Customer manager jobs in Albany, New York - Page 2Create job alerts

THE POSITION IN A NUTSHELL Sciens Building Solutions is seeking a Division Manager who is a positive change agent and can drive high customer satisfaction, while leading a Division team, along with a back-office staff to support a Division that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire and life safety industry and is ready to assume ownership of a division management role, while being part of a vibrant national organization. WHAT YOU’LL BE DOING (and doing well!) • Lead and manage the fire and life safety activities in an assigned division., • Develop and implement a strategic growth strategy in line with company objectives., • Responsible for developing annual budgets and achieving revenue and profitability targets., • Manage Profit and Loss statement of the Division., • Support achievement of cash flow and Net Working Capital (NWC) targets., • Manage and achieve operations performance, including achievement of key metrics., • Responsible for building a high-performance culture to include annual engagement reviews and development initiatives., • Responsible for efficient asset management, such as inventory and company service vehicles., • Responsible for manpower planning, staffing, and allocation., • Achieve employee and customer satisfaction targets., • Communicate with customers, employees, vendors, and partners to achieve annual targets., • Responsible to ensure all employees embrace the safety culture and comply with all safety initiatives. WHAT WE LIKE ABOUT YOU • Two to five years of experience in a Division Management role within the fire and life safety industry., • Proven track record of growing a business as a Division Manager., • Ability to effectively communicate to a diverse group of individuals, including company leadership, employees, regional staff, customers, and vendors., • Strong, positive team builder with leadership ability., • Knowledge of current fire and life safety systems., • Proficient in NFPA codes and standards, • Strong understanding of Profit and Loss statements and key financial drivers., • Ability to attract, develop, grow, and retain a team., • Professional business, engineering or equivalent degree., • Excellent organizational, decision-making, and communication skills., • Strong computer skills, proficient at Microsoft Office., • Knowledge of OSHA safety standards., • Valid driver’s license. WHAT WE’RE BRINGING TO THE TABLE • Competitive salary based on qualifications., • Paid time off plan and holidays., • 401(k) matching., • Short term and long-term disability., • Medical, dental, and vision plans with options., • Life insurance., • Professional career development opportunities., • Tuition reimbursement.

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit ___ for more information. The Leukemia & Transplant Oncology Account Manager is responsible for direct promotion of Jazz Pharmaceuticals' products, and the development and management of business relationships with therapeutic specialists within an assigned geographical territory. The Senior Oncology Account Manager (OAM) is an integral part of the commercial team that includes all personnel dedicated to the sales and marketing functions. The Senior Oncology Account Manager will implement Jazz Pharmaceuticals' marketing strategies and marketing tactics to achieve sales goals through short-term and long-term objectives. This position reports directly to the Regional Sales Manager. Key Skills: Strategic Account Management: * Customer Understanding * Possess strong sales analytics capabilities with demonstrated understanding of prescribing and purchasing decision processes and any marked differences from national trends * Demonstrate a thorough understanding of: * Internal customer business models - how profit is generated, business and financial risks, cost impacts of managing patient care * External customers - current reimbursement landscape/ managed care, payer issues and trends, and other factors which inform the development of one's annual territory business plan * Gain understanding of customer needs through thorough research and analysis to understand the specific needs and requirement of each customer/and or account * Identify key stakeholders within the account and understand their roles, priorities, motivations and patient needs * Proven excellence to leverage all available resources - dashboards, alerts, omnichannel reports, speaker programs, conference attendance * Actively gain customer insights and provide timely feedback to cross-functional partners and regional sales manager regarding account business trends, changes in the therapeutic landscape, performance, industry issues and business opportunities and obstacles * Strategic Planning: Keep the needs and expectations of the customer/patients at the forefront of all that we do * Define clear, measurable objectives that align both with the company goals and the goals and needs of the customer * Develop tailored strategies and tactics to address the unique needs and challenges of each customer * Determine the resources required to execute the strategic account plan effectively * Continuously review and adjust the strategic account plan based on activities, feedback, changing market conditions and evolving customer needs * Develop and implement customized account strategic plans with clear next steps, specific strategies and tactics and appropriate utilization of resources while meeting the needs of our customers * Demonstrated collaborative efforts with cross-functional teams including marketing, medical affairs and market access to align and execute on account strategies to achieve common business objectives * Work with customer facing colleagues to facilitate achievement of the respective functional tactical objectives * Recognize changes in the work environment to ensure effective development and implementation of alternate plans to achieve objectives, modify call plan/business plan activities as needed * Strong ability to identify patterns and trends from multi-source data (OmniChannel) for divergent collaborative problem solving Teamwork & Collaboration: * Maintain an enterprise mindset and cross-functional thinking to maximize one Jazz customer engagement * Highly effective at leveraging cross-functional partnerships with marketing, medical affairs and market access with the goal to advance Business Unit and organizational interests * Engage and align with cross-functional partners to mobilize resources and ideas to deliver to successfully meet customer and patient needs * Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to their effectiveness and impact * Work effectively with customer facing colleagues to facilitate achievement of the respective functional teams tactical objectives * Lead where appropriate as the main point of contact for designated accounts and collaborate with cross-functional partners to create a streamlined, organized interface between account stakeholders and all field facing colleagues Selling Effectiveness: * Effective promotion of Jazz Pharmaceuticals Adult Oncology products to physicians and other health care providers within the designated area at both community and Academic centers * Institute a network-selling mindset to customer relationships, seeing them as part of a connected healthcare ecosystem to broaden connections across an account * Stay abreast of industry trends, competitive landscape, and clinical developments in oncology to effectively communicate product differentiation and value proposition * Ability to adapt quickly to new tools and resources for successful customer engagement; leverages analytics to assist with developing insights and next best action plans * Identify, establish and maintain strong relationships with key physicians, health care providers and organizations within assigned territory Product and Scientific Knowledge: * Educate physicians and other health care professionals about Jazz Pharmaceuticals product(s), providing the most current information about the approved indications for the company's products within the current disease areas of focus: pediatric and young adult acute lymphoblastic leukemia (ALL) and bone marrow transplant * Demonstrates a superior level of effectiveness in communicating, educating, and consulting across multiple disease states * Effectively and appropriately responds to the customer's questions about other approved products/therapies, based on the clinical information contained in the package insert and per company compliance guidelines * Demonstrate to customers and internal team members a high level of clinical knowledge of a) the disease state, and b) Jazz product(s), based on the clinical information contained in the package insert * Demonstrates confidence in appropriately challenging prescribers about treatment decisions associated with assigned product Execution: * Participate in organizing and facilitating meetings for the exchange of medical and product information in line with the company's policies, regulatory and legal requirements * Represent company at live and virtual conferences, attend company meetings, educational events, training programs and functions as needed * Utilize CRM tools to effectively manage customer interactions, track sales activities and maintain accurate territory records * Present a positive and professional image of Jazz Pharmaceuticals, and ensure activities are consistent with and enhance the company's ethical pharmaceutical marketing policies and procedures * Special projects as assigned * Comply with all legal/regulatory guidelines of the Food, Drug and Cosmetic Act, the Prescription Drug Marketing Act, the Pharma Code, OIG guidelines, and all other applicable federal and state regulations * Perform all activities within allocated budget Required Experience * Four-year college/university degree * Experience in Oncology * Excellent verbal and written communication skills with an effective presentation style both in face to face and virtual interactions to connect and build credibility with healthcare professionals * Ability to meet territorial travel requirements Preferred Experience * Post-graduate business school study, training * Minimum of 5 years in the oncology market * Strong clinical, technical and scientific knowledge of product(s); applicable disease states desired * Strategic thinker who can drive a strategic account business plan * Strong key account management experience working in complex academic and community accounts, identifying influential stakeholders, and working with them to better serve patients * Demonstrated history of strong business acumen, problem solving, effective prioritization, account management and effective sales data analytics skills * Skillful in fostering teamwork and collaboration in cross-functional account management * Results oriented with a proactive and Self-motivated approach to driving sales growth * Experience with pediatric and young adult ALL and bone marrow transplant highly preferred * Key Account & Market dynamics knowledge Description of Physical Demands * Frequent travel between meeting sites * Frequently operating a computer, printer, telephone and other similar office machinery * Frequent interactions with external contacts in their office environment with little exposure to excessive noise, dust, fumes, vibrations and temperature changes * Frequent computer laptop or tablet use, not usually at a workstation * Responsibilities may require a work schedule that may include working outside of "normal" work hours, in order to meet business demands * Frequent public contact requiring appropriate business apparel #LI-Remote Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $155,200.00 - $232,800.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: ___.

Job DescriptionDescription: You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. The Area Coach (AC) provides overall leadership and direct supervision of approximately 4 - 10 Taco Bell restaurants to ensure that each Restaurant General Manager (RGM) meets or exceeds the Annual Operating Plan established for their individual unit. Benefits • 401(k) with company matching, • Paid time off, • Bonus eligible position, • Dental insurance, • Health insurance, • Vision insurance, • Mileage reimbursement Role: • People Role model the How We Work Together Principles., • Find and hire and develop the best RGMs, Assistant General Managers and Shift Managers., • Coach your RGMs on the “4 Rights” in their restaurants and provide regular feedback during 1:1 sessions., • Take action without being told, go beyond what is simply required and maintain a high activity level., • Understand how customers are viewing your restaurants through scheduled visits and detailed analysis (VOC and CORE)., • Lead product and program rollouts with your RGMs to ensure success., • Resolve Customer complaints quickly while maintaining positive Customer relations., • Demonstrates a positive and enthusiastic attitude with co-workers, employees and customers., • Analyze the financial performance of your area and understand trends. Requirements: The ideal candidate for the Area Coach position will possess: • 5 years of successful, operational multi-unit management experience., • Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees., • Proven ability to achieve a high level of customer satisfaction, financial performance and employee satisfaction, • Good communication skills and strong interpersonal and conflict resolution skills., • Exceptional team building capability., • Basic business math and accounting skills, and strong analytical decision making skills., • Basic personal computer literacy, • Must have reliable transportation and valid driver’s license, • Must be able to travel between designated stores daily, • Background checks are run on all management employees

Job Description Senior General Manager Victra is the largest Verizon Authorized Retailer in the United States. As a Senior General Manager, you shape our guest experience. By coaching your team, you help them give their best to Every Guest, Every Time. Our Senior General Managers exceed sales targets while maintaining operational excellence. With our paid training, we give you the tools to embrace and take ownership of your store. You will develop your Assistant General Manager and help them learn what it means to lead at Victra. Are you a person who thrives in a competitive atmosphere, while having fun with your team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you. We believe in #Performance #Collaboration #Integrity #Innovation #Integrity #Celebration You will have a high level of accountability for all retail store functions and for communicating and implementing the company vision by directing the day-to-day activities of the entire store staff. You will be driving for high-performance results within a fast-paced sales environment, focusing on optimizing customer and employee, and acting as a mentor for your Assistant General Manager. You will also complete training courses and attend weekly sales leadership calls. You will drive our business forward by always motivating your team to do their best in every guest interaction. This is an hourly role. · Support, coach, and mentor sales associates to achieve store goals. • Teach and model the sales process with Every Guest, Every Time., • Assist in attracting and retaining top caliber employees., • Act as a brand advocate for Victra., • Provide ongoing sales training and support to help the team exceed sales, retention, quality, and service objectives., • Engage in sales strategy development to showcase products and services throughout the store., • Ensure employees meet monthly success measurements and complete assigned training on time., • Help implement sales tools and initiatives., • Maintain store performance by supporting inventory compliance., • Create and implement innovative ways to drive traffic to the store and capitalize on the existing customer base., • Take ownership for store and employee success, including work-related needs., • Support proper staffing, scheduling, labor controls, marketing, loss prevention, and other store functions., • Assist with guest escalations and resolve issues in a timely manner., • Communicate company objectives and priorities to team members., • Stay up to date with sales promotions and ensure guests receive complete solutions for their needs., • Participate in special projects and pilots as assigned., • Paid Training, • Premium Health, Dental, and Vision Insurance, • Paid Maternity Leave, • 401K Match, • Tuition Reimbursement, • 50% off Verizon Service, • Referral Bonus, • Frequent Contests, • Career Advancement Opportunities Pay will include a base rate of $$24.00 /hour with uncapped earning potential through commission What We Are Looking For • 1-3 years of experience in a retail sales environment, with some leadership or supervisory experience preferred., • Proven track record of achieving team and individual sales goals., • Ability to balance multiple priorities in a fast-paced environment., • Experience setting goals, evaluating performance, and developing a high-performing team., • Basic interview skills and staffing knowledge., • High school diploma or GED., • One or more years of customer service, preferably in retail or sales., • Willingness to work evenings, weekends, holidays, and during peak periods., • At least 18 years of age., • Ability to lift ten pounds., • Attend and successfully complete required training programs (may include overnight travel at company expense)., • You may be required to take an assessment (about 20 minutes). We're proud to be an equal opportunity employer - and celebrate our qualified candidates’ and employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran or military status, or any other status or characteristic protected by federal, state, or local law. Different makes us better.

Job DescriptionJob Requirements The Business Development Manager Engineered Systems drives new revenue growth by developing and securing business across emerging and adjacent markets for Stark Techs compression and pump skid solutions. This role expands Stark Techs presence by creating new opportunities, engaging early in project lifecycles, influencing equipment specifications, and delivering engineered solutions aligned to customer and project requirements. Work Experience • Five (5) to Eight (8) years of experience in business development, technical sales, or engineered systems sales within industrial, energy, or infrastructure markets, required., • Bachelors degree in Engineering, Business, or related field, preferred., • Proven experience developing new business opportunities and managing long-cycle, project-based sales, required., • Experience working with engineering firms, EPC contractors, or industrial end users, preferred. Advance your career with Stark Tech, a leader in facilities and energy solutions. We specialize in integrating systems, providing energy-efficient equipment and services, and supporting sustainability through innovative technologies like renewable natural gas conversion and energy storage solutions. At Stark Tech, we prioritize employee well-being and offer comprehensive benefits including paid time off, 401(k) with employer match, medical coverage, wellness programs, and career development opportunities. Join our fast-growing, customer-focused organization where your skills and dedication will be valued and rewarded with competitive pay and a positive work environment.

Job Description Are you a hardworking, service minded leader with a real passion for the hospitality industry? Are you looking to take a step towards building your restaurant manager career, instead of just working a job? We need extraordinary leaders like you to apply for this full service restaurant management position in Albany, NY As a Restaurant BOH Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you. You will own the responsibilities for the restaurant staff in daily tasks, train, and develop them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers. Outstanding Benefits * Health Benefits * Industry Standard Work Week (50-55 hour target) * Attainable Bonus Program * $65K - $75K Salary + 5K Signing Bonus * Equal Opportunity Employer Key Responsibilities * Practice safety as priority #1 for your restaurant team and customers * Maintain a high ratio of return customers through great service * Oversee guest services and resolve issues * Coach and develop restaurant employees to build a cohesive team * Promote, demonstrate, and lead a memorable customer restaurant experience You will: * Have a minimum of 2 years in Restaurant Management * Show success in previous positions * Be physically fit and able to regularly walk, climb, crouch and move up to 50 pounds at a time * Be able to thrive in a quick paced environment * Demonstrate outstanding leadership, communication, and training * Have a stable work history Does this sound like you? We'd love to hear from you! Send your resume today!

Job DescriptionDescription: You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Our Restaurant General Manager (RGM) will take hands-on responsibility for the day-to-day operations of your assigned Taco Bell restaurant, working closely with your Assistant Managers and Shift Managers. You will maintain initiatives in the areas of interviewing, hiring and training staff, conducting performance reviews, overseeing and optimizing financials for your restaurant, and ensuring the highest levels of product quality and customer service. Benefits • 401(k) with company matching, • Paid time off, • Bonus eligible position, • Dental insurance, • Health insurance, • Vision insurance Role: • Ensuring all staff members complete all assigned duties and serve safe, quality food in a friendly manner, • Ensuring that the restaurant is a safe place for Team Members to work and customers to visit, • Addressing and resolving customer complaints quickly and professionally, • Following all cash, security, inventory and labor policies and procedures and ensuring that staff members do the same, • Handling difficult HR issues as they arise, including disciplinary write-ups and terminations, • Taking an entrepreneurial “ownership” approach to the management of your restaurant, • Ensuring that payroll is running smoothly and that all hours are correctly recorded and communicating with the payroll department at our home office Requirements: The ideal candidate for Restaurant General Manager position will possess: • Self-motivated, ambitious and outgoing, • Excellent team-based leadership skills, • Excellent customer service, verbal and written communication skills, • Proven track record of P&L accountability, • Ability to lead by example and to convey a sense of urgency to staff members concerning all aspects of the business, • Basic computer proficiency, particularly email and laptop, • Background checks are run on all management employees, • Must have a reliable transportation

Job Description • Are you a hardworking, service-minded leader with a real passion for the hospitality industry?, • Are you looking to take a step towards building your restaurant manager career, instead of just working a job?, • We need extraordinary leaders like you to apply for this full-service restaurant management position in Albany, NY As a Restaurant Senior Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you. • You will own the responsibilities for the restaurant staff in daily tasks, training, and developing them into assets of your team., • Use creativity and communication to build a loyal customer base, and increase sales., • You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers. Outstanding Benefits • Health Benefits, • Industry Standard Work Week (50-55 hour target), • Attainable Bonus Program, • $65K - $75K Salary, • Equal Opportunity Employer Key Responsibilities: • Practice safety as priority #1 for your restaurant team and customers, • Maintain a high ratio of return customers through great service, • Oversee guest services and resolve issues, • Coach and develop restaurant employees to build a cohesive team, • Promote, demonstrate, and lead a memorable customer restaurant experience You will: • Have a minimum of 2 years in Restaurant Management, • Show success in previous positions, • Be physically fit and able to regularly walk, climb, crouch, and move up to 50 pounds at a time, • Be able to thrive in a quick-paced environment, • Demonstrate outstanding leadership, communication, and training, • Have a stable work history Does this sound like you? We'd love to hear from you! Apply today!

Job Description Applebee's started with the same philosophy we follow today - focused on serving good food to good people! T.L. Cannon is the owner / operator of 52 Applebee’s Neighborhood Grill & Bar restaurants. The foundation of success is our Team Members, who bring remarkable industry experience to the table. As a team, we have an unparalleled commitment to exceed our guest’s expectations and maintain the highest standards of service, quality, and value for our neighbors. What’s in it for you? We can offer you: • Competitive wages, • Fantastic Bonus Potential, • Health/dental/vision coverage (contributory), • Paid vacation time, • Life Insurance, • 401(k) We offer a fun environment where real connections and friends are made! OUR PRINCIPLES: • Respect your team; treat them as you would like to be treated., • Integrity is everything, act as an owner. In this RM role, you will manage restaurant front of house / service teams along with department manager roles and duties working as a member of the restaurant management team. We are a Franchisee of Applebee's and an Equal Opportunity / E-Verify Employer. We use eVerify to confirm U.S. Employment eligibility.

Job Description Are you a hardworking, service minded leader with a real passion for the hospitality industry? Are you looking to take a step towards building your restaurant manager career, instead of just working a job? We need extraordinary leaders like you to apply for this full service restaurant management position in Colonie, NY As a Senior Kitchen Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you. You will own the responsibilities for the restaurant staff in daily tasks, train, and develop them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers. Outstanding Benefits • Health Benefits, • Industry Standard Work Week (50-55 hour target), • Attainable Bonus Program, • $70K - $80K Salary, • Equal Opportunity Employer Key Responsibilities • Practice safety as priority #1 for your restaurant team and customers, • Maintain a high ratio of return customers through great service, • Oversee guest services and resolve issues, • Coach and develop restaurant employees to build a cohesive team, • Promote, demonstrate, and lead a memorable customer restaurant experience You will: • Have a minimum of 2 years in Restaurant Management, • Show success in previous positions, • Be physically fit and able to regularly walk, climb, crouch and move up to 50 pounds at a time, • Be able to thrive in a quick paced environment, • Demonstrate outstanding leadership, communication, and training, • Have a stable work history Does this sound like you? We'd love to hear from you! Send your resume today!

Job DescriptionDescription: Job Description – Service/General Manager Job Summary Well established Mechanical Contracting firm specializing in Heating, Boilers, Burners, Air Handlers and Combustion equipment of all types is seeking a dynamic, organized seasoned Service/General Manager. Be a part of this grounded, growing team of professionals that you will coordinate and manage activities with contributing to increased sales and profitability. Responsibilities and Duties Rapidly growing commercial HVAC Mechanical Contracting company has a rare opening for a dynamic, skilled and experienced individual. Top pay for the right individual, paid holidays, vacation, company contributing 401K and life insurance are all perks when you join us! You must be an outgoing, personable and super reliable, honest person who is 100% customer focused. Join a team of forward-thinking professionals who want us all to succeed!! Be a part of a dynamic, young team that has personal and professional growth spirit! · Must have commercial / industrial experience with building mechanical equipment including but not limited to boilers, burners, controls, chillers, air handlers and piping systems. Fast paced environment will keep you energized and appreciated!! Qualifications and Skills · Knowledge of Boilers, burners, mechanical room design, purpose and layout. · Minimum of 5 years experience in industrial/commercial service · Ability to interpret and apply a variety of applicable codes and standards. · Engineering background preferred in commercial/industrial boilers and boiler room accessories · Computer literate utilizing Microsoft platform. · Experience with boilers and the ability to identify potential customers to generate targeted proposals and manage estimates: service existing customers and be able to identify and solve customer boiler needs from a technical viewpoint. Detail oriented with excellent technical and communication skills. · Problem Solving, Product Knowledge, Product Development, Presentation Skills, · Technical Understanding, organizational/planning skills, with ability to multi-task and set work priorities. · Demonstrated effective interpersonal skills with customers, co-workers, supervisors, engineering, sales and management personnel. Benefits · Company sponsored contributory 401K plan, Contributory health plan, paid holidays and vacation, life insurance · Salary Range $115K-$135K · Job Type: Full-time in office Requirements:

Job Description Restaurant Manager - Dinosaur Bar-B-Que, Syracuse and Troy, NY Join a Legendary BBQ Destination! Dinosaur Bar-B-Que is seeking an experienced and passionate Restaurant Manager. If you live and breathe authentic BBQ and want to be part of an iconic restaurant known for scratch-made Southern cuisine, this is your opportunity! About Dinosaur Bar-B-Que We're not just another restaurant - we're a destination. Dinosaur Bar-B-Que has built a legendary reputation for authentic, award-winning BBQ and scratch cooking. We pride ourselves on being a 100% Scratch Kitchen, using only the finest cuts of meat and freshest ingredients. Our menus are rooted in the traditions of Southern barbecue with flavors that give our dishes their own distinctive character. The Opportunity As Restaurant Manager, you'll be a key leader in our overall operations, ensuring every guest experience reflects our high standards of quality, authenticity, and legendary service. You'll oversee both front and back-of-house operations in a fast-paced, high-energy environment where BBQ excellence and hospitality are the standard. What You'll Do • Oversee daily restaurant operations ensuring smooth service execution across all areas, • Manage and mentor both front and back-of-house staff, fostering a positive and productive team culture, • Maintain our commitment to scratch cooking, BBQ traditions, and exceptional guest service, • Ensure food quality, consistency, presentation, and service standards meet Dinosaur Bar-B-Que expectations, • Manage inventory, ordering, labor costs, and operational cost controls, • Oversee guest experience from arrival to departure, handling concerns and ensuring satisfaction, • Collaborate with leadership on menu execution, special events, and promotional activities, • Train and develop team members on proper techniques, recipes, and service standards, • Monitor operational efficiency and implement cost-saving and revenue-driving measures, • Handle high-volume service periods with efficiency and composure across all departments, • Experience: 3+ years in restaurant management or similar leadership role in high-volume restaurants, • BBQ Passion: Knowledge of and appreciation for authentic BBQ and Southern cuisine, • Full Restaurant Operations: Experience managing both front and back-of-house operations, • Leadership: Proven ability to lead, train, and inspire diverse restaurant teams, • Guest-Focused: Commitment to delivering exceptional customer experiences, • Standards-Driven: Dedication to maintaining high food quality, service, and safety standards, • High-Volume Expertise: Ability to thrive in a busy, fast-paced restaurant environment, • Flexibility: Available to work nights, weekends, and holidays as needed, • Competitive salary based on experience, • Opportunity to work with an iconic, award-winning BBQ brand, • Work in a 100% scratch kitchen environment with legendary hospitality, • Growth and advancement opportunities, • Be part of a passionate culinary and service team, • Employee dining benefits

Job Description Our restaurant in Albany is seeking a dynamic and experienced Restaurant Manager to lead our passionate FOH team in delivering exceptional dining experiences. As the heart of our customer's experience, the restaurant manager will ensure top-notch customer service and oversee all FOH . We are looking for a natural leader with a proven track record in the restaurant industry, a passion for great food, and a dedication to fostering a positive work environment. Join us in our mission to serve delicious BBQ with a side of patriotism! We value a positive work environment and believe that happy employees lead to happy customers. As such, we are looking for a candidate who can also serve as a leader and mentor to our team members, fostering a collaborative and supportive culture within the restaurant. If this role sounds like a good fit for what you're looking for, then we want to hear from you today to be immediately considered for our Manager roles in Albany, NY. Responsibilities: • Oversee daily operations of the restaurant, including staff management, customer service, and financial performance., • Develop and implement strategies to drive sales and increase profitability., • Ensure compliance with health and safety regulations and company standards., • Recruit, train, and supervise staff members, providing coaching and mentoring as needed., • Manage inventory, ordering, and vendor relationships to maintain optimal stock levels., • Collaborate with the leadership team to set and achieve business goals. Qualifications: • Proven experience as a Manager in a high volume restaurant setting (Fast Casual experience preferred, as well as open to Full Service background), • Strong leadership skills with the ability to motivate and inspire a team., • Excellent communication and interpersonal abilities., • Solid understanding of financial management and budgeting., • Knowledge of food safety regulations and best practices. Benefits: • Competitive salary and performance-based bonuses., • Comprehensive health insurance options., • Paid time off and closed for 7 major holidays ., • Opportunities for advancement and professional development., • Employee discounts on delicious BBQ meals., • Fun and inclusive work environment that celebrates teamwork and success., • Fulfilling opportunities to give back to the local community. APPLY TODAY WITH YOUR UPDATED RESUME TO BE IMMEDIATELY CONSIDERED FOR ONE OF OUR MANAGEMENT ROLES in ALBANY, NY.

Job Description FRONT OF HOUSE MANAGER | OUTSTANDING TEAM | BBQ ICON | FULL-TIME | $60,000 - $70,000 + bonus | Paid vacation |Comprehensive benefits package Are you a seasoned hospitality professional with a passion for providing top-notch service? Look no further! Our restaurant in Troy, NY is seeking a fresh and dynamic Service Manager to join our team. As the heart and soul of our establishment, you will have the opportunity to showcase your exceptional skills and make an impact on our guests' experience. Located in the vibrant city of Rochester, our restaurant prides itself on serving homemade, high-quality BBQ that keeps our guests coming back for more. And as part of our team, you'll enjoy competitive pay, comprehensive benefits, and a fun and engaging work environment. But most importantly, you'll have the chance to be part of a diverse and inclusive team that values individuality and respect above all else. As our Service Manager in Troy, NY, you will be responsible for ensuring uncompromised excellence at all times. This means making sure every guest receives the highest degree of hospitality and acting as an ambassador for our restaurant. You will also focus on maintaining strong guest relations while overseeing all front-of-house (FOH) and back-of-house (BOH) systems to ensure profitability. Responsibilities: • Ensures the greatest degree of hospitality to the Guests and acts as the ambassador for the restaurant to the Guests., • Focuses on Guest relations at all times., • Ensure consistent execution of all FOH and BOH systems and profitability by providing and ensuring quality training, coaching, and follow-through. Requirements: • 2+ years of management experience required., • 2+ years of Full-Service restaurant management experience required., • 2+ years of FOH management experience required., • 2+ years of working in a restaurant that has a full service bar, • Experience working in a restaurant with a scratch kitchen, • Management of at least 15 staff members required., • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customer., • Excellent computer proficiency (MS Office – Word, Excel and Outlook) Benefits: • Competitive pay with bonus program, • Medical, telemedicine, dental, and vision insurance, • HSA, FSA, and Dependent Care FSA, • Company-paid short-term and long-term disability insurance, • Company-paid life insurance, • Generous PTO and Sick Hours, • 401 K retirement plan, • Employee assistance and training program, • Employee meal program and discounts on Dino merch But that's not all! We also offer a fast-paced work environment, fun and engaging workplace, opportunities for internal growth and promotions, and the chance to be part of a great team! Join our team and take pride in delivering hand-crafted food and friendly service to our guests. Apply now to be our next Service Manager in Troy, NY and be a part of something special! As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, we have your consent to communicate via SMS text message moving forward. Message and data rates may apply, depending on your mobile phone service plan. For more help reply “HELP” to your texts or you can opt-out by replying STOP.

Job Description JOIN OUR AMAZING TEAM in Cohoes!! Assistant Restaurant Manager for our ICONIC QSR and grow your career with the best! Salary: $52,000 - $57,000 + quarterly bonus! Full benefits + 401k! We are seeking an enthusiastic and dedicated Assistant Restaurant Manager to join our dynamic team in Cohoes, NY. The ideal candidate will play a key role in supporting the Restaurant Manager in daily operations, ensuring exceptional customer service, and maintaining high standards of food quality and hygiene. Key Responsibilities: • Operational Support: Assist in managing daily restaurant operations, including staffing, inventory management, and adherence to health and safety regulations., • Team Leadership: Supervise and train staff, fostering a positive work environment and promoting teamwork. Assist in scheduling and performance evaluations., • Customer Service: Ensure outstanding guest experiences by addressing customer inquiries and complaints promptly and professionally., • Sales & Revenue Management: Help implement strategies to boost sales and optimize profitability, including promotions and special events., • Quality Control: Monitor food quality and presentation, ensuring that all dishes meet the restaurant's standards., • Financial Oversight: Assist in managing budgets, costs, and financial reporting. Help track inventory and control waste., • Minimum 1 year restaurant management experience required., • Strong leadership and interpersonal skills., • Excellent communication and customer service abilities., • Basic understanding of financial management and budgeting., • Ability to work in a fast-paced environment and handle multiple tasks., • Flexibility to work various shifts, including evenings, weekends, and holidays., • Competitive salary and performance-based incentives., • Opportunities for professional development and career advancement., • Employee discounts and perks. As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, we have your consent to communicate via SMS text message moving forward. Message and data rates may apply, depending on your mobile phone service plan. For more help reply “HELP” to your texts or you can opt-out by replying STOP.

Job DescriptionWith over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food. The Seasonal Kitchen Assistant contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. The Seasonal Kitchen Assistant blends a passion for cooking and entertaining to support the Resident Chef in driving business results. The Seasonal Kitchen Assistant reports to the Resident Chef.Job Duties and Responsibilities • Provides an exceptional customer experience according to customer service standards. Proactively seeks out and greets customers., • Supports an exceptional cooking class experience at every class by acting as an extension of the instructor. Reinforces and supports the techniques being presented in class., • Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary., • Works as a part of a high-performing team to achieve store’s sales plan. Strives to achieve individual and/or class sales goals., • Consistently follows all Sur La Table policies and standard operating procedures (SOPs)., • Shares product assortment and services such as, gift registry and cooking classes with customers. Demonstrates products upon request of a customer or as directed by a manager., • Assists with shopping for ingredients, class preparation or additional support as needed or directed by instructor., • Washes dishes, cleans kitchen and preps kitchen for classes. Accurately records time worked according to SLT policy., • Demonstrates exceptional verbal and written communication skills with employees, customers, field management and corporate office., • May handle, serve, and pour liquor, wine and beer and/or mix ingredients, such as liquor, soda, water and etc. in order to prepare cocktails and other drinks., • Additional responsibilities as assigned by Resident ChefEssential Functions, • Ability to communicate verbally and work cooperatively with employees and customers., • Ability to remain in a stationary position for up to 3 hours at a time., • Ability to move about the work place coaching and directing class participants or while selling to customers., • Ability to distinguish, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose., • Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in order to demonstrate, retrieve and/or replenish merchandise and/or cooking equipment., • Ability to use hands to seize, hold, grasp, turn, or otherwise in order to chop, whisk, slice, stir, juice and/or demonstrate other techniques., • Ability to work a varied schedule including nights and weekends as business dictates., • Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse in order to accomplish work., • Regular and predictable attendance., • Ability to ascend/descend ladders in order to retrieve and/or move merchandise., • Ability to lift and/or move merchandise and/or kitchen equipment weighing up to 35 lbs., • Environmental conditions: working with an open flame and/or other heating units, and exposure to variation in kitchen temperature. Experience and Required Qualifications, • 1 year retail sales experience (preferred)., • 1 year food prep and/or kitchen operations experience (preferred)., • Valid Food Handlers and/or Food Managers Certification., • Must be at least 21 years old., • Familiarity with MS Office Suite (Word, Excel, Outlook).Sur La Table Core Competencies for Everyone, • Focus on the Customer: You inspire and delight your customers., • Be Genuine: Your communication style is respectful, effective and sincere., • Make the Right Call: You effectively blend knowledge, experience, wisdom & decisive action., • Take Ownership: You are committed, responsible and provide solutions., • Achieve Results: You meet and exceed goals and expectations. Pay Range

Job DescriptionDescription: The Sushi Chef II position is a highly trained and experienced role in our organization. Identified as an expert in the art of sushi, you will be a master of knife skills, fundamentals of rolling sushi and food safety. The Sushi Chef II’s responsibilities include preparing traditional Japanese sushi rice, chopping, slicing and filleting various kinds of fish and maintaining a clean and safe work environment. To be successful as a Sushi Chef II, you should ensure that all ingredients used in dishes are of the highest quality. You will minimize waste and costs through proper utilization of resources and handling of food and equipment. Ultimately, an exceptional sushi chef should work well under pressure and maintain restaurant quality standards during assigned work hours. You will lead by example at the sushi bar ensuring necessary preparation, smooth operations and excellent customer service, engaging the customer. Key Competencies: People Skills, Expert Culinary Skills, Product Knowledge, Quality and Food Safety, Profit Knowledge and Waste Control Duties and Responsibilities: • Expert in cutting, slicing and filleting different types of fish and vegetables, • Adhering to training guide/manual specs, creating rolls based upon guidelines provided to each kiosk, • Inspecting the quality of fruits, vegetables, and fish used to prepare sushi dishes and informing the STL when quality is sub-standard, • Preparing various types of sushi dishes according to established company guidelines on quality, portion size, presentation and food safety, • Expert understanding of food waste and costs and how it impacts the goals of the kiosk, • Creating an expectation for a clean work environment in order to prevent food contamination, • Reporting any problems with kitchen equipment to the manager on duty, • Sterilizing all utensils, instruments, and equipment used in sushi preparation before every use, • Minimum of two years in the food service industry; sushi rolling experience required, • Excellent knife skills - experienced in cutting large fish for sashimi & nigiri and prepping vegetables for common sushi rolls & garnish, • Ability to read, write and communicate in English, • Demonstrated professionalism in front of the customers and respect for co-workers and workplace at all times, • Valid food handler’s license, with expert knowledge of food safety regulations, • The ability to stand for long periods of time, • The ability to work under pressure with sound judgement

Company Description Ray Murray, Inc. (RMI), established in 1973, has grown to become a leading distributor of Propane & Compressed Gas Equipment, Hearth & Heating and Outdoor Living products. Role Description This is a full-time remote position for a Regional Sales Manager for RMI's Propane & Compressed Gas, Hearth & Outdoor Living channel in NY. The role involves managing and expanding sales in an assigned region, building and maintaining customer relationships, identifying growth opportunities, and meeting sales targets. Additional responsibilities include developing and implementing sales strategies, providing excellent customer service, and collaborating with other departments to ensure customer satisfaction and company goals are achieved. Regular overnight travel within the designated territory is required. Qualifications • Proven experience in sales management, customer relationship management, and territory development., • Strong communication, negotiation, and interpersonal skills for building and maintaining client relationships., • Demonstrated ability in strategic planning, market analysis, and developing successful sales strategies., • Positive attitude and strong team collaboration skills., • Ability to work independently in a remote capacity and effective time management skills., • Experience working in the propane, hearth, HVAC, or related industries is a plus.

Job DescriptionJob Description CUSTOMER SERVICE REPRESENTATIVE We are very actively recruiting individuals seeking jobs during this time! We are seeing an increase in business and the need for more individuals to be a part of our team. Come join our team and be a beacon of comfort for your community!! DOMINO'S PIZZA - ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Did you know that 90% of all Domino's Pizza franchisees started working in a store? We are committed to promoting from within. Many of our team members began their careers as Customer Service Reps and today are successful business owners. From CSR to Management, General Manager to Supervisor, Supervisor to Director of Operations or Franchise Owners, our stores offer a world of opportunity! DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS AND DUTIES · Operate All Equipment · Prepare Product to Standard Specifications · Clean Equipment and Facility Daily · Work to a Schedule · Perfect Image and adherence to standards · Great Customer Service · Attendance & punctuality, Transportation to/from work · Store cleanliness · Ability to comprehend and give correct written instructions · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) · Ability to enter information into digital systems using a computer keyboard or touch screen BENEFITS · Systematic Training and Potential Management Development · Flexible Schedule · Meal Discounts · Group Health Insurance (eligibility requirements) WORK CONDITIONS Exposure to · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas · Sudden changes in temperature in work area and while outside · Fumes from food odors · Exposure to cornmeal dust · Cramped quarters including walk-in cooler · Hot surfaces/tools from oven up to 500 degrees or higher · Sharp edges and moving mechanical parts TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. PHYSICAL REQUIREMENTS including, but not limited to the following: · Talking and hearing on telephone · Near and mid-range vision for most in-store tasks · Depth perception · Ability to differentiate between hot and cold surfaces · Standing: Most tasks are performed from a standing position · Walking short distances for short durations · Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team members Deliveries may include cases of ingredients and supplies weighing up to 50 pounds. Cases are usually lifted from floor and stacked onto shelves up to 72" high Qualifications Must be older than 18. Must be available to work between 3-11. Must be available to work Saturday/Sunday OR every other weekend. Additional Information All your information will be kept confidential according to EEO guidelines.

Health and Nutrition, Bodybuilding, and Growing company This Jobot Job is hosted by: Dylan Currier Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $150,000 - $180,000 per year A bit about us: We’re a powerhouse in the bodybuilding and fitness space, known for delivering premium-quality supplements trusted by athletes and fitness enthusiasts worldwide. From amino acids and creatine to protein powders and pre-workouts, our products fuel peak performance. As a well-established brand with a loyal community, we’re ready to take our marketing to the next level—and that’s where you come in. Why join us? Competitive salary + performance bonuses Health, dental, and vision benefits Product discounts and fitness perks A passionate, high-energy team that loves what they do Opportunity to shape the future of a leading fitness brand Job Details We’re seeking a bold, creative, and performance-driven Director of Marketing to lead our brand strategy and execution. In this role, you’ll be responsible for developing and driving our marketing vision across content creation, social media, digital campaigns, and design. You’ll manage budgets, lead creative initiatives, and build strong brand awareness across all channels. This role requires someone who knows the fitness world, understands the mindset of bodybuilders, and can turn engagement into action. Key Responsibilities: Lead Marketing Strategy: Develop and execute a comprehensive marketing plan to drive brand awareness, customer acquisition, and sales growth. Content Creation: Oversee and contribute to the production of high-quality content including blog posts, emails, videos, landing pages, and more that reflect the brand’s voice and resonate with the bodybuilding community. Social Media Management: Own the strategy and day-to-day execution of all social platforms (Instagram, TikTok, YouTube, etc.), working with influencers, athletes, and internal teams to create engaging, trend-forward content. Design Oversight: Collaborate with designers and creative teams to ensure brand consistency across packaging, ads, digital assets, and in-store materials. Campaign Execution: Plan and execute product launches, promotions, and seasonal campaigns with measurable results. Analytics & Reporting: Track KPIs, analyze campaign performance, and pivot strategies to optimize ROI and customer engagement. Budget Management: Develop and manage the marketing budget, ensuring efficient spend across all channels. Team Leadership: Lead and mentor a growing marketing team, setting clear goals and encouraging innovation and collaboration. Qualifications: 6+ years of experience in marketing, preferably in supplements, fitness, or CPG (consumer packaged goods). Deep understanding of bodybuilding culture, trends, and the fitness consumer mindset. Proven track record of developing and executing successful multi-channel marketing campaigns. Experience managing and creating content for high-growth social media accounts. Strong eye for design, with experience guiding creative projects and brand aesthetics. Proficient in digital marketing tools and platforms (Google Analytics, Meta Ads Manager, Klaviyo, Canva, etc.). Strong leadership, communication, and project management skills. Bonus Points For: Prior experience in the supplements or performance nutrition space. Network of fitness influencers or creators. Adobe Creative Suite experience or ability to jump into light design work. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Company Description Founded in 2010 in Brooklyn, NY, +MEDRITE Urgent Care is a rapidly growing healthcare organization committed to delivering high-quality healthcare services to communities across the country. As a trusted alternative to emergency rooms and primary care appointments, +MEDRITE provides convenient, patient-centered care for people of all ages. Services include testing, vaccinations, injury care, illness treatment, pediatrics, orthopedics, and more, all delivered by board-certified physicians without the need for referrals or appointments. With a focus on personalized care and first-class service, +MEDRITE is dedicated to ensuring patients feel better quickly and efficiently. Role Description +MEDRITE is seeking a full-time Remote Patient Monitoring (RPM) Program Manager to oversee and optimize the Remote Patient Monitoring program from our New York, NY location. This is an on-site role that involves managing day-to-day program operations, monitoring patient systems, coordinating with healthcare providers, analyzing program data, and ensuring compliance with healthcare standards. The RPM Program Manager will also enhance patient experiences by addressing inquiries and aligning the program with patient needs while collaborating with cross-functional teams to improve overall outcomes. Qualifications • Proficiency in System Monitoring and ability to oversee remote patient monitoring tools to ensure seamless operations., • Strong Analytical Skills and expertise in evaluating program performance, generating actionable insights, and ensuring continuous improvement., • Excellent Communication Skills to liaise effectively with healthcare providers, patients, and cross-functional teams., • Outstanding Customer Service abilities to deliver patient-focused care and respond promptly to inquiries or needs., • Experience in conducting Research to identify trends and opportunities to optimize RPM practices and services., • Strong organizational skills and the ability to manage multiple priorities effectively., • Knowledge of healthcare compliance and data privacy regulations., • Bachelor's degree in healthcare administration, public health, or related field; a master’s degree is a plus., • Previous experience managing remote patient monitoring programs or related healthcare operations is preferred.

Job Overview As an Outside Sales Specialist located in upstate New York territory, you will own your territory and be on the front lines of ImageFIRST’s growth. This is a true new business development role focused on prospecting, territory ownership, and closing new customer relationships through in-person selling. In this field-based B2B role, you will drive new business through face-to-face prospecting, strategic relationship-building, and solution-based selling. This position is designed for sales professionals who thrive in the field, build trust quickly, and are motivated by growth, results, and performance-based earnings. Why Join ImageFIRST? We are not just offering a job. We are offering a purpose. Join a company where your work supports the people who care for others. As the largest national provider of healthcare laundry and linen rental services, ImageFIRST is growing fast and looking for talented sales professionals to help expand our impact. ImageFIRST offers stability and long-term opportunities within the healthcare industry, one of the most resilient and consistently growing sectors. Learn more about us at ___ Responsibilities * Drive lead generation through in-person outreach, cold calling, prospect calling, and targeted visits * Identify and research potential clients to uncover new business opportunities * Build and manage a strong sales pipeline to meet weekly, monthly, and quarterly performance goals * Develop relationships with decision-makers through tailored presentations and product demonstrations * Use CRM tools to track activity, update account information, and manage follow-ups * Maintain data accuracy and consistency in sales systems * Plan and execute weekly field activity to maximize prospect engagement * Represent ImageFIRST at industry events, trade shows, and networking opportunities * Collaborate cross-functionally with internal sales, service, and operations teams * Actively participate in team meetings and follow ImageFIRST’s established sales process Qualifications and Experience * 3+ years of experience in business-to-business, outside, or field sales with a strong focus on new business development * Bachelor’s degree or equivalent experience required * Proven ability to generate leads, close deals, and manage a healthy sales pipeline * Strong interpersonal, communication, and presentation skills * Demonstrated success meeting or exceeding sales targets * Experience using social platforms to identify and engage new prospects * Healthcare industry experience is a plus but not required * Proficiency in Microsoft Office, including Excel, PowerPoint, and Outlook In addition to a competitive base salary and uncapped commission plan, we offer • Medical, dental, and vision coverage., • 401(k) with company match., • Paid time off & holidays., • Pet, legal, and hospital indemnity insurance options., • A collaborative, value-driven culture with real opportunities for career growth. ImageFIRST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates. While this position is externally titled Outside Sales Specialist, ImageFIRST classifies this role internally as a Territory Business Manager. The responsibilities, performance expectations, compensation, and career progression are aligned with our Territory Business Manager role. The base salary range for this role is $78,000 to $82,000 and may vary based on market value, location, skills, and experience. This role offers a competitive base salary with uncapped commission and clear earning potential tied directly to performance.

Job Overview As an Outside Sales Specialist located in upstate New York territory, you will own your territory and be on the front lines of ImageFIRST’s growth. This is a true new business development role focused on prospecting, territory ownership, and closing new customer relationships through in-person selling. In this field-based B2B role, you will drive new business through face-to-face prospecting, strategic relationship-building, and solution-based selling. This position is designed for sales professionals who thrive in the field, build trust quickly, and are motivated by growth, results, and performance-based earnings. Why Join ImageFIRST? We are not just offering a job. We are offering a purpose. Join a company where your work supports the people who care for others. As the largest national provider of healthcare laundry and linen rental services, ImageFIRST is growing fast and looking for talented sales professionals to help expand our impact. ImageFIRST offers stability and long-term opportunities within the healthcare industry, one of the most resilient and consistently growing sectors. Learn more about us at ___ Responsibilities * Drive lead generation through in-person outreach, cold calling, prospect calling, and targeted visits * Identify and research potential clients to uncover new business opportunities * Build and manage a strong sales pipeline to meet weekly, monthly, and quarterly performance goals * Develop relationships with decision-makers through tailored presentations and product demonstrations * Use CRM tools to track activity, update account information, and manage follow-ups * Maintain data accuracy and consistency in sales systems * Plan and execute weekly field activity to maximize prospect engagement * Represent ImageFIRST at industry events, trade shows, and networking opportunities * Collaborate cross-functionally with internal sales, service, and operations teams * Actively participate in team meetings and follow ImageFIRST’s established sales process Qualifications and Experience * 3+ years of experience in business-to-business, outside, or field sales with a strong focus on new business development * Bachelor’s degree or equivalent experience required * Proven ability to generate leads, close deals, and manage a healthy sales pipeline * Strong interpersonal, communication, and presentation skills * Demonstrated success meeting or exceeding sales targets * Experience using social platforms to identify and engage new prospects * Healthcare industry experience is a plus but not required * Proficiency in Microsoft Office, including Excel, PowerPoint, and Outlook In addition to a competitive base salary and uncapped commission plan, we offer • Medical, dental, and vision coverage., • 401(k) with company match., • Paid time off & holidays., • Pet, legal, and hospital indemnity insurance options., • A collaborative, value-driven culture with real opportunities for career growth. ImageFIRST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates. While this position is externally titled Outside Sales Specialist, ImageFIRST classifies this role internally as a Territory Business Manager. The responsibilities, performance expectations, compensation, and career progression are aligned with our Territory Business Manager role. The base salary range for this role is $78,000 to $82,000 and may vary based on market value, location, skills, and experience. This role offers a competitive base salary with uncapped commission and clear earning potential tied directly to performance.

Job Description: Summary: Conducts case management program activities in accordance with departmental, corporate, NYS Department of Health (DOH), Centers for Medicaid & Medicare Services (CMS), Federal Employee Program (FEP) and National Committee for Quality Assurance (NCQA) accreditation standards, as appropriate to the member's case assignment. Uses a systematic approach to identify members meeting program criteria; assessing for opportunities to educate, support, coach, coordinate care and review treatment options, through collaboration with providers and community-based resources. Participates in a cross functional, multi-disciplinary team to identify and implement member-centric interventions to ensure optimal and cost-effective health outcomes. Collaborates with interdisciplinary care team to develop a comprehensive care plan to identify key strategic interventions to address member's needs, health goals and mitigate health care cost drivers. Essential Accountabilities: Level I • Handles behavioral health member clinical management programs., • Maintains knowledge of current Case Management Society of America (CMSA) Standards, NCQA Standards, Case Management Program activities, and performs the activities as directed by departmental policy and leadership, current NYS DOH, CMS regulations and standards if managing members of Medicare programs, and other regulatory requirements as applicable., • Carries out job responsibilities in accordance with departmental, corporate, state, federal and accreditation standards, as well as licensure, certification and scope of practice requirements for each specific health-related field/specialty,, • Maintains confidentiality and conducts information management procedures per corporate and departmental policy., • Implements the Case Management Process per department policies, procedures and guidelines. The process includes case identification, case opening, member assessment, education and support intervention opportunities, developing care plans, conducting member-centric interventions, measuring member outcomes during re-assessment, case closure, and case reviews., • Screens members that fall within the defined populations served, referred to the department, either by data analysis or by internal or external referral sources. Applies case management criteria and professional clinical judgment to determine a member's appropriateness for case management services., • Initiates case management, as outlined in the Case Management Program Description. Opens appropriate cases timely and effectively. Using motivational interviewing, assures essential information relating to case management is disclosed to members, thus increasing the opportunity for success in meeting member health goals., • Works in collaboration with members' physicians and other health care providers to assess the needs of the member, facilitate development of an interdisciplinary care plan, coordinates services, evaluates effectiveness of services and modifies the member care plan as necessary. Maintains positive working relationships within this arena., • Assesses member/caregiver knowledge of his/her illness and initiates appropriate education interventions to address knowledge deficits., • Collaborates with member/caregiver to determine specific objectives, goals and actions to address member needs and barriers to meeting health goals identified during assessment., • Provides appropriate resources and assistance to members with regards to managing their health across the continuum of care. Maintains updated information related to appropriate community resources and serves as a source of information for providers and other members of the healthcare team. Acts as a liaison between providers and community resources., • Participates in inter-disciplinary coordination and collaboration to ensure delivery of consistent and quality health care services. Examples may include Utilization Management, Quality, Behavioral Health, Pharmacy, Registered Dietitian and Respiratory Therapist, • Accepts responsibility for continuing education relative to professional growth. Meets or exceeds the minimum continuing education requirements as set forth by departmental and corporate policy, and by individual professional certification standards, if applicable., • Participates in and promotes other health plan programs, such as, Preventive Health, use of web-based tools for self-management of conditions and engagement in digital health programs and applications., • Work collaboratively with all Case Managers, especially those with varied clinical expertise (ex. Social Work, Behavioral Health, Respiratory Therapy, Registered Dietitian, Registered Nurse, Medical Director, Pharmacist, Geriatrics, etc.) to ensure continuity and coordination of care., • May work with internal and external stakeholders for value-based payment programs, such as accountable cost and quality arrangements (ACQA)., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Handles all member clinical condition management programs., • Offers process improvement suggestions and participates in the solutions of more complex issues/activities., • Mentors junior staff and assists with coaching whenever necessary., • Consistently meets/exceeds all productivity and performance metrics, including positive results of audits., • Works independently in coordinating and collaborating with members and providers, resulting in improving member and community health., • Manages more complex assignments and/or larger caseloads., • Displays leadership skills and serves as a positive role model to others in the department., • Participates in the orientation of new staff. Level III (in addition to Level II Accountabilities): • Process Management and Documentation - o Identifies, recommends, and evaluates new processes as necessary to improve productivity and gain efficiencies. o Assists in updating departmental policies, procedures and desk-top manuals relative to the CM functions. o Identifies and develops processes and guidelines for performance improvement opportunities for the Case Management Department. • Expert and resource for escalations. Serves as subject matter expert and if called upon, works directly with the operation and clinical staff to resolve issues and escalated problems., • Mentors and provides guidance and leadership to the daily activities of the Case Management Department clinical staff. Acts as resource to Case Management staff, members, and providers., • Provides backup for the Supervisor/Manager, whenever necessary by: o Participating in the orientation of new staff and/training opportunities for all staff. Assists staff to identify opportunities to successfully engage members into care. o Acting as a liaison for activity generated by Customer Advocacy (CAU), Customer Service (CS), Special Investigations Unit (SIU), Provider Relations (PR), or Sales & Marketing. o Ensuring all regulatory requirements are being met, such as NYS DOH, CMS, NCQA, and HEDIS, serving as internal auditor within the group. • Responsible for all aspects of the Case Management department functions including quality, productivity, utilization performance, and educational needs to address established policies and procedures and job responsibilities. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Active NYS RN license required with three years' behavioral health experience; or LMSW; or LCSW; or LMHC., • Minimum of three years of clinical experience required. Case Management experience preferred., • Must demonstrate proficiency with the Microsoft Office Suite., • Experience in interpreting managed care benefit plans and strong knowledge of government program contracts (Medicare and Medicaid) and benefits, preferred., • Strong written and verbal communication skills., • Ability to multitask and balance priorities., • Must demonstrate ability to work independently on a daily basis., • Deliver efficient, effective, and seamless care to members., • For incumbents aligned to the Federal Employee Program (FEP) line of business, Case Management Certification required within three (3) years of either hire and/or moving into this role supporting the FEP LOB. Level II (in addition to Level I Qualifications) • A minimum of 2 years in case management position., • Case Management Certification preferred, • Delivers efficient, effective, and seamless care to members., • Demonstrates ability to escalate to management, as necessary., • Demonstrates proficiency in all related technology and documentation requirements., • Consistently meets or exceeds all performance metrics. Level III (in addition to Level II Qualifications) • Must have been in a current Case Management position or similar subject matter expert for at least 5 years., • Case Management Certification required, • Broad understanding of multiple areas (i.e. UM and CM). At this level, incumbent is required to know multiple functional areas and supporting systems., • Expertise in Case Management area and able to handle complex assignments, challenging situations, and highly visible issues., • Ability to lead the training of new staff., • Demonstrated presentation skills. Physical Requirements: • Ability to travel and work long hours on a computer., • May require flexible hours to meet needs of member discussions. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: E2: Minimum: $62,400 - Maximum: $ 96,081 Level II: E3: Minimum: $62,400 - Maximum: $ 106,929 Level III: E4: Minimum: $65,346 - Maximum: $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job DescriptionDescription: Join Our Team at Benson's Pet Center! Love pets and passionate about customer service? Benson’s Pet Center is looking for dedicated leaders to join our management team. We value honesty, integrity, and exceptional customer experiences. As a leader, you'll work closely with our team to ensure top-notch service, inspire others, and make a positive impact every day. Salary: $18.50-$21/hr. After 30 days, you have the opportunity to earn an additional $2.00 per hour for punctuality and perfect attendance. Plus, we offer a perfect attendance bonus. What We're Looking For: • Motivated individuals with supervisory experience, • Passion for pets and customer service, • Leadership skills to support the Store Manager, • Supervise and direct team members, • Assist customers with excellent service, • Maintain store presentation and merchandising, • Support marketing and promotional efforts, • Minimum two years of customer service experience, • At least one year of retail supervisory experience

Job Locations US-NY-Syracuse | US-NY-Buffalo | US-NY-Albany Requisition ID 2026-12362 Category Project Engineering Are you looking for a highly rewarding opportunity that provides extensive career growth opportunity? Gilbane is seeking a Project Engineer to be responsible for obtaining, evaluating, coordinating, and distributing all related project information and documentation to assist the project team in maintaining the project timeline, within budget and to the quality specified. Who are we? As a Top-10 ENR Contractor, Gilbane is a family-owned business with 45 offices that has been shaping communities since 1870. Consistently recognized as one of the most reputable construction management firms in the country, Gilbane is committed to delivering projects safely and on-time. You will have the opportunity to build schools, labs, hospitals, corporate offices, sports arenas and more! We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Who are you? You are someone who acts inclusively, showing empathy and treating others with respect and dignity in order to uphold Gilbane's core value of Caring and "People First" workplace culture. You seek to listen in order to understand and can convey information clearly. You're a strong problem solver who can identify, prioritize, and implement alternatives for solutions, and you demonstrate adaptability by collaborating with others and supporting team members to achieve excellence. A self-starter who shows passion, commitment, and ownership all while delivering on business outcomes and driving results. You're someone who identifies opportunities for new and improved ways of doing things that result in value-add solutions. Your core values match Gilbane's: Integrity, Caring, Teamwork, Toughmindedness, Dedication to Excellence, Discipline, Loyalty, and Entrepreneurship. What's in it for you? Gilbane offers employees multi-dimensional training opportunities through a number of resources. While managing your responsibilities to projects, you will be able to enroll in trainings through our award-winning Gilbane University to build leadership and technical skills. In addition, you would work with an experienced team which provides you with the opportunity to learn new industry skills every day. You will protect and promote the interests of both Gilbane and the client in all matters as well as demonstrating the personal characteristics of a developing leader. Manages the change management process effectively under the direction of the Project Manager • Serves as a key player in monthly cost report meetings and contributes with meaningful data/talking points, • Adheres to the project controls procedures to include monthly cost control, pay requests, and cost reporting successfully, • Expedites material deliveries effectively, • Reviews and evaluates shop drawings accurately, • Encourages others to seek opportunities for different and innovative approaches to problems and opportunities continually, • Develops business through identifying client needs, identifying Gilbane opportunity matches, and communicating the value and differentiation of Gilbane to prospective clients, • Reviews customer feedback proactively, builds a customer centric mentality within teams, and demonstrates knowledge of different market sectors and delivery systems to ensure positive customer relations, • Coaches and mentors less experienced team members, • Bachelor's degree in Engineering or Construction Management, • 4+ years of experience with a large trade contractor, construction management or general contractor organization, • Strong verbal and written skills, • Ability to work in a team environment, • Proficient in Microsoft Office programs, • Proven capability to establish specific measurable, attainable performance goals and hold others accountable for achieving them, • Demonstrated ability to build active team participation, team trust and strengthen positive interactions, • Ability to articulate financial knowledge and customer satisfaction awareness of how the company makes a profit, • Demonstrated ability to adapt personal communication style to suit the target audience and situation including highly effective presentations, clear and concise writing on complex and sensitive topics, and understanding through paraphrasing and use of relevant examples, • Financial management familiarity, • OSHA 30-hour certification, • MEP knowledge, • Understanding of contract documents & specifications, • Proficient in Procore For (New York) this ranges from $83,000-$104,000 plus benefits and retirement program. Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees' education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test. Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status. Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly. We can recommend jobs specifically for you! Click here to get started.

Responsibilities Engineering Consulting Services (ECS) is seeking a highly motivated Environmental Assistant Staff Project Manager to join our team. This role performs specific field tasks assigned per project by more senior staff. Your growth in responsibility will come with time and experience. This work will be field based with limited office work as experience is gained. An ideal candidate presents a positive customer service attitude and understanding of ECS Core Values. As Key Responsibilities • Interact and collaborate with staff members on a variety of projects, • Attend project meetings with senior staff as requested, • Interface with contractors and other site personnel on project sites daily, • Keep supervisor informed of changing site conditions and/or additional testing requested on project sites., • Scheduling, training and oversight of environmental technicians., • Initiate project set up and implementation under the direct supervision of senior staff, • Good understanding of sample collection, preparation, preservation sample hold times and laboratory submission regulations and guidelines., • Basic knowledge of federal, state and local environmental regulations and guidelines and their implications on findings and conclusions in studies., • Clearly document site observations for field work performed and submit daily reports, • Communicate changing site conditions to supervisor and discuss their implications on field investigations. Implement investigation changes in the field as directed by your supervisor, • Work with senior staff to develop an understanding of the relation of field observations and sample results to findings and conclusions in the report, • Assist on Groundwater and soil investigations and media sampling., • Perform boring and test pit layouts and evaluate site access with senior oversight, • Assist with remediation system installation, operation, and maintenance., • Assist with underground storage tank assessments. Required Qualifications * Bachelor and/or Master of Science in Civil Engineering, Environmental Engineering, or other Engineering degree applicable to Environmental Consulting, Natural or Environmental Science, Geology, or other degree relevant to the practice of Environmental Consulting * No experience needed • Basic knowledge of environmental principles and applications., • Basic knowledge of permitting processes, environmental regulations, and environmental test methods, • Interest in project management, consulting, and business development., • The following US Military ranks will qualify for this position IF they also meet the education requirements from the above section titled "Required Qualifications":, • E-5 The expected pay range for this role and location is $22-$28/hour. The final agreed-upon compensation will be determined based on specific location and other individual qualifications. About Us ECS Group of Companies (ECS) was founded in 1988 with the goal to raise the standards of professional engineering consulting. Today, we are a leader in geotechnical, construction materials, environmental and facilities consulting services. We are employee-owned with more than 3,000 employees in 100+ offices and testing facilities coast to coast. ECS is currently ranked #60 in Engineering News-Record's Top 500 Design Firms (April 2026), #148 in Engineering News-Record's Top 200 Environmental Firms (October 2025) and #50 in Zweig Group's Hot Firm List (May 2025). For additional information about ECS, visit: ___ ECS is an Equal Opportunity Employer. To learn more, click___.

Job Description Are you a self-driven person looking to advance your career as a high-impact player on a team? If so, we have an exciting challenge for you and your future! Our culture is built on value commitments to innovation, quality, results, integrity, community, people, and collaboration that fosters a strong employee engagement, teamwork, safety and wellness. We offer a competitive benefits package that includes health, dental, vision, wellness programs, employee discounts, retirement plans, tuition reimbursement, ongoing development, advancement opportunities and more. Founded in 1846, today HP Hood is one of the largest and most trusted food and beverage manufacturers in the United States. Our portfolio of national and super-regional brands and licensed products includes Hood, Heluva Good, Lactaid, Blue Diamond Almond Breeze, Planet Oat and more. The candidate hired for this position will support Sanitation Programs at our Fluid, Cultured, and Ice Cream plants, requiring approximately 70% travel to these facilities across New York State and New England. We are unable to offer relocation assistance or sponsorship at this time. Job Summary: The technical sanitation specialist will be responsible for providing technical support to all of HP Hood's facilities. This includes but is not limited to troubleshooting quality issues, optimizing CIP systems, standardizing CIPs and manual cleaning practices and providing additional training and support as deemed necessary. This position will work closely with the Sr. Manager, Strategic Sanitation Programs to establish long term strategic business plans, monitor corporate sanitation policies and help foster an environment of proactive sanitation across multiple departments and divisions. Essential Duties and Responsibilities: • Provide technical leadership and guidance to Operations Quality, R&D, and manufacturing facilities in the areas of sanitation, pathogen/environmental control, integrated pest control, new equipment design, installation or construction and other food safety or quality initiatives related to sanitation processes., • Assist in the development and implementation of strategic sanitation programs, policies, plans and processes to ensure that sanitary performance meets Hood standards as well as supports Food Safety requirements towards regulatory compliance. Assist in quality issue troubleshooting and root cause analysis., • Incorporate principles of dry as well as wet cleaning best practices, allergen management, and "allergen clean" vs. microbial clean as needed., • Utilize corporate Sanitation Standard Operating Procedures (SSOP's) as guidance, prepare plant specific SSOP's for equipment and processes. Ensure all SSOP forms and records are current and completed. Incorporate visual learning and step-by-step processes which are easily followed and comprehended by staff., • Communicate significant issues or developments identified during plant visits and provide recommended process improvements to management., • Prepare and present technical and program information to team members and management., • Directs technical and administrative workers engaged in sanitation activities., • Maintain a working knowledge of government and industry codes and standards., • Provide education and technical support to assure effective deployment and implementation of corporate sanitation and food safety policies and procedures., • Work cross functionally and collaboratively with all Plant Operations, Corporate QA, Food Safety, and Chemical Supply Vendors to implement and continuously improve on sanitation programs and policies., • Develop a culture of proactive quality. Education and Experience: • 5+ years of Quality Assurance experience in both corporate and plant locations., • Four-year degree preferred. Preferably a BS or BA in Food Science, Dairy Science, Biology or Chemistry Skills and Competencies: • Strong technical dairy knowledge, • Strong verbal & written skills, • Strong presentation delivery skills (written & delivery), • Strong interpersonal skills with a customer orientation (internal & external), • Strong computer skills (MS Office, BPCS, Formula System), • Experience with regulatory, third party, and customer audits, • Experience in successfully addressing environmental sanitation challenges in all areas of plant, • Thorough knowledge and experience with diverse sanitizing applications, • Certification and/or License – Preventive Controls Qualified Individual (PCQI) certification or attainment of PCQI within 6 months of hiring, • A general knowledge of food and environmental microbiological testing as well as preventative measures including sanitary design and automated sanitation and efficiency is required. The reasonably anticipated pay range for this position is $75,000 - $93,000. Exact compensation may vary based on skills, experience and location. #LI-GD1 #LI-Remote Exact compensation may vary based on skills, experience and location. The pay range for this position is$75,000—$93,000 USD HP Hood is an Equal Opportunity Employer Female/Minority/Veteran/Disabled "VERVRAA Federal Contractor" Privacy Policy CCPA For Applicants in Massachusetts - It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Employment is subject to verification of an applicant's identity and eligibility for employment in the United States as required by immigration laws. We are unable to assist with sponsorship at this time.

Job DescriptionBenefits: • 401(k) matching, • Competitive salary, • Employee discounts, • Flexible schedule, • Free uniforms, • Health insurance Reports to: Director of Operations FLSA Status: Exempt At Goldfish Swim School , work feels like play as you build relationships with your team and meet children and families from all different backgrounds. Every time you step foot in your school, you can create magic moments and enrich lives. We are passionate about bringing people together and making a splash in the lives of the children in your community. So, join us and be a part of a fun, fast-paced, high-impact group of talented people who are making waves and teaching life lessons in and out of the pool through mentorship, leadership and passion. Summary: Main point of contact for multi-unit Goldfish Swim School locations. Oversees the operational development within the schools. Liaison between the management team and the owners. Ensures brand compliance and operation efficiency. Duties and Responsibilities: • Plays the role of an advisory council between managers and owners., • Strategizes and executes development plans for organizational growth., • Defines and clarifies the organizational structures for the schools., • Assists management team with task prioritization., • Integrates individual school business plans and strategies to increase revenue and maximize profit., • Forecasts changes in enrollment and staffing to ensure optimal resource allocation., • Develops operational budgets based on year over year trends of key performance indicators., • Presents suggestions from the management team to the owners to gain approval when needed., • Evaluate management to create and execute development plans, ensure engagement is maintained at all levels, and coach as needed, • Works closely with the Marketing team in order to determine goals and strengthen the sales and marketing efforts in each school., • Works with the executive team to determine compensation changes and validate additions for the organizational structure., • Resolves high level customer satisfaction issues or employee related complaints., • Oversees all billing and reporting discrepancies., • Oversees training and development of departments within the schools to ensure operational efficiency and adherence with brand standards., • Directs and controls the organization of marketing activities, policies, and plans., • Brand ambassador for schools., • Other Duties as assigned . Education/Experience: Bachelors degree in business administration, communications or equivalent is required. Two years previous customer service and/or administrative office experience preferred. Three years of management experience required. Previous Goldfish Swim School management or equivalent preferred. High level computer skills required using; Word, Excel, and other software systems. Certifications and Licenses: Lifeguard, CPR, First Aid and AED certifications preferred. Lifeguard Instructor certification preferred. Work Environment: While performing this job, the employee is exposed to heat and humidity occasionally. Noise level is usually moderate.

Job DescriptionThe Area Manager, Locate will be responsible for performing the following duties: • Oversight of work load distribution., • Customer relations., • Interaction with Corporate., • IT and purchasing along with homeowners and the general public., • Oversight of disciplinary action., • Inspections of vehicles and equipment., • Inventory ordering., • Mentor Supervisors for performance improvement., • Assist in damage resolution when necessary., • Interpret all reports- i.e. PDR, audits and production., • Assist in difficult locate jobs when necessary., • Maintain force to load requirements., • Must be at least eighteen years of age., • High school diploma or equivalent., • Clean background check for access to restricted and/or controlled areas., • Valid driver license with acceptable driving record., • Ability to pass random drug screens and to remain drug free., • Computer literate., • Ability to locate., • Ability to effectively perform a PDR or damage investigation., • Ability to interact with all involved, the public, customers, contractors, utility representatives and all those under their direction., • Experienced in effective leadership in the locating industry., • Excellent communications skills oral and written., • Comprehensive understanding of underground utility construction and placement required., • Successfully complete company provided Locate Technician training program and pass all required testing., • Requires long hours when necessary. May require weekend and holiday work when necessary., • Some travel maybe required including overnight stays and out of town assignments and or training., • Must have above average computer skills., • Three to five years’ experience.

Job Description Join Our Team as a Daytime Supervisor - Where Leadership Meets Cleanliness Excellence! Cleantec isn't just a cleaning company; we're New York's premier full-service Janitorial and Facility Maintenance experts. Since 1989, we've been serving our clients throughout New York State, with our headquarters in Syracuse, New York, and additional offices across New York. We're not just a company; we're a team, and we promote a collaborative and employee-involved culture. Position: Daytime Supervisor Overall Responsibilities: As a Supervisor at Cleantec, you'll play a vital role in our day-to-day operations. Your mission is to support management and customers, ensuring the seamless functionality of our assigned accounts. Here's a glimpse of your responsibilities: • Supervision: Provide guidance and supervision to team leaders and baseline cleaners to maintain the cleanliness and functionality of our customers' buildings., • Mission Keeper: Uphold the company's mission statement and enforce company policies and procedures while providing exceptional customer service. Key Tasks Include: • Operational Excellence: Follow all company operation standards for training, cost control, quality, safety, and on-time services., • Hands-On Leadership: Get your hands dirty, figuratively and literally, to ensure the successful completion of projects on our customers' properties., • Customer Focus: Prioritize customer satisfaction and maintain positive employee relations by following company policies., • Team Building: Collaborate with the area manager to build a team of key employees capable of carrying out growth strategies and improving employee relations., • Training: Schedule new hire training with designated personnel approved by management., • Employee Management: Report and document all employee issues promptly, including attendance, call-outs, write-ups, and disciplinary actions., • Budget Management: Maintain budgeted hours for accounts to ensure financial efficiency., • Safety First: Keep safety materials and SDS sheets up-to-date in accounts., • Inventory Management: Maintain inventory of all cleaning supplies at each building., • Equipment Maintenance: Troubleshoot and maintain cleaning products/equipment, such as vacuums., • Hands-On Help: Be ready to perform cleaning duties in the event of employee absences or customer requests., • Quality Control: Identify areas of concern in customer buildings through regular inspections and supervise the resolution of deficiencies., • Reporting: Provide nightly reports of building activity for all staff, following the required format., • Flexibility: Be willing to perform other duties as requested and assigned., • Time Management: Check and report all employee hours and make necessary adjustments daily by 10 am. Schedule: Daytime Shift Wage: Starting at $19.00 per hour. We believe in pay for performance, and starting wages are competitive. Additionally, we offer a comprehensive benefits package based on your status. Join Cleantec and Be a Part of Something Great: If you're ready to lead with enthusiasm and dedication without regard to race, gender identity, religion, sex, color, national origin, age, disability, marital status, or military/veteran status, we invite you to apply. Cleantec is committed to equal employment opportunities in accordance with applicable federal, state, and local regulations. Apply Today and Lead the Clean Team! Req. HELP - 5815 Ready to take on this leadership role and make a real impact? Apply now and become a valuable part of the Cleantec team! Requirements At Cleantec, we're looking for dedicated individuals who meet the following requirements to become our Territory Supervisor: • Current/Valid Driver's License: You'll need a driver's license to get the job done efficiently., • Personal Vehicle: Access to your own vehicle to ensure you can reach the sites where your leadership is needed., • Minimum 1-Year Supervisory/Management Experience: You should have at least one year of supervisory or management experience under your belt., • Physical Capability: The ability to lift up to 50 pounds is essential to handle various aspects of the role effectively. As a valued member of the Cleantec team, you'll have access to an array of benefits designed to support your well-being and enhance your career. Here's what you can look forward to: • Health Benefits: Take care of your health with comprehensive health insurance coverage., • Dental Benefits: Maintain that winning smile with dental coverage., • Vision Benefits: Keep your eyes on the prize with vision insurance., • Life Insurance: Gain peace of mind knowing that you and your loved ones are protected., • 401K: Plan for your financial future with our 401K program., • Quarterly Bonus: Your hard work doesn't go unnoticed! Earn quarterly bonuses as a token of appreciation., • Car Allowance: We've got you covered on the road with a car allowance.

Job Description TITLE: Bank Teller LOCATION: Rotterdam REPORTS TO: Branch Manager CLASSIFICATION: Full Time, Non-Exempt PAY GRADE: NE 10 ($16.45 - $22.24 per hour) AVAILABILITY: Monday-Thursday 8:30am-5:30pm, Friday 8:30am-6:30pm, Saturday 8:30am-12:30pm Position Summary: The Bank Teller will be our clients’ first impression of the Pioneer culture and brand. In this role you will embody and exemplify our IMAGINE culture within your team. This will encompass listening, understanding and anticipating the clients’ needs and providing outstanding service in every interaction. You will execute transactions with professionalism and accuracy. In doing so, you will support and carry out Pioneer’s vision to build a partnership with our clients to both meet their current needs and achieve their financial goals. Essential Job Functions: • Provides outstanding service and solutions to our clients., • Processes all transactions accurately, including, but not limited to, deposits/withdrawals to accounts, payments on loans, check cashing, money order purchases, etc., • Acts as a first line of defense in detecting potentially fraudulent activities., • Adheres to all policies and procedures to maintain compliance standards., • Builds relationship with clients by identifying financial needs and referring opportunities to branch colleagues. Education & Experience: • High School graduate (or GED) required, or current high school student anticipating graduation., • Strong mathematical skills required., • Minimum of six months cash handling experience and customer service experience preferred., • Minimum of six months customer service experience, recommending and referring products and services preferred., • Ability to adapt to evolving technologies and systems. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job Description TITLE: Bank Teller LOCATION: Wolf Road REPORTS TO: Senior Branch Manager CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 10 ($16.45 - $22.24 per hour) AVAILABILITY: Monday-Friday 8:30am-5:30pm, Saturday 8:30am-12:30pm Position Summary: The Bank Teller will be our clients’ first impression of the Pioneer culture and brand. In this role you will embody and exemplify our IMAGINE culture within your team. This will encompass listening, understanding and anticipating the clients’ needs and providing outstanding service in every interaction. You will execute transactions with professionalism and accuracy. In doing so, you will support and carry out Pioneer’s vision to build a partnership with our clients to both meet their current needs and achieve their financial goals. Essential Job Functions: • Provides outstanding service and solutions to our clients., • Processes all transactions accurately, including, but not limited to, deposits/withdrawals to accounts, payments on loans, check cashing, money order purchases, etc., • Acts as a first line of defense in detecting potentially fraudulent activities., • Adheres to all policies and procedures to maintain compliance standards., • Builds relationship with clients by identifying financial needs and referring opportunities to branch colleagues. Education & Experience: • High School graduate (or GED) required, or current high school student anticipating graduation., • Strong mathematical skills required., • Minimum of six months cash handling experience and customer service experience preferred., • Minimum of six months customer service experience, recommending and referring products and services preferred., • Ability to adapt to evolving technologies and systems. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job Description Why J.McLaughlin? J.McLaughlin was founded in 1977 by brothers Kevin and Jay McLaughlin with a mission to create an American Sportswear brand that offered two key components: classic clothing with current relevance and a retail environment that has a neighborhood feel. The J.McLaughlin brand has always been more about style than fashion: straightforward, unpretentious, and devoid of the superfluous. Our clothing is rooted in the tradition of sport, work, and play. With over 150 retail locations, each store is entirely unique, attentively designed to reflect the town's color, character, and architecture. This attention to detail extends to exemplary customer service and local philanthropic engagement. Our “Culture of Kindness” creates an environment with respect, politeness, consideration, and empathy that creates a family like atmosphere and focuses on giving back to the community. The company has an entrepreneurial spirit which fosters great experience and career opportunities, complemented with our great incentive benefits programs. Overview J.McLaughlin is a specialty American Sportswear and Accessories brand headquartered in New York. J.McLaughlin has the reputation for being “local and loyal”, building meaningful relationships within the each community and providing customers with highly personalized service. We are a growing company with a focus on our culture of kindness, cultivating an exceptional atmosphere in which to work and shop. We are looking for a highly motivated, results driven Sales Associate for our retail store, with a passion for classic American Sportswear and the ability to achieve goals and objectives while upholding the ideals and standards of the company. The ideal candidate should be sales driven and leads by example in building impactful relationships. As brand ambassadors, Sales Associates are the experts in taking care of clients, selling, and creating a unique shopping experience with new and existing customers. About the Role Essential Functions: • Act as the Brand Ambassador by embracing the company culture to develop and cultivate strong relationships with clients and our communities, • Provide exemplary client service to create a customer centric, friendly retail environment that fosters loyalty within our communities, • Drive sales by demonstrating extensive product knowledge and the ability to make appropriate suggestions to the client, • Utilize clienteling tools and outreach techniques to inform customers of upcoming events and when new product arrives Additional Job Responsibilities: • Support the store manager with operations by completing daily tasks and maintaining areas of responsibility, • Help create and maintain a culture of kindness that is client and team focused, • Maintain knowledge on current merchandise, pricing, and promotions to communicate to clients, • Utilize selling techniques to help overcome objectives and close a sale, • Understand sales plans, key metrics, and how they contribute to the store’s overall success, • Participate and take an active role in store events and trunk shows, continuing to build a reputation of being a local and loyal retailer, • Effectively use the POS system to collect accurate information and provide exemplary customer service, • Plan and prioritize daily tasks and ensure the customer is the top priority, • Assist the manager with merchandising the sales floor and replenishment while adhering to visual standards, • Answer customer questions, inquiries, and concerns to resolve customer issues in a timely manner, • Effectively communicate with customers, supervisors, peers, and other stores teams, • Take a collaborative approach, sharing best practices, ideas, and information with peers across all markets and build productive relationships, • Assist in the execution all direction from Retail Operations and the Corporate Office, • Maintain a clean and organized sales floor, stock room, and common areas to ensure a welcoming environment, • Understand and adhere to company policies and procedures and standards of professionalism, • Assist with opening and closing procedures and perform other key holder duties in the absence of management., • Lead by example and maintain the highest level of integrity at all times What we are looking for Skills & Requirements: • High School Diploma or GED required, • Previous retail or customer service experience preferred, • Team player with strong communication and interpersonal skills, • Proven track record achieving sales goals and takes accountability for results, • Positive and self-motivated to win every customer, • Consistently demonstrate accountability, reliability, and professionalism, • High energy and results driven, • Adapts positively to change and has strong problem-solving skills, • Ability to multi-task, while keeping the customer the top priority, • Able to work various shifts, including weekends and holidays, • Comfortable standing for long periods of time; must be able to lift up to 30 pounds Equal Opportunity J.McLaughlin is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Job Description TITLE: Bank Teller LOCATION: Latham REPORTS TO: Senior Branch Manager CLASSIFICATION: Part Time, Non-Exempt PAY GRADE: NE 10 ($16.45 - $22.24 per hour) AVAILABILITY: 22 hours per week, Thursday 8:30am-5:30pm, Friday 8:30am-6:30pm, Saturday 8:30am-12:30pm Position Summary: The Bank Teller will be our clients’ first impression of the Pioneer culture and brand. In this role you will embody and exemplify our IMAGINE culture within your team. This will encompass listening, understanding and anticipating the clients’ needs and providing outstanding service in every interaction. You will execute transactions with professionalism and accuracy. In doing so, you will support and carry out Pioneer’s vision to build a partnership with our clients to both meet their current needs and achieve their financial goals. Essential Job Functions: • Provides outstanding service and solutions to our clients., • Processes all transactions accurately, including, but not limited to, deposits/withdrawals to accounts, payments on loans, check cashing, money order purchases, etc., • Acts as a first line of defense in detecting potentially fraudulent activities., • Adheres to all policies and procedures to maintain compliance standards., • Builds relationship with clients by identifying financial needs and referring opportunities to branch colleagues. Education & Experience: • High School graduate (or GED) required, or current high school student anticipating graduation., • Strong mathematical skills required., • Minimum of six months cash handling experience and customer service experience preferred., • Minimum of six months customer service experience, recommending and referring products and services preferred., • Ability to adapt to evolving technologies and systems. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job Description POSITION: Bank Teller LOCATION: Watervliet REPORTS TO: Senior Branch Manager CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 10 ($16.45 – $22.45 per hour) AVAILABILITY: Monday-Wednesday 8:15am-4:15pm, Thursday 8:15am-5:15pm, Friday 8:15am-6:15pm, Saturday 8:15am-12:15pm Position Summary: The Bank Teller will be our clients’ first impression of the Pioneer culture and brand. In this role you will embody and exemplify our IMAGINE culture within your team. This will encompass listening, understanding and anticipating the clients’ needs and providing outstanding service in every interaction. You will execute transactions with professionalism and accuracy. In doing so, you will support and carry out Pioneer’s vision to build a partnership with our clients to both meet their current needs and achieve their financial goals. Essential Job Functions: • Provides outstanding service and solutions to our clients., • Processes all transactions accurately, including, but not limited to, deposits/withdrawals to accounts, payments on loans, check cashing, money order purchases, etc., • Acts as a first line of defense in detecting potentially fraudulent activities., • Adheres to all policies and procedures to maintain compliance standards., • Builds relationship with clients by identifying financial needs and referring opportunities to branch colleagues. Education & Experience: • High School graduate (or GED) required, or current high school student anticipating graduation., • Strong mathematical skills required., • Minimum of six months cash handling experience and customer service experience preferred., • Minimum of six months customer service experience, recommending and referring products and services preferred., • Ability to adapt to evolving technologies and systems. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job DescriptionDescription: IT’S Fun, IT’S Flexible, IT’S Entertaining IT’SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgment. Expanding rapidly, with over 100 locations nationwide, IT’SUGAR aspires to a future where everyone has access to the pure joy that comes from indulging in a world with fewer rules and more sugar. There are three major things that differentiate IT’SUGAR from other candy retailers. First is our product – an unconventional twist on traditional candy store goods that focus on the humorous and outlandish. Second is the ambiance – full of bright colors, loud music, and lighthearted rebellion. The third is the people – passionate, optimistic, and energetic. IT’SUGAR is looking for a fun and dynamic Retail Keyholder to join our team. As a Retail Keyholder, you will be the premier “SUGARTAINER” in charge of delivering a SWEET customer experience while promoting our brand. The Keyholder will be in charge of delivering exceptional customer service while being responsible for store duties including sales floor merchandising and maintenance, product knowledge, and register duties. At times, the Keyholder will be responsible for opening or closing the store. What you’ll do? IT’S Exciting! Laugh out loud, dance to the music, and provide a humorous escape to our customers while you Deliver exceptional Customer Service: • Assist customers with requests and inquiries., • Follow our customer engagement model, SUGARTAINMENT., • Ensure sales floor is clean and organized while maintaining store visual standards., • Follows through on customer’s requests for specific items and suggests additional products., • Maintains store cash handling records., • Responsible for opening and closing procedures as needed., • Merchandises displays to visual guidelines., • Assist in set-up for special events and promotions., • Understands all Loss Prevention (LP) policies and procedures and communicate LP issues with Store Manager., • Represent our core values: IT’S being Positive, Playful, Present and a Difference Maker., • Must be 18 years of age or older., • Education: High School diploma or equivalent preferred., • Years of Experience: 6 months in a similar retail role preferred, • Willing to work a flexible schedule including days, evenings, weekends, and holidays., • Must be able to use a POS/cash register., • Able to stand and walk for long periods of time; use hands to handle or feel; reach with hands and arms and talk or hear., • Able to independently lift/move up to 25 lbs. Able to lift/move up to 50 lbs. with assistance., • Flexible scheduling, • Career growth Opportunities, • Training and Development, • 30% Employee Discount, • Perk Spot (Discounts on cell phone, travel, theme parks, etc.), • 401k with company match beginning the 1st of the month after 60 days of employment., • Employee Assistance Program, • Tiktok: itsugar_official

Job Description: Summary: Conducts case management program activities in accordance with departmental, corporate, NYS Department of Health (DOH), Centers for Medicaid & Medicare Services (CMS), Federal Employee Program (FEP) and National Committee for Quality Assurance (NCQA) accreditation standards, as appropriate to the member's case assignment. Uses a systematic approach to identify members meeting program criteria; assessing for opportunities to educate, support, coach, coordinate care and review treatment options, through collaboration with providers and community-based resources. Participates in a cross functional, multi-disciplinary team to identify and implement member-centric interventions to ensure optimal and cost-effective health outcomes. Collaborates with interdisciplinary care team to develop a comprehensive care plan to identify key strategic interventions to address member's needs, health goals and mitigate health care cost drivers. Essential Accountabilities: Level I • Handles physical health member clinical management programs., • Maintains knowledge of current Case Management Society of America (CMSA) Standards, NCQA Standards, Case Management Program activities, and performs the activities as directed by departmental policy and leadership, current NYS DOH, CMS regulations and standards if managing members of Medicare programs, and other regulatory requirements as applicable., • Carries out job responsibilities in accordance with departmental, corporate, state, federal and accreditation standards, as well as licensure, certification and scope of practice requirements for each specific health-related field/specialty,, • Maintains confidentiality and conducts information management procedures per corporate and departmental policy., • Implements the Case Management Process per department policies, procedures and guidelines. The process includes case identification, case opening, member assessment, education and support intervention opportunities, developing care plans, conducting member-centric interventions, measuring member outcomes during re-assessment, case closure, and case reviews., • Screens members that fall within the defined populations served, referred to the department, either by data analysis or by internal or external referral sources. Applies case management criteria and professional clinical judgment to determine a member's appropriateness for case management services., • Initiates case management, as outlined in the Case Management Program Description. Opens appropriate cases timely and effectively. Using motivational interviewing, assures essential information relating to case management is disclosed to members, thus increasing the opportunity for success in meeting member health goals., • Works in collaboration with members' physicians and other health care providers to assess the needs of the member, facilitate development of an interdisciplinary care plan, coordinates services, evaluates effectiveness of services and modifies the member care plan as necessary. Maintains positive working relationships within this arena., • Assesses member/caregiver knowledge of his/her illness and initiates appropriate education interventions to address knowledge deficits., • Collaborates with member/caregiver to determine specific objectives, goals and actions to address member needs and barriers to meeting health goals identified during assessment., • Provides appropriate resources and assistance to members with regards to managing their health across the continuum of care. Maintains updated information related to appropriate community resources and serves as a source of information for providers and other members of the healthcare team. Acts as a liaison between providers and community resources., • Participates in inter-disciplinary coordination and collaboration to ensure delivery of consistent and quality health care services. Examples may include: Utilization Management, Quality, Behavioral Health, Pharmacy, Registered Dietitian and Respiratory Therapist, • Accepts responsibility for continuing education relative to professional growth. Meets or exceeds the minimum continuing education requirements as set forth by departmental and corporate policy, and by individual professional certification standards, if applicable., • Participates in and promotes other health plan programs, such as, Preventive Health, use of web-based tools for self-management of conditions and engagement in digital health programs and applications., • Work collaboratively with all Case Managers, especially those with varied clinical expertise (ex. Social Work, Behavioral Health, Respiratory Therapy, Registered Dietitian, Registered Nurse, Medical Director, Pharmacist, Geriatrics, etc.) to ensure continuity and coordination of care., • May work with internal and external stakeholders for value-based payment programs, such as accountable cost and quality arrangements (ACQA)., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • May participate in the orientation of new staff., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Essential Accountabilities) • Handles all member clinical condition management programs., • Offers process improvement suggestions and participates in the solutions of more complex issues/activities., • Mentors junior staff and assists with coaching whenever necessary., • Consistently meets/exceeds all productivity and performance metrics, including positive results of audits., • Works independently in coordinating and collaborating with members and providers, resulting in improving member and community health., • Manages more complex assignments and/or larger caseloads., • Displays leadership skills and serves as a positive role model to others in the department., • Participates in the orientation of new staff. Level III (in addition to Level II Essential Accountabilities) • Process Management and Documentation, • Identifies, recommends, and evaluates new processes as necessary to improve productivity and gain efficiencies., • Assists in updating departmental policies, procedures and desk-top manuals relative to the CM functions., • Identifies and develops processes and guidelines for performance improvement opportunities for the Case Management Department., • Expert and resource for escalations. Serves as subject matter expert and if called upon, works directly with the operation and clinical staff to resolve issues and escalated problems., • Mentors and provides guidance and leadership to the daily activities of the Case Management Department clinical staff. Acts as resource to Case Management staff, members, and providers., • Provides backup for the Supervisor/Manager, whenever necessary by:, • Participating in the orientation of new staff and/training opportunities for all staff. Assists staff to identify opportunities to successfully engage members into care., • Acting as a liaison for activity generated by Customer Advocacy (CAU), Customer Service (CS), Special Investigations Unit (SIU), Provider Relations (PR), or Sales & Marketing., • Ensuring all regulatory requirements are being met, such as NYS DOH, CMS, NCQA, and HEDIS, serving as internal auditor within the group., • Responsible for all aspects of the Case Management department functions including quality, productivity, utilization performance, and educational needs to address established policies and procedures and job responsibilities. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Associates degree required. Bachelor's degree preferred., • Active NYS RN or Registered Dietician or Physical Therapist licensure required., • Minimum of three years of clinical experience required. Case Management experience preferred., • Must demonstrate proficiency with the Microsoft Office Suite., • Experience in interpreting managed care benefit plans and strong knowledge of government program contracts (Medicare and Medicaid) and benefits, preferred., • Strong written and verbal communication skills., • Ability to multitask and balance priorities., • Must demonstrate ability to work independently on a daily basis., • Deliver efficient, effective, and seamless care to members., • For incumbents aligned to the Federal Employee Program (FEP) line of business, Case Management Certification required within three (3) years of either hire and/or moving into this role supporting the FEP LOB. Level II (in addition to Level I Qualifications) • A minimum of 2 years in case management position., • Case Management Certification preferred., • Delivers efficient, effective, and seamless care to members., • Demonstrates ability to escalate to management, as necessary., • Demonstrates proficiency in all related technology and documentation requirements., • Consistently meets or exceeds all performance metrics. Level III (in addition to Level II Qualifications) • Must have been in a current Case Management position or similar subject matter expert for at least 5 years., • Case Management Certification required, • Broad understanding of multiple areas (i.e. UM and CM). At this level, incumbent is required to know multiple functional areas and supporting systems., • Expertise in Case Management area and able to handle complex assignments, challenging situations, and highly visible issues., • Ability to lead the training of new staff., • Demonstrated presentation skills. Physical Requirements: • Ability to travel and work long hours on a computer., • May require flexible hours to meet needs of member discussions. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: E2: Minimum: $62,400 - Maximum: $ 96,081 Level II: E3: Minimum: $62,400 - Maximum: $ 106,929 Level III: E4: Minimum: $65,346 - Maximum: $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Under the guidance of the assigned EPMO leader, the EPMO Project Manager is responsible for managing and delivering application, operations, ongoing program, and/or business projects for the Excellus Health Plan. Essential Primary Responsibilities/Accountabilities: Level I: • Works with Project Manager Levels II/III/IV to determine project schedules, deliverables, assignments, tasks, project meetings (scheduling and meeting notes), status reporting, communication, and action items, as required., • Works with Project Managers Level II/III/IV and project teams to track work, tasks, and project assignments in order to keep projects on-time and within scope and budget., • Facilitates core team meetings and other relevant project meetings including managing project agendas and minutes., • Creates and manages documents in support of the project Change Management (CMR) process., • Functions as a back-up for Project Manager Levels II/III/IV, as needed., • Performs project management duties over small tier and Enterprise projects or other initiatives as assigned., • Maintains currency on emerging project management techniques and advanced communication mechanisms., • Learns departmental tools required to do the work: Planview, Microsoft Teams, Sciquest, SNOW etc., • Monitors and evaluates quality of performance and product from all work within scope of responsibility., • Always acts professionally., • Fosters an environment of continuous improvement and encourages innovative thinking., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Plans, directs, and coordinates a matrixed team's activities to manage and implement approved scope from business case through project close-out., • Plans, schedules, monitors, and reports on activities related to the project., • Determines, monitors, and reviews all project economics to include project costs, operational budgets, staffing requirements, project resources, and project risks., • Monitors and controls project scope, requirements and change management needs., • Identifies the appropriate blend of talent and resources to meet project needs and requirements., • Formulates contingency plans to address schedule revisions, resource adjustments, funding allocations, and work requirements., • Applies appropriate tools to accurately estimate and plan the work of teams or project groups within agreed processes and policies. Produces work plans according to required standards., • Monitors and reports on the progress of the resolution of high impact problems according to established standards., • Escalates issues which project team is unable to resolve through appropriate channels relating to schedules, working methods, resources, staff matters, or technical difficulties. Passes decisions clearly outside scope of project upward, including proposed solutions whenever appropriate., • Meets regularly with management, sponsors, and project teams to review project scope/progress and resolve project issues., • Establishes appropriate metrics for measuring key project criteria., • Maintains currency on emerging technologies and project management techniques., • Monitors and evaluates quality of performance and product from all work within scope of responsibility., • Fosters an environment of continuous improvement. Constantly exploring ways to increase efficiencies and productivity, reducing waste, and reducing costs., • Matrix manages cross-functional suppliers: internal IT, outsource partners, contractors, third-party consultants, etc., in delivering solutions., • Maintains knowledge of hardware, software, organizational policies, and organizational management structures and uses this knowledge to advise on and justify their current use., • Represents Managers and Directors of supported areas in all meetings pertaining to related projects, including decision-making responsibilities, attendance at Corporate and regional committees, meetings and workgroups., • Coaches and provides counsel to members of cross-functional teams to accomplish project objectives, meet established schedules and budget, or resolve technical/operational issues., • Serves as a Change Leader, developing and implementing strategies that will benefit the Heath Plan., • Mentors new Project Managers on Excellus methodology, processes, tools, organizational structure., • Assists with coordination of the workload of several Level I/II and Contract PMs on larger projects requiring multiple PMs and teams., • Works with various groups across the organization to define the scope of a project and how that contributes to larger strategic goals and initiatives of a department and/or the corporation., • Develops, proposes, and negotiates project proposals, quotations, and add-ons to leadership and the customer. May be responsible for preparing incoming management for transition from implementation to operating stage., • Performs elevated project management duties; specifically, provides focus on business outcomes and measurable business benefits, manages multiple projects which target one defined business outcome, manages changes in business strategy and priorities, and maintains an organizational/enterprise wide focus., • Meets with Project Managers regularly to discuss project related tasks, schedules, risks & issues and deliverables., • Manages large scale, highly visible, strategic enterprise projects that may transition to ongoing responsibility as 'owner' for end to end program management, • Functions as a resource to the project team in areas of escalation & support, critical path management and as a level one escalation point of contact for other project managers, Business areas, Sponsors, IT staff and EPMO leadership., • Provides project management expertise, guidance and support to other Project Managers, • Builds strong professional relationships with Project Managers and leadership., • Provides supplemental training to Project Managers as needed., • Develops and communicates project management best practices., • Provides governance for project artifacts including project schedule review., • Project Management Subject Matter Expert in usage of change management, project methodology, budget management, risk management and other project processes and procedures., • May support EPMO Leadership with interviewing of new candidates; on-boarding process for new employees or contractors; providing input to staff performance reviews., • Creates program level summarized status reporting as appropriate. May engage Demand Management and Business Resource Managers as necessary for business case questions/development., • Contributes to Methodology and Process creation; comments and reviews to enhance organizational process maturity and delivery capability. Fosters an environment of continuous improvement., • Assists with the definition, streamlining and improvement of execution and governance processes, identifies and assists with opportunities for enhancing process uniformity., • May represent Managers and Directors of supported areas in meetings pertaining to related projects, including decision-making responsibilities, attendance at Corporate and regional committees, other meetings and workgroups. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, multiple projects and/or programs, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I: • Bachelor's degree in Computer Science, Information Technology, Business Administration or relevant field (or four additional years related work experience in lieu of degree)., • Three (3) years related work experience., • Technically competent with various software programs such as MS Project, Word, OneNote, Excel and PowerPoint., • General knowledge of multiple project methodologies: Waterfall, Agile, SDLC, etc., • Maintains awareness of project management methodologies, processes and deliverables., • Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities., • Ability to react to project adjustments and alterations promptly and efficiently., • Ability to be flexible during times of change., • Persuasive, encouraging, and motivating., • Strong all-around soft skills and high level of proficiency using written and oral communication skills., • Adept at conducting research when project-related issues occur., • Effectively prioritize and execute tasks in a high-pressure environment., • Strong follow-up skills., • Self-motivated; ability to take initiative and ownership., • Writes and speaks fluently on all aspects of work., • Demonstrated problem solving skills., • Five (5) years related work experience., • PMP certification preferred, 3 years of Project Management experience can be substituted in lieu of certification., • Demonstrated experience in multiple project methodologies - waterfall, Agile, SDLC, etc., • Demonstrated leadership skills., • Demonstrated skills in developing and achieving project scope, costs, and schedule., • Demonstrated skills in forming and fostering high performance, cross-functional teams., • Writes and speaks fluently on all aspects of work. Communicates effectively with users/customers, and colleagues 2-3 levels up/down and across a range of disciplines, and all levels of management., • Experience drafting concise and informative communication pieces at the Departmental and/or Organizational level., • Experience with Quality principles and tools. Demonstrated problem solving skills., • Very strong analytical and business process development skills., • Demonstrated competence in project leadership tasks., • Eight (8) years related work experience., • PMP certification preferred, 5 years of Project Management experience can be substituted in lieu of certification., • Experience in drafting both internal and external communications to convey project findings and status., • Demonstrated experience managing teams executing under multi-phased and multi-deployment project schedules., • Demonstrated experience communicating with senior management in various formats, informal discussions, written reports, scheduled meetings and executive level presentations., • Ten (10) years related work experience., • PMP certification preferred, 7 years of Project Management experience can be substituted in lieu of certification., • Demonstrated ability to manage multiple projects and teams, working constructively and professionally with external vendors/clients and all levels of management across the Health Plan., • Ability to maintain poise and composure under pressure and in difficult situations., • Demonstrated proficiency in problem-solving tools/techniques., • Demonstrated experience with project design, development, evaluation, and governance processes required to manage multiple disparate projects across the organization (large and small)., • Detailed knowledge of information technology infrastructure and systems preferred., • Demonstrated expertise in strategic project planning, management and execution., • Strong conflict resolution and negotiation skills., • Excellent verbal and written communication skills., • Skilled in resource management (feedback, evaluation, staffing)., • Maintains knowledge of all relevant legislative and regulatory mandates and ensures that all activities follow these requirements. Physical Requirements: • Ability to travel across regions In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade E3: Minimum: $62,400 - Maximum: $106,929 Level II: Grade E4: Minimum: $65,346 - Maximum: $117,622 Level III: Grade E6: Minimum: $79,068 - Maximum: $142,322 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: The Health Outcomes Specialist I-II supports the Health Outcomes & Community Impact (HOCI) strategic plan, goals, enterprise-wide measures, and efforts to achieve improvement across our markets and populations. The role supports the design, implementation, and evaluation of initiatives that improve measurable health outcomes across priority member populations. This role ensures that interventions designed to address disparities lead to demonstrable improvements in clinical outcomes, utilization, community impact and member experience. Working within the HOCI team, the Health Outcomes Specialist partners with internal stakeholders including Quality, Healthcare Management, Medical Governance, Provider Network, Pharmacy, Data Analytics, and Marketing to operationalize strategies that improve outcomes for members experiencing disproportionate health risks or barriers to care. This role translates population health insights and equity-informed strategies into actionable interventions, program implementation, and outcome measurement. Essential Accountabilities: Level I • Partners with leadership on sharing and updating a robust health equity and community health training initiative that spans the entire enterprise as well as externally., • Research and maintains sound knowledge of health equity, evidence-based improvement interventions, industry trends, best practices, and benchmarks to deliver innovative and effective solutions for the management of the HOCI strategy., • Consults on the development of the health equity data infrastructure to ensure appropriate creation of downstream clinical interventions to mitigate health disparities., • Facilitates processes needed to analyze and improve processes and workflows. Organizes and facilitates large educational and re-engineering sessions. Facilitates interdepartmental coordination and communication with all Care Management functional areas, such as, but not limited to Case Management, Utilization Management, Behavioral Health, Medical Claim Review and Audit, Health Promotion, Disease Management, to support delivery of high quality, timely customer solutions., • Consults with key internal stakeholders including medical directors, operational and strategic leadership, SMEs, and regional directors as well as external network/other Blues plans regarding the nature of the opportunity identified, potential interventions, and desired and expected outcomes., • Evaluates initiatives and determines key benchmarks in collaboration with health equity stakeholders for its use in subsequent evaluations., • Analyzes, compiles and implements interventions to incorporate into strategic assessments; creates comprehensive strategic proposals to improve health outcomes. Collaborates with other departments early in the initiative development cycle including quality, provider engagement, customer care, VBP programs, corporate communications/marketing, clinical operations, and others, in regard to cross-functional business processes, program development initiatives and timelines., • Collaborates with the Quality department to facilitate health equity accreditation requirements., • Consults with the CIP team to incorporate a community-based approach on projects, processes and initiatives., • Assesses member, provider and other key stakeholders' experience related to new or updated initiatives and plans proactively to address their concerns and needs positively., • Oversees vendor relationships associated with vendor partners as needed, including identification of key vendors, nurturing vendor contacts, RFI/RFP creation and strong oversight, pricing negotiations, contract facilitation with legal and other entities, monitoring vendor SLAs/PGs as needed., • Provides reports and recommendations to the Utilization Management/Case Management (UM/CM) team for action. Responsible for defining, coordinating, and communicating the ongoing monitoring of existing programs in HOCI and other areas as relevant to ensure meaningful intervention outcomes and value are realized and partner with key stakeholders to support strong results. Serves as subject matter expert in maintaining the UM/CM training program for PHE and other key stakeholder roles., • Represents Medical Services on Health Plan-wide cross functional process improvements teams, as requested by manager/director. Coordinates HOCI committees to define, prioritize and facilitate initiatives, as appropriate., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Participates in, facilitates, and may manage all aspects of meetings within HOCI and in support of program development as needed., • Mentoring and coaching of program development team within the department and others in similar roles as appropriate., • Provides input and recommendations into strategic proposals for program development team., • Acts as an ambassador of the team function throughout the organization to ensure consensus, collaboration, and support., • Provides presentations to key stakeholders to share the vision and mission of the HOCI team and build awareness, support, and participation for the process and team. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Minimum of two (2) years' experience working within a health plan related to Health Equity/ Population Health Management or other clinically related program development with Bachelor's degree in related field. In lieu of a degree, minimum of eight (8) years' experience working within a health plan in a role related to population health management/case management interventions/programs or other clinically related program development required., • Five (5) years of clinical experience required (RN, LPN, BH, MPH, etc.), • PMP certification preferred., • Working knowledge of best practices and tools related to project management and process engineering/improvement Working knowledge of Corporate Medical Policies, InterQual and Milliman & Robertson guidelines, NCQA standards, URAC requirements, HEDIS, CMS requirements, and NYSDOH medical management mandates & program requirements., • Demonstrates effective verbal communication skills and strong writing capabilities., • Developing skills in reading, analyzing and understanding analytics reports and documents., • Understands basic concepts of return-on-investment measurement. Exhibits excellent organizational, planning, and project management skills. Makes decisions using solid judgment skills to impact identified problems., • Resourceful and appropriately tenacious in the face of varied opinions to gain consensus., • Exhibits leadership through meeting facilitation., • Subject matter expert on the development of clinical strategic interventions. Level II (in addition to Level I Qualifications) • Minimum of six years' experience working within a health plan in a role related to utilization management/case management interventions/programs or other clinically related program development., • Strong understanding of and preferred experience with Return-on-Investment measurement and concepts., • Experience with process development and refinement, experience leading projects whether formal or informal. Reads, analyzes, and understands complex analytics reports and documents. Able to identify further areas of exploration/opportunity and guide analytic requests to explore targeted opportunities., • Demonstrated strengths with emotional intelligence including keen collaboration, consultative relationship building, and consensus building skills. Physical Requirements: • Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer., • Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time., • Ability to work in a home office for continuous periods of time for business continuity., • Ability to travel across the Health Plan service region for meetings and/or trainings as needed., • Manual dexterity including fine finger motion required., • Repetitive motion required., • The ability to hear, understand, and speak clearly while using a phone, with or without a headset., • Must have a valid Class D license and ability to operate a motor vehicle. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): E2: $62,400 - $96,081 E5: $71,880 - $129,384 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Category/Area of Expertise: Retail Operations Job Requisition: 498922 Address: USA-NY-Albany-96 Wolfe Road Store Code: Store 08362 Produce/Perishable (5152198) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. PRIMARY PURPOSE Effectively assist in the management of department operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Hannaford Strategy. QUALIFICATIONS A high school graduate or equivalent preferred. • Strong understanding of store operations and merchandising techniques preferred., • Effective communication, customer service, and selling skills., • Must have effective interpersonal and organizational skills. Desire and ability to lead and manage a team., • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job., • Strong problem solving skills., • Must meet minimum age requirements. Physical Requirements • Ability to use computers and other communication systems required to perform the job functions., • Stand and walk 100% of the time., • Lift up to 50 lbs. 80% of the time and up to 75 lbs. occasionally., • Reach to shoulder level or above on occasion while lifting 30 lbs., • Frequent bending, reaching, grasping, and lifting produce items at or above waist level., • Tolerate working in cold temperatures for up to 20 minutes at a time., • Use hands to operate controls, feel objects and use tools to open and prepare products., • Handle a variety of substances associated with cleaning materials, packaging materials, and food products., • Meet volume activity standards established for the department. PREFERRED REQUIREMENTS • In the absence of the department manager, manage the department operations in accordance with established department standard practices., • Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers' expectations., • Assist in growing sales through effective merchandising strategies., • Assist in hiring, training and developing associates to meet the department needs., • Assist in managing performance through planning, coaching and disciplinary efforts., • Ensure that department conditions involving department appearance, quality, variety, safety, and food safety are consistently maintained at the highest level., • Maintain effective work schedules to meet production and customer service standards as well as associates' personal needs., • Actively recognize associates who deliver great service and coach associates to expectations when necessary., • Understand and use company tools such as; financial reports, scheduling, productivity, ordering, and business information systems., • Maintain accurate records of production, shrink, sales, and inventory., • Assist in communicating department and company policies to associates., • Perform various department functions as needed to meet production and customer service guidelines., • Assist in special projects., • Must be able to meet the physical requirements of the position, with or without reasonable accommodations., • Receive, store, process and merchandise all products in accordance with established department guidelines. Salary range is between $ 18.95 - $27.25 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Category/Area of Expertise: Retail Operations Job Requisition: 495733 Address: USA-NY-Guilderland-5239 Western Turnpike Store Code: Store 08393 Management (7249019) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES • Provide outstanding friendly customer service., • Observe and follow all company policies and established procedures., • Clean and assist in prompt cleanup of spills and breakage., • Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy., • Assist in special projects and perform other functions as assigned by supervision., • Work within our company's management planning (MPA) guidelines to maintain productivity., • Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards., • Treat all associates with fairness, dignity, and respect., • Control excessive use of store supplies, such as ribbons, receipt tape, bags, labels and cleaning materials., • Sweep floors during store hours and assist in other cleaning duties as assigned. Record on designated forms any price discrepancies and/or any "not on file" items that are encountered on electronic point-of-sale terminal, request price checks promptly on any such items according to company policy., • Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior., • Perform all other duties as assigned. QUALIFICATIONS • Effective communication and customer service skills., • Must meet minimum age requirements to perform specific job functions., • Willingness to learn multiple tasks., • Demonstrated ability to perform the technical requirements of the job. Physical Requirements • Perform repetitive hand/armmotions while standing the majority of the shift., • Continuous fine finger motions such as pinching, grasping when handling money., • Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion., • Push or pull up to 75 pounds on occasion., • Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners., • Have sufficient visual acuity to read the RF unit display screen as well as check identification cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS • Greet all customers and provide them with prompt courteous service and assistance., • Accurately match all items from the customer's on-line shopping list., • Ability to shop multiple customer orders simultaneously using the designated tools and equipment., • Substitute items for customers if they request it., • Assist customers picking up orders at designated pickup location., • Recognize or differentiate between all of the various types of produce merchandise carried in the store, including differences between varieties of similar classes of products(e.g., apples, lettuces, etc..)., • Bag or package merchandise according to established company policies and procedures. Label and store in designated area for customer pickup., • Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 16.00 - $22.30 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Category/Area of Expertise: Retail Operations Job Requisition: 500457 Address: USA-NY-Albany-96 Wolfe Road Store Code: Store 08362 Front End (5151745) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES • Observe and follow all company policies and established procedures., • Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy., • Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets, • Assist in special projects and perform other functions as assigned by supervision., • Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards., • Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior., • Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times., • Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis., • Frequently, perform cashier and/or bagging functions, • Frequently, perform service desk/kiosk and if trained, bookkeeper functions, • Perform all other duties as assigned. QUALIFICATIONS • Effective communication and customer service skills., • Must meet minimum age requirements to perform specific job functions (18 years of age)., • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job., • Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk. Prerequisite Training: • Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets, • Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet Physical Requirements • Perform repetitive hand and arm motions while standing/walking the majority of the shift., • Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion., • Push or pull up to 75 pounds on occasion., • Work in and out of inclement weather when necessary., • Gather up to five shopping carts and push them to designated areas., • Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners., • Have sufficient visual acuity to check identification cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS • Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously., • Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience., • Handle cash pickups and change orders as requested and log as required., • Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages., • Provide customers and associates with hassle-free refunds while applying all applicable guarantees, • Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service, • Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary., • Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 17.60 - $26.20 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Category/Area of Expertise: Retail Operations Job Requisition: 500411 Address: USA-NY-Delmar-180 Delaware Avenue Store Code: Store 08339 Front End (5151724) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES • Observe and follow all company policies and established procedures., • Clean Service Desk/Kiosk., • Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy., • Assist in special projects and perform other functions as assigned by supervision., • Work within our company's management planning (MPP) guidelines to maintain productivity., • Support and comply with all company's safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards., • Treat all associates with fairness, dignity, and respect., • Perform accurate price check functions., • Control excessive use of store supplies, such as ribbons, receipt tape, bags and cleaning materials., • Record on designated forms any price discrepancies and/or any "not on file" items that are encountered on electronic point-of -sale terminal, request price checks promptly on any such items according to company policy., • Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks and the sale of tobacco/alcoholic beverages., • Adhere to company policy pertaining to excessive cash in registers and request cash pickup in accordance with company policy., • Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior., • Process all of the various types of transactions accepted by the store including but not necessarily limited to cash, checks, authorized Accounts Receivable sales, Electronic Payments, WIC, coupons, gift cards, bottle credits, refunds, lottery, Western Union etc. in strict accordance with established company policies and procedures including full compliance with any legal requirements or regulations governing same., • Secure register at all times when leaving it unattended; protect company assets at all times., • Use and maintain equipment in good working order and report problems or malfunctions immediately., • Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis., • Be knowledgeable in and able to recognize or differentiate between all of the various types of produce merchandise carried in the store including differences between varieties of similar classes of products (e.g., apples, lettuces, etc.)., • Frequently, perform cashier and/service associate functions., • Perform other duties as assigned QUALIFICATIONS • Effective communication and customer service skills., • Must meet minimum age requirements to perform specific job functions., • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job., • Demonstrated ability to perform the technical requirements of the job. PREREQUISUTE TRAINING • Completed Cashier/Service Associate training packet Physical Requirements • Stand 100% of the time with occasional walking short distances., • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine, scanner, computer, and calculator., • Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion., • Push or pull up to 75 pounds on occasion., • Frequent reaching and grasping at waist level; occasionally above shoulder or below waist level., • Meet established volume activity standards for the position., • Have sufficient visual acuity to check ID cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS • Greet all customers and provide them with prompt, courteous service and assistance., • Provide outstanding, friendly customer service., • Record (scan) the purchases of a customer into the cash register efficiently and accurately., • Collect money in the forms of cash, checks or electronic funds from customers and tender accurate change in accordance with company policies and procedures., • Provide customers and associates with refunds in accordance with standard practice., • Must be able to meet the physical requirements of the position, with or without reasonable accommodations., • Follow Anti-Money Laundering guidelines while processing Western Union, Money Orders, Prepaid Cards and Check Cashing. Salary range is between $ 16.00 - $22.30 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Job Description ob Title: Pet Groomer Location: 1 Crossgates Mall rd, Albany ny 12203 Employment Type: [Full-Time/Part-Time] Reports To: Salon Manager / Store Manager Job Summary We are seeking a skilled and compassionate Pet Groomer to join our team. The ideal candidate has experience grooming a variety of dog breeds and is committed to providing safe, high-quality grooming services while ensuring the comfort and well-being of pets. Key Responsibilities * Perform grooming services including bathing, brushing, trimming, clipping, nail trimming, ear cleaning, and breed-specific haircuts * Evaluate pets for skin conditions, parasites, or other health concerns and notify pet owners of any issues * Safely handle pets of various sizes, temperaments, and breeds * Maintain cleanliness and sanitation of grooming tools, equipment, and work areas * Ensure pets are groomed according to owner instructions and breed standards * Provide excellent customer service by communicating clearly with pet owners about services and care recommendations * Maintain accurate records of services performed * Monitor pets during grooming to ensure safety and comfort * Upsell additional grooming services or products when appropriate Qualifications * Previous pet grooming experience preferred * Knowledge of breed-specific cuts and grooming standards * Ability to safely handle animals of all sizes and temperaments * Strong attention to detail * Excellent customer service and communication skills * Ability to stand for extended periods and lift up to 50 lbs * Certification from a grooming school is a plus Preferred Skills * Familiarity with grooming software or appointment scheduling systems * Basic knowledge of animal behavior * Ability to work in a fast-paced environment * Team-oriented mindset Work Environment * Exposure to wet conditions, pet dander, and grooming chemicals * Standing for long periods * Weekend and holiday availability may be required Compensation & Benefits * Tips * Ongoing training opportunities

Job Summary The Oncology Territory Manager represents Daiichi Sankyo to assigned customers. The Oncology Territory Manager represents the assigned product(s), and their approved indications, providing approved disease state and product information, and resources to physicians and other customer stak

Job Description Job Description Job Title: Customer Service Representative (Retail Sales Specialist) Department: Home Outlet Reports To: Store Manager or Assistant Manager Location: Colonie , New York Pay Rate: Hourly Rate $19 - $22 plus Weekly Commission Opportunity Position Summary The Customer Service Representative (CSR) plays a key role in creating a positive shopping experience for Home Outlet customers. This position is responsible for greeting and assisting customers, providing knowledgeable product recommendations, processing sales transactions, and maintaining store presentation standards. The CSR supports overall store operations while ensuring a safe and welcoming environment for all. Key ResponsibilitiesCustomer Experience & Sales • Greet customers in a friendly, professional manner in-store and by phone., • Provide information regarding product availability, pricing, and use., • Deliver outstanding customer service with the goal of driving repeat business., • Accurately process customer purchases using the point-of-sale system., • Cut materials such as carpet, vinyl, and padding to customer specifications., • Assist customers in safely loading purchased materials into their vehicles., • Move merchandise from the receiving area to sales floor and ensure correct placement., • Tag products with pricing labels in accordance with store guidelines., • Maintain a clean, safe, and organized store environment by straightening displays and covering materials as needed to prevent weather damage., • Perform regular inventory counts and update inventory records accordingly., • High school diploma or GED required., • Basic reading, writing, and math skills., • Ability to communicate clearly and professionally with customers and team members., • Strong interpersonal skills with a customer-first mindset., • Ability to work collaboratively in a team-oriented environment.

Job DescriptionRemote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer • Remote, work-from-home career, • Average first-year earnings of $69K through commissions and bonuses, • Increased earning potential in later years through performance and renewals, • Residual income opportunities through client renewals, • Unionized position with stock options, • Comprehensive benefits package including medical, dental, and prescription coverage, • Ongoing training and mentorship from experienced managers, • High-quality leads provided with no cold calling friends or family, • Flexible scheduling within a career-focused structure, • Advancement and recognition opportunities with promotion from within, • Supportive and collaborative virtual team environmentQualities We Value, • Willingness to learn and be coached through structured training, • Friendly, outgoing, and professional communication style, • Genuine desire to help others by providing guidance and solutions, • Strong verbal communication and relationship-building skills, • Sales or customer service experience is helpful but not requiredQualifications, • Laptop or desktop computer with a working camera, • Insurance license required or willingness to obtain one, • Basic computer skills, • Must reside in North America including the United States or Canada, • We do not hire candidates residing outside North AmericaResponsibilities, • Contact provided leads to schedule virtual meetings with clients, • Present benefit programs and assist clients with enrollment, • Build and maintain strong client relationships, • Work closely with your manager to set goals and achieve them