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Job DescriptionWhy Prizeout At Prizeout, we provide rewards and loyalty solutions that transform how partners engage their customers and help them maximize their financial potential. We keep the user at the center of every decision and we value humility, curiosity, and ownership. We hire people who trust themselves, get things done, and thrive in a fast-moving, collaborative environment. As our team continues to grow, we're looking for a Sr. Manager of Customer Support to lead and scale our partner support function. About This Role The Sr. Manager of Customer Support plays a critical role in shaping the operational foundation of our support organization. This leader will oversee the day-to-day of Support while building scalable systems and processes that elevate the partner and user experience and drive operational excellence. This role blends hands-on Support leadership with systems thinking, cross-functional collaboration, and continuous process improvement. What You'll Do * Be the strategic point of contact for escalated support inquiries, ensuring timely, accurate, and service-oriented responses. * Lead, coach, and develop the Customer Support team through mentorship and clear expectations. * Build and optimize operational workflows using Zendesk’s full product capabilities, (including ticket tagging, automation, and visibility/performance dashboards). * Improve and expand the Help Center to drive self-service adoption and reduce inbound volume. * Lead and implement the AI support chat project, ensuring thoughtful integration into the broader support ecosystem. * Partner cross-functionally with Product, Engineering, and Operations to resolve issues, improve processes, and advocate for partner needs. * Identify trends in support data and translate insights into improvements. * Build strong relationships with internal stakeholders and external partners to ensure alignment and trust. What You'll Bring * 3+ years in Customer Support, Partner Support, or a similar client-facing role (fintech, SaaS, or financial services preferred). * 1-3 years of leadership experience, either managing people or leading complex cross-functional initiatives. * Experience building or optimizing support systems (Zendesk strongly preferred). * Strong operational mindset with the ability to design scalable processes. * Excellent written and verbal communication skills. * Data-driven decision maker who is comfortable analyzing support metrics and performance trends. * Organized, detail-oriented, and comfortable managing multiple priorities simultaneously. * A partner-first mindset with patience, empathy, and a solutions-oriented approach. * Comfortable operating in a fast-growing, evolving environment. Please Note: Must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa. The expected salary range for this position is $95,000 - $110,000, plus an equity component. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Position Overview The Construction Manager / Resident Engineer (CM/RE) – Tunneling & Underground is responsible for overseeing the construction, inspection, and contract administration of complex underground and tunneling infrastructure projects. This role serves as the Owner’s on-site representative, ensuring work is performed safely, in compliance with contract documents, and in accordance with schedule, budget, and quality requirements. The ideal candidate brings extensive hands-on experience in bored tunnels, TBM operations, SEM/NATM, cut-and-cover, shafts, and underground structures, with a strong background managing contractors, coordinating multidisciplinary teams, and interfacing with public agencies and stakeholders. Key Responsibilities Construction Oversight & Field Management • Act as the Owner’s on-site Construction Manager / Resident Engineer for tunneling and underground works, • Oversee contractor means and methods for tunnel excavation, support of excavation, lining, shafts, and underground structures, • Monitor daily construction activities to ensure compliance with plans, specifications, permits, and safety requirements, • Review and respond to RFIs, submittals, shop drawings, and construction work plans, • Evaluate change orders, time impacts, and cost proposals, • Track contractor progress, productivity, and compliance with contract milestones, • Monitor project schedules and identify risks to critical path activities, • Coordinate recovery plans for delays and unforeseen conditions, • Review contractor pay applications, quantities, and earned value, • Ensure work complies with QA/QC plans, specifications, and industry standards, • Coordinate inspections, testing, and acceptance of tunnel works, • Enforce compliance with OSHA, project safety plans, and tunneling-specific safety requirements, • Participate in safety audits, incident investigations, and risk mitigation planning, • Serve as primary point of contact between the Owner, contractors, designers, utilities, and regulatory agencies, • Participate in progress meetings, coordination meetings, and public agency briefings, • Support interface management with adjacent contracts and active facilities Required Qualifications • Minimum 10 years of direct experience in tunneling and underground construction, • Proven experience serving as Construction Manager, Resident Engineer, or Senior Field Engineer on major tunnel projects, • Demonstrated experience with:, • TBM tunneling, • SEM/NATM methods, • Cut-and-cover construction, • Shafts, adits, and underground structures, • Strong knowledge of heavy civil construction contracts, specifications, and drawings, • Ability to interpret geotechnical reports, construction schedules, and cost data Preferred Qualifications & Certifications • Bachelor’s degree in Civil Engineering, Construction Management, or related field, • Professional Engineer (PE) license (NY and/or NJ preferred), • CCM (Certified Construction Manager) or PMP preferred, • OSHA 30, • Confined Space Entry / Underground Construction Safety training Key Skills & Competencies • Deep understanding of tunneling construction means and methods, • Strong field leadership and decision-making ability, • Excellent written and verbal communication skills, • Proven ability to manage contractors and resolve field issues, • Experience working on large, public-sector infrastructure programs Work Environment • Field-based role requiring regular presence in tunnels, shafts, and active construction zones, • Ability to work night shifts, weekends, and extended hours as required, • Must be able to navigate confined spaces and wear required PPE Why This Role This role is critical to the successful delivery of high-profile tunneling and underground infrastructure projects in the NJ/NY region. The CM/RE ensures safe execution, contract compliance, and quality delivery of some of the most technically challenging construction work in the industry. Company DescriptionEPC developed a reputation for providing exceptional client services on major infrastructure projects throughout the United States with our dedication to achieving our clients interests with quality and cost-efficiency.EPC developed a reputation for providing exceptional client services on major infrastructure projects throughout the United States with our dedication to achieving our clients interests with quality and cost-efficiency.

Job Description Flowdesk's mission is to build a global financial institution for digital assets, one designed from the ground up for market integrity and efficiency. To achieve this in a rapidly evolving market, we apply a disciplined, first-principles approach to everything we do. This approach is embedded in our core services, from institutional liquidity provision, trading solutions, OTC execution to our comprehensive treasury management offerings. This is how we cut through the noise and build robust and scalable systems across all our business lines. We look for individuals who are driven by this systematic approach. Joining Flowdesk means you will be a key contributor in building and scaling a more transparent and efficient financial markets infrastructure. We are seeking Software Engineer with extensive experience in OTC trading to join us. You will design, develop, and maintain high-performance trading systems that power our OTC operations. Requirements Key Responsibilities: • Develop and optimize trading infrastructure for OTC execution and settlement., • Collaborate with traders, quants, and cross-functional teams to implement trading strategies and workflows., • Build scalable APIs and microservices for trade lifecycle management, pricing, and risk systems., • Design resilient solutions for clearing, settlement, and regulatory compliance Required. Qualifications: • Extensive hands-on experience building OTC trading systems or platforms., • 5+ years of software engineering experience with strong expertise in low-level programming language., • Deep understanding of financial markets, trade lifecycle, and OTC market structures Nice to Have: • Rust programming experience highly valued., • Knowledge of cryptocurrency or digital asset markets., • Familiarity with trading protocols (FIX, WebSocket) and market data systems., • International environment (English is the main language), • 100% Coverage from Justworks Benefits (Medical, Dental, and Vision plans), • Team events and offsites The base salary range for this role is between $150,000 - $200,000 in the State of New York. This range is not inclusive of our discretionary bonus. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data. Recruitment process Are you interested in this job but feel you haven't ticked all the boxes? Don't hesitate to apply and tell us in the cover letter section why we should meet! Here's what you can expect if you apply • HR interview (30'), • Technical Discussion with hiring manager (30'), • Technical Test, • Chat with the Head of Engineering (45'), • Chat with CTO (30') On the agenda, discussions rather than trick questions! These moments of exchange will allow you to understand how Flowdesk works and its values. But they are also (and above all) an opportunity for you to present your career path and your expectations for your next job! We are committed to an inclusive and accessible recruitment process. If you require any reasonable adjustments or have specific needs to enable you to participate fully in the interview or assessment process (e.g., a sign language interpreter, extra time for a test, or an accessible location), please contact us to discuss how we can support you.

Job DescriptionCompany Overview:Loop is building the enterprise co-pilot for restaurants, starting with delivery. Over the last 3 years, delivery & digital ordering grew 10x into a major source of restaurant’s revenue, throwing up fundamental operational and financial challenges. With Loop, restaurants can view their P&L in real time, automate closing books, improve order accuracy, diagnose poor performance and empower their teams with feedback. About this role:We are looking for a Manager, Strategy & Operations - GTM with 3-7 years of experience to be a top-tier, high-IQ business professional who thrives on being central to our deals without carrying a sales quota. This person will be critical in orchestrating enterprise B2B deals, leveraging data and intellect to drive profitable growth for Loop AI.What will you be doing? • Anchor enterprise deals by providing solution engineering, collateral, and data analytics., • Program manage all aspects of late-stage sales deals through post-pilot, including creating compelling narratives and decks., • Coordinate with internal stakeholders to gather necessary information and resources for deals., • Be customer-facing, participating in sales calls and running QBRs with sales teams., • Utilize data and insights to overpower challenges and drive deal closures.Requirements, • 3–7 years of experience in enterprise B2B sales, partnerships, or a similar high-impact commercial role., • Proven track record of orchestrating and closing $10M+ enterprise B2B deals, involving multi-stakeholder coordination and complex sales cycles., • Strong ability to create compelling, high-quality decks that communicate value, differentiate offerings, and drive executive alignment., • Experience working in early-stage (Series A–D) startups, ideally having seen a company scale from < $10M to > $50M in revenue.

Job Description Garner's mission is to transform the healthcare economy, delivering high-quality and affordable care for all. We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights. Our approach guides employees to higher-quality, lower-cost care, creating a system that works better for everyone. Patients achieve better health outcomes, employers spend healthcare dollars more effectively, and physicians are rewarded for delivering exceptional care rather than performing more procedures. Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry, and we are building a team of talented, mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale. About the role: We are seeking an exceptional Senior Machine Learning Engineer to join our organization. Garner's Engineering team tackles incredibly hard technical problems for a mission that truly matters. Our systems analyze billions of medical records to rank healthcare providers across the country. We are an AWS + Kubernetes shop, and we are constantly introducing new technologies as our system load doubles every year. We expect our engineers to champion cutting-edge industry practices as we aggressively embrace AI in every facet of our operations and norms. We are seeking teammates who take pride in delivering their best work while fostering a strong team culture. Where you will work: This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. What you will do: • Lead team-level technical strategy and execution on multi-quarter time horizons, • Use AI to build, optimize, and maintain ML, data, and software systems, • Uplevel engineers across the organization by raising the technical barCollaborate across disciplines to understand our domain and iterate on projects, • 3+ years of software engineering experience, especially with ML systems, • 2+ years of MLOps experience, • Experience leading teams of engineers with demonstrated impact on technical strategy, • A generalist software engineering mindset ready to learn new languages, frameworks, and techniques required for a fast paced startup environment, • Demonstrated ability to build complex systems using AI coding agents (we use Claude Code), • Familiarity with data security and HIPAA compliance Compensation Transparency: The target base comp range for this position is $204,000 - $250,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to . Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at .

Job DescriptionWalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. We are seeking a Customer Success Engineering (CSE) Manager to lead, grow, and enable a high-performing CSE organization. This leader will oversee delivery execution, customer outcomes, capacity planning, and operational excellence — while driving adoption, value realization, retention, and strategic impact across enterprise accounts. The CSE Manager will set the bar for solution advising excellence, evolving a proactive methodology where engineers leverage insights, anticipate risks, reduce escalations, and accelerate customer success. This role blends people leadership, delivery oversight, enablement strategy, and cross-functional partnership.What you'll Own • Team & People Leadership, • Manage, mentor, and develop a team of CSEs — improving technical depth, advising skills, and business understanding., • Build a culture of proactivity, ownership, continuous improvement, outcome focus, and customer value creation., • Ensure CSEs demonstrate core IC competencies: solution advising, implementation, enablement, reporting/AI insight usage, and proactive risk identification., • Run structured coaching, 1:1s, shadow programs, learning paths, and development planning., • Lead hiring, capability leveling, career pathing, and talent calibration., • Drive the hiring and development of a new CSE team in 2026 — building foundational capabilities, onboarding structure, and the operating rhythm for a growing organization., • Delivery & Execution Management, • Oversee customer engagements focused on configuration, implementation, enablement, optimization, and ongoing impact delivery., • Maintain visibility into assignment timelines, capacity, blockers, and outcomes., • Ensure best practices in solution design, build, rollout, testing, and production readiness., • Validate that CSEs understand customer business cases and translate them into high-impact WalkMe solutions., • Engage directly with customers — particularly for critical, strategic, or high-risk engagements — to ensure the right plan, approach, and solution has been delivered., • Guide CSEs in delivering workshops, training sessions, office hours, and ongoing learning programs that accelerate adoption and maturity., • Customer Value, Adoption & Retention, • Drive CSAT, feature utilization, time-to-value, expansion influence, and renewal outcomes., • Ensure the team monitors usage signals, reports, workflows, and AI insights to identify risks early., • Support escalations for complex or strategic accounts while coaching IC ownership and self-resolution., • Promote a value-focused advising approach rather than task-focused execution., • Operational Excellence & Methodology Ownership, • Build and scale playbooks, documentation, frameworks, and delivery patterns for repeatable success., • Reinforce proactive work methodology — structured communication, early risk flagging, mitigation planning., • Optimize tooling, reporting, assignment intake, forecasting, and utilization workflows., • Collaborate with CSM, TAs, Sales, Support, and Product to strengthen cross-functional alignment and execution., • Translate field learnings into product feedback, feature requests, and usability improvement recommendations., • Enablement & Scaling Content, • Create and expand knowledge assets: guides, workflows, documentation, best-practice standards., • Support customer and internal enablement programs such as training, workshops, and learning series., • Define skill frameworks, expectations, and development tracks for CSE professional growth.What You Need to Succeed, • Qualifications, • 5+ years in customer-facing technical roles (CSE, Solutions Engineer, Technical Advisor, PS/Enablement roles, etc.), • 2+ years of people management or leadership experience preferred., • Strong technical understanding of SaaS/web technologies (HTML/CSS/JS), integrations, and data workflows., • Ability to understand business needs and translate them into effective WalkMe solutions., • Skilled in report interpretation and AI insight usage to drive decisions and actions., • Excellent communication and stakeholder management across business and technical teams., • Strong organizational skills with ability to manage multiple workstreams and priorities., • Passion for coaching talent, improving operational maturity, and driving measurable outcomes., • Nice to Have, • Experience with WalkMe or digital adoption platforms., • Familiarity with SAP, enterprise integration patterns, IDP/SSO configuration, extensions/snippet deployment., • Background in customer enablement, advisory programs, or technical training., • Experience scaling self-serve maturity and knowledge resources.Success in the role, • CSE team delivers consistently and with high quality across strategic work., • Customer adoption grows through proactive insights, advising maturity, and business alignment., • Escalations decrease as risks are identified and mitigated early., • Playbooks, documentation, and repeatable delivery assets reduce variability and accelerate execution., • CSEs operate with proactive rhythm — leveraging data/AI signals to drive outcomes rather than respond to issues.

Job DescriptionJob Description Who will you be working with? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services. Our team is focused on continually improving our best-in-class production capabilities. We combine deep domain expertise and tenured experience to deliver unparalleled products for our customers. Here you’ll interact daily with team members during the problem resolution process and will partner with other key stakeholders to support our internal customers and their responsibilities. How will you make a difference? The Field Service Lead/Specialist is responsible for managing and supporting warranty and aftermarket activities for Wabtec products across active transit projects in the Greater New York City territory. This role ensures operational excellence by supervising field service technicians, maintaining strong customer relationships, and serving as the primary liaison between customers, car builders, and Wabtec management. The position emphasizes safety, technical expertise, and proactive problem-solving to enhance product reliability and customer satisfaction. Key Responsibilities: Customer & Relationship Management • Serve as the key Wabtec representative on Transit Authority sites for warranty, modifications, and aftermarket activities., • Develop and maintain strong relationships with transit authorities and car builders., • Actively listen to customer concerns and resolve issues promptly., • Assist transit authority repair operations with troubleshooting and debugging Wabtec products., • Analyze reliability data and recommend improvements to procedures and component replacement intervals., • Maintain a database of product reliability trends and communicate findings to product line engineering. Drive component reliability information through FieldConnect., • Investigate system failures in the field and produce engineering reports as required., • Assist the regional manager in supervising, coaching, and training field service technicians. Ensure adherence to company policies and safety standards., • Assist in organizing workflow, setting performance goals, and monitoring productivity., • Conduct regular task performance reviews and provide constructive feedback., • Promote and enforce a strong safety culture., • Ensure compliance with PPE requirements and Wabtec’s “2-minute warning” safety initiative., • Prepare weekly reports on safety, manpower, warranty support, and retrofit activities., • Maintain accurate records of service calls, work orders, and timekeeping., • Track warranty spare inventory and calibration of tools and equipment., • Implement computerized reporting systems (e.g., Field Connect, project trackers)., • Provide on-site training for car builder or transit authority personnel on Wabtec systems., • Proven experience as a supervisor or in a similar technical leadership role., • Strong mechanical aptitude and hands-on capabilities., • Excellent communication and interpersonal skills; ability to explain complex technical issues clearly., • Outstanding organizational and leadership skills., • Proficiency in MS Office and familiarity with reporting tools., • Knowledge of rail industry products and systems (preferred)., • Valid driver’s license and ability to travel to the U.S. for training., • Strong problem-solving and decision-making abilities., • Travel: Required within the Greater NYC territory and occasional U.S. trips for training and support., • Reporting Structure: Reports to Field Service Manager / Regional Service Director. Our job titles may span more than one career level. The hourly rate for this role is currently $37 - $43. The actual rate offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible. Additional Information Our job titles may span more than one career level. The salary rate for this role is currently $33-43 The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible. What could you accomplish in a place that puts People First? At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you. Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at . Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress. We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we’ve got you.

Job Description Dealpath is looking for a self-motivated Senior Customer Success Manager to join our growing team in San Francisco! As a Senior Customer Success Manager you will play a critical role in ensuring our customers adopt and utilize Dealpath to its utmost capabilities. What you'll do: • Ensure the retention, growth, and satisfaction of a portfolio of customer accounts, • Work with the Implementation Manager during implementation to understand customer's success criteria and system configuration, • Partner with customers to build out a customer journey to help them reach their business goals, • Build post-implementation programs for enterprise and strategic accounts to ensure strong adoption plans for current customer employees and their new hires, • Produce and deliver web-based and in-person training sessions and strategic reviews for customers, • Field phone and email-based support inquiries from customers, • Work cross-functionally with Dealpath's Sales, Marketing, Product, and Leadership teams to relay customer feedback, develop case studies, and resolve product escalations, • Be an advocate and leader for innovating Customer Success processes and how we support large teams at scaleRequired Qualifications, • A curious and self-motivated team player, ready to embrace a fast paced, high-growth environment, • Product-focused; you enjoy and feel challenged mastering new software, • Able to effectively partner, collaborate, and communicate with technical and non-technical colleagues, • Always thinking of new ways to effectively serve customers and improve the Customer Success team's internal processes, • Bachelor's degree or higher, • 4-7 years of customer success, account management, and/or commercial real estate experience, • Strong written and verbal communication skills, including comfort with presenting to senior executive audiences, • Empathy for customers and passion for helping them, • Demonstrated ability to manage ambiguity and apply problem-solving skills, • High attention to detail and accuracy, • Strong knowledge and proficiency in Excel / Google Sheets, • Commercial real estate background, • Medical, dental, and vision insurance., • Health Savings Account (HSA) & Flexible Spending Account (FSA) options., • 401(k) retirement plan., • Paid Parental Leave., • Flexible Time Off (FTO) policy., • Commuter benefits program., • Monthly wellness reimbursement to support physical and mental well-being., • Hybrid Work Policy., • Base salary: $100,000–$120,000. Eligible for variable incentive compensation with a target incentive equal to 20% of OTE. OTE range: $125,000–$150,000., • This position is also eligible for Dealpath's equity plan., • Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer. Our mission is to empower real estate investment and capital markets with data and collaboration through purpose-built software. We believe that real estate is driven by people with information to shape the built world. Today, Dealpath is the industry's leading cloud-based deal management platform and is expanding rapidly. Recent highlights include: surpassing $10 Trillion of transactions supported on the platform with leading firms like Blackstone, AEW, Oxford, Nuveen, Bridge Investment Group, etc., recognized as the "Top Technology" at Global PropTech Awards, and expanding offices and teams in San Francisco and New York City. We're engineering an industry-defining company to power the largest asset class in the world into the future. Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital. We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture - we'd love to meet you!

Job DescriptionDescriptionA great place to work and grow, Naik Group is a dynamic, multi-discipline engineering company with offices in New York and New Jersey. Our continued growth in this highly competitive market is evidence of the trust and value clients place in our services’ quality and timeliness. Included in the full range of professional services we offer are Bridge/ Structural Design & Inspection, Highway/Roadway Engineering, Civil/Site Engineering, Traffic Engineering/ITS, Utility Engineering, Construction Management & Inspection, Design Build, Survey, Right of Way, and High Definition 3-D Laser Scanning. Our principals take considerable pride in their approach to the firm’s management, offering services like that of a large organization while demonstrating the personal client and consultant relationship of a small firm. Naik Consulting Group is looking to hire an experienced Survey Crew Chief in our Edison, New Jersey Office for our Land Surveying Department. We conduct field work all over northern and central NJ, as well as some work in NYC. Generally, work will be assigned to you based on your location, but travel will be necessary at times. This position will typically report to a Project Surveyor or the Project Manager. Responsibilities • High Profile Topographic Surveys, Right of Way/boundary and Control Surveys of major roadways, bridges, tunnels, airports, train stations, railroads, and transfer stations in and around the state of NJ and NYC areas, • GNSS Control Surveys using RTK and Static Systems, • Topographic Survey with Total Stations, including robotics, • Level loops with digital and automatic levels, • 3D Laser Scanning using Leica Laser Scanners, • Drainage investigation and utility surveys, • Experience and/or education with Total Stations, Digital or automatic levels, laser scanners, and GNSS systems., • Experience and knowledge of Topographic Surveying, boundary, and Right of Way investigation., • Education or experience in land surveying preferred (preference given to individuals interested in continuing education, licensure, and/or other certifications, but not required)., • Exceptional note and record keeping ability., • Ability to produce quality field data based on sound judgement., • Must be able to carry out direction, work with others, and maintain communication with management and other crew members throughout the day., • Holiday and paid-time-off programs, • 401(k) Plan and Match, • Career Path Development Program (Management & Technical Career Tracks), • Tuition Reimbursement, • Competitive health and dental insurance premiums, • Short-Term Disability/Long-Term Disability, • Life insurance, • Employee Assistant Program (EAP), • Flexible Spending Account, • and MoreNaik is a Drug and Alcohol-Free workplace, an Equal Employment Opportunity employer and E-Verify employer. We are committed to pay transparency and fairness in hiring. This posting complies with the Pay and Benefit Transparency Laws, which requires employers to disclose compensation and benefits information in all job advertisements.

Job Description Prosper Health is on a mission to make life happier and healthier for autistic and neurodivergent adults. Despite autism diagnoses increasing more than 5x in the past 25 years, autistic adults have been systematically overlooked. This has led to extremely poor outcomes, including high rates of co-occurring mental health conditions and a lower life expectancy. Prosper is here to change that. We deliver specialized mental health services for autistic adults, covered by insurance. We've helped tens of thousands of people receive an autism diagnosis for the first time, work with neurodivergent-affirming therapists, and find belonging through community. Our outcomes meaningfully outperform traditional care for autistic adults, with substantially greater improvements in mood, anxiety, and quality of life. Prosper is growing 3x year over year and are at mid-double-digit millions in run-rate revenue, with thousands of active clients and 400+ clinicians. We're a high-ownership, mission-driven team, building something that has never existed for autistic and neurodivergent adults. About the Role Our client experience team is crucial to making our clients feel supported day-to-day — managing all inbound phone, text, and email support. We believe in putting clients first, and that ethos runs through everything we do: every interaction is held to a high standard because the people on the other end of it deserve nothing less. As our Client Experience Manager, you will lead this team and own the function fully — hitting SLAs, building out triage structures, managing response quality, and establishing SOPs. When something breaks (e.g. a flagged spam number), you don't wait for someone to tell you how to fix it — you figure out what needs to happen, execute, and build the process that prevents it from happening again. This is a rare opportunity for someone who wants to do more than manage a function — you'll shape it. We're a startup, which means you'll report directly into senior leadership, have a real seat at the table, and build processes and team culture largely from the ground up. The ideal person for this role thinks like an owner. They're restless about quality and never satisfied with "good enough" when better is possible. They're comfortable in ambiguity, resourceful with tooling and systems, and they genuinely care about the clients this team serves. You Will • Own people management end-to-end. Run weekly 1:1s, performance reviews, hiring, and onboarding. Be the manager your team can rely on for clear direction, honest feedback, and real development., • Build and maintain a QA function from scratch. Create a systematic process for reviewing response quality, identify patterns in gaps, and coach the team toward consistently hitting a high bar., • Design and manage team structure. Establish triage tiers, own scheduling across holidays and volume changes, and make sure the team is set up to handle whatever comes in., • Drive continuous process improvement. Identify inefficiencies in workflows and tooling, quantify their impact, and fix them — whether that means building a lightweight solution yourself or writing and managing an engineering ticket to completion., • Create and iterate on SOPs. Document how things should work, monitor whether they're working, and update them when they're not. Build processes that are durable, not just functional., • Translate client patterns into upstream fixes. Spot recurring themes in client questions and complaints, and turn them into clear, data-backed recommendations for the product team — reducing the volume of issues the team has to field in the first place., • Stay ahead of operational issues. When something unexpected breaks figure out the fix and build the safeguard so it doesn't happen again.About you, • Bring 5–8 years of experience in client experience or support operations, including at least 1–2 years managing a team directly, • Fluent in support operations: SLAs, ticket workflows, triage structures, and help desk tooling — and you pick up new systems quickly, • Think and act like an owner — you don't wait to be told something is broken, and you're never fully satisfied with the current bar when better is possible, • Genuinely care about the clients your team serves, and let that shape how you set standards and develop your people, • NYC-based preferred; open to remote for the right candidate More about Prosper Health • Our culture is a unique mix of thoughtfulness, kindess, and high-performance. We take time to eat lunch together every single day in NYC, while also setting ambitious goals and holding ourselves accountable to them., • We always ensure that we integrate perspectives from experts in our space, including clinicians and autistic self-advocates., • Our team members come from places such as Bain, McKinsey, BCG, FirstHand Health, Rula, SeatGeek, Benchling, and schools like Harvard, MIT, Yale, Penn, Northwestern, Dartmouth, Vanderbilt, and more., • Here are a few of our favorite operating principles:, • Clients first - Our job is to solve real problems for our clients. Choose what makes life better for the client, even if it's harder for us. Never lose sight of the person on the other side., • Find a Way - We use ingenuity, scrappiness, and determination to bend the world to accomplish our goals. We're resourceful and do more with less., • Raise the Bar - We grow deliberately, by asking how things can improve and by giving and seeking feedback. We insist on the highest standards and keep pushing them higher., • Be a Good Person - Be kind, be honest, and make it fun to work here. Tell the truth even when it's uncomfortable. Treat people with respect and go out of your way to do nice things for your teammates.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Principal Customer Success Manager to join our team to manage our largest payer customer. Reporting to the Head of Customer Success for Payers and Partners, you will serve as a dedicated relationship owner, advocate, and leader overseeing Spring's largest and most strategic, integrated payer. You will spearhead critical cross-functional initiatives, retention, growth, and serve as a trusted consultant to key stakeholders. This role requires deep expertise and tenure managing jumbo, complex customer relationships. More specifically, we are seeking a customer success professional with extensive experience managing and navigating national payer relationships. This is a full time, fully remote position with approximately 10 to 15 percent travel required. What you'll do: • Serve as the senior leader and dedicated strategic partner for Spring Health's largest payer customer, • Develop collaborative working relationships with payer leadership to spearhead initiatives that drive meaningful impact, retention, and growth, • Consistently demonstrate Spring Health's value proposition and link to customer's defined success metrics, • Own the customer lifecycle from implementation to engagement strategies to contract upsells and renewals. This will include:, • Timely action plans and account planning, • Engagement communication ideation, strategy & execution, • Ongoing reporting and insights to deliver data-driven recommendations, • Business review creation and presentation to senior executives, • Spearhead cross-functional initiatives to present key customer feedback and process improvements, • Drive variable revenue through targeted engagement strategies, • Customer Retention and Renewal Rate: High retention and renewal rates, securing long-term growth with key customer relationships., • Bachelor's degree or higher preferred, • 10-15 years of experience in account management/customer success/healthcare management, preferably with National Accounts/Jumbo Payer Customers, • Extensive experience managing and expanding relationships with national and regional health plans; proven ability to influence executives and key business stakeholders., • Demonstrated success achieving renewal, upsell, and revenue growth targets within jumbo accounts., • Experience in upselling and retaining customers to drive additional revenue (recurring and variable), • Exceptional project management skills and organization, • Innate ability to thrive in fast-paced environments, • Outstanding communication skills with a thoughtful and collaborative approach to relationships, • Humility, resourcefulness, directness, ambition, professionalism, • Proven ability to question, probe, and challenge partners to ensure their ultimate needs are met, • A deep passion for transforming the U.S. healthcare system, especially mental health, • Previous exposure to the complexities and challenges in US healthcare, • Demonstrated passion for, and understanding of, mental illness and the broader U.S. healthcare system, • Experience using data visualization techniques to present key findings, • Experience with member communication strategies, • Proven track record of portfolio retention and growth across national and regional health plans Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionAbout CookUnity: Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry's best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul. Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world. If that mission has you hungry in more ways than one, you've found the right job posting. About the Team: Delivering more than 3M meals per month and growing 3x YoY, CookUnity is also helping improve the livelihood of working chefs, tripling their income and enabling the growth of their own teams and personal brands. We believe that healthy food fuels stronger communities—and that food safety is foundational to that mission. The role: CookUnity is seeking an experienced and highly strategic Director, Food Safety & Quality Assurance to lead and scale food safety excellence across our NYC operations. This role is critical to enabling CookUnity's rapid growth and marketplace expansion by building best-in-class, data-driven food safety systems that protect our customers, strengthen brand trust, and support operational innovation at scale. CookUnity operates at the intersection of culinary innovation, direct-to-consumer distribution, and multi-site ready-to-eat production, requiring a leader who can balance speed of growth with disciplined control of core risks such as sanitation, cold chain integrity, supplier governance, and regulatory alignment across jurisdictions. This role offers the rare opportunity to build foundational programs, influence product and operational design, and embed food safety as a strategic enabler of growth as CookUnity expands its geographic footprint, SKU complexity, and marketplace ecosystem. The Director will partner cross-functionally to translate emerging risks into pragmatic controls that protect consumers, strengthen brand trust, and support the company's trajectory toward category leadership and potential public market readiness. As the site Food Safety leader, this role owns the end-to-end food safety strategy and execution for one of CookUnity's most complex markets. Reporting into the VP, Food Safety & Quality Assurance, this leader will act as a key thought partner across Operations, Culinary, Supply Chain, and Regulatory teams—ensuring food safety is deeply embedded into how we design, build, and scale our production systems. The ideal candidate operates at both a strategic and systems level, while remaining close enough to execution to drive impact on the ground. They bring strong leadership presence, the ability to influence at all levels, and a track record of building scalable programs in high-growth environments. Responsibilities: • Own and drive the end-to-end food safety strategy for NYC operations, aligning with company-wide growth, marketplace expansion, and operational excellence goals, • Serve as the executive food safety leader on-site, accountable for regulatory compliance, audit performance, and overall food safety outcomes, • Lead all regulatory interactions, including FDA/USDA/local agencies, third-party audits, and certifications; ensure best-in-class inspection readiness and execution, • Design, implement, and continuously evolve scalable food safety systems across high-volume, ready-to-eat production environments, • Establish and monitor key food safety KPIs and risk indicators, leveraging data to proactively identify trends, mitigate risks, and drive continuous improvement, • Oversee and optimize preventive controls and critical programs, including HACCP, environmental monitoring, sanitation, allergen management, cold chain, and process controls, • Partner cross-functionally with Operations, Culinary, and Supply Chain leaders to embed food safety into production design, capacity planning, and new product launches, • Lead complex food safety investigations, root cause analysis, and CAPA programs; ensure systemic fixes and organizational learning, • Build, develop, and scale a high-performing food safety organization, including hiring, coaching, and developing future leaders, • Drive a culture of food safety ownership and accountability across all levels of the operation, from frontline teams to senior leadership, • Translate evolving regulatory requirements into clear, scalable, and practical operational standards, • Act as a strategic advisor to senior leadership, influencing decisions that balance speed, quality, and complianceQualifications:, • Bachelor's degree in Food Science, Engineering, Microbiology, Food Safety, or a related discipline; advanced degree or equivalent experience preferred, • HACCP, PCQI, and/or Certified Food Safety Manager credentials required, • 10+ years of progressive experience in food safety, quality, or regulatory leadership within ready-to-eat, fresh, or high-compliance food production environments, • Proven track record of owning and scaling food safety programs at a site or multi-site level in complex, high-growth operations, • Deep expertise in FDA, USDA, and local regulatory frameworks, preventive controls, and risk-based food safety systems, • Demonstrated ability to lead through influence at a senior level, driving alignment across cross-functional stakeholders, • Strong experience building and developing high-performing teams and leaders, • Highly analytical, with experience leveraging KPIs, risk metrics and AI tools to inform decision-making, • Exceptional communication and executive presence, with the ability to translate technical concepts into business impact We hope this provides valuable insight into our culture and product vision. If this excites you, we'd love to connect! Benefits 🩺 Health Insurance coverage 🌅 401k Plan 📈 We grow, you grow: Stock Options Plan granted on Day 1 🌟 Eligible for a bi-annual performance bonus ⛱ Unlimited PTO 🗓️ 5-year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical 🐣 Paid Family Leave 🕯 Compassionate Leave: 3–5 days each time the need arises 🥘 Monthly CookUnity credits to enjoy our meals 🧘🏽️‍♀️ Wellness perks: nutritional coach access and fitness subsidies 👩🏾️‍🏫 Personalized Spanish coach 🌟 Opportunity to join a company that's redefining how we eat and how chefs work Compensation • All final pay rates will be determined by the candidate's experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability. Compensation All final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.Pay Range for this position$150,000—$175,000 USD If you're interested in this role, please submit your application, and if we think you might be a fit, we'll get in touch with you. Thank you for your time! CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability. A quick note for all candidates We've recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief "proof of humanity" to confirm that we're connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us: • Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.com, • Our recruiters are real people — and easy to verify. You can always find them on LinkedIn with verified profiles. If you're unsure, feel free to reach out to us on our official LinkedIn Company Page., • We only communicate through official CookUnity channels. That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS.

Job DescriptionApplied AI Engineer (AI-Native Marketplace) Location: New York City (on-site, relocation supported) Compensation: USD 170,000 – 230,000 + Equity Hiring: Up to 2 engineers Company: Confidential (represented by Worthland) About the Project Our client is a well-funded, AI-native startup building a real production marketplace in a space that has historically relied on manual workflows and human judgment. The company has achieved clear product–market fit, is growing rapidly with a lean team, and uses AI not as an add-on but as the core decision engine of the business. Their systems directly impact matching quality, speed, and operational efficiency at scale. This is a hands-on role for builders who want to ship AI systems that operate in messy, real-world conditions and materially move business metrics. The Role As an Applied AI Engineer, you will own end-to-end AI systems powering the marketplace: scoring, matching, ranking, recommendations, and internal automation. You will work directly with the founder and operations team. There is no separate ML platform team—you own the full loop, from problem definition through production iteration. This is not a research role and not an infra-only ML position. It is a product-focused, applied AI builder role. Role Split (Approximate) * ~60% Applied AI / ML: model selection, prompting, fine-tuning, evaluation, experimentation * ~40% Product & Engineering: backend services, APIs, data pipelines, product integration First 30 Days (What Success Looks Like) Week 1 * Develop a deep understanding of existing AI systems (scoring, matching, automation) * Identify where models perform well vs. where they fail in production * Partner with the ops team to understand manual overrides and edge cases * Align with the founder on the highest-leverage problems to solve first Weeks 2–4 * Ship meaningful improvements to scoring/matching models and related product features * Begin reducing manual ops load through smarter automation * Take ownership of the AI roadmap, using the founder as a thought partner—not a project manager Key ResponsibilitiesApplied AI & Decision Systems * Build and improve matching, scoring, and ranking systems that directly affect marketplace outcomes * Design explainable and calibratable AI outputs so users can understand and trust decisions * Compare new inputs against historical outcomes to surface meaningful signal * Iterate based on real-world feedback, not just offline metrics Automation & Internal Systems * Replace manual review steps with intelligent AI-driven workflows * Build feedback loops where human overrides improve model performance over time * Identify and surface stuck or anomalous cases requiring human attention Product-Facing AI Features * Generate structured summaries from unstructured data (documents, notes, transcripts) * Build retrieval-based assistants and role-specific AI tools * Ship features that are user-facing, measurable, and tightly integrated into the product Experimentation & Evaluation * Design evaluation frameworks that reflect real business impact, not just model accuracy * Implement experimentation and A/B testing to validate improvements * Make pragmatic tradeoffs (prompt vs. fine-tune, off-the-shelf vs. custom) RequirementsMust-Have * 4+ years of engineering experience with AI/LLM features shipped to production * Experience owning AI systems end-to-end in a real product environment * Hands-on experience with LLM APIs, embeddings, vector databases, and evaluation * Strong backend or full-stack engineering fundamentals * Comfort working with imperfect data and evolving requirements Strong Plus * Experience at an AI-native startup or as a founding / early engineer * Background in recommendation systems, matching, search, or automation * Product intuition and comfort making fast, high-impact decisions * Willingness to be hands-on rather than operating through layers of abstraction Not a Fit If You Primarily: * Work only on ML platforms or infrastructure without owning product features * Focus on research, publishing, or offline experimentation * Require clean datasets and mature infra before shipping * Have only built basic RAG demos as your main AI experience * Prefer large, highly structured organizations Why This Role * High ownership and direct impact on core business metrics * Close collaboration with the founder and decision-makers * AI-first product where models are central, not decorative * Competitive compensation, meaningful equity, and long-term upside Interview Process * Intro Call (30 minutes): High-level screening to assess role fit, hands-on AI experience, and mutual interest in the opportunity and company stage. * Technical Interview (60 minutes): Applied system design discussion focused on a real-world AI problem (e.g. matching, ranking, automation), evaluating practical decision-making and tradeoffs. * Behavioral Deep Dive (60 minutes): Review of past experiences, ownership mindset, and working style in high-autonomy, fast-moving environments. * On-Site (Full Day): Collaborative working session solving real problems with the team to assess technical depth, problem-solving approach, and collaboration in practice.

Job Description The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data. At HumanSignal, we're building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise. Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it's the most widely adopted OSS solution for teams working on building AI systems. Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we're doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we'd love to talk. HumanSignal's customer base is growing exponentially, and you will be on the front lines of ensuring that these customers become passionate, lifelong partners. As a member of our Customer Engagement team, you'll be accountable for establishing deep customer relationships, driving revenue, hitting SLAs, and maintaining the quality standards that power breakthrough AI applications. You will work closely with HumanSignal's enterprise customers and frontier labs, driving end-to-end engagements from new projects and pilots, owning account execution, working cross-functionally to ensure our Label Studio platform and Data Creation Laboratory services are delivered consistently and on-time, and driving account growth. You are the primary contact between HumanSignal and our customers, working with and advocating for data leaders and engineering/operations teams who are pushing the boundaries of what's possible with AI. You have a strong interest in how purpose-built, human-created data can unlock novel AI capabilities. Your bias is towards finding not just one-off solutions, but repeatable and scalable ways to ensure we continually deliver excellence. You have a track record of managing customers to renewal, forecasting with precision, and supporting sales teams in driving expansion. And you are naturally empathetic and excel at building long-term relationships through diligent problem solving and thoughtful, strategic discussions. Within HumanSignal, you will work cross-functionally with Operations, Product, Sales, and our Data Creation Laboratory teams as the primary customer operations advocate. The blend of operations and customer management to drive our most important outcomes makes this a unique and exciting role at the heart of HumanSignal's mission to harness human intelligence to power the future of AI. The ideal candidate is customer-driven, analytical, empathetic, outcome-focused, and above all someone who drives and inspires results. You Will: • Build and drive critical operational processes: the consistent, on-time delivery of Label Studio platform capabilities and Data Creation Laboratory services, and revenue growth for our customers, • Build and oversee operational levers with a relentless focus on SLA achievement and quality improvement, • Review, track, and improve operational performance with an obsession for continuous improvement, • Oversee onboarding and successful implementation for new customer projects, • Manage the long-term health of customers by identifying and preempting areas of risk or concern, • Partner with clients to understand operational issues and advocate for solutions with HumanSignal engineers, • Work directly with customers' engineering teams, partnering with customer-facing engineers and technical account managers, • Answer questions and address issues related to our platform, APIs, and data services, • Create an effective feedback loop between frontline operations, product teams, strategy, and customers, • 4-9 years of total work experience, with experience in consulting or technical program management roles, • Associate / Senior Consultant / Engagement Manager experience at a top-tier consulting firm, • A technical background (education or professional experience with CS, Economics, Statistics, Engineering), • A proven track record in B2B client-facing roles and expanding client relationships, • Ability to understand APIs, ML workflows, and data operations, and build great relationships with technical customers, • Excellent cross-functional collaboration skills, • Outstanding verbal and written communication abilities, • A track record of structured, analytics-driven problem solving, • A history of diligence and organization across multiple work streams, • An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results, • Strong analytical, planning, and process improvement capabilities, • Prior experience at an API-driven technology company and/or managing technical customers, • Experience with data annotation, labeling platforms, or ML operations At HumanSignal, we're building the infrastructure for the next generation of AI. Our Label Studio platform powers data operations for leading organizations worldwide, while our Data Creation Laboratories manufacture the purpose-built datasets that breakthrough AI applications require. We believe the next frontiers in AI won't be unlocked by scraping what's left on the web—they'll be built on human-created data that captures the complexity of how systems need to see, hear, reason, and react. Through controlled environments and operational excellence, we're enabling researchers and enterprises to innovate without being constrained by data availability. We work with frontier AI labs, Fortune 500 enterprises, and government agencies who are pushing the boundaries of what's possible with AI. Join us in building the data that will build the future. We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status. At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $140,000 to $200,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.

Job Description At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening. Headquartered in the heart of the Broadway Theatre District, NYC, we are a small, but growing team of hardworking, highly motivated individuals. We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Our core product, Nliven, is a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are anticipating robust growth in 2026. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”. About The Role The Platform Engineering team builds the systems, tooling, and operational standards that enable product teams to deliver software safely, frequently, and independently as the company grows.The Platform Engineer is responsible for contributing as part of this team, helping to lead the design, scalability, reliability, and operational excellence of the company’s platform infrastructure and core services. This role partners closely with Engineering, Product, and Cybersecurity to architect and evolve systems that support a highly available, secure, and resilient multi-tenant SaaS environment. As a senior individual contributor, the Platform Engineer applies advanced reliability and systems engineering principles to production environments, influencing architectural decisions and long-term platform strategy. This role balances speed of delivery with operational maturity, ensuring the platform scales effectively while maintaining high standards of performance, security, and uptime. This position reports to the Platform Engineering Manager. This position is full-time and fully remote. Candidates must be located in one of the following states: New York, New Jersey, Connecticut, California, Oregon, Colorado, Texas, Wisconsin, Minnesota, Louisiana, Florida, Virginia, North Carolina, and South Carolina. Candidates may be required to travel and/or meet up in-person from time to time. There may also be an expectation in the future for hybrid work in a local office. About You * You bring deep experience designing and operating production-grade cloud platforms, ideally within Microsoft Azure, and have helped evolve infrastructure that supports reliable, highly available SaaS systems at scale. * You have led or played a major role in complex platform initiatives, such as Kubernetes adoption, infrastructure modernization, or safely decomposing monolithic systems while the business continued shipping product.. * You have strong experience building and evolving CI/CD pipelines, infrastructure-as-code frameworks, and deployment automation that allow engineering teams to ship software safely and frequently. * You think in terms of systems, reliability, and operational maturity, with experience designing observability practices, incident response processes, and service reliability standards that improve uptime and reduce operational friction. * You naturally raise the technical bar around you, documenting architecture decisions, mentoring engineers, and helping teams adopt stronger reliability, observability, and operational practices across production systems. What You'll Do * Lead the design, implementation, and evolution of reliable, scalable platform infrastructure supporting the company’s SaaS products and APIs. * Partner with engineering teams to evolve platform architecture over time, supporting safe system decomposition, service ownership, and scalable service boundaries. * Architect and maintain infrastructure-as-code frameworks and automation standards to ensure consistency and repeatability across environments. * Establish and refine monitoring, alerting, logging, and observability practices to proactively detect and resolve system issues. * Own and improve incident response frameworks, root cause analysis processes, and post-incident reviews, driving systemic improvements. * Define and guide service level objectives (SLOs), service level indicators (SLIs), and error budgets to support reliability-driven decision-making. * Partner with Engineering teams to embed reliability, operability, and scalability considerations into system architecture and deployment workflows. * Lead improvements to CI/CD pipelines, deployment automation, and platform tooling to increase developer velocity and reduce operational friction. * Drive capacity planning, performance optimization, and scaling strategies to ensure platform readiness for growth and peak usage. * Collaborate with Security and Engineering leadership to ensure platform resilience, data protection, and compliance best practices are embedded in infrastructure design. * Provide technical leadership and mentorship to engineers across teams, influencing platform standards and architectural best practices. * Contribute to documentation, operational standards, and runbooks to ensure consistency and knowledge sharing. * Participate in on-call rotations and provide production support as needed to maintain system uptime and reliability. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice. What You'll BringMinimum Requirements * Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. * 8+ years of experience in Site Reliability Engineering, Platform Engineering, DevOps, Infrastructure Engineering, or related roles within a SaaS environment. * Demonstrated experience designing and supporting highly available, production-grade cloud infrastructure. * Deep experience with cloud platforms (Azure preferred), networking, and distributed systems architecture. * Strong experience with infrastructure as code, automation frameworks, and CI/CD pipeline design. * Experience supporting multi-tenant SaaS systems with high availability, uptime, and performance requirements. * Experience with containerization and orchestration technologies (e.g., Kubernetes). * Experience leading complex technical initiatives or serving as a senior technical advisor across engineering teams. Essential Skills * Strong systems-thinking and architectural judgment, with the ability to design scalable, resilient solutions. * Advanced troubleshooting and root cause analysis skills across distributed systems. * Ability to influence technical direction without direct authority. * Strong written and verbal communication skills, including the ability to document architecture decisions and operational processes. * Ability to balance long-term platform strategy with short-term business priorities. * High level of ownership, accountability, and attention to detail. * Ability to work independently while collaborating effectively across Engineering, Product, and Cybersecurity teams. * Commitment to operational excellence and continuous improvement. Tools You’ll Use * Slack * Jira * Confluence * GitHub * Visual Studio Code / IDE * Datadog * AI-assisted development tools (GitHub Copilot) What We Value Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. How We Work Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. Our Commitment to Diversity TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. What We Offer * A base annual salary range of $170,000 - $195,000, commensurate with experience * Eligibility for annual bonus based on performance and company success * 100% of premium paid for medical, dental and vision benefits for employee and dependents, with an HSA-eligible option (with a $1,000 employer contribution for 2026) * Company-paid life insurance * Traditional and Roth 401k plans * Paid parental leave * Learning & development opportunities with company reimbursement for eligible educational expenses * Working abroad opportunities * Volunteer days off * Flexible scheduling * Up to $300 reimbursement for initial equipment to set up hybrid work environment * Generous PTO and holiday schedule * Remote work environment California Applicants: CCPA/CPRA Notice Right to Work Poster Notice of E-verify Participation Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing .

Job Description About January Digital January Digital is the Marketing Leadership Company. We solve business challenges through media excellence, strategic guidance, and actionable analytics. Our agency team handles full funnel media planning, execution, and optimization while our consulting team offers true strategic leadership for building successful marketing agencies. All our work is supported with a strong foundation of data and actionable insights which ensure our clients are as successful as possible. As a company, our motto is to build a company that improves the lives of our clients, our people, and the world around us. We support this mission through a number of efforts including our WORKS program. Good Works is our philanthropy program that ensures we have an outsized impact on our surrounding communities through financial and volunteering efforts. Our Well Works program focuses on the mental, physical, and spiritual health of our employees through required minimum PTO, an annual wellness stipend, fully paid health care, fully paid counseling services, extended parental leave, and much more. Between our work and our culture, January Digital has been recognized more than 125 times, including being named a Best Place to Work by INC four times, Dallas Business Journal three times, one of Ad Age's Best Places to Work in 2025 and 2026, a 2024 NRF Partner of the Year, a seven-time INC 5000 fastest growing company, and numerous awards for our tactical and strategic excellence with innovative partners like Carhartt and Steve Madden. Our Team is AI-enabled At January Digital, we combine deep expertise, creativity, and AI innovation to deliver meaningful results. Our team advances through continuous training that keeps us and our clients ahead. We seek candidates with proven AI skills in developing and refining AI inputs, effective use of key tools, and the ability to apply AI to real business challenges. Equally important are sharp critical thinking and a commitment to using AI responsibly to create lasting impact. About the role The Senior Director, Analytics is a hands-on media analytics leader with deep retail experience who understands how media drives revenue, margin, and growth inside a retail business. This role sits at the intersection of media measurement, retail economics, and executive decision-making. We are looking for someone who has run analytics inside a retailer or retail-focused organization, speaks the language of the business, and knows how to apply rigorous measurement in fast-moving media environments. Responsibilities Media & Retail Measurement Leadership • Lead advanced media measurement across paid search, paid social, retail media networks, CTV, and upper-funnel channels., • Personally design, execute, and interpret MMM, incrementality tests (geo, holdout, synthetic control), and causal analyses tied directly to retail media decisions., • Apply first-hand retail experience to frame analytics in terms of business impact, not just methodological rigor., • Translate ambiguous business questions into measurable media hypotheses aligned to merchandising, seasonality, promotions, and inventory dynamics., • Reconcile conflicting signals across MMM, incrementality testing, and platform-reported performance., • Maintain deep knowledge of leading digital marketing platforms, including Google (Search & YouTube), Meta, Amazon / retail media networks, and CTV/video platforms., • Stay actively plugged into changes across media platforms, privacy shifts, and measurement innovation., • Remain plugging into the ever changing environment and consistently researching platforms., • Define and enforce standards for test design, model assumptions, validation, documentation, and analytical readouts., • Act as a final quality gate, ensuring weak, underpowered, or misleading analyses do not reach clients., • Analyst Leadership & Development, • Lead and develop analysts through meaningful review of work—including code, models, test designs, and outputs., • Raise the overall technical and analytical quality of the team through hands-on coaching and feedback., • Significant experience leading media analytics in a retail or retail-focused environment., • Deep knowledge of leading digital marketing platforms, including Google (Search & YouTube), Meta, Amazon / retail media networks, and CTV/video platforms., • Hands-on experience running MMM, incrementality tests, and causal analyses tied to media investment decisions., • Strong understanding of retail business dynamics and how analytics supports growth, efficiency, and profitability., • Applied Statistical Fluency, • Working knowledge of regression, time-series analysis, Bayesian concepts, power analysis, confidence intervals, and bias—used to pressure-test and defend media measurement, not as academic theory., • Commercial & Strategic Judgment, • Leadership & Communication, • Proven ability to operate confidently with senior executives and defend analytical recommendations under scrutiny., • Demonstrated people management experience, including hiring, developing, and performance-managing analysts and managers; provides clear feedback, sets expectations, and builds high-performing analytics teams., • Strong storytelling skills with a focus on decisions, next steps, and impact, not insight-only decks. Benefits & Perks • Competitive and equitable pay, 401k matching, and bi-annual bonus eligibility, • Flexible PTO and Half-Day Fridays, • Philanthropic Efforts and Paid Time Off to Volunteer, • Fully covered medical, dental, and vision insurance, • Annual Wellness Stipend, • Currently a hybrid work environment with stunning NYC & Dallas offices The base salary range for this role in New York City is $165,000 to $225,000, depending on experience. Our salary ranges are based on paying competitively for our size and industry and are one part of the total compensation package that also includes a bi-annual performance bonus, free health insurance, annual wellness stipend, company 401k contribution, & more. January Digital is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-Hybrid

Job DescriptionJoin the team at New Jersey’s largest wine and spirits distributor! At Allied Beverage Group, we’re proud of our dynamic, family-based culture and our role in keeping the beverage industry moving. If you're looking for a great company with great people—this is the place to be! Overview The Operations Supervisor is a key leader position in the distribution and operations organization reporting directly to the Operations Manager. Requires strong interpersonal and communication skills as well as knowledge of warehouse operations Preference for warehouse automation experience is a plus but not required. The Operations Supervisor leads day to day operations and personnel, ensuring the highest level of customer service to customers. Leads union and non-union employees and enjoys building a team.Responsibilities • Planning- Ability to identify and plan for staffing requirements based on knowledge of warehousing and distribution operations. Make decisions based on experience and operations planning . Ensures that procedures and processes match requirements of the operation. Capability to train and implement new technology and processes while maintaining productivity., • Building an inclusive culture– Individual and collective accountability, reward and recognition programs, communication designed to frontline employees and build a desirable place to work., • Continuous Improvement- Development and implementation of performance-based metrics in order to drive results through continuous improvement programs such as lean six sigma., • Collaboration - Partnering with night and day operations managers, delivery, and maintenance functions to identify areas of opportunities for improvements to fill rate, throughput, and reduction of cost., • Execution– Ability to execute plans and get results through others and identification of gaps and opportunities. Looks for ways to improve day to day workflow., • Safety- Provide safety instruction to personnel as needed. Report all work-related injuries immediately. Provide immediate medical attention to injured employees as necessary. Ensure compliance with appropriate government regulations.Qualifications, • Relevant Bachelor’s degree or equivalent (Logistics Management, Mechanical Engineering, or Business Management), • 3-5 years of direct supervisor level experience within a distribution environment, • 3+ years Operations management experience, • Supply Chain supervisory experience, • Functional system understanding in WMS, Microsoft Office, Excel, PowerPoint, • Ability to work non-traditional business hours including evenings, nights and weekends when required, • 20% In-state travel requirement, • Strong Communication skills – verbal, presentation, writing, • Preferred: Warehouse automation experience Physical Requirements, • 9-10 hours, 5 days a week, ability to work across multiple shifts The Company is dedicated to ensuring a safe and secure environment for our team members and visitors. To assist in achieving that goal, we conduct a drug and background check for all new team members post-offer and prior to the start of employment. The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work. Allied Beverage Group participates in the E-Verify program to confirm employment eligibility of all new hires in the United States. EEO and AI Disclosure Statement Allied Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other legally protected characteristics. As part of our recruitment process, Allied Beverage Group uses artificial intelligence (AI) tools to support the initial review of applications. These tools are designed to assist our recruiters in identifying qualifications and experience that align with the requirements of each role. The tools do not make hiring decisions. All final decisions are made by our recruitment team and hiring managers. We are committed to fair and equitable hiring practices. If you have questions about this process or need an accommodation, please contact Human Resources. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionStrength in Trust OneTrust's mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn't slow teams down—it should accelerate what's possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We are looking for a Principal Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor for our most strategic customers from implementation to renewal. As a Principal CSM, you will be assigned to a portfolio of our largest customers and be responsible for the success of those accounts. Your main goal will be to ensure key executive stakeholders happy and satisfied with the products they have purchased. Our Principal CSMs are hyper-focused on delivering revenue retention and growth through alignment, adoption, and world-class customer engagement. You will be responsible for managing the executive relationships, ensuring they are getting full value out the platform, partnering with our Sales, Product, Engineering, and Consulting teams to provide the highest level of support, and working to ensure adoption and growth within your accounts. As the customers you support grow with OneTrust, the scope of work will expand as well as you will be responsible for supporting all live products. You will be on the forefront of evangelizing Trust in the workplace. Your Mission • Establish relationships with senior executive sponsors to become a strategic and trusted advisor throughout the lifecycle of our largest customers, • Elevate our operational components of how we deliver towards our customers, • Act as the primary contact and sherpa to help your customers navigate OneTrust cross-departmentally to provide product guidance, • Accelerate customer solutions through knowledge of their business and best practice guidance, • Deliver proactive communication and manage mission-critical escalations, • Align customer's roadmap with our product roadmap, • Advocate for your customer by sharing their key business requirements internally with our Product and Engineering teams and managing their product feature requests., • Understand each customer's industry and Trust management strategy to help customer utilize the OneTrust platform to derive maximum business value, • Deliver quarterly business reviews to communicate strategically with your customers and their executive teams to ensure we are delivering on their business objectives, • Utilize Adoption metrics to share best practice, nurture value added activities, proactively identify risk and identify growth opportunities., • Manage an account portfolio to a Net ARR outcome: balance retention and growth in a way that aligns with OneTrust's revenue strategy, • Utilize adoption statistics and present health check data in meetings to gauge customer engagement, identifying opportunities for further training and adoption, or possible expansion opportunities., • Deliver and communicate ROI for your customers, throughout their lifecycle, ensuring your customers derive maximum value from their investment OneTrust and fully leverage their subscription.You Are, • A persuasive communicator, you understand how messaging resonates with executive audiences at large corporations and how to tailor your style to meet the audience, • Accustomed to proving return-on-investment for complex software solutions, • Motivated to drive value-based outcomes for your executive stakeholders, • Comfortable holding other stakeholders accountable and unafraid to get loud when needed, • Empathetic to your customers, able to drill down into their pain points and find solutions that meet their needs, • Steady in the face of business-critical issues and capable of handling customer escalations, • Thrive in a fast-paced environment, and skilled at prioritizing incoming requests, • Able to drive change into our teams to deliver a better customer experience, • Willing to travel, job requires (Estimated 10-20%), • BA/BS in a relevant subject is required, • 6+ years in a client-facing role within a CSM role for strategic customers, • Proven success and genuine enthusiasm for working directly with large customer and executives, • Track record of successful engagement across corporate functions (Professional Services, Engineering, Sales, and Product Management), • Management of Strategic customers including Fortune 500 companies, • Experience coordinating, hosting, and leading strategic meetings with C level executives, • Ability to build relationships with key customer stakeholders at all levels, including C-suite level, • Strong entrepreneurial skills to excel in a complex and rapidly evolving environment, • Experience navigating B2B Enterprise SaaS solutions with an enthusiasm for technology, • Experience using SFDC, Gainsight and other CS Technology applications Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job Description The Client Services team includes customer success, support, and solutions engineering. Responsible for generating value for our customers by ensuring clients are using InfoSum to its full potential, have the necessary support and regularly feedback client use cases internally. Sub Department overview: Customer Success is responsible for understanding, representing and delivering outstanding customer service to InfoSum signed clients. This is achieved by consulting on 1PD strategy, platform usage and partnerships. The team relay core client requirements to the business and identify opportunities to collaborate across internal departments for renewals, platform challenges, upselling, case studies, legal queries to maintain service for clients. Job Overview: The Customer Success Manager (CSM) is responsible for managing and growing a mix of standard and strategic accounts by working with client engineering, product operations, and commercial teams to understand and implement a varied set of use cases. The SMCS manages the day-to-day client interactions to ensure they receive the highest value from the InfoSum platform and are always engaged. The SMCS is expected to manage and maintain a wide portfolio of client relationships with a regular focus on upselling and renewing contracts and starting to exhibit thought-leadership across the organization. Core Responsibilities: • Drive day-to-day interactions with a defined set of partners, • Act as the client’s go-to advocate and navigate internal processes at InfoSum and the client to provide the best outcome for the client, • Deliver analytical insights to the client by providing actionable recommendations, • Track performance and success of platform use to ensure InfoSum is driving towards the best possible outcome for the client / their partners, • Create and establish go-to-market plans for premium accounts and each of its multiple use cases, • Plan and execute QBRs and regular meetings, • Run a reliable and organized account process that keeps InfoSum on top of deadlines and capable of seamlessly introducing new revenue growth initiatives, • Additional responsibilities as and when required by the business Requirements The main skills needed to deliver the core responsibilities: • Background in advertising technology, • Strong understanding of how data and identity is activated in the digital media ecosystem, • Clear written and oral communicator with emphasis on precision, • Demonstrable and consistent track record of successfully growing complex partnerships, • Ability to build and cultivate new relationships with potential and existing partners within all parts of an organization, • An organized self-starter that can diversify their skillset to meet business priorities, • Excellent interpersonal and customer-facing skills, • A high level of curiosity and willingness to understand complex solutions designed to service customer needs, • Track and communicate commercial and technical blockers for client success on InfoSum, including the commercial impact of client challenges and needs to support internal prioritization of solutions to their challenges Benefits As well as working as part of an amazing, engaging and collaborative team, we offer our staff a wide range of benefits to motivate them to be the best they can be! Here's an overview of everything we offer right now! • Competitive commercial bonus plan, • Up to $100k base salary (based on experience), • Healthcare benefits, • 401k, • Mental wellbeing and support For this role, we would ideally like for someone to be based locally and come into the office 2-3 times a week for team syncs, however, if you require more flexibility, we can discuss a solution that works for everyone.

Job DescriptionVoleon is a technology company that applies state-of-the-art AI and machine learning techniques to real-world problems in finance. For nearly two decades, we have led our industry and worked at the frontier of applying AI/ML to investment management. We have become a multibillion-dollar asset manager, and we have ambitious goals for the future. As a Staff Software Engineer on our Trading Platforms Engineering team, you will be developing the company's production trading systems and the data pipelines that drive our machine learning in both production and research. You will be expected to work closely with both our finance and research teams to contribute to a platform that supports a diverse set of requirements and complex trading behaviors. Your Team We look for brilliant people with a passion for solving problems through innovation and engineering fundamentals. You’ll work in a collaborative environment that encourages creative thinking and efficient implementation. We embrace experimentation. You’ll work alongside experienced engineers recruited from leading technology companies and universities. You and your team will collaborate closely with top machine learning researchers. Your colleagues will include internationally recognized experts in artificial intelligence and machine learning research as well as highly experienced finance and technology professionals. The people who shape our company come from other backgrounds, including concert music performances, humanitarian aid, opera singing, sports writing, and BMX racing. You will be part of a team that loves to succeed together. In addition to our enriching and collegial working environment, we offer highly competitive compensation and benefits packages, technology talks by our experts, a beautiful modern office, daily catered lunches, and more.Responsibilities • Design real-time distributed trading systems that place orders across a global set of markets and asset classes (Go / C++), • Build and optimize large-scale data infrastructure and stream processing systems for historical and real-time machine learning feature pipelines (Python/Airflow/Go/beam), • Own observability and remediation tooling used to analyze trading performance and risk (Go / Python / React), • Integrate with new assets and markets and drive clarity on the resulting requirements, • Improve the resilience and performance of our trading systems, • Develop tooling to integrate data from diverse vendors, unifying symbol mappings for data consistency, • Lead company spanning complex projects. Collaborate across research, legal, trading, finance operations data, and infra teams to deliver end-to-end trading systems, • Mentor and develop other engineers on the team, and share your practices and knowledge with the team and companyRequirements, • Computer Science Degree or equivalent experience, • 7+ years of software engineering experience building high-performance systems, • Experience operating and scaling mission-critical, large-scale production systems in languages such as Python, Go and C++, • Excellent communication and project management skills in complex technical domains, • Track record mentoring engineers and leading technical directionPreferred Qualifications, • Expertise in building and optimizing data pipelines (e.g., Apache Airflow, Spark, Kafka), • Experience with profiling and performance optimizations on distributed systems. (Go / C++)

Job Description I have a full time opportunity for an AI Project Manager to join one of our leading investment banks in Midtown Manhattan. This role will report directly to the Director of the PMO and work with a team of highly skilled engineering teams. As a key enabler of the firm’s AI agenda, the role partners closely with technology, data, and business leaders to drive alignment, execution discipline, and transparency across multiple AI initiatives. Operating within a lean, high-impact team, it offers significant exposure to senior leadership and requires a proactive, low-ego program manager with strong technical fluency and the ability to coordinate complex, cross-functional work in a highly regulated environment. Onsite hybrid, 3 days onsite, 2 days remote This role comes with a very generous base salary and employee benefits package!! Responsibilities: • Manage delivery of a portfolio of AI initiatives, coordinating timelines, dependencies, and risks across multiple teams and regions., • Develop and maintain integrated program plans, including roadmaps, milestones, resource assumptions, and delivery sequencing., • Establish and run program governance routines, including status reporting, risk and issue tracking, decision logs, and escalation processes., • Maintain portfolio-level artifacts such as RAID logs, dependency maps, delivery dashboards, and executive updates., • Support budgeting, forecasting, and vendor coordination in partnership with Technology and Business Management teams., • Act as a central coordination point across Technology, Data & Analytics, Information Security, Model Risk, Legal, Compliance, Operations, and business stakeholders., • Facilitate working sessions to clarify requirements, align priorities, and resolve delivery trade-offs., • Ensure stakeholders remain aligned on scope, sequencing, risks, and readiness for deployment., • Translate strategic objectives into clear, executable workplans, backlogs, and release plans across multiple AI workstreams., • Partner with Data Science and Engineering teams to track delivery progress, testing readiness, and production rollouts., • Coordinate functional and non-functional testing activities, including model validation, security reviews, and operational readiness checks., • Support go-live planning and post-launch stabilization, ensuring issues are tracked and addressed., • Help define and track agreed-upon KPIs (e.g., usage, time saved, quality improvements), consolidating insights for leadership., • Contribute to the development of standard templates, playbooks, and delivery practices to improve consistency across AI initiatives., • Strong command of program management fundamentals: planning, sequencing, dependency management, risk and issue management, and executive reporting., • Experience applying both Agile and hybrid delivery approaches in complex enterprise environments., • Comfortable managing ambiguity while maintaining structure and forward momentum., • Excellent written and verbal communication skills; able to synthesize complex inputs into clear, actionable updates., • Skilled at facilitating discussions, driving alignment, and escalating issues constructively when needed., • Working knowledge of AI/ML concepts, model lifecycles, and data quality considerations., • Familiarity with generative AI, intelligent automation, and enterprise data platforms common in financial services., • Understanding of software delivery practices (Agile, testing, release management) as applied to AI solutions. Qualifications: • Bachelor’s degree in Computer Science, Engineering, Data Science, Finance, Economics, or a related field., • AI, data, or cloud certifications are a plus., • Solid experience across technology, data, banking, consulting, or risk functions., • 3+ years managing complex programs or projects involving data, analytics, AI, or digital platforms in a regulated environment., • Demonstrated experience coordinating multi-workstream initiatives with senior stakeholder visibility. Lori Sklarski Senior Technical Recruiter, PRI Technology Direct:(973)-354-2797 Office: 973.732.5454 x27 Cell: 973.432.9968

Job DescriptionAbout Mistral At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life. We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions. Our comprehensive AI platform is designed to meet enterprise needs, whether on-premises or in cloud environments. Our offerings include le Chat, the AI assistant for life and work. We are a dynamic, collaborative team passionate about AI and its potential to transform society.Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between France, USA, UK, Germany and Singapore. We are creative, low-ego and team-spirited. Join us to be part of a pioneering company shaping the future of AI. Together, we can make a meaningful impact. See more about our culture on . About The Job Mistral AI is seeking an Applied AI Engineer focused on DevOps to facilitate the adoption of its products among customers and collaborate with them to address complex technical challenges. Applied AI Engineers, ML Infra at Mistral AI work directly with customers to quickly understand their greatest challenges and design and implement AI solutions. In this role, you’ll apply your problem-solving ability, creativity, and technical skills to help organizations use AI to drive real impact in the world. You’ll have the opportunity to gain rare insight into and contribute to some of the most important industries and institutions globally! Applied AI Engineers, ML Infra responsibilities look similar to those of a startup CTO: you’ll work in small teams and own end-to-end execution of high-stakes projects. A day might span discussing architecture with fellow engineers, wrangling massive-scale data, coding a custom web app, speaking with customer executives, or establishing a strategy for the Applied Engineering team. What you will do • Experience as a Customer Engineer, Forward Deployed Engineer, Sales Engineer, Solutions Architect, or Technical Product Manager• Familiarity with AI frameworks such as PyTorch or TensorFlow• Contributions to open-source projects, particularly in the space of DevOps or AI Benefits \uD83D\uDCB0 Competitive salary and bonus structure \uD83D\uDE80 Generous Equity\uD83E\uDDD1️‍⚕️ Health : Competitive Healthcare program \uD83D\uDC74\uD83C\uDFFB Pension : 401K (6% matching)\uD83C\uDFDD️ PTO : 18 days \uD83D\uDE97 Transportation: Reimburse office parking charges, or $120/month for public transport\uD83E\uDD1D Coaching: we offer Betterup coaching on a voluntary basis\uD83C\uDFC0 Sport: $120/month reimbursement for gym membership\uD83E\uDD55 Meal stipend: $400 monthly allowance for meals (solution might evolve as we grow bigger)\uD83C\uDF0E Visa sponsorship

Job Description Continua has launched an AI agent that users can invite into group conversations to make planning, coordination, and information retrieval effortless. Funded by Google and Bessemer Venture Partners, Continua is developing the future of socially-intelligent AI. We've seen rapid growth over the last quarter, and are looking for someone who can help us improve the quality of our agent experience and scale to the next level. This is a hybrid position in New York, NY. We are onsite 3+ days per week. What you’ll do: * Design, build, and scale backend services and APIs using Python (and preferably Go) to power our AI agent platform. * Partner with ML engineers to integrate large language models (LLMs) into production systems. * Own feature development from ideation to launch: gather requirements, implement, test, and iterate. * Improve system reliability and scalability by enhancing testing, removing performance bottlenecks, and refining infrastructure. * Collaborate closely across disciplines, including with our CEO, product manager, and designer, to translate product goals into technical solutions. * Participate in on-call rotations and production maintenance to ensure a great user experience. Who you are: You are a Systems Software Engineer with a strong grasp of both backend and frontend systems. You balance technical depth with product intuition, building reliable, user-focused applications that scale. You’re comfortable moving quickly in a startup environment, collaborating across disciplines, and owning features from concept through deployment. You thrive in ambiguity, enjoy working with emerging AI technologies, and are based in New York City for a hybrid schedule. * 7+ years of infra / backend engineering experience. * Good understanding of database technologies, like SQL, Postgres, etc. * Strong intuition for product balancing user needs with technical constraints. * Comfortable working across the stack, from frontend to backend systems and data pipelines. * Familiarity with cloud architecture and deploying to cloud, particularly Google Cloud Platform (GCP) or Terraform * Able to work independently and handle ambiguity in a fast-paced startup environment. * Excited about the opportunity to tackle impossible problems. Bonus points if you have: * Experience integrating or deploying AI/ML models into user-facing products. * Background in real-time or conversational applications. * Prior experience in high-growth startups or developing products from 0 to 1. A little about us: Our team is a fantastic bunch of accomplished engineers and researchers from Google, Slack, Disney, and AI startups. We're pretty clued in on the technology side and have a strong vision of how the transformative technology of the last few years along with our own secret sauce (not just a ChatGPT wrapper) can help a huge number of people. Compensation & Benefits: We compensate with a competitive salary and equity, health benefits, 401k, and the opportunity to help shape the future of AI agents during this transformative moment in computing history! To apply: To apply, please complete the application and answer the short questions that follow. The more you answer, the better. If something doesn’t apply to you, feel free to say “N/A.” We welcome referrals! If you know someone exceptional for this role, please email us at .

Job Description Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. We're looking for a strategic and experienced Customer Success Manager to join our Upmarket team and lead relationships with some of the world's most recognized eCommerce brands. In this role, you'll act as a trusted advisor—owning relationships end-to-end, driving measurable business outcomes, and ensuring customers achieve success and growth across Yotpo's platform. • Own customer relationships post-onboarding through renewal, developing success plans that align with business goals and measurable outcomes, • Deliver a true consultant perspective in every interaction—creating tailored strategies based on each customer's goals, challenges, and opportunities, • Partner closely with Account Managers to drive retention, expansion, and accurate revenue forecasting, • Proactively track adoption and performance metrics, managing risk through regular engagement and leading resolution strategies when challenges arise., • Lead strategic QBRs and executive-level conversations that align Yotpo's roadmap to customer objectives., • Build and maintain strong, multi-threaded relationships with stakeholders across enterprise organizations, from day-to-day operators to C-suite executives., • Collaborate cross-functionally across global teams with Product, Sales, Marketing, and R&D to deliver a seamless, high-impact customer experience., • Independently pilots client escalations, framing issues constructively, and aligning stakeholders on resolution paths., • Advocate for customer needs internally, influencing product innovation and roadmap priorities. Ability to translate complex customer needs into actionable solutions for our product and engineering teams., • 3-5 years of CS or Account Management experience required (ideally from a MarTech company), • A strategic advisor skilled in managing complex customer relationships and engaging C-suite leaders., • Analytical and data-driven, using insights to measure performance and demonstrate business impact., • Commercially savvy, with a strong understanding of renewal, retention, and expansion levers., • Collaborative and effective at aligning cross-functional teams toward shared goals., • An exceptional communicator and storyteller with strong presentation and executive engagement skills., • Solutions-oriented, with excellent problem-solving and analytical capabilities. About Yotpo US: • 100% coverage of employee medical premiums; 90% coverage for dependent/family premiums., • 100% coverage of employee dental + vision premiums., • Comprehensive life and disability insurance., • Flexible Time Off (FTO) policy, sick time, and paid holidays., • Equity in options., • Company sponsored 401K matching., • Pre-tax Commuter and Healthcare benefits., • Comprehensive paid leave for new parents and Dependent Care FSA., • Individualized career development, rewards and recognition., • Wellness and philanthropic programming and events. Yotpo is for everyone, and we're committed to anti-racist work. We welcome and employ people regardless of race, color, gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer, a place where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong. Base salary $100,000- 120,000 In addition to base salary, this role includes a variable compensation component. Base salary ranges are determined by multiple factors unique to each candidate, including skills and local market benchmarks. Artificial Intelligence (AI) Disclosure If AI is used to screen, assess, or select applicants, employers must disclose this in the publicly advertised job posting. "AI" is broadly defined to mean "a machine-based system that, for explicit or implicit objectives, infers from the input it receives in order to generate outputs such as predictions, content, recommendations or decisions that can influence physical or virtual environments." #LI-Hybrid

Job Description Job Description Hudson Meridian’s Public Sector Division is seeking a full-time Assistant Resident Engineer. The Assistant Resident Engineer (ARE) will be responsible for the effective quality assurance and oversight of a Design-Build contract and will interact closely with the Resident Engineer (R.E.) as part of the Owner’s Representative team. Job Responsibilities • Ensure all contract works in compliance with contract documents., • Assist the Resident Engineer in their responsibilities., • Direct the field inspection staff in the assignment of their duties and reviewing their Daily Inspection Reports., • Attend the Design-Builder’s coordination meetings to assist in the resolution of conflicts., • Inform the Resident Engineer of issues affecting the progress of the work and recommend courses of action., • Confirm Quality Assurance Inspection staff are performing tasks in accordance with contract documents, contract change orders, and permit requirements., • Coordinate staging and Design-Builder field operations to ensure that scheduled completion dates are achieved when needed., • Prepare communications with the Client., • Participate in weekly and monthly status meetings., • Participate in the preparation of reports to management as needed., • Preparation of the minutes of all Progress Meetings and any other special meetings required. This will include follow-up for the Resident Engineer for completion of critical issues and tasks., • Monitoring Construction Management software to check that data entry is current and accurate. This includes Risk Register, Issues Files, Disputed Work, Claims, RFIs, Payment Tracking, NCRs, and Correspondence., • Assisting the Resident Engineer in identifying and tracking of items that require follow-up., • Logging and tracking of all Subcontractor Approval Requests, including checking references and preparation of responses., • Review and check of Contractor’s Request for Partial Payments prior to approval by the Resident Engineer., • Assuring that all required documentation is accurate and complete. This includes monitoring that the required Time & Materials sheets are maintained for extra work and allowances., • Tracking Contractor’s Certifications of Materials, Designs and Tests to ensure that the requirements of the Contract Specifications are met., • Maintaining documentation for Contract Closeout including requirements for Special Inspections, Occupation or Use Prior to Completion, Substantial Completion, Extensions of Time and Final Reporting and Equipment Tracking Logs., • Maintaining a Log of the Contractor’s Non-Conformances and their status in the Construction Management software., • Ensure that inspector’s daily reports are completed., • Update and maintain potential change order log, generated from RFI responses and ongoing field conditions encountered., • Maintain organized and detailed project records. Requirements • Bachelor’s degree in engineering, • Five (5) years of relevant experience in a similar role, • OSHA 30 Hour Construction Safety Course Certification., • Demonstrated capability for written and oral communication., • Demonstrated capability for handling a leadership role., • Experience showing a progression of responsibility and expertise., • PE, CCM, DBIA, PMP, ASTM etc. certifications preferred. The Assistant Resident Engineer is expected to assist the Project Manager with their his/her duties in the office during design/preconstruction and will be in the field full-time during construction Company DescriptionHudson Meridian Construction Group is one of the leading construction services firms in the Northeast, offering a unique blend of expertise to private and public sector clients. Our team delivers tailored services as Construction Managers, Program Managers, and General Contractors, bringing a commitment to excellence, collaboration, and client-focused solutions on every project.Hudson Meridian Construction Group is one of the leading construction services firms in the Northeast, offering a unique blend of expertise to private and public sector clients. Our team delivers tailored services as Construction Managers, Program Managers, and General Contractors, bringing a commitment to excellence, collaboration, and client-focused solutions on every project.

Job DescriptionDescription: KSE is a mid-size construction management and engineering firm ranking in the ENR Top 100 for CM and ENR Top 500 for design services. With seven offices across four states (NY, NJ, PA and CT), the firm has been providing transportation and public infrastructure construction services for more than three and half decades. KSE offers a full range of employee benefits, including medical, dental and vision insurances, a 401(k) plan, paid time off, Flexible Spending Accounts (FSAs), long- and short-term disabilities, and term life insurance. KSE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Position: Billing & Accounts Receivable (AR) Collection Specialist Reports to: Billing & Collections Manager General Qualities: • Proactive self-starter capable of setting a positive example for the staff., • Provides day-to-day support to projects occurring within the revenue cycle including., • Has full technical and administrative responsibility for interpreting, organizing, executing, and coordinating projects/assignments. Technical Responsibilities: • Exercises good judgement, interprets data, and remains knowledgeable in detail of all related policies and procedures., • Generating manual invoices based on pre-defined billing events., • Performing detailed review of billing terms and billing setup in all new contracts., • Processing adjustments, credit memos and write-offs., • Responding and resolving all related Accounts Receivable inquires in a timely fashion., • Performing collection duties (calls, emails, payment application and coordination with customers and internal teams)., • Review accounts receivable aging reports and make appropriate collection calls on outstanding receivable balances., • Create invoices as contractually required and forward to client., • Cultivate strong internal partnerships with off-site Executive Directors, Finance department and information Technology team., • Accurately process invoices, credit memos, and refunds, apply cash and perform account reconciliations., • Responsive to Client and other KSE Department needs. Administrative Responsibilities: • Bachelor’s degree, preferably in Accounting, Business, Finance. Experience: • 3-5 years of AR and Billing Experience., • Must have strong computer skills including MS Word, Excel, Outlook., • Unanet/InFocus experience preferred. Physical Requirements: • Ability to sit at a desk for extended periods (often 6–8 hours a day)., • Maintaining posture while working at a computer., • Short periods of standing or walking within the office (to printers, meeting rooms, etc.). KS Engineers, P.C. is an EOE/AA/VEV/Disabled Employer. KSE will not discriminate based on race, color, religion, creed, sex, national origin, marital status, age, disability, veteran status, citizenship status, or other status protected by law.

Job Description Who is Atominvest Atominvest is the operating system for modern private markets asset managers. Our modular, flexible SaaS technology underpins key investor- and portfolio-management workflows. Our customers are sophisticated private equity, growth equity, and private credit firms managing billions in assets globally. We aim to deliver ongoing high-quality outcomes for them through a long-term partnership mindset. At Atominvest, you’ll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world’s best investors and delivering a positive impact through this. Based on the growth we are experiencing, we think we’re on to something big. It won’t be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You’ll move quicker than feels comfortable and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SaaS companies on the planet. We’ve gone from zero to ten, now we’re looking to go from ten to one hundred! Role Overview: As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world’s leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You’ll Be Doing * Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. * Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go-live, and post-deployment adoption. * Shorten time-to-value by proactively managing timelines, dependencies, and client expectations. * Analyze client datasets, workflows, and reporting structures to configure optimal solutions. * Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. * Deliver white-glove support, ensuring issues are escalated, prioritised, and resolved quickly. * Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you’re excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we’d love to hear from you. Requirements * Prior experience in Customer Success, Implementation, or a client-facing role in a high-growth B2B SaaS environment. * Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. * Exceptionally organised, with strong project management instincts and attention to detail. * Analytical, structured thinker with experience interpreting and working with client datasets. * Advanced Excel skills. * Clear, concise written and verbal communication—you can simplify complexity for senior stakeholders. * Proven ability to deliver best-in-class client service in fast-moving environments. * Collaborative team player who contributes ideas and learns quickly. * Ambitious, entrepreneurial mindset with resilience and a bias toward action. * Bonus: hands-on project management experience or formal PM frameworks. Interview Process * Initial screening call * Conversation with our US Customer Success Lead * Case study * Interview with our Global Head of Customer Success * Conversation with US team member * Offer and onboarding at Atominvest What we offer * Competitive compensation (fixed base salary + performance incentives) * 25 days of holiday per year + bank holidays * Hybrid working style (a minimum of 3 days in our central London office is required) * Cycle2Work scheme * Employee Assistance Programme (EAP) to support employee wellness * A culture of trust, ownership, responsibility and autonomy in your work * An incredible team of smart and mission-driven people to work with * Fun working atmosphere * Significant growth opportunities * Company-wide socials and events Compensation Range: $80K - $100K

Job DescriptionCoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . What You'll Do We are seeking a highly organized and detail-driven Site Diligence & Documentation Manager to support CoreWeave's global Site Selection organization. Reporting directly to the Global Head of Site Selection, this role is responsible for managing the complete due diligence process and documentation lifecycle for all potential and active data center locations. The Site Diligence & Documentation Manager ensures that every opportunity is accurately evaluated, thoroughly documented, and consistently tracked to enable informed decision-making and efficient execution across global markets. About the role: As a Site Diligence and Documentation Manager, you will play a central role in maintaining the quality, accuracy, and speed of CoreWeave's global site selection pipeline. This role is responsible for coordinating technical and commercial due diligence across prospective data center sites, ensuring that every opportunity is evaluated consistently, thoroughly, and with decision-ready clarity. You will work cross-functionally with Real Estate, Capacity Planning, Engineering, Legal, Finance, Operations, and external partners to manage diligence workflows, documentation quality, and pipeline visibility. In a fast-paced, high-growth environment, you'll bring structure, rigor, and accountability to complex, multi-stakeholder evaluations—helping the business move quickly without sacrificing accuracy or risk awareness. In this role, you will: • Lead and coordinate end-to-end due diligence activities for prospective data center sites across global markets, • Collect, validate, and organize technical and commercial diligence materials, including power studies, utilities documentation, site plans, zoning, permitting, environmental assessments, and landlord deliverables, • Own documentation quality through standardized folder structures, naming conventions, version control, and real-time updates, • Serve as the primary point of coordination across Engineering, Real Estate, Legal, Finance, Operations, brokers, and utility providers, • Support market and metro-level research, including regulatory requirements, permitting timelines, utility readiness, and environmental constraints, • 5+ years of experience in due diligence, real estate operations, infrastructure development, site acquisition, or data center–related documentation management., • Proven ability to organize and maintain high-volume documentation sets across multiple concurrent projects while ensuring version control and accessibility., • Demonstrates a high level of accuracy and a systematic approach to quality control in all work products., • Demonstrates a highly structured approach to task management with a consistent focus on accuracy and detail., • Proven ability to take full ownership of project lifecycles, ensuring consistent follow-through from inception to completion., • Successfully manages competing demands and shifting priorities within high-pressure or fast-paced professional environments., • Experience utilizing CRM or project pipeline management systems; proficiency with Salesforce is highly desirable., • Ability to interpret and summarize technical specifications, including utility studies, site plans, engineering drawings, and regulatory/permitting requirements., • Strong verbal and written communication skills with a demonstrated ability to partner effectively with diverse internal and external stakeholders., • Proficiency in Google Workspace, Microsoft Excel, and project management software such as Smartsheet or equivalent tools. Preferred: • Familiarity with data center, utility, or commercial real estate environments preferred., • A Bachelor's degree in Business, Engineering, Geography, Real Estate, or a related field is preferred., • Utilizes a data-driven methodology to diagnose operational challenges and execute scalable, results-oriented solutions., • Demonstrated ability to synthesize and translate complex technical concepts for diverse stakeholders, ensuring organizational alignment and cross-functional buy-in. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences The base salary range for this role is $143,000 to $190,000. The starting salary will be determined by job-related knowledge, skills, experience, and the market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration. California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job Description About Teads Teads is the omnichannel outcomes platform for the open internet, driving full-funnel results for marketers across premium media. With a focus on meaningful business outcomes for branding and performance objectives, the combined company ensures value is driven with every media dollar by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. One of the most scaled advertising platforms on the open internet, Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally. The company is headquartered in New York, with a global team of nearly 1,800 people in 30+ countries. For more information, visit . Performance @Teads Following the merger of Teads and Outbrain in 2025, a powerful and differentiated Performance portfolio has emerged, enabling brands to drive measurable outcomes across the open web and Connected TV. By combining exclusive premium supply (inRead, Feed, CTV) with cutting-edge AI optimization, Teads now empowers Enterprise advertisers to generate high-quality traffic, engagement, and conversions - while maintaining the highest standards of brand safety and quality. As we continue to unify these capabilities into a single, actionable platform within Teads Ad Manager, Performance is becoming one of the company's most strategic and fastest-growing areas. As VP Product, you will lead the vision and development of our Enterprise Performance product suite - shaping the next generation of AI-powered advertising solutions that help the world's largest brands drive results across the entire marketing funnel. What will you do? As VP Product, you will report directly to the Enterprise CPO and lead a team of Product Managers and Product Data Analysts responsible for shaping and delivering Teads' Performance product strategy. You will play a central role within the global Performance leadership team, working closely with senior leaders across business, engineering, operations, and marketing. This role offers strong visibility with the executive team and the opportunity to directly influence one of the company's most strategic growth areas. Success in this role will come from your ability to bring teams together around a clear vision, foster strong collaboration across global and local stakeholders, and translate complex market opportunities into impactful product outcomes. Your leadership will be key in empowering your team, driving innovation, and delivering measurable impact. Together with your team, you will lead several key areas: • Bachelor or Master degree in marketing or engineering, • Proven experience of 10+ years as a Product Manager in the ad-tech industry, • A previous experience in Performance advertising (mid-funnel, lower-funnel and/or Retail Media) and management is a must, • Ability to efficiently communicate and collaborate with different departments (sales, business, engineering), • Understanding of the product from a technology perspective, • Passionate, innovative, and fast learner, • Fluent in English and ability to work with cross-functional teams, • We value team spirit, pragmatism, listening and we encourage initiatives., • We promote end-to-end development: "You build it, you run it, you monitor it"., • We share knowledge and support with each other beyond any organizational boundary., • We fix issues during a blameless postmortem and learn from it so that it doesn't happen twice. #Ly-hybrid Life at Teads At Teads, we don't just offer new roles - we blend creativity, technology, and data to shape the future of media. You'll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies. As a Teadster, you'll play a critical role in shaping our future success in the region. Here's why Teads stands out: • We've merged two open internet category leaders—Outbrain and Teads—to create the 'new' Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web., • As part of our team, you'll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning. Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment. Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups – employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you'll be able to share your passions with likeminded people.

Job DescriptionWho we are Findigs is on a mission to make renting work for all of us: to support every path, and simplify the way forward. We’re making every aspect of renting fairer, stress-free, and more convenient by changing the fundamentals of renting. Our digital rental application offers a safe and seamless way to apply and get approved for your next home. We specialize in developing software and services for property managers nationwide, empowering them to deliver exceptional service to renters, while evaluating applications with unmatched speed and precision. The Team The core function of the Customer Success team is to ensure our clients have a seamless experience and get the most out of the Findigs platform. We are the voice of the customer internally, and the face of Findigs externally. Beyond day-to-day support, our team’s insights are the foundation for customer retention, product strategy, and long-term growth. This role will touch all parts of the customer lifecycle and collaborate closely with our Product, Engineering, and Sales teams to build a best-in-class customer experience. The Role We are looking for an experienced Enterprise Customer Success Manager to serve as a strategic partner to our largest and most complex clients, while also supporting key mid-market accounts. This person will own the post-sale lifecycle for a portfolio of enterprise accounts, focusing on driving platform adoption, demonstrating value, and fostering long-term partnerships. The ideal candidate is a strategic problem-solver, a skilled relationship builder, and is comfortable navigating the complexities of large organizations. A high degree of ownership, a proactive approach, and the ability to influence key stakeholders are crucial. Fundamentally, this role is about building deep relationships and championing the success of our most strategic customers. This position is NYC-based, with an expectation of working from our New York office 3-4 days a week. While we have a strong preference for candidates in the NYC area, we are also open to considering remote candidates on the East or West Coast.Where you will make an impact: • Serve as a strategic advisor and primary point of contact for a portfolio of enterprise and key mid-market clients, ensuring they achieve their business outcomes using the Findigs platform., • Develop and execute strategic account plans that drive platform adoption, retention, and expansion opportunities within your portfolio., • Lead executive business reviews (EBRs) and quarterly business reviews (QBRs) with key client stakeholders to report on value, share insights, and align on future goals., • Proactively monitor account health and product usage to identify and mitigate risks, while also uncovering opportunities for growth and expansion., • Partner with Sales and Implementations to facilitate seamless handoffs from the sales cycle and collaborate on renewal and expansion strategies., • Act as the voice of the customer, translating complex client feedback and requirements into actionable insights for our Product and Engineering teams., • Contribute to scaling and refining our customer success practice by helping define playbooks, processes, and best practices for our enterprise segment., • Navigate and resolve complex client escalations with a sense of urgency, collaborating with internal teams to ensure timely and effective resolution., • Mentor and guide members of the Customer Success team, sharing your expertise in enterprise account management.We’d love to hear from you if you have:, • 7+ years of experience in a customer-facing role, with a strong focus on managing a portfolio of large, complex enterprise accounts in a B2B SaaS environment., • Proven ability to build and maintain strategic relationships with senior executives and key stakeholders. A track record of driving product adoption, managing renewals, and identifying expansion opportunities within a client base., • Exceptional presentation skills with the ability to communicate complex concepts clearly and concisely to diverse audiences., • Deep understanding of customer success principles, methodologies, and best practices., • Experience with CRM and customer success platforms (e.g., Salesforce, HubSpot, Gainsight).Strong analytical and problem-solving skills with the ability to navigate ambiguous, complex client situations., • Willingness to embrace the unstructured, fast-paced environment of a high-growth startup., • Strong communication skills including the ability to translate complex technical issues.Nice-to-haves:, • Prior startup experience., • Experience in Proptech or Fintech.What we offer:, • Location: We operate on a hybrid schedule (3-4x times in-office per week), with in-office days at our newly renovated NoHo office., • Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change., • Competitive Compensation: Competitive OTE + Pre-IPO equity., • Generous Time Off: We trust our team to manage their own time and workload. That's why we offer a flexible Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all company holidays.

Job DescriptionCoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . What You'll Do: The Site Selection Manager partners closely with Capacity Planning, Program Management, Engineering, Finance, Legal, and external partners to maintain a disciplined, data-driven pipeline that aligns with CoreWeave's technical, commercial, and time-to-market objectives. About the Role: We are seeking an experienced Site Selection Manager for the Americas to support CoreWeave's continued expansion across the United States and broader Americas region. This role is responsible for identifying, evaluating, and advancing data center site opportunities, ensuring deals progress efficiently from early market screening through lease execution and delivery readiness. Americas Site Identification & Evaluation • Lead site-level due diligence including power and utility capacity, substation access, utility timelines, fiber availability, zoning, permitting, environmental considerations, and constructability., • Gather, review, and validate inputs from landlords, utilities, brokers, consultants, and municipalities., • Support lease negotiations and commercial structuring in partnership with Real Estate and Legal., • Track deal progression, milestones, and deliverables from LOI through execution., • Maintain accurate site records, documentation, and status updates in Salesforce and internal tracking systems., • Monitor deal health, proactively flag risks or delays, and ensure data integrity across the Americas pipeline., • Serve as the primary site-level point of coordination across Engineering, Capacity Planning, Networking, Finance, Legal, and Operations., • Support clean handoff from site selection into delivery, buildout, and operations phases., • Manage relationships with brokers, landlords, utilities, consultants, and development partners across U.S. and Americas markets., • Evaluate inbound site opportunities and ensure consistent screening against CoreWeave standards. Who You Are: • 6+ years of experience in data center site selection, infrastructure development, commercial real estate, or related fields., • Demonstrates comprehensive knowledge of U.S. and Americas data center markets, including utility infrastructure and regional regulatory frameworks., • Experience facilitating or leading commercial lease negotiations and executing complex due diligence workflows., • Proven ability to manage high-volume project pipelines with a high degree of accuracy and consistent follow-through., • Demonstrated success in managing multiple concurrent deals and meeting deadlines within fast-paced, high-growth environments., • Exceptional written and verbal communication skills, with the ability to convey complex technical or financial information to diverse audiences., • Demonstrated experience in the end-to-end data center site selection process, including conducting comprehensive due diligence and feasibility assessments., • Strong technical knowledge of power procurement, utility infrastructure, and zoning/permitting requirements across diverse U.S. markets., • Proven track record of advancing complex transactions from inception to close while identifying and mitigating commercial and operational risks., • Able to partner effectively with internal stakeholders and external vendors to drive project execution and meet organizational milestones., • Proficiency in Salesforce or equivalent CRM/pipeline management platforms is strongly preferred. Be Curious at Your Core * Act Like an Owner * Empower Employees * Deliver Best-in-Class Client Experiences * Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $160,000 - $215,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration. California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job Description Who we are: Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. As labor constraints rise, costs increase, and global competition intensifies, automation is no longer optional for manufacturers that want to stay competitive. We deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support into a single, integrated solution. By removing the traditional barriers of cost, complexity, and risk, we enable manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency without large upfront capital investment. Backed by leading investors including Lux Capital, Initialized Capital, Blackhorn Ventures, and Mitsubishi HC Capital North America, Formic is scaling rapidly and building the foundation for a new era of high-performance, Made in America production. About the Go-To-Market Team The Go-To-Market Team is responsible for ensuring customers realize measurable value from the automation we deploy. From pre-deployment coordination through onboarding and long-term engagement, the team drives adoption, strengthens relationships, and ensures customers achieve meaningful operational outcomes. Customer Success serves as the connective tissue between customers and internal teams, ensuring expectations are clear, communication is proactive, and execution is coordinated. The team also captures customer feedback and insights to continuously improve the product, delivery experience, and long-term customer outcomes. About the role: As a Customer Success Manager, you will own the customer relationship from pre-deployment through long-term engagement, ensuring a seamless experience and sustained value realization. You will serve as the central point of contact for customer coordination, orchestrating internal teams, documentation, and communication to ensure onboarding and ongoing engagement are proactive, clear, and consistent. Success in this role requires strong operational discipline, the ability to anticipate risk, and a customer-advocacy mindset that surfaces feedback internally, improves the customer experience, and identifies opportunities to expand customer impact over time. In this role you will: • Own the customer relationship from pre-deployment through long-term engagement, • Serve as the primary point of contact for customer communication and non-technical coordination, • Drive successful onboarding by ensuring timelines, documentation, and internal handoffs are executed effectively, • Partner cross-functionally with Sales, Fleet Operations, and Engineering to align customer expectations and delivery execution, • Monitor customer health, engagement, and risk signals and take proactive action when issues arise, • Manage customer communications during key milestones, changes, and escalations to maintain trust and clarity, • Identify opportunities to expand customer impact by understanding operational goals and usage patterns, • Partner with Sales to support expansion opportunities through strong relationships and customer insight, • Capture and elevate the voice of the customer to inform product, process, and experience improvements, • 3–7+ years of experience in customer success, account management, client services, or customer-facing program management, • Proven ability to manage complex customer relationships and drive outcomes through cross-functional coordination, • Strong operational discipline, follow-through, and ability to manage multiple priorities simultaneously, • Experience working with industrial, manufacturing, hardware, robotics, or operationally complex customers preferred, • Excellent written and verbal communication skills with confidence in customer-facing conversations, • Comfort navigating ambiguity and evolving processes in a fast-growth environment, • Strong judgment and calm execution during escalations, shifting priorities, and time-sensitive customer needs, • Ability to identify expansion opportunities through strong relationships, customer insight, and operational outcomes, • Proficiency with CRM and customer workflow tools such as Salesforce, ticketing systems, or project tracking platforms, • Equity in Formic: Participate in our stock option program and share in the success of a fast-growing start-up backed by leading global investors, • Competitive & Uncapped Commission Structure: Designed to reward performance and impact in commission-eligible roles, • Comprehensive Healthcare Coverage: Medical, dental, and vision insurance through Blue Cross Blue Shield and Unum, with 99% of employee premiums covered and 75% coverage for dependents, with optional buy-up plans available, • Additional Insurance Benefits: FSA and DCFSA, life insurance, short-term disability, and long-term disability through Unum, all 100% employer-paid, • Employee Assistance Program (EAP): Fully funded by Formic, offering support when you need it most, • Paid Parental Leave Program: Up to 12 weeks of paid parental leave, • Company-sponsored 401(k): Invest in your future with our company-facilitated retirement savings plan, • Home Office Stipend: A one-time allowance for fully remote and hybrid employees to support an at-home or on-the-road work setup, • Monthly Cell Phone Reimbursement: Monthly stipend toward personal phone and internet expenses Final offers are customized based on experience, geographic location, market considerations, and a candidate's preferred balance of cash and equity. Our goal is to attract and reward top talent who will have significant impact, and we are open to thoughtful discussions to align on the right structure. Compensation Range:$100,000—$130,000 USD What we look for: We're building this company from the ground up, and every person we hire has an outsized impact on our culture, performance, and trajectory. While each team member brings unique strengths and perspectives, we look for people who align with our Operating Principles and embody them in action. If this sounds like you, Formic may be the right place for you! • Fearless Optimism: You make bold bets and default optimistic. You believe in the mission, aren't paralyzed by risk, and fear inaction more than failure. You see ambiguity as opportunity and bring energy to building what doesn't yet exist., • Create the Magic: You absorb complexity so customers don't have to. Whether your customer is external or internal, you focus on delivering experiences that are clear, fast, value-added, and outcome-driven. You don't say "not my job." You make things work., • Today, Not Tomorrow: You have a bias to action. You close the loop. You take extreme ownership. You understand that speed compounds, and you don't confuse activity with results., • Seek Truth: You think from first principles. You value data over ego and strong opinions loosely held. You're willing to challenge assumptions, including your own, in pursuit of the best answer., • Made of Rubber: You are resolute and adaptable. When things break or priorities shift, you rebound stronger. You treat setbacks as learning moments and move forward with grit. Formic is an equal opportunity employer. We do not discriminate on the basis of race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, or any other basis protected by law. All employment decisions are based on a person's merit, business needs, and role requirements. If you require further accommodations or have questions regarding accessibility of our roles, please reach out to . AI Use: At Formic, fairness and transparency are at the heart of our hiring process. We use AI-powered tools in some interviews to help our teams evaluate candidate responses, but all final hiring decisions are made by humans. You can learn more about how AI is used in our recruitment process by reviewing our AI Hiring Disclosure linked here.

Job DescriptionTitle/Role: Sr. Project Manager Division: Companywide Location: New York Metropolitan AreaReporting to: Position Summary: The ideal candidate will plan, coordinate, and implement projects within the estimated budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, and project team members. We are seeking a skilled and experienced electrical Sr. Project Manager to oversee and manage projects from inception to completion. The successful candidate will coordinate and supervise all electrical aspects of the projects, ensuring they are completed on time, within budget, and in compliance with safety regulations and the quality standards of E-J. As a Project Manager at E-J, you will collaborate with various teams, communicate effectively with clients, subcontractors, and vendors, and play a crucial role in delivering successful electrical projects for our esteemed clients. Responsibilities (include but not limited to): • Evaluate project team performance, providing feedback, coaching, and training, • Define roles and responsibilities for and manage required project staff including assistant project managers, field engineers, project engineers, and administrative assistants., • Ensure accurate project documentation is being maintained by project staff, such as progress reports, submittal/RFI/correspondence logs, monthly billing, and project closeout documents., • Attend and run project meetings, collaborating with clients, architects, engineers, and other stakeholders to understand project requirements and objectives, • Address any project-related issues, conflicts, or delays promptly and effectively, seeking solutions that maintain project progress, • Create and manage project schedules, milestones, and deliverables to ensure timely project completion, • Maintain accurate project documentation including progress reports, submittals, RFIs, correspondence logs, monthly billing and project closeout documents, etc., • Identify, estimate, prepare, and negotiate change orders, • Develop comprehensive project budgets, monitor costs, and implement cost-saving measures when possible, • Liaise with field supervisionQualifications:, • Minimum of 10 years of project manager experience required, • Proficiency in Microsoft Suite in addition to project management software; E-J currently uses Procore, Emque, Riskcast, Toric, and more, • Skilled in multiple platforms, with the ability to learn, use, and teach others; tech-forward, • Bachelor's degree or equivalent work experience in electrical contracting/engineering space, • Strong organizational & multi-tasking skills with attention to detail, • Practical knowledge of construction, • Strong business acumen in project planning and management, • Excellent written and verbal communication skills The E-J Group is active in all facets of electrical contracting, bringing experience, expertise, and a national reputation to projects that range in size up to more than $300 million. With over 3,750 employees across 31 offices, E-J delivers full-service electrical solutions for rail systems, transit facilities, office buildings, hospitals, power, renewable energy, clean energy, co-generation facilities, roadway and outdoor specialty work, airports, industrial facilities, data centers, chip plants, universities, sports stadiums, extra high voltage distribution, utility, and gas infrastructure. At E-J, three generations of family expertise have built an organization that combines practical knowledge with modern technological innovation, providing rapid and efficient solutions for today’s lighting, power, energy, and communication needs. E-J has over a 127-year reputation for integrity, quality, and exceptional service in the electrical field. To learn more, visit . Advantages of Working at E-J: • Leading Electrical Contracting Organization in New York City, • Oldest family-owned and operated electrical contractor since 1899, • JIB IBEW Local 3 benefits, • Job training and mentorship, • Rewarding project experience, • Medical, dental, vision, and a 401K plan, • Paid holidays and vacation, • Tuition Reimbursement Program, • Team-oriented company culture, • History of employment longevity, • Convenient and central office locations near public transitSalary Range: $125k-$150k/year The E-J Group is an Equal Employment Opportunity Employer and ensures equal employment opportunity for all persons without discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, marital status, citizenship, or any other characteristic protected by law. #LI-PIN Powered by JazzHR 3kAo82tjel

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250MM+ calls- Driven $7B revenue for customers- Scaled to $## ARR- Built amazing NYC (Midtown) in office culture ABOUT THE ROLE Regal is seeking a Manager, Customer Support & Experience to lead our Customer Support function as we continue to grow our B2B omnichannel & AI Agent platform. This role is critical to delivering a high-quality, reliable support experience to our customers as they deploy Regal across their businesses. As the Manager of Customer Support & Experience, you will be a hands-on leader responsible for scaling day-to-day support operations, SLAs, escalation and incident management, and team development. You’ll partner closely with Customer Success, Implementations, Product, and Engineering to resolve complex issues, surface customer insights, and continuously improve both the customer experience and internal support processes. This role is ideal for someone who thrives in a fast-growing B2B SaaS environment, enjoys building scalable systems, and leads with empathy, accountability, and a strong bias toward action. RESPONSIBILITIES: • Own the end-to-end handling of incoming customer support requests, ensuring timely, accurate, and high-quality resolution across all channels, • Lead and develop a high-performing customer support team through coaching, mentorship, and clear performance expectations, • Monitor and manage support KPIs, including response times, resolution rates, customer satisfaction (CSAT), ticket volume, and SLA adherence, • Act as the escalation point for complex customer issues and incidents, coordinating cross-functionally to drive resolution, • Build, refine, and scale efficient support processes, workflows, and documentation to improve customer experience and operational efficiency, • Maintain a deep understanding of Regal’s product, customer use cases, and technical architecture to better support B2B customers, • Partner closely with Product and Engineering to share qualitative and quantitative customer feedback, identify trends, and influence roadmap prioritization, • Prepare and present regular reporting on support performance, customer issues, and operational insights to leadership, • Use data to proactively identify gaps, risks, and opportunities for improvement, and drive clear action plans, • Serve as an administrator for core support tools (e.g., Zendesk, Intercom), owning configuration, workflows, and enablement for the teamABOUT YOU:, • 6+ years of experience in customer support, technical support, or customer service within a B2B SaaS environment, with 2+ years in a people-management role, • Proven ability to lead, motivate, and scale high-performing support teams while maintaining a strong customer-first mindset, • Strong operational rigor with experience managing SLAs, escalations, incident response, and support metrics, • Technical fluency and domain experience in several of the following areas:, • SaaS platforms, • APIs and integrations, • Contact center or communications software, • SQL or data analysis, • Marketing automation, SMS, email, or voice systems, • Comfortable navigating high-pressure situations and resolving complex, multi-stakeholder customer issues, • Excited by building programs, experimenting with new approaches, and continuously improving how support operates at scale, • Experienced with modern customer support tooling and systems, • A hands-on leader who leads by example, builds trust with customers and teammates, and is deeply committed to delivering exceptional support experiencesBenefits/Perks:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized Class Pass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation

Job DescriptionAmalgamated Bank seeks a dedicated Chief Information Security Officer to be responsible for designing and implementing the Bank’s Information Security program while protecting the business from cyber security threats. This is a hybrid role reporting to our NYC headquarters. By joining our team, you’ll be joining a Bank that believes that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers. Essential Job Functions: • Develop and maintain an Enterprise Information Security Program, • Design a critical response process for Cyber Security incidents, • Identify, report and control Cyber Security incidents, • Manage and train Information Security staff and develop and deliver Information Security training to the Bank’s employees, • Continuously monitor threats to the Bank’s operating environment, • Approve and administer identity access policies, • Maintain a current understanding of the IT and Cyber Security threat landscape for the industry, • Ensure Bank compliance with relevant Information Security laws and applicable regulations, • Lead, and assess the results of periodic security tests, including internal and external penetration testing and phishing, • Schedule table-top exercises for Crisis Team and senior management and report findings to management, including implementation of recommendations, • Review and approve Information Security policies, procedures and controls, • Ensure that they are kept current and are communicated to staff/consultants, • Ensure staff/vendor compliance with the Bank’s security policies and procedures, • Manage a team of employees, contractors and vendors involved in Information Security, • Brief the Executive Team on status and risks, overall strategy and necessary budget, • Communicate best practices and risks to the Bank, • Perform a risk assessment of the Bank’s vulnerabilities in the Cybersecurity landscape and develop the Bank’s risk appetite for Information Security, • Develop Key Risk Indicators (KRIs) and dashboard metrics reporting to both the Management Team and the Board of Directors, • Establish strong working relationships with the Heads of IT and business lines, • Develop and present quarterly reports to the Board of Directors. Knowledge, Skills and Experience Requirements: • Master’s degree or equivalent experience, • Minimum of ten (10) years of experience, at least five (5) years focused on managing information security in a complex, matrixed environment, • Extensive experience in regulated industries, especially financial services; banking experience is preferred, • Proven ability to create and maintain enterprise-level information security programs, • Motivated individual with strong analytical, problem solving and root cause analysis skills, • Ability to work on multiple, time-critical projects simultaneously, • Knowledge of Data Privacy Laws, • Working knowledge of information security engineering concepts and principles, • Familiarity with DFS 500 and similar regulations, • Experience working with external regulators, including NY DFS and FDIC, • Excellent verbal and written communications, including presentation of complex data in easily, understood ways, • Ability to confidently interact at multiple levels in the organization and lead cross-departmental team projects, • Experience presenting to senior levels, including Board of Directors, • CISSP, CISA or CISM designations preferred Our job titles may span more than one career level. The starting base salary for this role is between $240,000.00 – $260,000.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job DescriptionCoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at You'll Do CoreWeave is building a new Firmware Engineering team focused on developing and maintaining BMC and BIOS firmware for our server infrastructure. As a Firmware Engineering Manager, you will help establish and lead this team, supporting firmware engineers as they build reliable, scalable, and production-ready firmware for our data center platforms. Reporting to a senior engineering manager, you will combine people leadership with technical guidance, helping shape team processes, execution, and culture while partnering closely with hardware, platform, and operations teams. • Lead & support the team – manage, mentor, and coach a small team of firmware engineers through regular 1-on-1s, goal-setting, and feedback, fostering a collaborative and psychologically safe environment., • Execution & delivery – help plan and track firmware development work, ensuring timely delivery of features, bug fixes, and platform enablement across multiple hardware programs., • Technical guidance – participate in design discussions and reviews, helping the team make sound technical decisions around embedded firmware, BMC architectures, and system integration., • Cross-functional collaboration – work closely Hardware Engineering and Systems Engineering teams to ensure firmware aligns with hardware requirements and production needs., • Quality & reliability – support best practices around testing, validation, debugging, and documentation to ensure firmware reliability in large-scale production environments., • Process building – help establish lightweight development processes, documentation standards, and tooling appropriate for a growing firmware organization., • Grow the team – partner with recruiting and senior leadership to interview and onboard new firmware engineers as the team scales., • 2+ years of experience in an engineering leadership role (engineering manager, tech lead with people management responsibilities, or similar)., • Prior hands-on experience as a firmware or embedded systems engineer., • Working knowledge of embedded firmware development using C/C++ in Linux-based environments., • Familiarity with BMC firmware stacks such as OpenBMC and/or AMI MegaRAC/SPX., • Understanding of hardware interfaces and system-level concepts (e.g., I2C, SPI, UART, board bring-up)., • Strong communication skills, with the ability to collaborate across hardware and software teams., • Passion for mentoring engineers and building inclusive, high-performing teams.Preferred Qualifications, • Experience supporting firmware development for data center or server-class hardware., • Familiarity with Redfish, IPMI, or other data center management protocols., • Exposure to firmware testing, validation, and production bring-up processes., • Experience helping establish engineering processes in a new or growing team. Our core values guide how we work: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences The base annual salary range for this role is $165,000 to $242,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job Description At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening. Headquartered in the heart of the Broadway Theatre District, NYC, we are a small, but growing team of hardworking, highly motivated individuals. We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Our core product, Nliven, is a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are anticipating robust growth in 2026. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”. About The Role As a Senior Software Engineer, you’ll be at the heart of shaping how we build, scale, and evolve our Nliven platform. This role is for someone who thrives on solving complex technical challenges while helping others grow and succeed around them. You’ll lead the development of performant, scalable applications across both the frontend and backend, leveraging .NET Core and modern JavaScript frameworks like React, Angular, or Vue. Whether you're designing new features, optimizing critical services, or tackling tech debt head-on, you'll have a direct hand in driving technical excellence. You’ll report to an Engineering Manager and own the end-to-end delivery of medium-scale projects, with the tools to shape solutions and the responsibility to see them through. If you're ready to bring energy, leadership, and craft to a fast-moving environment. This is your chance to make a meaningful impact. This position is full-time and fully remote. Candidates must be located in one of the following states: New York, New Jersey, Connecticut, California, Oregon, Colorado, Texas, Wisconsin, Minnesota, Louisiana, Florida, Virginia, North Carolina, and South Carolina. Candidates may be required to travel and/or meet up in-person from time to time. There may also be an expectation in the future for hybrid work in a local office. About You * You take ownership naturally and follow through. When you commit to a solution, you see it through to a high standard. * You enjoy balancing hands-on technical work with mentoring others, raising the bar not just for code quality but for how the team works together. * You’re comfortable operating in ambiguity, asking the right questions, and turning evolving requirements into thoughtful, scalable solutions. * You care about building the right thing, not just building fast, and you value collaboration with Product and Design to create meaningful user impact. What You'll Do * Drive large projects from conception to delivery working lockstep with Product Managers, Designers, and other engineers. * Write clean, reusable, and maintainable code across the technology stack. * Collaborate with Product and Design teams to develop solutions that align with business objectives. * Contribute to and maintain technical documentation, such as system designs and API contracts, to ensure shared team understanding. * Lead and participate in code reviews, ensuring adherence to engineering best practices. * Develop and enforce coding standards, best practices, and design principles across the engineering team. * Troubleshoot performance bottlenecks and optimize system reliability. * Stay up to date with emerging technologies, evaluating their potential impact and adoption. * Act as a technical mentor for junior and mid-level engineers, fostering a culture of continuous learning and improvement. * Contribute to architectural discussions and long-term technical roadmaps. * Solve complex technical challenges related to performance, scalability, and security. * Aid in the product team to design features from concept through production, including instrumentation, monitoring, and iterative improvement based on usage and feedback. * Identify and advocate for improvements to developer experience, such as tooling, CI/CD workflows, or onboarding processes. * Collaborate cross-functionally to ensure engineering solutions meet business needs and provide a great user experience. * Support a culture of accountability and shared ownership by participating in incident reviews and reliability initiatives. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice. What You'll BringMinimum Requirements * Bachelor’s degree in related field or equivalent practical experience. * Five or more years of full stack software development in a Saas or technology-driven environment. * Proficiency in modern frontend frameworks (Angular, React, or Vue) * Strong front end experience (HTML, CSS, and JavaScript) * Strong back-end / API experience (.NET Core). * Deep understanding of SQL databases and data modeling best practices. * Familiarity with Agile framework and methodologies. * A comprehensive understanding of computer science concepts. Essential Skills * Strong problem-solving and analytical skills, with a keen attention to detail. * Excellent communication skills, able to articulate complex technical concepts clearly. * Ability to work independently while collaborating effectively with cross-functional teams. * Strong time management and multitasking skills, balancing multiple projects and priorities. Tools You’ll Use * Microsoft Office * Google Suite * Slack * JIRA What We Value Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. How We Work Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. Our Commitment to Diversity TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. What We Offer * We are hiring for two Sr. Software Engineer levels. Our Sr. Software Engineer 1 has a base annual salary range of $115,000 - $135,000 and our Sr. Software Engineer 2 has a base annual salary range of $130,000 - $150,000. Salaries are commensurate with experience * Eligibility for annual bonus based on performance and company success * 100% of premium paid for medical, dental and vision benefits for employee and dependents, with an HSA-eligible option (with a $1,000 employer contribution for 2026) * Company-paid life insurance * Traditional and Roth 401k plans * Paid parental leave * Learning & development opportunities with company reimbursement for eligible educational expenses * Working abroad opportunities * Volunteer days off * Flexible scheduling * Up to $300 reimbursement for initial equipment to set up hybrid work environment * Generous PTO and holiday schedule * Remote work environment California Applicants: CCPA/CPRA Notice Right to Work Poster Notice of E-verify Participation Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing .

Job Description Munich Airport NJ LLC is an US-based subsidiary of the German Airport Operator Munich Airport. Munich Airport NJ LLC is responsible for the operations, maintenance and concession management at Terminal A, Newark Liberty International Airport (EWR). We are looking for an: OCC Duty Manager to join our team as soon as possible. You will be part of a dynamic team, contributing to both maintaining an attractive Five Star rated passenger terminal and the growth of our Terminal Operator company Your Future Responsibilities * Manage the Integrated Terminal Operations Control Center, consisting of the Terminal Operations Center and the Virtual Apron Control Room * TOC Stakeholder functional coordination (Security Control Center, IT Help Desk, FM Control Center and external stakeholders e.g. Airlines) * Sharing information with Terminal A Stakeholders through verbal communication and electronic channels * Liaison with airlines for the management of daily flight data and resource allocation * Request, approve and distribute regular follow-up reports * Participate and report in shift meetings * Foresee, analyze, plan and coordinate required Terminal A activities * Propose new measures on identified trends (in coordination with the Flight Data Manager) * Prepare and deliver performance assessment reports for management review * IROPS/Event management support * During unexpected events, assume the main command role * Inform MANJ Management about any relevant information related to the operation Your Education & Training * Bachelor’s Degree in Aviation, Transportation Management, Engineering or extensive coursework or relevant designation in ICAO, IATA, ACI, IAAE programs OR equivalent in terms of years of experience * 3 or more years of experience within a control center and/or 5 years in the aviation sector Your Skills & Experience * Strong ability to analyze and evaluate workflow processes for efficiency and effectiveness * Skilled in gathering data, generating reports, and identifying or anticipating potential issues * Excellent coordination and communication abilities * Proven focus on stakeholder engagement and relationship-building * Capable of performing well under pressure * Demonstrates tact and diplomacy in challenging interpersonal situations * Extensive experience in airport operations Good reasons why you should become part of the airport family * Be part of the team who embraces diversity, fosters collaboration, practices mentorship, and believes in a positive, healthy work climate * Help Munich Airport to maintain our reputation as a Five Star Terminal Operator in the US * International working environment * Attractive benefit package; Health, Vision, Dental, 401(k) Matching, LTD/STD, PTO Regular full-time: The base salary range for this role is $75k to $85k. Base salary is part of our total rewards package which also includes the opportunity for annual salary increases and bonuses. Employees are eligible for them and eligible dependents to enroll in medical, dental, vision and Employee Assistance Plan (EAP) benefits as of DAY 1. Employees are also eligible for our 401(k) plan, which includes a company match, after six months of service. The employer also provides life and disability insurances and leaves provided in line with NJ and federal law. Our robust time-off policy includes paid time off and 12 paid holidays. Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including candidate experience, skills, education and other factors permitted by law. Munich Airport US Holding and it's subdivision Munich Airport NJ LLC are equal opportunity employers. Powered by JazzHR GUEYxswFZY

Job DescriptionCustomer Success Manager Live events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, Houston Texans, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role TicketManager is hiring a Customer Success Manager (CSM) to own and grow a portfolio of enterprise accounts. This is a commercial, revenue-focused role responsible for driving expansion, renewals, and long-term customer value. The CSM is a core member of the Revenue team and serves as the strategic owner and quarterback of their accounts – aligning sales, services, product, and leadership resources to maximize customer outcomes and revenue impact. Every action taken by the CSM is oriented toward retention, expansion, and deepening TicketManager’s footprint within each organization. This role requires strong relationship management, consultative selling skills, executive presence, and comfort operating both strategically and hands-on. Responsibilities: • Account Ownership & Growth, • Own the overall success, growth, and renewal of assigned accounts across the contract lifecycle., • Identify and drive upsell, cross-sell, and expansion opportunities across TicketManager’s full product portfolio., • Build and execute strategic account plans with clear expansion goals and timelines., • Expand TicketManager adoption across new business units, departments, and regions within existing customers., • Revenue Team Leadership, • Act as the primary quarterback for the account, coordinating across sales, product specialists, tech, services, and leadership teams., • Ensure clear ownership, momentum, and accountability across all revenue contributors supporting the account., • Maintain internal alignment to ensure the customer experience supports long-term growth and renewal objectives., • Executive Relationship Management, • Build and maintain trusted relationships with senior executives and decision-makers., • Conduct regular executive check-ins and on-site visits to strengthen partnerships and identify new revenue opportunities., • Ensure executive engagement in key TicketManager moments, including QBRs and the annual Partner Summit., • Quarterly Business Reviews (QBRs), • Lead executive-level QBRs that clearly demonstrate value delivered, product usage, and expansion opportunities., • Partner with sales engineering and data teams to deliver custom, account-specific QBRs., • Use QBRs as a strategic forum to reinforce the full scope of TicketManager’s capabilities and future opportunities., • Renewals & Retention, • Own customer renewals from strategy through execution, consolidating insights from services, usage data, and executive feedback to support success., • Initiate renewal conversations in advance of contract end dates, aligning internal stakeholders and customer leadership so TicketManager stays ahead of the game., • Customer Health & Escalations, • Maintain a deep understanding of account health, engagement, and risk signals., • Ensure risks are identified early and managed proactively., • Partner with Support and Account Management teams to address issues and escalations when needed., • Events & Partner Summit, • Serve as a senior host for customers at live events and TicketManager’s Partner Summit., • Actively engage executives at Summit to build relationships, identify expansion opportunities, and drive new business., • Support executive participation, networking, and speaking opportunities., • CRM & Account Hygiene, • Maintain accurate, up-to-date account records, activity tracking, and customer dashboards., • Expect regular travel to customer offices and live events (up to ~2 weeks per month)., • BA/BS degree required, • 5-7+ years of professional work experience in a collaborative, data-driven environment, • Proven experience in Customer Success, Account Management, or Enterprise Sales within B2B SaaS or services., • Strong commercial mindset with comfort owning renewals and expansion revenue., • Confident executive communicator with experience engaging senior decision-makers., • Highly organized, proactive operator who can manage multiple stakeholders and priorities., • Comfortable working cross-functionally and holding teams accountable to shared goals., • Willing and excited to travel and engage customers in live event environments., • Experience in ticketing, sports, events, hospitality, sponsorships, or enterprise services., • Location: Calabasas, CA (HQ) or New York, NY, • Compensation: $150,000-$175,000 Base Salary, • Bonus & Commission Eligibility, • Reports To: VP, Customer Success, • Work Expectations: Role is In-Office, Monday-Friday, • Retirement: 401(k) Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup., • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal, • 4.5 out of 5 Glassdoor rating, • Used by over 4,000 globally known companies including ~15% of the Fortune 500 Powered by JazzHR 6VhKsQcypL

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