Customer success operations jobs in Jersey City, New Jersey - Page 11Create job alerts

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Senior Director, Strategic Operations, the Associate Director of Strategic Operations will focus on driving operational rigor, scalability, and gross margin expansion across the business. This leader will be embedded within the operations organization but partner closely with Finance, Product, Revenue, Clinical, and Customer teams to improve how we deliver care - ensuring we do so efficiently, sustainably, and at scale. This role is deeply execution-oriented. In addition to identifying high-impact efficiency opportunities, this person will serve as the programmatic owner of large, cross-functional initiatives - ensuring teams remain aligned, accountable, and on track to deliver measurable outcomes. Unlike traditional business strategy roles that focus on market expansion or new growth vectors, this role is centered on optimizing the core: improving unit economics, strengthening operational performance, and building durable systems that unlock long-term profitability. This is a hybrid role based in New York City, with an expectation to be in office 2-3 days a week. Our office is located at 60 Madison Avenue. Additionally, occasional travel may be required for company or team events. What You'll Do • Strategy: Lead strategic operational efficiency initiatives by diagnosing workflow, system, and cross-functional inefficiencies and designing scalable solutions., • AI Leverage: Identify and evaluate opportunities to leverage AI and automation to improve operational efficiency, reduce cost-to-serve, and enhance scalability., • Financial Ownership: Translate margin targets into actionable operational initiatives with clear owners, timelines, and measurable KPIs., • Program Leadership: Own complex, cross-functional programs across Operations and adjacent teams (Product, Revenue, Finance, Clinical)., • Governance: Establish governance structures, milestones, and success metrics to ensure initiatives are delivered on time and at impact., • Business Case Development: Build business cases for automation, tooling improvements, vendor optimization, and process redesign., • Cross-functional programs executed with strong stakeholder alignment and minimal slippage., • Margin improvement initiatives delivered on time and at target impact., • Clear operational dashboards that give leadership visibility into KPI performance., • Reduced friction across teams due to improved dependency management and governance., • 4-6 years of experience in consulting, investment banking, corporate strategy, or strategic operations; top-tier consulting experience strongly preferred., • 1+ years of operating experience at a high-growth or scale-stage company., • Demonstrated experience leading complex, cross-functional programs with multiple stakeholders., • Proven track record driving operational or cost-efficiency initiatives tied to financial outcomes., • Understanding of how AI tools can be applied to manual processes, with the ability to evaluate ROI, risks, and change management considerations., • Strong financial fluency - comfort working with margin models, cost structures, and performance metrics., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Imagine being a healthcare provider whose sole mission is to focus on delivering high-quality patient outcomes, but with the knowledge that you need to constantly document your compliance with key healthcare regulations along the way. Now imagine tasking someone with a limited compliance background to manage that, with looming risks of audits, breaches and fines hanging over your practice. Compliancy Group's vision is to deliver stress-relieving, tech-enabled services and software to the healthcare community that create stronger trust between patients and providers. We're on a mission to support small and midsized medical practices as they work to comply with critical, ongoing healthcare compliance requirements. We're looking for an experienced, results-driven BDR Manager to lead and grow our Business Development Representative team. In this role, you'll be a key driver of pipeline growth — coaching a talented team, shaping outbound strategy, and partnering cross-functionally to bring Compliancy Group's mission to more healthcare providers who need us. If you're energized by building high-performing teams in a purpose-driven SaaS environment, this is your moment. What You'll Do Team Leadership • Lead, coach, and inspire a team of BDRs to achieve and exceed pipeline targets, fostering a collaborative, high-energy culture focused on collective success., • Provide ongoing mentorship, training, and performance feedback to support each team member's continuous growth and development., • Design and execute a comprehensive BDR strategy that drives consistent lead generation and pipeline growth in our target market of small and midsized medical practices., • Partner closely with Sales and Marketing to ensure BDR efforts are tightly aligned with overall business objectives, messaging, and campaign calendars., • Continuously refine and improve BDR workflows — from prospecting and sequencing to handoff — to maximize efficiency and results., • Establish, monitor, and communicate clear KPIs that give the team real-time visibility into performance and opportunity., • Work hand-in-hand with Sales, Marketing, and Customer Success to ensure smooth, consistent handoffs and a cohesive prospect experience from first touch to close., • Generate regular reports on BDR performance, pipeline contribution, and team metrics — translating data into actionable insights and recommendations., • Proven BDR Leadership: 3–5 years of experience leading a BDR team in a SaaS-based environment., • Healthcare/SaaS Fluency: Familiarity with SaaS and healthcare markets, and a genuine appreciation for the value compliance tools bring to medical practices., • Tech-Enabled Operator: Hands-on experience with HubSpot (CRM and sequences) and phone/outreach tools. You know how to use tech to make the team faster and smarter., • Data-Driven Decision Maker: You make decisions grounded in data. KPIs aren't just a dashboard — they're the story of how your team is performing and where to go next., • Sales Craft & Coaching Ability: Deep experience with outbound calling, objection handling, and value-based selling — and the ability to teach and coach these techniques effectively., • Strong Communicator: Outstanding verbal and written communication skills, with the ability to influence, align, and energize stakeholders at all levels., • Join a proven, mission-driven company with strong market traction, big ambitions, and a competitive base salary plus bonus potential., • We invest in your growth from day one — with in-depth onboarding and continuous on-the-job development., • Rich, Comprehensive Benefits: Comprehensive coverage including medical, dental, vision, 401(K) with company match, generous PTO, and more. Base Salary: $90,000-$95,000 USD (OTE $125,000-$130,000 USD) Equal Employment Opportunity is a fundamental principle at Compliancy Group, where employment is based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. Job Type: Full-time, Remote

Job Description Chaloner has partnered with The Port Authority of New York and New Jersey on the search for a Director, Corporate Communications and Media Relations to join their team. Background The Port Authority of New York and New Jersey (PANYNJ) manages and maintains airports, bridges, tunnels, bus terminals, PATH, seaports, and the World Trade Center campus, all of which are critical to the metropolitan New York-New Jersey region's trade and transportation capabilities. It is the mission of the PANYNJ to keep the region moving – by ensuring seamless, safe, and reliable transit access for millions of commuters and travelers, by ensuring the efficient transfer of goods to the region and beyond, and by turning the vision of world-class, 21st century infrastructure assets into a reality. While the demand for our facilities is higher than ever and the challenges are incredibly complex, our diverse skill set, expertise, and sheer will yield the solutions the region depends upon to continue to thrive and strengthen its economic competitiveness. Corporate Communications & Media Relations Department Functional Oversight The Port Authority is looking for an expert in corporate communications and media relations who has experience in integrated storytelling and driving media strategies in complex organizations. The right candidate will know how to use communications strategy, tactics, and new tools to advance the agency's objectives and enhance its reputation as not simply a regional transportation leader, but as an organization whose scale and scope know few equals and that has dedicated itself to a 21st century customer experience. This is a key role within the Communications team, working closely with leaders across the agency to support its $40B 10-year capital plan and all issues that impact the organization's reputation. This position reports to the Chief Communications Officer. This individual will manage the media relations team and be hands-on with media across the entire organization, including all lines of business: 24/7 operations, Aviation, Port, Rail, Tunnels, Bridges & Terminals, and the World Trade Center campus, as well as Security functions. They will lead with a proactive approach, entrepreneurial attitude, and a high level of comfort interacting with, building trust with, and persuading key external and internal partners. This leader will leverage these skills to advocate on behalf of the Port Authority, translating messages into communications across new and established channels alike, positioning the organization as a responsive, customer-focused transportation leader, and playing a key role in driving the organization's narrative externally. They will manage a team of nine and will be tasked with evolving the communications function into a modern, integrated operation, leveraging emerging tools and platforms while bringing staff along through the change. Success will require both strong people management and a forward-thinking approach to resource allocation, budget stewardship, and portfolio strategy. Major Responsibilities • Support the development and lead the implementation of short- and long-term communications strategies, plans, tactics, and metrics, including a multi-faceted media strategy., • Develop rich content to advance the agency's narrative on organizational activity, with a strong focus on proactive storytelling., • Champion the exploration and adoption of modern storytelling technologies, including video production, multimedia content, and AI tools, fostering a culture of experimentation and innovation within the communications team., • Lead and enhance the agency's rapid response function during both breaking news and emergency scenarios to deliver clear and accurate information to key stakeholders., • Strategically evaluate communications opportunities for senior business leaders to reinforce and communicate the organization's position on key topics., • Create and maintain a feedback loop on key external issues to inform the narrative and manage communications risk., • Liaise with partners and affiliates on media relations strategy and messaging., • Lead communications for the agency across various forms of media, including cultivation and management of relationships with traditional and online outlets., • Serve as senior spokesperson on a wide variety of topics., • Prepare summaries of media activity for senior management and develop new metrics for assessing the overall impact of positive and negative coverage., • Manage, mentor, and develop junior and mid-level talent; identify skills gaps and appropriate mitigation strategies, including recruiting fresh talent and repositioning roles as necessary, to build a best-in-class media relations team. Required Qualifications Candidates must present the following qualifications to be considered eligible for this position: • 7–10 years of progressively responsible experience in media relations, public relations, corporate communications, or a related field, including a minimum of five years of leadership and management experience., • A track record of progressive leadership growth, with demonstrated success in taking on expanded responsibility and building and evolving high-performing teams., • Proven experience working with a broad range of media outlets and securing coverage across platforms, backed by a strong command of the evolving digital media landscape., • A forward-thinking approach to communications, with experience suggesting, testing, and implementing video and other digital storytelling tools, and an openness to exploring how AI can enhance and modernize the team's work., • Demonstrated success leading, developing, and inspiring diverse teams, with a consistent record of building cohesive, high-performing cultures., • Proven ability to navigate complex, political environments while building consensus, managing conflict, and fostering collaboration across diverse stakeholders., • Ability to effectively collaborate with executive-level business partners while maintaining independence and objectivity., • Ability to manage both the strategic direction of the function and the tactical execution of strategy, including problem-solving day-to-day emergencies. Desired Qualifications • Established relationships across a broad range of New York and New Jersey media outlets, including traditional and digital outlets, podcasts, and social media influencers relevant to the agency's audiences., • A dynamic and current social media portfolio, with fluency in emerging platforms, content trends, and influencer engagement strategies., • Demonstrated ability to manage multiple priorities and deadlines in a fast-paced, high-volume environment, with a consistent record of delivering quality work under pressure., • Strong organizational skills and exceptional attention to detail, with the ability to manage shifting priorities, meet competing deadlines, and maintain quality across a high volume of work., • Sharp analytical, decision-making, and problem-solving skills., • A collaborative, relationship-driven style with a demonstrated ability to work effectively across all levels of an organization., • Superior written and oral communication skills, with demonstrated experience preparing and delivering presentation materials to senior leadership and executive audiences., • Comfort and availability managing issues and responding to emerging situations outside of traditional business hours, in keeping with the 24/7 nature of the agency's work., • A Bachelor's degree is required, with a Master's degree preferred; advanced study in communications, journalism, public policy, government, marketing, or a related field is strongly desired at either level. Compensation & Benefits The Port Authority of New York and New Jersey offers a competitive benefits package and a professional environment that supports development and recognizes achievement. Click here for more information about benefits, our culture, and career development opportunities. The Port Authority of New York and New Jersey anticipates that the actual salary offered to a successful candidate will depend on aspects such as experience, knowledge, skills, abilities, and internal factors. The expected compensation range for this role is: • Minimum: $215,000, • Midpoint: $222,500, • Maximum: $230,000 In accordance with Port Authority policy, this position permits employees to work remotely a maximum of one day per week, subject to operational and business needs. EQUAL OPPORTUNITY EMPLOYER The Port Authority of New York & New Jersey/Port Authority Trans-Hudson (PATH) is an Equal Opportunity Employer. Interested candidates should apply by using the application form. Chaloner will review all applicants and, upon qualification, contact you to determine next steps.

Job Description:\n\n InMobi Advertising is a global technology leader helping marketers win the moments that matter. Our advertising platform reaches over 2 billion people across 150+ countries and turns real-time context into business outcomes, delivering results grounded in privacy-first principles. Trusted by 30,000+ brands and leading publishers, InMobi is where intelligence, creativity, and accountability converge. By combining lock screens, apps, TVs, and the open web with AI and machine learning, we deliver receptive attention, precise personalization, and measurable impact. Through Glance AI, we are shaping AI Commerce, reimagining the future of e-commerce with inspiration-led discovery and shopping. Designed to seamlessly integrate into everyday consumer technology, Glance AI transforms every screen into a gateway for instant, personal, and joyful discovery. Spanning diverse categories such as fashion, beauty, travel, accessories, home décor, pets, and beyond, Glance AI delivers deeply personalized shopping experiences. With rich first-party data and unparalleled consumer access, it harnesses InMobi's global scale, insights, and targeting capabilities to create high impact, performance driven shopping journeys for brands worldwide. Recognized as a Great Place to Work, and by MIT Technology Review, Fast Company's Top 10 Innovators, and more, InMobi is a workplace where bold ideas create global impact. Backed by investors including SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi has offices across San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, Bengaluru and beyond. At InMobi Advertising, you'll have the opportunity to shape how billions of users connect with content, commerce, and brands worldwide. To learn more, visit Overview of the role: We're looking for a high-impact, strategically minded Senior Product Manager to lead the evolution of our BuyerHub platform, the buy-side hub for programmatic deals and audience activation, with a strong emphasis on deep agency expertise and industry relationships. This role is ideal for someone who has worked in a major media agency or trading desk (e.g., WPP/GroupM, Omnicom, Publicis, Dentsu, IPG) or has held an agency-facing product role in ad tech with sustained, senior agency relationships. You will translate real-world agency workflows, pain points, and buying behaviors into product requirements and deliver solutions that improve deal creation, activation, and performance at scale. You will serve as a critical bridge between agency partners and internal product and engineering teams, ensuring that product decisions are grounded in real market dynamics and client needs. A key expectation is that you can credibly represent InMobi in agency meetings, speak the "agency language," and leverage strong relationships to accelerate access to relevant agency stakeholders, working in close partnership with Sales and Account Management on commercial motions. You will run discovery sessions, co-innovation pilots, and beta programs with agencies, and drive adoption by building the right product and enabling agencies to succeed with it. Your ability to build trust, influence decision-making, and translate complex requirements into scalable product solutions will be essential to success in this role. This is a core product leadership position driving a flagship product at InMobi. BuyerHub is at the heart of our growth strategy, and your work will directly influence revenue, partner adoption, and long-term strategic relationships across the agency ecosystem. You will have the opportunity to shape the future of how agencies engage with our platform and contribute meaningfully to the next phase of InMobi's global product innovation. The impact you'll make: Agency-Led Product Discovery & RequirementsLead structured discovery with agency stakeholders (planning, activation, trading, analytics, operations) to identify unmet needs and workflow gaps.Convert qualitative inputs into clear PRDs, user stories, workflows, and acceptance criteria; resolve ambiguity and align teams on outcomes.Run workshops (journey mapping, requirements working sessions, usability tests) and build iterative feedback loops with agencies.Establish trusted partnerships with agency stakeholders to ensure ongoing product relevance, usability, and adoption. Product Vision & RoadmapDefine and execute the roadmap for BuyerHub with agency workflows as a first-class design input.Drive omni-channel expansion (web, mobile, CTV) and advanced deal and audience activation capabilities.Build and extend tools for deal planning, reporting, forecasting, and operational governance.Continuously evaluate market trends, competitive dynamics, and customer feedback to refine product strategy and prioritize high-impact initiatives. External Stakeholder Leadership & Agency RelationshipsRepresent Product in agency meetings and working sessions, leading discussions with confidence and credibility.Leverage and grow relationships to facilitate introductions and accelerate access to relevant agency stakeholders for discovery, pilots, and roadmap validation.Partner with Sales and Account Management to plan agency engagements (QBR support, product readouts, co-innovation pilots) and ensure product feedback is systematically captured and actioned.Serve as a visible and trusted product leader within the agency ecosystem, strengthening InMobi's reputation as a collaborative and innovation-driven partner. Feature Development & ExecutionPartner with UX and Engineering to conceptualize, specify, and launch features that improve agency efficiency and drive spend.Build for agency operations: governance and permissions, workflow automation, troubleshooting workflows, and reporting consistency.Own release readiness: documentation, training, and enablement assets for internal teams and agency users.Ensure product launches are delivered with clarity, operational readiness, and measurable business impact. Platform Optimization & ScaleImprove BuyerHub's scalability, latency, stability, and reliability for high-volume deal creation and activation.Ensure compatibility across devices and integrations used by agencies and advertisers.Champion platform performance and reliability as core components of the user experience and long-term partner satisfaction. Data-Driven Prioritization & KPI OwnershipOwn product metrics such as deal volume, spend throughput, self-serve adoption, partner activation, retention, and platform uptime.Define and track agency adoption signals (e.g., number of agencies in pilot or beta, usage by key workflows, time-to-launch for deal setup, repeat usage).Use data, research, and client feedback to prioritize backlog, diagnose issues, and lead corrective initiatives.Translate performance insights into clear product decisions that drive adoption, revenue growth, and platform efficiency. The experience we need: Core requirements10+ years of product management experience delivering B2B or platform products with strong cross-functional execution.Strong agency domain experience, demonstrated via one of the following: 3+ years at a top-tier media agency or trading desk (e.g., WPP/GroupM, Omnicom, Publicis, Dentsu, IPG), OR5+ years in an agency-facing ad tech product role with consistent engagement and proven relationships with major agenciesDemonstrated ability to build and leverage senior agency relationships to drive product discovery, pilots, and adoption (in partnership with Sales and Account Management).Strong requirements and product discovery skills: ability to gather inputs from external partners and translate them into clear, high-quality PRDs and specifications.Executive presence in external meetings: able to lead discussions, manage senior stakeholders, and navigate complex partner dynamics with confidence.Strong analytical ability: comfortable using data to prioritize, measure impact, and diagnose adoption or performance issues (SQL or data tooling is a plus).Ad tech and programmatic knowledge strongly preferred: DSPs, exchanges, deal types, audience activation, and measurement fundamentals.Demonstrated ability to operate independently while influencing cross-functional teams in a fast-paced, matrixed environment. Preferred qualificationsDeep familiarity with agency operating models: planning-to-activation workflows, trading desk operations, measurement and reporting expectations, and common operational blockers.Knowledge of programmatic deals and audience activation (PMP, PG, PD, supply paths, audience onboarding, identity, and privacy changes).Experience building external-facing products where partner adoption and workflow fit are critical to success.Technical acumen with APIs and integrations; ability to discuss architecture trade-offs and interpret logs or outputs.Global product experience across regions and markets; comfort with localization and compliance considerations.Experience operating in an agile, fast-moving environment.Experience partnering closely with commercial teams to align product strategy with revenue growth and customer success outcomes. What we build… At InMobi, we're building products that are redefining industries. Our ecosystem spans:InMobi Advertising – Powering data-driven mobile marketing for the world's leading brandsGlance – A revolutionary Gen AI-powered lockscreen & TV content platform transforming how millions discover and engage with content1Weather – One of the world's leading weather platforms, delivering precise, reliable, and real-time weather forecasts What sets us apart? Not just what we build. How we build it. At InMobi, we balance our hunger for cutting-edge tech with a deep focus on our people - their growth, well-being, and potential. At InMobi, you'll be surrounded by people who…Think big and act fast: We're entrepreneurial, thrive in ambiguity, and love solving high-impact problemsAre passionate, fanatically driven, and take immense pride in their work: We care deeply about the impact we create and continuously push our potentialOwn their outcomes: We take responsibility, make bold decisions, and execute with confidenceEmbrace freedom with accountability: We value autonomy and understand that trust comes with responsibilityBelieve in lifelong learning: We welcome feedback, challenge ourselves to grow, and aren't afraid to take smart risks Award-winning culture, best-in-class benefits Our compensation philosophy enables us to provide a competitive salary that drives high performance while balancing business needs and pay parity. We determine compensation based on a wide variety of factors, including role, nature of experience, skills, and location. The base salary (fixed) pay range for this role would range from $208,600 to $298,000 USD (min to max of base salary pay). This salary range is applicable to our offices located in California and New York*. In addition, an InMobian may also receive variable pay in the form of an annual variable bonus or quarterly variable bonus/sales incentive, as deemed per policy, in addition to fixed compensation. *Our ranges may vary based on the final location or region of the roles in accordance with the geographical differentiation in pay scales in the country. In addition to cash compensation, based on the position, an InMobian can receive equity in the form of Restricted Stock Units. We believe that our employees/personnel should have the ability to own a part of the entity they are a part of. Therefore, the entity employing you may elect to provide such stocks to you. Ownership of stock enables us to treat our employer company as our own and base our decisions on the company's best interest at heart. To encourage a spirit of shared ownership, we grant InMobians relevant company stock(s). As you contribute to the growth of your company, certain stocks may be issued to you in recognition of your contribution. A quick snapshot of our U.S. benefits:Competitive salary and RSU grant (where applicable) High-quality medical, dental, and vision insurance (including company-matched HSA) 401(k) company match Generous combination of vacation time, sick days, special occasion time, and company-wide holidays Substantial maternity and paternity leave benefits and compassionate work environment Flexible working hours to suit everyone Wellness stipend for a healthier you! Free lunch is provided in our offices daily Pet-friendly work environment and robust pet insurance policy - because we love our animals! Employee Assistance Program (EAP) If this sounds like the kind of team, role, values, benefits, and challenges that excite you, we'd love to hear from you. Go for it! InMobi is an equal opportunity employer InMobi is a place where everyone can grow. Howsoever you identify, and whatever background you bring with you, we invite you to apply if this sounds like a role that would make you excited to work. InMobi provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The InMobi Culture At InMobi, culture isn't a buzzword; it's an ethos woven by every InMobian, reflecting our diverse backgrounds and experiences. We thrive on challenges and seize every opportunity for growth. Our core values — thinking big, being passionate, showing accountability, and taking ownership with freedom — guide us in every decision we make. We believe in nurturing and investing in your development through continuous learning and career progression with our InMobi Live Your Potential program. InMobi is proud to be an Equal Employment Opportunity employer and is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process and in the workplace. Visit to better understand our benefits, values, and more!

Job DescriptionClient Success Manager Retention, Expansion & The Pippin Experience Location: Remote (U.S.) Team: Client Success Type: Full-time, Individual Contributor Reports to: Director - Customer Success Travel: Occasional (<15%)Posted: 2026 About Pippin Title Pippin Title is the USA's nationwide title search company, bringing title search into the 21st century. We combine proprietary search technology with a deep network of expert ground searchers to deliver fast, accurate, commitment-ready reports to title agents, lenders, underwriters, and law firms in all 50 states. Our clients rely on us for a seamless "Pippin Experience," and our integrations with Qualia, SoftPro, Resware, and TrackerPro let them order, track, and close without leaving their native platform. Featured in TechCrunch, the Wall Street Journal, Axios, and Fortune, Pippin is a well-funded, growing company redefining one of real estate's oldest industries. The Role The Client Success Manager is the owner of the post-sale relationship at Pippin. You'll manage a mixed book of title agents, underwriters, lenders, and law firms — keeping them successful, retained, and growing. You'll quarterback everything that happens after implementation: adoption, order volume, quality feedback, expansion into new states or report types, integration enhancements, and renewal. You are the single face of Pippin for your accounts, and the voice of your accounts inside Pippin. What You'll Do Own The Book • Manage a defined portfolio of active Pippin accounts across segments (title agencies, underwriters, lenders, law firms), with clear targets on Net Revenue Retention, Gross Retention, and order-volume growth., • Build account plans that map each client's buying reasons, KPIs, stakeholder map, order pattern, integration state, and expansion opportunities., • Drive a structured cadence — weekly tactical with ops leads, monthly reviews with team leads, quarterly business reviews with executive sponsors — adjusted to account size and maturity. Drive Adoption & Order Growth, • Monitor adoption and order health — dashboard signals, order mix, volume trends, integration usage — and intervene early when usage softens., • Run expansion plays — new states, new report types (commercial, energy, foreclosure, two-owner, etc.), additional offices, new integrations — and partner with Sales on material expansions., • Coach clients on getting more value out of the portal, order tracker, live chat, and integrations (Qualia, SoftPro, Resware, TrackerPro). Quality, QC & Voice Of Customer, • Be the conduit between clients and Operations when there are quality, turnaround, or report-format issues — diagnose fast, mobilize the right internal team, and close the loop with the client., • Capture product feedback systematically and feed it to Product and Engineering with enough context (client size, segment, use case, frequency) for them to prioritize., • Protect the Pippin Experience — set realistic expectations during onboarding, recover strongly when something goes wrong, and convert recovery moments into trust. Renewals & Commercial Ownership, • Own renewals across the book — forecast them accurately, negotiate within guardrails, and keep Gross Retention at or above target., • Spot and qualify expansion — when a client is ready for more volume, a new report type, or a deeper integration, move fast and involve Sales where appropriate., • Identify at-risk accounts early, build recovery plans, and escalate proactively rather than on the quarterly surprise.What You Bring, • 2-4 years of client-facing experience in Client/Customer Success, Account Management, or Client Services at a SaaS, fintech, proptech, title, escrow, or mortgage-tech company., • Proven retention & expansion — you can point to specific accounts you saved, grew, and made reference-able., • Industry familiarity — you understand title, escrow, closing workflows, or real estate services, and can talk credibly about commitment-ready reports, underwriter requirements, and state-by-state search nuance (or can ramp on it quickly)., • Technical comfort — fluent in a CRM (Salesforce or HubSpot) and BI dashboards; comfortable enough with integrations to have a credible conversation about Qualia/SoftPro/Resware/TrackerPro., • Executive presence — you can run a QBR with a title agency owner or the VP of Operations at a national underwriter and leave them better informed than when they walked in., • Commercial instinct — you're comfortable owning a renewal number, negotiating, and protecting margin without damaging the relationship., • Operator mentality — you write the SOP, build the health-score model, templatize the QBR deck, and ship the retention playbook rather than waiting.Nice to Have, • Direct Customer Success experience at a proptech, title-tech, or mortgage-tech company., • Experience owning renewals and driving Net Revenue Retention as a stated target., • Prior work inside an early- or growth-stage, VC-backed environment.Success In The First 12 Months, • First 30 days: complete Pippin product, portal, integrations, and QC ramp; meet every active account in your book; publish a risk-and-opportunity read on the portfolio., • 60 days: stand up the cadence (weekly/monthly/QBR) for your accounts and close any open implementation loose ends., • 90 days: deliver your first QBRs; complete two concrete expansion plays; no unexpected churn in the book., • 6 months: tracking at or above Gross Retention and Net Revenue Retention targets; contributing repeatable playbooks (adoption, expansion, at-risk recovery) back to the team., • 12 months: portfolio is at or above retention and expansion targets, reference-able accounts have grown, and you've raised the bar on what the Pippin Experience means post-sale.Compensation & Why Pippin, • Competitive base plus performance bonus tied to retention and expansion outcomes., • Equity in a category-defining, venture-backed company., • A marquee book of clients — including CATIC, Westcor, AmTrust Title, Stewart, First American, Old Republic, Investor's Title, EasyKnock — to learn from and grow., • Medical, dental, vision, 401(k), and flexible paid time off., • Fully remote, outcomes-first culture. Pippin Title is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran, or disability status.

Job DescriptionCompany Description We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100. Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections. We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses. Job Description This role is based in our New York or Chicago office. The Conference Producer designs, develops and delivers relevant and timely conference programs that cater to the networking and educational needs of the North American real estate industry. PRINCIPAL ACCOUNTABILITIES • Conduct research via various channels to identify innovative conference topics, write program content and source industry leaders as speakers., • Review and develop strategies to improve existing portfolio events and deliver proposals for potential new launch events that could complement and grow the existing portfolio., • Work with colleagues to select event timing and venue to maximize industry participation and best position events against potential competitor events., • Build and maintain relationships with C-level and senior executives across the industry as program and event advisors., • Identify emerging issues faced by the real estate industry and stay informed about macroeconomic trends impacting the broader financial markets., • Write event briefs and deliver these to the team members from other key departments working on any given event., • Write copy for the event websites and other marketing collateral., • Work closely and communicate with other team members to ensure that the event is on track to achieve its financial targets., • Travel with the event team to run conferences on site, ensuring that the finished product is executed professionally and successfully., • Establish external advisory boards and key industry stakeholders to discuss content ideas, solicit advice on timing and location of the event and speaker suggestions., • Consult with the event sponsors on desired speaking roles and topics of interest., • Work with the sales team to identify appropriate sponsor targets, given the subject matter. Join sales calls when necessary to aid the sales process., • Provide the audience development team with audience targets and educate them on the buy-sell dynamic for each individual event., • Liaise with operations managers to ensure that the venues and hotels are meeting the needs of each specific conference and its delegates., • Constant communication with the coordination/customer success team to ensure that the websites are up-to-date and speakers are aware of their obligations in the lead up to and during the conference., • Work with the marketing team to design a marketing plan for each event, acquire data, establish media partnerships and write copy for marketing collateral., • Weekly updates, at a minimum, on conference progress to deadlines with Product Director.Qualifications, • 1+ years of conference production/programming experience in content-led industry events is desired but not essential., • Strong experience conducting research via various channels to identify innovative conference topics, write program content, and source industry leaders as speakers., • Strong stakeholder management skills., • Strong organization, communication and problem-solving skills., • Excellent written and verbal communications skills., • Ability to identify emerging trends and areas of opportunity for clients and, therefore, the company., • Excellent project and time management skills to deliver multiple projects at the same time on tight deadlines., • Leadership qualities and self-motivated to drive event vision in line with company goal., • Knowledge of real estate and wider financial markets is desired but not essential. Additional Information We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com Our benefits include: • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment, • Broader impact: take up to four days per year to volunteer, with charity match funding available too, • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves, • Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year, • Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount, • Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more, • Recognition for great work, with global awards and kudos programs, • As an international company, the chance to collaborate with teams around the world The salary range for this role is $65,000 - $85,000 based on experience. This posting will automatically expire on April 15, 2026. We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here.

Job Description InMobi Advertising is a global technology leader helping marketers win the moments that matter. Our advertising platform reaches over 2 billion people across 150+ countries and turns real-time context into business outcomes, delivering results grounded in privacy-first principles. Trusted by 30,000+ brands and leading publishers, InMobi is where intelligence, creativity, and accountability converge. By combining lock screens, apps, TVs, and the open web with AI and machine learning, we deliver receptive attention, precise personalization, and measurable impact. Through Glance AI, we are shaping AI Commerce, reimagining the future of e-commerce with inspiration-led discovery and shopping. Designed to seamlessly integrate into everyday consumer technology, Glance AI transforms every screen into a gateway for instant, personal, and joyful discovery. Spanning diverse categories such as fashion, beauty, travel, accessories, home décor, pets, and beyond, Glance AI delivers deeply personalized shopping experiences. With rich first-party data and unparalleled consumer access, it harnesses InMobi's global scale, insights, and targeting capabilities to create high impact, performance driven shopping journeys for brands worldwide. Recognized as a Great Place to Work, and by MIT Technology Review, Fast Company's Top 10 Innovators, and more, InMobi is a workplace where bold ideas create global impact. Backed by investors including SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi has offices across San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, Bengaluru and beyond. At InMobi Advertising, you'll have the opportunity to shape how billions of users connect with content, commerce, and brands worldwide. To learn more, visit Overview of the role: As the Senior Publisher Development Manager, you will be responsible for identifying, closing and maintaining relationships with key publishers and developers across North America. You will build a network of relationships in the region to structure and close high-impact partnerships that contribute advertising inventory to our network. You will work collaboratively with the Supply and Demand teams to ensure that your North America portfolio scales and achieves its revenue potential. The position entails a high level of competency in sales, a deep knowledge of digital advertising, and an appreciation of account management, digital ad products, and yield management. In this role, you will also be directly responsible for driving the growth of our omnichannel business across in-app, web, and connected TV (CTV) environments. You will expand our supply footprint and develop strategies that optimize performance, yield, and monetization across all channels. This role is onsite in our New York City office. Some travel within the U.S. is required to engage with clients and retail partners. The impact you'll make: You are a dynamic and entrepreneurial leader who thrives on building meaningful partnerships and driving mutual success. Passionate about the digital advertising ecosystem, you combine strategic vision with a hands-on approach to business development. You're motivated by creating long-term, trusted relationships with publishers and delivering solutions that drive measurable value and growth for their businesses. You lead with influence, collaboration, and a relentless focus on achieving win-win outcomes that support both our partners' success and InMobi's market leadership. In this role, you will: • Identify, negotiate, and close high-impact partnerships with key publishers and developers across North America, expanding our omnichannel footprint across in-app, web, and CTV. Own the full sales cycle — from sourcing and pitching to negotiating and signing new publisher deals., • Monitor the evolving ad tech landscape and actively track emerging industry trends to anticipate shifts, spot opportunities early, and ensure our strategy remains ahead of the curve., • Own and develop your sales pipeline end-to-end, including prospecting, qualification, deal closure, and ongoing account expansion., • Collaborate with internal teams (Product, Operations, Marketing, Customer Success, Sales, etc.) to ensure smooth integrations and sustained partner success., • Collate and interpret partner feedback to support ongoing product improvements and enhancements., • Represent InMobi at industry events, effectively pitching and elevating the InMobi value proposition., • 5+ years of Business Development experience within the ad tech ecosystem, working directly with mainstream web, in-app, and CTV publishers, with demonstrated impact in publisher acquisition and partnership growth., • A strong understanding of the digital advertising landscape, including marketplace dynamics, publisher monetization models, supply-side platforms, and how publishers evaluate and adopt technology partners., • A curious, adaptable mindset, with the ability to quickly absorb new information, adjust to shifting priorities, and stay ahead of evolving technologies and market trends., • A collaborative working style, bringing a cross-functional mindset when partnering with Product, Operations, Marketing, Customer Success, and Sales, while maintaining a consultative, relationship-driven approach externally., • Excellent written and verbal communication skills, with the ability to articulate complex value propositions, build trust, and influence stakeholders at multiple levels., • A demonstrated track record of determination, ownership, and follow-through, with the drive to navigate longer sales cycles and consistently move opportunities toward successful outcomes. At InMobi, we're building products that are redefining industries. Our ecosystem spans: • InMobi Advertising – Powering data-driven mobile marketing for the world's leading brands, • Glance – A revolutionary Gen AI-powered lockscreen & TV content platform transforming how millions discover and engage with content. What sets us apart? Not just what we build. How we build it. At InMobi, we balance our hunger for cutting-edge tech with a deep focus on our people - their growth, well-being, and potential. At InMobi, you'll be surrounded by people who… • Think big and act fast: We're entrepreneurial, thrive in ambiguity, and love solving high-impact problems, • Are passionate, fanatically driven, and take immense pride in their work: We care deeply about the impact we create and continuously push our potential, • Own their outcomes: We take responsibility, make bold decisions, and execute with confidence, • Embrace freedom with accountability: We value autonomy and understand that trust comes with responsibility Our compensation philosophy enables us to provide a competitive salary that drives high performance while balancing business needs and pay parity. We determine compensation based on a wide variety of factors, including role, nature of experience, skills, and location. The base salary (fixed) pay range for this role would range from $131,950 – $182,700 USD (min to max of base salary pay). This salary range is applicable to our offices located in California and New York*. In addition, an InMobian may also receive variable pay in the form of an annual variable bonus or quarterly variable bonus/sales incentive, as deemed per policy, in addition to fixed compensation. *Our ranges may vary based on the final location or region of the roles in accordance with the geographical differentiation in pay scales in the country. In addition to cash compensation, based on the position, an InMobian can receive equity in the form of Restricted Stock Units. We believe that our employees/personnel should have the ability to own a part of the entity they are a part of. Therefore, the entity employing you may elect to provide such stocks to you. Ownership of stock enables us to treat our employer company as our own and base our decisions on the company's best interest at heart. To encourage a spirit of shared ownership, we grant InMobians relevant company stock(s). As you contribute to the growth of your company, certain stocks may be issued to you in recognition of your contribution. A quick snapshot of our U.S. benefits: • Competitive salary and RSU grant (where applicable), • High-quality medical, dental, and vision insurance (including company-matched HSA), • 401(k) company match, • Generous combination of vacation time, sick days, special occasion time, and company-wide holidays, • Substantial maternity and paternity leave benefits and compassionate work environment, • Flexible working hours to suit everyone, • Wellness stipend for a healthier you!, • Free lunch is provided in our offices daily, • Pet-friendly work environment and robust pet insurance policy - because we love our animals! InMobi is an equal opportunity employer InMobi is a place where everyone can grow. Howsoever you identify, and whatever background you bring with you, we invite you to apply if this sounds like a role that would make you excited to work. InMobi provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The InMobi Culture At InMobi, culture isn't a buzzword; it's an ethos woven by every InMobian, reflecting our diverse backgrounds and experiences. We thrive on challenges and seize every opportunity for growth. Our core values — thinking big, being passionate, showing accountability, and taking ownership with freedom — guide us in every decision we make. We believe in nurturing and investing in your development through continuous learning and career progression with our InMobi Live Your Potential program. InMobi is proud to be an Equal Employment Opportunity employer and is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process and in the workplace. Visit to better understand our benefits, values, and more!

Job Description Job Title: Product Manager - App Development Location : Hybrid Compensation : 50-60$/Hr on C2C/1099 Work Authorization: GC, USC Job Description: We are seeking a strategic and motivated Product Manager to lead mobile and web app development within the healthcare payer space. This role will focus on building innovative digital products that enhance the experience of members, providers, and internal users across health plan operations. You will shape the vision, define the roadmap, and drive execution for 1–2 key app-based solutions, ensuring they align with business goals, compliance requirements, and evolving user needs. Position Purpose: Responsible for defining the vision and roadmap for 1–2 key digital products and leading their development and delivery. Act as or support the “voice of the customer,” working closely with internal stakeholders and cross-functional teams to ensure product strategies meet customer needs and business objectives. Your leadership and Agile expertise will be critical in shaping the product vision and driving impactful outcomes. Key Responsibilities: 1. Define Product Vision and Roadmap: · Develop a clear and actionable product strategy for app-based solutions within the healthcare payer domain (e.g., member apps, provider portals, claims tools). · Create and maintain a product roadmap based on market trends, business goals, and user feedback. · Write and groom user stories, ensuring alignment with Agile best practices and team workflows. 2. Collaborate Across Cross-Functional Teams: · Partner with engineering, UI/UX, QA, compliance, business, and data teams to define, build, and launch products. · Act as the liaison between stakeholders, translating business needs into technical requirements. · Be the “voice of the customer” across teams to ensure user needs are central to all phases of product development. 3. Lead Product Development Lifecycle: · Own the end-to-end development lifecycle—from ideation through design, development, testing, launch, and iteration. · Ensure app usability, accessibility, scalability, and compliance (HIPAA, NCQA, CMS) throughout the lifecycle. · Oversee and maintain product documentation including roadmaps, feature specs, and release notes. 4. Monitor Performance and Optimize: · Track KPIs including app engagement, NPS, retention, and support metrics to identify areas for improvement. · Demonstrate strong analytical skills to review performance data, identify trends, and make data-driven product decisions. · Define and drive non-functional requirements like performance monitoring, logging, and disaster recovery. 5. Drive Adoption and Support: · Launch new features with training, documentation, and marketing support for both internal and external users. · Lead product demos, end-user education, and adoption strategies in collaboration with customer success teams. Education / Experience: · Bachelor’s degree in Computer Science, Engineering, Business, or a related field. · Requires 4–6 years of related product management experience. · Equivalent experience may be considered based on demonstrated accomplishments and skills reflective of this role. · Proven experience in app development (mobile or web) in healthcare or highly regulated industries preferred. · Familiarity with payer operations including claims, eligibility, provider directories, and regulatory requirements. Soft Skills & Competencies: · Demonstrated analytical and problem-solving skills. · Ability to manage multiple projects independently and drive them to completion. · Excellent judgment, decision-making, and communication skills, including presenting to senior stakeholders. · Strong project management skills and high attention to detail. · Ability to gather facts, evaluate complex issues, and make sound product recommendations. · Proven ability to thrive in Agile/Scrum environments. · Strong communication and stakeholder management across business and technical teams. Preferred Qualifications: · Knowledge of healthcare interoperability (FHIR, HL7, X12) and CMS compliance (e.g., Interoperability Rule, Blue Button 2.0). · Experience with mobile frameworks (e.g., React Native, Flutter) and app analytics tools (e.g., Firebase, New Relic). · Background in user-centered design and digital health product development.

Job Description Who we are: Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. As labor constraints rise, costs increase, and global competition intensifies, automation is no longer optional for manufacturers that want to stay competitive. We deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support into a single, integrated solution. By removing the traditional barriers of cost, complexity, and risk, we enable manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency without large upfront capital investment. Backed by leading investors including Lux Capital, Initialized Capital, Blackhorn Ventures, and Mitsubishi HC Capital North America, Formic is scaling rapidly and building the foundation for a new era of high-performance, Made in America production. About the team: The Fleet Operations Team drives uptime and operational performance across Formic's growing fleet of deployed robotic systems. Working inside live manufacturing environments, the team diagnoses issues, restores production, and continuously improves system reliability at scale. Fleet Operations operates at the intersection of robotics, controls, and real-world factory execution, ensuring Formic's automation delivers consistent, measurable performance across diverse industrial applications. About the role: As a Robotics Field Service Engineer, you are the front line of technical ownership across Formic's deployed robotic cells. You will diagnose failures, restore systems to production, perform preventative and corrective maintenance, and represent Formic directly within customer facilities. This is a hands-on, high-accountability role in uptime-critical environments. Success requires strong troubleshooting discipline, calm execution during production interruptions, and structured documentation. Your work directly impacts fleet performance, customer satisfaction, and long-term system reliability. In this role you will: • Perform preventative, corrective, and predictive maintenance on robotic manufacturing cells, • Respond to remote and on-site escalations, diagnose root causes, and restore systems quickly, • Provide hands-on technical support to customer operators and maintenance teams, • Log service activity, asset updates, and spare part requirements in CMMS systems, • Coordinate field scheduling and support with customers, vendors, and internal stakeholders, • Monitor system performance remotely using Formic dashboards and fleet tools, • Document service work, root cause analysis, and follow-up actions with clarity and precision, • Identify recurring failure patterns and escalate systemic risks for broader improvement, • Build professional, trusted relationships with plant managers and site personnel, • Operate with strict adherence to safety standards, including LOTO and industrial compliance, • Participate in RCA sessions, audits, and continuous improvement initiatives, • 3+ years of hands-on field service experience supporting robotic or industrial automation systems, • Strong troubleshooting skills across electrical, mechanical, PLC, or robotic control systems, • Ability to read electrical schematics, wiring diagrams, and pneumatic drawings, • Experience using CMMS platforms to track and report maintenance activity, • Comfortable with local travel up to 80% and overnight travel up to 50%, • Clear written and verbal communicator capable of producing structured service documentation, • Experience with 6-axis robot brands such as Fanuc, KUKA, Yaskawa, ABB, or Universal Robots, • Familiarity with palletizing, case packing, pick-and-place, or conveyor systems, • Experience in food, beverage, packaging, CPG, or other high-speed manufacturing environments, • Prior customer-facing field experience, • Equity in Formic: Participate in our stock option program and share in the success of a fast-growing start-up backed by leading global investors, • Competitive & Uncapped Commission Structure: Designed to reward performance and impact in commission-eligible roles, • Comprehensive Healthcare Coverage: Medical, dental, and vision insurance through Blue Cross Blue Shield and Unum, with 99% of employee premiums covered and 75% coverage for dependents, with optional buy-up plans available, • Additional Insurance Benefits: FSA and DCFSA, life insurance, short-term disability, and long-term disability through Unum, all 100% employer-paid, • Employee Assistance Program (EAP): Fully funded by Formic, offering support when you need it most, • Paid Parental Leave Program: Up to 12 weeks of paid parental leave, • Company-sponsored 401(k): Invest in your future with our company-facilitated retirement savings plan, • Home Office Stipend: A one-time allowance for fully remote and hybrid employees to support an at-home or on-the-road work setup, • Monthly Cell Phone Reimbursement: Monthly stipend toward personal phone and internet expenses Final offers are customized based on experience, geographic location, market considerations, and a candidate's preferred balance of cash and equity. Our goal is to attract and reward top talent who will have significant impact, and we are open to thoughtful discussions to align on the right structure. Compensation Range:$29—$44 USD What we look for: We're building this company from the ground up, and every person we hire has an outsized impact on our culture, performance, and trajectory. While each team member brings unique strengths and perspectives, we look for people who align with our Operating Principles and embody them in action. If this sounds like you, Formic may be the right place for you! • Fearless Optimism: You make bold bets and default optimistic. You believe in the mission, aren't paralyzed by risk, and fear inaction more than failure. You see ambiguity as opportunity and bring energy to building what doesn't yet exist., • Create the Magic: You absorb complexity so customers don't have to. Whether your customer is external or internal, you focus on delivering experiences that are clear, fast, value-added, and outcome-driven. You don't say "not my job." You make things work., • Today, Not Tomorrow: You have a bias to action. You close the loop. You take extreme ownership. You understand that speed compounds, and you don't confuse activity with results., • Seek Truth: You think from first principles. You value data over ego and strong opinions loosely held. You're willing to challenge assumptions, including your own, in pursuit of the best answer., • Made of Rubber: You are resolute and adaptable. When things break or priorities shift, you rebound stronger. You treat setbacks as learning moments and move forward with grit. Formic is an equal opportunity employer. We do not discriminate on the basis of race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, or any other basis protected by law. All employment decisions are based on a person's merit, business needs, and role requirements. If you require further accommodations or have questions regarding accessibility of our roles, please reach out to . AI Use: At Formic, fairness and transparency are at the heart of our hiring process. We use AI-powered tools in some interviews to help our teams evaluate candidate responses, but all final hiring decisions are made by humans. You can learn more about how AI is used in our recruitment process by reviewing our AI Hiring Disclosure linked here.

Job Description About Figure Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we've originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance. About the Role We are looking for a versatile, detail-oriented Account Operations Manager to bridge the gap between initial sales and long-term client success. In this role, you will be the engine behind our client experience, overseeing everything from technical implementation to ongoing relationship health for our PM + Connect and DART + Non-LOS asset platforms. You are the primary custodian of the client journey once a deal closes, ensuring that technical onboardings are seamless, users are expertly trained, and hurdles are cleared quickly. You'll sit at the intersection of Sales, Capital Markets, and Product, acting as the operational glue that ensures our clients realize the full value of our lending and asset management technology. What You'll Do • Manage end-to-end client and partner onboarding through successful go-live, including user management, roles, permissions, and self-service setup., • Lead product walkthroughs, workflow training, and transaction education while creating all necessary onboarding docs, training materials, and reference guides., • Handle technical provisioning, including API key distribution and access configuration, specifically for Figure Markets and YLDS capabilities., • Serve as the primary technical point of contact for clients, logging and tracking inbound requests and recurring issues., • Triage, route, and own the resolution of bugs, while answering basic loan status or data questions and escalating as needed., • Support the Sales and Capital Markets team on demos and technical Q&A during the sales process and partner on platform-dependent deals., • 4–7 years of professional experience in technical account management, implementation, or customer success, preferably within FinTech, Lending, or SaaS., • Proven experience handling technical onboardings, including API key management, user permissioning, and troubleshooting technical workflows., • A track record of owning post-sale relationships, conducting business reviews, and managing account health for institutional or enterprise clients., • Understanding of mortgage or lending lifecycles (LOS), asset management, or structured finance is a significant plus., • Base Compensation Range: $110,000 - $148,350/yr, • 25% annual bonus target, paid quarterly Benefits • Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans, • Company HSA, FSA, Dependent Care, 401k, and commuter benefits, • Employer-funded life and disability insurance coverage, • 11 Observed Holidays & PTO plan, • Up to 12 weeks paid family leave Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-RF1 #LI-Remote

Job Description EMARKETER is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Axel Springer's guiding principles – first articulated as The Essentials by founder Axel Springer in the aftermath of World War II – remain a cornerstone of the company's foundation today. Learn more about Axel Springer. We're hiring a B2B Demand Generation Manager to join our Marketing team at EMARKETER. The Role and Team: The B2B Demand Generation Manager owns the strategy and execution of integrated demand generation programs that drive qualified leads, pipeline, and revenue across EMARKETER's subscription and media offerings. This role is responsible for full-funnel campaign orchestration, from acquisition through expansion, with a strong focus on measurable performance and ROI. You will work closely with Product Marketing, Sales, Paid & Social Media, Marketing Operations, and Revenue Operations to ensure cohesive messaging and strong funnel outcomes. This is a hybrid role based out of our New York City office, with regular in office expectations. Applicants must be authorized to work in the United States without visa sponsorship now or in the future and be within commuting distance of our New York City office. Relocation assistance is not available. The Ideal Candidate Is: • Strategic and analytical: Understands how to build and scale pipeline in a B2B environment using data to inform decisions and optimize performance., • A strong storyteller: Able to translate product positioning and strategy into compelling, integrated campaigns across multiple channels., • Customer journey focused: Experienced in designing and optimizing full-funnel and account-based marketing programs that support acquisition and expansion., • Solution-oriented: Approaches challenges with a test-and-learn mindset, building integrated campaign strategies aligned to business priorities., • Develop and execute annual B2B demand generation plans aligned to pipeline and revenue goals., • Design, write, and optimize lead nurturing programs that convert audiences into qualified leads and sales-ready opportunities., • Own integrated campaign strategy across email marketing, lead nurturing, ABM, web, digital and in-person events, and third-party partnerships., • Design and optimize end-to-end prospect and customer journeys from lead acquisition through MQL, opportunity, and revenue., • Partner with Product Marketing to ensure campaigns align to product positioning, launches, and priority segments., • Collaborate with Sales, Marketing Operations, and Revenue Operations to define targeting strategies, account coverage logic, and performance optimization., • Diagnose funnel performance, identify conversion gaps, and implement improvements to increase pipeline contribution and ROI., • Deep experience in B2B demand generation or lifecycle marketing, with demonstrated success driving pipeline and revenue through integrated programs., • Strong expertise in email marketing, lead nurturing, ABM, and multi-channel campaign orchestration., • Proven analytical skills with experience measuring performance across MQLs, opportunities, pipeline impact, and ROI., • Hands-on experience with marketing automation and CRM platforms, with Salesforce Marketing Cloud strongly preferred., • Demonstrated use of AI to improve efficiency, personalization, or performance optimization., • Base salary: $110,000 to $125,000, dependent on skills, experience, and competencies, • Unlimited PTO, 10 paid holidays, and 16 weeks of parental leave, • Comprehensive medical, dental, and vision insurance plans, • Matched and vested 401k plan, • Access to resources for financial planning guidance, family planning services, mental health support, and Employee Assistance Programs Our people are the foundation of our success. Guided by our values, we: • Serve Our Clients: We prioritize their needs to deliver excellence in our products and services., • Work as One Team: We collaborate with trust, accountability, and transparency., • Innovate and Adapt: We foster curiosity, resilience, and fearless exploration of new ideas.

Job DescriptionCompany Description Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business. We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets. Job Description This role is based in our 605 Third Avenue Office Job Description The Account Manager plays a critical role in driving customer retention and new business growth for our Fashion events. This individual contributor position is responsible for meeting and exceeding revenue targets by developing strong relationships with both new and existing customers. A key focus of this role is to ensure an exceptional customer experience throughout the sales cycle, fostering long-term loyalty and satisfaction. The Account Manager will be tasked with selling across multiple products and revenue streams, targeting a diverse customer base, from large key accounts to small and medium-sized independent businesses. This individual will work closely with the Head of Sales to implement the sales strategy, develop new business opportunities, and maximize revenue potential. The Account Manager will also support customer needs, negotiate effectively, and stay informed on market trends and industry developments to deliver tailored solutions for clients. Key Responsibilities: • Sell across multiple products and revenue streams, meeting and exceeding assigned monthly and edition sales quotas for the Fashion events., • Work assigned territory to strategically develop and nurture a robust pipeline of both retention opportunities and new business prospects to drive sustainable, long-term revenue growth and exceed monthly/edition quotas., • Implement pipeline management practices to maintain accurate forecasting models that provide leadership with real-time, data-driven insights for strategic business planning., • Demonstrate excellence in CRM utilization by documenting client interactions, opportunity progression, and market intelligence within Salesforce to enhance team collaboration and customer relationship management., • Consistently achieve and exceed weekly productivity KPIs focused on proactive lead generation, prospecting activities, client meetings conducted, and follow-up communications to maximize sales effectiveness., • Collaborate with the Head of Sales to develop and execute a sales strategy for assigned territory, including defining client touchpoints, creating customized sales presentations and packages, and capitalizing on market trends., • Proactively seek out new business opportunities by leveraging customer intelligence, attending industry events, and performing market analysis., • Skillfully negotiate contracts and agreements, addressing and proactively managing customer objections to close deals and maximize revenue., • Build and maintain strong relationships with key customers, ensuring a top-tier customer experience throughout the sales cycle., • Support market research and opportunity assessments to identify new revenue growth opportunities., • Stay updated on industry trends, product developments, and competitive events to ensure relevance in sales pitches and customer interactions., • Maintain accurate and up-to-date sales pipeline, activity, and customer data within Salesforce to track progress, forecast revenue, and ensure effective follow-up., • Work closely with the Head of Sales and relevant teams to monitor key customer accounts, floor placements, and sales progress., • Establish and maintain a strong industry presence through regular attendance at trade shows, events, and product presentations, staying informed on the latest industry trends and innovations., • Demonstrate thought leadership by actively participating in discussions and maintaining visibility in the fashion space., • Collaborate with internal teams, including marketing, operations, and event management, to ensure customer needs are met and sales goals are achieved., • Support team initiatives, share insights, and contribute to a positive, results-driven team culture.Qualifications, • 5+ years of sales or business development experience in media, sponsorship, or B2B event sales. Events experience is a plus., • Strong ability to negotiate effectively, handle objections, and close deals with a consultative, value-based approach., • Demonstrated success in managing and closing high-level business in a fast-paced, target-driven environment., • Creative and analytical thinker, capable of developing tailored solutions for customers based on their needs and industry trends., • Ability to think strategically, manage client relationships, and identify new sales opportunities that drive long-term business growth., • Strong organizational skills with the ability to manage multiple priorities and maintain accountability for personal sales targets and team goals., • Ability to work autonomously, balancing individual responsibilities with team collaboration., • Proficient in MS Office (Word, Excel, PowerPoint) and CRM systems, specifically Salesforce, to manage sales activities, track customer information, and report on performance., • Motivated to continuously learn and stay informed about industry trends, products, and developments to remain competitive in the marketplace., • A team-oriented mindset with the ability to work closely with cross-functional teams to meet customer needs and contribute to company-wide sales objectives., • High Energy – persistent and positive attitude throughout the sales cycles, • Results Driven – thrives on competition and has a high commitment to exceeding targets, • Resilient – uses challenges as motivation to improve performance, • Entrepreneurial – takes ownership of sales territory like a business owner, identifying creative solutions and new opportunities Additional Information We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com Our benefits include: • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment, • Broader impact: take up to four days per year to volunteer, with charity match funding available too, • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves, • Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year, • Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount, • Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more, • Recognition for great work, with global awards and kudos programs, • As an international company, the chance to collaborate with teams around the world The salary range for this role is $85,000- $100,000 + commission based on experience. This posting will automatically expire on 05,29,2026. We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here.

Job DescriptionWith over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food. Position OverviewAs a Resident Chef at Sur La Table, you play a key role in the success of the store by leading high-performing culinary teams that inspire customers throughout every stage of their culinary experience. This position leads engaging cooking classes, fostering an enthusiastic and knowledgeable team and overseeing the success of the in-store culinary program. This role requires a blend of culinary talent, business acumen, and teaching skills to drive sales, enhance customer #bestincenter experience, a company-wide standard for excellence in service, and build a high-performing culinary team. Key ResponsibilitiesLeadership & Team Development· Recruit, mentor and retain a high-performing team to meet the business needs of both culinary and retail.· Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture.· Conduct regular performance evaluations, provide feedback, and create development plans to support individual and team growth.Customer Experience & Brand Representation· Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.· Ensures an outstanding cooking class experience in every session by following provided recipes and game plans while holding employees accountable for quality and execution.· Work with store leadership to increase foot traffic and store engagement through cooking classes and private events.· Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.· Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture in both the kitchen and retail sales floor.· Oversees, addresses, and takes responsibility for all customer feedback related to the culinary program to maintain satisfaction and loyalty.Sales & Business Performance· Drive sales growth by developing and implementing strategies to enhance the culinary and retail business.· Analyze key performance metrics daily and leverage insights to optimize store performance.· Consistently meet or exceed culinary and retail goals by delivering exceptional classes and customer experiences that drive engagement and sales. Performance is measured by key KPIs such as second-class sign-ups, retail product sales, individual sales volume, average transaction value, customer conversion rates, and guest feedback through Google reviews.Operations & Compliance· Manage daily store operations while ensuring compliance with food safety standards, local health codes, and sanitation regulations.· Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses.· May handle liquor, wine, and beer in compliance with state and location alcohol regulations, company policies, including enforcing age restrictions.· Ensure store safety and cleanliness, addressing any maintenance needs promptly.· Maintains the accuracy and integrity of employee records, including but not limited to time and attendance data, food safety certifications, and personal information.· Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy.· Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed. Physical Requirements· Ability to communicate verbally and work cooperatively with associates and customers.· Ability to remain standing for up to 5 hours at a time.· Ability to move about the store coaching and directing associates and/or class participants while selling to customers.· The capability to accurately perceive and differentiate variations in intensity or quality of flavors or odors, or to identify specific tastes or scents using the tongue or nose.· Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor.· Ability to use hands to seize, hold, grasp, turn, or otherwise to chop, whisk, slice, stir, juice and/or demonstrate other techniques.· Ability to lift and/or move merchandise weighing up to 50 lbs.· Ability to ascend/descend ladders to retrieve and/or move merchandise.· Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.· Workweeks are expected to be between 46 and 48 hours with the ability to have a flexible schedule, including nights, weekends, and holidays.· Regular and predictable attendance with the flexibility to adjust class assignments based on demand, ensuring 6-8 classes are taught per week.· Ability to work in a variable kitchen environment included but not limited to open flames, hot surfaces, temperature variations, various food allergens both physical and airborne. Qualifications & Experience· Must be 21 years of age or older at the time of employment.· Culinary degree strongly preferred. We will only consider equivalent experience in exceptional cases.· 1-2 years’ experience as a culinary instructor.· 3-4 years of progressively responsible kitchen management experience.· Valid Food Manager Certification.· Proven track record of achieving sales and motivating high performing sales teams while meeting operational goals.· Strong leadership skills with the ability to inspire, develop, and retain a high performing team.· Excellent communication, problem-solving, and decision-making abilities.· Passion for community engagement and providing exceptional customer experiences.· Proficiency in Microsoft Office Suite and retail systems preferred.This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice. The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to . It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact . We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionCareer Renew is recruiting for one of its clients a Revenue Ops Systems Administrator - AI - this is a fully onsite position in New York. Salary range: 125-175K USD yearly plus benefits plus equity. We started the company with the core belief that agents would become an integral part of knowledge work in the near future, and that accounting would be among the first and most important domains where this happened. Accounting is structured, high-stakes, and essential to every business on earth. It's also one of the most underbuilt areas in technology. Here we are 3 years later, and we can now complete a partnership tax workbook end to end. Our abilities improve monthly and the rate of improvement itself is increasing. Every day accountants use us to create complex journal entries, debug difficult reconciliations, prepare technical accounting memos, and much more. We're deploying real agents to do real work in the real economy. What you’ll be doing: We’re looking for a Revenue Operations Systems Administrator to own the setup, configuration, and day-to-day administration of the systems that power our go-to-market engine. You’ll be the technical backbone of the RevOps team—responsible for keeping our GTM stack running cleanly, building integrations between tools, and ensuring the data our teams rely on is accurate and accessible. You’ll report to the Revenue Operations Leader and work closely with Sales, Marketing, and Customer Success. * Own CRM administration: Manage the day-to-day configuration and administration of Salesforce or HubSpot—including object and field setup, automation/flows, user permissions, and data hygiene. * Build and maintain integrations: Connect and maintain integrations across the GTM stack (Outreach, Apollo, Clay, Gong, marketing automation) using native connectors and integration platforms like Zapier or Workato. * Manage data quality: Implement and enforce data governance standards—deduplication, enrichment, validation rules, and cleanup processes to keep the CRM reliable. * Support reporting and dashboards: Build and maintain dashboards and reports in the CRM that leadership and frontline teams use for pipeline management, forecasting, and performance tracking. * Enable the GTM team: Serve as the go-to resource for system questions, troubleshooting, and process changes. Support onboarding of new reps and roll out system updates across the org. What you’ll bring: * 3–6+ years of experience in RevOps, Sales Ops, or GTM systems administration at a B2B SaaS company * Strong Salesforce or HubSpot administration skills (Salesforce Admin certification a plus)—including flows, validation rules, object configuration, and user management * Hands-on experience with sales engagement platforms (Outreach, Salesloft) and prospecting/enrichment tools (Apollo, Clay, ZoomInfo) * Experience building and maintaining integrations across tools using Zapier, Workato, Tray.io, or similar platforms * Strong data hygiene instincts—comfortable with deduplication, enrichment workflows, and enforcing data standards * Ability to work in office in Manhattan 5 days per week What we’d love to see: * Basic SQL or data querying skills for reporting outside the CRM * Experience with commission/comp tools (CaptivateIQ, Spiff, or similar) * Familiarity with marketing automation platforms (HubSpot Marketing, Marketo) * API experience or light scripting ability for custom integrations * Startup experience: Background at high-growth companies where you wore multiple hats

Job Description Please note that this opportunity is located in New York, NY, and requires this hire to work from our office 4 days a week. The Head of Business Transformation (AI) is a high-visibility, cross-functional leadership role responsible for driving the company's internal AI program from strategy through execution. Acting as the operational owner of AI at the business, you will partner with functional leaders to identify where AI creates the highest leverage across revenue growth and margin improvement, design and launch pilots with functional owners, and hold the organization accountable to real business outcomes — not just tool deployments. You will translate the rapidly evolving AI landscape into a prioritized, sequenced roadmap that leadership can align behind and the business can actually execute. This role is designed for a seasoned cross-functional operator with real authority to change workflows and systems — not just advise on them. You will be trusted and respected across GTM, Customer Success, Finance, and Operations, with the C-suite mandate to move fast, make hard prioritization calls, and drive adoption through functions that have competing priorities. Reporting directly to the SVP of Business Operations, you will own the internal AI transformation roadmap and be accountable for the business impact it generates. We are looking for an operator who understands the business deeply, is technically dangerous enough to evaluate and direct AI solutions, and has the change management skills and organizational credibility to get programs live and make them stick. As Head of Business Transformation (AI), you can expect to: • Own the internal AI transformation roadmap: Build and maintain the company's portfolio of AI initiatives — defining the prioritization framework, sequencing the work, and ensuring executive alignment at every stage. You work with functional leaders to decide what gets resourced and what gets deprioritized., • Partner with functional owners to identify and launch AI use cases: Embedded with GTM, Customer Success, Finance, and Operations, you will work with functional owners to surface the highest-impact opportunities for AI to drive revenue growth or margin improvement, design the pilots, and manage them from hypothesis through adoption. You are not handing off to someone else to implement — you are in the room until it works., • Drive adoption and change management: Getting an AI tool live is the easy part. Getting an organization to change how it works is the job. You will work with functional owners to design the change management approach for each initiative — the rollout plan, the training model, the accountability structure, and the feedback loop that separates tools that stick from tools that get abandoned after week three., • Build the operating model for AI at the company: Establish the governance structure, vendor evaluation framework, and decision rights that determine how AI initiatives are approved, funded, and measured. Build the intake process so that good ideas from anywhere in the company have a path to evaluation and execution., • Measure and report business impact: Every initiative has a hypothesis and a measurement plan before it launches. You will own the ROI framework — working with the data team to define what success looks like, track it rigorously, and report it to the executive team in a way that builds confidence in the program and informs future prioritization., • Manage vendors and the AI tool landscape: Evaluate, select, and manage AI vendors across the GTM and operational stack — from outbound and enrichment tools (e.g. Clay) to conversation intelligence (Gong) to workflow automation. You know the landscape, have opinions about it, and can direct vendors rather than being directed by them., • Influence systems, data, and process: You understand how data flows across the business — across Salesforce, our data warehouse, CS tools, and financial systems — and you use that understanding to evaluate what AI solutions are technically feasible, what data gaps need to be closed before a use case can go live, and how existing workflows need to change to support AI-powered processes., • 6+ years in a cross-functional operator role — Business Operations, Revenue Operations, Chief of Staff, Strategy & Operations, or a comparable function at a SaaS company. You have held a role where you had to change how other people's functions worked, without those people reporting to you., • Demonstrated track record of rolling out AI initiatives that produced measurable business outcomes. Not a pilot that got shelved, not a tool that got purchased but not adopted — a program that changed how a team worked and you can point to the before and after. You should be able to describe at least two or three examples in detail: what the initiative was, how you designed and launched it, what resistance you encountered, how you drove adoption, and what the result was., • Technical fluency without being a pure technologist. You understand how LLMs work at a conceptual level, how AI agents and workflow automation function, what APIs do, and how data needs to be structured for AI to use it effectively. You can evaluate a vendor's technical claims critically, brief an engineer on what you need built, and identify when a proposed AI solution is technically infeasible given the company's data infrastructure — all without needing to write the code yourself., • Deep familiarity with the modern GTM and AI tool landscape. You have hands-on experience with tools like Clay, Gong, Outreach or Salesloft, ZoomInfo, and AI-powered workflow automation platforms. You know which tools are genuinely differentiated and which are overhyped, and you have opinions about where the category is heading., • Organizational credibility and executive presence. You have operated at a level where VPs and C-suite leaders trusted you to tell them what to deprioritize. You can walk into a room with the CRO, CMO, and CFO and hold your own — challenging their assumptions with data, making a clear recommendation, and getting alignment on a difficult tradeoff. You have done this before and you are comfortable doing it again., • Ruthless prioritization. The AI landscape generates more ideas than any organization can execute. You know how to say no, how to build a framework that feels principled rather than arbitrary, and how to keep the portfolio focused on the initiatives that will actually move the needle on revenue or margin rather than the ones that are interesting to work on., • Change management skills that have been tested. You have managed a change program where the initial reaction from the function was resistance — and you got through it. You know how to build coalitions, how to make change feel inevitable rather than imposed, and how to identify and work through the real blockers (which are almost always human, not technical)., • Experience with GTM functions – Some of the highest-impact AI opportunities at this stage are in Sales, Marketing, and CS — e.g. outbound automation, conversation intelligence, customer health, proactive churn intervention. Candidates who have lived inside these functions or been deeply embedded in them as operators will have a meaningful advantage., • Experience with AI tools in production at a SaaS company — not just pilots. You have deployed tools like Clay for outbound enrichment and sequencing, Gong for conversation intelligence and coaching, AI-powered CS platforms, or workflow automation built on LLM APIs, and you have managed the full lifecycle including adoption, iteration, and measurement., • Familiarity with AI agent frameworks and workflow automation platforms — tools like Workato, n8n, or Claude-powered workflows. You do not need to build these yourself, but you need to understand how they work and be able to direct a technical resource who does., • Experience managing or evaluating AI vendor contracts and relationships — understands how to structure a pilot agreement, what evaluation criteria matter, and how to avoid getting locked into tools that underdeliver., • Background that spans more than one business function — operators who have touched GTM teams, Product and Finance are significantly more effective in this role than those who have lived in a single function. What VTS Values & How We Show It • Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees!, • Be Customer Obsessed - We're employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches!, • Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees!, • Move as One - We work in an open floor plan to promote cross-functional collaboration., • Take Ownership - Be an owner of the company you're building with our equity packages. With the VTS Platform, consisting of VTS Lease, VTS Market, VTS Activate, and VTS Data, every stakeholder in real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence. VTS is the global leader, with more than 60% of Class A office space in the U.S., and 13 billion square feet of office, residential, retail, and industrial space is managed through the platform worldwide. VTS is utilized by over 45,000 professionals and over 1.2 million total users each day, including industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE. VTS maintains offices in New York City, London, Toronto, Chicago. To learn more about VTS and view our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS) or LinkedIn. Pay Transparency At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team. The base salary is market-driven at the time of offer and is based on tier 1 market data. The salary for this role will range between $190,000 and $250,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography. EEO GuidelinesVTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.All your information will be kept confidential according to EEO guidelines. For more information about what we collect and how we use it, please refer to the Candidate Privacy Statement. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at Privacy Policy

Job Description Product Development Manager (Private Label) New York, NY (Hybrid – 3 days onsite) $115K – $125K+ KPI based bonus Position Overview A leading consumer electronics and creative technology retailer is seeking a Private Label Product Manager to own the full lifecycle of private-label product lines—from ideation and development through launch and lifecycle management. This role drives product strategy, brand positioning, profitability, and category growth across multiple consumer electronics and outdoor product categories. The Product Manager will collaborate cross-functionally with marketing, operations, inventory, vendors, and executive leadership while managing product development with manufacturing partners in Asia. Success in this role requires strong product development expertise, market trend awareness, and ownership of product performance. The Ideal Candidate * Strategic product leader who can own a product portfolio from concept to end-of-life * Strong consumer electronics / hard goods product development experience * Comfortable working with manufacturing partners in Asia * Analytical thinker who can translate market trends and customer insights into profitable products * Collaborative communicator who thrives in cross-functional environments * Highly organized with strong project management and product lifecycle management skills Key Responsibilities * Own Product Lifecycle Management (PLM) from ideation through end-of-life * Develop brand strategies, product roadmaps, and financial projections * Lead New Product Planning (NPP) and New Product Introduction (NPI) initiatives * Conduct market research, competitive analysis, and trend analysis to guide product development * Manage vendor relationships, sourcing, and manufacturing partnerships * Oversee quality assurance, regulatory compliance, and supply chain coordination * Develop pricing models, positioning strategies, and product messaging * Collaborate with marketing on packaging, promotions, and product launches * Monitor sales, margin performance, and category penetration * Work with inventory teams to resolve capacity, purchasing, and delivery issues * Lead Quarterly Business Reviews (QBRs) and portfolio optimization reviews * Manage Amazon Marketplace (Seller Central), including listing optimization and A+ content * Mentor junior product managers or assistants Qualifications & Must-Haves * 5+ years of product management, product development, or product marketing experience * Experience developing hard goods in consumer electronics or related categories * Strong knowledge of manufacturing processes in Asia * Experience with Amazon Marketplace / Seller Central * Proven ability to manage cross-functional product development projects * Strong analytical skills with experience in pricing, competitive analysis, and forecasting * Proficiency with Excel, PowerPoint, and ERP/database systems * Ability to identify market trends and consumer behavior insights Benefits * Competitive salary with KPI based performance bonus * Hybrid schedule (3 days onsite) * Opportunity to own and build high-impact private label product lines * Collaborative, innovation-driven environment * Exposure to multiple consumer product categories and brands Apply Now:

Job DescriptionBenefits: • Opportunity for advancement, • Paid time off, • Training & development Kitchen Tune-Up and Bath Tune-Up Bloomfield are growing fast. We're the premier kitchen and bathroom remodeling company serving Essex, Morris, and Passaic counties and we need an organized, detail-driven Operations Coordinator to keep projects running smoothly from sale to completion. You'll be the operational backbone the person who makes sure nothing falls through the cracks. If you thrive on managing multiple moving parts, communicating with homeowners and crews, and keeping a remodeling operation on schedule, this role is for you. WHAT YOU'LL DO Scheduling & Coordination: • Manage master job schedules across kitchen and bathroom projects, • Coordinate installers, deliveries, trades, and templating dates, • Confirm timing with homeowners before each milestone, • Update project status in JobTread and GoHighLevel in real time, • Manage invoicing, collections, and payment tracking, • Coordinate service calls and customer follow-upsMaterials & Vendors:, • Track orders, delivery dates, and job readiness, • Manage inbound/outbound inventory receiving, staging, verifying, • Coordinate countertop templates, fabrication, and installs, • Ensure correct materials are onsite before work begins, • Manage vendor payables and supplier relationshipsProject & Customer Support:, • Prepare job folders, binders, and measurement sheets, • Track milestones, change orders, and punch lists to completion, • Communicate proactively with homeowners updates, confirmations, next steps, • Capture job photos, documentation, and survey scores, • Flag delays or issues before they become problemsWHAT SUCCESS LOOKS LIKE, • No schedule surprises the team always knows what's coming, • Projects start with full material readiness, • Customers get timely, clear, professional communication, • Punch items close fast, final payments collected on time, • Project Manager has full visibility into every active jobQUALIFICATIONS Required: Strong organizational skills, clear communication, detail orientation, comfort with project management software, reliable transportation. Preferred: Home improvement or construction experience, trades scheduling knowledge, bilingual English/Spanish a plus. WHAT WE OFFER • $22$26/hr based on experience, • Full-time, MondayFriday, • Paid structured training, • Performance-based bonuses, • Year-round work no seasonal layoffs, • Growth path to Operations ManagerThis is a permanent position with a locally owned, nationally backed franchise that values quality, communication, and people who take pride in their work.

Job Description Cresilon® is a Brooklyn-based biotechnology company that develops, manufactures, and markets hemostatic medical devices utilizing the company’s proprietary hydrogel technology. The company’s plant-based technology has revolutionized the current standard by stopping traumatic and surgical bleeds in seconds without the need for extended manual pressure. The company's current and future product lines target veterinary, human trauma, and human surgical applications. Cresilon's mission is to save lives. Learn more about the company at . Description: The Senior Medical Device Engineer is responsible for leading the design and development activities of new products and improving existing products in compliance with all quality and regulatory requirements. They will be responsible for authoring technical documents for the development of medical devices and combination products according to relevant Design Control regulations and standards. The person in this position will also be responsible for providing project-specific support, including technical analysis and review of supplier documentation as required. The position has a scientific focus that includes formulation development, product performance characterization, and implementation, including prototype design and fabrication, and data generation through designed experiments. The Senior Medical Device Engineer is expected to aspire for excellence with a bias toward action, willing to roll up their sleeves, get hands-on, and do what’s necessary to move projects forward in a fast-paced environment. They are committed to designing and developing products that dominate the marketplace and improve healthcare by partnering with our customers to drive purposeful innovation, resulting in best-in-class products. The Medical Device Engineer will work with a multidisciplinary team of researchers. This is a multi-faceted job in a highly collaborative environment across multiple functions that will require flexibility as well as an ability to learn about and develop new technologies and explore new techniques in pursuit of product innovation and robustness. Role level is contingent on experience, but this is not an entry level role.. This is a full-time, on-site position, located in Brooklyn, New York. Responsibilities • Create and lead experimentation for exploratory and/or product development research focusing on polymeric materials devices and their use., • Define new product functional requirements (design inputs/user needs) and evaluate the design's overall effectiveness, cost, reliability, and safety., • Lead cross-functional teams to develop new products, address design issues, and maintain existing designs., • Apply strong problem-solving skills to find solutions to complex problems., • Work independently to plan and schedule own activities necessary to meet project timelines., • Work cooperatively with, quality, manufacturing, regulatory, clinical, and marketing to ensure project success., • Lead the creation of design history file documentation through the new product development process., • Develop new implant and instrument designs utilizing Solidworks and modeling/detail design specifications., • Generate technical protocols/reports to support device safety and efficacy., • Invent/create concepts and designs and submit invention disclosures., • Ensure that all design activities adhere to FDA Quality System Regulations and ISO 13485 design control and risk management requirements. Lead material/design/process changes through a design control process, with well-documented research/analyses., • Author protocols and reports including development studies and design verification/validation activities., • Develop and execute test methods to aid in exploratory research, product development, and quality control; conduct chemical and mechanical property evaluation tests to assess the desirability of process or formulation changes., • Exercise technical judgment in the design, execution, and interpretation of experiments within the scope of project responsibilities and ensure the use of professional concepts to solve complex problems in creative and effective ways, in conformance with scientific methods and procedures., • Prepare samples as required for testing, or other evaluations and data analysis, including in voice-of-customer (VOC) labs., • Interface with customers, suppliers, and internal cross-functional team members to develop specifications and coordinate prototype fabrication., • Maintain a laboratory notebook and other technical documentation to required GLP/GMP guidelines., • Maintain active dialogue with Regulatory Affairs as subject matter expert on all product design elements/documentation pertaining to research towards FDA/regulated authority submissions,, • Provide support to marketing and sales team, support the introduction of new technologies with the development of presentations, sales tools, formulations, and applications data, • Communicate results to the scientific community via published papers. Present research at academic/industry symposia as an external representative of the company., • Manage part-time staff as a research leader and mentor for ongoing research projects., • Work with company leadership to evaluate existing research practices and contribute to a culture of ethical, high-quality research operations within the organization., • Provide other project or product support as needed in order to support Cresilon’s business objective. Required Qualifications • BS in Chemical Engineering, Polymer Engineering, Material Science, Biomedical Engineering, Mechanical Engineering, or related scientific discipline., • A minimum of 5+ years of product development experience is required., • A minimum of 4 years of hands-on experience in new product research and development in a cGMP-regulated industry is required (work experience in the Medical Device field is strongly preferred), • Adept experimentalist with hands-on experience in product development of medical devices and their safety/efficacy characterization in an R&D environment., • Experience gathering user needs, translating them to technical inputs, and developing viable V&V (Design Verification and Validation) plans., • Experience leading complex product development initiatives from concept through product launch/release., • Good working knowledge of anatomy and surgical procedures is required., • Demonstrated ability to solve difficult technical problems and deliver practical solutions that meet the application requirements is required. This includes strong analytical, problem-solving, and decision-making skills with the ability to be observant and to think creatively., • Demonstrated ability to design experiments and analyze data with appropriate quality and statistical methodologies., • Demonstrated ability to work independently as well as effectively be a strong team contributor and work cross-functionally to expedite the completion of critical project tasks, • Ability to handle multiple project assignments of medium scope and complexity and able to prioritize and complete work with a sense of urgency in a timely manner., • Ability to lead directly and by influence, including strong problem-solving, conflict resolution, and analytical skills., • Requires strong leadership skills, excellent written and verbal communication and presentation skills., • Working knowledge of FDA requirements as per 21 CFR 820, ISO 9001, ISO 13485:2003, and ISO 14971:2007., • Working knowledge of Good Documentation Practices (GDP), and Good Manufacturing Practices (cGMP), • Good understanding of statistical tools and validation/verification techniques., • Proficiency in the use of Microsoft Excel, Microsoft Word, and Microsoft PowerPoint is required., • Legal authorization to work in the United States is required. Preferred Qualifications • An advanced degree (MS or Ph.D.) is strongly preferred., • Hands-on experience in product development with Class II and Class III medical devices., • Experience developing test methods and protocols/reports for safety and efficacy testing of implant and instrument designs., • Experience with IDE and PMA submissions., • Six-Sigma green belt or black belt certification Cresilon is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Cresilon makes hiring decisions based solely on qualifications, merit, and business needs at the time. Benefits • Competitive annual base salary range of $100,000 - $160,000, depending upon job level and qualifications, • Paid Vacation, Sick, & Holidays, • Monthly MetroCard Reimbursement, • 401(k) & Roth Retirement Savings Plan with company match up to 5%, • Work/Life Employee Assistance Program, • Company Paid Life and Short-Term Disability Coverage, • Medical, Dental, and Vision Insurance, FSA: Dependent & Healthcare, Commuter & Parking Benefits, Long Term Disability Coverage

Job DescriptionAbout Baba Baba is rebuilding healthcare for older adults. Navigating healthcare can be overwhelming. By 2030, over 65 million older adults will make up nearly a quarter of the U.S. population, creating one of the largest and most urgent challenges in healthcare. Baba makes it easier by pairing older adults with an expert advocate (usually a nurse or social worker) who coordinates their care. Baba's insurance-covered advocates have supported thousands of families by writing insurance appeals, researching specialists, getting medical equipment and cheaper medications, and scheduling appointments. Baba's investors include General Catalyst, Genius Ventures, Soma Capital, and Ground Up Ventures, along with angel investors who were founders or executives of leading companies. More than 50% of the Baba team are former founders, with backgrounds from MIT, Carnegie Mellon, Stripe, Palantir, and Liquid AI. About the Role Baba is seeking an Operations Engineer to scale the infrastructure Baba uses to manage its clinical network. You will engineer AI-driven systems to manage the daily workflows of a marketplace of advocates and providers, creating the benchmarks and automated QA loops required to onboard millions of patients without sacrificing quality of service. You will report to the founder and work at the intersection of product, operations, and system design. What You’ll Do * Design the technical and operational infrastructure to manage a large-scale network of providers and advocates. * Build data-driven frameworks to audit patient outcomes and expert performance. Shift QA from manual oversight to automated, scalable monitoring. * Deconstruct clinical processes into lean, repeatable workflows to maximize the efficiency of human-in-the-loop systems. * Translate operational bottlenecks into product requirements. Collaborate with Engineering to ship tools that eliminate manual friction. * Navigate the trade-offs between clinical rigor, medical regulation, and system speed. Who You Are * High-Agency & Meticulous: You have a "zero-defect" mindset. You build systems to ensure nothing falls through the cracks and take total ownership of system reliability. * Systems Thinker: You can map complex, multi-user journeys and simplify them into structured data and logical flows. * Pragmatic & Fast: You prioritize "done" over "perfect" but "correct" over "easy." You thrive in high-pressure, ambiguous environments. * Analytical Communicator: You argue from first principles and can defend your design logic with data and product intuition. * Willing to "Sweep the Corners": You are equally comfortable answering a patient customer support ticket as you are leading a high-level strategic review. No task is below you. What You Need * Quantitative undergraduate degree (Engineering, CS, Math, etc.) is required. * Proven success in high-stakes environments—ideally as a former founder or within Investment Banking/Private Equity. * Exceptional attention to detail Benefits * Medical, dental & vision insurance coverage * 401k * Flexible PTO * Free lunch & dinner in office * Relocation support to NYC (as needed)

Job Description The Queens Flagship store and Maker’s space our most important representation of our brand, and is our laboratory for piloting new concepts, processes and approaches to our business such as our new Maker Workshop, classes and community engagement. This store should be leading the company in both innovation and excellence. This is a great opportunity for close partnership and collaboration with key corporate functions like Product and Marketing. The Store Director will be critical in helping to envision, design, test, execute and build the success of this new store format. This person must be an exemplary representative of the Tandy brand – both as a critical face of the brand, but also to build our credibility with the leathercrafting industry as a place “where the pros shop” – critical to our overall strategy. The Store Director must be creative, innovative, adaptable, and willing to try new things, but also deeply steeped in Tandy – our key competitive advantages and our long-term strategy. S/he will need to operate at a very high level of autonomy, to confidently collaborate with corporate executives and have an extremely high level of professionalism and integrity. This person must be extremely knowledgeable about leathercrafting of all different kinds. This is not a shopkeeper but a consultant to leatherworkers – both beginners and the pros. The Store Director must have the knowledge and expertise about all of our products and the vast array of leathercrafting techniques to credibly teach, guide, advise and inspire the passion of leathercrafters of all levels. Finally, this store represents an elevation of duties and expectations compared to a Tandy Store Manager. The Store Director is responsible for building and managing a business, hiring and developing the team, engaging and connecting with the community, and managing the 4-wall cash flow. This is a salaried position with unlimited bonus opportunity. Job Title Store Director Reports to Zone Manager Location 187-Queens Main Responsibilities • Work with the entire Corporate Cross-Functional Team to create and execute a new vision for the Tandy Queens Flagship store, • Plan and take action on all aspects of this new store model pilot including:, • Product assortment, product depth, pricing for unique products and special promotions, • Store build-out, fixtures, store layout, store planogram, all visual merchandising, • The “Maker Workshop” and all aspects of its operation, • Building relationships with local organizations including youth groups, veterans/military, leather guilds among others, local influencers and makers, and potential related industry partners, • Plan and execute regular community events in and outside of the store, • Staffing, hiring, training, developing the team, • Refine and adjust the model to optimize strategy and operations that can be executed beyond this location to other potential flagship stores in the fleet Essential Qualifications • Must have: deep understanding of our business, our product lines, store operations and the whole ecosystem of operating a Tandy store of this magnitude: the judgment to make good, sound business decisions, to be trusted by the Corporate team to take care of issues when appropriate and to raise others to the broader team. For this reason, existing Tandy retail managers are strongly preferred for this role., • Must have: high level of responsibility and initiative – must be able to operate with little oversight of the day-to-day, plus take full responsibility for the launch and management of what will be the most important store(s) in our fleet with the potential to grow to more stores, • Must have: excellent credibility and professionalism – to represent Tandy to a sophisticated customer, a new universe of business partners and influencers, and to build relationships with the broader community, • Must have: very strong people management skills – must hire, train, manage and develop a top-notch team, which will be critical to the ultimate success or failure of this store, • Must have: strong knowledge of leathercrafting across a very broad number of techniques, materials and end uses EQUAL EMPLOYMENT OPPORTUNITY Our Company is committed to equal employment opportunity in all aspects of employment. We will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to: veteran status, race, color, religion, sex, marital status, sexual orientation, national origin, physical and/or mental disability, age, creed, arrest records, genetic predisposition or carrier status, and/or participation in lawful activities outside the workplace. ABOUT TANDY Tandy Leather Factory, Inc., (), headquartered in Fort Worth, Texas, and in business since 1919, is a specialty retailer of a broad product line including leather, leatherworking tools, buckles and adornments, leather dyes and finishes, saddle and tack hardware, and do-it-yourself kits. Tandy Leather distributes its products through its 100+ North American stores located in 40 US states, 6 Canadian provinces, and Spain.

Job Description AI SOLUTIONS ARCHITECT POST-SALES Remote [within the US] ABOUT THE ROLE: We are seeking a motivated Solutions Architect Post-Sales to join our customer success team, specializing in the AI security space. As a post-sales Solutions Architect, you will be instrumental in ensuring the successful deployment, adoption, and ongoing value realization of our AI security solutions. You will work directly with customers after the sale to understand their environments, integrate our technology into their workflows, and help them iterate quickly to maximize security and performance outcomes. Your ability to collaborate with customers, leverage modern technologies (cloud, containerization, networking), and translate feedback into actionable improvements will make you a trusted advisor and a key contributor to our long-term customer relationships. WHO WE ARE: HiddenLayer protects the world's most valuable technologies from adversarial AI attacks. We were founded by AI professionals and security specialists with first-hand experience of how insidious adversarial AI attacks can be to detect and defend against. Determined to prove that these attacks were preventable, the team developed a unique, patent-pending, productized solution to support organizations in accelerating their adoption of AI securely. Our dedication to innovation has been recognized by prestigious awards such as RSA's Innovation Sandbox Winner, CB Insights AI 100, CyberTech 100, and SC's Most Promising Early-Stage Start-up. WHAT YOU'LL DO: • Customer Onboarding & Deployment: Partner with customers to design and implement secure deployments of our AI security solutions, ensuring seamless integration into their environments (cloud, on-prem, or hybrid)., • Technical Guidance & Iteration: Provide expert technical consultation on infrastructure, containerization (Docker/Kubernetes), and cloud networking. Help customers rapidly iterate and adopt best practices for secure AI operations., • Customer Success Ownership: Act as the primary technical point of contact post-sale, ensuring customers derive ongoing value, achieve their security objectives, and successfully scale their deployments., • Troubleshooting & Optimization: Diagnose and resolve customer issues, optimize configurations, and proactively identify opportunities for improvement., • Enablement & Training: Deliver hands-on workshops, training sessions, and technical documentation to empower customer teams to be self-sufficient with our products., • Proven experience in a post-sales, customer success, or solutions engineering role (AI, security, or cloud-based products preferred)., • Strong experience with Docker and containerized workloads; familiarity with Kubernetes is highly desirable., • Hands-on cloud experience (AWS, Azure, or GCP), including cloud networking concepts and Infrastructure as Code (IaC)., • Python programming experience required; familiarity with AI/ML workflows (LangChain, LangGraph, MLOps tools) is a plus., • Skilled at troubleshooting technical issues and guiding customers through iterative solution design., • Excellent interpersonal and communication skills; comfortable working with both technical and business stakeholders. We're moving at (what feels like) the speed of light. HiddenLayer is a venture-backed company and recently closed a $50M funding round led by M12, Microsoft's Venture Fund, and Moore Strategic Ventures. Attracting and retaining the very best people is our #1 priority. That's why we offer our team best-in-class benefits, including: • Fully Remote: We are a completely remote global team. Though we're distributed, we are intentional about getting the team together a couple of times a year. We offer a generous stipend for your home office setup, annual upgrades to ensure you have a comfortable workspace and a monthly stipend for internet/phone expenses., • Comprehensive Health & Wellness Benefits: Better than your average startup healthcare benefits. With five options to choose from, of which are fully subsidized by HiddenLayer, we offer a variety of options to fit each person's needs. We also offer vision, dental, and 401k offerings., • Flexible Time Off: Enjoy unlimited and flexible time off for all salaried employees, in addition to 15 paid company holidays., • Commitment to Learning and Development: We support personal growth and education through a dedicated L&D fund that can be used for training, conferences, certifications and industry events. HiddenLayer is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Job Description EMARKETER is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Axel Springer's guiding principles – first articulated as The Essentials by founder Axel Springer in the aftermath of World War II – remain a cornerstone of the company's foundation today. Learn more about Axel Springer. We're hiring a Manager, Account Management to join our Account Management team at EMARKETER. The Role and Team: We're looking for a sales-minded, data-driven people leader to manage and scale a high-volume Account Management function. As Manager, Account Management, you'll lead a team of four Account Managers overseeing a $4.5M book across 380+ accounts, with a focus on coaching, performance management, and strategic prioritization. This team focuses on emerging accounts, primarily SMB customers with 1–500 employees, operating in a high-velocity sales environment. You'll partner closely with Account Management leadership, RevOps, Product, and an automation-focused Account Manager to help refine and scale AI-driven renewal workflows across the portfolio. This is a hybrid role based out of our New York City office, with regular in office expectations. Applicants must be authorized to work in the United States without the need for visa sponsorship, now or in the future. Candidates must be within commuting distance of our New York City office. Relocation assistance is not available. The Ideal Candidate Is: • A strategic people leader: You view renewals as a growth engine and focus on building repeatable behaviors across your team rather than owning deals directly., • A hands-on coach (without carrying a book): You develop and motivate Account Managers through clear expectations, structured coaching, and consistent feedback., • A data-driven decision maker: You use dashboards, KPIs, and customer health signals to guide prioritization, forecast outcomes, and coach performance., • A process-oriented partner: While you do not own automation execution, you understand how automation, AI, and tooling drive efficiency—and you collaborate closely with those driving automation to help scale those efforts., • A confident negotiator: You know how to strike the right balance between customer advocacy and commercial impact, and you pass that skillset down to your team., • A committed territory owner: You are accountable for the health and performance of a $4.5M portfolio and proactively identify risk, opportunity, and resource needs across your team.Key Responsibilities:, • Own the overall renewal and growth performance of a ~$4.5M SMB territory across 270+ accounts, managed by a team of Account Managers, • Lead and coach a team of four Account Managers, driving accountability, prioritization, and consistent execution, • Coach and support an Account Manager driving renewals and expansion across a ~137-account, ~$2M portfolio using automation-led workflows (Salesloft, Salesforce Marketing Cloud), • Forecast renewal outcomes, monitor pipeline health, and proactively address at-risk accounts across the territory, • Partner with a dedicated Account Manager who owns automation-first renewal motions, helping refine workflows and scale best practices, • Collaborate cross-functionally with Revenue Operations, Product, and Marketing to ensure renewal strategies align with customer lifecycle and tooling capabilities, • Reinforce consistent renewal methodology, deal hygiene, and performance standards across the team, • Support talent development through regular 1:1s, performance feedback, and career coachingDesired Skills & Experience:, • 3+ years in Account Management or Customer Success, ideally within subscription, SaaS, or data-driven products, • 2+ years of people management experience, including coaching, performance management, and developing Account Managers, • Strong understanding of renewal strategy, pipeline management, and account prioritization in high-volume environments, • Experience supporting or managing scaled account motions through automation and process-driven workflows, • Regular use of AI-powered tools to streamline account management tasks and decision-making, • Strong analytical skills with the ability to translate performance data into coaching and action plans, • Excellent communication and leadership skills; able to inspire accountability and consistent execution, • Bonus: Experience partnering with CRM and automation platforms such as Salesforce, Salesloft, Gainsight, HubSpot, or Salesforce Marketing CloudSalary & Benefits:, • Base Salary: Manager, Account Management/ Director: $115,000–$150,000 (dependent on skills & experience), • On-Target Earnings (OTE): Manager, Account Management/ Director: $150,000–$195,000 (base + uncapped commission), • Unlimited PTO, 10 paid holidays, and 16 weeks of parental leave, • Comprehensive medical, dental, and vision insurance, • Matched and vested 401(k) plan, • Access to financial planning, family planning, mental health, and EAP resources Our people are the foundation of our success. Guided by our values, we: • Serve Our Clients: We prioritize their needs to deliver excellence in our products and services., • Work as One Team: We collaborate with trust, accountability, and transparency., • Innovate and Adapt: We foster curiosity, resilience, and fearless exploration of new ideas.

Job DescriptionDescription: Stylist (Part-Time) Join 7 For All Mankind, the first company to bring premium denim to the market, putting L.A. on the map as the fashion authority on premium denim. 7 For All Mankind is the leader in denim innovation and after almost 20 years continues to be a force in the industry it brought to life, with innovation in fits and fabrics and exciting collaborations and partnerships. 7 For All Mankind offers competitive bonus programs and generous incentive programs along with the opportunity for career growth with our brand. Position Summary: As part of a team focused on delivering exceptional customer experiences you will introduce our customers to the most innovative premium denim on the market and contribute to the continued success of our brand. The stylist plays a key role in our stores by serving as an ambassador of the 7 For All Mankind brand and culture ensuring the highest level of customer engagement is met. The key role of the Stylist is to contribute to the success of the store by consistently demonstrating a customer centric mindset by modeling selling behaviors with a passion for the brand, customer, and the product. Key Responsibilities: • Achieves individual sales goals and contributes to the overall store success., • Responsible for delivering exceptional customer experiences and driving sales by styling and wardrobing each customer based on their needs., • Responsible for setting the example for customer engagement that exceeds industry standards., • Represents the brand in all interactions with customers and peers., • Responsible for building client relationships and generating excitement about our product through client outreach., • Works with Store Manager to set goals for personal skill development., • Assists the store Management team with non-selling operational tasks including:, • Replenishing stock levels on the sales floor., • Maintaining organization of the store stockroom, • Assist with execution and setup of sales and promotions., • Helps to maintain a neat, clean and well-presented store., • Flexible and available to support scheduling needs of the business., • Represents the brand and ensures team members are embodying brand in all all interactions with customers and peers., • Ensures Loss Prevention awareness to protect the store from internal and external loss., • Adheres to company policies and procedures, standards and practices, regulatory compliance, and company directives including dress code and attendance., • Able to meet performance expectations., • Strong communication and engagement skills., • Effective verbal and written communication skills, • High level of initiative/self-starter, • Ability to accurately and efficiently operate cash register while following, • Cash handling procedures Education/Experience: • Repetitive hand motion while operating cash register or computer., • Regularly interacts with the public in an often crowded and noisy interactive store environment., • Standing required for entire work shift., • Operate office equipment (i.e., computers, phone, fax, scanner and copier.), • Must work weekend and night shifts., • Climb ladders as needed. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include but are not limited to; making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, working in a public environment that may result in interactions with a customer's pets, such as dogs and cats, or using specialized equipment. Diversity Vision Statement: We are committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. We are an equal employment opportunity of minorities, females, protected veterans and the disabled. We are committed to providing equal opportunities in employment, and treating our associates and applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor. Requirements:

Job Description Structural Designer President Container Group, a leading independent manufacturer of Corrugated Packaging (Sheets, Boxes, Trays, Partitions, Display Units, etc.) is seeking a full time ENTRY LEVEL OR EXPERIENCED Structural Designer for its corporate location in Moonachie, NJ. Job Summary: We are searching for innovative Structural Designer to become part of our product development team. In this role, you will conduct research, contribute to protype design, and help us develop both product packaging and the necessary instructional artwork. The Structural Designer will work with Sales and Customer Service to create design solutions for corrugated point of purchase displays and packaging. Responsibilities: • Collaborate with Sales and Customer Service to create the best possible design solutions for customer needs., • Research user needs., • Prepare CAD drawings to ensure proper manufacturing and assembly, • Troubleshoot and resolve product design issues and concerns., • Minimum of 1 year of experience designing corrugated point of purchase displays and packaging., • Knowledge of Kongsberg cutting table., • Experience in the corrugated industry with technical understanding of corrugated packaging design, cutting dies, industry machinery and printing, • Experience with 3D modeling., • Experience with CAD software such as Artios, • Experience in Adobe Illustrator a plus, • Strong organizational skills and detail oriented, • Ability to work in fast paced deadline driven environment, • Ability to work in team environment, • Ability to prioritize and multitask, • Positive and professional demeanor, • Excellent written and verbal communication skills President Container Group is an Equal Employment Opportunity Employer M/F/V/D. President Container Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Company DescriptionPresident Container Group is a leading independent corrugated manufacturer delivering high-performance packaging solutions to customers nationwide. With over 500 employees and continued growth, we are committed to investing in our people, operations, and long-term success. Our environment is fast-paced, collaborative, and driven by a strong focus on quality, safety, and continuous improvement. We are seeking professionals who are hands-on, solutions-oriented, and eager to contribute to a growing organization where they can make a meaningful impact.President Container Group is a leading independent corrugated manufacturer delivering high-performance packaging solutions to customers nationwide. With over 500 employees and continued growth, we are committed to investing in our people, operations, and long-term success. Our environment is fast-paced, collaborative, and driven by a strong focus on quality, safety, and continuous improvement. We are seeking professionals who are hands-on, solutions-oriented, and eager to contribute to a growing organization where they can make a meaningful impact.

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250MM+ calls- Driven $7B revenue for customers- Scaled to $## ARR- Built amazing NYC (Midtown) in office culture ABOUT THE ROLE: As a Technical Product Lead on the Voice AI Agent team, you'll drive the experience that matters most: making Regal's voice AI agents indistinguishable from the best human agents and the highest-performing in the market. You'll partner closely with engineering to set the product vision for how Regal evaluates, benchmarks, and continuously improves agent quality—building the eval frameworks, defining the performance bar, and translating frontier AI research into production gains our customers can feel on every call. This role sits at the heart of what makes Regal win. You'll work across infrastructure and applied to drive decisions that directly impact conversation quality and competitive differentiation. If you want to shape what "best-in-class" means for Voice AI—and have the technical depth and product instinct to back it up—this role is for you. RESPONSIBILITIES: Define and Own the Quality Bar: Partner with engineering to establish Regal's point of view on what makes the best Voice AI agent—across naturalness, accuracy, task completion, and conversational flow. Translate that vision into measurable standards the entire organization rallies around. Optimize the Latency-Cost-Intelligence Tradeoff: Develop the product strategy for balancing response time, inference cost, and model capability. Partner with engineering to architect a pipeline where customers get the smartest, fastest responses at sustainable unit economics. Build Evaluation & Benchmarking Frameworks: Develop comprehensive eval sets, automated regression suites, and A/B testing infrastructure to ensure Regal's agents stay top-performing as models, prompts, and configurations evolve. Stay at the Frontier: Track emerging trends in LLMs, speech-to-text, text-to-speech, and real-time inference. Evaluate new models, techniques, and architectures and translate the ones that matter into Regal's production stack. Drive Competitive Differentiation: Develop and execute a strategy for how Regal's Voice AI agents outperform alternatives—whether through model selection, latency optimization, or proprietary fine-tuning. Bridge Customers and Infrastructure: Go deep with customers to understand what "quality" means in their specific context (industry, use case, caller expectations), then translate those insights into infrastructure and model-level improvements that scale across the platform. Measure, Iterate, Ship: Define success metrics for agent quality (e.g., conversation completion rate, caller sentiment, response latency percentiles, escalation rate). Build dashboards, run experiments, and drive a continuous improvement loop with engineering and applied AI. Align and Communicate: Set a clear vision for the Voice AI team and communicate it crisply to leadership, engineering, and cross-functional stakeholders. Manage the roadmap, make hard prioritization calls, and keep the team moving fast toward outcomes that matter.ABOUT YOU: Technical Depth with Product Instinct: 4–6 years of experience as a Product Manager, Product Engineer or founder, ideally working on AI/ML products, infrastructure, or developer platforms. This role is Product lead for a research team, so you're comfortable navigating model architectures, inference pipelines, and API design—and you know how to translate that understanding into product decisions that move metrics. Eval & Data Mindset: You think in experiments, benchmarks, and feedback loops. You've built or contributed to evaluation frameworks, A/B testing programs, or quality scoring systems—and you understand why rigorous measurement is the foundation of any AI product. Natural Leader: You set a vision and bring others along. You communicate complex tradeoffs crisply, make decisions with incomplete information, and create clarity for your team in ambiguous, fast-moving environments. Deeply Curious, High Agency: You don't wait to be told what to investigate. You dig into call recordings, run your own experiments, read research papers, and chase down the root cause. You act with urgency and ownership. Preferred Background: Computer Science, Math, or Engineering background preferred but not required. What matters is that you can go deep on technical problems and come back with a clear product direction.Benefits/Perks • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized Class Pass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation

Job DescriptionJob Purpose: The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services. Critical to this position is a person who is able to work independently and establish strong and credible relationships with patients, clinicians and internal Shields staff. Applicants should be results-oriented with a positive outlook, and a clear focus on high patient quality and service. Detail orientation and strong administrative/organization skills are required. Mature, approachable, professional and comfortable in dealing with others both in-person and on the phone. Applicant must be reliable, tolerant, and determined; an empathetic communicator, able to see things from the other person's point of view. Most importantly, person must be able to work as a member of a close-knit team. Provides integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications. Encourages patients of specialty clinics to utilize pharmacy to fully benefit from its superior patient care services. Given that the Pharmacy Liaison will be located in one of the medical center clinics, seamlessly integrating with the clinic team (doctors, nurses, staff, etc.) is critical to the liaison's success. Job Duties: • Provide "legendary" care to hospital patients by providing a full suite of custom medication management services, • As a member of the clinic team, work seamlessly alongside hospital clinicians to serve patients both face-to-face and over the phone, • Educate prospective pharmacy patients on how hospital serves patients and improves their overall care;, • Support outpatient retail and specialty prescription medication needs;, • Grow the specialty pharmacies patient population, • Ensure that patients remain on track with medication regimens- outbound therapy/medication adherence check-ups; secures refill prescriptions, etc;, • Communicate effectively with the centralized Patient Service Center with respect to such communications as: the refill report, the zero-fill report, the monthly outstanding report and the appointment list;, • Help develop new processes to ensure smooth operations and patient care;, • Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication;, • Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids;, • Answer, resolve and triage inbound inquiries;, • Perform refill reminder calls under the supervision of a pharmacist;, • Resolve insurance related issues, including prior authorizations (PAs), and assist patients with various forms of financial assistance;, • Ensure appropriate documentation in all required systems/tracking mechanisms;, • Manage, organize, and update relevant data using database applications;, • Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards;, • Identify trends, resolves problems; recommend improvements; implement change;, • Actively participate in process improvement initiatives;, • Act as a value-added business partner to stakeholders throughout the organization;, • Protect organization's value by keeping information confidential;, • Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations;, • Willing to do whatever is necessary for the betterment of the Company; Required Licensure/Certification: We are seeking experienced pharmacy technicians. Nationally certified as a CPhT is preferred but not required Years of Experience: Required 2 years, Preferred 3-5 years experience as a Pharmacy Technician Education: High School Diploma or GED required Skills: Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator Other: Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data Specialties: Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions. An employee in this position can expect a salary rate between $55,000.00 and $70,000.00 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law. California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy. By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment. Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always-available, and ready to take action. Power better support, sales and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene helped build Angi (Angie’s List, HomeAdvisor and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! ABOUT THE ROLE: We believe that ten years from now, 90% of businesses interactions with their customers will be handled by autonomous AI Agents. This role is at the forefront of defining those AI Agents that all of us will speak to. The AI Agent Product Specialist role starts with two weeks of intensive training where you will learn to build AI Agents using the Regal AI Agent Platform. Get up to speed on our prompting best practices, function building, and the Regal Operating System. From then on, you’re writing the script. We view this role as a jumping off point for entry-level talent looking to start their careers in the exploding field of AI. After 1-2 years in this role, you will be prepared to take on more senior roles at Regal in engineering, product management or customer success. AI Product Specialists at Regal own the creation and refinement of voice prompts, and conversation flows of AI Agents. You’ll blend prompt engineering techniques with user-focused product sense to deliver natural, brand-aligned interactions that meet business objectives. You’ll become an expert at the different settings/toggles/techniques that STT providers, TTS providers and LLMs expose to tune the performance of AI Agents. And with new use cases, you’ll pioneer new prompt engineering techniques, build new functions and deliver product feedback to the Regal product and engineering teams on new feature sets to enhance AI Agent performance. Finally, you’ll own Quality Control and testing of AI Agents to ensure they meet quality standards.RESPONSIBILITIES: • Understand customer requirements: Work with AI Forward Deployed engineers to understand customer use cases, requirements for AI agents and their business objectives. Review customer’s existing human agent call recordings, scripts, training documents, FAQs/knowledge bases and brand guidelines to inform their AI Agent., • Shape Conversational Experiences: Build AI Agents on the Regal AI Agent Platform leveraging prompt engineering and conversational flows; tune AI agent settings (STT, LLM, TTS) to achieve the conversational quality that is Regal’s signature and that meets customer’s requirements and business objectives., • Build Custom Functions/Tooling: Understand the limitations of LLMs and where code is needed to achieve certain use cases/performance. Use your coding chops to build custom functions that allow your AI Agents to take actions such as validate zip code, schedule callback, update profile., • QA Test: Develop test cases and thoroughly test your AI Agents to ensure they pass Regal and the customer’s quality bar. Develop tooling, where needed, to scale QA testing and deliverables to build customers’ confidence in AI Agents so they don’t have to put QA hours against it, • Iterate & Learn: Review agent performance in partnership with AI Forward Deployed Engineer who owns the client relationship. Iterate the AI Agent based on customer success criteria, • Codify Best Practices: Leverage, share, and document best practices for building AI Agents and achieving certain use cases. Participate in prompt engineering forums and research best practices to add to our own techniques. Document what we’ve learned in a digestible way for internal and external consumption, • Deliver Product Feedback: Work closely with Regal PMs and Engineers to give feedback on the Regal AI Agent Platform. As the primary user of the product, you’ll spot issues, product gaps, and new capabilities that will help you deliver better performing AI Agents faster – help inform these features!, • Support Sales Demos: Work with the sales team to build AI Agent MVPs during the sales process to demo agent capabilities to prospectsABOUT YOU:, • Technical Chops: You’ve received a Bachelor’s or Master’s degree in a technical field (i.e. Computer Science, Engineering, Data Science) or have equivalent experience with prompt engineering., • Professional Work Experience: You have 1-2 year(s) of work or internship experience at start-up tech companies, or impressive personal/school projects that you can provide documentation for., • Demonstrated Curiosity for AI & Voice: You’re excited about the potential of Voice AI, and keep up with the latest products in the space. You’ve experimented with conversational design or prompt engineering for a school, work or personal project., • Analytical Thinking & Problem Solving: You see beyond the immediate ask, being able to break down problems into their component parts and tackle them iteratively. The ideal candidate likes to tinker and try new approaches, borrowing ideas from others and building from their own previous experiences, • Time Management Skills: You know how to prioritize among competing tasks (or ask for help when needed), manage deadlines, and proactively keep your team & other stakeholders in the loop., • Relentless Ownership: You own accountability for the success of your work, making smart trade-offs, iterating quickly, and doing whatever it takes to ship on time. “Not my problem” isn’t in your vocabulary., • Entrepreneurial DNA: You’re considering being a founder one day. You thrive in fast-paced, ambiguous environments and absorb everything. Adaptability and growth mindset are qualities that help you navigate change and complexity with ease.AI Product Specialist vs. AI Forward Deployed Engineer - What's the Difference?, • The AI Product Specialist is more internal-facing, part of a centralized team using the Regal AI Agent Platform to build and test AI agents, codifying best practices and processes for AI Agent development and QA testing, and giving feedback to our product and engineering teams on how the platform needs to evolve (as well as building demos for the sales and marketing teams and working on internal projects). AI Product Specialists have a technical degree, but only 0-2 years of previous experience., • The AI Forward Deployed Engineer is more customer-facing, owning the launch and overall success of each AI Agent deployment and customer relationship, ensuring AI Agents can successfully integrate into the customer’s existing systems and workflows and achieve their business goals (as well as growing revenue by identifying more use cases and opportunities for AI Agents). AI Forward Deployed Engineers have 3+ years in a technical customer-facing role (e.g., Solutions Engineer, Implementation Consultant) or have PM experience in a tech environment.BENEFITS/PERKS:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation

Job DescriptionFilevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency. Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country. About Filevine Filevine is a rapidly growing software company pioneering a new way of managing complex requirements and tasks. We save our users valuable time, improve productivity and efficiency, and drive a higher level of customer satisfaction by improving communications. Filevine is known for powerful analytics, innovative organizational science, and a world-class user experience. The company has an extraordinary team of passionate professionals who love working together to help organizations thrive. Mission Filevine is building the seamless intersection between legal and business by creating a world-class platform to help professionals scale. Job Summary Reporting to the Senior Vice President of Sales, the VP will lead a team of Directors to oversee the Account Executives focused on net new customer acquisition and revenue growth. The ideal candidate will have a proven track record of exceeding revenue targets and building high-performing sales teams. You will be setting the vision and strategy for our net new revenue growth with our Sales organization—we believe that pipeline management and standardized sales processes are the backbone of our ongoing sales and business success. You will partner with the sales leadership team to identify opportunities for process improvement and facilitate the successful implementation of new sales strategies to ensure a well-defined and efficient sales process. The ideal candidate will have great attention to detail, coupled with an ability to collaborate flawlessly across the organization—particularly with Sales, Marketing, Strategic Partnerships, CFL and Finance.Responsibilities: • Develop and execute the sales strategy to achieve aggressive net new revenue growth targets from mid-market and enterprise customers., • Build and lead a team of skilled Account Executives, hiring top talent and developing existing team members., • Establish effective sales processes, methodologies, and enablement programs to drive sales productivity and performance. Continuously optimize to improve sales efficiency and close rates., • Define sales territories, quotas, compensation plans, and metrics to drive the right selling behaviors and new customer acquisition., • Conduct regular pipeline reviews, coach Account Executives, and oversee deal progression to meet revenue targets., • Partner with Marketing to align lead generation and campaign efforts with sales priorities. Provide input into ideal customer profiles, messaging, and positioning., • Track key performance metrics like new revenue growth, average deal size, sales velocity, win rates, and customer acquisition costs. Report on progress and address gaps., • Build relationships with customers and industry influencers to strengthen the company's brand and grow the sales pipeline., • Stay up-to-date with relevant sales technologies, tools, and processes to enhance team productivity., • Assist in all facets of sales planning, including regular updates to quotas, headcount, and sales plan, • Drive analytical support and provide to leadership to improve strategies, customer and prospect coverage models and sales team configurations to optimize sales effectiveness, • Maintain key performance metrics and dashboards that help the sales organization focus on performance driversQualifications:, • 5+ years of sales leadership experience, ideally in a high-tech or SaaS company targeting mid-market and enterprise customers., • Track record of success achieving or exceeding net new revenue growth targets., • Strong coaching and people leadership abilities. Experience building high-performing sales teams., • Data-driven mindset. Relies on metrics and analytics to optimize sales performance., • Excellent communication and negotiation skills. Ability to lead strategic conversations with senior executives., • Knowledge of sales performance optimization and sales enablement best practices.

Job Description:\n\n At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.The Role You'll Play: As Lead Product Manager, Professional Services, you'll operate at the intersection of product strategy, customer need, and commercial opportunity—helping to shape solutions that extend our product portfolio and support strategic customer outcomes.Define and drive the product approach for Professional Services-led opportunitiesIdentify where customer needs can be solved through scalable product extensions, configuration, or targeted enhancements.Evaluate opportunities through the lens of customer value, strategic fit, implementation complexity, and long-term maintainability.Help shape a thoughtful path forward for requests that sit adjacent to—or outside of—the existing roadmap.Bring product rigor to opportunities that are often cross-functional, time-sensitive, and not always neatly defined within the existing roadmap.Partner across Product, Engineering, Sales, Customer Success, and Professional ServicesTranslate customer-driven requests into clear product decisions, recommendations, and next steps.Collaborate closely with cross-functional stakeholders to align on priorities, trade-offs, and execution plans.Build strong rapport with internal counterparties to move highly horizontal opportunities forward across the product portfolio.Use first-principles thinking to solve ambiguous problemsBreak down loosely defined asks into clear problem statements and practical solution paths.Determine what a "good enough" solution looks like based on customer need, available tools, technical constraints, and business urgency.Balance speed and flexibility with product quality, scalability, and roadmap integrity.Bring clarity and structure to roadmap-adjacent workAdd product discipline to opportunities that may begin with limited discovery or incomplete requirements.Help distinguish between one-off customer requests, repeatable product patterns, and strategic platform investments.Create clarity around ownership, scope, and the right level of investment for each opportunity.Lead initiatives from definition through execution and launchDrive work from early opportunity sizing and problem framing through delivery, launch, and iteration.Partner with Engineering and Design to ensure solutions are feasible, intuitive, and high quality.Maintain strong cross-functional alignment and clear communication throughout the product lifecycle.Use data and customer insight to guide decisionsBring data fluency to reporting, analytics, and customer-specific insight requests.Use qualitative and quantitative inputs to shape prioritization, validate solutions, and measure outcomes.Support reporting-heavy or analytics-driven opportunities with confidence and precision.Help build a repeatable Professional Services product modelContribute to a more consistent approach for evaluating and delivering strategic customer extensions.Help the organization balance custom opportunity work with scalable product investment.Ensure Professional Services-led efforts stay aligned with the broader B2B software product strategy.Experience You Bring:6–10 years of product management experienceStrong experience in B2B SaaS, platform, or operational software environments.Proven ability to lead both discovery and execution across complex product areas.Comfortable operating in fast-moving environments where priorities may evolve quickly.A track record of solving ambiguous, cross-functional product problemsExperience turning loosely defined requests into thoughtful, high-impact solutions.Ability to navigate opportunities that span multiple teams, systems, or product domains.Sound judgment in deciding when to push for scale, move quickly, or constrain scope.Strong first-principles thinking and product judgmentAbility to assess trade-offs and determine what "good enough" looks like in context.A practical mindset that balances speed, customer value, maintainability, and long-term strategy.Confidence making progress in situations where discovery is incomplete or evolving.Experience partnering with customer-facing teams on strategic opportunitiesWorked closely with Sales, Customer Success, and/or Professional Services on customer-driven requests.Able to translate commercial asks into clear product thinking and actionable execution paths.Understands how to support strategic customer needs without losing sight of long-term product direction.Excellent cross-functional collaboration and influenceStrong relationship-building skills across Product, Engineering, Design, and go-to-market teams.A reputation for being collaborative, helpful, and effective in horizontally scoped work.Ability to influence without direct authority and create momentum across teams.Strong data fluencyComfortable working with reporting, analytics, and data-driven product questions.Able to use quantitative insights to support prioritization, problem diagnosis, and solution validation.Experience with custom reporting, analytics-heavy workflows, or customer-specific data needs is a strong plus.A high-ownership mindset and bias for actionBrings structure to ambiguity and helps teams move forward with clarity.Operates with urgency while maintaining sound product judgment.Focuses on delivering outcomes, not just generating ideas.A balanced product background is a plusIdeally brings experience in consumer product earlier in their career and B2B product more recently.Understands both user experience craft and the commercial motions required in B2B environments.Can bridge customer empathy, product intuition, and business pragmatism effectively.A practical, customer-centered approachEmpathy for customers and the challenges they face in real operating environments.A collaborative approach to solving complex problems in ways that are useful, scalable, and aligned with the business.Strong instinct for building solutions that work for both customers and the broader platform. About the Role We're seeking a Senior Product Manager, Platform to serve our internal product development squads and help guide us towards the platform of the future for Playlist. This role sits at the intersection of developer experience, infrastructure, security, and software development lifecycle (SDLC) operations. You'll work cross-functionally with engineering, SRE, security, and application teams to deliver intuitive, scalable, and secure platform capabilities that accelerate developer productivity and enable our business objectives.What You'll DoDeveloper Engagement & AdvocacyBe the voice of our internal developers. Collect pain points, usage patterns, and feedback from engineering teams across Mindbody to develop an informed POV on the biggest opportunities for Platform teams to better serve the organization.Evangelize platform capabilities. Help development squads understand what the platform offers, how to best leverage platform products and other tools, and where opportunities exist for partnership and collaboration.Roadmap Synthesis: Work with AI tooling and analytics to synthesize this information and integrate it into strategic planning.Platform Strategy & ExecutionOwn the platform roadmap across key themes including reliability & performance, platform modernization, developer experience, and operational excellence.Drive initiatives to improve developer experience, CI/CD workflows, infrastructure abstraction, security, and observability.Partner with security, compliance, and architecture teams to ensure platform capabilities are scalable, secure, and meet enterprise standards.Measurement & ImpactWork with platform squads to define North Star metrics and establish a framework for tracking success metrics that demonstrate business impact.Measure platform adoption and effectiveness.Communicate the value of platform investments to leadership and stakeholders through data-driven storytelling.What You'll BringRequiredEnterprise developer tooling experience: Proven track record building "Platform as a Product" either internally at scale or as an external offering.Developer-focused product management: Deep experience building tools, services, and APIs consumed by developers. You understand what makes developers productive and can translate technical requirements into product strategy.Technical depth: Ability to engage credibly with engineering teams on technical topics including infrastructure, CI/CD, observability, security, platform architecture, and GenAI Coding Tools.Hands on experience with one or more of the following areas: Kubernetes ecosystem (EKS, Karpenter, or Kyverno), CI/CD (Github Actions, Azure DevOps), Infrastructure-as-Code (Terraform, Pulumi, or CloudFormation), Observability (New Relic, Datadog, or Grafana), GenAI Coding Tools (Copilot, Cursor)Cross-functional leadership: Track record of driving complex initiatives across multiple engineering teams, with influence rather than authority.Data-driven decision making: Experience defining metrics that matter and using data to prioritize, communicate impact, and drive continuous improvement.Nice to HavePrevious experience as an SRE, software engineer, or in a similar technical roleExperience with platform modernization and legacy system migrationsFamiliarity with developer portal tools, service catalogs, and internal developer platformsExperience in SaaS or B2B environments serving technical audiencesExperience collaborating and aligning with global teams and moving projects forward asynchronouslySuccess in Your First Year30 Days: Build relationships across platform and application development squads. Establish regular touchpoints with key developer teams and their leaders. Begin synthesizing feedback from support channels.90 Days: Deliver a refined platform vision and 2026 roadmap aligned with strategic themes. Launch developer engagement initiatives. Establish baseline metrics for platform health and developer satisfaction.6 Months: Drive measurable improvements in key metrics (deployment time, DevEx scores, platform infrastructure adoption). Increase platform visibility and adoption across engineering. Establish the platform as a trusted partner to development teams.1 Year: Demonstrate clear business impact through improved reliability, faster delivery cycles, and higher developer satisfaction. Position the platform for scale as Mindbody grows. Build a community of platform advocates across the organization.Why This Role Matters Platform Engineering at Mindbody touches every aspect of our technical operation—from how quickly we ship features to how reliably our services run to how secure our customer data remains. This role has the unique opportunity to accelerate every engineering team's effectiveness, enabling us to deliver better experiences for the millions of consumers and businesses who rely on Mindbody. As the first dedicated Platform PM, you'll shape not just what we build, but how we think about internal platforms as products. You'll establish practices, metrics, and relationships that will scale with the company for years to come.Pay transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $151k to $201k. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans. Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

Job Description We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Unlock Your Earning Potential! We offer a competitive starting hourly rate of $22/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: • Pay Range: $22-$24 hourly, • Starting Pay: $22/hr, • At 3 Months: $22.50/hr And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you: • Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons, • Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed., • Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy., • Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter), • Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!, • Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!, • Professional Development: Extensive internal growth and professional development opportunities We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: • Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training), • Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive, • Complete customer paperwork and include thorough notes in our customer tracking system, • Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy., • Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements., • Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems., • Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana)., • California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana)., • Nevada, Tennessee, and Virginia employees must apply for a Salesperson license within the first two weeks of employment (process sponsored by Carvana). Obtaining this license is a condition of employment; failure to secure it may impact continued employment in this role. General qualifications and requirements • Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat)., • Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours), • Must be able to read, write, speak and understand English, • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat, • Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."

Job DescriptionAre you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list. Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 66 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit pattern.com or email . Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®. Frequently Asked QuestionsWhat is a day in the life of a Senior Ecommerce Manager of Apparel? • Manage a portfolio of 2–4 apparel partner brands, driving sales performance, marketplace growth, and brand visibility across ecommerce platforms., • Develop and execute comprehensive marketplace strategies for each apparel brand, optimizing product assortment, pricing, and digital merchandising in line with seasonal trends and consumer insights., • Oversee daily marketplace operations, including product uploads, content optimization, inventory monitoring, and promotional campaign execution for apparel SKUs., • Serve as the go-to apparel marketplace expert, maintaining deep knowledge of platform algorithms, apparel category best practices, and emerging ecommerce trends., • Analyze competitive apparel landscapes to identify whitespace opportunities and inform growth strategies for partner brands., • Lead regular business review meetings with brands, delivering actionable insights on apparel category performance, inventory health, and merchandising effectiveness., • Ensure operational excellence by coordinating with internal teams to guarantee seamless execution of merchandising, order fulfillment, and customer experience initiatives., • Partner with Operations to proactively manage inventory, address supply chain challenges, and maintain in-stock availability for key apparel styles., • Collaborate with Advertising and Marketing teams to align promotional efforts with merchandising and seasonal apparel launches.What will I need to thrive in this role?, • Bachelor’s degree in Business, Merchandising, Marketing, or a related field., • Proven experience leading ecommerce or online marketplace efforts for apparel brands (D2C, Amazon, Walmart.com, or similar platforms)., • Advanced analytical and data management skills, with the ability to interpret sales data, market trends, and consumer behavior to shape apparel strategy., • Strong self-motivation and proactive approach, thriving in a fast-moving apparel ecommerce environment., • Unwavering commitment to ethical standards, brand integrity, and customer satisfaction.What does high performance look like?, • Consistently delivers on all projects and assignments with attention to quality and deadlines., • Demonstrates full ownership and accountability over apparel brand initiatives, seeing projects through from concept to execution., • Effectively communicates and manages up and across leadership and cross-functional teams, to ensure alignment and actioning with speed and accuracy., • Actively engages in team and cross-functional collaborations, bringing forward ideas and engaging in constructive dialogue., • Maintains exceptional organization and attention to detail, ensuring flawless execution across all apparel ecommerce tasks.What is my potential for career growth?, • You will work alongside a team of Senior Ecommerce Managers of Apparel and report to the Director of Apparel, with regular mentorship from the VP of Ecommerce, • You'll be immersed in a data-driven, results-oriented environment with exposure to senior leadership and key partner brands., • Opportunities to lead impactful projects, expand your skillset, and contribute ideas in a collaborative setting are abundant., • High performers have a clear pathway to expanded leadership responsibilities and broader strategic influence within Pattern’s growing apparel division.Sounds great! What’s the company culture? We are looking for individuals who are:, • Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes., • Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data., • Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern., • Team of Doers- Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.What is the hiring process?, • Initial phone interview with Pattern’s talent acquisition team, • Video interview with a hiring manager, • Onsite interview with a panel of department leaders, • Professional reference checks, • Executive review, • OfferHow can I stand out as an applicant?, • Discuss professional accomplishments with specific data to quantify examples, • Provide insights on how you can add value and be the best addition to the team, • Focus on mentioning how you would be partner obsessed at Pattern

Job DescriptionGopuff is seeking a Process Lead for our Operations team. Reporting to the Site Leader or Manager, this role is a core part of the leadership team with the responsibility to ensure order accuracy and fast, efficient delivery to our customers. During your shift, you will lead the performance and day to day tasks of both the Pack and Receive and Kitchen* teams. The success of the team will rely on your ability to coach and motivate the team with a focus on perfecting the customer experience for each order. We put our customers first. Customers turn to Gopuff to deliver their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks. Responsibilities:-Pack orders and receive inbound inventory during low vol / min staffed periods-Completing ICQA in low vol / min staffed periods- Support the associate team in path when there are any gaps in shift coverage, which may include the use of carts, pallet jacks, dollies and other equipment to move product-Quarterback and direct all associate activities during the shift-Escalate in real time any site issues to Site Leadership, Regional Leadership, and Live Monitoring for assistance-Ensure completion of close/open checklists for OA team-Oversee execution of all facility operations and delivery processes for your shift, while ensuring that subsequent shifts are setup to succeed-Develop and train new associates within site and kitchen* (if/when Site Leadership is unable to be on shift)-Manual intervention of driver routing & dispatching.-Shelf move activities (for reorganization & backstock)-Execute all site-specific projects or initiatives (including but not limited to audit counts, new hire onboarding, food safety and cleanliness audits etc.)Conduct damage + expiry process auditsAssist in meeting performance objectives including but not limited to site labor management during shift, order volume, pack times, mispack rates, inventory accuracy and bottlenecking-Troubleshoot/ root cause analysis for defects within shift-Stand, push, pull, squat, bend, reach and walk during shifts-Handle products that may contain tobacco, nicotine, and/or alcohol-Work in freezer locations periodically throughout shifts-Complete additional assigned duties based on the needs of the business Qualifications:-2 years of internal Gopuff experience-2+ years of leadership experience in retail, grocery, military, restaurant or equivalent experience -1+ years of experience in improving processes and efficiencies and ServeSafe Certification highly preferred -Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends-Team-oriented mentality- Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business- Ability to stand, bend, reach and walk during shifts- Ability to lift up to 49 pounds #LI-DNPWhat We Offer • Medical/Dental/Vision Insurance (for full-time employees), • 401(k) Retirement Savings Plan, • 25% employee discount & FAM Membership, • Vacation and Sick Time for eligible employees, • EAP through AllOne Health (formerly Carebridge)Pay:, • Gopuff pays employees based on market pricing, and pay may vary depending on your location. Compensation for U.S. locations is based on a cost-of-labor index for that geographic area., • New York, NY Pay Rate: USD $20.25

Job Description What You’ll Do We are looking for an experienced and results-driven Digital Print and Mail Manager to lead our team, oversee daily operations, and drive revenue growth through strategic sales efforts, including cold calling and networking. You could be the ideal candidate if you have a strong background in digital printing and mailing services, exceptional leadership skills, and a proven track record of achieving sales targets. This role involves managing people, equipment, supplies, vehicles, and administrative functions to ensure operational efficiency and financial success. You will also ensure all contractual and non-contractual requests are completed as per Service Level Agreements (SLA’s) and in compliance with Statements of Work (SOWs) and other contractual obligations. Your Responsibilities Will Include: • Operations Management – Oversee the daily functions of the digital print and mail shop, ensuring smooth workflow and on-time service delivery., • Sales & Business Development – Identify new revenue opportunities, develop client relationships, and expand the department’s market presence., • Team Leadership – Hire, train, and manage print and mail staff, fostering a high-performing and engaged team., • Quality Assurance – Maintain high-quality standards for print and mail projects, ensuring accuracy and compliance with customer specifications., • Customer Service – Address customer inquiries and concerns professionally, delivering effective solutions to enhance satisfaction., • Inventory & Equipment Management – Monitor stock levels, minimize waste, and ensure all equipment is properly maintained and operational., • Scheduling & Resource Optimization – Develop work schedules, ensuring appropriate staffing coverage for peak periods and special projects., • Budget & Cost Management – Assist in budget preparation and monitor expenses to ensure cost-effectiveness and profitability., • Process Improvement – Evaluate and refine operational processes to maximize efficiency and productivity., • Bachelor’s degree in graphic design, Business Management, or a related field OR equivalent work experience., • Minimum of 5 years in a managerial role within digital printing, direct mailing, or statement printing services., • Proven experience in sales and business development within the industry., • Experience with Xerox printers, Canon Image Press (700, 750, 1000), Canon Vario Print, Riso 9450, Pitney Bowes Mail Relay 8000, Neopost, or Quadient Mail Folder Inserters, and various cutting and finishing equipment., • Proficiency in software such as Excel, PDF format, Solimar, Planet Press, Connect, Flash XP, FTP, Oracle, Microsoft Suite, Mail Manager, and Command Fiery Workstation, AS/400, AIMS., • 633 Third Avenue (between 40th and 41st Streets), • Tuesday – Saturday, 7:30 AM – 4:30 PM., • Availability for Sundays and after-hours work as needed. The Fedcap Group is a family of companies that provides programs and services that change the lives of people facing barriers to economic and social well-being. We help individuals move toward independence as valued members of their communities and in the workplace. Fedcap was one of the first vocational rehabilitation programs for the physically disabled in the United States, and we have broadened our services to support many others who are marginalized. Founded in 1935 by three World War I veterans unable to find work because of their military service disabilities, Fedcap has become a vibrant organization with endless opportunities. Fedcap employees take pride in their work and enrich the lives of others. We are each a part of a team that makes a difference every day and provides the “Power of Possible.” The Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EOE employer committed to diversity. EOE Company DescriptionMission: To create opportunities for people with barriers to economic well-being. In 1935, Fedcap Rehabilitation Services was founded by three men in NYC who had sustained injuries in WWI and literally changed the world for people with physical disabilities. It now provides an array of services to youth and adults helping thousands each year graduate from high school, obtain vocational certification or a college degree, become work ready, obtain meaningful employment and achieve long-term economic well-being. Renamed The Fedcap Group in 2018, Fedcap Rehabilitation Services continues to be a trailblazer in providing opportunities for people with challenges and disabilities and their families. People with disabilities are strongly encouraged to apply. We believe that a workforce inclusive of individuals with disabilities strengthens our organization and enhances our ability to deliver high-quality services to the communities we serve. EOEMission: To create opportunities for people with barriers to economic well-being.\r\n\r\n\r\nIn 1935, Fedcap Rehabilitation Services was founded by three men in NYC who had sustained injuries in WWI and literally changed the world for people with physical disabilities. It now provides an array of services to youth and adults helping thousands each year graduate from high school, obtain vocational certification or a college degree, become work ready, obtain meaningful employment and achieve long-term economic well-being.\r\n\r\n\r\nRenamed The Fedcap Group in 2018, Fedcap Rehabilitation Services continues to be a trailblazer in providing opportunities for people with challenges and disabilities and their families.\r\n\r\n\r\nPeople with disabilities are strongly encouraged to apply. We believe that a workforce inclusive of individuals with disabilities strengthens our organization and enhances our ability to deliver high-quality services to the communities we serve.\r\n\r\nEOE

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. About the Admissions and International Fulfillment Team: Admissions owns the fan journey from purchase to venue entry. We orchestrate a real-time fulfillment network connecting sellers, systems, and experiences to get buyers in – reliably and delightfully. When things go wrong, we diagnose and resolve issues fast through resilient systems, automation, and AI-driven interventions that protect the buyer experience and strengthen marketplace trust. International Fulfillment extends this mission globally. Our goal is simple and ambitious: deliver a post-purchase experience that works seamlessly across markets with very different norms, expectations, and operational realities. We are building systems that make a complex global marketplace feel simple, reliable, and intuitive for international fans. About the Role: As a Product Manager – International Fulfillment, you will own the end-to-end post-purchase journey for fans outside North America. You'll work across engineering, operations, and customer experience teams to design products that meet the unique needs of international buyers and sellers — from the moment a ticket is purchased until the moment they enter the venue. You will identify opportunities across diverse markets, synthesize on-the-ground insights, and turn them into scalable product strategies. This role is ideal for someone who thrives on understanding customers deeply, solving ambiguous problems, and connecting operational complexity to elegant product solutions. This is a rare, GM-like product role: broad, customer-centric ownership across multiple systems and markets, with the chance to define how StubHub serves millions of international fans as we grow globally. Location: Hybrid (3 days in office / 2 days remote) – New York, NY What You'll Do: Champion the International Post-Purchase Experience • Act as the owner of the entire post-purchase journey for our international fans – designing systems that scale across borders and customer needs., • Understand the nuances of diverse markets and customer cohorts, turning insights into product opportunities and long-term strategic direction., • Own a broad problem space with guidance – defining priorities, success metrics, and product direction across all international markets., • Identify friction points and unmet needs across the end-to-end experience, from purchase to venue entry., • Collaborate closely with engineering, operations, and customer experience teams to bring solutions to life., • Translate market differences and operational realities into scalable product requirements and system designs., • Use data, experimentation, and customer research to identify high-potential opportunities for improving performance in international markets., • Improve key outcomes such as fulfillment reliability, customer understanding, and post-purchase confidence., • 2–5 years of experience in product management, ideally in consumer-facing or marketplace environments., • Demonstrated ability to work through ambiguity – framing problems, identifying insights, and defining product direction., • Strong analytical fluency: comfortable with SQL, dashboards, and data-driven prioritization., • Experience partnering with engineering teams and translating customer needs into actionable technical requirements., • Customer-obsessed mindset with a track record of using qualitative and quantitative insights to shape product decisions., • Strong cross-functional collaboration skills – especially with operations and customer experience teams., • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact., • Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed., • Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$120,000—$170,000 USDAbout UsStubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found hereWe are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Location: NY - must reside in NY tri state area (NY/NJ/CT) 3-4 days in NY office, subject to change to 5 days based on business needs. Learn more at What You Would Get To Do The Project Manager is responsible for supporting clients with both internal and client-facing events and conferences, delivering exceptional service through effective project management and creative solutions. This role involves overseeing all aspects of event operations, from initial briefing to post-event reconciliation. Key responsibilities include managing project plans, collateral, registration, transportation, hotel accommodations, entertainment, food and beverage, audio/visual needs, webcasts, staging, speaker coordination, and event execution. There is a requirement for onsite events to travel domestically or abroad as required. Your Contributions • Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity, • Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting, • Sourcing, negotiating and managing site selections, contract management for venues and suppliers, • Coordinate registration, food and beverage, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management, • Work seamlessly with key internal partners on event deliverables (i.e. Marketing for print and digital design and collateral elements, Production on Audio Visual, Event Technology team on web builds, data team on attendee management, Legal and Compliance as required, etc.), • Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders, • Co-plan with colleagues and the client on larger scale programs; strong team player, • Ensure adherence to the client's standards of operation and policies and that compliance and risk guidelines are followed, • Travel when applicable for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events, • Post event wrap up including final attendees, budget reconciliation, observations, as well as client debriefs for year over year improvements, • 5–7+ years' event management experience, preferably in a corporate or financial environment, • Experience in events, conferences, meeting and production management, including but not limited to C-level executive events, cocktail receptions and dinners, meetings and multi-day events, • Experience in working with and managing senior clients, • Proficient with Microsoft Office applications such as PowerPoint and Excel, • Motivated, self-starter, ability to work independently and project plan; ability to think innovatively, • Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines, • Virtual event experience preferred – Webex and Zoom experience a plus, • Leadership/influencing/negotiation and decision-making skills, • Adaptable and resourceful individual able to follow guidance while working independently; proactive in generating ideas and creative solutions, • Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles, • Strong client management skills, • Strong oral and written communication skills, • Ambitious, proactive and highly organized, • Willing to travel to various locations for site-visits and on-site management of events, • Experience working with large and complex databases preferred, Cvent experience preferred, • Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-hybrid #LI-KM1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job DescriptionRedefine the future of live entertainment tech Welcome to vivenu, the global leader in event ticketing tech and one of the world’s fastest-growing live entertainment tech firms. We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic business advantage. Backed by over $65 million in funding, our platform empowers event organizers to own their brand experience, unlock deep data insights, and seamlessly integrate ticketing into their digital infrastructure. With six offices worldwide and growing, we deliver a customizable, intuitive solution and industry-leading support that simplify even the most complex ticketing challenges – helping organizers deliver exceptional experiences and drive real growth. Join us and build the future of live entertainment.As an Enterprise Account Executive - Live Entertainment, you will: • Shape vivenu’s strategy in the live entertainment vertical, working closely with leadership to identify where cutting-edge tech meets high-demand events., • Hunt and convert target accounts — including festival organizers, touring promoters, concert operators, and large-scale live event organizations., • Translate industry empathy into results: understand the high-stakes realities of on-sales, VIP experiences, secondary market challenges, and complex promoter settlements., • Lead high-impact discovery and product conversations that demonstrate ROI, operational scalability, and the power of data ownership., • Manage multiple stakeholders across C-suite executives, tour managers, marketing directors, and venue operations teams., • Build and promote long-term partnerships, ensuring vivenu becomes the primary technology backbone for the world’s most exciting live tours and events., • Stay at the forefront of live event innovation, while maintaining a sharp pulse on competitors and market trends.What you will need to succeed in this role:, • A Bachelor’s Degree or equivalent in Business Administration, Music Business, Sports/Entertainment Management, or a related field., • 10+ years of customer-facing or sales experience, ideally in high-growth SaaS environments or the live entertainment industry., • Experience selling technology or enterprise solutions to promoters, festivals, or venues — or hands-on experience working within these environments., • You have early-stage DNA, ideally as a founding member or one of the first 10 employees in a startup where you excelled at creating your own path and enjoyed building the plane while flying it., • Experience in digital consultancy or transformation, particularly in helping organizations adopt new technologies or optimize digital strategies., • Deep passion for the live experience and a drive to empower the organizers who bring fans and artists together., • Exceptional communication and storytelling skills; able to connect technology to purpose., • A consultative, disciplined approach to sales, with the grit required to win in a fast-paced, relationship-driven industry.

Job DescriptionCompany Description Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge Job Description The Director of Client Development is responsible for building and leading a comprehensive client strategy that strengthens relationships, drives loyalty, and increases lifetime value across the customer base. This role focuses on cultivating deeper engagement with high-value clients through personalized outreach, strategic programming, and elevated service experiences. The Director will cultivate and oversee the development of clienteling initiatives, loyalty and engagement strategies, and data-driven insights that enable teams across the organization to deliver exceptional and highly personalized customer experiences. Working cross-functionally with marketing, sales, operations, digital, and property teams, this leader ensures that the brand consistently recognizes, understands, and anticipates the needs of its most valued clients. Key Responsibilities Client Strategy & Development * Define and lead the global client development strategy focused on loyalty, retention, and lifetime value. * Identify key client segments and develop targeted engagement strategies for high-value and high-potential customers. * Establish frameworks for building deeper client relationships across all touchpoints. Clienteling & Personalization * Develop and scale clienteling programs that enable teams to deliver personalized outreach and experiences. * Partner with property and commercial teams to elevate recognition of returning and VIP clients. * Create best practices for personalized communication, gifting, and curated experiences. Customer Insights & Segmentation * Leverage CRM and customer data to identify behavioral insights and opportunities for deeper engagement. * Define meaningful client segments and translate insights into actionable strategies. * Monitor trends in luxury consumer behavior and client expectations. Loyalty & Engagement Programs * Develop and manage initiatives that strengthen brand affinity and encourage repeat engagement. * Design programs and experiences that reward loyalty while maintaining the exclusivity of the brand. * Identify opportunities to deepen engagement through curated events, experiences, and partnerships. Cross-Functional Leadership * Partner closely with marketing, digital, operations, and sales teams to ensure consistent client recognition and service excellence. * Align client development initiatives with broader commercial objectives. * Provide guidance and training to internal teams on client engagement and relationship-building practices. Performance & Measurement * Establish KPIs to measure client engagement, retention, and lifetime value. * Monitor program effectiveness and continuously optimize based on performance and feedback. * Deliver insights and reporting that inform broader commercial strategy. Qualifications * 8–12+ years of experience in client development, CRM, loyalty, clienteling, or relationship marketing. * Experience within luxury hospitality, luxury retail, travel, or high-touch service industries strongly preferred. * Demonstrated success building programs that deepen customer relationships and drive repeat engagement * Deep understanding of luxury client expectations and service culture. * Strong experience with CRM systems, customer segmentation, and client data analysis. * Ability to translate insights into meaningful client engagement strategies. * Strong cross-functional leadership and collaboration skills. * Exceptional communication and relationship-building capabilities. * Global experience preferred * Bachelor’s degree in marketing, Business, Hospitality, or related field. Advanced degree is a plus. Additional Information This role may be based in New York, NY. This role offers a base salary range of $140,000-$160,000 plus a comprehensive medical, dental, vision and voluntary benefits, 401k employer match, employer paid life insurance, employee assistance program and a team member hotel stay program. About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit Auberge Collection LLC is an Equal Opportunity Employer, M/F/D/V. Auberge Collection LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Collection LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. About the Role We're seeking a Senior Product Manager, Platform to serve our internal product development squads and help guide us towards the platform of the future for Playlist. This role sits at the intersection of developer experience, infrastructure, security, and software development lifecycle (SDLC) operations. You'll work cross-functionally with engineering, SRE, security, and application teams to deliver intuitive, scalable, and secure platform capabilities that accelerate developer productivity and enable our business objectives. What You'll DoDeveloper Engagement & Advocacy • Be the voice of our internal developers. Collect pain points, usage patterns, and feedback from engineering teams across Mindbody to develop an informed POV on the biggest opportunities for Platform teams to better serve the organization., • Evangelize platform capabilities. Help development squads understand what the platform offers, how to best leverage platform products and other tools, and where opportunities exist for partnership and collaboration., • Roadmap Synthesis: Work with AI tooling and analytics to synthesize this information and integrate it into strategic planning.Platform Strategy & Execution, • Own the platform roadmap across key themes including reliability & performance, platform modernization, developer experience, and operational excellence., • Drive initiatives to improve developer experience, CI/CD workflows, infrastructure abstraction, security, and observability., • Partner with security, compliance, and architecture teams to ensure platform capabilities are scalable, secure, and meet enterprise standards.Measurement & Impact, • Work with platform squads to define North Star metrics and establish a framework for tracking success metrics that demonstrate business impact., • Measure platform adoption and effectiveness., • Communicate the value of platform investments to leadership and stakeholders through data-driven storytelling.What You'll BringRequired, • Enterprise developer tooling experience: Proven track record building "Platform as a Product" either internally at scale or as an external offering., • Developer-focused product management: Deep experience building tools, services, and APIs consumed by developers. You understand what makes developers productive and can translate technical requirements into product strategy., • Technical depth: Ability to engage credibly with engineering teams on technical topics including infrastructure, CI/CD, observability, security, platform architecture, and GenAI Coding Tools., • Hands on experience with one or more of the following areas: Kubernetes ecosystem (EKS, Karpenter, or Kyverno), CI/CD (Github Actions, Azure DevOps), Infrastructure-as-Code (Terraform, Pulumi, or CloudFormation), Observability (New Relic, Datadog, or Grafana), GenAI Coding Tools (Copilot, Cursor), • Cross-functional leadership: Track record of driving complex initiatives across multiple engineering teams, with influence rather than authority., • Data-driven decision making: Experience defining metrics that matter and using data to prioritize, communicate impact, and drive continuous improvement.Nice to Have, • Previous experience as an SRE, software engineer, or in a similar technical role, • Experience with platform modernization and legacy system migrations, • Familiarity with developer portal tools, service catalogs, and internal developer platforms, • Experience in SaaS or B2B environments serving technical audiences, • Experience collaborating and aligning with global teams and moving projects forward asynchronouslySuccess in Your First Year, • 30 Days: Build relationships across platform and application development squads. Establish regular touchpoints with key developer teams and their leaders. Begin synthesizing feedback from support channels., • 90 Days: Deliver a refined platform vision and 2026 roadmap aligned with strategic themes. Launch developer engagement initiatives. Establish baseline metrics for platform health and developer satisfaction., • 6 Months: Drive measurable improvements in key metrics (deployment time, DevEx scores, platform infrastructure adoption). Increase platform visibility and adoption across engineering. Establish the platform as a trusted partner to development teams. As the first dedicated Platform PM, you'll shape not just what we build, but how we think about internal platforms as products. You'll establish practices, metrics, and relationships that will scale with the company for years to come. Pay transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $130k to $175k. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans. Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

Job DescriptionBusiness AnalystEmployment Type: Full-Time, ExperiencedDepartment: Information Technology CGS is looking for business analysts to work with a large federal agency! As a Business Analyst in Business operations and Content Strategy for CGS, you will partner with internal business owners and external partners to understand new business opportunities and define functional requirements. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Support the development of briefings, agendas, and other general documentation support as directed, including training material and demonstration sessions for new and existing technologies to various stakeholders.- Document and analyze business and functional requirements so that they may be accurately translated into process maps and technical system requirements- Develop comprehensive documentation that meets organizational standards, to include but not limited to basic system architectural diagrams/wireframes, concepts of operations, monthly status reports- Create high-level briefings and communications materials for customers, management, and executive stakeholders- Work with the government and team members to identify, recommend, and implement opportunities for service delivery improvement and new technology implementation- Evaluate program materials and develop innovative approaches for improvement- Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation- Develop and implement a deep understanding of Microsoft and Atlassian products and services (Teams, SharePoint, Visio, Jira, Confluence) to translate complex product information into simple, polished, and engaging content- Research, outline, write, and edit new and existing content, working closely with various team members to understand project requirements- Develop content in various media forms for maximum usability, with a consistent and cohesive voice across all documentation- Perform risk management, including identifying, prioritizing, and mitigating risks, and communicating and escalating risks and issues- Support a continuous improvement process by providing recommendations on improving products, services, and processes.- Manage client interaction and expectations regarding team efforts- Identify and coordinate cross-team dependencies and collaboration- Continually seek opportunities to increase customer satisfaction, develop and deepen long-lasting client relationships Qualifications:- Must be a U.S. Citizen- Bachelor's Degree (Computer Science, or engineering)- Must be able to successfully complete a stringent Background Investigation and obtain required Government Security clearance- 7+ years of experience in business analysis, systems analysis, and/or design of information systems programs and related business processes- Experience working with phase-based and Agile delivery methods- Experience with Jira or other Agile tools- Ability to clearly communicate technical concepts to both technical and non-technical users.- Must be able to work well both in a team environment and independently.- Must possess exceptional attention to detail- Excellent interpersonal and communication skills- Familiarity with government projects and policy/procedures teams- Demonstrates ability to interact comfortably with Senior Leadership and/or Government Executives and staff on a day-to-day basis- Experience in managing client requirements and small teams- Excellent analytical skills and business presentation skills Ideally, you will also have:- Experience supporting DHS HQ or other US Federal Agencies - Experience tracking and reporting project or program delivery progress and budget execution- Experience developing project briefs and reports for non-technical audiences - Knowledge of the federal acquisition lifecycle- Familiarity with Business Intelligence and Data Analytics- Project Management, Agile, and/or Cyber Certifications (PMP / ACP / CSM / SAFe / CISM) Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescription 3rd Shift working Wednesday/Thursday/Friday/Saturday/Sunday 11PM to 8AM. This Work Schedule includes working Weekends and Holidays Onsite In The NYC Area. Be Part of the Team Behind the Game Are you ready to bring your network expertise to the global stage of one of the biggest professional sports leagues in the US? Blue Mantis is seeking a highly skilled and versatile, Swiss Army Knife Network Systems Administrator to support enterprise-class data centers and ensure seamless network operations. This role focuses on ensuring high availability and performance of network infrastructure while contributing to game-day success. The ideal candidate will be a proactive and adaptable professional with a passion for innovation, an ability to multitask and reprioritize in real-time and a commitment to delivering excellence in a fast-paced, mission-critical environment. This candidate will be proficient in supporting server and cloud environments but should also have experience with networking as this team will be supporting a wide array of technologies to support the company infrastructure and game day operations. If you thrive under pressure and excel at managing complex technical challenges, this is your opportunity to make an impact. Working for Blue Mantis at this customer, you’ll operate in a high-pressure, high-reward environment, directly impacting game-day success and ensuring a successful fan experience. Bring your technical prowess, leadership and passion for innovation to the league’s fast-paced and mission-critical IT environment. Key Responsibilities * • Server Administration: Manage and maintain Windows, Linux, and Unix environments to ensure optimal performance., • Cloud Operations: Administer cloud platforms including AWS, Azure, and O365 for enterprise workloads and containerization., • Virtualization: Manage, configure, and troubleshoot VMware-based environments to ensure optimal performance, scalability, and availability of virtualized infrastructure., • System Monitoring: Leverage platforms such as SolarWinds and DataDog to ensure network reliability and performance., • Incident Management: Lead network-related incident resolution, ensuring SLAs are met and escalating issues when necessary., • Security Best Practices: Implement and support secure networking solutions, ensuring robust protection in on-premise and cloud environments., • Documentation: Create and maintain detailed network documentation, including topology maps and procedures for troubleshooting. Skills, Knowledge and ExpertiseRequired Skills • Strong experience in NOC operations with expertise in Windows, Linux, and Unix environments using the ServiceNOW ticketing system., • Hands-on experience with cloud platforms (AWS, Azure, O365, VMware) and virtualization/containerization technologies., • Backup and DR Support: Experience supporting and troubleshooting backup and disaster recovery solutions such as Rubrik and Zerto, ensuring data protection and system resilience., • Hands-on experience with firewalls, routing protocols, and network monitoring tools like SolarWinds., • Familiarity with automation tools and scripting, • Excellent problem-solving skills with the ability to adapt to dynamic priorities.Preferred Skills, • Network troubleshooting in data center environments. (Cisco, Palo Alto, Meraki), • Proficiency in scripting languages (Python, PowerShell, Bash) for automating server and cloud operations., • Familiarity with cloud-based networking solutions in AWS, Azure, or O365 environments., • Knowledge of infrastructure capacity planning and performance tuning., • Knowledge of Kubernetes, Docker, and container orchestration for managing distributed applications., • Familiarity with security best practices, SIEM platforms, and endpoint protection., • Experience with advanced video streaming technologies and CDNs., • Familiarity with infrastructure performance tuning and capacity planning.Qualifications, • Provide game day support on major holidays when games are played., • Education: Bachelor’s degree in Computer Science, Information Technology, or equivalent hands-on experience., • Certifications: CCNA, CCNP (or equivalent) ITIL and technical certifications in, servers and/ or cloud (preferred)., • The unique opportunity to be part of the league’s technological foundation., • A challenging, high-energy workplace with direct impact on game-day success., • Hands-on experience with cutting-edge technologies in a mission-critical environment. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required. Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.

Job Description Position: Vice President, Resource Development Reports to: Senior Vice President and Chief Development Officer (CDO) Department: Resource Development Organization Summary: United Way of New York City (UWNYC) works with a coalition of trusted partners to unite community power with citywide possibility. Together, we meet today’s most urgent needs while building transformative solutions for tomorrow — striving for health, opportunity, and prosperity for every New Yorker in every neighborhood. Part of the United Way Worldwide system, one of the world’s most recognized charitable brands, we believe that New Yorkers deserve to thrive where they live and envision a future where all New Yorkers have the resources they need to live long, healthy lives in flourishing and resilient neighborhoods. We strive to model our values in all our relationships, both internal and external: Collaboration, Compassion, Integrity, Accountability, and Superior Performance. Position Overview: In partnership with the Senior Vice President and Chief Development Officer (CDO), the Vice President, Resource Development (VPRD) is responsible for executing on comprehensive fundraising strategies across individuals, corporations, and foundations. They will oversee the planning, development, and implementation of all aspects of UWNYC’s fundraising process, including communications to donors and prospects; prospect research; solicitation of foundation, corporate and individual donors; gift planning; donor stewardship; and fundraising accounting within the customer relationship management (CRM) software system. The VPRD is tasked with managing the human and operational infrastructure needed to diversify UWNYC’s donor base/pipeline, sustaining and growing our budget by securing funding through corporate partners, major gifts, annual giving, planned giving, affinity groups, and sponsorships. Responsibilities include, but are not limited to: Fundraising • Oversee the organization’s portfolio of constituents, board members, and external relationships., • Establish and monitor revenue goals and budgets, in line with organizational and community needs., • Collaborate with the Community Impact programmatic team to gauge funding gaps., • Individually and as a team collective, procure the targeted funding from individuals, foundations, corporations, board members, events, partnerships, crowdfunding and other sources – manage the full fundraising cycle, from prospecting to collection., • Monitor the economic climate and evolving governmental and/or political landscapes., • Adjust fundraising plans and activities in response to opportunities aligned with UWNYC’s mission., • Instill a dynamic, data-driven mindset within the resource development team and internal programmatic colleagues., • Drive decisions informed by reliable market-tested data. Operations and Management • Recruit, develop, retain and lead an effective, high-capacity resource development department team., • Ensure goal attainment and accountability., • Establish and communicate departmental and organization-wide policies, procedures and expectations related to corporate fundraising programs., • Oversee effective use of the donor CRM system., • Serve as its master administrator; assign policies, roles and tasks within the software while ensuring proper internal control and best practices. Communications • Collaborate with the marketing & communications team to create development materials, tools, and other necessary collateral supporting major gifts, grants, planned giving, campaigns, events, and other efforts., • Ensure quality control and consistency over messaging and information exchanges with donors and partners., • Review and contribute to annual reports, newsletters, and online materials., • Leverage digital platforms and the use of social media and technology in fundraising. Candidate Requirements: • Demonstrated passion for UWNYC's mission and core values, strong commitment to racial equity., • Bachelor's degree., • 15+ years of progressively responsible positions in non-profit development and fundraising., • Deep understanding of fundraising strategies, cycles, tasks and techniques: donor research and prospecting, cultivation, moves management, communication, acquisition, solicitation and generation of sequentially increasing charitable gifts., • Track record of securing 6- and 7-figure gifts from individuals, foundations, corporations., • Experience in building, retaining, motivating and managing teams of fundraising specialists., • Skill and tact in cultivating relationships with board members, major donors, corporate executives, and government and community leaders., • Quantitative analysis skills: the ability to understand budgets, financial targets, industry metrics and KPIs., • Event management experience – planning, logistics, budgeting, stakeholder engagement and communications., • Hands-on experience with cloud-based CRM systems (Blackbaud Raiser’s Edge preferred)., • Excellent written, spoken, analytical, and presentational skills., • Social-media and technology savvy. Key Competencies: • Drive for Stakeholder Success, • Effective Communication, • Adaptability and Change Management, • Cross-Functional Capability and Collaboration, • Talent Management and People Development, • Business Acumen and Strategic Direction, • Outward Looking, • Effective Fundraising, • Strategic Relationship Management, • Entrepreneurial and Innovative, • Business Development and Sales, • Volunteer Management Additional Requirements: • Successful completion of background check., • UWNYC is presently on a Hybrid/In-Person work schedule. United Way of NYC Core Competencies for All Staff • Mission Focused: Catalyze others’ commitment to the mission to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations., • Relationship-Oriented: Understands that people come before processes and is astute in cultivating and managing relationships toward a common goal., • Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement, • Results Driven: Dedicated to shared and measurable goals for the common good: creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact., • Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network. United Way of New York City is an Equal Employment Opportunity Employer

Job Description Overview We provide customers with an unparalleled suite of scalable and flexible supply chain solutions. Supported by 1,300 forward-thinking employees, we specialize in 3PL, 4PL, sustainability, technology, contract logistics, packaging design and optimization, and raw materials management. Since 1988, we have grown into a $1.3 billion company with a presence in 27 countries and industry expertise in fashion and apparel, consumer goods, healthcare, energy, and industrials. Summary: National Account Manager The National Account Manager is responsible for promoting and selling Air and Ocean products and services, at a sales office or at the customer’s place of business, to customers who utilize any or all transportation methods for the movement of their product. Must be able to identify and provide solutions for the transportation needs of customers and prospects. Duties and Responsibilities: § Develop and maintain long-term strategic relationships with customers. § Develop a strategic approach to create engagement and win new business. § Identifies and compiles lists of prospective customers for use as sales leads based on information from newspapers, business directories, industry ads, trade shows, internet, and other sources. § Qualifies customers and prospects to determine strategic plans and service requirements. § Provides weekly Sales Reports to the VP Global Sales, Regional Head of Sales, Sales Coordinator, Marketing & Business Development, Rate Administrator, and Branch Managers. § Investigate all sales leads as provided by the Corporate Sales Office and International Agent to include timely written follow-up. § Travels through assigned territory to call on regular and prospective customers to solicit additional business and/or present core services. § Create and present formal presentations representing our service capabilities. § Coordinates and assists with customer implementation and on-going maintenance, including the coordination of customer training. § Quotes prices and credit terms for business obtained. § Completes Account Profile and routes to appropriate branch office and other personnel as designated. § Works with Corporate Sales Administration and Marketing & Business Development personnel to keep account activities and literature up to date. § Prepares reports on business transactions and keeps expenses accounts. § Translate research conclusions into actionable business concepts and plans for broader review and discussion. § Understand market trends, drivers & dynamics - work to promote new products and gain exposure within target markets. § Build a strong external network consisting of key influencers and collaborators within the industry. § Seek out the appropriate contact within the new business opportunity and generate leads, cold calling prospective customers where necessary. Required Skills and Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. · Must be innovative, intuitive, responsive, organized, and analytical. Must possess solid sales fundamentals to include presentation skills, account analysis and development, and sales prospecting. · Strong interpersonal, analytical, problem-solving, and communication skills required. · Proven sales territory success, negotiation, persuasion, and presentation skills. · Comprehensive knowledge and understanding of international and domestic freight forwarding operations, and warehousing/distribution required. · Must demonstrate working knowledge of accounting, logistics, pricing, and informational technology. · A minimum of 25% travel within the region is required. Education and Experience: • Proven track record of successful business development and commercial success in B2B environment., • Experience with negotiations; strong influencing and persuasion skills., • New Business Development experience strongly preferred., • Availability to visit customers, make product presentations, meet in various locations., • Experience inputting and tracking sales-related data into a CRM system. The salary for this position ranges between $90,000 and $130,000 annually plus commission and excellent benefits.

Job Description Salary: $85,000.00 - $90,000.00 Other Forms of Compensation: Driven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experiences for over a century. Embedded in our culture, we deliver exceptional service and aim to be the best part of someone’s day. The commitment of our team members to these core principles makes us an industry leader and an employer of choice for hospitality professionals. Everything we do means more when it’s served with care. The exceptional care and culinary artistry of our team members is nurtured by training, developing, and recognizing our greatest asset – our people. This approach makes the Morrison Living difference. Join us and discover how we build community one meal at a time. Job Summary: An inspirational and organized leader who is not afraid to roll up their sleeves to ensure the overall success of daily kitchen operations including recruiting, training, and food preparation. The Executive Chef will showcase culinary talents through the delivery of show quality food through personal involvement in task performance while developing and empowering the onsite staff. Works to continually improve resident, employee, and client satisfaction while maximizing the financial performance in all areas of responsibility. Will deliver on company objectives by ensuring monthly budget, food and labor costs are met and, the safe handling of food by following safety & sanitation protocols. Leading Culinary Operation: • Lead daily culinary production in preparation and production of meals, food quality and presentation, compliance with all safety and sanitation standards and regulation, team member productivity and performance, cost controls and overall profitability., • Determines how food should be presented and create decorative food displays., • Provide direction on menu development based on product availability; creates distinctive specials that incorporate seasonal or special ingredients., • Seeks out sources for fresh food; monitors all produce and meat for freshness., • Maintain product consistency by conducting inspections of seasonings, portion, and appearance of food., • Research customer preferences and develops a menu which incorporates local foods and flavors., • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions., • Demonstrate new cooking techniques and equipment to staff., • Supervises and coordinates activities of cooks and workers engaged in food preparation., • Ensure compliance with federal, state, local and company health, safety, sanitation standards., • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance., • Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety., • Monitors the quality of raw and cooked food products to ensure that standards are met., • Follows and enforces food safety and sanitation guidelines., • Participates in the development and implementation of business strategies for the community which are aligned with the client’s overall mission, vision values and strategies., • Manages department controllable expenses including food cost, supplies, uniforms, and equipment., • Develops and implements guidelines and control procedures for purchasing and receiving areas., • Analyze financial and operational information on an ongoing basis to adjust business plans, labor requirements, and operating costs., • Develop, implement, and manage the department's budget; continually analyze, forecast, monitor, and control the labor and food costs through various methods to meet/exceed management/budget objectives., • Identify major revenue and expense opportunities and possible problems., • Controls food cost, labor, and other expenses; monitors actual versus budgeted expenses., • Oversees the food inventory, purchasing, control, and disbursement of all food supplies., • Creates 100% resident satisfaction by providing team members with the training and resources they need to maximize team member engagement and deliver best in class service., • Professional attitude and appearance while engaging with residents and community staff., • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed., • Provides and supports service behaviors that are above and beyond for customer satisfaction and retention., • Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations., • Ensures that employees provide genuine hospitality and teamwork on an ongoing basis., • Uses teamwork to support guests and employees., • Seeks opportunities to improve the customer experience by seeking resident feedback and developing strategies to improve department., • Reviews resident satisfaction results and other data to identify areas of improvement., • Responds to and handles guest problems and complaints. Team Building and Management: • Regularly lead team member meetings, • Establishes goals including performance goals, budget goals, team goals, etc., • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns., • Develops and implements strategies and practices which support team member engagement., • Ensures employees are treated fairly and equitably., • Provides team members with the training needed to understand expectations and perform job responsibilities., • Provides team members with the necessary tools to perform their duties and responsibilities., • Communicates performance expectations and provides team members with on-going feedback., • Provides team members with coaching and counseling as needed to achieve performance objectives and reach their fullest potential. Preferred Qualifications: • A.S. or equivalent experience, • Minimum 5 years of progressive culinary/kitchen management experience, depending upon formal degree or training., • Extensive catering experience a plus, • High volume, complex foodservice operations experience - highly desirable, • Institutional and batch cooking experiences, • Hands-on chefs experience a must., • Comprehensive knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation, • Must be experienced with computers; to include Microsoft Office (Word, Excel and Power Point), Outlook, E-mail and the Internet, • Must be willing to participate in client satisfaction programs/activities., • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Flexible Time Off Morrison Living is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Morrison Living are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Flexible Time Off, • Paid Parental Leave, • Holiday Time Off (varies by site/state), • Personal Leave, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Morrison Living maintains a drug-free workplace. Req ID: 1517812 Morrison Living LYN PELLEGRINI [[req_classification]]

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. As the Director of Clinical Operations, you will set the strategic direction and operational rigor for Spring Health's highest-acuity and employer-facing services — including our 24/7 Mental Health Crisis Line, Critical Incident Response (CIR), Mandatory Workplace Referrals, and Manager Consultation. You will lead a large, multi-layered clinical organization responsible for delivering safe, timely, and high-quality care in moments that matter most. This role combines clinical oversight, operational excellence, and cross-functional partnership to ensure our crisis programs scale with precision and measurable impact for members and customers. This role reports to the Senior Director of Clinical Operations and it is remote. What you'll do: • Own the end-to-end performance, and evolution of Spring Health's 24/7 Crisis Line, Critical Incident Response (CIR), Mandatory Referral, and Manager Consultation services., • Translate enterprise customer needs and clinical quality requirements into scalable clinical operating models., • Partner cross-functionally with Product, Care Support, Customer Success, Legal, Network Operations, and Business Intelligence to continuously enhance service delivery and the member experience., • Represent crisis services in executive forums and customer conversations as needed., • Ensure clinical safety, compliance, and adherence to best practices across all programs., • Oversee escalation frameworks and high-risk case review processes, partnering with senior clinical leadership when appropriate., • Drive standardization of clinical protocols and quality assurance mechanisms., • Lead and develop a multi-layered clinical leadership team overseeing a large frontline organization., • Build strong succession planning, leadership development, and performance management practices., • Foster a culture of accountability, clinical excellence, and continuous improvement., • Lead change management initiatives in a fast-paced, evolving environment., • Lead 24/7 operational performance, including workforce planning, service levels, utilization, and cost-to-serve., • Manage to defined KPIs across access, quality, productivity, and customer satisfaction., • Use data to identify trends, mitigate risk, forecast demand, and improve performance., • Customer and member satisfaction, • Operational efficiency (productivity, utilization), • Team retention rates, • Employee engagement, • Cost to operate, • 8+ years of progressive leadership experience in behavioral health, crisis services, EAP, or high-acuity clinical operations, including oversight of large frontline teams (100+ FTEs)., • Direct experience leading 24/7 clinical operations with responsibility for staffing, service levels, and risk oversight., • Active independent clinical license (e.g., LCSW, LMFT, PsyD, LCPC, MD, RN) with a strong preference for expertise in Acute Stress Disorder, PTSD, and Trauma related disorders, • Strong operational acumen, including workforce planning, KPI management, and cost optimization., • Proven ability to lead through change in fast-scaling, matrixed environments., • Executive presence with the ability to partner effectively with customers, • Track record of building resilient, high-performing leadership teams with strong retention and engagement., • Ability to balance clinical integrity with business performance and customer needs. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Director of Operations Analytics & Workforce Optimization, the Analyst, Clinical Operations Workforce Optimization will ensure the right people and capacity are in place within the Clinical Operations department to meet member needs efficiently. This role is part of the Operations Analytics & Workforce Optimization team—within the broader Operations Intelligence function—and plays a critical role in driving efficient service delivery and strategic workforce planning. This is a full time, fully-remote position, though the ability to be onsite in our NYC office once a week is preferred. What you'll do: • Own forecasting of inbound volume to Clinical Operations, broken down by team and request category., • Develop and manage dynamic staffing models to guide Clinical Operations headcount planning., • Lead short-term scheduling efforts, including shift planning, RTA, and developing and monitoring key performance metrics such as adherence, occupancy, and shrinkage., • Translate complex analytics into actionable insights to drive operational efficiency and resourcing decisions, leveraging AI functionality wherever possible., • Serve as a strategic partner to Clinical Operations leadership, providing guidance on resourcing decisions and capacity planning., • Volume forecast accuracy: High forecast accuracy for inbound Clinical Operations volume, • Workforce management plan adherence: Strong alignment and adherence to workforce management plans across the Clinical Operations team, • Clinical Operations SLAs: Improved SLA performance metrics (e.g., time to first reply, time to resolution) attributed to your planning models, • Bachelor's degree in Business, Economics, Engineering, or a similar analytical field; Master's degree preferred, • Minimum of 2-3 years of experience in operations strategy, analytics, or a related role (e.g., management consulting, tech), • Experience with workforce management or capacity planning is a plus, • Proven experience in developing and managing analytical models, with a strong command of data and visualization tools (e.g., Looker, SQL, Hex); experience with workforce management tools is preferred, • Demonstrated ability to partner with leadership to solve complex business challenges using data and structured analysis, • Excellent communication and storytelling skills; able to synthesize complex analysis into actionable insights and influence leadership decisions. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at Location: New York, NY (Hybrid) Must reside in the tri state area to be able to go into office 3 days a week, subject to change at anytime What You Would Get To Do As the Conference Allocations Coordinator, you will schedule meetings between investors and C-level executives for small and large-scale Corporate Access Conferences, prepare schedules for corporate management teams, and consistently deliver exceptional service to our clients by utilizing excellent organizational and customer service skills. Domestic and/or international travel may be required with this role up to 40%. Your Contributions • Meeting coordination for investors, internal teams, and corporate clients for corporate access events, • Work closely with Corporate Access Specialists, Corporates, Research, Institutional Equity Sales, and Investment Banking to coordinate and allocate Corporate Access Days and Conferences, • Build strong relationships with Corporate management teams as well as with other internal constituents, • Allocate 1x1 and group meetings for Conferences of varying sizes and different degrees of complexity as lead or support, • Maintain and distribute conference schedules, • Action schedule changes on corporate and investor schedules in a timely manner, • Proactively manage and respond to a high volume of emails received in a shared team inbox, • Work with the Sales team to understand the account base and investor growth potential, • Coordinate and communicate meeting details with Corporate contacts and the Sales team, • On-site management of the 1x1 desk for Conferences as necessary, manage last minute changes and requests, • Day-of-event execution for virtual or in-person event needs, • 1-2 + years' Corporate Access Meetings experience, heavy administrative support, and/or meeting coordination required, • Bachelor's degree preferred or equivalent practical experience, • Proficient with Microsoft Office including Word, Excel, and PowerPoint, • Working knowledge of Dealogic / Conference Manager a plus, • Project Management experience, preferably in the financial services industry or a corporate environment, • Ability to manage multiple projects simultaneously, • Attention to detail and ownership of projects, • Highly organized with the ability to work in a high-pressured environment, • Excellent written and oral communication skills at all levels, • Lead by example, fostering a positive environment, • Ability to create best practices and take on new initiatives independently, • Client-centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever-changing demands and different client work styles At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure, • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $63,500 - $72,000. This role is also eligible for an annual discretionary bonus. Please note the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-KM3 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Join Our Team as a Retail Sales Manager – Lead the Future of Wireless Technology! Are you ready to lead the charge in the exciting world of wireless technology? Join us as a Retail Sales Manager and become the driving force behind an energetic team poised for success! In this dynamic role, you'll not only shape the customer experience but also inspire your team to achieve new sales heights. With your proven leadership skills and passion for technology, you'll thrive in a fast-paced environment where every day brings new opportunities to innovate and excel. And here’s the best part: individual commissions are paid twice a month—yes, twice! And no one else in the industry is doing that. That means you can see your hard work pay off more often and keep your earnings growing faster! If you're looking for a rewarding career where your influence makes a real difference and you're passionate about connecting people through the latest wireless solutions, this is the perfect place to elevate your career—come be a part of our winning team! Average Hourly + Commission Total Compensation: $30 - $62 an hour with limitless growth potential—your success is in your hands! Key Responsibilities Team Leadership & Development • Recruit, hire, and train top-tier sales talent, • Foster a high-performance culture through motivation, coaching, and regular feedback, • Conduct employee performance evaluations and guide team development, • Drive store sales and achieve or exceed performance goals, • Championing a customer-first approach, ensuring satisfaction and loyalty, • Acquire and maintain customers, • Empower team members to deliver personalized solutions and close sales, • Conduct weekly staff meetings and setup sales goal expectations, • Oversee day-to-day operations including merchandising, inventory, and store appearance, • Ensure all company policies and operational procedures are followed consistently, • Manage cash handling and POS transactions with accuracy, • Track and analyze store performance metrics to identify areas for improvement, • Any combination of education and experience providing the necessary skills and knowledge is acceptable. Typical qualifications would be equivalent to:, • Associate or bachelor’s degree with course work in business, accounting, marketing or management., • 1-2 years’ experience in retail sales management (wireless industry preferred), • Proven ability to meet or exceed sales goals, • Availability to work a flexible schedule, including evenings, weekends, and holidays, • Strong leadership and team-building skills, • Excellent interpersonal and communication abilities, • Strategic thinker with strong analytical and problem-solving skills, • Deep understanding of wireless products, plans, and trends, • Competitive base salary with uncapped commission potential, • Medical, dental, Vision, Life Insurance and 401K with match for FT employees, • Supplemental insurance available, • Career advancement opportunities within a growing company, • Ability to stand for long periods of time, • Ability to lift objects weighing up to 40lbs, • Full Time (45 hours) availability Ready to connect with people through the power of wireless technology? Join us and turn your passion into a rewarding career—where every day is an opportunity to innovate, inspire, and succeed! Plus, with our twice-a-month commission payments, you’ll see your efforts rewarded more often than anywhere else. Don’t miss out—be part of something truly exciting! We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic in accordance with EEOC guidelines.

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) This role goes beyond people management — we're seeking a true fertility benefits expert who can take ownership of complex financial and insurance escalations. You will serve as a key subject matter expert on fertility-related billing issues, out-of-network claims, insurance coordination, and member financial tracking, driving timely and equitable solutions for our members, employers, and payer partners. You'll play a pivotal role in shaping team culture and building scalable processes that ensure we continue delivering high-quality, empathetic care to members on their family-building journeys. We're looking for someone who is ready to roll up their sleeves, solve problems alongside their team, and inspire high performance through compassionate leadership. The Member Services team supports members seven days a week; therefore, occasional weekend coverage is expected. This position is Monday through Friday, 9:00 AM–5:00 PM EST, with occasional weekend coverage as needed As a Manager, Member Benefit Services at Maven, you will: • Be the ultimate people manager. Conduct regular one-on-ones, performance reviews, and development planning to promote employee growth and high-impact performance across a team of Member Services Associates and Senior Associates., • Act as the primary escalation point for member issues and complex fertility-related financial and billing issues, driving problems to resolution while managing communication with key stakeholders., • Learn the ins and outs of Maven's business and the day-to-day Member Benefit Services team responsibilities, diving in to directly master our various communication channels and reimbursement processes., • Lead by example to ensure a culture focused on empathetic care, ensuring that the needs of our members are met in an exceptional manner., • Directly answer member inquiries on inbound/outbound calls and Zendesk messages in times of high volume or during staffing gaps., • Use your continuous improvement mindset to define and iterate on processes, making positive enhancements to drive efficiency, value, and accountability toward KPIs., • Ensure team performance metrics are met; including but not limited to: productivity, response time, NPS, and CSAT., • Report on MBS team metrics, KPIs, OKRs, to the director of MBS as well as cross functionally., • Facilitate the team's alignment with broader organizational objectives and effectively lead through change., • Review, maintain, and create MBS team SOPs, workflows, and communications to the team to ensure understanding and alignment on MBS team processes., • Collaborate cross-functionally with our Care Delivery/Advocacy, Support, Operations, Product, Data, Provider Operations, Payment, Engineering, and Client Success teams., • Coordinate new hire training and take an active role in the success of new employees during onboarding and training., • 5–7 years of experience in Customer Service Operations, including team leadership roles, • 3+ years of experience managing teams of 10+ in a service/support environment, • 2+ years of direct experience resolving complex fertility financial and benefits billing issues, including coordination with payers and employer-sponsored benefit plans., • 1–3 years of experience in managed healthcare, insurance, or employer benefits., • Strong track record of mentoring and coaching team member, • Flexibility and experience managing in fast-paced, high-growth environments., • Experience managing inbound and outbound call support, email or app-based written support., • Track record of driving improvement with impactful and measurable results., • Demonstrated ability to analyze performance metrics to identify trends, root causes, and improvement opportunities; uses data-driven insights to proactively solve problems and drive operational excellence., • A strong sense of empathy applied to direct reports, members, and cross functional business partners., • Savvy business judgment and the ability to support data-driven, results-oriented decision-making., • Experience in motivating a team to achieve KPIs, drive efficiency, and managing change., • Experience working in a fast-paced startup environment., • Experience in Zendesk is a plus., • Prior experience managing payments., • Bachelor's degree or equivalent experience., • Verbal and written fluency in Spanish. This role requires active work authorization in the US. Maven embraces a flexible and inclusive work environment. This role is open to candidates in: AZ, CA, CO, CT, DC, DE, FL, GA, HI, IL, IN, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NM, NV, NY, OH, OR, PA, RI, SC, TN, UT, VA, VT, WA, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .