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Who We Are: At Ordergroove, our mission is to transform commerce by putting relationships, not transactions, at the center. We help leading brands create seamless subscription and membership experiences that turn one-time shoppers into lifelong customers. Founded in 2010, we are a remote-first company whose platform powers the world’s most loved recurring experiences for brands like L’Oréal, GNC, and PetSmart. Our team of curious builders and bold problem solvers is united by one belief: meaningful relationships drive lasting growth. Join us and help shape the future of relationship commerce. About the Role: We’re seeking an exceptional Group Product Manager to own and evolve a critical part of our Relationship Commerce platform, one that sits at the intersection of ecommerce infrastructure, subscription intelligence, and merchant experience. This role is ideal for someone who loves to solve complex problems, leads through clarity, and is energized by building products that scale across hundreds of brands while still feeling deeply customer-centric. As a Group Product Manager at Ordergroove, you’ll set product vision and strategy, lead and mentor Product Managers, elevate how we make product decisions, and ensure we’re building durable, extensible solutions that help brands move from transactional commerce to long-term customer relationships. You’ll partner deeply with Engineering, Design, Data, GTM, and Customer teams to translate complex merchant needs into elegant platform solutions, balancing short-term wins with long-term growth and scale. This is a hands-on leadership role for someone who can zoom out to define strategy and zoom in to unblock teams, sharpen execution, and raise the bar for product quality and impact. What You Will Do: • Own & Scale the Merchant Growth Pillar – Take full ownership of the product area at the heart of Ordergroove’s value, defining how merchants get started, see value, and grow. You’ll lead high-stakes initiatives across onboarding, incentives, cancellations, and daily workflows, pairing strong execution with clear strategic direction beyond the current roadmap. Raise the Bar on Experience-First Product Design – Apply a strong UI/UX lens to merchant-facing workflows, working closely with Design and Engineering to deliver best-in-class self-service. You’ll advocate for intuitive, opinionated product design that turns satisfied merchants into raving fans.Operate as a High-Impact, High-Visibility Product Leader – Serve as the Product leader for Merchant Growth with regular C-suite exposure and influence. You’ll earn trust across Product, Engineering, GTM, and Operations, level up the impact of two product teams, and be a key voice in shaping strategy, prioritization, and how Product shows up across the company. • Set Product Strategy & Direction – Define and communicate a clear, long-term product vision aligned to company goals and customer needs. Translate strategy into focused roadmaps that emphasize outcomes over output and provide clarity across teams., • Develop & Elevate Product Talent – Lead, coach, and grow Product Managers across interconnected areas, raising the bar on product discovery, experimentation, customer insight, and metrics-driven decision-making., • Drive Cross-Functional Alignment – Partner deeply with Engineering, Design, Data, Operations, and Go-To-Market teams to align on priorities, trade-offs, and execution, ensuring solutions drive adoption, retention, and revenue., • Champion Customer-Led Decision Making – Ground product decisions in deep customer understanding, leveraging direct merchant engagement, research, and data to balance merchant needs with end-consumer impact., • Deliver with Accountability – Own execution from discovery through launch and iteration. Define success metrics, assess outcomes, and continuously refine based on learnings and market signals. About you: • Required, • 7+ years of product management experience with proven success in SaaS, ecommerce, or subscription businesses; 3+ years in people leadership or cross-functional leadership roles., • Track record of owning strategy and delivering measurable impact at scale., • Strong customer empathy with experience leveraging qualitative and quantitative insights., • Excellent partnership, communication, and influencing skills across technical and non-technical stakeholders and teams., • Passion for mentoring and developing high-performing product talent., • Experience owning product strategy across multiple product areas or teams., • Proven experience driving product decisions tied to business outcomes such as revenue growth, retention, expansion, or operational efficiency., • Comfort operating in ambiguous, fast-growing environments, bringing clarity, structure, and momentum where none exists., • Background in metrics, experimentation frameworks, and data-informed prioritization., • Experience with Agile product development practices., • Preferred, • Experience in ecommerce or subscription-based D2C brands. If you don’t meet 100% of the qualifications outlined above - that’s okay, nobody’s perfect! We encourage you to apply if you think this is a role that would make you excited to come into work every day. About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including Ulta, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove’s powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year over year new business growth, and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO and a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable and competitive compensation structure for the roles on our team. The total compensation range (base + annual bonus) for this role is starting at $209,000 + equity.

At Two Six Technologies, we build, deploy, and implement innovative products that solve the world’s most complex challenges today. Through unrivaled collaboration and unwavering trust, we push the boundaries of what’s possible to empower our team and support our customers in building a safer global future. Product Director Do you want to build information technology that is used operationally in major conflicts around the world? Use your Product Leadership experience to make a difference in achieving USG non-kinetic policy objectives overseas. The Pulse Suite of products is the industry-leading technology for conducting information and psychological operations to advance USG mission globally. Known for being the software that Delivers in times of crisis, conflict, and competition, the Pulse Suite includes technology for: • Outreach to target audiences around the world on the devices they already use, • Planning tools that transform opportunity into action, • Identifying opportunities to take control of the message when adversaries are attempting to control the narrative space The Pulse Suite is built on a state-of-the-art agentic AI platform. Teams are putting the latest technology advancements to work on mission objectives in an AI system that is action-oriented, trustworthy, and human-in-the-loop. We want to hear from you if you are: • A leader in exceptional product tradecraft, experienced in managing strong product managers and UX designers, • Able to coach product tradecraft and create value through investing in the skill sets of others on your team, • A builder, passionate about the craft of creating exceptional products and applying “just now available” technologies to solve enduring customer problems, • A strategist, able to isolate the problem that must be solved to create exceptional value for customers and improve our competitive positioning, • Grounded in military or intelligence culture and acquisition cycles through either prior service, or work on military or intel products This is a fully remote position with flexibility to manage your day around collaboration with your team. DC location is preferred but not required. Some travel (10-20%) will be required to interface with our customers and Two Six employees collaborating on cleared programs. What you will do: • Manage and coach product manager and UX designer direct reports, continuing to recruit and manage the hiring process to retain a team of top-caliber talent, • Work with your team, customers, stakeholders, and the content team to crystalize and communicate a product portfolio vision and strategy inside and outside the company, • Collaborate with sales, growth, and other go-to-market teams to understand our competitive landscape and positioning, and identify key product investments to sustain and grow market dominance for our category, • Collaborate with your cross-functional leadership team and company executives to create the best possible environment for teams to succeed, • Provide top-down direction while also taking bottom-up feedback and recommendations, • Achieve key product objectives including authority to operate on classified systems, • Be a leading example of the product operating model and product best practices, and drive change towards a user-centered culture across the company where this can thrive, • This leadership position is expected to innovate alongside teams, filling gaps where necessary. It’s an ideal mix for leaders who still want to remain builders., • Be open and flexible to jump in where help is needed What you will need (basic qualifications): • Experience creating products for government users, particularly in environments with limitations on technology access, • Experience with information operations, intelligence, or targeting missions and markets, • Experience with agentic AI, generative AI, natural language processing, large language models or advanced analytics, particularly deployed in production environments at scale, • Experience with B2B products with a heavy product support component or consulting practice, • Interest in supporting US government missions to counter foreign adversary and non-state actor propaganda and disinformation Clearance Requirement: Eligibility to obtain government clearance if required/needed. #LI-JS #LI-JB1 Two Six Technologies is committed to providing competitive and comprehensive compensation packages that reflect the value we place on our employees and their contributions. We believe in rewarding skills, experience, and performance. Our offerings include but are not limited to, medical, dental, and vision insurance, life and disability insurance, retirement benefits, paid leave, tuition assistance and professional development. The projected salary range listed for this position is annualized. This is a general guideline and not a guarantee of salary. Salary is one component of our total compensation package and the specific salary offered is determined by various factors, including, but not limited to education, experience, knowledge, skills, geographic location, as well as contract specific affordability and organizational requirements. Salary Range $178,900 - $268,500 USD Looking for other great opportunities? Check out ___ for all our Company’s current openings! Ready to make the first move towards growing your career? If so, check out the ___! This will give you step-by-step directions on applying, what to expect during the application process, information about our rich benefits and perks along with our most frequently asked questions. If you are undecided and would like to learn more about us and how we are contributing to essential missions, check out our ___ page! We share information about the tech world around us and how we are making an impact! Still have questions, no worries! You can reach us at ___. We are happy to connect and cover the information needed to assist you in reaching your next career milestone. Two Six Technologies is an Equal Opportunity Employer and does not discriminate in employment opportunities or practices based on race (including traits historically associated with race, such as hair texture, hair type and protective hair styles (e.g., braids, twists, locs and twists)), color, religion, national origin, sex (including pregnancy, childbirth or related medical conditions and lactation), sexual orientation, gender identity or expression, age (40 and over), marital status, disability, genetic information, and protected veteran status or any other characteristic protected by applicable federal, state, or local law. If you are an individual with a disability and would like to request reasonable workplace accommodation for any part of our employment process, please send an email to ___. Information provided will be kept confidential and used only to the extent required to provide needed reasonable accommodations. Additionally, please be advised that this business uses E-Verify in its hiring practices. By submitting the following application, I hereby certify that to the best of my knowledge, the information provided is true and accurate.

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? The Senior Analytics Developer, reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Northwestern Medicine is looking for a data driven, business-minded; results oriented Senior Analytics Developer to join our team. The Senior Analytics Developer uncovers insights that drive strategy and optimal decision making for the executive team and leaders across the organization. In this role, you will be charged with understanding the ‘who, what, and whys’ of our business - working cross-functionally to realize the value of NM’s data assets. Northwestern Medicine Information Services drives innovative, high-value solutions to transform health care. We are committed to supporting the relentless pursuit of better medicine by providing exceptional service to our patients and guests as well as internal clients across the organization. To ensure excellence, our team goes to extraordinary lengths to ensure that our systems work together seamlessly. Northwestern Medicine understands that technology plays an integral role in shaping the future of health care. Information Services strategically supports the organization by: • Leveraging AI, automation and rollout of advanced cyber controls that support digital transformation strategies, • Implementing advanced technologies in clinical and administrative areas To succeed in this role, you must be innately curious, deeply analytical, highly driven, and a strong communicator. Some of those qualities include but are not limited to: • Be a Data Champion! Effective analysis is only possible with good data - be an advocate of data accessibility, accuracy and quality., • Be Curious! Find data nuggets, trends and other analytical goodies that help support our mission, vision, and values and advance our department as a whole., • Be a Team Player! Collaboration is what makes us great – come prepared to work with a diverse cross-section of technical and business professionals., • The Senior Analytics Developer is responsible for delivering data warehouse and analytic solutions by writing ETL packages, developing visualizations, performing data and statistical analyses, and administering systems to deliver information to the health system., • Serves as a functional and content expert of pipelines to synthesize raw data into actionable information., • Applies knowledge of relational database skills including advanced SQL knowledge and the ability to create complex queries and stored procedures., • Assists with the design and development of information delivery components including dashboards, reports, and cubes., • Assists with ETL design and development including data analysis, source-target mapping, quality profiling, change data capture, program performance., • Evaluates data quality and interprets results in a clear, concise manner., • Develops documentation on requirements, decisions, design, modifications, and any associated maintenance., • Owns analytics projects and is accountable for collaborating with the business to gather and execute on requirements, which exceed customer expectations., • Works collaboratively with and supports multi-departments efforts and projects., • Shares skills, experience, knowledge, and expertise with staff on analytic tools and solutions and serves as subject matter expert within the department., • Participates and contributes to overall training development, maintenance, and facilitate trainings both internally and externally as needed., • Performs other duties and functions as assigned. Required: • Bachelor’s degree required, • Four or more years of experience in a role querying and/or analyzing data, • Experience using the Microsoft stack (SSRS, SSMS, SSIS, SSAS), • Experience using SQL for data extraction, manipulation, and reporting, • Strong knowledge of relational database skills including advanced SQL knowledge and the ability to create complex queries and stored procedures, • Independently work with business users to gather and scope requirements and recommend analytical solutions to meet business needs, • Experience sharing skills, experience, knowledge, and expertise with junior level staff on analytic tools and solutions and serve as subject matter expert within team and department, • Previous experience working in an Agile environment, • Experience with report writing and data visualization tools such as: Tableau, Crystal Reports, SSRS, Microsoft Power BI, etc., • Experience in all areas of development including analysis, design, development and support with particular emphasis on structured programmin, • Demonstrated competency with Microsoft Excel, PowerPoint, and/or Access, • Ability to communicate complex quantitative analysis in a clear, precise, and actionable manner, • Excellent verbal and written communication skills, • Ability to manage multiple-priorities, • Experience developing, designing and supporting applications and relational databases, • Previous experience working with Epic Clarity data, • Previous healthcare experience, ideally with a health system, • Experience using a software package for statistical analysis (R, Python, etc.) Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our ___ section to learn more. Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

We believe conversations will become the #1 way to shop. At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift. Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent. By combining deep product expertise with the latest in AI, we’re making shopping feel more natural, human, and connected than ever before. To win, we focus relentlessly on: * Quality: conversations that feel authentic and on-brand. * Experience: effortless shopping from chat to checkout. * Re-engagement: personal, 1-1 dialogue instead of noisy marketing. The opportunity is massive. As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every customer feels understood. Join us to make Conversational Commerce real. We’ve built the #1 helpdesk for Shopify, powering over 16,000 merchants worldwide. Now, we’re building the future of ecommerce: an AI agent that helps brands sell, support, and engage customers through conversations. Over 2,500 merchants already use our AI agent to automate support, improve service quality, and scale faster. Next, we’re expanding the AI agent to help shoppers find what they want, turning every chat into a shopping experience. This is the foundation of Conversational Commerce, where every customer interaction becomes personal, seamless, and revenue-driving. Historically, most of our customers were SMBs and mid-market merchants. But that’s changing fast: we’re now winning much larger merchants, including recent deals over $400K per year. See how brands like Timbuk2, Steve Madden, and MrBeast use Gorgias to power their growth ___. Try our AI agent on ___, and our Helpdesk back end ___. * TAM: $5B * Helpdesk: $140M * Support agent: $860M * Shopping assistant: $4B * ARR: $89M (+25% YoY) * Funding: $101.5M total * Latest round was Mar 2024: $29M Series C-2 (SaaStr, Alven, Amplify, Horsley Bridge, Shopify, Sapphire, CRV, Transpose) * Team: 365 people Successful ecommerce AI company seeks a fearless marketing leader to elevate our story and transform the industry. We've built an exceptional product. Now we want to tell its story with the same excellence. You'll deeply understand the product, how it works, how to set it up, and how it delivers value. This will put you in a unique position to educate merchants on why customers want to shop through conversations, and how they can make it happen with Gorgias. Our customers and team span the globe, so you'll need to be collaborative, curious, and empathetic. If you're ready to lead this transformation, this is your chance to own a defining success and make a career-defining impact. Own the narrative and positioning of Gorgias’ Conversational Commerce platform. Translate product innovation into market impact. Your mission: make Gorgias synonymous with AI-driven customer and sales conversations by defining the category, crafting the story, and driving adoption across all segments. * Product marketing * Define clear, differentiated positioning and messaging across the Gorgias product portfolio. * Educate merchants on why they should invest on Conversational Commerce now, and how to do it * Partner with Product and Sales to launch new products and capabilities. * Build our content engine to power enablement, storytelling, and thought leadership. * GTM acceleration * Distribute our product narrative through the 100+ events we organize each year, including our ___ in LA. * Partner with Demand Gen and Sales to develop targeted plays for each segment. * Drive adoption and expansion in mid-market and enterprise. * Define metrics and frameworks to track awareness, consideration, and adoption across the funnel. The role reports to Co-founder & CEO, ___. Our Marketing Team: 17 people, 4 direct reports * ___ (Director, Demand Generation) * ___ (Manager, Product Marketing) * ___ (Sr. Manager, Marketing Ops) Our Executive Team: * Co-founder & CEO, ___ * Chief Financial Officer, ___ * SVP Engineering, ___ * VP Product, ___ * VP Design, ___ * VP Sales, ___ * VP People, ___ * VP Marketing, hiring! * You’re passionate about Conversational Commerce & you envision a world where you can shop by talking to brands online, instead of just always browsing. * You care deeply about product: in another life you could have been a Product Manager. * You’re both strategic and hands-on. That’s core to how we operate. * You’re an enthusiastic AI adopter. We believe AI is reshaping both commerce and the marketing profession. * You’re open to semi-frequent in-person travel to NYC. Gorgias marketing has historically been demand-gen led, fuelling strong SMB growth. As we evolve toward Conversational Commerce, our biggest opportunity is to educate merchants on how AI can transform the way their customers shop, from transactional to conversational experiences. We're now looking for a marketing leader who can turn this vision into clear positioning, compelling narratives, and effective enablement for our fast-growing mid-market and enterprise segments. We've learned a lot from past marketing leadership experiences, and each contributed to our growth. Today, we have a sharper understanding of what long-term success requires. We're open to candidates who come from either a product marketing background or from a demand generation / growth background — what matters most is a deep understanding of the product they market, strong execution instincts, and the ability to bridge vision and execution across the full funnel. AI at Gorgias At Gorgias, AI is a natural extension of how we work and build. Our teams use it every day to research, write, analyze, code, and craft better customer experiences. Everyone has access to premium AI tools (ChatGPT, Claude, Granola & others) and an annual L&D budget to explore new ones. The real magic happens when we share what we learn. Our #powerup Slack channel is a digital petri dish of new tools and workflows, and each team has AI champions who showcase fresh ideas during weekly company-wide standups, now practically AI demo sessions. We see AI not as a replacement for creativity or empathy, but as a multiplier, helping us move faster, think deeper, and serve customers better. AI use in Recruiting at Gorgias By submitting your application, you agree that Gorgias may collect and process your personal data for recruiting, workforce planning, and related purposes. For more information about how we process your data and your rights, please refer to our ___. Diversity & Inclusion at Gorgias We’re committed to creating an inclusive environment where everyone can thrive. We welcome applicants from all backgrounds, experiences, and perspectives because diverse teams drive innovation and better decision-making. If you need accommodations during the application or interview process, please contact us at ___.

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list. Pattern is the leader in global e-commerce and marketplace acceleration, headquartered in Utah's Silicon Slopes tech hub—with offices in Asia, Australia, Europe, and the Middle East. Hundreds of global brands — including Bosch, Nestlé, Stance, TUMI, and Panasonic — rely on the company’s e-commerce acceleration platform to grow their online sales on direct-to-consumer websites, online marketplaces, and other digital channels in more than 60 countries, all while managing fulfillment and logistics. With last year's revenue exceeding $1 Billion, Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®. We need a Senior Accountant to jump in and help closing the books, solving problems, and improving processes to ensure accounting aligns with Pattern’s future objectives. If you’re looking for an exciting opportunity to join a dynamic, fast-paced team and make key contributions to Pattern’s success, this role could be a great fit. This is a full-time position and will work a hybrid schedule (three days in office, two days remote each week) based in Lehi, Utah at Pattern’s global headquarters. This role will be primarily focused on the SaaS businesses within Pattern, but will also own responsibilities that relate to Pattern’s core eCommerce business. • Complete monthly, quarterly, and annual financial closings and reporting with appropriate GAAP treatment, • Provide solutions to streamline/speed up month-end close, • Assist with annual independent financial and statutory audits, • Provide timely and accurate analysis of historical financials, • Provide reporting and solutions for ad-hoc information requests, • Ensure that effective internal controls are in place to ensure compliance with GAAP and applicable federal and state regulations for financial and fiscal reporting, • Support the Corporate Controller and work directly with the accounting team to ensure accuracy and consistency, • Provide the highest level of internal and external customer service, respond to internal and external inquiries regarding accounting related activities, and utilize judgment to address or escalate issues as necessary What will I need to thrive in this role? • BS in Accounting required, • MAcc preferred, • CPA preferred, • 1-2 years of experience (SaaS industry preferred), • Organized and analytical with relentless attention to detail, • Proficient in Microsoft Office, • Self-directed and willing to take ownership of responsibilities, • Natural ability and desire to work on a team, • Excellent professional communication skills, • You follow through with all assignments in a timely manner, • You give 100% to all tasks and projects you are given, • You actively comment and participate in group collaborations, • You will take full ownership of your projects and follow through to completion, • Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes., • Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data., • Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern., • An initial phone interview with Pattern’s talent acquisition team, • A video interview with a hiring manager, • An onsite interview with a panel of department leaders, • Offer review by executive team, • Be prepared to talk about professional accomplishments with specific data to quantify examples, • Be ready to talk about how you can add value and be the best addition to the team, • Focus on mentioning how you would make a difference at Pattern, • Unlimited PTO, • Paid Holidays, • Onsite Fitness Center, • Company Paid Life Insurance, • Casual Dress Code, • Competitive Pay, • Health, Vision, and Dental Insurance

About ValGenesis ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech companies to achieve digital transformation, total compliance and manufacturing excellence/intelligence across their product lifecycle. Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences: ___ About the Role: • Strategic Leadership: Develop and implement customer success and growth strategies aligned with overall business objectives, focusing on customer retention, expansion, and satisfaction., • Team Management: Lead and mentor a customer success team, including hiring, training, and performance management., • Planning Organization Capacity: Ensure customer success processes are scalable and efficient to accommodate growth and changing customer needs., • Growth Planning & Execution: develop, implement, execute and track existing customer growth strategies and plans in conjunction with Account Owners, • Performance Measurement & Analysis: Establish key performance indicators (KPIs) to track customer satisfaction, loyalty, and other relevant metrics, using data-driven insights, such as Renewals Bookings, GRR, NRR, and Pipeline, to drive continuous improvement and growth., • Retention Planning & Churn Mitigation: Develop and implement proactive retention strategies to identify and mitigate customer churn risks., • Data Analysis: Analyze customer data and key performance indicators (KPIs) to identify trends, track progress, and make data-driven decisions., • Cross-Functional Collaboration: Collaborate with sales, marketing, product, and other teams to ensure a unified customer experience and drive company-wide alignment on customer success initiatives., • Customer Journey, Engagement & Advocacy: Assist in mapping the customer journey, identifying pain points and opportunities for improvement. Drive customer engagement throughout the customer lifecycle, while cultivating customer advocates and champions to drive positive word-of-mouth to support sales efforts., • Product Feedback: Gather and translate customer feedback into actionable insights for product development and service enhancements., • Bachelor's degree in a relevant field (e.g., business, marketing, communications)., • 5+ Years in customer experience management, preferably in a team leadership or management role., • Proven ability to lead and motivate teams, fostering a collaborative and customer-centric environment., • Experience selling SaaS solutions and Services as an individual contributor, in Inside Sales, or leading a team that has SaaS and Services quota objectives, • Experience and/or participation in formal Sales training including Objection Handling and Negotiation. Strong understanding of customer journey mapping, analytics, and performance measurement., • Excellent communication, interpersonal, and presentation skills., • Strategic thinking, problem-solving, and decision-making skills.

As a Solutions Architect specializing in incident response partnerships, your core responsibility will be to champion the technical synergy between SentinelOne's cutting-edge Singularity Platform and our IR Partners. You will act as the senior technical liaison playing both a technical evangelist as well as IR domain expert role for the Onboarding, Enablement and Engagements with our IR partners. This involves a comprehensive lifecycle of collaboration, including the expertise to hunt and engage (sell) with CSOs and senior technical teams (influence, persuade, and engage with technical leaders), providing technical support and guidance for the IR partners, as well as supporting your partner’s GTM and Field events, where appropriate. Key aspects of your role will include managing the process of assigning new features during times of breaches, on-going partner enablement, leading "capture the flag" type exercises, IR advisory and methodology recommendations for response strategy and threat hunting and providing technical assistance to partners implementing automation tools available with SentinelOne's robust platform. SentinelOne is actively seeking a highly skilled and security-focused Solution Architect with a proven track record in incident response, particularly within dynamic Security Operations Center (SOC) environments. Furthermore, extensive experience in critical cybersecurity domains such as Endpoint Protection (EPP), Endpoint Detection and Response (EDR), Cloud-Native Application Protection Platforms (CNAPP), Security Orchestration, Automation, and Response (SOAR), Security Information and Event Management (SIEM), and Threat Hunting will be highly advantageous, demonstrating a well-rounded expertise that aligns with the complexities of modern cybersecurity landscapes. We are looking for a proactive, self-starting individual with a developer-minded approach, someone who is inherently self-sufficient and thrives in the fast-paced, ever-evolving environment of cybersecurity. This individual will excel at facilitating the seamless integration of partner technologies, ultimately maximizing the benefits for our shared customer base. This pivotal role will be instrumental in significantly accelerating and deepening our partner relationships through the strategic development and implementation of impactful technical product integrations, solidifying SentinelOne's position as a leader in integrated cybersecurity solutions. • Collaborate with IR partners to develop integrations, go-to-market campaigns, enablement materials, and joint customer success stories., • Work cross-functionally with Business and Corporate Development, Product Marketing, Product Management, Sales Engineering and other internal organizations across SentinelOne on a regular basis., • Co-Lead discussions with our Business Development team to evaluate potential IR partners from both a technical and strategy fit perspective representing the value SentinelOne can provide to their customers, support partner acquisition and onboarding, and manage IR partner ecosystem for the region., • Educate these partners on security concepts and customer-driven use cases, • Gather, track, and translate partner feedback and help influence and inform the SentinelOne product roadmap related to the IR partner use cases, • Present to technical and executive leadership; provide periodic product review sessions to strengthen the skills of our partners, • Set up and manage partner capture the flag or enablement/training sessions that lead to a business relationship, • Design, architect and implement technical product integrations between SentinelOne products and other software vendor's products, • Provide "white glove" service to our partners as they build integrations with the SentinelOne Singularity platform., • Prepare and deliver technical presentations to both customers and partners, demonstrating the interoperability and combined value of products and services., • Actively participate within the broader technical team, sharing experiences and best practices., • 7+ years of technical incident response or cyber insurance, ideally in the areas of Incident Response or Technology Consulting or Security Architecture, • Domain knowledge and experience in one or more of incident response, threat detection, security analytics, network security and API security, • Excellent analytical and communication skills to provide business and technical guidance to audiences of varying technical abilities including, executives, product managers and engineers., • Technical ability to understand software and recognize areas of product integration, discuss product roadmaps, and engage with product managers., • Basic knowledge of software integrations including extensive use of APIs for data ingestion, data extraction, functional integrations and automation, • Experience with modern programming languages including one or more programming skills in Java, C#, Ruby, Python, PHP and JavaScript and familiarity with GitHub, • Eagerness to learn new technologies and share your knowledge with the community around you., • Ability to provide 1st-level technical support throughout partner development cycles, • Team focused approach and positive attitude are a must, • Travel up to 30% possible., • Experience working in the field of sales engineering, computer forensics, security architect, penetration/red teamer, or incident responder a plus You will be joining a cutting-edge company, where you will tackle extraordinary challenges and work with the very best in the industry. • Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA, • Unlimited PTO, • Industry leading gender-neutral parental leave, • Paid Company Holidays, • Paid Sick Time, • Employee stock purchase program, • Disability and life insurance, • Employee assistance program, • Gym membership reimbursement, • Cell phone reimbursement, • Numerous company-sponsored events including regular happy hours and team building events

Description CAD Control Systems, a leader in the development, design, and manufacturing of BOP Control Systems, is seeking a skilled, motivated, and dependable Part-Time Accountant to join our team in Broussard, LA. This individual will support the Finance Department by performing accounting duties including financial reporting, general ledger records, job costing reports, and assisting with month-end and year-end close processes. *This position is listed as hybrid, and therefore candidates must reside within commutable range to Broussard, LA. ESSENTIAL FUNCTIONS/RESPONSIBILITIES: • Assist in monthly closing. Duties to include monthly accruals, prepaid schedule, verifying general ledger coding, WIP schedule, job costing reports, customer deposit listing, etc.), • Bank reconciliations, • Maintain intercompany due from/to balances, • Accounts payable and accounts receivable Invoice entry, • Prepare monthly sales tax reports, • Payroll journal entries, • Assists with related special projects, as required, • Work independently, use discretion and ensure the confidentiality of information EDUCATION/EXPERIENCE: • High school diploma or GED equivalent required., • Bachelor’s degree in business administration from an accredited university preferred, or equivalent education and experience., • Proficient computer skills in Microsoft applications required., • Strong understanding of accounting principles and financial reporting., • Proficient in accounting software (e.g. SAP Business One)., • Must have excellent verbal and written communication skills, the ability to interact with all customers and vendors, and possess excellent project management skills., • Must have ability to manage multiple complicated tasks, prioritize, and be detail oriented. Environment: Work is performed in an indoor office environment. Exposure to noise, dust, grease, fumes, noxious odors, mechanical and electrical hazards, burns and temperature conditions may occur. Physical: Primary functions require physical ability and mobility to sit, walk and stand frequently; to frequently lift, carry, push, twist, turn, bend, crouch, kneel, reach, grasp, handle, feel and make repetitive hand movement in the performance of daily duties; to occasionally climb on ladders or stairs. This position may have occasional exposure to pinch points and moving objects. This position requires constant eye-hand coordination and ability to communicate effectively both verbally and in writing to exchange information. Personal protective equipment (PPE), including steel toe shoes and safety glasses, must be worn at all times while in the indoor/outdoor shop environment. Vision: See near/far with or without correction. Hearing: Hear in the normal audio range with or without correction. IMPORTANT NOTICES • The above statements reflect the general duties and skills that are expected of this position and should not be considered a comprehensive list of all duties, responsibilities, and qualifications of this role., • To perform this job successfully, an individual assigned this position must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship., • If selected for this role, your employment will be contingent upon submission to and successful completion of a post-offer, pre-employment drug and background test., • Candidates must be legally authorized to work in the United States. CAD Control Systems, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration regardless of race, color, religion, national origin or ancestry, genetic information, age, marital status, familial status, sex (including pregnancy, sexual orientation, or gender identity), disability, past current or future service in the uniformed services, or any other consideration or characteristic made unlawful by federal, state, or local laws. CAD Control Systems, Inc. endeavors to make the application process accessible to all and provides reasonable accommodations to qualified individuals with disabilities.

About USS: United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs. Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers. By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business. Overview: The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business. Responsibilities: • Perform basic service truck driving functions in accordance with USS and DOT requirements., • Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries., • Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift., • Conduct portable toilets servicing to USS 8 point service standard., • Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard., • Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed., • Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible., • Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied. Qualifications:, • Minimum two years of commercial driving experience., • Valid Driver License (CDL or non-commercial)., • Excellent time management, customer service and communication skills., • Strong problem-solving and decision making skills. Physical Requirements:, • Sit while driving and stand while servicing products, • Use hands and fingers to handle, control or feel objects tools or controls, • Repeat the same movements, • See details of objects that are less than a few feet away and also at greater distance, • Speak clearly so customers can understand, • Understand the speech of another person, • Hear sounds and recognize the difference between them, • Walk up to 30 minutes at a time without exertion, • Enter and exit equipment by stepping and kneeling, • Lift up to 40lbs from your waist to your shoulders, • Lift 30lbs from the floor to your head, • Crouch and squat, • Holiday & Paid Time Off (pro-rated for Part-Time employees), • Medical/Pharmacy, • Dental, • Vision, • Employer-Paid Short-Term Disability, • Employer-Paid Employee Basic Life & Accidental Death and Dismemberment, • Voluntary Employee Life & Accidental Death and Dismemberment, • Voluntary Spousal Life, • Voluntary Dependent Life, • Hospital Indemnity, Accident and Critical Illness, • Commuter/Transit Account, • Healthcare Flexible Spending Account, • Dependent Care Flexible Spending Account, • Health Savings Account, • 401(k) with employer match, • Employer-Paid Employee Assistance Program (EAP), • Employee Discounts Salary Range: $20.42 – $27.57 / hour Pay Transparency Statement: At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program. EEO Statement: Some positions may require secure site access and/or domestic air travel. All candidates for positions which require secure site access and/or domestic air travel must possess an acceptable form of identification to comply with state and federal regulations, such as REAL ID-compliant driver’s license or state ID, or U.S. passport. This statement is not intended to require documentation beyond what is acceptable under the federal I-9 form process administered by the U.S. Citizenship and Immigration Services (USCIS); and should not be construed as creating additional employment eligibility verification requirements. United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Securitas Security Services USA, Inc. Position Title: Training & Development Manager Location: New York/White Plains (NY) Travel: Throughout New York (As Needed Basis) Securitas USA: Lead with Purpose. Build What’s Next. At Securitas, we recognize that authentic leadership means more than just overseeing operations; it's about setting a vision, inspiring, and making a meaningful impact. We invite you to take a step into a pivotal role as a Training & Development Manager, based in New York/White Plains, New York (NY). This role is more than a career step; as a Training & Development Manager, you will play a critical role in developing talent and shaping the future of security services for those we proudly serve. Why Join Securitas? Help Make the World a Safer Place When you join Securitas, you join a global leader dedicated to innovation, service excellence, and doing what’s right. Our culture empowers growth and celebrates achievement, while our mission centers on, integrity, vigilance, and helpfulness. As part of our Team, you will have the platform and support to make a meaningful difference each day. Join us on our mission of making the world a safer place About Securitas: • Our Values: Integrity, Vigilance and Helpfulness, • Our Team: 340,000+ skilled employees, • Founded: Securitas AB (1934) – Helsingborg, Sweden As a Training & Development Manager, you will be responsible for designing, delivering, and evaluating training programs that enhance employee performance, support business objectives, and promote professional growth. This role plays a critical part in building a skilled, compliant, and engaged workforce by ensuring training initiatives align with organizational standards, industry regulations, and workforce needs Benefits Offered: Based on experience, Securitas will offer a salary of $75K - $80K/ Annually in addition to a full benefit package that includes: • $500 Monthly Vehicle Allowance, • Medical Insurance, • Life Insurance, • Dental, • Vision, • 10 Vacation Days Accrued, • 4 Floating Holidays, • 6 Sick Days, • Ensures delivery of high-quality customer service., • Helps sustain client and employee retention., • At least 18 years of age., • Bachelor’s Degree and 1 year of training experience., • Or Associate’s Degree and 3 years of progressively responsible related experience., • Or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic. #AF-SSTA Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team. Benefits include: • Retirement plan, • Employer-provided medical and dental coverage, • Company-paid life insurance, • Voluntary life and disability insurance, • Employee assistance plan, • Securitas Saves discount program, • Paid holidays

responsible for the leadership and management efforts involved in resolution of complex interrelated departmental applications and reporting issues associated with Cerner CCL customization and Reporting This Jobot Job is hosted by: Brett Walker Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $132,000 - $160,000 per year A bit about us: Leading Health System on the west coast...inquire today to learn more! Why join us? Looking for PST or CST located - 100% remote options. Great healthcare benefits from a leading university driven healthcare system. Job Details Summary: The Cerner Application Developer, Senior is responsible for the leadership and management efforts involved in resolution of complex interrelated departmental applications and reporting issues associated with Cerner CCL customization and Reporting . The strategic elements of this position require analytical skills to assist in defining business requirements and help the business develop and implement solutions. Incumbents provide a key role in defining and resolving day to day system performance, data and architecture issues as well as planning and participating in system installations. Incumbents may provide training and work review to junior level staff. Additionally, will work with external vendors, system owners, community partners, contractors and Health Science Campus leadership to design, develop, implement and make operational departmental applications and reporting. This incumbent will Identify and document information technology design specifications based on analysis/assessment of user needs and generate need-gap analyses. This person will use expert knowledge to generate and develop system scope and objective, analyze and evaluate existing or proposed systems and devise or modify procedures to solve problems using data processing. The Cerner Application Developer, Senior will work independently and lead complex system activities. Minimum Education: • Bachelor's degree Degree in related field required, or combined experience/education as substitute for minimum education., • 5 years’ relevant business experience., • 3 years’ experience in an IS healthcare setting., • Strong CCL experience required., • Strong Discern/PowerInsight experience required., • Minimum 1 year of experience with Cerner Data Modeling experience., • This other involves stakeholder management and supporting clinical workflows., • CCL, DA2, Discern/PowerInsight Administration, Cerner Millenium, Discern, Tableau, Custom mPage build, SQL, Olympus, • Reports & Analytics: Ability to generate both standard and ad hoc reports. Ability to design and assist in developing nonstandard/custom reports as required. Ability to create CCL reports and set up operation jobs/monitor delivery of reports ad hoc or at scheduled intervals with working knowledge of integrating data to enterprise analytics platform., • Technical Skills and Industry Knowledge: Works independently on complex system activities both project and operational support-related, understands application build, design, and technical infrastructure, maintains knowledge up-to-date, is a technical resource for others, follows technology practices and standards (i.e. ITIL). Knowledgeable of industry best practices, conventions and regulations as well as emerging and evolving technologies. In addition, responsible for familiarity with CCL, while becoming increasingly knowledgeable of Cerner data model, including ability to complete report writing for Discern/PowerInsight. Working knowledge of writing components for custom mPages; XR templates, adhoq CCL customization requests. Familiarity with security and provisioning of DA2 and PowerInsight., • Solution Design and Development: Analyze events, documentation, requirements and needs to design and develop solutions to solve problems and/or meet organization’s needs. Helps formulate scope and objectives. Utilizes critical analytical and problem solving skills to arrive at recommendations and proposes solutions., • Customer Service: Handles customer questions, complaints, enhancement requests, communicates with customers, handles services problems and tickets politely and efficiently, always available for customers, follows procedures, utilizes problem solving skills, maintains pleasant and professional image. Customers may include both internal department users, vendors, and peers within IS., • Performance Improvement/Transformation/Innovation: Demonstrates an ongoing understanding of and actively participates in performance improvement activities, identifies and proactively pursues business transformation, uses innovation to enhance/solve current system and business workflow problems. Searches for and identifies alter native and/or innovative solutions to technical problems. Act as a subject matter expert for department functions in relationship to implementing and Cerner reporting and CCL logic., • Team Work and Project Management: Helps team leader/manager/director to establish project goals, milestones and procedures, Works on projects throughout the organization, monitors and reports on project task progress, and involved in multiple projects. Manages own work efforts for projects and sub-team and project team to ensure project gets completed on time and on budget. May lead small/medium projects, including facilitate team and cross-functional meetings., • Training: Responsible for training new staff members on applicable systems/applications. Responsible for working with customer and/or vendors with training on new systems being implemented and rolled out for use in the departments., • Other Duties and On-Call: Ability to fulfill On-Call requirements and other duties as assigned. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. 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Placement Type: N/A Salary: $40.01-44.46 Hourly W2 Start Date: Apr 20, 2026 Aquent, a leading talent solutions company, is partnering with a prominent technology organization that is a leader in its industry, dedicated to innovation and delivering cutting-edge solutions globally. This is an unparalleled opportunity to join a team that is transforming how critical customer-facing events are brought to life. You will directly influence the success of a global event portfolio, shaping strategy, driving engagement, and seeing the immediate impact of your work on senior leadership goals and business outcomes. About the Role Step into a high-impact role where your strategic vision and execution prowess will be central to the success of a flagship technical education event series. As a key member of the Integrated Demand Center's Demand Generation Team, you will orchestrate compelling campaigns that drive registration, attendance, and engagement for a portfolio of events spanning multiple global regions. This is not a junior execution role; you will operate with true ownership and autonomy, making critical decisions that directly contribute to the program's significant scale increase and its shift towards globally-orchestrated demand generation. Your work will provide essential capacity during peak execution periods, ensuring flawless delivery and helping to define the future of event marketing within a dynamic, agile environment. What You'll Own • Strategic Campaign Leadership:, • Drive the complete demand generation strategy for assigned events, from initial planning through post-event analysis., • Lead the strategy and execution for Livestream programs, developing digital-first approaches to maximize virtual engagement., • Make data-driven decisions on tactical approaches, channel mix, content strategy, and optimization., • Collaborate with Channel Leads to execute and optimize integrated campaigns across email, paid media, social, web, and search., • Partner with content, event, and ABM teams to develop compelling campaign content and messaging tailored to diverse regional audiences., • Cross-Functional Orchestration:, • Coordinate efforts across various marketing teams including Channel Leads, Digital Strategists, Content teams, Program Management, Analytics, and Lead Management., • Partner with regional event teams, Global Events, ABM, and Field Marketing to ensure cohesive campaign delivery., • Drive content customization strategy, overseeing asset review and approval processes., • Ensure strategic alignment across organizational boundaries and proactively manage dependencies., • Performance & Optimization:, • Monitor real-time campaign performance and implement data-driven optimization decisions., • Analyze registration trends, channel performance, and engagement metrics to identify areas for improvement., • Conduct A/B testing to continuously enhance conversion rates and campaign effectiveness., • Lead post-event retrospectives and actively contribute to global process improvement initiatives. Key Responsibilities • Participate in daily stand-ups to surface risks, identify blockers, and coordinate team efforts., • Monitor campaign performance in real-time across assigned events, reviewing registration data, email metrics, and channel performance., • Coordinate with content, events, and ABM teams on asset development, providing feedback within established service level agreements., • Partner with Channel Leads on campaign execution and optimization across various digital channels., • Conduct weekly stakeholder synchronization meetings with regional event teams and ABM marketers., • Manage project tasks and timelines using sophisticated tools, updating project status and identifying at-risk deliverables., • Respond to urgent requests and troubleshoot execution issues as they arise, ensuring smooth campaign flow., • Manage multiple programs simultaneously, balancing Livestream ownership with supporting workstreams for other events. Why This Role is Exceptional Must-Have Qualifications • 5+ years of experience in B2B marketing campaign management, with demonstrated expertise in demand generation and event marketing., • Hands-on experience planning and executing multi-channel demand generation campaigns, including email, paid media, web, and events., • Experience coordinating with channel teams and managing campaign performance., • 3+ years of cross-functional project management and stakeholder coordination experience, including proficiency with project management tools., • Demonstrated ability to orchestrate work with cross-functional team members without direct authority, understanding dependency management, timeline coordination, and stakeholder communication., • Experience managing complex projects with multiple concurrent workstreams., • 3+ years of data-driven campaign optimization experience, including analyzing performance metrics, conducting A/B testing, and making data-driven optimization decisions., • Comfortable with analytics tools and presenting performance insights to stakeholders., • Bachelor's degree in Marketing, Business, Communications, or a related field preferred, or equivalent practical experience. Nice-to-Have Qualifications • A proactive mindset, thriving in ambiguity and making confident decisions as a "first mover.", • Proven ability to identify and resolve blockers before they impact timelines., • Exceptional relationship-building skills, quickly establishing strong cross-functional partnerships and influencing without direct authority., • Strategic thinking combined with flawless execution on tactical details., • A continuous optimization mindset, always seeking to improve processes and results., • Clear and concise communication skills, adaptable to all levels of stakeholders. About Aquent Talent: Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive. #LI-SK4

Who are we? Polyconcept North America (PCNA) is the industry’s biggest and most diverse offering of promotional products and decoration services. At PCNA, we don’t just create products — we inspire brand experiences. Join our team and be part of a company where you can make a mark, build something meaningful, and grow in your career while helping brands leave lasting impressions. What we offer you • Full healthcare and benefits! The health and wellness of our employees is important to us, that’s why we offer benefits including medical, vision, dental, short-term disability, and more!, • Flexible scheduling, • 401k Matching, • Generous Paid Time Off and Holidays, • PCNA Cares Share Fund – donating to teammates in times of need Why you will make it your career • We invest heavily in modernization, operating more efficiently with cutting edge digital technology, • We value our employee’s contributions in a collaborative and inclusive work environment, • Our culture encourages listening, understanding and a sense of empathy makes PCNA stronger, • As the industry leader for environmental responsibility, sustainability is the key to every decision we make Our Values Delight Customers: Treat our customers the way you’d like to be treated. Work Smart: Time is valuable. Focus on the things that can have the biggest impact on our business and customers. Be inquisitive and innovative Think Team: Work together to get the job done. Be inclusive and collaborative. Own It: Be accountable. Embrace challenges as opportunities, roll up your sleeves and make it happen. Say It Like It Is: Be candid, honest and respectful. Offer constructive insights and welcome other’s input. Our Businesses Leed’s is the premier supplier of high-quality promotional products, with goods ranging from pens and drinkware to bags and mobile tech. Bullet is a leading supplier of low-price promotional products,​ offerin​g deep inventory, reliable service and 24-hour turnaround. Trimark, a member of PCNA, is a leading developer and manufacturer of logo'd apparel for the Canadian and U.S. promotional industries. Trimark sells logo'd apparel across 6 different categories: Polos, T-Shirts and Tops, Woven Shirts, Knits and Fleece, Jackets, and Accessories, including Headwear. At JournalBooks, we believe in creative minds working together to create something truly unique in journals and planners. ETS has always sought to provide the very best in service, product selection, printing capabilities and competitive pricing, focused on drinkware, ETS offers a broad range of high-quality drinkware categories. Spoke’s print-on-demand solutions and premium product assortment are standing by to help expand your inventory and fulfill your event and gifting needs! The Position The Marketing Automation Manager will act as a strategic and technical subject matter expert across the marketing automation landscape, with a focus on Salesforce Marketing Cloud, Sales Cloud, and other enterprise-level platforms utilized for segmentation and automation such as Airtable and Zapier. This individual will collaborate with internal stakeholders (Marketing, IT, Data/Analytics, UX, Creative, and Development teams) as well as external partners and vendors. This role requires the ability to translate marketing strategies into scalable, automated campaign journeys and trigger-based communications that deliver measurable value across the customer lifecycle. A strong grasp of Salesforce Marketing Cloud’s features, including SQL, AMPscript, HTML, and SSJS, are critical to success. Key Responsibilities • Optimize tools and technologies within the MarTech stack, especially Salesforce Marketing Cloud, Service Cloud and Sales Cloud., • Build and deploy sophisticated, multi-step automated campaigns across email, SMS, and web channels using Journey Builder, Automation Studio, and custom scripting., • Create and maintain dynamic emails and personalized experiences using AMPscript, SSJS, and HTML/CSS., • Use SQL to manage queries, build audiences, segment customer data, and enable advanced targeting strategies within Marketing Cloud., • Partner with Brand Marketing, Digital Experience, and CRM teams to design and execute full-funnel customer journeys., • Ensure data-driven marketing execution by integrating analytics, testing, and segmentation strategies into every campaign., • Develop robust QA and testing protocols for campaigns, automations, and dynamic content blocks., • Partner with Analytics and Data teams to access reporting systems and customer data sources; ensure accuracy and compliance with all customer-facing communications., • Collaborate with IT and data engineers on platform integrations, API connections, and data automation processes., • Develop and deploy robust reporting and dashboards within Salesforce and Marketing Cloud to inform decision making and strategy., • Monitor, analyze, and optimize campaign performance across channels; recommend and deploy ongoing improvements., • Utilize Zapier and Airtable for project management and workflow automations, • Create strong internal documentation and contribute to the development of process standards., • Provide training and support to internal users and ensure adoption of marketing automation best practices., • Support the implementation, governance, and management of Contact and Lead record accuracy, deduplication, and lifecycle updates across Salesforce Sales Cloud, Marketing Cloud, and Znode., • Monitor, troubleshoot, and enhance cross-platform data syncing mechanisms, ensuring real-time alignment between CRM, ecommerce, and marketing automation systems., • Maintain and govern data schemas, field mappings, and business logic for Contact and Lead objects, including opt-ins, preferences, and source attribution., • Partner with CRM and ecommerce stakeholders to continuously improve Lead-to-Contact conversion workflows, source tracking, and attribution logic., • Serve as the subject matter expert for both Salesforce CRM and Marketing Cloud, applying platform expertise to administrative tasks (e.g., data model config, permissions, Contact Builder setup) and executional tasks (e.g., campaign building, audience queries, triggered sends). Skills and Knowledge • Deep expertise in Salesforce Marketing Cloud (including Journey Builder, Automation Studio, Email Studio, and Contact Builder)., • Deep expertise in Salesforce Sales Cloud, with proven experience managing Contact and Lead objects, synchronizations, and lifecycle logic., • Strong working knowledge of SQL for audience segmentation and query automation., • Proven success building lead scoring models, lifecycle programs, and nurture tracks., • Skilled in campaign performance analysis, A/B testing, and optimization techniques., • Excellent organizational, communication, and documentation skills., • Able to manage multiple priorities in a fast-paced, agile environment., • Experience collaborating with cross-functional teams, including IT, UX, Analytics, and Creative., • Familiarity with email and SMS compliance and best practices (e.g. CAN-SPAM, TCPA, CASL), • Demonstrated ability to administer and optimize cross-platform integrations between CRM, marketing automation, and ecommerce platforms (e.g., Znode)., • Strong understanding of Contact Builder, data extensions, attribute groups, and audience architecture in Marketing Cloud., • Hands-on experience configuring Lead assignment rules, conversion logic, and field-level syncs in Salesforce CRM., • Experience and Working knowledge of Service Cloud, Sales Engagement & Cadences, and Data Cloud is a plus., • Proficient in AMPscript, HTML/CSS, and SSJS to enable personalization and scripting in campaigns. Minimum Qualifications • Bachelor's degree in Marketing, Communications, Computer Science, or related, • 3+ years of experience with Salesforce Marketing Cloud and Salesforce Sales Cloud, • 3+ years of hands-on experience in a high-volume marketing automation role, • Experience with customer data platforms (CDPs), CRM integrations, and web analytics is a plus, • Certifications in Salesforce Marketing Cloud are preferred but not required, • Certifications in Salesforce Sales/Service Cloud are preferred but not required Residency Requirements: Must be located in one of the following states: Colorado, Florida, Georgia, Kentucky, Massachusetts, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Texas, or Utah. Together We Inspire Pride We want our team members to be proud of the essential work they do, our commitment to the sustainability, and the overall customer experience. We are a culture that will invest heavily in our people, our company and in state-of-the-art technology to be at the forefront of innovation. PCNA is an equal opportunity employer. PCNA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, or any characteristic applicable under state, federal and local laws. Fraud Disclaimer: PCNA is aware of recruitment scams in which individuals are falsely claiming to represent our company and/or our employees. All legitimate communication from PCNA will come from our Applicant Tracking System, LinkedIn Recruiter, or a verified PCNA email address ending in @pcna(.)com. We do NOT conduct interviews via instant messaging platforms like Skype or request sensitive personal information early in the hiring process. If you receive a message that seems suspicious, we recommend verifying its legitimacy and immediately reporting any fraudulent activity.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Customer Success Analyst acts as a liaison to First Advantage's large screening accounts and various internal departments such as Sales, Operations, and Billing for FA's Gig vertical. The Customer Success Analyst needs to have attention to detail, a sense of urgency, customer empathy, and the ability to communicate effectively with both internally and externally. Responsible for analyzing customer data, identifying trends, and providing actionable insights to drive customer retention, satisfaction, and overall success. As they will be working with various sized clients, different Customer Success Managers, Sales Reps and/or members of the Operations team to maintain, build out and report to ensure customer satisfaction. This role is 100% work from home. Authorized and working from the United States. Responsibilities: • Working on daily tasks in collaboration with the Customer Success Managers and Operations. Tasks will involve, migration related activities, current client work (QC, emails, etc), and special initiatives. Including and not limited to issues related to verifications, criminal, drug & health screenings, order creation, finance and specific rush orders., • Perform report research and analysis for internal and external customers. Ensure that reports and information requests are delivered on time and that SLA's are met. Monitor, enter, update, and close Service Center tickets., • Provide and maintain in-depth working knowledge of all client verifications/processing guidelines., • Prepare, analyze, and determine trends for monthly account reviews. Ensure that client fact sheets are kept current and relevant. Create a program overview outline document for all assigned accounts., • Obtain first-hand customer information and makes recommendations for improvements to products, services, and reporting., • High School Diploma or GED, or Equivalent work experience., • 3+ years of customer service experience, including direct interactions with external customers., • Microsoft Office products (Outlook, PowerPoint, Word, and Excel), • Siebel, Salesforce or equivalent CRM system, • Strong analytical skills with the ability to interpret complex data sets and draw meaningful conclusions., • Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers., • Organizational skills and strong attention to detail, • Ability to multi-task and manage daily assignments and handle high volume phone and email support., • Sense of urgency to meet client deadlines., • Highly responsive and adaptable to evolving priorities. First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! What Are You Waiting For? Apply Today! You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary range for this position is approximately $24-30 USD per hour. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

About DeleteMe: DeleteMe is the leader in proactive privacy protection. We help security teams reduce their human attack surface by continuously monitoring and removing exposed personal data (PII) from the open web — the very data threat actors use to launch social engineering, phishing, Gen-AI deepfake, doxxing campaigns, physical threats, and identity fraud.Operating as a fast-growing, global SaaS company, DeleteMe serves both consumers and enterprises. DeleteMe has completed over 100 million opt-out removals, helping customers reduce risks associated with identity theft, spam, doxxing, and other cybersecurity threats. We deliver detailed privacy reports, continuous monitoring, and expert support to ensure ongoing protection. DeleteMe acts as a scalable, managed defense layer for your most vulnerable attack vector: your people. That’s why 30% of the Fortune 100, top tech firms, major banks, federal agencies, and U.S. states rely on DeleteMe to protect their workforce. DeleteMe is led by a passionate and experienced team and driven by a powerful mission to empower consumers with privacy. Job SummaryLead a team of Customer Success Managers and help Public Sector organizations succeed with our SaaS product. In this high-impact role, you'll work closely with customers to understand their needs, develop and implement customer success plans, and drive adoption and retention. You'll also play a key role in building and executing strategy for the Public Sector team. The manager of Public Sector will work closely with the Director of Success in expanding the DeleteMe Public Sector team and ensuring that all Public Sector clients receive the appropriate level of service. Your primary responsibility will be to develop and execute strategies for Public Sector organizations in collaboration with the Director of Success. You will also work with the Public Sector Sales team to create suitable renewal, expansion and save motions to increase retention. Additionally, you will partner with the DeleteMe Onboarding team to implement and adopt strategies for new customers. As the Manager of Public Sector, you will support key Public Sector accounts, and provide mentorship and supervision to other Public Sector CSMs. Responsibilities-Achieve high client retention and renewal rates, partnering with Sales to optimize net renewal rates.-Proactively identify risk mitigation strategies to reduce client churn and contraction.-Understand DeleteMe customer’s business needs and opportunities for growth with existing customers-Act as a product expert and evangelist for DeleteMe’s customers and customer evangelist with internal DeleteMe stakeholders (Voice of the Customer)-Work cross-functionally with a variety of departments on projects to enhance the product and customer experience-Develop and implement best practices for client engagements to deliver continuous value.-Lead Executive Business Reviews (EBRs) for high-value customers to demonstrate realized product value and strategic roadmap."-Help create a referenceable pipeline of customers to highlight and elevate the DeleteMe brand and overall brand awareness throughout the privacy industry-Create customer advocates within your book of business and help drive the new business pipeline with referral customers. Core Job Requirements-Experienced Manager or Director with a background in high-intensity start-up or corporate environments, Remote work experience a plus.-Experience in government procurement processes, preferably in a SaaS company.-Minimum of 5-8+ years of experience in Customer Success, Partner Success, Onboarding, or Implementation for SaaS companies.-Minimum of 3-5 years in a leadership role working with Public Sector customers, wherein you navigated procurement and renewal processes with SLED and Federal accounts. -A deep understanding of Customer Experience and Customer Lifecycle.-Proven track record of supporting successful Customer Experience programs.-Demonstrated ability to communicate effectively with a diverse group of stakeholders.-An entrepreneurial and 'get-things-done' mindset focused on delivering results.-This role requires domestic and international travel. All standard travel expenses will be covered in accordance with the company's travel reimbursement policy. Technical Job Requirements:-Experience building and managing reports and dashboards in Salesforce.com-Demonstrated ability using Microsoft Excel for data analysis on single-source and multi-source data sets.-Deep understanding of cyber threats such as social engineering, doxxing profile development, and advanced spearphishing. What We Offer: -Comprehensive health benefits - Medical, Vision, Dental -Generous 401k matching up to 6%-20 days paid time off-15 sick days-12 company-paid holidays-Childcare expense reimbursement-Fitness and cell phone reimbursement-Birthday time offWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout this role The Branch Manager is responsible for building and executing business plans designed to bring in new clients, build on existing relationships and grow the bottom line. Financially accountable for market sales plans, recruitment strategies, branch budget, Profit & Loss (P&L) management, and cost control. This role involves recruiting, training, managing, and developing top talent in their branch team and delivering top-notch customer service to candidates and clients. What you'll be doing Growing & Retaining Accounts: • Establishes a plan to grow and retain existing accounts and newly developed clients and win back lost/lapsed accounts., • Ensures all agreed-upon client requirements (both operational and contractual) are completed and in line with agreed SLA targets., • Maintains high levels of customer satisfaction through regular communication and business reviews with the client and program teams, effectively working relationships with key client contacts (e.g., HR, Operations)., • Serves as an escalation point for Client, Procurement, Operations, and HR Managers to discuss issues or requests involving the client program and associates, • Surveys clients regarding their perception of service and identifies opportunities for further growth of existing accounts., • Works closely with sales/upper management to clearly understand the client's business, staffing needs, culture, and program expectations., • Responsible for retention of clients while maximizing fill rate, time to fill, and ensuring high NPS scores., • Prepares and presents a monthly/quarterly business review to the vertical Director and/or VP., • Develops and maintains knowledge of economic trends in target industries and changes affecting local businesses., • Sets and monitors pay and bill rates based on skill categories., • Seeks and acts upon candidate and associate feedback to ensure continuous improvement., • On-boards new customers, including terms and conditions, risk and credit assessment, pay and bill rate negotiation and calculation, temp to perm conversion schedule, and direct hire fees., • Manages day-to-day colleague performance (sourcing, submittals, interviews, etc.), including coaching and development, to ensure all service levels and performance metrics are met. Coaches, trains, and mentors Recruiters., • Proactively reviews and monitors processes/procedures and implements improvements to reduce the service cost through enhanced processes, policies, and procedures - while meeting established KPIs and SLAs., • Manages branch P&L and exercises cost control decisions., • Develops and implements branch revenue and expense forecasts. Establishes a budget and assists with developing short and long-range growth plans for the branch(s)., • Monitors the branch's workers' compensation and unemployment claims to minimize the Branch's exposure and resulting expenses., • Ensures all federal, state, and local notices and licenses are current and posted., • Performs collection of all outstanding accounts receivable., • Facilitates monthly one-on-one meetings with all direct reports to review established KPI metrics, overall performance, and career goals, as well as facilitate regular communication with the vertical teams regarding client fulfillment requests/priorities, attrition trends, and other pertinent metrics., • Conducts branch audits (I.e., job order accuracy, lost and canceled job orders, credit check compliance)., • Creating a positive work environment measured by Peakon scores., • Maintains T&C renewal timelines in PROPER system of record and CSSE management., • Creates branch recruitment strategies by developing a digital presence and local relationships with recruiting resources (colleges, Work Source centers, trade schools, and grassroots)., • Ability to communicate effectively and clearly in writing and orally in one-on-one and group discussions and presentations., • Ability to interact and communicate with all levels of staff and management., • Ability to establish and maintain effective working relationships., • Ability to set own priorities, schedule day's events, make cold calls, prepare and give formal presentations., • Working knowledge of labor and employment laws., • Ability to manage multiple tasks, meet deadlines and handle numerous problems simultaneously., • Planning and organizing., • People Management., • Development of business opportunities. You'll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That's why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful. Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that's what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That's what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together. Make an impact where it matters most. A journey to bring out the best in you We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary. On our career site , you will find some of the key steps you can expect to guide you along the way. The anticipated annual base salary range for this position is $64529 - $118304. Compensation varies based on a variety of factors including, but not limited to, experience, education, key skills, and geographic location. In addition to base salary, the position is also eligible for incentive compensation based on achievements outlined in the compensation plan As one of the world's largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. The Adecco Group is proud to be an Equal Opportunity Employer. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to privacy policy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Posting date: 01-19-2026

Job Description Description Main Responsibilities: • Maintain detailed inventory of hardware and software being used at private practices • Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs. • Properly image workstations and validate application functionality • Deploy workstation setups and provide excellent cable management • Assist/lead site deployments for end user hardware role outs • Imaging machines and proving Windows 11 upgrades Skills: • Excellent listening, questioning, and customer service skills • Strong problem-solving and logical thinking skills, able to absorb and relate to new technical concepts quickly and build on knowledge learned • Ability to maintain composure, tact and effectiveness under stressful conditions • Ability to organize information, efficiently manage time and balance multiple priorities • Strong verbal and written communication skills, particularly an ability to relay technical concepts to a business audience • An understanding of applications running in a Citrix environment and VDI This is a day shift, Tuesday-Saturday, 8AM-4PM. 35 hour work week. Candidates MUST be flexible to train their first 2-4 weeks with the day shift, Monday - Friday, 9AM - 5PM. Skills Desktop, Windows 11, Troubleshooting, Customer service, Technical support, Office 365, Imaging, Support, Active directory, Hardware, O365, Ticketing system Top Skills Details Desktop,Windows 11,Troubleshooting,Customer service,Technical support,Office 365,Imaging Additional Skills & Qualifications 1. Great communication 2. Outgoing and professional personality 3. "Yes" mentality and "go getter" mindset. Experience Level Intermediate Level Job Type & Location This is a Contract position based out of New York, NY. Pay and Benefits The pay range for this position is $24.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job Description Description The Support Engineer I provides frontline IT support the end client. This role handles initial triage, basic troubleshooting, ticket documentation, and escalation to Level 2 support. The position is highly customer‑facing and requires strong communication skills and comfort working onsite five days per week. This is a long‑term engagement supporting a mission‑critical environment. Candidates must be able to pass and maintain CJIS FBI clearance. • Provide L1 support to customers requiring technical assistance with computer systems, hardware, or software issues., • Document technical issues, resolutions, and follow-up actions in the ticketing system., • Escalate complex or unresolved incidents to higher-level support teams., • Follow approved customer engagement scripts and procedures., • Contribute to the creation and maintenance of technical documentation., • Maintain billable time and utilized time measures above specified minimum thresholds., • Work on assigned projects and tasks within the support team. Skills Windows 11, Troubleshooting Windows, Microsoft 365, Help Desk Support, customer service skills, desktop support, SQL troubleshooting, servicenow, jira, tanium, meraki, fortigate firewalls, networking issues Top Skills Details Windows 11,Troubleshooting Windows,Microsoft 365,Help Desk Support,customer service skills,desktop support Additional Skills & Qualifications Nice‑to‑Have Skills: • ServiceNow or Jira, basic networking or printer support, enterprise IT exposure, interest in continued technical learning, • Exposure to Windows and Linux server OS, datacenter hardware, and networking concepts.. Experience Level Intermediate Level Job Type & Location This is a Contract position based out of New York, NY. Pay and Benefits The pay range for this position is $21.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job DescriptionCommercial Gas/Oil Burner Service Mechanic - Immediate Opening We have partnered with a well-established, family-owned commercial boiler services company that has proudly served the industry for over 80 years. Known for exceptional customer service and technical expertise, they specialize in commercial boiler repair, maintenance, inspections, combustion analysis, welding, fabrication, and water treatment services. Due to continued growth, they are hiring an experienced Commercial Gas/Oil Burner Service Mechanic to join their team. Why Join This Team? • Company service vehicle - dispatched from home, • Competitive pay, • Health insurance, • 401(k), • Pension plan, • Paid vacation, sick time, and holidays, • Company-provided tools, • Ongoing technical training and certification support, • Long-term career stability with an industry leader Key Responsibilities, • Service, troubleshoot, and repair commercial and industrial gas/oil burners and boiler systems, • Perform combustion analysis and system adjustments to maximize efficiency and ensure emissions compliance, • Diagnose electrical and mechanical issues involving burner controls and boiler systems, • Conduct preventative maintenance and routine inspections on commercial heating systems, • Replace and calibrate components including fuel pumps, nozzles, motors, ignition transformers, and control panels, • Read

Job DescriptionOverview We are seeking a skilled Desktop Support Technician with 2+ years of experience to provide advanced end-user support in a Windows-based environment. This role combines strong troubleshooting capabilities with hands-on experience in SCCM for endpoint management, deployments, and patching. The ideal candidate can work independently, take ownership of issues, and deliver a high level of customer service. Key Responsibilities • Provide Tier 1 and Tier 2 support for desktops, laptops, and peripherals in a Windows 10/11 environment, • Troubleshoot and resolve complex OS, application, and performance issues, • Utilize SCCM for OS imaging, software deployment, patch management, and endpoint maintenance, • Deploy, configure, and support new hardware and enterprise-standard software, • Support Active Directory tasks including user provisioning, permissions, and group policy troubleshooting, • Assist with Office 365 support, including Outlook, Teams, and OneDrive issues, • Respond to and manage service requests and incidents through the IT ticketing system, • Provide support via phone, remote tools, and in-person interactions, • Escalate and collaborate with Tier 3 and infrastructure teams when needed, • Document processes, resolutions, and technical procedures to improve knowledge sharingQualifications, • 2+ years of desktop support or IT support experience in a corporate environment, • Strong hands-on experience with Windows 10/11 troubleshooting and support, • Experience with SCCM for deployments, patching, and endpoint management, • Working knowledge of Active Directory and Office 365, • Familiarity with ITSM tools (ServiceNow or similar), • Basic understanding of networking concepts (TCP/IP, DNS, VPN)Skills & Competencies, • Strong problem-solving skills with the ability to troubleshoot independently, • Excellent communication skills with a customer-first mindset, • Ability to manage multiple priorities in a fast-paced environment, • Detail-oriented with strong documentation habits, • Proactive, self-motivated, and able to take ownership of issues through resolutionPreferred, • Experience in enterprise IT environments with standardized imaging and deployment processes, • Relevant certifications (CompTIA A+, Microsoft certifications, SCCM/MECM exposure) This is a Contract position based out of New York, NY. Pay and Benefits The pay range for this position is $24.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job DescriptionBenefits: • 401(k), • Company car We have partnered with a well-established, family-owned commercial boiler services company that has proudly served the industry for over 80 years. Known for exceptional customer service and technical expertise, they specialize in commercial boiler repair, maintenance, inspections, combustion analysis, welding, fabrication, and water treatment services. Due to continued growth, they are hiring an experienced Commercial Gas/Oil Burner Service Mechanic to join their team. Why Join This Team? • Company service vehicle dispatched from home, • Competitive pay, • Health insurance, • 401(k), • Pension plan, • Paid vacation, sick time, and holidays, • Company-provided tools, • Ongoing technical training and certification support, • Long-term career stability with an industry leaderKey Responsibilities, • Service, troubleshoot, and repair commercial and industrial gas/oil burners and boiler systems, • Perform combustion analysis and system adjustments to maximize efficiency and ensure emissions compliance, • Diagnose electrical and mechanical issues involving burner controls and boiler systems, • Conduct preventative maintenance and routine inspections on commercial heating systems, • Replace and calibrate components including fuel pumps, nozzles, motors, ignition transformers, and control panels, • Read and interpret wiring diagrams, schematics, blueprints, and technical manuals, • Complete service documentation and maintenance reports accurately, • Assist with startup and commissioning of newly installed burner systems, • Participate in an on-call rotation for emergency service response, • Ensure all work complies with OSHA and applicable local/state/federal codesQualifications, • 3+ years of experience servicing commercial gas/oil burner systems, • Strong knowledge of combustion theory, burner controls, and boiler operations, • Experience working with steam and hydronic boiler systems, • Familiarity with BAS (Building Automation Systems) integration and controls, • Experience with emissions testing and reporting procedures, • Valid Gas/Oil Burner Technician license/certification (as required by local/state regulations), • OSHA 30 certification preferred, • Ability to troubleshoot electrical and mechanical systems independentlyApply Today If youre an experienced Burner Service Mechanic looking for a stable company, strong benefits, ongoing training, and the opportunity to work with a respected industry leader, we want to hear from you. Take the next step in your Boiler Services career today!

Job DescriptionHAVE THE POWER TO CREATE CHANGE! AVERAGE ALL IN PAY WITH BONUSES AND SPIFFS $65K TO $80K PER YEAR Connectivity Source is a team of ambitious, hardworking and outgoing people who are obsessed with providing amazing customer experiences while delivering on all sales goals! Wireless Retail with 5G will be one of the most exciting industries for years to come and there is no doubt that CSNation is the place to be!The future of the CSNation is bright, with hundreds of stores and growing! You have the ability to make money every day and have fun in one of our hundreds of stores that sell T-Mobile! There has never been a better time to join our team as well as grow your CAREER and INCOME!We are all here to win AND have fun doing it! As a CSNation Store Manager, you will lead your team by creating a culture around superior customer experience, consistent sales delivery, operational standards and team development! The Store Manager should be a passionate leader capable of multi-tasking, attention to detail, and energetic about helping the employees and customers that enter their store! Every Store Manager should lead by example in regards to sales, store experience, and operations. We will provide all of the training you need to be a success!Standard retail jobs can be boring and uneventful but with us you will be a part of something huge! Your career at Connectivity Source can be elevated with opportunities that are in your control! Responsibilities Coach, train and develop your team dailyMaintain operational standards to ensure inventory, revenue, promotions, displays and store environment for all customers.Recruit, interview and successfully retain a highly engaged sales teamDrive marketing efforts using avenues like social media, networking and outside events.Deliver exceptional sales results, stay operationally sound and take care of both employees and customers professionally.Lastly, it is your store! Make it the BEST store @#CSNATION BENEFITS We have several exciting benefits that differentiate us from other companies! Pair those with numerous advancement opportunities, and you’ve got the perfect place to grow!» Bonus Incentives» Automatic Raises» Health Benefits» PTO» 401k» Pay Advances» Discounted Phone Service» Rewards Trips / Contests» Promotion Opportunities!» Child Care FSA (DCA) Benefit Required Qualifications: Open work availability for mornings, evenings, weekends, and holidays as scheduled At least 18 years of age Must be able to stand for long periods of time in a retail store environment Must be able to move and/or lift up to 25 pounds *Benefits subject to policy requirements Don't miss out on this opportunity to be part of a high-spirited, competitive team in a rapidly growing dynamic company. Connectivity Source is an equal opportunity employer.

Job DescriptionThis position requires being able to work both at our Chinatown, Williamsburg store, and potential store openings within NYC. Founded in 2009, senti senti (formerly oo35mm) is a beauty and lifestyle boutique in New York City that aims to showcase the latest beauty, lifestyle goods, skincare trends and hard to find curations from all around the world accessible through our brand. We’re looking for an exceptional leader to lead the operations of our retail store. The ideal candidates must demonstrate strong leadership and coaching skills, excellent time management, effective communication, and high level of independence. As the Co-Store Manager, you will be responsible for overseeing every facet of the retail store's performance. This role involves planning, managing, and directing day-to-day operations, playing a crucial part in transforming our retail space into a welcoming haven for beauty, health, and wellness enthusiasts. We are growing rapidly and we’re looking for someone who shares this vision and wants to grow with us! Ideal candidate • Minimum 5 years of experience in cosmetics or in a related area., • High school diploma/GED or equivalent, • Familiar with a variety of the beauty and skincare concepts, practices and procedures., • Proven ability at leading, managing and motivating a team., • Commercial awareness with strong business acumen, • Analytical mindset with the ability to analyze sales data and make data-driven decisions., • Creativity and a keen eye for visual merchandising and store aesthetics., • Proficiency in using POS systems, inventory management software, Microsoft Office Suite (Word, Excel), and Google platform, • Excellent verbal, written, organizational and interpersonal communication skills, • Ability to move and/or lift up to 65 lbs; heavier merchandise with team assist, • Must be available to work a flexible schedule including store events, weekends, and holidaysResponsibilities, • Visual Merchandising: Maintain the brand aesthetic through merchandise placements and window displays, • Store Leadership: Inspire and lead a dedicated team of sales associates and support staff, fostering a positive collaborative work environment. Act as a role model, leading by example with passion and enthusiasm., • Maintain high store standards and conditions and foster a positive environment., • Set weekly goals for the team and train, coach, and supervise store team leads and staff to achieve store metrics, • Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes., • Own troubleshooting for our point-of-sale system, • Sales Management: Develop and implement sales strategies, drive sales, and achieve sales targets while maintaining excellent customer service standards., • Develop strategies to improve customer service, maintain exceptional in-store experience, drive store goals, increase profitability, create store policies and in-store events that will increase sales and grow the existing customer base, • Customer Experience: Deliver a unique and elevated in-store experience that makes every visitor feel welcome and gives them a memorable interaction with our brand, • Inventory Management: Manage inventory selections, and seasonal buys, and ensure proper stock levels. Protect store assets and inventory - manage loss prevention and shrinkage by controlling theft., • Staff Development: Recruit, train, develop and retain a high-performing team; fostering growth and providing continuous feedback, • Operational Excellence: Ensure operational efficiency, and adherence to company policy and procedures, using meticulous attention to detail befitting a wellness retail store, • Discover new business opportunities within the store, identify new ways of working, and scale best practices, • Workforce planning: Managing staff schedules and levels to meet seasonal and special event requirements, • Financial Accountability: Manage budgets and optimize profit margins to achieve financial goals. Improve overall bottom-line profitability by managing operational expenses, • Maintain and adjust operations to stay within the company's budget and make any changes necessary to sustain the projected profit margin for each quarter.

Job Description Description As a Field Support Analyst, you will provide technical support and solutions to internal users as part of the Digital & Technology (D&T) Support function. This role is highly visible and requires strong communication skills, professionalism, and the ability to support executive-level stakeholders. What You’ll Do: • Provide general desktop and end-user support for hardware and software issues., • Respond to and resolve incident and service requests through ticketing systems., • Support MS Office Suite and backend Office environments., • Manage and troubleshoot MS Intune and Active Directory., • Maintain office technology and remote management tools., • Provide Level 1 & Level 2 enterprise support., • Edit and maintain documentation related to applications and hardware environments., • Support standardized procedures to meet objectives and deadlines. Skills Desktop Support, Microsoft Intune, Active Directory, MS Office, O365, Ticketing Systems, Hardware Troubleshooting, Software Troubleshooting, Customer Service, Level 2 Support, Technical support, Windows 10, Banking Support, Law Firm Support, Apple iOS Support, Adobe Acrobat, Executive Support, VIP Support, Remote Management Tools Top Skills Details Desktop Support,Microsoft Intune,Active Directory,MS Office,O365,Ticketing Systems,Hardware Troubleshooting,Software Troubleshooting,Customer Service,Level 2 Support,Technical support,Windows 10 Additional Skills & Qualifications • 5+ years of enterprise desktop support experience required, • Bachelor’s degree preferred; without a degree, 5 additional years of experience required, • Experience supporting executive-level stakeholders preferred, • Strong understanding of standardized IT support procedures, • Excellent communication and professionalism in fast-paced environments, • Strong organizational skills and ability to prioritize multiple tickets Experience Level Intermediate Level Job Type & Location This is a Contract to Hire position based out of New York, NY. Pay and Benefits The pay range for this position is $24.00 - $34.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

The range for this role is $101,000 - $146,000 Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This is a fully remote role, but interested applicants MUST be living (or willing to relocate to) in one of the states that we are eligible to employ in: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV. The Mission At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of ___, a healthcare sharing ministry for Christians, we cultivate that belief. To that end, our Mission Statement is as follows: Connecting people to a Christ-centered community wellness experience based on faith, prayer, and personal responsibility. The Team Everyone at Christian Care Ministry is in agreement with our ___which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God and our Members to the best of our ability. The Job This role partners with the SRE Manager, Director of Production Support, and Engineering leadership to design, implement, and operate highly reliable, scalable, secure, and cost-effective systems supporting CCM’s application ecosystem and Software Delivery Lifecycle (SDLC). This role will have responsibility to define, lead, and continuously improve operational best practices using Site Reliability Engineering principles with a strong emphasis on AWS-based cloud infrastructure. The Sr. Site Reliability Engineer influences AWS architecture decisions, leads complex AWS infrastructure initiatives, and drives long-term reliability, observability, and cost efficiency. This role serves as a technical leader and mentor, shaping standards and practices while ensuring production systems meet the availability and performance needs of the organization. Essential Job Duties & Responsibilities • Collectively work on the design, evolution, and operational health of CCM’s AWS environment, including architectural decisions, standards, and best practices, • Design, implement, and optimize AWS-based infrastructure using services such as EC2, ECS/EKS, Lambda, RDS, S3, CloudWatch, IAM, and VPC, • Design and manage cloud infrastructure using Infrastructure as Code (e.g., Terraform, CloudFormation, or equivalent), • Lead new implementations and major reliability initiatives, serving as a subject matter expert for AWS and SRE best practices, • Actively monitor, analyze, and optimize AWS spend, providing regular cost insights and recommendations that balance reliability, performance, and fiscal stewardship, • Apply and mature site reliability principles to improve system availability, scalability, performance, security, and observability, • Design, analyze, and implement automation to eliminate operational toil and improve system efficiency, • Provide advanced operations and systems administration for cloud-hosted and hybrid platforms supporting CCM’s IT systems and services, • Define and improve monitoring, alerting, logging, and incident response practices to proactively identify risks and minimize customer impact, • Lead complex production incidents, perform root cause analysis, and drive corrective and preventive actions, • Mentor and provide technical guidance to junior and mid-level engineers without direct people-management responsibilities, • Collaborate with engineering, QA, security, and business teams to embed reliability throughout the SDLC, • Ensure systems and data are handled in compliance with legal, regulatory, and organizational requirements, • Develop and continuously improve production engineering processes, including:, • Change and configuration management, • Monitoring and observability, • Incident and emergency response, • Disaster recovery and business continuity, • Capacity planning and performance tuning, • Infrastructure-as-code and deployment automation, • Partner with leadership to establish and enforce consistent IT Production policies, standards, and tooling, • Act as a change agent for long-term technical strategy, identifying risks, dependencies, and opportunities across systems and teams, • Participate in a sustainable on-call rotation and contribute to ongoing improvements that reduce alert fatigue and operational overhead, • Build strong cross-functional relationships to align reliability initiatives with business and ministry outcomes, • Contribute to the exercise and expression of Christian Care Ministry’s Christian beliefs, • Perform all other duties as assigned Essential Skills & Abilities • Advanced expertise in AWS architecture, operations, and cost management, • Deep experience with Infrastructure as Code and modern cloud deployment patterns, • Ability to operate effectively in a fast-paced, multi-project environment while meeting commitments and deadlines, • Strong analytical and problem-solving skills for diagnosing complex, distributed systems, • Proven ability to lead through influence and mentor others without formal authority, • Strong collaboration, negotiation, and conflict-resolution skills, • Ability to define objectives, prioritize work, and manage time independently, • Ability to translate business and technical requirements into reliable, scalable solutions, • Organized, detail-oriented, with clear and effective written and verbal communication skills Core Competencies/Demonstrable Behaviors • Collaborates – builds partnerships and works collaboratively with others to meet objectives. This role requires a high level of internal customer interaction to meet objectives, • Situational Adaptability – adapting approach and demeanor in real time to match the shifting demands of different situations, • Tech Savvy – anticipate and adopt innovations in technology applications for business, • Strong analytical skills – ability to diagnose complex problems and issues with data not easily understood, • Planning and Organizing – ability to work effectively without supervision, • Member First – exhibits full commitment to serving members and/or clients by prioritizing their needs first in alignment with our program’s purpose. This commitment is demonstrated through understanding of the program(s), provided through quality and timely service while exercising empathy in every interaction. Every CCM employee shares responsibility to steward resources faithfully, removing barriers to understanding, and creating accessible, connected, and Christ-centered experiences., • Humble – demonstrates Christ-Centered humility by honoring others, accepting feedback, and prioritizing collective success over individual recognition, • Hungry – exhibits initiative, perseverance, and commitment to serving God through excellence. Demonstrates passion for personal and organizational growth while diligently advancing the mission of Christian Care Ministry, • Smart – shows relational and emotional intelligence, communicates effectively, collaborates harmoniously, and reads social cues with grace and discernment Education and/or Experience • Bachelor’s degree or higher in a relevant field - computer science, information systems, or engineering OR equivalent combination of education and relevant experience required, • 7+ years of experience solving customer problems with technical solutions, including 3+ years of site reliability engineering experience required, • Extensive hands-on experience designing, operating, and scaling production AWS environments required, • Strong preference for AWS certifications, including:, • AWS Certified SysOps Administrator, • AWS Certified DevOps Engineer, • AWS Certified Solutions Architect, • Experience with Agile and Scrum processes and complex IT projects, • Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA), • Experience in Financial or Healthcare payer-related field a plus Supervisory Responsibilities • This job has no supervisory responsibilities Incentives & Benefits We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others. For full-time employees working 30 hours or more, some of our benefits include, but are not limited to: • 100% paid Medical for employees/99% for family, • Generous employer Health Savings Account (HSA) contributions, • Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance, • 6 weeks of paid parental leave (for both mom and dad), • Dental - two plans to choose from, • Vision, • Short-term Disability, • Accident, Critical Illness, Hospital Indemnity, • 401(k) – up to 4% match on ROTH or Traditional contributions, • Generous paid-time off and 11 paid holidays, • Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo, • Employee Assistance Program including no cost, in-person mental health visits and employee discounts, • Monetary Anniversary Awards Program, • Monetary Birthday Awards, • Tuition Reimbursement Program Minimum Age Requirement: Due to the nature of the responsibilities associated with this position—including independent decision-making, access to confidential information, and potential exposure to regulated environments—candidates must be at least 18 years of age at the time of hire. This requirement is in accordance with applicable federal and state labor laws and is intended to ensure compliance with workplace safety and legal standards.

You’ve got a proven track record as a people leader in Customer Service, or a customer-facing Operations team - this is a requirement (must have previous direct reports). Ensuring a high level of customer focus (internally and externally) with due care and attention to customer priority issues and

The Customer Success Manager (CSM) for Managed Business Services is the primary owner of the customer relationship post-implementation, responsible for ensuring customers realize measurable value from our managed services offerings. This role blends strategic partnership, operational execution, and proactive service management to drive retention, satisfaction, and long-term growth. Unlike traditional CS roles, this position requires a strong ability to orchestrate ongoing service delivery, manage expectations, and translate customer outcomes into clear success metrics. The CSM serves as the voice of the customer while ensuring commitments are met consistently and at scale. Customer Value & Relationship Management • Serve as the primary point of contact for assigned managed services customers, owning the overall relationship and success plan, • Develop and maintain customer success plans aligned to contracted services, business objectives, and desired outcomes, • Lead regular customer touchpoints (QBRs, monthly check-ins, service reviews) focused on value realization and performance, • Act as a trusted advisor, helping customers optimize usage and outcomes from managed services Service Delivery Oversight • Partner closely with managed services delivery, operations, and support teams to ensure consistent, high-quality execution of managed services, • Monitor service performance against SLAs, KPIs, and contractual commitments, • Proactively identify risks to delivery, adoption, or satisfaction and drive mitigation plans, • Coordinate escalations and ensure timely resolution of issues impacting customer experience Adoption, Retention & Growth • Drive adoption of managed services offerings and best practices to maximize customer outcomes, • Identify expansion and upsell opportunities in partnership with Sales and Account Management (CS qualified leads), • Support renewal processes by demonstrating realized value and service performance, • Advocate for customer needs internally to influence service enhancements and roadmap priorities Data, Reporting & Continuous Improvement • Track and report on customer health, service metrics, and success outcomes, • Leverage customer feedback, usage data, and performance trends to drive continuous improvement, • Contribute to the development of scalable processes, playbooks, and best practices for managed services CS, • Maintain accurate customer records and activity tracking in CRM (e.g., Salesforce, Gainsight), • 5+ years of experience in Customer Success or Account Management - preferably in a managed services or SaaS environment, • Strong understanding of SLAs, service metrics, and operational delivery models, • Proven ability to manage multiple customers and priorities in a fast-paced environment, • Excellent communication and stakeholder management skills, including executive-level engagement, • Experience driving customer retention and satisfaction through proactive engagement, • Experience with Gainsight platform and CRM tools (preferably Salesforce), • Demonstrated experience using generative AI tools (e.g., ChatGPT, Copilot, Claude, Gemini) to improve productivity, decision‑making, or problem solving in a professional or personal context., • Bachelor’s degree required What Success Looks Like in This Role • Customers consistently meet or exceed contracted service outcomes, • High renewal rates and strong customer advocacy, • Proactive risk identification and resolution, • Clear, repeatable success motions that scale across the managed services portfolio At Model N, your well-being and growth matter. That’s why we offer a robust total rewards package designed to help you thrive personally and professionally. Our benefits include: • Unlimited PTO for salaried employees – because flexibility fuels success, • Comprehensive medical, dental, and vision coverage, • Health Savings & Flexible Spending Accounts, • 401(k) with company match to invest in your future, • Volunteer Time Off (VTO) to give back to causes you care about, • Life and pet insurance for peace of mind, • Employee Assistance & Mental Health Programs, • Charitable giving opportunities At Model N we offer fair, equitable and competitive salary ranges for all positions. Compensation varies depending on factors that may include a candidate’s relevant experience, education and/or certifications, location, training, and other skills. The base salary for this position will be $78,700 - $150,000. If your salary expectations are outside of this range, feel free to apply and discuss your expectations with our recruiters. We are constantly opening up new positions and you might match another opening at a different level. #LI-MN1 About Model N Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators. For more than 25 years, we have helped customers maximize revenue, streamline operations, and maintain compliance through cloud-based software, value-added services, and data-driven insights. With a focus on innovation and customer success, Model N empowers life sciences and high-tech manufacturers to bring life-changing products to the world more efficiently and profitably. Model N is trusted by over 150 of the world’s leading companies across more than 120 countries. For more information, visit ___. Equal Opportunity Statement Model N values diversity at our company and is proud to be an equal opportunity employer. Model N considers qualified applicants without regard to race, ethnicity, religion, creed, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Please reference for more information. For US applicants, Personal Data processed in connection with candidate evaluation and decision-making, onboarding, and continued employment at Model N will be done in accordance with the Model N HR Privacy Policy found at ___ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. The Role As Senior Product Manager of Resident Intake & Retention, you are responsible for end-to-end product management across the full lifecycle of a core product vertical - from vision and strategy through roadmap execution, launch, and ongoing performance. You will define product vision and strategy, shape the roadmap, and drive measurable outcomes across acquisition, conversion, engagement, retention, and revenue performance. You will combine deep customer and market insight with strong commercial judgment to ensure the product delivers both customer value and business impact. This is a high-ownership senior IC role with responsibility for product performance against defined KPIs, leadership of product direction within your domain, and accountability for delivery outcomes through close partnership with Product Owners, Engineering, Quality and Design. Role Specifics • Work Location: Remote (US) with a strong preference for candidates able to work a hybrid-schedule out of our Denver, CO office, • Travel: 10% (The percentage of travel is an estimate and could vary based on business needs.), • Reporting Structure: This role reports to the SVP, Product. Application Deadline: This role will accept applications until Friday, April 3rd, 2026 at 5PM CDT, unless otherwise posted. What You Will Own • Own the product vision, strategy, and roadmap for the Resident Intake & Retention domain across the full product lifecycle, • Drive roadmap prioritization and trade-offs to deliver measurable impact across acquisition, conversion, retention, and revenue, • Own product performance against key KPIs, including revenue, adoption, usage, and customer retention, • Develop and evolve pricing, packaging, and value propositions to optimize business outcomes, • Build deep customer and market insight through ongoing research, customer engagement, and win/loss analysis, • Lead data-informed, hypothesis-driven product development, using experimentation and metrics to guide decisions, • Partner with Product Owners, Engineering, Quality, and Design to ensure clear direction, strong execution, and high-quality delivery, • Collaborate cross-functionally with Sales, Marketing, and Customer Success to align priorities, support positioning, and deliver customer and business value Required Qualifications • 5+ years of product management experience in B2B SaaS environments, • Proven experience owning a product or product area across the full lifecycle, • Strong commercial acumen, including experience with pricing, business cases, and financial outcomes, • Demonstrated ability to manage products against KPIs (revenue, adoption, retention, etc.), • Strong business judgment - ability to simplify complexity and focus on what matters most, • Deep experience in customer discovery, market analysis, and data-informed decision-making, • Excellent communication skills, able to engage both technical and non-technical audiences, • Ability to influence stakeholders and drive alignment across functions, • High ownership mindset with a bias toward action and results Preferred Qualifications • Experience working in scale-ups or growth-stage product environments, • Experience working on funnel optimization, product-led growth, and partnership-driven growth, • Familiarity with experimentation practices and hypothesis-driven development, • Experience working with operational or multi-sided platforms Reasons to join our Team: • Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years, • Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members., • A supportive team environment with emphasis on learning and development opportunities, • Our Promise: You will learn, grow, and be appreciated for your impact and contributions., • Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement. Even if you don't have all the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you! We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. Notice to external Recruiters and Recruitment Agencies: StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. US - Salary Range $130,000 - $150,000 USD StarRez is an equal opportunity employer.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director is a member of the Account Management Team. This is a consultative sales and Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts under the Transportation Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and sales opportunities and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Transportation knowledge of State and Federal Guidelines a plus (DOT, FMCSA, etc.), • Will be working with in the Transportation industry a plus (Driver Qualification knowledge a plus) Excellent organizational, analytical, problem-analysis, and problem-solving skills., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor’s offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over those offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with internal account team to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Bachelor's degree or equivalent work experience., • 7-10 years proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Proficiency with MS Office applications including Word, PowerPoint, and Excel., • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • 40-50 hour work week with additional hours as customers, situations and projects require.Preferred:, • 3 years of virtual work experience, • Work experience in the professional sales environment is desirable First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

This is a remote position but individual must be authorized and resided in the United States. While not required, ideal candidate would be in the Omaha, NE area. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Sr. Customer Success Partner is a member of the Account Management Team. This is a consultative sales and large account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a smaller number of named accounts. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with customers, operations management and technology to ensure service levels are being maintained. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and sales opportunities and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over that offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with internal account team to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Perform other duties as assigned.EXPERIENCE:, • Bachelor's Degree or equivalent (MBA optional but preferred), • 7+ years’ proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Work experience in professional account management and sales environment is desirable, • Proficiency with MS Office applications including Word, PowerPoint, and Excel, • Salesforce use and familiarity in helping track client information helpful, • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Who We Are: DAKCS is a small software company headquartered just north of Salt Lake City. We are an industry leader in providing accounts receivable management and payment collection software (think fintech). We have won a top workplace in UT award three years in a row. Who we are looking for: We are currently looking for a part-time Software Support Specialist to join our support team. This position requires problem-solving skills, working through a queue, and using new code, existing code, and an understanding of the system to resolve customer issues. We need someone who is customer service oriented and has a basic knowledge of software development and SQL. In this role, you will: • Be responsible for answering incoming phone calls, • Diagnose software problems, • Fix/write code to resolve customer concerns, • Answer operational questions, • Train customers on software functions, • Deliver professional customer service What you need to be successful in this role: • Ability to read, write, understand, and debug code, • Initiative and a positive can-do attitude, • A passion for problem solving, • Willingness to learn, • Strong communication skills and ability to effectively talk with customers and other team members about software issues Additional things to help you be successful are: • 1-2 years of technical support or customer service experience and working with software related problems, • Knowledge of SQL, C#, and object oriented programming in general., • Must demonstrate the ability to learn other languages, • Ability to diagnose and correct software-related issues, • Experience working with LINUX/UNIX operating systems, • Ability to read and understand directions and help document those directions as they relate to understanding software applications, • Learn to teach and train the software application to our customers, • Record steps taken to resolve customer questions or issues What you will love about us: • Competitive pay, • Engaging & challenging work, • Excellent culture - 35 employees, team-oriented, learning focused, highly engaged, • Joining a company who highly values their employees and gives them a voice, • Casual environment, • Opportunities to grow with the company, • Yearly personal fulfillment fund, • Connective experiences: celebrations, engagement activities, wellness challenges, etc.

Description Sprout Social is looking to hire a Director, Global Customer Support for the Customer Experience team. Why join Sprout’s Customer Experience team? Sprout Social’s Customer Experience division is evolving to meet the future of customer engagement. With a high bar for excellence and innovation, the Support & Adoption Operations team combines world-class support with proactive, data-driven engagement. Our mission is to revolutionize how we empower customers by leveraging automation, insights, and operational rigor to deliver adoption, retention, and growth at scale. What You’ll Do As the Director, Global Customer Support, you will own the function end-to-end, ensuring exceptional customer experiences while building a scalable, high-performing global organization. You will balance customer empathy, operational excellence, and team development by leveraging data, technology, and proactive process improvements. • Own Global Support Strategy: Define and lead the global Support strategy, ensuring value across channels, products, and regions while aligning to company goals., • Drive Operational Excellence & Process Improvement: Improve workflows, escalation paths, and operating models to increase efficiency, quality, and consistency., • Execute Business Transformation: Lead strategic initiatives that enhance customer outcomes, team effectiveness, and long-term scalability., • Lead Change & Scale the Organization: Guide change management, preparing teams for launches, market shifts, and evolving customer needs while building leadership capacity., • Lead & Develop Your Team: Coach and support managers and front-line specialists, setting clear expectations and performance standards., • Maintain World-Class Service Delivery: Establish and uphold SLAs and performance frameworks across all support channels for consistent, high-quality service., • Data, Insights & Customer Advocacy: Track and act on KPIs and customer feedback to improve processes, satisfaction, and retention., • Champion AI: Champion the thoughtful adoption of AI, automation, and tooling enhancements that improve both customer outcomes and team effectiveness., • Cross-Functional Partnership: Collaborate with Product, Engineering, Customer Success, Professional Services, and Revenue teams to translate support insights into actionable improvements. What You’ll Bring We’re looking for a strategic, hands-on leader who blends customer empathy with operational rigor and sound decision-making. You thrive in complexity, bring clarity through structure and data, and know how to scale support through leadership and technical efficiency. You foster cultures of ownership, learning, and continuous improvement while influencing cross-functional partners without direct authority. • 10+ years of experience leading Customer Support or Technical Support organizations in a high-growth SaaS environment., • 3+ years in second-line leadership with demonstrated success and experience fostering high-performing teams (ideally globally)., • Strong operational and process design mindset with the ability to connect workflows and decisions to customer outcomes., • Experience leading teams through transformation, change management, or significant operational evolution., • Deep familiarity with support platforms and tooling (e.g., Zendesk, Salesforce), tiered escalation models, and AI-driven solutions., • High comfort working with data, including customer experience metrics, operational performance, and trend analysis., • Executive presence and strong communication skills, with the ability to influence senior stakeholders and represent the Voice of the Customer. How You’ll Grow Within 1 month, you’ll plant your roots by: • Completing Sprout’s onboarding and developing a deep understanding of our products, values, and global CX model., • Building strong relationships with Support, Operations, Product, and Revenue leaders., • Reviewing current workflows, tools, and performance data to identify immediate opportunities. Within 3 months, you’ll hit your stride by: • Defining a clear vision and roadmap for global Support that balances day-to-day excellence with long-term transformation., • Partnering with Operations to establish reporting frameworks and dashboards., • Setting KPIs and stretch goals aligned to customer and business priorities., • Assessing team structure and leadership capability to inform growth plans. Within 6 months, you’ll make a clear impact by: • Launching AI-assisted workflows or automation initiatives that improve efficiency and customer experience., • Driving measurable improvements in CSAT, resolution metrics, and operational performance., • Partnering with Product and Engineering to address top drivers of support volume. Within 12 months, you’ll make this role your own by: • Delivering measurable gains in support efficiency, customer satisfaction, and retention., • Optimizing the global support model for future scale., • Establishing Customer Support as a strategic differentiator through insight-driven influence and operational excellence. Our Benefits Program We’re proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive, competitive benefits program: • Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents., • Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources., • Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match)., • Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind., • Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year., • Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family., • Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being., • Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet., • Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations., • Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line. *This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits. Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. Individual base pay is based on various factors, including whether you’re located in Zone 1 or Zone 2, as well as relevant experience and skills. In the United States, we have two geographic pay zones. For this role, the expected base pay ranges for new hires are: • Zone 1 (New York, California, Washington): $150,200.00 - $206,580.00 USD annually, • Zone 2 (All other US states): $136,600.00 - $187,770.00 USD annually The listed ranges represent earning potential in this position. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package ___ to help you to understand our total rewards package. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest ___. If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at . Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) ___ and (2) ___. Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. #LI-REMOTE Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review ___.

Why join Nextech? We are a leader in specialty healthcare technology solutions, headquartered in Tampa, FL. We are an ever-growing team, guided by our iCREATE values of Integrity, Collaboration, Respect, Empowerment, Accountability, Trust, and Excellence. We hold these values in high regard and are driven to succeed in all we do. We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits. If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you. We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact ___. Job Summary: The Software Engineer III role is primarily devoted to designing and developing next generation software for the Nextech product suite. In this role, you will work within a team of talented, motivated individuals who are passionate about developing high quality software products that engage users and enable them to work efficiently. The Software Engineer III has acquired technical knowledge, analytical, and problem-solving skills in more than one area of development, and is able to show flexibility in the tasks that they perform. The ideal candidate is collaborative, curious, creative, versatile, organized, and is intrinsically motivated to continuously improve themselves and others around them. \n Essential Functions • Build software in a SCRUM environment using C#, JavaScript, SQL, and JavaScript frameworks like Angular, • Embrace best practices in software development (Code Reviews, Unit Tests, CI/CD) and leverage them every day, • Perform mutual code reviews within your team to ensure high quality code, • Cooperate closely with the team, scrum masters, and product owners, • Other duties as assigned Minimum Requirements • Solid knowledge of C#, Angular, and SQL, • Some knowledge of C++, • Minimum of 7+ years industry experience, • Minimum of 3+ year using Microsoft SQL Server and writing advanced queries, • A well-rounded, full-stack approach to development, • Experience with the development of robust, scalable micro-service back ends, • Willingness to mentor junior Engineers, • A desire to build zero-downtime deployments through coding innovation, • Experience delivering a product to market, • The ability to write clean code, a love of unit testing, and the need to have your software to be usable from the very beginning, • Personal drive to work in a dynamic environment where you can develop your skills while taking ownership and pride in everything you build, • An appreciation for open and constructive dialog with your fellow team members, • Understand what DevOps should truly mean to a strong, cross-functional team Working Environment/Physical Demands • Work Environment, • Remote - Work from home, • Physical Demands:, • Activities require a significant amount of work in front of a computer monitor. Total Rewards • Generous annual bonus opportunity, • 401(k) with Employer Match, • Flexible Time Off: take time off when you need it without worrying about available hours, • 10 paid holidays + 1 floating holiday, • Volunteer Time OffInsurance : Choice of Medical, Dental, and Vision plans, • Health Savings Account with employer match, • Flexible Spending Account, • 100% Company-Paid Parental leave, • 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance, • iCREATE Employee Recognition Program, • Wellness Program including discounts on medical premiums, • Employee Assistance Program with free counseling sessions available, • Corporate Discounts on Retail, Travel, and Entertainment, • Pet Insurance options \n

Who is Eleos Health? Today, more people than ever are speaking publicly about their mental health. Whether it's ourselves, our friends and family or even public figures, taking care of your behavioral health is no longer a taboo, it's vital, and it's only human. Eleos is on a mission to help deliver the world's most effective behavioral care through data, measurement, and personalization. Or simply put, we want to give clinicians the support they need to do the important work only they can do. We’re looking for an experienced Customer Success Team Lead to lead and scale a team supporting Enterprise customers in a high-growth SaaS environment. This role is equal parts people leadership, operational rigor, and customer advocacy. You’ll be accountable for team performance, customer outcomes, and building repeatable, scalable CS motions as the company continues to grow. This is a hands-on leadership role for someone who has managed complex, high-value accounts, understands executive stakeholders, and knows what “great” looks like at scale. You’re an experienced Customer Success leader who thrives in a high-growth, ambiguous environment and brings calm, structure, and focus to complexity. You’ve partnered with Enterprise customers, navigated multi-stakeholder organizations, and understand how to balance customer value with commercial outcomes. You’re a player-coach: comfortable rolling up your sleeves when needed, but equally effective at coaching, developing, and holding a team accountable. You’re known for clear communication, sound judgment, and the ability to influence internally while being a strong voice for the customer. You’re energized by solving complex problems, improving systems and processes, and helping both customers and your team succeed at scale. • Foster a high-performing, collaborative team culture focused on impact, growth, and continuous improvement, • Own and evolve Enterprise CS best practices across onboarding, adoption, health, renewals, and expansion, • Partner closely with Sales, Product, and Support to align on account strategy and customer outcomes, • Surface and synthesize customer feedback to inform product and go-to-market decisions, • Use customer data and insights to proactively identify risks and opportunities across the portfolio, • Monitor customer health, usage, and engagement across Enterprise accounts, • Provide regular reporting and insights on customer outcomes, retention, and team performance, • Translate data into actionable recommendations for leadership Qualifications: • 5+ years of experience in Customer Success, Account Management, or related roles, with at least 2 years in a leadership position., • Ability to lead, motivate, and develop a high-performing team., • Experience with SaaS products, ideally in global startup environment, • Ability to articulate value, confidently handle objections, and resolve customer issues, • Experience interacting and presenting at all levels of an organization, • Excellent communication and interpersonal skills, with a customer-centric mindset., • Ability to multitask, problem-solve, and work cross-functionally in a dynamic environment, • Ability to travel (30%), • Demonstrated success managing long-term partnerships in large organizations, • Strong analytical skills and the ability to interpret data to drive decisions., • Proficiency in CRM and Customer Success software tools., • Located in EST/ CST timezones This is a unique opportunity to join a startup that has a meaningful impact on thousands' well-being and mental health. We have • A product that positively impacts people's lives every single day., • A team of amazing people with a shared vision and the infinite drive to make it happen, • The base pay range for this position is $145,00-155,000 per year. The determination of what a specific employee in this job classification is paid depends on several factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, length of service, and geographic location., • In addition to your compensation, we offer wide and generous health benefits, significant equity and 401(k) plans matched to 4%, • Flexible PTO + Additional mental health days off you can take any given moment simply because you need them., • Fully remote work environment, • Opportunity to build, grow, and become highly instrumental in shaping how technology can increase the effectiveness of therapy.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. As a Sr. Software Engineer you will be a member of our Global Cloud Services organization. In this challenging role, you will have the opportunity to build next generation customer facing cloud Observability tools. You will also work cross functionally with multiple teams on the design, architecture and implementation of our Observability platform with the focus on AI powered UX that enables self-service monitoring for our customers. This role requires the candidate to spend 90% of time on UI development and 10% on backend development. What you get to do in this role: • Design and develop scalable, maintainable, and reusable software components with a strong emphasis on performance and reliability., • Collaborate with product managers to translate requirements into well-architected solutions, owning features from design through delivery, • Build intuitive and extensible user experiences using modern UI frameworks, ensuring flexibility for customer-specific needs., • Contribute to the design and implementation of new products and features while enhancing existing product capabilities., • Integrate automated testing into development workflows to ensure consistent quality across releases., • Participate in design and code reviews ensuring best practices in performance, maintainability, and testability., • Develop comprehensive test strategies covering functional, regression, integration and performance aspects, • Foster a culture of continuous learning and improvement by sharing best practices in engineering and quality Write clean, maintainable, and modular code by applying best practices in software architecture and engineering and leverage AI-assisted design and development tools to accelerate implementation and enforce consistency across the codebase. Own the End-to-End Software Development Lifecycle (SDLC) • Collaborate closely with product owners to gather detailed requirements and translate them into technical solutions., • Embedding intelligent capabilities such as automation, personalization, and predictive insights into the core of the user experience., • Act as a mentor to peers and junior engineers by sharing AI/ML and software engineering knowledge through code reviews, design sessions, and technical discussions. To be successful in this role you have: • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry., • Proven experience designing and delivering AI-powered user experiences, including conversation design, LLM integration, prompt engineering, and retrieval-augmented generation (RAG)., • 1+ years of integrating Copliot/windsurf (or equivalent), • 5+ years of experience in software engineering, with a track record of delivering high-quality products + reviews risks with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience., • Strong knowledge of UX principles (human-centered design, trust, transparency, error recovery) and ability to apply them to autonomous and semi-autonomous AI agents., • Deep knowledge of Javscript, AJAX, JSON, HTML, XML, CSS, REST, High charts and associated frameworks, • Passion for evaluating root causes with LLMs and problem solving, domain expertise preferred, • Strong skills in Java and related frameworks, • Strong skills in CI/CD pipelines, containerization (Kubernetes, Docker), and cloud-native deployments using AI-assisted tools, • Strong in query language - SQL, Prometheus Query Language, • Preferred: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry., • Excellent troubleshooting, debugging, and performance optimization skills in distributed and enterprise environments., • Strong collaboration and stakeholder communication skills, with the ability to influence product direction and champion AI-first design principles., • Preferred: Hands-on expertise with AI orchestration frameworks and building workflows for agentic or multi-agent systems., • Development experiences on the ServiceNow Platform is a big plus., • Proficiency in Python, Java, or similar object-oriented languages., • Experience with modern front-end frameworks such as Angular, React, or Vue., • Strong knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimization, • Familiarity with automated testing frameworks (e.g., JUnit, Selenium, TestNG) and integrating tests into CI/CD pipelines, • Understanding software quality principles including reliability, observability, and production readiness., • Ability to troubleshoot complex systems and optimize performance across the stack., • Experience with AI-powered tools or workflows, including validation of datasets, model predictions, and inference consistency., • Build and deliver high-impact software that powers digital experiences for millions of users., • Collaborate in a culture that values craftsmanship, quality, and innovation., • Work symbiotically with AI and automation tools that enhance engineering excellence and drive product reliability., • Be part of a culture that encourages innovation, continuous learning, and shared success. GCS-23 For positions in this location, we offer a base pay of $128,900 - $219,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. ___. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden. Team you will be joining: QMARS Our team is charged with maintaining and improving the software at the Centers for Medicare and Medicaid Services (CMS) that supports the Quality Management and Review Systems (QMARS) program. QMARS online case management system supports the CMS Beneficiary and Family-Centered Care (BFCC) Quality Improvement Organization (QIO) program. The QIO program is one of the largest federal programs dedicated to improving healthcare quality for Medicare beneficiaries across the country. Our teams will continuously strive to modernize these systems while improving them in ways that reduce provider burden and minimize costs to CMS. We do this through HCD and Service design practices, product thinking, and skilled engineering. At Bellese, we’re relentlessly focused on enabling and empowering providers to focus on improving the quality and safety of patient care. Bellese Technologies is a cutting-edge civic technology firm. We foster a learning environment that thrives on curiosity, innovation, and passion about improving healthcare in America. Our remote-first team is spread across 20+ states and leverages exceptional collaboration to amplify our strengths. We provide an environment focused on helping you achieve your goals. Because when you succeed, we all succeed. What you will be doing: Cross-Team Collaboration: Foster collaboration and drive impact not only within your own team but across multiple teams to achieve shared goals and deliver value at scale___ Drive Innovation: Cultivate a culture of innovation by encouraging creative problem-solving, introducing new technologies, and spearheading initiatives that push the boundaries of engineering excellence. Technical Oversight: Provide oversight for the technical design, development, maintenance, and operational aspects of one or more software systems, ensuring high-quality delivery, security compliance, and alignment with business objectives. Team Development: Manage and support team members by nurturing their careers, setting clear expectations, monitoring performance, and promoting a positive, inclusive, and engaging team environment. Quality & Change Management: Ensure effective quality assurance practices, manage risk and issue resolution, and guide teams through process changes to enhance efficiency and maintain high standards Delivery & Support: Manage release communication, production deployments, post-release analysis and reporting, and provide support to ensure system reliability and customer satisfaction. Client Engagement: Build and maintain strong relationships with clients by actively engaging in discussions, providing technical expertise, identifying opportunities for improvement or growth, and ensuring alignment between engineering solutions and client needs. Business Development Support: Contribute to business development and capture activities by participating in solution exercises, developing technical content for proposals, and aligning engineering capabilities with client needs to win new contracts___ Engineering Discipline Maturity: Collaborate with peers to refine best practices, promote knowledge sharing, and contribute to continuous improvement initiatives that advance the engineering discipline at Bellese. • US Citizenship or documented proof of eligibility to work in the US without Sponsorship, • US Residency for at least the past 3 years, • Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation, • Disclaimer: Medical or recreational marijuana use is considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. See ___, • Remote First, Remote Only Culture, • Four weeks paid time off yearly (prorated based on start date for the first year), • 10 paid floating company holidays, • Flexible schedule, • Work from home setup including a Macbook, • Collaborative, learning environment, • Medical, dental, and company-paid vision insurance, • Optional HSA account with some medical plans and a company contribution, • Company paid basic life and AD&D insurance coverages, • Company paid short and long term life insurance, • Optional critical illness and accident insurance, • 401K plan with 3% safe harbor contribution, • Wellness resources and virtual care, • Perks Plus employee discounts, • You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation., • In this role, you will act as a hands-on technical leader, dedicating approximately 75% of your time to driving the QMARS ecosystem roadmap, overseeing system architecture, and ensuring long-term code health through deep-dive technical guidance and code reviews. The remaining 25% is focused on high-impact people management, mentoring engineers, and fostering a high-performance culture., • Able to move beyond basic automation to implement and evangelize a high-maturity CI/CD methodology (not just Jenkins scripts, but a philosophy of flow). You will be responsible for the "Developer Experience," ensuring pipelines are fast, reliable, and integrated with automated testing and security., • Able to rapidly learn the QMARS product and CMS client nuances to act as a bridge between technical execution and mission goals, identifying where analytics and modern engineering can reduce provider burden. Free up ICs to do the work, not represent the work., • Lead, mentor, and scale a high-performing organization of 20+ engineers, building clear career pathways and fostering a culture of technical excellence across multiple functional pods., • Ability to quickly synthesize how disparate parts (AWS, Pega, Analytics, DevOps) interact to form a cohesive system, rather than managing them as silos., • Government contracting at multiple federal agencies, but especially CMS. Experience navigating the "why" behind government requirements, with the ability to influence the client on technical direction based on a deep understanding of their specific domain., • Direct experience or deep familiarity with the Pega ecosystem, specifically the transition to Constellation (React-based architecture) and how it integrates with external cloud services. $138,600 - $163,300 a yearThe Salary Range for Engineering Manager is $138,600-$163,300The Salary Range for Engineering Manager is $138,600-$163,300 U.S. citizen or legal right to work in the United States without sponsorship We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

COMPANY INFORMATION: Established in 1986, ATS is the leading provider of energy management services, automated control systems, critical airflow solutions and building systems integration. We aim to be the market leader in excellence in Building Technologies by providing preferred and best in class people, engineered solutions, service support and products. Headquartered in Renton, WA with a local management and ownership team and 16+ offices across the Western US, we support complex projects across the country and abroad. Our team of over 500 are dedicated to continuous growth and doing what’s right for the customer. We seek out candidates who are curious and eager to learn, possess excellent communication skills and who bring a strong work ethic. We provide an extensive training program to our new hires and seek out candidates from diverse backgrounds who are interested in joining a committed team. We have tremendous tenure at ATS and our employees find a career and an investment in their long-term success here. JOB SUMMARY: Perform full cycle AP, AR, job costing, and cash flow transactions, including entry, posting, reviewing, and processing daily accounting tasks. Support all areas of administrative functions such as project bookings, budget entry, contractual notices, and contracting and subcontractor documentation. Review outstanding AR balances for timely invoice payments. Support the Financial Manager in the reconciliation of accounts and month-end closing. Display excellent leadership and interpersonal skills and the ability to work effectively as part of a team, using tact, discretion, and courtesy. Ideal candidate possesses future management aspirations to lead and develop a strong administrative team. DUTIES AND RESPONSIBILITIES: • Day-to-day transactions for AR, Cash, and AP., • Proficient in all areas of accounting software, including AP, AR, Fixed Assets, Bank Reconciliation, Cash Manager, Project Controller, Project Budgeting, and Subcontractor Management, • Understanding of Contract and subcontract documentation and requirements, • Timely filing of monthly or quarterly sales & use tax returns, • Perform closing and reconciliation of general ledger accounts with subsidiaries, • Consistent monitoring and pursuit of past due invoices and providing monthly updates to senior leaders, • Enter and apply check payments and electronic deposits, • Monthly invoicing, including supplemental customer-required forms, • Respond and prepare monthly invoice adjustments, • Preparing project bookings in accounting system and budget entry, • Complete customer contractual requirements, including certificates of insurance, • Entry of project change orders and budgets in accounting system, • Processing of change order paperwork and monitoring, • Support month-end closing and reconciliations, • Ensure compliance with state resales certificates, • Assist with global accounting goals and initiatives, • Provide backup support on reviewing timecards and processing expense reports SKILLS AND ABILITIES: • Strong understanding of accounting principles and practices, • Attention to detail and dedication to accuracy, • Ability to meet deadlines and manage schedules efficiently, • Excellent verbal and written communication skills, • Proficiency in MS Office Suite, with advanced Excel skills, • Ability to work independently and be self-directed, • A mindset to continuously improve processes and procedures, • Strong management aspirations, with a desire to lead and develop a team WORK ENVIRONMENT AND PHYSICAL DEMANDS: This position is a non-remote, in-person office environment at our Renton location—consistent typing and spending most of your time seated at a desk or computer. Small repetitive motions with mouse and keyboard are required. COMPENSATION: • Annual salary ranges from $75,000 - $95,000 POSITION TYPE AND HOURS: • Full-time, non-exempt, • In-office position (not remote), • Monday – Friday 8 am-5 pm (flexible start and end time) CREDENTIALS AND EXPERIENCE: • Bachelor’s degree in Accounting, Finance or Business, • Three years of general administration or accounting duties ATS is an equal-opportunity employer, and we are committed to complying with all federal, state, and local laws providing equal employment opportunities. When making hiring and employment decisions, we do not discriminate based on race, color, national origin, ancestry, religion, sex, gender identity, sexual orientation, marital status, pregnancy, age, military service, military or veteran status, physical or mental disability, medical condition as defined under state and federal law, or any other legally protected category. All such discrimination is strictly prohibited. The above job description may not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. This Technical Architect CRM & Industry Workflow is a functional and technical expert consulting with customers on implementing ServiceNow CRM & Industry Workflow's solutions based on best practices – all with the goal of accelerating and driving customer business outcomes. The role requires the person to be laser-focused on solving for the most relevant customer challenges - providing support during sales cycles, on direct engagements with our Customers and Partners, and advocating for customer needs within ServiceNow (e.g., Product Management, Customer & Partner Excellence, Training & Certification). Technical Architect, CRM & Industry Workflow brings architectural guidance, business acumen in the industry (Customer Service, Field Service Management, Information Technology, etc.), along with deep product expertise, innovation, and knowledge capital to our customers and partners. What will you be doing in this role? Project Delivery • Serve as primary technical point-of-contact for projects and as the face of the development team to the customer., • Ensure quality of work delivered by technical team, serve as escalation point for client concerns, and identify and implement technical team process efficiencies to benefit the technical team and clients., • Define, at an architectural and design level of detail, technical solutions aligned with our client’s business problems and ServiceNow Implementation Best Practices., • Understand customer requirements, translate to high-quality technical solutions, and communicate and deliver them to clients., • Write/estimate stories, monitor developer’s work, and own overall quality and delivery of development., • Lead technical onboarding efforts with new clients to understand their current processes and platform configurations., • Deliver any purchased development artifacts, documentation, and knowledge transfer activities., • Collaborate with the engagement manager to monitor for scope creep and resolve critical path technical issues., • Mentor developers and technical consultants on technical design standards and best practices., • Maintain and build proficient knowledge of the ServiceNow platform and products., • Assist the pre-sales team with scoping service engagements typically involving multiple ServiceNow products and complex integrations with client applications/systems., • Engage and collaborate closely with the ServiceNow product teams on new product service offerings and go to market activities., • Interface with the product team during new product implementations to gain best practices insights and give feedback on new features and capabilities to enhance the product. To be successful in this role, you will need to have the following qualifications: • At least 8 years of consultation and/or configuration experience related to implementing complex, highly configurable technologies. Preferably ServiceNow CRM & Industry Workflow Solutions. (Knowledge of other CRM tools is a plus - Salesforce, ServiceNow, Zendesk. Etc. ServiceMax, Pega, etc.), • Minimum of 2 years of experience developing enterprise architectures, technical roadmaps., • Strong Understanding of industry specific knowledge including system architecture, use cases, workflows, personas, industry standards, compliance and regulation requirements (Ex. HIPPA, PHI, and PII) typically found in the ecosystem., • Demonstrated ability to influence and consult senior leaders (identification of needs, providing options with pros, cons and risks) in a large organization, while also providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems., • Understanding of data classifications and impacts to storage and security requestions for various types., • Experience creating implementation design artifacts, conducting solution presentations and obtaining customer acceptance of solution design., • Strong capabilities in forging trust, engaging a remote or in-person audience bringing project/program management and leadership expertise., • Strong aptitude toward communicating complex business and technical concepts using visualization and modeling aids. Ability to conceptualize and design sophisticated wireframes, workflows, and diagrams. As a ServiceNow Expert Services Consultant, you will be a continuous learner required to achieve and maintain new accreditations and certifications, participate in professional development courses and be passionate about innovation. Required ServiceNow Certifications: • Certified System Administrator, • Certified Implementation Specialist – Customer Service Management, • Certified Technical Architect (required or must achieve in first year), • Preferred additional ServiceNow Certifications:, • Certified Implementation Specialist – IT Service Management, • Certified Implementation Specialist – IT Operations Management, • Certified Master Architect Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. ___. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Sr. Customer Success Partner (Staffing Vertical) is a member of the Account Management Team. This is a Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts on our Staffing Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 20% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough strategic account management plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and upsell opportunities and analyze competitive threats. Meet or exceed quarterly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over that offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Host cadence client calls to nurture and grow account relationship., • Bachelor's Degree or equivalent (MBA optional but preferred), • 7+ years’ proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Familiarity with Staffing, BPO and/or RPO industries helpful, • Work experience in professional account management and sales environment is desirable, • Proficiency with MS Office applications including Word, PowerPoint, and Excel, • Familiarity with reporting tools like Lookr Analytics and PowerBI helpful, • Salesforce use and familiarity in helping track client information helpful, • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • This position requires travel, which includes overnight travel with as much as 20% travel requirements., • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • Ability to navigate large organizations and build strong internal partnershipsWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. NiCE is seeking a visionary and results-driven Vice President of Customer Success & Services to lead their Americas region. This executive role oversees customer success, renewals, and professional services across a portfolio representing hundreds of millions in revenue and includes some of the world’s most iconic brands. The VP, Customer Success & Services executive will be responsible for driving customer retention, solution adoption, cloud activation, and services delivery, while leading high-performing teams and cultivating strategic customer relationships. This role requires a proven leader who excels in operational excellence, executive engagement, and cross-functional collaboration. Strategic Leadership: • Define and execute the regional vision for Customer Success and Services, aligned with global business priorities., • Drive innovation and transformation across engagement, delivery, and support models. Operational Excellence: • Implement scalable processes and frameworks to improve team efficiency and customer outcomes., • Monitor and enhance key performance indicators, including:, • Net Promoter Score (NPS), • Customer Satisfaction (CSAT), • Solution Adoption, • Customer Retention, • Referenceability, • Time to Revenue, • Revenue Growth Customer Advocacy & Engagement: • Serve as an executive sponsor for customers in the region, acting as a trusted advisor to C-level stakeholders., • Champion customer needs internally to influence product development and service enhancements. Cross Functional Collaboration: • Partner with Sales, Product, Platform Operations and R&D teams to deliver seamless customer experiences and drive business outcomes. Team Leadership: • Build, mentor, and inspire a high-performing, customer-centric organization., • Foster a culture of accountability, innovation, and continuous improvement. Financial Accountability: • Oversee renewal practices and ensure alignment with revenue growth targets., • Bachelor’s degree in Business, Finance, Technology or related field (or equivalent experience)., • Master’s degree in Business, Finance, or related field- preferred., • 20+ years of experience in customer success, contact centers, or B2B technology., • 10+ years of experience leading large, high-performance teams., • Proven success managing relationships with Fortune 500 brands., • Strong understanding of customer success and services KPIs, with a track record of driving measurable improvements., • Ability to communicate complex software concepts to enterprise-level executives., • Highly preferred, Executive leadership experience in a SaaS company., • Familiarity with contact center technologies, CCaaS, premise-to-cloud migrations, or enterprise software support., • Ability to travel domestically, • Vice President of Customer Success & Services will achieve high CSAT and renewal rates through strong customer relationships and proactive engagement., • Increases Cloud and maintenance ACV within the region by driving successful adoption and contract renewals., • Ensures on-time implementation and activation of services, improving Time to Turnup and overall delivery quality., • Builds and leads high-performing Customer Success and Service Delivery teams focused on customer outcomes and operational excellence., • Serves as a trusted advisor to key customer executives, ensuring alignment between business goals and delivered solutions. About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden. Bellese Technologies is looking for an experienced Principal Product Manager to lead strategy for one of our distributed teams that support the Centers for Medicare and Medicaid Services (CMS) federal agency. HQR Our team is charged with maintaining and improving the software at the Centers for Medicare and Medicaid Services (CMS) that supports the Hospital Quality Reporting program. Thousands of hospitals across the country depend on these systems to submit quality measure data that reflects the care beneficiaries receive in their facility. Our teams will continuously strive to modernize these systems, while improving them in ways that reduce provider burden and minimize costs to CMS. We do this through HCD and Service design practices, product thinking, and skilled engineering. At Bellese, we’re relentlessly focused on enabling and empowering providers to focus on improving the quality and safety of patient care. As a Principal Product Manager at Bellese, you are a recognized authority in product management, agile delivery, and digital services — setting long-term vision, shaping strategy in partnership with executive stakeholders, and translating high-level goals into roadmaps that drive meaningful outcomes for clients and the communities they serve. You have a deep understanding of the contracting landscape, including how policy, compliance, and procurement shape product decisions. You lead by example rather than authority, mentoring product staff, driving cross-team collaboration, and representing Bellese's product philosophy with clients and the broader civic tech community. Beyond contract delivery, you are a business leader — identifying opportunities for organic growth within your program, supporting company-wide business development initiatives, and partnering with the Product Director to continuously elevate the product management practice. The ideal candidate brings a rare blend of strategic depth, collaborative instinct, and civic purpose. You thrive in the ambiguity of consulting and bring a systems-thinking mindset to every challenge - finding opportunity in every engagement to challenge the status quo and leave things better than you found them. You are equally comfortable in executive conversations and cross-functional team workshops, with a proven ability to align stakeholders toward a shared vision — always with the user at the center. You bring at least 3 years of experience at the Principal level or equivalent and a strong command of horizon three strategy; this is not a delivery role. Experience in the public sector, federal consulting, or a highly regulated industry is a strong plus, as is a background in digital healthcare technology and a passion for mentoring others. If you're driven to shape how technology and policy work together to advance digital services, Bellese is the right place for you. • US Citizenship or documented proof of eligibility to work in the US without Sponsorship, • US Residency for at least the past 3 years, • Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation, • Disclaimer: Medical or recreational marijuana use is considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. See ___, • Remote First, Remote Only Culture, • Four weeks paid time off yearly (prorated based on start date for the first year), • 10 paid floating company holidays, • Flexible schedule, • Work from home setup including a Macbook, • Collaborative, learning environment, • Medical, dental, and company-paid vision insurance, • Optional HSA account with some medical plans and a company contribution, • Company paid basic life and AD&D insurance coverages, • Company paid short and long term life insurance, • Optional critical illness and accident insurance, • 401K plan with 3% safe harbor contribution, • Wellness resources and virtual care, • Perks Plus employee discounts, • You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation. 3+ years operating at the Principal or equivalent senior IC level in a Product Management role * Bachelor’s degree or equivalent professional experience * Exceptional command of written and verbal English, with the ability to translate complex technical and policy concepts for diverse audiences * Deep understanding of the consulting mindset working with executive partners and stakeholders * Demonstrated habit of staying current with emerging industry trends, technologies, and methodologies — with the ability to form and articulate informed, evidence-based opinions on how they apply to product strategy, client outcomes, and long-term platform direction * Demonstrated experience owning long-term product vision and strategy across a portfolio of products or complex, multi-team programs * Strong command of modern product management practices including user-centered design, agile delivery, and continuous discovery * Track record of mentoring and elevating less experienced product practitioners * Proven ability to influence and align executive stakeholders, clients, and cross-functional delivery teams without formal authority * Experience contributing to business development efforts including proposals, client relationships, or practice growth initiatives * Familiarity with healthcare data standards, regulations, and systems — such as CMS programs, FHIR, eCQMs, or value-based care initiatives * Prior professional services, government, or federal consulting experience * Familiarity with procurement and contracting processes in the public sector or a highly regulated industry * Experience working directly with CMS, HHS, or similar federal health agencies * Familiarity with ATO processes, FedRAMP, or other federal compliance frameworks * Experience with quality reporting, payment models, or public-facing healthcare transparency programs * 2+ years working on a remote team, preferably in a leadership position $160,200 - $191,700 a yearThe Salary range for Principal Product manager is $160,200 to $191,700The Salary range for Principal Product manager is $160,200 to $191,700 U.S. citizen or legal right to work in the United States without sponsorship We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Culligan Quench Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit ___ About Culligan There’s nothing more fundamental to life on Earth than water. At Culligan, we believe transforming water can transform the world. That's why we offer expert water services and industry-leading solutions globally. Local Culligan teams deliver better drinking water to people at work, at home and on the go. With expertise across service, science and sustainability, Culligan turns water you can live with into water you can love. For more information visit ___. Values: 5Cs Culligan as One Customers come first Commitment to Innovation Courage to do what's right Consistently deliver exceptional results Position Summary The Manager, Electronic Payments Strategy and Operations is responsible for leading the vendor partnerships, customer experience, operational performance and controls related to all US based electronic payment methods within the US Direct - Accounts Receivable function. This role manages organizational electronic payment strategy and optimizes payment processes across customer portals and internal platforms to support cash flow, operational excellence, risk mitigation, and customer satisfaction. Primary Responsibilities Electronic Payment Strategy & Operational Oversight * Make operational decisions regarding payment portals that ensure accuracy, cost efficiency, and seamless customer payment experience. * Drives adoption and utilization of autopay and Quench’s portal, including hosted pay pages, payment links in invoices and promoting reduced customer payment friction. * Oversee decline recovery and chargeback resolution, ensuring timely handling and achievement of targeted KPIs. * Manage day-to-day processing, monitoring, and reconciliation of electronic payments across various vendor portals and internal platforms e.g. Zuora, Stripe, Visa, ACH, and related banking platforms. Vendor & Partner Management * Serve as the primary operational liaison for payment vendors Visa, Stripe, banks, and related partners e.g. Ariba, Coupa, Bill.com etc. * Manage service levels, coordinate issue resolution, and oversee QA and testing activities related to payment processing. * Support payment platform enhancements, interfaces, and other related technology changes. Customer Experience & Cross Functional Collaboration * Prioritize customer centric problem solving within all payment operations. * Partner with Cash Applications, Collections, Billing, IT, and Support teams to resolve systemic issues and improve the end-to-end payment journey. * Contribute to broader AR and organizational initiatives aligned with Culligan Quench’s mission and growth. Process Optimization, Controls, and Risk Management * Assess existing processes for inefficiencies; lead process redesign efforts using continuous improvement principles. * Maintain and strengthen payment controls, safeguard customer financial data, and uphold departmental safety/soundness standards. * Monitor risk indicators and implement early warning controls to mitigate financial exposure. Analytics, Reporting & Insights * Build automated reporting tools and dashboards to track payment performance, decline trends, settlement activity, and operational risks. * Deliver insights and recommendations to senior leadership that support strategic decision making and long-term improvements. * Maintain data accuracy, documentation standards, and audit ready reporting. People Leadership & Team Management * Build, lead, coach, and develop a team focused on electronic payment workflows and high-quality operational performance for the US Direct business. * Establish performance expectations, conduct regular feedback sessions, and ensure organizational adherence to internal controls and compliance standards. * Allocate work, manage workload distribution, and foster a culture of continuous improvement. Required Qualifications Education: Bachelor's degree in finance, Accounting, Business Administration, or related field; or equivalent relevant experience. Experience: * 5+ years of experience in electronic payments, AR operations, or financial operations within a US-based environment. * 2+ years of people management or team leadership experience. * Hands-on experience with vendor portals e.g. Ariba, Coupa, Bill.com and payment process vendors e.g. Stripe, Visa, Zuora, ACH platforms, or comparable systems. * Technical Skills: Advanced proficiency in Excel and strong working knowledge of data reporting tools (Looker, Power BI, or similar). Competencies: * Strong analytical and problem-solving capability * Operational discipline and attention to detail * Ability to manage high volume, time sensitive workflows * Excellent communication and cross functional collaboration skills * Demonstrated ability to implement process improvements and maintain controls Preferred Skills/Experience: * Experience with chargeback management, payment declines, settlement processes, and reconciliation. * Knowledge of US financial regulatory rules (card network regulations, NACHA rules). * Experience working in a subscription-based or recurring revenue environment. * Familiarity with cash positioning or cash forecasting processes in a corporate setting. • Medical, Dental, Vision which start day one, • 401(k) match of 50% up to 6%, • Life insurance, • Disability, • Unlimited Paid Time Away, • Parental leave, • Additional voluntary benefits, • Career progression opportunities, • Coaching and professional development $90,000 - $95,000 a year Quench offers salary, commission, benefits, and incentive awards. We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies. The Collections Specialist is assigned an account portfolio and is responsible for reviewing and evaluating the status of client accounts within the portfolio. The person in this role will be responsible for contacting clients for payment of past due invoices, and researching and resolving conflicts that result in the client delaying payment; as well as working with accounts as directed by the collections manager and within collections policy. The person in this role will also be responsible for communicating account issues and compiling reports for use by management in making critical client account decisions as well as maintaining excellent internal and external customer service. Position is 1st Shift, M-F 8am-4:30pm. This is primarily a remote position but MUST be local to Barberton, OH and able to work onsite when needed. Essential Duties and Responsibilities: • Monitor and maintain accounts within assigned portfolio (large accounts)., • Contact clients via verbal and written communication for payment of past due invoices., • Provide information and/or documentation to both internal and external clients., • Interact with Collections Manager and Operation Designees to resolve client issues., • Maintain current and accurate account notes in collections software, • Provide updates on accounts to Collections Manager, Operations and Sales as needed., • Work daily follow up queue in collections software., • Notify the Collections Manager of negative payment patterns., • Facilitate and/or attend conference calls specific to collections activity on client accounts., • Resolve cash discrepancies on client accounts by research in Oracle of payment application., • Process credit card payments., • Complete side projects/ task as assigned by Collections Manager, • Additional duties as assigned Basic Minimum Qualifications: • High School Diploma or equivalent, • At least 1 year of Collections/ Accounts Receivable experience or customer service experience, • Computer skills, • Previous Collections experience, • Previous Accounts Receivable experience, • Knowledge of the Accounting process, • Customer service experience - internal and external, • AS/AA in Accounting or related field is a plus, • General business concepts, • General accounting knowledge, • Computers and accounting software knowledge, • Basic mathematical principles, • Knowledge of collections policies, procedures and best practices, • Strong written and verbal communication skills, • Active listening skills, • Negotiation skills, • Problem solving skills, • Organizational skills, • Strong customer service skills, • Detail oriented, • Ability to employ tact and discretion in business-related conversations Professional working proficiency in English is a requirement, including the ability to read, write and speak in English. Pay rate: $16.50-17.00/hour Please note - Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business sector, and geographic location. As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options. We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development. We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique. Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal! Find out more in our career page: ___ Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and Eurofins Scientific 2/2 March 2023 agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products. In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralized and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years. Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.

The range for this role is $133,500.00 - $193,000.00. Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This is a fully remote position, but only in select states. Interested applicants must be residing in, or willing to relocate to, one of the following states in order to be considered: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV. The Mission At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of ___, a healthcare sharing ministry for Christians, we cultivate that belief. To that end, our Mission Statement is as follows: Connecting people to a Christ-centered community wellness experience based on faith, prayer, and personal responsibility. The Team Everyone at Christian Care Ministry is in agreement with our ___which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God and our Members to the best of our ability. The Job The Principal Software Solutions Architect (PSA) leads technology solution design efforts within one of Christian Care Ministry’s domain pillars, following the CCM SDLC process. The PSA acts as the bridge between non-IT stakeholders and the software development staff, crafting technology and feature roadmaps, delivering requirement specifications, establishing architectural standards and working directly with the software delivery team to ensure quality development and release of features. The PSA coordinates with our project managers to ensuring organizational alignment in terms of timelines, commitments, and status. The development projects are critical, high value initiatives that are part of a larger enterprise IT strategy. During the project design efforts, the Principal Solutions Architect leads the team of Architects and UX Research/Designers, and partners with PMO, IT Infrastructure, Production Operations, and Security/Compliance teams, to design solutions that will be implemented by CCM IT Delivery teams, in order to provide efficient, value-based services to CCM Internal Users and to CCM Members. Additionally, PSA works closely with the manager of Design and Architecture to ensure the successful realization of the enterprise architecture roadmap and strategy. This includes providing input into the enterprise architecture, representing the PSA’s domain pillar. The Principal Solutions Architect – with a background in the various technologies and stacks (JavaScript/NodeJS/ExpressJs/React/Postgres, Salesforce/Lightning Web Components OSS, .NET/SQL Server, Web Services) – works on the solution design related to various elements of CCM’s platforms, and will address business/user impact, application integration, data integration and migration, security, networking, deployment, and user access. They will also conduct requirements-gathering from end users, stakeholders, and other SMEs. The Principal Solutions Architect is a key technical leader within our organization, mentoring Senior Solutions Architects and software developers in architecture, technology, and leadership. Essential Job Duties & Responsibilities • Craft software feature roadmaps balancing stakeholder feature delivery with architectural improvements, • Translate requirements into end user / stakeholder readable Functional Design documents, • Act as technical design liaison with PMO, Client, Vendor Partners, and other technology teams (take the specifications from the customers to the engineers, because you’re a people person), • Properly scope, design, and size project delivery efforts, • Provide direction and guidance on the solution architecture to the IT Delivery teams, • Make technical trade-offs to balance competing concerns (such as usability, scalability, data integrity, performance, etc.), • Serve as Product Owner for Agile Software Delivery teams, • Participate in Design and Sprint sessions following Scrum methodology, • Manage time effectively, communicating project status accurately to Project Managers, • Apply architectural and engineering concepts to design solutions that meet CCM’s standards for scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability, • Design within the enterprise architecture framework, adhering to architecture principles, modeling and design standards, reference architectures, and design patterns, • Work with the Manager of Design and Architecture to design reference architectures and roadmaps to best align with business strategy, • Mentor Senior Solutions Architects and software developers in architecture, technology, software development practices, and leadership, • Demonstrate leadership by taking initiative in team building, influencing, conflict management, and problem resolution to facilitate success, • Support vendor evaluations; responsible for providing recommendations and assessment scoring, • Navigate across the IT organization (networking, security, interfaces, etc.) to identify non-functional requirements that would not be clear to the business, • Drive the sourcing of new solutions to help generate improvements to processes, • Introduce, develop, and maintain tools, practices, and processes to help the organization scale, design best-in-class architecture, and develop test and release automation, • Develop and maintain technical standards, policies, and procedures, • Perform all job functions consistent with CCM policies and procedures, including those which govern handling PHI and PII, • Contribute to the exercise and expression of Christian Care Ministry’s beliefs, • All other duties as assigned Essential Skills & Abilities • Direct experience in building and managing complex solutions based on Cloud technologies; including private, public, and/or hybrid cloud solutions, • Deep experience in the software development life cycle best practices, including coding standards, code reviews, source control management, QA, Database architecture, build processes, testing, deployment, and the management of technical debt, • Strong hands-on full stack application development experience that includes experience across languages and projects, • Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA), • Working knowledge of platforms (Node/Express/React Stack/Salesforce/.NET), cloud technologies (Heroku, AWS S3), Integration (ESB, MuleSoft, Express Gateway), Data (PostgreSQL, MS SQL), Message Queueing and Pub/Sub (RabbitMQ, Temporal), network, infrastructure, web application security, business process modeling and collaboration tools (Jira, MS Teams, Confluence), • Executive presence – the ability to effectively communicate with and influence individuals at the C-Suite level, • Ability to quickly adapt to different working environments, build relationships, and be able to lead teams efficiently for success, • Ability to work in a fast-paced environment, multi-project environment, meeting commitments and deadlines, • Expertise in understanding business needs (including drawing out those unstated), and then meeting them with technology, • Ability to lead assessment of development budgets and schedules, • Ability to maintain fast pace, adequately consider alternatives, make tough calls, foster great teamwork, and have fun Core Competencies/Demonstrable Behaviors • Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences, • Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems, • Customer focus - Building strong customer relationships and delivering customer-centric solutions, • Tech savvy - Anticipating and adopting innovations in business-building digital technology applications, • Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement, • Member First – exhibits full commitment to serving members and/or clients by prioritizing their needs first in alignment with our program’s purpose. This commitment is demonstrated through understanding of the program(s), provided through quality and timely service while exercising empathy in every interaction. Every CCM employee shares responsibility to steward resources faithfully, removing barriers to understanding, and creating accessible, connected, and Christ-centered experiences., • Humble – demonstrates Christ-Centered humility by honoring others, accepting feedback, and prioritizing collective success over individual recognition, • Hungry – exhibits initiative, perseverance, and commitment to serving God through excellence. Demonstrates passion for personal and organizational growth while diligently advancing the mission of Christian Care Ministry, • Smart – shows relational and emotional intelligence, communicates effectively, collaborates harmoniously, and reads social cues with grace and discernment Education and/or Experience • Bachelor’s degree in computer science, information systems, engineering or closely related field with 10+ years’ experience in software design and implementation of complex IT projects required, • 10+ years of progressively increasing leadership responsibility in a directly related area during which both professional and management capability have been clearly demonstrated required, • Software solution architecture experience in a healthcare payer organization required, • Agile software development experience required (certified Product Owner preferred), • Experience with domain-driven software architecture, system integration, software development, and data modeling required, • Master’s degree preferred – either in technology or business (MBA) Supervisory Responsibilities • This job has no supervisory responsibilities Incentives & Benefits We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others. For full-time employees working 30 hours or more, some of our benefits include, but are not limited to: • 100% paid Medical for employees/99% for family, • Generous employer Health Savings Account (HSA) contributions, • Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance, • 6 weeks of paid parental leave (for both mom and dad), • Dental - two plans to choose from, • Vision, • Short-term Disability, • Accident, Critical Illness, Hospital Indemnity, • 401(k) – up to 4% match on ROTH or Traditional contributions, • Generous paid-time off and 11 paid holidays, • Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo, • Employee Assistance Program including no cost, in-person mental health visits and employee discounts, • Monetary Anniversary Awards Program, • Monetary Birthday Awards, • Tuition Reimbursement Program Minimum Age Requirement: Due to the nature of the responsibilities associated with this position—including independent decision-making, access to confidential information, and potential exposure to regulated environments—candidates must be at least 18 years of age at the time of hire. This requirement is in accordance with applicable federal and state labor laws and is intended to ensure compliance with workplace safety and legal standards.

Job Title: Senior Product Manager - Database Location: Remote (US Only) Hiring Manager: Senior Vice President of Product Management Estimated salary range: $165,000 to $195,000 * The salary offered for this position will be based on a candidate’s experience and skill demonstrated during interviews and other evaluations About Ocient Ocient is a hyperscale data analytics company delivering the fastest, most scalable analytics platform for extremely large and complex datasets. Our technology powers mission-critical analytics for customers operating at massive scale, and our product team works closely with engineering, sales, and customers to turn hard technical problems into differentiated solutions. Position Overview We're building a world-class team with the aim of providing polished, professional, and technically capable vision for an emerging company and product. Ocient is looking for ultimate team players who are dedicated to improving our product and customer experience with every interaction. A deep understanding of the end-to-end sales, development, and delivery cycle is key to adding unique value to the organization. Candidates must have significant data warehousing, analytics, and database expertise. They should have experience either building, selling, or managing database products for external consumption. Candidates should have a working knowledge and experience with data movement and data ingest into databases. Product managers at Ocient are responsible for both internal and external facing product work. As such, their technical depth and expertise in database and data movement need to be significant. Responsibilities: * Working closely with other sales, customers, and partners to translate customer business problems into specifications for sets of features. * Work closely with technical product managers to build requirement specifications and see them through to completion. * Participating in the prioritization process to identify which features deliver the highest value. * Owning and developing the roadmap for key solutions and use cases. This might include use cases in telecommunications, government, automotive, and more. * Working closely with sales to communicate the roadmap and priority of outstanding feature requests by customers. * Understanding and tracking the positioning of your solutions with respect to where customers and our competition are headed. * Interacting with product marketing on the strategy of the solutions and use cases that you own. * Working directly with customers on new use cases as a customer advocate and partner in building out new solutions with Ocient. Qualifications: * BS, MS, or PhD in computer science, computer engineering, or related technical field * 10+ years of professional working experience in enterprise software * 5+ years of product management experience or closely working with product management * 5+ years of working with database or data analytics products * A passion for large-scale data management, analytics, and enterprise-level problems * Background working with databases on-premise, in the cloud, and running as a service * Excellent presentation and written communication skills to senior internal and external audiences * Ability to drive complex projects with many moving parts * Ideal candidates will also have spent some time working in technical sales or technical consulting * An interest in developing out use cases and new markets for emerging technologies Our Ideal Applicants: Our ideal Senior Product Manager is adept at identifying new opportunities and refining solutions around massive-scale data analytics within complex enterprises. They are driven to build enjoyable products, solve complex problems, and push the bounds of what is possible with performance and scale. Ocient Product Managers are self-motivated, enthusiastic leaders. They work directly with every part of the internal Ocient organization helping drive complex database features to successful completion. * Has experience identifying new partnership opportunities and managing their relationships * Has experience delivering or building internal enablement * Has experience running new projects or startups as a key leader in the company or project * Are a self-starter who can work projects from start to finish * Thrive in fast-paced, dynamic environments * Like to lead teams, projects, and visions Interview Requirements: All interviews are conducted via video and require candidates to have their camera on for the duration of the session. The use of video filters, face-altering effects, or virtual backgrounds is not permitted for security and verification purposes. We are not open to using an agency or staffing company at this time. We do not accept unsolicited agency or staffing resumes and we are not responsible for any fees related to unsolicited resumes. Ocient is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex (including pregnancy status), sexual orientation, gender identity, national origin or ancestry, ethnicity, citizenship status, age, physical or mental disability, veteran status, marital status, parental status, genetic information, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, please contact for more information. All official Ocient job postings and recruiting communications will come directly from our team via our Careers page, LinkedIn, or from an @ocient.com email address. If you receive communication about a role from any other source, please treat it with caution and direct questions to .

POSITION SUMMARY: In this role, you will collaborate closely with cross-functional teams across Natera to design, build, and launch AI-driven voice solutions that reduce friction, improve service quality, and deliver measurable business impact. If you’re passionate about building the next generation of natural, human-like voice experiences using Generative AI, this is the role for you. PRIMARY RESPONSIBILITIES: * Lead the vision, strategy, and roadmap for Natera’s voice automation initiatives, including AI voice agents, speech-to-text and text-to-speech integrations, and conversational intelligence features. * Identify and prioritize high-value voice automation opportunities across patient, provider, and internal support journeys. * Collaborate with engineering and design teams to define product requirements (PRDs, user stories, user flows) and deliver scalable, high-quality AI voice solutions. * Evaluate and integrate third-party technologies (e.g., LLMs, ASR/TTS engines, voice analytics) to accelerate development and improve performance. * Develop and track success metrics (e.g. accuracy, latency, resolution, NPS) to measure impact and identify continuous improvement opportunities. * Partner with business and operations teams to ensure seamless adoption and workflow integration of new AI features. * Stay ahead of emerging trends in Generative AI, conversational AI, and voice UX to inform product strategy and innovation roadmap. QUALIFICATIONS: * Proven, hands-on experience designing, launching, and scaling voice automation or conversational AI products, such as AI-powered IVRs, virtual assistants, or multimodal LLM voice interfaces. * Deep understanding of Generative AI, LLMs, ASR (Automatic Speech Recognition), TTS (Text-to-Speech), and retrieval-augmented generation (RAG) architectures. * Experience in AI model evaluation, data curation for voice systems, and working with APIs or frameworks such as OpenAI or Anthropic. * Demonstrated ability to translate business needs into AI-driven solutions, with measurable improvements in efficiency, accuracy, or customer experience. * Proven record of driving transformation through AI innovation; adaptable, hands-on, and strategic problem solver. * Excellent cross-functional collaboration skills and ability to work with technical and non-technical stakeholders. * Highly analytical with strong problem-solving skills; comfortable using data (SQL proficiency preferred) to drive product decisions. * Bachelor's degree in computer science, engineering, business or related field. 5+ years of experience in software development, or digital product management. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $120,100 - $150,100 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit ___. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: ___ Please be advised that Natera will reach out to candidates with a @___ email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information:

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. The Role StarRez is seeking a Team Lead, Customer Success to play a pivotal role in driving customer satisfaction, retention, and growth. This position is a hybrid of people leadership and customer relationship management, responsible for coaching and supervising a team of CSMs while also maintaining a small book of business. By ensuring consistent delivery of exceptional customer experiences, the Team Lead directly contributes to the company’s goals of maintaining and improving Net Revenue Retention (NRR), increasing customer engagement and value realization, and driving a high Net Promoter Score (NPS) This is an opportunity to influence both the success of our customers and the development of our Customer Success team. Role Specifics • Work Location: Remote (US), • Travel: 5% (The percentage of travel is an estimation and may vary depending on business need.), • Compensation Structure: In addition to the base salary listed below, this role is eligible for a performance-based bonus., • Reporting Structure: This role reports to the Manager, Customer Success. Application Deadline: This role will accept applications until March 11th, 2026 at 5PM CDT unless otherwise posted. What You Will Own Team Leadership & Development • Lead, coach, and mentor a team of Customer Success Managers (CSMs), ensuring consistency in process, customer engagement, and delivery of value, • Conduct regular 1:1s with CSMs to review accounts, provide feedback, and support career development, • Oversee onboarding and training for new team members; build scalable training resources, • Act as an escalation point for complex customer issues, providing guidance and resolution strategies, • Monitor team performance against KPIs tied to NRR, customer health, and engagement, • Drive alignment across Customer Success, Services, and Support to ensure smooth customer transitions and continuity of service Customer Portfolio Ownership • Maintain a select portfolio of customers, delivering the same high-touch success management expected of CSMs, • Drive adoption, value realization, and customer satisfaction through regular engagement, consultative guidance, and proactive account planning, • Identify opportunities for growth and expansion, contributing to account-level NRR, • Conduct NPS follow-up conversations and translate customer feedback into actionable improvements, • Serve as a trusted advisor to customers, ensuring alignment between their business objectives and our solutions Programs & Processes • Contribute to the design and continuous improvement of Customer Success programs, playbooks, and processes, • Provide monthly reporting to leadership on customer health, NRR trends, engagement, and NPS performance, • Partner cross-functionally to close feedback loops, improve onboarding and training processes, and enhance the overall customer experience Required Qualifications • 2+ years in a Customer Success role with direct customer-facing responsibilities, • Experience leading or mentoring peers, with demonstrated ability to coach and develop others, • Strong communication and facilitation skills, both written and verbal, with the ability to influence at multiple organizational levels, • Strong problem-solving and judgment skills; proven success in issue management and conflict resolution, • Proficiency with Salesforce or similar CRM, and comfort leveraging data/metrics to inform decisions Preferred Qualifications • Experience in a SaaS environment, ideally with higher education or related industries, • 3+ years of experience working cross-functionally with Services, Support, and Product teams, • Bachelor’s degree or equivalent practical experience, • Familiarity with NRR, NPS, and customer health metrics, • Experience balancing customer advocacy with company goals Reasons to join our Team: • Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years, • Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members., • A supportive team environment with emphasis on learning and development opportunities, • Our Promise: You will learn, grow, and be appreciated for your impact and contributions., • Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement. Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you! We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. Notice to external Recruiters and Recruitment Agencies: StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. US - Salary Range $86,000 - $96,000 USD StarRez is an equal opportunity employer.

At ___, we’re on a mission to make vacation rental easy for everyone. Our high-performing, customer-obsessed team runs on curiosity, communication, and accountability—working together to create exceptional experiences for our owners and guests. Whether solving big challenges, delivering outstanding results, or celebrating wins, we approach every day with purpose and passion. If you’re ready to join a mission-driven company where every teammate has the opportunity to thrive, Evolve might just be the place for you. Why this role We’re looking for a creative and highly motivated Senior Software Engineer to join our Applications team to help us streamline Evolver experience and maintain critical business functionality used to support owners and guests. In this role you will help plan and execute key initiatives while also supporting ongoing cross-functional operations. Whether it’s a new awesome feature or a bug fix, you will own your work and deliver the most effective and scalable solutions. You will work closely with our Product Team and other key business teams to design and implement world class solutions. The ideal candidate for this role is technically savvy, analytical, and process-oriented. You must anticipate and embrace the challenge of solving critical business problems in a fast-paced environment. We’re looking for someone who is a self-starter, willing to perform a variety of responsibilities and experienced working with cross-functional teams. This role is a technical leader that drives operational excellence on the team, enables teammates, and enhances the team holistically. This is a fantastic opportunity to get involved in the hospitality industry and have an immediate and meaningful impact. What you’ll do • Build and maintain our Sales and Service Clouds and integrations with upstream and downstream consumers in mind, • Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in backend development tools and technologies, • Lead ecosystem-level design reviews, perform architecture reviews, and write technical documentation in collaboration with peers, • Drive improvements to system reliability, observability, monitoring, and testability, • Work directly with an Engineering and Product Manager(s) to clearly understand the problem being solved, • Collaborate with stakeholders from internal operations teams as well as external integration partners, • Effectively debug high complexity multi-system problems and come up with good-better-best solutions, • Execute on engineering and release priorities successfully through strong leadership and communication, • Drive code reviews and collaborate with other team members on coding standards and best practices, third-party integrations, and other backend development processes What makes you a great fit • 5+ years of development Experience, • Strong software engineering fundamentals, with a commitment to mentoring less experienced engineers., • Proven experience designing and documenting architecture, data models, and best practices, • Independent, proactive, and resourceful in identifying and resolving issues., • Skilled at giving and receiving constructive code review feedback., • Experience working in Agile development environments., • Strong debugging skills and a track record of finding creative solutions to complex problems., • Experience building custom tools or automations to improve efficiency., • Preferred/Nice to have, • Salesforce experience such as custom Apex scripts, Lightning Components and APIs., • Experience with Service Cloud Voice and Digital Engagement., • Experience with Git version control and repository management in Gitlab. Compensation For this role our salary range is $141,000 to $184,000, depending on relevant experience. This role will also be eligible to receive a variable annual bonus based on both company and individual performance. Location All Evolve team members must live in one of our approved locations by their first day. We can hire from anywhere in the U.S. except D.C. and Hawaii. Some positions may also have restrictions based on compensation in the following states: California, Maryland, New York, Pennsylvania, Rhode Island, and Washington. If you live in Colorado, you can work remotely anywhere in the state, at our downtown Denver office, or a hybrid of both! If you're planning to move soon, please let us know, and we'll be happy to review your application again. How we reward Evolvers We’re intentional about offering benefits that empower every Evolver to thrive both professionally and personally because they’re more than perks—they’re investments in our customer-obsessed, high-performing team. We believe in treating others as they want to be treated, providing benefits that deliver real value, and challenging the status quo to meet the diverse needs of our team. Whether it’s helping you take care of your health, plan for the future, or celebrate life’s milestones, our offerings are designed to support you every step of the way. • Financial Wellness: Industry-competitive pay, equity in the company, and a 401(k) with a 4% immediate vesting match., • Family Support: 16-18 weeks of paid parental leave for birthing parents and 10 weeks for non-birthing parents, plus infertility coverage., • Health & Wellness: Comprehensive medical, dental, and vision plans (100% employer-paid for individual enrollment), 10 free mental health visits, and pet insurance., • Time to Recharge: Generous PTO, RTO (for full-time exempt employees), sick leave, holidays, and a personal holiday to celebrate what matters most to you., • Travel Perks: Annual Evolve travel credit after one year and discounts on stays at all Evolve properties., • Growth Opportunities: World-class onboarding programs, learning, and development resources to help you grow your impact., • Connection: Employee Resource Groups celebrating our diverse communities at Evolve. How we work together With ___ as our guide, every Evolver helps shape the company we want to work for and the people we want to be. We’ve cultivated a culture of collaboration, care, and responsibility that we can all be proud of, and we’re excited to see what you’ll bring as your authentic self. Still curious about who we are and what we do? Read more about our business and our culture at ___. EEO At Evolve, we are committed to diversity and inclusion. As an equal opportunity employer, all qualified candidates will be considered for employment without regard to race, color, creed, religion, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, national origin, ancestry, citizenship status, military service or veteran status, physical or mental disability, or any other legally protected characteristic. Evolve participates in e-Verify for all positions. If you have a disability or special need that requires accommodation at any point in the hiring process, please let your recruiter know.