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Job Description THIS ROLE WILL BE ONSITE 3 DAYS PER WEEK IN MANHATTAN, 2 DAYS REMOTE NO H1S OR 3RD PARTIES. SENIOR IT SUPPORT ENGINEER New York, NY Position Description Position Summary Small, fast-paced financial services firms is seeking a Senior IT Support Engineer. This is a customer oriented support role centered on providing basic to advanced technical support for end user desktop, laptop, mobile device, application and peripheral installation, configuration and issues. Technologically proficient individual open to interact with users live or through other digital communication methods to provide guidance, troubleshooting and issue resolution. The Senior IT Support Engineer's ability to deliver on and resolve technology requests, tasks, and projects is an important part of this position. A good understanding and working experience managing and supporting IT infrastructure, systems, servers, networks, security, computers, mobile devices, technology products and software combined with problem solving abilities to diagnose and resolve issues are important criteria to succeed in this position. Responsibilities User Support • Provide onsite and remote assistance for technical requests, diagnose, troubleshoot and resolve issues, communicate progress, follow up and ensure completion of support tickets., • Monitor and track support requests in the helpdesk ticketing system, and document issues and their resolution., • Train users on use of supported hardware, software and services within department and organizational guidelines and standards., • Provide after-hours/on-call support as needed., • Set up, test, deploy and maintain computer laptops, desktops, printers, mobile devices, office phones and conference room audio/video equipment., • Hands on experience with:, • Data center IT infrastructure components and systems,, • LAN and WLAN networking hardware, and, • Administer Microsoft Windows Server OS and Server based applications., • Administer corporate based server side applications, SAAS / cloud administrator portals, network and storage appliances and systems., • Set up , test, deploy and maintain corporate standard computer software., • Perform user hardware and software version upgrades, security patches, firmware updates, equipment refreshes / replacements and optimizations., • Create, follow, and maintain detailed documentation of IT processes, procedures and checklists, and update knowledge base to ensure optimal efficiency and consistency in operations and project delivery., • Submit documentation of issues, troubleshooting steps taken and their resolution, and new practices in the internal knowledge base., • Enter new hardware equipment details, software, and services license information., • Track changes, replacements, and repairs., • Le arn new technologies as required for tasks, projects and to administer department and organization functions., • Handle potential security threats and events with a higher priority., • Lead desktop support related projects such as operating systems migrations, software upgrades, patch management and hardware upgrades., • Coordinate with external vendors for requests, tasks, projects and escalated issues., • Research new technologies and tools to improve desktop support capabilities, efficiency, and security., • Locate opportunities for areas that can be automated to improve team efficiency and user experience. Qualifications User Support • Experience delivering technical customer support interactions in-person and / or remotely., • Experience responding to new or open support tickets received from various communication methods such as: email, phone, texts, walk-ins, chat tool and/or video call., • Experience supporting:, • Desktops, laptops, and accessories (monitors, docking stations, webcams, USB devices) running Windows,, • Mac desktops, Macbooks, and iOS devices,, • Client printers and Canon copiers a plus, and, • Android and iOS phones and tablets., • Experience creating user accounts, user groups, assigning and maintaining resource permissions across Microsoft server applications, Windows-based server applications and stand-alone appliances, devices and systems., • Experience administering and supporting Windows Server OS., • Experience administering Active Directory and Microsoft Exchange at a basic or intermediate level., • Experience administering and supporting Windows based File Servers and Print Servers., • Experience managing telecom PBX platforms such as Avaya IP Office., • Experience supporting remote access solutions such as VMware Horizon virtual desktops and Citrix VPX/VPN endpoints., • Experience supporting Email Filtering Gateways such as Mimecast., • Experience managing security endpoint portal such as Sophos., • Experience supporting Windows 10/11 and Mac operating systems., • Experience supporting some or all of current corporate standard software: Microsoft Office, Microsoft 365, Zoom, Adobe Acrobat, Edge/Chrome/Firefox Web Browsers, Endpoint agents., • Experience working with computer remote control solutions., • Experience supporting corporate computer imaging solutions such as SmartDeploy., • Experience performing Windows and Mac updates process for individual machines or using a patch management solution., • Experience testing updates and patches before wider deployment to all computers., • Experience configuring patch management solutions. Documentation • Experience entering, editing and maintaining documentation or internal knowledge base solutions or structured and organized manual methods., • 8+ years of technical user support experience., • Experience in small to medium-scale environments (under 100 people) preferred., • Boutique financial services, law firm, or family office experience preferred., • Strong interpersonal skills., • Bachelor's degree required, preferably in information technology or related field., • Commitment to delivering timely and professional service to executives., • Strong foundational knowledge in diverse technical platforms., • Demonstrated ability to prioritize work and to complete projects on time., • Experience in highly secure and confidential environments; commitment to maintaining discretion and confidentiality., • Excellent communication skills, both verbal and written., • Must be a service-oriented, team-player eager to respond to requests and assist colleagues at all levels., • Demonstrated strong organizational skills and exercises attention to detail., • Demonstrated ability to collaborate well with others or work independently as the situation warrants., • Commitment to professional ethics and integrity., • Punctuality and regular attendance in office., • In order to build productive relationships across the organization and to ensure effective collaboration, this role requires in-person presence in accordance with the organization's hybrid schedule of working in the office three days per week. #PRITechJobs

Job DescriptionBenefits: • Bonus based on performance, • Employee discounts Are you passionate about helping others feel beautiful and seen? Do you thrive on creating amazing, powerful, personal client experiences? Do you love leading a team? We do too. Let's chat! Avigail Adam is a fast growing, nature inspired jewelry concept. At the heart of our brand is a belief in empowering individuals to embrace their inner goddess and awaken their compassionate, caring selves. We craft each piece with vegan materials, vintage metal findings, reclaimed pearls and crystals, and with a dedication to minimizing our environmental footprint. Our creations reflect a commitment to sustainability and kindness. You: • A Sales Driver!, • Passionate about creating and driving your team to excellence, • Retail or other customer facing experience - 3-5 years Managing a retail concept, • Luxury retail and/or beauty experience, • Hair experience is a plus, • Highly motivated, energetic, empathetic, • Offer exceptional customer service, • Naturally able to connect with people and build relationships, • A power seller but always in an authentic, organic way, • Looking for a new growth opportunity, • Competitive wage based on experience, • High bonus potential based on sales, • Unlimited opportunities for growth, • Creative and inspiring environment, • Paid time off, • 50% employee discount, • Looking forward to speaking to you!

Job Description Title: Authorizations Specialist The Impact You Will Have: Liberty Home Guard is the country’s fastest-growing and best-rated home warranty provider. We are looking for an Authorizations Specialist to join our team in ensuring the accuracy and efficiency of home repair approvals. As an Authorizations Specialist, you will play a key role in reviewing and authorizing repair or replacement services, negotiating with vendors and technicians, and ensuring all claims adhere to company guidelines, ultimately contributing to the satisfaction and timely resolution of our customers' needs. Your duties and responsibilities include but are not limited to the following: * Gather comprehensive home system and appliance malfunction diagnoses from technicians. Employ astute questioning techniques to ensure the accuracy and relevance of the information provided, preventing the authorization of incorrect repairs or replacements and ensuring alignment with approved solutions. * Consistently negotiate with vendors and technicians during every call to secure competitive rates and cost-effective solutions for repair and replacement services, ensuring adherence to pricing guidelines and oaring;btaining necessary approvals. * Employ exceptional communication skills to deliver service via phone, email, live chat, and any other designated communication channels. * Handle both inbound and outbound calls seamlessly, strategically navigating the workflow to ensure effective communication with technicians, customers, and other departments. * Collect a thorough diagnosis, including unit information, part numbers, and the cause of the breakdown. * Authorize estimates within provided guidelines by promptly and accurately issuing approvals for repair or replacement services. * Ensure that repair costs fall within pricing guidelines. * Identifies and resolves customer-technician discrepancies by skillfully navigating designated Slack channels, and escalating requests for additional assistance when necessary. * Place authorization codes on hold as necessary to ensure careful consideration and review before finalizing approvals. * Maintain records of interactions with both customers and technicians, process accounts, and archive documents. * Communicate with professional repair providers to verify various matters, including pricing, services, industry trends, and trade-related issues, in coordination with the Vendor Relations Team. * Ensuring technicians adhere strictly to procedures and terms outlined in our policies. * Provide clear feedback and reprimand technicians who violate company guidelines, to ensure quality standards in customer satisfaction and claim resolution time. * Coordinate with Accounts Payable in processing disputes and investigating problematic situations related to technician errors. * Follow communication procedures, guidelines, and policies, including but not limited to following proper call center and customer service etiquette. * Effectively manage a large amount of calls, approximately 60-80 calls per day. * Evaluate and decide on the most suitable course of action, determining whether repair or replacement is the optimal solution for a unit. * Have thorough knowledge of the terms and conditions of each type of Protection Plan provided by Alphacom’s clients. * Provide feedback to management regarding customer comments to develop ideas for improved services, processes, and procedures. * Predictable, reliable, and punctual attendance is an essential function of this job. What You’ll Bring To The Team: * Negotiation skills * Strong attention to detail and goal-oriented. * Strong analytical, decision-making, and problem-solving skills. * Excellent communication and presentation skills. * Commitment to excellent customer service. * Ability to multitask, prioritize tasks, and manage time effectively. * Excellent phone etiquette and active listening skills. * Flexible, proactive, and self-motivated. This letter agreement supersedes and replaces any prior agreement, representations, or understandings (whether written, oral, implied, or otherwise) between you and the company and constitutes the complete agreement between you and the company regarding the subject matter set forth herein. This letter agreement may not be amended or modified, except by an express written agreement signed by both you and a duly authorized officer of the company. Pay Rate: * $18-$22 an hour based on experience. * This position is in person in our South Brooklyn office Company DescriptionLiberty Home Guard is the fastest-growing home warranty company in the nation, proudly recognized as the #1 rated provider by U.S. News & World Report, USA Today, Forbes Home, NerdWallet, Investopedia, and Newsweek. In both 2023 and 2024, we were honored as one of the Top Workplaces in NYC, a testament to our commitment to fostering a dynamic and supportive environment. At Liberty Home Guard, we prioritize innovation, customer satisfaction, and the growth of our employees, offering opportunities to thrive and lead in a fast-paced, industry-leading company.Liberty Home Guard is the fastest-growing home warranty company in the nation, proudly recognized as the #1 rated provider by U.S. News & World Report, USA Today, Forbes Home, NerdWallet, Investopedia, and Newsweek. In both 2023 and 2024, we were honored as one of the Top Workplaces in NYC, a testament to our commitment to fostering a dynamic and supportive environment. At Liberty Home Guard, we prioritize innovation, customer satisfaction, and the growth of our employees, offering opportunities to thrive and lead in a fast-paced, industry-leading company.

Job DescriptionSalary: Depending on Relevant Experience oneZero Financial Systems is a global software development company with offices in the USA, UK, Singapore, and Australia. Our platform, deployed with over 200 financial entities worldwide, empowers banks, brokerages and hedge funds with cutting-edge trading technology. OneZero's core product features a high-performance trading environment with real-time integrations with some of the world's leading banks and financial institutions. Over the last few years, oneZero has seen a surge of interest from our client base in trading digital assets like bitcoin and other cryptocurrencies. Our platform is primed and ready to support this emerging asset class, allowing our clients to actively participate in the digital asset space 24 hours a day, 7 days a week. Were excited to expand and evolve our support model to accommodate the continuous trading hours of these digital assets. This change will also put us in the perfect position to handle the transition of traditional OTC FX markets to extended off-hours trading. Come and join the oneZero team to collaborate on this brand-new industry dynamic! oneZero earns 2025 Great Place To Work Australia Certification oneZero is proud to have been named one of Business Intelligence Group's Best Places to Work for three consecutive years: The Boston Globe names oneZero a Top Place to Work in 2022, 2023, and 2024: Please see oneZero featured in e-Forex Magazine to learn more about the company and our dynamic team Job Description: The Application Support Engineer position supports customer-facing operations by responding to operational and business issues. This position is also responsible for planning, deploying, and supporting client implementations of oneZero's products. This position will be responsible for planning and executing weekend activities in coordination with our existing Monday-through-Friday support team. This work will include carrying out upgrades and migrations for the oneZero application software, processing client service requests, and providing application support to clients over the phone, email, and live chat. The successful applicant for the Application Support Engineer position will be required to work full-time hours spread across set days during the usual business week and weekend. The typical schedule will be four weekdays and one weekend day per week. This is subject to an initial 8-week training period from the commencement date, during which all work will be performed Monday to Friday. Specific Duties: • Monitor production systems and analyze alerts to determine severity, business impact, and appropriate response strategy using technical expertise and operational experience., • Investigate system anomalies by correlating logs, metrics, and traces to identify root causes and determine remediation approaches., • Determine and execute appropriate corrective actions based on assessment of technical risk, business impact, and available remediation options (e.g., service restarts, failovers, configuration adjustments, rollbacks)., • Exercise independent judgment to balance response speed against technical risk when selecting among multiple remediation options in consultation with industry best practices., • Evaluate incident severity and business impact to determine when immediate action is warranted versus when to coordinate with engineering teams for complex or systemic issues., • Evaluate and enhance runbooks, operational procedures, and monitoring strategies based on operational experience and evolving system requirements., • Plan and coordinate deployments by assessing risk, determining validation strategies, monitoring key performance indicators, and making go/no-go decisions during rollout phases., • Plan and execute client implementations by evaluating readiness criteria, identifying technical dependencies, determining deployment sequencing, and designing validation strategies for bridging, aggregation, and reporting components., • Assess client connectivity requirements and infrastructure readiness, making informed recommendations about configuration approaches and integration patterns to ensure successful production transitions., • Partner with client-facing teams to assess operational risks, define technical requirements, and determine handover readiness for steady-state support., • Identify recurring operational patterns and design automation solutions (scripts, tooling, monitoring enhancements) that improve efficiency and system reliability while maintaining appropriate safety controls., • Analyze operational outcomes and document decisions, rationale, and results for auditability and continuous improvement., • Lead post-incident analysis by evaluating contributing factors and recommending process improvements, monitoring enhancements, or architectural changes., • Analyze trade execution issues, pricing anomalies, and connectivity problems by evaluating FIX/API message flows to determine whether issues require operational intervention or engineering escalation., • Assess and validate client onboarding prerequisites (API credentials, connectivity parameters, spread and routing configurations), making informed judgments about deployment readiness and identifying gaps requiring resolution., • Evaluate liquidity provider and platform connectivity issues, determining whether problems stem from configuration, network, or systemic factors., • Respond to client inquiries by analyzing technical issues, determining appropriate solutions, and providing guidance within SLA commitments., • Assess recurring client issues and technical patterns to identify opportunities for documentation improvements, process enhancements, or engineering solutions., • Ensure operational activities adhere to security best practices and change management procedures, exercising judgment about appropriate controls for different types of changes., • Handle sensitive client credentials and configuration data according to established security frameworks, making risk-based decisions about access and handling procedures., • Exercise judgment in determining appropriate response urgency and escalation based on business impact, technical severity, and client criticality for issues including latency spikes, connectivity problems, trade discrepancies, and configuration gaps. Required Skills: • 3+ years in production operations, site reliability engineering, or technical support for mission-critical systems., • Basic Linux system administration skills and networking knowledge (diagnostics, troubleshooting, performance analysis)., • Experience using monitoring and observability tools to diagnose system behavior and performance issues., • Demonstrated ability to analyze complex technical issues, evaluate remediation options, and make sound decisions under time pressure., • Clear written and verbal communication skills for incident documentation, client interaction, and cross-team collaboration., • Scripting (Python, Bash, PowerShell or similar) for simple automation and reporting., • Direct experience supporting or onboarding technical client integrations (readiness checks, configuration validation, data flow verification)., • Familiarity with bridging, aggregation, and reporting integration patterns (or demonstrable ability to learn them rapidly). Attractive Skills: • Exposure to realtime data or financial technology environments., • Container platform familiarity (Docker, for example, ECS, or Kubernetes)., • Streaming / messaging systems (Kafka, Kinesis, or similar)., • Basic performance troubleshooting (resource usage, latency, responsiveness patterns)., • Foundational security hygiene (least privilege, credential handling best practices)., • VMware virtualization exposure., • Administering MetaTrader (MT4/MT5) servers or related components., • Advanced PowerShell or broader programming (Go, Java, .NET) for tooling enhancements., • Supporting financial services clients in production triage contexts., • Knowledge of core financial markets concepts (pricing, spreads, order flow)., • Brokerage middle or back office operational experience (trade capture, reconciliation, reporting)., • Experience automating repetitive operational tasks (scripted runbook wrappers, small tooling improvements). the salary range for this role is $80,000- $140,000, depending on relevant experience

Job Description We are seeking a Virtual Travel Experience Specialist to support travelers before and during their trips. This role focuses on providing helpful assistance and ensuring clients feel confident about their travel plans. Key Responsibilities • Respond to client inquiries via email, phone, and chat, • Assist with reviewing travel plans and confirming trip details, • Share relevant information about destinations and travel guidelines, • Follow up with travelers prior to departure, • Friendly and professional communication skills, • Organized and detail-oriented, • Comfortable working in a remote environment, • Customer service experience is a plus, • Remote work environment, • Flexible hours, • Training provided, • Opportunities for career growth, • Supportive team culture

Job Description Job Title: Senior Product Manager Location : Hybrid Compensation : 50-60$/Hr on C2C/1099 Work Authorization: GC, USC Position Summary We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, and intelligent contact center solutions that enhance member and provider engagement, improve operational efficiency, and ensure compliance with healthcare industry standards. The ideal candidate will have a strong background in healthcare payer environments, deep experience with contact center technologies, and a proven ability to drive digital transformation initiatives in regulated industries. Key Responsibilities · Lead the end-to-end migration of legacy contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution and rollout. · Define and execute the product strategy and roadmap for contact center modernization, aligning with enterprise goals, user needs, and compliance requirements. · Collaborate with IT, telephony/voice infrastructure teams, business operations, clinical teams, and customer service leadership to define functional and technical requirements. · Serve as the primary voice of the customer (members, providers, internal users) in developing contact center features, IVR flows, routing logic, and integration with downstream systems (e.g., CRMs, case management tools, claims systems). · Evaluate and optimize customer journeys across voice and digital channels (chat, SMS, email), ensuring seamless and empathetic support experiences. · Leverage AWS ecosystem tools (e.g., Lex, Lambda, Connect Flows, Contact Lens) to enable smart routing, automation, sentiment analysis, and real-time analytics. · Develop and track key KPIs and performance metrics (e.g., average handle time, NPS, first call resolution, abandonment rates) to ensure quality and efficiency. · Own vendor relationships, contracting, and governance for telephony, transcription, workforce management, and analytics tools. · Champion agile methodologies, backlog prioritization, and sprint execution across cross-functional teams. · Drive change management, training, and adoption strategies across operational teams to ensure successful platform transition. Required Qualifications · 7+ years of product management experience, with at least 3 years leading initiatives in contact center platforms or voice automation within a healthcare payer setting. · Strong understanding of healthcare call center operations, including member services, provider support, care management, and utilization review. · Proven experience with Amazon Connect migration projects, including integration with AWS services, telephony architecture, and IVR design. · Solid knowledge of HIPAA, PHI handling, and security best practices in cloud communications. · Experience with voice UX, IVR design, and contact center reporting/analytics. · Strong business and technical acumen with the ability to translate complex requirements into clear user stories and product features. · Demonstrated success influencing cross-functional teams, executive stakeholders, and vendor partners. · Expertise in agile frameworks, especially SAFe or Scrum, and tools like JIRA, Confluence, and Productboard. Education · Bachelor’s degree in Computer Science, Information Systems, Healthcare Administration, or related field required. · Master’s degree or certifications in Product Management, Cloud Technologies (especially AWS), or Healthcare IT preferred. Preferred Experience · Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based environments. · Knowledge of CRM platforms (e.g., Salesforce, ServiceNow) and their integration into contact center ecosystems. · Experience designing omnichannel strategies across voice, chat, and digital self-service. · Familiarity with workforce management tools and quality assurance processes for contact centers. · Experience managing cross-market rollouts in multi-state health plans or Blue Cross organizations. Job Type: Full-Time Location: US (Remote/Hybrid – Preferred locations: Brillio Offices or St. Louis, MO) Industry: Healthcare / Health Insurance / Digital Transformation / Cloud Contact Centers

Job DescriptionCompany DescriptionDocsumo is a leading Document AI software solution designed to transform unstructured documents, such as invoices, bank statements, and tax returns, into structured and actionable data. Our technology enables businesses to automate document processing tasks, improving efficiency and reducing manual effort. With a focus on delivering accurate, scalable, and user-friendly solutions, Docsumo empowers global businesses to unlock the potential of their data for better decision-making. Join us in shaping the future of intelligent document automation. Role DescriptionThis is an on-site role for a Business Development Representative on a 6-month contract, specializing in B2B SaaS Sales. In this role, you will identify and generate leads, manage the sales pipeline, and conduct outreach to potential clients. You will nurture relationships with prospective customers, understand their business needs, and work closely with the sales team to convert leads into clients.Role Description • As a Sales/Business Development Representative, you will work closely with management to identify new opportunities and reach out to potential customers via calls, email & LinkedIn to set up discovery calls., • Develop sales opportunities by researching and identifying potential accounts., • Handling all incoming customer queries on our live chat., • Build and nurture relationships with prospects through thoughtful follow-up and consistent engagement, • Stay current with market trends, competitive landscapes, and emerging opportunities, • Maintain accurate and organized records in Hubspot, • Collaborate with Sales and Marketing teams to align strategies and messaging for effective lead generation and conversionWhat we are looking for, • Strong interest in launching a career in technology sales, • Tenacious, self-starting mindset with a collaborative spirit, • Excellent verbal and written communication skills, • Highly organized with exceptional attention to detail, • Comfortable learning new tools and systems (Hubspot experience a plus), • Prior experience in sales or customer service preferred, but not required, • Knowledge or interest in investment management and financial services, • Bachelor’s degree preferred, • Bonus - Experience with sales enablement or prospecting tools (e.g., Apollo, LinkedIn Sales Navigator) Application ProcesEmail the CEO of Docsumo with a video recording of yourself about your candidature & any other relevant details that you would like to share. Be brief - why sales, why startups, why Docsumo, what SaaS products do you use/admire, why you, anything else. Please include in the title of your email BDR VIDEO APPLICATION - {Your Name} In your email, please write list of 10 logos that you think would benefit from Docsumo & why. We will review your submission, we will have 2 rounds of interviews with the founders, 1 mock call to see how you pitch on the phone and 1 written assessment on how you research & pitch over email. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do's, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We're looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we're creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! This role operates on a hybrid schedule requiring two days of in-office collaboration per week. The position can be based in either our San Francisco office or our new New York City office (opening January 2026). About The Role: Taskrabbit is at a pivotal moment in our journey, transforming our data capabilities from a supporting function into a strategic driver of growth and innovation. We're seeking a visionary and highly accomplished Senior Director of Data to lead this critical transformation. This is a unique opportunity to build a best-in-class data organization, embed a data-driven culture, and unlock significant business value by leveraging our most valuable asset: data. Reporting directly to CPO, you will be responsible for defining and executing Taskrabbit's overarching data strategy. You will lead and scale a diverse and talented team encompassing the current teams Data Science, Data Engineering, Machine Learning Engineering, and Product Analytics, ensuring a cohesive, high-performing, and impactful data ecosystem. What You'll Work On: • Define and Execute Data Strategy: Own, champion, and evolve Taskrabbit's data strategy, aligning it with the overall business strategy, our OKRs, and our long-term Product Vision. This includes advancing foundational projects like implementing our semantic layer and modernizing financial data architecture., • Drive Business Outcomes: Partner closely with EDDP (Engineering, Design, Data, Product) leaders and key business stakeholders to identify high-impact opportunities where data can drive tangible business results. You'll be accountable for measuring and delivering on the commercial impact of data initiatives, ensuring our efforts directly contribute to revenue growth, operational efficiency, and enhanced customer experience., • Lead and Grow a Diverse Team: Provide exceptional leadership and mentorship to managers and individual contributors across Data Science, Data Engineering, Machine Learning Engineering, Analytics Engineering, and Product Analytics. Foster a culture of technical excellence, collaboration, innovation, and continuous learning. Attract, hire, and retain top talent., • Drive Organizational Design & Optimization: Assess current team structures, roles, and responsibilities within the data organization. Strategically restructure team composition, reallocate resources, and redefine roles as necessary to optimize for efficiency, accelerate delivery on strategic data objectives, and better align with the evolving needs of the business., • Establish Data Governance and Quality: Implement robust data governance frameworks, including data ownership, quality management processes, standards, and policies (e.g., data standards, classification, access, retention). Drive proactive data quality management, ensuring accuracy and trustworthiness of data across the organization, from source to consumption., • Modernize Data Infrastructure: Oversee the strategic development and ongoing enhancement of our data platform and infrastructure (Snowflake, Airflow, dbt, etc.). This includes establishing production data model monitoring, and simplifying/consolidating redundant systems., • Drive Advanced Analytics & ML Capabilities: Lead the development and deployment of cutting-edge data science and machine learning solutions that directly impact product features, marketplace dynamics (e.g., pricing, matching), and operational efficiency. Establish standardized MLOps practices and a robust experimentation culture., • Empower Self-Service & Data Literacy: Develop a comprehensive semantic layer and enhance self-service analytics capabilities, democratizing data access and insights across the organization. Reduce reliance on central data teams for ad-hoc requests by empowering business users with tools and training., • Champion Data Privacy and Security: Embed data privacy and compliance (GDPR, CCPA) into all data initiatives from inception, ensuring legal adherence, ethical data use, and building user and partner trust. Partner closely with Information Security and Legal teams., • Foster Cross-Functional Partnership: Collaborate deeply with Product, Engineering, Finance, Commercial, Operations leaders, and other business stakeholders to embed data into product development cycles from the outset, ensure data requirements are proactively met, and drive data-informed decision-making across all functions. You'll ensure seamless communication and alignment with EDDP roadmaps to maximize data's impact., • Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection., • The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!, • The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average. Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Temporary Care Support Coordinator to join our Care Support team! The Care Support Team maintains a dedicated focus on ensuring members and providers are incredibly satisfied with the Spring Health platform by coordinating various aspects of care delivery. The Temporary Care Support Coordinator will serve as the primary point of contact for our valued covered lives, members and providers, providing exceptional support and assistance through inbound and outbound communication channels included but not limited to an estimated 7 hours managing inbound calls, email, and chat platform, and ensuring timely and accurate service that exceeds our customer's expectations. This is a non-clinical support role. This is a temporary position with the opportunity to extend or become permanent full-time based on performance and/or business needs. As a temporary (contract) position, this role is not eligible for any non-statutory benefits. Flexibility required to support occasional shift adjustments (depending on business needs), ability to work 1 weekend per month and at least 4 holidays per year. Advance notice will be provided when possible. This position reports to the Care Support Team Lead. You must be willing to work any of the shifts listed below. While we always strive to accommodate your preferred choice, we cannot guarantee it will be possible. Shift confirmation will be provided upon receiving an offer. • 8:00 AM-4:00 PM EST, • 9:00 AM-5:00 PM EST, • 10:00 AM-6:00 PM EST, • 12:00 PM-8:00 PM EST, • Supporting an estimated 7 hours daily on telephonic support to our members and providers., • Providing agility and flexibility to support the volume of work that can fluctuate depending on customer demands and launch schedules., • De-escalate situations by actively listening to members' and providers' concerns and adopting a solution-focused approach while maintaining a high standard of client satisfaction and adherence to company policies and procedures., • Provide timely and effective support to members and providers through phone and email communication channels, while maintaining accurate records of interactions., • Manage all things care coordination, including but not limited to: maintaining patient charts, rescheduling appointments, executing prescription authorization forms and facilitating the release of documentation between members and providers., • Analyze and troubleshoot technical issues submitted by members and providers., • Communicate sensitive information effectively and empathetically., • Serve as a compassionate advocate for clients, ensuring their needs are met within the scope of Spring Health's services and resources available., • Member satisfaction via survey responses., • Consistently addressing inquiries and requests promptly and effectively, demonstrating responsiveness and reliability in service delivery., • Successfully managing escalated cases to resolution, ensuring that concerns are addressed in a timely and compassionate manner., • Actively contributing to process improvements aimed at enhancing service delivery, overall satisfaction, client needs and contributing to product improvements., • Collaborating effectively with internal and external stakeholders to facilitate seamless care transitions and support comprehensive care plans., • Ability to navigate sensitive customer needs in a resilient manner, • At least one year of customer service experience., • Ability to work independently, prioritize tasks, and manage time effectively in a dynamic environment., • Experience working with individuals with diverse backgrounds and needs., • Proven experience in handling sensitive information or supporting individuals in distress., • Strong empathetic listening skills., • Ability to maintain composure and professionalism under pressure., • Understanding of confidentiality and privacy regulations/policies., • Exhibit resourcefulness, creativity, ambition, and a strong problem-solving mindset., • Ability to thrive in a fast-paced, dynamic environment while meeting the performance metrics of the role., • Technical proficiency, including the ability to troubleshoot and guide effectively., • A designated private work environment to ensure adherence to data privacy and integrity., • Experience working in Jira, Zendesk, and other ticketing systems preferred, • Experience in a phone support role working with sensitive health information preferred Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description About Us: Insurox is a tech-driven independent insurance agency that supports small business clients nationwide. With access to over 150 carriers and a strong service infrastructure, we help businesses stay protected and grow confidently. Position Overview: We are looking for a detail-oriented Commercial Lines Account Manager to provide exceptional service and support to our business clients. You will manage accounts, handle renewals, issue certificates, and assist with client inquiries and policy changes. Responsibilities: * Manage and service a book of commercial clients * Handle renewals, endorsements, COIs, audits, and billing questions * Act as a liaison between clients and carriers * Maintain accurate documentation in our systems * Assist producers with pre-renewal strategies and cross-selling opportunities * Deliver excellent customer service via phone, email, and chat Requirements: * Active Property & Casualty license (required) * 2+ years of experience in commercial lines servicing * Strong knowledge of commercial policies (GL, BOP, WC, Auto, etc.) * Excellent organizational and multitasking skills * Proficiency with agency management systems and Microsoft Office Benefits: * Supportive team environment * Competitive salary * Paid time off and holidays * Health, dental, and vision coverage * Opportunities for growth and advancement Powered by JazzHR jJNEO4awOL

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Company parties, • Competitive salary, • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off, • Parental leave, • Training & development, • Receives and responds to customer inquiries., • Answer telephones in a professional manner., • Acts as the first point of contact for customer inquiries., • Respond to questions regarding hearing loss (following training)., • Communicate with customers using e-mail, chat, and other forms of communication., • Serve as a point of contact for customers to troubleshoot any issues they are having., • Create patient opportunities. PROVEN TRACK RECORD IN SALES A PLUS!, • Must be willing to travel to all 3 offices. (Bay Ridge, Sheepshead Bay, Brooklyn Heights)Requirements, • College degree (preferred)., • Experience in medical practice or healthcare front office (preferred)., • Experience with Microsoft Office, Word, Excel, • Exceptional time management, interpersonal, and verbal and written communication skills., • Proactive, organized approach to multitasking., • Ability to remain calm and think clearly under pressure and successfully navigate or diffuse tense situations., • English and Russian speakers preferred.Benefits, • Health Insurance (allowance towards), • Vision/dental plan, • Retirement plan, • PTO (Paid Time Off-sick, holiday vacation)Job Types: Part-time, Full-time Salary: $19.00 - $22.00 per hour

Job Description About Nayya Founded in 2019, Nayya is on a mission to connect people's most important information, so they can thrive in their health and wealth. Powered by AI and advanced analytics, Nayya's platform transforms complex benefits experiences into intuitive, seamless, and ongoing interactions—meeting people's real world needs. As a trusted platform and partner to leading employers, benefits solutions, and HR tech providers, Nayya unlocks long-term value through helping employees live more resilient lives. Backed by strategic investors like ICONIQ, Felicis Ventures, SemperVirens, Workday Ventures, MetLife Nextgen Ventures, and ADP Ventures, Nayya is ushering in the future of health and wealth for all. About Northstar (Powered by Nayya): Northstar is a financial wellness benefit that provides personalized guidance to support every employee on their unique financial journey. We partner with employers to reach employees at the start of their relationship with money—their paycheck—combining 1-on-1 advice from CERTIFIED FINANCIAL PLANNER® professionals with easy-to-use tools and education. In 2025, Northstar was acquired by Nayya to build a unified health and wealth experience—combining Nayya's benefits intelligence and AI-driven guidance with Northstar's financial planning capabilities and planner team. Together, we're making benefits simpler, more personalized, and more actionable for employees year-round. Manager, US Financial Planning Overview: The Financial Planning team delivers 1-on-1 advice that helps employees make confident financial decisions across core planning topics and workplace benefits. We're hiring a Manager, US Financial Planning to lead and develop a team of CFP® professionals, strengthen and scale our service model while ensuring a consistently high-quality, compliant planning experience for our members. You'll partner closely with Planning Leadership and cross-functional teams (Product, Operations, Client Success) to turn what we learn from clients into improvements in how we deliver advice, and how our platform and team supports it. What you'll do: • Lead and coach a team of remote CFP® professionals to deliver a consistently excellent 1-on-1 planning experience via text based chat & video calls, • Build a high-performing team culture through hiring, onboarding, coaching, performance management, and career development, • Evolve and operationalize a scalable service model. Identify areas we can scale coverage, workflows, scheduling, and day to day work that balances quality, compliance, and capacity, • Conduct quality assurance for the team: QA reviews, adherence to planning standards, documentation quality, and SEC compliance requirements, • Use data and feedback to improve outcomes, tracking and action on metrics like client satisfaction, engagement, utilization, and planner capacity, • Partner cross-functionally to improve the end-to-end client experience and tooling. Bringing insight to product improvement and elevating team requests to impact current product roadmap planning and company goals, • Own and evolve our client-facing content and presentation strategy. Developing and refining planning materials, tailoring them to different audiences/employers and client needs. Regularly deliver live presentations (e.g. webinars, workshops, employer sessions) and assign to members of the planning team in partnership with client success, • Surface and solve recurring client or planner friction points; escalate issues early and drive to resolution via internal partnerships with internal teams (you are the key voice of on the ground planning), • Continuously improve how we work as a team: creating new processes, templates, and training that makes the team better and current with the changing landscape of financial planning with current rules and regulations, • Navigate changes in an ever changing environment as we are a start-up and working to bring financial health and wellness to all of our members via 1-1 interaction, asynchronous communication, and AI integration Who you are: • You are a player and a coach, ready to dive in, lead any initiative, and get your hands dirty. You lead by example, inspire the team, and are committed to furthering your knowledge and taking the first step to lead your team, • Active CFP® certification (CPA/PFS, ChFC, CIC, or CFA are a plus or can be substituted based on experience in lieu of a current CFP® certification), • This is a registered position S65 and must be eligible for IAR registration in your state of residence, • 5+ years in financial planning, advice, or a closely related financial services role, • 3+ years of people leadership experience (directly managing, coaching, and developing a team), • Strong command of the financial planning process and common employee-benefit planning needs (retirement plans, equity/comp, insurance, taxes, budgeting/debt), • A clear, empathetic communicator who can build trust with both clients and well qualified, experienced financial advisors, • Comfortable operating in a fast-moving environment—structured enough to create process, flexible enough to iterate, and lead a team that is passionate about making a difference in the industry, • Strong judgment and attention to detail, especially around documentation, suitability, and compliance expectations, • Collaborative and cross-functional: in this role you will not only lead the frontline planning team, you will also work closely with internal (Customer Success, Product, Design, Engineering, and Sales) and external leaders (employer HR teams, benefits leaders, and key stakeholders with employer clients) #LI-Remote Nayya is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics

Job DescriptionStrength in Trust OneTrust's mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn't slow teams down—it should accelerate what's possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We're looking for a Sr. Solutions Engineer (SE) based in the NY Metro Area who will report to the Manager of Solutions Engineering. In this role, you will help increase our sales and business by sharing your technical expertise and assessing our OneTrust platform for prospective customers. You will also help us stay distinct from our competitors. Your Mission • Be the go-to person for joining different systems when big sales opportunities come up. Your job will include making and showing proposals, answering RFPs, and giving tailored demonstrations. These demos will show how OneTrust's systems can be linked to meet client objectives., • Instrumental in technical deep dive discussions to architect integrations and advise customers on best practices, • Support Sales Teams with client meetings, presentations, and custom integration design options, • Coordinates with internal R&D, technical integrations, and partner integrations teams to stay on top of product capabilities as well as future direction, • Perform custom evaluations, known as proof-of-concept, to demonstrate how OneTrust's integrations meet client objectives. Your Experience Includes • Has sales skills, can set up software, and demonstrate its functions. Must have a Bachelor's degree in Computer Science, Engineering, or a related area., • 3-5 years of relevant experience, ideally in the technology industry and/or an Enterprise Cloud-based Software company, • Expertise in implementing software products or solutions to enterprise companies, • Hands on experience with REST APIs, JavaScript, FreeMarker, HTML, CSS. Powershell scripting, ASP.NET, and C# experience a plus., • Experience working with Kubernetes (preferred), Docker, and OpenShift, • Advanced knowledge of web applications, SaaS architecture, cloud computing and programming, • Ability to build relationships across stakeholders in R&D, marketing, sales and engineering, • Robust entrepreneurial skills to thrive in a complex and rapidly evolving environment For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits. Salary Range$104,325—$139,100 USDWhere we Work We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Care Navigator/Support Coordinator to join our team! Masters degree in a behavioral health field and licensure or certification as a counselor, social worker, or psychotherapist, psychologist required. Fully bilingual (written and spoken) in both English and Italian. Additional language(s) fluency such as spoken and written Portuguese, Spanish etc. is a plus! This Global Care Navigator will assist our members through their mental health care journey and connection to care, while ensuring our members are incredibly satisfied with the Spring Health experience. The Global Care Navigator exhibits a deep understanding of all patient and clinician workflows and is highly responsive, resourceful, empathic, and professional. They have creative problem-solving skills and a passion for delivering a high-quality experience. This role will report to the Manager of the Global Team in Clinical Operations. The working hours for this role will be: Monday To Friday, 9am to 5pm EST What you'll be doing: • Utilize active listening and written communication skills to interact with and support patients by maintaining availability during shifts for incoming phone, chat, and emails in the language(s) in which you are fluent., • Manage all care coordination needs, including but not limited to: assisting with platform sign up, troubleshooting tech issues, gathering intake information, scheduling and canceling appointments, and explaining the services available., • Conduct a clinical needs assessment to develop a plan of action for each member and refer to an appropriate level and modality of care (Spring Health counseling provider or other mental health services.), • Assess and synthesize information using good clinical judgment to manage member crises such as suicide risk by providing in-the-moment support, triage, safety planning, and follow up., • Provide consultation, psycho-education, empathy and motivational assistance as needed to address mental health, substance use, and family/relationship concerns., • Engage in CIR intake and/or coaching services for global members and customers, • Identify and problem-solve issues that serve as a barrier or disruption to care, technical issues, and more submitted by members and providers., • Research and document crisis resources for members in different countries, • Review and learn from current and new workflows, via a combination of online and live training, and policies, which will be written and spoken in English., • Summarize all patient interactions, writing in English within Spring Health's online documentation systems., • Coordinate with other internal teams in identifying, reporting, and resolving issues as needed, to ensure a smooth member experience., • Participate in staff meetings, case consultations, training, and special internal projects such as customer-facing initiatives as assigned and available., • Counselor, Psychotherapist, or Social Worker with a masters degree and appropriate credentials in your US state or country of residence., • Minimum of 2+ years of direct clinical care experience post licensure., • Excellent written and verbal English and Italian communication skills and comfortable interacting with members worldwide., • Must be comfortable using multiple computer platforms at the same time and learning new systems, • Motivated to go above and beyond for members to provide a high-touch experience and outstanding customer service., • Ability to thrive in a fast-paced and ambiguous environment as we build out our global presence Benefits provided by Spring Health: Your Total Health: • Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents, • Competitive paid time off policies including vacation, sick leave and company holidays., • Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management., • 4-4.5 months of fully paid parental leave, • Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care., • Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively., • Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices, • Focus Fridays: no meetings, no distractions, just time for you to get work done., • Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members., • Up to $1,000 Professional Development Reimbursement per calendar year. What to expect working here: • You will be held accountable to an exceptionally high bar and impact, • This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact, • You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you, • You will create processes & products that have never existed before, • You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be, • You get to be surrounded by some of the brightest minds in the field, • You get to learn and grow at an extremely accelerated pace, • You will experience transparency, integrity, & humility from leadership, • You will be empowered to constantly challenge the status quo, • You get the space to experiment & innovate, • You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly, • You will become more resourceful and resilient Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Why Work for the Koppel Auto Group? “Here at Koeppel Auto Group, we Kare! We have over 500 employees in our organization, and we believe in cultivating talent from within, seeking out talented employees who can become Koeppel’s future managers. Factory training is offered to qualified employees seeking certification in sales, service, or parts. Each Koeppel location is like a small city that requires dedicated workers of varying skills and experience levels.” Experienced BDC Representatives to join their team! Experience a plus but we will train the right person. 40 Hour Work Week with some nights. Saturdays and/or Sundays are necessary!! Our BDC Representative is the first person our customers speak to whether it is online / Text messaging or by phone. BDC Representatives are responsible for handling incoming phone calls and internet requests as well as scheduling appointments. We are looking for candidates who have a professional voice and are sympathetic to the customer's needs. This is a great career opportunity for applicants with automotive experience, or any other customer service/telephone contact experience. $50,000-$80,000/year based upon experience What We Offer: * Medical, Dental & Vision Insurance * 401K Plan * Paid time off and vacation * Short/Long Term Disability * Growth opportunities * Paid Training * Employee vehicle purchase plans * Family-owned and operated * Discounts on products and services BDC Responsibilities include: * Answering all incoming calls to the department and scheduling appointments * Answering all internet inquiries to facilitate appointments into the dealership * Making phone calls to customers after they have visited the showroom to find out about their experience * Helps customers with vehicle selection and promotes model options and features, value-add products, and services via phone, email, text, or chat * Maintains accurate sales documentation in CRM * Maintains up-to-date knowledge of all vehicles, accessories, financing options, and promotions * Attends all staff meetings, trainings, and educational classes as required * Performs other duties as assigned BDC Qualifications: * Must have a clear, articulate, and pleasant speaking voice * Must be a self-starter * Customer service and/or telephone contact experience * Must be dependable and report to work every day on time * Must be friendly and upbeat and like talking on the phone helping people find answers to their questions * Must be able to address and answer customer requests via phone and e-mail * Strong organizational skills and the ability to effectively multi-task * Excellent bilingual communication skills a plus (writing and speaking) * Excellent follow-up skills * Dependable and compliant in following assigned work schedule, which will include evening and Saturday hours * Excellent communication and interpersonal skills to interact professionally with customers, co-workers, management, and others * Must be a "people person" but still know how to control the conversation * Professional appearance and demeanor * Must have an excellent attendance record and a commitment to being on time * Excellent telephone skills * Proficient computer and internet skills * Sales experience a plus (any industry) We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Why Work for the Koppel Auto Group? “Here at Koeppel Auto Group, we Kare! We have over 500 employees in our organization, and we believe in cultivating talent from within, seeking out talented employees who can become Koeppel’s future managers. Factory training is offered to qualified employees seeking certification in sales, service, or parts. Each Koeppel location is like a small city that requires dedicated workers of varying skills and experience levels.” Experienced BDC Representatives to join their team! Experience a plus but we will train the right person. 40 Hour Work Week with some nights. Saturdays and/or Sundays are necessary!! Our BDC Representative is the first person our customers speak to whether it is online / Text messaging or by phone. BDC Representatives are responsible for handling incoming phone calls and internet requests as well as scheduling appointments. We are looking for candidates who have a professional voice and are sympathetic to the customer's needs. This is a great career opportunity for applicants with automotive experience, or any other customer service/telephone contact experience. s What We Offer: * Medical, Dental & Vision Insurance * 401K Plan * Paid time off and vacation * Short/Long Term Disability * Growth opportunities * Paid Training * Employee vehicle purchase plans * Family-owned and operated * Discounts on products and services BDC Responsibilities include: * Answering all incoming calls to the department and scheduling appointments * Answering all internet inquiries to facilitate appointments into the dealership * Making phone calls to customers after they have visited the showroom to find out about their experience * Helps customers with vehicle selection and promotes model options and features, value-add products, and services via phone, email, text, or chat * Maintains accurate sales documentation in CRM * Maintains up-to-date knowledge of all vehicles, accessories, financing options, and promotions * Attends all staff meetings, trainings, and educational classes as required * Performs other duties as assigned BDC Qualifications: * Must have a clear, articulate, and pleasant speaking voice * Must be a self-starter * Customer service and/or telephone contact experience * Must be dependable and report to work every day on time * Must be friendly and upbeat and like talking on the phone helping people find answers to their questions * Must be able to address and answer customer requests via phone and e-mail * Strong organizational skills and the ability to effectively multi-task * Excellent bilingual communication skills a plus (writing and speaking) * Excellent follow-up skills * Dependable and compliant in following assigned work schedule, which will include evening and Saturday hours * Excellent communication and interpersonal skills to interact professionally with customers, co-workers, management, and others * Must be a "people person" but still know how to control the conversation * Professional appearance and demeanor * Must have an excellent attendance record and a commitment to being on time * Excellent telephone skills * Proficient computer and internet skills * Sales experience a plus (any industry) We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Why Work for the Koppel Auto Group? “Here at Koeppel Auto Group, we Care! We have over 500 employees in our organization, and we believe in cultivating talent from within, seeking out talented employees who can become Koeppel’s future managers. Factory training is offered to qualified employees seeking certification in sales, service, or parts. Each Koeppel location is like a small city that requires dedicated workers of varying skills and experience levels.” Experienced BDC Representatives to join their team! Experience a plus but we will train the right person. 40 Hour Work Week with some nights. Saturdays and/or Sundays are necessary!! Our BDC Representative is the first person our customers speak to whether it is online / Text messaging or by phone. BDC Representatives are responsible for handling incoming phone calls and internet requests as well as scheduling appointments. We are looking for candidates who have a professional voice and are sympathetic to the customer's needs. This is a great career opportunity for applicants with automotive experience, or any other customer service/telephone contact experience. $50,000-$80,000/year based upon experience What We Offer: • Medical, Dental & Vision Insurance, • 401K Plan, • Paid time off and vacation, • Short/Long Term Disability, • Growth opportunities, • Paid Training, • Employee vehicle purchase plans, • Family-owned and operated, • Discounts on products and services BDC Responsibilities include: • Answering all incoming calls to the department and scheduling appointments, • Answering all internet inquiries to facilitate appointments into the dealership, • Making phone calls to customers after they have visited the showroom to find out about their experience, • Helps customers with vehicle selection and promotes model options and features, value-add products, and services via phone, email, text, or chat, • Maintains accurate sales documentation in CRM, • Maintains up-to-date knowledge of all vehicles, accessories, financing options, and promotions, • Attends all staff meetings, trainings, and educational classes as required, • Performs other duties as assigned BDC Qualifications: • Must have a clear, articulate, and pleasant speaking voice, • Must be a self-starter, • Customer service and/or telephone contact experience, • Must be dependable and report to work every day on time, • Must be friendly and upbeat and like talking on the phone helping people find answers to their questions, • Must be able to address and answer customer requests via phone and e-mail, • Strong organizational skills and the ability to effectively multi-task, • Excellent bilingual communication skills a plus (writing and speaking), • Excellent follow-up skills, • Dependable and compliant in following assigned work schedule, which will include evening and Saturday hours, • Excellent communication and interpersonal skills to interact professionally with customers, co-workers, management, and others, • Must be a "people person" but still know how to control the conversation, • Professional appearance and demeanor, • Must have an excellent attendance record and a commitment to being on time, • Excellent telephone skills, • Proficient computer and internet skills

Job Description Role Overview: We are seeking a Senior Amazon Connect Engineer to lead the design, development, and delivery of modern cloud-based contact center solutions leveraging Amazon Connect and related AWS services. This role will serve as a key technical authority, responsible for building scalable voice and chat solutions, driving system integrations, and ensuring high-performing, resilient architectures that enhance customer engagement. Key Responsibilities: Architecture & Design • Define and own the end-to-end technical strategy for Amazon Connect implementations., • Architect secure, scalable, and fault-tolerant contact center systems., • Lead platform modernization and migration from legacy telephony systems to AWS-based solutions. Development & Integration • Design and build advanced contact flows, Lex bots, routing logic, and IVR frameworks., • Integrate Amazon Connect with Salesforce, ServiceNow, and custom CRM applications., • Develop AWS-based backend services using Lambda, API Gateway, DynamoDB, Kinesis, and EventBridge., • Implement AI-driven experiences using tools such as Amazon Bedrock, OpenAI, or LangChain. Operations & Support • Support production environments and ensure system reliability through monitoring and automation., • Perform root-cause analysis and implement continuous improvements for incident management., • Establish observability metrics (SLIs/SLOs) and dashboards to track performance. Leadership & Collaboration • Mentor junior engineers and support team skill development., • Partner with network and security teams to maintain compliance, IAM policies, and QoS standards., • Deliver analytics and reporting capabilities for business operations. Required Skills & Qualifications: • 5–10+ years of experience in telephony, contact center technology, or AWS backend development., • 3+ years hands-on experience with Amazon Connect preferred., • Strong experience with AWS services including Lambda (Node.js/Python), API Gateway, DynamoDB, S3, CloudWatch, and IAM., • Experience integrating with Salesforce Service Cloud Voice or similar platforms preferred., • Knowledge of networking and telephony concepts such as SIP, RTP, and PSTN., • Experience with REST/GraphQL APIs, JWT, and OAuth/SAML authentication., • Familiarity with Terraform, CloudFormation, Git, and CI/CD automation., • Strong analytical, communication, and leadership skills. Preferred Certifications: • AWS Certified Solutions Architect or Developer, • Salesforce Service Cloud or Omni-Channel Certification

Job Description Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product. Technical Support Engineer at Merge As a Technical Support Engineer, you will be responsible for providing high-quality support to our customers and prospects, including troubleshooting technical issues and assisting with integrating Merge into our customers' products. You'll work closely with engineering and platform teams to debug issues, squash bugs, and prioritize customer requests. The ideal candidate will have a strong technical background with experience with APIs, excellent problem-solving, communication, and customer service skills. Your work as a Technical Support Engineer will be of high value and have a direct impact on the bottom line of Merge's product offerings to our customers, with increased levels of internal and external visibility. What you will do: • Provide top-tier support to customers via online chat, email, Slack/Teams and screen-share meetings., • Troubleshoot technical issues and drive creative solutions to customers in a timely manner., • Contribute to establishing and maintaining the integration of Merge into our customers' product, • Partner with Engineering, Product and Customer Success teams to resolve incidents and advocate for feature requests., • Create and maintain help center guides, runbooks, and internal notes to strengthen our knowledge base., • Help lay the foundation for a successful and rapidly growing support engineering team!, • 2+ years of experience in technical support, customer facing engineering, or solutions engineering roles., • Computer science background or other technical/quantitative orientation., • Excellent verbal and written communication skills., • Strong work ethic, a customer-first mindset, goal-oriented approach, and great attention to detail, • Strong problem-solving skills; experience with scripting for debugging and one-off analyses is a plus., • Prior startup experience is a plus Compensation • The cash compensation range for this role is $120,000 - $140,000, • Unlimited PTO + 10 company holidays, • Quality health, vision, and dental insurance, • 401K Plan, • $200 one-time home office stipend, • Free dinner when working past 7pm

Job Description About Honest Networks Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. We are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan. We focus on offering gigabit internet service at transparent and affordable prices, all while providing exceptional customer service. We achieve this goal by employing individuals with high integrity, a strong work ethic, and a passion for continuous learning. If working in a fast-paced, results-oriented, and mission-driven environment excites you, we encourage you to apply and join our team. Learn more at . About the Role Honest Networks is hiring a Network Engineer to join our rapidly expanding team. The hours for this full-time position would be 8am-4pm from Tuesday-Saturday. Primary Responsibilities • Responding quickly and thoughtfully to incoming support inquiries and issues., • Communicating directly with existing and prospective customers via phone, text, web chat, and email., • Advanced troubleshooting of Wi-Fi and other WAN/LAN networking issues., • Providing direct support to the lead engineer. Technical Skills • Working knowledge of IP protocols (TCP/UDP), dynamic routing, OSPF/BGP, • Strong familiarity with fiber optic networking (working with SFP modules, SM fiber cabling)., • Comfortable working in command line environments with Cisco/Juniper, bonus: Mikrotik., • Working knowledge of OSI model., • Experience with network monitoring software preferred., • Calm temperament: Comfortable handling time-sensitive, high-pressure situations with empathy, confidence, and patience., • Works well under pressure; example: can identify and solve service-impacting network issues in a timely manner., • Friendly, enthusiastic, and professional communication. You may be asked to interact with customers and must have strong customer communication and customer service skills., • Driven, highly-organized, and nimble. As a small company, each of our team members wears multiple hats and needs to be flexible to the changing needs of the company., • Attractive salary based on capabilities and background., • Profit sharing, • Paid time-off (PTO)., • Medical and dental benefits. Honest Networks' Values Honest is committed to providing equal employment opportunities to all individuals. We value diversity and do not discriminate based on race, color, ethnicity, age, gender identity and expression, sexual orientation, religion, national origin, socioeconomic status, disability, veteran status, or any other legally protected characteristic. We offer reasonable accommodations to applicants with disabilities upon request to facilitate their participation in the hiring process.

Job Description Operations Assistant - Brilliant Earth - Secaucus, NJ Our Operations team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The team coordinates and executes day to day operations while maintaining strong relationships with our partners. As a team member, you will collaborate within a close-knit team, and learn every aspect of the business. Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets the highest standards of quality and craftsmanship. To learn more about what it means to be a member of our Operations team, click here to check out our recent blog post! The targeted budget for this position is $21/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you’ll do: • Receive product and enter product details into our internal system, • Perform quality assurance checks on incoming and outgoing product, • Review orders to ensure they are ready to ship to customers, • Support customer care team via phone and email with any product-related escalations, • Complete a high volume of data entry within a specified time frame, ensuring accuracy, • Meet goals and targets as assigned by leadership, • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a vendor or teammate in person, via email, or by chat, you’re clear and concise., • Master of Collaboration. You’re a team player. You believe that in order to transform the jewelry industry, we all have to work together!, • Experience in data entry or administrative fields preferred, • Experience in a fast-paced, high-volume work environment At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise, and an interview with one of our leaders! #IND333 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR pblVsrkVAC

Job DescriptionAVIGAIL ADAM LOCATION: New York City, NY POSITION:: Retail Store Sales Associates HOURS :Full Time SCHEDULE: Flexible-days/nights/weekends HOURLY: $19-$23 based on experience (or lower hourly and unlimited bonus) Are you passionate about helping others feel beautiful and seen? Do you thrive on creating amazing, powerful, personal client experiences? Do you love leading a team? We do too. Let's chat! Avigail Adam is a fast growing, nature inspired jewelry concept. At the heart of our brand is a belief in empowering individuals to embrace their inner goddess and awaken their compassionate, caring selves. We craft each piece with vegan materials, vintage metal findings, reclaimed pearls and crystals, and with a dedication to minimizing our environmental footprint. Our creations reflect a commitment to sustainability and kindness. YOU: *A Sales Driver! *Passionate about helping clients feel beautiful *retail or other customer facing experience - 1+ years of experience minimum *luxury retail and/or beauty experience *hair experience is a plus *highly motivated, energetic, empathetic *offer exceptional customer service *naturally able to connect with people and build relationships *a power seller but always in an authentic, organic way *looking for a new growth opportunity *flexible schedule (nights, weekends, holidays) US: *competitive wage based on experience *high bonus potential based on sales *unlimited opportunities for growth *creative and inspiring environment *paid time off *50% employee discount *looking forward to speaking to you!

Job Description New York, NY 10024 $20.00 an hour - Part-Time Monica + Andy is looking for kind, empathetic, and energetic sales associates to join our Customer Experience team! We are looking for experienced sales associates who will deliver exceptional customer service and create a joyful shopping experience across all of our channels—this includes our online business and our physical locations (our Guideshops). We are building a best-in-class omnichannel customer experience team. Our sales associates will service our Guideshop customers in their unique locations. They will also work on a national level as part of our email and chat customer service team. Monica + Andy is a digitally native, organic baby and children’s clothing brand. Inspired by the birth of her daughter, our Founder Monica Royer created Monica + Andy to deliver softer, organic fabrics, better-designed clothing and blankets, and a seamless, easy shopping experience for parents and gift-givers. We exist to personalize shopping for parents by creating joyful experiences and products without compromise. Our Sales Associates (Storks) are brand ambassadors. We are looking for Storks who are confident in their ability to naturally share our brand story and educate customers on our products and high-quality, organic fabric. We want someone who connects with and understands the needs of our parents and our gift-giving clients. You… ● Are empathetic and confident in your ability to genuinely connect with co-workers and customers. ● Love meeting and talking to new people. ● Have a desire to grow our brand and build a book of clients. ● Have a positive attitude and can motivate and lead by example. ● Have a keen attention to detail. ● Have excellent written and verbal communication skills. ● Have a love for and understanding of babies + children, and the big people who come with them. ● Must be willing to work weekends and holidays. ● Have a customer-centric mindset and are natural in providing excellent customer service. ● Outstanding problem-solving and time management abilities. ● Are able to answer customer questions in person and via chat, email, and phone ● Are a self-motivator and willing to work hard, roll up your sleeves, and build the brand. ● Bilingual (English/Spanish) is a plus. We... ● Value self-awareness, honesty, empathy, and good energy! ● Work hard because we love what we’re doing, but also believe in balance. ● Love babies + kids. And the big people who come with them. ● Will back up our talk with competitive compensation, challenging work, great coworkers, and the opportunity to build something. ● Are excited to hear from you! Job Responsibilities (Guideshops Customer Experience): ● Welcome every customer into the store with a warm, friendly greeting and smile ● Merchandise the Guideshop based on product availability and merchandising guidelines ● Answer the phone, help customers via chat and email; meet minimum daily ticket goals and response times ● Create a world-class customer experience for the Monica + Andy customer ● Offer help whenever needed to everyone ● Be the best brand ambassador for the brand you can be ● Build and maintain a client book, meeting daily sales goals ● Outreach to clients on a 1:1 basis with manager oversight to build sales and traffic ● Keep Guideshop clean and tidy at all times ○ Additional sanitizing and cleaning responsibilities will be a strict requirement of the job per COVID-19 OSHA guidelines (and any future CDC guidelines, if applicable). ● Take detailed notes to report back to the team on a daily basis (keeping track of Guideshop stats such as traffic, sales, AOV, inquiries) Job Responsibilities (Digital Customer Experience/Email/Chat/Prospecting): ● Learn and master all systems that we use to place orders, edit orders, process returns, and more. ● Write eloquent, thoughtful responses to our customers’ inquiries via email and chat ● Speak with customers on the phone on a regular basis to answer questions about products, policies, and order updates ● Process returns and order-related tasks in a timely manner to ensure we deliver the best customer experience possible ● Outreach to clients on a 1:1 basis with manager oversight to prospect new clients and communicate with existing clients Physical Demands: ● Physical demands include but are not limited to, high aptitude for standing endurance, lifting and carrying at least 25 pounds, climbing ladders to retrieve merchandise, various types, bending, and squatting. Monica + Andy is an equal-opportunity employer and makes employment decisions on the basis of merit. Monica + Andy policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful.

Job Description Jewelry Stylist (Part Time) - Brooklyn, NYC Our Jewelry Stylist provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person in our Brooklyn, NY showroom location in the Williamsburg neighborhood. The targeted budget for this position is $22-$24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity! In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR 0nz39kKVJ4

Job Description Saatva is the original direct-to-consumer mattress and home furnishings company, founded on the principle that everyone deserves healthy and restorative sleep. Today, Saatva is the largest online luxury mattress brand in the US, with more than 20 Viewing Rooms in prime areas of the nation's largest markets, and we are growing fast! Saatva is a people-first company, and we embrace the idea of total life success: empowering each other to improve ourselves in all aspects of our lives. We provide competitive compensation and a comprehensive benefits package to our employees, including robust health coverage, 401(k) matching, and generous paid time off. Our dedication to excellence has earned us recognition as a seven-time honoree on the Inc. 5000 list of America's Fastest-Growing Private Companies. We are also proud to be certified as a Great Place to Work and have been named one of Fortune Magazine's Best Workplaces in Retail and Best Workplaces in New York, as well as a BuiltIn.com Best Workplace. At Saatva, thrilling our customers is at the heart of everything we do. We aim to be the most trusted, customer-focused brand in the industry by answering every question about mattresses, sleep, and sleep health, empowering customers to make informed decisions. By building lasting relationships with those we serve and with each other, we continue to drive our success and redefine what it means to live well-rested. Position at Saatva Saatva is blazing a new trail in retail excellence. We are looking for dedicated Sleep Guides to join our nationwide network of state-of-the-art Viewing Rooms. Saatva Viewing Room Sleep Guides are the heartbeat of every brick-and-mortar retail location. They take pride in thrilling our guests by providing an immersive and elevated experience with our full range of mattresses. The Sleep Guide embodies Saatva luxury with a sophisticated level of service, expert knowledge of Saatva mattresses and bedding, and the desire to truly help others discover the power of a great night's sleep. Essential Duties and Responsibilities • Engage with customers and team members in person during scheduled shifts., • Clearly communicate product benefits, address customer inquiries, and effectively troubleshoot and resolve issues., • Maintain timely and regular attendance as a key performance expectation during all scheduled shifts., • Preferred Experience: 1-2 years of retail sales or customer service experience; however, we're willing to train the right candidate!, • Additional Experience: 1 year of telecommunications or call center experience is preferred., • Exceptional oral and written communication skills., • Strong interpersonal abilities to build rapport effortlessly with customers and team members., • A passion for delivering outstanding customer experiences., • Well-organized with excellent multitasking skills and a commitment to completing tasks with high-quality results., • Comfortable using personal computers and related software, with the ability to navigate multiple platforms simultaneously., • Deliver a world-class experience to our customers., • Become a product expert to confidently assist customers., • Competitive Compensation: $21/hour, • Medical, Dental, and Vision Insurance, • Paid Vacation, • Annual Bonus Program, • 401K with Employer Match, • FSA/HSA/Commuter Benefits, • Discounted Blink Gym Membership, • Employee and Friends & Family Discounts on Products, • Collaborative and supportive team environment Ready to Join Our Team? If this sounds like a great fit, we'd love to hear from you! Equal Employment Opportunity Statement At Whitestone Home Furnishings, LLC, we foster a culture of diversity and inclusivity. We value the unique contributions and differences of each team member, demonstrated through our recruitment, retention, and employee development programs. As an equal opportunity employer, we do not discriminate against qualified applicants based on race, color, religion, national origin, gender identity, sexual orientation, age, disability, veteran status, or any other status protected by law. This commitment extends to all aspects of employment, including recruitment, selection, compensation, and benefits. Join us in building a workplace where everyone is respected and valued! Compensation$21—$21 USD

Job Description Jewelry Sales Consultant - Brooklyn, New York Our Jewelry Sales Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person in our Brooklyn, NY showroom location in the Williamsburg neighborhood. The targeted budget for this position is $24-$26/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you’ll do: • Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area., • Use our ERP system to manage your tasks and communicate cross-functionally., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND222 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR Etxlhabslm

Job Description TopView Sightseeing is a New York City-based company offering a variety of sightseeing bus tours. We own and manage the portfolio of brands, including TopView Sightseeing, Event Cruises NYC, Liberty Cruise, Bike Rental Central Park, and Attraction Pass. TopView Sightseeing serves over 500k customers annually, creating unforgettable experiences for New Yorkers and visitors. TopView Sightseeing is a fast-growing company with significant room for growth; it offers a dynamic, one-of-a-kind work environment and is a workplace filled with enthusiastic, engaged, and supportive co-workers. Responsibilities: • Supervising a team of Field Coordinators who welcome guests and monitor queue control at our bus stops., • Being the liaison between escalated customer issues and managers., • Collect guest information to assist in resolving customer service-related issues and concerns, • Coordinate with and support colleagues, bus operators, dispatchers, and managers to execute the day-to-day operations, • Be responsible for company equipment., • Promote a culture of positivity and teamwork, • Monitor the safety of employees and guests., • Conduct and submit various reports as assignedRequirements:, • Comfortable and effective working outdoors in various weather conditions, • The ability to provide excellent customer service, • Ability to work in all weather conditions, • Outstanding interpersonal and communication skills, • Organized and attentive to detail, • The ability to manage crowds and remain calm in stressful situations, • The ability to stand for long periods., • Willingness to work on weekends and holidays, • The ability to work with google office applications, e.g., docs, sheets, email, chat Benefits: • Employee discount, • Health insurance, • Paid TrainingSchedule:, • 8-hour shift, • Day shift, • Holidays, • Night shift, • Weekend availabilitySupplemental Pay:, • Bonus pay Powered by JazzHR 8BfN3MpYcS

Online Chat Representative Are you an experienced Online Chat Representative looking for a new challenge? Do you value customer service and helping your community? Are you motivated, energetic, and excited to become part of the team? If so, you might be our next new team member! Perk Of This Role Fu

Key Responsibilities: Manage customer inquiries via live chat (multiple chats at once) Resolve complex or escalated issues beyond entry-level agents Provide accurate product/service information Review chats for quality assurance and compliance Collaborate with supervisors to improve processes Core S

Job DescriptionBenefits: • Dental insurance, • Health insurance Position Overview: We are seeking a friendly, detail-oriented, and proactive Customer Service Associate to join our team. As a Customer Service Associate, you will be the primary point of contact for our customers, addressing their inquiries and resolving issues efficiently. Your role is crucial in ensuring customer satisfaction and fostering long-term relationships. Key Responsibilities: • Customer Interaction: Respond to customer inquiries via phone, email, chat, and in-person promptly and courteously., • Problem Resolution: Handle and resolve customer complaints, providing appropriate solutions and alternatives within the time limits. Follow up to ensure resolution., • Product Knowledge: Maintain an in-depth understanding of our products and services to provide accurate information and support to customers., • Order Processing: Assist customers with placing orders, tracking shipments, and processing returns or exchanges., • Documentation: Keep accurate records of customer interactions, transactions, comments, and complaints. Update customer accounts and maintain data integrity., • Feedback Collection: Gather customer feedback and relay it to relevant departments to help improve products, services, and customer experiences., • Team Collaboration: Work closely with other team members and departments to ensure seamless customer service operations., • Education: High school diploma or equivalent. Additional education or certification in customer service is a plus., • Experience: Previous experience in a customer service role preferred. Experience in [industry/sector] is a plus., • Skills: Excellent communication and interpersonal skills, strong problem-solving abilities, and a proactive attitude., • Attributes: Patient, empathetic, detail-oriented, and a team player with a positive outlook., • Tech Savvy: Proficient in using customer service software, CRM systems, and basic office software (e.g., MS Office). Join Us: Be a part of our team and help us deliver exceptional service to our valued customers. Apply now and start your journey with us!

Job Description Welcome to Ten Lifestyle Group, where luxury is not just a service but an unforgettable experience! As a Luxury Travel Concierge, you won't just be answering requests; you'll be crafting jaw-dropping adventures for our discerning high-net-worth clients. Imagine waking up each day ready to turn dreams into reality, from securing the perfect table at an exclusive restaurant to planning a getaway to an exotic destination. You’ll be more than a concierge; you'll be the key to a world of luxury and adventure! About the Role In this dynamic role, you will be the maestro of tailored experiences, managing requests via phone, chat, and email with elegance and efficiency. Your mission? To provide seamless and extraordinary service that leaves our members wondering, “How did they pull that off?” Your Responsibilities: • Personal Touch: Engage warmly with clients, ensuring every interaction is memorable., • Master Organizer: Manage requests end-to-end—logging, tracking, and following up with finesse., • Luxury Access: Work your magic to book exclusive dining, entertainment, and travel experiences., • Creative Solutions: Bring joy and surprise by planning thoughtful gifts and unforgettable experiences., • Global Collaborator: Partner with top-tier suppliers around the world to deliver unique and luxurious offerings., • Transparent Communicator: Clearly explain terms and conditions before confirming bookings., • Team Player: Actively participate in team meetings and support colleagues globally., • Continuous Learner: Utilize e-learning tools to enhance your skills in travel and lifestyle trends., • Supportive Colleague: Assist leadership with team initiatives as needed.Why Choose Ten Lifestyle Group?, • Make a Mark: Shape extraordinary experiences for clients who appreciate the finer things in life., • Grow Your Career: Benefit from world-class training and mentorship in luxury services., • Join Our Community: Thrive in a diverse, inclusive workplace committed to making a positive impact. As a Certified B Corp, we’re not just about luxury. We are deeply committed to social and environmental responsibility, ensuring our impact is positive in every aspect. Our Values At Ten, we put our members first by providing reliable information and personalized service with a smile. You’ll need to demonstrate: • Leadership and Initiative in your daily tasks, • Critical Thinking and Problem-Solving skills, • A Commitment to Continuous Improvement, • Adaptability in a fast-paced environment, • Professionalism and Respect within the team, • Basic English (A1) to intermediate (B1), in both written and spoken communication., • A minimum of 2 years of customer service experience, ideally within travel agencies or the tourism sector., • Proficient multitasking abilities and comfort navigating a fast-paced, web-based environment, including the Microsoft Office suite., • Global experience is a plus!, • Competitive salary + quarterly performance based bonuses, • Full benefits: Health/dental/vision, 401k match, generous PTO, • NYC perks: Commuter benefits, lifestyle discounts, global client network access, • Career Growth: World-class training, mentorship, and advancement in luxury lifestyle service., • Culture & Community: Part of a Certified B Corp committed to diversity, inclusivity, and positive impact., • Recognition & Rewards: Regular appraisals and exclusive recognition programs for standout performance. Clear advancement and recognition structures “Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes.” Apply NOW – Ten's Growth Engine Video Growth Engine Video and join the crew turning passion into profession!

Job Description Overview Join our dynamic team as a Customer Service Representative and become the vital link between our company and valued clients! In this energetic role, you will deliver exceptional customer support, foster positive client relationships, and ensure every interaction is handled with professionalism and enthusiasm. Your multilingual skills, strong communication abilities, and passion for service will drive customer satisfaction and loyalty. This paid position offers an exciting opportunity to develop your sales and client service expertise while making a meaningful impact every day. Duties • Provide friendly, efficient customer support via phone, email, and chat, ensuring all inquiries are addressed promptly and accurately, • Assist clients with account information, product details, billing questions, and technical issues using clear communication and active listening, • Engage in outbound calling to follow up on customer requests, gather feedback, or promote new products and services, • Handle data entry tasks with precision, maintaining accurate records of customer interactions and transactions in Microsoft Office applications and CRM systems, • Demonstrate excellent phone etiquette to create positive experiences during every interaction, • Support sales initiatives by identifying customer needs and recommending suitable solutions to enhance their experience, • Bilingual proficiency in English plus one or more additional languages is highly desirable to serve a diverse client base effectively, • Previous call center experience or background in customer support roles is preferred but not required; training will be provided, • Strong communication skills with the ability to convey information clearly and professionally across multiple channels, • Demonstrated ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail, • Proficiency in Microsoft Office Suite (Word, Excel) along with solid computer skills for data entry and documentation purposes, • Experience in outbound calling or sales is a plus; analysis skills are beneficial for understanding customer needs and trends

Job Description Retail Styling Assistant (Jewelry Stylist) - Manhattan, NY Our Styling Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our showroom in Manhattan, New York. The targeted budget for this position is $22-$24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR 1KLm5A3ROn

Job Description We are a staffing agency seeking a motivated and dynamic Bilingual Customer Service Associate to join and work on-site at one of our warehouse/logistics clients The ideal candidate will be fluent in both English and Spanish, possess strong communication skills. Not remote. This is a 100% in-warehouse role. we will provide full training. Duties • Provide outstanding customer service by addressing inquiries and resolving issues via email, and chat., • Utilize Microsoft Office tools (Excel/Outlook.) to document communications and generate basic reports as needed., • Proficiency in English & Spanish (bilingual)., • Basic knowledge of Microsoft Office (Excel, Word, Outlook)., • Prior customer service experience (warehouse/logistics preferred)., • Strong written/verbal communication and organization skills., • Verifiable documentation to work in the U.S., • Location: Hasbrouck Heights, NJ (client’s warehouse), • Schedule: Mon–Fri 8:20 AM–4:50 PM OT as needed, • Pay: starting $17-19/hour, based on experience , or call 646-330-1201. Grace Staffing C&C is an Equal Opportunity Employer. We use E-Verify. This role is on-site at our client’s warehouse and not remote.

Job Description We are hiring a reliable and customer-oriented professional to join our remote team. In this role, you will help coordinate client needs, provide support, and ensure a seamless experience from start to finish, including assisting those preparing for travel and special experiences. Key Responsibilities • Provide timely support through email, chat, and phone, • Assist with scheduling updates, changes, and client requests, • Share relevant details to help clients stay informed and prepared, • Follow up before key dates to ensure readiness, • Resolve concerns while maintaining a high level of service, • Friendly, professional communication style, • Customer service or coordination experience preferred, • Strong attention to detail and organization, • Ability to multitask and work independently, • Fully remote role with flexible hours, • Comprehensive training and support, • Collaborative team environment, • Opportunities for advancement, • Work in a dynamic environment supporting client travel experiences, • Access to travel-related perks and incentives

Job Description Amen Clinics are outpatient health care clinics that have been providing mental wellness strategies to patients of all ages since 1989. We offer patient-first experiences and customized solutions to an array of behavioral and psychiatric conditions. Amen Clinics employs an array of healthcare professionals across our nationwide locations, including: psychiatrists, integrative physicians, nutritionists, therapists and wellness coaches. These practitioners have diverse educational backgrounds and specialties and are skilled at treating patients in the least harmful, most effective means possible. We use all the tools available to us to help make brain health happen. We believe that a better brain always leads to a better life and that achieving our mission will help to prevent and alleviate suffering, not only for individuals, but also for generations of individuals. The Clinic Outreach Manager (COM) plans and implements all aspects of outside sales/business development, community and clinical outreach, and referral development and maintenance for Amen Clinics Inc. (ACI). They must possess the ability to plan, direct and implement all facets of referral development and account management, including developing a robust marketing plan and having the ability to prioritize duties to successfully reach their defined goals. The COM is responsible for driving results within the assigned accounts and territories and for obtaining new accounts that achieve maximum profitability and growth for ACI. This position must be able to work well with clients, management, and peers. It also requires ensuring that the organization’s marketing and outreach efforts are meeting the high standards established and are consistent with the vision, mission, and goals of ACI and is in accordance with its by-laws. Essential Duties & Responsibilities: • Autonomously facilitates and maintains consistent business development activity and result levels for the established Key Performance Indicators (KPI’s) given; including client/referent referrals and appointments scheduled., • Responsible to meet and/or exceed the number of professionally referred patients to the clinics measured by increased revenue & evals/scans booked through independent work and in collaboration with the outreach and clinic teams, • Obtains and manages referral sources from segments including, but not limited to: physicians, therapists, social services, attorney’s, hospitals, professional organizations, mental health centers, etc. through a variety of activities such as personal appointments, meetings, phone calls, tours, emails and events/conferences, • Researches, analyzes, and monitors financial, technological, and demographic factors to capitalize on market opportunities and minimize effects of competitive activity, • Identifies market research and adjusts marketing strategy to meet changing market and competitive conditions, • Makes customer-focused decisions, both independently and with the support and direction of management, • Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into process steps; develops schedules; anticipates and adjusts for problems and roadblocks; measures performance against goals and evaluates results., • Must be effective in a variety of formal presentation settings: one-on one, small and large groups, with peers and direct reports, • Actively demonstrates a dedication to meeting the expectations and requirements from internal and external customers; gets firsthand information and uses it for improvements in ACI services; always acts with the customer or patient in mind., • Responsible for daily entry and continued maintaining of referent database and the logging of all accounts, contacts, and activities in company’s CRM, • Establishes and maintains relationships with industry influencers and key community and strategic partners., • Constructs and adheres to identified and approved outreach budget, • Coordinate and lead weekly tours for prospective professional referents, • Organize and coordinate trainings, community events, and in-service professional events, • Implement monthly, seasonal and annual marketing strategies, and evaluate results accordingly, • Provide weekly and monthly activity and accounts reports to supervisor, • Regular communication with the Outreach team in multiple formats, such as online project management software, email and phone, • Regular communication with the Outreach team and management in multiple formats, such as online project management software, chat software, email and phone, • Bachelor’s Degree in related field preferred (e.g., Business, Communications, Marketing), • Minimum five years’ experience in sales and/or business development. Specific experience in behavioral healthcare field is preferred., • Must have strong references, • Must be able to work independently and productively with minimum supervision., • Must exhibit excellent communication skills (oral and written)., • Ability to speak effectively before key stakeholders, groups and organizations., • Ability to plan and organize community and provider events., • Works collaboratively with the outreach team, clinic teams and the admissions team to meet defined ACI goals., • Ability to establish and maintain professional atmosphere for employees, clients and customers., • Ability to expertly and aggressively market and sell company’s brand and services as a “hunter” of new accounts and an “account manager” of existing accounts., • Updates job knowledge by participating in educational opportunities, attending industry events and conferences., • Demonstrates ability to learn quickly when facing new problems or in obtaining new information; quickly grasps the essence and the underlying concepts, • Requires flexibility in both working hours and days of work, • Requires ability to travel on a regular basis for meetings conferences and events., • Knowledge of mental illnesses & treatment strategies, • Knowledge of MS Office and CRM’s, • Timely follow-up on all professional inquiries and leads (within 24 hours)

Job DescriptionThe Client Services Coordinator supports the recruitment of adoptive families for Spence-Chapin's Home Study Services, Domestic and International adoption programs. The coordinator is responsible for delivering a seamless customer experience for inquiring prospective adoptive families. The coordinator is integral to how clients understand Spence-Chapin's services and the complexities of the adoption process. As the first line of contact for adoption pathway inquiries and organizational events, this individual is responsible for addressing all initial inquiries with competence and compassion and connecting prospective clients to key personnel within the organization as needed. This is a full-time hybrid position with an annual salary range of $53,000-$63,000. The ideal candidate has experience in adoption and a demonstrated capacity to build and maintain client relationships through effective communication. The coordinator is someone who can communicate with proficiency and professionalism while engaging with and educating a diverse population. This person is resourceful, detail/deadline-oriented, able to absorb information quickly and thoroughly, able to maintain meticulous records, personable, non-judgmental, welcoming, and able to multitask. Spence-Chapin is a non-profit organization based in New York City that has been providing adoption services and adoption support for more than 115 years. At Spence-Chapin, we believe that every child deserves a family, and we work tirelessly to advocate for children in need of a permanent, loving home. Over our history, Spence-Chapin has served more than 25,000 children, women, and families through our main program areas: Comprehensive Domestic and International Adoption Programs; Birth Parent Services; Well-being Services; and International Humanitarian Aid through programs like our Granny Program to support children living in orphanages overseas. Our work is made possible by Spence-Chapin’s dedicated staff At Spence-Chapin, we find joy in celebrating each other, our co-workers, and our clients. Everyone is treated with respect and dignity to strengthen the vibrancy of our community. Staff at Spence-Chapin enjoy a culture of excellence, inclusivity, compassion, flexibility, and support. Spence-Chapin offers a competitive benefits package that includes full health benefits, generous PTO and holiday schedule, HRA & FSA plans, life insurance, retirement plan with employer contribution, paid commuter benefits, maternity/paternity/adoption leave, and more. Being part of the Spence-Chapin team is being part of a legacy, which for more than 115 years has provided critical services to children, women, and families around the world. Key Performance • Field, manage, and promptly respond to incoming calls, emails, website inquiries, and website chat, providing information on home study, domestic, and international adoption, • Work closely with the program teams to ensure seamless transition of inquiries to appropriate staff members or other referral sources, • Assist with presenting adoption information in webinars and in-person information meetings, • Provide general administrative support, as needed, • Maintain database to ensure collection of information and follow up on prospective client inquiries, • Bachelor's degree or higher in social work or related human services, • 2-4 years of experience in the human/social services field, • Demonstrated experience in client services and interfacing with diverse populations, • Knowledge of adoption, foster care systems, and child welfare strongly preferred, • MS Office -Proficiency in Excel, Word, and PowerPoint, • Excellent organizational skills, ability to prioritize workload, administer, and resolve problems, • Strong problem-solving skills; excellent interpersonal skills, • Excellent verbal and written communication skills with the ability to communicate effectively in highly emotional situations, • Issue resolution skills with demonstrated ability to address immediate concerns, troubleshoot problems, and escalate complex issues as needed, • Ability to learn, retain, and deliver complex, technical information, • Attention to detail and ability to input accurate, detailed case notes and data entries, • Strong public engagement and client service skills fYLuCE0rOz

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. About the Active Support Team: The Active Support team is transforming post-purchase experiences. Our mission is to resolve as many customer issues as possible instantly, without a live agent, while ensuring exceptional service when human support is needed. About the Role: As an Software Engineer II (Backend), you'll build 0-to-1 features for our AI-powered chatbot, creating step-by-step experiences that help customers resolve issues directly in chat using OpenAI and Claude. You'll own a key part of the customer journey; handling orders, ticket substitutions, and refunds, impacting millions of users worldwide. Location: Hybrid (3 days in office/2 days remote) – New York, NYWhat You'll Do • Build and scale intelligent systems from the ground up, shaping the future of automated customer support globally., • Develop agentic AI that takes action on behalf of users, resolving issues faster and smarter., • Create cutting-edge backend solutions powering millions of customer interactions worldwide., • Exposure to AI-Driven User Experiences: hands-on experience building real-world products that integrate and present AI-powered functionality., • Collaborative Engineering Environment: work alongside software engineers of varying experience levels in a team that values thoughtful execution and shared ownership., • 2 - 4 years of software development experience across languages such as Java, Python, Go, or C#, • AI experience with interest in building AI-enabled interfaces and workflows; exposure to tools like ChatGPT, Claude, or other LLM-based systems., • Product-oriented mindset with a passion for building intuitive, high-quality user experiences that balance technical correctness., • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact., • Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.

Job Description Retail Styling Assistant (Part Time) - Manhattan, NYC Our Retail Styling Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person based out of our Nolita Showroom. The targeted budget for this position is $22-$24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity! In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR 0ec3MmiJVZ

Job Description Role Summary: We’re looking for a motivated Junior Amazon Connect Developer to join our team in building and supporting cloud-based contact center solutions. In this role, you’ll work closely with senior engineers and business teams to design, implement, and optimize scalable systems leveraging Amazon Connect and various AWS services. This is a great opportunity to gain hands-on experience in cloud development and customer engagement technologies. Key Responsibilities: * Contact Flow Development: * Design, develop, and maintain voice and chat contact flows in Amazon Connect. * Implement serverless functions using AWS Lambda (Node.js, Python, or Java). * Incorporate Amazon Lex for conversational chatbot functionality. * System Integration: * Connect Amazon Connect with internal systems and third-party tools using APIs, S3, DynamoDB, and API Gateway. * Support integrations with CRMs like Salesforce or ServiceNow. * Configuration & Optimization: * Set up routing profiles, queues, and agent hierarchies. * Analyze usage data and feedback to improve system performance and call flows. * Monitoring & Maintenance: * Use CloudWatch for logging, monitoring, and alerting. * Troubleshoot production issues and ensure platform reliability. * Documentation & Collaboration: * Maintain up-to-date documentation for all integrations and flows. * Work with QA, DevOps, and product teams to deliver high-quality solutions. Required Qualifications: * 1–3 years of experience in software development or cloud engineering. * Some hands-on exposure to Amazon Connect or similar contact center technologies. * Familiarity with AWS Lambda, Lex, S3, DynamoDB, and API Gateway. * Basic programming knowledge in Node.js, Python, or JavaScript/TypeScript. * Understanding of CI/CD pipelines, Git, and Infrastructure-as-Code (CloudFormation or CDK). * Strong analytical and communication skills. * Willingness to learn and receive training on Amazon Connect. Preferred Qualifications: * AWS Certified Developer or AWS Cloud Practitioner certification. * Experience with Salesforce Service Cloud Voice or similar CRM integrations. * Understanding of telephony, IVR, and ACD systems. * Familiarity with Agile/Scrum development environments.

Job DescriptionWho we are Findigs is on a mission to make renting work for all of us: to support every path, and simplify the way forward. We’re making every aspect of renting fairer, stress-free, and more convenient by changing the fundamentals of renting. Our digital rental application offers a safe and seamless way to apply and get approved for your next home. We specialize in developing software and services for property managers nationwide, empowering them to deliver exceptional service to renters, while evaluating applications with unmatched speed and precision. The Team The core function of the Customer Success team is to ensure our clients have a seamless experience and get the most out of the Findigs platform. We are the voice of the customer internally, and the face of Findigs externally. Beyond day-to-day support, our team’s insights are the foundation for customer retention, product strategy, and long-term growth. This role will touch all parts of the customer lifecycle and collaborate closely with our Product, Engineering, and Sales teams to build a best-in-class customer experience. The Role We are looking for a Customer Success Associate who can serve as a trusted and effective front-line partner to our customers. This person will be a critical part of managing our SMB segment and support function. The ideal candidate is an empathetic problem-solver, a clear communicator, and is willing to get their hands dirty in the day-to-day details of helping our users succeed. Direction will be ambiguous at times, so a high degree of ownership, creativity, and a bias for action are crucial. Fundamentally, this role is about understanding our customers' needs and championing their success. Please note, we are unable to sponsor or take over sponsorship of an employment Visa at this time.Where you will make an impact: • Serve as the escalation point for our SMB customers, managing inbound inquiries via email, chat, and phone., • Triage, troubleshoot, and resolve customer issues, documenting and escalating technical bugs to our Engineering team with clear and concise tickets., • Conduct periodic, proactive client outreach to ensure ongoing engagement, monitor product usage, and share best practices., • Become a product expert and contribute to our customer-facing Knowledge Base, creating articles, tutorials, and guides that empower users and enable self-service., • Serve as the voice of the customer, translating their feedback into actionable insights for our Product and Engineering teams to drive product improvement., • Collaborate with the Implementation team to ensure a seamless post-sale handoff and onboarding experience for new clients., • Monitor customer health to proactively identify and address potential issues, driving platform adoption and mitigating churn., • Identify potential upsell and cross-sell opportunities., • Contribute to the continuous improvement of our customer success processes, tools, and playbooks., • Maintain accurate client documentation, including training records, escalations, and engagement historyWe’d love to hear from you if you have:, • 1+ years of experience in a customer-facing role (e.g., Customer Support, Customer Success, Account Management), preferably in a B2B SaaS environment., • Bachelor’s degree or equivalent practical experience., • Exceptional written and verbal communication skills, with a knack for clear, empathetic, and efficient correspondence., • A high degree of technical aptitude and the ability to learn new software quickly., • Experience with customer support platforms (e.g., Zendesk, Intercom, Jira) and/or CRMs (e.g., HubSpot, Salesforce)., • Strong problem-solving skills and the ability to navigate ambiguous customer situations., • Willingness to embrace the unstructured, fast-paced environment of a high-growth startupNice-to-haves:, • Prior startup experience., • Experience in Proptech or Fintech., • Experience creating content for a knowledge base (articles, videos, FAQs)., • Familiarity with tracking and influencing customer success metrics (e.g., NPS, CSAT, Time to Resolution)What we offer:, • Location: We operate on a hybrid schedule (3-4x times in-office per week), with in-office days at our newly renovated NoHo office., • Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change., • Competitive Compensation: Competitive OTE + Pre-IPO equity., • Generous Time Off: We trust our team to manage their own time and workload. That's why we offer a flexible Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all company holidays.

Job Description Salary: $58,000 to $63,000 per year Factory Direct Enterprises LLC (FDE) proudly represents Ashley, the #1 selling furniture brand in the world and the leading retailer of furniture and bedding in the United States. We are committed to "Amazing" our Team Members by supporting their journey toward becoming their best selves through competitive pay, benefits, a strong culture, and growth opportunities. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025. Who We Are • #1 Selling Furniture Brand in the World, • #1 Retailer of Furniture and Bedding in the United States Our Culture & Team Member Programs At FDE, we pride ourselves on a culture of recognition and growth. We invest in our team and value feedback through programs like Employee Surveys. Our Ashley Cares programs highlight our commitment to our team, guests, and communities: • Hope to Dream: For every mattress sold, a portion of proceeds is used to purchase and donate beds to children in need (ages 3–16), • Give a Day: Paid volunteer day annually with an approved organization, • Corporate Chaplains: Support for grief care, hospital visits, marriage/parenting, aging parents, and stress management, • Life Resources: Quarterly events supporting finances, relationships, health, and wellness, • Team Member Relief Fund: Financial assistance for unexpected life events, • SmartDollar: FREE financial wellness program for budgeting, debt reduction, and saving Position Overview The VM is responsible for executing and achieving all corporate visual merchandising strategies and business goals. The VM is accountable for fostering and maintaining an inclusive and collaborative work environment that drives business results, promotes amazing guest experiences, and maintains a highly engaged team of store employees. The VM may have multiple store responsibilities and effectively manages all day-to-day functions of stores including the guest experience, visual merchandising, operational excellence, and employee engagement. Essential FunctionsMerchandising/Visual * Implement and execute all corporate visual merchandising directives and ensure the execution of effective merchandising strategies. * Lead store merchandising assortment walkthroughs by analyzing sales data to visual merchandising and following up with actionable steps to drive store assortment optimization. * Ensure proper signage is being utilized to market in-store products effectively. * Follow operating visual standard procedures inclusive of signage, presentation of all displays, fixtures, and all furniture collections. * Responsible for the maintenance of all areas in the showroom and warehouse ensuring organization and cleanliness. * Create unique, personalized, memorable, and repeatable experiences by coordinating store facilities maintenance upgrades, and repairs. * You are always on stage (Engage, Educate, Enthusiasm, Ear to ear smile, Eye contact) Organize and conduct store meetings with clear actionable and effective communication and professional presence demonstrating in-depth Product Knowledge of the merchandise. Handle all guest interactions via telephone, email, chat or in person professionally. Operations * Keep a high level of peer-to-peer accountability while managing, driving, and auditing stores to obtain 100% compliance with all visual processes as well as Operations, Guest Experience, Finance, Delivery, and Payroll. * Eliminate waste by improving processes, leading and conducting biannual store inventories in collaboration with the Store Operations Team. * Create unique, personalized, memorable, and repeatable experiences by coordinating store facilities maintenance upgrades, and repairs. * Eliminate waste by improving processes, managing, and conducting store inventories in collaboration with the Store Operations Team. * Over-communicate the "Why" behind everything and Build and maintain effective communication with members of the corporate office, property management, and other store teams. * You are always on stage (Engage, Educate, Enthusiasm, Ear to ear smile, Eye contact) organize and conduct store and corporate meetings with clear actionable and effective communication and professional presence. * Exhibit proficiency in computer programs used by the Company including: Word, Excel Sales Generation * Follow store operating procedures to support the sales team to drive overall sales. * Place a high priority on the needs of our team members by coaching them to best self to deliver an exceptional guest experience utilizing the leadership toolkit to transfer product knowledge. * Be relentless about amazing our guests and passionate about our communities by collaborating with Regionals and Marketing team to maximize all special events such as Holidays, VIP and Grand Openings Customer Service * Follow our standard operating procedures by utilizing work instructions and ensuring that all team members are properly and consistently providing an amazing guest experience. * Be radical about our team members to make guest experience decisions that also support the mission statement & core values of the company by resolving all pending situations quickly and effectively in collaboration with direct stakeholders. * Create unique, personalized, memorable, and repeatable experiences by coordinating store facilities maintenance upgrades, and repairs. Human Capital * Always encourage team members on their best self-journey by Maintaining a focus on continuous learning and development by actively onboarding and training team members in alignment with our core values and the way we play. * Execute and deliver performance appraisals for direct reports to identify opportunities and strengths to place qualified individuals as new openings become available ultimately. * Address conflict quickly, directly, and privately with the intent of building a stronger relationship by leading courageous coaching for successful meetings with store team members in alignment with our core values and mission statement. * Make work enjoyable by coordinating and driving team member benefit programs, engagement events, recognition, and celebrations for store team members. * Participate in manager and cross-training programs to elevate leadership performance and advance on self-best journey. The VM may occasionally perform non-exempt duties, such as unloading trailers or merchandising as needed for proper store operation. The VM will also perform other duties as assigned from time to time; have the ability to lift, lower, push or pull furniture up to and in excess of 100lbs and to stand for long periods of time. Schedule Expectations * The VM is scheduled to work a minimum of 40 hours per week; the number of hours worked will increase during specific Market events, holidays, blackout periods, vacation coverage, or for other business needs. * Regular attendance at home stores and coverage at adjacent regional stores, and support for projects at all stores for business needs are essential functions of this position. * 25-50% travel within the geographic region. Education & Experience Requirements * BA or BS degree in retail management, visual merchandising, graphic design, interior design, marketing or related field required; Equivalent experience may be considered in lieu of education. * Minimum of five years' experience in retail visual merchandising or design required; furniture retail experience preferred. * Three to five years of supervisory experience required.

Job Description Customer Experience Manager - Manhattan, NYC We are seeking a motivated and dynamic Customer Experience Manager with strong business acumen to lead our team in achieving and exceeding sales goals. This role requires a proactive leader with a deep focus on driving sales performance, ownership of store outcomes, and exceptional leadership abilities. This results-oriented leader will foster a passion for delivering exceptional customer experiences and driving sales performance. The ideal candidate will be able to work a full-time schedule of Sunday - Thursday. This role is in-person at our Flatiron showroom location. The targeted salary budget for this position is $80k - 95k annually. This compensation budget range may be adjusted at any time at the discretion of the company. Key Responsibilities: • Sales Performance and Business Growth:, • Recruit, lead, and mentor a team of Customer Experience Assistants, Jewelry Consultants, and Concierges to meet quarterly sales targets., • Demonstrate a robust understanding of business processes and KPIs, coaching each team member to achieve performance goals., • Drive showroom sales performance by analyzing data, identifying opportunities for improvement, and implementing strategic initiatives., • Ownership of Store Performance:, • Take full accountability for the showroom and office operations, ensuring they meet the highest standards of customer service and operational efficiency., • Implement efficiency improvement initiatives, policies, and procedures to enhance the customer experience and operational performance., • Partner with Workforce Operations Analysts to create and maintain a comprehensive team schedule, ensuring coverage for all duties and appointments., • Leadership and Team Development:, • Foster an environment of partnership, positivity, and a bias toward action, inspiring the team to excel and deliver exceptional customer service., • Provide ongoing training, coaching, and performance feedback to develop the team’s skills and capabilities., • Participate in the sourcing and selection processes to build teams of high-performing talent., • Lead by example in conducting in-person customer appointments, presenting jewelry in a luxury goods environment., • Customer Experience Management:, • Consistently seek ways to improve the customer experience, collaborating with the customer care team to resolve escalations and ensure customer satisfaction., • Maintain a luxury environment in the showroom, upholding visual merchandising and retail operations standards, including planogram updates and seasonal roll-outs., • Respond to customer inquiries via phone, email, and live chat, ensuring a personalized and exceptional service experience., • Cross-Functional Collaboration:, • Collaborate across departments, including operations, merchandising, retail operations, marketing, HR, and customer care, to drive business growth and customer satisfaction., • Innovate and bring new ideas to enhance processes and customer engagement. Qualifications:, • Proven experience managing people in retail or direct-to-consumer sales, with a focus on achieving and exceeding sales targets., • Strong leadership abilities with the capacity to inspire and develop a high-performing team., • Excellent business acumen with the ability to analyze data and make strategic decisions., • Exceptional communication skills, both written and verbal., • Robust CRM software experience., • Entrepreneurial spirit and self-starter mindset., • BA degree or equivalent, preferred., • Commitment to respect and inclusion in the workplace. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and an opportunity to chat with a few of our Customer Experience senior leaders via video call! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR 227LAA6qqC

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Competitive salary, • Opportunity for advancement About the Role Were looking for a motivated and dependable Junior Customer Service Associate to join our team. This is a great opportunity for someone starting their career who enjoys helping people and wants to gain experience in customer support and client relations. Youll work with our team to assist customers, answer questions, and ensure every customer has a positive experience with our company. Key Responsibilities • Respond to customer inquiries via phone, email, and chat, • Provide accurate information about products and services, • Assist customers with orders, account updates, and general requests, • Resolve basic customer concerns and escalate complex issues when needed, • Maintain detailed notes of customer interactions in our system, • Support the customer service team with daily tasks and follow-ups Qualifications • Strong communication and interpersonal skills, • Friendly, professional, and customer-focused attitude, • Basic computer and data entry skills, • Ability to multitask and stay organized, • Previous customer service or retail experience is helpful but not required What We Offer • Competitive hourly pay, • Paid training and onboarding, • Opportunities for career advancement, • Flexible scheduling options, • Supportive team environment, • Health benefits available for full-time employees Schedule • Full-time and part-time roles available

Job Description About Us: ISO Insurance is the world’s largest international student insurance manager, dedicated to providing affordable and suitable health insurance for international students since 1958. We prioritize exceptional multilingual customer service and understand the unique needs of international students. Serving over 1,000,000 students from 200 countries and partnering with 6,700 educational institutions, ISO’s goal is to provide international students with comprehensive health insurance at a price they can afford. Job Title: Customer Service Coordinator Location: New York, NY Employment Type: Full-Time, On-Site Key Responsibilities: * Make outbound calls to warm leads * Answer inbound inquiries via phone, email, and chat * Provide guidance on health insurance plans, coverage details, and claims processes * Follow up consistently to convert leads into customers * Build trust with customers by providing clear, accurate, and helpful information * Track interactions and maintain accurate records in our CRM * Meet or exceed individual sales and customer satisfaction goals * Collaborate with team members to improve customer satisfaction Qualifications: • 1-2 years of experience in customer service, sales, or a related field, • Comfortable making outbound calls and handling objections, • Strong problem-solving abilities with a customer-focused attitude, • Ability to multitask and thrive in a fast-paced environment, • Proven experience in customer service or a related field, • Strong communication skills (phone + written), • Strong problem-solving abilities with a customer-focused attitude, • Ability to multitask and thrive in a fast-paced environment, • Chinese or Spanish (both written and spoken) proficiency is a plus What We Offer: • Competitive salary and benefits package, • 401(k) with annual company profit share contribution, • Federal holidays and 16 PTO days

Job DescriptionBenefits: • Bonus based on performance, • Employee discounts Are you passionate about helping others feel beautiful and seen? Do you thrive on creating amazing, powerful, personal client experiences? Do you love leading a team? We do too. Let's chat! Avigail Adam is a fast growing, nature inspired jewelry concept. At the heart of our brand is a belief in empowering individuals to embrace their inner goddess and awaken their compassionate, caring selves. We craft each piece with vegan materials, vintage metal findings, reclaimed pearls and crystals, and with a dedication to minimizing our environmental footprint. Our creations reflect a commitment to sustainability and kindness. You: • A Sales Driver!, • Passionate about creating and driving your team to excellence, • Retail or other customer facing experience - 3-5 years Managing a retail concept, • Luxury retail and/or beauty experience, • Hair experience is a plus, • Highly motivated, energetic, empathetic, • Offer exceptional customer service, • Naturally able to connect with people and build relationships, • A power seller but always in an authentic, organic way, • Looking for a new growth opportunity, • Competitive wage based on experience, • High bonus potential based on sales, • Unlimited opportunities for growth, • Creative and inspiring environment, • Paid time off, • 50% employee discount, • Looking forward to speaking to you!

Job Description Job Title: Customer Service Representative Position Overview: We are seeking a highly motivated and detail-oriented Customer Service Representative who is passionate about providing exceptional support to our clients. The ideal candidate will play a pivotal role in ensuring customer satisfaction and driving success in our customer service department. Key Responsibilities: - Respond promptly and professionally to customer inquiries via phone, email, and chat - Resolve customer issues efficiently while maintaining a high level of customer satisfaction - Maintain a thorough understanding of company products and services to provide accurate information - Document and update customer records based on interactions - Collaborate with team members and other departments to resolve complex cases - Identify opportunities for process improvements and provide feedback to enhance customer service operations - Assist in training and mentoring new customer service team members Qualifications: - High school diploma or equivalent; a bachelor's degree is preferred - Proven experience in a customer service role, with a track record of providing proactive customer support - Excellent communication skills, both verbal and written - Strong problem-solving abilities and attention to detail - Ability to work effectively in a fast-paced environment and manage multiple tasks - Proficient in MS Office and customer service software - Positive attitude and a strong commitment to continuous learning and professional development Benefits: - Competitive salary and performance-based incentives - Comprehensive health, dental, and vision insurance plans - Retirement savings plan with company match - Paid time off and holiday benefits - Opportunities for advancement and professional training programs - Supportive and collaborative work environment This is an excellent opportunity for someone who is eager to grow in their career and make a significant impact in customer service. If you are customer-focused and thrive in a dynamic environment, we encourage you to apply.

Job DescriptionWhy Prizeout At Prizeout, we provide rewards and loyalty solutions that transform how partners engage their customers and help them maximize their financial potential. We keep the user at the center of every decision and we value humility, curiosity, and ownership. We hire people who trust themselves, get things done, and thrive in a fast-moving, collaborative environment. As our team continues to grow, we're looking for a Sr. Manager of Customer Support to lead and scale our partner support function. About This Role The Sr. Manager of Customer Support plays a critical role in shaping the operational foundation of our support organization. This leader will oversee the day-to-day of Support while building scalable systems and processes that elevate the partner and user experience and drive operational excellence. This role blends hands-on Support leadership with systems thinking, cross-functional collaboration, and continuous process improvement. What You'll Do * Be the strategic point of contact for escalated support inquiries, ensuring timely, accurate, and service-oriented responses. * Lead, coach, and develop the Customer Support team through mentorship and clear expectations. * Build and optimize operational workflows using Zendesk’s full product capabilities, (including ticket tagging, automation, and visibility/performance dashboards). * Improve and expand the Help Center to drive self-service adoption and reduce inbound volume. * Lead and implement the AI support chat project, ensuring thoughtful integration into the broader support ecosystem. * Partner cross-functionally with Product, Engineering, and Operations to resolve issues, improve processes, and advocate for partner needs. * Identify trends in support data and translate insights into improvements. * Build strong relationships with internal stakeholders and external partners to ensure alignment and trust. What You'll Bring * 3+ years in Customer Support, Partner Support, or a similar client-facing role (fintech, SaaS, or financial services preferred). * 1-3 years of leadership experience, either managing people or leading complex cross-functional initiatives. * Experience building or optimizing support systems (Zendesk strongly preferred). * Strong operational mindset with the ability to design scalable processes. * Excellent written and verbal communication skills. * Data-driven decision maker who is comfortable analyzing support metrics and performance trends. * Organized, detail-oriented, and comfortable managing multiple priorities simultaneously. * A partner-first mindset with patience, empathy, and a solutions-oriented approach. * Comfortable operating in a fast-growing, evolving environment. Please Note: Must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa. The expected salary range for this position is $95,000 - $110,000, plus an equity component. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.