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Description Texas Sports Academy is a K-12 school designed for serious student-athletes who want both elite academics and high-level athletic development. Students cover 2x the material in just 2 hours a day, using the same 2-Hour Learning model as Alpha Schools. That frees up their entire afternoon for serious training, where they work alongside former pro and D1 athletes coaching them at the highest standard. We are hiring a Remote IT Help Desk Technician to help our students and parents navigate any technical issues they encounter with our devices, learning platforms, and connected tools. You will be the first point of contact when something is not working, and you will guide families to a resolution quickly, clearly, and professionally. • First-Line Family Support: Serve as the primary contact for students and parents experiencing technical issues, responding quickly through email, chat, ticketing, and phone when needed., • Troubleshoot Device Issues: Diagnose and resolve laptop and tablet issues, including login problems, software errors, connectivity issues, and basic hardware questions, guiding families through fixes step by step., • Support Learning Platforms: Help students and parents navigate our learning platforms and connected tools, including account access, common errors, and everyday how-to questions., • Escalate When Needed: Identify the small number of issues that require hardware repair, deeper investigation, or leadership involvement, and escalate them cleanly with all the context the next person needs., • Maintain Support Documentation: Keep our internal knowledge base and family-facing help articles current so common issues can be resolved even faster over time., • Track and Report on Support Volume: Log every ticket accurately, watch for recurring issues, and share weekly reporting on volume, resolution time, and top themes with leadership. Requirements • End-User Support Experience: 2-3 years supporting non-technical users, ideally in a school, education, consumer, or service environment. This is not an entry-level role. You can walk us through the systems you supported, the issues you resolved, and how you have grown a support function over time., • Strong Customer Service Orientation: You communicate patiently and clearly with students and parents, especially in stressful moments such as a device failing before class., • Clear Written Communication: You can write a support response that is warm, precise, and easy to follow, and you can document a fix so the next person on the team can repeat it., • Troubleshooting Skills: Practical experience diagnosing common device, software, connectivity, and account issues across Mac, Windows, iOS, and Chromebook., • Weekend Availability: Willing and able to work a schedule that includes weekend coverage. Specific hours will be defined based on team needs., • AI Forward: We use AI tools daily to draft communications, summarize tickets, and speed up troubleshooting. Familiarity with tools such as Perplexity Computer is a plus., • Reliable Home Setup: Quiet workspace, strong internet, and a working webcam and microphone., • Location: Remote (U.S. only). U.S. work authorization required., • K-12 or 1:1 Device Program Experience: Prior experience supporting student device programs or families in an education setting., • Help Desk or Ticketing Platform Experience: Hands-on experience with tools such as Zendesk, Freshdesk, HubSpot Service Hub, or a comparable platform., • Bilingual (English/Spanish): Ability to support Spanish-speaking families., • Certifications: CompTIA A+, Google Workspace Administrator, Apple Certified Support Professional, or comparable certifications. Benefits Pay: $25/hour

Full-time Description Location: Palm Beach, FL Area Position Type: Full-Time Salary Range: $45,000-$55,000 Annually At Powernet, we don’t just deliver top-tier wireless, voice, Managed IT, and security solutions—we make connecting businesses seamless, smart, and reliable. We’re a team of innovators, problem solvers, and tech enthusiasts who believe work should be rewarding, collaborative, and full of high-fives (virtual or in-person!). If you are eager to launch your IT career, love diving into hands-on technical troubleshooting, and get excited about helping people solve tech puzzles, you’ve found your crowd. • 5 weeks PTO, • Remote work flexibility, • Anniversary gift plan, • Employee referral program, • Health, vision, dental, and life insurance available, • HSA Account, • 401(k) matching As our Entry-Level Help Desk Technician, you are the first line of defense for our technical support operations! You’ll serve as an essential problem solver, taking incoming help desk calls, resolving support tickets, and ensuring our clients have a seamless technology experience. From imaging PCs and setting up user workstations to monitoring system alerts, managing Active Directory permissions, and assisting with installations, you’ll play a key role in keeping our systems and clients running smoothly every day. 1. End-User Support & Day-to-Day Troubleshooting • Answer incoming help desk phones, log detailed ticket notes, and respond to end-user support requests promptly and professionally., • Perform first-level troubleshooting for Microsoft Windows in domain environments, Office 365, Google Workspace, and anti-virus applications., • Manage file/folder permissions, user accounts, and basic configurations within Active Directory and Group Policy. 1. Workstation Setup & Deployment Assistance • Image PCs and configure desktop workstations, laptops, printers, scanners, and copiers for end users., • Assist senior technical teams with technology upgrades, network deployments, and hardware/software implementations., • Provide both remote and periodic on-site assistance to resolve local hardware, cabling, and wiring needs. 1. Alert Monitoring & Systems Hygiene • Actively monitor incoming system alerts, conduct initial research, resolve routine issues, and escalate complex incidents to upper-tier engineering teams when required., • Maintain squeaky-clean records, documenting technical solutions, updating service requests, and keeping configuration logs current., • Participate in a rotational on-call schedule to support critical client needs and maintain strict service level agreements (SLAs). This is a remote-friendly position that may require occasional local travel for on-site hardware deployments, workstation setups, or equipment replacements. You should be comfortable managing multiple activities simultaneously in a fast-paced environment, communicating clearly over the phone and via chat, and maintaining a positive, customer-first attitude. Requirements What You Bring to the Table • Education: High School Diploma or GED required (Associate Degree in Information Technology or a related field preferred)., • Technical Fundamentals: Hands-on familiarity or entry-level experience supporting Microsoft Windows, Active Directory, Group Policy, Office 365, and Google Suite., • Hardware & Infrastructure Awareness: Basic knowledge of PC imaging, workstation setup, cabling/wiring, and anti-virus software (experience with network equipment troubleshooting is a big plus!)., • Problem-Solving Mindset: Strong diagnostic skills with the ability to research, troubleshoot, and document technical issues quickly., • Communication & Service: Outstanding customer service, clear communication, and a passion for helping non-technical users solve problems., • Driver Requirements: Must possess a valid driver’s license for periodic local deployment support. Salary Description $45,000-$55,000 annually

Job Responsibilities: • Inbound Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system., • E-mail & Chat Support – perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system., • Skill improvement – continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned., • Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices, • Focus on quality and customer satisfaction, • Clear and thorough documentation of customer interactions required, • Support inquiries include questions related to – Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events, • Willing to fiercely advocate on behalf of and represent the Voice of the Customer, • Research and prepare detailed escalations to second level support, • Review, manage and follow up on open issues as needed, • Project work that includes long and short-term initiatives What can Aureon offer you? • Opportunities for professional growth, development, and advancement within the organization, • 100% remote working employment model, • Shift differential pay applied to evening and weekend shifts, • Comprehensive training on hardware and software applications for qualified applicants, • Knowledge and experience relating to basic computer applications, • Competitive compensation and full benefits package for full-time employees, • Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO Required Education: • High school or equivalent Required Skills: • Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner, • Excellent written and oral communication skills, including strong listening skills, • Intermediate to advanced computer skills with emphasis on Internet knowledge, • 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite, • Experience working in a customer Support Center, • Experience working with Mobile Communications, • Experience working with Transportation, • Accounting or accounts receivable experience is a huge plus, • Must exhibit dependability, adaptability and flexibility, • Ability to diagnose and troubleshoot issues, • Basic math skills, • Creative thinking and reasoning ability WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: • Primarily indoor work primarily in office environment, • Frequent utilization of manual dexterity and visualizing of computer screen, • No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk

Job Responsibilities: • Inbound Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system., • E-mail & Chat Support – perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system., • Skill improvement – continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned., • Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices, • Focus on quality and customer satisfaction, • Clear and thorough documentation of customer interactions required, • Support inquiries include questions related to – Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events, • Willing to fiercely advocate on behalf of and represent the Voice of the Customer, • Research and prepare detailed escalations to second level support, • Review, manage and follow up on open issues as needed, • Project work that includes long and short-term initiatives What can Aureon offer you? • Opportunities for professional growth, development, and advancement within the organization, • 100% remote working employment model, • Shift differential pay applied to evening and weekend shifts, • Comprehensive training on hardware and software applications for qualified applicants, • Knowledge and experience relating to basic computer applications, • Competitive compensation and full benefits package for full-time employees, • Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO Required Education: • High school or equivalent Required Skills: • Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner, • Excellent written and oral communication skills, including strong listening skills, • Intermediate to advanced computer skills with emphasis on Internet knowledge, • 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite, • Experience working in a customer Support Center, • Experience working with Mobile Communications, • Experience working with Transportation, • Accounting or accounts receivable experience is a huge plus, • Must exhibit dependability, adaptability and flexibility, • Ability to diagnose and troubleshoot issues, • Basic math skills, • Creative thinking and reasoning ability WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: • Primarily indoor work primarily in office environment, • Frequent utilization of manual dexterity and visualizing of computer screen, • No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary The Operations Supervisor assists the Operations Manager I and II and/or Sr. Operations Manager I and II manage the operations and personnel for a shift of a particular location. The Operations Supervisor may have supervisory duties of employees on a shift, including but not limited to: Technicians-In· Charge, Customer Service Coordinators, Technicians, and Service Employees. The Operations Supervisor must be able to accomplish results and ensure business objectives and labor requirements are met. The Operations Supervisor is responsible for ensuring the customers' needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the business. This position is responsible for the management of the location performance against metrics to meet and/or exceed assigned objectives. The Operations Supervisor should be cross functionally trained in order to be able to back up others within the shop. As with all FMS Shop positions, the SS is responsible for adhering to all Ryder Maintenance Operations policies and procedures. This may also be a development position to prepare incumbents for the Operations Manager role. Shop Location - Newark, NJ Work Schedule - Monday - Friday Hours: 2:00pm to 11:00pm Annual Salary - Plus Bonus Incentive! Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant’s skills; prior relevant experience; certain degrees or certifications, etc. Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. If you're motivated, coachable, and looking for a fast paced, inclusive environment, you've come to the right place. Competitive pay & fast growth, full benefits package, 401k employer match, PTO, and a discount on shares! At Ryder, we are always looking for outstanding individuals to join our team and have a dedicated careers site of all our currently open positions available at https://ryder.com/careers. We take the security of everyone’s personal information very seriously and are dedicated to securing and protecting any information provided to us. This is why, we only accept employment applications through our official careers site. You may receive phone calls, text messages, or emails that appear to be from Ryder or other trusted organizations, but it is important that you remain vigilant when responding to these as they may be scams in which fraudsters try to obtain your personal information for malicious purposes (known as “Phishing”) . While we may call you to verify information you have provided in your application, we will never ask for sensitive personal information from you via email, end user messaging applications such as WhatsApp messenger, Signal messenger, or via text message. If you are asked to provide personal information, click on a link, or navigate to a website other than the official Ryder website ( www.ryder.com ), or download any mobile applications to communicate with our careers team, DO NOT GO ANY FURTHER. End the call or exit the website as this is very likely a scam Essential Functions • Workflow Management:Responsible for work analysis, planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approvalEnsures all warranty policies and procedures are executedResponsible for Triage of unscheduled customer drive-ins, and for communicating with customers and assigning work to technicians as appropriateResponsible for conducting yard checks to ensure proper work scheduling and prioritization, • Labor ManagementProvides management, training and development of all personnel assignedResponsible for Performance Management of all assigned personnel, • Customer Management:Responsible for customer relationship management to include issue resolutions, customer satisfaction and retention, as well as ensuring vehicle uptimeResponsible for customer communication protocol as it pertains to PM Scheduling & follow-up, breakdowns and vehicle status updatesConduct customer visits as required by the Customer Care Plan, • Asset Management:Directs his/her direct reports in maintaining the appearance and maintenance of assigned location, including sustaining 65 standards in all relevant shop areas of responsibilityEvaluates needs and makes recommendation for shop tooling and equipment requirementsAssist in the management and oversight of vehicle specifications and vehicle in· service/out-service processAssist in ensuring all vehicles have required specifications in SAMResponsible for Parts Inventory management, policies and procedures, • Quality Management:Responsible for Quality Inspections of PM & repairs, as well as performing In Process Reviews of non-PM workPerform breakdown root cause analysis, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance CenterEnsure Cleanliness and quality of repair for all maintained vehiclesWork with Service Manager to ensure all technicians are properly trained and qualified, and TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trendsMaintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimizedAssist in the development and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programsAccountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirementsEnsure Employee compliance with Safety and EPA regulations and requirements, • Financial Management:Responsible for ensuring shift/shop delivers against Net Maintenance Cost per Unit objectives without sacrificing quality, safety or customer satisfactionResponsible for cost control measures related to maintenance operations budget and location P&L statement to meet financial objectivesResponsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targetsResponsible for Payroll, Purchase Order approval, as warranted, and invoice reconciliation, and fuel reconciliationResponsible for the customer bill back process to include identification, review and approval of bill back opportunitiesResponsible for ensuring proper documentation and explanation/ reporting of re·billable activityEnsure data integrity in the Shop Management Online system Additional Responsibilities • Performs other duties as assigned Skills and Abilities • Ability to professionally represent Ryder and competently interact with customer management, • Strong vehicle diagnostics/repair knowledge (preferred), • Microsoft Office intermediate preferred Qualifications • H.S. diploma/GED required, • Associate's degree preferred or 1-3 years or more experience in a maintenance operations environment required. Demonstrated success in a Ryder role may be substituted for this requirement, • Bachelor's degree preferred or 1-3 years or more experience in a maintenance operations environment required. Demonstrated success in a Ryder role may be substituted for this requirement, • Maintenance and Technical experience in a shop environment required, • Supervisory experience preferred, • Experience with a Shop Management System preferred, • Microsoft Office intermediate preferred DOT Regulated: No #LI-post #INDexempt #FB #LI-RL Job Category: Maintenance Our Culture & Commitment : At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together. Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type : Salaried Minimum Pay Range: $65K Maximum Pay Range: $65K Benefits Information: For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note : Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754. Current Employees : If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process. Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . #wd

Description Help Desk Tier I Specialist Location: Silver Spring, MD Employment Type: Full-Time Work Arrangement: Remote After Training – Must Reside Within 50 Miles of Silver Spring, MD Training Requirement: 8 Weeks On-Site in Silver Spring, MD Operating Hours: Monday–Friday, 7:30 AM–8:00 PM; assigned 8-hour shift within operating hours Hourly Rate: $18.00–$22.00 per hour Citizenship & Clearance Requirement: U.S. Citizenship required; must be eligible to obtain and maintain a Public Trust. Who We Are RCG, Inc. is a growing federal contracting company delivering technology, cybersecurity, and professional solutions that support critical government missions. We are proudly Certified™ as a Great Place to Work® for four consecutive years, reflecting our commitment to creating an environment where employees can grow, contribute, and build rewarding careers. The Opportunity RCG is seeking a Help Desk Tier I Specialist to support an ongoing federal government contract in Silver Spring, MD. This is a full-time technical support position providing Tier I assistance to end users across a diverse technology environment. The role includes desktop and remote support, account administration, hardware and software troubleshooting, conference room and multimedia support, endpoint provisioning, and incident management. The position requires eight weeks of on-site training in Silver Spring, MD before transitioning to a remote work arrangement. Candidates must reside within 50 miles of Silver Spring, MD and remain available to report on-site when required by the government. What You’ll Do • Provide technical support to end users via phone, email, chat, desk-side assistance, and remote support tools., • Troubleshoot PC and Mac hardware, operating systems, peripherals, software applications, and basic network-related issues., • Utilize BeyondTrust Remote Support to troubleshoot and resolve user issues remotely., • Install, configure, troubleshoot, and deploy hardware and software., • Assist users with software installations and peripheral configurations., • Provide Commercial Off-The-Shelf (COTS) application support., • Provide VIP-level technical support and priority issue resolution., • Apply established troubleshooting methodologies to diagnose, resolve, and document technical issues., • Manage Active Directory user and computer accounts., • Process user account requests and related forms., • Support BitLocker, McAfee encryption policies, and endpoint security requirements., • Prepare and provision new computers and mobile devices., • Assist with desktop operating system updates and security compliance., • Configure and support DoD Common Access Cards (CAC)., • Configure Cisco VPN user accounts and endpoint clients., • Support employee onboarding and offboarding activities., • Create, update, track, and manage incidents and service requests in ServiceNow., • Develop and maintain user-facing and internal knowledge base articles., • Maintain accurate documentation of technical issues and resolutions., • Identify opportunities to improve support processes and service delivery., • Maintain inventory of IT equipment and supplies., • Support IT asset inventories and related activities., • Escort IT vendors on-site as required., • Set up, support, and troubleshoot hybrid meetings using Google Meet, Microsoft Teams, Cisco Webex, Zoom, and GoToMeeting., • Support conference room and multimedia technologies., • Maintain and troubleshoot projectors, displays, cameras, power distribution units, and conferencing hardware., • Create and distribute meeting invitations using Google Meet and Webex., • Support special events, meetings, and conferences., • Troubleshoot audio/visual technologies, including wired and wireless microphones, speakers, amplifiers, digital mixers, Dante audio protocol, and Crestron and AMX control systems., • Participate in team meetings and knowledge-sharing activities. Requirements What We’re Looking For • U.S. Citizenship and eligibility to obtain and maintain a Public Trust., • Minimum of 1 year of IT support experience., • Strong customer service and technical support background., • Experience troubleshooting desktop, network, and basic server-related issues., • Working knowledge of Active Directory Users and Computers., • Experience supporting Microsoft Windows and macOS operating systems., • Familiarity with Dell desktop and laptop hardware., • Experience with Microsoft Office Suite., • Experience with Adobe Acrobat and Adobe Creative products., • Familiarity with Google Workspace, including Docs, Sheets, Slides, and Google Voice., • Experience with or familiarity with ServiceNow or a comparable IT service management/ticketing platform., • Familiarity with Google Meet, Microsoft Teams, Cisco Webex, Zoom, and GoToMeeting., • Understanding of basic networking concepts and troubleshooting., • Strong verbal and written communication skills., • Strong organizational and time-management skills., • Ability to work effectively in a fast-paced, high-volume support environment., • Ability to work independently and collaboratively as part of a technical support team. Remote Work Requirements Following successful completion of the required on-site training period, the position is expected to transition to remote work. Candidates must be able to: • Work independently with strong self-motivation, accountability, and time-management skills., • Remain focused, responsive, and productive with minimal supervision., • Maintain a professional home-office environment with reliable internet access., • Report to the Silver Spring, MD location when required by the government. Preferred Qualifications • Associate or bachelor’s degree in Information Technology or a related field., • Previous experience supporting a federal government environment., • Experience working in environments requiring a Public Trust or other government background investigation., • Experience supporting enterprise audio/visual and conference room technologies. Work Environment This position begins with eight weeks of required on-site training in Silver Spring, MD and is expected to transition to a remote work arrangement after successful completion of training. Candidates must reside within 50 miles of Silver Spring, MD and be available to report on-site as required. The federal customer operates Monday through Friday from 7:30 AM to 8:00 PM. Employees will be assigned an 8-hour shift within those operating hours. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Please Note Employment is contingent upon successful completion of all applicable government background investigation and customer onboarding requirements. Candidates cannot begin work until all required government processing has been successfully completed. Why Join RCG? • Join a company proudly Certified™ as a Great Place to Work® for four consecutive years., • Support meaningful federal government missions., • Work with a diverse range of enterprise technologies and support tools., • Collaborate with experienced and dedicated IT professionals., • Gain hands-on experience across desktop support, endpoint technologies, account administration, service management, and multimedia support., • Opportunities for continued technical and professional development. Equal Opportunity Employer RCG, Inc. is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law. Benefits • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Short Term & Long Term Disability, • Training & Development, • Wellness Resources

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support. Customer Service Representatives are responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, documenting customer interactions, and providing professional and friendly customer service while meeting performance and quality standards.

Amazon needs you as a flex job Representative (Work From Home) to help their mission of making customers lives easier. If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon Customer Service Team has you covered! As an Amazon Customer Service Rep, youll : Act as the first point of contact for customers by answering their queries through phone, chat or email; Sound like something you can do? Then, come build the future with Amazon! Money matters. Whether youre saving up for something big or you just want to make some extra money,earning $17 an hour will get you there faster. Know your earnings. For each Flex offer, you see how much you can earn during the block and how longthe block is, all before you drive. Adjust your work, not your life. Work only when you want to. Select the blocks that fit your life. Smiles for miles, backed by Amazon. Not only does Amazon Flex have your back, you get the added benefit of deliveringsmiles to Amazon customers. For more information visitflex.amazon.com Or download the iPhone or Android app You must be 21 years old, have access to a car and a valid drivers license, pass a background check, and have an iPhone orAndroid smartphone.Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors. Driving with Amazon Flex is perfect...

Do you speak fashion? We're hiring Key Holders! Let's chat! Born in Australia, loved around the world. At Cotton On, we know good style goes well beyond what's in your wardrobe. We're here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives. We're playfully rebellious and always optimistic. Join our world and let's do good things together. Benefits You Will Love … • 50% off Cotton On Group Brands | Cotton On, Cotton On Body, & Cotton On Kids, • Local and Global career growth - progress your career across our 3 Brands, • Wellness support 24/7 – mental health, relationships, family + more, • Discounts for you and your family - medical, travel, financial + more, • Create meaningful change and make a positive difference in people's lives The Role • Open and close the store in accordance with company policies and procedures, • Lead the store team as part of management, • Provide exceptional customer service and resolve customer issues, • Process sales transactions accurately and efficiently, • Assist in inventory control, restocking, and merchandising, • Ensure store cleanliness and safety standards are upheld, • Support loss prevention efforts and report any unusual activity, • Engages with store teams and customers professionally and respectfully, • Train and mentor new associates as needed, • Ability to interact collaboratively and work as a team towards a common goal, • Maintain a professional presence and motivate and inspire others, • Acting in a respectful manner to customers, managers and peers Skills & Experience: • Experience in Retail, preferably fast fashion experience, • Demonstrated knowledge / ability of collaboration to drive results as a team., • Demonstrated awareness and understanding of basic Retail principles such as sales, stock and service delivery in stores, • Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts, • Solid communication, customer service, and problem-solving skills and the ability to work in a fast paced, ever changing environment, • Must be at least 18 years of age or older to apply Qualifications and Experience / Background • High school diploma or equivalent, • Minimum of 1+ years of retail sales experience, • Minimum of 1+ year of acting retail leadership/management experience that allowed you the opportunity to lead aspects of the business and develop team members Physical Requirements • Ability to move around the store throughout the shift/workday, • Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes or other merchandise packages, bins, clothing racks, stools/ladders), • Ability to regularly squat/kneel (e.g., to access under-storage bins, during visual resets), • Ability to regularly use a ladder, step stool or raised platform safely to complete required tasks Who are we? Cotton On's purpose is to make a positive difference in people's lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men's, kids, body, accessories and stationery. We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us. We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers. If you have any individual needs in order to fully participate in the recruitment process, please contact us at hrusa@cottonon.com.au so we may support you in completing the job application process. NJ: This is a part time hourly paid position with a wage range of $18.50 -$21.50 / hr

Job Description DARCARS Automotive Group is now hiring for an Internet Representative to join our team! Potential Earning Based on experience from 42K to 75K As an Internet Representative, your job is vital in managing our digital business prospects. Your job is to nurture our inbound prospects by guiding them through a simple needs analysis exercise using the DARCARS Approach to Sales. This involves providing dealership and product information, answering their questions, and linking them with a responsive in-store sales manager who will further navigate their path to purchase. As an Internet Representative, you must ensure timely follow-up and provide an exceptional experience with every interaction. In this role, you'll: • Pull inquiries from our Customer Relationship Management system (CRM) Respond to inquiries via phone, text, chat, or email based on potential customer's expressed preference, • Serve as the first-level expert on our products and services, the purchase process, and the DARCARS brand, • Convert inquiries to dealership visits; set appointments for test drive and further selection/purchase support, • Adhere to customer communication scripts, • Ensure 100% of contact activity, by recording customer information in the CRM in real time Develop/maintain relationships with related store personnel, • Meet, or exceed, individual performance objectives e.g. response time, conversions etc., • Must be at least eighteen years of age For this role, you'll need to be: • You are computer savvy with a full working knowledge of Microsoft Office Suite, • You are a quick-study, able to absorb substantive product and service information, • You have exceptional listening, verbal, and written communication skills, • You are able to work weekends and holidays, • You have demonstrated a commitment to process improvement, innovation, and excellence, • You are persistent and eager to learn new things and share new ideas in a collaborative, team environment Benefits • Comprehensive Benefits Plan including 401k, • Employee discounts on vehicle purchases, parts and service repairs, • Opportunities to join our community service initiatives, • Internal career advancement opportunities This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. We are an equal opportunity employer & drug-free workplace. Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated. Powered by JazzHR tD8siD87h1

Job Description Job Title: Senior Product Manager Location : Hybrid Compensation : 50-60$/Hr on C2C/1099 Work Authorization: GC, USC Position Summary We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, and intelligent contact center solutions that enhance member and provider engagement, improve operational efficiency, and ensure compliance with healthcare industry standards. The ideal candidate will have a strong background in healthcare payer environments, deep experience with contact center technologies, and a proven ability to drive digital transformation initiatives in regulated industries. Key Responsibilities · Lead the end-to-end migration of legacy contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution and rollout. · Define and execute the product strategy and roadmap for contact center modernization, aligning with enterprise goals, user needs, and compliance requirements. · Collaborate with IT, telephony/voice infrastructure teams, business operations, clinical teams, and customer service leadership to define functional and technical requirements. · Serve as the primary voice of the customer (members, providers, internal users) in developing contact center features, IVR flows, routing logic, and integration with downstream systems (e.g., CRMs, case management tools, claims systems). · Evaluate and optimize customer journeys across voice and digital channels (chat, SMS, email), ensuring seamless and empathetic support experiences. · Leverage AWS ecosystem tools (e.g., Lex, Lambda, Connect Flows, Contact Lens) to enable smart routing, automation, sentiment analysis, and real-time analytics. · Develop and track key KPIs and performance metrics (e.g., average handle time, NPS, first call resolution, abandonment rates) to ensure quality and efficiency. · Own vendor relationships, contracting, and governance for telephony, transcription, workforce management, and analytics tools. · Champion agile methodologies, backlog prioritization, and sprint execution across cross-functional teams. · Drive change management, training, and adoption strategies across operational teams to ensure successful platform transition. Required Qualifications · 7+ years of product management experience, with at least 3 years leading initiatives in contact center platforms or voice automation within a healthcare payer setting. · Strong understanding of healthcare call center operations, including member services, provider support, care management, and utilization review. · Proven experience with Amazon Connect migration projects, including integration with AWS services, telephony architecture, and IVR design. · Solid knowledge of HIPAA, PHI handling, and security best practices in cloud communications. · Experience with voice UX, IVR design, and contact center reporting/analytics. · Strong business and technical acumen with the ability to translate complex requirements into clear user stories and product features. · Demonstrated success influencing cross-functional teams, executive stakeholders, and vendor partners. · Expertise in agile frameworks, especially SAFe or Scrum, and tools like JIRA, Confluence, and Productboard. Education · Bachelor’s degree in Computer Science, Information Systems, Healthcare Administration, or related field required. · Master’s degree or certifications in Product Management, Cloud Technologies (especially AWS), or Healthcare IT preferred. Preferred Experience · Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based environments. · Knowledge of CRM platforms (e.g., Salesforce, ServiceNow) and their integration into contact center ecosystems. · Experience designing omnichannel strategies across voice, chat, and digital self-service. · Familiarity with workforce management tools and quality assurance processes for contact centers. · Experience managing cross-market rollouts in multi-state health plans or Blue Cross organizations. Job Type: Full-Time Location: US (Remote/Hybrid – Preferred locations: Brillio Offices or St. Louis, MO) Industry: Healthcare / Health Insurance / Digital Transformation / Cloud Contact Centers

Job Description This is a foundational entry-level sales position designed to kick-start your career in B2B sales. As a Sales Development Representative (SDR) at Brimar Industries, you will be on the front lines of our outbound sales efforts—engaging potential customers through phone, email, chat, and CRM outreach. Your mission is to identify prospects, personalize outreach, and guide early-stage buyers to a sales-qualified opportunity. This is a high-activity role where you’ll connect with dozens of customers per day, uncover needs, and help them find the right Brimar solutions. Key Responsibilities: Outbound Prospecting • Execute daily outbound activities targeting curated lead lists, online sign-ups, abandoned carts, and other digital engagement sources., • Call, email, and chat with dozens of prospects per day to introduce Brimar’s safety solutions and qualify interest., • Use customer cues and industry knowledge to personalize outreach in real time and add value to every interaction. Lead & Funnel Management • Use HubSpot CRM to generate calling lists, enroll leads into email sequences, track outcomes, and manage follow-ups., • Monitor website visitor behavior and cart abandonments to proactively engage warm leads., • Respond to live chat inquiries and route or escalate leads as needed. Pipeline Development • Nurture leads through the early buying stages, conducting discovery to understand customer needs and qualifying potential., • Hand off sales-ready leads to Inside Sales or Account Executives for RFQ or order closure—or, when appropriate, close smaller deals directly. Continuous Learning & Execution • Maintain consistent messaging and process discipline while tailoring communications to individual customer needs., • Receive ongoing coaching and participate in regular training to improve product knowledge, communication skills, and sales performance., • Track and report on daily activity, pipeline progress, and learning goals. Qualifications • 2+ years of experience in sales, customer service, or related business environments., • High energy, self-driven, and exited to pursue a career in sales, • Strong phone presence and the ability to think on your feet during live conversations., • Excellent written communication skills, especially in email., • Familiarity with or willingness to learn CRM systems (HubSpot preferred), email sequencing tools (like Outreach), and live chat platforms., • Detail-oriented and able to manage many active tasks without losing focus or follow-up., • Bachelor’s degree or equivalent experience., • Preferred experience with eCommerce, B2B products, or technical sales is a plus., • Interest in industrial safety, hardware, or compliance-driven product categories preferred. What We Offer • A clear path for professional growth into Inside Sales, Account Executive, or Sales Ops roles., • Training and mentorship from sales leadership and direct exposure to a high-performing commercial team., • A collaborative, hands-on work environment where your input makes a difference.

Job Description About Brillio Brillio is one of the fastest-growing digital technology service providers and a trusted partner to Fortune 1000 companies seeking to transform disruption into competitive advantage through innovative digital adoption. Brillio's professionals, known as "Brillians," combine deep technology expertise, design thinking, and a strong commitment to client success to deliver transformative outcomes. Recognized year after year as a Great Place to Work®, Brillio continues to attract top talent by offering opportunities to work on cutting-edge technologies and impactful digital transformation initiatives. Position Summary • We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, and intelligent contact center solutions that enhance member and provider engagement, improve operational efficiency, and ensure compliance with healthcare industry standards., • The ideal candidate will have a strong background in healthcare payer environments, deep experience with contact center technologies, and a proven ability to drive digital transformation initiatives in regulated industries. Key Responsibilities • Lead the end-to-end migration of legacy contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution and rollout., • Define and execute the product strategy and roadmap for contact center modernization, aligning with enterprise goals, user needs, and compliance requirements., • Collaborate with IT, telephony/voice infrastructure teams, business operations, clinical teams, and customer service leadership to define functional and technical requirements., • Serve as the primary voice of the customer (members, providers, internal users) in developing contact center features, IVR flows, routing logic, and integration with downstream systems (e.g., CRMs, case management tools, claims systems)., • Evaluate and optimize customer journeys across voice and digital channels (chat, SMS, email), ensuring seamless and empathetic support experiences., • Leverage AWS ecosystem tools (e.g., Lex, Lambda, Connect Flows, Contact Lens) to enable smart routing, automation, sentiment analysis, and real-time analytics., • Develop and track key KPIs and performance metrics (e.g., average handle time, NPS, first call resolution, abandonment rates) to ensure quality and efficiency., • Own vendor relationships, contracting, and governance for telephony, transcription, workforce management, and analytics tools., • Champion agile methodologies, backlog prioritization, and sprint execution across cross-functional teams., • Drive change management, training, and adoption strategies across operational teams to ensure successful platform transition. Required Qualifications • 7+ years of product management experience, with at least 3 years leading initiatives in contact center platforms or voice automation., • Strong nice to have: understanding of healthcare call center operations, including member services, provider support, care management, and utilization review., • Proven experience with Amazon Connect migration projects, including integration with AWS services, telephony architecture, and IVR design., • Solid knowledge of HIPAA, PHI handling, and security best practices in cloud communications., • Experience with voice UX, IVR design, and contact center reporting/analytics., • Strong business and technical acumen with the ability to translate complex requirements into clear user stories and product features., • Demonstrated success influencing cross-functional teams, executive stakeholders, and vendor partners., • Expertise in agile frameworks, especially SAFe or Scrum, and tools like JIRA, Confluence, and Productboard. Education • Bachelor’s degree in Computer Science, Information Systems, Healthcare Administration, or related field required. Preferred Experience Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based enviro Remote position based in EST or CST. Know more about Brillio: https://www.brillio.com/join-us/ PPE: https://www.brillio.com/platform-and-product-engineering/ Equal Employment Opportunity Declaration Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Crumbl Cookies - Store Manager Bergen Town Center Paramus New Jersey Come be a part of the Crumbl Cookies expansion across New Jersey! Benefits and Compensation • Fun, energetic and upbeat atmosphere, • Substantial opportunity for career growth (as Crumbl continues to grow in NJ and neighboring states), • Ongoing career/leadership development program with a path to future Franchise ownership, • Competitive and transparent compensation plan, • $60,000 base salary plus bonuses, • 401K, • Sundays Off, • Paid Time Off, • Sick Time Who are we looking for? If you are an experienced leader, who excels at creating creating raving fans through customer service and operational excellence, then this opportunity is right for you. Crumbl Cookies is the fastest growing bakery in America, serving what is widely considered to be the best gourmet cookies in the world! We are looking for the right additions to our leadership team, that can maintain the best-in-class products and customer service that Crumbl is known for, while also maintaining a work environment that our staff takes pride in being a part of. Crumbl is a fun and upbeat atmosphere that requires responsible and talented leaders that thrive in running efficient store operations, engaging and inspiring staff, delivering world class service, creating raving fans, and maintaining incredible cookie quality. We accept nothing but the best from ourselves for our customers and our staff. This role's main responsibility is to consistently deliver remarkable experiences for each guest, all day, every day through a highly effective team. Crumbl leaders must treat those they work with, as well as guests, with great care, dignity, and respect. Crumbl is rapidly opening new stores in multiple locations, and constantly developing and promoting talent, so there is tremendous opportunity to move up in the organization. A leadership role within the Crumbl family is a genuine career opportunity. Franchise owners put a heavy priority on providing best-in-class compensation for all leadership levels, as well as continuing to provide opportunities to grow and develop leadership skills. The rapid expansion of Crumbl Cookies in NJ will provide existing leaders with the opportunity to continue taking next steps in their careers, and may lead to future partnerships with the owners on future locations. Essential Role FunctionsLeadership & Management | People Development | Operations | Raving Fans Service | Communication | Attention to Detail | Technology Implementation | Cleanliness & Tidiness • LEADERSHIP & MANAGEMENT: Lead the team in working together to accomplish various objectives and manage a variety of systems and processes to excel in meeting key performance indicators (KPIs) while building and developing the "Crumbl Culture"., • PEOPLE DEVELOPMENT: Assist in developing Crumbl team members' skills and capabilities for their current roles, as well as roles they may grow into in the near future. This includes maintaining training standards and systems for newly hired staff, as well as ongoing coaching for all staff, to ensure proper procedures are maintained., • OPERATIONS: Support the general manager in a variety of Crumbl operational areas which include but not limited to: Inventory and supply, schedule management, quality control, adherence to policies and systems, facilities and equipment management, etc., • RAVING FANS SERVICE: Stay on top of customer reviews and make any necessary corrections to ensure a world class customer experience. Handle any complaints or customer issues with the upmost professionalism and ensure the reputation of the brand and store stays pristine., • STORE METRICS & NEW CUSTOMER AQUSITION: Stay keenly aware at all times of the key performance indicators (KPI's) that are measured and prioritized by Crumbl and the management team. Ensure that these targets are all met/exceeded. These KPI's include average ticket times for each order, average time spent out-of-stock of any menu items, and several other metrics scored by customers within the Crumbl customer app., • TECHNOLOGICAL APTITUDE: Confidently be able to use email, chat applications (slack, etc), apple products (point of sale ipads), shared spreadsheet programs (mainly google sheets), and several applications. We expect all leaders to either be familiar with these common applications, or be well versed enough in similar tools to be able to quickly learn and deploy these and several other leadership tools., • CLEANLINESS & TIDINESS: Always maintain a clean, orderly, and safe environment. All leaders are responsible for ensuring the lobby as well as all stations and baking equipment, are clean, sanitary and orderly beyond company and state requirements at all times., • FACILITIES & EQUIPMENT: Helps monitor safe use and movement in and around the facility and equipment. Make immediate corrections to any staff using any equipment in any way that could be unsafe or lead to equipment damage. Communicate promptly to management to initiate repairs if needed. Role Qualifications Character | Work-Ethic | Cultural Fit | Experience | Education | Commitment to People & Excellence • CHARACTER: Strong moral compass and the ability to manage a very large and diverse crew fairly. See the good in everyone while also firmly holding staff accountable., • WORK-ETHIC: Lead from the front. Our entire management team is actively involved in the operation of the store during each shift., • CULTURAL FIT: A high-energy team player that enjoys working with a leadership team, rather than needing to be "the boss". Willing to take constructive criticism., • EXPERIENCE: Preferably 1-2 years of leadership/management experience managing a large staff, including the management of other leaders., • EDUCATION: Formal education is a positive factor, but applicable experience will be prioritized over a degree or diploma., • COMMITMENT TO EXCELLENCE: Takes pride in delivering a best-in-class experience to customers and staff. Enjoys serving and adding value to others. We believe InThe value of people • We treat our customers like gold, and recognize that their loyalty and passion for Crumbl Cookies is what drives the business., • We see the potential in every staff member, and strive to help them develop skills and habits that will help them throughout their entire life., • We treat each other with respect at all times, and ensure that we all work as a team to make the workplace a fun environment that we are all proud of.Character, Values & Excellence, • We have high integrity and character, which builds an unbreakable level of trust., • We are excellence driven, paying attention to every detail., • We pride ourselves on our teamwork and our ability to do more by working together.Living Life, Inspiring, & Having Fun! Upon being hired, in order to ensure you are successful in the role of General Manager, a 30 day training period will take place to ensure you meet and exceed in the job requirements of a General Manager. This training period will involve shadowing other management, learning all system/policies/procedures and becoming personally proficient in all stations throughout the store, prior to managing any function/shift alone. Training compensation will be between $20 hour and upon completion of the 30 day training period, full General Manager compensation and benefits will begin. "Do what you do so well that they want to see it again and bring their friends." - Walt Disney

Job Description We are a staffing agency seeking a motivated and dynamic Bilingual Customer Service Associate to join and work on-site at one of our warehouse/logistics clients The ideal candidate will be fluent in both English and Spanish, possess strong communication skills. Not remote. This is a 100% in-warehouse role. we will provide full training. Duties • Provide outstanding customer service by addressing inquiries and resolving issues via email, and chat., • Utilize Microsoft Office tools (Excel/Outlook.) to document communications and generate basic reports as needed., • Collaborate and coordinate with team members, floor supervisors and the logistics team. Requirements • Proficiency in English & Spanish (bilingual)., • Basic knowledge of Microsoft Office (Excel, Word, Outlook)., • Prior customer service experience (warehouse/logistics preferred)., • Strong written/verbal communication and organization skills., • Verifiable documentation to work in the U.S., • Availability to work on-site in a fast-paced warehouse. Position Details • Location: Hasbrouck Heights, NJ (client’s warehouse), • Schedule: Mon–Fri 8:20 AM–4:50 PM OT as needed, • Pay: starting $17-19/hour, based on experience, • Type: Full-time through our Staffing Agency Grace Staffing C&C. Apply or Email your resume: mata@gracestaffingcc.com, valentina@gracestaffingcc.com or call 646-330-1201. Grace Staffing C&C is an Equal Opportunity Employer. We use E-Verify. This role is on-site at our client’s warehouse and not remote.

Job Description Come be a part of the Crumbl Cookies expansion across New Jersey! Benefits and Compensation • Fun, energetic and upbeat atmosphere, • Substantial opportunity for career growth (as Crumbl continues to grow in NJ and neighboring states), • Ongoing career/leadership development program with a path to future Franchise ownership, • Competitive and transparent compensation plan, • $60,000 base + monthly bonuses, • 401k, • Sundays Off, • Paid Time Off, • Sick Time Who are we looking for? If you are an experienced leader, who excels at creating creating raving fans through customer service and operational excellence, then this opportunity is right for you. Crumbl Cookies is the fastest growing bakery in America, serving what is widely considered to be the best gourmet cookies in the world! We are looking for the right additions to our leadership team, that can maintain the best-in-class products and customer service that Crumbl is known for, while also maintaining a work environment that our staff takes pride in being a part of. Crumbl is a fun and upbeat atmosphere that requires responsible and talented leaders that thrive in running efficient store operations, engaging and inspiring staff, delivering world class service, creating raving fans, and maintaining incredible cookie quality. We accept nothing but the best from ourselves for our customers and our staff. This role's main responsibility is to consistently deliver remarkable experiences for each guest, all day, every day through a highly effective team. Crumbl leaders must treat those they work with, as well as guests, with great care, dignity, and respect. Crumbl is rapidly opening new stores in multiple locations, and constantly developing and promoting talent, so there is tremendous opportunity to move up in the organization. A leadership role within the Crumbl family is a genuine career opportunity. Franchise owners put a heavy priority on providing best-in-class compensation for all leadership levels, as well as continuing to provide opportunities to grow and develop leadership skills. The rapid expansion of Crumbl Cookies in NJ will provide existing leaders with the opportunity to continue taking next steps in their careers, and may lead to future partnerships with the owners on future locations. Essential Role Functions Leadership & Management | People Development | Operations | Raving Fans Service | Communication | Attention to Detail | Technology Implementation | Cleanliness & Tidiness • LEADERSHIP & MANAGEMENT: Lead the team in working together to accomplish various objectives and manage a variety of systems and processes to excel in meeting key performance indicators (KPIs) while building and developing the "Crumbl Culture"., • PEOPLE DEVELOPMENT: Assist in developing Crumbl team members' skills and capabilities for their current roles, as well as roles they may grow into in the near future. This includes maintaining training standards and systems for newly hired staff, as well as ongoing coaching for all staff, to ensure proper procedures are maintained., • OPERATIONS: Support the general manager in a variety of Crumbl operational areas which include but not limited to: Inventory and supply, schedule management, quality control, adherence to policies and systems, facilities and equipment management, etc., • RAVING FANS SERVICE: Stay on top of customer reviews and make any necessary corrections to ensure a world class customer experience. Handle any complaints or customer issues with the upmost professionalism and ensure the reputation of the brand and store stays pristine., • STORE METRICS & NEW CUSTOMER AQUISITION: Stay keenly aware at all times of the key performance indicators (KPI's) that are measured and prioritized by Crumbl and the management team. Ensure that these targets are all met/exceeded. These KPI's include average ticket times for each order, average time spent out-of-stock of any menu items, and several other metrics scored by customers within the Crumbl customer app., • TECHNOLOGICAL APTITUDE: Confidently be able to use email, chat applications (slack, etc), apple products (point of sale ipads), shared spreadsheet programs (mainly google sheets), and several applications. We expect all leaders to either be familiar with these common applications, or be well versed enough in similar tools to be able to quickly learn and deploy these and several other leadership tools., • CLEANLINESS & TIDINESS: Always maintain a clean, orderly, and safe environment. All leaders are responsible for ensuring the lobby as well as all stations and baking equipment, are clean, sanitary and orderly beyond company and state requirements at all times., • FACILITIES & EQUIPMENT: Helps monitor safe use and movement in and around the facility and equipment. Make immediate corrections to any staff using any equipment in any way that could be unsafe or lead to equipment damage. Communicate promptly to management to initiate repairs if needed. Role Qualifications Character | Work-Ethic | Cultural Fit | Experience | Education | Commitment to People & Excellence • CHARACTER: Strong moral compass and the ability to manage a very large and diverse crew fairly. See the good in everyone while also firmly holding staff accountable., • WORK-ETHIC: Lead from the front. Our entire management team is actively involved in the operation of the store during each shift., • CULTURAL FIT: A high-energy team player that enjoys working with a leadership team, rather than needing to be "the boss". Willing to take constructive criticism., • EXPERIENCE: Preferably 1-2 years of leadership/management experience managing a large staff, including the management of other leaders., • EDUCATION: Formal education is a positive factor, but applicable experience will be prioritized over a degree or diploma., • COMMITMENT TO EXCELLENCE: Takes pride in delivering a best-in-class experience to customers and staff. Enjoys serving and adding value to others. We believe In The value of people • We treat our customers like gold, and recognize that their loyalty and passion for Crumbl Cookies is what drives the business., • We see the potential in every staff member, and strive to help them develop skills and habits that will help them throughout their entire life., • We treat each other with respect at all times, and ensure that we all work as a team to make the workplace a fun environment that we are all proud of. Character, Values & Excellence • We have high integrity and character, which builds an unbreakable level of trust., • We are excellence driven, paying attention to every detail., • We pride ourselves on our teamwork and our ability to do more by working together. Living Life, Inspiring, & Having Fun! "Do what you do so well that they want to see it again and bring their friends." - Walt Disney \nCompany Description Dough Buds is the Franchisee of Crumbl Paramus Dough Buds is the Franchisee of Crumbl Paramus

As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Remote Customer Service Specialist. Respond to customer inquiries via phone, email, and chat with professionalism and care.

Join Our Team as a Customer Service Representative!Are you someone who loves helping others and making a positive impact? Do you enjoy a fast-paced environment where every day is a new chance to solve problems and help people? If that sounds like you, we want to hear from you!In this role, you'll have the opportunity to:Provide top-notch service to customers through phone, email, and chat.Solve customer issues, handle orders, and answer product questions.Build strong relationships with customers and work closely with our Sales team.Be a supportive team player, helping others to reach our goals together.Share ideas to improve how we serve our customers and make procedures run smoother.What We're looking for:A "people-first" attitude, always focused on helping customers.Flexibility to handle multiple tasks and a willingness to adapt when things change.Resourcefulness to find solutions when problems pop up.A positive, can-do attitude that keeps you moving forward and stay focused.Whether you enjoy problem-solving, helping others, or building strong customer relationships, join our team to gain impactful and hands-on experience.Customer Service Representative Key Responsibilities:Multi-tasking. Manage multiple tasks and priorities simultaneously in a fast-paced environment with heavy phone volume.Customer Support. Respond to customer inquiries via phone, email, and chat platform in a timely and professional manner.Returns Processing & Support Coordination – Manage return requests from start to finish, ensuring accurate documentation, timely processing, and clear communication with customers regarding status, eligibility, and next steps.Issue Resolution. Resolve order issues, back orders, product information requests and other customer concerns.Relationship Building . Develop and maintain relationships with customers and sales team with a customer-centric service attitude and results focused mindset.Team Collaboration. Perform as a team player, supporting and assisting fellow colleagues to ensure the team meets its goals.Process Improvement. Contribute to continuous improvement initiatives and recommend better strategies to enhance customer service processes.Adaptability. Demonstrate the ability to adapt to changing circumstances.On-site Requirement. Monday - Friday onsite presence in our office.Customer Service Representative Qualifications:Associates degree with minimum of 2 years experience.Experience working with finished goods in wholesale industry and/or B2B organizations.Strong working knowledge of Microsoft Outlook, with the ability to utilize its features to prioritize communications and contribute to an organized and efficient work environment.Core Competencies for Success:Expert level of organization and multi-tasking, with the ability to continually re-prioritize throughout the course of the day.Strong problem-solving abilities with attention to detail and accuracy.Positive and pleasant attitude to support working with our customers, department staff, sales personnel and other cross-functional teams.A strong sense of responsibility to follow through to fully complete tasks and go beyond to satisfy our customers.A team player willing to collaborate with the team to ensure all department needs have been met.If you are ready to contribute to a company that values innovation, quality, and exceptional service, we invite you to apply for the position of Customer Service Representative at CFS Brands. Join us in shaping the future of food services! Benefits include:Medical, Dental, and VisionHealth Savings Account (HSA)401(k) MatchingEmployment Assistance ProgramPaid Time OffEmployee DiscountAbout CFS Brands:Headquarters located in Oklahoma City, Oklahoma, CFS BRANDS is a market-leading designer, manufacturer and distributor of commercial foodservice, healthcare, and industrial hygiene products.CFS BRANDS has maintained its industry-leading position and consistent growth with a strong focus on customer support and satisfaction, product variety and availability, and a unique ability to be a "one-stop shop" solution for a wide range of organizations. CFS BRANDS enjoys this competitive market advantage through its extensive network of brands and global manufacturing and distribution facilities.CFS BRANDS's core products include dinnerware, drinkware, professional cookware, industrial hygiene products brushes and cleaning tools, dispensing systems, and healthcare meal service equipment. These products are provided through major distributors customers across the country.CFS BRANDS became a portfolio company of The Jordan Company ("TJC"), a private equity firm, in 2018. More information on CFS BRANDS can be found at www.cfsbrands.com.CFS Brands is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Up to $68,000-yr + $5,000 bonus eligibility-yr / Company pays cover 100% of your health insurance / High-quality Dental and Vision / 401(k) plan / Career Growth Opportunities - As a Customer Experience Associate, you will: Provide exceptional customer service through phone, email, and chat support;

Competitive startup compensation / Flexible Schedules / Health and Wellness coverage options / Opportunities for rapid professional growth - As a Customer Operations Associate, you will: Provide exceptional customer service to clients via phone, email, and chat; Resolve customer inquiries and issues

Up to $25-hour / 100% employer-paid Health-Dental-Vision / Generous PTO / 401k with employer match / Human and pet wellness benefits / Employer-paid Disability-Parental leave-Life - As a Customer Care Specialist, you will: Provide exceptional customer service through phone, email, and chat support;

Health-Dental-Vision-Life-Disability / Paid Time Off - As a Customer Support Specialist I at Cantata Health Solutions, you will: Provide exceptional customer service to clients via phone, email, and chat; Troubleshoot and resolve issues regarding software and technical support; Maintain accurate and

Competitive Hourly Pay with performance-based incentives / Medical-Dental-Vision / 401(k) plan / Generous PTO / Meaningful company mission - As a Customer Care Specialist at Koala Health, you will: Provide excellent customer service over the phone, email, and chat; Handle customer inquiries and comp

Competitive Annual Salary / Comprehensive Employee Benefits - As a Customer Support Agent at Greenshades Software, you will: Provide excellent customer service and support to clients via phone, email, and live chat; Troubleshoot technical issues and provide solutions to ensure customer satisfaction;

Health-Dental / 401k with 4% matching / 3 weeks PTO + Holidays / Tuition assistance / Career growth / Work-Life Balance - As a Customer Service Specialist, you will: Provide exceptional customer service by answering inquiries and resolving issues through phone, email, and chat support; Maintain a hi

Competitive Pay + Annual Bonus Eligibility / Medical Benefits / Paid Time Off / Collaborative, mission-driven culture - As a Customer Support Representative at TeamBuilder, you will: Provide prompt and courteous customer service via phone, email, and chat; Troubleshoot and resolve customer issues an

Job Title: Work From Home Customer Service Representative Employer: Amazon Job Description: As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. You will provide support through various channels, including phone, email, and chat, to resolve customer inquiries and issues. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat., • Resolve customer issues and complaints in a timely manner., • Provide product information and support., • Process orders and returns., • Document customer interactions and maintain accurate records., • Follow company policies and procedures. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Strong communication and problem-solving skills., • Ability to work independently and manage time effectively., • Reliable internet connection and a quiet workspace.

Amazon needs you as a flex driver Representative (Work From Home) to help their mission of making customers lives easier. If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon Customer Service Team has you covered! As an Amazon Customer Service Rep, youll : Act as the first point of contact for customers by answering their queries through phone, chat or email; Sound like something you can do? Then, come build the future with Amazon! Money matters. Whether youre saving up for something big or you just want to make some extra money,earning $17 an hour will get you there faster. Know your earnings. For each Flex offer, you see how much you can earn during the block and how longthe block is, all before you drive. Adjust your work, not your life. Work only when you want to. Select the blocks that fit your life. Smiles for miles, backed by Amazon. Not only does Amazon Flex have your back, you get the added benefit of deliveringsmiles to Amazon customers. For more information visitflex.amazon.com Or download the iPhone or Android app You must be 21 years old, have access to a car and a valid drivers license, pass a background check, and have an iPhone orAndroid smartphone.Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors. Driving with Amazon Flex is perfect...

DARCARS Automotive Group is now hiring for an Internet Representative to join our team! Potential earning based on experience from 42K to 75K. As an Internet Representative, your job is vital in managing our digital business prospects. Your job is to nurture our inbound prospects by guiding them through a simple needs analysis exercise using the DARCARS Approach to Sales. This involves providing dealership and product information, answering their questions, and linking them with a responsive in-store sales manager who will further navigate their path to purchase. As an Internet Representative, you must ensure timely follow-up and provide an exceptional experience with every interaction. In this role, you'll: • Pull inquiries from our Customer Relationship Management system (CRM) Respond to inquiries via phone, text, chat, or email based on potential customer's expressed preference, • Serve as the first-level expert on our products and services, the purchase process, and the DARCARS brand, • Convert inquiries to dealership visits; set appointments for test drive and further selection/purchase support, • Adhere to customer communication scripts, • Ensure 100% of contact activity, by recording customer information in the CRM in real time Develop/maintain relationships with related store personnel, • Meet, or exceed, individual performance objectives e.g. response time, conversions etc., • Must be at least eighteen years of age For this role, you'll need to be: • Computer savvy with a full working knowledge of Microsoft Office Suite, • A quick-study, able to absorb substantive product and service information, • Exceptional listening, verbal, and written communication skills, • Able to work weekends and holidays, • Demonstrated a commitment to process improvement, innovation, and excellence, • Persistent and eager to learn new things and share new ideas in a collaborative, team environment Benefits • Comprehensive Benefits Plan including 401k, • Employee discounts on vehicle purchases, parts and service repairs, • Opportunities to join our community service initiatives, • Internal career advancement opportunities This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. We are an equal opportunity employer & drug-free workplace. Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.

Up to $24 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Copart, you will: Interact with customers via phone, email, and chat to provide excellent customer service and resolve any issues or concerns they may have; Follow company policies and procedures to accur

Job DescriptionSummary: We are seeking a proactive and reliable Part-Time Remote Office Assistant to assist with administrative tasks, customer service, and scheduling. The ideal candidate must be fluent in both English and Spanish to communicate effectively with our diverse clientele and team members. Key Responsibilities: • Handle inbound and outbound customer communications via phone, email, and chat in both English and Spanish., • Schedule appointments, coordinate job timelines, and update calendars., • Assist with data entry, document management, and maintaining organized records., • Process invoices, purchase orders, and assist with light bookkeeping tasks., • Support the sales and project management teams with administrative tasks as needed., • Follow up with clients regarding project updates, payments, and service inquiries., • Manage correspondence and draft emails or reports as needed., • Perform other remote administrative duties as assigned. Requirements: • Fluency in both English and Spanish (written and spoken) is required., • Prior experience in an administrative, office assistant, or customer service role., • Strong organizational skills and attention to detail., • Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace., • Ability to learn and work with industry-specific software (training provided)., • Excellent communication and problem-solving skills., • Self-motivated with the ability to work independently and manage time effectively., • Reliable internet connection and a quiet workspace. Preferred Qualifications: • Experience in the construction or remodeling industry is a plus., • Ability to learn a construction management software (JobTread), • Familiarity with scheduling software or CRM tools., • Basic knowledge of bookkeeping software (QuickBooks or similar) is a plus. Work Hours & Compensation: • Part-time position (approximately 20 hours per week, flexible schedule)., • Competitive hourly pay based on experience., • Remote work opportunity with potential for growth within the company. How to Apply: If you are a highly organized and bilingual professional looking for a flexible remote position, we’d love to hear from you! Please submit your resume.

Job DescriptionCustomer Care Specialist (Call Center) Location: Lyndhurst, NJ (Hackensack area) Pay Rate: $22.00+/hour (based on experience) Schedule: Full-time, 40 hrs/week. Multiple shifts available (see below). Alternating weekend coverage required. Holiday hours may apply. Job Type: Temp-to-Hire Work Setting: On-site Position Overview We’re seeking a professional, customer-focused Customer Care Specialist to deliver a high-quality experience in a fast-paced support environment. You’ll assist customers across multiple channels, resolve issues efficiently, process orders accurately, and represent the brand with excellent phone etiquette and attention to detail. Key Responsibilities • Support customers via phone, email, and chat (as needed), • Resolve customer questions and concerns with professionalism and empathy, • Process orders, updates, and changes accurately according to procedures, • Provide order status, product/service information, and general support, • Document interactions clearly and maintain accurate records, • Identify solutions, follow through to resolution, and escalate when appropriate, • Look for opportunities to recommend products or services when it fits the customer’s needs, • Partner with internal teams to ensure a seamless customer experienceAvailable Shifts, • 8:15am–4:45pm, • 9:30am–6:00pm, • 10:00am–6:30pm, • 11:15am–7:45pm Holiday hours may include: 12:45pm–9:15pmQualifications • 1–2 years of customer service/call center/retail support experience (preferred), • Strong verbal and written communication skills; excellent phone etiquette, • Comfortable navigating multiple systems and basic Microsoft Office (Outlook/Excel), • Strong problem-solving, organization, and multitasking skills, • Weekend availability required; bilingual is a plusAbout Integrity Staffing Solutions Opportunity is everything. At Integrity, we connect great talent with great companies across North America. We take an associate-first approach because when our associates succeed, our clients succeed. Integrity Staffing Solutions is an Equal Opportunity Employer.

Job DescriptionAt 4over, we are committed to building a diverse and inclusive workplace welcoming to people of all backgrounds. Providing our employees with job training and opportunities for growth, development, and advancement. We take pride in fostering a safe environment for all employees. Do you love solving problems, making someone's day better, and turning frustration into relief? Are you the type who listens first and finds solutions fast? Then you might be the next superstar on our Customer Success team! We’re looking for a Customer Success Representative (CSR) who thrives on delivering top-notch service and building real connections with customers. In this role, you won’t just answer questions—you’ll be a trusted guide, a helpful expert, and a vital part of a company that values empathy, initiative, and people-first thinking. Whether it’s by phone or virtual chat, you’ll bring your communication skills, patience, and positivity to every interaction. If you're passionate about helping others, solving challenges, and being part of a supportive, high-performing team—this is the opportunity you’ve been waiting for. Bilingual in English and Spanish is highly desirable. Summary: The Customer Success Representative (CSR) plays a key role in delivering exceptional support and solutions within a contact center environment. This role focuses on building strong customer relationships by actively listening, understanding individual needs, and implementing effective solutions. The CSR is responsible for resolving a wide range of inquiries and issues through customer education, proactive follow-up, and a commitment to creating a positive and professional customer experience. Schedule: 1st shift, Monday-Friday, eight or more hours per day, five days per week based on business needs. Primary schedule will be 8:30 AM – 5:30 PM, or similar. This is a hybrid position. Salary Range: $18 - $19 hourly. Upon successful completion of the Level 1 Certification Test, employees will receive a $1/hour increase to their base pay rate. Compensation commensurate with experience. At this time, we are not engaging with agencies or third-party recruiters. Thank you for your understanding. Essential Duties and Responsibilities include the following: • Educate and assist customer base on company website, products, and services, • Resolve customer concerns in a quality-oriented way to produce a positive outcome either via telephone, through virtual chat, or a combination of the two, • Provide customer feedback to department for new product and resource development, • Accurately notate and record each customer interaction to ensure all accounts are updated, • Be a knowledgeable point of contact for both new and existing customers, • Handle complex requests with patience, professionalism, and empathy, • Review and resolve situations in a timely manner by identifying customer concerns, • Demonstrate a sense of urgency and dedication to exceed customer expectations and earn customer loyalty through accuracy, efficiency, courtesy, and knowledge, • Listen actively and intently to gain a full understanding of the call; acknowledge key points and ask appropriate questions; interpret verbal cues to identify underlying concerns and motivations, • Complete and process all required tasks, • Regularly perform general housekeeping duties in your work area(s), • Adhere to all safety policies and protocols and maintain a safe working environment, • Attend all department/company meetings, • Other duties as assigned For an extensive list of responsibilities, duties and physical demands/work environment please refer to the attached Job Description. EDUCATION, LICENSES, CERTIFICATIONS, EXPERIENCES: • High School Diploma or equivalent (GED) – required, • Previous experience in customer service roles, • Demonstrated history of stable employment, • Bilingual in English and Spanish is highly desirable., • Experience in printing or wide format production – preferred CRITICAL KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS: • Self-Motivation & Accountability: Ability to stay focused on tasks, meet deadlines, and produce high-quality work with minimal supervision. Holding oneself accountable for managing workloads, handling responsibilities, and maintaining professional standards., • Communication Skills: Strong written and verbal communication abilities are vital. Being clear, concise, and professional in emails, messages, and virtual meetings is critical. Active listening, and the ability to interpret and clarify communication effectively. Ability to read and understand corporate policies, job-related documents, and written/verbal instructions in English to ensure effective and compliant job performance., • Technology Proficiency: Intermediate computer knowledge, ability to type 40+ WPM with accuracy. Basic Office 365 knowledge., • Time Management: Self-discipline to manage personal and professional tasks, prioritize work, and avoid distractions at home., • Adaptability and Flexibility: Being adaptable to rapidly changing situations or project pivots without the support of in-person guidance. Comfortable with new tools and technologies, especially when team needs evolve or new platforms are introduced., • Collaboration and Teamwork: Strong ability to work as part of a virtual team. This includes both synchronous (live meetings, chats) and asynchronous (emails, shared documents) communication. Building rapport with colleagues despite the lack of physical presence, maintaining team cohesion and morale. 4over LLC Company History: 4over LLC was founded in February of 2001. What started off as creating business cards and web page designs by a husband and wife, quickly flourished. Since the company was founded, we are now a private equity owned company growing and expanding across many states. Through our 4over Core Attributes, we are committed to meeting and exceeding customer expectations, cultivating and nurturing our relationships, providing excellence and caring for others. Health and Life Insurance-

Job Description On-Call IT Field Technician – PC, Mac, POS and TV Mounting • Location: Multiple U.S. Cities (Local, Onsite Support), • Job Type: Independent Contractor (1099), • Pay: $35 per hour (on-site), • Schedule: Flexible – You accept jobs based on your availability Important Note This is an on-call, 1099 independent contractor role with full flexibility and no guaranteed hours. You set your availability and driving radius, and we send jobs that match your proximity and skills. About the Role Geeks On Site provides nationwide computer repair and technology support services for homes and businesses, delivered both remotely and on-site. Our services include computer repair, IT support, smart home installation, and a broad range of in-home and business technology services offering fast, reliable solutions across a wide range of devices and systems. Geeks On Site is hiring experienced Field IT Technicians to support residential and small business customers. The primary focus is computer troubleshooting, networking support, printer configuration, and general on site IT service. Technicians may also receive POS or outdoor TV mounting jobs based on experience. Responsibilities • Troubleshoot and repair Windows and macOS issues, • Resolve WiFi, router, and wired network problems, • Install and configure printers and scanners, • Replace or upgrade hardware components, • Reinstall operating systems using bootable tools, • Document work and communicate clearly with customers, • Install and support POS systems and run Cat5e or Cat6 cabling, • Perform outdoor TV mounting and basic AV setup Requirements • Two or more years of experience in IT support or field service, • Strong networking and diagnostic skills, • Reliable transportation and valid driver’s license, • Ability to work independently and provide professional customer service, • Ability to lift up to 50 lbs, • Own required tools including a laptop, drill, screwdrivers, cable tester, and RJ45 tools Benefits • IT and POS work: $35 per hour for time on site, • Outdoor TV mounting: starts at $65 per mounted device, varies if a helper is required, • Flexible scheduling — accept only the jobs that match your route and availability, • National brand recognition and continuous job offers, • Dispatch and tech support team available to assist remotely What to Expect After You Apply • Intro Call – A recruiter will contact you for a quick chat, • Onboarding – Complete paperwork and tax forms electronically, • Background Check – Mandatory before activation, • Set Your Availability – You enter your availability in our tech portal, • Start Receiving Jobs – You’ll be dispatched jobs based on proximity & skills

Job Description Operations Assistant - Brilliant Earth - Secaucus, NJ Our Operations team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The team coordinates and executes day to day operations while maintaining strong relationships with our partners. As a team member, you will collaborate within a close-knit team, and learn every aspect of the business. Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets the highest standards of quality and craftsmanship. To learn more about what it means to be a member of our Operations team, click here to check out our recent blog post! The targeted budget for this position is $21/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: • Receive product and enter product details into our internal system, • Perform quality assurance checks on incoming and outgoing product, • Review orders to ensure they are ready to ship to customers, • Support customer care team via phone and email with any product-related escalations, • Complete a high volume of data entry within a specified time frame, ensuring accuracy, • Meet goals and targets as assigned by leadership, • Collaborate with internal teams in a fast-paced, high volume work environment with a high attention to detail What You Have: • A drive to exceed goals. You love a good challenge! You're a self-proclaimed "over-achiever" on a mission to exceed your targets., • It's all in the details. When it comes to our customer's biggest moments, you know it's the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you're interacting with a vendor or teammate in person, via email, or by chat, you're clear and concise., • Master of Collaboration. You're a team player. You believe that in order to transform the jewelry industry, we all have to work together!, • A Mind for Multi-Tasking. You're an expert at managing multiple tasks simultaneously in a fast-paced environment. Bonus Points if You Have: • Experience in data entry or administrative fields preferred, • Experience in a fast-paced, high-volume work environment, • A passion for socially and environmentally responsible organizations and products What We Offer At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid., • Pre-Tax Commuter Benefits. How to Apply & What to Expect: Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You'll receive an email when we've received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise, and an interview with one of our leaders! We are actively reviewing applications for this position. #IND333 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Colorado Applicants: There is no application deadline. Applications will be accepted on a rolling basis. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.

Job Description Operations Assistant - Fulfillment - Secaucus, NJ Our Operations team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The team coordinates and executes day to day operations while maintaining strong relationships with our partners. As a team member, you will collaborate within a close-knit team, and learn every aspect of the business. Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets the highest standards of quality and craftsmanship. To learn more about what it means to be a member of our Operations team, click here to check out our recent blog post! The targeted budget for this position is $21 per hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: • Receive product and enter product details into our internal system, • Perform quality assurance checks on incoming and outgoing product, • Review orders to ensure they are ready to ship to customers, • Support customer care team via phone and email with any product-related escalations, • Complete a high volume of data entry within a specified time frame, ensuring accuracy, • Meet goals and targets as assigned by leadership, • Collaborate with internal teams in a fast-paced, high volume work environment with a high attention to detail What You Have: • A drive to exceed goals. You love a good challenge! You're a self-proclaimed "over-achiever" on a mission to exceed your targets., • It's all in the details. When it comes to our customer's biggest moments, you know it's the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you're interacting with a vendor or teammate in person, via email, or by chat, you're clear and concise., • Master of Collaboration. You're a team player. You believe that in order to transform the jewelry industry, we all have to work together!, • A Mind for Multi-Tasking. You're an expert at managing multiple tasks simultaneously in a fast-paced environment. Bonus Points if You Have: • Experience in data entry or administrative fields preferred, • Experience in a fast-paced, high-volume work environment, • A passion for socially and environmentally responsible organizations and products What We Offer At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid., • Pre-Tax Commuter Benefits. How to Apply & What to Expect: Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You'll receive an email when we've received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise, and an interview with one of our leaders! #IND333 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Colorado Applicants: There is no application deadline. Applications will be accepted on a rolling basis. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.

Job Description About the Role: The Customer Service Representative (CSR) plays a pivotal role in maintaining and enhancing the relationship between the hospital and its clients. This position is responsible for addressing customer inquiries, resolving issues efficiently, and ensuring a positive customer experience that fosters loyalty and satisfaction. The CSR will serve as the primary point of contact for clients, utilizing strong communication skills and computer proficiency to manage interactions across various platforms. Minimum Qualifications: • High school diploma or equivalent., • Proficiency in basic computer operations, • Strong verbal and written communication skills., • Ability to manage multiple customer interactions efficiently and with professionalism., • Experience working with a customer base in a service-oriented environment. Preferred Qualifications: • Previous experience in a customer service role, • Additional language skills to support a diverse customer base., • Problem-solving skills with a focus on customer satisfaction., • Ability to work flexible hours including weekend shifts Responsibilities: • Respond promptly and professionally to client inquiries via phone, email, and chat., • Assist clients throughout their veterinary visits, • Maintain accurate records of client interactions, patient records, transactions, and patient scheduling, • Collaborate with the veterinary team to provide support to pet parents, • Provide pet health information to assist clients in making informed decisions

Job Description On-Call IT Field Technician – PC, Mac, POS and TV Mounting • Location: Multiple U.S. Cities (Local, Onsite Support), • Job Type: Independent Contractor (1099), • Pay: $35 hour (on-site), • Schedule: Flexible – You accept jobs based on your availability Important Note This is an on-call, 1099 independent contractor role with full flexibility and no guaranteed hours. You set your availability and driving radius, and we send jobs that match your proximity and skills. About the Role Geeks On Site provides nationwide computer repair and technology support services for homes and businesses, delivered both remotely and on-site. Our services include computer repair, IT support, smart home installation, and a broad range of in-home and business technology services offering fast, reliable solutions across a wide range of devices and systems. Geeks On Site is hiring experienced Field IT Technicians to support residential and small business customers. The primary focus is computer troubleshooting, networking support, printer configuration, and general on site IT service. Technicians may also receive POS or outdoor TV mounting jobs based on experience. Responsibilities • Troubleshoot and repair Windows and macOS issues, • Resolve WiFi, router, and wired network problems, • Install and configure printers and scanners, • Replace or upgrade hardware components, • Reinstall operating systems using bootable tools, • Document work and communicate clearly with customers, • Install and support POS systems and run Cat5e or Cat6 cabling, • Perform outdoor TV mounting and basic AV setup Requirements • Two or more years of experience in IT support or field service, • Strong networking and diagnostic skills, • Reliable transportation and valid driver’s license, • Ability to work independently and provide professional customer service, • Ability to lift up to 50 lbs, • Own required tools including a laptop, drill, screwdrivers, cable tester, and RJ45 tools Benefits • IT and POS work: $35 per hour for time on site, • Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required, • Flexible scheduling — accept only the jobs that match your route and availability, • National brand recognition and continuous job offers, • Dispatch and tech support team available to assist remotely What to Expect After You Apply • Intro Call – A recruiter will contact you for a quick chat, • Onboarding – Complete paperwork and tax forms electronically, • Background Check – Mandatory before activation, • Set Your Availability – You enter your availability in our tech portal, • Start Receiving Jobs – You’ll be dispatched jobs based on proximity & skills

Job Description Customer Service Representative/ Order Entry About Company: Salson- East Group Logistics is growing, and we’re looking for dependable, motivated individuals to join our team. We offer a supportive work environment, opportunities for growth, and competitive pay and benefits. We regularly hire for drivers, operations and support roles. Whether you’re experienced or just starting out, we encourage you to apply. East Group Logistics is an equal opportunity employer. About the Role: The Customer Service Representative/Order Entry role is pivotal in ensuring a seamless and positive experience for our customers throughout the order process. This position is responsible for accurately processing customer orders, addressing inquiries, and resolving any issues that may arise to maintain high customer satisfaction. The role requires effective communication and organizational skills to manage multiple orders and customer requests efficiently. By acting as the primary point of contact, the representative supports both the sales and fulfillment teams to ensure timely delivery and accurate order fulfillment. Ultimately, this role contributes to building strong customer relationships and supporting the company’s reputation for excellent service. Minimum Qualifications: • High school diploma or equivalent., • Proven experience in customer service or order entry roles., • Proficiency with computer systems and order management software., • Strong communication skills, both verbal and written., • Ability to multitask and manage time effectively in a fast-paced environment. Preferred Qualifications: • Associate’s degree or higher in business, communications, or related field., • Experience with CRM software and advanced order processing systems., • Familiarity with inventory management and logistics coordination., • Demonstrated problem-solving skills and conflict resolution experience., • Bilingual abilities, particularly in Spanish, to support a diverse customer base. Responsibilities: • Receive and process customer orders accurately and efficiently using the company’s order management system., • Respond promptly to customer inquiries via phone, email, or chat, providing product information, order status updates, and resolving any issues., • Collaborate with internal departments such as sales, inventory, and shipping to ensure orders are fulfilled correctly and on time., • Maintain detailed and organized records of customer interactions, orders, and transactions., • Identify opportunities to improve customer service processes and escalate complex issues to the appropriate teams. Skills: The required skills are utilized daily to ensure accurate and efficient order processing, which is critical to customer satisfaction and operational success. Strong communication skills enable the representative to clearly convey information and resolve customer concerns promptly. Proficiency with order management and CRM software supports the accurate entry and tracking of orders, reducing errors and delays. Time management and multitasking skills are essential to handle multiple customer requests and orders simultaneously without compromising quality. Preferred skills such as bilingual communication and advanced problem-solving enhance the ability to serve a broader customer base and address complex issues effectively. Include shift schedule Not Included Include budgeted hours Not Included

Job Description Position Summary We are seeking a reliable and customer-focused Help Desk Support Analyst to provide technical support to employees across the organization. This position will primarily support Microsoft 365, Windows computers, Microsoft Office applications, email, user accounts, and general business software. The ideal candidate has strong troubleshooting skills, excellent communication abilities, and enjoys helping users resolve technical problems quickly and professionally. Key Responsibilities: • Provide technical support to employees by phone, email, chat, and in person., • Troubleshoot Windows desktop and laptop issues., • Support Microsoft 365, including: MS Outlook; Microsoft Teams; MS Office (Word, Excel, PowerPoint); OneDrive; SharePoint; Microsoft 365 User Settings., • Assist users with password resets, account access, MFA, and basic authentication issues., • Troubleshoot software installation, updates, and application problems., • Support printers, scanners, monitors, docking stations, keyboards, mice, and other office technology., • Diagnose basic network and connectivity problems, including Wi-Fi and VPN issues., • Create, update, and close help desk tickets while documenting troubleshooting steps and resolutions., • Set up computers, user accounts, software, and equipment for new employees., • Assist employees with general office technology and software questions., • Escalate complex hardware, networking, security, or server issues to appropriate IT teams., • Maintain a professional and customer-service-oriented approach when assisting users., • Follow IT security policies and procedures. Required Skills: • 3+ years of experience in Help Desk & Desktop Support., • Working knowledge of Windows 10/11., • Experience supporting Microsoft 365 and Microsoft Office., • Knowledge of Outlook, Teams, Word, Excel, and OneDrive., • Basic understanding of networking, TCP/IP, DNS, DHCP, Wi-Fi, and VPN troubleshooting., • Ability to troubleshoot hardware and software problems., • Strong written and verbal communication skills., • Ability to explain technical problems to non-technical users., • Strong organizational and problem-solving skills. Preferred Skills: • Microsoft 365 administration experience., • Experience with Active Directory or Microsoft Entra ID., • Familiarity with document management systems ex: NetDocs

Job DescriptionWe are seeking a dedicated and enthusiastic eCommerce Customer Service Representative to join our team. This role is pivotal in ensuring a seamless shopping experience for our customers and online shoppers. If you have a passion for customer service and thrive in a dynamic eCommerce environment, we want to hear from you! Primary Responsibilities: • Customer Assistance: Guide and assist customers in making purchases., • Communication: Respond to customer inquiries via phone, chat, and email regarding orders, products, and issues., • Order Management: Create, verify, and qualify new orders using our POS system., • Tracking and Follow-Up: Monitor orders and provide timely updates to customers., • Lead Management: Work on sales leads and customer queries using Zendesk., • Claims Resolution: Handle claims and resolve customer problems efficiently and professionally. Qualifications and Skills: • Experience: Previous experience in eCommerce sales; furniture sales experience is a plus., • Technical Proficiency: Familiarity with Google Suite, Zendesk, and FedEx Manager is highly desirable., • Initiative: Strong self-direction and the ability to take ownership of tasks, adapting to changing priorities., • Interpersonal Skills: Ability to collaborate with multiple departments and maintain effective communication., • Communication: Excellent oral and written communication skills. Join our team and help create a superior shopping experience for our customers. We offer a collaborative environment where your skills and initiative will be valued. Apply today!

Job Description Operations Assistant (Seasonal)- Secaucus, NJ This is a temporary position which requires regular onsite attendance in our Secaucus office. The targeted budget for this position is $21/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Interview and Start Date Timelines • Interviews will take place starting in September., • We are targeting start dates in October and November, with an anticipated end date of 12/23. What you'll do: • Receive product and enter product details into our internal system, • Perform quality assurance checks on incoming and outgoing product, • Review orders to ensure they are ready to ship to customers, • Pick and pack customer orders following Brilliant Earth packing best practices, • Complete a high volume of data entry within a specified time frame, ensuring accuracy, • Meet goals and targets as assigned by leadership, • Collaborate with internal teams in a fast-paced, high volume work environment with a high attention to detail What You Have: • A drive to exceed goals. You love a good challenge! You're a self-proclaimed "over-achiever" on a mission to exceed your targets., • It's all in the details. When it comes to our customer's biggest moments, you know it's the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you're interacting with a vendor or teammate in person, via email, or by chat, you're clear and concise., • Master of Collaboration. You're a team player. You believe that in order to transform the jewelry industry, we all have to work together!, • A Mind for Multi-Tasking. You're an expert at managing multiple tasks simultaneously in a fast-paced environment. What We Offer At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid., • Pre-Tax Commuter Benefits. How to Apply & What to Expect: Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You'll receive an email when we've received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise, and an interview with one of our leaders! #IND111 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Colorado Applicants: There is no application deadline. Applications will be accepted on a rolling basis. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.

Job Description Operations Assistant - Data Entry - Secaucus, NJ Our Operations team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The team coordinates and executes day to day operations while maintaining strong relationships with our partners. As a team member, you will collaborate within a close-knit team, and learn every aspect of the business. Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets the highest standards of quality and craftsmanship. To learn more about what it means to be a member of our Operations team, click here to check out our recent blog post! The targeted budget for this position is $21 hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: • Receive product and enter product details into our internal system, • Perform quality assurance checks on incoming and outgoing product, • Review orders to ensure they are ready to ship to customers, • Support customer care team via phone and email with any product-related escalations, • Complete a high volume of data entry within a specified time frame, ensuring accuracy, • Meet goals and targets as assigned by leadership, • Collaborate with internal teams in a fast-paced, high volume work environment with a high attention to detail What You Have: • A drive to exceed goals. You love a good challenge! You're a self-proclaimed "over-achiever" on a mission to exceed your targets., • It's all in the details. When it comes to our customer's biggest moments, you know it's the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you're interacting with a vendor or teammate in person, via email, or by chat, you're clear and concise., • Master of Collaboration. You're a team player. You believe that in order to transform the jewelry industry, we all have to work together!, • A Mind for Multi-Tasking. You're an expert at managing multiple tasks simultaneously in a fast-paced environment. Bonus Points if You Have: • Experience in data entry or administrative fields preferred, • Experience in a fast-paced, high-volume work environment, • A passion for socially and environmentally responsible organizations and products What We Offer At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid., • Pre-Tax Commuter Benefits. How to Apply & What to Expect: Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You'll receive an email when we've received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise, and an interview with one of our leaders! #IND333 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Colorado Applicants: There is no application deadline. Applications will be accepted on a rolling basis. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm

Join a team that celebrates a lifestyle as bold as the terrain we love.At Backcountry, we are rooted in adventure, recognition, and wellbeing on and off the mountain.We spotlight employee stories, celebrate milestones, and offer exclusive outdoor perks.Whether you are at HQ, in a retail store, or re

Coordinate with marketing, sales engineering, customer success, and executive teams to support partner objectives and deliver superior customer outcomes. Identify and close incremental business opportunities through upsells, renewals, and new service adoption for Keeper’s password management, priv