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About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the___ to do your best work. Creating a career you love? It's Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process ___. Role Summary As a Client Partner at Pinterest, you will serve as a strategic visionary, cultivating trusted relationships with top-tier advertisers through your deep expertise in full-funnel sales. By leveraging your nuanced understanding of client businesses, you will independently engage assigned customer accounts to promote Pinterest products effectively. Your primary responsibilities include meeting performance targets, developing new business, maintaining and expanding customer relationships, and resolving specific customer issues. By guiding clients' efforts, you'll drive value for millions of Pinners seeking inspiration and action, forming strategic alliances both internally and externally. Success in this role depends on your ability to drive substantial revenue growth and spearhead a vision for long-term client success in a collaborative, dynamic environment. What you'll do: Strategic Vision and Partnership Building • Develop and execute full-funnel sales strategies that encompass awareness, consideration, conversion, and retention for top-tier clients, driving measurable business results., • Cultivate and maintain strong relationships across client and agency stakeholders, including C-suite, Investment, Strategy, and Activation teams, organizing key educational summits, strategy sessions, and QBRs., • Build and execute a strategic business plan to drive revenue growth on Pinterest. Get buy-in from key stakeholders (internally and externally) to your strategic approach and drive accountability through influence. Drive y/y growth and spearhead annual deal conversations., • Serve as a product expert, delivering guidance on digital ecosystem and Pinterest's ad offerings, focusing on both upper and lower funnel formats, and staying at the forefront of industry trends to address partner needs., • Spearhead negotiations and develop joint business plans to foster an understanding of partner goals, maximizing impact while mobilizing cross-functional teams to address complex challenges., • Champion Pinterest's value proposition by showcasing impactful ad metrics and positioning Pinterest as a key player in advertisers' media mix., • Proactively identify and communicate opportunities for incremental growth, working closely with clients to expand partnerships. What we are looking for: • Ad Tech and Digital Advertising Expertise: Deep understanding of full funnel advertising solutions that includes media and measurement solutions for brand, consideration and conversion. Nice to have specialized knowledge/expertise in search, display and/or social., • Strong Consultative and Negotiation Skills: Proven track record of developing long-term partnerships and effectively negotiating annual partnership agreements, ensuring mutual satisfaction and driving high-value client engagements., • Analytical and Problem-Solving Skills: Ability to think critically and analytically by leveraging insights, macro trends and micro performance trends to translate learnings into actionable insights to propel revenue growth., • Goal and Result-Oriented Approach: Demonstrated ability to consistently achieve revenue goals while balancing both short and long-term growth objectives to foster continued partnership development. This includes a strategic, results-oriented approach to client and media management, ensuring sustainable success and mutually beneficial outcomes., • Excellent Communication and Collaboration Skills: Able to thrive in fast-paced environments, maintaining high standards of operational excellence, strategic thinking, and fostering a collaborative team atmosphere., • AI Enthusiast:Demonstrates a strong curiosity for and practical application of AI to improve productivity, streamline workflows, and elevate client communications, presentations, and recommendations. Uses AI thoughtfully across account strategy and sales motions to uncover insights, sharpen strategic narratives, and show up as a strong, trusted advisor while maintaining sound judgment and a high bar for quality., • Bachelor's degree in a relevant field such as digital media or SAAS sales, or equivalent experience. In-Office Requirement Statement: • We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection., • This role will need to be in the office for in-person collaboration 2 times per week and therefore needs to be in a commutable distance from our New York office. Relocation Statement: • This position is not eligible for relocation assistance. Visit our___ page to learn more about our working model. #LI-HYBRID #LI-AS5 At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity and incentive compensation. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found ___. US based applicants only$101,565—$209,106 USD Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete___for support.

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together The New York Small Business Field Account Manager (FAM) is responsible for supporting brokers and General Agents who serve small business customers. This role focuses on building strong relationships with brokers, providing education, and ensuring smooth service delivery to help them meet the needs of their clients. The Field Account Manager acts as a key liaison between brokers and internal teams, addressing escalated service issues, monitoring trends, and delivering solutions that enhance broker satisfaction and retention. The SB Fam role in NY also supports the NY Small Group internal team on projects, reporting and tracking, as needed. Primary Responsibilities: • Serve as a consultative resource for brokers and General Agents, offering guidance and support on products, processes, and service solutions, • Conduct in-person meetings with brokers to review service performance, share insights, and identify opportunities for improvement, • Conduct in-person Open Enrollment meetings in the NY NJ and CT Metro area, • Communicate administrative updates, benefit changes, and wellness program initiatives to internal teams as needed for market distribution, • Partner with internal teams to resolve escalated issues promptly and effectively, • Educate brokers on available tools and resources to streamline their operations and improve their client experience, • Build and maintain strong relationships with brokers and General Agents to drive engagement and loyalty, • Collaborate with Sales Account Executives and other field-based staff to ensure alignment and consistency in service delivery, • Represent UnitedHealthcare positively in the marketplace, demonstrating professionalism and expertise Business Contextual Challenges: • Relationship Building:, • Develop and maintain strong broker and General Agent relationships, • Understand broker needs, prioritize efforts, and provide value-added consultation, • Communication:, • Proactively share updates on programs and initiatives, • Ensure responsiveness and follow-through on commitments, • Healthcare Knowledge:, • Maintain a deep understanding of health plan strategies, market trends, and competitive positioning, • Act as a trusted advisor through in-depth product and industry knowledge, • Product Knowledge:, • Clearly articulate UnitedHealthcare's value proposition for medical and specialty programs, • Promote tools and resources that support broker success You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • Active insurance license as required by law upon hire. If not licensed, can obtain within 30 days of hire, • 1+ years of health insurance experience, • 1+ years of experience in customer service or managing relationships, • Proficiency in Microsoft Office, • Proven solid presentation skills in both small and large group settings, • Proven advanced analytical and problem-solving skills, • Proven ability to work in a high-pressure, high-volume environment with self-supported attitude Preferred Qualifications: • Experience in Human Resources or medical benefits, • Familiarity with Salesforce products, • Proven ability to work with external partners such as brokers and consultants What We Offer: You'll be rewarded and recognized for your performance in an environment that provides clear direction, opportunities for growth, and development for future roles. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range $21.63 to $48.08 per hour based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

General Job Title: Head of Cyber Platform Partnerships - US Cyber Risks Division: Cyber Risks Reports To: As per Beazley's organisation chart Key Relationships: Brokers, Wholesalers, Underwriters, Claims staff, Beazley Security, Beazley Distribution, and Clients Job Summary: Play a pivotal role in overseeing the end-to-end delivery of cyber insurance solutions for our SME clients. Strong blend of underwriting, distribution and client engagement, and operational leadership skills. Deep understanding of cyber insurance products, processes, and SME market needs. Key Responsibilities: Planning, Execution & Delivery • Lead the planning, execution, and delivery of cyber insurance solutions for SME clients, ensuring alignment with business objectives and client needs., • Support the Head of Global Cyber Digital risks in the execution and delivery of Beazley's Sub250 Cyber Digital strategy, to drive growth, strategy, and automation in the sub250M cyber market, with a particular focus on the US geography., • Work with the US Cyber Risks Leadership Team, the Head of Global Cyber Digital Risks, and Partner Engagement to develop and execute on business and growth strategies for the Sub250M space; drive engagement with brokers and identify opportunities for continued growth and innovation by sourcing and developing new relationships and opportunities for growth., • Manage and track performance using frameworks for reporting, quarterly reviews and deliverables necessary to ensure success., • Analyse trading data across Beazley's trading platforms (email, portal, API) to generate actionable insights to drive the business forward. Assist with managing and driving e-trading (portal and API) strategy, including broker experience, to achieve efficiencies and drive profitable growth., • Develop and maintain a deep understanding of Beazley's underwriting processes and guidelines, as well as technology capabilities, to develop solutions (working with internal and external stakeholders) that both meet our distribution partners needs and maintain underwriting integrity. Distribution Management • Drive growth and distribution in the sub250M space, including enablement of API and e-trading distribution and relationships., • Develop and maintain knowledge of the competitive landscape in the Sub250M cyber market segment., • Coordinate with Cyber Risks, Beazley Marketing and Partner Engagement to develop and deliver a consistent go to market approach. Underwriting • Work closely with the underwriting management and the wordings team to suggest appropriate changes to the existing cyber insurance offerings to help create new, innovative solutions to meet the evolving needs of the market and maximise sales and profitability, • Structure tailor-made solutions by considering the team underwriting parameters and guidelines; and using underwriting knowledge and experience to win new business and increase retention of existing business Marketing & Customer Journey • Work closely with internal stakeholders (including Underwriting, Claims, Digital Operations and IT) and external partners (including brokers) to ensure smooth and efficient delivery of insurance products and services., • Work with Beazley's marketing team to develop educational and marketing materials to support the sub250 customer base, including agency and broker distribution partners as well as Insureds., • Ensure appropriate marketing materials are in place to support trading relationships, including API and platform trading so that Beazley is "showing" up as intended regardless of trading channel., • Provide support as needed to other stakeholders as relates client experience and customer touch points to help insureds understand and improve on their risk posture. General It is important that within all your interactions both internally and externally you adhere to Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing - as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to: • Comply with Beazley procedures, policies and regulations including the code of conduct, which incorporates the PRA and FCA Conduct., • Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system., • Display business ethics that uphold the interests of all our customers., • Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs., • Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management., • Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups. Personal Specification: Education & Qualifications • 10+ years underwriting experience, preferably in cyber, • Insurance professional designations or advanced degree a plus Skills & Abilities • Able to communicate effectively with others, both verbally and in writing, • Strong analytical skills with attention to detail, • Ability to manage time, meet deadlines and prioritise, • Motivational skills, team worker as well as able to work on own initiative, • General commercial and financial knowledge, including knowledge of financial management for the insurance business Knowledge & Experience • Extensive experience of Cyber Risks underwriting, • Thorough knowledge of underwriting policy, philosophy and practice, • Advanced knowledge of underwriting processes and systems, • Client and broker service experience in the SME segment Aptitude & Disposition • Results focused, self-motivated, flexible and enthusiastic, • Professional approach to interact successfully with managers/colleagues/external suppliers Competencies • Achievement drive, • Analytical thinking, • Strategic thinking, • Service focus, • Team working, • Developing people, • Team leadership, • Conceptual thinking, • The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization, • Attractive base compensation and discretionary performance related annual bonus, • Competitively priced medical, dental and vision insurance, • Company paid life, and short- and long-term disability insurance, • 401(k) plan with 5% company match and immediate vesting, • 22 days annual PTO (full-time, prorated for 1st calendar year of employment), plus paid public holidays with the ability to flex the religious bank holidays to suit your religious beliefs. Additional PTO purchase is available up to a maximum of 5 days per calendar year., • Up to $700 reimbursement towards home office setup, • Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance in support of your wellbeing, • The opportunity to save for, and purchase, shares of Beazley stock, • Six months fully paid parental leave, regardless of how you come to parenthood, • Company paid sabbatical up to 12 weeks after 10 years of continued service, • Support with exam/study leave and fees for relevant qualifications related to furthering education, • Up to 2.5 days matched paid leave for volunteering at a charity of your choice and 5 days paid leave to provide or arrange care for a dependent with a long term care need annually, • Smart working policy and flexible working culture, trusting our employees to do what works best for them, their role and the needs of the business Salary for this role will be tailored to the successful individual's location and experience. The expected compensation range for this position is $175k- $225k per year plus discretionary annual bonus. You will be able to discuss your salary expectations should you be contacted about this role. Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Position Summary The Market Access Programs Senior Project Manager will lead the development, execution, and continuous improvement of innovative market access programs across all lines of business, including Commercial, Exchange, Medicare, and Medicaid. In this highly crossfunctional role, the Program Manager partners closely with internal teams, external vendors, and pharmacy partners to design and implement strategic initiatives-from specialty pharmacy partnerships to manufacturerdirect solutions-that enhance member experience and reduce overall drug spend. This role is responsible for maintaining detailed implementation plans, operational workflows, and training materials while ensuring program quality and compliance through structured audits and documentation. The Project Manager also collaborates with Analytics to produce opportunity assessments and savings reporting, and supports the commercialization of new offerings through pricing, marketing enablement, and RFI/RFP contributions. The ideal candidate brings deep experience in healthcare cost management, strong analytical capabilities, exceptional communication skills, and a strategic mindset with the ability to identify inefficiencies and drive longterm product and process improvements in a fastpaced environment. Position Responsibilities: • Program Development & Management: Collaborate with key stakeholders to develop and maintain new and existing market access programs for all relevant lines of business. Programs include, but are not limited to, innovative pharmacy network configurations and partnerships with supply chain stakeholders., • Program Planning and Execution: Engage with appropriate stakeholders and cross-functional teams to ensure successful implementation and execution of programs., • Program Maintenance: Regularly update and maintain comprehensive implementation plans, workflow guides, trainings, rules sets, and other documentation as relevant and required., • Quality Assurance: Implement quality control processes to ensure program compliance with established standards and guidelines. Conduct and document audits and work with appropriate stakeholders to implement corrective actions as needed., • Vendor management: Own relationship with and provide oversight of third-party vendors and/or partners (pharmacy providers or manufacturers) to administer programs with emphasis on member experience and value capture for clients., • Data Analytics & Reporting: Use reporting tools and partner with our Analytics team to develop and maintain opportunity analyses and ongoing savings performance reporting., • Commercialization: Support the go-to-market strategy of program offerings including pricing, marketing, and implementation. Support RFI and RFP submissions., • Bachelor's Degree required, • 4+ years of experience applicable to health care,, such as in a health plan, PBM, pharmacy, manufacturer, value-based care, or managed care environment; consulting, advising, or tech enablement focused on the preceding areas also considered applicable, • Ability to balance multiple complex projects simultaneously with minimal direction, • Great time-management and organizational skills to manage multiple active projects simultaneously, • Exceptional written, verbal, and presentation skills, • Master's Degree in relevant field (PharmD, MBA, MHA/MHP, etc.), • Experience with prescription drug channels and payment workflows (pharmacy reimbursement, rebate administration and GPO relations, regulatory requirements, etc.), • Experience with health insurance or health benefits administration (pharmacy benefits in particular), • Strong experience in developing, implementing, and using data and workflow management technology solutions (e.g., customer relationship management (CRM), Jira/Salesforce, collaborative Excel workbooks in SharePoint, etc.), • Experience with programming languages relevant to data analytics, such as SQL or Python, • Proficient in Microsoft Office Suite with emphasis on Microsoft Excel and PowerPoint, • Ability to think strategically and identify inefficiencies, develop long-term solutions, and challenge and improve existing processes through automation and redesign, • Highly detail-oriented and analytical Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. Supermicro Computer is looking for a Sr. Account Manager who has experience with selling technical solutions and developing business. The ideal candidate must also have a proven track record in winning enterprise level relationships and consistently achieving and exceeding assigned sales quotas. • Manage products through their entire lifecycle until product EOL, • Develop strategic sales goals with exceptional execution to meet the sales target, • Qualify leads and creating target lists of enterprise or data center accounts, • Seek potential customers (e.g., Corporate Customers, Value-Added Resellers, OEMs) through cold calling and follow-up customer visits, • Participate in marketing activities such as trade shows to generate leads, • Ability to strategically positioned Supermicro's products and services in the market, • Develop customer relationships and maintain/manage accounts, expand existing client accounts for retention and potential growth, • Work with cross functional teams to draft and negotiate various types of contracts, • Manage day-to-day sales operations, • Negotiate sales pricing, monitoring orders, facilitating credit issues and negotiating sales returns, • Bachelor degree in business, engineering or similar fields preferred, • 2+ years of hands-on experience with selling computer hardware solutions to data center or enterprise accounts (prior software or telecom sales will be considered) preferred, • Successful track record with credible cold calling and follow-up with key decision makers, • Ability to thrive both independently and in a team environment, • Demonstrated ability in the following areas: pre-call planning, opportunity qualification and objection handling, call structure and control, time and territory management, • Strong persuasive and negotiating skills; Ability to polished words in verbal, written, and presentation, • Extremely proactive, highly organized, with proven ability to manage multiple tasks, • Exceptional management skill in time and territory $84,000 - $112,000 The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs. Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Position Summary: Join our mission to infuse cutting-edge AI/ML/GenAI into pharmacy benefits as a Senior Machine Learning Engineer. We are looking for an experienced software engineer with machine learning expertise to join us in expanding our AI capabilities, enabling increased productivity and magical experiences in our products and services. In this role you will be expected to design and implement complex AI systems that leverage ML models for NLP, NLG, multimodal data analysis, chatbots, and RAG-based QnA. The ideal candidate should be passionate about applying AI/ML concepts to difficult problems and develop scalable solutions. We want people who like working in a collaborative team environment and enjoy creating practical, efficient, and high-performance software that leverages Large Language Models (LLM), Multimodal Language Models(MLM), and other ML models and techniques to build amazing capabilities for our customers, partners, and employees. Most importantly, we are a mission-oriented, high-growth startup and we are looking for folks that are excited to be part of our journey to make lasting impact towards transforming healthcare. Responsibilities: * Design, develop, and productionize machine learning (ML) solutions in the fields of Document understanding, Search and QnA, GenAI, Virtual Agents, etc. * Develop and maintain backend services using Python, focusing on AI-driven applications. * Design and implement APIs for seamless integration with AI models and services. * Collaborate with product managers, engineers, and other stakeholders as a specialist and subject matter expert in machine learning. * Work across the complete lifecycle of ML model development, including problem definition, data exploration, feature engineering, model training, validation, and deployment. * Participate in code reviews, testing, and quality assurance processes. * Troubleshoot and resolve technical issues related to AI model, integration, deployment and backend services. * Implement system telemetry, A/B testing and other statistical methods to validate the effectiveness of AI models. Ensure the integrity and robustness of ML solutions by developing automated testing and validation processes. * Document and communicate development processes, system designs, and architectural decisions. * Ensure the security and compliance of healthcare data, adhering to HIPAA regulations. Bachelor's or Master's degree in Computer Science, Machine Learning, or a related quantitative field. * Minimum 6+ years of experience in industry with a strong focus on ML solutions development and production deployment. * Strong grasp of OOP, Design Patterns, efficient algorithms, and quality software development. * Strong proficiency in Python and familiarity with ML libraries such as PyTorch. * Statistical Machine Learning and Artificial Intelligence in the context of NLP, Speech, RAG, Virtual Agents, and/or Document Processing technologies * Familiarity with cloud platforms such as AWS or Azure. * Familiarity with GenAI services such as OpenAI GPT, Anthropic Claude, Google Gemma etc. Experience developing and fine-tuning prompts on any of the GenAI services * Excellent problem-solving skills, attention to detail, and a strong capacity for logical thinking. * Passion for customer, innovation, product quality, service excellence, and test engineering * The ability to work collaboratively across multiple disciplines in an extremely fast-paced, startup environment. * Experience working with microservices/an API-based application paradigm. * Good written communication skills that enable collaboration in a remote environment. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job. Remote, US Salary Range$142,800—$225,000 USDNew York, NY Salary Range$180,400—$225,000 USDDenver, CO Salary Range$165,600—$207,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Location: Remote (For Non-Local) or Hybrid (Local to NYC area) About Capital Rx: Capital Rx is a full-service pharmacy benefit manager (PBM) overseeing prescription benefit plans on behalf of employers, unions, and government entities in the commercial space and provides Pharmacy Benefit Administration (PBA) services to Health Plans and TPAs. Advancing our nation's electronic healthcare infrastructure to improve drug price visibility and patient outcomes, as a Certified B Corp, Capital Rx is executing its mission through the deployment of JUDI, the company's cloud-native enterprise health platform, and a Single-Ledger Model, which increases visibility and reduces variability in drug prices. JUDI connects every aspect of the pharmacy ecosystem in one efficient, scalable platform, servicing millions of members for Medicare, Medicaid, and commercial plans. Together with its clients, Capital Rx is reimagining the administration of pharmacy benefits and rebuilding trust in healthcare. Position Overview: The Account Executive/Strategic Account Executive - PBA Services is responsible for managing the planning, execution, growth & retention and client satisfaction of assigned clients in the Pharmacy Benefit Administration (PBA) market segment including Health Plans with multiple lines of businesses, Third Party Administrators (TPAs), commercial employer groups, and other Platform services. Additionally, this position will lead and collaborate through the broader Account Management team and with internal Capital Rx teams/departments as the client voice and advocate to ensure ongoing client satisfaction, retention, and to achieve client priorities and contractual obligations. This position acts as the quarterback and leader of the broader Account Management team who are aligned in support of our clients. This position reports to the Senior Director, PBA Client Services. Position Responsibilities: • Provide oversight and direction to the broader Account Management team with a focus on client satisfaction, trend management, client growth & retention, and regulatory compliance to meet client specific objectives, client priorities and service model deliverables, • Lead and develop the client relationship strategy and the strategic business planning process across the clients in your portfolio while incorporating other internal staff where and when needed to build and foster relationships with influencers and decision makers, • Maintain thorough knowledge and tracking of contractual obligations on assigned book of business, including financials, performance guarantees, terms, and reporting/compliance, • Manage and facilitate the Account renewal and contracting process with a focus on client retention and the client financial/PNL management, • Serve as the relationship lead on assigned book of business, incorporating other internal staff where and when needed to the relationship; build and foster relationships with influencers and decision makers at the client, • Anticipates customer needs and proactively identifies new opportunities within assigned accounts, • Develop and maintain comprehensive knowledge of our business, including products and services to field questions from the client side and to answer timely & accurately, • Collaborate with internal teams to customize offerings and solutions, aligning with Health Plan/TPA Account needs and market demands - assemble internal resources to overcomes challenges, • Analyze and interpret current pharmacy and healthcare trends, competitor activities, and industry regulations to inform strategic decisions, provide proactive recommendations for plan management and enhance the company's positioning within the PBA Services segment, • Lead, coach and support the Account Team on the effective positioning of the Capital Rx value proposition, our suite of Capital Rx Products and Solutions and JUDI capabilities available to our PBA clients, • Partner with our Business Development & Underwriting Teams to support our PBA Account level growth and retention efforts by providing Capital Rx sales support and market differentiator positioning, including RFP support, Broker/Consultant engagement and Best & Final support for prospective, existing and new and client business development needs, • Provide ongoing direction, coordination and coaching to the broader Account Team to align the Account Team understanding of the assigned client(s) business lines, strategies, key stakeholders & decision makers and priorities, • Serve as the content expert for Health Plan/TPA clients & opportunities, • Identify and help contribute to process improvement efforts, • Be accountable & own the client end-to end, inclusive of service model deliverables, contractual negotiations, client escalations and PNL management., • All employees are responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance. Required Qualifications: • Bachelor's or advanced degree in health administration, business, or relevant professional experience. Bachelor of Pharmacy (B.S. Pharmacy) or Doctor of Pharmacy (PharmD) degree from an accredited institution is a plus, • Relevant professional experience for at least five (5) years in pharmacy - working within a health plan, managed care, or pharmacy benefits management (PBM) focused on Health Plans and Payer Commercial (Insured, Self-Funded, Exchange) and Government Program (Medicare & Medicaid) business lines. Health plan industry experience preferred, • Market and operational knowledge of Medicare Part D, Medicaid and Health Exchange pharmacy is a plus along with experience in supporting highly regulated business lines, • Track record of building trust in internal and external relationships, • Solution-focused problem solving and client positioning skills, • Exceptional written and verbal communication skills, • Ability to work with and influence peers in a team effort; leading cross-functional initiatives, meeting deadlines, and executing on deliverables while building strong internal relationships, • A decisive individual with sound leadership and technical skills, analytical ability, good judgement, and strong detail-oriented perspective, • Flexible, highly organized, and able to shift priorities easily and work independently to meet deadlines, • Ability to effectively work with peers in a team effort, • Proficient in Microsoft Office Suite with emphasis on Microsoft Excel and large data sets and other industry software programs Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Position Summary As the Total Rewards Analyst in a fast-paced, high-growth, health tech environment, you will be key in ensuring seamless benefits, compensation, payroll and HRIS administrative processes. This position manages job descriptions, enhances internal workflows, maintains compliance, analyzes and manages employee contributions, and supports company culture through effective people-centered practices. The ideal candidate is detail-oriented, process-driven, and passionate about creating a smooth employee experience. This role provides administrative and analytical support to the human resource function as needed, including record-keeping, file maintenance, and HRIS entry. Position Responsibilities: • Support the Head of Benefits and Compensation with creating project plans for the team, defining milestones, and coordinating with stakeholders to deliver initiatives., • Support team members by mapping, documenting and standardizing current workflows., • Analyze current HR workflows to identify bottlenecks, redundancies, and opportunities for automation or improvement., • Tracks and analyzes employee contributions, monitors deductions against payroll register, and identifies and documents adjustments to resolve discrepancies., • Identify primary duties and responsibilities of current jobs, assess the nature of work, and research and map them to an occupational classification., • Manage the Benefits inbox by addressing employee inquiries regarding compensation, benefits, and payroll and escalate complex issues to the designated subject matter expert., • Conduct regular audits of payroll, benefits or other HR programs to ensure data accuracy, compliance with regulations, and recommend corrective action., • Maintain, organize, and ensure the confidentiality of documents related to benefits, compensation and payroll., • Ensure HR processes meet both organizational goals and health regulatory requirements., • Collaborate with cross-functional teams to ensure consistent human resource practices., • Monitor state and local employment laws, including minimum wage adjustment, pay transparency, leave programs, determine their impact on company policy, distribute updates, and revise process workflow., • Maintain HRIS by ensuring employee information such as benefit, equity, job titles, address, and bonuses is correct before each pay cycle., • Responsible for adherence to the Judi Health Code of Conduct, including reporting of non-compliance., • Bachelor's degree required., • 2+ years of experience in Human Resources., • High level of integrity and discretion when handling confidential information., • Knowledge of employment law and HR compliance standards., • Exceptional attention to detail, with the ability to manage multiple priorities and deadlines., • Experience working in HRIS or HCM systems is strongly preferred. Previous experience with UKG is a plus., • Ability to work independently and take on increasing responsibilities over time., • Strict adherence to confidentiality and professionalism., • Strong problem-solving skills and sound judgment., • Strong communication and organizational skills with a customer service mindset., • Strong ability to use MS Office products. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Position Overview: The Account Executive/Strategic Account Executive - PBA Services is responsible for managing the planning, execution, growth & retention and client satisfaction of assigned clients in the Pharmacy Benefit Administration (PBA) market segment including Health Plans, Third Party Administrators (TPAs), and other Platform services. Additionally, this position will lead and collaborate through the broader Account Management team and with internal Capital Rx teams/departments as the client voice and advocate to ensure ongoing client satisfaction and to achieve client priorities and contractual obligations. This position acts as the quarterback and leader of the broader Account Management team who are aligned in support of our clients. This position reports to the Senior Account Executive/Senior Director, PBA Client Services. Position Responsibilities: • Work closely with some of our biggest Texas-based clients and manage the complexities of working within a highly-regulated market of the TDI (Texas Department of Insurance) Provide oversight and direction to the broader Account Management team with a focus on member and client satisfaction, trend management, client growth & retention, and regulatory compliance to meet client specific objectives, client priorities and service model deliverables * Lead and develop the client relationship strategy and the strategic business planning process across the clients in your portfolio while incorporating other internal staff where and when needed to build and foster relationships with influencers and decision makers. * Maintain thorough knowledge and tracking of contractual obligations on assigned book of business, including financials, performance guarantees, terms, and reporting/compliance * Manage and facilitate the Account renewal and contracting process with a focus on client retention and the client financial/PNL management * Serve as the relationship lead on assigned book of business, incorporating other internal staff where and when needed to the relationship; build and foster relationships with influencers and decision makers at the client * Anticipates customer needs and proactively identifies new opportunities within assigned accounts. * Develop and maintain comprehensive knowledge of our business, including products and services to field questions from the client side and to answer timely & accurately * Collaborate with internal teams to customize offerings and solutions, aligning with Health Plan/TPA Account needs and market demands - assemble internal resources to overcomes challenges. * Analyze and interpret current pharmacy and healthcare trends, competitor activities, and industry regulations to inform strategic decisions, provide proactive recommendations for plan management and enhance the company's positioning within the PBA Services segment * Lead, coach and support the Account Team on the effective positioning of the Capital Rx value proposition, our suite of Capital Rx Products and Solutions and JUDI capabilities available to our PBA clients * Partner with our Business Development, Underwriting Teams & Senior Account Executives to support our PBA Account level growth and retention efforts by providing with Capital Rx sales support and market differentiator positioning, including RFP support, Broker/Consultant engagement and Best & Final support for prospective, existing and new and client business development needs * Provide ongoing direction, coordination and coaching to the broader Account Team to align the Account Team understanding of the assigned client(s) business lines, strategies, key stakeholders & decision makers and priorities * Serve as the content expert for Health Plan/TPA clients & opportunities * Identify and help contribute to process improvement efforts * Be accountable & own the client end-to end, inclusive of service model deliverables, contractual negotiations, client escalations and PNL management. * All employees are responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance. Required Qualifications: * Bachelor's or advanced degree in health administration, business, or relevant professional experience. Bachelor of Pharmacy (B.S. Pharmacy) or Doctor of Pharmacy (PharmD) degree from an accredited institution is a plus * Relevant professional experience for at least five (5) years in pharmacy - working within a health plan, managed care, or pharmacy benefits management (PBM) focused on Health Plans and Payer Commercial (Insured, Self-Funded, Exchange) and Government Program (Medicare & Medicaid) business lines. Health plan industry experience highly preferred * Market and operational knowledge of Medicare Part D, Medicaid and Health Exchange pharmacy is required along with experience in supporting highly regulated business lines * Track record of building trust in internal and external relationships * Solution-focused problem solving and client positioning skills * Exceptional written and verbal communication skills * Ability to work with and influence peers in a team effort; leading cross-functional initiatives, meeting deadlines, and executing on deliverables while building strong internal relationships * A decisive individual with sound technical skills, analytical ability, good judgement, and strong operational focus and detail-oriented perspective * Flexible, highly organized, and able to shift priorities easily and work independently to meet deadlines * Ability to effectively work with peers in a team effort * Proficient in Microsoft Office Suite with emphasis on Microsoft Excel and large data sets and other industry software programs * Ability to travel and present to small and large groups; travel is estimated to be up to 25% and be variable by season and business cycle Preferred Qualifications: • Experience working with clients who are subject to TDI (Texas Department of Insurance) rules and regulations #LI-BC1 This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job. Remote, US Salary Range$129,600—$204,500 USDNew York, NY Salary Range$163,600—$204,500 USDDenver, CO Salary Range$150,000—$187,500 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Location: Remote (For Non-Local) or Hybrid (Local to NYC area or Denver, CO) Position Summary: As a member of the Enterprise Solutions team, you will play a critical role in contributing to the success of Judi Health's customers leveraging Judi, our Enterprise Health Platform, to service their own pharmacy administrative needs. The Enterprise Solutions team seeks individuals who are passionate to change the landscape of claims processing while providing superior service. This individual will hold responsibility for the setup and ongoing maintenance of accumulator, claims and override data in Judi. Position Responsibilities: • Accountable for configuration, load, and maintenance of data from previous adjudication systems into Judi., • Provide customers with subject matter expertise in Judi's capabilities, ensuring successful migration to the adjudication platform, with parity of all logic and initiatives., • Devise a repeatable process for implementing data in Judi, establishing key milestones, and maintaining up to date project plan., • Build and maintain trusting relationships with customers through superior customer service, meeting or exceeded service level metrics., • Perform QA and claims testing to validate that data loads yield appropriate adjudication results., • Partner with Analytics colleagues to author automated/manual test cases and monitoring processes for configurations and data loads., • Proactively identify execution risks around build status and defects, partnering with internal Product teams and clients to surface mitigation strategies., • Contribute to playbooks/templates that scale configurations for future client onboardings., • Take charge of critical issues or problems to key stakeholders, ensuring swift resolution and communication within service level agreements., • Certain times of year may require meeting participation, travel, service support or other requirements outside of standard business hours, including weekends., • Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance. Minimum Qualifications: • 1+ years of experience in an Analyst role, Software Engineering role or related work experience, • 1+ year of PBM or Health Plan operations experience handling adjudication configurations., • Experience performing complex analyses on large sets of data, • Knowledge of data management, statistics, modeling, • Experience working with structured and unstructured data, • Proficient in SQL, JSON, Java, R, Excel, and other data visualization tools, • Track record of leading cross-functional initiatives, driving high performance, meeting deadlines, and executing on deliverables., • Exceptional project / time management, prioritization, and organizational skills to ensure customer satisfaction., • Ability to shift between competing priorities and meet organizational goals., • Excellent verbal, written, interpersonal and presentation skills., • Ability to work effectively with virtual teams., • Bachelor's Degree preferred, or equivalent combination of education, training, and experience. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. Supermicro Computer is looking for an experienced VP, Sales who can help grow our market share. The ideal candidate will be responsible for managing and developing, expanding our customer's portfolio, and thrive in a challenging environment. • Directly responsible for a team of sales professionals leading all sales initiatives and driving performance and services excellence expectations., • Design, implement and drive a robust and creative sales business plan that meet/exceed new business targets and customer retention objectives., • Maintain key customer relationships and develop and implement strategies for expanding the customer's base/business., • Continuously seek new opportunities to improve team performance and effectiveness., • Analyze performance of sales team members on an ongoing basis to identify opportunities for performance improvement and ensure accountabilities are being met., • Establish monthly, quarterly, and yearly goals for team members, • Maintain comprehensive and current knowledge of all sales activities, forecast opportunities, and available pipeline., • Ensure team staff provide excellent support to customer in fulfillment including forecast, inventory control, allocations, ETA and backlog management., • Successfully manage relationships with customers. Visit customers and help them identify opportunities and improve sales and marketing strategies in selling Supermicro products., • Bachelor's degree; Master's degree in Business or Management related is a plus, • Minimum 15 years of sales experience in computer, server, or hardware industry is preferred, • Experience working with C-level executives in large fortune companies, • Deep knowledge in server, storage and management solutions, knowledge in Cloud data centers and the enterprise IT environment., • Great leadership and strong ability of working with and managing people from different groups, • Strong communication skills across multiple disciplines, cultures, and geographies, • Great analytic skills in market and industry research $231,000 - $299,000 The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs. Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Position Summary: Responsible for taking incoming requests for first, second level and external appeals while ensuring high level of customer service and maximizing productivity. Work with appeals team for multiple lines of business such as Commercial, Exchange and Medicare, ensuring the proper submission of appeals for review by pharmacist and medical directors. Position Responsibilities: • Maintain quality and productivity standards for all cases reviewed while meeting established turnaround time requirements., • Remain current on all communications and updated processes relayed through multiple communication channels and apply to daily responsibilities., • Follow all internal Standard Operating Procedures and adhere to HIPAA guidelines and policies., • Review all cases received, to verify if case meets qualifications for appeal review., • Performs triple check to ensure quality reviews and handling in accordance with policies and procedures., • Updates case types, sends appeal acknowledgements, and submits case information to independent review organizations., • Communicate effectively with appeal pharmacists regarding internal and external appeals., • Make verbal outreach attempts to obtain necessary information for case review and record accurate information obtained on the call., • Exhibit excellent phone and communication skills while providing complete and accurate information to members and providers., • 1 + years' experience working as a certified pharmacy technician in a managed care or PBM setting required., • Active, unrestricted certified pharmacist technician license required., • Excellent organization details and strong detail orientation., • Strong oral and written communication skills., • Ability to work independently with minimal supervision, stay productive in a remote, high-volume, metric driven environment with shifting priorities., • Experience working with commercial and medicare appeals preferred Nothing in this position description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Remote, US Salary Range $60,000.00 - $65,000.00 USD New York, NY Salary Range $78,800.00 - $98,500.00 USD Denver, CO Salary Range $72,000.00 - $90,000.00 USD About Capital Rx Capital Rx is a full-service pharmacy benefit manager (PBM) and pharmacy benefit administrator (PBA), advancing our nation's electronic healthcare infrastructure to improve drug price visibility and patient outcomes. As a Certified B Corp, Capital Rx is executing its mission through the deployment of JUDI, the company's cloud-native enterprise health platform, and a Single-Ledger Model, which increases visibility and reduces variability in drug prices. JUDI connects every aspect of the pharmacy ecosystem in one efficient, scalable platform, servicing millions of members for Medicare, Medicaid, and commercial plans. Together with its clients, Capital Rx is reimagining the administration of pharmacy benefits and rebuilding trust in healthcare. Capital Rx values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job. Remote, US Salary Range$60,000—$65,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

We're seeking a Commercial Account Manager to join Procore's Sales team. In this role, you'll serve as the main point of contact for existing strategic mid-size accounts while also leveraging your understanding of Procore's products and processes to maximize renewals and expansion. You'll collaborate with Customer Success, other Sales members, and Solution Specialists to maintain and expand our customer revenue base. This position can be based remotely from a US location or in our Carpinteria, CA, or Austin, TX, offices. We're looking for someone to join our team immediately. What you'll do: * Serve as the main point of contact for your geographic-based territory by preserving and developing the customer relationship, highlighting the value of Procore and its product suite, and deepening the customer's attachment to Procore * Work cross-functionally with Inside Sales Reps, Product Solution Specialists, and Customer Success Engineers to drive product adoption, ensure customer retention, drive increased spend on existing products (upsell), and lead attachment to new products (cross-sell) * Research accounts, identify key champions, generate interest, and obtain business requirements * Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested * Pursue and increase knowledge of key competitors to ensure that our value proposition is effectively communicated to customers * Manage and maintain accurate leads, opportunities, and account information within ___ * Achieve or exceed monthly and quarterly targets * Coordinate internal resources to solve clients' issues and execution of service agreements * Periodic travel to client onsite visits What we're looking for: * BA/BS or equivalent experience preferred * 5+ years of demonstrated successful software sales, preferably B2B * Experience using a consultative, solution-based sales methodology desired * Proven record of success in an inside sales-based selling model * Ability and resilience to work in a fast-paced sales environment * Ability to develop trusted relationships * Post-sale revenue expansion experience preferred * Proficiency with Microsoft Office products and online collaboration tools * Experience with CRM and opportunity management systems, preferably ___ * Proven ability to develop and manage pipeline and forecasting Base Pay Range: 35.31 - 48.50 USD Annual This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Location: Remote (For Non-Local) or Hybrid (Local to Denver or NYC area) Position Summary: TheGovernment Programs Operations Specialistis a hands-on position responsible forcoordinatingthe day-to-day operations and activitiesof the Government Programs Operationsteam. This position providesthe candidateacareer growthopportunitywhilelearningaboutMedicare Part D,Medicaidand Exchange business. Position Responsibilities: • Manage the Government Programs Operations team shared Outlook mailbox, including but not limited to timely, accurate and complete responses, and ensuring timeframes for deliverables., • Lead and execute pharmacy outreach initiatives related to CMS disputes, ensuring compliance with regulatory requirements and internal Government Operations procedures while applying judgment in communication strategy and issue resolution, • Serve as a key contributor in the validation of system enhancements, including evaluating output data,identifyingdiscrepancies, and providing recommendations to improve system performance and data integrity., • Design,maintain, and continuously improve structured documentation frameworks, including job aids, policies and procedures (P&Ps), standard operating procedures (SOPs), and training materials to support operational consistency and scalability., • Develop andoptimizeinternal workflows and job aids, driving process standardization andidentifyingefficiency opportunities across Government Programs Operations., • Oversee daily PDE reconciliation activities, analyzing trends,identifyingvariances, and proactively addressing discrepancies to ensure data accuracy and compliance., • Manage and resolve escalations arising from claims monitoring activities by applying critical thinking, root cause analysis, and cross-functional collaboration., • Support strategic Government Programs Operations initiatives, contributing insights, process improvements, and subject matterexpertiseas assigned., • Plan, coordinate, andfacilitatecross-functional meetings to drive alignment, resolve issues, and advance operationalobjectives., • 3+ years of experience in an equivalent role, • High school diplomarequired, • Experience with Medicare Part D and/or Pharmacy Technician experiencepreferred, • Organizational skills and a very keen eye for detail and accuracy., • Experience working in high-growth, startup environments - an advantage., • A positive and upbeat attitude, and excellent interpersonal communication skills., • A commitment to deliveringa high levelof customer service, both internally and externally., • Flexibility to respond to a range of different work situations., • An ability to work under pressure and juggle multiple priorities at any given time. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

Senior Account Director - Banking (East) Location: Remote, USA - East Region Employment Type: Full-Time Compensation Range: $125,000.00 - $170,000.00 (range applies to US candidates only)+ Benefits/Variable Comp - Range may vary based on experience. Benefits Offered: Vision, Medical, Life, Dental, 401K Summary A Senior Account Director is responsible for driving new business growth within a defined territory. The role is focused on identifying, developing, and closing net-new customer opportunities, with a strategic emphasis on expanding OneStream's footprint into untapped markets and organizations. The Senior Account Director will take full ownership of pipeline generation and progression, leveraging a consultative, value-based sales approach to demonstrate how OneStream's SaaS platform addresses complex business needs. This role will be responsible for engaging C-level stakeholders, navigating enterprise sales cycles, and building strong, trust-based relationships with prospective clients. Success in this role requires a self-starter with exceptional prospecting capabilities, a deep understanding of the financial and operational challenges facing modern enterprises, and a passion for winning new business. The Senior Account Director will collaborate cross-functionally with Marketing, Pre-Sales, Business Development, and Strategic Alliances to maximize market reach and accelerate deal velocity. While some collaboration with existing accounts may occur, the primary focus of this role is new logo acquisition and revenue growth. The ideal candidate location is based in the East region (i.e. CT, ME, MA, NH, RI, VT, NJ, PA, NY, DE, MD, VA, and Washington D.C.). Please note, travel may be required up to 50% or more to meet sales objectives and company events. Primary Duties and Responsibilities • New Business Development: Drive new logo acquisition through strategic prospecting, outbound outreach, marketing leads, and partner referrals., • Account Expansion: Identify upsell and cross-sell opportunities by understanding evolving customer needs and aligning them with OneStream's solutions., • Pipeline Generation: Build and maintain a healthy pipeline through self-sourced efforts and collaboration with Customer Success, Business Development, Marketing, and Alliances., • Salesforce Hygiene: Maintain clean, accurate, and up-to-date Salesforce records to support data-driven decision making, forecast accuracy, and cross-functional alignment., • Sales Execution: Prepare and present tailored business cases, proposals, and SaaS agreements that align customer objectives with OneStream's value proposition., • Quota Achievement: Balance new business and existing account growth to meet or exceed sales targets., • Customer Partnership: Serve as a consultative partner, delivering insights and value that support long-term customer success and retention., • Value Communication: Clearly articulate OneStream's differentiators through compelling written, virtual, and in-person presentations., • Opportunity Management: Accurately track and forecast sales opportunities while ensuring timely knowledge transfer across internal teams and external stakeholders., • Needs Assessment: Conduct discovery sessions, research, and demos to assess and align OneStream offerings with client challenges., • Proposal Development: Create high-impact proposals and responses to client requests, supporting revenue growth, and strategic alignment., • Cross Functional Leadership: Contribute to key internal initiatives (e.g. sales enablement, process improvement and may deputise for the Sales Director as needed., • Mentorship & Sales Excellence: Lead by example through professional and collaborative selling, mentor team members on sales best practices, and support employee engagement initiatives. Required Education and Experience • 10+ years of B2B sales experience, with a strong focus on new business; high-potential candidates with less experience will also be considered., • Demonstrated success in consultative software sales focused within banking or financial services sector, navigating complex and regulated environments, engaging seniorlevel stakeholders, and aligning solutions to banking operational, regulatory, and financial priorities., • Proven track record of consistently exceeding quotas through net-new customer acquisition., • Demonstrated success in prospecting, pipeline generation, and closing complex deals., • Hunter mindset with ability to drive outbound efforts and convert leads from multiple channels., • Skilled at articulating solution value to senior stakeholders and navigating multi-threaded sales cycles., • Strong command of sales methodologies such as MEDDPICC or Challenger to manage complex sales cycles., • Strategic thinker with business acumen to align solutions with customer pain points and goals., • Comfortable operating independently in fast-paced, high-growth environments., • Experienced in collaborating with Marketing, Product, Business Development, and Pre-Sales to accelerate deal velocity. Preferred Education and Experience • University Degree or College Diploma in Sales, Business Administration, Marketing or a related field., • Prior sales experience in the SaaS industry, especially within the CPM / EPM industry or financial software space. Knowledge, Skills, and Abilities • Demonstrates a strategic mindset with a focus on long-term value creation., • Team first mindset., • High degree of ownership and autonomy., • Consistently driven by goals and measurable outcomes., • Maintains a strong customer-centric approach across all initiatives., • Possesses strong commercial acumen and sound business acumen to drive sustainable growth., • Proven ability to build and maintain trusted relationships with C-level executives and key stakeholders., • Adept at identifying, understanding, and proactively responding to evolving customer needs., • Highly flexible and adaptable, with the ability to navigate complex and changing environments. Travel • Travel may be required up to 50% or more to meet sales objectives and company events. Who We Are OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit ___. Why Join The OneStream Team • Transparency around corporate structure, salary, and benefits, • Core value of customer success, • Variety of project work (not industry specific), • Strong culture and camaraderie OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are: • Excellent Medical Plan, • Dental & Vision Insurance, • Life Insurance, • Short & Long-Term Disability, • Vacation Time, • Paid Holidays, • Professional Development, • Retirement Plan All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-PW1 #LI-REMOTE Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Position Responsibilities: • Lead administrative and operational tasks to support the implementation and operations of clinical programs, including pharmacogenomics, MTM, adherence, opioid safety, concurrent and retrospective drug utilization review, and other initiatives as needed, • Support clinical programs business development needs, including client contracting, vendor management, preparation of opportunity analyses, and program sales support, • Validate program identification and claim files, fax and letter communication proofs, vendor invoices, and client invoices for accuracy on a reoccurring basis, • Generate data outputs and analyze large data sets to monitor program quality and identify enhancement opportunities, • Manage large scale projects to support business needs, • Maintain drug lists to support operations of clinical programs including periodic drug list maintenance, weekly and quarterly list reviews, and ad-hoc updates, • Ensure customer satisfaction, demonstrate genuine compassion and care, and provide professional customer service in a fast-paced environment., • 2+ years of applicable experience in a clinical pharmacy setting PBM, health plan, or related health care experience, • 1+ years of prior experience in business analysis, project management, or related fields, • Ability to manage multiple complex projects simultaneously with minimal direction, • Proficient in Microsoft Office Suite with emphasis on Microsoft Excel and PowerPoint, • Proficient in querying large data sets, and coding languages are a plus, • Experience with Confluence, Jira, Tableau, Salesforce, • Experience with specialty pharmacy, home infusion, and related care coordination services, • Highly detail-oriented and analytical Nothing in this position description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Benefits Judi Health provides all full-time and part-time benefit-eligible employees with the ability to elect medical and pharmacy coverage, dental insurance, vision insurance, accidental injury insurance, critical illness insurance, hospital indemnity insurance, and flexible spending accounts. Full-time employees also have access to a health savings account, voluntary life insurance, and voluntary accidental death and dismemberment insurance for themselves and their eligible dependents. Judi Health provides full-time employees with the followingbenefitsat no cost to the employee: basic life insurance, basic accidental death and dismemberment insurance, paid time off, sick time, holidays, short-term disability, long-term disability, an employee assistance program, and a wellness program. Full-time employees are also eligible for a 401(k) plan with company match after one year of full-time employment. This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job. Remote, US Salary Range$60,000—$70,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Position Summary: Join our mission to infuse cutting-edge AI/ML/GenAI into pharmacy benefits as a Senior Machine Learning Engineer. We are looking for an experienced software engineer with machine learning expertise to join us in expanding our AI capabilities, enabling increased productivity and magical experiences in our products and services. In this role you will be expected to design and implement complex AI systems that leverage ML models for NLP, NLG, multimodal data analysis, chatbots, and RAG-based QnA. The ideal candidate should be passionate about applying AI/ML concepts to difficult problems and develop scalable solutions. We want people who like working in a collaborative team environment and enjoy creating practical, efficient, and high-performance software that leverages Large Language Models (LLM), Multimodal Language Models(MLM), and other ML models and techniques to build amazing capabilities for our customers, partners, and employees. Most importantly, we are a mission-oriented, high-growth startup and we are looking for folks that are excited to be part of our journey to make lasting impact towards transforming healthcare. Responsibilities: • Design, develop, and productionize machine learning (ML) solutions in the fields of Document understanding, Search and QnA, GenAI, Virtual Agents, etc., • Develop and maintain backend services using Python, focusing on AI-driven applications., • Design and implement APIs for seamless integration with AI models and services., • Work across the complete lifecycle of ML model development, including problem definition, data exploration, feature engineering, model training, validation, and deployment., • Participate in code reviews, testing, and quality assurance processes., • Troubleshoot and resolve technical issues related to AI model, integration, deployment and backend services., • Implement system telemetry, A/B testing and other statistical methods to validate the effectiveness of AI models. Ensure the integrity and robustness of ML solutions by developing automated testing and validation processes., • Document and communicate development processes, system designs, and architectural decisions., • Ensure the security and compliance of healthcare data, adhering to HIPAA regulations., • Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance. Required Qualifications: • Bachelor's or Master's degree in Computer Science, Machine Learning, or a related quantitative field., • Minimum 2 years of experience in industry with a strong focus on ML solutions development and production deployment., • Strong grasp of OOP, Design Patterns, efficient algorithms, and quality software development., • Strong proficiency in Python in modern Python frameworks such as FastAPI and LangGraph., • Experience working with voice AI technologies and conversational AI., • Deepgram, PlayHT, ElevenLabs, • Telephony technologies, such as Twilio is a big plus, • Familiarity with cloud platforms such as AWS or Azure., • Excellent problem-solving skills, attention to detail, and a strong capacity for logical thinking., • Passion for customer, innovation, product quality, service excellence, and test engineering, • The ability to work collaboratively across multiple disciplines in an extremely fast-paced, startup environment., • Experience working with microservices/an API-based application paradigm. This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job. Remote, US Salary Range$128,000—$202,000 USDNew York, NY Salary Range$161,600—$202,000 USDDenver, CO Salary Range$148,400—$185,500 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

IonQ is developing the world's most powerful full-stack quantum computer based on trapped-ion technology. We are pushing past the limits of classical physics and current supercomputing technology to unlock a new era of computing. Quantum computing has the potential to impact every area of human society for the better. IonQ’s computers will soon redefine industries like medicine, materials science, finance, artificial intelligence, machine learning, cryptography, and more. IonQ is at the forefront of this technological revolution. We are looking for a Customer Success Director to join a dynamic, cross-functional team dedicated to driving IonQ’s mission of delivering exceptional experiences for our customers. In this role, you will play a key part in ensuring customers unlock the full value of our platform. You will onboard and develop new users of IonQ’s quantum computers by aligning our offerings with their priorities. You’ll guide them in gaining an understanding of the world’s leading quantum solutions. You will support our customers Responsibilities: • Collaborate directly with global clients who are defining and solving real-world challenges using IonQ's trapped-ion quantum computers., • Understand customer technical needs and remove barriers to product adoption, enhance customer loyalty and retention, and boost satisfaction, while actively minimizing churn., • Expand IonQ’s user base by identifying real-world challenges for industry customers and creating workshops, challenges, and curricula that empower them to learn and apply quantum computing to drive value for their businesses., • Define new service offerings based on customer feedback and IonQ’s strategic business goals. Drive the successful execution and operation of these offerings., • Gain a deep understanding of our hardware and software capabilities to assist customers in optimizing performance., • Represent IonQ on standards bodies, government committees, quantum working groups, industry panels, and other relevant forums as needed., • Collaborate with Product Management, Product Marketing, Sales, and Engineering teams to provide valuable customer insights on product functionality, documentation, and educational materials., • Leverage Project/Program management skills to oversee multiple, interconnected projects and initiatives, aligning them with strategic organizational goals You’d be a good fit with: • Masters or PhD in Physics, Computer Science, Machine Learning, Operations Research, or a related STEM field, • 5+ years of experience in technical customer-facing roles or equivalent, with a proven track record of performance and goal achievement, • 3+ years of experience with creating customer facing content such as training material, success plans, playbooks, workflows, • Hands on experience with Python and quantum frameworks such as Qiskit, Cirq, PennyLane, or other quantum computing SDK, • Working knowledge of Jupyter Notebook, Google Colab, or similar platforms, • Strong understanding of key concepts and mathematical techniques relevant to quantum computing, including linear algebra and probability, • Exceptional technical and executive presentation skills, with the ability to influence and inspire audiences ranging from researchers and end-users to C-suite executives, all with varying levels of quantum knowledge, • Proven ability to teach complex topics to diverse audiences, tailoring curricula to customer needs, including large lectures, smaller study sessions, and one-on-one mentoring, • Demonstrated success in working collaboratively within a team environment You’d be a great fit with: • In-depth knowledge of the strengths and weaknesses of various quantum computing hardware platforms, with a solid understanding of quantum hardware-software dependencies, • Demonstrated experience in quantum information science, • Familiarity with subscription-based and renewal business models, • Experience in creating business strategies, guidelines, and objectives, and implementing them with data-driven reports Location: This position can work onsite or hybrid from one of our offices (College Park, MD, Bothell, WA) or fully remote in the US or Canada. Travel: Up to 30% Job ID: 1341 The approximate base salary range for this position is $221,925 - $290,558. The total compensation package includes base, bonus, and equity. Compensation will vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Posted base salary figures are subject to change as new market data becomes available. Beyond base salary, total compensation includes a variable bonus and equity component and a range of benefit options found on our career site at ___. Details of participation in these benefit plans will be provided when a candidate receives an offer of employment. Our US benefits include comprehensive medical, dental, and vision plans, matching 401K, unlimited PTO and paid holidays, parental/adoption leave, legal insurance, a home internet stipend, and pet insurance! IonQ's HQ is located in College Park, Maryland, just outside of Washington DC. We are actively building out our recently opened manufacturing and production facility in Bothell, WA (near Seattle). Depending on the position, you may be required to be near one of our offices in College Park, Seattle, Toronto, Canada, and Basel, Switzerland. However, IonQ will expand into additional domestic and international geographies, so don’t let this stop you from applying! At IonQ, we believe in fair treatment, access, opportunity, and advancement for all while striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment where individuals can feel welcomed, respected, supported, and valued. We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer. US Technical Jobs. The position you are applying for will require access to technology that is subject to U.S. export control and government contract restrictions. Employment with IonQ is contingent on either verifying “U.S. Person” (e.g., U.S. citizen, U.S. national, U.S. permanent resident, or lawfully admitted into the U.S. as a refugee or granted asylum) status for export controls and government contracts work, obtaining any necessary license, and/or confirming the availability of a license exception under U.S. export controls. Please note that in the absence of confirming you are a U.S. Person for export control and government contracts work purposes, IonQ may choose not to apply for a license or decline to use a license exception (if available) for you to access export-controlled technology that may require authorization, and similarly, you may not qualify for government contracts work that requires U.S. Persons, and IonQ may decline to proceed with your application on those bases alone. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law. US Non-Technical Jobs. Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law. If you are interested in being a part of our team and mission, we encourage you to apply!

About MegaportWe’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 400 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun. Our Team CultureWe’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do. We’re committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Don’t meet every requirement? That’s okay. If you’re excited about this role, we encourage you to apply. The Role Reporting to the Regional Manager of Customer Success, the Customer Success Manager (CSM) will act as the main point of contact for our existing customers. This is a commercial, revenue-generating role focused on post-sale account growth, customer retention, and long-term value creation. The CSM will own and manage the ongoing commercial relationships with customers, with a main focus on upselling, cross-selling, and driving product adoption. This role carries quarterly expansion revenue targets, and success will be measured by the ability to grow existing accounts while maintaining strong customer satisfaction and retention. You will be accountable for driving incremental sales and retaining existing revenue, proactively engaging customers to introduce new product enhancements, service developments, pricing initiatives, and other benefits of the Megaport platform. The position will sit within the wider Customer Account Team, working closely alongside a Direct Sales Executive and Solutions Architect in California. The CSM plays an integral role within the team and is responsible for owning the post-sales commercial lifecycle for a nominated account list. The goal is to expand revenue, retain customers, and continuously develop increased value within the assigned account base from the numerous and ever-growing range of Megaport benefits. * As part of the Customer Account Team, this role will collaborate with Direct Sales Executives and Solution Architects to drive, grow and retain targeted revenue from our existing customers, focusing on supporting the overall customer experience. * Carry quarterly expansion targets for the assigned customer portfolio, identifying and executing upsell and cross-sell opportunities while building and maintaining a healthy pipeline of growth opportunities within existing accounts. * Act as a trusted advisor to existing customers, focusing on initial onboarding and enablement, to ensure quick time to value as well as providing information about Megaport enhancements, new products and ecosystem partners. * Own and proactively drive the renewal process across a wide base of customers, increasing long-term revenue by converting customers from month-to-month to term subscriptions and identifying expansion opportunities during renewal cycles. * Be responsible for proactive, sequenced outreach communications across a large base of customers driving further adoption, solution awareness and opportunities to engage with Megaport and our partner community. * Champion customers throughout their entire customer journey, including facilitating the resolution of customer-related issues and concerns from a Commercial and Sales standpoint, and understanding how we can add more value. * Nurture the nominated customer base, identifying key targets and executing an account growth strategy aligned to customer needs, vertical opportunities, and Megaport solutions. * Ensure each new customer follows a formal onboarding process, with key milestones and activities documented in Salesforce to enable transparency, knowledge transfer, and consistent customer experience across the team. * Work closely with Sales, Solutions Architecture, Support, Engineering, Legal, Finance, and Product teams to deliver a seamless customer experience. * Represent your team’s insights and feedback in internal discussions to shape product and process improvements • Ensure your team is capturing key insights during customer engagement to support continuous improvement., • Nurture the nominated customer base, identifying key targets and executing an account growth strategy aligned to customer needs, vertical opportunities, and Megaport solutions. Maintain in-depth knowledge of Megaport products and solutions and be able to propose and demonstrate these to the customers, whilst being aware of rival services or products. Maintain and share a value add opinion on Megaport and where we fit in the customer's ecosystem. * Collaborate with Sales and Marketing teams on campaigns and strategies for revenue growth. * 3+ years experience within the Enterprise software market or Internet/Telecommunications industries. * 3+ years experience in an Account Management or Customer Success role. * Proven ability to work in a fast-paced technical environment, with multiple tasks or goals. * Strong verbal and written communication skills, as well as the ability to collaborate and work effectively across internal and external organisations. * Demonstrable ability to identify customer needs, appreciate and understand the customers’ service issues, or “pain points”, and present a suitable solution. * Ability to deliver revenue results and operate in a consultative-based selling approach. * Ability to work with the wider Megaport teams to focus on revenue generation and results. * Maintain records, reports, and data as per the Megaport models, with a focus on revenue retention from the existing agreed customer list. * Strong verbal and written communication skills are a must, as well as the ability to work effectively across internal and external organisations. * Experience in proposing or deploying cloud and virtualised compute solutions in enterprise customer environments is highly desired. * Flexible working environments * Birthday Leave * Generous study and training allowance + 5 days paid study leave * Creative, fun, and contemporary workspaces * Motivated team of industry experts and new talent * Celebrated success with ‘Legend’ and ‘Kudos’ Awards * Health and wellness program #LI-DNI If you have any questions, please reach out to Megaport's Talent Acquisition Team at ___ NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team ___ directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "@megaportau.com". All applications will be treated in confidence.Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

ABOUT METRC Metrc is the most trusted and experienced provider of cannabis regulatory systems in the United States and is growing extremely rapidly to expand globally. We provide a solution that combines advanced software, radio-frequency identification (RFID) technology, a dedicated customer-support team, and a secure database to track and trace cannabis from growth, harvest, and processing to testing, transport, and sale. As a Metrc Product Manager, you will have the opportunity to thrive in a fast-moving, fluid environment, and be passionate about implementing change, great processes and procedures in a commercial setting at a fast-growing technology company. GENERAL OVERVIEW As a Metrc Product Manager, you own the end-to-end lifecycle of a Metrc software product. You will act as a bridge between stakeholders, customers and development teams to ensure products are aligned with business cases and objectives and deliver exceptional value to users. KEY RESPONSIBILITIES • Establish a clear product vision, business case, and strategy that aligns with company objectives, competitive positioning, customer needs, and market demands., • Conduct market research, competitive analysis, and customer feedback to identify opportunities and validate ideas., • Translate concepts into detailed product requirements and specifications in collaboration with TPMs and engineering managers., • Lead cross-functional teams (engineering, design, marketing, and growth) to deliver high-quality products on time and within budget., • Monitor product performance using KPIs and analytics, driving continuous improvement and optimizing user satisfaction., • Own product success metrics such as adoption, retention, customer NPS, and company-defined OKRs., • Serve as the voice of the customer, ensuring products meet their needs and address pain points., • Prioritize and manage the product backlog, balancing short-term goals with long-term vision., • Communicate the vision and strategy to stakeholders and development teams to align expectations and ensure clarity. Requirements Required Qualifications • Bachelor’s degree in computer science, Business Administration, or a related field (or equivalent experience)., • 5+ years of experience as a Product Manager or similar role in a software development environment., • Proven track record of successfully delivering software products from concept to launch., • Strong understanding of Agile methodologies (Kanban and Scrum) with experience managing cross-functional teams., • Exceptional analytical and problem-solving skills with the ability to make data-driven decisions., • Excellent communication, presentation, and leadership abilities., • Proficiency in product management tools (e.g., JIRA, Confluence, or similar)., • Experience with regulated industries – including Cannabis., • Familiarity with UI/UX design principles and user-centered design practices., • Frequently required to sit?, • Frequently required to talk or hear?, • Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard and mouse.?

The Manager of Customer Success leads a team of Customer Success Managers responsible for driving adoption, value realization, retention, and expansion across a defined portfolio of Verint customers. Lead, coach, and develop a team of Customer Success Managers across varying experience levels. The M

InfoTrack is a platform that seamlessly connects law firms to the courts and to the services that they need to litigate successfully. We're global leaders in legal technology with unparalleled expertise in forging integrations that can drastically improve the efficiency of law firms and the legal system. As a highly ambitious company, we know that our people are critical to our success. That's why we're passionate about fostering a high-performance culture built on professional development, open communication, and transparent leadership. If you're smart, dedicated, and eager to help build a market-leading solution that makes a difference in the lives of our clients, join us. In your role as a Customer Support Specialist, you are committed to delivering exceptional customer experiences and ensuring our clients maximize the value of our software. As we continue to grow, you are dedicated to being the first point of contact, and the friendly voice answering questions about our products and services, and providing world-class customer support, troubleshooting, and technical support. This is a remote role, based in Pacific Time. • Develop a comprehensive understanding of our legal tech solutions, staying up to date with new features and updates, and sharing this knowledge with clients to optimize their experience., • Gain knowledge about our clients, who are primarily law firms and legal professionals, and obtain a deep understanding of their unique needs., • Understand and learn how to use our client success tools, including Salesforce, Dialpad, and our own services to track and update client orders., • Handle and resolve customer concerns and issues promptly, ensuring a high level of customer satisfaction and retention., • Provide top-notch technical support to clients, including troubleshooting software issues, answering inquiries, and guiding them through the effective use of our products., • Track cases through to resolution. Escalate cases to other departments or technical leads as required., • Maintain accurate and detailed records of client interactions and support requests., • Act as the voice of the customer by collecting feedback, suggestions, and pain points to help improve our products and services continually., • Participate in regular performance and development meetings with your direct manager. Track and be responsive to your KPI’s, which will include average handling time, contacts per day, and customer satisfaction scores., • Assist with any, and all task to ensure customer satisfaction., • Contribute to the success of the team and the company., • You’re passionate about technology and for helping others to understand and use it., • Excellent communication skills, • Strong interpersonal communication skills, • Computer savvy—we sell software, so you need to be someone who can quickly learn how to use new technology and new websites and explain how they work to others. You should be comfortable using, • Microsoft Office products, like Word and PowerPoint, • 2+ years of customer support (Phone, E-Mail and Chat) experience, which may include internships (previous experience in providing customer service & technical support for a software company is preferred), • Prior experience using a CRM, such as Salesforce or Zendesk, is preferred The anticipated starting base pay range for this role is listed below. Base salary is not the only component of our competitive total rewards package - you may also be eligible for bonus, commissions and other benefits as described below. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications. $20.00 - $27.00 per hour What Sets InfoTrack apart At InfoTrack, we’re committed to a workplace where everyone feels comfortable doing their best work and having fun! We also believe in a work/life balance that fulfills you while you’re here and supports you when you’re not. We built our benefits package to prove that we’re committed to you having everything you need. Our benefits guide, located ___, illustrates what we offer full-time employees and a sneak preview is below • 401(k) Match, • Medical, Dental, & Vision Insurance, • Employer-funded Short/Long-Term Disability, Life, and Accidental Death & Dismemberment (AD&D) Insurance, • 20 Days of Paid Time Off (PTO), • 11 Paid Holidays, • “Be Me Time” off for mental health, re-charging, volunteering We believe that the key to our success is you. Your unique background, life experience, knowledge, self-expression, and talent make you uniquely you. Who you are, what you have experienced, and how you think inspires us to be innovative and bold. InfoTrack is an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, ancestry, sex, gender identity and expression, national origin, citizenship, marital status, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

At Parsley Health, we’re building the healthcare experience we all wish existed. Root-cause, functional medicine that’s affordable, data-driven, and designed to help people truly heal. We combine advanced diagnostics, clinical care, and smart tech to treat the whole person, because the gut, brain, hormones, and immune system are all connected. Today, we’re the largest functional healthcare company in the country, and we’re just getting started. We’re in a pivotal chapter focused on accelerating growth and driving meaningful impact. At Parsley, we keep our momentum by emphasizing speed, accountability, and a strong commitment to excellence. Our culture values ownership, collaboration, and continuous improvement. Parsley’s values: Treat the Root Cause, Commit to Excellence, Win Together, Take Ownership, Speed to Impact, and Count Every Good Thing, guide how we lead, build, and grow together. • Mission-Driven Team: Help people live healthier, longer lives through a proactive, holistic care, • Ownership & Autonomy: Take on meaningful work with the support and trust to make real impact, • Build, Not Maintain: We’re scaling quickly and looking for builders, not maintainers, • Igniting Change: We move fast, value smart solutions, and celebrate high-value contribution We’re looking for people who thrive in fast-moving, mission-driven environments and aren’t afraid of hard work or a little ambiguity. You’re excited to be part of a growing startup where your ideas matter, your impact is immediate, and every challenge is a chance to build something better. You roll up your sleeves, learn on the fly, and find purpose in the process. We’re hiring a Lead Backend Software Engineer to help build and scale the systems that power Parsley Health’s member experience, clinical workflows, and internal operations. This is a highly technical, hands-on role for someone who brings senior-to-staff level backend experience and can provide technical leadership across teams through strong system design, pragmatic decision-making, and clear communication. This is a remote position, but it is highly preferred to hire a candidate in the NYC area who could come into our office and work alongside the team a couple of days per week. You’ll join a team of passionate builders and work closely with Engineering, Product, Design, and Customer Reliability. Parsley Health is an outcome-driven organization and your work will directly contribute to the company objectives: expand the business nationally, improve activation, conversion, retention, and expansion of our healthcare products. We work in a blameless environment and we take ownership and pride in our efforts. We follow light agile development practices that encourage feedback and iteration. Our teams are built on pillars of trust, humility and continuous improvement. The position reports directly into our VP of Product & Engineering. • Build and evolve backend services that support our core healthcare products and experiences, including member-facing workflows and internal operational tooling, • Lead backend technical execution across product pods by shaping architecture, setting standards, and unblocking teams with strong technical guidance, • Design systems with reliability, scalability, and performance in mind, with an emphasis on maintainability and clean interfaces, • Partner closely with Product and Design to translate business needs into clear technical plans, pragmatic tradeoffs, and measurable outcomes, • Contribute to infrastructure and delivery practices, including deployments, observability, and incident response in a production environment, • Participate in code reviews and technical discussions to uphold high engineering quality, testing discipline, and a culture of continuous improvement, • Move quickly and responsibly, including building and implementing AI-forward solutions in a compliant way (privacy, security, and reliability first), • Senior or Staff-level backend engineering experience, with a track record of owning and shipping meaningful production systems, • Deep experience in either Go or Kotlin (strong preference for both), ideally 3+ years, • Strong infrastructure and DevOps experience in AWS or GCP (preference for GCP), ideally 4+ years, • Experience running production workloads on Kubernetes, ideally 2+ years, • Some exposure to Node/JavaScript (does not need to be deep), • Product-minded approach. You think in outcomes, tradeoffs, and user impact, not just tickets, • Strong communication skills and the ability to collaborate across teams, clarify ambiguity, and guide technical decisions, • Comfort working in a startup environment with speed, accountability, and the occasional chaos, • Enthusiastic about AI-augmented development. You see AI coding assistants as tools that amplify your impact, not replace your judgment, • Generous compensation package based on experience, • Equity stake for all employees based on level, • 401(k) + Employer Matching program, • Remote-first with the option to work from one of our centers in NYC, • Complimentary Parsley Health Complete Care membership, • Subsidized Medical, Dental, and Vision insurance plan options, • Generous flexible time off plan, • Annual professional development stipend, • Annual wellness stipend Parsley Health is committed to providing an equitable, fair and transparent compensation program for all employees. The starting salary for this role is between $170,000 - $220,000, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process. At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @parsleyhealth.com email address to guide you through our interview process. Please note: • We will never communicate with you via Microsoft Teams, • We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment We look forward to connecting! #LI-Remote

About the role: Samsara is looking for growth-minded, results-driven Customer Support Specialists with strong organizational skills and a high focus on customer service. The goal of the Customer Support Specialist is to help support Samsara's rapidly growing service solutions and provide an exceptional customer experience. We work with a wide range of industrial companies ranging from commercial transportation to oil and gas companies, to large-scale food producers; as such, candidates will need to demonstrate a strong ability to communicate account statuses and manage requests in order to best serve the needs of this diverse customer base. The ideal candidate has experience in a customer support role in a multi-channel contact center environment. You will be assisting customers in troubleshooting account issues, providing account documentation, and assisting with escalations, via phone, chat, and email. This role is open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. You should apply if: • You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely., • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment., • You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers., • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. In this role, you will: • Serve as a point of escalation for complex customer inquiries and issues related to billing, contract renewals, cancellations, and Samsara products and services., • Provide guidance and mentorship to CSS II team members to enhance team performance and efficiency., • Demonstrate advanced proficiency in multi-channel servicing, including handling complex cases via phone, email, chat, and other channels with exceptional communication and problem-solving skills., • Manage and prioritize a high-volume workload, including escalations and urgent customer requests, ensuring timely and accurate resolution., • Lead or participate in cross-functional initiatives aimed at improving customer experience, driving efficiency, and scaling support processes., • Identify and analyze customer trends and issues to provide actionable insights to management and other stakeholders., • Proactively improve customer support processes and contribute to the development of best practices and training materials for the team., • Deliver exceptional customer service throughout the service cycle, ensuring customer satisfaction and retention., • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for this role: • 3+ years of experience in a customer-facing role within a contact center environment, including handling escalated cases and complex customer interactions., • Full bilingual proficiency (English/Spanish) is a must., • Expertise in handling service requests in billing, RMA, cancellations, renewals, or customer success management or specialist roles., • Proven ability to independently resolve challenging customer issues with a high degree of accuracy and professionalism., • Exceptional communication and interpersonal skills to effectively engage with a diverse customer base and internal teams., • Demonstrated ability to prioritize and manage a dynamic workload, including escalations, high-priority cases, and projects., • Experience managing 30+ cases per day across multiple channels (phone, chat, email), with consistent delivery of high-quality service., • Proficiency in ticketing systems such as Zendesk, Salesforce, or ServiceCloud, with advanced troubleshooting and documentation skills., • Technical aptitude with macOS and related systems, along with the ability to quickly learn and adapt to new tools and technologies., • Availability to work flexible hours (morning, night, and/or weekends) as assigned, based on the needs of the business. An ideal candidate also has: • Experience supporting telematics systems, ELDs, and hours of service compliance., • Proven ability to mentor and coach peers to improve team performance and individual growth., • Data-driven mindset with experience analyzing trends and metrics to inform strategic decisions., • Considered a Plus: Multilingual skills in French or German

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Associate Customer Success Partner serves as a critical member of the Account Management team and is responsible for the retention, expansion, and overall growth of First Advantage’s enterprise accounts. This role is a consultative sales and account management position focused on driving revenue through the sale of First Advantage products and solutions within a mid size portfolio of named accounts. The Associate CSP will develop, maintain, and execute account plans in close collaboration with internal partners and external customer stakeholders. Success in this role requires ensuring and expanding revenue through effective resource deployment, increased solution penetration across the enterprise, and the preservation of existing base revenue. The Associate CSP partners closely with customers, operations, and technology teams to ensure service levels are met and customer expectations are consistently exceeded. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located and authorized to work in the United States. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, industries, and specific risk history. Track revenue trends, sales opportunities, and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify, consult and drive the expansion of additional First Advantage product or solutions to fit the customers’ needs, • Engage internal cross functional resources needed to maximize revenue opportunities and penetrate the market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer clients’ questions or implement solutions in a timely fashion., • Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over those offered by its competitors., • Prepare and deliver quarterly and annual customer business reviews., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems, analyzing root causes of issues, and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ risk and compliance programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices through on-going consultation and thought leadership., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with the internal account teams across multiple services and support teams to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals while partnering with RFP team for proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers with the end goal of retention., • Manage program compliance monitoring and develop impactful reporting programs for customers to demonstrate value and partnership, • Perform other duties as assigned. What you'll need to be Successful: • Bachelor's Degree or equivalent, • 3-5 years proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with executive relationship experience., • Work experience in the professional sales environment preferred, • Proficiency with MS Office applications, including Word, PowerPoint, and Excel., • Strong oral and written communication and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills., • 30% travel required, • Demonstrate consultative sales capabilities, exhibiting a professional demeanor and business maturityWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays The salary range for this position is approximately $65-80K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Customer Success Onboarding Manager in our Customer Success team, your purpose will be to lead a team of Onboarding Advisors and serve as the strategic bridge between frontline execution and leadership retention objectives. Customer Success Onboarding Team Leader. Partner with the Sales team to defi

Location: Remote Working Hours: US Central Time (8:30 AM – 5:30 PM CST) Salary: $3,500 – $4,500/month base + performance bonuses (OTE ~$5,000+/month) Cavenaugh is a fast-growing lead generation marketing agency helping home service businesses scale their revenue through digital marketing. Our core services include: • Facebook Advertising, • Google Ads, • SEO, • Website Design, • Electricians, • Roofers, • Plumbers, • HVAC companies, • Serve as the main point of contact for client accounts, • Conduct weekly or bi-weekly strategy calls with clients, • Maintain proactive communication via calls, messaging, and updates, • Ensure clients clearly understand campaign performance and results, • Analyze marketing performance across:, • Facebook Ads, • Google Ads, • SEO, • Translate marketing data into clear, actionable insights for clients, • Provide strategic recommendations to improve campaign performance, • Own client satisfaction, retention, and relationship growth, • Proactively address issues and prevent churn, • Identify upsell opportunities when appropriate, • Deliver customized performance reports to clients, • Clearly explain campaign metrics and ROI, • Coordinate with the fulfillment team to ensure deliverables are completed, • Collect client testimonials, referrals, and Google reviews, • Maintain strong long-term client partnerships We are looking for candidates who already have hands-on digital marketing and client management experience. Requirements: • 2–4 years experience in:, • Customer Success, • Account Management, • Client Strategy, • Digital Marketing Agency roles, • Strong understanding of:, • Facebook Ads, • Google Ads, • SEO, • Experience managing client relationships in an agency environment, • Ability to analyze marketing results and communicate strategy, • Excellent verbal communication, • Strong client relationship management, • Strategic thinking and problem solving, • Ability to lead client calls and hold structure, • High ownership and accountability, • Ability to manage multiple client accounts simultaneously, • GoHighLevel – CRM & client communication, • Slack – internal communication, • ClickUp – task and project management, • Fully remote work environment, • Fast-growing digital marketing agency, • Opportunity to work closely with leadership, • Clear path to leadership roles, • Performance-based compensation

Market Sales Manager, Ann Sacks Work Mode: Onsite Location: Onsite, Monday - Friday (Ann Sacks NYC 18th St Showroom) Opportunity The Market Sales Manager is responsible for all aspects of financial performance of a showroom including sales, margins, and expenses. This role is critical in delivering a gracious client experience, driving sales growth through client acquisition (Territory Management) and retention (Account Management) of Architect & Design community relationships. The Market Sales Manager is responsible for coaching, mentoring, and developing a sales team in line with company values, fostering an inclusive working environment. Success in the position is measured by the achievement of both sales and operating profit, talent development, and client satisfaction. ABOUT ANN SACKS For over four decades, Ann Sacks has become synonymous with unparalleled craftsmanship and innovation in the world of tile and stone. From humble beginnings in Portland, OR, what began as a simple venture into tiles now includes slabs, stone furniture, fireplaces, baths and home accessories. From our support office, to manufacturing and showrooms, we have a small business feel with a big footprint across North America. Our teams take pride in their work, bringing timeless design, beauty, and luxury to each product, project, and client experience. Specific Responsibilities Deliver a customer experience worthy of the Ann Sacks brand: • Set and manage expectations for the customer experience., • Maintain showroom to the high standards consistent with the Ann Sacks brand., • Train all associates on the company’s expected processes for showroom and outreach sales process, ensuring consistent, high-quality interactions at each stage of the sales process., • Effectively resolve customer issues, ensuring timely resolution of problems., • Lead by example, developing your own client relationships, delivering superior service and sales results., • Build a strong network and talent pipeline within the industry and among skilled sales professionals in your showroom’s geographic area., • Utilize the strong connections with this network to recruit new sales staff for your showroom as headcount needs arise., • Own the new hire on-boarding experience for all showroom sales and support staff; manage the new hire training process, assess the rate of learning and adjust training plans as needed., • Provide interactive discussions and role plays to new sales staff to give them the opportunity to practice and solidify new skills., • Ensure operational and sales goals are met for the showroom, through effective management of individual contributor results, management of margin, cost control and operational efficiencies. Take full ownership for managing the P&L for the showroom., • Review and assess sales associates’ forecasts, working with associates to develop strategies and approaches to ensure sales goals are met or exceeded., • Provide partnership and mentoring to the sales staff on strategies to help close the deal, including strategies for presentations, follow-up, outreach plans and pricing promotions. Balance the drive to close sales with big-picture understanding of margin and profit goals., • Drive associate territory development strategies, effectively constructing robust High Impact Activities, including outreach to build new business, revitalize past contacts, and keep Ann Sacks at the forefront for decision-makers in the architectural and design community., • Proactively coach associates who are not meeting performance expectations, to identify deliverables and expectations to get performance back on track., • Ensure appropriate staffing and training in all roles., • Manage time and attendance, including coordination of staff work and vacation schedules, and adjustments to schedules as needed to meet business demands., • Drive all reporting processes for the showroom, including daily, weekly, monthly and annual reports. Take appropriate actions to ensure maximum profitability and efficiency of the business based on your analysis of the report data., • In partnership with regional manager, work with customer care and area administration teams to ensure a gracious post sale experience, including client concerns and returns., • Utilize resources from partner companies, such as Kallista and Robern, to drive the knowledge and sales results of your team., • In partnership with regional manager, work with marketing and merchandising to provide feedback on trends, consumer insights and showroom needs., • In partnership with regional manager, work with operations and supply chain organizations to understand and drive internal processes that affect the availability of product for your customers. Skills/Requirements • This position requires prior sales / showroom or architectural/design firm experience, with a minimum of 5 years of sales experience, and a minimum of 3 years’ experience managing a sales team within a department or store location., • Bachelor’s degree in business or management, or architecture or design is preferred. High school diploma/GED or equivalent required., • Plumbing and tile industry experience is a plus. Experience in a luxury sales environment preferred. #LI-Onsite #LI-KZ1 Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you’ll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $103,900 - $160,000 plus a competitive annual sales incentive bonus. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. Why Choose Kohler? We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact ___. Kohler Co. is an equal opportunity/affirmative action employer.

AdvantageCare Physicians (ACPNY) is a primary and specialty care practice serving half a million patients across the New York metropolitan area. With more than 30 medical offices across New York City's five boroughs and Long Island, ACPNY is continually expanding our practice and enhancing our services for communities throughout New York. As we grow, our employees grow with us. Summary of Position • Accountable for the overall management, supervision, and development of respective physician practice and ambulatory operations, while assuring the efficiency and stability of the clinical operations in all areas, inclusive of quality, access, and value., • Hold team members accountable to standards of performance to achieve short tactical and long-term strategic objectives to maintain the strategic orientation of the organization., • Lead, supervise, educate and coordinate overall operational and administrative functions to ensure maximum efficiency, high quality patient experiences, and compliance with appropriate HR and regulatory policies., • Collaborate with clinical leadership and Chief Operating Officer, the Director or AVP, Regional Operations to ensure AdvantageCare Physicians' (ACPNY's) strategic goals are achieved by implementation of ACPNY's strategic initiatives. Principal Accountabilities • Work collaboratively with providers, administrative and clinical managers, and staff to ensure the achievement of practice-wide operational and financial goals/metric/KPIs. With an assigned POD, works collaboratively with regional operations and nursing leaders, medical office medical director, senior medical directors, and Lumeris leaders to evaluate performance data and improve outcomes in support of our value-based payer arrangements. Supervise and coordinate all processes and activities in the area/functions assigned ensuring organizational guidelines and policies are followed., • Oversee and document the implementation of and compliance with policies, procedures, programs, protocols, and systems to provide an efficient and accurate patient encounter which improves the medical office's effectiveness and the quality of patient outcomes. Ensure compliance with all regulatory agencies, departmental and organization policies and procedures for all staff., • Establish and maintain effective working relationships with leadership, care teams, providers, policy-making bodies, third-party payers, employee relations, patients, and the public., • Disseminate and monitor adherence to departmental/group procedures and conduct meetings with physicians and staff to provide updates on facility and corporate changes; Lead monthly site meeting to provide a forum for organizational performance, open communication and problem resolution, ensuring goals are achieved and policies/procedures are followed. Assist the Director or AVP, Regional Operations in developing organizational strategic plans and objectives based upon identified needs of patients and the communities served by the respective offices. Assess market trends and local needs and guides the development of services., • Assist with budget preparation by providing input on anticipated revenues and expenses. Evaluate monthly budgetary variances and recommends a plan of action to correct unfavorable variances, balance the budget and achieve organizational objectives. Initiate supply orders and control operating expenses. Review payroll to ensure compliance with E-Time policies and procedures; address any deviations., • Monitor key performance indicators to include but not limited to: Schedule and Provider Utilization, No-show, and late cancellation appointment rates, Missing Charge Capture, In-Basket Messages, designated Press Ganey Scores, and Referral Work Queues. Implement performance improvement initiatives, as needed. Continuously seek and implement operational improvements. Lead, support, and mentor staff consistent with ACPNY's strategic plan, to maintain an efficient patient-centered environment ensuring accountability, quality patient care, and patient satisfaction., • Assist in the hiring and general orientation of staff; provide work direction, assign schedules, and conduct on-the-job training. Monitor and evaluate performance, and recommend personnel actions, such as promotions, demotions, transfers, and disciplinary actions. Assist in the interpretation of and compliance with Human Resources, ACPNY and departmental policies and procedures. Ensure employees understand and comply with local, state, federal and regulatory standards, as they apply to respective job functions., • In collaboration with the Senior Medical Director, Medical Office Medical Director, the Manager, Nursing, and the Director or AVP, Regional Operations, analyze the medical office's environment to assess deficiencies and make recommendations to ensure to compliance with OSHA regulations. Work within scope to ensure equipment and facilities are safe and clean, medical equipment is operating properly, and the environment of care is adequate., • Report any environmental deficiencies to facilities or on-site maintenance. Comply and enforce all HIPAA and information security policies and procedures and reports all suspected cases of breaches of security and confidentiality., • Adhere to ACPNY patient-related issues policy., • Lead and operationalize ACPNY pilot initiatives that are consistent with the strategic direction of the organization including patient experience, patient outreach, and patient retention., • Perform other job-related duties as required. Qualifications Education, Training, Licenses, Certifications Bachelor's Degree required (Healthcare Management or Business Administration - preferred) Relevant Work Experience, Knowledge, Skills, and Abilities • 5+ years' progressive professional work experience in an ambulatory care setting including 3+ years supervisory experience in an ambulatory or other health care setting, • Additional years of experience may be considered in lieu of degree, • Experience working in a unionized environment preferred, • Excellent communication skills (verbal, written, presentation, interpersonal) with all types/levels of audiences, • Strong customer service skills, • Demonstrated abilities in: Inductive Reasoning, Data Analytics, Employee Engagement, Conflict Resolution, Marketing Management and Provider Relationships, • Proficiency with MS Office (Word, Excel, Outlook, and PowerPoint), • Proficiency with computer systems including electronic medical records systems, practice managements systems, and clinical and scheduling applications, • Extensive knowledge of the healthcare marketplace, financial analysis, current reimbursement issues, budgets and operational analysis preferred, • Strong knowledge of clinical office procedures, medical practices, and terminology, • Ability to set priorities among multiple competing objectives, tasks, and initiatives Additional Information, • Requisition ID: 1000003101, • Hiring Range: $90,000-$110,000

Securitas Security Services USA, Inc. Position Title: Training & Development Manager Location: New York/White Plains (NY) Travel: Throughout New York (As Needed Basis) Securitas USA: Lead with Purpose. Build What’s Next. At Securitas, we recognize that authentic leadership means more than just overseeing operations; it's about setting a vision, inspiring, and making a meaningful impact. We invite you to take a step into a pivotal role as a Training & Development Manager, based in New York/White Plains, New York (NY). This role is more than a career step; as a Training & Development Manager, you will play a critical role in developing talent and shaping the future of security services for those we proudly serve. Why Join Securitas? Help Make the World a Safer Place When you join Securitas, you join a global leader dedicated to innovation, service excellence, and doing what’s right. Our culture empowers growth and celebrates achievement, while our mission centers on, integrity, vigilance, and helpfulness. As part of our Team, you will have the platform and support to make a meaningful difference each day. Join us on our mission of making the world a safer place About Securitas: • Our Values: Integrity, Vigilance and Helpfulness, • Our Team: 340,000+ skilled employees, • Founded: Securitas AB (1934) – Helsingborg, Sweden As a Training & Development Manager, you will be responsible for designing, delivering, and evaluating training programs that enhance employee performance, support business objectives, and promote professional growth. This role plays a critical part in building a skilled, compliant, and engaged workforce by ensuring training initiatives align with organizational standards, industry regulations, and workforce needs Benefits Offered: Based on experience, Securitas will offer a salary of $75K - $80K/ Annually in addition to a full benefit package that includes: • $500 Monthly Vehicle Allowance, • Medical Insurance, • Life Insurance, • Dental, • Vision, • 10 Vacation Days Accrued, • 4 Floating Holidays, • 6 Sick Days, • Ensures delivery of high-quality customer service., • Helps sustain client and employee retention., • At least 18 years of age., • Bachelor’s Degree and 1 year of training experience., • Or Associate’s Degree and 3 years of progressively responsible related experience., • Or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic. #AF-SSTA Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team. Benefits include: • Retirement plan, • Employer-provided medical and dental coverage, • Company-paid life insurance, • Voluntary life and disability insurance, • Employee assistance plan, • Securitas Saves discount program, • Paid holidays

In addition to owning post-implementation customer success and retention across a portfolio of accounts, the CSM serves as a strategic customer advocate, partnering cross-functionally with product and development teams at PatientIQ to share customer feedback and insights that inform ongoing platform

As a Customer Success Manager (CSM), you will play a pivotal role in ensuring our customers achieve maximum value from our platform. You’ll be responsible for onboarding, retaining, and growing customer accounts. Your work will directly impact customer satisfaction, product adoption, and overall company growth. You will work directly with our clients to help solve their problems and ensure their satisfaction while they are active accounts with us. You’ll conduct demonstrations, training sessions and regular check-ins for them. You will also work closely with employees in other departments to ensure customer questions and concerns are addressed in a timely manner. Key Responsibilities Customer Onboarding: * Guide new customers through the onboarding process, ensuring a smooth transition and quick adoption of our platform. Relationship Management: * Build and maintain strong, long-lasting relationships with key stakeholders in customer organizations. * Serve as the primary point of contact for customer inquiries, providing prompt and effective resolutions. Product Expertise: * Deeply understand our platform’s features and functionality to provide expert advice and solutions to customers. * Conduct regular training sessions, webinars, etc. to educate customers on new features and best practices. Customer Advocacy: * Act as the voice of the customer within the company, sharing feedback and insights with the product, sales, and engineering teams to drive continuous improvement. * Proactively identify potential issues and opportunities for improvement, addressing them before they impact customer satisfaction. Retention & Growth: * Monitor customer health metrics and usage data to identify at-risk accounts and proactively engage to prevent churn. * Drive customer renewals and contract extensions, ensuring a high retention rate. * Identify opportunities for upselling and cross-selling and lead the negotiation and roll out of additional products or features based on customer needs. Documentation: * Assist in creating training courses and educational materials to support hands off customer success initiatives. Collaboration: * Work closely with the sales team to ensure a smooth transition between the sales and onboarding process. * Collaborate with the product team to influence the product roadmap based on customer feedback. Who You Are * 3-5 years of experience in customer success, account management, or a related role, preferably in B2B SaaS or the construction industry. * Preference given to individuals with experience working in the construction industry (electrical, mechanical or general) or with construction-related technologies. * Strong communication and interpersonal skills, with the ability to build rapport and trust with customers both verbally and written. * Excellent problem-solving abilities and a customer-first mindset. * Technical aptitude and the ability to learn new software platforms quickly. * Data-driven approach to decision-making, with experience using customer success platforms or CRM tools (e.g., Salesforce, MS Office, etc.). * Take a sense of ownership in the work that you do. Self-motivating and able to work with minimal supervision. * Possess a client service mentality, are adaptable and willing to collaborate openly with other people About Remarcable, Inc. Remarcable is a Series A–funded SaaS company revolutionizing how contractors work. Founded by an engineer to solve the inefficiencies he faced in the field; our platform eliminates procurement and operational friction for the construction industry—especially electrical contractors. Our award-winning, SOC 2 Type II–certified B2B marketplace has processed billions in material purchases, connecting contractors, suppliers, and accounting systems in one seamless workflow. From procurement to AP automation, we deliver real-time visibility and control in a market long overdue for innovation. Backed by Insight Partners, we’re scaling fast—fueling product innovation, deep ERP integrations, and rapid go-to-market growth. Join our builder-led, high-ownership team and make a real impact in an underserved, multi-billion-dollar industry. Why Join Us? At Remarcable, you’ll work on a complex, high-value product that’s solving critical pain points for contractors across North America. You’ll be part of a small, talented team shaping the future of construction technology—operating in a vertical SaaS + marketplace model with ERP-style sales motion, sticky customer relationships, and the potential to reshape an industry. We offer full benefits including Medical, Dental, Vision, STD and Life insurance (100% Company-paid for the Employee). We also offer a 401(k) with company match and bonus potential. Our Mission To advance the adoption of technology in the construction industry and bring better efficiency, visibility, and communication to our customers. Job Details • Full-Time, • Benefits: Standard Remarcable Package, • PTO: Two weeks per year in the 1st year

Clever is looking for a senior-level, mission-driven Customer Success Manager to drive the adoption, retention, and strategic growth of our products across a diverse portfolio of enterprise EdTech organizations and application partners. Experience within the EdTech industry, specifically working wit

As a Customer Success Manager (Schools), you will oversee a school book of business, driving engagement, retention, and growth. Successfully identify growth opportunities, initiate conversations regarding expansion and growth with our current customers in your territory, and upsell partner resources

The Surgimate Customer Success team is growing and we are looking for the right person to fill the role of Customer Success Manager! Driven by a passionate and dedicated team, Surgimate is an enterprise SaaS company in the digital health space committed to revolutionizing the way surgeries are scheduled. We are making a difference and having plenty of fun along the way. The Customer Success Team is responsible for building relationships, driving product adoption, and empowering clients to meet their goals. As experts of the Surgimate platform, we provide value as trusted advisors to our clients. * Own customer outcomes by ensuring clients clearly understand, adopt, and realize measurable value from Surgimate * Define success criteria with customers and regularly track progress against agreed goals (ROI, efficiency gains, workflow improvements) * Proactively identify gaps in adoption and create action plans to improve product utilization * Build and maintain strong, trusted relationships with key stakeholders across client organizations * Serve as the primary point of contact and strategic advisor for all assigned accounts * Develop a deep understanding of each client’s workflows, business goals, and challenges * Drive ongoing product adoption through regular check-ins, training sessions, webinars, and business reviews * Educate customers on new features and ensure alignment with their needs and use cases * Reinforce best practices to ensure consistent and effective platform usage * Monitor account health and engagement to identify risks and opportunities early * Take ownership of retention by addressing issues before they escalate * Maintain clear account plans and engagement strategies for key customers * Identify opportunities for expanded use cases, additional locations, or deeper product adoption * Partner with Sales on upsell and expansion opportunities * Help customers uncover additional value through new workflows and features * Act as the voice of the customer internally, providing structured and actionable feedback to Product * Identify trends across accounts to influence product improvements and roadmap priorities * Partner closely with Implementation to ensure smooth handoffs and continuity post-go-live * Work with Support, Product, and Sales to deliver a cohesive customer experience * Maintain accurate account data, notes, and activity tracking * Meet KPIs related to engagement, retention, and growth * Contribute to building scalable customer success processes and playbooks * Travel on-site to meet with clients (~30%) * Support evolving initiatives as the company grows * 3-5 years of Customer Success, Account Management, or a client-facing consulting role, preferably within a B2B SaaS environment * Experience working with healthcare customers or within healthcare operations strongly preferred * Proven ability to manage relationships across a range of account sizes, including engaging with executive stakeholders * Exceptional written and verbal communication skills, with the ability to clearly and effectively communicate complex concepts * Strong problem-solving abilities with a proactive, solutions-oriented mindset * High level of comfort with technology and ability to quickly learn new systems and workflows * Experience with CRM tools (Salesforce preferred) * Integrity: Builds trust through honesty, transparency, and doing the right thing for both customers and teammates * Mission-Driven Impact: Motivated by helping customers succeed and improving outcomes in healthcare, not just completing tasks * Progress over Perfection: Takes action, iterates quickly, and continuously looks for ways to improve rather than waiting for perfect conditions * Accountability: Takes ownership of customer outcomes, follows through on commitments, and proactively addresses challenges * Customer-Centric: Deeply understands customer needs, advocates for them internally, and ensures they realize meaningful value from the platform * Team Over Ego: Collaborates effectively, supports teammates, welcomes feedback, and prioritizes team success over individual recognition * Remote-first role with occasional travel required * Flexibility to work extended hours as needed to support key initiatives Our Product & Mission: At Surgimate, we’re one company with three powerful platforms — Surgimate, ImplantBase, and openDoctor — working together to transform how surgeries are coordinated and delivered. Each platform supports a different phase of the surgical journey, from patient access and scheduling to implant management and post-operative care. United under one mission, we’re building the essential operating system for surgical orchestration — helping providers deliver faster, smarter, and safer care. Our Team: At Surgimate, we are a remote first team distributed across the US with R&D Centers in Israel & India. We offer opportunities for our team to spend time together at meetups, volunteer, and work flexibly. Read more about our team & values here: Our Benefits: Full time, US based team members can expect: * Competitive salary plus commissions/bonus, 401(k) with company match up to 4% * Medical, dental & vision plans for the employee through Cigna. Plus, employee covered plans available for dependents. * Long Term Disability and Life Insurance * Monthly Home Internet & Wellness allowances * 10 Holidays + 2 Holiday Eves * 18 days PTO, 18 days Sick Leave * Additional days off for SurgiGive (volunteering 1), Birthday Celebration (1) & Recharge (3) Our benefits may vary by country. Please ask your recruiting contact if you have any questions. Applicants must be authorized to work in the United States without sponsorship.

About us Beyonk is on a mission to make it easier to sell experiences online with our excellent booking systems and distribution through our partner network. For tours, activities, attractions and events, we make it simple to operate and grow your business. We have a great team, we're growing fast welcoming thousands of customers a day to do great activities and we're now looking to expand our team with like-minded, energetic and driven people. We work remotely, talk often and enjoy being part of a fast-paced and collaborative working environment. With an ever-expanding team, it’s an exciting time to join, take on new opportunities, and dive into the world of Customer Success. The role: As a Customer Success Manager, you will own strategic relationships with a portfolio of our most valuable U.S. based clients - working as a trusted advisor to align our tools with their business goals and drive significant revenue growth through ticketing, distribution, and marketing strategies. You’ll lead clients through onboarding, optimization, and long-term partnership development - proactively identifying growth opportunities, advising on best practices, and championing adoption of high-impact product features. You’ll act as a bridge between clients and our product/engineering teams, sharing insights and helping shape the roadmap. Your feedback will help ensure we continually innovate to solve real business challenges. This is a high-impact, commercially focused role requiring autonomy, consultative problem-solving, and a strong understanding of business levers. Key Responsibilities: • Manage a strategic portfolio of U.S.-based clients, acting as their main point of contact and long-term partner in success, • Identify growth opportunities within each account and build plans to drive increased bookings, revenue, and retention, • Lead quarterly business reviews, mapping product capabilities to client goals and demonstrating ROI, • Collaborate with Product, Marketing, and Support teams to improve product adoption and customer experience, • Maintain outstanding client health, with KPIs including NRR (Net Revenue Retention), churn rate, upsell %, and feature usage, • Proactively surface insights, trends, and feature requests from clients to inform product development, • Contribute to client education materials — including help center content, blog posts, and training scripts for our AI assistant What We're Looking For: • Location: Based in Austin, TX. This is a remote-first role with periodic in-person offsites. Must be comfortable working with a predominantly UK-based team (flexible hours and time-zone overlap expected), • Experience: 2–5+ years in Customer Success, Account Management, or Client Strategy - ideally in a SaaS, marketplace, or digital platform environment, even better if you've experience working within the ticketing industry and/or with US enterprise Farm Attractions, • Track record of revenue impact: You’ve driven measurable business outcomes through relationship management, technology adoption, and commercial growth, • Strategic and proactive: You don’t just respond to client needs - you anticipate them, craft success plans, and build long-term value, • Strong communicator: Whether through Zoom, email, or docs, you present ideas clearly and credibly to clients and internal stakeholders alike, • Autonomous operator: You thrive in remote teams, take initiative, and move fast, but know when to ask for help or escalate Why Beyonk? • Be part of a rapidly growing company and advance your career., • Get involved in a wide variety of roles whilst interacting with all areas of the business., • A huge opportunity to learn from an experienced, talented, fun team., • Beyonk is an equal opportunity employer. You are welcome at Beyonk for who you are, no matter where you come from, what you look like, or where you want to go. Our platform is for everyone. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will build the most optimal product.

Company Overview Help Shape the Future of Music Creation and Education at MakeMusic At MakeMusic, we believe music has the power to inspire, connect, and transform lives. For over three decades, we’ve been at the forefront of music technology, building tools that help musicians compose, teach, learn, and perform. Our products are trusted by Grammy-winning composers, world-class educators, and students in classrooms and homes around the globe. With MakeMusic Cloud, we’ve reimagined music practice for the digital age by offering students real-time feedback, access to an extensive repertoire library, and seamless tools for educators to track progress and personalize instruction. If you’re passionate about music, driven by innovation, and eager to create tools that empower musicians and educators around the world, then MakeMusic is the stage you’ve been looking for! As part of the Peaksware portfolio, consisting of brands like TrainingPeaks, MakeMusic, Alfred Music, TrainHeroic, we’re united by a shared mission: to create software that transforms deliberate practice into performance. At Peaksware, we don’t just build products. We build communities of motivated people chasing progress, including athletes, musicians, performers, and the teams that support them. General Overview As Manager,Customer Success, you will play a pivotal role for MakeMusic by leading a high-performing team of Customer Success Account Managers, while directly managing your own book of strategic accounts. This player-coach role blends customer advocacy, team leadership, and operational rigor. You’ll ensure customers have a world-class experience across their lifecycle, while mentoring your team to do the same. Your work drives retention, expansion, and deep customer engagement. You will collaborate closely with the Director of Sales, to ensure our customers have an incredible experience through their journey with MakeMusic. You'll bring strategy, structure, and inspiration to your team—fostering a culture of accountability, continuous improvement, and customer obsession. You thrive in fast-paced environments, take ownership of outcomes, and bring energy, empathy, and curiosity to everything you do. You're not just a manager—you’re a coach, mentor, and player ready to roll up your sleeves. This role sits on our Customer Success, Account Management team and reports directly to the Director, Sales. • Lead the Team - Manage, coach, and inspire your team to deliver exceptional customer outcomes and meet retention and expansion goals., • Drive Results - Own and improve strategies that increase renewal rates, product adoption, and account expansion - aligned with MakeMusic customer success metrics., • Pipeline Forecasting - Own team pipeline tracking and forecasting in close partnership with sales leadership to ensure accurate projections and strategic planning., • Strategic Collaboration - Partner cross-functionally with leadership, marketing, sales, support, adoptions, and product to champion the voice of the customer and drive continuous improvement across the customer journey. Assist with refinement and development of customer onboarding processes and training programs with cross-functional teams, to ensure smooth product adoption and value realization., • Customer First Focus - Develop and implement customer success strategies to enhance customer loyalty/stickiness, satisfaction, and ultimately long-term value (LTV) realization., • Process Improvement - Refine customer success playbooks, tooling, and reporting to drive efficiency, consistency, and customer satisfaction. Collect and analyze customer feedback to provide actionable insights to the product development team, driving innovation and improving our product and customer experience., • Team Coaching and Development - Provide regular feedback, mentorship, and professional growth opportunities for your team. Empower them to own outcomes while building trust and accountability., • Player-Coach Mentality - Balance leadership duties with hands-on work managing your own book of business. Step into customer conversations as needed to support your team and demonstrate best-in-class success practices., • Operational Excellence - Ensure accurate tracking and reporting of pipeline, activities, account health, and performance metrics using our CRM. Use data to inform team priorities and customer strategy., • Other Duties as Assigned - You’re a team player and ready to step in wherever needed to support company-wide goals., • Proactive Engagement - Proactively engage with customers to address challenges, understand their evolving needs, and ensure they are fully utilizing the benefits of MakeMusic as well as cross-sell potential into our other Music Brands offerings, • 3+ years SaaS Customer Success/Account Management experience, including managing a book of business and driving customer outcomes., • 2+ years of experience leading or mentoring customer-facing teams, • Deep understanding of music and music education in K-12 market., • Proven track record of building customer relationships that lead to high retention and account growth, • Excellent communication, interpersonal, and organizational skills, • Strategic thinker with strong problem-solving and critical thinking abilities, • Metrics driven; ability to create and hold teams accountable to meaningful KPIs and goals, instilling ownership and proactive communication, • Data and analytical expertise; ability to analyze complex datasets to identify patterns, trends, and key drivers that influence forecasting accuracy, going beyond simple historical analysis, • Proficient in Google Workspace, HubSpot (or equivalent CRM), and other sales and support tools, • Comfortable in a dynamic, fast-paced, and collaborative environment, • Ability to manage multiple projects and priorities with minimal supervision, • Experience using MakeMusic Cloud (formerly SmartMusic) as a music educator or music student, • Experience managing CSM teams and scaling customer success processes, • Fluency in Spanish or other foreign languages Don’t meet every single requirement? Don’t worry. We still want to hear from you and encourage you to apply. Compensation: We are committed to fair and equitable compensation practices. The annual salary range for this role in Colorado is $68,550-$114,250. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, and certifications. This role is eligible for variable compensation including bonus. Benefits and Perks: Health • We offer comprehensive health benefits including medical, dental, and vision insurance; health savings and flexible spending accounts, paid parental leave; and an employee assistance program., • We offer several company paid options including Short Term Disability, Long Term Disability, as well as Basic Life Insurance and AD&D., • We offer a 401(K) including a company match., • We observe 12 paid holidays annually and provide discretionary Flexible Time Off. Employees also receive free access to our products, corporate discounts, and professional development resources., • Access to the Performance and Recovery Center (PARC), our on-site fitness facility, as well as employee only access to on-site locker rooms and showers., • Employee only access to secure, indoor bike storage and access to e-bikes exclusively to Peaksware employees. Peaksware adheres to the FLSA Exemption Threshold for minimum wage in all states. Work Environment This job operates in a professional office environment that is well-lighted, heated, and/or air-conditioned with adequate ventilation and a noise level that is usually moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. All employees must comply with all safety policies, practices and procedures. Report all unsafe activities to your manager and/or Human Resources. Physical Demands While performing the duties of this job, the employee is regularly required to sit and move about the facility; use hands to handle, or feel; talk by expressing ideas by means of the spoken word; and hear by perceiving the nature of sounds. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. To view the Peaksware Privacy Policy, click ___. By submitting an application, you acknowledge and agree to the Peaksware Privacy Policy.

About GotPhoto/fotograf.de Our mission is to digitalize the people's photography industry. ___ is dedicated to making photographers’ lives easier and more efficient. We provide an end-to-end workflow and e-commerce solution enabling photographers to digitalize key parts of their workflow - from photo management to payment, combined with a user-friendly platform. Making them more successful and spending more time behind the lens! Since 2012, our journey has been filled with an entrepreneurial spirit, witnessing countless ___ that prove our sustainable business model works and is profitable. We’re building a tight-knit ecosystem where everyone can thrive – including you! Join our team of 170+ talented individuals and be part of our journey to empower photographers like never before! GotPhoto is seeking a Head of Customer Success to a team responsible for customer retention, expansion, and long-term customer growth across our Enterprise and Scale-Up segments. This is a senior leadership role responsible for defining and executing the Customer Success strategy with Net Revenue Retention (NRR) as the north star. You will lead a high-performing team focused on driving adoption, expansion, and executive-level customer partnerships while building scalable processes that accelerate growth. You will partner closely with Sales, Product, Marketing, and Leadership to ensure customers achieve measurable business outcomes and maximize the value of the GotPhoto platform. * Own Net Revenue Retention (NRR), driving customer retention, expansion, and long-term revenue growth. * Lead and develop a high-performing Customer Success organization with clear performance accountability. * Drive GMV growth through strategic account planning, executive engagement, and value-based customer partnerships. * Ensure renewal success by proactively managing risk, adoption, and customer health. * Establish scalable Customer Success processes, playbooks, and operating rhythms to support growth. * Use customer insights and data to inform strategy, forecasting, and cross-functional decision-making. * Partner with Sales, Product, and Marketing to align customer lifecycle strategy and improve customer outcomes. * Act as the Voice of the Customer and influence product and go-to-market priorities. * Build a culture of accountability, customer focus, and continuous improvement across the team. * 8+ years of experience in Customer Success, Account Management, or Expansion leadership within B2B SaaS or transaction-based platforms. * Proven track record leading teams responsible for retention, expansion, and revenue growth. * Strong commercial mindset with experience managing usage-based or GMV-driven business models. * Executive presence with the ability to influence senior stakeholders internally and externally. * Highly data-driven with the ability to translate metrics into clear growth strategies. * Experience scaling teams and building operational frameworks in a high-growth environment. Bonus: Experience in photography, creative services, marketplaces, or other service-driven verticals. * Our culture: We’ve created a collaborative and open work environment. We have a bi-annual review process and a strong feedback culture to ensure your growth. * In-person team meetings: With teams distributed across the US, we aim to ensure you get to meet with the whole team in person at least twice yearly. * Generous Time Off Policy: We offer unlimited vacation to help you balance work and life, along with flexible sick days. * Well-being & Personal Life: We provide paid medical leave and paid parental leave * Fitness: Enjoy free membership with FitOn with generous monthly credits * Learning & Development: You'll receive an annual learning budget of $500 Research shows that candidates from underrepresented backgrounds may refrain from applying for positions if they feel they don't meet all qualifications. We strongly encourage you to apply if you’re interested: we're excited to discover how your distinctive experience can enhance our team! We work as one team. Wherever you come from. However, you identify. We believe in equal opportunities.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Customer Success Analyst acts as a liaison to First Advantage's large screening accounts and various internal departments such as Sales, Operations, and Billing for FA's Gig vertical. The Customer Success Analyst needs to have attention to detail, a sense of urgency, customer empathy, and the ability to communicate effectively with both internally and externally. Responsible for analyzing customer data, identifying trends, and providing actionable insights to drive customer retention, satisfaction, and overall success. As they will be working with various sized clients, different Customer Success Managers, Sales Reps and/or members of the Operations team to maintain, build out and report to ensure customer satisfaction. This role is 100% work from home. Authorized and working from the United States. Responsibilities: • Working on daily tasks in collaboration with the Customer Success Managers and Operations. Tasks will involve, migration related activities, current client work (QC, emails, etc), and special initiatives. Including and not limited to issues related to verifications, criminal, drug & health screenings, order creation, finance and specific rush orders., • Perform report research and analysis for internal and external customers. Ensure that reports and information requests are delivered on time and that SLA's are met. Monitor, enter, update, and close Service Center tickets., • Provide and maintain in-depth working knowledge of all client verifications/processing guidelines., • Prepare, analyze, and determine trends for monthly account reviews. Ensure that client fact sheets are kept current and relevant. Create a program overview outline document for all assigned accounts., • Obtain first-hand customer information and makes recommendations for improvements to products, services, and reporting., • High School Diploma or GED, or Equivalent work experience., • 3+ years of customer service experience, including direct interactions with external customers., • Microsoft Office products (Outlook, PowerPoint, Word, and Excel), • Siebel, Salesforce or equivalent CRM system, • Strong analytical skills with the ability to interpret complex data sets and draw meaningful conclusions., • Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers., • Organizational skills and strong attention to detail, • Ability to multi-task and manage daily assignments and handle high volume phone and email support., • Sense of urgency to meet client deadlines., • Highly responsive and adaptable to evolving priorities. First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! What Are You Waiting For? Apply Today! You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary range for this position is approximately $24-30 USD per hour. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Elite is the trusted automation platform for law firm operations across most of the world’s largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite’s products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com. Position Overview The Group Product Manager, AI & Data Strategy is a senior product leader responsible for defining and executing Elite’s AI and data product vision across a complex, mission-critical Legal ERP platform. This role sits at the intersection of product strategy, data infrastructure, platform partnerships, and go-to-market execution, with a mandate to modernize how customers migrate to the cloud and unlock value from their data. This is a highly visible, high-impact role central to Elite’s long-term growth, platform differentiation, and scalable value creation. Work Arrangement: Remote, United States This role requires the individual to be based in Eastern Standard Time (EST) or Central Standard Time (CST) . Responsibilities • Own and evolve the AI and data product vision, aligning customer needs, platform capabilities, and Elite’s long-term cloud strategy., • Define and prioritize the roadmap for data platforms, analytics, AI/ML capabilities, and integrations supporting Legal ERP and financial workflows., • Translate complex infrastructure and data decisions into clear, customer-centric product strategies that balance modernization with day-to-day operational needs., • Partner closely with Platform, Engineering, and Strategic Partners to ensure infrastructure investments support scalability, security, performance, and future value delivery., • Act as the product voice in infrastructure and architectural prioritization, ensuring focus on the capabilities that drive customer outcomes and revenue impact., • Lead pricing, packaging, and positioning for AI- and data-driven offerings, defining value metrics and commercial models that clearly communicate ROI., • Enable Sales and Services teams with clear narratives, value propositions, and enablement materials for AI and data capabilities., • Accountable for adoption, retention, and revenue impact of AI and data capabilities., • Uses customer insights, usage data, and financial metrics to guide prioritization., • Lead, mentor, and scale a high-performing product management team while remaining hands-on and execution-oriented in the near term., • Perform other duties as assigned to support departmental and company objectives. Qualifications • Bachelor's Degree in Computer Science, Engineering, Data Science, Statistics, Economics, or a related technical field, or equivalent practical experience leading data and AI-driven products., • 6–8 years of experience in product management experience, including ownership of data platforms, analytics, AI, or infrastructure-adjacent products., • Experience building and operating complex B2B SaaS platforms, ideally within ERP, financial systems, legal tech, or other regulated environments., • Demonstrated ability to lead and scale product teams while staying deeply engaged in strategy and execution., • Strong understanding of data ecosystems and AI/ML concepts in application, including how modern approaches move beyond traditional ETL-driven reporting toward workflow- and agent-driven value., • Experience influencing pricing, packaging, and product positioning for enterprise software offerings., • Ability to engage credibly in architectural and technical tradeoff discussions without requiring hands-on coding., • Exceptional communication and stakeholder management skills, with the ability to align executives, partners, and cross-functional teams around a clear direction., • Comfortable operating in a PE-backed environment with high expectations for focus, prioritization, and measurable outcomes., • Ability to travel up <10% as business needs require, • Role requires the following physical capacity: Sedentary: primarily desk/computer work, • Must be legally authorized to work in United States; Elite does not provide employment sponsorship for this position Benefits: • Competitive Compensation Package ($171,000 - $190,000 base salary + variable component), • Comprehensive Healthcare Coverage (Health, Dental, Vision), • Retirement Savings Plan with an Employer Contribution, • Professional Development Opportunities, • Time Off, • Wellness Initiatives, • Employee Assistance Program, • Generous Global Parental Leave, • Calm, free premium subscription, • Employee Discount Program Please note that we do not offer sponsorship for this position. Additional Information At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter. In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment. Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma. As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. We are not accepting applications submitted through recruiting agencies.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Senior Customer Success Manager guides Mid Market Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity within Canada and the US. What we're looking for: * A proven track record with a 5 years experience in revenue generating roles and a minimum 3 years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. * Strong communication skills over email, the phone, and video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic – with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. * Experience with and passion for helping people or businesses use software to be more productive and efficient. You’re passionate about discovering what a team needs in their workplace, and you ask strong open-ended questions that help you learn more about them. * You're technically savvy and enjoy learning new products and translating technical terms for customers who find technology confusing or intimidating. * You have experience and are comfortable in working closely with C-Level executives, and can navigate the nuances of working with different stakeholders to identify and drive value realization * Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across their book of business. * Follows defined outreach and follow-up communication processes managing data and activity of customers in tandem with the Onboarding and Account Management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. * Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind. * You have experience managing revenue retention as your key metric - supporting your customers to drive tool adoption and prevent risk within your book of business. You are comfortable with identifying opportunities for growth and supporting sales counterparts in driving opportunities forward. * Optional: You have personal experience with 1Password or another password manager. While not required, it’ll help you quickly have confidence in this role. What you can expect: Month 1 * Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. * Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. * By the end of the first month, you’ll be able to guide a small sized customer through an intro discussion in our Customer Success process. Month 3 * Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. * Proactively report on customers’ needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. * Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 * Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross-functional peers in internal teams. * Have a steady book of customers with whom you’ve learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. * Hands off cross-sell/upsell opportunities to Account managers and engages enthusiastic customers in advocacy initiatives such as___, case studies and product discussions. * Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). USA-based roles only: The annual base salary for this role is between $75,000 USD and $105,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $83,000 CAD and $116,00 CAD, and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women’s health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at ___. Sword Health is seeking a Director of Customer Success to lead and scale our enterprise Customer Success function, ensuring our customers realize measurable clinical and economic outcomes from Sword’s AI Care platform. This is a senior enterprise leadership role with direct accountability for customer outcomes, responsible for owning post-sale success across a portfolio of complex enterprise customers while evolving the strategy, operating model, and playbooks that support long-term retention, expansion, and advocacy. As a Director, you will balance hands-on customer leadership with team development and cross-functional influence, helping shape how Sword delivers world-class, AI-first healthcare at scale. Accountable for gross retention, net revenue retention, and expansion outcomes across a portfolio of complex enterprise customers, in close partnership with Sales and Commercial leadership.Define and scale Sword’s enterprise Customer Success operating model, including customer segmentation, coverage ratios, capacity planning, and success motions aligned to growth targets. You will be a key leader within Sword’s Customer Success organization, managing and mentoring a team of Customer Success Managers while partnering closely with Sales, Implementation, Marketing, Product, Clinical, and Data teams. This role reports into Customer Success leadership and plays a critical role in aligning customer outcomes with Sword’s broader commercial and clinical strategy. This role manages and scales a team of approximately 6–10 Enterprise Customer Success Managers, with responsibility for performance, development, and succession planning. • Lead the end-to-end customer lifecycle for a portfolio of enterprise clients, with clear ownership of retention, adoption, time-to-value, and expansion readiness., • Build and maintain trusted, executive-level relationships with customer stakeholders, including C-suite leaders, benefits teams, and external partners., • Own and evolve Sword’s enterprise customer success motion, including implementation best practices, engagement strategies, QBR frameworks, and success metrics., • Manage and mentor a team of Customer Success Managers, providing coaching, performance feedback, and career development support., • Partner closely with Sales to ensure seamless handoffs, account planning, renewals, and expansion opportunities., • Provide executive oversight and orchestration for complex customer implementations, partnering closely with Implementation leadership to ensure on-time, on-value delivery., • Deliver quantifiable and qualitative insights to customers through reporting, regular business reviews, and strategic recommendations., • Develop and oversee client account plans, including opportunity sizing, success milestones, and investment recommendations., • Advocate for customer needs internally, influencing Product, Clinical, and Operations teams to address pain points and improve customer outcomes., • Own strategic initiatives within the Customer Success organization, continuously refining playbooks, processes, and tooling as the business scales., • Own and report on key Customer Success metrics including gross retention, net revenue retention, engagement, adoption, and expansion pipeline influenced., • 8+ years of experience in enterprise customer success, account management, or related roles, with demonstrated progression into leadership., • Experience managing and developing high-performing Customer Success teams., • Strong background working with enterprise customers, ideally within digital health, healthcare technology, SaaS, or the benefits ecosystem., • Experience supporting Fortune 1000 or similarly complex, multi-stakeholder enterprise customers, ideally across multi-year contracts and multi-geo deployments., • Proven ability to influence executive stakeholders and navigate complex, multi-threaded customer relationships., • Exceptional communication, storytelling, and analytical skills, with the ability to translate data into strategic insights., • Strong program and project management capabilities, with experience managing multiple customers and initiatives simultaneously., • Comfort operating in fast-paced, ambiguous, high-growth environments., • A stimulating, fast-paced environment with lots of room for creativity., • A bright future at a promising high-tech startup company., • Career development and growth, with a competitive salary., • The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare., • A flexible environment where you can control your hours (remotely) with unlimited vacation., • Access to our health and well-being program (digital therapist sessions)., • Remote or Hybrid work policy. SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

At Tiger Data, formerly Timescale, we empower developers and businesses with the fastest PostgreSQL platform designed for transactional, analytical, and agentic workloads. Trusted globally by thousands of organizations, Tiger accelerates real-time insights, drives intelligent applications, and powers critical infrastructure at scale. As a globally distributed, remote-first team committed to direct communication, accountability, and collaborative excellence, we're shaping the future of data infrastructure, built for speed, flexibility, and simplicity. As Head of Customer Experience at Tiger Data 🐯, you will lead the teams responsible for how customers adopt, grow, troubleshoot, and succeed with Tiger Data after they buy. This is a pivotal role for a pivotal moment. Tiger Data is expanding into larger enterprise accounts, and we need a senior customer leader who can help us build the operating system for that next stage of growth: how we serve customers, how Customer Success and Technical Support work together, how we partner with Pre-Sales and Implementation, how we surface customer signal back into Product and Engineering, and how we turn great customer experience into retention, expansion, and trust. This is not a “manage from the sky” role. You’ll lead managers and build scalable systems, but you’ll also be close to the work: jumping into customer escalations, pressure-testing processes, coaching leaders, inspecting account health, and helping the team make crisp decisions when the playbook is still being written. We need someone who can zoom out to design the system, then zoom back in to fix the handoffs, coach the team, and help unblock a customer escalation. You will report to our VP of Engineering and lead the Customer Success and Technical Support organizations. 📍 This role is remote. We are open to candidates in North or South America. Due to the distributed nature of our team and customer base, flexibility working across Europe and US time zones is a requirement. What you will be responsible for in this role: * Leading Tiger Data’s Customer Success and Technical Support organizations, including managers and highly technical customer-facing teams. * Building and operationalizing Tiger Data’s customer experience strategy for our next phase of growth, especially as we expand into larger enterprise accounts. * Partner to define clear ownership across Customer Success, Technical Support, Pre-Sales, Implementation, Sales, Product, and Engineering so customers experience one Tiger Data team, not internal handoffs. * Designing customer segmentation, engagement models, escalation paths, support coverage, success planning, health scoring, and renewal/expansion motions that scale. * Driving measurable improvements in adoption, retention, gross revenue retention, net revenue retention, expansion, customer satisfaction, time-to-resolution, support quality, and executive visibility into customer health. * Acting as the executive voice of the customer internally, turning customer trends, escalations, support patterns, and adoption signals into clear recommendations for Product, Engineering, GTM, and company leadership. * Building the next generation of customer operating rhythms: QBRs/EBRs, escalation reviews, customer health reviews, renewal risk reviews, expansion planning, support quality reviews, and executive customer reporting. * Coaching and developing managers while staying hands-on enough to understand the reality of the team’s work, customer pain points, and operational gaps. * Using AI thoughtfully to improve the customer experience and team productivity, including support workflows, knowledge management, customer health insights, escalation analysis, team enablement, and customer communication quality. * Hiring, developing, and retaining high-performing customer leaders and individual contributors who can operate with urgency, technical curiosity, ownership, and customer empathy. * Building systems and processes that make the team sharper, faster, and more accountable, without slowing down the startup pace that makes Tiger Data work. You could be a great fit if you: * Have significant experience leading Customer Success, Technical Support, Customer Experience, or post-sales teams in a high-growth B2B SaaS, infrastructure, database, developer tools, cloud, or technical platform company. * Have managed managers and led teams that include highly technical customer-facing talent, such as Technical Support Engineers, Customer Success Managers, Solutions Engineers, TAMs, or similar roles. * Have built or transformed post-sales operating models for enterprise customers, including segmentation, health scoring, adoption motions, renewal risk management, support models, escalation processes, and expansion partnership with Sales. * Understand how to serve technical customers. You do not need to be an engineer, but you need enough technical depth to build credibility with database, infrastructure, platform, and developer audiences. * Can operate at both strategic and tactical altitude: you can define the customer experience vision, communicate it to executives, and then jump into the messy details of churn risk, support escalations, or broken handoffs. * Have strong executive presence with customers and internal leaders, including the ability to navigate high-stakes escalations, renewals, expansion conversations, and roadmap trade-offs. * Know how to partner deeply with Sales, Pre-Sales, Implementation, Product, and Engineering without creating turf wars. You clarify ownership, reduce friction, and make the customer journey easier to run. * Are highly metrics-driven and can use data to diagnose customer risk, support quality, adoption patterns, renewal health, expansion opportunities, and team performance. * Have strong AI fluency and curiosity. You are already using, testing, or designing AI-enabled workflows to improve productivity, insight quality, customer communication, knowledge management, or operational scale. * Are a strong talent builder: you know how to coach managers, set a high bar, give direct feedback, build accountability, and create a team culture that is both high-empathy and high-performance. * Thrive in a startup environment where the job is not just to “own the function,” but to build the function while the company is moving fast. * Believe that organizations are strongest when they reflect the diversity of the world around them and actively work to make that a reality. You might not be a great fit if you: * You want a fully mature enterprise CS and Support machine where the systems, roles, handoffs, dashboards, and escalation paths are already neatly defined. * You prefer to manage through layers and dashboards instead of getting close to customers, managers, tickets, escalations, renewal risks, and process gaps. * You are uncomfortable with technical products or do not want to learn deeply about databases, PostgreSQL, cloud infrastructure, performance, reliability, or developer/customer workflows. * You see Customer Success, Technical Support, Sales, Implementation, Product, and Engineering as separate lanes rather than a single, connected customer experience. * You are more comfortable creating a strategy than driving execution, inspecting the work, and holding teams accountable for outcomes. * You struggle in fast-moving startup environments where priorities shift, information is imperfect, and leaders are expected to make clear decisions without waiting for perfect structure. * You are not excited about using AI to improve how customer-facing teams operate, learn, respond, and scale. * We respond to every applicant. * We review applications fairly and objectively, and shortlist based on relevant skills and experience. * We ensure clear and timely communication throughout your candidate journey. * We maintain a rigorous interview process with a high bar, designed to give you the opportunity to meet various team members you'll collaborate with across our organization. Tiger Data, formerly Timescale, sets the standard as the fastest PostgreSQL platform for modern workloads. Trusted by more than 2,000 customers across 25+ countries and powering over 3 million active databases, we enable developers and organizations to build real-time, intelligent applications at scale. Backed by $180 million from top-tier investors, Tiger Data is building the new standard for data infrastructure, built on PostgreSQL, designed for the future. 👉 👉 Want to get a feel for how we work and what we value? Check out our blog post:___ We embrace diversity, curiosity, and collaboration. Whether debating the perfect chicken nugget crunch 🍗, sharing workout routines 💪, or discussing your favorite plants 🌱 and pets 🐾, you'll find your community here. We don't require previous experience with our tech stack, but enthusiasm for learning is key. Our technologies include PostgreSQL, Tiger Cloud, AWS, Go, Docker, Kubernetes, Python, and innovative features like Hypertables, Hypercore, vector search, and real-time analytics. Learn more at______ or follow us on Twitter______ (Please note that benefits may vary based on country.) * Flexible PTO and comprehensive family leave * Fridays off in August 😎 * Fully remote opportunities globally * Stock options for long-term growth * Monthly WiFi stipend * Professional development and educational resources 📚 * Premium insurance options for you and your family (US-based employees) Ready to join the future of PostgreSQL? We can’t wait to meet you. 🚀🐯

As a Customer Success, Account Manager on our team, you will be a co-architect of the customer experience for our high-volume account segment. Account Management, Retention and Expansion:. Leverage the tech stack (Hubspot and automation tools) to organize daily tasks and build workflows that make ma

The Customer Success & Account Manager is a strategic, relationship-driven role responsible for owning customer retention, renewal, expansion, and long-term value realization across a portfolio of mid-market and enterprise higher education clients. This role blends senior-level customer success lead

Deliver on success plans to ensure ongoing client retention. Plan and lead quarterly reviews as well as other customer meetings to ensure ongoing alignment and value realization for all customers.

The Client Success Manager (CSM) owns the commercial and relationship outcomes for a portfolio of existing NuView IT customers. This is an internal sales role responsible for retention, renewals, expansion, and ensuring clients receive consistent, high-quality experience across managed services, cybersecurity, and professional services. The CSM serves as the primary business point of contact, translating client needs into clear scopes, quotes, and execution plans in partnership with Service Delivery and Engineering. Salary Range: $80k- $90k Role and Key Responsibilities: Own Client Relationships & Satisfaction • Act as the primary business contact for assigned accounts, • Run structured client check-ins (QBRs/EBRs as appropriate), • Maintain clear renewal calendar and contract hygiene, • Identify at-risk accounts early; coordinate retention plans with Services leadership, • Identify expansion opportunities (security, compliance, infrastructure, cloud, endpoint, backup, etc.), • Coordinate discovery with engineering/solution architecture, • Route out-of-scope requests through the standard pro services process, • Partner with Engineering/Solution Architecture to scope and estimate, • Quote and obtain client approval (T&M default) before execution, • Maintain clean account data: contacts, billing terms, contract dates, price changes, and service scope, • Coordinate pricing adjustments, true-ups, co-terms, and amendments, • Surface recurring issues/themes (service friction, product gaps, process breakdowns), • Partner with Service Delivery on corrective actions and client communications, • English native speaker (Required) Benefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Vision insurance, • Work from home

About the role: The Growth team is looking for a Senior Product Manager to help grow Samsara’s revenue by scaling our product-led, self-serve experiences across the customer lifecycle — from trial through purchase, expansion, and renewals. In this role, you will partner closely with engineering, design, sales, marketing, finance, and go-to-market teams to build intuitive experiences that help customers discover value, transact seamlessly, and continue to grow with Samsara over time. This role is a great fit if you’re passionate about growing businesses through great product experiences, enjoy working across complex systems, and thrive in environments where data, experimentation, and customer empathy guide decision-making. This role is a remote based role in the United States. In this role, you will • Define and own the strategy and roadmap for product-led, self-serve growth across key lifecycle stages, including trials, purchase, expansion, and renewals., • Research customer needs, business goals, market dynamics, and product usage data to identify high-impact opportunities and prioritize investments., • Own delivery end-to-end, from discovery and definition through launch, iteration, and measurement., • Partner deeply with cross-functional teams across Engineering, Design, Sales, Marketing, Finance, Business Technology, and other GTM teams to align on goals, requirements, and execution., • Work closely with engineering and design to build intuitive, scalable self-serve experiences that reduce friction and accelerate time-to-value., • Integrate experimentation into the product development process, developing and running A/B tests and other experiments to improve conversion, adoption, retention, and revenue., • Define and track success metrics for self-serve and product-led growth initiatives, using data to evaluate impact and guide trade-offs., • Contribute to the evolution of Growth Product Management at Samsara, sharing best practices and helping scale effective growth processes., • Champion and model Samsara’s cultural principles — Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, and Win as a Team. Minimum requirements for the role • Bachelor’s degree in a technical field or equivalent practical experience., • 6+ years of experience in customer-facing product management., • Proven ability to independently synthesize customer insights, data, and business needs into a clear product strategy and roadmap., • Experience leading cross-functional initiatives end-to-end to ship products or features., • Strong project management and organizational skills, with attention to detail., • Strong product instincts and a keen eye for best-in-class user experiences, with the ability to simplify complex workflows., • Solid analytical skills and comfort working with product and business metrics., • Excellent communication skills, including the ability to clearly influence stakeholders and executives., • Bias toward action and comfort operating hands-on in ambiguous problem spaces. An ideal candidate also has • Experience in growth, product-led growth (PLG), or self-serve product management in B2B SaaS., • Experience owning or optimizing trial, purchase, or renewal experiences., • Hands-on experience running experiments (A/B tests, funnel optimization, cohort analysis) to improve product and business outcomes., • Familiarity with B2B sales motions and how self-serve and sales-assisted experiences work together., • MBA or Master’s degree in a technical or business field.