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Job Description We’re hiring a bilingual (English/Spanish) Site Manager to lead and transform operations at our Edison manufacturing plant. This hands-on leadership role is the primary point of contact for all site functions including operations, engineering, quality, production, finance, and administration. You’ll drive cultural change, solve complex challenges, and align performance with business goals. We need a proactive leader who thrives on the floor, rolls up their sleeves, and inspires teams through a period of significant transition. Ready to make an impact? Apply today! WHO WE ARE: Cryopak is an innovative, cold chain & temperature-controlled packaging solutions manufacturer, for pharmaceutical, life science, biotech, food, and electronic companies. Cryopak helps to maintain the integrity of our customers’ products through the design, testing and manufacturing of packaging and materials for shipping cold chain products. We also provide the hardware and software for temperature verification along with the distribution process. JOB SUMMARY/ESSENTIAL JOB FUNCTIONS: The Site Manager is responsible for plant operations and profitability at the gross margin level. Manage production operations according to defined yearly operation plan to ensure attainment of business objectives. Coordinate establishment of production goals and actively pursue efficiency improvement and cost reduction initiatives. Oversee and manage plant employees while ensuring a safe and clean environment. The Site Manager is the primary point of contact for all site operations and responsible for operations and production with indirect reporting of quality, finance, and administrative functions. This individual will act as the primary site leader, ensuring cross-functional collaboration and effective execution of business objectives. • Coordinate and lead site operations in alignment with Cryopak’s policies, production goals, and strategic objectives., • Provide leadership and oversight for operations, engineering, quality, production, finance, and administrative teams at the site level., • Direct manufacturing and maintenance operations which ensure the most effective return on assets., • Act as the primary liaison between site functions and corporate leadership to ensure alignment with strategic goals., • Manage department heads to ensure coordination of purchasing, production, and shipping; including processing schedules, production orders, inventory requirements, staffing requirements, and work procedures., • Facilitate cross-functional communication and collaboration to drive operational excellence and continuous improvement., • Identify plans and processes which minimize manufacturing costs through effective utilization of manpower, equipment, facilities, materials, and capital., • Oversee site-level financial performance, ensuring adherence to budget and supporting cost optimization initiatives., • Assure attainment of business objectives and production schedules while ensuring Cryopak product quality standards., • Ensure compliance with regulatory, safety, and quality standards across all site functions., • Prepare and maintain production reports and personnel records., • Coordinate and recommend procedures for facility and equipment maintenance or modification, including the replacement and installation of new machines., • Manage spending against budget and in relation to changes in production volume., • Improve manpower and resource utilization within existing departments and processes., • Hire, train, evaluate, and discharge staff, and resolve personnel grievances., • Coordinate and direct establishment of plant policies and procedures., • Maintain a clean and safe manufacturing environment., • Ensure final product quality meets Cryopak standards and requirements., • Perform assignments in accordance with established safety policies and procedures., • BS Mechanical or Industrial Engineer related or 10 years production environment, • Minimum of 5 years’ management experience in a manufacturing environment, • Must be knowledgeable about occupational hazards and safety regulations., • Background with manufacturing methods, process improvement programs and procedures., • Demonstrated experience providing leadership and oversight across multiple functional areas (Operations, Engineering, Quality, Production, Finance, and Administration) within a manufacturing environment., • Must be knowledgeable of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods., • Must be knowledgeable of machines and tools, including their designs, uses, repair and maintenance., • Must be knowledgeable of business and management principles involved in strategic planning, resource allocation, human resources, and leadership techniques., • Must be knowledgeable of design techniques, tools, and principles involved in production of technical plans, blueprints and models., • Must be able to work effectively, courteously, and respectfully with coworkers and other personnel., • Must be able to work in a team., • Must become familiar with workplace safety requirements and procedures., • Must have good interpersonal skills., • Hands-on leadership style, must be active on the floor and able to troubleshoot and resolve operational issues At Cryopak, we strive to offer a competitive salary along with a comprehensive benefits package that helps you and your family maintain health and well-being -both physically and financially. Our comprehensive benefits package includes: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Health Savings Account (HSA), • Flexible Spending Account (FSA), • Basic Life and AD&D / Voluntary Life and AD&D, • Short-Term Disability, • Long-Term Disability, • Pet Insurance, • Commuter Transit Benefits, • 401(k) Retirement Plan w/Safe Harbor Employer Contribution, • Paid Holidays, • PTO It is Cryopak’s policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, genetic information, marital status, sexual orientation, gender identity or expression, ancestry, national or ethnic origin, citizenship status, military status or status as a disabled or protected veteran, or any legally recognized status entitled to protection under applicable federal, state, or local laws.

Job DescriptionJob Description Deskside Manager, Onsite The Deskside Manager is responsible for managing and overseeing onsite IT support operations for a global account serving a USA-based client. This position ensures consistent, high-quality deskside support across multiple global locations, driving operational excellence, process improvement, and alignment with Service Level Agreements (SLAs) and client expectations. The Deskside Manager will lead technical teams, coordinate governance and reporting, and serve as the primary interface between the client’s U.S. leadership and global IT delivery teams. Qualified candidates must have experience on the Managed Service Provider (MSP) side. This position is 100% onsite in Warren, NJ. This company does NOT offer health insurance. Deskside Manager Responsibilities 1. Global Account & Team Management • Lead and manage deskside support teams across multiple regions for a USA-based client., • Ensure standardized service delivery, performance, and process adherence across all locations., • Oversee staffing, scheduling, and workload management for optimal service coverage., • Foster teamwork, cross-cultural awareness, and consistent operational standards., • Serve as the primary point of escalation for deskside support issues and client requests. 2. Service Delivery & Operations • Oversee daily deskside activities including hardware deployment, software support, and issue resolution., • Ensure all service requests and incidents are resolved within agreed SLAs and KPIs., • Manage IT asset inventory and lifecycle management across all supported sites., • Coordinate scheduled site visits to ensure proactive maintenance and user engagement., • Provide executive and VIP-level support with an emphasis on reliability and discretion. 3. SLA Management & Performance Reporting • Define, manage, and monitor Service Level Agreements (SLAs) across global operations., • Track and report on performance metrics, including SLA compliance, CSAT, and incident trends., • Prepare and present governance and performance reports to both client and internal leadership., • Investigate SLA deviations, identify root causes, and implement corrective measures., • Leverage analytics to forecast workload, improve resource allocation, and enhance service efficiency. 4. Incident, Problem & Change Management • Oversee incident resolution and service request fulfillment, ensuring timely closure and quality outcomes., • Collaborate with infrastructure and global IT teams to address recurring issues through problem management., • Participate in change management reviews to minimize operational risks., • Maintain documentation and ensure compliance with ITIL and client-specific standards. 5. Process Improvement & Scheduled Site Visits • Develop and maintain standardized deskside support processes and documentation across global teams., • Lead continuous improvement initiatives to optimize workflows, increase first-time fix rates, and improve user satisfaction., • Manage and enhance the Scheduled Site Visit program to proactively monitor site performance, ensure infrastructure readiness, and prevent potential service interruptions., • Analyze visit data to identify trends and improvement opportunities. 6. Governance, Communication & Stakeholder Management • Act as the primary liaison between the USA-based client’s IT leadership and global support teams., • Participate in ongoing governance and operational meetings to review service delivery, SLAs, and improvement plans., • Provide transparent, data-driven communication and reporting to all stakeholders., • Maintain governance documentation, performance dashboards, and quarterly business review (QBR) materials., • Build and sustain strong client relationships through consistent communication and service alignment., • Project & Technology Support., • Support global IT initiatives such as hardware refresh projects, software deployments, and office relocations., • Coordinate with third-party vendors and service providers to ensure timely, high-quality service delivery. Deskside Manager Qualifications: • Bachelor’s degree in information technology, Computer Science, or related discipline., • 8+ years of experience in IT support operations, with 5+ years in leadership or managerial capacity (preferably managing global or regional teams)., • Qualified candidates must have experience on the Managed Service Provider (MSP) side., • Proven experience managing global or multi-region IT support operations., • Strong expertise in SLA management, performance reporting, and governance leadership., • In-depth knowledge of Windows, macOS, and mobile device environments., • Proficiency in ITSM tools (e.g., ServiceNow, Remedy, or Jira Service Management)., • Comprehensive understanding of ITIL processes (Incident, Problem, Change, and Service Level Management)., • Preferred certifications: ITIL Foundation, CompTIA A+, Microsoft Certified: Modern Desktop Administrator., • Excellent leadership, communication, and stakeholder engagement skills., • Analytical, data-driven mindset with a focus on service improvement and operational excellence. Benefits include retirement plan, PTO, etc. Keywords: Warren NJ Jobs, Deskside Manager, IT Support, Operations, Management, Managed Service Provider, MSP, SLA, Windows, macOS, Mobile Devices, ITSM, ServiceNow, Remedy, Jira Service Management, ITIL, New Jersey Recruiters, IT Jobs, New Jersey Recruiting Looking to hire a Deskside Manager in Warren, NJ or in other cities? Our IT recruiting agencies and staffing companies can help. We help companies that are looking to hire Deskside Managers for jobs in Warren, New Jersey and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Additional Information Please check out all of our jobs at and .

Job Description Proudly recognized as one of New Jersey’s Top Workplaces for 2025, Triple C Housing is where purpose meets passion. Join a team that values care, community, and choice. We are seeking a passionate and community-focused Services Coordinator to join our Services team. This role is ideal for someone who thrives in a dynamic environment and is committed to supporting residents through wellness programming, resource linkages, and community engagement. The Services Coordinator (SC) is responsible for overseeing and coordinating resident life and wellness activities in multiple NJ sites The SC plays a central role in connecting residents with services that enhance their quality of life—including financial literacy, case management referrals, job training, health screenings, educational programming, and community-building activities. Special emphasis is placed on veteran residents, ensuring access to tailored services such as occupational and physical therapy and leveraging partnerships with universities like Kean and Rutgers. The SC serves as a key liaison between residents, community agencies, service providers, and property management to build a supportive, inclusive environment. If community space exists at the development(s), the SC may work with community partners to provide programming to the residents on-site. Since there are properties that receive Generic Supportive Services that are not located in a located in a communal building structure, programming may have to occur at alternative location. To fulfill these duties, the SC needs to be flexible in traveling throughout multiple NJ Counties and should be prepared to work some nights and weekends as required for planned programs. Resident Engagement & Wellness Programming • Coordinate and oversee wellness programs such as fitness, nutrition, mental health supports, cultural arts, social activities, yoga, meditation, and mindfulness groups., • Develop and implement educational and self-sufficiency programs (e.g., financial literacy, parenting skills, job readiness, youth engagement)., • Post activity calendars, newsletters, track participation, outreach, and program outcomes.Community Partnerships & Referrals, • Establish and maintain strong connections with community agencies, healthcare providers, educational institutions, and service organizations., • Provide residents with referrals and information about services, benefits, and resources., • Support residents in accessing entitlement programs and crisis resolution.Resident Support & Lease Compliance, • Collaborate with the Property Manager to address lease compliance issues including late rent, housekeeping, and safety concerns., • Assess resident needs and recommend appropriate services to support housing stability and well-being.Community Building & Safety, • Foster a strong sense of community through engagement activities and collaborations with resident councils and neighborhood watch groups., • Coordinate activities to enhance safety, security, and community integration.Administrative & Reporting, • Prepare monthly service reports, maintain documentation, and ensure compliance with funding requirements., • Supervise assigned staff and volunteers or interns., • Uphold strict resident confidentiality.Qualifications:, • Bachelor’s degree in business with exposure to Social Services preferred., • Three to five years’ experience developing and implementing client or residential programs with a proven track record in networking and building partnerships., • Experience with community organizing and event planning preferred., • Experience working with low-income families and individuals/families with special needs and/or disabilities in a Multi-Family or senior housing environment, or a private, non-profit social service organization desirable., • Strong documentation and report writing experience necessary as well as proficiency in Microsoft Office Suite and other platforms., • Ability to read, write and speak English language; bilingual is a plus., • Valid New Jersey Driver’s License.Physical Requirements:, • Ability to perform moderate physical tasks and operate a motor vehicle safely, • Use of standard office equipment, • Ability to walk, stand, sit, stoop, bend, lift, and drive

Job DescriptionJob Description Deskside Manager, Onsite The Deskside Manager is responsible for managing and overseeing onsite IT support operations for a global account serving a USA-based client. This position ensures consistent, high-quality deskside support across multiple global locations, driving operational excellence, process improvement, and alignment with Service Level Agreements (SLAs) and client expectations. The Deskside Manager will lead technical teams, coordinate governance and reporting, and serve as the primary interface between the client’s U.S. leadership and global IT delivery teams. Qualified candidates must have experience on the Managed Service Provider (MSP) side. This position is 100% onsite in Warren, NJ. This company does NOT offer health insurance. Deskside Manager Responsibilities 1. Global Account & Team Management • Lead and manage deskside support teams across multiple regions for a USA-based client., • Ensure standardized service delivery, performance, and process adherence across all locations., • Oversee staffing, scheduling, and workload management for optimal service coverage., • Foster teamwork, cross-cultural awareness, and consistent operational standards., • Serve as the primary point of escalation for deskside support issues and client requests. 2. Service Delivery & Operations • Oversee daily deskside activities including hardware deployment, software support, and issue resolution., • Ensure all service requests and incidents are resolved within agreed SLAs and KPIs., • Manage IT asset inventory and lifecycle management across all supported sites., • Coordinate scheduled site visits to ensure proactive maintenance and user engagement., • Provide executive and VIP-level support with an emphasis on reliability and discretion. 3. SLA Management & Performance Reporting • Define, manage, and monitor Service Level Agreements (SLAs) across global operations., • Track and report on performance metrics, including SLA compliance, CSAT, and incident trends., • Prepare and present governance and performance reports to both client and internal leadership., • Investigate SLA deviations, identify root causes, and implement corrective measures., • Leverage analytics to forecast workload, improve resource allocation, and enhance service efficiency. 4. Incident, Problem & Change Management • Oversee incident resolution and service request fulfillment, ensuring timely closure and quality outcomes., • Collaborate with infrastructure and global IT teams to address recurring issues through problem management., • Participate in change management reviews to minimize operational risks., • Maintain documentation and ensure compliance with ITIL and client-specific standards. 5. Process Improvement & Scheduled Site Visits • Develop and maintain standardized deskside support processes and documentation across global teams., • Lead continuous improvement initiatives to optimize workflows, increase first-time fix rates, and improve user satisfaction., • Manage and enhance the Scheduled Site Visit program to proactively monitor site performance, ensure infrastructure readiness, and prevent potential service interruptions., • Analyze visit data to identify trends and improvement opportunities. 6. Governance, Communication & Stakeholder Management • Act as the primary liaison between the USA-based client’s IT leadership and global support teams., • Participate in ongoing governance and operational meetings to review service delivery, SLAs, and improvement plans., • Provide transparent, data-driven communication and reporting to all stakeholders., • Maintain governance documentation, performance dashboards, and quarterly business review (QBR) materials., • Build and sustain strong client relationships through consistent communication and service alignment., • Project & Technology Support., • Support global IT initiatives such as hardware refresh projects, software deployments, and office relocations., • Coordinate with third-party vendors and service providers to ensure timely, high-quality service delivery. Deskside Manager Qualifications: • Bachelor’s degree in information technology, Computer Science, or related discipline., • 8+ years of experience in IT support operations, with 5+ years in leadership or managerial capacity (preferably managing global or regional teams)., • Qualified candidates must have experience on the Managed Service Provider (MSP) side., • Proven experience managing global or multi-region IT support operations., • Strong expertise in SLA management, performance reporting, and governance leadership., • In-depth knowledge of Windows, macOS, and mobile device environments., • Proficiency in ITSM tools (e.g., ServiceNow, Remedy, or Jira Service Management)., • Comprehensive understanding of ITIL processes (Incident, Problem, Change, and Service Level Management)., • Preferred certifications: ITIL Foundation, CompTIA A+, Microsoft Certified: Modern Desktop Administrator., • Excellent leadership, communication, and stakeholder engagement skills., • Analytical, data-driven mindset with a focus on service improvement and operational excellence. Benefits include retirement plan, PTO, etc. Keywords: Warren NJ Jobs, Deskside Manager, IT Support, Operations, Management, Managed Service Provider, MSP, SLA, Windows, macOS, Mobile Devices, ITSM, ServiceNow, Remedy, Jira Service Management, ITIL, New Jersey Recruiters, IT Jobs, New Jersey Recruiting Looking to hire a Deskside Manager in Warren, NJ or in other cities? Our IT recruiting agencies and staffing companies can help. We help companies that are looking to hire Deskside Managers for jobs in Warren, New Jersey and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Additional Information Please check out all of our jobs at .

Job DescriptionJob Description Deskside Manager, Onsite The Deskside Manager is responsible for managing and overseeing onsite IT support operations for a global account serving a USA-based client. This position ensures consistent, high-quality deskside support across multiple global locations, driving operational excellence, process improvement, and alignment with Service Level Agreements (SLAs) and client expectations. The Deskside Manager will lead technical teams, coordinate governance and reporting, and serve as the primary interface between the client’s U.S. leadership and global IT delivery teams. Qualified candidates must have experience on the Managed Service Provider (MSP) side. This position is 100% onsite in Warren, NJ. This company does NOT offer health insurance. Deskside Manager Responsibilities 1. Global Account & Team Management • Lead and manage deskside support teams across multiple regions for a USA-based client., • Ensure standardized service delivery, performance, and process adherence across all locations., • Oversee staffing, scheduling, and workload management for optimal service coverage., • Foster teamwork, cross-cultural awareness, and consistent operational standards., • Serve as the primary point of escalation for deskside support issues and client requests. 2. Service Delivery & Operations • Oversee daily deskside activities including hardware deployment, software support, and issue resolution., • Ensure all service requests and incidents are resolved within agreed SLAs and KPIs., • Manage IT asset inventory and lifecycle management across all supported sites., • Coordinate scheduled site visits to ensure proactive maintenance and user engagement., • Provide executive and VIP-level support with an emphasis on reliability and discretion. 3. SLA Management & Performance Reporting • Define, manage, and monitor Service Level Agreements (SLAs) across global operations., • Track and report on performance metrics, including SLA compliance, CSAT, and incident trends., • Prepare and present governance and performance reports to both client and internal leadership., • Investigate SLA deviations, identify root causes, and implement corrective measures., • Leverage analytics to forecast workload, improve resource allocation, and enhance service efficiency. 4. Incident, Problem & Change Management • Oversee incident resolution and service request fulfillment, ensuring timely closure and quality outcomes., • Collaborate with infrastructure and global IT teams to address recurring issues through problem management., • Participate in change management reviews to minimize operational risks., • Maintain documentation and ensure compliance with ITIL and client-specific standards. 5. Process Improvement & Scheduled Site Visits • Develop and maintain standardized deskside support processes and documentation across global teams., • Lead continuous improvement initiatives to optimize workflows, increase first-time fix rates, and improve user satisfaction., • Manage and enhance the Scheduled Site Visit program to proactively monitor site performance, ensure infrastructure readiness, and prevent potential service interruptions., • Analyze visit data to identify trends and improvement opportunities. 6. Governance, Communication & Stakeholder Management • Act as the primary liaison between the USA-based client’s IT leadership and global support teams., • Participate in ongoing governance and operational meetings to review service delivery, SLAs, and improvement plans., • Provide transparent, data-driven communication and reporting to all stakeholders., • Maintain governance documentation, performance dashboards, and quarterly business review (QBR) materials., • Build and sustain strong client relationships through consistent communication and service alignment., • Project & Technology Support., • Support global IT initiatives such as hardware refresh projects, software deployments, and office relocations., • Coordinate with third-party vendors and service providers to ensure timely, high-quality service delivery. Deskside Manager Qualifications: • Bachelor’s degree in information technology, Computer Science, or related discipline., • 8+ years of experience in IT support operations, with 5+ years in leadership or managerial capacity (preferably managing global or regional teams)., • Qualified candidates must have experience on the Managed Service Provider (MSP) side., • Proven experience managing global or multi-region IT support operations., • Strong expertise in SLA management, performance reporting, and governance leadership., • In-depth knowledge of Windows, macOS, and mobile device environments., • Proficiency in ITSM tools (e.g., ServiceNow, Remedy, or Jira Service Management)., • Comprehensive understanding of ITIL processes (Incident, Problem, Change, and Service Level Management)., • Preferred certifications: ITIL Foundation, CompTIA A+, Microsoft Certified: Modern Desktop Administrator., • Excellent leadership, communication, and stakeholder engagement skills., • Analytical, data-driven mindset with a focus on service improvement and operational excellence. Benefits include retirement plan, PTO, etc. Keywords: Warren NJ Jobs, Deskside Manager, IT Support, Operations, Management, Managed Service Provider, MSP, SLA, Windows, macOS, Mobile Devices, ITSM, ServiceNow, Remedy, Jira Service Management, ITIL, New Jersey Recruiters, IT Jobs, New Jersey Recruiting Looking to hire a Deskside Manager in Warren, NJ or in other cities? Our IT recruiting agencies and staffing companies can help. We help companies that are looking to hire Deskside Managers for jobs in Warren, New Jersey and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Additional Information Please check out all of our jobs at .