Trabajos customer service lead en East Orange, New Jersey - Page 2Crear alertas

Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. Whether it’s KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it—in neighborhoods, at work, and in schools nationwide. When you join Champions, you’ll be supporting hardworking families and elementary-aged kids during out-of-school time, on school grounds. Whether you’re partnering with administrators to bring our programs to their district, or buddying up with students to aim higher, think bigger, and never give up, you’ll be leading the way toward inspired learning. When you join our team as a Lead Teacher you will: • Lead, coach and mentor less experienced teachers in your classroom; model behaviors and provide feedback, • Implement KinderCare's curriculum in a way that is consistent with the unique needs of each child, • Create a safe, nurturing environment where children can play and learn, • Partner and connect with parents, with a shared desire to provide the best care and education for their children, • Support your center’s success; partner with center staff and leadership to achieve goals around enrollment, accreditation, and engagement, • Outstanding customer service skills, strong organizational skills, and the ability to multi-task and handle multiple situations effectively, • Possess active Child Development Associate (CDA) Credential or meet NAEYC candidacy requirements, • Approved state trainer (preferred), • 2-3 years Early Childhood Education Experience (preferred), • Bachelor’s degree in Early Childhood Education (preferred), • Meet state specific qualifications for the role or willingness to obtain, • CPR and First Aid Certification or willingness to obtain, • Use a computer, lift a minimum of 40 pounds, and work indoors or outdoors, • Be able to make physical and visual contact with children, see and hear well enough to keep children safe, and engage in physical activity with children, • Read, write, understand, and speak English to communicate with children and their parents in English Range of pay $19.50 - $23.50 Hourly Our benefits meet you where you are. We’re here to help our employees navigate the integration of work and life: • Know your whole family is supported with discounted child care benefits., • Breathe easy with medical, dental, and vision benefits for your family (and pets, too!)., • Feel supported in your mental health and personal growth with employee assistance programs., • Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones., • … and much more. We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we’re matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you’ll help bring this mission to life by building community and delivering exceptional experiences. And if you’re anything like us, you’ll come for the work, and stay for the people. KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. Job Posting End Date : 2026-07-29

Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. Whether it’s KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it—in neighborhoods, at work, and in schools nationwide. When you join Champions, you’ll be supporting hardworking families and elementary-aged kids during out-of-school time, on school grounds. Whether you’re partnering with administrators to bring our programs to their district, or buddying up with students to aim higher, think bigger, and never give up, you’ll be leading the way toward inspired learning. When you join our team as a Teacher you will: • Lead, coach and mentor less experienced teachers in your classroom; model behaviors and provide feedback, • Implement KinderCare's curriculum in a way that is consistent with the unique needs of each child, • Create a safe, nurturing environment where children can play and learn, • Partner and connect with parents, with a shared desire to provide the best care and education for their children, • Support your center’s success; partner with center staff and leadership to achieve goals around enrollment, accreditation, and engagement, • Outstanding customer service skills, strong organizational skills, and the ability to multi-task and handle multiple situations effectively, • Possess active Child Development Associate (CDA) Credential or meet NAEYC candidacy requirements, • Approved state trainer (preferred), • 2-3 years Early Childhood Education Experience (preferred), • Bachelor’s degree in Early Childhood Education (preferred), • Meet state specific qualifications for the role or willingness to obtain, • CPR and First Aid Certification or willingness to obtain, • Physically able to lift a minimum of 40 pounds, and work indoors or outdoors, • Able to assume postures in low levels to allow physical and visual contact with children, see and hear well enough to keep children safe, and engage in physical activity with children, • Read, write, understand, and speak English to communicate with children and their parents in English Range of pay $18.20 - $20.85 Hourly Our benefits meet you where you are. We’re here to help our employees navigate the integration of work and life: • Know your whole family is supported with discounted child care benefits., • Breathe easy with medical, dental, and vision benefits for your family (and pets, too!)., • Feel supported in your mental health and personal growth with employee assistance programs., • Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones., • … and much more. We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we’re matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you’ll help bring this mission to life by building community and delivering exceptional experiences. And if you’re anything like us, you’ll come for the work, and stay for the people. KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. Job Posting End Date : 2026-07-10

Job Description Munich Airport NJ LLC is a US-based subsidiary of the German Airport Operator Munich Airport. Munich Airport NJ LLC is responsible for the operations, maintenance, and concession management of Terminal A at Newark Liberty International Airport (EWR)! We are looking for an experienced and creative; Maintenance Planner/CoordinatorThe Maintenance Planner/Coordinator role involves supporting all physical infrastructure and maintenance tasks within the responsibility of the Terminal Operator. As the primary contact for internal and external customers, this position provides daily support to the FM team and contractors. The role also includes monitoring the health and performance of critical Terminal Assets and managing key building systems. Additionally, this position serves as the first responder and investigator for any technical issues in the building, coordinating efforts to recover operations. You will join a team of four Planners who rotate duties at Terminal A's operation center, covering 16 hours a day, 7 days a week. You will also work alongside maintenance contract managers, overseeing vendors and contractors and taking over small technical projects.Your Future Responsibilities • Establish schedules and work orders for Planned Maintenance and ensure stakeholders are informed accordingly., • Monitor execution, receive reports on executed PM Work Orders, and validate that information is accurately logged into the CMMS system (Maximo)., • Ensure events/incidents are logged into the CMMS system, addressed, and resolved per SLAs using standard work order procedures., • Inform and collaborate with relevant stakeholders if an event requires their involvement., • Implement measures in response to alerts received from Facility Maintenance systems., • Oversee regular planned and ad-hoc inspections., • Monitor all KPIs and SLAs to ensure compliance., • Supervise subcontractors' performance in planned and reactive maintenance, coordinating with management as necessary., • Generate shift and daily reports as required., • Contribute to reporting and analysis to identify trends, suggest condition-based maintenance actions, and enhance ITOCC Operations., • Ensure proper maintenance of all documentation related to Work Order Execution., • Serve as the first point of resolution whenever possible., • Monitor SCADA, the building management system, and other FM software statuses and take appropriate action to address faults through corrective work order management., • Carry out root cause analysis for recurring issues and suggest preventive measures to avoid future recurrence., • Assist in developing and reviewing maintenance strategies and procedures to improve efficiency and minimize downtime., • Ensure compliance with all safety regulations and standards from our subcontractors and external vendors during maintenance and construction activities., • Lead and manage emergency technical response teams during critical incidents.Your Education & Training, • Bachelor's Degree in Electrical or Mechanical Engineering with 5 years in Facilities Management and Maintenance or Technical Associate Degree with 10 years in the same field., • Preferably, 2 years of experience within the aviation sector within the Facilities Maintenance Organization., • Prior knowledge of CMMS systems such as Maximo and Building Management Systems is advantageous., • Good experience with HVAC systems, Building Management Systems, and other facilities maintenance software monitoring programs.Your Skills & Experience, • Excellent organizational skills., • Strong verbal and written communication skills., • Exceptional attention to detail and accuracy., • Ability to interpret and record data accurately, ensuring high-quality data integrity., • Excellent customer service skills., • Ability to multitask and work effectively in a fast-paced environment., • Proficiency in using tact and diplomacy in challenging situations., • Ability to adapt to changing conditions and make decisions accordingly., • Strong analytical skills for reviewing and interpreting data., • Team player who works collaboratively towards common goals., • Ability to work independently, taking responsibility and ownership of tasks., • Capacity to establish and maintain professional relationships across various project levels., • Experience in a large, complex airport environment is an asset., • Eagerness for feedback and continuous learning in a mission-driven environment., • Possesses a strong sense of integrity, openness, fairness, and transparency.Compelling Reasons to Join Our Airport Family, • Be part of a team that embraces diversity, fosters collaboration, practices mentorship, and values a positive, healthy work climate., • Play a key role in enhancing Munich Airport's reputation in the U.S., • Experience a dynamic international working environment. Munich Airport US Holding and its subdivision Munich Airport NJ LLC are equal opportunity employers. Munich Airport NJ LLC Terms and Conditions: 1. MANJ will only contact you via SMS to follow up on job applications and schedule interviews., 2. You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again., 3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at {support email address or toll-free number}., 4. Carriers are not liable for delayed or undelivered messages, 5. As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive {message frequency}. If you have any questions about your text plan or data plan, it is best to contact your wireless provider., 6. If you have any questions regarding privacy, please read our privacy policy below. Privacy Policy: We collect your mobile number and related opt-in data for the delivery of SMS messages. Your mobile opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes. Powered by JazzHR SqBMPEfLJ9

Job Profile: Whatnot Live Shopping Host — Fine Jewelry Company: Unique Designs Role Type: Full-time or part-time; flexible based on show schedule Location: Secaucus NJ Reports To: Whatnot Channel Lead / Live Commerce Manager Whatnot Live Shopping Host — Fine Diamond & Pearl Jewelry Unique Designs is launching on Whatnot, a live shopping marketplace, and we are looking for a confident, engaging, and trustworthy on-camera host to sell fine jewelry during live shopping shows. This role is ideal for someone who loves jewelry, enjoys connecting with customers, and can create excitement while maintaining accuracy, professionalism, and trust. The host will present and sell fine diamond jewelry featuring natural and lab-grown diamonds, as well as pearl jewelry, across multiple price points and product categories. The right candidate will be part salesperson, part educator, part entertainer, and part brand ambassador. You should be comfortable speaking live on camera, explaining product details clearly, responding to questions in real time, and helping buyers feel confident about their purchases. Prior Whatnot experience is a plus, but we are also open to candidates with strong backgrounds in jewelry sales, luxury retail, live selling, clienteling, hosting, content creation, or on-camera presentation. Key Responsibilities Live Selling & On-Camera Hosting • Host live Whatnot shows featuring fine diamond jewelry, lab-grown diamond jewelry, natural diamond jewelry, and pearl jewelry., • Present jewelry clearly, confidently, and accurately during live broadcasts., • Create an engaging, upbeat, and trustworthy shopping experience., • Explain product features, benefits, styling options, and value points., • Sell across multiple price points, from accessible everyday pieces to higher-value fine jewelry., • Build excitement and urgency while maintaining a professional luxury brand tone., • Answer buyer questions in real time during the show., • Keep the show moving while giving each product the right level of attention., • Work closely with the show operator to manage product flow, auctions, giveaways, and buyer engagement. Product Presentation & Jewelry Storytelling • Present rings, earrings, bracelets, necklaces, pendants, pearl strands, diamond studs, tennis bracelets, fashion jewelry, bridal styles, and other fine jewelry categories., • Explain jewelry details such as metal type, diamond type, diamond shape, carat weight, pearl type, pearl size, setting style, clasp type, and overall design., • Communicate the difference between natural diamonds and lab-grown diamonds accurately and clearly., • Highlight craftsmanship, wearability, gifting potential, styling ideas, and occasion-based uses., • Help customers understand product value without overstating or misrepresenting details., • Use storytelling to make each piece feel special, desirable, and easy to envision wearing or gifting. Buyer Engagement & Community Building • Welcome viewers, engage chat, and create a warm live shopping environment., • Build relationships with repeat buyers and new customers., • Encourage viewers to follow the account, bookmark shows, ask questions, and participate., • Create trust through transparency, professionalism, and product knowledge., • Adapt selling style based on audience response, product category, and price point., • Handle objections, hesitation, and comparison questions with confidence and care., • Maintain energy and professionalism throughout live shows. Sales Performance • Drive sales through strong product presentation and effective live selling techniques., • Help maximize revenue per show, sell-through rate, average order value, and repeat buyer activity., • Support themed shows, promotional events, product drops, and category-specific selling strategies., • Learn which styles, price points, and presentation methods perform best., • Participate in post-show reviews to improve future performance., • Work with the Whatnot Channel Lead to test selling formats, bundles, opening bids, and show pacing. Brand Representation & Trust • Represent Unique Designs with professionalism, warmth, and credibility., • Maintain a polished on-camera appearance appropriate for fine jewelry sales., • Use accurate language when describing jewelry, gemstones, metals, diamond type, pearl type, condition, size, and value., • Avoid exaggerated, misleading, or unsupported claims., • Follow company guidelines for product representation, pricing language, and customer communication., • Protect buyer confidence and the company’s reputation. Ideal Candidate The ideal candidate is a natural communicator who can sell fine jewelry live while making buyers feel informed, excited, and comfortable. You may be a strong fit if you have experience in: • Fine jewelry sales, • Luxury retail, • Diamond, bridal, pearl, or fashion jewelry sales, • Live shopping or livestream selling, • Whatnot, TikTok Live, Instagram Live, or similar platforms, • On-camera hosting or content creation, • Retail clienteling, • Trade shows, trunk shows, or in-person selling events, • Brand ambassador or product demonstration roles Required Skills • Strong on-camera presence, • Excellent verbal communication skills, • Comfortable selling live in real time, • Warm, energetic, and engaging personality, • Ability to explain products clearly and accurately, • Strong sales instincts, • Comfortable discussing different price points, • Ability to build trust quickly with buyers, • Professional appearance and presentation, • Strong attention to product details, • Calm and confident under pressure, • Able to multitask while speaking live, • Comfortable answering buyer questions in chat, • Reliable, punctual, and prepared for scheduled shows, • Fine jewelry sales experience, • Diamond jewelry knowledge, • Pearl jewelry knowledge, • Familiarity with natural diamonds and lab-grown diamonds, • Understanding of basic jewelry terms, including carat weight, cut, color, clarity, metal type, setting style, and pearl sizing, • Experience selling engagement rings, diamond studs, tennis bracelets, pendants, necklaces, earrings, bracelets, or pearl strands, • Experience with luxury customer service or clienteling, • Prior Whatnot selling experience, • Experience using TikTok Live, Instagram Live, YouTube Live, or other livestream platforms, • Comfort creating short-form social media content, • Ability to model or demonstrate jewelry on camera The host may sell across a wide range of fine jewelry categories, including: • Natural diamond jewelry, • Lab-grown diamond jewelry Success in this role will be measured by: • Sales per show, • Revenue per live hour, • Sell-through rate, • Average order value, • Viewer engagement, • Chat participation, • Follower growth, • Repeat buyer activity, • Product presentation quality, • Accuracy of product descriptions, • Buyer trust and satisfaction, • Ability to maintain energy and professionalism throughout shows, • Review the product lineup before a live show., • Learn key talking points for each piece., • Prepare jewelry displays, try-on moments, and presentation flow., • Go live on Whatnot and welcome viewers into the show., • Present a pair of lab-grown diamond studs and explain the size, style, and value., • Compare natural diamond and lab-grown diamond options clearly and accurately., • Showcase pearl earrings or a pearl necklace with styling suggestions., • Respond to buyer questions about size, metal type, diamond details, pearl details, or gifting options., • Create urgency around featured items, auctions, or limited quantities., • Work with the operator to keep the show organized and moving. Compensation will be based on experience. Suggested structure: • Hourly base or salary ($18-25 per hour), • Optional performance bonus based on sales, show performance, repeat buyers, and customer satisfaction Please submit: • Your resume, • A short note explaining your experience with jewelry, luxury retail, live selling, or on-camera presentation Bonus: Tell us about a piece of jewelry you love selling or talking about, and how you would present it to a live audience.

Studio General Manager Full Time | In Person Compensation: $50,000 to $70,000 base plus performance based upside Benefits: Health Insurance, 401K, Paid Time Off This Is a Growth Leadership Role We are looking for a high energy, sales focused Studio Manager to lead, grow, and scale our studio to the next level. This studio is in ramp up mode. We need someone who thrives on building momentum, driving revenue, inspiring a team, and turning prospects into long term members. If you love fitness and you love winning, this is an opportunity to build something meaningful. What You Will Own · Drive and execute membership sales strategy · Personally generate sales and coach Sales Representatives to exceed targets · Manage and grow four revenue streams: memberships, retail, private training, and teacher training · Implement and optimize the full sales process from lead to demo to conversion · Generate leads through grassroots marketing, networking, and community outreach · Strategically manage marketing initiatives to consistently fill the funnel · Track and report KPIs and hold the team accountable to revenue goals · Build and maintain a high performance studio culture Who You Are You are competitive and performance driven. You understand that fitness is both a passion business and a results business. You are confident asking for the sale and closing it, and you know how to coach others to do the same. · 3 or more years of retail, service, or fitness sales experience · Proven track record of driving revenue and hitting targets · Strong leadership and team management skills · Excellent communication skills in person, on the phone, and via email · Ability to operate in a fast paced and evolving environment · Strong organizational and data management skills · Professional, reliable, and detail oriented · Passion for fitness and community building · Proficiency with computers and studio software Operational Leadership Responsibilities · Supervise Sales Representatives and instructors · Recruit, hire, and manage instructor team · Review instructor evaluations with Master Trainers · Manage staff scheduling · Oversee retail inventory and vendor coordination · Maintain studio cleanliness and brand standards · Enforce policies and procedures · Monitor revenue and attendance reports · Collect outstanding dues · Ensure exceptional customer service and retention · Schedule and attend community networking and promotional events · Maintain administrative materials and studio supplies What Success Looks Like · Consistent month over month membership growth · Strong demo to member conversion rates · A motivated sales team hitting targets · High member retention and engagement · Revenue growth across all income streams What We Offer · Competitive base salary with performance based earning potential · Health insurance benefits · 401K retirement plan · Paid time off · Career growth opportunities within an expanding organization · The opportunity to lead, build, and make a measurable impact Please Note: Local Applicants with work authorization in the US only. You need to be able to get to the work location in Bayonne daily. We are not offering relocation or sponsorship.

B&C Industries is a rapidly growing packaging supply distributor based in New Jersey, providing high-quality packaging solutions to a diverse customer base. We are seeking a driven and detail-oriented Senior Buyer to own sourcing and purchasing for our flexible packaging category, with the opportunity to grow into a people-leadership role as the team expands. What You’ll Do • Manage purchasing and supplier relationships for flexible packaging products (film, bags, pouches, specialty packaging)., • Source new products and vendors while maintaining strong relationships with existing suppliers., • Negotiate pricing, terms, and lead times to support margin and service goals., • Work closely with sales and operations to align purchasing with customer demand., • Analyze purchasing data, pricing trends, and inventory levels to support growth. What We’re Looking For • 5–10 years of purchasing or procurement experience, ideally in packaging, flexible materials, or distribution., • Strong negotiation and communication skills., • Highly organized, detail-oriented, and comfortable owning a category end-to-end., • Ability and interest in growing into a leadership role as the company scales., • Experience collaborating cross-functionally with sales and operations teams. Why Join Us: • Opportunity to be part of a dynamic and growing company in the packaging supply industry., • Collaborative and supportive work environment that values innovation and initiative., • Competitive compensation package and opportunities for professional development and growth.

Key Account Manager (Residential Distribution) About Sika With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries. Sika is a specialty chemical company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. Approximately 33,000 employees generated CHF11.20 billion in sales in 2025. Job Description The KAM will be responsible for nurturing and expanding relationships with a portfolio of high-value clients. This role requires a deep understanding of customer needs, strategic account planning, and the ability to coordinate internal resources to deliver tailored solutions that drive long-term client satisfaction and business growth. Account Management & Growth • Serve as the primary contact for key accounts., • Build and maintain strong executive and buyer-level relationships to drive category growth., • Develop and execute joint business plans with key accounts, including sales targets, promotional strategies, and product launches., • Monitor account performance, sales trends, and market share to identify new growth opportunities., • Organize and manage all aspects of trade shows, including promotional initiatives and a plan to drive traffic to our booth, • Partner with the field sales manager to ensure strong pull-through at the dealer/retail level., • Drive new products to be stocked in warehouses, • Lead negotiations on pricing, terms, and programs within company guidelines., • Collaborate with marketing to develop promotional calendars, POP programs, and marketing assets tailored to each account., • Provide input to supply chain and demand planning teams to ensure accurate forecasts and reliable service levels., • Work closely with sales management, marketing, and operations to align strategies across independent hardware and paint channels., • Coordinate with customer service and logistics teams to ensure high levels of order fulfillment and customer satisfaction., • Achieve sales volume, revenue, and margin targets for assigned accounts., • Prepare regular business reviews, scorecards, and presentations for both internal leadership and key customers., • Bachelor’s degree in Business, Marketing, or a related field (MBA is a plus)., • Proven work experience as a Key Account Manager, Sales Manager, or relevant role., • Strong understanding of sales principles and customer relationship management., • Excellent communication, negotiation, and interpersonal skills., • Ability to analyze data and trends to make informed strategic decisions., • Self-motivated with a results-driven approach., • 401k with Generous Company Match, • Bonuses, • Medical, Dental, and Vision Benefits, • Paid Parental Leave, • Life Insurance, • Disability Insurance, • Paid time off, paid holidays, • Floating holidays + Paid Volunteer Time, • Wellness/Fitness Reimbursements, • Education Assistance, • Professional Development Opportunities, • Employee Referral Program & More! Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility. Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics. We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

HVAC Service Sales Representative - Newark, NJ About the Role We’re looking for a driven HVAC Service Sales Representative to help grow our footprint in the Austin market. You’ll focus on building strong client relationships, uncovering new opportunities, and expanding service agreements that keep our customers running efficiently. If you have a background in mechanical service sales, know how to connect with decision-makers, and can position your team as a trusted long-term partner, this is a great fit. Who We Are We’re a leading provider of commercial and industrial HVAC, controls, electrical, and plumbing services. Our team of nearly 700 professionals supports a wide range of facilities including industrial plants, universities, healthcare systems, airports, and distribution centers. We believe success is shared. When our people grow, our customers win—so we invest heavily in both. What We Offer • Competitive weekly pay, • Comprehensive healthcare (medical, dental, vision, free telehealth, and more), • 401(k) with 5% company match, • Life, short-term, and long-term disability insurance, • Up to 4 weeks paid time off plus 9 paid holidays (veterans receive an additional day), • Career development and training opportunities, • Company vehicle or allowance, phone, uniforms, and boot/pants allowance What You’ll Do • Prospect, qualify, and develop new customer relationships, • Schedule and lead client meetings across your territory, • Build and maintain a strong referral and networking base, • Identify client pain points and present tailored HVAC and controls solutions, • Focus on renewable maintenance agreements, sustainability, and digital service offerings, • Deliver proposals and close new business, • Lead customer kick-off meetings and maintain open communication throughout the relationship, • Retain and expand existing service agreements while supporting billing and collections, • Use CRM tools to track performance and report updates, • Execute territory plans that align with company goals What We’re Looking For • 3-5+ years of sales experience, ideally in HVAC or mechanical services, • Strong communication and presentation skills, • Proven success selling maintenance or service agreements, • Ability to interpret technical information and explain it clearly to clients, • Working knowledge of HVAC systems and controls, • Organized, detail-oriented, and self-motivated Work Environment This is a field-based position with daily travel to customer sites. You’ll spend time in mechanical rooms, rooftops, and other facility areas as you meet with clients and assess systems. Regular standing, walking, and light lifting (up to 25 lbs; occasionally up to 50 lbs) are part of the job. If you’re a motivated relationship builder who thrives on helping clients solve problems and creating long-term value, we’d like to talk.

Area Vice President, Network Operations Secaucus, New Jersey $158,800 - $337,500 Annually* • based on job, location, and schedule Job Description About Macy’s is proudly America’s Department Store. For more than 160 years, Macy’s has served generations at every stage of their lives. Customers come to us for fashion, value and celebration. Macy’s gives our customers the ability to choose their shopping experience - in our stores, on our site, and through our app. Macy’s global Supply Chain manages the end-to-end process of getting products to our customers, no matter how they choose to shop. We deliver high-quality products to our customers wherever needed, whether in-store, curbside, or right at their doorstep. Every colleague in Supply Chain plays a vital role in creating a positive customer experience. This is an opportunity to build a dynamic career across various disciplines in a field marked by rapid change, challenge, and continuous innovation. Job Overview The Area Vice President, Network Operation is a key member of the Supply Chain and Network Operations team and will be responsible for operational leadership, direction, and P&L ownership. This position will lead a multi-unit area inclusive of Macy’s Customer Fulfillment and Store Delivery Distribution Centers. The role will lead the execution of Macy’s Supply Chain strategy through the implementation of continuous process improvement, operational excellence, and cross-facility collaboration. The ideal candidate is results oriented and will promote and emulate Macy’s values and behaviors by creating a colleague-centric environment. The role reports directly to the Chief Supply Chain Officer. • This role can also be based in Atlanta, Georgia, Chicago, Illinois, Houston Texas, Secaucus, New Jersey, Charlotte, North Carolina or Columbus, Ohio. Exceptions certainly can be made., • Will cover 1/3 of our Supply Chain network (6 facilities), • 75% travel, • We are looking for someone who is a strong leader, developer and mentor of others, • Looking for someone who can add to a strong and positive work culture and loves to collaborate Essential Functions • Lead the supply chain operations in support of the company’s strategic objectives., • Ensure all locations meet or exceed operational and financial performance requirements including productivity, safety, shortage, cost control, quality, processing standards, reliability, customer service and execution to plan., • Responsible for operational and financial performance of multiple locations ensuring best practices are being deployed consistently across the region., • Ensure operational discipline is implemented and maintained to achieve productivity standards., • Analyze work processes to identify optimization opportunities and implement process improvements., • Helps develop staffing plans are developed and strategies are developed and successfully executed throughout the year., • Attract, develop, and grow a team that accepts aggressive goals along with high standards, and pursues everything with energy, drive, and the need to finish., • Develops current and future leaders for the organization by provide development and feedback to team by coaching on the necessary skills to be successful in the organization, • Create a culture of safety, diversity & inclusion, and respect for all colleagues and customers., • Coordinate budget preparation and execution with operations by functional area., • Reviews analyses of activities, costs, operations and forecast data to determine location progress toward stated goals and objectives., • Maintains a high level of inventory accuracy and shortage control through enforcement of proper procedures and company policies., • Support staffing activities to ensure headcount goals are developed and maintained throughout the year based on workload and volume of the building., • Partner HR on recruitment strategies and staffing levels are maintained. Responsible for leading culture that supports colleague retention., • Ideal candidate will be able to relocatable. Qualifications and Competencies • Minimum of a 4 Year / Bachelor’s Degree., • 10 to 20 year's experience in Supply Chain (multi facility leadership preferred), Operations Management, E-Commerce Fulfillment, Industrial Engineering., • Strong leadership profile and strong influencing skills., • Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner., • Ability to effectively plan and execute multiple, complex strategies., • Ability to solve problems as well as recognize issues and deal with them directly, • Proven track record of working cross-functionally with focus on Network Operations, Continuous Improvement, Transportation, Product Flow, and Inventory Planning, • Strong change management skills., • Strong financial acumen with ability to develop insightful, value-added, and actionable analyses. Physical Requirements • Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment., • May involve reaching, crouching, kneeling, stooping and color vision. This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. ___ to see details on benefits.

About Won & Co. At Won & Co. (Won Strategy & Management, Inc.), we provide premium consulting and management services tailored for upscale healthcare professionals. Our mission is to help growth-focused healthcare practices scale and thrive by optimizing business operations, financial performance, client experience, and strategic execution while we handle the systems that allow clinical teams to focus on exceptional care. We are the team behind the successful operations of a rapidly growing and highly innovative group of healthcare practices in the New York metropolitan area, including (but not limited to) Bear Brook Pediatric Dentistry, New Jersey Tongue-Tie Center, Bear Brook Orthodontics, and Bear Brook Lactation & Feeding Center. We are seeking a full-time Business Operations Coordinator who will be assigned onsite to our core clinics in Hoboken, NJ. This role plays a hands-on part in supporting and strengthening daily operations, including schedule optimization, patient experience, and administrative workflows across Won & Co.’s affiliated healthcare practices. This position offers direct exposure to real business operations within a growing healthcare management company, with clear opportunities for advancement into leadership and management roles as our organization continues to expand. Your Role and Impact As a Business Operations Coordinator, you will play a central role in supporting the operational performance of Won & Co.’s core clinics. Working closely with leadership and clinical teams, you will help drive the systems, workflows, and operational execution that ensure these clinics operate at the highest standard. You will: • Lead daily operations including schedule optimization, patient experience coordination, treatment communications, and administrative workflow execution, • Support financial and business processes such as claims submission, payment coordination, and collections, • Oversee communication systems and service workflows to ensure a seamless, upscale client and patient experience, • Maintain the office and clinic environment to consistently meet the high-end operational and brand standards of Won & Co.’s affiliated practices, • Identify operational gaps, streamline processes, and implement efficiency improvements, • Collaborate closely with company leadership and cross-functional teams including Financial Operations & Analysis, Marketing & Branding, and Clinical Operations Through this role, you will gain exposure across multiple upscale healthcare practices in a high-performance environment, with a clear trajectory toward senior operations and managerial leadership as Won & Co. continues to scale. What We're Looking For • Strong initiative with an ownership mindset, • Excellent organizational and communication skills, • High attention to detail with the ability to manage multiple priorities, • Professional, proactive, and solution-oriented approach, • Comfort working with schedules, systems, data, and workflows, • Desire to grow within business operations and leadership Healthcare or dental experience is helpful but not required. Structured onboarding and training are provided. Qualifications • Bachelor’s degree in Business, Healthcare Administration, Operations, Communications, Hospitality Management, or a related field preferred, • 1 to 3 years of experience in operations, administration, customer service, healthcare support, or coordination roles (internships accepted), • This is a fully in-person role based onsite at our core clinics in Hoboken or Montvale, with occasional onsite support at affiliated clinic locations as needed Compensation & Growth Levels Coordinator Level (Currently Hiring): $52,000 – $57,000 annually Managerial Level (Future Growth Opportunity): $62,000 – $70,000 annually Director Level (Future Leadership Role): Approximately $85,000+ annually Growth levels are based on performance, leadership development, and expanded operational responsibility. Managerial and Director roles are not currently open but represent advancement opportunities as the organization continues to scale. Compensation and Benefits • Competitive salary with growth potential, • Paid Time Off (PTO), • Medical insurance coverage, • Direct exposure to real business operations and leadership development, • Advancement opportunities within a rapidly growing management company 📍 Follow us on Instagram:

Job Title: Operations Supervisor Department: Operations Reports To: Service Center Manager FLSA Status: Exempt Location: Jersey City, NJ Schedule: Sunday- Start time between-2pm & 4pm to 1am Mon- Start between midnight-2am working 8- 10 hours Tuesday -Start between midnight-2am working 8-10 hours Wednesday- Start between midnight-2am working 8- 10 hours Thursday- Start between midnight-2am working 8 – 10 hours Off Fridays and Saturdays. SUMMARY: At Daylight we owe our success to the efficiency of our organizational processes. To help maintain and grow this standard, we’re seeking an experienced operations manager to oversee daily activities. As an ideal candidate, you’ll have a sharp business mind and proven success managing multiple departments within the operation toward maximum productivity. You’ll be highly skilled in employee relations, operational metrics, and overall coaching as stablished leader. Additionally, you’ll display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your team. Your ultimate responsibility is to increase our operational efficiency within Daylight Transport, as we continue to learn, innovate and succeed together. RESPONSIBILITIES: • Manages all employee work schedules and time off requests., • Closely works with the Assistant Manager and/or Service Center Manager to ensure alignment in meeting daily/weekly/monthly and yearly business objectives., • Maintain constant communication with upper management, staff, and vendors to ensure proper operations of the service center., • Develop, implement, and maintain quality assurance protocols., • Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity., • Actively pursue strategic and operational objectives., • Ensure operational activities remain on time and within a defined budget., • Conducts daily inspections to ensure compliance with local state, federal safety regulations, as well as OSHA in conjunction with the safety team., • Strive for continuous improvement in all areas of service center operations., • Knowledge of Truckmate system and any other computer/internal freight monitoring systems used., • Diligently monitors freight movement., • Makes quick and informed decisions based on the volume levels and communicates schedule to affected employees by using manpower worksheet., • Works assigned shift/s as needed, must be available to work depending upon customer pickup and delivery schedules., • Monitors and evaluates the safety of each employee daily, trains on safety processes as needed., • Keeps strategic relations with Linehaul operations to monitor freight movement., • Manages, assigns employees around the dock to ensure proper utilization and development of employees, equipment, loading and unloading while meeting Daylight’s and customer expectations., • Lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup and implementation of career development plans through Catalytic Coaching for all direct reports and problem resolution., • Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service., • Partner with cross-functional support teams in improving the proprietary tools and systems. SUPERVISORY RESPONSIBILITIES – Yes. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE – High School diploma or General Education degree (GED) required. Preferred of three (3) to five (5) -year of leading Management experience and/or training. LANGUAGE SKILLS - Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization. MATHEMATICAL SKILLS - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. REASONING ABILITY- Apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Must possess analytical skills and ability to think quickly. OTHER SKILLS/QUALIFICATIONS - Computer literate, PC and mainframe; Previous forklift experience a plus, must be able to have a flexible work schedule in order to meet customer pickup and delivery schedules. Proficiencies with all Microsoft working tools (Outlook, Excel, Word, etc.) PHYSICAL DEMANDS- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to walk/stand; use hands to finger or feel; and reach with hands and arms. The employee is required to speak or hear. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work place environment is usually high to moderate, ability to withstand severe weather conditions as the environment is a typical warehouse environment, in which you may experience extreme cold and/or extreme heat. Daylight Transport is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

Trustpoint.One is excited to partner with a respected Plaintiff-side Mass Torts legal services provider in Newark, NJ, in search of two reliable and professional Temporary Call Center Representatives. This fully onsite assignment will support the firm’s intake and client communication efforts during a short-term project expected to last approximately three weeks. This opportunity is ideal for individuals who are comfortable speaking with clients by phone, documenting conversations accurately, and assisting a busy legal services team. While the assignment is short-term, the client values strong performers and often keeps talented individuals in mind for future opportunities. About the Role: As a Temporary Call Center Representative, you will be responsible for handling inbound and outbound calls with clients while logging key information into the firm’s system. The role also includes basic data entry to ensure call details and client updates are properly documented. Responsibilities: • Answer inbound client calls and provide professional assistance., • Make outbound calls to follow up with clients as needed., • Log call details and relevant information accurately into the firm’s system., • Perform basic data entry to update and maintain client records., • Ensure all information entered is complete and accurate., • Work onsite at the firm’s convenient Newark, NJ office. Qualifications: • Strong communication and phone skills., • Comfortable speaking with clients in a professional and friendly manner., • Basic data entry skills with strong attention to detail., • Ability to multitask while speaking on the phone and documenting information., • Prior call center or customer service experience is helpful but not required., • Ability to work efficiently in a fast-paced office environment. Contract Details: • Fully onsite position based in Newark, NJ., • Initial assignment expected to last approximately three weeks., • Monday – Friday, 9:00 AM – 6:00 PM., • Pay rate expected to be $23 per hour, commensurate with experience. Why Work With Trustpoint.One? We partner with respected law firms and legal service providers nationwide to connect skilled professionals with meaningful work. Many of our contract placements lead to long-term opportunities — we don’t want to let great people go! Apply now if you're ready to bring your professionalism and communication skills to a busy and respected organization. All candidates must be able to work at a computer screen for a sustained amount of time. Infrequent lifting and carrying up to 30 pounds. Trustpoint.One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

HCLTech is looking for a highly talented and self- motivated SAP Delivery Lead - Life Sciences to join it in advancing the technological world through innovation and creativity. Job Title: SAP Delivery Lead - Life Sciences Job ID: 39100 Position Type: Full-time Location: Remote w/travel Position Summary: The Delivery Lead for the Life Sciences in North America will be responsible for overseeing the end-to-end delivery of SAP transformation programs and digital innovation initiatives for Life Sciences clients. This role is pivotal in driving customer experience reinvention, operational excellence, and strategic value through technology. The ideal candidate will be a seasoned industry practitioner with deep expertise in SAP and a proven track record of leading large-scale transformation programs. Key Responsibilities: • Lead the delivery of SAP transformation programs for Life Sciences clients across North America., • Serve as the primary delivery point of contact for clients, ensuring alignment with business goals and exceptional service quality., • Drive digital transformation initiatives focused on customer experience, leveraging SAP S/4HANA, RPA, IoT, and Cloud technologies., • Conduct strategic business process workshops and provide innovative IT solutions to enhance operational efficiency., • Collaborate with sales and service lines to identify growth opportunities and deliver value-driven solutions., • Foster strong client relationships and act as a trusted advisor in strategic conversations., • Manage large, globally dispersed delivery teams and ensure successful program execution. Education: Bachelor’s degree in Information Technology, Business Administration, or a related field. Advanced degree or relevant certifications (e.g., SAP, PMP, ITIL) preferred. Experience: Minimum of 12-15 years of experience in IT service delivery, with at least 6-8 years in leading SAP transformation programs for Life Sciences customers. Skills: • Strong leadership and client-facing communication skills., • Proven ability to manage large-scale SAP implementations and transformation programs., • Experience with SAP S/4HANA Industry Best Practices and business process workshops., • Knowledge of RPA, IoT, and Cloud technologies to drive SAP value., • Ability to manage complex technical and operational issues., • Proficiency in service management frameworks and platforms., • Experience managing large P&Ls and working in matrixed environments., • Customer-focused with a commitment to delivering high-quality service., • Strategic thinker with the ability to align IT services with business objectives., • Adaptable and resilient, with the ability to manage change effectively., • Innovative and transformative mindset with a focus on business value., • Willingness to roll up sleeves and get work done in dynamic environments. Pay and Benefits Pay Range Minimum: $139,000 base per year Pay Range Maximum: $286,000 base per year HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation. A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year How You’ll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

HCLTech is looking for a highly talented and self- motivated SAP Delivery Lead - North America to join it in advancing the technological world through innovation and creativity. Job Title: SAP Delivery Lead - North America Job ID: 90969 Position Type: Full-time Location: Remote w/travel Position Summary: The SAP Delivery Head in North America will be responsible for overseeing the end-to-end delivery of SAP transformation programs and digital innovation initiatives for SAP clients. This role is pivotal in driving customer experience reinvention, operational excellence, and strategic value through technology. The ideal candidate will be a seasoned practitioner with deep expertise in SAP and a proven track record of leading large-scale transformation programs. Key Responsibilities: • Lead the delivery of SAP transformation programs across North America., • Serve as the primary delivery point of contact for clients, ensuring alignment with business goals and exceptional service quality., • Drive digital transformation initiatives focused on customer experience, leveraging SAP S/4HANA, RPA, IoT, and Cloud technologies., • Conduct strategic business process workshops and provide innovative IT solutions to enhance operational efficiency., • Collaborate with sales and service lines to identify growth opportunities and deliver value-driven solutions., • Foster strong client relationships and act as a trusted advisor in strategic conversations., • Manage large, globally dispersed delivery teams and ensure successful program execution., • Promote continuous improvement and transformation of delivery models, including GenAI-based service innovations. Qualifications: Education: Bachelor’s degree in Information Technology, Business Administration, or a related field. Advanced degree or relevant certifications (e.g., SAP, PMP, ITIL) preferred. Experience: Minimum of 15-20 years of experience in IT service delivery, with at least 8-10 years in leading SAP transformation programs. Skills: • Strong leadership and client-facing communication skills., • Proven ability to manage large-scale SAP implementations and transformation programs., • Experience with SAP S/4HANA Industry Best Practices and business process workshops., • Knowledge of RPA, IoT, and Cloud technologies to drive SAP value., • Ability to manage complex technical and operational issues., • Proficiency in service management frameworks and platforms., • Experience managing large P&Ls and working in matrixed environments., • Customer-focused with a commitment to delivering high-quality service., • Strategic thinker with the ability to align IT services with business objectives., • Adaptable and resilient, with the ability to manage change effectively., • Innovative and transformative mindset with a focus on business value., • Willingness to roll up sleeves and get work done in dynamic environments. Pay and Benefits Pay Range Minimum: $146,000 base per year Pay Range Maximum: $300,300 base per year HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation. A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year How You’ll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Posting Type Remote/Hybrid Job Overview The Technical Account Management Team proactively supports our customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products. As a member of the Technical Account Management Team, the lead Technical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs. The TAM is responsible for developing an account plan and strategy for leveraging the Relativity platform to achieve the customers' desired objectives. The TAM performs ongoing technical account oversight and manages the technical relationship with the customer. In this role you will be required to work cross-functionally and apply critical thinking skills to solve problems and guide internal stakeholders to appropriate solutions for our business and customers. This role requires prior Relativity experience. Job Description and Requirements Role Responsibilities * Develop a strong understanding of projects impacting your service area and ensuring service impact is minimized * Help guide the resolution of critical customer incidents * Lead technical success plans to ensure customers have a positive and successful experience using Relativity * Be accountable for the quality of Service provided; ensuring future demand from growth and projects is understood and factored into capacity planning for customers * In the role of an SME, work collaboratively with cross-functional teams to enhance the product and create a better customer experience across multiple verticals * Drive internal service review meetings covering performance, service improvements, quality, and process * Partner with other senior level team members in Product, and Engineering as needed to troubleshoot and resolve customer incidents * When interacting with our customers, takethe initiative toprovidethe best practiceson theuse ofRelativity * Maintain the flexibility to work other time frames as needed or requested * Commitment to and consistent demonstration of core company values * Contributeto and follow Knowledge-Centered Support (KCS) processes and best practices * Exhibit subject matter expert (SME) knowledge in Relativity * Relativity Certified Administrator required Preferred Qualifications • 7+ years in a technical role directly supporting customers, • Highly-developed written and verbal communication skills, • Ability to work efficiently under pressure, drive projects to completion and meet deadlines., • Ability to manage multiple projects simultaneously and prioritize based on company and team objectives., • Meticulous attention to detail., • Experience working in a SaaS, IaaS and/or Hybrid environments, • Experience with and knowledge of e-discovery industry and products., • ITIL Certification, • Relativity Expert/Master certification Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $100,000 and $150,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

About Us At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work in 2025 for the sixth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs. Overview Selective Insurance is hiring a Vice President of Risk Management & Premium Audit to lead strategy development and execution of Risk Management (Risk Control or Loss Control) and Premium Audit programs for standard lines commercial insurance clients. This role is responsible for the design of the department structure and ensures Risk Management and Premium Audit operations are adequately staffed, trained, and equipped to deliver consistent, high-quality services across all regions while driving compliance, operational excellence, and continuous improvement. This leader will collaborate closely with both regional and corporate operations to ensure alignment and to address the needs of local markets and overall company strategy. This position can be located in either our Charlotte, N.C. office or our future Short Hills, N.J. location. Until the new Short Hills headquarters is operational, the successful candidate will be required to work in our Branchville, N.J. location during the interim. Responsibilities • Develop enterprise-wide strategies for the Risk Management, Premium Audit and Telematics departments, setting performance standards, driving continuous improvement, and ensuring adherence to company policies through rigorous audits and quality assurance programs., • Drive safety, loss prevention, premium audit and telematics transformation initiatives by leveraging advanced analytics, predictive modeling, and emerging technologies (including Artificial Intelligence) to drive measurable reductions in loss ratios and operational inefficiencies. Manage vendor relationships within each function with external partners that provide offerings including automation systems and value added services., • Own departmental budget, including budget development, resource optimization, and workforce and vendor planning; deploy staffing models that maximize productivity and align with strategic priorities., • Design and implement tailored service strategies that proactively reduce loss exposure, improve account profitability, and reinforce long-term customer relationships., • Oversee field operations for Risk Management and Premium Audit, including work from internal employees and from field vendor partnerships. Integrate operations seamlessly across regions, ensuring accuracy, compliance, and consistency across lines of business; implement controls to safeguard financial integrity., • Risk Management - develop Risk Management strategies that align with corporate objectives, regulatory mandates, long-term profitability goals and regional needs; establish governance frameworks to monitor and mitigate emerging risks., • Risk Management - establish strategy and standards around the function serving the role as a trusted advisor to clients and internal stakeholders, delivering consultative expertise on risk characteristics, safety program design, and audit requirements to strengthen retention and enhance client value. Collaborate with underwriting leadership to define risk selection guidelines, influence portfolio quality, and support strategic decisions for new and renewal accounts., • Risk Management - govern and continuously update the Risk Management Operations Manual, technical guides, and digital resource platforms, ensuring scalability, compliance, and best-in-class practices.Risk Management - govern and continuously update the Risk Management Operations Manual, technical guides, and digital resource platforms, ensuring scalability, compliance, and best-in-class practices. Knowledge and Requirements • Expert-level knowledge of global industry Risk Management / Loss Control standards and compliance frameworks, including NFPA, OSHA, DOT, and premium audit standards, ensuring adherence to best practices and regulatory requirements., • Extensive experience in Risk Management / Loss Control, encompassing strategic account management and hands-on execution of on-site surveys and comprehensive risk assessments. Familiarity with a broad spectrum of business segments and commercial lines of business highly preferred., • Excellent analytical, communication, negotiation, and client relationship skills., • Proficiency in Microsoft Office and familiarity with risk management and audit technology platforms., • Dedicated to continuous learning and innovation, actively applying emerging concepts and technologies to strengthen organizational resilience and competitive advantage. Education and Experience • Bachelor's degree in Risk Management, Safety Engineering, Accounting or related field; advanced degree preferred., • 10+ years of experience in loss prevention engineering, safety management, premium audit, or commercial Risk Management / Loss Control., • 7+ years of leadership experience managing multi-regional teams and strategic programs., • Preferred Certifications: CSP, ARM, or equivalent. Total Rewards Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our ___. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs. Pay Range USD $188,000.00 - USD $258,000.00 /Yr. Additional Information Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions. For Massachusetts Applicants It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description Newark, NJ | Full-Time | $25–$30/hr + Weekly Bonus | Branded Van + Tools Provided At WindshieldHUB, we don’t just fix glass — we set the standard for modern auto glass service. We’ve helped over 1 million drivers nationwide and are a brand trusted across more than 100 cities, delivering precision, convenience, and professionalism at every stop. What sets us apart? Our cutting-edge, in-house technology — built by our own Technology Department — powers everything from instant customer quotes to seamless technician scheduling, dispatching, and tracking. This system creates a faster, more efficient process for both our customers and employees, allowing you to spend less time on paperwork and more time doing what you do best. We’re expanding our elite technician team in Newark, NJ, and we’re looking for a Master-Level Auto Glass Technician to lead with confidence, expertise, and pride. If you're the go-to expert for complex installs, recalibrations, and clean work — and you want to be treated like the professional you are — this is your next move. Compensation & Weekly Bonus: • $25–$30/hour base pay (depending on experience), • Weekly performance bonuses, • Overtime available, • Branded take-home van – fully equipped, wrapped, and insured, • All tools, uniforms, and installation equipment provided, • Tablet & mobile app for seamless job tracking and routing, • Additional $200 per week for 20+ completed orders, • Paid time off, paid holidays, and parental leave, • Training & Onboarding Tech, • City-Level Supervisor, • Regional Manager, • Perform flawless glass replacements on all types of vehicles, • Handle ADAS calibrations with care and accuracy, • Take on complex jobs: side glass, back windows, regulators, • Maintain vehicle, tools, and documentation to company standards, • 5+ years of hands-on auto glass experience, • Experience with ADAS calibration systems (preferred), • Valid driver’s license + clean MVR, • Ability to lift 50+ lbs and work outdoors, • AGRSS or AGSC certification is a plus — or we’ll help you get there, • We equip you fully — no out-of-pocket expenses, • You’re paid fairly and on time, • You work efficiently, not rushed or overloaded Email your resume to: [ Job Type: Full-time Work Location: On the road Powered by JazzHR ltd4IdYsuw

Job Description Reports to: Installation Supervisor or Project Manager Preface: CBM of America, LLC. is committed to building a communications technology solutions company consisting of innovative, dedicated and passionate professionals, who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product, and every service, on time with the highest quality possible. To build a company that always keeps its promises. Summary: The Installation Technician Level 4 will be required to perform all intermediate and advanced installation work activities. The Installation Technician Level 4 should have a clear understanding of all Installation and Quality Standards contained in GR-1275 and NSTD119 Standards as well as specific CBMA and customer local requirements. Duties and Responsibilities: ● Work with minimum supervision and be certified in Skill levels 1, 2 and 3. ● Input job status, issues and requests and all-expense-related information into the Project Management platform. ● Reconcile materials for sales order using web-based inventory control forms. ● Understand the scope of work and customer expectations as well as the profitability objectives and timeframes. ● Control all on-site aspects of the job and work closely with the Installation Supervisor or Project Manager to ensure customer satisfaction. ● Understand the scope of work of the job as well as the efficiency expectations given by the Installation Supervisor or Project Manager. ● Interface directly with the Installation Supervisor or Project Manager and Engineering Department to resolve any order issues. Correct job specifications, drawings, documentation and record all changes in the Project Management platform. ● Maintain tools assigned to the job as well as monitor tool calibration requirements. ● Perform hardware testing, such as power verification, device provisioning and system tests. ● Responsible for all work meeting all customer standards. ● Meet or exceed customer and internal documented acceptable levels of quality. Credentials and Experience: ● Requires minimum of 5 years of Data Center/PoP/CO installation experience. Knowledge, Skills and Abilities: ● Lead Installation Technician should have minimum 5 years Data Center/PoP/CO installation experience. ● Should possess a good mechanical aptitude. ● Should possess a good knowledge of basic power tools. ● Should have the ability to adapt to various work environments. ● Should have good knowledge of optical routing equipment installations. ● Should have good knowledge of fiber optic cable installation & testing practices. ● Should have good knowledge of AC/DC power. ● Should have good knowledge of infrastructure installation work (equipment racks, cable racks and fiber duct etc.) Special Requirements ● Due to the nature of our Customers’ requirements, work schedules and hours of operation are dynamic. The Lead Technician must be able to adjust to varying work schedules which may include all work shifts. ● Travel up to 100%. Installers may be expected to travel periodically to work locations outside of commutable area. Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● The employee will be required to use his/her hands 50% of the time to type, write, and handle paperwork. ● The employee will be required to climb and work off of ladders. ● The employee will be required to work under raised floors. ● The employee will be required to cut and drill metal and concrete. ● The employee must be able to distinguish between different colors. ● The employee will be possibly riding in a company vehicle to and from customer sites, sitting at a desk 10% of the time with walking between offices and other work areas from time to time and working in tight spaces that include computer network infrastructure. ● The employee may, from time to time, be required to lift weight (i.e., paper boxes and installation materials) up to 50 pounds. ● Close vision (clear vision at 20 inches or less) is generally required, as the employee will be working at a computer, working with files & paperwork, working with tools and working on specialized computer & networking devices. Work Environment: ● The work environment can consist of a customer data center, telecom central office, warehouse, computer networking or office network setting. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EEOC Statement: CBM is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws. Company DescriptionCBM of America, LLC (CBMA), is Network Deployment company that has also been an innovator and provider of custom network solutions for the communications industry for over three decades. Our Mission CBM of America, LLC is committed to building a communications technology solutions company consisting of innovative, dedicated and passionate professionals, who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product, and every service, on time with the highest quality possible. To build a company that always keeps its promises. CBM of America prides itself in attracting, developing, and engaging a mix of talent to help address the fast-paced communications service providers industry. We are always looking for passionate, driven and talented individuals to join every facet of our team.CBM of America, LLC (CBMA), is Network Deployment company that has also been an innovator and provider of custom network solutions for the communications industry for over three decades.\r\n\r\nOur Mission\r\nCBM of America, LLC is committed to building a communications technology solutions company consisting of innovative, dedicated and passionate professionals, who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product, and every service, on time with the highest quality possible. To build a company that always keeps its promises.\r\n\r\nCBM of America prides itself in attracting, developing, and engaging a mix of talent to help address the fast-paced communications service providers industry.\r\n\r\nWe are always looking for passionate, driven and talented individuals to join every facet of our team.

Job Description Summary The ideal location for this role is the East Hanover, NJ site but remote work may be possible (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. If associate is remote, all home office expenses and any travel/lodging to specific East Hanover, NJ site for periodic live meetings will be at the employee's expense. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. The Executive Director, Product Strategy Lead (PSL) will lead the creation, implementation, orchestration and measurement of the integrated product strategies for an indication of a product within a given therapeutic area in the US, under the leadership of a General Manager for the Prod-uct or Portfolio. This individual will contribute to the key decision making for maximizing the impact of the product under their remit while actively and appropriately managing resource allocation across multiple teams, and multiple functions. This will be done in consultation with various teams and functions, including Marketing, Sales, Novartis Patient Support, Market Access, Insights and Decision Science and Medical about their respective strategies, plans and proposed resourcing. This leader will impact the Novartis legacy in his/her responsibility for accelerating impact in the product/while leading through a business-critical transformation. This role will contribute to the management of the full P&L for the assigned product, under the final leadership of the General Manager for the Product or Portfolio and will partner closely with functional heads for decision-making of resource allocation to deliver the most accelerated impact for the product. This leader will be a key member of the General Manager team in the Integrated Product Strat-egy Organization and is expected to demonstrate accountability for the assigned product or indication and responsibility for broader enterprise leadership in their decisions and engagement across the US Pharma organization. This leader has a passion for transformational enterprise leadership, decisive strategy in service of delivering higher impact for patients, customers, healthcare systems with higher quality, speed and agility. Additionally, this leader will be responsible for ensuring that customer engagement and relationship building are factored into the product/ indications' strategic approach and performance metrics to optimize the approach and identify potential areas of risk. Job Description Key Responsibilities: • Perform strategic assessments of select competitor activities, including market situation analysis, strategic forecasting, strategic and operational benchmarking, articulation of implications and drive development of a cross-functional competitive response plan in legal and compliant manner., • Monitor/benchmark strategic plans and key developments of competitors to provide early warning for potential threats and opportunities for successful implementation of prioritized critical initiatives and tactical plans., • Proactive surveillance of core Disease Area healthcare & macroeconomic environment including policy, regulatory, health technology to identify threats and opportunities relevant to planning initiatives in the US and identify business critical trends in advance to drive portfolio growth in the future., • Drive the design and execution of competitive planning initiatives (competitive simulations) for key products subject to significant competitive events. Ensure the effective implementation and integrity of all competitive and business intelligence activities such as primary research, and other appropriate intelligence gathering and analysis projects through timely and appropriate coordination with team members and external vendors., • Lead strategic planning for lifecycle management (LCM) across the Therapeutic Area portfolio with focus on maximizing the long-term value of our assets, • Work closely with cross-functional teams including Medical Affairs, Development, Strategy & Growth, Novartis Technical Operations, Regulatory, Finance, Supply Chain, Trade and Market Access to ensure realization of LCM priorities. Proactively address/manage risks and issue escalation. Ensure close coordination with peers and key matrix partners, on forecasts and cost projections and appropriate coordination with team members, and external vendors, • Liaison with key cross-functional partners such as Market Access, Medical, BD&L, M&A, Biomedical Research, Development and S&G teams to develop US go/no-go position and critical success factors on pipeline assets, • Inform commercial implications to early asset development plans, as well as drive development of US-centric commercialization strategy for assets in later stages (pre-FDP) to inform strategic product profile development and ensure transition to established IPSTs as appropriate., • Strong relationship with International TA to ensure that commonalities can be maximized, and differences can be elevated for appropriate discussion., • Develop center of excellence capabilities within the team Essential Requirements: Education (minimum/desirable): Bachelor's Degree is required in relevant area, MBA or advanced degree preferred Required: • Minimum 10 years of commercial experience with multiple functional experience (ideally including new products/ pipeline/ lifecycle management) in a pharmaceutical, biotech, healthcare, or consulting environment, inclusive of at least 2 different types of cross-functional roles/experience, • Recent US Market experience with launch and various product lifecycle stages, • Experience partnering with Medical Affairs and Development to inform strategic choices, • Highly motivated individual who can work with a high degree of autonomy, in a dynamic environment applying creative problem-solving skills and industry knowledge., • Possess a portfolio approach and experience uncovering and implementing innovative strategies in a competitive marketplace., • Ability to be a leader and proactive custodian for consistent competitive readiness excellence Desirable Requirements: • Experience in multiple therapeutic areas preferred, • Experience with Insights & Analytics and/or Market Access a plus, • Ability to influence, communicate effectively and engage confidently with senior level leaders, including ECN, USLT and SVP, • Able to work in a highly complex, ambiguous and dynamic environment with high visibility and tight timelines Novartis Compensation Summary: The salary for this position is expected to range between $236,600.00 and $439,400.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. To learn more about the culture, rewards and benefits we offer our people click ___. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $236,600.00 - $439,400.00 Skills Desired Business Development, Business Strategy, Collaboration, Curiosity, Data Analytics, Decision Making Skills, Finance, Go-To-Market Strategy, Influencing Skills, Leadership, Operations, Prioritization, Strategic Partnerships, Strategic Planning

Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You'll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Job Description Key Responsibilities: • Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions., • Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes., • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support., • Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility., • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person., • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency., • Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience., • Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements: • Bachelor's degree required from 4-year college or university., • Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply., • Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers., • Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws., • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Desirable Requirements: • Experience across therapeutic groups, disease states, account management strategy, and new product launches., • Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: The position will be filled at level commensurate with experience. • Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience., • Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively., • Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities., • Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: • Associate Territory Account Specialist: $77,000 and $143,000 per year, • Territory Account Specialist: $93,800 and $174,200 per year, • Senior Territory Account Specialist: $119,700 and $222,300 per year, • Executive Territory Account Specialist: $132,300 and $245,700 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $119,700.00 - $222,300.00 Skills Desired Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills

Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You'll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Job Description Key Responsibilities: • Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions., • Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes., • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support., • Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility., • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person., • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency., • Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience., • Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements: • Bachelor's degree required from 4-year college or university., • Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply., • Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers., • Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws., • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Desirable Requirements: • Experience across therapeutic groups, disease states, account management strategy, and new product launches., • Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: The position will be filled at level commensurate with experience. • Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience., • Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively., • Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities., • Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: • Associate Territory Account Specialist: $77,000 and $143,000 per year, • Territory Account Specialist: $93,800 and $174,200 per year, • Senior Territory Account Specialist: $119,700 and $222,300 per year, • Executive Territory Account Specialist: $132,300 and $245,700 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $119,700.00 - $222,300.00 Skills Desired Account Management, Commercial Excellence, Communication, Compliance, Conflict Management, Cross-Functional Work, Customer Insights, Ethics, Healthcare Industry, Influencing Skills, Negotiation, Sales, Technical Skills

Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You'll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Job Description Key Responsibilities: • Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions., • Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes., • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support., • Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility., • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person., • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency., • Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience., • Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements: • Bachelor's degree required from 4-year college or university., • Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply., • Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers., • Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws., • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Desirable Requirements: • Experience across therapeutic groups, disease states, account management strategy, and new product launches., • Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: The position will be filled at level commensurate with experience. • Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience., • Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively., • Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities., • Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: • Associate Territory Account Specialist: $81,200 and $150,800 per year, • Territory Account Specialist: $114,100 and $211,900 per year, • Senior Territory Account Specialist: $132,300 and $245,700 per year, • Executive Territory Account Specialist: $145,600 and $270,400 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $132,300.00 - $245,700.00 Skills Desired Account Management, Commercial Excellence, Communication, Compliance, Conflict Management, Cross-Functional Work, Customer Insights, Ethics, Healthcare Industry, Influencing Skills, Negotiation, Sales, Technical Skills

Job Description Summary Location: #LI-Hybrid Novartis is on a mission to transform medicine and improve lives worldwide. As a global leader in healthcare, we leverage advanced technology and data to deliver patient-centric solutions, enhance customer engagement, and drive innovation. The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging superior data to identify actionable insights that drive enhanced performance. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. The US CRM organization sits within IDS and plays a crucial role in driving the transformation to a next-generation Customer360 operating model. Reporting into the VP, Head of CRM Product Management, the ED, CRM Product Management, Data & AI will play a leadership role in the strategy, development, and implementation of best practice Data and AI capabilities within the US CRM ecosystem. This "hands-on" role is pivotal in transforming the CRM operating model by integrating advanced analytics, machine learning, and agentic solutions to deliver a world-class, customer-centric experience. The ED, CRM Product Owner, Data & AI partners closely with business and IT leadership to build a robust data foundation and activate AI-driven transformation across the US commercial organization. This position will be located at East Hanover, NJ and will not have the ability to be located remotely. This position will require 20% travel as defined by the business (domestic and/ or international) Job Description Key Responsibilities: • . Drive CRM Data & AI Integration: Champion the adoption of advanced data analytics and AI technologies to optimize CRM processes, elevate customer engagement, and deliver actionable insights across the organization., • Own CRM Data & AI Product Vision, Roadmap, and Delivery: Develop a deep understanding of the current product, business, industry, and technical landscapes. Define, communicate, and execute the vision and strategy for Data & AI capabilities within CRM, ensuring every initiative is aligned with business goals and stakeholder needs., • Gather CRM Data & AI Requirements: Gather and interpret business needs, translating them into system and process improvements powered by Data & AI., • Deliver Product Management Excellence: Establish and uphold high standards for product management delivery by driving disciplined execution, ensuring predictable and high-quality product releases, and continuously improving delivery processes to achieve business outcomes and stakeholder satisfaction., • Transform Business Processes: Analyze current business processes and gaps, then design, implement, and scale improvements using data-driven and AI-enabled solutions to drive operational excellence., • Lead Cross-Functional Collaboration: Facilitate collaboration between senior business leaders and working teams, actively securing input, feedback, and alignment on Data & AI initiatives to accelerate transformation., • Ensure Governance & Compliance: Establish and enforce governance frameworks that guarantee all Data & AI initiatives meet regulatory, privacy, and compliance requirements., • Build and Develop High-Performing Teams: Recruit, mentor, and lead groups of Product Owners, managing dependencies between backlogs and fostering a culture of innovation and continuous improvement., • Translate Business Needs into Solutions: Gather, interpret, and prioritize business requirements, converting them into system and process enhancements powered by Data & AI., • Drive Change Enablement: Proactively align stakeholders, identify risks, and remove barriers to ensure successful adoption and sustained progress of Data & AI initiatives., • Evangelize CRM Strategy: Promote the CRM strategy and communicate impact across the organization through stakeholder meetings, leadership forums, and targeted communications., • Optimize CRM Investment: Prioritize and implement best practices (e.g., clicks vs. code, agentic vs. manual, UX optimization), and conduct build vs. buy analyses to maximize the value of CRM investments., • Maintain a deep understanding of the Life Sciences CRM Data and AI landscape including Salesforce and Veeva, as well as best practices across different industries. Novartis seeks an accomplished product management leader with experience and demonstrated success transforming CRM, and Data & AI programs within commercial operations. Strong management, partnership, and intellectual maturity are needed. A comprehensive understanding of best practices in CRM Data and AI applications for pharmaceutical sales and marketing, and the dynamics of the global healthcare environment is crucial. Essential Requirements: Education: Bachelor's degree in related field is required; Master of Science and/or MBA preferred • Proven success in leading product management for large-scale CRM transformation, including accountability for delivery, change management, UX, Governance, communication strategy, and risk and compliance mitigation, • Minimum 10+ years of experience in product management, technology strategy, innovation, or leadership roles, preferably in the pharmaceutical, healthcare, or CRM sectors, • Deep understanding of the CRM landscape (Sales, Marketing and Service), including Salesforce (Agentforce, Marketing Cloud, Health Cloud, Data Cloud, Core platform), Veeva, and the major and evolving players in the ecosystem., • Deep expertise in CRM, AI, and Data platforms and architectures (e.g., Salesforce, Salesforce Data Cloud, Veeva, OpenAI, Snowflake, or similar data lake technologies)., • Advanced experience designing, implementing, and integrating AI technologies-including generative AI, machine learning models, and agentic solutions-into CRM ecosystems to drive business value and customer-centric outcomes., • Deep understanding of integration and related security technologies and patterns, as well as the tradeoffs of each., • Deep understanding of the pharmaceutical industry, including regulatory requirements, market dynamics, and emerging AI technologies, • Experience managing and being accountable for the operations of large product management teams, including backlog health and prioritization, agile practices and ceremonies, and driving strategic innovation, • Excellent leadership skills with the ability to build and lead high-performing teams, • People management experience within CRM, AI, technology, or data-driven environments required, • Must possess an ability to foster cross-functional alignment of key stakeholders to create a disciplined, ambitious, and collaborative, global, commercial CRM strategy, • Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions, • Ability to adapt strategies and approaches in a rapidly evolving technological landscape The salary for this position is expected to range between $236,600.00 and $439,400.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $236,600.00 - $439,400.00 Skills Desired Agility, Brand Awareness, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Analytics, Digital Marketing, Go-To-Market Strategy, Influencing Skills, Inspirational Leadership, Marketing Strategy, People Management, Product Positioning, Product Roadmap, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing

Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You'll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Job Description Key Responsibilities: • Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions., • Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes., • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support., • Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility., • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person., • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency., • Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience., • Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements: • Bachelor's degree required from 4-year college or university., • Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply., • Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers., • Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws., • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Desirable Requirements: • Experience across therapeutic groups, disease states, account management strategy, and new product launches., • Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: The position will be filled at level commensurate with experience. • Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience., • Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively., • Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities., • Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: • Associate Territory Account Specialist: $77,000 and $143,000 per year, • Territory Account Specialist: $93,800 and $174,200 per year, • Senior Territory Account Specialist: $119,700 and $222,300 per year, • Executive Territory Account Specialist: $132,300 and $245,700 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $119,700.00 - $222,300.00 Skills Desired Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills

Under the direction of senior leadership, this role is responsible for ensuring high-quality support and service to patients and their families. The position focuses on promoting service excellence, enhancing patient satisfaction, and supporting a culture of continuous improvement. Core Competencies • Ability to work independently and demonstrate self-motivation, • Strong leadership and staff supervision skills, • Effective problem-solving and organizational abilities with sound judgment, • Strong time management and ability to manage multiple priorities, • Ability to collaborate with cross-functional leaders to resolve issues, • Expertise in service excellence principles, implementation, and evaluation, • Positive, proactive, and customer-focused mindset with a sense of urgency, • Strong communication, negotiation, and analytical skills, • Partner with department leaders to support hiring decisions, including interviewing candidates and providing recommendations, • Provide ongoing feedback on customer service performance and patient satisfaction, • Participate in staff evaluations, including annual reviews and performance improvement planning, • Address patient satisfaction concerns in collaboration with clinical leadership, • Ensure staff compliance with organizational policies and procedures, • Conduct investigations and collaborate with HR on disciplinary actions when necessary, • Recognize and reward staff contributions through established recognition programs, • Assign and oversee staff work activities, • Act with appropriate autonomy in matters related to service excellence, • Coordinate employee engagement and satisfaction initiatives, • Conduct patient rounding to ensure comfort, address concerns, and enhance the overall experience, • Communicate with clinical teams regarding delays or patient needs, • Evaluate service processes and recommend improvements, • Collaborate with clinical staff and support services to resolve patient and family concerns, • Partner with leadership and performance improvement teams to address areas of dissatisfaction, • Serve as a liaison between patients, staff, and medical providers to support positive experiences, • Manage and resolve complaints, implementing corrective actions as needed, • Conduct post-discharge follow-up with patients, • Participate in committees focused on patient experience metrics and improvement initiatives, • Promote a culture of safety, service excellence, and continuous improvement, • Ensure adherence to all applicable organizational policies and regulatory requirements EDUCATION: Bachelor's Degree EXPERIENCE: 3 – 5 years customer service and/or concierge/hospitality experience. LICENSURE/QUALIFICATIONS: This position requires superior communication, supervisory and interpersonal skills both face to face and on the telephone. Familiarity with foreign languages, particularly Spanish, is preferred. Supervisory / management experience is preferred. Proficiency in Microsoft Office applications including Outlook, Word, Excel and PowerPoint.

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. JOB SUMMARY: The Associate Director, Americas Network Lead will be responsible for endtoend leadership of network infrastructure operations across all sites in the Americas region. This will include ownership of Eisai's hybrid network ecosystem, encompassing SDWAN, campus/LAN networks, wireless, cloud connectivity, remote access solutions, Zscaler (ZIA/ZPA), global firewall standards, DNS/DHCP/IPAM, IDS/IPS, NAC, NDR and secure internet egress infrastructure. Reporting to the Americas Infrastructure Lead & Global Network Lead, this role will ensure high availability, reliability, and optimization of the network and adjacent infrastructure components that support businesscritical operations. The individual will collaborate with U.S. Regional Leads, Global Functional Lead, Global Infrastructure teams, IT Security, and site leadership to align operations with defined network standards, global architectures, Zero Trust principles, and compliance frameworks. The role will include oversight of onsite infrastructure resources, network vendors, and managed service partners, with a focus on operational excellence, security, and business continuity. ESSENTIAL FUNCTIONS: Infrastructure & Network Operations Leadership • Lead daytoday operations of Eisai's Americas network environment, including SDWAN architecture, LAN/WAN, WiFi, remote access, Zscaler ZIA/ZPA, and AWS cloud network connectivity (VPCs, Transit Gateway, routing, and segmentation)., • Ensure high availability, reliability, and performance of critical network services supporting research, manufacturing, labs, corporate offices, commercial operations, and cloud workloads., • Oversee incident, problem, and request management for all networkrelated issues, ensuring rapid remediation and adherence to SLA expectations., • Implement proactive monitoring, telemetry, and performance optimization using tools such as ThousandEyes, SolarWinds, Zscaler analytics, and CloudWatch., • Maintain standardized network configurations, ensuring adherence to global network architecture, Zero Trust, segmentation, and firewall policies., • Lead annual and multiyear regional network budget planning, ensuring forecasting accuracy and financial alignment to strategic priorities., • Manage ongoing operational spend, licensing, carrier contracts, and cloud networking costs to ensure financial stewardship across the Americas region. Service Desk & Technical Support Oversight • Partner with the service desk and site support teams to streamline escalation paths for network issues and maintain clear troubleshooting runbooks., • Create necessary KB documents to enable IT Service Desk team., • Ensure frontline and L2 staff are equipped with accurate triage documentation and diagnostic guidelines related to network operations., • Define and track KPIs tied to network reliability, incident response, service availability, and user experience., • Drive continuous improvement initiatives and reduce repetitive incidents through root cause analysis. Vendor & Partner Management • Manage strategic vendor relationships, including network carriers, SDWAN providers, Zscaler, firewall partners, monitoring vendors, and managed network services partners., • Oversee SLA adherence, change management, and operational performance across all thirdparty network support agreements., • Conduct and lead quarterly business reviews (QBRs) with all strategic vendors, • Collaborate with procurement and U.S. regional teams for contract renewals, licensing, bandwidth provisioning, and new network service onboarding., • Evaluate technology upgrades, roadmap alignment, and cost optimization opportunities. Backup, Recovery & Business Continuity • Ensure connectivity resilience through redundant WAN paths, HA firewall clusters, diverse internet egress, and cloud failover mechanisms., • Maintain and validate networkspecific DR procedures including SDWAN failover, DNS/DHCP/IPAM recovery, and cloud routing restoration., • Coordinate with global teams to align network DR strategies with enterprise business continuity plans. Collaboration & Communication • Serve as the primary liaison between site operations, global network engineering, cloud networking teams, and IT Security., • Communicate network performance, risks, planned maintenance, and major incidents to regional leadership and stakeholders., • Represent Americas views in global architecture discussions related to Zero Trust, segmentation, cloud expansion, cyber controls, and service reliability., • Plan, coordinate, and execute regional network projects including SDWAN upgrades, Zscaler policy rollouts, firewall refresh cycles, wireless modernization, cloud connectivity expansions, and site readiness for business initiatives., • Ensure network projects are delivered on time, within budget, and aligned to global architectural standards. Infrastructure Security & Compliance • Maintain a strong network security posture through strict adherence to Zscaler policies, firewall standards, segmentation rules, and Zero Trust requirements., • Partner with the Security team to analyze vulnerabilities, implement controls, enforce leastprivilege access, and support incident investigations., • Ensure compliance with audit requirements, GxP guidelines, regulatory expectations, and enterprise security frameworks., • Implement logging, alerting, and monitoring across critical systems. Leadership & Team Management • Mentor regional infrastructure personnel, including network engineers and site support teams., • Support workforce planning and develop technical capability roadmaps for the team., • Develop technical capability across the team through skill development, crosstraining, and knowledgesharing., • Foster a culture of ownership, operational discipline, customer focus, and continuous improvement. REQUIREMENTS: Mandatory Experience Requirements: • Bachelor's degree in IT, Computer Science, or related discipline., • The candidate must have a minimum of 10+ years of experience leading network engineering and operations teams in a complex, multisite enterprise environment, • Deep expertise in SDWAN, LAN/WAN, WiFi, firewalls, DNS/DHCP/IPAM, cloud networking, and hybrid network design., • Requires deep, practical experience with cloud networking in AWS and Azure, including VPC/VNet design, routing, security controls, and hybrid connectivity models., • Experience with Zscaler ZIA/ZPA, Zero Trust access models, and secure internet egress architectures., • Strong understanding of network security, segmentation, identitybased access controls, and cybersecurity integration., • Proven ability to lead technical teams and manage vendor partnerships., • Strong troubleshooting, stakeholder communication, and operational leadership skills., • Familiarity with regulated environments and audit requirements., • Able to work hybrid in our Nutley, NJ office (Tuesday, Wednesday, Thursday in office every week). Nice-to-Have Skills/Experience • Experience in pharmaceutical, biotech, manufacturing, or other regulated sectors., • Experience managing MSP-driven operating models., • Familiarity with Fortinet, Cisco, Aruba, AWS/Azure networking tools, Zscaler, and enterprise monitoring solutions., • ITIL certification or experience with ITIL-based processes., • Project management or leadership training certifications. Success Criteria: • Deliver reliable, stable network services across all Americas sites., • Ensure strong vendor/partner performance with consistent SLA/KPI compliance., • Maintain predictable budgeting and costefficient network operations., • Align regional network operations with global architecture and Zero Trust standards., • Reduce networkrelated incidents and enhance overall user experience., • Strengthen support capabilities for Network services across L1-L3 teams with clear processes and documentation., • Represent Americas needs effectively in global planning and ensure alignment with global strategy., • Ensure strict adherence to security, audit, and regulatory compliance requirements across all network services. #MI-LI1 Eisai Salary Transparency Language: The annual base salary range for the Associate Director, Americas Network Lead is from :$173,100-$227,200 Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan & Eisai Inc. Long Term Incentive Plan. Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills. Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit ___. Certain other benefits may be available for this position, please discuss any questions with your recruiter. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans. Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information:

Job Description Title: Energy Efficiency Product Merchandiser (Retail) Location: Newark, NJ - On-Site Reports To: Energy Efficiency Team Lead (NY) Job Overview: The Energy Efficiency Product Merchandiser (Retail) is responsible for supporting the growth and expansion of New Jersey energy efficiency products. This individual will provide education and information about a local utility provider’s product(s) in over 500 retail locations throughout the local service territory and ensure products are accurately priced. The Energy Efficiency Product Merchandiser (Retail) will educate employees at retail locations on the product benefits and best practices for selling products to consumers, as well as assist clients with understanding potential savings opportunities. Primary Responsibilities • Travel by car throughout the assigned geography in Northern New Jersey, • Distribute Point of Purchase (POP) materials at participating retail locations. Interact with retailer sales staff to promote relevant energy-efficient product messaging, • Record all field activity in the program database at the time of field visits, • Manage day-to-day activities for field visits to ensure maximum value is provided to the client., • Prepare status reports to accurately describe activities in the field and to monitor progress towards achievement of program goals, • Schedule and staff special events at big box retail locations during evening and weekends, • Assist the program team in the implementation and optimization of program administrative resources, • Provide education to clients and consumers on residential savings opportunities. This includes providing knowledge and information on energy-efficient technologies such as appliances, electronics, residential LED lighting, and HVAC equipment to retail associates, contractors, and other trade allies participating in programs targeted at the residential sector as well as consumers, • Attend client-sponsored promotional events at wholesale and retail levels, • Assist in the preparation of internal and client presentations, • Contribute to the evolution of program strategies and the design of program features, services, and marketing campaigns, • Develop rapport and build relationships with retailers and external clients, • Assist with other projects and assignments as needed Qualifications: • High School Diploma, • Strong attention to detail and ability to work effectively in a fast-paced environment., • Excellent time management, organizational, and prioritization skills. Demonstrated ability to effectively manage deadlines and projects with competing priorities and deadlines., • Possesses solid quantitative, analytical, and problem-solving skills., • Excellent written and oral communication skills. Strong proofreading and editing skills., • Demonstrates ability to effectively communicate with technical and non-technical audiences., • Outstanding interpersonal skills. Demonstrated ability to connect quickly with others and work effectively at all levels within and outside of the organization, including vendors and business partners., • Ability to travel within the New Jersey Service Territory, • Flexibility to rotating weekends and additional hours as needed., • Ability to prioritize and work independently., • Ability to work well under pressure in time-critical situations and be productive and self-motivated during slow periods., • Intermediate experience in MS Word, Excel, PowerPoint, and Access is essential., • Advanced conflict resolution skills are required., • Must have a current, valid driver’s license, clean driving record, proof of motor vehicle insurance, and reliable transportation Highly Desired Qualifications: • Bilingual (a plus), • Minimum of three (3) years of experience in energy and energy efficiency programs or related trade experience, • Experience with the energy efficiency program market in the state of New Jersey Work Environment: • Onsite retail locations, • Friendly, fun, cooperative, and very fast-paced., • Staff members need to be able to work independently and adapt to changing priorities Benefits: MD Energy Advisors offers competitive salaries and benefits. We put a premium on work-life balance, offering flexibility with our remote team. We also offer: • Medical, dental, and vision health insurance, • 401k, • Paid time off and paid holidays, • Wellness Reimbursement, • Professional Development Reimbursement, • Great company culture with outstanding growth opportunity Maryland Energy Advisors is an Equal Opportunity Employer/M/F/Disability/Vet. About Our Company: MD Energy Advisors is a rapidly growing energy consulting and management company that provides energy efficiency program implementation consulting services for utilities across the United States, and we are looking for customer-centric individuals to join our team.

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data - securing and protecting private information more effectively - Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role: Elastic, the Search AI company, is looking for a high-energy Enterprise Account Executive to drive net-new revenue and expansion within strategic Enterprise accounts. You'll be the owner of a defined territory where you'll build your own pipeline, tell the Elastic Search AI story, and close complex, multi-stakeholder deals in a consumption-based model. This role sits at the intersection of sales execution, technical fluency, and cross-functional collaboration-and is critical to our growth in the Enterprise segment. What You Will Be Doing: • Own your territory & build pipeline: Develop and execute a proactive outbound cadence (email, call, social) that generates 50% of your booked opportunities., • Deep discovery & qualification: Uncover pain, business impact, budget, and decision criteria using frameworks like MEDDPICC so you chase only the highest-confidence deals., • Value storytelling & demos: Craft and deliver tailored narratives and live demos that map Elastic's Search, Observability, and Security capabilities to measurable business outcomes., • Mutual deal strategy & forecast accuracy: Collaborate with customers to build formal close plans and keep your CRM up-to-date, maintaining 90% forecast accuracy within 10%., • Executive negotiation & closing: Lead high-stakes contract and pricing discussions-defend your value, structure give/get trades, and land multi-year consumption commitments., • Domain & cloud acumen: Position Elastic as the Search AI platform of choice by speaking fluently about cloud economics, usage-based pricing, and modern data architectures., • Cross-functional partnership: Work hand-in-glove with Solutions Architects, Customer Success, Marketing, and RevOps to accelerate deals and drive exceptional customer outcomes. What You Bring: • Proven SaaS quota-carrying success: 5+ years closing complex Enterprise deals, consistently overachieving targets in a consumption-based or usage-model environment., • Expert discovery & qualification skills: Demonstrated ability to apply MEDDPICC or equivalent frameworks to drive disciplined pipeline and eliminate low-probability deals., • Compelling value storytellers: Track record of delivering executive-level presentations and demos that tie product capabilities to real dollars saved, revenue gained, or risk mitigated., • Strong negotiation chops: History of landing multi-year, high-ACV contracts while protecting margin and securing executive stakeholder buy-in., • Technical & cloud fluency: Comfortable discussing a broad range of technical topics including observability, security, vector/traditional search, and cloud cost optimization., • Collaborative mindset & coachability: A learner who partners effectively with internal teams, incorporates feedback, and embodies Elastic's values of community and openness., • Open Source enthusiasm: Genuine appreciation for open-source communities and the Elastic model-bonus if you've sold or advocated in an OSS context. Bonus Points: • Prior experience at an open-source or developer-centric infrastructure company., • Familiarity with observability (logs, metrics, traces) or security analytics (SIEM/XDR) use cases. If you're driven to build your own pipeline, master complex deal cycles, and help customers unlock the power of Search AI, we'd love to talk. Apply today! Additional Information - We Take Care of Our People: As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do. • Competitive pay based on the work you do here and not your previous salary, • Health coverage for you and your family in many locations, • Ability to craft your calendar with flexible locations and schedules for many roles, • Generous number of vacation days each year, • Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service, • Up to 40 hours each year to use toward volunteer projects you love, • Embracing parenthood with a minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email ___. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws and can view the following posters linked below: Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries' export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see ___ for our Privacy Statement. Compensation for this role is in the form of base salary plus a variable component, that together comprise the On-Target Earnings (OTE). On-Target Earnings (OTE) are based on a 50/50 pay mix (base salary / target variable). The typical starting OTE range for new hires in this role is listed below. This range represents the lowest to highest OTE we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's position within the OTE range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. The typical starting salary range for this role is: $113,300-$179,100 USD The typical starting Target Variable range for this role is: $113,200-$179,100 USD The typical starting On-Target Earnings (OTE) range for this role is: $226,500-$358,300 USD

Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You'll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Job Description Key Responsibilities: • Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions., • Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes., • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support., • Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility., • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person., • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency., • Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience., • Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements: • Bachelor's degree required from 4-year college or university., • Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply., • Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers., • Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws., • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Desirable Requirements: • Experience across therapeutic groups, disease states, account management strategy, and new product launches., • Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: The position will be filled at level commensurate with experience. • Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience., • Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively., • Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities., • Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: • Associate Territory Account Specialist: $77,000 and $143,000 per year, • Territory Account Specialist: $93,800 and $174,200 per year, • Senior Territory Account Specialist: $119,700 and $222,300 per year, • Executive Territory Account Specialist: $132,300 and $245,700 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $119,700.00 - $222,300.00 Skills Desired Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills

Job Description Summary Location: #LI-Hybrid Novartis is on a mission to transform medicine and improve lives worldwide. As a global leader in healthcare, we leverage advanced technology and data to deliver patient-centric solutions, enhance customer engagement, and drive innovation. The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging superior data to identify actionable insights that drive enhanced performance. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. The US CRM organization sits within IDS and plays a crucial role in driving the transformation to a next-generation Customer360 operating model. Reporting to the VP, Head of Customer Relationship Management (CRM) Product Management, the Director, CRM Product Owner leads the strategy, development, and delivery of best practice CRM capabilities across the US CRM ecosystem. This hands-on role is central to transforming the way Novartis interacts with patients and customers by integrating process improvements, technology solutions, analytics, and user experience enhancements to deliver a world-class, customer-centric experiences. The Dir, CRM Product Owner partners closely with business and IT leadership to build a robust CRM foundation and activate transformation across the US commercial organization. This position will be located at East Hanover, NJ and will not have the ability to be located remotely. This position will require 15% travel as defined by the business (domestic and/ or international). Job Description Key Responsibilities: • Create and steward the Product Vision, Roadmap, and Delivery: Define, communicate, and execute the vision and strategy for CRM capabilities/functions (e.g. Customer Engagement, Platform, Medical, etc) ensuring alignment with business goals and stakeholder needs., • Drive CRM Product Innovation: Champion the adoption of advanced CRM technologies (including AI) and processes to optimize customer engagement and deliver actionable insights across the organization., • Gather CRM Requirements: Collect and interpret business needs, translating them into system and process improvements powered by technology, analytics, and best practices., • Deliver Product Management Excellence: Uphold high standards for product management delivery, disciplined execution, predictable and high-quality releases, and continuous improvement., • Transform Business Processes: Analyze current business processes and gaps, then design, implement, and scale improvements using data-driven and technology-enabled solutions., • Lead Cross-Functional Collaboration: Facilitate collaboration between senior business leaders and working teams, securing input, feedback, and alignment on CRM initiatives., • Ensure Governance & Compliance: Establish and enforce governance frameworks to guarantee all CRM initiatives meet regulatory, privacy, and compliance requirements., • Build and Develop High-Performing Teams: Recruit, mentor, and lead groups of Product Owners, managing dependencies and fostering a culture of innovation and continuous improvement., • Drive Change Enablement: Align stakeholders, identify risks, and remove barriers to ensure successful adoption and sustained progress of CRM initiatives., • Evangelize CRM Strategy: Promote the CRM strategy and communicate impact across the organization through stakeholder meetings, leadership forums, and targeted communications., • Optimize CRM Investment: Prioritize and implement best practices, conduct build vs. buy analyses, and maximize the value of CRM investments., • Maintain Industry Awareness: Stay current on CRM platforms (e.g., Salesforce, Veeva), industry trends, and best practices across sectors Education: Bachelor's degree in related field is required; Master of Science and/or MBA preferred Novartis seeks an accomplished product management leader with experience and demonstrated success transforming CRM capabilities programs within commercial operations. Strong management, partnership, and intellectual maturity are needed. A comprehensive understanding of best practices in CRM Data and AI applications for pharmaceutical sales and marketing, and the dynamics of the global healthcare environment is crucial. Essential Requirements: • Proven success in leading product management for large-scale CRM transformation, including accountability for delivery, change management, UX, Governance, communication strategy, and risk and compliance mitigation, • 7+ years of experience in product management, technology strategy, innovation, or leadership roles, preferably in the pharmaceutical, healthcare, or CRM sectors, • Deep understanding of the CRM landscape (Sales, Marketing and Service), including Salesforce (Agentforce, Marketing Cloud, Health Cloud, Data Cloud, Core platform), Veeva, and the major and evolving players in the ecosystem., • Deep expertise in CRM, AI, and Data platforms and architectures (e.g., Salesforce, Salesforce Data Cloud, Veeva, OpenAI, Snowflake, or similar data lake technologies)., • Deep understanding of the pharmaceutical industry, including regulatory requirements, market dynamics, and emerging AI technologies, • Experience managing and being accountable for the operations of product management teams, including backlog health and prioritization, agile practices and ceremonies, and driving strategic innovation, • Excellent leadership and communication skills with the ability to build and lead high-performing teams, • People management experience within CRM, AI, technology, or data-driven environments required, • Must possess an ability to foster cross-functional alignment of key stakeholders to create a disciplined, ambitious, and collaborative, global, commercial CRM strategy, • Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions, • Ability to adapt strategies and approaches in a rapidly evolving technological landscape The salary for this position is expected to range between $185,500.00 and $344,500.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Agility, Brand Awareness, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Strategy, Digital Marketing, Go-To-Market Strategy, Influencing Skills, Inspirational Leadership, Marketing Strategy, Media Campaigns, People Management, Product Marketing, Product Roadmap, Return on Investment (ROI), Stakeholder Engagement, Stakeholder Management, Strategic Marketing

Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You'll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Job Description Key Responsibilities: • Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions., • Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes., • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support., • Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility., • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person., • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency., • Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience., • Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements: • Bachelor's degree required from 4-year college or university., • Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply., • Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers., • Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws., • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Desirable Requirements: • Experience across therapeutic groups, disease states, account management strategy, and new product launches., • Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: The position will be filled at level commensurate with experience. • Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience., • Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively., • Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities., • Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: • Associate Territory Account Specialist: $77,000 and $143,000 per year, • Territory Account Specialist: $93,800 and $174,200 per year, • Senior Territory Account Specialist: $119,700 and $222,300 per year, • Executive Territory Account Specialist: $132,300 and $245,700 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $119,700.00 - $222,300.00 Skills Desired Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills

Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You'll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Job Description Key Responsibilities: • Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions., • Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes., • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support., • Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility., • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person., • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency., • Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience., • Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements: • Bachelor's degree required from 4-year college or university., • Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply., • Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers., • Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws., • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Desirable Requirements: • Experience across therapeutic groups, disease states, account management strategy, and new product launches., • Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: The position will be filled at level commensurate with experience. • Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience., • Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively., • Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities., • Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: • Associate Territory Account Specialist: $77,000 and $143,000 per year, • Territory Account Specialist: $93,800 and $174,200 per year, • Senior Territory Account Specialist: $119,700 and $222,300 per year, • Executive Territory Account Specialist: $132,300 and $245,700 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $119,700.00 - $222,300.00 Skills Desired Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills

Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You'll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Job Description Key Responsibilities: • Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions., • Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes., • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support., • Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility., • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person., • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency., • Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience., • Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements: • Bachelor's degree required from 4-year college or university., • Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply., • Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers., • Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws., • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Desirable Requirements: • Experience across therapeutic groups, disease states, account management strategy, and new product launches., • Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: The position will be filled at level commensurate with experience. • Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience., • Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively., • Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities., • Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: • Associate Territory Account Specialist: $77,000 and $143,000 per year, • Territory Account Specialist: $93,800 and $174,200 per year, • Senior Territory Account Specialist: $119,700 and $222,300 per year, • Executive Territory Account Specialist: $132,300 and $245,700 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $119,700.00 - $222,300.00 Skills Desired Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills

Posting Type Hybrid Job Overview We are seeking a high-octane, Individual Contributor (IC) to serve as the lead Product Manager of our cloud infrastructure, observability and developer experience strategy. In this role, you won't just manage a roadmap; you will own the end-to-end Customer outcomes and technical vision for the ecosystem that powers our training, fine-tuning, and inference workloads. This is a role for someone who thrives on deep technical complexity, high-stakes stakeholder influence, and direct hands-on delivery. Vision: To build a resilient, invisible, and limitlessly scalable AI infrastructure that transforms Relativity One into the world's most intelligent legal platform, making generative AI and agentic capabilities instantly accessible, cost-effective, and secure for every matter and customer class. Mission Statement: To empower Relativity's Internal Engineering, Partner Developers and AI Research teams with a unified, cloud-native ecosystem. We will relentlessly optimize for Tokens-per-Second-per-Dollar (TPS/$), champion developer productivity through standardized APIs, ensure zero-compromise tenant isolation, and zero-touch scaling of the infrastructure for Customer workloads. The Mission You will be the primary driver of our platform's evolution, bridging the gap between cutting-edge AI requirements and robust infrastructure engineering. Your goal is to build a world-class developer experience that makes "scaling to production" a frictionless reality. Job Description and Requirements Core Responsibilities * Strategic Technical Roadmap:Define and execute a long-term vision for cloud infrastructure that supports multi-domain AI workloads. You are responsible for the "What" and the "Why." * Platform Excellence & Design:Partner directly with Engineering to architect elastic and efficient systems. You will translate complex infrastructure needs into actionable product requirements for rapid experimentation and production scale. * Developer Experience (DX) Ownership:Build delightful user experience that make unified developer experience a reality by understanding deeply pain points of Internal and Partner Developers using Infrastructure as a Service. You will maintain the end-to-end DX, including hands-on contributions such asdocumentation-as-code, markdown-based guides, and reviewing Pull Requests. * Observability Data-Driven Optimization:Establish and own the North Star metrics for adoption, performance, and cost-efficiency. You will utilize deep competitive and market insights to pivot tactics and ensure we are building for the future. * Stakeholder Influence:Act as the lead evangelist, building consensus across Security, Finance, and Engineering. You will navigate a complex organizational landscape to align diverse roadmaps into a cohesive platform strategy. * Adoption & Enablement:Craft and execute the rollout strategies that ensure internal teams aren't just using the platform but are thriving on it. Who You Are * A Seasoned IC Driver:You have a proven track record of shipping platform-level products at scale. You prefer the "trenches" of product discovery and technical design over traditional people management. * Technically Fluent:You are comfortable discussing GPU orchestration, inference latency, and CI/CD pipelines with senior engineers. You can hold your own in a PR review. * Outcome-Obsessed:You lead with OKRs and KPIs. You don't just ship features; you move the needle on engineering velocity and infrastructure reliability. * Master Communicator:You can distill a complex cloud transformation strategy into a 5-minute executive brief or a 50-page technical spec with equal ease Technical Skills & Tools * Infrastructure:Deep understanding of cloud ecosystems (AWS/GCP/Azure) and AI/ML workflows. Deep understanding of AI tech stack across Compute, Storage and NW. * Tools:Proficient in Markdown, Git/GitHub (PR workflows), and data analytics platforms. JIRA, Confluence, Product board, etc. * Frameworks:Mastery of feature management, A/B testing methodologies, and cloud-native development practices. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $163,000 and $245,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Required Skills: Agile Methodology, Cross-Functional Teamwork, Market Analysis, Market Strategy, Product Lifecycle Management (PLM), Product Management, Product Strategies, Strategic Planning, Team Leadership, User Experience (UX)

Job Description Summary #LI-Remote This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 30% travel. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible to you. Company will not sponsor visas for this position. The Director, Future Field Engagement Strategy - Metrics & Incentives shapes how success is measured and celebrated across Novartis' evolving commercial organization. This role designs forwardlooking performance metrics and incentive frameworks that align with modern engagement models, emerging field roles, and enterprise priorities. By reinforcing the right behaviors and outcomes, this leader helps inspire field teams while driving sustainable customer impact, growth, and longterm competitiveness. Job Description Key Responsibilities: • Architect and lead futureready measurement frameworks that define how Customer Engagement and GotoMarket success are assessed across the enterprise., • Translate complex, aggregated performance signals (e.g., claims, prescribing, payer, CRM insights) into clear, strategic measurement constructs., • Shape balanced scorecards that intentionally measure both outcomes and critical enterprise behaviors, bringing an outsidein perspective in close partnership with Insights and Decision Science (IDS)., • Serve as a strategic advisor to senior leadership by delivering forwardlooking insights on performance trends, risks, and opportunities, alongside Insights and Decision Science., • Reimagine incentive compensation strategies to align with evolving field roles, customer archetypes, and modern engagement models., • Steward incentive frameworks in partnership with Incentive Compensation teams to ensure they are equitable, transparent, and meaningfully motivating., • Continuously evolve metrics and incentives to reflect market dynamics, transformation priorities, and realworld field feedback, in collaboration with Insights and Decision Science., • Partner across Insights and Decision Science, Finance, Field Leadership, and field enablement teams to ensure performance frameworks remain grounded, agile, and operationally impactful. Essential Requirements: • Bachelor's degree required from 4-year college or university., • 8+ years' experience in incentive design, performance management, or field operations strategy, within pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams. We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors., • Deep expertise in incentive compensation strategy, customer engagement metrics, and the levers that drive field performance and motivation., • Proven ability to design and scale innovative, datadriven models that connect enterprise insights with realworld field execution., • Strong fluency in healthcare systems, including payer and provider dynamics, enterprise account management, and evolving technology trends., • Demonstrated success influencing senior leaders and aligning crossfunctional stakeholders within complex, matrixed organizations., • Exceptional analytical and strategic thinking capabilities, with the ability to synthesize complex data into clear insights, narratives, and action plans., • Trusted collaborator and communicator, skilled at building relationships, facilitating alignment, and driving outcomes across functions, geographies, and field teams. Desirable Requirements: • Experience working with enterprise incentive compensation platforms and advanced analytics tools, including applying these capabilities to gotomarket transformation, evolving engagement models, and new role architectures., • Background in consulting or highgrowth environments, with demonstrated success building scalable measurement and incentive constructs across global or multimarket teams while maintaining fairness, comparability, and strategic coherence. Novartis Compensation Summary: The salary for this position is expected to range between $185,500 and $344,500 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Business Planning, Business Reviews, customer relationship management, Customer Requirements, Customer Service, Employee Onboarding, Financial Literacy, Influencing Skills, Operations, problem solving techniques, Resource Allocation, Sales, Sales Force Effectiveness, Sales Operations, Sales Targets, Selling Skills, Strategic Planning, Technical Skills

Job Description Summary The Director, Product Strategy Lead (PSL) will lead the creation, implementation, orchestration and measurement of the integrated product strategies for a product within the CV therapeutic area in the US. This individual will contribute to the key decision making for maximizing the impact of the product under their remit while actively and appropriately managing resource allocation across multiple teams, and multiple functions. This will be done in consultation with various teams and functions, including: Marketing, Sales, Novartis Patient Support, Market Access, Insights & Data Science, and Medical about their respective strategies, plans and proposed resourcing. This leader will impact the Novartis legacy in his/her responsibility for accelerating impact in the product/while leading through a business-critical transformation. This role will contribute to the management of the full P&L for the assigned product, under the final leadership of the General Manager for the Product and will partner closely with functional heads for decision-making of resource allocation to deliver the most accelerated impact for the product. This leader will be a key member of the General Manager team in the Integrated Product Strategy Organization and is expected to demonstrate accountability for the assigned product and responsibility for broader enterprise leadership in their decisions and engagement across the US Pharma organization. This leader has a passion for transformational enterprise leadership, decisive strategy in service of delivering higher impact for patients, customers, healthcare systems with higher quality, speed and agility. Additionally, this leader will be responsible for ensuring that customer engagement and relationship building are factored into the product/ indications' strategic approach and performance metrics to optimize the approach and identify potential areas of risk. Job Description Key Responsibilities: • Define critical and specific integrated priorities and key impact measures for assigned product/indication in consultation with the cross-functional product strategy team under the final leadership of the General Manager., • Integrate, lead, measure and take decisive action against the KPIs on the integrated product strategy to raise impact for product, • Significant contribution to the P&L of a product/indication while enabling partner functions to manage day-to-day resource management, • Significant contribution to the topline results as an outcome of strategic choices, • Significant contribution to the integrated cross-functional resource allocation to deliver highest impact, • Establish and coordinate management of KPI's across all functions accountable for the integrated product strategy, • Appropriately partner with functional heads in trade-off decisions, • Partner with other general managers and members of the Product Strategy team for enterprise decisions, including potential trade-offs between products/indications Essential Requirements: Education (minimum/desirable): Bachelor's Degree, preferred MBA or other advanced degree/executive education Required: • 8+ years in pharmaceutical, biotech, healthcare, or healthcare consulting industry inclusive of at least 2 different types of cross-functional roles/experience, • 2+ years of direct responsibility for large budget management inclusive of owning key product trade-off decisions, • 2+ years leading and translating an integrated product strategy requiring global and local alignment, • Therapeutic Area experience, • Consulting, Market Access and or Finance experience strongly preferred, • US experience strongly preferred, • Global or other country / region experience (Projects or full time roles or temporary roles for 6 months or more) The salary for this position is expected to range between $185,500.00 and $344,500.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. To learn more about the culture, rewards and benefits we offer our people click ___. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Agility, Asset Management, Business Strategy, Commercial Excellence, Cross-Functional Collaboration, Customer Orientation, Digital Marketing, Healthcare Sector Understanding, Influencing Skills, Inspirational Leadership, Marketing Strategy, Negotiation Skills, Operational Excellence, People Management, Priority Disease Areas Expertise, Product Lifecycle Management (PLM), Product Marketing, Product Strategy, Stakeholder Engagement, Stakeholder Management, Strategic Partnerships

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. Support Supermicro Global Service Installation Team and help build a world class service organization. This position requires the ability to work flexible hours including nights and weekends as required in completion of equipment installation in a data center work environment. Provide racking & stacking, copper/fibre cabling of server and network equipment. To provide technical support for installed equipment pertaining to hardware and software functionalities. The job location for this role will be in Jersey City, New Jersey. Includes the following essential duties and responsibilities (other duties may also be assigned): • Knowledge of rack elevations / cable mapping for the installation for customer solution projects., • Assist / support the deployment of server, storage, and networking equipment., • Perform physical installation, rack and stack, cabling, and networking of data center hardware., • Coordinate with the engineering team to ensure seamless integration of hardware solutions., • Collaborate with the engineering team to ensure proper hardware deployment according to specifications., • Conduct quality checks and test system functionality post-installation., • Provide frontline technical support to end-users via phone, email, and ticketing system., • Diagnose and troubleshoot hardware, software, and network-related issues., • Escalate complex problems to higher-level support teams when necessary., • Be willing to travel up to 50% of the time to customer installations or troubleshooting customer issues at customers data centers by air or ground transportation., • 8 years of experience in servicing complex X86 systems and components., • Bachelor's degree in Computer Science, Computer Engineering, and Electrical Engineering, • Or an Associate's degree in Electrical / Electronic Engineering, or equivalent discipline, plus equivalent years of relevant experience, preferably in the servicing of X86 systems and components., • Minimum 2 years of experience with Customer Support., • Demonstrated hardware system diagnostics skills, as well as a good understanding of how BIOS, drivers, and application loads can cause system issues., • Ability to solve problems and make decisions as necessary., • Ability to work in a challenging, dynamic, and fast-paced environment. Must be solution-oriented, a team player with the ability to identify and escalate issues in a timely manner, and be proactive in driving solutions., • Working knowledge of MS Suites with emphasis of Excel, PowerPoint & Project., • Candidate must have an ability to participate in multiple cross-functional projects concurrently in a rapidly changing environment, within established timelines and have a demonstrated ability to learn and embrace new and changing technologies., • Emphasize on break / fix and onsite Customer Service., • Experience in communicating with internal and external customers to explain total solutions., • Hands-on experience with Enterprise grade server hardware., • Must be punctual and detail oriented., • Strong written and verbal communication skills, project management skills, solid time management skills., • The candidate needs to have strong technical communication skills to lead investigations with engineers of multiple disciplines., • Preferred certification in Windows, Linux and network protocols., • Must have valid license and reliable automobile $70,304 - $148,000 The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs. Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

About Us At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work in 2025 for the sixth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs. Overview Selective Insurance is looking for an Auto Litigation Claims Supervisor for this hybrid role to be located in either our Indianapolis, IN, Charlotte, NC or Short Hills, NJ office. The purpose of this position is to lead a claims litigation team to help to achieve Selective's loss and claims expense objectives, as well as deliver excellent claims service to customers. Claims supervised are those in litigation and may involve complex and large monetary exposures. This claims leader must provide continuous training, coaching and feedback to the members of their claims team. Must foster business partnerships with other company departments, including field agency management and inside underwriting teams. Responsibilities include fostering good relationships with independent agents. Must have expertise in commercial and personal lines, including coverage, contractual and legal issues. Members of team may handle both commercial and personal lines, and multiple lines of business, with large geographic territories, including multiple different states. These duties are performed consistent with company claim's policies and procedures, prescribed authority, and standards of performance. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements. Responsibilities • Supervises, coordinates and monitors activities of a claims litigation unit in order to obtain and ensure an accurate, quality product while maintaining high production standards and performance standards., • Schedules, prioritizes, and distributes workflow of litigation unit to ensure work is done in a timely fashion and all deadlines are met., • Audits procedures and controls to ensure compliance with company and statutory requirements. Will provide statistical data to management to ensure adherence to company policies, procedures and state regulations., • Provides technical assistance to members of staff and assist them with the disposition of litigated claims with attorneys, insureds, and claimants., • Reviews completed adjustments for corrections and authorizes payments when required., • Establishes and adjusts claims reserves., • Recognizes fraudulent claims activity that would be subject to SIU referral in accordance with company guidelines and subsequent referral to law enforcement or regulatory agencies., • Reviews and implements claims audit recommendations on a continuous basis., • Reviews consumer/agency complaints. Maintains a direct diary on litigated claims and an override diary on other selected claims. Knowledge and Requirements • Excellent customer service skills., • Excellent leadership, communication, organizational, and interpersonal skills., • Must have valid state-issued driver's license in good standing and be able to drive an automobile. Education and Experience • College degree preferred., • 3 -5 years litigated claims experience., • 3+ years supervisory experience of technical level staff. Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our ___. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs. Pay Range USD $108,000.00 - USD $163,000.00 /Yr. Additional Information Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions. For Massachusetts Applicants It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About Us At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work in 2025 for the sixth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs. Overview This position is responsible for our portfolio in the Community & Public Services (CAPS) market segment and its profitable growth. The CAPS market segments include social services, municipalities, public & private schools, senior living, and religious institutions. This corporate underwriting role works closely with regional underwriting office leaders while leading a team of subject matter experts to assist regional personnel and agents in successfully marketing and underwriting new and existing accounts in this market segment. Working cross-departmentally in a collaborative fashion, this leader identifies actionable insights and trends to refine their segment's underwriting strategies to improve performance. Responsibilities • Set and advance the underwriting strategy for the CAPS market segment, ensuring a broad, generalist underwriting appetite complemented by specialty niches and supported by underwriting guidelines, • Generate actionable insights at the portfolio, line, segment, class of business, market size and regional level to drive growth and profitability for the market segment that support diversification and breadth of appetite. Develop, refine, maintain and monitor adherence to underwriting guidelines and standards, • Monitor external factors that can impact the market segment's customers including economic, technological, social, political and environmental. Develop strategies to capitalize on opportunities or mitigate risk in support of our customers while driving our desired outcomes. Conduct direct external engagement with segment customers to fully understand their operations, exposures, risk profiles, business plans and evolving needs, • Identify opportunities for expansion of our segment's underwriting appetite and product development including new coverage opportunities for the segment. Partner with Product teams on technology solutions that improve the efficiency and accuracy of underwriting in the segment, • Lead and develop a team of highly skilled subject matter experts responsible for managing transactional engagement (referrals and consultations) with the company's regional front-line underwriters. Ensure proper daily coaching, training, mentoring and knowledge transfer by the team as well as active visibility in the field. Delegate authority to the team and imprint on regional authority delegations, • This leader will provide direct underwriting expertise on the segment's most complex, unique or high-exposure risks for the market segment's referrals and consultations, • Maintain a strong in-person field presence to gather input first-hand from our regional teams, agents and insureds to successfully balance underwriting expectations with competitive intelligence, sales and marketing Knowledge and Requirements • Managing small projects; Excellent customer service, networking and relationship building skills; Strong sales and negotiation skills; Strong problem-solving ability, and excellent presentation skills; and Proven leadership capability. Must have valid state-issued driver's license in good standing and be able to drive an automobile Education and Experience • Bachelor's degree, • 10+ years generalist Commercial Lines underwriting experience including 5+ years in the CAPS market segment Total Rewards Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our ___. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs. Pay Range USD $184,000.00 - USD $238,000.00 /Yr. Additional Information Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions. For Massachusetts Applicants It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description Summary #LI-Remote This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 30% travel. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible to you. Company will not sponsor visas for this position. As Director, Future Field Engagement Strategy - Engagement Methodology, you will shape how Novartis' U.S. field teams connect with customers in more meaningful, modern, and human ways. Grounded in customer archetyping and targeting insights, this role designs futureready frameworks that guide account planning, field deployment, multichannel engagement, and crossfunctional collaboration. Your work will help the organization organize around the customer - ensuring every interaction is relevant, agile, and intentional. This is a strategic leadership role focused on building scalable models that elevate field effectiveness, drive commercial impact, and create truly differentiated customer experiences. Job Description Key Responsibilities: • Architect and lead the development of nextgeneration customer engagement methodology that evolves how the field connects with customers., • Draw on leading customer engagement practices across industries to inform bestinclass customer journey orchestration and crossfunctional collaboration., • Define and continuously optimize customer planning processes, including account planning, integrated engagement planning, and portfoliolevel coordination., • Design scalable, adaptable engagement frameworks that reflect account tiering, therapeutic area needs, and local market dynamics., • Establish clear, practical frameworks for multichannel and crossfunctional engagement across field teams, headquarters, and commercial partners., • Partner closely with Insights & Analytics to ensure engagement models are grounded in customer, market, and performance insights., • In collaboration with Insights and Decision Science (IDS), define measurement approaches that assess engagement effectiveness and enable ongoing refinement through datadriven learning., • Lead the evolution of field deployment strategies, ensuring roles and resources are aligned to customer needs and strategic priorities., • Create agile feedback loops with field teams and stakeholders to continuously improve engagement frameworks based on realworld experience., • Serve as a trusted strategic advisor to senior leadership, shaping the future vision for customer engagement, field effectiveness, and innovation at Novartis. Essential Requirements: • Bachelor's degree required from 4-year college or university., • 8+ years' experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams; including demonstrated leadership in shaping strategy, guiding teams, and driving enterprise-level impact. We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, technology, or B2B sectors., • Demonstrated expertise in shaping field force deployment, account management, and customer engagement strategies, including designing and scaling engagement models across complex, matrixed organizations., • Strategic thinker with a strong track record of turning vision into actionable plans and measurable outcomes, paired with experience navigating complex healthcare systems, payer and provider dynamics, and enterpriselevel account management., • Shown success designing and bringing to life datadriven engagement frameworks that connect customer insights, healthcare data, and realworld field execution., • Proven ability to influence, align, and collaborate across diverse crossfunctional partners - including commercial, analytics, medical, market access, and marketing - within a matrixed environment., • High level of data fluency and analytical capability, with the ability to synthesize complex information into clear, actionable recommendations for varied audiences., • Strong project leadership and changemanagement capabilities, with a history of driving innovation, continuous improvement, and agile ways of working. Desirable Requirements: • Experience within a healthcare consulting, startup, or fastmoving commercial environment, bringing an external perspective on strategy, innovation, and transformation., • Background in sales, sales support, or marketing roles, with familiarity across digital engagement platforms, CRM systems, and emerging technologies that enable modern customer engagement. Novartis Compensation Summary: The salary for this position is expected to range between $185,500 and $344,500 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Business Planning, Business Reviews, customer relationship management, Customer Requirements, Customer Service, Employee Onboarding, Financial Literacy, Influencing Skills, Operations, problem solving techniques, Resource Allocation, Sales, Sales Force Effectiveness, Sales Operations, Sales Targets, Selling Skills, Strategic Planning, Technical Skills

Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You'll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Job Description Key Responsibilities: • Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions., • Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes., • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support., • Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility., • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person., • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency., • Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience., • Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements: • Bachelor's degree required from 4-year college or university., • Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply., • Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers., • Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws., • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Desirable Requirements: • Experience across therapeutic groups, disease states, account management strategy, and new product launches., • Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: The position will be filled at level commensurate with experience. • Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience., • Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively., • Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities., • Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: • Associate Territory Account Specialist: $77,000 and $143,000 per year, • Territory Account Specialist: $93,800 and $174,200 per year, • Senior Territory Account Specialist: $119,700 and $222,300 per year, • Executive Territory Account Specialist: $132,300 and $245,700 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $119,700.00 - $222,300.00 Skills Desired Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills

Job Description Summary Location: #LI-Hybrid Novartis is on a mission to transform medicine and improve lives worldwide. As a global leader in healthcare, we leverage advanced technology and data to deliver patient-centric solutions, enhance customer engagement, and drive innovation. The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging superior data to identify actionable insights that drive enhanced performance. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. The US CRM organization sits within IDS and plays a crucial role in driving the transformation to a next-generation Customer360 operating model. Reporting to the VP, Head of Customer Relationship Management (CRM) Product Management, the Executive Director, CRM Product Owner leads the strategy, development, and delivery of best practice CRM capabilities across the US CRM ecosystem. This hands-on role is central to transforming the way Novartis interacts with patients and customers by integrating process improvements, technology solutions, analytics, and user experience enhancements to deliver a world-class, customer-centric experiences. The ED, CRM Product Owner partners closely with business and IT leadership to build a robust CRM foundation and activate transformation across the US commercial organization. This position will be located at East Hanover, NJ and will not have the ability to be located remotely. This position will require 20% travel as defined by the business (domestic and/ or international). Job Description Key Responsibilities: • Create and steward the Product Vision, Roadmap, and Delivery: Define, communicate, and execute the vision and strategy for CRM capabilities/functions (e.g. Customer Engagement, Medical, etc) ensuring alignment with business goals and stakeholder needs, • Drive CRM Product Innovation: Champion the adoption of advanced CRM technologies (including AI) and processes to optimize customer engagement and deliver actionable insights across the organization., • Gather CRM Requirements: Collect and interpret business needs, translating them into system and process improvements powered by technology, analytics, and best practices., • Deliver Product Management Excellence: Uphold high standards for product management delivery, driving disciplined execution, predictable and high-quality releases, and continuous improvement., • Transform Business Processes: Analyze current business processes and gaps, then design, implement, and scale improvements using data-driven and technology-enabled solutions., • Lead Cross-Functional Collaboration: Facilitate collaboration between senior business leaders and working teams, securing input, feedback, and alignment on CRM initiatives., • Ensure Governance & Compliance: Establish and enforce governance frameworks to guarantee all CRM initiatives meet regulatory, privacy, and compliance requirements., • Build and Develop High-Performing Teams: Recruit, mentor, and lead groups of Product Owners, managing dependencies and fostering a culture of innovation and continuous improvement., • Drive Change Enablement: Align stakeholders, identify risks, and remove barriers to ensure successful adoption and sustained progress of CRM initiatives., • Evangelize CRM Strategy: Promote the CRM strategy and communicate impact across the organization through stakeholder meetings, leadership forums, and targeted communications., • Optimize CRM Investment: Prioritize and implement best practices, conduct build vs. buy analyses, and maximize the value of CRM investments., • Maintain Industry Awareness: Stay current on CRM platforms (e.g., Salesforce, Veeva), industry trends, and best practices across sectors. Experience: Novartis seeks an accomplished product management leader with experience and demonstrated success transforming CRM capabilities programs within commercial operations. Strong management, partnership, and intellectual maturity are needed. A comprehensive understanding of best practices in CRM Data and AI applications for pharmaceutical sales and marketing, and the dynamics of the global healthcare environment is crucial. Essential Requirements: * Education: Bachelor's degree in related field is required; Master of Science and/or MBA preferred • Minimum 10+ years of experience in product management, technology strategy, innovation, or leadership roles, preferably in the pharmaceutical, healthcare, or CRM sectors, • Proven success in leading product management for large-scale CRM transformation, including accountability for delivery, change management, UX, Governance, communication strategy, and risk and compliance mitigation, • Deep understanding of the CRM landscape (Sales, Marketing and Service), including Salesforce (Agentforce, Marketing Cloud, Health Cloud, Data Cloud, Core platform), Veeva, and the major and evolving players in the ecosystem., • Deep expertise in CRM, AI, and Data platforms and architectures (e.g., Salesforce, Salesforce Data Cloud, Veeva, OpenAI, Snowflake, or similar data lake technologies)., • Deep understanding of the pharmaceutical industry, including regulatory requirements, market dynamics, and emerging AI technologies, • Experience managing and being accountable for the operations of product management teams, including backlog health and prioritization, agile practices and ceremonies, and driving strategic innovation, • Excellent leadership and communication skills with the ability to build and lead high-performing teams; People management experience within CRM, AI, technology, or data-driven environments required, • Must possess an ability to foster cross-functional alignment of key stakeholders to create a disciplined, ambitious, and collaborative, global, commercial CRM strategy, • Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions; Ability to adapt strategies and approaches in a rapidly evolving technological landscape The salary for this position is expected to range between $236,600.00 and $439,400.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $236,600.00 - $439,400.00 Skills Desired Agility, Brand Awareness, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Analytics, Digital Marketing, digital marketing strategy, Franchise Development, Go-To-Market Strategy, Influencing Skills, Inspirational Leadership, launch strategies, Marketing Strategy, People Management, Product Positioning, Product Roadmap, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing

Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You'll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Job Description Key Responsibilities: • Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions., • Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes., • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support., • Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility., • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person., • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency., • Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience., • Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements: • Bachelor's degree required from 4-year college or university., • Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply., • Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers., • Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws., • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Desirable Requirements: • Experience across therapeutic groups, disease states, account management strategy, and new product launches., • Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: The position will be filled at level commensurate with experience. • Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience., • Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively., • Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities., • Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: • Associate Territory Account Specialist: $77,000 and $143,000 per year, • Territory Account Specialist: $93,800 and $174,200 per year, • Senior Territory Account Specialist: $119,700 and $222,300 per year, • Executive Territory Account Specialist: $132,300 and $245,700 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $119,700.00 - $222,300.00 Skills Desired Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills

Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You'll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Job Description Key Responsibilities: • Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions., • Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes., • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support., • Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility., • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person., • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency., • Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience., • Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements: • Bachelor's degree required from 4-year college or university., • Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply., • Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers., • Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws., • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Desirable Requirements: • Experience across therapeutic groups, disease states, account management strategy, and new product launches., • Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: The position will be filled at level commensurate with experience. • Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience., • Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively., • Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities., • Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: • Associate Territory Account Specialist: $77,000 and $143,000 per year, • Territory Account Specialist: $93,800 and $174,200 per year, • Senior Territory Account Specialist: $119,700 and $222,300 per year, • Executive Territory Account Specialist: $132,300 and $245,700 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $119,700.00 - $222,300.00 Skills Desired Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills

Job Description Summary This position will be located in East Hanover, NJ. Job Description Novartis is on a mission to transform medicine and improve lives worldwide. As a global leader in healthcare, we leverage advanced technology and data to deliver patient-centric solutions, enhance customer engagement, and drive innovation. The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging superior data to identify actionable insights that drive enhanced performance. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. The US CRM organization sits within IDS, and plays a crucial role in driving the transformation to a Customer 360 operating model. Reporting into the VP, Head of CRM Product Management and Strategy, this role is crucial in setting the vision and driving transformation for CRM for the US commercial organization for Novartis US. The Executive Director, Customer Relationship Management (CRM) Product Strategy is responsible for creating and driving a world-class product strategy practice within Novartis US CRM. This role sets the standard for the enterprise CRM product vision and strategic alignment, acting as a key partner to business and IT leadership. The ED, CRM drives vision creation and alignment, strategic prioritization, operational efficiencies, and innovative delivery strategies. Core responsibilities include building and leading a top-talent product strategy team, defining success metrics at the portfolio level (such as OKRs, adoption rates, business impact, and strategic value delivery), identifying opportunities to create, improve, and scale business processes using both traditional and agentic solutions, and overseeing resource allocation and investment decisions to balance innovation with operational needs. The role also requires deep collaboration across the organization to ensure cross-functional alignment and successful transformation. Major Accountabilities: * Define and execute a CRM product strategy and vision that aligns with Novartis business goals and serve as the primary point of contact for executive leadership on CRM strategy * Build and lead a top-talent product strategy team. * Define success metrics at the portfolio level:including OKRs, adoption rates, business impact, and strategic value delivery. * Identify opportunities to create, improve, and scale business processesusing traditional and agentic solutions. * Oversee resource allocation and investment decisions,balancing innovation with operational needs. * Establish and maintain strong working relationships with key internal stakeholders, including US Commercial business unit leaders, IT, Insights & Decision Science (IDS), and external partners such as CRM vendors and implementation consultants. * Collaborate closely across the CRM teamto ensure cross-functional alignment and optimization. * Collaborate with program teamsto ensure business process changes integrate with all aspects of transformation. * Evangelize the CRM strategyand impact across the organization (e.g., stakeholder meetings, leadership forums, and Sales meetings). * Maintain a deep understanding of the Life Sciences CRM landscape including Salesforce and Veeva, as well as best practices across different industries. * Maintain a deep understanding of the US commercial strategyand secure support from relevant business entities and stakeholders. Experience: Novartis seeks an accomplished product strategy leader with experience and demonstrated success transforming CRM within commercial operations. Strong management, partnership, and intellectual maturity are needed. A comprehensive understanding of best practices in CRM and AI applications for pharmaceutical sales and marketing, and the dynamics of the global healthcare environment is crucial. * Bachelor's degree in related field is required; Master of Science and/or MBA preferred * 10+ years of experience in technology strategy, innovation, or leadership roles, preferably in the pharmaceutical, healthcare, or CRM sectors * Deep understanding of the CRM landscape (Sales, Marketing and Service), including Salesforce, Veeva, and the major and evolving players in the ecosystem * Deep understanding of the pharmaceutical industry, including regulatory requirements, market dynamics, and emerging AI technologies * Experience developing and executing a long-term strategic technology vision that aligns with enterprise commercial and innovation goals * Strong understanding of generative AI technologies, machine learning, and data analytics, with a focus on practical applications * Excellent leadership skills with the ability to build and lead high-performing teams of AI specialists * People management experience within CRM, AI, technology, or data-driven environments required * Must possess an ability to foster cross-functional alignment of key stakeholders to create a disciplined, ambitious, and collaborative, global, commercial CRM strategy * Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions * Experience in leading a organizational transformation, including change management, communication strategy, and risk and compliance mitigation * Ability to adapt strategies and approaches in a rapidly evolving technological landscape The pay range for this position at commencement of employment is expected to be between $204,400.00 and $379,600.00 a year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $204,400.00 - $379,600.00 Skills Desired Advertising Campaigns, Brand Awareness, Brand Management, Data Analytics, Digital Marketing, Email Marketing, Go-To-Market Strategy, Marketing Communications, Marketing Strategy, Market Research, Press Releases, Social Media, Strategic Marketing

About Us At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work in 2025 for the sixth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs. Overview This position is responsible for our portfolio in the Manufacturing & Wholesale market segment and its profitable growth. This corporate underwriting role works closely with regional underwriting office leaders while leading a team of subject matter experts to assist regional personnel and agents in successfully marketing and underwriting new and existing accounts in this market segment. Working cross-departmentally in a collaborative fashion, this leader identifies actionable insights and trends to refine their segment's underwriting strategies to improve performance. Responsibilities • Set and advance the underwriting strategy for the Manufacturing & Wholesale market segment, ensuring a broad, generalist underwriting appetite complemented by specialty niches and supported by underwriting guidelines, • Generate actionable insights at the portfolio, line, segment, class of business, market size and regional level to drive growth and profitability for the market segment that support diversification and breadth of appetite. Develop, refine, maintain and monitor adherence to underwriting guidelines and standards, • Monitor external factors that can impact the market segment's customers including economic, technological, social, political and environmental. Develop strategies to capitalize on opportunities or mitigate risk in support of our customers while driving our desired outcomes. Conduct direct external engagement with segment customers to fully understand their operations, exposures, risk profiles, business plans and evolving needs, • Identify opportunities for expansion of our segment's underwriting appetite and product development including new coverage opportunities for the segment. Partner with Product teams on technology solutions that improve the efficiency and accuracy of underwriting in the segment, • Lead and develop a team of highly skilled subject matter experts responsible for managing transactional engagement (referrals and consultations) with the company's regional front-line underwriters. Ensure proper daily coaching, training, mentoring and knowledge transfer by the team as well as active visibility in the field. Delegate authority to the team and imprint on regional authority delegations, • This leader will provide direct underwriting expertise on the segment's most complex, unique or high-exposure risks for the market segment's referrals and consultations, • Maintain a strong in-person field presence to gather input first-hand from our regional teams, agents and insureds to successfully balance underwriting expectations with competitive intelligence, sales and marketing Knowledge and Requirements • Managing small projects; Excellent customer service, networking and relationship building skills; Strong sales and negotiation skills; Strong problem-solving ability, and excellent presentation skills; and Proven leadership capability. Must have valid state-issued driver's license in good standing and be able to drive an automobile Education and Experience • Bachelor's degree, • 10+ years generalist Commercial Lines underwriting experience including 5+ years in the Manufacturing & Wholesale market segment Total Rewards Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our ___. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs. Pay Range USD $184,000.00 - USD $238,000.00 /Yr. Additional Information Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions. For Massachusetts Applicants It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description Summary Location: Remote/New Jersey preferred This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. The NPS (Novartis Patient Support) Therapeutic Area (TA) Field Engagement Strategy Director will be a critical member of the NPS Field Strategy and Effectiveness leadership team aligned to specific NPS therapeutic area field teams. They will partner closely with the NPS Therapeutic Area Vice Presidents, NPS field leadership, and NPS program strategy leads to build formidable NPS field engagement strategies. The individual will co-own annual field business planning cycle and ensure all program specific needs are translated into highly effective stakeholder engagement plans. This includes development and communication of field deployment strategies, field engagement and tactical plans, field capabilities requirements, portfolio program resources training requirements, and competitive information to respective NPS field teams. This role will partner closely with Customer Engagement and Medical field function strategy leads to enable seamless integration and customer centric engagements. In addition, this role is highly customer focused and involves close collaboration with key matrix cross functional partners to drive customer centric strategies and engagements. Lastly, success will require substantial interactions with field leadership, field-based NPS associates and their customers, and requires strategic thinking, matrix influencing skills, self-starting adaptability and agility. Job Description Responsibilities include but are not limited to: • Responsible for translating Novartis Patient Support program requirements into effective NPS field associate customer engagements models, • Leads the development and communication of field strategy, field engagement and tactical plans, field capabilities requirements, portfolio program resources training requirements, and competitive information to respective field teams, • Co-owns the annual NPS field business planning cycle for their assigned field team(s) in collaboration with the Therapeutic Area Vice President, field leaders, and NPS program strategy leads, • Responsible for the design & execution of clear and effective external stakeholder communications for respective field teams, • The individual will also work with relevant matrix partners such as the insights and decision science field insights and analytics lead, NPS training department, and CE & Medical field strategy and operation counterparts to ensure optimal go to market NPS field deployment models and training plans aligned to NPS TA business priorities, • In partnership with field associates and cross-functional NPS colleagues, will collect, translate, and communicate field insights to inform and shape both NPS and IPST strategies Essential Requirements: • Education: Bachelors degree, MBA a plus, • 10+ years of Pharmaceutical or biotech experience in strategy, marketing, and customer engagement experience required. Therapeutic area experience preferred, • 5+ years of developing field force tactics and effectively deploying to field teams in partnership with field leaders to drive business outcomes, • Experience engaging external medical experts, HCPs, and office administrators required, • Demonstrated fluency in analyzing pharmaceutical data to generate insights in service of developing strategy and business plans required., • Knowledge of Patient Support Services as well as Access and Reimbursement data sets preferred, • Strong communication skills and demonstrated executive presence required, • Ability to perform in cross functional role and handle multiple tasks, • Exceptional organizational, project management and time management skills Desirable Requirements: • Self-Starter and must possess leadership capabilities Novartis Compensation Summary: The salary for this position is expected to range between $185,500.00 and $344,500.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Business Operations, Customer Orientation, E-Learning, Profit and Loss (P&L), Sales, Salesforce Crm, Sales Force Effectiveness, Sales Management, Sales Operations, Sales Process, Sales Strategy, Sales Trainings, Skills Development

Job Description Summary #LI-Remote This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 30% travel. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible to you. Company will not sponsor visas for this position. The Director, Future Field Engagement Strategy - Role Design shapes the future of Novartis' field organization, ensuring customer engagement is delivered with intention, scale, and meaningful impact. This role designs new and evolving field roles and helps define how the field is deployed to best serve changing customer needs, engagement models, and therapeutic strategies. By reimagining "field roles" as part of an integrated ecosystem-spanning human teams, digital capabilities, and AI enabled solutions - this leader brings clarity and purpose to how value is created. Through modern role frameworks that thoughtfully blend human expertise with intelligence and automation, this role helps keep the field organization agile, efficient, and ready for what's next. Job Description Key Responsibilities: • Lead the design and evolution of field roles, aligning responsibilities to customer archetypes, targeting strategies, and modern engagement models., • Define clear role competencies, accountabilities, and interfaces to create clarity, reduce overlap, and enable strong crossrole collaboration., • Develop field deployment models that optimize resource allocation and effectiveness across therapeutic areas and portfolios., • Reimagine field roles as part of an integrated engagement ecosystem, thoughtfully balancing human expertise, digital capabilities, and AIenabled solutions., • Partner closely with People & Organization (P&O), Field Leadership, and Capability teams to align role design with talent strategies, capability needs, and organizational priorities., • Clearly articulate role architectures, interfaces, and talent pathways to support development, mobility, and longterm sustainability., • Establish clear boundaries between role architecture and capability building, enabling shared ownership and seamless collaboration with talent development teams., • Create clear documentation and guidance to ensure field role designs are consistently understood and applied across the organization., • Monitor market dynamics, competitor models, and internal feedback to continuously refine and evolve field role design., • Champion a culture of innovation, adaptability, and continuous improvement in how field roles are designed and deployed. Essential Requirements: • Bachelor's degree required from 4-year college or university., • 8+ years' experience in field force strategy, role design, or organizational effectiveness, within pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams. We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors., • Demonstrated experience designing and evolving role architectures within large, complex, matrixed organizations., • Deep understanding of field deployment models, account team structures, and crossfunctional engagement in dynamic environments., • Proven ability to partner effectively with People & Organization (P&O), field leadership, and capability teams to drive role transformation and alignment., • Strong strategic, analytical, and facilitation skills, with the ability to translate complexity into clear, actionable frameworks., • Exceptional written and verbal communication skills, enabling clarity, alignment, and shared understanding across diverse stakeholders., • Experience building scalable, datainformed models that balance insight, execution, and organizational agility. Desirable Requirements: • Experience leading or contributing to transformation initiatives within commercial, field, consulting, or fastgrowing healthcare or technology environments, including exposure to largescale change programs., • Familiarity with modern commercial ecosystems - such as digital engagement platforms, CRM systems, emerging technologies, and/or sales, marketing, or customerfacing roles - that inform how organizations engage customers at scale. Novartis Compensation Summary: The salary for this position is expected to range between $185,500 and $344,500 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Business Planning, Business Reviews, customer relationship management, Customer Requirements, Customer Service, Employee Onboarding, Financial Literacy, Influencing Skills, Operations, problem solving techniques, Resource Allocation, Sales, Sales Force Effectiveness, Sales Operations, Sales Targets, Selling Skills, Strategic Planning, Technical Skills