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RN Case Manager Medical City Dallas FT Day shift, 8:00am - 4:30pm Monday - Friday with some weekends New Hires May Be Eligible for a Sign On Bonus up to $20K Introduction Are you looking for a place to deliver excellent care patients deserve? At Medical City Dallas we support our colleagues in their positions. Join our Team as an RN Case Manager and access programs to assist with every stage of your career. Benefits Medical City Dallas, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation., • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more., • Free counseling services and resources for emotional, physical and financial wellbeing, • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), • Employee Stock Purchase Plan with 10% off HCA Healthcare stock, • Family support through fertility and family building benefits with Progyny and adoption assistance., • Referral services for child, elder and pet care, home and auto repair, event planning and more, • Consumer discounts through Abenity and Consumer Discounts, • Retirement readiness, rollover assistance services and preferred banking partnerships, • Education assistance (tuition, student loan, certification support, dependent scholarships), • Colleague recognition program, • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence), • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Note: Eligibility for benefits may vary by location. Are you a continuous learner? With more than 94,000 nurses throughout HCA Healthcare, we are one of the largest employers of nurses in the United States. Education is key to excellence! As a majority owner of Galen College of Nursing, which joins Research College of Nursing and Mercy School of Nursing as educational facilities within the HCA Healthcare family, we make it easier and more affordable to gain certifications and job skills. Apply today for our RN Case Manager opening and continue to learn! Job Summary and Qualifications • This is a Full Time Day Shift position, hours are typically 8:00am-4:30pm Monday - Friday with some weekends * Our RN Case Managers raise the bar by providing clinical expertise and the highest quality care in the most compassionate way. The RN Case Manager is responsible for promoting patient-centered care by coordinating the plan of care for the patient stay, managing the length of stay, ensuring appropriate resource management, and developing a safe appropriate discharge plan in collaboration with the multidisciplinary team. The RN Case Manager facilitates the progression and transition of care using established criteria and in conjunction with the multidisciplinary team. The RN Case Manager will coordinate activities that promote quality outcomes and patient throughput while supporting a balance of optimal care and appropriate resource utilization. What You Will Do In This Role: • Performs a comprehensive assessment of psychosocial, medical and discharge needs of patients/family along with an assessment of resources appropriate and available to the patient/family, • Reassesses the patient’s clinical condition as indicated. Considers patient’s readmission status or risk of readmission and develops strategies to mitigate including education on appropriately accessing healthcare resources, preventative education, and community based resources., • Coordinates the plan of care and drives the discharge plan by collaborating with the multidisciplinary health care team and in particular with the patient's physician to facilitate a successful care transition, • In partnership with Social Services, the RN CM is responsible for ensuring the post-acute medical needs and level of care are appropriate, • The RN CM is responsible for timely referral to Social Services when risk factors for psychosocial determinants of health are identified, • Involves patient, family/responsible/significant others in identifying and clarifying needs and expectations to develop mutual and realistic goals, • Evaluates progression of care using evidence-based tools and approved criteria (InterQual) throughout the episode of care; escalates progression and transition of care issues through the established chain of command, • Makes appropriate referrals to third party payer, disease and case management programs for recurring patients and patients with chronic disease states, • Facilitates patient throughput with an ongoing focus on an effective care transition, quality and efficiency, • Documents professional recommendations, discharge plan, care coordination interventions, and case management activities to effectively communicate to all members of the health care team, • Align patient’s needs with available resources to ensure a safe discharge / transition, • Acts as a liaison through effective and professional communications between and with physicians, patient / family, hospital staff, and outside agencies, • Directs activities to identify and provide for the needs of the under-resourced patient population to include patient education activities, patient assistance programs, and community-based resources, • Demonstrates knowledge of regulatory requirements, HCA Ethics and Compliance policies, and quality initiatives, • Serve as an advocate for patient's rights, needs, and values; ensuring that patients’ ethnic, cultural, or religious values, beliefs, preferences and needs are considered and aligned What qualifications you will need: • Registered Nurse with current TX state license required, • Associate Degree in Nursing or Nursing diploma required, Bachelor's Degree in Nursing preferred, • 3+ years of clinical hospital nursing experience required OR 2+ years experience in case management required, • Certification in case management preferred HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Good people beget good people."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If growth and continued learning is important to you, we encourage you to apply for our RN Case Manager opening. Our team will promptly review your application. Highly qualified candidates will be contacted for interviews. Unlock the possibilities apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About the opportunity Embark on an exciting journey with SWCA as a Cultural Resources Intern for Summer 2026 in our Arlington, TX office. Join our dynamic team and be part of innovative, meaningful work in cultural resources and archaeology. Established in 1981, SWCA is a nationally recognized leader known for sound science, creative problem-solving, and a commitment to professional growth. As a Cultural Resources Intern, you'll gain hands-on experience across both office and field projects while collaborating with talented cultural resources professionals. The internship will run from early June to mid-August 2026, with flexibility for early starters or those interested in extending their internship. Candidates with educational or professional experience are highly encouraged to apply. In addition to impactful project involvement, interns will also participate in presentations and learning sessions led by SWCA experts. This is a paid, 40 hours/week internship at $19.00 per hour. For this internship, we will be considering candidates who are based within driving distance of Arlington/ DFW area to support project and office needs. Please submit a cover letter and resume to be considered for this position. Application deadline: Our team will begin reviewing applications immediately, and interviews will be scheduled with qualified candidates on a rolling basis. The application process will remain open until we have received a robust pool of qualified candidates. Once we have identified suitable individuals, we may close the application process without prior notice. We appreciate the time and effort invested by all applicants and will carefully consider each submission. What you will accomplish This Cultural Resources Intern positions will be roughly 75% field and 25% office based. Interns typically receive: • Hands-on experience with surveying and site recording methods, • Experience following local State Historic Preservation Office and federal agency guidelines for performing archaeological fieldwork., • Introduction to cartography and archaeological map analysis., • Opportunities to participate in various types of cultural resources management fieldwork., • Exposure to a nationally recognized cultural compliance consulting firm and lead professionals in the field. Minimum Qualifications • Current enrollment in a community college, college, or university, pursuing a certificate of proficiency, associate degree, or a bachelor's degree with a focus on cultural resource management or Archaeology. Individuals who completed or will complete a bachelor's degree within 12 months of May 1, 2026, will also be considered., • Applicants that are pursuing a master's degree will also be considered. Ph.D. candidates are not eligible through this program., • Experience with cultural resources field work (e.g., archaeology, anthropology, etc.) through classwork, honors thesis, or capstone projects, professional or intern experience, or volunteer work., • Proficient in Microsoft Office Suite software., • Must have good communication, interpersonal skills, and attention to detail., • Completion of an archaeological field school is a plus., • Ability to travel for fieldwork up to 75% of the time, including multi-day assignments., • Ability to walk and conduct fieldwork for long hours, sometimes in inclement weather and rugged terrain, and carry equipment up to 40 pounds., • Ability to work outside in all weather conditions, adapt to shifting priorities, and perform tasks efficiently., • Must have a valid driver's license and be able to drive a four-wheel-drive vehicle on backcountry roads., • Familiarity with GPS devices, digital data collection, and mapping tools such as ArcGIS., • Technical writing experience. SWCA Environmental Consultants is a growing employee-owned firm, providing a full spectrum of environmental services. With offices across the United States, SWCA is one of the largest environmental compliance firms and ranks among Engineering News-Record's Top 200 Environmental Firms. If you would like to contact SWCA regarding the accessibility of our website or need assistance completing the online application process due to a disability, please email ___ or call 1-480-581-5378. This contact information is for disability accommodation requests only. All other inquiries will not receive a response. EOE - women, minorities, individuals with disabilities and veterans are encouraged to apply. At SWCA Environmental Consultants, we celebrate diversity and are committed to creating an inclusive work environment. We strongly encourage candidates from all backgrounds, including those with diverse experiences and veterans, to apply. We believe that a diverse and inclusive workforce enhances creativity, innovation, and overall organizational success. #LI-KH1

Job Description Social Work / Case Management Intern (Unpaid) This is an unpaid internship. Position Summary The Social Work / Case Management Intern provides support to the Case Management Team in the daily implementation of client-centered services within the Union Gospel Mission of Tarrant County (UGM-TC). Under the supervision of a Licensed Master Social Worker (LMSW) or Licensed Professional Counselor (LPC), the intern assists with intakes, screenings, assessments, documentation, and program coordination for residents in the Residential and Emergency Stabilization Programs. The Intern is responsible for engaging residents in a trauma-informed, strengths-based manner that aligns with UGM-TC’s mission, vision, and core values. The position offers practical field experience in case management, crisis intervention, community resource connection, and multidisciplinary team collaboration within a structured, faith-based environment. Minimum Qualifications: • Current enrollment in an accredited Bachelor’s or Master’s Social Work (BSW/MSW) or Counseling program., • Strong interpersonal and communication skills., • Interest in serving vulnerable populations experiencing homelessness, trauma, or behavioral health needs., • Ability to maintain confidentiality and demonstrate professional boundaries., • Proficiency in Microsoft Word, Excel, and Outlook preferred., • Bilingual (English/Spanish) a plus. Qualifications: Education: Currently enrolled in an accredited Bachelor’s or Master’s program in Social Work, Counseling, or a related field. Experience: Previous volunteer or work experience in human services, behavioral health, or community outreach preferred. Licensure: Not required; must meet academic program eligibility for field placement. Additional Requirements: • Proficiency in Microsoft Word, Excel, and Outlook preferred., • Bilingual in English and Spanish preferred., • Ability to maintain confidentiality and adhere to ethical and professional standards., • Ability to work occasional flexible hours, including program events or evening sessions as needed. Primary Responsibilities: • Assist Case Managers with intakes, screenings, and psychosocial assessments under supervision., • Observe and document case management sessions, MDT meetings, and resident progress updates., • Support in developing and updating Preliminary Service Plans, Admission Summaries, and Behavioral Contracts as assigned., • Enter data and maintain accurate records in the Mission Tracker client management system., • Participate in Resident Community Meetings, Life Skills classes, or spiritual enrichment activities when appropriate., • Assist with referrals and coordination of outside services such as mental health counseling, employment, or benefits enrollment., • Maintain organized client files and assist with audit preparation or documentation reviews., • Attend all required intern supervision sessions, team meetings, and UGM trainings., • Demonstrate trauma-informed, culturally competent, and strengths-based engagement with residents., • Perform other duties as assigned that support the goals of the Residential Program. KNOWLEDGE, SKILLS, AND ABILITIES The required and preferred skills are essential for providing trauma-informed care and upholding the NASW Code of Ethics in all interactions with clients. Strong communication skills enable the intern to engage with empathy, respect, and clarity, fostering trust and collaboration with clients and multidisciplinary teams. Organizational skills are vital for maintaining detailed and confidential records, tracking client progress, and managing multiple responsibilities with professionalism. Proficiency with software and case management systems supports accurate documentation and seamless coordination of care. Furthermore, cultural humility and language proficiency strengthen the intern’s ability to serve diverse populations with sensitivity, ensuring that all clients receive equitable, inclusive, and compassionate support in alignment with trauma-informed and ethical social work practices. As part of the screening process, you may be asked to provide a pastoral reference. Union Gospel Mission of Tarrant County is a Christian organization that seeks to hire people who align with our beliefs in Jesus Christ. We welcome all Christian denominations into the mission.

Job DescriptionBenefits: • Flexible schedule About AEIC Case Management AEIC Case Management is a Texas-based provider specializing in Medicaid-focused care coordination and supportive services for children and pregnant women. Through our C.A.R.E.S. Program, we partner with families to address social determinants of health, improve maternal and child outcomes, and ensure access to essential community resources in a compliant, culturally responsive manner. Our work is structured, mission-driven, and rooted in accountabilityto our clients, our partners, and the communities we serve. IMPORTANT: Hiring Cohort & Start Timeline Notice AEIC utilizes a quarterly hiring cohort system to align onboarding with HHSC/TMHP and Managed Care Organization (MCO) credentialing requirements. • Applications are reviewed during designated hiring quarters, • Selection into a cohort does not guarantee immediate client assignment, • Service delivery may begin at the end of the quarter once all credentialing and compliance steps are complete This role is best suited for professionals who understand Medicaid timelines and can commit to a structured onboarding process. Role Purpose The Case Manager Doula role exists to support pregnant women and children enrolled in the C.A.R.E.S. Program by providing non-clinical case management, care coordination, and advocacy, while ensuring services are delivered in alignment with Texas Medicaid requirements and AEIC program standards. This role is designed for doulas who can work independently, maintain documentation integrity, and serve as a trusted navigator for families. Eligibility Requirements (HHSC-Aligned) Applicants must meet one of the following pathways as determined by HHSC. Pathway 1 Certified doula aligned with nationally recognized standards and: • Five (5) years of experience within the last seven (7) years, • Attendance at three (3) births within the last seven (7) years, • Three (3) professional letters of recommendation Pathway 2 Certified doula aligned with nationally recognized standards and: • Attendance at three (3) births, • Three (3) professional letters of recommendation, • Training in the following core competencies:, • Childbirth education, • Lactation support (or CLC / IBCLC certification), • Non-medical comfort measures, prenatal and labor support, • Recognition of chronic and acute perinatal health conditions, • Cultural competency DO NOT APPLY if you do not hold a qualifying doula certification. Applications that do not meet HHSC eligibility criteria may be automatically declined. Accepted / Recommended Doula Certifications • DONA International, • CAPPA, • ICEA or ICEA-approved organizations, • ProDoula, • Birth Arts International, • The Matrona, • Lamaze International Key Responsibilities • Conduct comprehensive case management assessments for pregnant women and children enrolled in the C.A.R.E.S. Program, • Develop and maintain individualized service plans aligned with client needs and program requirements, • Provide care coordination and resource navigation related to healthcare, prenatal care, housing, transportation, food assistance, childcare, and community supports, • Advocate on behalf of clients to reduce barriers to care and services, • Provide culturally responsive education related to prenatal health, parenting supports, and community resources, • Support clients experiencing pregnancy loss, miscarriage, or stillbirth through appropriate referrals and compassionate navigation, • Maintain accurate, timely, and Medicaid-compliant documentation in AEICs electronic health record system, • Collaborate with interdisciplinary partners and community agencies, • Participate in required cohort onboarding, trainings, and quality improvement activities Required Skills & Professional Expectations • Ability to work independently with minimal supervision, • Strong organizational and time-management skills, • Professional communication and advocacy abilities, • Knowledge of Texas Medicaid, CHIP, and community resource systems preferred, • Proficiency with Microsoft Office and electronic health records, • Bilingual English/Spanish preferred (incentive available) Additional Contracting Requirements • Contracting is contingent upon:, • HHSC/TMHP approval, • Credentialing with at least two (2) Managed Care Organizations, • Professional liability insurance required, • Valid drivers license and auto insurance required, • Willingness to travel within service area (up to 50%) While awaiting credentialing approval, selected candidates may be eligible to participate in AEICs Lead Source Split Incentive Program, based on program guidelines. Position Details • Position Type: Independent Contractor, • Service Area: Dallas & Fort Worth, Texas, • Hours: Flexible (Daytime availability required) This is a remote position.

Job DescriptionDescription: Don’t let the name fool you, at Hideaway Pizza, we serve more than pizza and great service. Our casual dining concept offers a full menu and bar only using the highest quality of product. Be a part of our growing team! You will be part of history, while having the opportunity to foster a culture of growth, creativity, and teamwork. You’ll have the freedom to infuse your passion for people and food while upholding our values and standards that made Hideaway Pizza a legendary brand since 1957. We know our people are as special as our secret sauce. The Hideaway Pizza Family is looking for experienced Assistant General Managers to join our team. As the Assistant General Manager, you are responsible for leading and managing your location and team members by creating targets and objectives that help the restaurant function smoothly and successfully. They ensure that guests can fully enjoy their visit to the restaurant and that employees are satisfied with their workload, responsibilities, and work culture. Someone that is driven, hardworking, enthusiastic, compassionate, team oriented are just a few of the many qualities we look for in a new leader at The Hideaway Pizza! We are looking forward to getting to know you soon! Purpose (Overview of the job) The Assistant General Manager (AGM) is responsible for overseeing the daily operations of the restaurant, including the development and performance of the team. In addition, the AGM works with the GM to oversee the financial management while optimizing profitability. The primary goal is to ensure the restaurant runs efficiently and provides the GUEST with a positive experience. Tasks (Day to day work activities) 1. People Development -Assist with the training and supervision of the team, ensuring all employees are performing at their highest capability with operations procedures, safety protocols, and service standards. -Develops team by providing ongoing feedback, establishing performance expectations, and conducting performance reviews. -Oversees and enforces a safe environment. -Ensures the restaurant is always properly staffed while achieving labor targets. 2. Food and Beverage Standards -Works hand-in-hand with the team to ensure food quality and presentation is at the highest level. Manag-es day-to-day operations of inventory management. -Ensure the restaurant is compliant with all health and safety regulations, including food safety and sanitation standards, fire safety regulations, and liquor laws. 3. Sales Growth and Profitability -Adheres to service standards and marketing plans to attract and retain GUESTS. -Manages the financial aspects of the restaurant, including budgeting, cost control, and profitability analysis. -Handles issues in a timely and professional manner. -Manages the restaurant budget, including analyzing financial reports, forecasting revenue and expenses, and implementing cots-control measures. 4. Culture -Internalizes “THE WAY”. -Creates and maintains a positive culture that is aligned with the Hideaway Pizza culture. -Develops and maintains positive relationships with vendors, supplies, and other business partners. 5. Administrative -Oversees the maintenance and repair of the restaurant's equipment and facilities to ensure they are in excellent working order. -Ensure the restaurant’s appearance and atmosphere are inviting and appealing to GUESTS. -Act as an authority and promoter of the Brand, ensuring consistent brand expression through all consumer and cultural touch points, both external and internal. -Performs other related duties in line with operations and personal development. Knowledge (Comprehension of facts and principles to succeed in this job role) -Strong MS Office Suite. -Proficient with people development. -Highly proficient with restaurant specific software and programs (scheduling, table management, POS). -Excellent knowledge of food safety procedures (Serve Safe Certified preferred) and liquor laws. -Strong understanding of human resource laws including labor laws, interviewing, termination, etc. Skills and Abilities (Developed capacities and active personal attributes that facilitate successful performance) -Extremely Team/ Service Focused. -Strong written and verbal communication skills. -Highly organized and detail oriented in all assignments, strong attention to detail. -Accuracy, analytical skills and attention to detail are required. -Strong multi-tasking skills; must manage responsibilities under strict deadlines. -Work independently to resolve issues and communicate with the appropriate person or department. Education & Experience (Level of learning and familiarity with the job) -Progressive Work History -Minimum of 3 years in full-service restaurant -Minimum of 2 years of General Manager experience -Follow all policies and procedures outlined in the employee handbook and job-specific training guides. -Meet physical requirements as dictated by the job, standing (8 hours), walking, lifting (40 pounds), stooping, carrying (25 pounds), and wiping. Requirements: REQUIREMENTS -Must be 21 years or older -Have and maintain required licenses: Food Handlers and Alcohol (state and county specific). -Work a varied schedule, including shifts, days, holidays, doubles, positions, and events. -Follow all policies and procedures outlined in the employee handbook and job-specific training guides. -Meet physical requirements as dictated by the job, standing (8 hours), walking, lifting (40 pounds), stooping, carrying (25 pounds), and wiping.

Job Description Job Description Bilingual Financial Wellbeing Coach – Small Business DEPARTMENT: HOPE Program Operations ACCOUNTABILITY: Reports to Director of Operations JOB SUMMARY About Operation HOPE: Operation HOPE is a non-profit organization committed to fostering economic empowerment and financial inclusion. Through our small business programs, we aim to support entrepreneurs and small business owners in building sustainable enterprises that contribute to the economic growth of their communities. Position Overview: We're seeking a passionate and experienced Small Business Coach to join Operation HOPE, bringing entrepreneurial expertise and a commitment to empowering others. As a coach, they'll guide aspiring and existing small business owners, offering tailored one-on-one support, sharing invaluable knowledge, tools, and resources, and fostering a culture of growth and success. Their entrepreneurial journey will serve as inspiration, fueling their dedication to helping individuals navigate challenges, develop robust business plans, and implement strategies for sustainable growth. The ideal candidate will be fluent in both English and Spanish, with the ability to effectively communicate to engage diverse audiences. Key Responsibilities • Individual Coaching:, • Build and maintain client bases, keeping current client plans up-to-date and recruiting new clients on an ongoing basis., • Analyze financial information obtained from clients to determine strategies for meeting client’s financial objectives., • Provide guidance on business plan creation, business operations, marketing strategies, and growth opportunities., • Training and Workshops:, • Facilitate small business workshops and training sessions covering credit and money management and various aspects of entrepreneurship., • Answer client’s questions about the purpose and details of financial plans and strategies., • Deliver engaging content on topics such as business planning, financial management and marketing., • Ability to deliver 8-Week Business Development Programs as assigned throughout the year., • Resource Connection:, • Connect clients with relevant resources, networks, and support services., • Stay informed about government programs, grants, and other opportunities available to clients., • Collaborate with community partners to enhance the support system for entrepreneurs., • Monitoring and Evaluations:, • Track the progress of small businesses through coaching sessions and regular assessments., • Evaluate the impacts and outcomes of clients during the coaching program. How many graduated from the program, how many small businesses were created, and other data as requested., • Provide feedback to clients and adjust coaching plans as needed., • Networking and Community Engagement:, • Build and maintain relationships with local businesses, chambers of commerce, and community organizations., • Represent Operation HOPE at networking events and engage with stakeholders to enhance program visibility., • Service Spanish Speaking Clients, • Fluency in English and Spanish, with the ability to effectively communicate to engage with the Hispanic and Latino community., • Excellent written and verbal communication skills both and English and Spanish., • Networking skills, demonstrating accuracy, clarity, and cultural sensitivity to ensure consistent messaging and accessibility for Spanish-speaking stakeholders. Qualifications: • Bachelor’s degree is preferred, however, will consider comparable 2+ years of work experience in the financial industry., • Flexibility to deliver evening workshops to meet clients needs as determined., • Comfortable with meeting monthly and annual production goals., • Ability to meet tight deadlines and maintain effective time management., • Proven experience in small business coaching, consulting, or entrepreneurship., • Strong knowledge of business planning, financial management and marketing strategies., • Ability to empathize with and understand the unique challenges faced by small business owners., • Strong Presentation Skills, both in-person and virtually: The ability to facilitate group workshops, maintain engagement, and navigate participant inquiries, • Possess cultural competency and the ability to support diverse backgrounds., • Multitask oriented – the right candidate must have the ability to begin, manage and complete several projects and program relationships simultaneously., • Excellent communication and interpersonal skills., • Proficiency in MS Word, Excel, and PowerPoint will be required in this position., • Access to personal transportation that will allow them to travel within the designated market. EEO STATEMENT Operation HOPE is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information or any other characteristic protected by law.

Job Description Chief Nursing Officer USMD Hospital at Arlington Job Summary Develop goals, objectives, standards of performance, policies and procedures in order to provide specified nursing services in accordance with administrative guidelines. To organize the nursing department to meet legal, organizational and medical staff guidelines in order that optimum health care delivery may be implemented. To organize, direct, plan, assess, implement and lead the nursing, pharmacy and respiratory services of the USMD Hospital at Arlington. Key Responsibilities • Plans, develops, implements and manages the annual budget for Nursing, Pharmacy and Respiratory Services. Reviews financial reports monthly., • Participates in planning, decision making and policy formulation and Strategic Planning as a member of the administrative team., • Keeps the administrative team informed of Nursing Service activities., • Collaborates with the medical Staff regarding clinical aspects of patient care. Represents Nursing Service on various Medical Staff committees., • Managers and supports nursing leadership for all nursing departments., • Provides guidance and counsel to supervisory staff as well as to other nursing staff. Provides adequate communication mechanisms within the service and conducts regular conferences with supervisors and nursing personnel., • Assures that the continuous Quality Improvement process is accomplished on an ongoing basis., • Is knowledgeable regarding JC, TDH, State and Federal regulations and develops policies, procedures and protocols accordingly. Coordinates information for regulatory agency reviews and participates in all facility surveys including plans of correction., • Develops short and long term goals and objectives in consultation with administration and consistent with the facilities philosophy. Participates in facility projects and public relations programs., • Investigates irregularities and policy violations and takes corrective action as needed. Is knowledgeable regarding the disciplinary action process and follows the facility policy and procedure. Documents all actions taken and reports to administration as needed., • Reviews and monitors work schedules, work hours, and duty assignments of Nursing, Pharmacy and Respiratory Service personnel and effects change as needed. Analyzes and evaluates nursing and related services to assure quality patient care and appropriate levels of productivity. Keeps informed regarding patient census and acuity. Makes nursing service rounds on a regular basis., • Reviews Risk Event Reports and Concerns/Complaints. Directs appropriate action as needed. Reports pertinent information to administration., • Consults with pharmacy and medical staff concerning control and administration of medications. Ensures that Nursing Service personnel are knowledgeable on drug details., • Professional behavior is demonstrated always, both when on duty and as a representative of the hospital outside of normal work hours., • A positive working relationship with patients, visitors, and facility staff. Respectful to managers and supervisors., • Organizational ability and time management is demonstrated., • Defines the overall philosophy and objectives of Nursing, Pharmacy and Respiratory Services in accordance with those of USMD Hospital at Arlington and interprets same to staff., • Plans, organizes, directs and leads the Nursing Service. Service include: Acute Care Nursing, Surgery, Emergency Services, Infection Control, Quality and Staff Development., • Assess the quality of care rendered by the Nursing Service and defines and maintains the quality standards of practice within the facility., • Initiates the development and implementation of policies and procedures that govern the Nursing Service in collaboration with appropriate services. Assures that all Nursing, Pharmacy and Respiratory Service manuals are reviewed, revised and updated on a regular basis., • Establishes and maintains an organizational plan consistent with the overall hospital organization., • Develops and maintains clinical and administrative records. Reports as required. Maintains confidentiality., • Establishes staffing requirements and policies for recruitment, selection and placement of qualified personnel. Ensures competencies and maintains a system which indicates qualifications, experience and accomplishments of each member of the department., • Establishes and maintains job specifications and descriptions for Nursing, Pharmacy and Respiratory Service personnel. Establishes standards for the evaluation of personnel performance. Assures that performance evaluations are done objectively, accurately and in a timely manner., • Promotes and maintains harmonious and effective relationships and communications within the Nursing Service and with the facility., • Oversees a staff education program for orientation, continuing education and skill training programs for nursing, pharmacy and respiratory personnel., • Demonstrated success in senior operational leadership roles within healthcare, preferably in ENT or specialty care., • High ethical standards, integrity, and sound judgment., • Experience leading multi-site, for-profit healthcare services organizations., • Proven ability to scale operations and drive efficiency, optimization, and EBITDA growth., • Strong data-driven leadership skills, including the use of performance metrics and dashboards., • Expertise in strategic planning, operational execution, and business development., • Exceptional leadership, organizational, and decision-making capabilities., • Excellent interpersonal and relationship-building skills, with the ability to influence and collaborate at all levels., • Experience managing board-level relationships and working with private equity sponsors is a plus., • Cultural awareness and adaptability, with the ability to lead diverse teams., • Working knowledge of IT and business infrastructure, including enterprise systems and Microsoft Office applications., • Education & Qualifications: Master’s degree required. Advance degree in Health, Hospital or Business Administration or Nursing preferred., • Required Licenses/Certifications: Current and unencumbered RN license. BLS required or must be obtain within 6 months of hire. Membership and participation in professional organizations preferred., • Physical Demands & Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to lift up to 50 pounds and push or pull heavy objects using up to 50 pounds of force. The employee is frequently required to sit for extended periods of time. Ability to stand and/or walk for extended periods of time. Ability to use fine motor skills to operate office equipment and/or machinery. Ability to utilize full range of body motion in occasionally handling and lifting patients. Ability to properly drive and operate a vehicle between multiple clinic locations. Ability to receive and comprehend instructions verbally and/or in writing. Ability to use logical reasoning for simple and complex problem solving. Requires Normal visual acuity and hearing. Potential for exposure to bodily fluids. USSM and USMD Hospital at Arlington are committed to workforce diversity and are proud to be Equal Opportunity Employers. All qualified applicants will receive consideration without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender identity or expression, sexual orientation, or any other basis protected by law.

Job Description Reports To: Firm President and Executive Committee Supervises: Finance, Human Resources, Information Technology, Marketing & Business Development, Facilities & Operations FLSA Status: Exempt Location: The Firm is headquartered in Waco, Texas, which is its financial and accounting hub, however the Firm is willing to make reasonable accommodations for the right candidate who wishes to work out of any of the Firm’s five offices (Austin, Fort Worth, Houston, San Antonio or Waco) Job Type: Full-Time ABOUT THE FIRM Founded in 1917, Naman Howell Smith & Lee, PLLC is one of Texas’s most established full-service law firms. With more than 100 attorneys across five offices, including Austin, Fort Worth, Houston, San Antonio, and Waco, the Firm provides comprehensive legal services to clients throughout the state and beyond. For over a century, Naman Howell has built its reputation on deep client relationships, practical legal counsel, and an unwavering commitment to the communities it serves. POSITION SUMMARY The Chief Operating Officer serves as the senior administrative leader of the Firm, responsible for directing and coordinating all non-legal operations to ensure the Firm’s business objectives are achieved efficiently and strategically either directly or through the Firm’s management team. Working in close partnership with the President and Executive Committee, the COO provides leadership across finance, human resources, information technology, marketing, facilities, and operations. This is a hands-on, enterprise-wide leadership role designed for a strategic operator who can translate the Firm’s vision into disciplined execution. The COO will build and maintain the operational infrastructure necessary to support a growing, multi-office organization by enhancing profitability, strengthening internal culture, and ensuring the Firm’s administrative platform enables attorneys to focus on serving clients at the highest level. All non-attorney administrative departments and personnel ultimately report to the Chief Operating Officer. KEY RESPONSIBILITIES Strategic Leadership & Firm Administration • Serve as a trusted partner to the President and Executive Committee in shaping firm strategy, growth priorities, and organizational direction., • Translate strategic goals into actionable operational plans with clear metrics, accountability, and reporting rhythms across all departments., • Lead and support firm governance initiatives, partnership communications, and leadership alignment., • Champion change management and internal communications, introducing structure and systems upgrades while respecting the Firm’s culture and history., • Represent operations in partner meetings and firm-wide forums; serve as a bridge between administrative functions and the partnership., • Cultivate a culture of transparency, accountability, collaboration, and professional excellence across all offices., • Operate as an integrator across leadership, driving execution through trust, influence, and sound judgment rather than formal authority alone. Financial Management & Performance Optimization • Direct all financial operations, including budgeting, forecasting, cash flow management, billing, collections, and financial reporting., • Develop and monitor key performance indicators for profitability, utilization, realization, and overhead efficiency., • Utilize financial dashboards and KPI reporting to give leadership visibility into firm performance and support data-driven decision-making., • Collaborate with firm leadership on pricing strategies, client profitability analysis, and resource allocation., • Support partner compensation modeling, distributions, and capital planning., • Ensure compliance with applicable tax, audit, and regulatory requirements. Human Resources, Talent & Culture • Manage the Firm’s in-house HR team and oversee firm-wide HR strategy, including recruitment, retention, career pathways, performance management, total rewards, and professional development for all non-attorney personnel., • Assist the Executive Committee in associate attorney compensation, bonus evaluation, and professional development initiatives., • Work with HR to help design and maintain scalable HR policies, employee handbooks, and compliance frameworks., • Provide direction on employee engagement, retention, and wellness programs that reinforce the Firm’s values and support a high-performance culture., • Work in tandem with HR to help manage compensation benchmarking, benefits strategy, and total rewards programs., • Serve as a cultural steward and a trusted resource for conflict resolution and employee counseling when needed. Technology & Innovation • Manage the Firm’s in-house IT team and outsourced IT vendor to oversee the Firm’s information technology function, including infrastructure, cybersecurity, practice management systems, and help desk operations., • Ensure secure, modern, and scalable technology that supports attorney productivity and cross-office collaboration., • Evaluate and implement legal technology platforms and tools, including document management, time and billing, AI-assisted solutions, and workflow automation that are aligned with the Firm’s strategic goals., • Lead disaster recovery planning, business continuity protocols, and data governance., • Manage technology vendor relationships, maintenance contracts, and system performance., • Monitor emerging technologies and recommend cost-effective adoption strategies that enhance client service and operational efficiency. Marketing, Business Development & Client Experience • Manage the Firm’s in-house marketing team and oversee administrative support for marketing and business development activities, including the Firm’s website, digital presence, branding, and thought leadership., • Coordinate with attorneys on client development initiatives, event sponsorships, and pitch materials., • Support external communications, client feedback programs, and cross-selling opportunities., • Ensure consistent brand messaging and quality across all offices and platforms., • Align marketing efforts with practice group growth goals and geographic priorities., • Foster attorney engagement in marketing, networking, and community involvement activities. Facilities, Operations & Risk Management • Oversee real estate, facilities, and office services across all five locations, ensuring high service levels and cost-effective management., • Lead office space planning, lease administration, and renovation or expansion projects as needed., • Manage vendor relationships, purchasing, and office services including equipment, supplies, and mail operations., • Drive process improvement initiatives across administrative workflows, records management, and matter intake., • Manage the Firm’s insurance programs, including professional liability, business interruption, and cyber liability coverage., • Ensure operational compliance with professional, regulatory, and cybersecurity requirements., • Maintain and update internal policies, procedures, and business continuity plans. QUALIFICATIONS & EXPERIENCE Required • Significant senior operational leadership experience in a law firm or professional services environment, with direct oversight of multiple administrative functions., • Demonstrated expertise in financial management, HR strategy, technology operations, and organizational development., • Proven track record of building infrastructure, policies, and scalable processes in a growing organization with quantifiable impact., • Bachelor’s degree in business administration, management, finance, or a related field; or equivalent professional experience., • Exceptional written and verbal communication skills. Preferred • Experience in a multi-office law firm environment with 75 or more attorneys., • Familiarity with law firm economics, including partner compensation structures, realization metrics, and practice group management., • MBA, JD, CPA, CLM (Certified Legal Manager), or other relevant professional certification., • Experience with legal technology platforms such as document management systems, time and billing software, and AI-assisted tools., • Prior role as COO, Executive Director, Firm Administrator, or equivalent in a legal or professional services partnership. LEADERSHIP TRAITS & CULTURAL FIT The ideal candidate is a grounded, credible leader who operates with humility, high emotional intelligence, and a service-oriented mindset. The Firm values the following attributes: • Hands-On & Strategic — Willing to roll up sleeves and build systems from the ground up while keeping the big picture in focus., • Collaborative & Trustworthy — Builds genuine trust with attorneys, staff, and leadership across all offices., • Action-Oriented — Not just a strategist; a doer who drives initiatives across the finish line with a sense of urgency., • Emotionally Intelligent — Adept at navigating partnership dynamics, sensitive to how people prefer to receive information, and skilled at bringing diverse stakeholders into alignment., • Data-Driven — Uses metrics and insights to inform decisions, drive accountability, and demonstrate results., • Resilient & Adaptable — Thrives in ambiguity and can pivot quickly as circumstances and priorities evolve., • Responsive & Communicative — Acknowledges inquiries promptly, keeps stakeholders informed, and maintains a cadence of proactive communication., • Committed to Excellence — Delivers high-quality, accurate work product ahead of deadlines and sets the standard for the administrative team. COMPENSATION & BENEFITS Naman Howell offers a competitive compensation package, including base salary, annual bonus, and comprehensive benefits. The Firm compensates its leadership at a professional level commensurate with experience and market standards, and provides benefits including health insurance, retirement plan, membership in professional organizations, and continuing education opportunities. EQUAL OPPORTUNITY EMPLOYER Naman Howell Smith & Lee, PLLC is an equal opportunity employer. The Firm is committed to fostering a diverse and inclusive workplace and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of an NHSL employee. Other responsibilities may change or be assigned at any time with or without notice.

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