Customer success jobs in Jersey City, New Jersey - Page 15Create job alerts

Commercial Customer Success team. In this role, you will be involved in working with customers to ensure the success and adoption of the Workato Intelligent Automation Platform. Become the trusted customer advisor and be the customer advocate within Workato.

We are looking for a Scale CSM to join our Customer Success team, reporting directly to the Head of Customer Success and Solutions. Customer Success, with a demonstrated track record of improving GRR and NRR across a scale customer portfolio OR strong experience in renewables/infrastructure with a p

Reporting into the Head of Customer Success, the ideal candidate will be customer-centric and passionate about building strong customer relationships while delivering value to ensure happy customers. Customer-facing experience in Customer Success Management / Client Service / Account Management / Te

This role partners directly with enterprise customers building and deploying conversational agents on the ElevenLabs Agents Platform. ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model.

As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing and improving. Build expertise in PitchBook's offerings and the private capital markets to deliver value in

The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Recruiting, hiring, and promotion decisions at Salesforce are fair and

Be part of our success story as a Walmart Pharmacy Technician to fill prescriptions, manage inventory, and assist with customer questions.

About the job Customer Success Manager in the USA (SaaS Product Vertical). Our client is an AI-driven technology company that carries "beauty" as its core ideal, helping its users become more beautiful with image products and beauty management services and assisting with the digital transformation o

Founded in 2021, Double has raised $12M in funding, backed by leading tech investors like Y Combinator and founders at top startups like Lattice, Front, Superhuman, Plaid, and more. Double currently helps thousands of bookkeepers and accountants manage the books for startups and small businesses acr

As a Customer Service Representative (CSR) you are often the first person to welcome and interface with Domino’s customers.As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role.Additionally, the ability to maintain professional ap

Account managers in our SMB segment own revenue retention and growth of one our fastest growing customer segments. Account Manager- SMB, Growth & Retention (Core). We're looking for a self-driven, growth-minded account manager with a proven track record of success to join our hybrid-remote US-based

Bill Pay Specialist Customer Success Managers own the activation and growth of clients leveraging Ramp's Bill Pay tool. Become an expert in Ramp's Account Payable (Bill Pay) and Procurement products and drive efficient, thorough onboarding of new customers at scale. Directly own a book of micro-SMB

This role will report to our Senior Team Manager, Customer Success. Lead, manage, and expand long-term customer relationships; focus on understanding the client's KPIs to ultimately drive positive business outcomes. Act as a trusted partner and advisor to customers by providing actionable insights t

We are looking for a detail-oriented, client service focused Customer Success Manager with advertising experience that will work hand in hand with product and business development. The Customer Success Manager will be a crucial member of a growing team that will support Twitch in meeting its objecti

Own post-implementation success for a portfolio of customers. Represent customer voice internally and help improve processes across the customer lifecycle. Customer Success or Account Management experience in B2B SaaS.

We're hiring mission-driven Customer Success Managers to partner with our enterprise accounts as they transform how they operate. Proven success building relationships, especially with enterprise customers at an executive level. Own success for a set of enterprise customers, driving retention, growt

The Role: Customer Success Manager. Customer Success Management, account management, or client-facing strategic roles with more technical and complex software solutions. Comfort with rapidly evolving AI landscape by staying current on AI capabilities and applying them to customer success.

Our ability to successfully manage and grow our existing customer base is of equal importance. As a customer success hire for the company, you'll serve as a central point of contact for a portfolio of enterprise customers. Drive successful customer business outcomes (e.

Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns across a set of diverse stakeholders-from developers and product managers to executives and end users. Join Anthropic's Customer Success team in a high-impact role drivi

In this position, you will directly oversee a team of Senior Customer Success Associates (CSAs), and coordinate additional escalation staff during high-volume periods at the beginning of each month. Lead and develop a team of Senior Customer Success Associates, ensuring high performance and strong c

As a Customer Success Manager, Senior Manager (CSM Senior Manager), you will serve as a named resource and partner for Salesforce's HLS customer organizations. Minimum of 8 years work experience in one or more of the following: Technical Customer Success, Salesforce CRM, SaaS platform use or project

Customer Success, Account Management, or Strategy roles at e-commerce SaaS or MarTech companies. While increasing LTV and driving measurable growth, we help brands stay focused on what matters most - the customer. Drive onboarding, implementation, and long-term success with LTV.

Senior Customer Success Manager. Willingness to experiment with new Customer Success playbooks, workshops, or motions to get the client true value out of DataCamp and to build long-term stickiness of the product. Build proactive success plans and goals with and for the customer to help them meet and

Anthropic's mission is to create reliable, interpretable, and steerable AI systems.We want AI to be safe and beneficial for our users and for society as a whole.Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build ben

Provide high-level consultancy role within the specialist area to peer group, customers, and if applicable, direct reports. Establishes productive relationships and networks at the Senior Management level to build and maintain customer relationships. Makes decisions which impact on the success of as

Head of Customer Success - Global. Experience building customer strategies for large enterprise customers. Spyglass Partners excels in placing contract and direct-hire resources across all aspects of IT, Accounting & Finance, Sales, and Executive roles.

We are looking for a Named Customer Success Manager (CSM) to help support and grow our largest and most strategic federal government customers. As a Named CSM, you'll guide a portfolio of customers to deploy Asana successfully, adopt it widely across their organization, and ensure they continuously

As a Telecommute Customer Success Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

We're expanding our Customer Success team and seeking an exceptional Enterprise Customer Success Manager to join our growing organization and elevate our customer experience. You'll leverage your analytical mindset to monitor account health and identify trends that drive customer success. Customer S

Shape the structure and processes of the customer success team, and more broadly our company culture. We're looking for an experienced customer success lead who:. CDD (no industry skew needed) OR 2+ years in PE OR 3+ years of customer success / product / data analytics experience in a startup / scal

The Customer Success Management team partners with our customers to help them achieve measurable outcomes using the Relativity suite of products. We play a critical role in driving product adoption, demonstrating return on investment (ROI), and ensuring customers realize long-term value across their

We are hiring a Customer Success Manager to oversee relationships with Zefr clients across our measurement and targeting products. Support customers through technical and strategic challenges while advocating for customer needs with internal teams. Proficiency with platforms such as Google Ads, DV36

By doing so with precision, you not only contribute to the success of your team, but also to the day-to-day operations and success in the warehouse and distribution centres. As a Customer Service Representative, you will work in the warehouse intercepting, processing, and keying orders into our syst

Our success is driven by the success of our customers, and we're looking for a new Customer Success Manager passionate about supporting our customers in realizing their climate goals. Collaborating and working in tandem with the Sales and Product team to orchestrate the necessary resources to foster

Shift Manager New York, NY About the Job: As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. The Day-to-Day: * Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine an

Execute and support new customer onboarding, including license management, platform training, and guiding customers through ways our data can be actionable. As a Customer Success Manager, you will partner with Fortune 100 brands and leading technology clients to drive engagement, adoption, and long-

At EliseAI, we're improving the industries that matter most: housing and healthcare. EliseAI is seeking a Scaled Customer Success Manager to scale and optimize customer engagement through technology and data-driven strategies.

Role Description We are seeking a highly strategic and experienced Senior Pricing and Packaging Manager to join our Customer Success Product Management team. Define the future state of Success Plan Pricing and Packaging: Partner with our Senior Product Leaders and other cross-functional stakeholder

The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. Basic Qualifications - 9+ years of professional non-internship marketing experience - Experience communicating results to senior leadership - Experience building, ex

Founded in 2017 and backed by JPMorgan, PayPal, Amex, Plaid, and Shopify, Codat has successfully powered over 350,000 connections to business customers' financial systems - and is trusted by industry leaders to turn scattered information into actionable, strategic advantages in real time, every time

Success in this role requires strong operational discipline, the ability to anticipate risk, and a customer-advocacy mindset that surfaces feedback internally, improves the customer experience, and identifies opportunities to expand customer impact over time. As a Customer Success Manager, you will

Collaborate with internal stakeholders, including Renewal Managers and Account Managers, to align customer needs effectively. Identify expansion opportunities and communicate them to Account Managers, contributing to the growth and success of customer accounts. Results-driven mindset, dedicated to a

Senior to Principal level Enterprise Customer Success Manager. Reporting directly to the Senior Director of Enterprise Customer Success, you will own the long-term commercial and strategic success of a portfolio of our largest accounts. You will shape executive relationships, drive measurable revenu

Your work directly shapes how Customer Success engages customers and drives retention. Customer Enablement, Customer Success Operations, or closely related roles. About the job Customer Success Enablement Manager.

Strive to exceed customer expectations in response quality, timeliness, and overall satisfaction, ensuring customers achieve ongoing success with our platform. We are rapidly growing our Customer Success team. Join us in defining how our company scales, and become a cornerstone of our customers' suc

Humble attitude, eagerness to help others, and willingness to acquire new knowledge to support team and customer success. We are seeking a talented Customer Success Engineer to join our team and support users of the Comet AI browser. As a key member of our technical team, you will provide expert gui

Tracks and analyzes key success metrics to measure customer health and identify opportunities for improvement while preparing reports for internal stakeholders and highlighting customer outcomes and areas of opportunity. Proven experience successfully engaging customers using strong verbal and writt

Department: Client Operations About the Role: PubMatic is seeking a Director of Customer Success Operations Management (CSOM) to lead operational strategy and execution for our Connected TV (CTV) supply business. Strategic Alignment and Cross-Functional Influence * Serve as the connective tissue