Are you a business? Hire customer success operations candidates in New York, NY
We are looking for part-time and full-time Baristas to prepare and serve hot and cold beverages, including various types of coffee and tea. Barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. Additional duties include assisting the Culinary Team with basic Sandwich Making. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should be able to work various shifts. Note: this position’s compensation includes salary and tips. Ultimately, you’ll ensure an excellent drinking experience for our guests. Responsibilities Greet customers as they enter Give customers drink menus and answer their questions regarding ingredients Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios) Prepare beverages following recipes Serve beverages and prepared food, like cookies, pastries and muffins Assist the Culinary Team with preparing sandwiches and other food items (no culinary experience necessary) Receive and process payments (cash and credit cards) Keep the bar area clean Maintain stock of clean mugs and plates Check if brewing equipment operates properly and report any maintenance needs Comply with health and safety regulations Communicate customer feedback to managers and recommend new menu items Skills Previous work experience as a Barista or Waiter/Waitress Hands-on experience with brewing equipment Knowledge of sanitation regulations Flexibility to work various shifts Basic math skills Ability to gauge customers’ preferences Excellent communication skills High school diploma; relevant training is a plus Job Type: Part-time Pay: $16.00 - $17.00 per hour Expected hours: 18 – 20 per week Benefits: Employee discount Shift: 8 hour shift Work Location: In person
Manager Responsibilities: Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business. Manager Requirements: Bachelor’s degree in business, management, or related field. More education or experience may be preferred or required. Strong understanding of business management, financial, and leadership principles. Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills. Time and project management skills. Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies. Commitment to providing exceptional service to customers and support to staff members.
We are looking for a Front Desk Receptionist who preferred to be speaking Spanish to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Front Desk Receptionist, you will be the first point of contact for our company. Our Front Desk Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Front Desk Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Front Desk Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Do you have a passion for food, a love for cannabinoids, and a knack for connecting with people? Wilde Herbs & Laced Bakes is looking for energetic and knowledgeable Team Members to join our dynamic crew! If you’re someone who thrives in a lively atmosphere, loves to learn, and wants to be part of a growing business owned and operated by a queer female of color, we want to meet you! What You’ll Be Doing: - Engage with customers and provide excellent service, offering knowledgeable guidance on our range of infused products including edibles, baked goods, and beverages. - Prepare delicious barista-style drinks, craft tasty sandwiches, and ensure the food and drink presentation meets our high standards. - Confidently speak about cannabinoids and our products with customers, answering questions and making recommendations based on individual preferences. - Operate the POS system efficiently and accurately process transactions, ensuring a smooth customer experience. - Maintain a clean and organized workspace, ensuring all food and beverage preparation areas meet NYC health and safety standards. - Collaborate with the team to keep the vibe fun, professional, and upbeat! What We’re Looking For: - Sales and food knowledge—you know how to upsell products and have a passion for delicious food. - Cannabinoid knowledge—you’re comfortable discussing cannabinoids and their effects with customers and making product recommendations. - Exceptional communication skills—you love chatting with people and have a knack for making customers feel welcome and informed. - Customer service experience—you have a positive attitude and enjoy providing memorable customer experiences. - Barista and sandwich-making skills—experience with preparing coffee, drinks, and sandwiches is a plus. - Clean and knowledgeable—you understand food safety practices and can maintain a clean and organized work environment. Qualifications - Strong background in cash handling and basic math skills - Previous experience in a quick service & fast food restaurant or similar setting - Demonstrated ability to work efficiently in a fast-paced restaurant environment - Knowledge of POS systems and customer service practices - Experience in the food industry or related field is preferred - Excellent time management skills and ability to prioritize tasks effectively What We Offer: - One week of paid training to make sure you’re set up for success and confident in your role. - A fun, inclusive, and supportive team environment where you can grow and be yourself. - Opportunities to advance as the business grows. - Competitive hourly pay plus tips! - If you’re ready to bring your energy and passion for food, cannabinoids, and customer service to Wilde Herbs & Laced Bakes, we’d love to hear from you! Apply Today! Send us your resume and a brief note about why you’d be the perfect fit for our team. Let’s make something amazing together! Wilde Herbs & Laced Bakes is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Part-time Pay: $15.00 - $21.00 per hour Expected hours: 20 – 40 per week Benefits: Dental insurance Employee discount Flexible schedule Health insurance Paid time off Shift: 8 hour shift Day shift Evening shift Morning shift Night shift People with a criminal record are encouraged to apply Work Location: In person
Job Title: Executive Assistant (Full-Time, Remote) Company: Clarity Media Group Location: Remote About Us: Clarity Media Group is a New York-based boutique communications training firm dedicated to empowering individuals and global organizations through effective communication strategies and tailored coaching services. We are seeking a proactive and detail-oriented Executive Assistant to support our team and contribute to our mission. Position Overview: As an Executive Assistant, you will play a vital role in ensuring the smooth operation of our executives’ daily activities. You will manage the calendars and travel arrangements for 1-2 executives, including our Founder & CEO. This position requires a highly organized individual with exceptional interpersonal and written communication skills. A successful candidate has the ability to be both customer and executive-focused, adaptable to varied internal and external needs, and driven to enhance the holistic service experience through effective communication, problem-solving, and attention to detail. Key Responsibilities: - Manage complex calendars, scheduling meetings, and coordinating appointments for executives, and proactively resolve scheduling conflicts as they arise. - Arrange and coordinate domestic and international travel logistics, including flights, accommodations, transportation, itineraries, catering, vendors, etc.. - Ensure the executive’s time aligns with their priorities through a comprehensive understanding of the business, key stakeholders, and required collaboration. - Serve as a liaison between executives and internal/external contacts - Maintain confidentiality and professionalism in all interactions. - Assist with special projects and administrative tasks as needed. - Maintain existing standard operating procedures and checklists, recommending process enhancements as necessary. - Foster consistent and efficient interactions with colleagues across the company, demonstrating poise and tact under pressure while handling matters with sound judgment and respect. Qualifications: - Ability to work Eastern Time Zone, with experience managing calendars and scheduling across multiple time zones - proven experience in both B2B and B2C environments a plus, demonstrating a strong commitment to delivering outstanding service. - Proven experience as an Executive Assistant or in a similar administrative role. - Strong organizational skills and the ability to manage projects with varying levels of priority, effectively. - Excellent written and verbal communication skills. - High proficiency in Microsoft Office 365 Suite, including Outlook, Excel, Word, and OneDrive. - Experience and/or willingness to work within the Zoom video conferencing platform, Slack, Airtable, and other IT programs as required. - Strong interpersonal skills and the ability to build relationships with diverse individuals. - Ability to work independently in a remote environment while maintaining an acute attention to detail and high productivity. - Maintain a strict level of confidentiality and exhibit sound judgment in handling sensitive information. Why Join Us? At Clarity Media Group, you will be part of a dynamic team committed to excellence. We offer a supportive work environment, opportunities for professional growth, and the chance to make a meaningful impact in the communications field. You will also have exposure to our impressive client roster and intellectually stimulating projects. Application Process: If you are a motivated professional looking to join a passionate team, we invite you to apply.
We are seeking a friendly, reliable, and competent crew member to join our vibrant company. You will be responsible for helping the company to achieve its goals and targets. Your duties may include assisting customers and answering their questions, preparing and following checklists, collaborating with co-workers and management, completing daily tasks, and complying with safety and security regulations. To excel in this role, you should be passionate about customer service and enjoy working in a fast-paced environment. Successful applicants should be physically fit and be able to work irregular hours over the week, and over weekends and public holidays. Responsibilities: Work and communicate effectively with co-workers and management. Arrive for your shift on time. Respond to questions, concerns, and complaints from customers, vendors, or clients. Conduct administrative duties and errands as required. Escalate any problems or complaints to the relevant supervisor or manager. Prioritize important tasks and manage your time effectively. Man and operate equipment relative to your role. Maintain professionalism and a positive attitude. Requirements: High school diploma with relevant experience. Further training may be required. Friendly, reliable, and punctual. Strong communication skills. Physically fit and able to work on your feet for long periods. Ability to work irregular hours (day and night shifts). Enjoy working with people.
We are looking for trusty, well-presented front of house staff to supplement our existing team. Contingent on their placement, front of house staff may be responsible for receiving guests, escorting them to their tables, and conveying their requests to kitchen staff. You should also provide customers with a check upon completion of their meal. To be successful as front of house staff, you should be outgoing, personable, and adept at stress management. Remarkable front of house staff will provide foreign diners with suggestions for nearby entertainment. Front of House Staff Responsibilities: Receiving and confirming walk-in, telephonic, and online reservations. Directing early arrivals to the bar as they wait for their tables to become available. Ushering diners to their tables and providing them with menus. Accepting and informing the relevant staff about food and beverage requests. Mixing and pouring beverages, as needed. Transporting food orders from the kitchen to each pertinent table. Clearing glassware, silverware, and crockery from each table once guests have completed their meals, or upon request. Providing guests with their checks after the meal sitting. Clearing and reporting breakages by diners. Front of House Requirements: High school diploma or suitable equivalent. Proven experience in the position of interest. Professional hair and make-up with no large, visible tattoos. Wearing and maintaining the prescribed uniform. Excellent verbal communication and memorization skills. Great interpersonal and teamwork skills. Ability to remain composed, particularly during stressful or uncomfortable circumstances. Physically fit. Availability to work evenings, weekends, and holidays. Willingness to perform additional duties to facilitate the restaurant's operations, as needed.
MUST HAVE PROFESSIONAL EAR PIERCING EXPERIENCE. Doviana is a new-generation jewelry brand launched in New York City. We make affordable everyday fine jewelry for good vibes and redefine personal jewelry decisions. Doviana is part of a growing trend of direct-to-consumer brands selling fine jewelry at affordable prices by cutting out middlemen. We provide our community the opportunity to get their favorite jewelry for a fraction of the price of larger mainstream jewelers. And we provide our Millennial customers, who’s craving for rapid fresh and affordable jewelries. Our goal is to make timeless, top quality, and affordable luxury jewelry that you can wear every day. We always seek to make simple yet stunning pieces for your daily accessory outfits. We have more than 40 years of jewelry making experience which allow us to combine quality and stylish into one platform for all age shoppers. Simplicity achieves marvelous and Doviana achieves eternally. The Role: (must have ear piercing experience) The Piercer/Stylist is responsible for overseeing all aspects of the Doviana Piercing Studio while driving customer service excellence, increasing profitability and fostering an environment of superior store services to Doviana clientele. They maintain excellent knowledge of infection control and sanitization procedures and keep the piercing studio to the highest sanitization standards at all times. Operations: Ensure health and safety standards are maintained by following internal standards, and local guidelines. Ensure excellent cleanliness of the studio, maintenance of sharps and biohazard waste, and physical space requirements are met. Uphold legal compliance in all customer interactions including verifying proper identification, requirements, and waivers. Update Store Manager on all local laws and protocol updates. Maintain strong communication with Store Manager to manage piercing studio product display. Remain knowledgeable on Doviana products and become an expert on the piercing jewelry assortment inclusive of labret sizing, materials, gemstones, and metals. Work with the Store Manager to minimize shrink of piercing inventory through effective communication and compliance with inventory management systems. Communicate with Store Manager to order necessary piercing equipment. Ensure all legislated paperwork and client record keeping is met and maintained at all times. Oversee and manage all aspects of the piercing studio, working closely with the Store Manager. Support a memorable and customized customer service experience. Answer customers questions regarding to merchandise, brands, etc. Help make informed suggestions that affect the service, and productivity. Help contribute to social media content. Clean and organize the showroom/store/piercing studio. Comfortable with technology and facilitate the checkout process through POS. Help contribute to social media content. Qualifications: 1+ years experience with needle piercing. Experience working with threadless 2-piece piercing jewelry. Up to date with First Aid and Blood-borne Pathogens OSHA Certifications. Have or be registrable with local law enforcement (license or permits). Understanding of local market piercing law requirements. Strong knowledge of health and safety protocols surrounding piercing procedures. Excellent communication & customer service skills. Proficient in Shopify, Points of Sales (for checking out). If not, willing to be trained. At least half-year working experience in retail stores. Ability is to work independently and manage multiple tasks. Flexible work schedule and ability to work overtime as needed. The Successful Candidate Will Have: Love and care Doviana and our customers. Love smiling & love your life (Important). Excellent problem solving skills. Pay attention to details. Strong sales records and able to hit sales targets. Ability to multitask and work well under pressure. Always looking for feedback from customers and co-workers. Schedule: Full-time or Part-time (Must be able to work weekends when need) Accommodation / Accessibility: DOVIANA does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application. Job Types: Full-time, Part-time Pay: $18.00 - $25.00 per hour Expected hours: 8 – 40 per week Benefits: Employee discount Flexible schedule Parental leave Professional development assistance Schedule: 4 hour shift 8 hour shift Holidays Weekends as needed Supplemental Pay: Bonus opportunities Commission pay Tips Experience: Ear Piercing: 1 year (Preferred) License/Certification: First Aid Certification (Preferred) Ability to Relocate: New York, NY 10012: Relocate before starting work (Required) Work Location: In person
About Us: Legion is an award winning, history-making outreach consultancy specializing in non-traditional boots on the ground and phone outreach. From sales outsourcing to public pressure campaigns, we deploy canvassers and callers to identify, interact, and influence. Legion’s team hails major victories from COVID-19 frontline outreach, rolling out the nation’s largest curbside composting program, and deep canvassing in political swing districts. From phonebanking, surveying, persuasion, door-to-door canvassing, street canvassing, petitioning, flyering, tabling, we do it all. Rapidly scaling up and down, Legion’s hiring pipeline has been automated to a point of ruthless efficiency, while maintaining human oversight. But all that success and optimization is gravy. Legion’s truly unique advantage is our combined might: marrying military discipline, Fortune 500 Tactics, and political savvy. We create and maintain agile and disciplined operatives at every level who can work a political campaign one month, then a real estate persuasion or corporate sales project the next. That’s why unions, politicians, government agencies, developers, hotels, and even movie theaters all trust Legion. Job Summary: We are seeking a dynamic and driven political canvasser to join our teams in the field. As a Legionnaire, you will play a pivotal role in engaging with the community through door-to-door and street canvassing efforts. Your primary responsibilities will include representing Legion and our clients with a focus on professionalism, adherence to best practices, and achieving outreach goals. Key Responsibilities: Community Engagement: Conduct door-to-door and street canvassing activities to represent Legionnaire and its clients effectively. Your interactions should align with our organizational values and practices. Timeliness and Professionalism: Ensure timely arrival and execution of canvassing activities, maintaining an orderly approach in all interactions. Performance Standards: Meet and exceed quotas and performance standards, demonstrating a commitment to achieving outreach goals. Script Mastery: Memorize and utilize talking points and scripts to guide conversations, while being adaptable to engage in meaningful and genuine dialogues. Relentless Pursuit of Excellence: Consistently strive for success and professionalism in all field activities, fostering authentic connections with community members. Qualifications: Previous experience in canvassing, sales, or customer service is preferred but not required. Excellent communication skills, with the ability to adapt and engage in varied conversational styles. Strong work ethic, with a demonstrated commitment to achieving set targets and maintaining high professional standards. Ability to memorize and effectively use talking points and scripts while being adaptable in conversations. Reliable transportation and ability to work flexible hours, including evenings and weekends, as needed. Benefits: Opportunity to work with a dedicated and supportive team. Gain valuable experience in political advocacy and community engagement. Legion is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us and inspire with every cup! At Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks “partners.” Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team! As a Starbucks barista, you’ll create the Starbucks Experience for our customers through excellent service and expertly-crafted products. You’ll be in an energetic store environment where you’ll have the ability to master your food & beverage craft, work alongside friends and meet new people every day. A cup of coffee and smile can go a long way, and we believe our baristas have the power to be the best moment in each customer’s day. True to Our Mission & Values, working together we can nurture the limitless possibilities of human connection. You’d make a great barista if you: Consider yourself a “people person,” and enjoy meeting others. Love working as a team and appreciate the chance to collaborate. Understand how to create a great customer service experience. Have a focus on quality and take pride in your work. Are open to learning new things (especially the latest beverage recipe!) Are comfortable with responsibilities like cash-handling and store safety. Can keep cool and calm in a fast-paced, energetic work environment. Can maintain a clean and organized workspace. Have excellent communications skills. From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off Summary of Experience No previous experience required Basic Qualifications Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients Available to perform many different tasks within the store during each shift Required Knowledge, Skills and Abilities Ability to learn quickly Ability to understand and carry out oral and written instructions and request clarification when needed Strong interpersonal skills Ability to work as part of a team Ability to build relationships
Outside Sales Representative (Service Sales) - Stanley Access Technologies, New York, NY. Base Salary $80,000 - $90,000 plus commission structure. Stanley Access Technologies is recognized as an industry leader in the manufacturing, installation, and servicing of automatic and revolving doors. Our growing product and service offerings have driven significant growth for our service business. Join our world class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others. Outside Sales Representative To promote the continuation of our quality reputation and focused growth, we are currently hiring the best talent available for the position of Outside Sales Representative responsible for sales throughout the State and the surrounding area. Lead generation, qualification, and sales of service contracts to new and existing customers Maintain current technical product-related knowledge, general sales techniques, market trends, and daily sales activity Develop and implement plans, process, and strategies for improving customer service and increasing service revenue Perform other assignments in support of service sales as requested by Service Sales Regional Manager Work closely with the local branch operation team to ensure overall customer satisfaction Develop and build positive relationships with customers in an assigned geographic area promoting new account development Responsible for providing the business with increased service revenue, and service contract growth Travel (+/-5%) in an assigned geographic area may be required within NYC and Long Island for this role. Deliver and own forecast and specified annual sales target for service contracts, Master Service Agreements, and Time and Material Agreements Maintain active relationships with current SAT customer base What You Need to Succeed 5 years sales/account management experience High school diploma or GED Experience in the door hardware, manual door, or revolving door industry Proficient in M/S Office and other common workplace applications Valid Driver’s License with no restrictions Excellent interpersonal and organizational skills Previous success attaining and exceeding sales goals Strong problem-solving skills Ability to use competitive drive and determination to meet and exceed demanding sales targets Additional Preferred Skills & Qualifications Outside sales background Salesforce experience Microsoft Dynamics 365, SAP, or similar business software experience An actionable contact list of decision makers Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”. You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! What You’ll Get from Us: Health, dental and vision insurance coverage, helping you “be safe, be healthy”. A commitment to your future with a 401K plan, offering a 6% company match and no vesting period Tuition Reimbursement Unlimited PTO Employee Discounts through Perks at Work Community involvement and opportunities to give back so you can “serve others, not yourself” Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience. The expected Base Salary Range: $80,000-$90,000. The actual compensation will be determined based on experience and other factors permitted by law. Commission Eligible: Yes