Customer success operations jobs in New York, NYCreate job alerts

General Responsibilities: · Ensure that the club and exercise equipment are clean and well maintained while providing excellent customer service to all members and guests · Complete housekeeping tasks such as cleaning widows, dusting, moping, sweeping, garbage removal, polish stainless steel, etc. · Ensure clean folded towels are available at all times around the facility and in locker rooms · Maintain a clean locker room including showers, toilets, sinks, steam room, sauna, lockers, and vanity areas · Regularly stock housekeeping supplies and help keep well organized storage areas · Operate and have full understanding of various chemicals and personal protective equipment · Assist with event and party set-up and break-down; including setting up tables, chairs, etc. · Ensure that the sidewalk entrance, stairwells, elevators, and lobby are presentable at all times · Notify management team when any rooms or equipment need immediate attention · Follows safety standards and practices at all times Supervisor Responsibilities: · Operates cleaning machinery for deep cleaning floors (tenant machine, doodle scrubber, carpet extractor, etc.) · Assists in onboarding and integrating new housekeeping hires by training them on SOPs, equipment, and continues to develop them and provide resources to them to be successful · Engages and builds relationships with members with exceptional customer service · Assist with daily maintenance of venue, including: changing light bulbs, replacing damaged basketball nets, snaking a drain, fixing small equipment, replacing or repairing locker doors, etc. · Familiar with and executes sense of urgency for emergency protocols (leaks, fire safety, etc.) · Strong facility knowledge and problem-solving skills. Troubleshoots issues in the moment (tripped electrical breaker, error code on boiler, thermostat in alarm, elevator shut down etc.) · Project Delegation and Audit: o Ensure clear communication of project requirements and deadlines · Manage callouts while on shift · Manage Inventory o Oversee inventory levels and ensure that supplies are stocked and managed efficiently · Assist in schedule creation with Senior Operations managers o Help draft schedules that align with operational needs o Address scheduling conflicts Qualifications: · 1+ year experience as Housekeeping I Associate, preferred · 25+ hours/ week · “Above Expectations” performance on Quarterly Reviews · Expertise with cleaning machinery · Ability to train Hospitality Associates · Business proficiency in English · 100% reliable · OSHA 10 Certified, preferred

As a pressure washing professional, your role is to provide high-quality cleaning services for residential, commercial, and industrial properties. You will use specialized equipment to remove dirt, grime, mold, and other buildup from surfaces like driveways, sidewalks, decks, siding, and roofs. Your responsibilities include operating pressure washing machines safely and efficiently, assessing surfaces to determine the best cleaning methods, and ensuring customer satisfaction through attention to detail and professionalism. In this role, you’ll prioritize maintaining a clean and safe work environment, following safety protocols, and handling equipment maintenance as needed. Strong communication skills are essential to explain processes, address client concerns, and ensure they’re delighted with the results. You’ll play a key part in restoring and enhancing the appearance of properties, showcasing the value of our services through your dedication and expertise. A positive attitude, reliability, and a commitment to high standards will make you successful in this role.

Design Assistant and Sales, Luxury Kitchen and Bath showroom. An exciting opportunity to work for European Kitchen Center, a luxury kitchen company. European Kitchen Center is a boutique kitchen and home design company in Williamsburg, Brooklyn. We are seeking a Design Assistant to join our growing team. This is an excellent opportunity to work on high-end projects throughout NY/NJ. The successful applicant will have previous luxury kitchen/home design experience with strong design, sales, and interpersonal skills. Key Responsibilities: Communicate with clients to ensure a positive showroom and design experience. Drive sales through experience and strong sales techniques Efficient at measuring interior spaces accurately (using the metric and imperial systems) Creates kitchen designs and layouts using the client's specifications and measurements using in-house software Providing expertise on the products available Pricing and creating proposals for each client. Coordinate closely with technical designers and project managers to ensure a smooth project outcome. Coordination with vendors, architects, designers, and any sub-contractors Managing multiple clients at once Manages and builds a high-quality relationship with the client to increase the generation of leads by referral Operates with high flexibility in working hours; attends social events. Must be available at least one day on weekends. Ability to make site visits during project milestones. Maintain showroom displays for client presentations. Skills and Experience: Experience in sales and design is preferred Exceeds client’s needs by meeting deadlines and providing updates throughout the project's progress (Bachelor’s Degree in Architecture or Interior Design Preferred) Proficient at interior design space planning and residential construction Experience working with Architects, Designers, and General Contractors is desirable Experienced at serving customers and developing client relationships Enthusiastic and customer service focus High-end retail experience is a plus Design and computer skills, Marketing skills are beneficial.

What Does a Barista Do? Baristas (or Lead Baristas or Coffee Bar Attendants or Coffee House Specialists) prepare and serve coffee, tea and other beverage and food products to customers in retail establishments. Successful baristas are very personal, enjoy working with and serving people, and have a passion for the food & beverage industry. Barista Job Overview : In the Barista role, you will greet customers cheerfully, courteously and professionally, take orders, prepare specialty food & beverage items and fulfill orders. Your main goal is providing an exemplary customer experience to all store patrons. You must be able to work fast and efficiently, yet maintain composure under pressure and always be cheerful and friendly. Delivering an extraordinary level of customer service that results in strong repeat business is a must. Success in this role will be demonstrated by delivering a high level of customer satisfaction and working effectively in a high performing, team environment. Key responsibilities: 1. Barista Job Responsibilities and Duties Provide a welcoming, engaging and friendly environment to all customers; engage with new and regular customers 2. Prepare and serve hot and cold beverages such as speciality coffee and teas, and other food products (e.g., sandwiches, muffins, baked goods, etc. 3. Accurately take customer orders including all preferences Provide menu assistance to customers to get them what they want while serving them efficiently to maintain appropriate customer flow Make product recommendations, highlight various brewing methods and upsell other menu items . 4. Receive and take payments (cash, card, mobile) Provide and package menu items for either on premise consumption or take-out . 5. Monitor proper operation of brewing and other food equipment; resolve and/or report any equipment problems promptly for resolution 6. Help track food and supply inventory (e.g, in display cases, behind counter, etc.) and assist with restocking as necessary Help maintain and keep all serving, food & beverage preparation and common areas sanitary and clean 7. Follow all health and safety guidelines and procedures Provide customer feedback and response to new menu items to store management Learn and stay current on all menu items, ingredients, brewing and preparation methods and specialty/new items . Barista Job Requirements : 1. Minimum 1-2 years prior barista or related retail food & beverage customer-facing experience Positive, customer-friendly attitude with strong interpersonal communication skills . 2. Obsessed with product quality and delivering outstanding customer service Self-motivated and trustworthy, able to work with minimal supervision . 3. Strong client-facing, interpersonal communication skills Team player; always open to helping colleagues Strong attention to detail Ability to meet regular, consistent and punctual attendance schedules . 4. Flexibility to work different shifts as needed High school diploma or bachelor degree . 5. Fluent in English. 6. Prepares and sells coffee drinks by following recipes and preparation techniques for drinks, such as Yemeni traditional, espressos, and smoothies 7. Follow all the rolls and policies of the coffee shop 8. Familiarity with coffee brewing and tea preparation equipment preferred Prior barista or related training a plus Positive prior work experience references Should follow all the coffee roles and polices. 9. Should follow coffee manager instruction. Note: The barista should have food protection certificate

Job description Job Title: Front Desk / Spa Coordinator Location: Park Slope, Brooklyn Employment Type: Part-Time An upscale salon and spa seeks an experienced Front Desk/Spa Coordinator to join our team. The ideal candidate must have a background in a salon or spa environment, be highly organized, and possess excellent multi-tasking abilities in a fast-paced setting. This position offers a competitive hourly wage plus commissions, with salary determined during the interview process. Key Responsibilities: Answering phones and responding to emails in a professional manner SUNDAY ONLY MINIMUM 3 YEARS OF EXPIRIANCE IN SALON AND SPA Scheduling and confirming appointments accurately Assisting with sales and client inquiries Maintaining an organized and efficient front desk operation Managing and updating the salon/spa’s social media presence, including creating posts and reels Capturing photos and videos of salon and spa activities to support content creation Providing excellent customer service as the first point of contact for clients Requirements: Must be available to work SUNDAYS Prior experience in a salon or spa setting is required Computer literacy and familiarity with salon/spa management software Strong organizational and communication skills Ability to multitask and work efficiently under pressure Warm, friendly demeanor and excellent customer service skills Knowledge of social media platforms, including Instagram and Facebook We are looking for a dedicated individual committed to a long-term position. Training will be provided to ensure success in this role. Please submit your contact information, a brief description of yourself, and your resume for consideration. We look forward to hearing from you! Job Types: Part-time. SUNDAYS ONLY! Benefits: Employee discount Shift: 10 hour shift People with a criminal record are encouraged to apply Work Location: In person

Responsibilities: - Safely transport passengers to designated locations in a timely fashion - Follow traffic laws and maintain a clean driving record - Adhere to company policies and procedures for vehicle maintenance and inspection - Provide excellent customer service to passengers or clients - Assist with loading and unloading of passengers as needed - Plan and follow designated routes or schedules Punctuality and customer care is our top priority. Experience: - Previous experience as a driver in one or more of the following areas is preferred: - Paratransit - Taxi driver Requirements: - Valid driver's license with a clean driving record - Current TLC license not due to expire in the next 3 months - Operating a TLC registered vehicle or ability to rent a TLC vehicle - Excellent communication and customer service skills - Strong attention to detail and ability to follow directions - Physical stamina to sit, stand, and drive for extended periods of time Benefits: - Flexible schedule If you have the necessary skills and experience for this position, we would love to hear from you. Please submit your resume highlighting your relevant experience or give us a call! Please be advised that remuneration is determined based on the successful completion of assigned trips on a weekly basis. Job Type: Contract Pay: $700.00 - $2,500.00 per week Benefits: Dental insurance Health insurance Vision insurance Schedule: Choose your own hours Day shift Evening shift Monday to Friday Morning shift No nights Weekends as needed Supplemental Pay: Bonus opportunities Work Location: On the road

Experienced barista to join our team as a manager and lead a dynamic team dedicated to delivering exceptional customer experiences. You'll oversee daily operations, keep stock, ensure top-notch quality control, and foster a welcoming environment for both staff and patrons. Bring your passion for coffee and leadership skills to drive success in our vibrant and growing coffee shop. Coffee knowledge and background is required and checked**

ProSentry seeks successful salespersons to fulfill the uptick in demand for our system to both meet a May 2025 deadline in New York City for gas leak detectors in all multi-unit residential buildings, as well as insurance discounts and requirements for water leak detection. As an SDR you will play a key role in establishing the ubiquity of ProSentry. This position requires you to identify and generate qualified leads and convert them to sales, while nurturing long-term client relationships. ProSentry SDRs are knowledgeable, polished professionals who understand the stakes to building staff, managers, and residents when a water or gas leak or mechanical malfunction occurs. ProSentry is the groundbreaking Protech system preferred by building management companies and co-operative boards throughout New York City. Our system monitors the building and alerts multiple stakeholders to water leaks, gas leaks and failures in mechanical systems within seconds. By mitigating damage and loss, ProSentry saves buildings from costly damage and helps them operate more efficiently. Our company requires dedication, strong teamwork, and ongoing learning and provides a sophisticated, collegial, ambitious environment where employees are well compensated and provided with full benefits. As a member of a small team, you will have exceptional opportunities for professional development and promotion while becoming a specialist in a technology that is defining the future of building monitoring. Skills & Qualifications Effective prospecting and lead generating, including via LinkedIn outreach Facile user of CRM systems (HubSpot) Excellent communication skills, in speech and writing for cold calling, email sequencing and campaigns, and for developing and maintaining long-term relationships with clients Excellent style and grooming; at ease in a variety of professional settings with diverse professionals and stakeholders Effective at cold calling to qualify and convert leads to sales Ability to set, plan, and follow through scope of work Knowledge of NYC real estate High degree of organization and attention to detail. Exceptional ability to create and manage sales pipeline Experience working effectively within a team to support proposals and present at sales presentations 2+ years of experience in sales or business development. Experience in building management or building solutions is an advantage. Key Responsibilities: Lead Prospecting and Outreach Prospecting: Identify potential clients, focusing on industries and company sizes that fit the description of our ideal customer profile. Cold Calling: Initiate telephone calls to decision-makers, qualify potential clients, and effectively offer ProSentry as their building monitoring and risk mitigation system. Email Campaigns: Develop and deploy email campaigns that describe ProSentry accurately as an effective monitoring system; tailor the email as required for personal communication. LinkedIn Outreach: Use LinkedIn Sales Navigator effectively to develop relationships with potential clients and generate qualified leads. Tracking and Reporting: Accurately record all prospecting activities, interactions, and outcomes in our CRM system. Report & present traction to the Sales Team weekly. Sales Support Meeting Coordination: Schedule and confirm meetings between the sales team and potential clients for timely follow-ups. Proposal Development: Collaborate with the sales team to prepare custom proposals for each client. Sales Presentations: Assist sales team preparing presentations; co-present during sales meetings and presentations; ensure accuracy and consistency in tone, delivery, and information. Competitor Analysis: Keep current with competitors' offerings, pricing, and strategies to help identify opportunities for product and service improvements, new offerings, and to refine sales and marketing strategy and brand identity. Market Research: Collect and analyze insights from research and experience to refine the Ideal Customer Profile (ICP) to accurately reflect market trends. Site Visits: Visit buildings to better understand what clients require and to build rapport with them. Note important information and share it with the team developing the sales strategy. Event/Conference Support: Attend industry events and trade shows as a representative of ProSentry to meet potential colleagues and clients, build relationships and generate leads. Assist with booth setups, seek out and speak with attendees about ProSentry as the potential right solution for their buildings’ needs. Digital Marketing Support: Collaborate with the marketing team on digital marketing initiatives to increase exponentially the number of qualified leads. Sales Pipeline Management and Reporting CRM Management: Maintain accurate and up-to-date records in our CRM system. Pipeline Organization: Manage the sales pipeline effectively, ensuring timely follow-up calls and meetings to close sales and generate new leads. Progress Reporting: Provide regular updates to sales team and manager on information in the pipeline and metrics re: leads, qualified leads, potential sales; sales under contract to the sales team and leadership. Performance objectives Meet or exceed quarterly sales targets of $1MM in revenue. Maintain a 25% conversion rate on qualified leads. Generate 50+ new leads per month through outreach and networking. Seniority level Early career; sales experience required; 2-years experience preferred. Employment type Full-time; hybrid, non-exempt from overtime Job function Sales and Business Development Industries Real Estate Property Technology ProSentry is an equal opportunity employer that complies with all ADA requirements.

🚛 Warehouse Manager – A-1 Party & Tent Rentals, Inc. (Brooklyn, NY) About Us: 🎉 A-1 Party & Tent Rentals, Inc. is Brooklyn’s premier party rental company, providing high-quality event solutions, including tent, table, chair, and linen rentals. Serving Queens, Brooklyn, Manhattan, and the Bronx, we pride ourselves on exceptional service and competitive pricing, catering to a diverse clientele. 📌 Why This Role is Perfect for You • 🌟 Career Growth: Join a fast-growing company where your efforts directly impact success. • 💰 Competitive Pay: Starting salary of $50,000–$65,000 annually, with up to 4.5% annual raises (well above the national average). • 🎯 Performance Bonuses: Hard work pays off—literally! • 🕒 Work-Life Balance: Enjoy up to 14 days of paid time off per year, plus holidays. • 🚀 Be a Leader: This isn’t just a job; it’s a chance to lead, innovate, and make a lasting impact. 📋 The Role We are seeking a motivated and experienced Warehouse Manager to join our Brooklyn team. This full-time, on-site position is crucial for managing our operations and ensuring seamless event logistics. If you’re organized, detail-oriented, and thrive in a fast-paced environment, this is your opportunity to lead and grow with us. 💡 Key Responsibilities 🗂 Inventory Management & Control: • Maintain accurate inventory levels using modern tools and processes. • Oversee stock control, optimize storage space, and manage restocking. • Perform regular audits to ensure inventory accuracy. 🏗 Warehouse Operations: • Supervise daily operations, including organizing and overseeing loading/unloading. • Ensure warehouse safety, cleanliness, and compliance with regulations. 👥 Team Leadership & Hiring: • Recruit, interview, and onboard new warehouse staff. • Train, manage, and motivate workers to achieve operational excellence. • Schedule and delegate tasks to maximize productivity. 📦 Route Planning & Logistics: • Create and optimize delivery and pickup routes for maximum efficiency. • Coordinate with drivers and logistics staff to ensure timely deliveries. • Handle reassignment of drivers and helpers as needed. 📞 Customer Service: • Be available to respond to customer calls and emergencies throughout weekends when necessary. • Confirm delivery details and provide professional, friendly service. 🔧 Process Improvement: • Identify inefficiencies in operations and implement effective solutions to enhance workflows and professionalism. ⚙️ Position Details • 📍 Location: Brooklyn, NY (on-site). Candidates must live within 38 minutes of the warehouse. • 🕒 Hours: Monday to Friday, 6:30 AM to job completion (typically 4:00–6:00 PM). Occasional weekend work (Saturday/Sunday) required during peak times. • 💵 Compensation: $50,000–$65,000 annually (2nd-year earnings potential). • 🎁 Benefits: • Performance-based bonuses. • Annual salary increases: Up to 4.5% every year. • Paid time off: Up to 14 days per year, plus holidays. ✅ What You’ll Need to Succeed • Proven experience in Inventory Management, Logistics, and Operations Management. • Expertise in creating and optimizing logistical routes. • Strong leadership skills with a knack for hiring and training staff. • Ability to thrive in a fast-paced, hands-on environment. • Knowledge of warehouse safety regulations and best practices. • Bilingual (English and Spanish) is a must. • Must live within 38 minutes of the warehouse for timely availability. ✨ Why Join A-1 Party & Tent Rentals? • 📈 Growth Potential: Be a leader in a growing company and advance your career. • 🏆 Recognition: Enjoy performance bonuses that reward your dedication and results. • 🌟 Above-Average Raises: Annual increases of up to 4.5%—way above the national average! • 📅 Paid Time Off: Recharge with up to 14 days of PTO per year, plus holidays. • 🤝 Team Culture: Join a supportive, dynamic team focused on excellence and innovation. 🚀 Ready to Grow with Us? If you’re passionate about logistics, thrive in leadership roles, and are ready to take your career to the next level, we want to hear from you! 📩 Apply today and start your next great chapter with A-1 Party & Tent Rentals!