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Job Description Company Overview Smart Start Academy is dedicated to bringing the best environment for learning and creativity to each student. Our full day programs have a curriculum that works to meet every learning style in a way that nurtures every aspect of a child-the physical, emotional, intellectual and social. Job Summary The main responsibility of an Assistant Director is to see over the daily operation of the assigned center. Our Assistant Directors are also responsible to help the school director collecting tuition, communicating with parents in various forms, holding the center monthly meeting, and making sure all state documents are completed. Assistant Directors are to focus on the overall brand image and enrollment. Other responsibilities include: making sure all rooms have complete paperwork, updating documents to assist the Director, managing extracurricular activities such as field trips, parent-teacher conferences, picture day, assistance with tours as needed, file forms and accident reports, tracking attendance. Other Responsibilities • Staff-focused and Scheduling employee breaks, • Complete relevant forms and paperwork, • Manage extracurricular activities, • Assist with tours, • Keeping rooms up to date with correct bulletin boards, • Tracking tuition and attendance, • Identifies and prioritizes materials and equipment needed in classrooms and playgrounds, and coordinates with the operations director in completing inventory lists., • Request and order necessary supplies needed to run the center smoothly. Greet the parents daily in the morning drop-off and at the end of the day., • Provides strong support to families in any aspect related to the school., • Manage all incident reports, investigations and notifications to parents and management., • Communicate with families, • Bachelor's Degree Required;, • Bachelor's Degree in Early Childhood Education Preferred, • Experience in a preschool or daycare environment is a must, • Must be a strong, communicative team player, • Leadership and management skills required, • Must be responsible, reliable and flexible to work between the hours of 6:30AM to 7:30PM, • Paid vacation policy, • Paid bonus days, • Flexible Schedules, • 401k, • Competitive compensation package with generous benefits, • Opportunity for growth with the fastest growing preschool in Hudson County Smart Start Academy aims to be an equal opportunity employer and is committed to promoting equal opportunities regardless of religious belief, age, color, race, creed, marital status, gender, sexual orientation, political affiliation, ethnic origin, family status or any disability you may have (subject to the exceptions contained in the Human rights Act 1993). Powered by JazzHR PJI4n2lcT2

Job DescriptionBenefits: • Competitive salary, • Employee discounts, • Free food & snacks, • Opportunity for advancement Our Assistant Directors are: • Accountable! Ensure the school is operating in accordance with company and state licensing standards., • Responsible! Foster an educational, caring, safe environment for the children and parents., • Creative! Spark imagination, build self-esteem, and help children discover new things each day., • Positive! Promote the positive image of the company and play a major role in making the company a provider of choice for the communities we serve., • Team-oriented! Help recruit, select, and retain quality staff., • Dedicated! Help achieve profitability for the company.Job Requirements:, • Must be at least 21 years of age, • Must have previous leadership experience and at least 1 year of experience working in a licensed childcare facility., • Must meet state requirements for education, • Masters Degree preferred, minimum BA.BS Degree in Early Childhood Education, • New York State Teaching Certification, (minimum Birth through 2), • Knowledgeable of Article 47 and other NYC Department of Health licensing/credentialing issues

Job DescriptionDescription: We're looking for ambitious and energetic leaders to start as an Assistant Manager, which will be a right hand to our General Manager learning the ropes for both front of house and back of house operations. We want individuals who can develop and build relationships with not only existing dog parents but understand how to generate leads for new customers and grow our daycare & wellness business. This is accomplished by generating new pet parent leads, daily phone calls to new and existing parents, working on converting leads to dog meet & greets, creating and posting social media posts, running, and operating local events and marketing; with an emphasis on the daily cadence of outreach calls, scheduling of consultative sales conversations and closing sales with dog parents for services. Operationally, you will be making sure that the existing team runs smoothly. Overseeing and supporting our General Manager in creating schedules, maintaining operational excellence in the facility and managing any escalated customer service issues. Our focus is on the overall health and wellbeing of not only the dog in our care but the quality of life that a happy, healthy dog provides its parents, as well. Responsibilities: · Generate and foster new clients, be a genuine people person · Monitoring active marketing programs and developing ways to improve those campaigns, including social media, local business and apartment complex partnerships, and in store events · Design and manage marketing programs designed to enhance and grow dogs in daycare · Work directly with dog parents selling weekly Enrollment in daycare and wellness services · Collaborate with team to create an exceptional experience at every customer interaction · Achieve set sales targets for the location · Manage the pet parent journey from beginning to end Team Management · Create staffing schedule and monitors daily schedules · Maintain optimum staffing and development with all employees · Leads by example by coaching all on contributing to a positive team-oriented culture. · Deliver written performance reviews and give employees positive acknowledgement when due! · Onboard all employees and insure each employee has the correct amount of training Clean and Safe Environment · Ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete · Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia’s safety and cleaning standards · Train staff so that they are well equipped to deal with any behavioral issues in the playrooms · Dismisses dogs proactively with ongoing behavior issues and monitors action plans to retain those with minor issues Financial and Administrative · Ownership of sales development for Front desk · Develop team in up-selling and using dog Evaluations to grow revenue. · Maintain controllable expenses within budgetary constraints including forecasting, tracking and ordering supplies, minimizing payroll, and actively look for ways to maximize efficiency. · Prepare monthly P&L’s for review of ownership and Dogtopia corporate office · Communicate any concerns or needs to franchise owner proactively and partnering after attempting to resolve issues. Customer Service and Presentation · Maintains a neat and organized Front Desk team and area at all times. This includes holding team to professional clean dress. · Sets the example for the team on the 3 S's (smile, story and satisfaction) and hold accountable to internal and external customer service standards. · Keeps the team members engaged in their duties. · Strive for high customer review ratings! Core Competence: · Consistent and timely attendance · Sales Growth: Comp growth of at least 20% · No critical safety issues · Aid in the growth of our client base - goals for new clients per week and for new Meet and Greets · Maintain and grow goals for average dogs in the door As the General Manager you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Requirements: · Experience working in sales & service with exposure to marketing · Ability to multi-task effectively in a fast-paced environment · Proactive attitude and strong desire for upward mobility · Excellent problem-solving skills · Strong communication and organizational skills · Influential desire for growth and personal development · Previous dog experience a plus! The Rules by which we, as DOGTOPIANS live by: · We LOVE life unconditionally like a dog · We STAY loyal to our pack · We CHASE the absolute highest standards of safety · We PLAY to our fullest potential · We TREAT every day like It’s the Most Exciting Day Ever Requirements: Qualifications: • Must love dogs, • Ability to spend up to 100% of work time standing, • Ability to work flexible days and hours, including holidays and weekends, • Ability to work cohesively with others in a fun, fast paced environment, • Strong customer service skills, • Sales and marketing experience a plus

Job DescriptionMISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under the direction of the Director of Operations, the* Site Manger* oversees the day-to-day operations of a multi-service primary care center in New York City. The Site Manager is responsible to the provision of effective administrative, financial and operational aspects of the health center, including both front-end and back-end operations. This position will ensure the delivery of a patient-centric primary care experience, foster a safe, trauma-informed care environment where staff are engaged, developed and invested in the vision and mission of the organization. This is a supervisory position. KEY ESSENTIAL FUNCTIONS Operations • Direct oversight of Assistant Site Manager who oversees the Front Desk staff and other non-clinical support staff at Ramon Velez and the School Based Health Center (SBHC)., • Oversight of schedule for all site staff (i.e. front desk staff, MA/LPNs, RNs, care coordinators, providers, etc.) to ensure seamless and adequate coverage., • Oversight of the SBHC in collaboration with Medical Director who will provide clinical oversight of the SBHC., • Oversight of all programs at Ramon Velez such as WIC and any other targeted program for the community., • Develop and monitor trends and provides action plans for Key Performance Indicators (KPIs) within the practice operations, • Collaborate with the Director of Operations, responsible for the financial performance of the site. Monitor the budget, site expenses to project revenue and execute plans for budgeting variances., • Maximize patient throughput and review of cycle times by managing ongoing daily front and back office operations., • Reconcile site encounters on a daily basis to ensure accurate billing and encounters are closed in a timely fashion., • Oversight of cash collections relating the patient billing and AR at the center level., • Responsible for the overall appearance of the facility by conducting regular walk-through, filling out work orders, arranging routine and emergency maintenance visits for the building's facilities., • Ensure facility is adequately stocked with necessary supplies and par levels are maintained., • Organize work around repeatable processes rather than one-off projects and takes a continuous improvement approach. Updates and develops new department standard operating processes (SOPs)., • Collaborate with Medical and QI leads to drive clinical quality measures, population health initiatives, and reduce the cost of care., • Recruit, supervise, manage, develop and evaluate performance of all staff on an ongoing basis in accordance with applicable performance standards (with the exception of the doctors)., • Collaborate with the HR team to formalize a development plan for staff as well as manage employee relations issues such as provide employees with formal write-ups and suggestions for improvement, and administer terminations as needed., • Perform tasks to maintain employee/payroll records including check and audit of timekeeping records for compliance with established standards by maintaining time and attendance records. The Administrative Assistant will oversee timekeeping for providers., • Conduct daily huddles and monthly staff meetings to communicate policy, operational and health care environment updates., • Oversee patient satisfaction surveys, review trends and implements interventions to strive for excellence. Disucss results and trends during QI/QA meetings., • Execute and maintain compliance with all established processes, procedures, and performance metrics. Conducts routine trainings with competency assessments., • Coordinate and ensure that all records of the facility, equipment, and logs are maintained properly and are up to date., • Ensure staff maintain and adhere to all HIPAA requirements in accordance with the policy and procedure., • In collaboration with Compliance Officer, investigate, monitor and keep leadership abreast of regulatory/complinace issues, deficiencies, or potential problems that may have financial impacts, personnel concerns, or involve regulatory intervention., • Conduct and participate in internal and external meetings, conferences and seminars as a representative of Primary Care, including the Board of Directors meetings held afterhours and on weekends., • Perform other appropriate duties as requested by supervisor., • Undertake special projects and assignments as directed. REQUIREMENTS: • Master's degree in health administration, public health in healthcare management, business administration, public administration, nursing or equivalent strongly preferred. BA required., • Three (3) years progressively responsible management and supervisory experience with specific knowledge, experience, and demonstrated ability in the areas of management, personnel development and management, organizational evaluation, professional staff development and leadership skills in an ambulatory medical care setting preferred., • Two (2) years' experience in Community Health Centers*, • Exceptional emotional intelligence and interpersonal skills. Able to effectively deescalate, communicate and navigate highly sensitive and challenging situations with a sense of calm reassurance., • Good judgment in a) seeking and using information to support decision-making; b) anticipating the consequences of decisions and actions; c) communicating information; d) interacting constructively with others both within and outside the organization; e) maintaining confidentiality, as appropriate; and f) choosing actions that are beneficial to, and consistent with, the mission, goals, culture and style of the organization., • Strong qualitative, quantitative and analytical skills, demonstrated by ability to identify and use information and data to set goals and priorities, make decisions and measure performance, Strong coaching philosophy focused on observation and feedback model, • Demonstrated history of managing people to meet/exceed established Key Performance Indicators, • Demonstrated ability to consistently meet deadlines, • Excellent oral and written communication skills, • Strong organizational and planning skills with excellent attention to detail, • A compassionate and trauma-informed care approach to patients is essential Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.