversight of a high-volume global B2B social channel, • Ability to translate complex business topics into clear, audience-first social content, • Experience developing structured content education programs, • Comfortable with content creation, including video Paid Social: • End-to-end campaign management across LinkedIn, Meta and YouTube, • Experience managing campaigns across multiple concurrent business priorities and budget lines Analytics and Reporting: • Analytics and reporting, • Monthly organic and paid performance reporting with executive-level distribution, • Ability to derive editorial strategy from performance data, and make recommendations accordingly Additional Considerations: • Accessible to NYC office at 200 Park Monday through Thursday, • EST business hours, with flexibility to accommodate global (GMT+1, PST) business needs, • Well-versed in project management across multiple teams and functions, • Ability to assess crisis and escalation needs in real time About Us: Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU. IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/. Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility. Powered by JazzHR qTVNouKS1S

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About The Role We are a startup with a big vision. Your role will be essential to our success. You'll be granted an unparalleled level of responsibility, as your efforts will literally define how many clients we are able to treat. You'll work hand-in-hand with our team to facilitate admissions for thousands of clients. You'll obsess (in a healthy way) over ensuring that every possible patient and family member feel taken care of by Charlie Health's Admissions Team. This position is highly interactive and serves as a critical part of aiding our patients as the team will be completing biopsychosocial assessments. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. Responsibilities • Accomplish department objectives by effectively managing a team of Admissions Assessment Therapists, Associates, and/or Coordinators, • Leads supervision, promoting growth and development including, but not limited to:, • Performance reviews, • Weekly one-on-one check-ins, • Team meetings, • Hiring, training, coaching, and development, • Developing growth plans, • Oversee intake and assessments of all prospective clients for national virtual intensive outpatient programming, • Complete monthly chart audits to ensure compliance and quality assurance, • Collaborate with Clinical Leadership, Admissions Leadership, Compliance, Revenue Cycle Management, and Utilization Review identifying opportunities for growth while developing, enhancing, and delivering policies and procedures to improve the quality of client experience and increase the efficacy of the admissions process, • Collaborates with teammates and determines admissions best practices, develops and revises admission policies and procedures, • Handles instances of escalation, provides service recovery, and determines the best course of action, • Demonstrate personable and competent communication skills to build rapport with clients in a compassionate, inclusive, and professional manner, • Present programming information in a thorough and supportive manner to help clients gain access to care, • Complete HIPAA-compliant virtual biopsychosocial assessments for a wide range of ages, including children, teens, young adults, and adults with various mental health concerns, • Identify and connect with appropriate staff when crisis intervention/safety assessment or a higher level of care is needed during the assessment, • Construct provisional mental health diagnoses utilizing DSM-V criteria, • Document client information in accordance with regulatory standards using electronic medical record, • Assign treatment team members and group schedules while informing staff of new admissions, • Goal-oriented and motivated by increasing access and removing barriers to mental health care, • Adapts to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sourcesRequirements, • Independent mental health licensure is required (LMFT, LCSW, LPC), • Masters degree in mental health or a related field required, • 2+ years of behavioral health admissions supervisory/management experience required, • Salesforce experience preferred, familiarity with cloud-based communication and relevant software—Gmail, Slack, Dropbox, Zoom, Office, EMR, • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Strong project management skills, with a demonstrable ability to assemble and manage details in a fast-paced, fluid environment, • Ability to energize, motivate, communicate, and build rapport at all levels within an organization, • High proficiency in navigating electronic medical record systems, • Work authorized in the United States and native or bilingual English proficiency, • Access to reliable technology resources to deliver uninterrupted, confidential, and compliant telehealth services Hours • Monday-Friday 11 AM - 7 PM EST or 12 - 8 PM EST, however this is a salaried role.Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The expected base pay for this role will be between $80,000 and $90,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. #LI-Remote This role is not presently available in Illinois.#LI-Remote Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role This is a unique opportunity to work on high-visibility, cross-functional initiatives that shape Charlie Health's financial and strategic direction. Reporting to the Director of Strategic Finance, you will work closely with senior leaders across the organization, leading "special projects" that span financial strategy, revenue analytics, and operational performance. This is a high impact, highly visible role on the Strategic Finance team, which plays a critical role in shaping Charlie Health's long-term business strategy, planning, and execution. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. Responsibilities • Lead high-priority analytical and strategic projects that inform key business decisions, spanning new program launches, operational efficiency, and core growth strategy, • Analyze large-scale session and billing datasets to identify revenue leakage, investigate collection anomalies, and recommend process improvements to the revenue cycle, • Partner directly with senior leaders to evaluate new initiatives, develop KPIs, and translate business performance into actionable insights, • Analyze Charlie Health's unit economics, client segmentation, and new program metrics to inform long-term strategy and optimize resource allocation, • Support key financial deliverables including Board materials, investor reporting, and performance reviews, • Identify and implement process improvements to strengthen accuracy, scalability, and automation of financial reporting, • Support the team on special projects including fundraising, new product development, market launches, and M&ARequirements, • 1-4+ years of of experience in investment banking, private equity, venture investing, management consulting, or strategic finance at a fast-paced, high-growth company, • Highly proficient in Excel / Google Sheets and PowerPoint / Google Slides, • Experience in building insights from scratch including sourcing, transforming, analyzing, and presenting complex, high-volume financial and operational data in a simple, easily understandable way, • Driven self-starter who enjoys rolling up their sleeves and building complex financial models in Excel or similar tools, • Excellent communication skills with the ability to distill technical analyses into compelling insights for senior stakeholders, • Excited by the chance to join a high-growth company with the ability to make an immediate impact in a fast-paced, dynamic working environment, • Good sense of humor. You enjoy the work you do and the people who work with you, • Work authorized in the United States and native or bilingual English proficiency, • Located within a 45-minute commute of New York City and able to work 4 days a week out of our New York City officeBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $91,000 and $134,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $100,000 and $147,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role As the Director, Data & Analytics Engineering, you will lead a team of Data and Analytics Engineers building the data foundation of the Charlie Health Operating Model, an AI-first model where the warehouse is no longer a passive reporting layer, but the substrate of our World Model: a continuously updated, causal representation of every patient, provider, payor, and operational signal in our ecosystem. You will own the pipelines, schemas, and storage systems that fuel both human and machine consumers, powering our 1,600+ dbt models, our real-time Intelligence Layer, and the agentic systems composing interventions on top of it. You will push us beyond Snowflake batch cycles into event-driven signal graphs that detect drift the moment a cohort's trajectory diverges from baseline, and you will architect the semantic retrieval surfaces that make our long-form clinical and operational artifacts AI-ready. This is a hands-on, Player-Coach leadership role. You will set the technical vision, run sprint ceremonies and roadmap planning, mentor ICs and a Data Engineering Manager, support DRIs running cross-cutting 90-day missions, and stay close enough to the code to make sharp architectural calls and unblock the team. You will partner with leaders across ML, Data Science, BizOps, Product, and Engineering and own the shape of the data model architecture that the next decade of Charlie Health is built on. We're a team of passionate, forward-thinking professionals eager to take on the behavioral health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the idea that the distance between identifying an operational friction and shipping a clinical intervention should be measured in days rather than months, apply today. Responsibilities • Own the warehouse and pipeline architecture that powers the Charlie Health World Model, the causal, continuously updated representation of our ecosystem that fuels reporting, product analytics, and the agentic Intelligence Layer, • Drive the long-term roadmap for AI-ready data: real-time signal graphs beyond batch cycles, schema-validated event flows, and semantic retrieval surfaces for transcripts, notes, and other long-form artifacts, • Define and execute a vision for scalable data model architecture in Snowflake, evolving 1,600+ existing dbt models toward extensible, well-governed, agent-consumable patterns, • Partner with Machine Learning, Data Science, Engineering, Product, and BizOps to align data initiatives with company priorities and unlock new opportunities, particularly the agentic capabilities riding on top of the World Model, • Lead execution end-to-end: sprint ceremonies, roadmap planning, and prioritization, with the discipline to keep a growing team shipping high-quality, reliable solutions on schedule, • Oversee data integrity, documentation, testing, monitoring, and provenance across systems so that stakeholders, human and agent, can trust and self-serve on our data, • Guide and contribute to architecture and design decisions across our stack (Dagster, Snowflake, dbt, Fivetran, Hightouch, Hex, Tableau), and resolve critical technical issues as a hands-on technical leader, • Own the data infrastructure that powers company-wide KPI reporting, ad hoc analysis, product analytics, and dashboard development, ensuring the underlying models, pipelines, and semantic layer enable downstream teams to deliver clear, accurate insights as business questions evolve, • Drive reliability, scalability, observability, security, and cost-efficiency improvements across the data stack, including the PHI gatekeeping and HITRUST-aligned patterns that govern signal ingestion, • Identify bottlenecks and implement improvements to team workflows, tools, and development practices, • Manage and mentor a growing team of Data and Analytics Engineers and one Data Engineering Manager. Operate as a Player-Coach: focus on craft, mentorship, high-leverage code review, and supporting DRIs running 90-day cross-cutting missions, • Establish metrics that track progress, communicate priorities, and demonstrate business impact, • Define and maintain data governance standards and proactively manage stakeholder expectations to drive scalable, trusted data useRequirements, • 10+ years of data or analytics engineering experience, with 4+ years managing and mentoring data and analytics engineers, with a focus on execution and delivery, • Proven ability to drive team operations, including sprint ceremonies, roadmap planning, and prioritization across multiple workstreams, • Hands-on background building and maintaining ELT pipelines using SQL, dbt, and OLAP databases like Snowflake, • Proficiency in Python (preferred) or another language strong enough to guide and review technical work, • Experience with workflow orchestration tools like Dagster, Airflow, or Prefect, • Skilled at building scalable reporting solutions in Tableau or Hex and enabling self-serve analytics across the organization, • Strong data modeling, provenance, and governance skills to support extensible, trusted, and consistent reporting and patterns, • Track record of improving team processes, optimizing workflows, and delivering measurable impact, • Effective cross-functional partner with Machine Learning, Data Science, Product and Engineering, aligning data work with business goals, • Clear, concise communicator who can translate complex technical concepts for non-technical stakeholders, • Comfortable navigating ambiguity, breaking down complex problems, and driving iterative solutions, • Committed people leader with a history of coaching talent and fostering a high-performance, inclusive team culture, • This role requires 4 days per week in our NYC office (Flatiron District) Nice to Haves • Familiarity with healthcare data standards (HIPAA, FHIR, HITRUST), • Experience with AWS cloud technologies, • Experience working in a startup environment, • Exposure to event-driven architectures (EventBridge, Kafka, CloudEvents) and JSON Schema registries, • Familiarity with vector stores (Pgvector, Pinecone) and patterns for semantic retrieval over operational data, • Experience supporting ML or agentic AI workloads as a data consumer — designing schemas, features, or context surfaces that downstream models and agents rely on, • Awareness of LLMOps tooling and what it takes to keep AI systems observable and PHI-safeBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional Information The total target base compensation for this role will be between $250,000 and $325,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Credentialing & Provider Enrollment Manager will lead Charlie Health's credentialing function and the team of specialists responsible for health plan enrollment across Medicaid and Commercial payors. You will own our delegated credentialing program end-to-end — a complex, specialized area spanning provider onboarding, primary source verification, the internal credentialing committee, and required payor and NCQA audits — while setting long-term credentialing strategy and managing the day-to-day performance of the team. You will partner cross-functionally with Commercial Strategy, RevOps, RCM, and Compliance to expand delegated credentialing statuses, resolve problem payors, and continuously improve how the team operates, including through automation and AI-enabled tooling. This is a hands-on leadership role for someone who has run a delegated credentialing program before and is excited to both own the details and build the long-term strategy. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Lead, manage, and develop a team of 5+ credentialing specialists, owning team KPIs including enrollment turnaround times and applications submitted & approved, • Own and operate the delegated credentialing program end-to-end, including provider onboarding, primary source verification, and maintaining NCQA-aligned standards, • Lead the internal credentialing committee — presenting cases, maintaining meeting minutes, and managing approvals, • Manage required payor audits and internal audits to ensure ongoing NCQA and delegated credentialing compliance, • Set and drive long-term credentialing strategy, partnering with Commercial Strategy to expand delegated credentialing statuses across payors, • Build and maintain a centralized "Credentialing Source of Truth" documenting payor-specific requirements (provisional credentialing, SLAs, backdating policies, etc.), • Partner with RevOps to align on KPIs and incentive structure, and with RCM to troubleshoot problem payors and credentialing-related denials, • Identify and implement process improvements that increase team efficiency, including automation and AI-enabled workflows, • Oversee day-to-day payor and Medicaid enrollment across group and individual submissions, ensuring timely, accurate, and compliant applications tracked in SalesforceRequirements, • Bachelor's degree, • 5+ years of experience in provider credentialing and/or health plan enrollment, • Direct, hands-on experience owning or operating a delegated credentialing program is required, including primary source verification, credentialing committee operations, and NCQA standards, • 2+ years of people management experience leading a credentialing or enrollment team preferred, • Experience with both Medicaid and Commercial payor enrollment, • Comfort with process improvement and a track record of leveraging automation and emerging technologies (including AI) to streamline operations, • Strong cross-functional collaboration skills across RevOps, RCM, Commercial Strategy, and Compliance, • Work authorized in the United States and native or bilingual English proficiency, • Familiarity with and willingness to use cloud-based communication software — Google Suite, Slack, Zoom, Dropbox, SalesforceBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. The total target base compensation for this role will be between $70,000 and $77,500 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-RemoteOur Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role As a Staff Data Scientist, you'll be seen as a tech lead thought leader across company leaders and across Product, Engineering, Design, Operations, and Clinical teams. You will help the company be rigorous and thoughtful on how to best use data and apply statistical methods. You will bring an experienced perspective among the team to help them polish their thinking and ultimately inform their roadmaps, shape their thinking, and drive outcomes. You will be a highly engaged cross-functional partner that is sought out to solve challenges and will be able to bridge the gap between technical and non-technical stakeholders, upleveling those around you. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Partner with Product, Engineering, Design, Clinical, Operations, and Machine Learning teams to turn ambiguous questions into clear analytical recommendations that influence strategy and decision-making., • Build and establish models and analyses using appropriate statistical methods that identify key roadmap items to prioritize across the respective teams., • Regularly influence leaders to accept recommendations and define the metrics that matter which will generate concrete and notable impact to the company's mission., • Partner closely with Analytics and Data Engineering to define key objectives for the team, design and scale repeatable frameworks, and enable broader self-serve use of existing tools & methods while keeping a high bar when it comes to analytical rigor., • Be a causal inference expert with knowledge across several methodologies (e.g. Experimentation, Diff-in-Diff, IV, Propensity Score, etc.) and serve as a key stakeholder in enabling this thinking., • Form and vocalize opinions on how we should do things and gain trust among company leaders as a key partner they should feel empowered to reach out to for brainstorming and new initiatives., • Serve as a tech lead for the Data Science org with strong mentorship of peers. Requirements • 7+ years in data science/analytics roles, at least 3 of those years in a tech lead capacity., • Demonstrated ability to navigate an ambiguous data environment, with start-up experience preferred related questions and provide approaches with appropriate statistical rigor to a wide variety of stakeholders., • Experience with modeling that led to clear and concrete adoption of recommendations and demonstrated visible impact, • Detailed knowledge of causal inference methods including (but not limited to): RCT, Diff-in-Diff, IPW, Propensity Score, Instrumental Variables, Variance Reduction, etc., • Experience with leveraging LLMs on text to generate insights and amplify existing work., • Strong technical proficiency: SQL, Python or R, modern ELT/ETL, OLAP databases (e.g., Snowflake), dbt, BI tools (e.g., Tableau, Hex), and experience setting up and scaling experimentation programs (A/B tests, causal inference, lift measurement)., • Excellent ability to communicate, collaborate, and influence business partners at all levels, but especially executives and those at Director+ levels., • Bonus: Healthcare Experience, Start-up Experience, • Passion for mission-driven work in mental health or healthcare settings and a desire to apply your skills to improve outcomes, • Please note: candidates located within a 75-minute commute of our NYC office are expected to work onsite 4 days/week.Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $190,000 and $270,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-hybrid Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Company Overview Global Guardian protects and delivers employees and families from political, environmental, and bad actor threats worldwide. We are a leading provider of emergency medical and security solutions for corporations and individuals. Our 24/7 Operations Centers in McLean, VA and Charlotte, NC, identify, monitor, and respond to threats and emergencies with on-the-ground teams in over 100 countries. Our world-class professionals have extensive intelligence community experience, military special operations, and federal law enforcement. Founded over ten years ago by a Delta Force Sergeant Major and an Army Special Forces Colonel, we are a values-based organization focusing on a camaraderie, service, and excellence culture. We have managed crises in the worst environments in the world, and we know how to act fast to provide unmatched service for our clients. Global Guardian is an investor-backed, high-growth company that offers employees growth opportunities within the organization. Position Overview The Global Security Operations Center (GSOC) Analyst will be responsible for handling the day-to-day operations of the GSOC, ensuring 24/7 coverage and response capabilities. This pivotal role requires a seasoned professional with an understanding of the industry's best practices as it relates to customer service, alarm response and video review, threat intelligence, travel safety and security, emergency management, and escalations. The Security Analyst will act as a trusted source of truth, upholding the highest standards of preparedness, response, and recovery capabilities across all regions. This position is 100% in person at the client site and has a start date of July 31st, 2026. Duties and Responsibilities • Monitor and track mission-critical operations and employee locations in real time, ensuring team safety and swift adaptation to evolving threats or logistical changes., • Evaluate flight patterns, hotel locations, high-risk destinations, and transportation options to provide travelers with safer choices and risk-reduction strategies., • Dispatch security officers, facilities, and on-site EMS personnel as required via telephone and/or radio during security or medical incidents., • Responsible for answering routine and emergency calls, which may include persons in distress, acting as a calm and collected security point of contact., • Maintain meticulous data keeping for security systems maintenance, tracking all repairs, problematic devices and escalating damaged equipment to the Systems Team, ensuring e2e repair completion., • Utilize mass communication systems to deliver urgent messages to the Crisis Management Team and operational leaders, adhering to established protocols., • Respond, compile and report all information regarding thefts, alarms, accidents and other incidents that may occur during course of duty., • Monitor Closed Circuit Television (CCTV), escalating threat detections of, while maintaining meticulous alarm tracking records., • Operate multi-line telephone and radio equipment., • Escalate without delay, complaints, critical event information to shift supervisor, Site Ops Manager and the GSOC manager., • Foster relationships with third-party security providers, law enforcement, and emergency services to enable coordinated crisis response., • For the first six months likely working alone as a single operator. Must be self-reliant, organized, and able to work independently., • Provide limited access badge support which may include operating digital camera equipment, badge printer, coordination of badge activation and distribution of new and or replacement badges., • All other duties as assigned. Qualifications and Skills Qualifications: • Bachelor's degree in Security Management, Emergency Management, Criminal Justice, or a related field is highly recommended and / or more than 3 years of experience in emergency management, crisis management, emergency operations centers, or a related field., • Familiarity with video surveillance, access control, threat intelligence, mass notification, and incident case management systems., • Professional certifications such as Certified Protection Professional (CPP), Physical Security Professional (PSP), or equivalent, are desirable., • Familiarity with Everbridge, Ontic and Microsoft 365 products. Required Skills: • Exceptional vigilance and attention to detail., • Strong analytical and problem-solving skills., • Excellent interpersonal and communication abilities., • Ability to work independently and make decisive, well-informed decisions., • Proven capability in handling high-stress situations and de-escalating conflicts., • Emotional intelligence and awareness to handle high stress situations with candor. Position Type and Schedule • This is a full-time, in-person position located in New York, New York., • Salaried, exempt professional., • Shift schedule., • The GSOC operates approximately 24/7. Work Environment and Physical Demands Reasonable accommodation requires the physical and mental capacity to perform all essential functions effectively. In addition to other demands, the demands of the job include: • Exposure to stressful situations, such as challenging individuals or high-alert security issues., • Exposure to sensitive and confidential information., • Regular computer usage., • Frequent sitting and standing. Global Guardian Values • We are hyper-responsive, • We find a way to “yes”, • We do what we say, • We work as a team Equal Opportunity Employer Statement Global Guardian is an equal opportunity employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status, or genetic information. If you need reasonable accommodation regarding the application process, do not hesitate to contact HRrecruiting@globalguardian.com. Powered by JazzHR 2aaKpMfUS5

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. Why Charlie Health? We are currently facing a nationwide mental health epidemic marked by rising rates of depression, anxiety, trauma, substance use disorders, and suicide. At the same time, those seeking help often encounter barriers—whether geographic, financial, or systemic—that prevent them from receiving timely and effective care. This urgent need calls for a reimagined approach to behavioral health treatment. At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our innovative virtual programs combine curated group sessions, individual therapy, and family therapy, delivered through personalized, evidence-based treatment plans designed for sustainable healing from the comfort of home. By connecting individuals with shared experiences and fostering supportive communities, Charlie Health provides a pathway to long-term recovery, with over 90% of our clients seeing improvement in their most challenging mental health symptoms. Every member of our team shares a deep commitment to this mission. If you're driven to make a meaningful impact, we invite you to join us in reshaping the future of mental healthcare. About the Role We are seeking a Senior Recruiter to partner closely with senior leaders across Charlie Health to build high-impact corporate teams. This role owns full-cycle recruiting for some of our most visible and complex searches, working directly with leadership as a strategic thought partner. As a Senior Recruiter, you will shape hiring strategy, build and maintain high-quality pipelines, and drive process improvements that raise the bar for how we hire as we scale. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Own full-cycle recruiting for high-priority corporate roles, partnering closely with leadership to define hiring needs, success profiles, and interview strategies, • Serve as a strategic thought partner to senior hiring managers, providing market insight, talent recommendations, and guidance throughout the hiring process, • Develop and execute thoughtful sourcing strategies across multiple channels to build diverse, high-quality pipelines for complex and competitive searches, • Evaluate, interview, and present candidates with clear, structured recommendations that support confident and timely hiring decisions, • Drive efficiency and consistency across the recruiting process by identifying opportunities for improvement and implementing scalable solutions, • Build and maintain strong relationships with internal stakeholders to ensure alignment, trust, and momentum across searches, • Manage candidate experience end-to-end, ensuring clear communication, strong engagement, and alignment with the Charlie Health mission, • Take ownership of recruiting projects and initiatives beyond individual roles, contributing to the continued evolution of Charlie Health's recruiting function Requirements • 4-7+ years of full-cycle recruiting experience, with demonstrated success hiring for complex corporate roles in high-growth, fast-paced environments, • Proven ability to partner with senior stakeholders (Director+ level), acting as a trusted advisor and thought partner throughout the hiring process, • Strong business acumen, with the ability to understand role impact, assess tradeoffs, and align hiring strategy to broader organizational goals Excellent communication and relationship-building skills, with the confidence to influence, challenge, and drive alignment across diverse audiences • Strong sense of ownership; able to manage multiple priorities, lead projects to completion, and continuously improve through feedback, • Organized and detail-oriented, with the ability to drive efficiency and momentum across searches while maintaining a high-quality candidate experience, • Authorized to work in the United States with native or bilingual English proficiencyBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The expected total cash compensation range, including potential bonus, will be between $109,000 and $136,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role As the Engineering Manager, Core Platform, you will lead a team of Platform Engineers, driving execution at a high level while fostering a culture of trust, empathy, and technical excellence. The Core Platform team is responsible for improving developer productivity, AI tooling, observability, shared services, and code quality in our core systems. Your work will directly shape how quickly we can turn ideas into impact for patients. You will help transform behavioral health care by building the platform behind our care model. You will provide structured execution, clear prioritization, and alignment with business needs. As a hands-on leader, you will lead sprint ceremonies, roadmap planning, provide mentorship, remove blockers, contribute technically as needed, and create a culture of execution and continuous improvement. You will partner with leaders in our Engineering, Data, and ML teams and define a vision for our Core Platform team. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Manage and mentor a growing team of Platform Engineers; foster a culture of technical excellence, accountability, and continuous improvement, • Lead execution, ensuring the team delivers high-quality, reliable solutions aligned with business priorities, including leading sprint ceremonies and roadmapping, • Own the team's roadmap, balancing near-term developer pain with long-term architectural investments, • Hire and develop a high-performing team through strong onboarding, coaching, and performance management, • Build and maintain shared application capabilities, including libraries, services, frameworks, and internal tooling, • Establish clear platform boundaries and contracts to avoid service sprawl and reduce cognitive load for product teams, • Measure impact using outcomes like developer velocity, onboarding time, reliability, codebase health, and platform adoption, • Identify bottlenecks and implement improvements to team workflows, tools, and development practices, • Work with Product and Engineering to sequence and deliver incremental architectural improvements without impacting feature development, • Own AI tooling adoption and best practices across Engineering Requirements • 2+ years managing and mentoring Platform Engineers, with a focus on execution and delivery, and 6+ years of engineering experience total, • Proven ability to drive team operations, including sprint ceremonies, roadmap planning, and prioritization, • Proficiency in one or more programming languages (Python preferred), with the ability to guide and review technical work, • Experience being an effective cross-functional partner with Product, Engineering, Machine Learning, and Analytics, aligning work with business goals, • Clear, concise communicator who can translate complex technical concepts for non-technical stakeholders, • Comfortable navigating ambiguity, breaking down complex problems, and driving iterative solutions, • Committed people leader with a history of coaching talent and fostering a high-performance, inclusive team culture, • If you are not in NYC This role requires travel to our NYC headquarters once per quarter., • Please note: candidates located within a 75-minute commute of our NYC office are expected to work onsite 4 days/w Nice to Haves • Experience leading a Core Services or Developer Experience team, • Familiarity with SPACE and DORA metrics, • Experience measuring AI developer tooling impactBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Compensation: • Base Salary $185,000 - $265,000, • Annual Bonus, • Equity Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID #LI-REMOTE Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Commercial Strategy Analyst will play a critical role in streamlining the operational functions of the team's go-to-market strategy. This person will not only be responsible for identifying improvements but will also refine our processes for tracking end-to-end contracting and partnership management. The responsibilities of this role will impact broader payor strategy and help drive our Commercial KPIs, many of which are top organizational priorities for leadership. This position will necessitate profound attention to detail and proactive cross-functional collaboration to deliver valuable insights to the organization. This person will be intellectually curious and eager to develop a deep understanding of payor workflows and stakeholder relationships at a fast-paced, mission-driven organization. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to increase access to mental healthcare and profoundly impact millions of lives. Responsibilities • Partner with health plan stakeholders to build and develop end-to-end payor relationships, • Build and leverage in-depth knowledge of nuances in insurance market contracting, • Conduct and consolidate research related to payor workstreams and novel markets, • Collaborate closely with cross-functional teams (Finance, GTM, Legal, Compliance, RCM, etc.) to maintain health plan contracts, • Streamline development of go-to-market team processes, workflows, and tools, • Assist with scaling Commercial team initiatives over time to meet the needs of Charlie Health, • Analyze complex healthcare claims data to support competitive analysis and go-to-market strategy, • Support payor remediation efforts to streamline billing practices and improve revenue collectionsRequirements, • At least 2-4+ years of relevant professional experience, including 1–2 years in investment banking, consulting, or at a high-growth start-up, • Bachelor's degree in Business, Finance, Economics, or a related field, • Strong organizational skills with demonstrated ability to manage multiple projects and workstreams concurrently, • Proficiency in Microsoft Office Suite, including Word, PowerPoint, and advanced Excel; proficiency in SQL and Python is a plus, • Exceptional written and verbal communication skills, • Proactive self-starter with a strong sense of ownership and the ability to operate independently in fast-paced environments, • Resourceful problem solver with the ability to adapt quickly to changing priorities, • Meticulous attention to detail and a commitment to delivering high-quality work, • Strong analytical mindset with the ability to synthesize data into actionable insights; experience with healthcare analytics is a plus, • Located within a 45-minute commute of New York City and able to work on-site four days per weekBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. #LI-HYBRID The total target base compensation for this role will be between $91,000 and $115,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $100,000 and $127,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Summary The Director of Operations is responsible for the overall management of the shelter’s physical operations, ensuring a safe, clean, and well-maintained environment for residents and staff. This position oversees facilities, maintenance, security, housekeeping, procurement, and compliance with city and state regulatory standards. The Director of Operations ensures that the shelter’s infrastructure and daily operations support the effective delivery of services led by the Director of Social Services. This role requires strong leadership, organizational, and problem-solving skills, along with the ability to manage multiple priorities in a 24-hour residential facility. Key Responsibilities Operational Oversight • Supervise and manage the operations team, including Residential Aides, maintenance, housekeeping, and security staff., • Develop, implement, and enforce operational policies, procedures, and standards of conduct., • Ensure all shelter operations comply with DHS, OTDA, FDNY, DOH, DOB, and OSHA regulations., • Conduct regular walkthroughs to monitor facility conditions, cleanliness, and resident safety., • Address operational issues promptly and escalate critical concerns to the Site Director. Residential Aide Supervision • Oversee the hiring, training, scheduling, and evaluation of Residential Aides., • Provide coaching, performance feedback, and guidance on resident interactions and emergency protocols., • Ensure Residential Aides adhere to shelter policies, maintain professional conduct, and provide quality support to residents., • Coordinate staffing to cover 24/7 operations and respond to emergencies. Facilities & Safety • Oversee building maintenance, repairs, and preventive maintenance schedules., • Ensure fire safety, sanitation, and environmental compliance standards are met., • Monitor security systems and safety procedures, including drills and emergency preparedness., • Investigate and document incidents related to safety, security, or facilities issues. Budget & Procurement • Manage the operations budget, including utilities, supplies, and staffing costs., • Oversee purchasing and inventory management for operational and residential needs., • Negotiate and monitor vendor contracts for quality, cost, and service delivery. Compliance & Reporting • Maintain operational records, including staff schedules, maintenance logs, and incident reports., • Prepare reports on operational performance, staffing, and compliance for the Site Director., • Ensure all documentation is accurate and accessible for inspections and audits. Emergency Response • Respond to operational emergencies, including facility issues, security incidents, and resident crises., • Ensure Residential Aides and operations staff are trained in emergency and evacuation procedures., • Serve as the point of contact for operational issues outside of regular hours when needed. Qualifications Education & Experience • Bachelor’s degree in Business Administration, Facilities Management, Public Administration, or a related field required., • Minimum of 5–7 years of experience in operations, facilities, or property management; experience in shelters preferred., • Minimum of 3 years supervising front-line staff (Residential Aides, security, housekeeping, or maintenance)., • Knowledge of NYC building codes, shelter compliance, and DHS/OTDA regulations preferred. Skills & Competencies • Strong leadership and team management skills., • Excellent organizational and time-management abilities., • Proficiency in Microsoft Office and basic facility management software., • Ability to manage budgets, contracts, and operational logistics effectively., • Strong communication, problem-solving, and crisis management skills., • Commitment to maintaining a safe, clean, and supportive environment for residents and staff., • Physical ability to conduct facility walkthroughs, climb stairs, and respond to emergencies.

Job Description TITLE: Community Advocate DEPARTMENT: Youth and Community Development Services LOCATION: 215 Heyward Street Brooklyn, NY 11206 PROGRAM: Community Schools Initiative REPORTS TO: Community School Director SALARY: Full Time, $48,000-$50,000 This position is performance based and is also contingent on funding availability DATE: May 2026 Schedule: Mon- Fri; Some Saturdays, Scheduling may vary due to needs of the program. JOB SUMMARY: The Community Advocate serves as a key liaison between families, students, and school staff, driving comprehensive family engagement, attendance improvement, and student success initiatives. This role is responsible for cultivating strong, trust-based relationships with families; particularly those identified as at-risk or chronically absent; while strengthening parent capacity, family well-being, and school-home communication. The Community Advocate also leads the coordination and management of the school-based food pantry, ensuring equitable access to essential resources for families, and plays a critical role in the implementation of youth workforce development initiatives. This includes overseeing youth employment worksites, supervising worksite monitors and participants, ensuring compliance with program requirements, and securing and maintaining strategic partnerships with external organizations to expand placement opportunities. Working collaboratively with the Community School team, the Community Advocate advances holistic supports that promote students’ academic, social, and emotional development while strengthening community connections and resource accessibility. EDUCATION, EXPERIENCE AND SKILL REQUIREMENT: • Bachelor’s degree preferred; equivalent experience considered, • Minimum of 2+ years in youth development, family engagement, or community-based programming, • Demonstrated experience in workforce development, worksite coordination, or youth employment programs, • Strong relationship-building skills with diverse and high-need populations, • Excellent written, verbal, and documentation skills, • Ability to motivate and engage youth, families, and community partners, • Knowledge of community resources, benefits access, and crisis support services, • Strong organizational skills with attention to compliance and data tracking, • Bilingual Spanish/ English is required ESSENTIAL DUTIES AND RESPONSIBILITIES: Family Engagement & Attendance Initiatives • Build and sustain meaningful relationships with families to improve attendance, engagement, and overall student well-being, • Conduct outreach and develop individualized family goal plans, • Implement and manage family attendance initiatives, including the Success Mentors program and incentive strategies, • Collaborate with school leadership, PTA, and Parent Coordinator to design and execute family engagement programming and workshops, • Maintain consistent communication with families and school staff to support student success Food Pantry Management • Oversee daily operations of the school food pantry, including inventory management, distribution systems, and resource coordination, • Ensure families have access to food, hygiene, and essential supplies in a dignified and efficient manner, • Develop partnerships to expand pantry resources and sustainability Employment Support & Engagement • Coordinate youth worksite placements, ensuring alignment with student interests and program goals, • Conduct outreach and build strategic partnerships to secure new worksites and employment opportunities (minimum of 3 annually), • Supervise worksite monitors and support participants to ensure a safe, structured, and developmentally appropriate experience, • Conduct regular site visits to monitor performance, safety, and program quality, • Support onboarding, orientation, and ongoing mentorship of program participants Compliance, Documentation & Data Management • Maintain accurate and timely documentation of family engagement efforts, attendance outreach, worksite visits, and participant progress, • Ensure all program activities meet compliance standards, including incident reporting, attendance tracking, and data entry in required systems (e.g., YEPS portal), • Support audits, reporting, and program evaluation processes Collaboration & Resource Coordination • Partner with internal staff (social workers, tutors, coordinators) to provide holistic supports to students and families, • Connect families to community resources, including SNAP benefits, counseling, and crisis intervention services, • Participate in community coalitions and advocacy efforts to strengthen program impact and resource access Additional Responsibilities • Attend all required meetings, trainings, and professional development sessions, • Travel between worksites as needed, • Perform additional duties as assigned by leadership HOW TO APPLY Please send a cover letter and resume to Quennina Wright, Community School Director at qwright@grandsettlement.org. List “Community Advocate Position” in the subject line. Also provide three professional references that can be contacted (at least one should be a former supervisor). Please no phone calls. *Community members from East New York and the greater Brooklyn area are strongly encouraged to apply for this position. EQUAL OPPORTUNITY EMPLOYER (EOE)

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are seeking a Strategy & Operations Analyst to support the day-to-day operations of one of the most critical functions at Charlie Health. This is not a traditional Talent role — it's a strategy and operations job that sits within Talent Operations. You'll bring the analytical rigor and structured thinking of a finance or consulting background and apply it to the engine that powers our ability to grow, encompassing a diverse array of responsibilities including capacity planning, performance monitoring, cost per hire optimization, and enhancing overall operational efficiency. You'll report directly to the Head of Talent Operations with a direct line to the CFO. This is a high-impact, high-visibility role at the intersection of data infrastructure, operational execution, and strategic decision-making. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Support the day-to-day operations of the recruiting org by contributing to scalable processes, systems, and strategies that enhance efficiency, productivity, and overall business performance, • Maintain and continuously refine capacity planning models to forecast staffing needs and productivity targets, • Analyze operational data to support optimal resource allocation and utilization across recruiting teams, • Identify and flag headcount efficiency opportunities that drive key financial metrics including cost per hire, • Build and maintain workforce management reporting — including staffing models, utilization tracking, and performance analytics — to enhance recruiter productivity and accountability, • Support cross-functional initiatives to streamline workflows and enhance organizational effectiveness, • Partner with business stakeholders to align day-to-day operations with strategic objectives, • Leverage data visualization tools to develop executive-level reporting and data-driven insightsRequirements, • At least 1-3+ years of relevant professional experience, including 1–2 years in investment banking, management consulting, private equity, or a strategy & operations role at a high-growth company, • Bachelor's degree in Business, Finance, Economics, or a related field, • Exceptional analytical skills — you're fluent in Excel and comfortable building models from scratch; SQL or BI tool experience (Tableau, Hex, Power BI) is a plus, • Strong organizational skills and meticulous attention to detail with demonstrated ability to manage multiple projects and workstreams concurrently, • Proactive self-starter with a strong sense of ownership and the ability to operate independently in fast-paced environments, • Resourceful problem solver and strong analytical mindset with the ability to synthesize data into actionable insights, • Genuine curiosity on how to optimize operations - familiarity with Talent tools is not required but a plus, • Ability to work 4 days a week out of our New York City office Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional Information The total target base compensation for this role will be between $91,000 and $115,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $100,000 and $127,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role As the Engineering Manager, Core Platform, you will lead a team of Platform Engineers, driving execution at a high level while fostering a culture of trust, empathy, and technical excellence. The Core Platform team is responsible for improving developer productivity, AI tooling, observability, shared services, and code quality in our core systems. Your work will directly shape how quickly we can turn ideas into impact for patients. You will help transform behavioral health care by building the platform behind our care model. You will provide structured execution, clear prioritization, and alignment with business needs. As a hands-on leader, you will lead sprint ceremonies, roadmap planning, provide mentorship, remove blockers, contribute technically as needed, and create a culture of execution and continuous improvement. You will partner with leaders in our Engineering, Data, and ML teams and define a vision for our Core Platform team. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Manage and mentor a growing team of Platform Engineers; foster a culture of technical excellence, accountability, and continuous improvement, • Lead execution, ensuring the team delivers high-quality, reliable solutions aligned with business priorities, including leading sprint ceremonies and roadmapping, • Own the team's roadmap, balancing near-term developer pain with long-term architectural investments, • Hire and develop a high-performing team through strong onboarding, coaching, and performance management, • Build and maintain shared application capabilities, including libraries, services, frameworks, and internal tooling, • Establish clear platform boundaries and contracts to avoid service sprawl and reduce cognitive load for product teams, • Measure impact using outcomes like developer velocity, onboarding time, reliability, codebase health, and platform adoption, • Identify bottlenecks and implement improvements to team workflows, tools, and development practices, • Work with Product and Engineering to sequence and deliver incremental architectural improvements without impacting feature development, • Own AI tooling adoption and best practices across Engineering Requirements • 2+ years managing and mentoring Platform Engineers, with a focus on execution and delivery, and 6+ years of engineering experience total, • Proven ability to drive team operations, including sprint ceremonies, roadmap planning, and prioritization, • Proficiency in one or more programming languages (Python preferred), with the ability to guide and review technical work, • Experience being an effective cross-functional partner with Product, Engineering, Machine Learning, and Analytics, aligning work with business goals, • Clear, concise communicator who can translate complex technical concepts for non-technical stakeholders, • Comfortable navigating ambiguity, breaking down complex problems, and driving iterative solutions, • Committed people leader with a history of coaching talent and fostering a high-performance, inclusive team culture, • If you are not in NYC This role requires travel to our NYC headquarters once per quarter., • Please note: candidates located within a 75-minute commute of our NYC office are expected to work onsite 4 days/week. Nice to Haves • Experience leading a Core Services or Developer Experience team, • Familiarity with SPACE and DORA metrics, • Experience measuring AI developer tooling impactBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Compensation: • Base Salary $195,000 - $265,000, • Annual Bonus, • Equity Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID #LI-REMOTE Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Senior Director of GTM Sales Enablement will report to and directly support the Chief Revenue Officer and oversee all training, internal communications, change management and employee experience initiatives for go-to-market teams at Charlie Health. This role will manage a team and work closely with cross-functional leaders in order to understand the needs of and build tailored programming for Outreach, Partnerships, Admissions, Clinical Admissions, and Care Experience teams at Charlie Health. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Build, oversee, and measure efficacy against a sales enablement strategy that helps support the learning & development and overall effectiveness our frontline teams Work closely with the Chief Revenue Officer to help inform and support the needs of all GTM teams Partner with key stakeholders across the go-to-market teams to lead key change management initiatives Manage a team that leads onboarding, continued education, internal communications, events and rewards and recognition initiatives for the go-to-market teams, including Outreach, Partnerships, Admissions, Clinical Admissions and Care Experience. Continuously assess for gaps in programming and culture needs and proactively work with key stakeholders to address those gaps Requirements • 8+ years of combined experience in sales and sales enablement Experience managing a large team Google suite proficiency Expert project and stakeholder management skills Ability to operate efficiently and autonomously in a fast-paced environment Strong interpersonal communication skills and a passion for mental health care Ability to travel to events regularly throughout the yearBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $154,000 and $200,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $193,000 and $250,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description JOB SUMMARY: Under the general supervision of the Team Leader/Program Director and the Behavioral Health Specialist I, the Behavioral Health Specialist II functions as part of a multi-disciplinary treatment team. As part of the team with shared caseloads, the Behavioral Health Specialist II assists individuals who have serious and persistent mental illness in their personal recovery by engaging with them in their setting and developing a healthy working relationship. Once a working relationship is developed, the Behavioral Health Specialist I works in collaboration with the individual and the rest of the IMT Team, to obtain/maintain basic needs including housing, food and clothing, live safely in their community, address substance use issues, connect and monitor health care, obtain appropriate entitlements, facilitate psychiatric care, assist with vocational goals, and other recovery – oriented objectives. This position participates in the provision of crisis intervention services to participants 24 hours a day, seven days a week, within the community. ESSENTIAL TASKS: • Provide counseling, treatment, rehabilitation, case management and support services in the community (homes, shelters, street), as part of a mobile multi-disciplinary team, to mentally ill individuals who have a history of decompensation and relapse as a result of poor follow through with outpatient treatment., • Assume primary clinical management responsibility for 10-12 adults with serious and persistent mental illness, who may also have a co-occurring substance abuse or other disorder, within the context of a 27 - person-caseload IMT Team., • Assist individuals in attaining or maintaining housing, employment, functional social relationships, and relief from psychiatric symptoms and side effects through medication management support., • Assertive engagement and provision of mental health services in the community where the service population lives. Approximately 80% of the workweek takes place in the community, such as streets, shelters, and residential settings., • Continuous responsibility (24-hour) for people enrolled in the ACT Team caseload through the use of a rotating emergency phone line., • Provide all services in a culturally relevant and competent manner., • Maintain accurate and up-to-date case records, including but not limited to progress notes, service plan and service plan reviews, assessments and contact logs within all-applicable regulations and guidelines., • Provide support and psychoeducation to family members, friends and other collateral individuals., • Provide referrals and engagement support for services not directly provided by IMT Team, e.g., medical services, participation in psychosocial clubhouses and self-help groups, vocational training and placement, etc., • Provide accurate and timely reports, within federal, state, and city regulatory and agency confidentiality guidelines, to other providers and agencies, e.g. housing, vocational, criminal justice, child welfare, etc., • Participates in individual and group supervision, treatment team meetings, case conferences, in-service training and other staff development activities as assigned., • Observes all applicable rules, procedures or laws regarding the reporting of incidents, including the reporting of alleged child abuse and neglect., • Perform other related duties as required and assigned by the Program Director ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES: • Ability to actively engage individuals who may be resistant to treatment, actively demonstrating symptoms of psychosis, and/or actively using substances., • Knowledge of evidence-based treatment modalities and symptom-reduction strategies, and the ability to apply them as appropriate., • Ability to work as an active member of a treatment team., • Ability to communicate with internal and external stakeholders in a professional and culturally responsive manner., • Ability to make sound clinical decisions in times of crisis., • Ability to recognize strengths in individuals and use these strengths to assist in problem solving., • Ability to interact with consumers in a respectful and professional manner., • Ability to integrate elements of trauma-informed, recovery-oriented, integrated care, and person-centered (TRIP) philosophies in all aspects of the work., • Willingness to seek out professional consultation from the other members of the treatment team in order to achieve positive outcomes., • Ability to type, use electronic health record systems, and Microsoft products including Outlook, Word, Excel, and PowerPoint., • Knowledge of agency policies and program policies, procedures and functions., • Ability to use modern office equipment (e.g. computer, fax, copy machine, scanner, etc.)., • Ability to use a smart phone for email, phone, and texting. MINIMUM QUALIFICATIONS: Educational Requirement: • BA/BSW with CASAC Experience: A minimum of two years clinical experience working with individuals with serious mental illness, substance use, homelessness and criminal justice involvement.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the RoleWe are seeking a remote Talent Acquisition Specialist to join our growing team! The Talent Acquisition Specialist should be skilled at building networks, be confident & coachable, have a professional phone presence, and be flexible working in fast-paced environment aimed at identifying key talent to help provide critical solutions for youth across the country.The Talent Acquisition Specialist's primary focus is on clinical recruiting. In order to deliver the best possible care to our clients, we need exceptional clinicians to join our team. This candidate will play an integral role in sourcing new clinical team members to allow Charlie Health to serve more clients in more geographies. Charlie Health is growing quickly, we are looking for a candidate is able to work efficiently and independently, and can quickly source and develop strong rapport with candidates.Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.Responsibilities • Proactively identify, source and recruit candidates using a variety of sources including cold calling, job boards, research, internet sourcing, social media, referrals, etc., • Manage ATS and all internal job postings, implementing best practices and monitoring daily, • Conduct candidate screenings and schedule interviews as appropriate, • Work closely with leadership team and hiring managers to fully understand requirements and needs, • Develop and maintain relationships with candidates to keep an ongoing pipeline, • Document all candidate activity during the candidate process, • Be creative—identify new ways to source candidates and identify key clinical networks to broaden the applicant poolQualifications, • 3-6+ years of experience, • Work authorized in the United States and native or bilingual English proficiency, • Ability to utilize all different types of social medial platforms to source for top talent, • Analytical and research skills, • Solid candidate experience skills - the ability to draw in candidates and keep a strong pipeline, • Strong interpersonal, relationship-building and listening skills, with a natural, consultative style, • Ability to energize, communicate, and build rapport at all levels within an organization, • Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environmentBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.#LI-Remote Additional Information The expected base pay for this role will be between $66,000 and $77,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-REMOTE Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Program Director - Cornerstone Seth Low Reports to: Deputy Director for BCS Cornerstone programs. Location: 137 Belmont Avenue 11212 Status: Full time, Full-time - 35 hours per week; schedule is based on program needs. Program hours - 8:00 am to 10:00 pm, Saturdays from 10:00 am to 5:00pm Salary Range: $70,000 - $75,000 Founded in 1866, Brooklyn Community Services (BCS) empowers children and families to reach their full potential, strengthen families, and foster self-sufficiency in adults. With programs in over 30 locations, BCS serves more than 20,000 individuals a year. Program Description: Cornerstone Programs provide academic, learning spaces and recreational opportunities to children, teens and adults in NYCHA community centers. The Cornerstone program is offered every weekday from 8:00 am to 10:00 pm, Saturdays from 10:00 am to 5:00pm, and extended hours during the summer and school holidays. Learning Labs are a new 8am-3pm service model that will provide a safe place and supported space for students in grades K-8 to participate in remote learning and enrichment activities on days when they are not in school. BCS Cornerstone Programs are located in Brownsville, Fort Greene, Sunset Park and Coney Island. Position Description: The position of Cornerstone Program Director is a critical, visible position requiring exceptional leadership, strong management experience and a successful track record of working with government contracts and nonprofit organizations providing social services. The Director should be highly flexible in dealing with the challenges of developing new programs and working to meet the needs of the community with compassion and innovation. The Director should have experience with community-based services for youth, children and families, including advocating with participants in NYCHA housing developments. The Program Director should have proven ability to manage a professional staff and interact with the community using a strength based perspective. S/he must be a hands-on strategic thinker, a planner and problem solver, prepared to lead and direct staff through change and program development. Excellent communication skills are critical. Program Director must be comfortable communicating with the people who receive services and their families, and equally comfortable in training staff, presenting before elected officials, public agency administrators and members of the community. Responsibilities: • Provide consistent supervision and management for all aspects of high quality program services delivery to clients from vulnerable populations in accordance with funder and regulatory requirements; best practices; BCS policies and Core Values. Serve as a role model to all stakeholders., • Supervision and coverage for direct reports: Assistant Directors, Groups Leaders, Youth Leaders, Office Manager, Activity Specialists; Provide On-Site coverage for staff when needed; Oversees the day-to-day activities/events of the center;, • Develop educational and recreational summer and school year programming in accordance with DYCD, DOE and DOH/SACC guidelines; Ensure programs are effective and designed to achieve measurable goals in line with BCS mission and DYCD contractual obligations;, • Direct contact and reporting to DYCD Program Manager, oversight responsibility of DYCD Site/Audit visits and attendance at DYCD Director meetings;, • Oversee and monitor DYCD Cornerstone Database to ensure program is meeting contract compliance reporting, enrollment numbers and rates of participation, including pulling weekly ROP/ADA and enrollment reports to review in supervision with program staff and Deputy Director;, • Recruit, engage, and monitor all Co-locator and Sub-contractor relationships for Cornerstone site;, • Plan, implement and support all recruitment, enrollment, retention and referral efforts of Cornerstone participants to ensure contractual requirements are met;, • Coordinate and attend all Resident Association meetings; Develop, coordinate and ensure compliance with all Youth Council meetings, • Maintain inventory of supplies and equipment ensuring budget mandates are followed, • Recruitment, hiring, training, scheduling, performance evaluations and payroll for all Cornerstone center staff;, • Experience with effective management of crisis intervention, handling mental health and medical issues with participants and working with people with histories of trauma., • Develop and implement staff professional development workshops responsive to youth and community needs., • Participate in cross agency working groups and committees to achieve agency goals; attend training seminars, division staff meetings, and community meetings as needed., • Perform other duties as assigned. Qualifications Required: • Bachelor’s Degree in Child Development or Elementary Education with strong management experience (5 years or more) required; MSW, MPA, MPH or equivalent Master’s Degree preferred, • Excellent leadership, communication, supervisory and team-building skills, including the ability to motivate, align staff efforts to changing priorities and approaches, set goals, delegate responsibilities, and manage staff performance so as to ensure effective service delivery in accordance with organizational goals and program contracts., • BCS and Turning Point require that all employees entering the workplace be fully vaccinated against COVID-19 unless an exemption is granted as a medical or religious accommodation BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.

Job Description RESIDENT SERVICES COORDINATOR POSITION SUMMARY The Resident Services Coordinator is responsible for the coordination of non-sheltered needs of the resident population. Effective service provision is encouraged through cooperation within the management team to enhance the residents’ ability to live independently and safely in their community. Resident Services Coordinator is directly supervised by the Co-Directors of Compliance ESSENTIAL FUNCTIONS Duties may include, but are not limited to the following areas: A. Knowledge of community support resources, the eligibility for accessing these services and the delivery methods. B. Ability to empower residents to make personal decisions, increase self-esteem and maximize independence. C. Ability to collaborate with on-site staff, state, federal and community agencies. D. Ability to establish trust, to listen and to assist residents in defining their problems and identifying possible resources and solutions. E. Possess organizational and time management skills and flexibility. H.. Ability to provide advocacy for the resident population. G. Serve as a liaison between residents and management. H. Coordinate and implement programs of social, medical, psychological and rehabilitative services. I. Improve the quality of life within the development and promote a positive sense of community among resident population. J. Establish appropriate on-site educational and wellness programs. K. Provide direct interventions and crisis intervention to residents. L. Develop effective working relationships with federal, state and local community agencies and service providers. M. Provide support and referrals to local, state and federal agencies and service providers. N. Maintain documentation of interventions, services and communication in a confidential manner. O. Complete and submit necessary HUD reports and other documentation as required. P. Be able to conduct and plan social events for tenants QUALIFICATIONS: SKILLS & ABILITIES A. Bachelor's degree in Human Services or related field preferred B. 2 to 5 years’ experience required C. Demonstrated competency with Microsoft Office required D. Excellent communication skills both oral and written E. Ability to accept responsibility and account for his/her action F. Trait of being dependable and trustworthy G. Ability to utilize available time to organize and complete work within given deadlines H. Ability to work at a sustained pace and produce quality work I. Bilingual Spanish/English preferred PHYSICAL ABILTIES Lift/Carry Push/Pull Stand F 10 lbs of less F 12 lbs or less F Walk F 11-20 lbs F 13-25 lbs F Sit F 21-50 lbs O 26-40 lbs O Handling/Fingering F 51-100 lbs O over 40 lbs N Reach Outward/Above Shoulder F over 100 lbs N Climb O N (Not Applicable) activity is not applicable to position Crawl O O (Occasionally) Position requires up to 33% of time Squat or Kneel O F (Frequently) Position requires up to 66% of time Bend F C (Constantly) Position requires more than 66% of time This job description is subject to change, and at no time should be construed to be all inclusive. Company DescriptionOur company’s philosophy is rooted in a commitment to improving our tenants’ lives by providing safe, quality homes and responsive service. Our commitment may start in our buildings, but that’s far from where it ends. MRG has been at the forefront of the NYC area’s affordable housing market for 20+ years. Our expertise provides tenants with consistent, top notch service and outfits our partners with invaluable insights. We believe social responsibility is necessary to our line of work.Our company’s philosophy is rooted in a commitment to improving our tenants’ lives by providing safe, quality homes and responsive service.\r\nOur commitment may start in our buildings, but that’s far from where it ends. MRG has been at the forefront of the NYC area’s affordable housing market for 20+ years. Our expertise provides tenants with consistent, top notch service and outfits our partners with invaluable insights. We believe social responsibility is necessary to our line of work.

Job Description Start Date: Flexible Schedule: Shift-based. Hourly. Available shift times (in EST): Saturdays and Sundays 8am to 2pm ET. Option to pick up additional shifts as and when they become available: Company Overview: At Mantra Health, we're dedicated to revolutionizing student mental health care. Partnering with a variety of universities and colleges across the country - including Columbia University, Texas Tech, and the University of Minnesota school system - our mission is to provide universal access to high-quality mental health services for students. Since our founding in 2018, we've built a comprehensive treatment service for young adults with various mental health conditions. We've raised over $34 million to work with students at universities and colleges nationwide. We're particularly proud that nearly two-thirds of students with access to Mantra report that our program helped them stay in school. From comprehensive teletherapy to wellness coaching to tele-psychiatry, our diverse team is dedicated to ensuring that students not only survive but thrive. Our students see meaningful improvements in their mental health during treatment with us, reinforcing the impact of our work. Opportunity for Impact: We are seeking a Part-Time ConnectNow Crisis Line Provider to provide direct services to students utilizing Mantra's ConnectNow service, an in-the-moment crisis/emotional support line for college students. In this role you will use active listening and solution-focused approaches to collaboratively engage students seeking support with mental health concerns. In cases of high risk, you will assess the situation and recommend appropriate crisis interventions for implementation by individual students, campus staff, and community helpers. We're excited to meet folks of all backgrounds who are inspired about our mission to solve the mental health crisis for young adults. This is a W2 part-time non-benefit eligible position. The expected pay for this position is $30/hour. What You'll Do: • Provide warm, empathetic responses to incoming calls from students needing support or who may be in crisis, • Complete risk assessments and de-escalate crisis intensity to prevent self-harm or harm to others., • Collaborate with students to develop a plan for safety and recommend next steps., • Initiate follow-up calls to check on client welfare and encourage service linkage., • Maintain clinical documentation, ensuring detailed and accurate logging of user sessions.Who You Are:, • 1+ years experience practicing telehealth, crisis management, or in a call center environment, • Training and experience in assessment, crisis intervention, and treatment planning, • Ability to learn, maintain and demonstrate mastery of clinical policy, call handling, and operational protocols, • Proven ability to work well under pressure while maintaining professionalism and maturity, • Ability to exercise excellent independent judgment with minimal direct supervision, • Schedule flexibility with openness to work a non-traditional schedule that may include evenings and/or weekends And the following would be nice • Hold an independent, unrestricted licensure to practice counseling and/or psychotherapy (state equivalent of LCSW, LPC, LMFT, Licensed Psychologist etc.), • 2+ years of experience practicing mental health counseling and psychotherapy, • Ability and interest in picking up extra shifts as needed to cover team member's PTO Why Choose Mantra: • Potential to shape and lead clinical functions within a mission-driven organization., • Collaborate with a passionate, dedicated, and innovative team focused on transforming mental healthcare., • Competitive salary and benefits package, with the chance to make a meaningful impact on the lives of young adults. If you have any questions about this role, please feel free to email us at recruiting@mantrahealth.com. Mantra health is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Protect Your Information: Mantra Health has been made aware of fraudulent recruitment activities where individuals pose as our hiring team. Please note that all official communications will come from an @mantrahealth.com email address. Click here to learn more.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our mission is to connect the world to life-saving behavioral health treatment through personalized, virtual care rooted in connection. We're building a team of passionate leaders committed to transforming behavioral healthcare and improving outcomes for communities everywhere. In this position, you will foster strong relationships with EAP providers, unions, corporate employers, and workplace wellness programs to connect employees and their families to Charlie Health's services. This role focuses on building meaningful relationships, strengthening referral pathways, and ensuring that employees and their families can easily access Charlie Health's Intensive Outpatient Programming. You will serve as a trusted partner and educator to workforce stakeholders, identifying needs, reducing barriers to care, and ensuring seamless collaboration across partnerships. You will be responsible for educating key stakeholders about our offerings, addressing access barriers, and designing programs tailored to the unique mental health needs of employee populations. This position requires purpose-driven individuals who can effectively communicate the value of our services within the corporate ecosystem. While this work can be complex, every interaction you have will contribute to the well-being of employees and their families nationwide. In your role, you'll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers. You'll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Develop and operationalize a go-to-market strategy specifically focused on Labor, Union, and Employer corporate partners, • Create, build, and manage relationships with key Labor, Union, EAP stakeholders, HR leaders, and benefits managers across priority markets, • Conduct cold outreach, host educational meetings, presentations, and outreach activities aimed at raising awareness of Charlie Health's mental health resources, • Conduct in-person field outreach (3–4 days/week), leading meetings with employer-based stakeholders and community partners., • Identify challenges in mental health access within corporate environments and collaborate with EAP providers to overcome barriers., • Design tailored outreach strategies to engage and support HR teams, wellness coordinators, and employee resource groups, • Deepen Charlie Health's penetration across existing Labor, Union, and Employer partnerships and collaborate on long-term initiatives, • Attend and lead educational events, presentations, and outreach efforts for HR teams, corporate partners, and EAP providers to maintain engagement, • Synthesize and share feedback from Labor, Union, and EAP partners and stakeholders to inform the company's marketing and product strategies, • Work closely with internal teams, including marketing, product, client success, and legal, to achieve go-to-market goals in the Employer channel Requirements • Must reside in the Greater NYC Area, Northern New Jersey, • You have 5-8+ years proven sales experience - owning & overachieving KPIs is a plus, • Experience working with or selling to unions, employers, and Employee Assistance Programs (EAPs), • Must thrive in a fast-paced, startup environment; highly self-initiated with a strong desire to win, • Ability to build relationships, educate, and collaborate with Labor, Union, and Employer leaders and corporate partners, • Ability to travel regionally; must have reliable transportation and a valid driver's license, • Ability to energize, advise & persuade senior corporate personnel, • Exceptional ability to energize, advise, and influence senior corporate and organizational leaders, • Strong interpersonal, relationship-building, and listening skills with a natural consultative approach, • Strong project management skills with demonstrated ability to manage multiple priorities in a fast-moving environment, • Experience with Microsoft Office, Salesforce, and Zoom preferredBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $70,000 and $93,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $92,000 and $120,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Director of IT leads all IT operations at Charlie Health, including IT Service Delivery, IT Engineering, and IT Asset Management. This role is responsible for scaling a high-performing IT function that supports a distributed workforce and over 4,000 endpoints. This is a leadership role focused on execution, systems design, and operational excellence. The Director of IT will establish IT as a product-driven function, delivering reliable, secure, and scalable services to the business. The role also owns the integration of AI into business operations. This includes identifying high-impact use cases, deploying automation, and embedding AI into core workflows to improve efficiency across the organization. This leader is accountable for delivery of the New York headquarters IT build-out and ongoing support of both NYC and Nashville office environments. This is a full-time, in-office role based in our New York City office, with an on-site presence required four days per week. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Lead IT Service Delivery, IT Engineering, and IT Asset Management with operating models aligned to ITIL and Agile, • Develop and execute an annual IT roadmap with quarterly OKRs aligned to business priorities, • Use data and service metrics to produce monthly business reports that track progress, improve performance and drive operational excellence, • Own core platforms including Atlassian, Google Workspace, Okta, Jamf, and Intune, and drive SaaS integrations, • Partner with Engineering on AWS, Azure, and GCP to ensure secure, scalable operations aligned with Zero Trust, • Define and execute an AI and automation roadmap to improve efficiency across IT and business workflows, • Ensure IT operations meet HIPAA and other compliance requirements and support audit readiness, • Lead IT delivery for office infrastructure including NYC build-out and ongoing multi-site operations across the US, • Own budget, vendor management, and cost optimization across IT systems and servicesRequirements, • 10+ years of IT experience with at least 4 years in a leadership role, • Proven experience leading IT operations in a high-growth environment, • Deep expertise with Google Workspace, Okta, Atlassian (Jira, JSM, Confluence) and IT platforms, • Strong working knowledge of IT and Agile operating models such as Scrum or ITIL, • Demonstrated experience implementing process based automation or AI-driven solutions in IT or business operations, • Experience managing cross-functional stakeholders and delivering large-scale initiatives, • Experience in healthcare or other regulated environments is nice to have, • Able to work a hybrid schedule of 4 days/week in our NYC office and located within 75 minutes' commuting distance of the officeBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional Information The expected base pay for this role will be between $200,000 - $250,000 per year + equity at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-Hybrid Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role As a member of the Growth Strategy team, you'll drive Charlie Health's national expansion by owning territory design, hiring strategy, and account assignment for our Outreach team, while also supporting planning needs across Community Engagement as part of the broader sales organization. This role is highly cross-functional, partnering closely with Outreach leadership and Talent Acquisition to determine where to hire, how many roles to open each month, and what types of Outreach reps are best suited for each market based on data and growth objectives. You'll also lead territory builds, support regional reshuffling, and work with the broader team to ensure accounts are assigned efficiently. As new roles become available, you'll coordinate their release in a timely, strategic way to keep pace with company growth OKRs. In addition to these responsibilities, you'll support broader Growth Strategy initiatives related to market expansion, workforce planning, and operational efficiency across the Outreach organization. You'll be given a high level of autonomy and responsibility, and we expect you to "think like an owner" in everything you do. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Own territory mapping and book building for the Outreach team, ensuring rep coverage is structured thoughtfully and deployed effectively, • Partner with Outreach leadership and Talent Acquisition to support workforce planning decisions, including where to hire, when to open roles, and how to align coverage with growth priorities, • Support account assignment, regional reshuffling, and rep coverage changes as the organization evolves, • Build and maintain analyses and planning tools related to TAM, hiring strategy, Community Engagement (inside sales) planning, capacity planning, and market expansion, • Help improve territory mapping, workforce planning, and book-building processes through scalable operational enhancements, • Support execution of key Outreach workflow changes by partnering on rollout coordination, planning support, and process documentation, • Conduct analyses of key business metrics and performance indicators to support data-driven decision-making, • Prepare and present findings, recommendations, and updates to Growth Strategy leadership and stakeholders Requirements • Bachelor's degree, • 0–1 years of full-time work experience; relevant internship experience in a start-up, consulting, or investment banking setting strongly preferred, • Experience with SQL and/or Tableau is a plus, • Exceptional communication, interpersonal, listening, and relationship-building skills, • Microsoft Office proficiency—Word, PowerPoint, Excel, • Resourceful with a natural ability to problem solve, • Proactive self-starter and natural multitasker, • Meticulous attention to detail, • Highly analytical, with an ability to construct research and data-driven recommendations, • Located within a 45-minute commute of New York City and able to work 4 days per week in our NYC officeBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional Information The total target base compensation for this role will be between $75,000 and $100,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $82,000 and $110,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. Group Facilitator - SUD JD Why Charlie Health? Young people across the nation are grappling with a mental health crisis characterized by escalating rates of depression, anxiety, trauma, substance use disorders, and suicide. Individuals who seek support are met by geographical and financial barriers, driving increased urgency for a new approach to behavioral health treatment. At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our treatment programs combine curated peer groups, individual therapy, and family therapy into personalized, evidence-based treatment plans to provide long-term healing from home. By prioritizing connections among young people with shared mental health experiences and goals, Charlie Health fosters sustainable healing and achieves industry-leading clinical outcomes, with over 90% of our clients seeing improvement in their most severe mental health symptoms. Every member of the Charlie Health team is fueled by an unwavering passion for our mission. If you share this commitment, we invite you to join us in making a tangible impact on the mental health landscape. About the Role Charlie Health is hiring exceptional candidates with a Masters degree in mental health and previous work experience facilitating groups to provide remote, telehealth services to our adolescent and young adult clients. We're eager to work with forward-thinking mental health professionals to enhance our programming and provide the best possible care to our clients. People know Charlie Health for our warm and empathetic clinical team. While each individual clinician has their own interests, expertise, and style, we require all team members to be well versed in a variety of modalities. Our clients are struggling to cope with underlying mental health issues and benefit from therapists that are sophisticated and relational. Successful candidates are committed to bettering the mental health of their clients, along with being adept at self-care, ensuring they are prepared to give their best every day to address the youth mental health crisis. Responsibilities • Complete all Onboarding requirements within 2 weeks of start date, • Meet with your assigned Charlie Health Group Quality Supervisor or Group Quality Director at a minimum of 1x/month for required check-in, • Respond to all email and Slack communication promptly (within 48 hours of receiving a communication), • Review the curriculum aligned to group assignment before group start time, • Arrive ~10 minutes early to scheduled group time and facilitate all groups for the entirety of the hour, • Facilitate groups following Charlie Health best practices and using assigned and most up to date Charlie Health curriculum, • Foster a supportive environment and guide clients in activities to develop skills for long-term recovery., • Facilitate groups across age groups and cohorts, including Integrative curriculum, Support Staffing and Wellness Hour as needed, • Foster client engagement and group cohesion throughout the session, encouraging client participation and fostering camera-on culture, • Following all operational policies and procedures as indicated by Charlie Health best practices, • Participate in collaborative Treatment Team (Tuesdays) and Group Supervision (every other Friday) with your assigned Charlie Health Group Quality Supervisor or Group Quality Director, peers and other Clinical Leadership team members, • Work collaboratively and respectfully across the care team including with Primary Therapists, Care Experience Specialists and Care Coaches, • Communicate clearly, professionally, and promptly with all clients, staff, families, agencies, and referents, • Monitor your treatment documentation to ensure all of your notes are completed within required 24 hour timeframe and meet agency and professional standards per DHCS and The Joint Commission standards, • Maintain and model professional ethics, including appropriate boundaries and confidentiality, • Other duties as assigned Requirements • Required candidates will have addiction credentials (CADC-I, CADC-II, CADC-III, CATC I, II, III, IV, V, SUD-CC, RAS, RAS-i, MATS, APCC, ASW, AMFT, LCSW, LPCC, LMFT), • Must be available during late afternoons and evenings on weekdays (3-8pm MT on Monday to Thursday) and on Saturdays to meet the schedules of our adolescent and young adult clients, • Master's degree in mental health or related field required (see below for full list), • Experience working with youth and young adults, • Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus), • Experience in substance use disorder (SUD) treatment is required, with a solid understanding of both abstinence and harm reduction models., • Familiarity with Medication-Assisted Treatment (MAT) required, • Passionate about the benefits of group treatment and skilled in conducting group treatment, • Ability to work effectively in a team, • Creative and engaging, especially over video!, • The technical ability to run effective telehealth sessions, • Reliable WIFI connection when meeting with clients, • Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, Dropbox–in addition to EMR and outcomes survey software on a daily basis, • 1099 role Eligible Master's Degrees: • Master of Science (M.S.) in Mental Health Counseling, • Master of Arts (M.A.) in Counseling Psychology, • Master of Social Work (M.S.W.) with a concentration in Mental Health, • Master of Science (M.S.) in Clinical Mental Health Counseling, • Master of Arts (M.A.) in Marriage and Family Therapy, • Master of Arts (M.A.) in Clinical Psychology, • Master of Science (M.S.) in School Counseling, • Master of Science (M.S.) in Rehabilitation Counseling, • Master of Science (M.S.) in Applied Developmental Psychology, • Master of Arts (M.A) in Education (with experience in behavioral health), • Master of Education (Ed.M) (with experience in behavioral health) Note to Colorado applicants: Applications will be accepted and reviewed on a rolling basis. Please note that this role is not available to candidates in Illinois. Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role As a member of the Growth Strategy team, you'll own the performance management infrastructure that keeps Charlie Health's Outreach organization accountable as it scales. This role is the central point of execution for how sales performance is measured, reported, and acted on — owning recurring workflows like monthly goal tracking, quarterly bonus calculations, and biannual KPI reviews, while partnering with leadership on compensation plan design, performance reform initiatives, and ad hoc analytics. You'll work cross-functionally to ensure incentive structures are well-designed, payouts are accurate, and goals are deployed with the right tracking in place from day one. You'll build and maintain the scorecards, dashboards, and reporting materials that give leadership a reliable, org-wide view of performance, and you'll continuously look for ways to make these workflows more scalable and repeatable as the organization grows. Over time, you'll ramp into greater ownership of compensation plan design, performance analytics, and strategic projects that shape how Charlie Health measures and manages its sales organization. You'll be given a high level of autonomy and responsibility, and we expect you to "think like an owner" — bringing rigor, accuracy, and good judgment to work that directly impacts how reps are paid and how leadership makes decisions. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives, apply today. Responsibilities • Own performance reporting and KPI infrastructure for the Outreach organization, including monthly goal tracking, quarterly scorecards, and biannual KPI reviews delivered to leadership, • Execute compensation plan workflows across Outreach roles — including quarterly bonus calculations — ensuring incentive structures are well-designed, payouts are accurate, and bonus mechanics are clearly understood across the org, • Build and maintain performance trackers, dashboards, and reporting materials that give leadership reliable, real-time visibility into how the sales org is performing against goals, • Support the deployment of org-wide goals by ensuring tracking infrastructure is in place from day one, and performance against targets is visible to the right stakeholders, • Partner with Growth Strategy leadership on performance reform initiatives, compensation plan redesign, and strategic analytics that drive accountability and continuous improvement across the sales organization, • Conduct ad hoc analyses and modeling — including Snowflake-based data pulls — to support compensation plan design, performance diagnostics, and leadership decision-making, • Continuously improve performance management and compensation workflows by identifying inefficiencies and implementing more scalable, repeatable solutions, • Prepare and present findings, recommendations, and updates to Growth Strategy leadership and cross-functional stakeholders Requirements Must-Haves • Bachelor's degree, • 0–2 years of full-time work experience; relevant full-time or internship experience in a start-up, consulting, private equity, or investment banking setting strongly preferred, • Strong financial modeling and Excel / Google Sheets fluency — comfort building, auditing, and maintaining complex spreadsheets with formulas, lookups, and calculations that drive real dollar outcomes, • Meticulous attention to detail — this role calculates bonus payouts and produces leadership-facing reporting where errors are costly and visible, • Strong analytical instincts and the ability to translate quantitative work into clear narratives and recommendations, • Sound business judgment — comfortable making logical calls when data is incomplete, and able to handle sensitive compensation data with discretion and professionalism, • Exceptional communication, interpersonal, and relationship-building skills — able to work credibly with leadership and across functions, • Proactive self-starter and natural multitasker who thrives with autonomy and tight recurring deadlines, • Microsoft Office proficiency — Word, PowerPoint, Excel Nice-to-Haves • Experience with SQL (Snowflake or similar) for data pulls and analysis, • Experience with BI tools (Tableau, Looker, Hex, or similar), • Prior exposure to sales compensation, incentive plan design, or performance management workflows, • Familiarity with Salesforce or similar CRM data structures, • Experience preparing materials for senior leadership or executive reviewsBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional Information The target base compensation for this role will be between $75,000 and $100,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $82,000 and $110,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is a pioneer in its approach to mental health treatment. In addition to providing superior Clinical care from the nation's most talented and passionate clinicians, Charlie Health offers unparalleled and effective holistic treatment via our groundbreaking Experiential Therapy Department, Contemplative Practices Department, and Creative Arts Department. We firmly believe that thriving, sustainable health is the result of treating the whole person - mind, body, and spirit - and our vIOP deeply embodies this philosophy. As such, we advocate for and provide inclusive, accessible, diverse, cosmopolitan healing approaches that transcend the conventional Western psychological model. Charlie Health's synergistic Clinical + Experiential + Contemplative + Creative treatment model affords cutting edge mental health care that proudly serves our amazing clients. Experiential Facilitators at Charlie Health support our clients through the use of various expressive tools, hands-on activities, and immersive experiences and believe that healing occurs in the experience itself. Through experience and action, we are able to connect with hard to reach feelings, learn healthy coping skills, and re-enact emotional experiences in order to have new and more adequate responses to situations. Charlie Health is excited to grow its Experiential Groups Department. Some of the modalities we want to incorporate into our psycho-education groups are: • Experiential Practice, • Adventure, Wilderness, Eco, and Nature-Based Practice, • Recreation Based Practice, • Psychodrama, • Sociometry, • Expressive Communications, • Play Practice, • Gestalt Theory Oriented Practices, • Poetry and Narrative Practice, • Emotional Freedom Techniques (EFT), • Internal Family Systems (IFS), • Accelerated Experiential Dynamic Psychotherapy (Requires AEDP Certification), • Somatic Experiencing, • Experiential Education & Learning Charlie Health is hiring a few exceptional Experiential Facilitator to provide remote, Telehealth services to our clients. We're eager to work with forward-thinking mental health and substance use professionals to enhance our programming and provide the best possible care to our clients. This is a contract / 1099 position that allows you the flexibility to schedule sessions and work wherever you are most comfortable. We request that our facilitators are able to dedicate at minimum 9 hours per week to facilitate group sessions and build valuable connections with our clients. People know Charlie Health for our warm and empathetic team. While each individual facilitator has their own interests, expertise, and style, we require all team members to be well versed in a variety of therapeutic modalities. Our clients are struggling to cope with underlying mental health issues and benefit from facilitators that are sophisticated and relational. Successful candidates are committed to bettering the mental health of their clients, and are adept at self-care, ensuring they are prepared to give their best every day to address the rural mental health crisis. This position reports to the Director of Experiential Programming. About You • Creative, innovative, interdisciplinary, and integrative in your approach to mental health care, • Able to demonstrate expertise in your experiential modality and feel confident integrating them into your treatment approach, • Comfortable working with a wide range of ages, including children, teens, young adults, and adults., • Passionate about the benefits of group practices and skilled in conducting group sessions virtually, • Ability to work effectively in a team, • Creative and engaging, especially over video!, • Must have availability weekday evenings in order to meet the schedules of our clientsResponsibilities, • Facilitate weekly group psycho-education via Telehealth, • Develop creative ways to conduct experiential group treatment virtually, • Assist with the creation of experiential therapy curriculum by submitting weekly group session plans, • Contribute to treatment team, group supervision, and curriculum planning meetings, • Ensure your clinical services are delivered in accordance with recognized best practices, • Continuously further your knowledge of a psychosocial functioning of groups, • Use thoughtful risk management, • Communicate clearly and professionally with clients, staff, families, agencies, and referents, • Complete documentation in a timely manner and be accurate and well-written., • Maintain and model professional ethics, including appropriate boundaries and confidentialityRequirements, • Licensed mental health professional preferred, • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Master's degree in mental health or related field, • Experience and training in your experiential modality (all disciplines are welcome to apply) including, but not limited to: adventure, experiential, expressive therapy, creative therapy, recreation therapy, narrative therapy, play therapy, sociometry, or psychodrama, • Technical ability to run effective Telehealth sessions, • Reliable WiFi connection when meeting with clients, • Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, Dropbox–in addition to EMR and outcomes survey software on a daily basis, • Work authorized in the United States and native or bilingual English proficiency, • 1099 position, • At least 9 hours total availability needed a week, including availability at least 2 nights a week from 3-9pm MST Monday - ThursdayBenefits, • Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Our Admissions Team Handles the Details, so you don't have to • The Charlie Health Admissions team handles all of the scheduling to align with your availability, so you don't have to waste time trying to find times with a client, • All communication outside of sessions with clients and their parents is handled by the Admissions Support Team, • The Admissions team handles all billing and insurance questions, • We have full time outreach and marketing team members, to ensure that your schedule is as full as you'd like it to be Note to Colorado applicants: Applications will be accepted and reviewed on a rolling basis. Please note that this role is not available to candidates in Illinois. Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Position Overview The Communications Manager owns DataCT's external and internal communications function, including CT Plan subscriber notices, vendor alerts, policy bulletins, website content, and document libraries. The role ensures that DataCT's communications are timely, accurate, consistent with CT Plan governance, and aligned with DataCT's public-market responsibilities. This is a hands-on, detail-oriented role that collaborates closely with the Head of L&RM, the Head of Legal, Risk & Compliance, the CAO, and Operations. The Communications Manager is the principal author and editor for DataCT's written communications and the principal steward of DataCT's online presence. DataCT operates under the independence, governance, and transparency framework established in the CT Plan and the Administrator RFP. All staff are expected to uphold the independence of the Administrator function, avoid actual or perceived conflicts of interest, and support the governance reporting obligations of the Operating Committee of CT Plan LLC. Core Responsibilities Subscriber, Vendor, and Policy Communications Draft and distribute subscriber notices, vendor alerts, and policy bulletins. Maintain the publication calendar and policy change-log communications. Ensure all outbound communications are reviewed and approved in line with Legal and governance standards. Website, Document Library, and Knowledge Base Maintain DataCT and CT Plan-facing website content, policy library, document archives, and change logs. Operate the version-control and publication workflow for public-facing documents and ensure effective-date discipline. Support search and discoverability of policy and licensing documentation. Governance and Board Communications Support Support Operating Committee and Board communications materials, including meeting notices, Board books, and post-meeting summaries in coordination with Legal and the CAO. Administer the communications calendar across L&RM, Legal, Finance, Operations, and the CAO. Brand, Tone, and Style Governance Own DataCT's style guide, tone-of-voice standards, and publishing checklist. Maintain standardized templates for notices, bulletins, reports, and presentations. Incident and Regulatory Communications Support Support crisis and incident communications in coordination with the Head of Legal, Risk & Compliance, the CAO, and the Head of Operations. Maintain the communications-ready kit for Reg SCI events, cybersecurity incidents, and operational disruptions. Key Performance Indicators On-time publication of notices and bulletins. Accuracy (zero material corrections required) of published communications. Website content freshness; policy-library completeness. Turnaround time for ad hoc Board and Operating Committee materials. Qualifications Seven or more years in corporate, regulatory, or financial-services communications. Strong written communication and document management skills. Familiarity with market-data, financial services, or regulated industries preferred. Bachelor's degree required; advanced degree or professional communications credential a plus. Skills and Competencies Excellent writing, editing, and proofreading — especially for regulated or legally reviewed content. Document and content management; version control. Stakeholder management across Legal, Operations, and executive leadership. Comfort with ambiguity and fast turnaround cycles. Tools and Systems CMS / web publishing (WordPress or equivalent), document-management systems (SharePoint, Confluence, Notion), design and collaboration tools (Canva, Figma, Microsoft 365), CRM and marketing-automation touchpoints as required. Location Requirement This position requires regular, in-person physical presence at DataCT's principal offices in New York City. DataCT's core staff, CT Plan stakeholders, SIP Processors, auditors, and principal service providers are concentrated in the New York metropolitan area, and on-site collaboration is essential to the Administrator function. Compensation and Benefits • Base Salary Range - commensurate with experience, qualifications, skills, education, internal equity, and market data., • Eligible for performance-based incentives consistent with the role level., • Compensation is set in accordance with the DataCT Resourcing Experience and Expertise Classification Framework., • Full benefits package including medical, dental, vision, 401(k) with employer match, life insurance, disability coverage, and paid time off. Reporting Structure Reports to: Head of Licensing & Relationship Management About DataCT DataCT LLC is a Delaware limited liability company headquartered in New York, New York, formed as a single-purpose, independent, member-owned entity to serve as the Administrator of the U.S. Consolidated Tape Plan (the CT Plan). DataCT LLC is responsible for the unified administration of Tapes A, B, and C under the CT Plan, acting on behalf of CT Plan LLC under the Administrator mandate. DataCT is currently engaged under an Interim Services Agreement and is transitioning to the definitive Administrator Services Agreement with CT Plan LLC. The organization is building toward a full operating state of approximately 25 employees and is expected to be fully operational by April 2027. Equal Opportunity DataCT LLC is an Equal Opportunity Employer. DataCT is committed to building a diverse and inclusive workforce and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, and related conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, military or veteran status, marital or familial status, citizenship or immigration status, or any other characteristic protected by applicable federal, state, or local law. DataCT LLC is committed to building a diverse, accountable, and independent organization in service of the CT Plan, its Operating Committee, and the broader U.S. market-data community. The Communications Manager is a key contributor to that mission. #hc230739

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Clinical Supervisor will be responsible for managing a group of assigned clinicians. This management will include facilitating training, auditing the clinicians to ensure services are delivered in accordance with recognized best practices, helping to improve communication between the clinicians and management, etc. You will assist the Clinical Director in managing and developing the clinical staff. Facilitate weekly group treatment and maintain a caseload. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. Responsibilities • Assist the Clinical Director to develop and implement an engaging clinical schedule, including the development of curriculum, • Ensure that clinical services are delivered in accordance with recognized best practices, • Crisis management throughout all intensive outpatient program delivery/on-call responsibilities throughout nights/weekends, • Maintain a caseload and facilitate weekly group treatment (15 hours minimum), • Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus), • Communicate clearly and professionally with clients, staff, families, agencies, and referents, • Ensure compliance to regulations set forth by The Joint Commission and perform ongoing quality assurance, • Monitor treatment documentation to ensure all notes are included and meets agency and professional standards per DHCS and The Joint Commission standards, • Provide clinical supervision in accordance with regulatory requirements and accreditation standards, • Maintain and model professional ethics, including appropriate boundaries and confidentiality, • Assist with the development of relationships with key referral sources, participate in networkingRequirements, • Must be an independently licensed mental health counselor, social worker, or marriage and family therapist, • Work authorized in the United States and native or bilingual English proficiency, • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Leadership experience in clinical setting (inpatient, outpatient, IOP, PHP), • Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, Dropbox–in addition to EMR and survey software on a daily basisBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. #LI Additional Information The total target base compensation for this role will be between $65,000 and $85,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $65,000 and $94,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-Remote Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Continuing Care Coordinators help manage client-related communication and coordination with referral sources, such as hospitals, outpatient practices, schools, and governmental organizations. Specifically, they are responsible for some or all of the following: providing treatment updates to referring providers and planning discharge for clients in our care. 1. Treatment updates to referring providers For clients receiving care at Charlie Health, Continuing Care Coordinators may be responsible for providing consistent, high-quality treatment updates to referral sources. They may also help answer questions about their referred clients. A key aspect of this role is building trusting relationships with referral sources – Continuing Care Coordinators are expected to communicate professionally and collaboratively to deliver a seamless, supportive experience. 1. Discharge planning For clients completing treatment at Charlie Health, Continuing Care Coordinators may be responsible for developing a discharge plan. The discharge plan is Charlie Health's opportunity to set the client and family up for success post-program. Continuing Care Coordinators ensure that each plan is comprehensive and clinically appropriate. Key activities include identifying appropriate aftercare resources and engaging with clients to facilitate a smooth transition. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Ensure a supportive, positive experience for clients and referral sources / external providers, • Work directly with clients, families, and referral sources to understand their needs and preferences, • Make accurate and timely referrals to aftercare resources for clients discharging from Charlie Health, • Use and maintain a nationwide provider database to identify appropriate referral options, • Make referrals using external provider's preferred communication channels, • Follow-up with clients and/or external providers to verify placement, • Communicates with referral providers about new referrals and ensures that the facility/provider has all necessary information to consider a referral; assists with ensuring that all receiving providers have all necessary clinical materials and information., • Documents case management contacts in progress notes, communicates with therapists/case managers and treatment team about contact and updates on the status of discharge planning, • Collaborate closely with internal stakeholders at Charlie Health (e.g., clinical team, admissions team) as needed to fulfill job responsibilities, • Work closely with the Clinical Outreach and Partnerships teams to build a deep understanding of referral sources and the services they provide, • Adhere to stated policies and procedures and achieve performance metrics goalsRequirements, • Bachelor's degree in health sciences, communications, psychology, social work, or related field, • Minimum of 2 years of relevant work experience (e.g., experience in healthcare, preferably in customer / patient-facing roles such as case management, discharge planning, referral relations, admissions, or outreach), • Strong interpersonal, relationship-building and listening skills, • Metrics- and results-oriented mindset, with experience working against concrete targets, • Excellent written and verbal communication skills, • Extreme organization and attention to detail, • Work authorized in the United States and native or bilingual English proficiency, • Ability to thrive in a fast-paced environment and learn quickly, • Proficient in Salesforce and Google Suite/MS OfficeBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. The expected base pay for this role will be between $52,500 and $60,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-REMOTE Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. Why Charlie Health? We are currently facing a nationwide mental health epidemic marked by rising rates of depression, anxiety, trauma, substance use disorders, and suicide. At the same time, those seeking help often encounter barriers—whether geographic, financial, or systemic—that prevent them from receiving timely and effective care. This urgent need calls for a reimagined approach to behavioral health treatment. At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our innovative virtual programs combine curated group sessions, individual therapy, and family therapy, delivered through personalized, evidence-based treatment plans designed for sustainable healing from the comfort of home. By connecting individuals with shared experiences and fostering supportive communities, Charlie Health provides a pathway to long-term recovery, with over 90% of our clients seeing improvement in their most challenging mental health symptoms. Every member of our team shares a deep commitment to this mission. If you're driven to make a meaningful impact, we invite you to join us in reshaping the future of mental healthcare. About the Role We are seeking a Corporate Recruiter to partner closely with senior leaders across Charlie Health to build high-impact corporate teams. This role owns full-cycle recruiting for some of our most visible and complex searches, working directly with leadership as a strategic thought partner. As a Corporate Recruiter, you will shape hiring strategy, build and maintain high-quality pipelines, and drive process improvements that raise the bar for how we hire as we scale. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Own full-cycle recruiting for high-priority corporate roles, partnering closely with leadership to define hiring needs, success profiles, and interview strategies, • Serve as a strategic thought partner to senior hiring managers, providing market insight, talent recommendations, and guidance throughout the hiring process, • Develop and execute thoughtful sourcing strategies across multiple channels to build diverse, high-quality pipelines for complex and competitive searches, • Evaluate, interview, and present candidates with clear, structured recommendations that support confident and timely hiring decisions, • Drive efficiency and consistency across the recruiting process by identifying opportunities for improvement and implementing scalable solutions, • Build and maintain strong relationships with internal stakeholders to ensure alignment, trust, and momentum across searches, • Manage candidate experience end-to-end, ensuring clear communication, strong engagement, and alignment with the Charlie Health mission, • Take ownership of recruiting projects and initiatives beyond individual roles, contributing to the continued evolution of Charlie Health's recruiting function Requirements • 2-4+ years of full-cycle recruiting experience, with demonstrated success hiring for complex corporate roles in high-growth, fast-paced environments, • Proven ability to partner with senior stakeholders (Director+ level), acting as a trusted advisor and thought partner throughout the hiring process, • Strong business acumen, with the ability to understand role impact, assess tradeoffs, and align hiring strategy to broader organizational goals Excellent communication and relationship-building skills, with the confidence to influence, challenge, and drive alignment across diverse audiences • Strong sense of ownership; able to manage multiple priorities, lead projects to completion, and continuously improve through feedback, • Organized and detail-oriented, with the ability to drive efficiency and momentum across searches while maintaining a high-quality candidate experience, • Authorized to work in the United States with native or bilingual English proficiencyBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The expected total cash compensation range, including potential bonus, will be between $80,000 and $125,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-REMOTE Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are seeking an experienced and compassionate Crisis Supervisor to join our growing Crisis Management team at Charlie Health. This role will oversee a team of Crisis Managers and ensure the efficient, high-quality delivery of crisis intervention services to our clients. The Crisis Supervisor will serve as a frontline leader, providing guidance, support, and training to the Crisis Management team, while ensuring that performance standards are met. This role will also collaborate closely with the Crisis Care Delivery Manager and other department leads to maintain an effective crisis response structure. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Provide day-to-day supervision of the Crisis Management team, ensuring efficient distribution of crisis requests and workload balance., • Conduct performance audits on crisis interactions and documentation, offering feedback and managing performance issues as necessary. Handle client escalations and complex cases, ensuring swift resolution and positive client outcomes. • Onboard, train, and support new Crisis Managers, ensuring they have the tools and knowledge to succeed. Collaborate with the Care Delivery Manager to oversee scheduling, after-hours support, and weekend coverage for the Crisis Manager team. • Work cross-functionally with other department leads and supervisors to ensure effective collaboration and maintain continuity of care across the organization. Requirements • Active clinical licensure (LCSW, LPC, LMFT, or equivalent), • Master's degree in a mental health field required., • 2+ years of experience in a supervisory or leadership role within crisis management or behavioral health settings., • Strong knowledge of crisis management protocols and best practices, including crisis de-escalation techniques and risk assessments., • Excellent communication, leadership, and interpersonal skills with the ability to provide effective feedback and coaching., • Ability to manage performance using data-driven strategies and resolve conflicts in a supportive, solution-focused manner., • Ability to work flexible hours to meet the needs of the team, clients, and programming., • Work authorized in the United States and native or bilingual English proficiency, • Familiarity with and willingness to use cloud-based communication software—Google Suite, Slack, Zoom, Dropbox, Salesforce–in addition to EMR and survey software on a daily basis., • Please note that members of this team who live within 45 minutes of a Charlie Health office are expected to adhere to a hybrid work schedule.Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target compensation for this role will be between $75,000 and $85,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Commercial Strategy Associate will play a critical role in streamlining the operational functions of the team's go-to-market strategy. This person will not only be responsible for identifying improvements but will also refine our processes for tracking end-to-end contracting and partnership management. The responsibilities of this role will impact broader payor strategy and help drive our Commercial KPIs, many of which are top organizational priorities for leadership. This position will necessitate profound attention to detail and proactive cross-functional collaboration to deliver valuable insights to the organization. This person will be intellectually curious and eager to develop a deep understanding of payor workflows and stakeholder relationships at a fast-paced, mission-driven organization. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to increase access to mental healthcare and profoundly impact millions of lives. Responsibilities • Partner with health plan stakeholders to build and develop end-to-end payor relationships, • Build and leverage in-depth knowledge of nuances in insurance market contracting, • Conduct and consolidate research related to payor workstreams and novel markets, • Collaborate closely with cross-functional teams (Finance, GTM, Legal, Compliance, RCM, etc.) to maintain health plan contracts, • Streamline development of go-to-market team processes, workflows, and tools, • Assist with scaling Commercial team initiatives over time to meet the needs of Charlie Health, • Analyze complex healthcare claims data to support competitive analysis and go-to-market strategy, • Support payor remediation efforts to streamline billing practices and improve revenue collectionsRequirements, • At least 2-4+ years of relevant professional experience, including 1–2 years in investment banking, consulting, or at a high-growth start-up, • Bachelor's degree in Business, Finance, Economics, or a related field, • Strong organizational skills with demonstrated ability to manage multiple projects and workstreams concurrently, • Proficiency in Microsoft Office Suite, including Word, PowerPoint, and advanced Excel; proficiency in SQL and Python is a plus, • Exceptional written and verbal communication skills, • Proactive self-starter with a strong sense of ownership and the ability to operate independently in fast-paced environments, • Resourceful problem solver with the ability to adapt quickly to changing priorities, • Meticulous attention to detail and a commitment to delivering high-quality work, • Strong analytical mindset with the ability to synthesize data into actionable insights; experience with healthcare analytics is a plus, • Located within a 45-minute commute of New York City and able to work on-site four days per weekBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. #LI-HYBRID The total target base compensation for this role will be between $106,000 and $135,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $117,000 and $148,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role As a Staff Data Scientist - Growth and Marketing, you'll be seen as a thought leader among Growth, Marketing, and Revenue partners to help them be rigorous and thoughtful on how to best use data. You will bring an experienced perspective among the team to inform their roadmaps, shape their thinking, and drive outcomes. You will contribute directly to the growth of the company, via streamlining marketing measurement and approaches, leveraging statistical rigor via modelling & causal inference to teams, and via identifying new opportunities for continued and sustained impact across the org. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Partner with Growth, Marketing, Revenue, and Operations to turn ambiguous business questions into clear analytical recommendations that influence strategy and decision-making, • Build and iterate on lead, account, and ICP scoring models that help reps prioritize efforts and partner with Ops on data-driven territory design, • Develop models to analyze successful high-performer rep patterns to optimize onboarding and productivity, • Architect and maintain a trusted marketing measurement framework (e.g. MMM, incrementality testing [geo tests, holdouts, lift studies]), & align on consistent metric definitions (e.g. CAC, conversion, retention), • Develop spend optimization & channel allocation frameworks that account for saturation, diminishing returns, and the tradeoff between short-term acquisition and long-term outcomes, • Apply causal inference methods (DiD, synthetic controls, quasi-experiments) to own channel-level incrementality measurement, with clear decision rules & guardrails for each approach, • Design and scale repeatable experimentation frameworks for channel, creative, and audience testing, increasing velocity without compromising rigorRequirements, • 7+ years in data science/analytics roles, at least 3 of those years with Marketing, Sales, and/or Revenue teams, • Demonstrated ability to navigate an ambiguous data environment, with start-up experience preferred related questions and provide approaches with appropriate statistical rigor to a wide variety of stakeholders, • Familiarity with CRMs (e.g. Salesforce), Marketing Platforms, and the metrics / terminology associated with them (CAC, Opps, etc.), • Experience with modeling work that spans at least some of: MMM, LTV, Lead Scoring, Attribution Modeling, and Segmentation, • Strong technical proficiency: SQL, Python or R, modern ELT/ETL, OLAP databases (e.g., Snowflake), dbt, BI tools (e.g., Tableau, Hex), and experience setting up and scaling experimentation programs (A/B tests, causal inference, lift measurement), • Excellent ability to communicate, collaborate, and influence business partners at all levels, • Bonus: Healthcare Experience, Start-up Experience, • Passion for mission-driven work in mental health or healthcare settings and a desire to apply your skills to improve outcomes, • Please note: candidates located within a 75-minute commute of our NYC office are expected to work onsite 4 days/weekBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional Information The total target base compensation for this role will be between $190,000 and $270,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-hybrid Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role As the Director, Data & Analytics Engineering, you will lead a team of Data and Analytics Engineers building the data foundation of the Charlie Health Operating Model, an AI-first model where the warehouse is no longer a passive reporting layer, but the substrate of our World Model: a continuously updated, causal representation of every patient, provider, payor, and operational signal in our ecosystem. You will own the pipelines, schemas, and storage systems that fuel both human and machine consumers, powering our 1,600+ dbt models, our real-time Intelligence Layer, and the agentic systems composing interventions on top of it. You will push us beyond Snowflake batch cycles into event-driven signal graphs that detect drift the moment a cohort's trajectory diverges from baseline, and you will architect the semantic retrieval surfaces that make our long-form clinical and operational artifacts AI-ready. This is a hands-on, Player-Coach leadership role. You will set the technical vision, run sprint ceremonies and roadmap planning, mentor ICs and a Data Engineering Manager, support DRIs running cross-cutting 90-day missions, and stay close enough to the code to make sharp architectural calls and unblock the team. You will partner with leaders across ML, Data Science, BizOps, Product, and Engineering and own the shape of the data model architecture that the next decade of Charlie Health is built on. We're a team of passionate, forward-thinking professionals eager to take on the behavioral health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the idea that the distance between identifying an operational friction and shipping a clinical intervention should be measured in days rather than months, apply today. Responsibilities • Own the warehouse and pipeline architecture that powers the Charlie Health World Model, the causal, continuously updated representation of our ecosystem that fuels reporting, product analytics, and the agentic Intelligence Layer, • Drive the long-term roadmap for AI-ready data: real-time signal graphs beyond batch cycles, schema-validated event flows, and semantic retrieval surfaces for transcripts, notes, and other long-form artifacts, • Define and execute a vision for scalable data model architecture in Snowflake, evolving 1,600+ existing dbt models toward extensible, well-governed, agent-consumable patterns, • Partner with Machine Learning, Data Science, Engineering, Product, and BizOps to align data initiatives with company priorities and unlock new opportunities, particularly the agentic capabilities riding on top of the World Model, • Lead execution end-to-end: sprint ceremonies, roadmap planning, and prioritization, with the discipline to keep a growing team shipping high-quality, reliable solutions on schedule, • Oversee data integrity, documentation, testing, monitoring, and provenance across systems so that stakeholders, human and agent, can trust and self-serve on our data, • Guide and contribute to architecture and design decisions across our stack (Dagster, Snowflake, dbt, Fivetran, Hightouch, Hex, Tableau), and resolve critical technical issues as a hands-on technical leader, • Own the data infrastructure that powers company-wide KPI reporting, ad hoc analysis, product analytics, and dashboard development, ensuring the underlying models, pipelines, and semantic layer enable downstream teams to deliver clear, accurate insights as business questions evolve, • Drive reliability, scalability, observability, security, and cost-efficiency improvements across the data stack, including the PHI gatekeeping and HITRUST-aligned patterns that govern signal ingestion, • Identify bottlenecks and implement improvements to team workflows, tools, and development practices, • Manage and mentor a growing team of Data and Analytics Engineers and one Data Engineering Manager. Operate as a Player-Coach: focus on craft, mentorship, high-leverage code review, and supporting DRIs running 90-day cross-cutting missions, • Establish metrics that track progress, communicate priorities, and demonstrate business impact, • Define and maintain data governance standards and proactively manage stakeholder expectations to drive scalable, trusted data useRequirements, • 10+ years of data or analytics engineering experience, with 4+ years managing and mentoring data and analytics engineers, with a focus on execution and delivery, • Proven ability to drive team operations, including sprint ceremonies, roadmap planning, and prioritization across multiple workstreams, • Hands-on background building and maintaining ELT pipelines using SQL, dbt, and OLAP databases like Snowflake, • Proficiency in Python (preferred) or another language strong enough to guide and review technical work, • Experience with workflow orchestration tools like Dagster, Airflow, or Prefect, • Skilled at building scalable reporting solutions in Tableau or Hex and enabling self-serve analytics across the organization, • Strong data modeling, provenance, and governance skills to support extensible, trusted, and consistent reporting and patterns, • Track record of improving team processes, optimizing workflows, and delivering measurable impact, • Effective cross-functional partner with Machine Learning, Data Science, Product and Engineering, aligning data work with business goals, • Clear, concise communicator who can translate complex technical concepts for non-technical stakeholders, • Comfortable navigating ambiguity, breaking down complex problems, and driving iterative solutions, • Committed people leader with a history of coaching talent and fostering a high-performance, inclusive team culture, • This role requires 4 days per week in our NYC office (Flatiron District) Nice to Haves • Familiarity with healthcare data standards (HIPAA, FHIR, HITRUST), • Experience with AWS cloud technologies, • Experience working in a startup environment, • Exposure to event-driven architectures (EventBridge, Kafka, CloudEvents) and JSON Schema registries, • Familiarity with vector stores (Pgvector, Pinecone) and patterns for semantic retrieval over operational data, • Experience supporting ML or agentic AI workloads as a data consumer — designing schemas, features, or context surfaces that downstream models and agents rely on, • Awareness of LLMOps tooling and what it takes to keep AI systems observable and PHI-safeBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional Information The total target base compensation for this role will be between $250,000 and $325,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.