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Thank you for considering Progyny! We're hiring a Solutions Analyst to be the operational lead for our external eligibility and enrollment vendor integration. You'll be the daytoday point of contact for the vendor, own file/data workflows from intake to resolution, and stand up scalable processes for exception handling, reconciliations, and change requests. You'll help build and manage new workflows to support peak enrollment and ongoing operations. This is a handson, detailoriented role for someone who loves connecting business needs to technical systems, diving into files, finding root causes fast, and getting crossfunctional partners (internal and external) aligned on a clear fix. What you'll do... * Systems & Vendor Integration: * Serve as the primary operational POC to our enrollment/eligibility vendor-triage issues, drive SLAs, and maintain clean communication loops. * Lead daytoday file exchange operations: monitor inbound/outbound files, validate formats, track acknowledgements, and ensure data integrity across platforms. * Analysis, Exceptions & Reconciliations * Review and analyze enrollment eligibility data (e.g., JSON/CSV flat files); perform rootcause analysis on exceptions and data mismatches. * File, track, and resolve issues in vendor and internal ticketing systems; document resolution paths and preventative measures. * Run manual enrollment keying when needed and manage manual term and premium/billing reconciliations between systems. * Process, Documentation & Testing * Author playbooks, SOPs, and other resources for exceptions, reconciliations, and goforward maintenance. * Stakeholder & Change Management * Partner with Product, Engineering/IT, Finance/Billing and Client Solutions on group profile updates, new implementations, and change requests. About you... * Bachelor's degree in Business Administration, Industrial Engineering, Information Systems, Computer Science, Data Analytics, or a related field. * 3-5 years in insurance or benefits operations, systems/business analysis, or vendor integrations with direct experience in eligibility and enrollment to billing data flows. * Handson experience with data files, integrations and error handling. * Demonstrated rootcause analysis skills and an ability to translate technical findings into clear action plans for nontechnical stakeholders. * Strong Excel (lookups, pivots), comfort with large datasets; familiarity with SQL for adhoc validation is a plus. Salesforce knowledge preferred. * Proven stakeholder management with external vendors and crossfunctional teams; calm under pressure, excellent written and verbal communication. * Process mindset: can document workflows, design controls, and drive continuous improvement. * Self-starter who takes initiative, works independently, and thrives in a fast-paced, constantly changing environment * Able to work a hybrid schedule of 3 days/week in our NYC office Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $80,000 - $95,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-EH1

Thank you for considering Progyny! We are seeking a detail-oriented and analytical Carrier Revenue Analyst to support backend Revenue Cycle Management (RCM) operations, with a strong focus on claims investigation, denial resolution, and revenue recovery. This role is responsible for deep-dive analysis of claims across commercial payors, identifying root causes of payment discrepancies, and driving resolution through internal remediation and external carrier engagement. The ideal candidate brings at least 1+ year of healthcare claims processing or RCM experience, with a strong foundation in claim adjudication workflows, denial management, and reimbursement methodologies. * Perform detailed review of claims lifecycle (submission through adjudication) to identify denials, underpayments, recoupments, and processing errors * Conduct root cause analysis across claim issues, including eligibility, COB, coding, billing, and payer policy misalignment * Validate claims against contracted reimbursement terms, medical policies, and billing guidelines * Investigate and categorize denials * Partner with internal teams and external payors to drive reprocessing, appeals, and corrections * Identify trends and systemic issues impacting reimbursement and recommend scalable remediation strategies * Reconcile payments using 835/EOB data to ensure accurate posting and identify discrepancies * Monitor and track unapplied cash, posting errors, and claim status gaps * Act as a liaison between internal teams and external carriers * Escalate and track issues with payors, ensuring timely follow-up and resolution * Support client and leadership requests with clear, data-driven summaries of claim performance * Ensure adherence to HIPAA, billing compliance, and internal policies * Contribute to process standardization and automation efforts to improve efficiency and reduce manual errors * Participate in QA initiatives and continuous improvement of claims workflows * Support rebill workflows by validating corrected claims and ensuring proper submission logic * Analyze claims and financial data using Excel (required) and SQL (preferred) to uncover trends and performance gaps * Develop and maintain reports and dashboards to track: Denial rates, First-pass resolution, Net collection rate, and Aging AR and recovery progress * Provide actionable insights to leadership on revenue leakage and operational inefficiencies About You... * Bachelor's degree or equivalent experience * 1+ year of healthcare RCM or claims processing experience * Claims lifecycle (837, 835, 277/276, EOB interpretation) * Experience working with commercial carriers (e.g., Aetna, Anthem, UHC, etc.) * CPT/HCPCS coding * Commercial payor workflows and adjudication logic * Experience with denial investigation, appeals, and claims corrections * Advanced proficiency in Microsoft Excel (pivot tables, formulas, data analysis) * Experience in backend RCM functions such as: Denials management, Payment reconciliation, or AR follow-up * Extensive analytical and critical thinking skills with a focus on problem-solving and root cause identification * High attention to detail with the ability to manage large datasets and complex claim scenarios * Effective communication skills, with the ability to translate findings into clear, actionable insights * Ability to thrive in a fast-paced, high-volume environment while maintaining accuracy * Self-starter mindset with ownership over assigned workstreams and outcomes Nice to Have... * Familiarity with SQL or data querying tools * Familiarity with Clearinghouses, Provider Portals, SalesForce, Pharmacy (PBM), Medical claims * Exposure to reporting tools such as Power BI Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $65,000 - $80,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-BG1

Job Description JOB SUMMARY The Estate Operations Analyst is responsible for the accurate and timely settlement of client accounts after a client's passing. This role involves meticulously reviewing estate-related legal documentation, processing distributions to beneficiaries or estate heirs, and strictly adhering to established standard operating procedures. The ideal candidate possesses exceptional attention to detail, manages tasks with a high degree of accuracy, and collaborates effectively with cross-functional teams to ensure a seamless and sensitive client experience during a difficult time. Key Responsibilities • Evaluate estate-related and customer account documentation such as death certificates, wills, Letters Testamentary, Letters of Administration, and other court-issued documents to ensure proper handling and transference of client assets., • Execute timely and accurate disbursements of funds and assets to beneficiaries, heirs, or the estate in accordance with legal instructions and internal procedures., • Ensure all work is completed in compliance with established SOPs, regulatory requirements, and internal quality standards., • Perform all responsibilities with a focus on accuracy and attention to detail, minimizing errors and rework., • Complete and submit all daily reporting tasks to ensure transparency, status tracking, and timely completion of estate items., • Work closely with internal stakeholders, including Service Partners, Client Onboarding Operations, Retirement Operations, and the Gains and Losses team, to facilitate end-to-end processing., • Maintain a compassionate and professional approach when handling sensitive client matters and ensure a respectful experience for heirs and estate representatives., • Support strategic plans that enhance productivity through process efficiencies and automation. Required Qualifications • Basic Internship or up to 1 year of experience in the financial services industry., • Proficient in MS Office, including Excel, Word, and PowerPoint., • Analytical thinking skills with excellent written and verbal communication., • Detail-oriented with strong organizational skills., • Ability to manage multiple projects, prioritize tasks, and work against multiple deadlines and objectives., • Adaptable to dynamic work environments and priorities., • Demonstrates ownership and a sense of urgency in resolving inquiries and issues., • Proven effectiveness in a fast-paced, demanding, client-driven environment., • Ability to perform and deliver within tight deadlines., • Possesses a challenging and inquiring mind., • Exhibits attention to detail and tenacity. Preferred Qualifications • Brokerage, retirement, estate, and beneficiary services experience., • Experience with process transformation or operational efficiency initiatives., • Experience with tools such as Alteryx, Excel (macro/VBA), or similar platforms to support workflow/process automation and data-driven process improvement. Education: High School Company DescriptionCompunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice. We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.Compunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.\r\n\r\nWe have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.

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