Customer manager jobs in New Rochelle, NYCreate job alerts

Heart to Heart Home Care is seeking a coordinator to join our quickly growing team! Description: As a coordinator you will be responsible for answering and documenting any issues, inquiries and/or schedule changes that occur for our Brooklyn branch. The coordinator is responsible for managing incoming Brooklyn branch employee call outs and finding replacements to care for our patients as needed. Qualified candidates must be extremely detail-oriented, with excellent communication, and problem solving skills. Responsibilities: Match, assign and schedule caregivers based on availability and skill level. Trouble shooting & educating staff on how to use our call in & out system. Excellent customer services skills (written and verbal). Ability and willingness to accept calls at any time. Requirements: Must be fluent in conversation Spanish. Must be available weekends to be in office. Knowledgeable in Word, Excel, and HHA Exchange a PLUS. Remain composed, professional, and maintain a positive attitude. Job Type: Full-Time Schedule type: (Saturday & Sunday/8:00am - 4:30pm) ( 3 weekdays/ 9:00am-5:30pm) What we offer: Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits Employee of the month incentive Job Type: Full-time Schedule: 8 hour shift Work Location: In person Job Type: Full-time Pay: $18.00 - $23.00 per hour Schedule: Every weekend Monday to Friday Morning shift Work Location: In person Job Type: Full-time Benefits: 401(k) Health insurance Paid time off Work Location: In person

Job Title: Server Location: Pelham, NY Job Type: Full-Time Job Summary: We are seeking for a reliable, friendly, and customer-focused server to join our team. The ideal candidate will have a passion for providing excellent service, strong communication skills, and the ability to thrive in a fast-paced environment. As a server, you will be responsible for taking orders, delivering food and beverages, and ensuring guests have a memorable dining experience. Key Responsibilities: -Greet guests promptly and warmly -Take accurate food and beverage orders and enter them into the POS system -Serve food and beverages in a timely and professional manner -Check in with guests to ensure satisfaction and address any concerns -Maintain a clean and organized dining area, including tables, chairs, and service stations -Follow all health, safety, and sanitation guidelines -Collaborate with kitchen and bar staff to ensure smooth service -Process payments accurately and return change or receipts -Handle guest complaints or refer to management when necessary -Upsell menu items and promote specials Qualifications -Previous serving or customer service experience preferred (but not required) -Excellent interpersonal and communication skills -Ability to multitask and work well under pressure -Basic math and POS skills -Reliable, flexible, and team-oriented -Must be able to stand for long periods and lift up to 25 lbs Work Schedule: -Flexible hours including evenings, weekends, and holidays -Shifts may vary based on restaurant hours and business needs Compensation: Hourly wage ($11) + tips

Role Overview Join KPOT, one of the fastest-growing restaurant brands in the U.S! With over 100 locations and expanding, KPOT is redefining the dining scene with its unique All-You-Can-Eat Korean BBQ and Hot Pot experience. We are seeking a passionate Restaurant Manager (Bilingual) who thrives in a fast-paced, high-energy environment. At KPOT, you will be part of a vibrant team dedicated to delivering incredible guest experiences, with real opportunities to grow your career. For those who are result-driven, enthusiastic, and looking to join a one-of-a-kind team, KPOT is the place to be! The Restaurant Manager plays a critical leadership role at our KPOT locations, overseeing the success of front-of-house operations. This Restaurant Manager position requires an individual who is highly organized, adept at multitasking, and capable of coaching team members effectively in real-time. The ideal Restaurant Manager will have a strong track record of fostering a culture of exceptional hospitality and will be responsible for ensuring seamless day-to-day operations. Availability to work evenings and weekends is essential. RESPONSIBILITIES • Full Operational Oversight: Hold full P&L accountability, manage prime cost control (food, labor, purchasing), inventory, and ensure compliance with federal, state, and local regulations., • Team Leadership & Staffing: Lead hiring, staffing to required levels, corrective actions, and integrated company initiatives across teams., • Standards & Procedures: Maintain expert knowledge of brand standards, plate presentation, recipe adherence, and overall operational procedures., • Customer & Floor Management: Oversee floor operations, shift management, labor cuts, and engage with customers to ensure exceptional service., • Facilities & Special Projects: Conduct operational audits, resolve facilities issues, and manage weekly special projects. Core Qualifications • Restaurant & Bar Management Experience: 2+ years leading full-service restaurant operations and bartending, with a hands-on approach to service and team supervision., • Certified Food Safety: Holds a valid State-Mandated Food Handlers Certification, ensuring compliance with health and safety standards., • Tech-Savvy Operations: Proficient in POS systems, scheduling software, inventory/purchasing platforms, streamlining daily operations., • Professional Communication: Demonstrates clear, high-level communication skills to effectively lead teams and enhance guest satisfaction., • Financial Acumen: Solid experience with P&L management, understanding the relationship between sales, labor, and operational costs., • Bilingual, English and Mandarin required Preferred Qualifications • Advanced Leadership: 3+ years in full-service restaurant management and bartending, with a proven track record of operational excellence., • Food Safety Expertise: Holds a State-Mandated Food Manager Certification, reflecting advanced food safety and regulatory knowledge., • Operational Technology Mastery: Deep familiarity with restaurant tech tools, including advanced POS, scheduling, and inventory systems., • Guest Experience Champion: Strong communication and a passion for delivering world-class service at every touchpoint., • Strategic Financial Insight: In-depth understanding of P&L metrics with the ability to implement strategies that drive profitability and improve key KPIs. Perks & Benefits • Flexible Scheduling: Enjoy a healthy work-life balance with shifts that fit your lifestyle., • Generous Employee Discount: Receive 30% off meals to enjoy your favorite dishes anytime., • Vibrant Work Culture: Be part of a fun, high-energy team with opportunities for career growth and advancement., • Performance-Based Bonus Potential: Earn additional income through performance and goal-driven incentives. ABOUT KPOT KPOT offers both worlds of Korean BBQ and Asian Hot Pot. What is Hot Pot? Hot pot is an Asian cooking method, prepared with a simmering pot of soup stock at the dining table, containing a variety of East Asian foods and ingredients. While your hot pot is simmering, ingredients are placed into the pot and are cooked at the table in front of your eyes, in a manner similar to fondue. Korean barbecue known locally as (고기구이) gogi-gui, “Meat Roast”, refers to the Korean cuisine method of grilling meat such as beef, chicken or pork, that you prepare yourself at your table. Our menu offers an extensive selection of fresh quality meats, seafood, noodles, and vegetables for Hot Pot and BBQ experience. KPOT Korean BBQ & Hot Pot provides equal employment opportunities (EEO) to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability status, genetic information (including family medical history), marital status, amnesty, status as a covered veteran or any other characteristic protected by applicable federal, state and local laws. Job Type: Full-time Pay: $65,000.00 - $85,000.00 per year Benefits: • Employee discount, • Flexible schedule, • Paid time off, • Paid training Shift: • Day shift, • Evening shift, • Night shift, • Work Location: In person

Job Title: Shift Lead Location: Juici Patties Reports To: Store Manager / Kitchen Manager Job Summary: The Shift Lead at Juici Patties is responsible for supervising daily shift operations, ensuring smooth service, and maintaining high standards for customer satisfaction. You’ll support the team by coordinating tasks, managing workflow, and stepping in wherever help is needed — whether it’s at the counter, kitchen, or with customer service. This role requires strong leadership, excellent communication skills, and the ability to stay calm and organized during busy periods. Key Responsibilities: Lead the team during your shift to deliver excellent customer service and quality food Ensure all staff follow company policies, procedures, and health & safety regulations Assist with opening and closing duties, including cash handling and store cleanliness Handle customer inquiries, concerns, or complaints professionally and promptly Support kitchen and front-of-house staff to maintain smooth workflow Train and mentor new or junior team members during shifts Monitor inventory levels and communicate supply needs to management Report any operational issues to management Qualifications: Previous experience in a fast-paced food service environment preferred Strong leadership and problem-solving skills Excellent communication and interpersonal skills Ability to multitask and stay calm under pressure Positive attitude and team player mentality Benefits: Competitive pay Growth opportunities Friendly and supportive work environment

We are looking for a motivated and professional Real Estate Agent to join our team. The ideal candidate will assist clients in buying, selling, and renting properties while providing expert advice and exceptional service throughout the process. Key Responsibilities: Assist clients in buying, selling, and renting residential or commercial properties Provide guidance and advice on market conditions, pricing, and legal requirements Schedule and conduct property viewings and open houses Promote properties through listings, advertisements, and networking Negotiate contracts and handle all necessary paperwork Maintain up-to-date knowledge of real estate laws, local zoning regulations, and financing options Build and maintain relationships with clients, developers, and other real estate professionals Qualifications: Valid real estate license Proven experience as a real estate agent or similar role preferred ( but not required) Strong negotiation and communication skills Customer-service oriented and goal-driven Knowledge of local property market and real estate trends Ability to work independently and manage time efficiently Basic computer and mobile device proficiency (for CRM, listings, etc.)

We are seeking a reliable, detail-oriented individual to assist with warehousing duties and order processing at our facility. The ideal candidate must be organized, able to work efficiently in a fast-paced environment, and comfortable communicating in both English and Spanish. Key Responsibilities: Receive, organize, and store incoming inventory Ship customer orders accurately, Attaching POD's to shipped invoices. Maintain clean and safe work environment Answer calls and take customer orders over the phone or in person Coordinate with team members and update order tracking systems Communicate with Spanish-speaking customers and team members Requirements: Previous warehouse or order fulfillment experience a plus Must speak and understand Spanish (required)

we are seeking a motivated person, to join our team and help us deliver exceptional customer service and sky rocket our sales, working closely with our management to drive success.

Position: Receptionist Location: Bronx, NY Industry: Rental Car Services Are you a bilingual professional with strong people skills and a polished, reliable presence? Join our growing team in the fast-paced rental car industry right here in Bronx New York We are seeking a fluent English and Spanish speaker who thrives in a client-facing role and can deliver exceptional service to a diverse customer base. Key Responsibilities: Greet and assist customers with reservations, pickups, and returns Communicate clearly in both English and Spanish to ensure excellent service Answer phone inquiries and handle transactions accurately Maintain a clean, organized, and professional front desk and office area Coordinate with drivers, fleet staff, and managers to ensure smooth operations Requirements: Must be fluent in English and Spanish Strong communication and interpersonal skills Presentable, professional appearance and attitude Basic computer skills and familiarity with scheduling or POS systems Prior customer service or rental car experience is a plus, but not required What We Offer: Competitive pay which is open Flexible scheduling (including weekends) Friendly and supportive team environment Opportunity to grow with a locally owned and expanding business If you enjoy working with people, are dependable and bilingual, and want to be part of a growing team in the Bronx, we want to hear from you!

🕒 Schedule: Full-Time, Onsite 📅 Experience Required: Minimum 3 years in AR/Collections We’re looking for a detail-oriented and results-driven Accounts Receivable / Collections Specialist to join our team! 🔧 Responsibilities: Manage and monitor customer accounts to ensure timely collections Follow up on outstanding invoices via phone, email, and other channels Investigate and resolve billing discrepancies Prepare aging reports and update account statuses Coordinate with internal teams to support billing and account issues ✅ Requirements: At least 3 years of experience in Accounts Receivable and Collections Strong communication and negotiation skills Proficiency in accounting software and Microsoft Excel Ability to work independently and meet deadlines Detail-oriented with strong organizational skills

Qualifications Previous experience in a kitchen or culinary setting is preferred but not required. Familiarity with cash register operations and point-of-sale systems such as Aloha POS is a plus. Strong time management skills to handle multiple tasks efficiently in a fast-paced environment. Excellent customer service skills with the ability to engage positively with customers. Knowledge of grocery store operations and retail math is beneficial. Ability to work collaboratively as part of a team while also being self-motivated. Must be able to stand for extended periods and lift moderate weights as required. Join us as a Deli Associate where you can showcase your culinary skills while providing outstanding service to our valued customers!

Moodz Location: Hybrid: Remote & Field (New Rochelle, NY and surrounding areas) Job Type: Part-Time (with potential for Full-Time) About Moodz: Moodz is a dynamic and growing licensed cannabis brand seeking a motivated and highly organized individual to join our team in a unique dual role. This is a rare opportunity to be at the heart of our operations, providing essential administrative support while also being the face of the brand in the field. Position Summary: The Personal Assistant & Brand Ambassador will be a cornerstone of the Moodz team. You will be responsible for ensuring the founder's schedule and communications are managed with precision and professionalism. Simultaneously, you will drive brand awareness and excitement by visiting our retail partners, conducting in-store activations, and passionately introducing Moodz to store staff and customers. The ideal candidate is a self-starter who thrives on variety, is impeccably organized, and loves connecting with people. Key Responsibilities: Administrative & Personal Assistance (approx. 40%): Proactively manage, prioritize, and respond to emails on behalf of the founder, ensuring timely and professional correspondence. Maintain and organize a dynamic calendar, scheduling meetings, appointments, and deadlines with precision. Handle confidential information with the utmost discretion and professionalism. Provide general administrative support to ensure smooth daily operations. Brand Activations & Field Marketing (approx. 60%): Serve as the primary representative of the Moodz brand during in-store visits and promotional events. Travel to various retail locations in the Mount Vernon and surrounding areas to conduct brand activations. Engage confidently and enthusiastically with store managers, staff, and potential customers. Educate retail partners and the public on the Moodz brand story, key products, and our unique value. Set up and manage activation displays and promotional materials, ensuring a professional and on-brand presentation at all times. Build and maintain positive, lasting relationships with our valued retail partners. Gather and report on customer feedback, activation performance, and store insights. Qualifications and Requirements: Proven experience as a Personal Assistant, Administrative Assistant, or in a similar role is highly valued. Experience in promotions, retail, sales, or brand ambassadorship is a significant plus. Exceptional organizational, multitasking, and time-management skills. Outstanding verbal and written communication skills; you can write a professional email and captivate a small crowd. Proficiency with modern office tools (Google Workspace: Gmail, Calendar, Drive, etc., or Microsoft Office Suite). A personable, energetic, and confident demeanor with a natural ability to connect with new people. Must be a proactive self-starter who can work independently and take initiative. Valid driver’s license and reliable transportation are required. Ability to work a flexible schedule, which may occasionally include weekends for special events. Must be based in or near the New Rochelle, NY area. What We Offer: Competitive hourly wage. A unique opportunity to be a core part of a growing and exciting licensed brand. A dynamic role that is never boring, combining office tasks with fieldwork. Direct mentorship from the brand's founder. Potential for increased hours and responsibility as the brand expands.