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Job DescriptionDescription: Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Under general supervision, is responsible for devoting their attention to the care and development of the people we support in one of the Agency’s residential facilities. Interacts in a manner which fosters dignity and learning in a way that helps lead to greater independence. Helps create a homelike atmosphere for the people we support in an agency facility. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Residence Program Specialist will include but are not limited to the following: • Provides care and assists with personal development and independence of the people we support., • Ensures that all measures for safety and well-being are maintained at highest level., • Provides training for the people we support in activities of daily living and in development of self-help and social skills., • Maintains a personalized, homelike atmosphere in the residential facility., • Attends weekly staff meetings as well as any other assigned meetings and in-service trainings., • Prepares concise written reports including Incident Reports, Progress Notes and other reports as assigned., • Responds to crisis situations and medical emergencies, including accidents by taking quick and decisive action., • Ensures actions are conducted in a manner that prevents abuse, and reports observations of co-workers who may be abusive in accordance with established procedures., • Administers appropriate first aid based on visible symptoms and medical history of the people we support in accordance with established guidelines and accepted first aid practices., • Summons police, fire, ambulance or other emergency personnel if situation warrants it., • If an emergency has caused a person we support to exhibit behavior that is threatening or dangerous, may have to utilize strategies for crisis intervention in accordance with OPWDD approved Behavior Management guidelines., • Provides transportation for the people we support in agency vehicles to and from work, shopping, programs, restaurants, movies, doctor’s appointments, etc., • Assists with meal planning and preparation as well as with purchasing of food and supplies., • Demonstrates an understanding of and implements behavioral programs., • Participates fully as a member of interdisciplinary plan., • Maintains an ongoing informal exchange of information. Maintains written logs for recording daily activities., • Performs housekeeping, cooking, laundry, light maintenance and light preventative maintenance duties as needed to maintain a safe and homelike environment., • Supervises any other activities as may be necessary to maintain quality of the program., • Dispenses prescribed medications to the people we support after successful completion of the medication administration course, and in line with Agency protocol. AMAP’s are supervised by residential nurse in all areas related to medication administration., • Completes all activities related to skill buildings as outlined in individual program plans, • Provides support around personal hygiene, i.e. toileting, bathing and changing as needed., • Handles all personal documents of the people we support in a secure and confidential manner., • Performs related duties as requested. Requirements: QUALIFICATIONS To perform this job successfully, an incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Valid New York State Driver’s License and must maintain it in good standing, • Ability to read, write, speak and understand English, • Good oral and written communication skills, • Good interpersonal skills necessary to interact effectively with co-workers, employees, residents and their families, • Ability to analyze problems and determine corrective measures EDUCATION and/or EXPERIENCE • High School Diploma or GED required, • Six months of related experience is preferred but not required, • Salaried employees must be approved Medication Administration Personnel (AMAP) at time of hire or within six months of date of hire in salaried status. This training is provided by ADAPT Community Network, if needed. COMPENSATION: $19.06/hour (after probation) + Industry-Leading Benefits for all full-time employees. At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels.

Job DescriptionDescription: Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Under the general direction of the program director or designee, is responsible for devoting their attention to the care and development of the people we support in various Agency residential and day programs. Interacts in a manner which fosters dignity and learning in a way that helps lead to greater independence. Helps create a homelike atmosphere for the people we support in an agency program. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Floating Direct Support Professional will include, but are not limited to the following: • Provide support as a Direct Support Professional in various designated programs, based on need., • Provides care and assists with the personal development and independence of the people we support., • Ensures that all measures for safety and well-being are maintained at the highest level., • Teaches the people we support to improve their activities of daily living and in the development of self-help and social skills., • Attends weekly staff meetings as well as any other assigned meetings and in-service training., • Prepares concise written reports including Incident Reports, Progress Notes and other reports as assigned., • Responds to crisis situations and medical emergencies, including accidents by taking quick and decisive action., • Ensures actions are conducted in a manner that prevents abuse and reports observations of co-workers who may be abusive in accordance with established procedures., • Administers appropriate first aid based on visible symptoms and medical history in accordance with established guidelines and accepted first aid practices., • Summons police, fire, ambulance or other emergency personnel if situation warrants it., • If an emergency has caused a person we support to exhibit behavior that is threatening or dangerous, may be required to provide strategies for crisis intervention prevention in accordance with OPWDD approved Behavior Management guidelines., • Travels with the people we support in agency vehicles to and from work, shopping, programs, restaurants, movies, doctor’s appointments, etc., • Assists with meal planning and preparation as well as with purchasing food and supplies., • Demonstrates an understanding of and implements behavioral programs., • Participates fully as a member of interdisciplinary plan., • Maintains an ongoing informal exchange of information. Maintains written logs for recording daily activities., • Performs housekeeping, cooking, laundry, light maintenance and light preventative maintenance duties as needed to maintain a safe and homelike environment if assigned to an Agency residential program., • Supervises any other activities as may be necessary to maintain quality of the program., • Dispenses prescribed medications to the people we support after successful completion of medication administration course and in line with Agency protocol. AMAP’s are supervised by program nurse(s) in all areas related to medication administration., • Completes all activities related to skill building as outlined in individual program plans., • Attends to personal hygiene needs of the people we support, i.e. toileting, bathing and changing as situation warrants., • Handles all documents for the people we support in a secure and confidential manner., • Performs related duties as requested. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to read, write, speak and understand English., • Good oral and written communication skills., • Good interpersonal skills necessary to interact effectively with coworkers, employees, the people we support, and their families., • Ability to analyze problems and determine corrective measures., • Ability to travel to various programs, as needed. EDUCATION and/or EXPERIENCE • High School Diploma or GED required., • Six months of related experience is preferred but not required., • Salaried employees must be approved Medication Administration Personnel (AMAP) at time of hire or within six months of date of hire in salaried status. COMPENSATION: $16.50/hour At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported by leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels. Requirements:

Job DescriptionDescription: Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Under general supervision, is responsible for devoting their attention to the care and development of the people we support in one of the Agency’s residential facilities. Interacts in a manner which fosters dignity and learning in a way that helps lead to greater independence. Helps create a homelike atmosphere for the people we support in an agency facility. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Residence Program Specialist will include but are not limited to the following: • Provides care and assists with personal development and independence of the people we support., • Ensures that all measures for safety and well-being are maintained at highest level., • Provides training for the people we support in activities of daily living and in development of self-help and social skills., • Maintains a personalized, homelike atmosphere in the residential facility., • Attends weekly staff meetings as well as any other assigned meetings and in-service trainings., • Prepares concise written reports including Incident Reports, Progress Notes and other reports as assigned., • Responds to crisis situations and medical emergencies, including accidents by taking quick and decisive action., • Ensures actions are conducted in a manner that prevents abuse, and reports observations of co-workers who may be abusive in accordance with established procedures., • Administers appropriate first aid based on visible symptoms and medical history of the people we support in accordance with established guidelines and accepted first aid practices., • Summons police, fire, ambulance or other emergency personnel if situation warrants it., • If an emergency has caused a person we support to exhibit behavior that is threatening or dangerous, may have to utilize strategies for crisis intervention in accordance with OPWDD approved Behavior Management guidelines., • Provides transportation for the people we support in agency vehicles to and from work, shopping, programs, restaurants, movies, doctor’s appointments, etc., • Assists with meal planning and preparation as well as with purchasing of food and supplies., • Demonstrates an understanding of and implements behavioral programs., • Participates fully as a member of interdisciplinary plan., • Maintains an ongoing informal exchange of information. Maintains written logs for recording daily activities., • Performs housekeeping, cooking, laundry, light maintenance and light preventative maintenance duties as needed to maintain a safe and homelike environment., • Supervises any other activities as may be necessary to maintain quality of the program., • Dispenses prescribed medications to the people we support after successful completion of the medication administration course, and in line with Agency protocol. AMAP’s are supervised by residential nurse in all areas related to medication administration., • Completes all activities related to skill buildings as outlined in individual program plans, • Provides support around personal hygiene, i.e. toileting, bathing and changing as needed., • Handles all personal documents of the people we support in a secure and confidential manner., • Performs related duties as requested. Requirements: QUALIFICATIONS To perform this job successfully, an incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Valid New York State Driver’s License and must maintain it in good standing, • Ability to read, write, speak and understand English, • Good oral and written communication skills, • Good interpersonal skills necessary to interact effectively with co-workers, employees, residents and their families, • Ability to analyze problems and determine corrective measures EDUCATION and/or EXPERIENCE • High School Diploma or GED required, • Six months of related experience is preferred but not required, • Salaried employees must be approved Medication Administration Personnel (AMAP) at time of hire or within six months of date of hire in salaried status. This training is provided by ADAPT Community Network, if needed. COMPENSATION: $19.06/hour (after probation) + Industry-Leading Benefits for all full-time employees. At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels.

Job DescriptionDescription: Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Under general supervision, is responsible for devoting their attention to the care and development of the people we support in one of the Agency’s residential facilities. Interacts in a manner which fosters dignity and learning in a way that helps lead to greater independence. Helps create a homelike atmosphere for the people we support in an agency facility. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Residence Program Specialist will include but are not limited to the following: • Provides care and assists with personal development and independence of the people we support., • Ensures that all measures for safety and well-being are maintained at highest level., • Provides training for the people we support in activities of daily living and in development of self-help and social skills., • Maintains a personalized, homelike atmosphere in the residential facility., • Attends weekly staff meetings as well as any other assigned meetings and in-service trainings., • Prepares concise written reports including Incident Reports, Progress Notes and other reports as assigned., • Responds to crisis situations and medical emergencies, including accidents by taking quick and decisive action., • Ensures actions are conducted in a manner that prevents abuse, and reports observations of co-workers who may be abusive in accordance with established procedures., • Administers appropriate first aid based on visible symptoms and medical history of the people we support in accordance with established guidelines and accepted first aid practices., • Summons police, fire, ambulance or other emergency personnel if situation warrants it., • If an emergency has caused a person we support to exhibit behavior that is threatening or dangerous, may have to utilize strategies for crisis intervention in accordance with OPWDD approved Behavior Management guidelines., • Provides transportation for the people we support in agency vehicles to and from work, shopping, programs, restaurants, movies, doctor’s appointments, etc., • Assists with meal planning and preparation as well as with purchasing of food and supplies., • Demonstrates an understanding of and implements behavioral programs., • Participates fully as a member of interdisciplinary plan., • Maintains an ongoing informal exchange of information. Maintains written logs for recording daily activities., • Performs housekeeping, cooking, laundry, light maintenance and light preventative maintenance duties as needed to maintain a safe and homelike environment., • Supervises any other activities as may be necessary to maintain quality of the program., • Dispenses prescribed medications to the people we support after successful completion of the medication administration course, and in line with Agency protocol. AMAP’s are supervised by residential nurse in all areas related to medication administration., • Completes all activities related to skill buildings as outlined in individual program plans, • Provides support around personal hygiene, i.e. toileting, bathing and changing as needed., • Handles all personal documents of the people we support in a secure and confidential manner., • Performs related duties as requested. Requirements: QUALIFICATIONS To perform this job successfully, an incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Valid New York State Driver’s License and must maintain it in good standing, • Ability to read, write, speak and understand English, • Good oral and written communication skills, • Good interpersonal skills necessary to interact effectively with co-workers, employees, residents and their families, • Ability to analyze problems and determine corrective measures EDUCATION and/or EXPERIENCE • High School Diploma or GED required, • Six months of related experience is preferred but not required, • Salaried employees must be approved Medication Administration Personnel (AMAP) at time of hire or within six months of date of hire in salaried status. This training is provided by ADAPT Community Network, if needed. COMPENSATION: $19.06/hour (after probation) + Industry-Leading Benefits for all full-time employees. At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels.

Job DescriptionDescription: Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Under general supervision, is responsible for devoting their attention to the care and development of the people we support in one of the Agency’s residential facilities. Interacts in a manner which fosters dignity and learning in a way that helps lead to greater independence. Helps create a homelike atmosphere for the people we support in an agency facility. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Residence Program Specialist will include but are not limited to the following: • Provides care and assists with personal development and independence of the people we support., • Ensures that all measures for safety and well-being are maintained at highest level., • Provides training for the people we support in activities of daily living and in development of self-help and social skills., • Maintains a personalized, homelike atmosphere in the residential facility., • Attends weekly staff meetings as well as any other assigned meetings and in-service trainings., • Prepares concise written reports including Incident Reports, Progress Notes and other reports as assigned., • Responds to crisis situations and medical emergencies, including accidents by taking quick and decisive action., • Ensures actions are conducted in a manner that prevents abuse, and reports observations of co-workers who may be abusive in accordance with established procedures., • Administers appropriate first aid based on visible symptoms and medical history of the people we support in accordance with established guidelines and accepted first aid practices., • Summons police, fire, ambulance or other emergency personnel if situation warrants it., • If an emergency has caused a person we support to exhibit behavior that is threatening or dangerous, may have to utilize strategies for crisis intervention in accordance with OPWDD approved Behavior Management guidelines., • Provides transportation for the people we support in agency vehicles to and from work, shopping, programs, restaurants, movies, doctor’s appointments, etc., • Assists with meal planning and preparation as well as with purchasing of food and supplies., • Demonstrates an understanding of and implements behavioral programs., • Participates fully as a member of interdisciplinary plan., • Maintains an ongoing informal exchange of information. Maintains written logs for recording daily activities., • Performs housekeeping, cooking, laundry, light maintenance and light preventative maintenance duties as needed to maintain a safe and homelike environment., • Supervises any other activities as may be necessary to maintain quality of the program., • Dispenses prescribed medications to the people we support after successful completion of the medication administration course, and in line with Agency protocol. AMAP’s are supervised by residential nurse in all areas related to medication administration., • Completes all activities related to skill buildings as outlined in individual program plans, • Provides support around personal hygiene, i.e. toileting, bathing and changing as needed., • Handles all personal documents of the people we support in a secure and confidential manner., • Performs related duties as requested. Requirements: QUALIFICATIONS To perform this job successfully, an incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Valid New York State Driver’s License and must maintain it in good standing, • Ability to read, write, speak and understand English, • Good oral and written communication skills, • Good interpersonal skills necessary to interact effectively with co-workers, employees, residents and their families, • Ability to analyze problems and determine corrective measures EDUCATION and/or EXPERIENCE • High School Diploma or GED required, • Six months of related experience is preferred but not required, • Salaried employees must be approved Medication Administration Personnel (AMAP) at time of hire or within six months of date of hire in salaried status. This training is provided by ADAPT Community Network, if needed. COMPENSATION: $19.06/hour (after probation) + Industry-Leading Benefits for all full-time employees. At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels.

Job Description General Purpose of the Job: Responsible for strategically and proactively managing the continuous volume of full-cycle recruiting needs and branding for Children’s Rescue Fund as an employer of choice. Responsible for metrics, reports, goal setting, survey administration, and related forecasts, as it relates to recruitment. The Recruiter will proactively work with management and leadership to implement effective recruitment methods and efforts across the organization. Essential Duties and Responsibilities: Recruitment: • Collaborate with internal and external organizations to develop and deploy agency-wide recruiting and sourcing strategies that identify and secure a highly talented workforce and scale to support the agency’s continued growth,, • Based on analysis, needs assessment and outcomes, oversee recruitment strategies including, social media, utilization of on-line marketing/branding such as the agency’s website, employee referral program, job boards, e-mails, cold calling, third party resources, print media, flyers and other relevant branding/advertising efforts related to recruitment., • Based on analysis and agency goals, develop new recruitment strategies for sourcing candidates, screening resumes, interviewing on both the HR and Program levels, parameters for risk on experience vs. credentials., • Provide tracking and hands-on mentoring for managers and candidates who are hired to assure cultural assimilation, colleague receptivity, career planning and overall success., • Directly partner with agency leaders and management team to understand, and grow talent pipelines, and recruit for key positions within the agency in the present, and in the future., • Partner with HR colleagues and leaders to identify talent pipeline concerns, development opportunities and areas of high potential., • Steward a positive end-to-end candidate experience (sourcing, screening, interviewing, selection and on-boarding) and ensure it follows best-in-class practices and enthusiastically communicates the employment value proposition, reflects the brand and is an engaging candidate experience., • Lead efforts to continuously improve the selection process with tools, interview guides, testing and interview training that improves overall selection results., • Develop, revise, and update job descriptions and other relevant recruitment and human resources documents., • Establish strong working relationships with external talent sources to ensure agency attracts top students from local colleges and universities particularly those with social service programs., • Coordinate internal resources for campus visits, career fairs, college recruiting and networking social events., • Maintain compliance with company policies, Federal, State and Local government and funding agency policies, procedures, and regulations. Retention: • Drive and support employee satisfaction through strategic, effective, and thoughtful communication of the “whys” behind organizational actions. Building a strong two-way rapport with staff to have a pulse on employee engagement., • Gather, analyze and present quantitative and qualitative retention data to senior leadership highlighting key performance indicators aligned to various engagement initiatives., • Develop and analyze metrics and key performance indicators surrounding retention which allows the ability to drill down into specific programs and centers to recognize areas of opportunity. Collaborate with mangers and leaders to address issues that are affecting retention in identified area(s)., • Develops, maintains, and distributes turnover reports on a quarterly basis that contains performance against annual and first-year goals and turnover’s costs., • Develops, maintains, and distributes employee engagement survey reports with recommendations for action planning at both the agency level and departmental level., • Instructs managers on their roles and reports regarding engagement and retention., • Advises the Vice President of Operation and the Director of Human Resources regarding issues that significantly impact engagement or retention within Children’s Rescue Fund., • Build employee networks, tasks forces and/or committees as a means of employee feedback and involvement to support retention goals., • Work with managers and leaders across the board to ensure the organization is an employer of choice., • Develop and implement strategic initiatives and process for retaining diverse talent., • Other additional duties, directions, and tasks as designated by manager. Position Parameters [other measurable factors]: • Decision-making responsibilities: May have to make limited challenging decisions that could impact the program operations. Ability to influence key and operational management through well-articulated strategies., • Problem solving responsibility: Exercise a high level of creativity and the ability to think analytically to effectively problem solve with limited information at hand., • Working relationships and contacts: Foster positive relationships with internal contacts which will include interaction with senior leaders, management, employees within other departments, and direct reports. Will have contact with current and potential business partners., • Impact/importance of function: Accountable for service delivery for customer satisfaction and to increase positive productivity between Recruitment and operations and ensuring accurate and timely response to issues or concerns that are identified. Position Requirements and Minimum Qualifications: • Job-related knowledge:, • General knowledge of HR best practices and employment law., • Job-related skills, including language, mathematical, and reasoning (analytical) skills:, • Utilize good judgment and discretion in the handling of confidential information., • High level of experience and comfort working within an HRIS system or a non-applicant tracking environment., • Knowledge of office systems; MS-Office preferred. Process Improvement, Analyzing Information, Strategic Planning, Verbal Communication, Emphasizing Excellence, Attention to Detail, and dealing with multi-site organizational issues., • Intellectual, creative, and/or communication abilities:, • Must be detail oriented, highly organized, and can work independently., • Excellent written and oral communication, and organizational skills coupled with strong interpersonal skills., • Ability to manage multiple and shifting priorities with strong follow-up skills., • Excellent project management, time management and presentation skills., • Must have incredible initiative, the ability to work well under pressure, and the ability to work both independently and as part of a team to complete complex projects in a fast-paced environment., • Must be adept and comfortable with crisis management., • Licenses, certifications, and degrees:, • To perform this job successfully, and individual must be able to perform each essential duty satisfactorily., • Bachelor’s Degree in Human Resources, Business Management, or related field within the Recruitment and/or Human Resources field., • At least four (4) years of recruiting experience (as a primary responsibility and lead Recruiter)., • Other:, • May be required to work long hours and a varied schedule., • Travelling throughout various locations in the New York City area., • Lifting and moving objects weighing up to 30 pounds several times a week., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Job DescriptionDescription: Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Senior Residence Program Specialist will include, but are not limited to the following: • Provides care and assists with personal development and independence of the people we support., • Ensures that all measures for safety and well-being are maintained at highest level., • Trains the people we support in activities of daily living and in development of self-help and social skills., • Maintains a personalized, homelike atmosphere in the residential facility., • Attends weekly staff meetings as well as any other assigned meetings and in-service training., • Prepares concise written reports including Incident Reports, Progress Notes and other reports as assigned., • Responds to crisis situations and medical emergencies, including accidents by taking quick and decisive action., • Ensures actions are conducted in a manner that prevents abuse and reports observations of co-workers who may be abusive in accordance with established procedures., • Administers appropriate first aid based on visible symptoms and medical history in accordance with established guidelines and accepted first aid practices., • Summons police, fire, ambulance or other emergency personnel if situation warrants it., • If emergency has caused a person we support to exhibit behavior that is threatening or dangerous, in accordance with OPWDD approved Behavior Management guidelines, may have to provide strategies for crisis intervention and prevention., • Provides transportation for the people we support in agency vehicles to and from work, shopping, programs, doctor’s appointments, etc., • Assists with meal planning and preparation as well as with purchasing of food and supplies., • Demonstrates and understanding of and implements behavioral programs., • Participates fully as a member of interdisciplinary plan., • Maintains an ongoing informal exchange of information. Maintains written logs for recording daily activities., • Performs housekeeping, cooking, laundry, light maintenance and light preventative maintenance duties as needed in order to maintain a safe and homelike environment., • Supervises any other activities as may be necessary in order to maintain quality of program., • Dispenses prescribed medications to residents after successful completion of medication administration course and in line with Agency protocol. AMAP’s are supervised by residence nurse in all areas related to medication administration., • Attends to personal hygiene needs of the people we support, i.e. toileting, bathing and changing as situation warrants., • Handles all person specific documents in a secure and confidential manner., • Provides guidance to Residence Program Specialists in absence of Residence Manager and/or Case Manager., • Directs all important situations, inquiries and concerns which do not fall under Residence Manager, Case Manager and Program Director., • Participates in orientation of new staff by modeling direct services in program., • Prepares work schedules and assign shifts to Residence Program Specialists as requested., • Performs related duties as requested. Requirements: QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Valid New York State Driver’s License and must maintain it in good standing., • Ability to read, write, speak and understand English., • Good oral and written communication skills, • Good interpersonal skills necessary to interact effectively with coworkers, employees, the people we support, and their families., • High School Diploma or GED, • Two years of related experience is preferred. At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role As an early member of Charlie Health's Engineering Team, you will play a big part in building our applications from the ground up. We're looking for someone who enjoys partnering closely with the rest of the product development team to make durable contributions and technical decisions as we race toward product launches. You'll thrive here if you find greenfield work energizing, have a high quality bar, and prefer to iterate to success. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way. Responsibilities • Develop and deliver high quality, performant, maintainable features that drive meaningful business value using our core technology stack: React, Python, and PostgreSQL, • Set strong patterns for our growing team to follow, • Partner with teammates across the organization to understand our business. Leverage that understanding to drive data modeling discussions and decisions, • Be an owner. Collaborate with product and design to iterate to top notch product solutions, • Identify bottlenecks and implement improvements to engineering processes, tools, and procedures. We're early and the expectation of folks joining at this stage is that you'll play a huge part in setting and improving how we work, • Promote a culture of collaboration and learning across engineering, product, and design team via mentoring, documentation, presentations, or other knowledge sharing methods, • Ensure our clients can always access the care they need by participating in our on-call rotationRequirements, • At least 4 years of professional experience developing user facing web or mobile applications that deliver meaningful business value, • Expertise and hands on production experience with an application programming language, preferably Python, • Excellent at managing ambiguity. Masterful ability to break down big, messy problems (demanding requirements, bugs, etc) into smaller parts with tractable solutions and clear iterations, • Meaningful scope within an application engineering team. Experience making or contributing to important technical tradeoff decisions with cross team implications, • Growth mindset and a sense of humor. You welcome feedback and when you stumble you get back up. You adapt quickly in a fast-paced environment and you enjoy fostering an environment that prioritizes fun, learning, and growth Additional Information The total target base compensation for this role will be between $150,000 and $215,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description JOB TITLE: Client Navigator EMPLOYMENT TYPE: Full-Time REPORTS TO: Director of the Anti-Violence Program LOCATION: Staten Island Family Justice Center SCHEDULE: Monday-Friday 9am-5pm SALARY: $27.99/hour ABOUT AAFSC: For over 30 years, the Arab-American Family Support Center (AAFSC) has proudly served immigrant, refugee, and marginalized communities across New York. Community is at the heart of AAFSC's work; we help families navigate government benefits, learn English, prepare for the citizenship exam, secure affordable housing, and access mental health counseling. We're also here to strengthen family bonds through parenting workshops and help young people succeed in school with academic support, social activities, and a safe space to share their experiences. We build brighter futures, one family, one story, and one community at a time. Job Summary: The NYC Family Justice Centers (FJCs) are an initiative of the Mayor’s Office to End Domestic and Gender-Based Violence to reduce barriers faced by survivors of domestic and gender-based violence (GBV). GBV can include intimate partner and family violence, elder abuse, sexual assault, stalking, and human trafficking. The NYC Family Justice Centers are co‐located multidisciplinary service centers providing vital social services, civil legal, and criminal justice assistance for survivors of domestic and gender-based violence and their children—all under one roof. Arab American Family Support Center is co-located at the FJCs and partners with the Mayor’s Office, the District Attorney’s Office, and other civil legal and community-based organizations to provide a safe and welcoming place for victims to receive various services. AAFSCNY staff at the FJC provides crisis intervention, case management services, advocacy, information and referrals, and practical assistance to survivors, providing client-centered safety assessments and risk management plans. Client Navigators will greet clients in the waiting areas and hospitality suites and escort them to a private meeting space where they will explain the FJC service delivery model and conduct a brief initial service need and safety assessment with the goal of connecting the client to the appropriate services at the FJC’s. They will continue to help clients navigate the FJC service model and connect successfully to services and partner agencies. Essential Duties: * Welcome clients to the FJC and provide a detailed overview of the FJC service delivery model including confidentiality policies, on-site referral process and available services. * Screen clients to assess eligibility for FJC services and their service needs, including cultural, linguistic, legal, practical and safety-related needs. * Call back voicemails left on the FJC’s main phone line and do virtual screenings as needed. * Notify AAFSC Supervisor and ENDGBV/FJC administrative staff of high-risk clients as appropriate. * Address immediate client needs and provide crisis intervention. If no case manager is available to assign the client to, the Client Navigator will provide safety planning and advocacy as needed. * Work with clients to determine appropriate referrals for case management, mental health counseling, civil legal, economic empowerment, and law enforcement personnel; complete appropriate forms, including the FJC Referral and Consent Forms; and communicate any pertinent information to the partner staff member to help best meet clients’ needs and concerns. * For established FJC clients with an already assigned case manager who come to the FJC as a walk-in, conduct a brief screening and connect to their assigned case manager. If the case manager is not available, conduct a safety assessment and safety plan as needed. * Provide service referrals and warm hand-offs/linkages, if it is determined that a client is not eligible for FJC services. * Maintain communication with clients waiting in the waiting areas and hospitality suite after the initial client screening to answer questions, provide information and provide updates about estimated wait times. * Speak with AAFSC supervisor and ENDGBV/FJC administrative staff if a client is distressed if a client asks to speak to a supervisor and/or if the client is experiencing a physical or mental health emergency. * Work collaboratively with the reception staff at the relevant District Attorney’s Office to refer appropriate clients and make appointments for those clients, as needed. * Enter client information into the FJC client application (aka database) on a daily basis, and track additional data or client needs as requested by ENDGBV. * Support ENDGBV’s ongoing efforts to solicit client feedback regarding FJC operations including notifying all clients of their opportunity to complete a client satisfaction survey after every FJC visit and contacting clients after their visits to the FJC’s to complete the surveys and reconnect them to any needed follow-up services as appropriate; * Provide coverage for the Front- Line Advocate, as needed and appropriate. * Adhere to AAFSC and FJC confidentiality practices and protocols. * Other tasks that enhance the mission of the FJCs, as mutually agreed upon by AAFSC and ENDGBV. Background & Position Requirements: * The Client Navigators must have an Associate degree and at least two (2) years of relevant work experience (i.e. experience working with survivors of domestic and gender-based violence, providing advocacy services), as well as an understanding of the dynamics and complexities of domestic and gender based-violence, the systems that impact survivor’s lives, and a demonstrated commitment to utilizing trauma-informed engagement practices with survivors of domestic and gender based violence. * Must have an understanding of the dynamics and complexities of domestic and gender based violence, the complex systems that impact survivor’s lives, the effects of childhood and adult trauma on survivors and a demonstrated commitment to utilizing trauma-informed, client centered engagement and intervention practices with survivors of domestic and gender based violence * Experience collaborating within a multi-disciplinary, diverse team, maintaining a healthy work environment that encourages equity, professionalism, respect, diversity and continuous professional growth and improvement. * Commitment to delivering services grounded within a racial equity lens that centers the impact of race, gender and other identities on a client’s willingness and ability to access services. * U.S. Work Authorization required. * All prospective job candidates must meet screening requirements of both AAFSC and the Family Justice Centers, which may include a background check, fingerprinting, and State Central Registry clearance. We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Powered by JazzHR vNVjeD6QfC

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role As an early member of Charlie Health's Engineering Team, you will play a big part in building our applications from the ground up. We're looking for someone who enjoys partnering closely with the rest of the product development team to make durable contributions and technical decisions as we race toward product launches. You'll thrive here if you find greenfield work energizing, have a high quality bar, and prefer to iterate to success. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way. Responsibilities • Develop and deliver high quality, performant, maintainable features that drive meaningful business value using our core technology stack: React, Python, and PostgreSQL, • Set strong patterns for our growing team to follow, • Partner with teammates across the organization to understand our business. Leverage that understanding to drive data modeling discussions and decisions, • Be an owner. Collaborate with product and design to iterate to top notch product solutions, • Identify bottlenecks and implement improvements to engineering processes, tools, and procedures. We're early and the expectation of folks joining at this stage is that you'll play a huge part in setting and improving how we work, • Promote a culture of collaboration and learning across engineering, product, and design team via mentoring, documentation, presentations, or other knowledge sharing methods, • Ensure our clients can always access the care they need by participating in our on-call rotationRequirements, • At least 4 years of professional experience developing user facing web or mobile applications that deliver meaningful business value, • Expertise and hands on production experience with an application programming language, preferably Python, • Excellent at managing ambiguity. Masterful ability to break down big, messy problems (demanding requirements, bugs, etc) into smaller parts with tractable solutions and clear iterations, • Meaningful scope within an application engineering team. Experience making or contributing to important technical tradeoff decisions with cross team implications, • Growth mindset and a sense of humor. You welcome feedback and when you stumble you get back up. You adapt quickly in a fast-paced environment and you enjoy fostering an environment that prioritizes fun, learning, and growth, • Please note: candidates located within 75 minutes commuting distance of our NYC office are expected to come to office 4 days/week Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time employees. Read more about our benefits here.#LI-Remote Additional Information The total target base compensation for this role will be between $150,000 and $215,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role As an early member of Charlie Health's Engineering Team, you will play a big part in building our applications from the ground up. We're looking for someone who enjoys partnering closely with the rest of the product development team to make durable contributions and technical decisions as we race toward product launches. You'll thrive here if you find greenfield work energizing, have a high quality bar, and prefer to iterate to success. Our team is composed of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way. Responsibilities • Develop and deliver high quality, performant, maintainable features that drive meaningful business value using our core technology stack: React, Python, and PostgreSQL, • Set strong patterns for our growing team to follow, • Lead, mentor, and inspire a cross-functional team of software engineers, driving the design, development, and delivery of high-quality software solutions while fostering a culture of collaboration, innovation, and continuous improvement., • Leverage AI and Machine Learning to enhance client and clinician-facing tools, transforming them into an industry-leading platform that empowers clients to take ownership of their mental health journey while driving measurable clinical outcomes., • Be an owner. Collaborate with Product, Design, other stakeholders, and across Engineering to align and iterate to top notch product solutions, • Work on mission-critical features to engage potential clients and connect them with life-saving mental health care., • Own and evolve engineering processes at the team level to align with org-wide practices. We're early and the expectation of folks joining at this stage is that you'll play a huge part in setting and improving how we work., • At least 7 years of professional experience developing user facing web or mobile applications that deliver meaningful business value, • Expertise and hands on production experience with an application programming language, preferably Python, • Excellent at managing ambiguity. Masterful ability to break down big, messy problems (demanding requirements, bugs, etc) into smaller parts with tractable solutions and clear iterations, • Meaningful scope within an application engineering team. Experience making or contributing to important technical tradeoff decisions with cross team implications, • Growth mindset and a sense of humor. You welcome feedback and when you stumble you get back up. You adapt quickly in a fast-paced environment and you enjoy fostering an environment that prioritizes fun, learning, and growth Additional Information The total target base compensation for this role will be between $185,000-$235,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, leveling, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Compliance Manager will oversee compliance operations in the state(s) assigned. The ideal candidate will have experience in managing day to day compliance operations across several locations and multiple TJC accredited offices/facilities. The Compliance Manager will work closely with the Care Delivery Team, Clinical Team, and the Personnel Compliance Team to ensure ongoing compliance in relation to onboarding of employees, maintenance of employee personnel files and clinical documentation. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. Travel Required Please note that this role will require on average about 2x travel per month to office locations across the U.S. Responsibilities • Ensure each office in assigned state(s) are operating within company policy, state licensing regulations and The Joint Commission Standards., • Ensure that all staff in assigned state(s) are onboarded within company policy, state licensing regulations and The Joint Commission Standards., • Ensuring employee files are current and in compliance., • Ensuring proper operating procedures are in place for compliance relating to employee onboarding and client admissions, clinical documentation, treatment, and discharge., • Maintain office space compliance for the assigned state(s), • Ensuring routine environment of care and safety requirements are in compliance., • Host and organize site visits/surveys/inspections; travel required., • Assist with completing post-survey written corrective actions plans for submission to surveying entities and monitor company progress on these plans., • Write individualized Policies and Procedures and associated crosswalks as needed., • Assist to ensure that ongoing regulatory and accreditation requirements such as internal inspections, written assessments, and emergency drills are completed on time., • Attending and actively participating in Quality Committee meetings and assure meetings are documented per requirements., • Licensing, Accreditation, and Growth to the state(s) assigned., • Obtain initial facility licenses for Mental Health and Substance Use Disorder Outpatient Treatment, • Ensure that a staff development plan that meets all local, state, and national requirements is in place for the assigned state(s), • Working with the Clinical Training Team to ensure that all staff training is completed and in compliance., • Assist to ensure all licensing requirements are being addressed/fulfilled., • Assist with all aspects of compliance program and coach team as to best policies and procedures., • Coordinate compliance training and investigate compliance issues as requested., • Work with Recruiting and Personnel Compliance to provide education on specific qualifications for positions that are required by regulatory agencies., • Assist with monitoring and documenting facility incidents, including post-incident analysis, including Root Cause Analysis for any Sentinel EventsRequirements, • Bachelor's degree in healthcare/ human services or equivalent career experience (Legal experience preferred), • 5 years of experience working in a behavioral healthcare or healthcare setting, • 2 years of experience managing a team of 3 or more reports, • TJC Behavioral Healthcare experience, • State regulatory inspection survey experience: Being the DRI for leading surveys and organizing survey preparation, • Strong interpersonal, relationship-building and listening skills, with a natural, consultative style, • Ability to energize, communicate, and build rapport at all levels within an organization, • Strong project management skills, with a demonstrable ability to corral and manage details in a fast paced, fluid environment The total target base compensation for this role will be between $84,000 and $108,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $84,000 and $118,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-REMOTE Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. At Charlie Health, we prioritize an exceptional employee experience. Our Operations team handles all of the administrative complexities, so our clinicians can focus on what they like to do best: providing high-quality mental health care. We also believe clinicians deserve an exceptional compensation and benefits package. In addition to market-leading compensation, we offer a ton of benefits: • 401K with matching, • Wellness stipend, • Medical, dental, and vision insurance, • Free online CEU trainings, • Malpractice liability insurance, • Competitive compensation for your session work and administrative work, • A full caseload of motivated clients, • Dedicated business support from Operations, HR, and IT professionals, • 24/7 Employee Assistance Program to support mental health and a balanced lifestyle, • Opportunity for cross-licensure sponsorship if eligible, • Transparent scheduling - know your schedule ahead of time, • PTO includes: vacation, sick leave, and certain federal holidays We're hiring independently-licensed and junior-licensed clinicians. The below licenses are the senior-license equivalent, and we may be able to provide licensure supervision to junior-licensed individuals as well: • Flexibility: Our virtual program allows clinicians the ability to work from home or wherever they are most comfortable., • Support: All of our clinicians receive support from a full time Admissions and Assessment team so that our talented clinicians can focus on what matters most–providing exceptional care to our clients., • Consistency: We are busy and we will make sure to keep your calendar as full as you want it to be. Groups are scheduled at the same time weekly as are individual sessions, so you know what your schedule will be ahead of time., • Ability to Develop Strong Relationships with Incredible Clients: We may be biased, but we think our clients are incredible. With a maximum of 8 clients in a group, we allow you the opportunity to build strong relationships with clients and do in depth work to create sustainable healing., • Collaboration: All Charlie Health clinicians participate in case discussions, which allow you to leverage the expertise of others to develop new skills and think outside the box., • Free CEUs: Charlie Health provides all clinical staff with access to free, online CEUs to meet licensing requirements and explore topics of interest, • 100% Remote: Work from anywhere in the USA! This can either be a contract/1099 position or a W2 position. A contract position allows you the flexibility to schedule sessions and work wherever you are most comfortable. We request that our clinicians be able to dedicate a minimum of 12 hours per week to facilitate group sessions and take on individual and/or family sessions. W2 position requires full time availability with some availability in the evenings and Saturdays required to facilitate group sessions and take on individual and/or family sessions. People know Charlie Health for our warm and empathetic Clinical Team. While each individual clinician has their own interests, expertise, and style, we require all team members to be well-versed in a variety of modalities. Our clients are struggling to cope with serious mental health issues and benefit from therapists who are sophisticated and relational. Successful candidates are committed to bettering the mental health and well-being of their clients, along with being adept at self-care, ensuring they are prepared to give their best every day to address the behavioral health crisis. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. About You • Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus), • Comfortable working with a wide range of ages, including children, teens, young adults, and adults., • Passionate about the benefits of group treatment and skilled in conducting group treatment, • Ability to work effectively in a team, • Creative and engaging, especially over video!, • Must be available in the evenings to meet the schedules of our clientsQualifications, • Licensed mental health or substance use counselor (all disciplines are welcome to apply)., • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Masters degree in mental health or related field, • Availability between 12 and 40 hours per week depending on 1099 or W2, • 1099 position, part time with opportunity to grow into full time position, • W2 position, full-time with availability for 40 hours per week, • Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, Dropbox–in addition to EMR and outcomes survey software on a daily basisOur Admissions team handles the details, so you don't have to:, • The Charlie Health Admissions team handles all of the scheduling to align with your availability, so you don't have to waste time trying to find times with a client, • All communication outside of sessions with clients and their parents is handled by the Admissions Support Team, • The Admissions team handles all billing and insurance questions The total target base compensation for this role will be between $48,000 and $70,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $53,000 and $75,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is seeking a Product Marketing Manager to lead high-impact initiatives and shape the narratives that define our programs and services. Reporting to the Director of Product Marketing, the Product Marketing Manager will own the development of positioning, messaging, and collateral that drive awareness, adoption, and engagement across key audiences—including referral partners, payers, clients, and families. This role will play a critical part in translating market insights into compelling stories, managing cross-functional launches, and ensuring our brand and products are represented with clarity and consistency. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Own the planning, development, and execution of integrated marketing campaigns and go-to-market initiatives, from strategy to post-launch measurement, ensuring alignment with company objectives and audience needs., • Partner cross-functionally with Outreach, Clinical, Partnerships, Product, and Commercial Strategy to identify market opportunities, gather insights, and translate them into compelling positioning, messaging, and collateral., • Develop and maintain clear, differentiated product and program narratives that articulate Charlie Health's unique value proposition to multiple audiences (referral partners, payers, clients, etc.)., • Build and operationalize a competitive intelligence program to analyze market dynamics, track competitor products and positioning, and generate insights that inform go-to-market strategy and positioning., • Collaborate with content & creative team members to create high-quality marketing assets—including sales enablement materials, decks, web content, videos, and case studies—that support growth and brand consistency., • Lead updates and optimizations of core program and partner web pages and web experiences, ensuring messaging clarity, conversion optimization, and audience engagement., • Manage timelines, workflows, and stakeholder communications for marketing launches, ensuring deliverables are on track and on brand., • Establish and maintain an organized repository of marketing assets and brand guidelines, ensuring easy access for cross-functional teams., • Oversee vendor relationships as needed (e.g. competitive intelligence, sales enablement, and more), including scoping, sourcing, and managing deliverables., • Monitor and report on the performance of marketing initiatives, leveraging data and insights to inform iteration and future planning.Qualifications, • Bachelor's degree in Marketing, Communications, Business, or related field, • 3-5 years of experience in product marketing, go-to-market strategy, or a related role, ideally in healthcare, SaaS, or other high-growth industries., • Demonstrated ability to translate complex products/services into compelling, audience-specific messaging., • Strong project and stakeholder management skills with a track record of delivering initiatives on time and at high quality., • Excellent written and verbal communication skills, with an ability to tailor messaging for different audiences., • Experience developing sales enablement materials and working closely with revenue-facing teams., • Proficiency with project management and collaboration tools (e.g., Asana, Monday, Jira, or similar)., • Data-driven mindset with the ability to measure marketing effectiveness and adapt strategies accordingly., • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionCASAC/CASAC - T - Motivational Enhancement Counselor Full-Time, 37.5 Hours/Week, L215 Union SHIFT: 3:00pm - 11:00pm (Evening Shift) Educational Alliance (EA), one of New York City’s original settlement houses, was founded in 1889 to offer educational, social, and cultural services to Jewish immigrants arriving to the Lower East Side. Today, EA is a proudly Jewish institution that partners with diverse communities throughout Lower Manhattan. We provide New Yorkers with high-quality, transformational programs that enhance their well-being and socio-economic opportunities, reflecting our belief that everyone in our city should be given the tools to thrive. The Center for Recovery and Wellness takes a holistic, strengths-based approach to recovery and wellness that responds to the distinct needs of each individual. Programs include residential and outpatient addiction treatment, recovery services, prevention education, and community programming. CRW offers culturally competent, evidence-based programs and services that strengthen individuals and communities, enhance resiliency, and foster lasting recovery. Reporting to the Residential Manager and delivering milieu services in the trauma-informed modified therapeutic community, the Motivational Enhancement Counselors will monitor the residential systems and deliver behavioral interventions to the residents for the 100 bed, OASAS licensed residential treatment facility. They will work in an integrated fashion with other clinical program staff to provide effective individualized services and interventions that meet the treatment plan goals and objectives for residents. They will provide a safe haven in which our resident patients may confront their behavior, learn how to utilize their strengths to deal with the many problems related to chemical dependency, and develop the skills necessary to allow them to function as valuable members of the community without the use of drugs or alcohol. Responsibilities: Direct Services with Credential • Individual and group behavioral interventions in line with the modified trauma-informed modified therapeutic community., • Monitor and coordinate residents’ attendance at medical, dental, and psychiatric appointments., • Monitors resident’s participation in all residential services with appropriate communication and interventions applied for noncompliance with the program schedule., • Participate in and lead crisis intervention for behavioral episodes or relapse episodes on-site, following facility procedures and documenting accordingly., • Conduct regular and scheduled safety runs, safety searches, and reporting back observations, intervening with residents appropriately, and making recommendations for a follow-up to the team., • Conducts department meetings and committee meetings with residents in line with the modified Therapeutic Community model., • Conduct group counseling sessions with residents., • Acts as a liaison to a clinical counselor and conducts caseload check-in rounds on shift with assigned caseload, • Act as the SUD “behavioral expert” for participation in treatment planning led by the clinical counselor with the support multidisciplinary team, • Document behavioral interventions in the clinical record as per 820 and CARF standards, • Supervise and assist residents with in-house job functions, cooking, clean-up chores, and other daily living activities., • Regular review of resident signs out book and cross-referencing with resident’s headcount, • Provide recreational activities, including trips., • Maintain patient records., • Dispense metro cards and lunch money to residents as needed., • Collect HRA finger images and other required reporting elements., • Participate in house meetings., • Communicate pertinent information in Staff on duty log, Shift Exchange Meetings and Shift plans, • A High School diploma or equivalent is required with valid CASAC. 2 years of experience in SUD treatment setting and a Master’s degree in behavioral science; social work, psychology, sociology may be substituted for CASAC if the applicant applies for CASAC-T within 90 days of hire., • One (1) year of related work experience in a Residential Therapeutic Community setting is strongly preferred., • Knowledge of strengths-based counseling, cognitive-behavioral treatment, and behavior modification in practice, • Weekend availability is required., • A degree in a related field (social work/psychology) is a definite plus., • Current adult CPR and First Aid certifications a plus, • Ability to communicate effectively both verbally and in writing with a broad variety of people, including other team members and management., • Ability to maintain appropriate professional boundaries and confidentiality., • Generous PTO Policy, • Competitive Salary, • Medical, Dental & Vision, • Pension Plan, • 403(b) Retirement Plans, • Discount Perks for Movies, Broadway Shows, Amusement Parks, etc., • Free Gym Membership to our MCC Fitness & 14th St Y Gym, • Discounts to programs at Educational Alliance, • Tuition Reimbursement The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. EEO Info Educational Alliance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, marital status, disability status, veteran status, or any other characteristic protected by applicable federal, state, or local law. For further information about Educational Alliance, please visit .

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. We're looking for a Senior Product Designer to join our Scheduling and Billing teams to help reimagine and bring to life a best-in-class experience for high-acuity patients and their providers. Responsibilities • Collaborate with Engineering, Product Management, Clinical, and Operations partners to identify and define product opportunities., • Set the quality bar for design and influence through your mastery of craft and problem solving skills., • Approach problems critically, refine problem statements, and show breadth in exploring how we might solve them, • Present and effectively communicate the problem space and clearly articulate the why behind design decisions leveraging data and insights, • Drive the process, end-to-end: discovery, problem definition, solution definition, and experimentation through to launch., • Drive user research to uncover customer problems, needs, and product opportunities., • Drive co-creation workshops with your product team, designers, and stakeholders., • Prototype, validate, and deliver elegant, on-brand solutions to complex problems., • Support and provide radically candid feedback to team members., • Contribute to our internal design processes, practices, team culture, and design system. Requirements • You have a minimum of 5 years of experience in Product Design for tech/software products, preferably in Mental Health, Telehealth, or Workforce Management., • You have experience solving complex, multi-persona interaction design problems and have delivered cohesive experiences across web and mobile., • You are a systems thinker with a proven ability to solve complex UX problems and product strategy skills to deliver quality design solutions., • You have a deep understanding of how qualitative and quantitative research informs product and design decisions., • You have the ability to communicate complex ideas and strategic plans clearly and persuasively to different audiences to build alignment and move objectives forward., • You have a bias for taking initiative and ownership of work, filling in the blanks when encountered by ambiguity, • You're skilled with user research (with a deep understanding of how qualitative and quantitative research informs product and design decisions), front end coding, project management, product discovery, and UX writing a plus, • You possess a track record of making technical decisions that are best at that given point in time and comfort with making decisions with incomplete information, • You're an expert with the tools of the trade, and have experience contributing to token-based design systems., • Please note: candidates located within 75 minutes commuting distance of our NYC office are expected to come to office 4 days/weekBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Our Values • Connection, • Care deeply, • We care personally about every single person in the Charlie Health ecosystem: our clients, providers, and team members alike., • Inspire hope, • We inspire hope with every interaction, reminding our clients that we truly and unconditionally believe in them., • Congruence, • Stay curious, • We ask "why" five times before we're satisfied with the answer. We don't stick to the status quo; we challenge our assumptions and remain humble., • Heed the evidence, • Above all, we're results-oriented. When we find data that calls our original plan into question, we modify or pivot., • Commitment, • Act with urgency, • We work as swiftly as possible. The mental health crisis is relentless, and so are we., • Don't give up Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Our Specialist, Onboarding Compliance will be directly responsible for HR compliance work related to our clinical staff. Our clinical workforce is expanding quickly, and each new clinical hire requires a myriad of operational and compliance tasks to be completed prior to their first day of care. The Specialist, Onboarding Compliance will shepherd new hires through these tasks, ensuring that they're in-compliance prior to their first day of care. Clinical hires also have complex personnel files, given that they deliver care in multiple states and are reviewed regularly by state agencies. The Specialist, Onboarding Compliance will build the initial personnel file and work collaboratively with multiple departments to assure that files are complete and ready for inspection at any time. Ultimately, if you are excited about navigating and influencing complicated, operational processes related to onboarding compliance, this role may be for you. We're excited to bring on an execution-oriented, highly motivated individual that wants to apply their HR and compliance skills to complex problems and on a high-impact team. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Manages personnel file activity from "cradle to grave" including assembling, maintaining, and deactivating files as required., • Assure that all regulatory requirements are met including:, • Complete background checks at hire and as required, including fingerprinting and state registry checks., • Job descriptions are accurate and present in each file, with all required signatures completed., • Assures all required new employee orientation is complete and documented, • Complete health screening/testing/immunizations are completed for employees per state and Joint Commission requirements, • Verification of required credentials, education, and experience for all new employees, • Documentation of all trainings required by external agencies, both at hire and ongoing, • Completion of initial and periodic competency assessments for all client facing staff, • Completion of periodic performance reviews for all staff, • Works seamlessly with recruiting, onboarding, leadership, regulatory and HR operations departments., • Conducts periodic audits of employee file data for timeliness and completeness., • Maintains strict confidentiality when managing sensitive employee and contractor information., • Escalates issues promptly and with diplomacy and discretion., • Cultivates positive interpersonal relationships with clinical and administrative leadership as well as external partners.Requirements, • Ability to come onsite 4 days/week to the NYC-Office (Union Square)., • Bachelor's Degree required or equivalent in experience., • 1 year HR experience required., • HR experience in a healthcare setting is highly desirable., • Excellent verbal and written communication skills., • Ability to maintain strict confidentiality., • Detail-oriented., • Outside the box thinker; excellent at problem solving., • Microsoft Office proficiency., • Strong interpersonal, relationship-building and listening skills, with a natural, consultative style. The total target base compensation for this role will be between $53,000 and $70,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. At Charlie Health, we prioritize an exceptional employee experience. Our Operations team handles all of the administrative complexities, so our clinicians can focus on what they like to do best: providing high-quality mental health care. We also believe clinicians deserve an exceptional compensation and benefits package. In addition to market-leading compensation, we offer a ton of benefits: • 401K with matching, • Wellness stipend, • Medical, dental, and vision insurance, • Free online CEU trainings, • Malpractice liability insurance, • Competitive compensation for your session work and administrative work, • A full caseload of motivated clients, • Dedicated business support from Operations, HR, and IT professionals, • 24/7 Employee Assistance Program to support mental health and a balanced lifestyle, • Opportunity for cross-licensure sponsorship if eligible, • Transparent scheduling - know your schedule ahead of time, • PTO includes: vacation, sick leave, and certain federal holidays We're hiring independently-licensed and junior-licensed clinicians. The below licenses are the senior-license equivalent, and we may be able to provide licensure supervision to junior-licensed individuals as well: • Flexibility: Our virtual program allows clinicians the ability to work from home or wherever they are most comfortable., • Support: All of our clinicians receive support from a full time Admissions and Assessment team so that our talented clinicians can focus on what matters most–providing exceptional care to our clients., • Consistency: We are busy and we will make sure to keep your calendar as full as you want it to be. Groups are scheduled at the same time weekly as are individual sessions, so you know what your schedule will be ahead of time., • Ability to Develop Strong Relationships with Incredible Clients: We may be biased, but we think our clients are incredible. With a maximum of 8 clients in a group, we allow you the opportunity to build strong relationships with clients and do in depth work to create sustainable healing., • Collaboration: All Charlie Health clinicians participate in case discussions, which allow you to leverage the expertise of others to develop new skills and think outside the box., • Free CEUs: Charlie Health provides all clinical staff with access to free, online CEUs to meet licensing requirements and explore topics of interest, • 100% Remote: Work from anywhere in the USA! This can either be a contract/1099 position or a W2 position. A contract position allows you the flexibility to schedule sessions and work wherever you are most comfortable. We request that our clinicians be able to dedicate a minimum of 12 hours per week to facilitate group sessions and take on individual and/or family sessions. W2 position requires full time availability with some availability in the evenings and Saturdays required to facilitate group sessions and take on individual and/or family sessions. People know Charlie Health for our warm and empathetic Clinical Team. While each individual clinician has their own interests, expertise, and style, we require all team members to be well-versed in a variety of modalities. Our clients are struggling to cope with serious mental health issues and benefit from therapists who are sophisticated and relational. Successful candidates are committed to bettering the mental health and well-being of their clients, along with being adept at self-care, ensuring they are prepared to give their best every day to address the behavioral health crisis. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. About You • Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus), • Comfortable working with a wide range of ages, including children, teens, young adults, and adults., • Passionate about the benefits of group treatment and skilled in conducting group treatment, • Ability to work effectively in a team, • Creative and engaging, especially over video!, • Must be available in the evenings to meet the schedules of our clientsQualifications, • Licensed mental health or substance use counselor (all disciplines are welcome to apply)., • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Masters degree in mental health or related field, • Availability between 12 and 40 hours per week depending on 1099 or W2, • 1099 position, part time with opportunity to grow into full time position, • W2 position, full-time with availability for 40 hours per week, • Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, Dropbox–in addition to EMR and outcomes survey software on a daily basisOur Admissions team handles the details, so you don't have to:, • The Charlie Health Admissions team handles all of the scheduling to align with your availability, so you don't have to waste time trying to find times with a client, • All communication outside of sessions with clients and their parents is handled by the Admissions Support Team, • The Admissions team handles all billing and insurance questions, • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. JOB SUMMARY: Intro to the Crisis Prevention and Response (CPR) Team Our Crisis Response and Prevention team envisions and enables our mission of A World Without Suicide. It is our goal that all of our clients find unwavering support and hope. Rooted in our core values of Connection, Commitment, and Congruence, we strive to transform crises into opportunities for growth and healing. With cutting-edge best practices and compassionate care, our team empowers individuals to seek help fearlessly. Our clients never give up, and neither do we. Together, we are driving the democratization of mental health treatment each and every day. Why is the CPR Team important? • Immediate Intervention: Prompt assistance during moments of acute distress or emotional upheaval., • Safety and Stabilization: Ensuring the well-being and stability of participants during critical situations., • Continuity of Care: Ensuring support during acute moments whilst in treatment ensuring continuity from the group experience to the individual/family experience., • Preventing Relapses and Hospitalizations: Reducing the risk of relapses and the need for hospitalizations. A part time Crisis Intervention Specialist at Charlie Health plays a crucial role in ensuring the safety and stability of our clients during acute mental health crises. They are responsible for immediate screening and intervention when clients exhibit severe emotional distress or harmful behaviors. Crisis Intervention Specialists collaborate with the clinical team to screen risk of highly acute clients, develop crisis intervention plans, de-escalate dysregulated clients, and connect patients with appropriate resources to facilitate their recovery and well-being within the IOP setting. DUTIES & ESSENTIAL JOB FUNCTIONS: • Monitors crisis queues for clients receiving individual therapy, family therapy, and participating in group sessions, • Screen risk and collaborates on stabilization planning for clients at risk of harm to themselves or others, • Completes all required documentation in alignment with compliance standards and Charlie Health's best practices, • Serves as key point of contact for crisis triage during client group sessions in collaboration with Senior Care Coaches and Care Coaches, • Conducts case consults with Care Team members as needed, • Supports all Care Team members (i.e., Primary Therapists, Care Coaches, Group Facilitators, etc.) in collaboration regarding the client's care, • Other care coordination tasks as needed, • Independently licensed clinician, • Previous experience in crisis preferred, • Ability to work a minimum of 20 hours per week with flexibility to meet the needs of the team and clients, • Motivated individual who is passionate about mental health, able to perform in a high-paced environment, and eager to play a formative role in shaping a growing business. POSITION CLASSIFICATION: W2 Part-Time Please note that this role is not available to candidates in Illinois. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is a pioneer in its approach to mental health treatment. In addition to providing superior Clinical care from the nation's most talented and passionate clinicians, Charlie Health offers unparalleled and effective holistic treatment via our groundbreaking Experiential Therapy Department, Contemplative Practices Department, and Creative Arts Department. We firmly believe that thriving, sustainable health is the result of treating the whole person - mind, body, and spirit - and our vIOP deeply embodies this philosophy. As such, we advocate for and provide inclusive, accessible, diverse, cosmopolitan healing approaches that transcend the conventional Western psychological model. Charlie Health's synergistic Clinical + Experiential + Contemplative + Creative treatment model affords cutting edge mental health care that proudly serves our amazing clients. Experiential Facilitators at Charlie Health support our clients through the use of various expressive tools, hands-on activities, and immersive experiences and believe that healing occurs in the experience itself. Through experience and action, we are able to connect with hard to reach feelings, learn healthy coping skills, and re-enact emotional experiences in order to have new and more adequate responses to situations. Charlie Health is excited to grow its Experiential Groups Department. Some of the modalities we want to incorporate into our psycho-education groups are: • Experiential Practice, • Adventure, Wilderness, Eco, and Nature-Based Practice, • Recreation Based Practice, • Psychodrama, • Sociometry, • Expressive Communications, • Play Practice, • Gestalt Theory Oriented Practices, • Poetry and Narrative Practice, • Emotional Freedom Techniques (EFT), • Internal Family Systems (IFS), • Accelerated Experiential Dynamic Psychotherapy (Requires AEDP Certification), • Somatic Experiencing This is a contract / 1099 position that allows you the flexibility to schedule sessions and work wherever you are most comfortable. We request that our facilitators are able to dedicate at minimum 9 hours per week to facilitate group sessions and build valuable connections with our clients. People know Charlie Health for our warm and empathetic team. While each individual facilitator has their own interests, expertise, and style, we require all team members to be well versed in a variety of therapeutic modalities. Our clients are struggling to cope with underlying mental health issues and benefit from facilitators that are sophisticated and relational. Successful candidates are committed to bettering the mental health of their clients, and are adept at self-care, ensuring they are prepared to give their best every day to address the rural mental health crisis. This position reports to the Director of Experiential Programming. About You • Creative, innovative, interdisciplinary, and integrative in your approach to mental health care, • Able to demonstrate expertise in your experiential modality and feel confident integrating them into your treatment approach, • Comfortable working with a wide range of ages, including children, teens, young adults, and adults., • Passionate about the benefits of group practices and skilled in conducting group sessions virtually, • Ability to work effectively in a team, • Creative and engaging, especially over video!, • Must have availability weekday evenings in order to meet the schedules of our clientsResponsibilities, • Facilitate weekly group psycho-education via Telehealth, • Develop creative ways to conduct experiential group treatment virtually, • Assist with the creation of experiential therapy curriculum by submitting weekly group session plans, • Contribute to treatment team, group supervision, and curriculum planning meetings, • Ensure your clinical services are delivered in accordance with recognized best practices, • Continuously further your knowledge of a psychosocial functioning of groups, • Use thoughtful risk management, • Communicate clearly and professionally with clients, staff, families, agencies, and referents, • Complete documentation in a timely manner and be accurate and well-written., • Maintain and model professional ethics, including appropriate boundaries and confidentialityRequirements, • Licensed mental health professional preferred, • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Master's degree in mental health or related field, • Experience and training in your experiential modality (all disciplines are welcome to apply) including, but not limited to: adventure, experiential, expressive therapy, creative therapy, recreation therapy, narrative therapy, play therapy, sociometry, or psychodrama, • Technical ability to run effective Telehealth sessions, • Reliable WiFi connection when meeting with clients, • Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, Dropbox–in addition to EMR and outcomes survey software on a daily basis, • Work authorized in the United States and native or bilingual English proficiency, • 1099 position, • At least 9 hours total availability needed a week, including availability at least 2 nights a week from 3-9pm MST Monday - ThursdayBenefits, • The Charlie Health Admissions team handles all of the scheduling to align with your availability, so you don't have to waste time trying to find times with a client, • All communication outside of sessions with clients and their parents is handled by the Admissions Support Team, • The Admissions team handles all billing and insurance questions #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Referral Relations Manager manages a team of Care Navigators. Together, the team is responsible for providing outbound referrals to other healthcare providers. These outbound referrals include clients who are not appropriate for admission into Charlie Health.The Referral Relations Manager will work closely with the Clinical Outreach and Partnerships teams to build awareness of other providers across the continuum of care, with the goal of driving placement accuracy, improving clinical outcomes,and supporting partner relationships. The Referral Relations Manager position is a highly metrics-driven role. The Manager is responsible for monitoring individual team member performance using dashboards and routine quality assurance checks. The Manager must coach team members accordingly, which includes recognizing / rewarding good performance, coaching those who are not performing, and taking disciplinary action when appropriate.Lastly, the Manager will have the opportunity to build a team and define a culture that is motivating and rewarding. If successful, this position is an opportunity to impact thousands of lives in a positive way. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Team Leadership:, • Lead and manage a team of Care Navigators, providing guidance, support, and mentorship., • Foster a collaborative and positive team culture to enhance overall productivity and job satisfaction., • Staffing, Training, and Performance Management:, • Partner with Senior Manager, Care Delivery to ensure adequate hiring of Care Navigators, serve as hiring manager for all Care Navigator hiring processes, • Oversee all new hire training including material creation and iteration, • Managing high-functioning Care Navigator team including coaching for up-leveling and poor performance management, • Client and Referral Source Support:, • Lead with the Care Navigator team to provide excellent customer support to clients and our Referral Sources, • Address any issues or concerns promptly to ensure a high level of client and therapist satisfaction., • Technology Integration:, • Work closely with the technology team to integrate new features and enhancements that improve the overall virtual therapy experience., • Troubleshoot technical issues and coordinate with the IT department for timely resolution., • Quality Assurance:, • Develop and implement quality assurance measures to ensure the delivery of high-quality virtual mental healthcare services., • Conduct regular audits of virtual sessions to identify and address any operational gaps., • Data Analysis and Reporting:, • Utilize data analytics to assess key performance indicators and make data-driven decisions for process improvement., • Generate regular reports on operational efficiency and team performance., • Compliance and Documentation:, • Stay abreast of industry regulations and ensure compliance with healthcare standards and guidelines., • Maintain accurate and up-to-date documentation of operational processes and protocols.Requirements, • Bachelor's degree, • Minimum 5 years experience, including 2+ years of management experience, • Experience translating business needs into actionable processes and technology enhancements, • Ability to work flexible hours to meet the needs of the team and clients., • Familiarity with and willingness to use cloud-based communication software—Google Suite, Slack, Zoom, Dropbox, Salesforce on a daily basis., • Exceptional communication, interpersonal,listening, and relationship-building skills, • Resourceful with a natural ability to structure and solve ambiguous business problems, • Proactive self-starter and natural multitasker with a willingness to "be scrappy", • Passion for mental health, • Work authorized in the United States and native or bilingual English proficiency The total target base compensation for this role will be between $80,000-$130,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $88,000-$138,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionCompany Description About KIPP NYC KIPP NYC Public Schools is a non-profit network of free, public charter schools that prepares students for success in college and life. In 1995 we started our first middle school, KIPP Academy, in The Bronx. Our goal was to graduate students with the strength of character and academic abilities needed to succeed in high school, college and beyond – and in so doing, to prove what is possible for all students. Today, our New York City network consists of eight elementary schools, nine middle schools, one high school, a regional shared service support team (SST), and KIPP Forward, a comprehensive support program for our alumni. KIPP NYC Public Schools currently serves more than 9,350 students and alumni and has a staff of more than 1000. KIPP NYC is continuing to grow and expand on our mission to serve students and families. Job Description Position Overview: The KIPP NYC Director of Social Work & Partnerships (DSW) is a key member of the Equity Team, reporting to the Chief Equity Officer, and is responsible for the strategic planning, execution, and implementation of Social Emotional Learning (SEL) initiatives aligned with our K–12 student experience and Graduate Aims. In this role, the DSW will drive and coach SEL practices across the K–12 continuum—building capacity in existing social work and academic teams, onboarding new talent, leading the regional social work community, providing clinical supervision and crisis management support during regular school visits, and advising Principals on whole-school SEL programming and multi-tiered interventions. The DSW will also design and lead professional development for regional social workers and develop data systems to capture sense of belonging (including student and family perception data), using those insights to strengthen retention practices and guide long-term planning that ensures every student—particularly those furthest from opportunity—accesses enriching, identity-affirming, and empowering learning experiences. This role is based in NYC and will require travel to our schools. Cadence and frequency of travel to schools is determined by your leadership team. If you relocate outside of a commutable distance or out of the state of NY, your employment will be subject to review, which may include separation from KIPP NYC. It is important that you notify HR if you move or have plans to relocate. Responsibilities include (but are not limited to): Clinical Responsibilities: • Provide clinical supervision to school-based social work teams across K-12, ensuring LCSW staff members meet licensure requirements, • Consult regularly with school leadership and school-based Student Support Services teams to coordinate goal setting, progress monitoring, and integrated support, • Provide dotted line supervision to a group of 10-12 social workers across schools and grade levels, • Design and deliver regional social work training—including Summer Institute and regional PD days—and customize school-based professional development sessions on request, • Oversee, implement, and evaluate essential Tier-One curriculum on test anxiety, bullying (including cyber-bullying) and safe touch/consent, • Manage relationships with community-based organizations, attend collaborative meetings, and monitor service utilization and quality in accordance with MOU terms, • Oversee the Possip platform region-wide, enabling KIPP NYC to maximize family feedback, • Assess data and progress monitoring platforms for school-based social work teams, • Create statistical and narrative reports for social work teams, school leadership teams, and regional leadership, • Facilitate annual risk management training and maintain a comprehensive crisis resource toolkit, • Facilitate region-wide emergency response strategy, including best practices and recommended protocols, • Guide schools in selecting, implementing, and sustaining whole-school programs—such as restorative justice, SEL, and mindfulness—with fidelity, • Partner with the Regional Student Support Services team on Multi-Tiered Support Systems (MTSS) implementationQualifications Qualifications: • Masters Degree (MSW) required and PhD is preferred, • Minimum 6+ years of clinical experience required (school-based experience, preferred), • Minimum 3+ years of supervisory experience, including indirect or dotted-line managerial experience or experience working with educators who may not be practitioners, • LCSW with NY State Licensure required, • Pending LCSW certification (i.e., exam and paperwork complete) is acceptable, • Deep knowledge of social work content and learning theory, current SW and therapeutic trends, blended learning practices, methods, research, and technology, and program planning and implementation, • Trained in trauma-informed practices as well as evidence-based practices such as CBT, IFS, Narrative Therapy, etc., • Commitment to equity and inclusion practices and willingness to evolve curricula to be more culturally responsive and sustaining, • Experience planning and facilitating engaging and effective professional development for adults, • Strong interpersonal skills, with the ability to develop productive working relationships with multiple stakeholders across the organization, • Experience leading others through influence rather than formal managerial relationships, • Meticulous attention to detail with an ability to produce high quality work in a dynamic, fast-paced environment, • Demonstrated passion for and a commitment to the KIPP mission for high quality public education and our core values Additional Information Compensation and Benefits: KIPP NYC offers a competitive salary ranging from $115,000 to $132,000 per year. Salary ranges at KIPP NYC are standardized based on role level and role function. Individual salaries are determined through a lens of equity, accounting for years of experience relevant to the role and scope of responsibilities, and are benchmarked against others within the same salary band. Starting salaries typically fall in the lower half of the salary range, however they are ultimately determined by scope of the position, the candidate's relevant experience, and internal equity. KIPP NYC offers a generous benefits package including, but not limited to, the following: • Robust benefits that include medical, dental, and vision., • 403(b) retirement plan with 50% match after 6 months., • Generous Time-Off aligned with school calendar, • Up to 12 weeks 100% parental leave., • Bright Horizon Back-up Child and Elder care., • Employer paid Life Insurance and Short term/Long term disability. KIPP NYC LLC does not offer visa sponsorship or work authorization. This role is based in NYC and will require travel to our NYC Office. If you relocate outside of a commutable distance or out of the state of NY, your employment will be subject to review, which may include separation from KIPP NYC. It is important that you notify HR if you move or have plans to relocate. KIPP NYC LLC is an anti-racist organization that believes in the importance of being diverse, equitable, and inclusive. We are committed to creating a welcoming environment that includes employees with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving students and families throughout New York City. BIPOC, women, gender expansive, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply. KIPP NYC LLC is an Equal Opportunity Employer. KIPP NYC LLC is committed to the principles of equal employment opportunity for all employees and applicants for employment.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Commercial Strategy & Operations Analyst will play a critical role in defining our commercial strategy and driving efficiencies of our operations. This person will be responsible for identifying areas for operational improvement and designing, implementing, and monitoring new processes to improve efficiencies across the business. This person will also become a subject matter expert on our insurance revenue collection and help drive towards our commercial KPIs, many of which are a top company priority for leadership. In this role, this person will developing and project managing Charlie's new care models alongside our functional partner teams, and their work will have a high degree of impact and visibility from leadership. This person will be someone who is excited to develop a deep understanding of payor and provider workflows and creatively solve problems at a fast-moving, mission-driven organization. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to increase access to mental health care that will impact millions of lives in a profound way. Responsibilities • Identify and implement solutions to improve the performance and efficiency of our commercial teams, • Assess and analyze internal data to identify opportunities for insurance revenue collection improvements and determine strategy for accelerating progress against key commercial KPIs, • Collaborate cross-functionally with our revenue operations teams (RCM, UR, Credentialing) to build, implement, and monitor scalable processes that improve efficiencies, • Collaborate with our product & engineering teams to identify key problem areas and define solutions to improve efficiency across RCM teams, • Bachelor's Degree, • 1-3 years of relevant work experience, • Strong analytical capabilities, • Consulting or investment banking experience a plus, • Healthcare experience a plus, • Experience with Salesforce, Tableau a plus, • Exceptional communication, interpersonal, listening and relationship-building skills, • Microsoft Office proficiency—Word, PowerPoint, Excel, • Resourceful with a natural ability to problem solve, • Proactive self-started and natural multitasker Additional Information The total target base compensation for this role will be between $90,000 and $120,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $90,000 and $130,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Engineering Manager leads the Clinical Core team and owns the core clinical workflows, including AI documentation tools, used by our care teams every day. This team is at the heart of how Charlie Health delivers care, meaning your work will directly shape the experience of thousands of clients and clinicians. The role combines delivery, process, and talent management with technical decision-making, balancing the reliability of our systems with building new features that enable the best possible care. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Lead and manage the Clinical Core engineering team, driving delivery and continuous improvement of team processes, • Own and ensure reliability of core clinical workflows, including AI-powered documentation assistance used by care teams, • Partner with Product to define priorities and deliver new features that enable the highest quality of care, • Provide technical leadership, making key architectural and implementation decisions, • Develop, coach, and support the growth of engineers on the team, • Attract and retain top engineering talent, building a high-performing and collaborative team, • Foster a culture of ownership, accountability, and collaboration, • 8+ years of professional experience developing user-facing web or mobile applications that deliver meaningful business value, • 2+ years of people management experience in software engineering, • Bachelor's degree in Computer Science, Computer Engineering, or related field, • Expertise and hands-on production experience with an application programming language, preferably Python, • Strong ability to manage ambiguity and break down complex problems into clear, iterative solutions, • Demonstrated experience owning meaningful scope within an application engineering team, including making or contributing to critical technical tradeoff decisions with cross-team impact, • Please note: candidates located within 75 minutes commuting distance of our NYC office are expected to come to office 4 days/weekBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $200,000 and $248,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $220,000 and $273,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role As the Care Admin Lead, you will oversee a team responsible for managing critical data operations, including data reconciliation, manual data entry, and data migration between systems. Your role will be pivotal in ensuring the accuracy, integrity, and efficiency of our data processes, supporting various departments across the organization in delivering exceptional care and service. Success will be measured by the productivity and performance of your team as well as your ability to prioritize completion of high-priority tasks. Our team is full of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. Responsibilities • Team Management:, • Lead and oversee a team of Care Delivery Specialists, providing guidance, coaching, and support to ensure optimal performance and productivity. Foster a collaborative and inclusive team environment focused on achieving team goals and objectives., • Data Reconciliation:, • Manage the reconciliation of data sets to ensure consistency, accuracy, and completeness. Develop and implement reconciliation procedures and protocols to identify and resolve discrepancies effectively., • Manual Data Entry:, • Supervise manual data entry tasks, ensuring data is entered accurately and efficiently into relevant systems or databases. Establish quality control measures to minimize errors and maintain data integrity., • Data Migration:, • Coordinate and oversee data migration projects, including the extraction, transformation, and uploading of data between systems. Collaborate with cross-functional teams to plan and execute data migration activities within defined timelines and quality standards., • Process Improvement:, • Continuously evaluate and optimize data operations processes to enhance efficiency, accuracy, and scalability. Identify automation opportunities and implement solutions to streamline workflows and reduce manual effort., • Quality Assurance:, • Implement quality assurance measures and perform regular audits to validate the accuracy and completeness of data. Develop and maintain documentation of data processes, standards, and best practices., • Cross-Functional Collaboration:, • 3+ years of relevant work experience, • Bachelor's degree in health sciences, communications, or relevant field, • Proven experience in data operations, data management, or related roles, with a strong understanding of data reconciliation, manual data entry, and data migration processes., • Previous experience in a leadership or supervisory role, with demonstrated ability to lead and develop high-performing teams is preferred, • Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines in a fast-paced environment., • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders. If you've made it this far, well, we're excited to meet you too. Just one more thing that we want you to remember: we pride ourselves on our meritocratic, performance-driven culture. There are lives on the line, and we have teens to save. There's no room for complacency. Your scope of responsibility and opportunity to make a difference will be uncapped at Charlie Health, but we need your commitment that you will work tirelessly for our patients, parents, and partners. At the end of day, our team is committed to helping you succeed at Charlie Health because when you succeed, our patients succeed, and we get one step closer to solving the mental health crisis. We're hopeful that this role will give you the experience to go and do whatever you want in life but the fulfillment to make you never want to leave our team. We look forward to solving the mental health crisis, together. #LIREMOTE Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. At Charlie Health, we prioritize an exceptional employee experience. Our Operations team handles all of the administrative complexities, so our clinicians can focus on what they like to do best: providing high-quality mental health care. We also believe clinicians deserve an exceptional compensation and benefits package. In addition to market-leading compensation, we offer a ton of benefits: • 401K with matching, • Wellness stipend, • Medical, dental, and vision insurance, • Free online CEU trainings, • Malpractice liability insurance, • Competitive compensation for your session work and administrative work, • A full caseload of motivated clients, • Dedicated business support from Operations, HR, and IT professionals, • 24/7 Employee Assistance Program to support mental health and a balanced lifestyle, • Opportunity for cross-licensure sponsorship if eligible, • Transparent scheduling - know your schedule ahead of time, • PTO includes: vacation, sick leave, and certain federal holidays We're hiring independently-licensed and junior-licensed clinicians. The below licenses are the senior-license equivalent, and we may be able to provide licensure supervision to junior-licensed individuals as well: • Flexibility: Our virtual program allows clinicians the ability to work from home or wherever they are most comfortable., • Support: All of our clinicians receive support from a full time Admissions and Assessment team so that our talented clinicians can focus on what matters most–providing exceptional care to our clients., • Consistency: We are busy and we will make sure to keep your calendar as full as you want it to be. Groups are scheduled at the same time weekly as are individual sessions, so you know what your schedule will be ahead of time., • Ability to Develop Strong Relationships with Incredible Clients: We may be biased, but we think our clients are incredible. With a maximum of 8 clients in a group, we allow you the opportunity to build strong relationships with clients and do in depth work to create sustainable healing., • Collaboration: All Charlie Health clinicians participate in case discussions, which allow you to leverage the expertise of others to develop new skills and think outside the box., • Free CEUs: Charlie Health provides all clinical staff with access to free, online CEUs to meet licensing requirements and explore topics of interest, • 100% Remote: Work from anywhere in the USA! This can either be a contract/1099 position or a W2 position. A contract position allows you the flexibility to schedule sessions and work wherever you are most comfortable. We request that our clinicians be able to dedicate a minimum of 12 hours per week to facilitate group sessions and take on individual and/or family sessions. W2 position requires full time availability with some availability in the evenings and Saturdays required to facilitate group sessions and take on individual and/or family sessions. People know Charlie Health for our warm and empathetic Clinical Team. While each individual clinician has their own interests, expertise, and style, we require all team members to be well-versed in a variety of modalities. Our clients are struggling to cope with serious mental health issues and benefit from therapists who are sophisticated and relational. Successful candidates are committed to bettering the mental health and well-being of their clients, along with being adept at self-care, ensuring they are prepared to give their best every day to address the behavioral health crisis. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. About You • Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus), • Comfortable working with a wide range of ages, including children, teens, young adults, and adults., • Passionate about the benefits of group treatment and skilled in conducting group treatment, • Ability to work effectively in a team, • Creative and engaging, especially over video!, • Must be available in the evenings to meet the schedules of our clientsQualifications, • Licensed mental health or substance use counselor (all disciplines are welcome to apply)., • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Masters degree in mental health or related field, • Availability between 12 and 40 hours per week depending on 1099 or W2, • 1099 position, part time with opportunity to grow into full time position, • W2 position, full-time with availability for 40 hours per week, • Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, Dropbox–in addition to EMR and outcomes survey software on a daily basisOur Admissions team handles the details, so you don't have to:, • The Charlie Health Admissions team handles all of the scheduling to align with your availability, so you don't have to waste time trying to find times with a client, • All communication outside of sessions with clients and their parents is handled by the Admissions Support Team, • The Admissions team handles all billing and insurance questions The total target base compensation for this role will be between $53,000 and $75,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $57,000 and $80,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Northside Charter High School (grades 9-12) provides an educational program that results in mastery of the New York State Learning Standards, high school graduation, and acceptance to colleges and universities of choice by all students. About the role: Under the direction and supervision of the Director of Student Services, the Social Worker provides individual and group psychotherapeutic counseling and case management to support social-emotional, developmental, and academic progress and evaluates the scope of student therapeutic need for clinical referrals. The Social worker provides crisis intervention support, including collaboration with the Counseling team and Restorative Justice educators. What we do: * Deliver comprehensive and rigorous College and Career ready programs aligned with state standards, and high quality academic materials * Provide access to modern technologies and teaching methods appropriate for the developmental level and learning needs of our students. * Continuously seek to improve our program delivery through data and reflection * Foster a strong and cohesive school culture through restorative justice practices and community building. * Hold high expectations of ourselves and an unwavering commitment to prioritizing the needs of our students first. Who are you: You are a life-long learner * Be an active participant and leader in our community including leading professional development, receiving and providing ongoing coaching and development around college and career readiness. * Collaborate closely with the counseling and restorative justice teams to support students in attaining annual academic, social-emotional and college and career goal performance goals. * Collaborate with the Director of Student Services and Director of Special Services to identify and resolve student needs and challenges. * Provide direct service therapeutic interventions to students with or without IEPs. * Make oral presentations of assessments, diagnostics, and observations, in accordance with all confidentiality laws and regulations You are data driven * Provide mandated counseling for students with Individualized Education Plans Prepare all treatment plans, case notes, and all other necessary documentation pertaining to clinical supports * You are able to drive and participate in meaningful data meetings and deep dives in line with schoolwide goals and priorities. * Collect and analyze data to strategize, prioritize, and discover trends across student and alumni caseloads. You believe in ALL students * Provide mandated individual and small-group counseling services to students. * Advocate for students at IEP meetings, and in Student Support Team and Restorative Justice processes. You believe in building relationships and community with student and staff * Relationships are at the center of our work. Academic success is only part of the equation. To be truly successful, students – and team members – need authentic connection with one another, their individual identities, and their values. * Promote positive culture and teamwork and proactively lead inter-departmental collaborative efforts. * Consult with teachers to implement school counseling curriculum lessons based on college and career readiness, academic and SEL needs identified through data. * Provide counseling to students and parents (absences and restorative processes) * Collaborate with parents, teachers and staff and external agencies and partners * Work closely with parents and guardians of all students on caseload, including evening workshops and meetings for families * Plan and lead workshops for parents on key topics (financial aid planning, different types of institutions, scholarships, etc. ) related to the college admissions process and career options. QUALIFICATIONS: * LMSW at time of application or MSW with licensure on or before September 1, 2020 * NY state/city experience is strongly preferred. * Three years of clinical experience in a mental health or school setting preferred * Ability to engage and diffuse crisis situations * Experience with time limited treatment approaches preferred * An ability to thrive in a fast-paced, high stress environment and a capacity to remain calm, focused, and solution oriented when faced with unexpected challenges * Fundamental belief that all students can meet rigorous cultural and academic expectations. * Ability to work effectively with adolescents, families, professionals and other personnel from a wide range of cultural, social and economic backgrounds.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is hiring exceptional candidates with a Masters degree in mental health and previous work experience facilitating groups to provide remote, telehealth services to our clients. We're eager to work with forward-thinking mental health professionals to enhance our programming and provide the best possible care to our clients. People know Charlie Health for our warm and empathetic Clinical Team. While each individual clinician has their own interests, expertise, and style, we require all team members to be well-versed in a variety of modalities. Our clients are struggling to cope with serious mental health issues and benefit from therapists who are sophisticated and relational. Successful candidates are committed to bettering the mental health and well-being of their clients, along with being adept at self-care, ensuring they are prepared to give their best every day to address the behavioral health crisis. Responsibilities • Complete all Onboarding requirements within 2 weeks of start date, • Meet with your assigned Charlie Health Group Quality Supervisor or Group Quality Director at a minimum of 1x/month for required check-in, • Respond to all email and Slack communication promptly (within 48 hours of receiving a communication), • Review the curriculum aligned to group assignment prior to group start time, • Arrive ~10 minutes early to scheduled group time and facilitate all groups for the entirety of the hour, • Facilitate groups following Charlie Health best practices and using assigned and most up to date Charlie Health curriculum, • Facilitate groups across age groups and cohorts, including Integrative curriculum, Support Staffing and Wellness Hour as needed, • Foster client engagement and group cohesion throughout the session, encouraging client participation and fostering camera-on culture, • Following all operational policies and procedures as indicated by Charlie Health best practices, • Participate in collaborative Treatment Team (Tuesdays) and Group Supervision (every other Friday) with your assigned Charlie Health Group Quality Supervisor or Group Quality Director, peers and other Clinical Leadership team members, • Work collaboratively and respectfully across the care team including with Primary Therapists, Care Experience Specialists and Care Coaches, • Communicate clearly, professionally, and promptly with all clients, staff, families, agencies, and referents, • Monitor your treatment documentation to ensure all of your notes are completed within required 24 hour timeframe and meet agency and professional standards per DHCS and The Joint Commission standards, • Maintain and model professional ethics, including appropriate boundaries and confidentiality, • Must be available during late afternoons and evenings on weekdays (3-8pm MT on Monday to Thursday) and on Saturdays to meet the schedules of our clients, • Master's degree in mental health or related field required (see below for full list), • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus), • Passionate about the benefits of group treatment and skilled in conducting group treatment, • Ability to work effectively in a team, • Creative and engaging, especially over video!, • The technical ability to run effective telehealth sessions, • Reliable WIFI connection when meeting with clients, • Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, Dropbox–in addition to EMR and outcomes survey software on a daily basis, • Flexibility: Our virtual program allows clinicians the ability to work from home or wherever they are most comfortable., • Support: All of our clinicians receive support from a full time Admissions and Assessment team so that our talented clinicians can focus on what matters most–providing exceptional care to our clients., • Ability to Develop Strong Relationships with Incredible Clients: We may be biased, but we think our clients are incredible. With a maximum of 8 clients in a group, we allow you the opportunity to build strong relationships with clients and do in depth work to create sustainable healing., • Master of Science (M.S.) in Mental Health Counseling, • Master of Arts (M.A.) in Counseling Psychology, • Master of Social Work (M.S.W.) with a concentration in Mental Health, • Master of Science (M.S.) in Clinical Mental Health Counseling, • Master of Arts (M.A.) in Marriage and Family Therapy, • Master of Arts (M.A.) in Clinical Psychology, • Master of Science (M.S.) in School Counseling, • Master of Science (M.S.) in Rehabilitation Counseling, • Master of Science (M.S.) in Applied Developmental Psychology, • Master of Arts (M.A) in Education (with experience in behavioral health) #LIRemote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are seeking a Salesforce Administrator with experience at high-growth companies to join our team. This individual will be responsible for supporting the design of our Salesforce architecture and strategy, building new features, and supporting our existing and rapidly growing user base. The Salesforce Administrator assists all teams across the organization with their Salesforce needs (Admissions, Clinical Outreach, Patient Finance, Compliance, etc.). Specifically, they ensure system integrity and efficiency, build the CRM infrastructure for Charlie Health, develop reporting to drive insights across the business, and create processes and onboarding documentation for users. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. Responsibilities • Assess team needs and pain points and deliver solutions to drive long-term efficiency gains, • Contribute to user and license management including new user setup/deactivation, roles, profiles, permissions, and sharing rules, • Daily administration and support including customization of objects, fields, record types, page layouts, and validation rules, • Management of integrated applications and third-party suppliers (i.e., DocuSign), • Utilize the latest and greatest automation processes (flows, etc.) to help our users accomplish more, faster, • Document all the incredible customization you have builtRequirements, • 2-5 years of relevant work experience, • Certified Salesforce Administrator, • Passion for healthcare services, • Highly analytical, with an ability to construct data-driven recommendations, • Exceptional communication, interpersonal, listening and relationship-building skills, • Resourceful with a natural ability to problem solve, • Meticulous attention to detail, • Triggers/Apex code knowledge a plus, • Additional Salesforce certifications a plus, • Please note: candidates located within 75 minutes commuting distance of our NYC office are expected to come to office 4 days/weekBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional Information The expected base pay for this role will be between $100,000 and $140,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-REMOTE Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description JOB SUMMARY: The Clinical Specialist is a mental health professional who reports directly to the Division SVP/VP. This position is primarily clinical and consultative in nature and provides services to all residential treatment programs throughout the division. While the Clinical Specialist does not carry formal supervisory or operational responsibilities, the SVP/VP may deputize him/her to delegate and monitor certain tasks and responsibilities to staff at the Program Director level and below in relevant programs. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Assists Program Directors and case management staff to provide quality clinical and crisis management services across the residential treatment division, primarily through consultation and training., • Provides consultation to staff on challenging clinical cases, such as those involving high-risk consumers, (i.e., those with co-morbid medical conditions, those identified as at risk psychiatrically) or individuals who present compliance issues or added complexity due to factors such as AOT/forensic status. May maintain a “caseload” of said consumers, although primary services (counseling, service planning, apartment visits, etc.) are the responsibility of the case management staff., • Organizes and facilitates internal case conferences as needed, working with staff to design and implement person-centered, evidence-based interventions to resolve clinical/compliance issues, motivate consumers, and determine disposition of cases., • Attends external case conferences on behalf of the Division; participates in decision-making regarding discharge planning to/from programs, inpatient settings, detox/rehab programs, etc., • Assists with oversight of the risk assessment process, ensuring that assessments are completed as directed, informing the Program Directors and Vice Presidents about status of high-risk consumers, and managing appropriate follow-through by staff., • Provides staff training as needed (for example, independent living skills training, and wellness activities) and co-facilitates groups- if needed- as a teaching method. Models' person centered and integrative care and interventions for front line staff., • Assists in oversight of the clinical quality and integrity of service planning and utilization review in relevant programs. Provides staff training in these areas as needed; can be in vivo modeling., • Conduct quality audits of charts and program sites on a monthly, quarterly, annual or as needed basis to determine conformance to regulatory agency, accrediting agency and ICL standards for service delivery and documentation; assists with preparation for audits and site visits., • Participates in the process of determining readiness for transition to TAP and supported housing, including helping staff to identify- and address- skills training needs., • Provides consultation to program staff in use of the agency's EHR to construct assessments, treatment plans, and quality audit products., • Engages in problem-solving activities with program managers and/or staff to improve program effectiveness and the quality of care, including a focus on treatment, integration, whole health and trauma responsive care., • Ability to coordinate activities of staff and integrate as part of a multidisciplinary team, • Ability to manage multiple projects, delegate tasks and ensure completion of all tasks, assigned and delegated, • Ability to manage resources Auditing skills; Effective organizational skills (e.g. planning, scheduling, prioritizing tasks), • Ability to solve problems effectively, • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers and staff., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to complete written forms and reports in an accurate and timely manner., • Ability to communicate effectively with staff, consumers/residents, families, and the public., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to secure the cooperation of and work effectively with others, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be aware of other’s reactions and understanding why they react the way they do, • Ability to actively looking for ways to help people, be compassionate and hopeful, • Ability to talk to others to effectively convey information, • Ability to listen to what other people are saying and asking questions as appropriate, • Ability to identify the nature of problems and propose solutions, • Ability to report for work as scheduled on a consistent basis, • Ability to understand and adhere to internal and external laws, rules, and policies, • Knowledge of human behavior and performance, mental processes, and the assessment and treatment of behavioral and affective disorders, • Knowledge of group behavior and dynamics, and societal trends and influence, cultures, their history, migrations, ethnicity, religion and other cultural dimensions of target recipients, • Knowledge of principles and processes involved in planning, coordination and execution and of the principles and process of supervision, • Knowledge of principles and processes for providing services, including needs assessment techniques, quality service standards, alternative delivery systems, and consumer satisfaction evaluation techniques., • Knowledge of laws, legal codes, regulations agency policies, etc., that govern the work of the program, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards MSW plus a minimum of one year of experience providing direct services to individuals with mental disabilities (i.e., persons properly diagnosed as suffering from mental illness, alcoholism, or substance abuse), and at least one year of experience providing clinical supervision or consultation. NB: The existing ICL title of Sr. Clinical Coordinator (MICA Division) is considered at least equivalent to the Clinical Specialist position and the incumbent has been “grandfathered” into the title of Clinical Specialist. PREFERRED EDUCATION AND/OR EXPERIENCE: Licensed Social Worker, experience in providing case management services to individuals with mental illness as defined above. Experience providing clinical consultation and supervision in a community mental health setting.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the RoleWe are seeking a Lead Talent Acquisition to join our growing team! The Lead Talent Acquisition Specialist should be comfortable using data to manage a team of recruiters, carrying a req load, and working in a fast-paced environment. The ideal candidate will have at least two years of people management experience, overseeing a team of four or more recruiters.The Lead Talent Acquisition Specialist's primary focus is on clinical recruiting. To deliver the best possible care to our clients, we need exceptional clinicians to join our team. This candidate will play an integral role in managing a team of clinical recruiters and sourcing new clinical staff. Charlie Health is growing quickly, so we are looking for a candidate who is comfortable in a high-volume, outbound-heavy recruiting environment.Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.Responsibilities • Oversee a team of 4-8 recruiters, using data to inform performance management, • Operationalize improvements to our recruiting process based on insights that are gleaned from Talent team data, • Coach direct reports to increase the productivity and performance of your team, • Act as the directly responsible individual (DRI) for your team's performance and the affiliated upward reporting, • Manage ATS and all internal job postings, implementing best practices and monitoring daily, • Proactively identify, source, and recruit candidates using a variety of sources including cold calling, job boards, research, internet sourcing, social media, referrals, etc., • Conduct candidate screenings and schedule interviews as appropriate, • Partner with the leadership team and hiring managers to align on hiring targets, • Be creative—identify new ways to source candidates and identify key clinical networks to broaden the applicant poolQualifications, • 5-8+ years of recruiting experience, • At least two years of people management experience, overseeing a team of four or more recruiters, • Experience in a high-volume, outbound-heavy recruiting environment, • Work authorized in the United States and native or bilingual English proficiency, • Ability to utilize different types of social media platforms to source top talent, • Strong interpersonal, relationship-building, and listening skills, with a natural, consultative style, • Ability to energize, communicate, and build rapport at all levels within an organization, • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role As Director of Data & Analytics, you will lead our growing data function. You will oversee a high-performing Analytics Engineering team responsible for powering company-wide reporting, product analytics, and post-source data operations. In parallel, you will stand up and scale a new embedded data science and insights capability—placing analysts and data scientists in strategic cross-functional pods and departments to drive decision-making, experimentation, and long-term planning. You will own the vision, strategy, and execution for how data is collected, transformed, analyzed, and used to accelerate Charlie Health's impact. This role requires a strong technical foundation in modern data engineering and analytics, combined with the leadership skills to build trusted relationships, coach high-performing teams, and align stakeholders around a shared data strategy. You'll report to the VP of Care Strategy and Delivery and work closely with product, clinical, engineering, growth, and executive teams to ensure data is a foundational asset across the company. If you're energized by building from 0 to 1, passionate about enabling life-saving mental healthcare through data, and ready to lead a dynamic team at a mission-driven company, we encourage you to apply. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Set the vision and strategy for data at Charlie Health, spanning analytics engineering, data science, and embedded insights., • Build and lead a centralized data science and insights function, embedding analysts and data scientists across product pods and business units to drive strategic decisions., • Oversee post-source data operations, including ELT pipelines, data modeling, governance, and reporting using tools like Snowflake, dbt, Dagster, and Tableau., • Own company-wide KPI reporting and analytics, ensuring data is timely, accurate, and actionable across all departments., • Guide prioritization, roadmap development, and structured execution across the data function to ensure on-time delivery and measurable impact., • Act as a key cross-functional partner to Product, Engineering, Clinical, and Growth teams, aligning data efforts with company goals., • Coach and grow a multidisciplinary team, fostering a culture of excellence, accountability, and continuous improvement., • Establish processes and standards for experimentation, insights delivery, and scalable decision support. Requirements • 8+ years of experience in data-related roles, including at least 3 years in people management; prior experience managing both data engineers and data scientists strongly preferred., • Proven success leading high-functioning teams responsible for analytics engineering, data pipelines, and reporting systems., • Strong technical background in ELT pipelines (SQL, dbt, Python), OLAP databases (e.g. Snowflake), and BI tools (e.g. Tableau, Hex)., • Experience launching or scaling embedded analytics or data science teams within a product or healthcare technology organization., • Deep understanding of data modeling, testing, governance, and self-service principles., • Skilled at navigating ambiguity, breaking down complex problems, and driving toward simple, scalable solutions., • Exceptional communicator and cross-functional partner, with experience aligning technical and non-technical stakeholders., • Passion for mission-driven work, and a desire to apply your skills to improve mental health outcomes., • Please note: candidates located within 75 minutes commuting distance of our NYC office are expected to come to office 4 days/weekBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $225,000 and $250,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Engineering Manager leads the Clinical Core team and owns the core clinical workflows, including AI documentation tools, used by our care teams every day. This team is at the heart of how Charlie Health delivers care, meaning your work will directly shape the experience of thousands of clients and clinicians. The role combines delivery, process, and talent management with technical decision-making, balancing the reliability of our systems with building new features that enable the best possible care. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Lead and manage the Clinical Core engineering team, driving delivery and continuous improvement of team processes, • Own and ensure reliability of core clinical workflows, including AI-powered documentation assistance used by care teams, • Partner with Product to define priorities and deliver new features that enable the highest quality of care, • Provide technical leadership, making key architectural and implementation decisions, • Develop, coach, and support the growth of engineers on the team, • Attract and retain top engineering talent, building a high-performing and collaborative team, • Foster a culture of ownership, accountability, and collaboration, • 8+ years of professional experience developing user-facing web or mobile applications that deliver meaningful business value, • 2+ years of people management experience in software engineering, • Bachelor's degree in Computer Science, Computer Engineering, or related field, • Expertise and hands-on production experience with an application programming language, preferably Python, • Strong ability to manage ambiguity and break down complex problems into clear, iterative solutions, • Demonstrated experience owning meaningful scope within an application engineering team, including making or contributing to critical technical tradeoff decisions with cross-team impact, • Please note: candidates located within 75 minutes commuting distance of our NYC office are expected to come to office 4 days/weekBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.The total target base compensation for this role will be between $200,000 and $248,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $220,000 and $273,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. # #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Mission Statement: Baltic Street Wellness Solutions is committed to providing peer recovery, person-centered, trauma-informed, and compassionate services to those with mental health lived experiences. Vision: Our vision is to drive a cultural transformation within the mental health community by advocating for the underserved, educating for change, and inspiring wellness. We approach our role with cultural humility and mindfulness of oppressive systems. Our Core Values: • We value a mentoring philosophy delivered by staff with peer-lived experiences., • We value the recovery journey of every individual with a mental health diagnosis., • We value the personal and professional experiences of our staff and board members., • We value community action to change societal views to break the stigma of mental health through advocacy within all systems., • We value everyone's desire to have opportunities to obtain their visions of wellness. The Senior Peer of the South Beach Bridger Program is responsible for providing support, self-help, and empowerment tools to all staff/Individuals. Teach and model the principles and practices of recovery and self-help, and ensure these principles are integrated into all program services. The Senior Peer must assist the program manager with their managerial tasks as needed. Essential Duties and Responsibilities The essential functions include, but are not limited to, the following • Teach and model the principles and practices of recovery and self-help, • Provide quality psychiatric rehabilitation interventions to individuals and collaterals in a timely and responsive manner, • Provide direct services to an ongoing participant caseload, • Maintain and protect the confidential nature of all matters related to this position, • Provide program participants with linkages, referrals, and case coordination with other services including mental health, education, medical, social, financial, and housing, • Submit electronically supportive housing application (2010E Form) to the Coordinated Assessment and Placement System (CAPS) for participants in need of housing., • Teach individuals how to become better self-advocates through information sharing, explanation, and modeling, • Provide entitlement counseling and assist participants to obtain entitlements., • Accompany individuals to entitlement offices and housing interviews, • Provide comprehensive support for employment acquisition and any requested educational assistance, • Actively participate in ongoing training as needed to meet all certification standards and credentialing policies, • Conduct timely documentation in the AWARDS Database (Progress Notes, Group Notes, Plan and Reviews, and Discharges), • Facilitate group meetings, workshops and training sessions which include sharing your own recovery story/experience., • Maintain program, and client records in a timely, complete, and organized manner, consistent with all applicable policies, rules, regulations, and procedures., • Document all required program records and information in a clear & timely manner in accordance with agency regulations and policies., • Maintain high standards of conduct in the performance of their job duties; this includes maintaining and protecting the confidential nature of all matters related to this position/program within HIPPA guidelines, • Assist management with regular scheduled reports as needed: (Weekly LOS, Monthly LOS, Monthly Program Snapshot, and Quarterly Report), • Help with Bi-weekly supervisions to all staff., • Assist management with the annual year-end report., • Participate in the recruitment and interview process for any potential new Hire(s)., • High School Diploma, GED (General Equivalency Diploma) required, • College preferred but not required, • Basic Knowledge of Self-Help Techniques, • Knowledge of Community Mental Health System, • Bi-lingual abilities preferred but not required, • Basic office and computer skills proficiency, • (Microsoft Office 365, Excel, Microsoft Word, Power Point, OneDrive, and Microsoft Calendar), • Excellent communication skills verbally and written, • Ability to be patient and supportive, • Ability to communicate over a multisystem phone line, • Must be vaccinated, • Minimum of three co-occurring disorder related modules from the Center for Practice Innovation’s (CPI) Focus on Integrated Treatment (FIT) web-based training., • One Wellness Self-Management module from CPI, • One crisis intervention planning training such as WRAP (Wellness Recovery Action Plan), • One tobacco Cessation Training offered by the NYC (New York City) TCTTAC PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit; reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role As a member of the Provider Operations team you will have the opportunity to influence and impact key clinical initiatives at Charlie Health. Whether you are interested in analyzing how we best utilize our clinical capacity or improving operations in high growth provider businesses, this role will give you the opportunity to lead cross-functional projects that will have a profound impact on Charlie Health's ability to deliver high-quality care. We expect that you will be low-ego, eager to join a fast-paced company, hungry to learn, and able to work independently. In this role, you will be given an exceptional level of autonomy and responsibility, but it is expected that this individual will "think like an owner" and commit themselves to Charlie Health's success. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. ResponsibilitiesProcess Optimization: • Implement new programs that increase the productivity of various teams that impact clinical supply (e.g. Talent, Cross-Licensing, and Onboarding), • Analyze talent acquisition data to assess the effectiveness of hiring strategies, • Contribute to initiatives aimed at increasing clinician productivity and reducing cost per session, • Support the implementation of best practices to improve clinical candidate generation, conversion, and retentionData Analysis and Reporting:, • Develop and maintain reports and dashboards using SQL and Tableau to track Clinical team performance, • Analyze attendance and utilization trends and KPIs to identify areas for improvement, • Provide data-driven insights to help optimize clinical delivery processSupply Forecasting and Planning:, • Partner with the Growth Strategy and Finance teams by translating admission forecasts into state-level supply planning, • Assist in setting Talent targets and goals based on market trends and company objectives, • Support our end-to-end supply model, ensuring proper staffing by stateTotal Rewards & Retention:, • Design an ROI-centric total reward strategy for our clinical team, • Calculate and administer bonuses for clinicians and clinical recruiters, ensuring accuracy, timeliness, and alignment with performance metricsCross-Functional Collaboration:, • Work with teams across Clinical Intake, Care Delivery, Cross-Licensing, Talent, HR, and Finance to ensure data consistency and strategic alignment, • Bachelors degree, • 2-4 years of relevant work experience; consulting, investment banking or analytical operations candidates are strongly preferred, • Experience with SQL and/or Tableau is a plus, • Exceptional communication, interpersonal, listening and relationship-building skills, • Microsoft Excel fluency— this role will require significant modeling expertise, • Resourceful with a natural ability to problem solve, • Proactive self-started and natural multitasker, • Meticulous attention to detail, • Highly analytical, with an ability to construct research and data-driven recommendationsBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional Information The target base compensation for this role will be between $66,000 and $130,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $73,000 and $143,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role As a member of the Provider Strategy & Operations team you will have the opportunity to influence and impact key clinical initiatives at Charlie Health. Whether you are interested in analyzing how we best utilize our clinical capacity or improving operations in high growth provider businesses, this role will give you the opportunity to lead cross-functional projects that will have a profound impact on Charlie Health's ability to deliver high-quality care. We expect that you will be low-ego, eager to join a fast-paced company, hungry to learn, and able to work independently. In this role, you will be given an exceptional level of autonomy and responsibility, but it is expected that this individual will "think like an owner" and commit themselves to Charlie Health's success. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. ResponsibilitiesProcess Optimization: • Implement new programs that increase the productivity of various teams that impact clinical supply (e.g. Talent, Cross-Licensing, and Onboarding), • Analyze talent acquisition data to assess the effectiveness of hiring strategies, • Contribute to initiatives aimed at increasing clinician productivity and reducing cost per session, • Support the implementation of best practices to improve clinical candidate generation, conversion, and retentionData Analysis and Reporting:, • Develop and maintain reports and dashboards using SQL and Tableau to track Clinical team performance, • Analyze attendance and utilization trends and KPIs to identify areas for improvement, • Provide data-driven insights to help optimize clinical delivery processSupply Forecasting and Planning:, • Partner with the Growth Strategy and Finance teams by translating admission forecasts into state-level supply planning, • Assist in setting Talent targets and goals based on market trends and company objectives, • Support our end-to-end supply model, ensuring proper staffing by stateTotal Rewards & Retention:, • Design an ROI-centric total reward strategy for our clinical team, • Calculate and administer bonuses for clinicians and clinical recruiters, ensuring accuracy, timeliness, and alignment with performance metricsCross-Functional Collaboration:, • Work with teams across Clinical Intake, Care Delivery, Cross-Licensing, Talent, HR, and Finance to ensure data consistency and strategic alignment, • Bachelors degree, • 2-4 years of relevant work experience; consulting, investment banking or analytical operations candidates are strongly preferred, • Experience with SQL and/or Tableau is a plus, • Exceptional communication, interpersonal, listening and relationship-building skills, • Microsoft Excel fluency— this role will require significant modeling expertise, • Resourceful with a natural ability to problem solve, • Proactive self-started and natural multitasker, • Meticulous attention to detail, • Highly analytical, with an ability to construct research and data-driven recommendationsBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional Information The target base compensation for this role will be between $90,000 and $140,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $90,000 and $153,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Discharge Planners help manage client-related communication and coordination with referral sources, such as hospitals, outpatient practices, schools, and governmental organizations. Specifically, they are responsible for some or all of the following: providing treatment updates to referring providers and planning discharge for clients in our care. 1. Treatment updates to referring providers For clients receiving care at Charlie Health, Discharge Planners may be responsible for providing consistent, high-quality treatment updates to referral sources. They may also help answer questions about their referred clients. A key aspect of this role is building trusting relationships with referral sources – Discharge Planners are expected to communicate professionally and collaboratively to deliver a seamless, supportive experience. 2. Discharge planning For clients completing treatment at Charlie Health, Discharge Planners may be responsible for developing a discharge plan. The discharge plan is Charlie Health's opportunity to set the client and family up for success post-program. Discharge Planners ensure that each plan is comprehensive and clinically appropriate. Key activities include identifying appropriate aftercare resources and engaging with clients to facilitate a smooth transition. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Ensure a supportive, positive experience for clients and referral sources / external providers, • Work directly with clients, families, and referral sources to understand their needs and preferences, • Make accurate and timely referrals to aftercare resources for clients discharging from Charlie Health, • Use and maintain a nationwide provider database to identify appropriate referral options, • Make referrals using external provider's preferred communication channels, • Follow-up with clients and/or external providers to verify placement, • Communicates with referral providers about new referrals and ensures that the facility/provider has all necessary information to consider a referral; assists with ensuring that all receiving providers have all necessary clinical materials and information., • Documents case management contacts in progress notes, communicates with therapists/case managers and treatment team about contact and updates on the status of discharge planning, • Collaborate closely with internal stakeholders at Charlie Health (e.g., clinical team, admissions team) as needed to fulfill job responsibilities, • Work closely with the Clinical Outreach and Partnerships teams to build a deep understanding of referral sources and the services they provide, • Adhere to stated policies and procedures and achieve performance metrics goalsRequirements, • Bachelor's degree in health sciences, communications, psychology, social work, or related field, • Minimum of 2 years of relevant work experience (e.g., experience in healthcare, preferably in customer / patient-facing roles such as case management, discharge planning, referral relations, admissions, or outreach), • Strong interpersonal, relationship-building and listening skills, • Metrics- and results-oriented mindset, with experience working against concrete targets, • Excellent written and verbal communication skills, • Extreme organization and attention to detail, • Work authorized in the United States and native or bilingual English proficiency, • Ability to thrive in a fast-paced environment and learn quickly Additional Information The expected base pay for this role will be between $52,500 and $60,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-REMOTE Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are seeking a Director of Growth Operations to oversee the day-to-day activities of our non-clinical and non-go-to-market teams at Charlie Health. This role will significantly impact both the supply and demand sides of our business and encompass a diverse array of responsibilities including capacity planning, gross margin optimization, utilization management, and enhancing overall operational efficiency. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission, thrive in a fast-paced environment, and have a passion for driving operational excellence, apply today. Responsibilities • Oversee and optimize the daily operations of operations and technical teams by developing and implementing scalable processes, systems, and strategies that enhance efficiency, productivity, and overall business performance, • Own capacity planning models to forecast staffing needs and productivity targets, • Analyze operational data and develop our supply chain to ensure optimal resource allocation and utilization, • Drive headcount efficiency improvements to drive key financial metrics, • Design and implement advanced workforce management systems to enhance employee productivity and satisfaction, including staffing models, utilization tracking, and performance analytics, • Lead cross-functional initiatives to streamline workflows and enhance organizational effectiveness, • Collaborate with business stakeholders to align operations with strategic objectives, • Leverage data visualization tools to provide executive-level reporting and data-driven insightsQualifications, • 4+ years of operating experience (e.g. chief of staff, business operations, or similar cross-functional role) with a proven track record of successfully managing diverse responsibilities and driving results across various business areas at a high-growth company, • 6 - 12 years of total experience, • Background in banking or consulting, • Demonstrated career progression within an organization, showcasing a strong track record of internal promotions and increased responsibilities, • Strategic thinker with strong analytical skills and the ability to execute tactically, • Highly proficient in Excel, • Proficient in data visualization and analytics tools such as Tableau, Power BI, or similar platforms, • Excellent written and verbal communication skills, • Process-driven mindset, constantly seeking ways to improve efficiency and effectiveness, • Ability to multi-task in a fast-paced environment with a sense of urgency, • Self-starter with a strong work ethic and proactive problem-solving approach, • Ability to work 4 days a week out of our New York City office Additional Information The total target base compensation for this role will be between $230,000 and $300,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total compensation range, including potential bonus, will be between $300,000 and $400,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health delivers life-saving mental healthcare to young people — and our ability to sustainably deliver care relies on a strong, efficient revenue cycle. As Product Manager, Billing (RCM), you will own the end-to-end revenue cycle management (RCM) experience, ensuring that billing processes for clients, clinicians, and payers are seamless, transparent, and optimized. From insurance verification and claims submission to payment posting and collections, you'll build solutions that reduce friction, improve accuracy, and drive financial sustainability. In this role, you'll drive initiatives across claims management, eligibility and benefits verification, denial management, patient billing, and reporting. Your mandate is to deeply understand the needs of our clients, clinicians, and billing teams, identify moments of friction, and deliver product solutions that improve efficiency, reimbursement, and client satisfaction. You'll partner closely with Revenue Cycle Operations, Clinical, Finance, Data, and Engineering to build tools that make it easier to deliver and sustain care. This is a high-impact role for someone who thrives at the intersection of strategy, execution, and empathy. You will set the product vision for billing workflows, own the roadmap, and roll up your sleeves to execute—from discovery and experimentation through launch and iteration. You'll lead through influence, driving alignment across stakeholders and inspiring cross-functional teams to deliver solutions that keep Charlie Health sustainable and accessible. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Own the end-to-end billing and revenue cycle journey, from intake through collections, ensuring workflows are accurate, efficient, and client-friendly., • Lead product strategy and execution for eligibility verification, claims submission, denial management, patient billing, and revenue reporting., • Partner with Design, Engineering, Revenue Cycle Operations, Clinical, and Finance to define and deliver solutions that address real user pain points and business priorities., • Define and measure success across billing workflows, including first-pass claim acceptance, denial rates, days in A/R, and client billing satisfaction., • Develop a deep understanding of the needs of clients, families, payers, and clinicians navigating the billing process, ensuring our solutions are transparent and supportive., • Drive discovery and experimentation to identify the most impactful ways to reduce billing friction and improve collections., • Translate high-level goals into product roadmaps, prioritizing effectively to balance long-term vision with short-term delivery., • Communicate product vision, plans, and progress clearly to stakeholders and executives across the organization. Requirements • 4–6+ years of product management experience owning complex, end-to-end product experiences in a fast-paced, mission-driven environment—ideally in healthcare, fintech, or enterprise SaaS., • Proven track record of launching products that significantly improved operational efficiency, accuracy, or financial performance., • Strong product instincts with a data-informed approach to prioritization and iteration., • Experience leading discovery, research, and experimentation cycles in operationally complex domains., • Skilled at aligning cross-functional partners and communicating clearly across technical and non-technical audiences., • Fluent in SQL and experienced with A/B testing and experimentation frameworks; able to design experiments and analyze data to inform product decisions., • Please note: candidates located within 75 minutes commuting distance of our NYC office are expected to come to the office Monday through Thursday and Fridays are remote Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $150,000 and $225,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Senior Manager, Data and Analytics Engineering is responsible for leading the team's delivery, ensuring structured execution, clear prioritization, and alignment with business needs. They own sprint ceremonies, roadmap planning, and team operations, driving efficiency and accountability. This role owns company-wide reporting and product analytics, as well as all post-source data operations, including extraction, transformation, loading, and warehousing, ensuring the business has timely, accurate, and trusted data. It focuses on enabling the team to deliver high-quality, reliable data pipelines, analytics products, and reporting tools by improving processes, fostering cross-functional collaboration, and managing team performance. As a hands-on leader, they provide mentorship, remove blockers, contribute technically as needed, and create a culture of execution and continuous improvement. The manager partners closely with Software Engineering, Machine Learning, and business stakeholders to define data models, align definitions, and execute a comprehensive data and analytics strategy. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Drive the end-to-end development of data pipelines and analytical products, ensuring reliable, performant systems and timely delivery of business-critical insights., • Work closely with business partners, Product, Machine Learning, and Engineering to align data initiatives with company needs and unlock new opportunities., • Lead execution, ensuring the team delivers high-quality, reliable data solutions aligned with business priorities, including leading sprint ceremonies and roadmapping., • Oversee data integrity, documentation, testing, and monitoring across systems to ensure stakeholders can trust and self-serve on our data., • Guide and contribute to architecture and design decisions, resolve critical technical issues, and ensure scalable development across our stack (Dagster, Snowflake, dbt, Tableau, Hightouch)., • Own company-wide KPI reporting, including ad hoc analysis, product analytics, and dashboard development, ensuring the team delivers clear, accurate insights in response to evolving business questions, • Identify bottlenecks and implement improvements to team workflows, tools, and development practices., • Manage and mentor a growing team of data engineers and analytics engineers; foster a culture of technical excellence, accountability, and continuous improvement., • Establish metrics to track progress, communicate priorities, and demonstrate business impact., • Define and maintain data governance standards, support self-serve analytics, and proactively manage stakeholder expectations to drive scalable, trusted data use., • 3+ years managing and mentoring data and analytics engineers, with a focus on execution and delivery, and 6+ years of data or analytics engineering experience total, • Proven ability to drive team operations including sprint ceremonies, roadmap planning, and prioritization, • Hands-on background in building and maintaining ELT pipelines using SQL, DBT, Python, and OLAP databases like Snowflake, • Skilled in developing scalable reporting solutions using tools like Tableau or Hex, and enabling self-serve analytics across the organization, • Strong data modeling and governance skills to support trusted, consistent reporting, • Track record of improving team processes, optimizing workflows, and delivering measurable impact, • Effective cross-functional partner with Product, Machine Learning, and Engineering, aligning data work with business goals, • Clear, concise communicator who can translate complex technical concepts for non-technical stakeholders, • Comfortable navigating ambiguity, breaking down complex problems, and driving iterative solutions, • Committed people leader with a history of coaching talent and fostering a high-performance, inclusive team culture, • Please note: candidates located within 75 minutes commuting distance of our NYC office are expected to come to office 4 days/weekBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $190,000 and $240,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. At Charlie Health, we prioritize an exceptional employee experience. Our Operations team handles all of the administrative complexities, so our clinicians can focus on what they like to do best: providing high-quality mental health care. We also believe clinicians deserve an exceptional compensation and benefits package. In addition to market-leading compensation, we offer a ton of benefits: • 401K with matching, • Wellness stipend, • Medical, dental, and vision insurance, • Free online CEU trainings, • Malpractice liability insurance, • Competitive compensation for your session work and administrative work, • A full caseload of motivated clients, • Dedicated business support from Operations, HR, and IT professionals, • 24/7 Employee Assistance Program to support mental health and a balanced lifestyle, • Opportunity for cross-licensure sponsorship if eligible, • Transparent scheduling - know your schedule ahead of time, • PTO includes: vacation, sick leave, and certain federal holidays We're hiring independently-licensed and junior-licensed clinicians. The below licenses are the senior-license equivalent, and we may be able to provide licensure supervision to junior-licensed individuals as well: • Flexibility: Our virtual program allows clinicians the ability to work from home or wherever they are most comfortable., • Support: All of our clinicians receive support from a full time Admissions and Assessment team so that our talented clinicians can focus on what matters most–providing exceptional care to our clients., • Consistency: We are busy and we will make sure to keep your calendar as full as you want it to be. Groups are scheduled at the same time weekly as are individual sessions, so you know what your schedule will be ahead of time., • Ability to Develop Strong Relationships with Incredible Clients: We may be biased, but we think our clients are incredible. With a maximum of 8 clients in a group, we allow you the opportunity to build strong relationships with clients and do in depth work to create sustainable healing., • Collaboration: All Charlie Health clinicians participate in case discussions, which allow you to leverage the expertise of others to develop new skills and think outside the box., • Free CEUs: Charlie Health provides all clinical staff with access to free, online CEUs to meet licensing requirements and explore topics of interest, • 100% Remote: Work from anywhere in the USA! This can either be a contract/1099 position or a W2 position. A contract position allows you the flexibility to schedule sessions and work wherever you are most comfortable. We request that our clinicians be able to dedicate a minimum of 12 hours per week to facilitate group sessions and take on individual and/or family sessions. W2 position requires full time availability with some availability in the evenings and Saturdays required to facilitate group sessions and take on individual and/or family sessions. People know Charlie Health for our warm and empathetic Clinical Team. While each individual clinician has their own interests, expertise, and style, we require all team members to be well-versed in a variety of modalities. Our clients are struggling to cope with serious mental health issues and benefit from therapists who are sophisticated and relational. Successful candidates are committed to bettering the mental health and well-being of their clients, along with being adept at self-care, ensuring they are prepared to give their best every day to address the behavioral health crisis. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. About You • Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus), • Comfortable working with a wide range of ages, including children, teens, young adults, and adults., • Passionate about the benefits of group treatment and skilled in conducting group treatment, • Ability to work effectively in a team, • Creative and engaging, especially over video!, • Must be available in the evenings to meet the schedules of our clientsQualifications, • Licensed mental health or substance use counselor (all disciplines are welcome to apply)., • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Masters degree in mental health or related field, • Availability between 12 and 40 hours per week depending on 1099 or W2, • 1099 position, part time with opportunity to grow into full time position, • W2 position, full-time with availability for 40 hours per week, • Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, Dropbox–in addition to EMR and outcomes survey software on a daily basisOur Admissions team handles the details, so you don't have to:, • The Charlie Health Admissions team handles all of the scheduling to align with your availability, so you don't have to waste time trying to find times with a client, • All communication outside of sessions with clients and their parents is handled by the Admissions Support Team, • The Admissions team handles all billing and insurance questions Note: We are not currently considering applicants in CA, CO, NY, and WA for this position. #LI-Remote The total target base compensation for this role will be between $53,000 and $75,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $57,000 and $80,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionCASAC/CASAC - T - Motivational Enhancement Counselor Full-Time, 37.5 Hours/Week, L215 Union SHIFT: 8:00am - 4:00pm Educational Alliance (EA), one of New York City’s original settlement houses, was founded in 1889 to offer educational, social, and cultural services to Jewish immigrants arriving to the Lower East Side. Today, EA is a proudly Jewish institution that partners with diverse communities throughout Lower Manhattan. We provide New Yorkers with high-quality, transformational programs that enhance their well-being and socio-economic opportunities, reflecting our belief that everyone in our city should be given the tools to thrive. The Center for Recovery and Wellness takes a holistic, strengths-based approach to recovery and wellness that responds to the distinct needs of each individual. Programs include residential and outpatient addiction treatment, recovery services, prevention education, and community programming. CRW offers culturally competent, evidence-based programs and services that strengthen individuals and communities, enhance resiliency, and foster lasting recovery. Reporting to the Residential Manager and delivering milieu services in the trauma-informed modified therapeutic community, the Motivational Enhancement Counselors will monitor the residential systems and deliver behavioral interventions to the residents for the 100 bed, OASAS licensed residential treatment facility. They will work in an integrated fashion with other clinical program staff to provide effective individualized services and interventions that meet the treatment plan goals and objectives for residents. They will provide a safe haven in which our resident patients may confront their behavior, learn how to utilize their strengths to deal with the many problems related to chemical dependency, and develop the skills necessary to allow them to function as valuable members of the community without the use of drugs or alcohol. Responsibilities: Direct Services with Credential • Individual and group behavioral interventions in line with the modified trauma-informed modified therapeutic community., • Monitor and coordinate residents’ attendance at medical, dental, and psychiatric appointments., • Monitors resident’s participation in all residential services with appropriate communication and interventions applied for noncompliance with the program schedule., • Participate in and lead crisis intervention for behavioral episodes or relapse episodes on-site, following facility procedures and documenting accordingly., • Conduct regular and scheduled safety runs, safety searches, and reporting back observations, intervening with residents appropriately, and making recommendations for a follow-up to the team., • Conducts department meetings and committee meetings with residents in line with the modified Therapeutic Community model., • Conduct group counseling sessions with residents., • Acts as a liaison to a clinical counselor and conducts caseload check-in rounds on shift with assigned caseload, • Act as the SUD “behavioral expert” for participation in treatment planning led by the clinical counselor with the support multidisciplinary team, • Document behavioral interventions in the clinical record as per 820 and CARF standards, • Supervise and assist residents with in-house job functions, cooking, clean-up chores, and other daily living activities., • Regular review of resident signs out book and cross-referencing with resident’s headcount, • Provide recreational activities, including trips., • Maintain patient records., • Dispense metro cards and lunch money to residents as needed., • Collect HRA finger images and other required reporting elements., • Participate in house meetings., • Communicate pertinent information in Staff on duty log, Shift Exchange Meetings and Shift plans, • A High School diploma or equivalent is required with valid CASAC. 2 years of experience in SUD treatment setting and a Master’s degree in behavioral science; social work, psychology, sociology may be substituted for CASAC if the applicant applies for CASAC-T within 90 days of hire., • One (1) year of related work experience in a Residential Therapeutic Community setting is strongly preferred., • Knowledge of strengths-based counseling, cognitive-behavioral treatment, and behavior modification in practice, • Weekend availability is required., • A degree in a related field (social work/psychology) is a definite plus., • Current adult CPR and First Aid certifications a plus, • Ability to communicate effectively both verbally and in writing with a broad variety of people, including other team members and management., • Ability to maintain appropriate professional boundaries and confidentiality., • Generous PTO Policy, • Competitive Salary, • Medical, Dental & Vision, • Pension Plan, • 403(b) Retirement Plans, • Discount Perks for Movies, Broadway Shows, Amusement Parks, etc., • Free Gym Membership to our MCC Fitness & 14th St Y Gym, • Discounts to programs at Educational Alliance, • Tuition Reimbursement The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. EEO Info Educational Alliance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, marital status, disability status, veteran status, or any other characteristic protected by applicable federal, state, or local law. For further information about Educational Alliance, please visit .

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. At Charlie Health, we prioritize an exceptional employee experience. Our Operations team handles all of the administrative complexities, so our clinicians can focus on what they like to do best: providing high-quality mental health care. We also believe clinicians deserve an exceptional compensation and benefits package. In addition to market-leading compensation, we offer a ton of benefits: • 401K with matching, • Wellness stipend, • Medical, dental, and vision insurance, • Free online CEU trainings, • Malpractice liability insurance, • Competitive compensation for your session work and administrative work, • A full caseload of motivated clients, • Dedicated business support from Operations, HR, and IT professionals, • 24/7 Employee Assistance Program to support mental health and a balanced lifestyle, • Opportunity for cross-licensure sponsorship if eligible, • Transparent scheduling - know your schedule ahead of time, • PTO includes: vacation, sick leave, and certain federal holidays We're hiring independently-licensed and junior-licensed clinicians. The below licenses are the senior-license equivalent, and we may be able to provide licensure supervision to junior-licensed individuals as well: • Flexibility: Our virtual program allows clinicians the ability to work from home or wherever they are most comfortable., • Support: All of our clinicians receive support from a full time Admissions and Assessment team so that our talented clinicians can focus on what matters most–providing exceptional care to our clients., • Consistency: We are busy and we will make sure to keep your calendar as full as you want it to be. Groups are scheduled at the same time weekly as are individual sessions, so you know what your schedule will be ahead of time., • Ability to Develop Strong Relationships with Incredible Clients: We may be biased, but we think our clients are incredible. With a maximum of 8 clients in a group, we allow you the opportunity to build strong relationships with clients and do in depth work to create sustainable healing., • Collaboration: All Charlie Health clinicians participate in case discussions, which allow you to leverage the expertise of others to develop new skills and think outside the box., • Free CEUs: Charlie Health provides all clinical staff with access to free, online CEUs to meet licensing requirements and explore topics of interest, • 100% Remote: Work from anywhere in the USA! This can either be a contract/1099 position or a W2 position. A contract position allows you the flexibility to schedule sessions and work wherever you are most comfortable. We request that our clinicians be able to dedicate a minimum of 12 hours per week to facilitate group sessions and take on individual and/or family sessions. W2 position requires full time availability with some availability in the evenings and Saturdays required to facilitate group sessions and take on individual and/or family sessions. People know Charlie Health for our warm and empathetic Clinical Team. While each individual clinician has their own interests, expertise, and style, we require all team members to be well-versed in a variety of modalities. Our clients are struggling to cope with serious mental health issues and benefit from therapists who are sophisticated and relational. Successful candidates are committed to bettering the mental health and well-being of their clients, along with being adept at self-care, ensuring they are prepared to give their best every day to address the behavioral health crisis. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. About You • Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus), • Comfortable working with a wide range of ages, including children, teens, young adults, and adults., • Passionate about the benefits of group treatment and skilled in conducting group treatment, • Ability to work effectively in a team, • Creative and engaging, especially over video!, • Must be available in the evenings to meet the schedules of our clientsQualifications, • Licensed mental health or substance use counselor (all disciplines are welcome to apply)., • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Masters degree in mental health or related field, • Availability between 12 and 40 hours per week depending on 1099 or W2, • 1099 position, part time with opportunity to grow into full time position, • W2 position, full-time with availability for 40 hours per week, • Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, Dropbox–in addition to EMR and outcomes survey software on a daily basisOur Admissions team handles the details, so you don't have to:, • The Charlie Health Admissions team handles all of the scheduling to align with your availability, so you don't have to waste time trying to find times with a client, • All communication outside of sessions with clients and their parents is handled by the Admissions Support Team, • The Admissions team handles all billing and insurance questions The total target base compensation for this role will be between $53,000 and $75,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $57,000 and $80,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Director, HR Business Partner will play a pivotal role in shaping Charlie Health's success. This position requires a results-oriented and data-driven leader with exceptional communication skills. The ideal candidate will possess a strong background in HR management, with expertise in compensation, compliance, employee relations, and people analytics. They will be responsible for designing and implementing People strategies that align with our company's mission, values, and long-term objectives for our go-to-market function. The Director, HR Business Partner will report to and partner closely with the Sr. Director of People to develop a comprehensive People strategy. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. Duties & Essential Job Functions: • Staff development and coaching, • Partner with executive and regional leaders to develop performance review frameworks, career development pathways, and standardized protocols for managing team member performance, • Provide day-to-day performance management guidance to front-line management (e.g., coaching, counseling, career development, disciplinary actions), • Lead communication and training for organization-wide performance initiatives (e.g., bi-annual review cycle); ensure effectiveness of initiatives and foster engagement from leaders and managers, • Leverage employee survey data to generate actionable insights and improve employee job satisfaction, • Analyze trends and metrics in People data in partnership with the HR group to develop solutions, programs, and policies that improve employee performance, • Employee relations, • Advise leaders on employee relations matters, including consideration of relevant employment laws; conduct effective, thorough, and objective investigations, • Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance, • Organizational Development, • Partner with leaders to assist with the development of org. structures, career paths, competency matrices, and job scope requirements, • Identify, recommend, and implement programs aimed at increasing leadership and organizational effectiveness and retaining hi-po / hi-per employees, • Identify training needs for business units and individual executive coaching needs, • Collaborate with the sales enablement teams to implement sales training programs and foster engagement and job satisfactionQualifications:, • Minimum of 8 years of experience resolving complex employee relations issues and at least 3 years supporting sales, customer success, or other KPI driven go-to-market groups, • Proven track record of successfully managing complex HR projects and initiatives in a rapidly scaling and preferably remote-first, multi-state environment, • Experience leveraging data to drive performance management and people strategy, • Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies, • Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors, • Willing to travel up to 25% Additional Information The expected base pay for this role will be between $180,000 and $195,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionAbout UsNourish is on a mission to improve people's health by making it easy to eat well. Nutrition-related chronic disease is the largest and most overlooked crisis in the world. Food can be medicine: working with a Registered Dietitian is one of the most effective interventions available, but <1% of eligible Americans use their covered benefits.Nourish is building an AI-native, patient-friendly healthcare system centered on nutrition that improves outcomes, lowers costs, and helps people live healthier, longer lives. We launched three years ago, are live in all 50 states, and already have thousands of dietitians and hundreds of thousands of patients on the platform.We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised $115M from top-tier VCs including JP Morgan Growth Equity, Thrive Capital, Index Ventures, Y Combinator, Maverick Ventures, Box Group, Atomico, G Squared, and Pinegrove Venture Partners. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion.Learn more about us here and read about our recent Series B here.About the Role At Nourish, we believe empowering providers is the key to transforming patient health at scale. The Provider Strategy team is on the frontlines of that mission — tackling the challenge of making Nourish the best place for dietitians to practice while driving better health outcomes for patients. As a Provider Strategy & Operations Associate, you'll dive into one of the most complex and rewarding problems in healthcare tech: balancing provider satisfaction, patient experience, and health outcomes at scale. You'll work directly with our Provider Strategy & Operations Senior Lead and partner closely with Care Strategy, People, Finance, and Product to design scalable systems, pilot new, strategic initiatives, and improve provider workflows that enable 3,000+ dietitians to deliver life-changing care. This is a deeply cross-functional role where you'll flex across analysis, system design, and on-the-ground execution. The right person thrives in ambiguity, runs toward messy problems, and is equally energized by building scalable processes as they are by rolling up their sleeves for unglamorous but critical work. You'll be expected to bring sharp analytical skills, comfort in turning data into actionable insights, and strong communication abilities that can align stakeholders ranging from executives to frontline providers. This role is full-time and open to NYC based candidates. Key Responsibilities: • Provider Operations: Manage core touchpoints with our 3,000+ providers, including All Hands meetings, newsletters, and community engagement, ensuring communications are clear and consistent., • Issue Resolution & Process Improvement: Act as the first line of escalation for provider challenges and redesign workflows into scalable systems that make it easier for providers to deliver great care., • Project Ownership: Lead pilots and initiatives from design through execution, such as productivity incentives, referral program redesigns, or state licensure expansion., • Provider Insights: Pair interviews, surveys, and focus groups with data analysis to surface actionable insights that improve provider satisfaction, retention, and patient outcomes., • Data & Analysis: Monitor key metrics like NPS, regretted churn, and utilization, translating trends into clear recommendations that guide strategy and executive decision-making., • Cross-Functional Partnership: Collaborate with Clinical Quality, CX, People, Product, and Finance to deliver initiatives that improve both the provider and patient experience.We'd love to hear from you if:, • You have 2–4 years of experience in management consulting, investment banking, or a similar analytical/strategic role., • You're highly analytical and comfortable working with data (Excel, SQL/Metabase, etc.), always pushing beyond the numbers to pull out the "so-what" and translate insights into action., • You have strong organizational skills and attention to detail, with the ability to manage multiple projects and priorities at once., • You can seamlessly switch between high-level strategy (zooming out) and detailed execution (zooming in)., • You're an excellent communicator who can write clear, engaging messages for providers and confidently share insights with leadership., • You're a self-starter who thrives in ambiguity, constantly takes ownership, and runs toward problems with curiosity and determination.More InformationMission & Vision & SuccessNourish Clinical PhilosophyValuesWhy Nourish ExistsTeamCompensation & BenefitsHow We WorkPlease note that you must be legally authorized to work in the U.S. for this position.

Job Description Job Title: Team Leader, Young Adult Assertive Community Treatment Job Summary: The Young Adult Assertive Community Treatment (YA ACT) team is a multi-disciplinary team that provides evidence-based, mobile, community-based mental health treatment to promote the recovery and community integration of individuals aged 18 to 25 with serious mental illnesses, high rates of co-occurring substance use disorders and high utilization of emergency/crisis services. The team also provides developmentally appropriate support to build and implement productive vocational or education plans and will focus on enhancing necessary skills for independent living and self-management. The Young Adult Assertive Community Treatment (YA ACT) Team Leader directs and supervises YA ACT staff activities, leads organizational, clinical and service planning meetings, and coordinates administrative functions. In collaboration with the team’s psychiatrist, the Team Leader provides clinical direction to staff. The leadership results in effective treatment and rehabilitation services to reduce episodes of harmful outcomes such as use of emergency rooms, medical and psychiatric inpatient beds, arrests and incarceration for program consumers. The Team Leader guides the team to deliver positive behavioral health, social and individual outcomes such as consumer participation in education, competitive employment, and family and social relationships. Shift Hours: This position is full-time Monday – Friday from 9:00 AM – 5:00 PM. Salary: The salary range for this role is $95,000-$97,850. Location Address: 424 East 147th Street, Bronx, NY 10455. Our office is easily accessible by public transportation. Workplace Flexibility: Flexible - Staff have the flexibility to complete their workday from home or another suitable space, typically after reporting to the office and/or engaging in field or community-based work. One virtual team meeting per week. What You Will Be Doing: • Oversees the clinical and administrative operations of the YA ACT Team, including but not limited to daily team meetings, regular clinical meetings, timeliness and quality of clinical documentations and reporting, intakes and discharges, team’s after-hour emergency line, use of service dollars, and team members’ schedules., • Ensures the team delivers culturally and developmentally appropriate, trauma-informed, recovery-oriented services and effectively applies motivational interviewing., • Provides regular clinical supervision, training and professional development opportunities for team members., • Provides direct clinical care and services to consumers in the community when needed., • Ensures the team meets its performance outcomes and operational standards as defined by New York State Office of Mental Health (OMH) licensing standards and New York City Department of Health and Mental Hygiene (DOHMH) contracting standards., • Oversees team’s incident reporting procedures according to OMH standards and ensure team adheres to the Incident Review Committee (IRC) policies and procedures., • In collaboration with the Quality Assurance department, conducts utilization review and quality assurance reviews to ensure that the YA ACT team operates in compliance with New York State OMH guidelines and regulations, New York City DOHMH operating standards, as well as HIPAA confidentiality regulations., • Consults with senior clinical leadership on complex, high-risk cases, as well as team and personnel issues., • Coordinates monthly Medicaid billing using electronic medical record to select billable progress notes and ensure team achieves billing targets defined by program budget., • Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions, e.g., liquid spill in hallway, to the appropriate facilities staff member or supervisor., • Performs other duties as required by Director and executive staff. What We Are Looking For: • LMSW, LCSW, RN, LMHC, or Licensed Psychologist (PsyD/PhD), • Two years of supervisory experience., • At least three years of experience providing services to adults with serious mental illness., • Experience providing services to young adults (ages 18 to 25)., • Experience working in community mental health settings that provides services to recipients in-vivo in the community., • At least two years of experience working on a multidisciplinary team., • Fluency in Spanish. Employee Benefits: CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days-off annually, plus an additional summer self-care day, • 12 Paid Holidays per year, • Retirement 403b Competitive matching up to 6%, • Employee Referral Program Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. Monday - Friday, 9am to 5pm ET. 35 hours per week excluding breaks.

Job DescriptionDescription: Job Title: Associate Director, Global Operations, Switzerland Reports-to Matrix: Senior Director of Global Technology and Operations and Vice President, Europe Department: Operations and Strategy Center Background: The Center for Reproductive Rights is a global human rights organization working to ensure that reproductive rights are protected in law as fundamental human rights worldwide. With offices in New York City, and Washington, D.C.; Nairobi, Kenya; Bogota, Colombia; and Geneva, Switzerland, the Center is a non-profit, non-partisan organization changing law and policy throughout Africa, Asia, Europe, Latin America and the Caribbean, and the United States. Our 270+ diverse professionals are committed to advancing the Center’s human rights mission through game-changing litigation, legal policy, and advocacy work. This has powered the Center’s exceptional growth to an operating budget of over $60 million and won the respect of law firms in countries around the world. Our global pro bono network includes over 2,000 lawyers across 6 continents, 64 countries, and 130 law firms. Last year, law firms contributed over $30 million USD in pro bono legal services. The Center’s Strategic Plan sets a high mark for impact: By 2030, half of the world’s population will be living under stronger protections for reproductive rights than they were in 2020. The Center has a record of success to back up this ambitious goal. Since our founding in 1992, the Center has transformed how reproductive rights are understood and applied by courts, governments, and human rights bodies worldwide on issues including maternal health, abortion, assisted reproduction, and adolescent sexual and reproductive health and rights. We have won groundbreaking cases before national courts, U.N. Committees, and regional human rights bodies. The Center has also led development of historic, proactive legislation advancing robust protections for reproductive rights. It has built the legal capacity of women’s rights advocates in more than 65 countries and counting. To learn more about the Center, please go to The Job: The Associate Director of Global Operations Switzerland (AD) plays a crucial role in the Center’s operations, overseeing the Center’s office operations in Geneva and providing human resources, local regulatory alignment support and financial management for the Center’s operations in Geneva. The AD will be instrumental in supporting the delivery, management, and improvement of the Geneva office operations and services, including office operations, facility management, financial management, health and safety, security, regulatory and risk management, and day-to-day human resources management. The AD will also play a critical role in supporting the proper operationalisation of the new Swiss Association: the Center for Reproductive Rights Europe Association and will work closely with the VP Europe and the Swiss Association Board to ensure the association is fully operational and functions smoothly in line with Swiss regulations and good practice. The AD position operates within a matrix reporting environment. The primary reporting line is to the Senior Director for Global Operations with a secondary reporting line to the Vice President, Europe. The AD works closely with HR and Finance leadership, including the Director of Global HR and the Center’s Chief People and Culture Officer. The AD will manage the Senior Operations Manager for the Geneva Office. The AD role offers the opportunity to work in a dynamic and diverse environment, lead a team of experienced professionals, and contribute to the strategic direction of the Center's global operations. As a member of the Global Operations and Technology Department, the AD will also contribute to shaping the Center's global operations systems and standards, including global health and safety protocols, procurement procedures and travel management. The positions will be based in the Center’s Geneva office. Primary Responsibilities: Office Operations · Oversee Geneva Office operations and management ensuring best practices, compliance with local regulations, and operational effectiveness. · Provide management and leadership for the Sr. Geneva Operations Manager and oversee their work to lead day-to-day office operations and administration. · Provide leadership support for internal office communications, office staff meetings, and relevant operations training. · Oversee office and HR vendor relationship management, including contract management and procurement. · Oversee management of insurance, leases, facilities, finances, safety, and security. · Oversee operations process and policy improvement and implementation activities. Regulatory Adherence and Swiss Association Operations · Support operationalization and administration of the Swiss Association: Center for Reproductive Rights Europe in partnership with the VP Europe and Swiss Association Board · Develop and manage a transition project plan including coordinating necessary financial, governance, regulatory, and operational components · Support VP Europe with board liaison vis-a-vis the Swiss Association board. · Coordinate legal and regulatory compliance by managing documentation, identifying operational changes, and implementing transition activities. · Implement financial setup and compliance for the association, including planning for reporting obligations, and preparing for audits. · Support VP Europe and CPCO with HR setup and compliance for the association, including regarding employment contracts, employment reporting obligations, and more, Human Resources · Partner with the Director of Global HR Operations and the HR Operations team to ensure the organization and maintenance of data, documentation, and communications within the Region in compliance with Swiss and EU regulations. · Support CPCO, Director of Global HR Operations and VP Europe with day-to-day management of HR operations for the Geneva Office and Europe · Serve as the primary liaison with the local payroll provider, Swiss and Geneva authorities and third-party vendors on all payroll and new hire-related matters. · Ensure HR and payroll policies and practices and benefits comply with local law and policy. · Partner with Talent Acquisition to ensure compliance with required recruitment processes in Europe. · Uphold strict confidentiality regarding organizational and employee information. Financial Management and Operations · Ensure the implementation of Centre for Reproductive Right’s internal controls, finance policies, systems and procedures conform to the minimum and mandatory Swiss financial standards. · Lead the monthly review of office operations budget vs utilization and monthly forecasts and cash requests · Ensure adherence to finance timelines both monthly and at year end. · Lead the Geneva office operations annual budget preparation and reprojection process. · Lead the Geneva office operations annual expense and budget management · Facilitate the Center-wide annual audit as needed · Manage Swiss banking administration · Advise management in financial decision-making and systems development and improvement. Health and Safety · Oversee Geneva office security, safety procedures, protocols, policies, and manuals for emergency management, emergency notification, and safety for all Geneva office staff. · Ensure standards and procedures and facility management comply with Swiss health and safety legal and regulatory requirements and good practices. · Lead the monitoring and communication of office security alerts, threats, and incidents. · Maintain and enhance global security, emergency, and crisis operations and support. Global Operations Community Leadership · Contribute to the Global Operations community of practice across all Center’s offices to share best practices, build skills and create learning or career opportunities for Operations staff. · Provide guidance and strengthens communication with and among regional management and operations teams. · Is sensitive to and supportive of the unique context of each region. · Build institutional trust among all operations stakeholders and teams. Other · Any other relevant duties assigned. Compensation: The annual salary for this position is CHF 150,000. Duration: This is a two-year, fixed term role. Deadline: Please apply by September 25th, 2025. Activity Rate: 100% Projected Start Date: December 1st Commitment to Diversity, Equity, and Inclusion The Center is committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage people from all communities to apply. If you are excited about this role but unsure about whether your experience aligns with the job description, we encourage you to apply. You may be the right candidate for this or other roles. To learn more about the Center’s commitment to Diversity, Equity, and Inclusion, please visit Diversity, Equity and Inclusion | Center for Reproductive Rights. Requirements: · Bachelor’s Degree in Public Administration, Human Resources, Business Management, Financial Management and Accounting, Law or a related field required. · 12+ years of progressively responsible global operations, financial management, and human resource experience or equivalent required, preferably in a non-profit international NGO setting with accountability for managing direct simultaneous and multiple priorities. · At least 5 years of experience working in operations management in Geneva required, and experience in working in NGO/IGO in Switzerland beneficial. · Demonstrated experience in payroll management in Switzerland and in-depth knowledge of administering LPP, accident insurance, Swiss social insurances, tax at source as well as other social security systems and mandatory employee benefits in Geneva required. · Familiarity with Swiss employment regulations and demonstrated experience in working to ensure staff policies, working conditions and employment contracts align with Swiss employment and labor laws and regulations required. · Demonstrated experience in financial management and budget oversight and familiarity with Swiss accounting, audit and taxation requirements and banking systems required. · Strong understanding of the operating environment in Geneva for INGOs and in-depth knowledge of financial, human resources and legal and regulatory requirements for Swiss charitable associations, including tax and compliance regulations. · Experience working in cross-functional team settings, and contributing to the development and implementation of systems and processes to increase effectiveness and efficiency · Fluency in English and French required. Language skills in other European languages, particularly German, desirable. · Excellent written, verbal and presentation skills, and the ability to translate complex organizational data into clear and simple messages for a wide range of audiences. · Proven track record in project management and internal control management; experience opening and/or closing field offices preferred · Live the values of The Centre for Reproductive Rights. Strong commitment to the Center's mission, purpose, and values. · Proven analytical and problem-solving skills, oral and written communication skills, and ability to Experience working in cross-functional team settings, and contributing to the development and implementation of systems and processes to increase effectiveness and efficiency · Excellent communication, interpersonal and diplomacy skills, including the ability to generate respect and trust from colleagues and external contacts · Solid organizational skills, including the ability to be productive under pressure in a fast-paced team environment, and to tackle urgent and complex problems with a collaborative, creative and strategic approach · Attention to Detail: Ability to track many moving pieces and manage complex projects (maintaining attention to detail while keeping the big picture in mind · Excellent time management skills and the ability to prioritize competing deadlines, including both short and long-term projects across departments and time zones · Strong commitment to the Center’s mission, purpose, and values.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role As an early member of Charlie Health's Engineering Team, you will play a big part in building our applications from the ground up. We're looking for someone who enjoys partnering closely with the rest of the product development team to make durable contributions and technical decisions as we race toward product launches. You'll thrive here if you find greenfield work energizing, have a high quality bar, and prefer to iterate to success. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Develop and deliver high quality, performant, maintainable features that drive meaningful business value using our core technology stack: React, Python, and PostgreSQL., • Partner with teammates across the organization to understand our business. Leverage that understanding to drive data modeling discussions and decisions., • Be an owner. Collaborate with product and design to iterate to top notch product solutions., • Identify bottlenecks and implement improvements to engineering processes, tools, and procedures. We're early and the expectation of folks joining at this stage is that you'll play a huge part in setting and improving how we work., • Promote a culture of collaboration and learning across engineering, product, and design team via mentoring, documentation, presentations, or other knowledge sharing methods., • Ensure our clients can always access the care they need by participating in our on-call rotationRequirements, • Professional experience developing user facing web or mobile applications that deliver meaningful business value., • Hands on production experience with an application programming language, preferably Python., • Ability to break down ambiguous problems into smaller parts with tractable solutions., • Growth mindset and a sense of humor. You welcome feedback and when you stumble you get back up. You adapt quickly in a fast-paced environment and you enjoy fostering an environment that prioritizes fun, learning, and growth., • 2+ years experience as an engineer Additional Information The total target cash compensation for this role will be between $130,000 and $162,500 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.