2nd Shift Print Center Associate
hace 10 días
Great Neck
Job Description Overview Job Title: 2nd Shift Print Center Associate Location: Manhattan, NY (Midtown Manhattan) Job Type: Hourly Consultant Hours: 4:00pm - 12:30am, M-F Pay: $24.00–$29.00/hr Essential Functions: • Process high volumes of print, binding, scanning, and finishing work while maintaining exceptional quality standards., • Operate digital, color, and high-volume production printers, copiers, scanners, and related production equipment., • Serve as the primary point of contact for receiving, reviewing, electronically logging, scheduling, and tracking customer print requests., • Perform document finishing tasks using paper cutters, laminators, hole punchers, folders, inserters, and other finishing equipment., • Conduct quality inspections before, during, and after production runs to ensure customer specifications are met., • Estimate production timelines, prioritize workloads, and monitor job status to meet deadlines., • Prepare, optimize, and inspect electronic files for print production, including reviewing fonts, image resolution, image registration, and document formatting., • Convert files using standard software and integrate variable data into print templates as required., • Track, archive, back up, and retrieve customer jobs for future reproduction., • Operate high-volume mail processing equipment, including folding and inserting machines., • Process incoming and outgoing faxes and maintain billing documentation., • Apply asset tags to office equipment, update inventory databases, and coordinate office equipment moves, additions, and changes., • Collect equipment meter readings and maintain production and billing logs., • Perform routine operator maintenance and cleaning of production equipment., • Troubleshoot production issues and coordinate service requests with Xerox and third-party vendors when necessary., • Train customer end-users on basic equipment operation and usage., • Develop or improve work processes and production templates when appropriate., • Provide exceptional customer service while interacting professionally with staff, clients, management, and external customers., • Lift and move materials and equipment weighing up to 50 pounds as required.Skills:, • Strong knowledge of high-volume print production, binding, scanning, and finishing operations., • Proficiency operating digital production printers, copiers, scanners, and finishing equipment., • Intermediate proficiency with Microsoft Office, including:, • Microsoft Word, • Microsoft Excel (formulas, sorting, filtering, graphs, data import/export), • Microsoft PowerPoint, • Ability to embed files between Microsoft Office applications and manage electronic documents., • Proficiency navigating network drives, printers, and shared resources., • Strong PC skills, including file management, email, web browsing, and data entry., • Ability to identify and resolve production issues while meeting customer deadlines., • Basic mathematical skills, including multiplication, division, percentages, and production calculations., • Strong organizational, time management, and multitasking skills., • Professional communication and customer service skills., • Ability to coach and mentor coworkers when needed.Experience:, • Minimum of four (4) years of experience in a high-volume print production environment with print, binding, and scanning responsibilities., • At least one (1) year of customer service experience in a professional environment., • Experience with production scheduling, document finishing, quality control, and print workflow management., • Proficiency with Microsoft Excel and PowerPoint is preferred., • Experience supporting enterprise print environments is highly desirable.Education:, • High School Diploma or equivalent required., • Post-secondary technical training or equivalent work experience in print production, document services, or a related field preferred. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this opportunity to any other interested parties. Thank you!