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  • Guest Experience Ambassador
    Guest Experience Ambassador
    hace 6 días
    $25 por hora
    Jornada completa
    Manhattan, New York

    OVERVIEW The Guest Experience Ambassador is responsible for being the first point of contact for all our guests. The Guest Experience Ambassador is responsible for providing genuine hospitality while maintaining all aspects of the space and meeting guests' needs. This position has an hourly rate of $25.00 + Tips. KEY RESPONSIBILITIES • Follow the posted opening and closing duties., • Take accurate and complete reservations., • Always provide excellent service., • Set and maintain the dining room and podium environment and ensure materials are perfectly clean. • Have necessary knowledge of menu items to assist guests as needed., • Assist guest and colleagues courteously and efficiently., • Use the guest's name appropriately and communicate it to restaurant colleagues., • Assist in seating guests and pulling their chairs., • Assist restaurant colleagues to prepare for service., • Communicate other necessary information with colleagues (i.e. birthdays, anniversaries, special requests)., • Inform restaurant managers of daily reservations forecast., • Assist in monitoring all guests' needs., • Log in information about guest preferences., • Check daily for our regular guest preferences and record them in our daily list for the service., • Ensure all soignees are given to the service team., • Assist with coat check as needed., • Assist taking guests to the Jazz Club., • Assist in providing "Magic Service" for hotel guests., • Input member engagements notes., • All other responsibilities assigned by Management. REQUIRED EXPERIENCE AND QUALIFICATIONS • 1 year experience in a luxury hotel environment or similar setting in restaurants or food and beverage., • Must be able to work weekends and have open availability., • Must be capable of working in a team-oriented environment to achieve the hotel's common goal of guest satisfaction., • Must be able to take constructive criticism and work well in a team dynamic., • Positive, engaging, and energetic personality., • Must be personable and able to anticipate guests' needs., • Able to be organized, manage time wisely and work with little to no direct supervision., • Very high attention to detail., • Sensitive to cultural nuances., • Excellent communication skills, both written and verbal on English., • Able to handle a multitude of tasks in an intense, fast paced environment., • Excellent people skills and the ability to work under pressure and with various stakeholders., • Ability to maintain a clean and professional appearance as per company policies., • Ability to stand for extended periods of time., • Multi-lingual is a plus., • Must be comfortable with exposure to the elements, as some duties may require outdoor work or exposure to varying weather conditions., • Experience working with SevenRooms is preferred., • TIPS Certified

    Inscripción fácil
  • Security Professionals - F02 Certification
    Security Professionals - F02 Certification
    hace 2 meses
    $19.7–$23.7 por hora
    Jornada completa
    Crown Heights, Brooklyn

    Adirondacks Protection Services is an acclaimed firm of security professionals with a reputation for effective security solutions and the use of innovative technology in the protection of life, property and safety. Gone are the days of visiting the security front desk for reports, information and updates. The incorporation of our Guard Metric Technology provides the relief of management knowing which guard is on duty, accessibility to daily activity reports, visuals, incident reports and much more in real time. Adirondacks Protection Services have a portfolio of completed and on-going projects with a particular emphasis on Residential and Commercial businesses, Retail Loss Prevention, Parks and Recreational facilities, Health and Medical facilities, Constructions Sites, Marinas, School, Colleges, Universities, various businesses, industries, and institutions. We are convinced that you are the consummate professional we are seeking with the ESSENTIAL JOB FUNCTIONS to bring on board and add value to our list of growing clients and company with the required JOB REQUIREMENTS. We will provide onsite and continuous training in Trauma Care, Mental Issues, Narcan, Access Control, Portable Hand-Held Wands, Walkthrough Metal Detectors, De-escalation and X-Ray Machine. Applicants must submit their updated resume by email for consideration with their chosen and committed schedule. Only applicants with serious interest and commitment to their chosen schedule should respond by email with their updated resume and without schedule conflict with their other job. We have immediate opening for security professionals as SCHEDULED in Brooklyn. SCHEDULE 203 BROOKLYN (a)Thursday, Fridays, Saturdays, Tuesdays and Wednesdays – 2300 hrs. – 0700 hrs. (b)Thursdays, Fridays, Saturdays, Sundays and Wednesdays – 0700 hrs – 1500 hrs (c)Saturdays, Sundays, Mondays and Tuesdays (d)Thursdays, Fridays, Saturdays and Sundays -1500 hrs. – 2300 hrs (e)Mondays, Tuesdays and Wednesdays – 1500 hrs – 2300 hrs (f)Thursdays, Tuesdays and Wednesdays – 1500 hrs. – 2300 hrs (g)Thursdays, Fridays, Saturdays, Tuesdays and Wednesdays ESSENTIAL FUNCTIONS • Report for duty as scheduled, • Provide High Visibility in Company Uniform, • Protect Property from Lost and Vandalism, • Maintain a Safe and Secure Environment, • Conduct Routine Patrols and Spot Checks, • Scan In, Out, Patrol and Report with App, • Access Control, and Portable hand-held wands,, • Keep a Clean and Safe Work Area., • Attend Training Sessions – Trauma Care, Narcan, • Execute all written and verbal instructions. JOB REQUIREMENTS (a) Social Security Card (b)High School Diploma/ GED (c) NYS ID Card (d) NYS Security Guard License (e) F02 Certificate of Fitness (f) CPR/AED Certification (g) Narcan (h) Smart Phone (i) Bilingual (J) Exceptional Report Writing Skill (k) Professional Appearance BENEFIT OF EMPLOYMENT • Paid Bereavement Day, • Weekly Ontime Onsite Payment, • Free All-Weather Uniforms, • Promotional Opportunities, • Work Other Location, • Fixed Schedule

    ¡Incorporación inmediata!
    Inscripción fácil
  • Maitre d'
    Maitre d'
    hace 6 días
    $25 por hora
    Jornada completa
    Manhattan, New York

    • Take accurate and complete reservations., • Always provide excellent service., • Cooperate with the Management team to greet incoming and departing guests with a warm, knowledgeable and noticeably appreciative demeanour and a genuine smile and eye contact., • Set and maintain the dining room and podium environment and ensure materials are perfectly clean., • Have necessary knowledge of menu items to assist guests as needed., • Assist guest and colleagues courteously and efficiently., • Use the guest's name appropriately and communicate it to restaurant colleagues., • Assist in seating guests and pulling chairs., • Assist restaurant colleagues to prepare for service., • Communicate other necessary information with colleagues (i.e. birthdays, anniversaries, special requests)., • Coordinate set menus for small groups and distribute copies of the event form accordingly., • Inform restaurant managers of daily reservations forecast., • Assist in monitoring all guests' needs., • Log in information about guest preferences., • Check daily for our regular guest preferences and record them in our daily list for service., • Assist in organizing coat check and third-party management., • Assist taking guests to the Jazz Club., • Assist in providing "Magic Service" for hotel guests., • Participate in daily pre-shifts., • Input member engagements notes., • Assign daily host sections., • Ensure all soignees are given to the service team., • Menu printing., • Club member and hotel guest recognition initiative., • When on shift, lead EOD reports., • All other responsibilities assigned by Management. REQUIRED EXPERIENCE AND QUALIFICATIONS • 2 years' experience in a luxury hotel environment or similar setting in restaurants or food and beverage, • Must be able to work weekends, holidays, and have full/open schedule availability, • Must be capable of working in a team-oriented environment to achieve the hotel's common goal of guest satisfaction., • Must be able to take constructive criticism and work well in a team dynamic, • Positive, engaging, and energetic personality, • Must be personable with guests and be able to anticipate their needs., • Able to be organized, manage time wisely and work with little to no direct supervision., • Very high attention to detail., • Sensitive to cultural nuances., • Excellent communication skills, both written and verbal in English., • Able to handle a multitude of tasks in an intense, fast paced environment., • Excellent people skills and the ability to work under pressure and with various stakeholders., • Ability to maintain a clean and professional appearance as per company policies., • Ability to stand for extended periods of time., • Multi-lingual is a plus., • Experience working with Sevenrooms is preferred., • Must be comfortable with exposure to the elements, as some duties may require outdoor work or exposure to varying weather conditions., • TIPS Certified

    Inscripción fácil
  • PM/Closing Restaurant Manager
    PM/Closing Restaurant Manager
    hace 45 minutos
    $85000–$90000 anual
    Jornada completa
    Manhattan, New York

    The PM/Closing Restaurant Manager at ARVA Italian Restaurant with FB 575 at Aman New York will oversee and maintain all aspects of operation during the evening shift in the restaurant, lounge, terraces, and club while exceeding guests' expectations for quality of the product and service. This role serves as the closing manager. This position has an annual salary that may range from $85,000 to $90,000. KEY RESPONSIBILITIES Responsibilities and essential job functions include but are not limited to the following: • Satisfy guest needs and exceed their expectations by projecting a positive image through proper grooming, appropriate verbal communication, and taking responsibility of guest needs, • Run daily line-up and communicate pertinent information to the Food and Beverage staff, • Train, evaluate, and schedule all restaurant staff, • Perform administrative duties such as, but not limited to, scheduling, payroll, and inventory, • Inspects all areas of the restaurant to ensure standards of service are maintained, • Handle guest complaints or questions in a professional manor, • Be aware of each and every table in the dining room, making sure that no table is left unattended for an unnecessary length of time, • Inform the kitchen of any special requests or needs, • Record and pass on useful information to the host and maître d' such as special occasions, etc., • Communicate all guest information/changes to existing information to appropriate hotel colleagues in an accurate and timely manner, • Enforce established guidelines and policies of the company, • Implement new menus and promotions such as holiday and special event promotions, • Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations, • Attend all meetings, trainings assigned, • Prepare and print menus as required, • Assist in computing and sending daily reports, • Greet all guests, colleagues and clients in a professional and friendly manner, • Handle all enquiries and bookings for the restaurant in an efficient manner in order to maximize sales, • Support the leadership team in the development and training of all team members, • Coach and mentor individual team members to develop their skills and maximize performance, • Motivate and be proactive in encouraging team commitment and spirit, • Ensure appearance of team members is according to company grooming standards, • Share ideas, best practices and problems with the team and encourage their input in helping make decisions where possible, • Performs a variety of other duties as assigned by management QUALIFICATIONS • 5 years' experience in a luxury hotel environment or similar role in restaurants or food and beverage, • Must be able to work evening shifts 3pm-1am weekdays and weekends, • Positive, engaging, and energetic personality, • Able to be organized, manage time wisely and work with little to no direct supervision, • Very high attention to detail and extensive service knowledge, • Must have good knowledge of food preparation, wine, and spirits, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal on English. Multi-lingual is a plus., • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to stand for extended periods of time, • Ability to carry, push, and pull up to 30 lbs; standing, bending and lifting will be required, • TIPS, ServSafe Certified, • NYC Food Handler's Certification

    Inscripción fácil
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