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Job DescriptionValence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We’re not just talking about the future of work — we’re building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology. Our focus is on the problems that actually decide whether AI changes how organizations operate — the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance. And this isn’t for everyone. We’re not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what’s possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself. The RoleIn this role you'll be at the forefront of driving high-priority initiatives for our leaders. You'll identify new opportunities, diagnose and solve problems, and unblock key objectives to help the company scale. This high-impact role requires you to collaborate with smart, multidisciplinary teams, driven by curiosity and experience in high-performing environments. You excel at overcoming challenges, setting ambitious goals, and thriving in competitive situations. Your responsibilities will be diverse and fluid across the business - initiatives might include streams like integrating our products for a unified design and strategy, developing new marketing campaigns, supporting sales with strategic storytelling, LLM prompt and customization work, and managing pilot programs and initial deployments. You'll support executive projects related to board activities, metrics, goal setting, and quarterly planning, providing essential leverage to our leadership team. About ValenceWe're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing. We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb. Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry.What You'll Do • Operational rigour and excellence: Contribute to challenges of strategic importance across the organization, including Sales, Marketing, CS, Eng/Prompting, Operations and Product., • High velocity execution: Bring clarity to evolving environments by creating and implementing project plans that identify gaps and solutions, aiding cross-functional coordination and communication., • Decision making tools: Develop models and plans to identify key inputs and drive cross functional decision-making alongside the team., • Growth initiatives: Quickly establish a foot hold, create playbooks, and find strategies to ensure we can rapidly scale the team., • Product and feature improvements: Collaborate with various teams, including Operations, Product, Design, and Engineering, to identify and remove blockers, ensuring timely product improvements.What We’re Looking For, • 3+ years of professional experience in consulting and/or fast-paced B2B startup., • Ability to diagnose a variety of problems, break them down, and solution in an impactful way., • High velocity execution skills to keep many work streams on track; natural attention to the small detail., • Outstanding verbal and written communication skills, including the ability to adjust styles to the internal and external audiences., • Comfort with data manipulation and visualization to communication key insights in a value-added way., • Self-motivated, adaptable, and resilient. Highly motivated and self-driven, with a strong desire to exceed expectations., • Willingness to embrace challenges, experiment and continuously learn through high-quality feedback and new workstreams., • Clear motivations for wanting to join an early-stage team.What you'll get, • Ownership & Rapid Growth, • Outsized missions from day one, with direct responsibility for company-defining projects, • Work alongside the executive team with transparency into strategy and decision-making, • Influence on direction through real-time customer feedback and market insights, • AI-First Operator, • Work directly with cutting-edge AI models and next-generation platforms, • Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries, • Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale, • Compensation, • Competitive salary including base + bonuses, • Comprehensive health coverage (medical, dental, vision) from day one, • Generous PTO, company-wide R&R shutdowns, and paid parental leave, • Retirement plan support for US and global employees, • Equity, • Meaningful ownership in a venture-backed company at a growth inflection point, • Financial upside that comes from scaling fast, • Top-up grants as we scale and you deliver exceptional performance — your compensation grows alongside your impact, • Top-Performing Culture #LI-HYBRID We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for an Enterprise Sales Director to join our team and help maximize a massive market opportunity. There is so much potential to provide mental health benefits to employees at top companies and we're looking for someone passionate to help us capture it. This is a full time remote role, reporting to the Senior Director, Enterprise Sales. What you'll do: • Full sales cycle role selling into HR/Benefits leaders at larger size companies from 10K to 100K employees and organizations across the globe., • Work closely with BDRs and members of our Strategic Alliances team to close opportunities that they generate, as well as self source your own within your territory by working with top consultants, • Own and iterate full cycle sales pitches using a consultative sales approach, including but not limited to running RFPs, discovery calls, Spring Health overview presentations, demonstrations of the technology platform, pricing and proposal analysis and reviews, negotiation to procurement, and more., • Prioritize strategically valuable accounts in the assigned territory, and opportunities in line with our national sales approach and strategy, • Build business cases for VPs/C-levels, • Work cross-functionally to provide key market feedback on client and consultant needs and product roadmap, • Develop mutually beneficial partnerships with health insurance brokers and health benefits consultants and grow the relationships over time, • Travel as needed to close the sale and/or support Spring Health in industry events (~30%), • Meet and exceed sales targets by identifying new opportunities in the territory., • Understand client's business needs, pain, challenges and goals to provide solutions that align with their strategic initiatives., • Strong track record of quota attainment in an Enterprise sales role for 8+ years, • Strongly prefer benefits/healthcare sales experience, but not required, • A deep passion to transform the U.S. healthcare system, especially mental health, • Outstanding communication skills and a thoughtful and collaborative approach to sales, • Entrepreneurial focus with a determination to succeed in an innovative, fast-paced environment with a high tolerance for ambiguity, • Strong background and track record of success as an individual contributor, with experience closing 6-figure deals and crushing quota, • Humility, resourcefulness, directness, ambition, extreme comfortability with change, • Emotional intelligence and an empathetic nature, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Accounts Director, Trusted Care Network will serve as an individual contributor responsible for driving customer utilization of Spring Health services through preferred plan designs and access strategies within employer-sponsored health plans. This role sits at the intersection of payer strategy, employer benefits design, and commercial growth, ensuring Spring Health is positioned as the default, high-value mental health solution within customer benefit ecosystems. The ideal candidate is a commercially minded strategist with deep experience in health plan design and utilization strategy, who can clearly articulate value, influence buying decisions, and directly support revenue growth. This role requires strong executive presence and the ability to partner closely with Sales, Customer Success, and Ops teams to shape deal strategy, accelerate adoption, and unlock expansion opportunities. This is a full time, remote role on our team. Travel may be required for customer, company or team events. What you'll do: • Own senior-level strategic relationships with enterprise customers and health plan stakeholders, serving as a trusted advisor who can influence benefit decisions, secure alignment on preferred plan designs, and drive utilization outcomes tied to commercial value, • Partner with Sales and Customer Success teams on complex enterprise deals and renewals, shaping benefit design strategy, pricing narratives, and value cases that differentiate Spring Health and accelerate deal velocity, expansion, and long-term revenue growth, • Design and operationalize utilization-driving strategies within preferred benefit designs (e.g., steerage models, benefit tiers) that directly support customer adoption, engagement, and ROI realizati, • Partner with Enablememt and Product Marketing teams to create clear, compelling narratives, tools, and frameworks that help employers and payers understand how preferred plan design drives utilization, outcomes, and financial value, • Translate commercial feedback, buyer objections, and customer requirements into actionable input for Product teams, shaping capabilities that remove friction in sales cycles and improve utilization post-sale., • Represent Spring Health in executive customer meetings, advisory boards, and industry forums, positioning the company as a strategic partner and strengthening credibility in utilization-driven benefit design., • Increased utilization of Spring Health services within preferred plan designs, • Adoption of utilization-aligned benefit configurations in new and existing accounts, • 8+ years of experience in health plan strategy, benefits consulting, enterprise sales, payer strategy, or healthcare operations; experience in benefits consulting, health tech or enterprise SaaS strongly preferred., • Demonstrated commercial acumen, including experience supporting complex sales cycles, influencing buying decisions, and driving expansion within enterprise accounts., • Strong understanding of employer-sponsored health plans, regulations, benefit design levers, and utilization management strategies., • Proven ability to communicate value clearly to executive buyers, translating clinical or operational concepts into compelling business cases., • Experience partnering with Sales and Customer Success teams to shape deal strategy, renewal positioning, and account growth plans., • Exceptional executive presence, storytelling, and negotiation-influencing skills., • Track record of cross-functional leadership across Product, Clinical Operations, Sales, and Customer Success., • Entrepreneurial mindset with comfort operating in ambiguous, high-impact environments., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is transforming mental healthcare through innovative solutions that remove barriers, meet the needs of diverse populations, and deliver measurable impact for our customers. We partner with payers, providers, and employers to improve mental health outcomes at scale. Spring Health is looking for a growth-minded Lifecycle Marketing Lead to own and optimize the end-to-end journey for our direct-to-consumer (D2C) Spring members. This is a key individual contributor role focused on engaging members from the moment they sign up—through activation, ongoing care, and sustained mental health improvement. You will develop and execute lifecycle marketing strategies that drive engagement, appointment bookings, and ultimately long-term health outcomes. Reporting to the Director of Lifecycle Marketing, you'll partner cross-functionally with D2C Product, Engineering, Data, and Design teams to build high-impact, scalable programs that deepen member engagement and deliver measurable value. This role is ideal for a senior lifecycle marketer with deep experience in D2C growth and retention, a strong testing mindset, and a passion for improving lives through mental healthcare. Please note that this is a hybrid role based in New York City, with an expectation to be in office 3 days a week. Our office is located at 60 Madison Avenue. What You'll Be Doing Own and Optimize the D2C Member Lifecycle • Design, execute, and optimize multi-channel marketing strategies (email, SMS, push, in-app, direct mail) that move D2C members through the funnel—from sign-up and onboarding through to ongoing care and health outcomes., • Build personalized, automated lifecycle journeys that reduce drop-off, drive follow-up actions, and increase the rate and frequency of care engagement., • Identify friction points in the D2C journey and develop targeted messaging and programs to improve activation, retention, and re-engagement., • Own a test-and-learn roadmap focused on optimizing performance across lifecycle campaigns., • Run A/B and multivariate tests across creative, channel mix, timing, and segmentation strategies., • Analyze behavioral and usage data to build hypotheses and improve touchpoint relevance., • Act as the marketing lead for our D2C member experience, collaborating closely with D2C Product, Data, Design, Engineering, and Clinical teams., • Partner with Clinical Content and Creative to ensure all messaging is empathetic, accurate, and brand-aligned., • Work with Marketing Ops and Martech to scale infrastructure and maintain operational excellence., • Define and own key D2C lifecycle metrics such as onboarding completion, appointment booking rates, care engagement, and member retention., • Partner with Analytics to track performance, uncover insights, and inform strategic decisions., • Establish repeatable processes and ensure rigorous QA for all lifecycle campaigns and automations.What Success Looks Like in This Role, • Stronger Engagement Across the D2C Funnel: Higher onboarding completion, appointment bookings, and follow-through with care., • Measurable Improvements in Outcomes: Lifecycle efforts that directly support and correlate with improved mental health outcomes., • Insight-Driven Optimization: Ongoing testing and iteration leading to measurable lifts across key engagement metrics., • Seamless Cross-Functional Execution: You're seen as a strategic, data-driven partner across D2C Product, Engineering, and Marketing teams., • Flawless Execution: Campaigns and journeys are timely, personalized, QA'ed, and aligned with brand and legal standards.What We're Looking For, • 6–10+ years in lifecycle, CRM, or growth marketing, ideally in a D2C, healthtech, or mission-driven organization., • Proven experience building and scaling multi-channel, automated marketing journeys for a D2C audience., • Deep familiarity with marketing automation platforms—Iterable strongly preferred., • Strong analytical chops; you're comfortable digging into data and surfacing actionable insights., • Solid understanding of behavioral and personalized marketing tactics., • Strong communication and collaboration skills, with experience working cross-functionally., • Creative and resourceful, with a strong bias for action and testing., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionValence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We’re not just talking about the future of work — we’re building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology. Our focus is on the problems that actually decide whether AI changes how organizations operate — the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance. And this isn’t for everyone. We’re not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what’s possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself. The RoleIn this role you will work directly with senior leaders, including CHROs and CEOs at Fortune 500 companies, to help them navigate one of the hardest challenges in business today: meaningful AI adoption. This is a consultative, long-cycle commercial role focused on executive relationships, business case development, pilot design, and complex enterprise buying processes. This role sits at the intersection of enterprise sales, commercial strategy, and category creation. You won’t inherit a rigid territory model or a mature playbook. You’ll help build how we win. We are intentionally reinventing the traditional enterprise sales motion by investing in deep, strategic problem solvers who can engage thoughtfully on complex organizational change. You will be responsible for advancing enterprise opportunities and driving new customer growth, while partnering closely with Product, Customer Success, and Leadership to refine our go-to-market approach as the category evolves. Success comes from judgment, ownership, and the ability to turn trusted executive relationships into durable enterprise partnerships. There are no individual commissions and no high-volume outbound expectations. Compensation is team-oriented - we win together, we lose together. About ValenceWe're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing. We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb. Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry.What You'll Do • Own and advance complex enterprise opportunities from initial engagement through close, • Build trusted relationships with senior stakeholders, including CHROs, CEOs, and other C-suite leaders, • Develop compelling business cases that link AI adoption to measurable organizational outcomes, • Design and structure pilots that demonstrate impact and accelerate enterprise buy-in, • Partner cross-functionally with Product, Customer Success, and Leadership to refine positioning and unlock expansion, • Translate market signals into clear commercial insights that shape how we go to market, • Lead or contribute to high-impact strategic initiatives across the company, from partnerships to new market exploration, • Help build the foundation for a scalable, differentiated commercial motion as Valence growsWhat We're Looking For, • 6–10+ years of experience in consulting, investment banking, commercial strategy and/or complex client environments, • Experience influencing high-stakes, multi-stakeholder enterprise decisions, • A track record of driving meaningful outcomes in client-facing or commercial settings, • Comfort taking ownership of enterprise opportunities and being accountable for growth, • Motivation to both drive GTM strategy and lead commercial processes, quickly iterating on both, • Strong executive presence and ability to engage credibly with C-level leaders, • Structured thinker who thrives in ambiguity and can build clarity where none exists, • Intellectual curiosity about AI, organizational change, and how new categories are builtWhy Valence, • Ownership & Rapid Growth, • Outsized missions from day one, with direct responsibility for company-defining projects, • Work alongside the executive team with transparency into strategy and decision-making, • Influence on direction through real-time customer feedback and market insights, • AI-First Operator, • Work directly with cutting-edge AI models and next-generation platforms, • Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries, • Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale, • Compensation, • Competitive salary including base + bonuses, • Comprehensive health coverage (medical, dental, vision) from day one, • Generous PTO, company-wide R&R shutdowns, and paid parental leave, • Retirement plan support for US and global employees, • Equity, • Meaningful ownership in a venture-backed company at a growth inflection point, • Financial upside that comes from scaling fast, • Top-up grants as we scale and you deliver exceptional performance — your compensation grows alongside your impact, • Top-Performing Culture #LI-HYBRID We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is seeking a Senior Director, Account Management to lead a team of Account Managers responsible for driving customer retention and growth across all customer segments. Reporting to the SVP of Customer Success, this role will enable Account Managers to proactively manage their portfolios through data driven insights, effective tools, and consistent playbooks. You will ensure customers experience clear, measurable value from their partnership with Spring Health, remain highly engaged, and continue to grow their investment over time. This role is based in New York City with a hybrid work expectation of 3 days in office and occasional travel may be required. What you'll do: • Lead & Mentor: Oversee a high-performing team of Account Managers focused on building strong, value-based customer partnerships. Provide mentorship and coaching to support career growth and advancement., • Strategic Oversight: Lead through developing strategic relationships with our customers to institute best practices, develop success plans tailored to their unique populations, and drive upsell opportunities., • Relationship Management: Establish yourself as a trusted advisor to our customers, including building executive alignment with key customer stakeholders., • Operational Excellence: Own the overall upsell and renewal quota for the Spring Health book of business and manage the team forecasting process weekly. Ensure SFDC hygiene across all of your team's Accounts and Opportunities., • Cross-Functional Collaboration: Provide a feedback loop to the Product, Operations, Marketing, Data Science, and Clinical teams to improve customer experience. Work closely with CS Ops to optimize processes and scale the SAM team., • Support & Escalation: Guide SAMs on tackling escalations and opportunities; serve as a point of escalation for customer issues to ensure quick and satisfactory resolutions., • Sales Support: Represent the voice of the customer to inform sales processes and roadmaps. Support the sales team in prospect meetings to share the value of Customer Success., • Own renewal performance for a defined book of business, consistently driving strong customer retention and predictable recurring revenue., • Drive expansion revenue through proactive identification and execution of upsell opportunities within existing accounts., • Execute disciplined account planning and deliver accurate revenue forecasts through strong pipeline and deal management., • Experience: 10+ years of experience in Customer Success / Account Management / Relationship Management, including B2B SaaS-based solutions and platforms., • Leadership Track Record: Experience leading a high-performing mid-to-large size Customer Success team through periods of high growth., • Revenue Mindset: Ability to lead a revenue-generating team by understanding upsell opportunities, leaning into the sales cycle, and accurately forecasting pipeline., • Enterprise Expertise: Experience working directly with large, complex organizations (30k+ lives)., • Proven Success: A successful track record of portfolio retention and growth., • Data-Driven: Results-oriented with a bias for speed and action. Experience defining, tracking, and managing Account Manager KPIs., • Soft Skills: Exceptional communication, time management, and problem-solving skills., • Collaborative Nature: Ability to work across all functions including sales, marketing, product, engineering, and data teams. Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is looking for a Lifecycle Marketing Lead to own and optimize the early journey for our members, from the moment they're invited by their employer through onboarding, first actions, and early habit formation. This IC will design the programs that accelerate time-to-value, guide members toward their first meaningful care milestone, and build strong foundations for long-term engagement. This role is perfect for a lifecycle marketer with deep experience building onboarding and activation engines in B2B2C, SaaS, PLG, or subscription businesses. You'll report to the Director of Lifecycle Marketing and collaborate closely with Product, Data, Engineering, CS, and Creative to deliver personalized, high-impact onboarding and activation programs at scale. Please note that this is a hybrid role based in New York City, with an expectation to be in office 3 days a week. Our office is located at 60 Madison Avenue. What You'll Be Doing Own and Optimize the Member Activation Funnel • Design and run multi-channel onboarding programs (email, push, SMS, in-app, direct mail) that guide new members through setup, exploration, and early engagement., • Build automated journeys that increase onboarding completion, accelerate time-to-value, and drive members toward their first care action., • Develop friction-reduction strategies, improving the path from "eligible member" to "activated member.", • Own a test-and-learn roadmap across onboarding touchpoints, creative, segmentation, triggers, channel mix, timing., • Run A/B and multivariate tests across journeys to identify the highest-impact conversion drivers., • Analyze behavioral data to form hypotheses that sharpen messaging relevance and reduce early drop-off., • Act as the lifecycle lead for early journey experiences, partnering closely with Product, Engineering, CS, and Data., • Work with Creative and Content partners to ensure messaging is supportive, inclusive, and aligned with our brand voice., • Collaborate with CS and employer-facing teams to align onboarding insights with customer success motions., • Define and own activation KPIs: onboarding completion, time-to-value, first appointment scheduled, early engagement, and Day 7/30 activation rates., • Partner with Analytics to track funnel performance, uncover blockers, and inform roadmap priorities., • Higher % of eligible members completing onboarding flows., • Faster time-to-value and reduced time to first meaningful action., • Significant lift in early engagement metrics (e.g., account setup, first appointment, first activity)., • A cohesive, insight-led activation strategy recognized across Product, CS, and Marketing., • 6–10+ years in lifecycle, growth, or CRM marketing, ideally in B2B2C, SaaS, PLG, or subscription businesses., • Proven track record optimizing onboarding, activation, or early lifecycle funnels., • Experience building automated journeys across multiple channels., • Strong analytical skills: comfortable with experimentation frameworks and data-driven hypothesis development., • Hands-on experience with lifecycle automation platforms (Iterable preferred; Braze, HubSpot, Customer.io, Salesforce Marketing Cloud also great)., • Excellent cross-functional communicator with a bias for action and a systems mindset. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. As the Senior Clinical Manager, Clinical Operations (Dedicated Workplace Team), you'll lead and inspire a high-performing team of clinical managers and clinicians who provide on-site services at our employer partners' workplaces. In this remote role, you'll be responsible for the operational health and quality of your assigned programs, empowering your team to deliver exceptional mental health services that have a meaningful impact on both employees and organizations. You'll partner closely with internal and external stakeholders to drive program success. This position reports to the Director of Clinical Operations. What you'll do: Team Leadership & Development: • Lead, mentor, and manage a team of clinical managers and clinician skip level reports to deliver exceptional mental health support to the members we serve, • Interview, hire, onboard, train, deliver feedback, and support the professional growth of team members, • Foster a connected team and facilitate best practice adoption, • Lead and manage large-scale clinical programs, • Serve as a clinical Subject Matter Expert (SME), collaborating with teams across Implementation, Customer Success and Business Intelligence to optimize programs and processes, • Oversee Standard Operating Procedure (SOP) development, review, and approval, • Contribute to clinical policies, productivity benchmarks, and operational models, • Develop strong relationships with customer success partners and other internal stakeholders, • Communicate strategic updates to leadership and contributors as needed, • Demonstrate strong professional presence, build trust with customer stakeholders, and maintain strong program health, • Customer and member satisfaction, • Operational efficiency (productivity, utilization), • Team retention rates, • Employee engagement, • Clinical quality performance What you'll bring: Experience: • 5+ years of leadership and management experience, including managing through layers of teams of 40+ required, • 3+ years of experience in an EAP setting firmly required, • Start-up experience firmly required, • Active independent clinical license (e.g., LCSW, LMFT, PsyD, LCPC, MD, RN) firmly required, • Adept at collaborating with external customers to understand their needs and collaborate on solutions, • Track record of building and growing high performing teams, mentoring leaders and frontline team members, • High sense of urgency and results focus combined with a service orientation, • Naturally relentless in breaking barriers to get things done with speed and quality, • Exceptional communication skills, with the ability to convey information concisely, inspire and engage a team, and be highly attuned to the organizational culture, • Training and experience in evidence-based modalities of care, including short-term, solution-focused therapy, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are seeking a Director of Member Engagement Strategy to lead high-impact initiatives that connect more people to mental healthcare through thoughtful, effective marketing. Reporting to the Senior Director of Member Growth, this role will drive strategic member engagement programs in partnership with Spring Health's largest customers. This person will be responsible for driving strategy and execution that unlocks activation, retention, and long-term outcomes through tailored, data-informed initiatives. This is a full-time position based in NYC. The role operates under a hybrid model, with three days per week in our HQ at 60 Madison Ave office required. As a key leader within Member Growth, you'll oversee a team of vertical marketers focused on high-touch, high-value accounts. You'll also help shape how Spring Health scales personalized engagement across our member base by developing repeatable models, systems, and success frameworks. What You'll Be Doing • Lead the Member Engagement Strategy team responsible for delivering tailored marketing strategies to drive enrollment, activation, and utilization across our customers., • Develop and scale systems, playbooks, and measurement frameworks to ensure our member marketing strategies are both personalized and operationally repeatable., • Serve as the strategic engagement marketing voice in customer conversations, partnering with Strategic Account Managers and Customer Success to align on goals, progress, and strategies., • Translate complex data into actionable recommendations for both internal stakeholders and external partners, with a strong focus on influencing decision-making and optimizing outcomes., • Collaborate cross-functionally to bring strategies to life and ensure alignment across member touchpoints., • Build and manage a high-performing team, providing mentorship, clarity, and accountability., • Drive continuous improvement through experimentation, feedback loops, and adoption of best practices across customer cohorts.What success looks like in this role:, • A repeatable playbook for member engagement is adopted across the Member Engagement, Customer Success and Implementation teams., • Strategic accounts consistently exceed member enrollment, activation, and utilization targets., • Cross-functional stakeholders report high satisfaction and strong alignment with the Member Engagement Strategy function., • Clear, consistent insights and reporting frameworks influence customer and internal strategy decisions., • Underperforming accounts are successfully remediated through proactive strategic intervention.What you'll bring:, • 8+ years of experience in B2B2C marketing, with at least 3 years in a team leadership role., • Proven track record of developing and executing enterprise engagement strategies that drive measurable outcomes., • Strong storytelling and communication skills, with the ability to translate data into compelling insights for both internal and external audiences., • Demonstrated success leading cross-functional initiatives in complex, high-stakes environments., • Deep empathy for member and customer needs, with a passion for designing strategies that reflect population-level nuance., • Expertise in marketing platforms (e.g., Iterable, Braze) and analytics tools (e.g., Looker, Amplitude)., • Experience in healthcare, benefits, or regulated industries is a strong plus., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Clinical Lead, the Mental Health Leave and Accommodations (MHLA) Clinician plays a critical role in evaluating mental health-related leave and accommodation requests and providing clinically sound, unbiased recommendations. This is a newly established function, offering the opportunity to help shape standards, workflows, and best practices from the ground up. This is a full time position that is fully remote. No travel is required. What you'll be doing: • Perform objective mental health evaluations to assess symptomatology and functional impairment and determine the appropriateness of leave and workplace accommodations., • Develop and document concise, professional evaluation summaries that clearly articulate clinical rationale, functional findings, and recommendations., • Offer appropriate, ethical treatment plan recommendations and care pathways aligned with the member's clinical needs and workplace considerations., • Identify trends or recurring clinical themes related to leave and accommodation requests and provide feedback to improve evaluation quality, consistency, and member experience., • Maintain accurate, timely, and compliant clinical documentation across systems while upholding all privacy, confidentiality, and regulatory requirements., • Timely completion of mental health leave and accommodation evaluations within established service-level expectations., • High-quality, clinically sound, and well-documented recommendations that withstand internal and external review., • Reduction in escalations or disputes related to mental health leave or accommodation determinations., • Consistent alignment with clinical quality standards and evidence-based practices., • Master's degree in Psychology, Social Work, Counseling, Marriage and Family Therapy, or a related mental health field., • You have an unrestricted license to practice psychotherapy (e.g., LCSW, LMFT, LPC, or equivalent) in good standing. We are not able to accept applications from anyone requiring licensed supervision., • You have the ability to work a full 40 hour work week., • You're comfortable with technology and are telehealth competent., • Excellent written communication skills, with the ability to produce clear, objective, and clinically defensible documentation., • High ethical standards and commitment to impartiality, objectivity, and member-centered care., • Ability to work independently while collaborating effectively within a multidisciplinary, remote team., • Clinical experience conducting mental health assessments, with a strong preference for experience in disability, leave of absence, workplace accommodations, or occupational mental health., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are hiring an Account Executive to join our Commercial Sales team, focused on companies with under 10,000 employees. This role specifically supports prospects with 750-2000 employees. You will lead the full sales cycle from prospecting to close, driving new business and building strong client relationships. This role includes managing RFPs, leading discovery calls, and delivering tailored presentations that showcase our value. You will collaborate with internal teams and external partners to expand revenue and achieve quota goals while representing our solutions with expertise and confidence. This is a full-time position on our team, reporting to one of the Commercial Sales Leaders. Occasional travel may be required for team or company events. This is a full-time remote position. Candidates located in the Tri-State area who prefer a hybrid environment may work from our New York City office located at 60 Madison Avenue. What you'll do: • Drive and lead the sales process from qualification and introduction through closing and introducing to customer service internal team., • Expand the revenue business through obtaining net new logo customers to reach quota attainment., • Be the liaison between our sales and proposal teams, where you will project-manage RFPs., • Lead and run discovery calls and presentations, with the expectation to create customized presentations., • Be the defacto representative and expert to sell specific products of business that could include, but won't be limited to, ROI reporting, Utilization Reporting, geo-access/ network reporting, etc., • Attend conferences., • Leverage unique and compelling sales tools, including market-facing presentations and internal enablement guides, • You attain your targets as set out for annual revenue, • You successfully complete trainings as assigned, • You collaborate well with your team, leaders and cross-functional peers, • Bachelor's Degree, • 1+ years of sales experience, preferably in a fast paced startup environment, • BDR experience prior to AE experience preferred, or relevant prospecting experience, • Working knowledge of Google Office Suite (Google Docs, Sheets, Slides, Forms, etc.), • Strong working knowledge of the benefits and/or mental health and wellness space preferred, • Proactive approach to customer engagements, • Strong verbal and written communication skills, • The ability to travel up to 10% of the year - to conferenced and customers (if required), • You have client-facing experience with mid-to-large size clients, • You are a top performer, yet a collaborative and cross-functional player who thrives in a culture of collaboration, accountability, entrepreneurship, with tremendous drive, intelligence, judgment, • You are a self starter who thrives when given autonomy, with proven ability and desire to build effective internal/external relationships, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Director of Revenue Cycle Operations, the Associate Director, Revenue Cycle Operations will drive operational excellence across key revenue cycle functions, including claims management, accounts receivable, and payer relations. This full-time, remote role is part of the Health Plan Operations team and is instrumental in aligning cross-functional workflows, optimizing performance, and improving cash flow integrity. For this role, occasional travel may be required for company or team events. What You'll Be Doing • Oversee day-to-day revenue cycle operations, ensuring timely and accurate claims submission, resolution, and collections., • Collaborate cross-functionally to ensure scalable workflows for emerging services and billing complexities., • Implement process improvements to reduce denials, shorten AR cycle times, and improve payment accuracy, • Support strategic planning, budgeting, and forecasting for the revenue cycle function., • Monitor KPIs and reporting dashboards to assess team performance and escalate risks and opportunities., • Reduce denials rate to under 4% within 6 months, • Improve average days in AR to <35 days, • Increase clean claims rate to >95%, • Launch and standardize payer reconciliation protocols across business lines, • 8+ years in healthcare revenue cycle operations, including payer billing and collections, • 3+ years of direct team leadership experience, including managing managers or cross-functional teams, • Deep understanding of claims processing, coding, payer contracting, and HIPAA compliance, • Demonstrated success improving billing KPIs and operational efficiency, • Experience in behavioral health or digital health environments, • Certified Revenue Cycle Representative(CRCR) or comparable certification Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Position Title: Regional Sales Manager Position Location: Remote within the East Coast Position Territories: East Coast USA Compensation: $115,000-$150,000 base + $96,000 OTE Why We Exist and What We Do EditShare exists to simplify storytelling and empower media professionals beyond our storage. Our solutions streamline workflows, enhance collaboration, and optimize media production, ensuring creative teams can focus on what they do best—telling compelling stories. We go beyond storage by providing end-to-end media management solutions that cover everything from ingest to archive, workflow automation, cloud integration, and seamless remote collaboration. With our ever-expanding range of innovative tools, we help teams work smarter, improve efficiency, and unlock their full creative potential. Integration and collaboration are at the heart of everything we build, ensuring our customers have the flexibility and power to bring stories to life. At the core of our ecosystem is EditShare File System (EFS) - a world-class, high-performance, and scalable storage solution designed for the most demanding media workflows. EFS delivers unmatched reliability, seamless failover, and lightning-fast collaboration, allowing media teams to work together effortlessly, whether on-premise, in the cloud, or in hybrid environments. Our comprehensive product suite includes: • EFS Storage - Scalable, high-performance shared storage for media workflows, • Flow PAM - A powerful media asset management and workflow automation platform, • MediaSilo - A secure, cloud-based platform for review, approval, and media sharing, • Wiredrive - A collaboration tool built for creative agencies and production teams, • You will complete EditShare product/solutions training and be able to deliver a strong pitch to prospects., • Deliver a strong prospect list that directly converts into new leads within the first 6-9 months., • Visit existing customers and establish a strong working relationship to ensure no customer turnover., • Develop a plan to grow the sales channel by seeking out new partners and identifying where our existing partners are weak., • Identify a list of new strategic accounts and set out a plan to penetrate all levels of the organizations, • You will close your first deal., • Prepare, develop, schedule and execute a sales action plan., • Provide accurate forecasting to VP Sales and voice obstacles in quota achievement, • Frequently travel to meet clients, channel partners, and attend key industry events. What We're Looking For, • 5+ years of experience in technical Media and Entertainment Sales, • A sales and customer-first mindset. This is a customer-facing role that will be responsible for a large percentage revenue base. You need to think like an expert salesperson. We’ll expect you to quickly ramp up and become a go-to resource on:, • Our product, the pain it solves for our customers, and how we’re different than our competitors, • How to tailor your messaging to fit different personas and customer mindsets, • The state of our existing customer opportunities – system refreshes and upgrades, • How to identify customers in our “winning zone” – and quickly disqualify those that aren’t, • Experience with hard funnel building work: You don’t sit around and wait for partners to bring you deals. You hold yourself accountable to active pipeline building goals., • Strong CRM and Forecasting Discipline You understand and respect the link between documenting your activity and the ability to analyze and forecast your book of business. Your CRM data reflects your activity, and allows you to produce an accurate forecast on-demand. Salesforce experience preferred., • A storage and video oriented professional. Our customers (video production managers and editors) are deeply technical, and so are our offerings. You should speak their language., • A technical background in the editing and storage space (we are open to candidates who have worked in the broader video management / asset management ecosystem)., • A passion to provide clients with a high level of customer service, • Ability to work under pressure, tolerate stress yet maintain a high level of work quality, integrity, & qualified communication - both internal and externally, • Focus on Results. Hitting sales quota is a top priority for this person and all activities will be conducted with this in mind. You should have a proven record of achieving sales targets and meeting company goals, • High-level negotiation skills combined with resiliency and tenacity, • A hands-on approach; be willing to learn EditShare applications to be able to demonstrate product benefits to potential customers, • Able to source, implement, and operate any IT requirements for the home office in order to perform all duties., • Experience in Media Workflow Solutions of video content (on-prem, in the cloud and/or hybrid), Collaborative Storage, MAM/PAM, • Foster Customer Success - We care for our customers and consider their needs in all our actions., • Work With Integrity - We believe that being honest with ourselves and others contribute to a healthy work environment and our collective success., • Be a Great Teammate - We are collaborative, respectful, empathetic, and supportive of one another and we lend a hand to everyone we work with., • Give Your Best Every Day - We strive to bring our best selves & effort on a daily basis, and get fueled by continuous improvement., • Maintain Work/Life Balance - We encourage our team members to maintain a healthy balance between work and life and understand that doing so positively impacts their performance and overall job satisfaction.Perks and Benefits, • 100% company paid employee health insurance (BCBS PPO), Delta Dental, VSP vision, • 85% dependent coverage for medical (dependent coverage for dental and vision is paid 100% by Editshare), • 100% company paid short-term and long-term disability insurance, • Flexible Time Off, • 10 days of sick leave every year, • 13 paid holidays, • The opportunity to work with and learn from an amazing group of people EditShare is an equal-opportunity employer and does not discriminate on the basis of any characteristic protected by applicable Federal, State or Local laws. All offers are contingent upon a satisfactory background check. EditShare participates in E-Verify. All offers are contingent upon a successful background check. Use of AI to answer application questions or formulate answers during the interview process will result in immediate disqualification from the hiring process.

Job DescriptionLogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through pixel-perfect replays of user sessions and clear insight into logs, errors, and network activity. We've already attracted an elite roster of over 2,800 customers including ClassPass, Capital One, Cisco, and Rippling, just to name a few. Our focus is on building software with care and craftsmanship and our engineering blog posts offer a taste of that. Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding and we're eager to bring talented people onboard to support our growth. We're on a mission to improve society's experience with software and that's where you come in.Responsibilities • 3+ years of design experience with a B2B SaaS product, • Experience building prototypes and wireframes with exceptional aesthetics, • Hands-on experience with modern UX design concepts and tools, • Ability to prioritize and manage work independently, • Excellent collaboration and organization skills, • Comfortable with jumping into the codebase and fixing UI inconsistencies with the help of Copilot or similar tools.Qualifications, • Provide creative output and direction to help achieve the vision for our products, • Contribute designs and wireframes to upcoming product features, • Assist in establishing design guidelines, best practices, and standards of quality in all design work, • Contribute to overall strategy and decision-making about product direction, • Help deliver and refine clear storytelling around product needs, • Collect user feedback to help inform the product road map and prioritization, • Ability to read and modify basic front-end code, • Experience using and contributing to the living style guide in the codebaseBenefits and Perks, • Catered lunch and an impressive array of your favorite snacks (healthy AND non-healthy!), • Unlimited vacation policy, • Health, Dental, Vision benefits, 401k, commuter benefits, • Generous stock options

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. You will serve as a Lead Product Manager responsible for driving growth, engagement, and retention, with a particular focus on care continuity for higher-acuity members. This is a growth-oriented product leadership role. You will own the strategy, experimentation roadmap, and success metrics for improving how members enter, engage in, and remain in care over time, while maintaining clinical integrity and regulatory compliance. You will operate at the intersection of growth strategy, clinical care models, and product execution, shaping how Spring Health scales program impact through data-driven iteration, experimentation, and system-level thinking. Please note that this is a hybrid role based in New York City, with an expectation to be in office 2-3 days a week. Our office is located at 60 Madison Avenue. What you'll be doing: • Own the growth strategy for Care Continuity, defining how Spring Health improves activation, session attendance, retention, and progression through care for complex, high-acuity members., • Identify, prioritize, and test growth levers across the member journey (e.g., patient onboarding, scheduling, care plan adherence, between-session engagement, transitions between phases of care)., • Build and maintain a continuous experimentation roadmap, partnering with data, engineering, and clinical teams to rapidly design ethical, clinically sound tests that drive measurable impact., • Define and own growth KPIs (e.g., activation, attendance, retention, utilization, longitudinal engagement), ensuring metrics reflect both business outcomes and clinical intent., • Translate clinical constraints and care models into scalable growth systems, balancing personalization with repeatability., • Lead cross-functional teams to ship, measure, and iterate on member-facing experiences and internal workflows that remove friction from care engagement., • Partner closely with clinical, legal, and compliance teams to ensure growth initiatives respect acuity, safety, and regulatory requirements., • Collaborate with other PMs to ensure growth initiatives are cohesive across Specialty Care programs and aligned with broader Care and company-level objectives., • Use qualitative insights, behavioral data, and experimentation results to continuously refine strategy and prioritization., • Raise the bar for growth thinking within the Growth organization, embedding experimentation, learning velocity, and outcome-driven decision-making into how teams operate. What success looks like in this role: • Meet or exceed targets for utilization and revenue for Specialty Care., • A clear, data-informed growth strategy that aligns clinical priorities with measurable engagement and retention improvements., • Sustained improvements in activation, attendance, retention, and longitudinal engagement for high-acuity members., • A robust experimentation culture where hypotheses are tested quickly, learnings are shared, and decisions are grounded in evidence., • Growth initiatives that are ethically sound, clinically appropriate, and scalable, even in complex care contexts., • Cross-functional teams are aligned on what growth means and how it's measured., • 7+ years of product management experience, with demonstrated ownership of growth-oriented product areas or portfolios., • Proven experience as a Growth PM, owning funnels, experiments, and KPIs in consumer, B2B2C, or healthcare products., • Strong experience designing and running experimentation programs (A/B testing, cohort analysis, iterative rollouts)., • Experience operating in regulated or high-stakes environments (healthcare, fintech, education, etc.) strongly preferred., • Deep analytical fluency, with the ability to construct strong hypotheses, conduct hands-on analyses with data directly, and connect behavioral data to product decisions, • Comfort navigating ambiguity and making tradeoffs between growth velocity, clinical integrity, and user trust., • Demonstrated ability to influence senior stakeholders and align teams without formal authority., • Excellent communication skills, with the ability to clearly articulate growth strategy, insights, and tradeoffs., • Experience leveraging AI, automation, or personalization systems to improve engagement and retention is a strong plus., • Fluency with Looker, Mixpanel, Iterable, and/or Eppo. The target base salary range for this position is $182,000 - $209,000 and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Director of Clinical Operations & Strategy, the Sr. Business Analyst, Clinical Operations will help drive operational excellence and impact at scale. In this role, you will support the strategic and operational priorities of our Clinical Operations team by owning advanced analytics, forecasting, and performance measurement to drive efficiency and quality across our care delivery operations. You'll develop insights that guide strategic decisions, improve clinical frontline team utilization, and enhance the member experience. You'll collaborate closely with clinical leaders and cross-functional teams including Business Intelligence, Quality, Workforce Planning, and Product to turn data into actionable insights and help power Spring Health's mission of eliminating every barrier to mental healthcare. This full-time, fully remote position is ideal for someone who is a proactive problem solver, comfortable working with data and systems, and excited to learn within a fast-paced environment. What you'll do: Performance Insights • Support the development and maintenance of dashboards, metrics, and reports to track clinical performance, staffing, utilization, and care delivery efficiency., • Analyze trends in clinical operations KPIs, such as appointment volume, scheduling capacity, conversion to care, and member satisfaction., • Design and maintain dashboards and reports that translate complex data into clear insights for leadership and cross-functional teams., • Synthesize findings into concise narratives that inform decision-making and drive operational initiatives., • Lead analysis of clinical operations KPIs including utilization, conversion to care, and care delivery efficiency., • Build predictive models and scenario analyses to forecast clinical demand, staffing needs, and program capacity., • Partner with Workforce Planning, Quality, and Learning & Development to optimize staffing models and clinical frontline staff engagement., • Support implementation of new initiatives, tooling enhancements, and process improvements through data-driven planning., • Improved forecasting accuracy and staffing precision, • Increased clinical efficiency and utilization, • Reduced manual data analysis and faster decision cycles, • Minimum of 2-4 years of experience in consulting, FP&A or strategy & operations, • Experience in modeling / forecasting, • Strong analytical skills and comfort working with large datasets; proficiency in Excel/Google Sheets is required, • Experience using SQL; familiarity with BI tools like Looker or Tableau, • Clear communicator who can distill complex findings into actionable insights, • A track record of proactively identifying problems and using data to drive solutions., • Strong organizational skills and attention to detail; able to manage multiple tasks and deadlines, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are seeking an experienced Manager, Accounting for a full-time, hybrid role to own and scale key operational accounting areas. This role is responsible for fixed assets, prepaids, software capitalization, commissions, payroll accounting, and related close processes. The position plays a critical role in ensuring accuracy, compliance, and strong internal controls as the company grows and reports to the Director of Accounting. What you'll do: • Own the end-to-end accounting for fixed assets, including capitalization, depreciation, impairments, disposals, and reconciliations, • Manage internal-use software capitalization in accordance with US GAAP, partnering closely with engineering, product, and IT teams, • Oversee prepaid expense accounting, amortization schedules, and related reconciliations, • Lead commission accounting processes, including accruals, amortization, and coordination with sales operations and payroll, in compliance with ASC 340, • Oversee payroll accounting, including journal entries, reconciliations, benefits, bonuses, and equity-related payroll impacts, • Manage and develop two staff accountants, including goal setting, performance feedback, and review of work, • Own month-end and quarter-end close processes for assigned areas, including preparation and review of journal entries, reconciliations, and flux analyses, • Partner cross-functionally with FP&A, HR, Sales Operations, IT, and external vendors to ensure accurate and timely accounting, • Support external audits by preparing schedules and responding to audit requests, • Operational accounting areas are closed accurately and on time each month and quarter, • Fixed assets, software capitalization, prepaids, commissions, and payroll accounts are well-documented, reconciled, and audit-ready, • Internal controls are operating effectively, with minimal audit findings or post-close adjustments, • Cross-functional partners view accounting as a proactive, reliable, and collaborative business partner, • Processes scale smoothly with company growth, including increased transaction volume and organizational complexity, • Risks are identified early and addressed thoughtfully, with clear communication to accounting leadership, • Bachelor's degree in Accounting or Finance, • 6+ years of progressive accounting experience, including ownership of complex operational accounting areas, • Strong knowledge of US GAAP related to fixed assets, internal-use software, prepaids, commissions, and payroll, • Proven experience managing and developing staff accountants, • Proficiency in NetSuite, including journal entries, reconciliations, reporting, and system workflows, • Proficiency in Google Workspace, including Google Sheets, Docs, and Slides, • Experience owning month-end and quarter-end close processes in a fast-paced environment, • Strong analytical and problem-solving skills with exceptional attention to detail Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Director of Product Marketing, the Lead Product Marketing Manager, New Business will develop and execute the narratives, tools, and materials that drive acquisition of new customers across key verticals. This remote role is part of the Marketing team and plays a critical role in shaping how Spring Health shows up in the market to win strategic deals. What you'll do: • Lead development of Spring Health's core pitch narratives and demo storylines, ensuring they are compelling, differentiating, and tailored for buyer personas., • Build and scale industry-specific toolkits for Sales across verticals including healthcare, retail, and finance, aligning closely with GTM strategy., • Serve as strategic marketing partner on jumbo deals, developing finalist presentations and customer-facing content that wins competitive evaluations., • Collaborate cross-functionally with Sales, Clinical, Product, and Marketing to align messaging and ensure consistency across the buyer journey., • Maintain and evolve a library of sales-ready assets, including decks, one-pagers, and product overviews that reflect the latest product capabilities., • Core pitch narratives and demo materials deployed and adopted by Sales, • Development and enablement of industry-specific sales toolkits, • Strategic support for prospect presentations, • Positive internal NPS on content quality, usability, and deal impact, • 6–8 years of product marketing or related experience, with a strong track record in new business acquisition and B2B marketing., • Expertise in developing compelling sales narratives, pitch materials, and industry-specific value propositions., • Experience collaborating on large, strategic deals in a highly competitive market., • Strong communicator and storyteller with executive presence and sharp attention to detail., • Comfortable managing multiple priorities and balancing strategic and tactical work. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Product Designer II to join the Customer Value team, who will build a broad set of experiences to help members, customers and internal teams at Spring Health. You will design cohesive experiences to help members get the best, personalized care powered by our clinical intelligence engine. You will design a narrative that builds member trust and confidence in the personalized recommendations they received based on their needs. You will work directly with Data Science to ensure our AI recommendations are presented with empathy and clarity. You will help ensure customer trust by delivering the right sized experience based on customer expectations. You will support cross-functional product strategies and directly impact margin, member and customer satisfaction. We have a broad range of design skills on the team and we pride ourselves on a strong culture of experimentation, creativity, and accountability. The challenges on this team should get you excited about uncovering opportunities to address customer and member needs while ensuring Spring Health as a business continues to be healthy and growing. Please note that this is a hybrid role based in New York City, with an expectation to be in office 2-3 days a week. Our office is located at 60 Madison Avenue. What you'll be doing • Partner closely with Product, Engineering, Data Science, and Member Growth teams to identify and ship meaningful and measurable impact on Spring's Customer expectations and Member experiences and care quality in alignment with Spring Health's overall product strategy., • Identify friction points in the member and provider experience and hone in on the most impactful problems to solve. Ship high quality solutions., • Design the user interface and interaction patterns for our AI-driven journey to care focusing on transparency, trust, and explainability when recommending care modalities., • Design solutions to test hypotheses and gain signals for further improvements., • Help everyone across the organization understand design decisions and progress through high quality documentation and guidance., • Combine empathy, curiosity, and inspiration to develop truly unique approaches that differentiate Spring and advance the mission of promoting access to mental health.., • Design member and provider journeys to drive measurable improvements in care conversion and continuity of care, contributing directly to core L0 business results., • Experience improvements increase member care retention, including stronger therapeutic alliance, higher engagement, and fewer members going "off track" across their care journey., • Partnering with Data Science to create transparent, empathetic, and explainable AI-driven recommendations that enhance member trust and demonstrably improve decision accuracy., • Cohesive, high-quality design work meaningfully impacts margin and utilization cost, helping drive the sustainability goals of Spring Health. You've worked for 3+ years in product design capacity at a technology-driven organization with product managers, data scientists, and engineers, contributing to or leading the design of product experiences with a metrics-driven approach to design. Impact Driven • Portfolio work that demonstrates your experience transforming product objectives into solutions that are impactful to the business and users., • Experience partnering closely with Product Management, Engineering, and Data Science, as well as collaborating with external stakeholders such as Customer Support, Marketing and Sales, to create and deliver on a shared vision of success., • Strong communication skills for articulating, discussing, and advocating for design decisions across the team, cross-functionally and to leadership. High quality documentation and guidance., • Solve problems with purpose and urgency. Hold yourself accountable to ambitious yet realistic timelines with high-quality deliverables., • Ability to give engineers guidelines so that they can move forward without fully completed designs., • Genuine interest in building accessible and inclusive products. Understanding of latest accessibility and usability standards., • Comfortable using and contributing to Design Systems., • Excellent product, interaction, and visual design. Expertise with Figma and prototyping., • Multiple examples of your ability to design best in class user interfaces. Nice to have • Experience in mental health or healthcare, • Has worked for a B2B2C company model, • Front-end development skills, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Senior Director, People Business Partner (PBP), the Director, People Business Partner will drive People strategy for the Revenue organization (Sales, Customer Success, Revenue Operations & B2B Marketing), cultivating a high-performing and thriving culture. This hybrid role (2–3 days/week in our NYC office) is part of the People team and plays a critical role in enabling GTM success, engagement, and scaling through strong business partnership and thoughtful people practices. This role will manage one direct report. What You'll Be Doing • Partner with the Chief Revenue Officer and the Revenue leadership team to align People strategy with business objectives in a high-growth, outcomes-driven environment, • Coach senior leaders through talent planning, org design, succession planning, and change management, • Develop People solutions that strengthen performance, employee engagement, and Inclusion across the entire Revenue organization, • Lead initiatives to foster a Thriving culture focused on accountability, collaboration, and resilience, • Collaborate closely with People Team Centers of Excellence and cross-functional stakeholders to shape people programs that meet the evolving needs of a scaling Revenue org, • Resolve complex employee relations issues and mitigate organizational risk while maintaining employee trust, • Translate business needs into data-informed HR actions by leveraging insights and metrics, • Measurable progress on Revenue org engagement and Thriving culture benchmarks, • Improved retention, performance, and development outcomes across the Revenue org, • 10+ years of People Business Partner experience supporting senior executives, • 5+ years supporting Revenue/Go-to-Market functions in high-growth environments, • 3+ years of experience managing direct reports, • Strong capability in change management, performance enablement, and talent strategy, • Experience resolving complex ER matters with sound judgment, • Data-savvy approach to influencing leaders and measuring people initiatives, • Highly effective communicator and coach; strong stakeholder management skills, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Sr Manager, IT Compliance, the Senior Compliance Specialist will assist with all matters relating to Information Security compliance including SOC 2 Type II, HITRUST, Health Insurance Portability and Accountability Act (HIPAA), General Data Protection Regulation (GDPR), ISO 27001, ISO 42001 and ITGC-SOX. This is a full time position that is fully remote. What you'll do: Supporting the IT Compliance team with the following responsibilities, but not limited to: • Support and contribute to established compliance programs including SOC 2 Type II, HITRUST, HIPAA, GDPR, and readiness efforts for ISO 27001, ISO 42001, and ITGC-SOX, under the guidance of senior compliance leadership., • Execute day-to-day audit and assessment activities such as evidence collection, coordination of internal interviews, documentation review, and remediation tracking., • Partner closely with engineering, IT, security, and business teams to validate that controls are implemented and operating as designed., • Assist with third-party risk management and supply chain compliance activities, including vendor due diligence and ongoing monitoring., • Contribute to customer assurance efforts, including drafting questionnaire responses and participating in customer calls alongside more senior compliance team members., • Support the execution and maintenance of Business Continuity and Disaster Recovery plans, including documentation updates and testing coordination., • Operate and maintain the GRC tooling, ensuring evidence is accurate, complete, and audit-ready., • Perform internal control testing and risk assessments, document gaps, and support remediation tracking and follow-up., • Draft and maintain policies, procedures, and SOPs in alignment with established standards and frameworks., • Perform continuous monitoring activities such as access reviews, control testing, and artifact updates., • Reliable, high-quality execution of assigned compliance activities and audit tasks., • Well-organized, accurate evidence and documentation that requires minimal rework., • Successful support of SOC 2 and HITRUST audits through timely delivery of assigned responsibilities., • Strong working relationships with cross-functional partners built on responsiveness and follow-through., • Bachelor's degree plus 5+ years of experience in a GRC, IT compliance, security, or risk-focused role., • Hands-on experience supporting audits and assessments aligned to frameworks such as SOC 2, HITRUST, HIPAA, GDPR, ISO 27001, and SOX ITGCs., • Foundational experience supporting Business Continuity and Disaster Recovery (BCDR) activities, including documentation maintenance, testing coordination, and alignment to frameworks such as SOC 2, ISO 27001, and HITRUST., • Working knowledge of control execution, evidence requirements, and audit processes., • Ability to operate independently within defined scope while seeking guidance on complex or novel issues., • Strong organizational skills and attention to detail in managing documentation and deadlines., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We're currently looking for independently licensed mental health professionals to join the Care Navigation team (LCSW,LMFT, LPC, LICSW required). The required schedule for this role is Friday to Tuesday 1pm-9am EST, or the equivalent in your respective time zone (i.e., 12pm-8pm CST). What you'll be doing: • Provide in-the-moment clinical support, psycho education, and connection to appropriate referrals and resources on a clinical phone queue., • Utilize skills such as active listening, motivational interviewing, and solution-focused approaches to collaboratively engage with members seeking help with mental health, substance use, or family/relationship concerns., • Assess for risks and provide crisis support, safety planning, and follow up with high risk members to ensure safety and timely connection to care., • Recommend a plan of action based on clinical presentation and coordinate connection to appropriate care and services (Spring Health therapists, coaches, physicians, or external resources)., • Provide after hours support to members and leaders seeking services or connection to the Global team, Management Consultation team, and Spring Internal team., • Use effective written skills to complete professional documentation and to interact with members and providers through email., • Follow care management outreach protocols and utilize good clinical judgment to identify and problem-solve barriers or disruptions to care., • Promote effective care by coordinating closely with Spring Health care providers and the Provider Operations team., • Interact and problem-solve with multi-disciplinary teams such as Care Support, Benefits/Billing, and Product to ensure a smooth member experience., • Participate in staff meetings, case consultations, and trainings., • Assist with onboarding and mentoring new team members., • LCSW, LMFT, LPC, or licensed psychologist., • Minimum of 2+ years of direct clinical care experience., • Expertise in crisis assessment and safety planning, • Knowledge of crisis support, CBT, motivational Interviewing, mindfulness, and solution-focused clinical interventions., • Fully engaged and free from interruptions for the duration of shift., • Excellent listening, written and verbal communication skills., • Approach all interactions with cultural awareness, empathy, and respect for individual identities., • Motivated to go above and beyond for members to provide a high-touch experience., • Tech-savvy: must be comfortable using various computer platforms and learning new systems, and efficient in tech-related tasks., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. What to expect working here: • You will be held accountable to an exceptionally high bar and impact, • This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact, • You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you, • You will create processes & products that have never existed before, • You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be, • You get to be surrounded by some of the brightest minds in the field, • You get to learn and grow at an extremely accelerated pace, • You will experience transparency, integrity, & humility from leadership, • You will be empowered to constantly challenge the status quo, • You get the space to experiment & innovate, • You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly, • You will become more resourceful and resilient Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We're currently looking for an independently licensed mental health professional to join the Care Navigation team (LCSW, LMFT, LPC required) to support adult and adolescent members seeking care with chronic and treatment resistant mood and anxiety disorders. Reporting to the clinical lead of the Mood and Anxiety Disorder Specialty Care Program, the Mood and Anxiety Specialty Care Navigator will provide initial assessment, support and coaching, referral, and ongoing care coordination primarily for adult members within Spring Health's innovative Mood and Anxiety Disorders Program. The role may also support teens 13 to 17 and their caregivers. This is a full time position that is fully remote. The primary shift for this position is Monday-Friday, 9-5pm PT/MT. If in CT or ET, will need flexibility to do 1-2 days per week from 11a-7p local to accommodate family and teen availability. What you'll do: • Developmentally appropriate telephonic and telehealth screening, brief intervention, and referral of members to a mood and/or anxiety specialty treatment provider., • Apply active listening, psychoeducation, and motivational interviewing skills to understand each member's or family's needs and provide support as they set goals., • Utilize knowledge of Dialectical Behavioral Therapy (DBT) skills to coach members as part of their care journey, tailoring skills for adolescents when applicable., • Employ motivational interviewing to assist members in engaging in care., • Identify an appropriate level of care, facilitate referral, and coordinate care with Spring Health providers and, when needed, community resources and schools., • Provide consultation regarding mental health concerns and family/relationship issues, as appropriate to member needs., • Balance time with the adolescent and caregivers (individual and joint conversations) to support the family system while honoring the teen's voice., • As necessary, provide in-the-moment support and developmentally appropriate safety planning for members with safety, risks or crisis., • Utilize written communication skills to interact with members, caregivers, and providers through email., • Document information, maintain accurate records, perform follow-ups, and track progress within several systems – including an EHR – within required timeframes., • Identify and problem-solve issues that serve as a barrier or disruption to care., • Interact with multi-disciplinary teams such as care support, provider operations, and benefits/billing to ensure a smooth member experience., • Assisting other specialty care teams (SUD, Trauma, and Eating Disorders), as needed., • Participate in staff meetings, case consultations, and trainings., • Assist with onboarding and mentoring new team members., • Maintain high member satisfaction, as measured by survey responses., • Retain members throughout their course of care by maintaining consistent outreach and contact, as appropriate., • Triage and enroll members into appropriate LOC, based on presenting problems and goals., • Required mental health license: LCSW, LMFT, LPC., • Minimum of 2+ years of clinical care experience working with chronic and severe mood and anxiety disorders in adult and adolescent populations in outpatient or intensive outpatient settings., • Experience with motivational interviewing, diagnostic assessment, and triage., • Knowledge of current best practices and evidence based treatments for mood and anxiety disorders, such as CBT, DBT, DBT-A, Exposure-Based therapies, Behavioral Activation, and related approaches., • Experience working with parents and caregivers, including providing psychoeducation, motivational work, and collaborating with families to support the adolescent's treatment and overall wellbeing when the teen is the identified patient., • Excellent listening, written and verbal communication skills., • Acknowledge and embrace diversity and inclusion., • Experience working with diverse populations., • Motivated to go above and beyond for members to provide a high-touch experience., • Tech-savvy: must be comfortable using various computer platforms and learning new systems, and efficient in tech-related tasks., • Bilingual Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionCompany Description VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. Our unique combination of content, technology and services enriches the cultural fabric, igniting passions, sparking conversations, and connecting people to what they love most. As an independent, publicly traded company, VERSANT brings together powerhouse cable networks - including USA Network, CNBC, MS NOW (formerly MSNBC), Oxygen, E!, SYFY, and Golf Channel - with dynamic digital and direct-to-consumer brands such as Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. Together, these businesses reflect our commitment to delivering exceptional experiences across every screen and service. VERSANT is an industry-changing media company fueled by innovation and an entrepreneurial spirit. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world. Job Description The Data Engineering team is seeking a Senior Data Engineer to help design, build, and scale the modern data platform that powers analytics, data science, and data products across Versant brands. In this role, you’ll collaborate closely with Data Product, Data Science, Analytics, and Engineering teams to deliver reliable, high-impact data solutions used by hundreds of internal users. We're looking for engineers who enjoy hands-on development, take ownership of production systems, and influence implementation through collaboration and technical expertise. Key Responsibilities • Design and implement lakehouse architecture using Delta Lake, including medallion pipeline patterns (Bronze/Silver/Gold), schema enforcement, and time travel, • Build and operate batch and real-time ingestion pipelines leveraging Databricks Auto Loader, Structured Streaming, and Change Data Capture patterns, • Optimize performance and manage costs through FinOps strategies, including cluster sizing, workload tagging, Spark tuning, and Photon acceleration, • Design, implement, and maintain CI/CD pipelines and orchestration workflows using Databricks Workflows, Delta Live Tables, and tools such as Airflow, • Provide technical mentorship through code reviews, pairing and knowledge sharingQualifications, • Bachelor’s degree in Computer Science, Data Engineering, or equivalent practical experience, • 5+ years of experience building production-grade data pipelines in cloud environments using Spark-based platforms (e.g., Databricks, EMR, Dataproc, open-source Spark), • Expertise in PySpark, SQL, and Spark-based data processing, with experience operating pipelines at scale in production, • Hands-on experience building batch or streaming production data pipelines using distributed processing frameworks (e.g., Spark, Flink) and query engines such as Presto, • Proficiency with orchestration tools such as Apache Airflow or Dagster, with hands-on experience in CI/CD, monitoring, alerting, and data quality for production systems, • Experience working with modern data architectures, including event-driven and distributed systems, • Proficiency with Git and collaborative development workflows, • Build and operate batch and real-time ingestion pipelines using Spark based batch and streaming patterns (e.g., Structured Streaming, CDC), with experience on Databricks or comparable platforms, • Experience building Lakehouse platforms and medallion pipelines in Databricks, • Familiarity with Unity Catalog, data governance, and compliance frameworks (e.g., PCI), • Hands-on experience with CI/CD pipelines, orchestration tools, and infrastructure-as-code, • Experience with Lakeflow Spark Declarative Pipelines (SDP), MLflow, feature stores, and MLOps practices, • Background in media and entertainment data (e.g., video metadata, ad tech, audience analytics), • Experience working with large-scale analytical datasets (e.g., event logs, clickstream data, audience metrics), • Comfortable using AI-assisted development tools (e.g., ChatGPT), • Passion for clean, reliable, and scalable data systems, • Strong communication and collaboration skills, • Ability to balance near-term delivery with thoughtful technical design, • Curiosity and a growth mindset, • Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week from our NYC office., • Salary: $140,000 - $160,000. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other benefits and perks., • As part of our selection process, candidates may be required to attend an in-person interview with a VERSANT employee in New York. VERSANT's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law., • VERSANT is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to . VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is looking for a solutions-focused Localization Program Manager to support our continued global expansion and strengthening of our existing offerings. This role will report to the Director, Localization and is a full time position that is fully remote. Occasional travel may be required for team or company events. What you'll do: • Solidify Spring Health's leadership position in offering high quality localized mental health care services globally., • Develop, implement, and maintain a robust quality framework, including testing processes and standards., • Define and track key quality metrics and drive continuous quality improvement across all localized products and content., • Oversee testing cycles, manage bug reporting/triage, and ensure timely resolution of quality issues with cross-functional teams (e.g., engineering, product, ops)., • Own the creation, maintenance, and enforcement of linguistic assets (TMs, glossaries, style guides, reference materials)., • Track and improve the quality performance of external localization vendors., • Identify opportunities for automation and tooling integrations specifically for quality and testing workflows., • Build & deliver the Spring Health localization quality strategy & roadmap., • Implement a quality framework to measure and improve the localized Spring Health experience., • 5+ years of experience localization program management, quality management, AI/machine translation, or a similar role., • Proven ability to define, implement, and measure localization quality standards and metrics., • Experience with localization tools and bug tracking systems., • Highly organized, detail-oriented, and proficient in root cause analysis and issue prevention., • Ability to work in a cross-functional and fast-paced environment., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Job Title: Staff Data Engineer Location: Remote, US Department: Engineering Type: Full-Time, Exempt Experience: 8+ years of experience Core Hours: 9 AM - 1 PM PST About tvScientific tvScientific is the first and only CTV advertising platform purpose-built for performance marketers. We leverage massive data and cutting-edge science to automate and optimize TV advertising to drive business outcomes. Our solution combines media buying, optimization, measurement, and attribution in one, efficient platform. Our platform is built by industry leaders with a long history in programmatic advertising, digital media, and ad verification who have now purpose-built a CTV performance platform advertisers can trust to grow their business. Role Summary As the Staff Data Engineer at tvScientific, you will be a key player in implementing the robust data infrastructure to power our data-heavy company. You will collaborate with our cross-functional teams to evolve our core data pipelines, design for efficiency as we scale, and store data in optimal engines and formats. This is an individual contributor role, where you will work to define and implement a strategic vision for data engineering within the organization. Your expertise in Spark and Scala (5 years minimum) will be critical for success. What You'll Do • Design and implement robust data infrastructure in AWS, using Spark with Scala, • Evolve our core data pipelines to efficiently scale for our massive growth, • Store data in optimal engines and formats, matching your designs to our performance needs and cost factors, • Collaborate with our cross-functional teams to design data solutions that meet business needs, • Design and implement knowledge graphs, exposing their functionality both via Batch Processing and APIs, • Leverage and optimize AWS resources while designing for scale, • Collaborate closely with our Data Science and Product teams How We'll Define Success • Successful design and implementation of scalable and efficient data infrastructure, • Timely delivery and optimization of data assets and APIs, • High attention to detail in implementation of automated data quality checks, • Effective collaboration with cross-functional teams You'll Be Successful in This Role if You Have • Minimum of 8 years of full-time experience in data engineering, • Proven experience building data infrastructure using Spark with Scala for at least 5 years, • Experience in delivering significant technical initiatives and building reliable, large scale services, • Experience in delivering APIs backed by relationship-heavy datasets, • Familiarity with data lakes, cloud warehouses, and storage formats, • Strong proficiency in AWS services, • Expertise in SQL for data manipulation and extraction, • Excellent written and verbal communication skills, • Bachelor's degree in Computer Science or a related field Bonus Points if You Also Have • Experience in adtech, • Experience implementing data governance practices, including data quality, metadata management, and access controls, • Strong understanding of privacy-by-design principles and handling of sensitive or regulated data, • Familiarity with data table formats like Apache Iceberg, Delta, • Previous experience building out a Data Engineering function, • Proven experience working closely with Data Science teams on machine learning pipelines Culture and Benefits At tvScientific we believe people do their best work when they feel challenged and engaged by their day to day responsibilities, when they're surrounded by smart, hard working people, and when they have a healthy work life balance. Our company culture and benefits package reflects these beliefs. • Full health, dental, and vision insurance - up to 95% funded by the company for employees, • Employee stock option program, • Company-sponsored retirement plan with a matching contribution program, • 12 annual paid holidays (including 2 flexible days), • Generous PTO policy (get your work done and take the time you need), • A remote-first environment that allows employees flexibility to work from most places in the US As tvScientists We Are... • Big Thinkers: We believe in setting audacious goals and envisioning transformative change., • Radically Transparent: We value transparency in all aspects of our business. We foster a culture of open communication, honesty, and accountability., • Performance-obsessed: We are passionate about achieving exceptional results. We strive for excellence in everything we do and set high standards for ourselves., • Data-driven: We embrace the power of data, science, and technology as crucial drivers of our success., • Trust Builders: We prioritize building and nurturing trust with our stakeholders. We understand that trust is the foundation of successful relationships and business partnerships. Through our actions, integrity, and commitment to delivering on promises., • Forever Students: Challenge assumptions to look for solutions. We create a safe environment for experiments and risk-taking by our customers and employees. tvScientific is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. tvScientific is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. EAP Management Consultant + CIR Delivery 12pm-8pm EST or 2pm-10pm EST Our mission: to eliminate every barrier to mental health. Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person — whether that's meditation, coaching, therapy, medication, and beyond. Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like General Mills, Guardian, Bain, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $300 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, Rethink Impact, Work-Bench, William K Warren Foundation, SemperVirens, Able Partners, True Capital Ventures, and a strategic investor, Guardian Life Insurance. Thanks to their partnership, our current valuation has reached $2 billion. The EAP Management Consultation is a unique and exciting opportunity within Spring Health high quality consultations regarding workplace concerns to account human resource representatives, management, and employees. This role will report to the Spring Health Clinical Manager. What you'll be doing: Provide management consultation that enhances employee wellbeing and workplace effectiveness from the hours of 12pm-8pm EST OR 2-10pm EST, but you may sit out of any time zone. • Coordinate critical incident response requests, • Deliver virtual critical incident response requests, • Complete management referral intakes according to established guidelines; assure appropriate placement of management referred employees; provide guidance regarding EAP protocols to counselors working with employees., • Complete daily shifts on an incoming queue and meet speed to answer service level agreement requirements., • Provide follow-up to monitor employee compliance and feedback to supervisors, HR/Managers., • Confirm that necessary paperwork is in place to both providers, HR/Managers including signed releases in order to coordinate follow-up with treatment providers, and other necessary HR/Managers., • Provide limited after care monitoring (following up with employees and/or providers to ensure the safety of employees and continuation of treatment)., • Assess for risk and manage member and organizational crises by providing in-the-moment support, triage, safety planning, and follow up., • Identify and problem-solve issues that serve as a barrier or disruption to care, with support from leadership., • Act as a subject matter expert on the key customer including the customer's benefits ecosystem and programs to provide appropriate referrals to members and to support the navigation team supporting the customer., • LPC, LCSW, LMFT, or Psychologist with minimum of 3 years experience (independent licensure required), • SAP qualified preferred, • CEAP certification preferred, • Supervisory experience and/or experience working with management and human resource professionals preferred, • Crisis management and SUD experience, • Familiarity with basic terminology and concepts used in employee assistance/human services programs, • EAP experience, • Experience delivering and coordinating critical incident response required, • Experience working with diverse populations (bilingual preferred), • Knowledge of healthcare settings and community resources, • Tech and computer savvy: very comfortable adopting new technologies and platforms. and efficient in tech-related tasks, • Excellent written and verbal communication skills Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles! Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values Hypergrowth meets impact What to expect working here: • You will be held accountable to an exceptionally high bar and impact, • This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact, • You will be challenged to set and protect your own boundaries, • You will create processes & products that have never existed before, • You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be, • You get to be surrounded by some of the brightest minds in the field, • You get to learn and grow at an extremely accelerated pace, • You will experience transparency, integrity, & humility from leadership, • You will be empowered to constantly challenge the status quo, • You get the space to experiment & innovate, • You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly, • You will become more resourceful and resilient Focus on total health including: • Generous medical, dental, vision coverage available day 1 + access to One Medical, • 20 total yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents, • Flexible paid time off in addition to 12 paid holidays throughout the year, • $500 per year Wellness Reimbursement, • 4-4.5 months of fully paid parental leave, • Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care., • Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively., • On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!, • Flexible work arrangements: 60% of Spring Health team members work fully remote while 40% work in a hybrid model from our New York City offices, • Calm Fridays: no meetings, no distractions, just time for you to get work done., • Up to $1,000 Professional Development Reimbursement per calendar year. Any requests over $250 must be requested for pre-approval prior to enrollment by sending an email to the People Team. Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Associate Director of Product for the Platform Superpod, the Senior Product Manager for the Notifications Service Pod will own the vision, roadmap, and execution of Spring Health's unified notifications platform. This person will lead the transformation of Spring's fragmented communication systems into a scalable, reliable, and self-service platform that powers all messages sent to members, providers, and customers. This is a high-impact, platform-focused PM role that will influence nearly every team at Spring Health. You will define cross-system logical models, build new notification infrastructure, deliver stakeholder self-service tools, and ensure observability and reliability across all communication channels. Please note that this is a hybrid role based in New York City, with an expectation to be in office 2-3 days a week. Our office is located at 60 Madison Avenue. What you'll do: • Own the strategy, roadmap, and execution of Spring Health's unified notifications platform., • Translate Spring's notifications charter (reliability, consistency, self-service, extensibility) into a clear multi-year platform plan., • Define logical communication models, lifecycle states, and shared data contracts for members, providers, and covered lives., • Partner with Engineering and Architecture to consolidate Rotom, Twilio, Iterable, and event pipelines into a cohesive platform., • Build supporting tooling that will enable Marketing, Implementation, Provider Ops, and Care teams to manage messaging rules independently., • Implement monitoring, alerting, and observability to achieve industry-leading delivery reliability., • Build operational tooling, including delivery dashboards, message success reporting, configuration logs, and remediation switches., • Partner cross-functionally (Marketing, Growth, Data, Implementation, Provider Ops, Care Support) to align on communication needs., • Achieve 99.9% delivery success rate across all notification types., • Reduces operational escalations related to notifications, • Enable Marketing to launch campaigns faster., • Establish reliable monitoring and alerting with clear ownership and troubleshooting workflows., • 5–7+ years of product management experience, including at least 3 years working on platform, infrastructure, or developer-facing products., • Strong technical fluency with event-driven architectures, data contracts, APIs, and system integrations., • Experience working with communications/notifications platforms—such as Iterable or equivalent—strongly preferred, • Experience designing and delivering internal tools, configuration frameworks, or self-service admin systems., • Proven success driving multi-quarter platform strategy and execution across technical and non-technical teams., • Demonstrated ability to influence without authority, aligning engineering, marketing, operations, and data partners around complex decisions., • Ability to simplify complexity, define clear logical models, and design scalable systems with strong governance., • Excellent written and verbal communication skills, including storytelling, structuring decisions, and leading organizational change., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionValence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We’re not just talking about the future of work — we’re building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology. Our focus is on the problems that actually decide whether AI changes how organizations operate — the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance. And this isn’t for everyone. We’re not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what’s possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself. The RoleThis role will lead enterprise solutions for Nadia, our AI coach, by adapting and delivering tailored implementations for complex customer environments. You will design, implement, and evaluate high-impact workflows (prompts, memory and knowledge patterns, coaching flows), balance bespoke and reusable architectures, and build the tooling and evaluation discipline that let us scale enterprise AI deployments. This role sits at the heart of Valence. You will collaborate closely with Product, AI Research/Applied AI, and Engineering to ensure our most advanced enterprise AI systems are safe, performant, and aligned with real user outcomes. This is a hybrid role that combines product sense, technical grounding, and strong delivery instinct. It is ideal for someone who loves to build, ship, and iterate. About ValenceWe're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing. We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, ServiceNow, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb. Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry.What You'll Do • Own end-to-end AI solutions: Lead the full lifecycle for enterprise-grade workflows, from discovery and design through implementation, evaluation, and iteration., • Architect for reuse: Identify repeatable patterns, modularize components, and define when to productize; communicate tradeoffs across speed, quality, and maintainability., • Drive quality and evaluation: Define prompting standards, guardrails, and success metrics (accuracy, tone, safety, outcome quality). Build lightweight evaluation frameworks that scale across clients., • Make hard tradeoffs: Balance speed vs. scalability; protect the platform from over-engineering while ensuring customers see real value quickly., • Collaborate deeply: Partner with Product, AI Engineering, and Coaching SMEs to deliver solutions with measurable impact., • Mentor and level up others: Guide associates or EMs learning prompting and integration skills; contribute to playbooks, templates, and internal training., • Measure outcomes: Track deployment speed, adoption, satisfaction, and quality; identify opportunities for reusability and efficiency gains.What We’re Looking For, • 3+ years in solutions engineering, forward-deployed engineering, or consulting engineering, ideally with enterprise-facing experience. Open to less years for exceptional builders who ship and learn fast., • LLM/AI experience: prompt design, evaluation, and deployment of LLM-powered systems. Understanding of memory/knowledge retrieval and safety/guardrails., • Systems & judgment: track record of deciding what should be bespoke vs. reusable, designing for modularity without over-engineering., • Enterprise craft: stakeholder management, discovery, and communication. You know when to push back and when to ship., • Collaborate deeply: Partner with Product, AI Engineering, and Coaching SMEs to deliver solutions with measurable impact., • Quality mindset: you hold the line on accuracy, safety, and performance while maintaining pragmatism., • Growth mindset: Growth mindset focused on continuous skill development in rapidly evolving AI landscape, • Startup DNA: Startup experience preferred with proven comfort navigating ambiguity and high-velocity execution.What you'll get, • Ownership & Rapid Growth, • Outsized missions from day one, with direct responsibility for company-defining projects, • Work alongside the executive team with transparency into strategy and decision-making, • Influence on direction through real-time customer feedback and market insights, • AI-First Operator, • Work directly with cutting-edge AI models and next-generation platforms, • Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries, • Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale, • Compensation, • Competitive salary including base + bonuses, • Comprehensive health coverage (medical, dental, vision) from day one, • Generous PTO, company-wide R&R shutdowns, and paid parental leave, • Retirement plan support for US and global employees, • Equity, • Meaningful ownership in a venture-backed company at a growth inflection point, • Financial upside that comes from scaling fast, • Top-up grants as we scale and you deliver exceptional performance — your compensation grows alongside your impact, • Top-Performing Culture #LI-HYBRID We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Director, Commercial Sales, the Account Executive will drive new business growth by leading the full sales cycle from prospecting through close. This is a full time, fully remote role that will collaborate closely with proposal, marketing, and customer success teams to expand Spring Health's employer partnerships. What you'll be doing: • Drive and lead the sales process from qualification and introduction through closing and introducing to customer service internal team., • Expand the revenue business through obtaining net new logo customers to reach quota attainment., • Be the liaison between our sales and proposal teams, where you will project-manage RFPs., • Lead and run discovery calls and presentations, with the expectation to create customized presentations., • Be the defacto representative and expert to sell specific products of business that could include, but won't be limited to, ROI reporting, Utilization Reporting, geo-access/ network reporting, etc., • Attend conferences., • Leverage unique and compelling sales tools, including market-facing presentations and internal enablement guides, • You attain your targets as set out for annual revenue, • You successfully complete trainings as assigned, • You collaborate well with your team, leaders and cross-functional peers, • Bachelor's Degree, • 3+ years of sales experience, preferably in a fast paced startup environment (AE3-4), • BDR experience prior to AE experience preferred, or relevant prospecting experience, • Working knowledge of Google Office Suite (Google Docs, Sheets, Slides, Forms, etc.), • Strong working knowledge of the benefits and/or mental health and wellness space preferred, • Proactive approach to customer engagements, • Strong verbal and written communication skills, • The ability to travel up to 10% of the year - to conferences and customers (if required), • You have client-facing experience with mid-to-large size clients, • You are a top performer, yet a collaborative and cross-functional player who thrives in a culture of collaboration, accountability, entrepreneurship, with tremendous drive, intelligence, judgment, • You are a self starter who thrives when given autonomy, with proven ability and desire to build effective internal/external relationships, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The AI Engineer on the IT Systems Engineering team will design, build, and maintain internal AI solutions that power Spring Health's next generation of productivity and automation. This role acts as the business partner for AI across the organization — supporting our enterprise AI strategy, building internal AI applications, enabling employees to adopt AI safely and effectively, and connecting AI capabilities across our systems through scripting, APIs, and automation frameworks. The ideal candidate blends engineering skill, product thinking, and a passion for helping teams work smarter through AI-driven workflows. This is a full-time, remote position reporting to Associate Director, IT Systems Engineering. What you'll be doing: Design, build, and maintain internal AI solutions • Develop custom AI applications, automations, and internal tools aligned with our enterprise AI priorities (enterprise search, intelligent automation, virtual agent capabilities, and secure AI enablement)., • Build prototypes and production-ready functionality using Python (primarily), JavaScript/TypeScript, or similar languages., • Integrate AI capabilities into core systems including Google Workspace, Slack, Atlassian (Jira, Confluence), Salesforce, Okta Workflows, and internal APIs., • Meet with teams across the business to analyze workflows and identify opportunities to apply AI and automation., • Translate ambiguous needs into technical solutions that drive measurable impact., • Create AI usage patterns, templates, and frameworks employees can adopt quickly and safely., • Use APIs, webhooks, and scripting to connect AI systems to operational and business data., • Build automation pipelines that significantly reduce cycle times across operations, finance, and People workflows., • Collaborate with Security and Engineering to ensure responsible, compliant, and observable AI deployments., • Evaluate and integrate enterprise AI tools such as Glean, Console, and other AI productivity platforms., • Build documentation, guides, and internal tools that make AI adoption intuitive for all employees., • Partner with Enablement to design and deliver internal AI education programs., • High-impact internal AI tools and automations are shipped and widely adopted across the business., • Teams report faster workflows, clearer insights, and reduced manual effort due to AI enablement., • Employees understand how to apply AI safely, effectively, and consistently., • AI integrations are secure, observable, reliable, and compliant., • Our internal AI roadmap advances meaningfully through internal builds, experimentation, and cross-functional partnership., • 4-5+ years of experience in software engineering, technical analyst, AI engineering, automation engineering, or similar technical roles., • Strong scripting or programming experience (Python preferred; JavaScript/TypeScript also welcome)., • Experience building LLM-based applications, automations, or workflows (e.g., embeddings, RAG, agent-style patterns, enterprise integrations)., • Experience with enterprise AI tools such as OpenAI (ChatGPT and the OpenAI Platform), Google Gemini, Claude, GitHub Copilot, Cursor, and similar platforms., • Hands-on experience working with APIs, webhooks, data pipelines, and automation frameworks., • Ability to rapidly prototype and iterate in ambiguous problem spaces., • Strong communication skills that make technical concepts clear for non-technical partners., • Experience with enterprise search and AI productivity platforms such as Glean, Console, or similar tools., • Experience working with G&A teams (FP&A, Legal, People)., • Familiarity with structured and unstructured data integration, vector databases, and retrieval patterns., • Experience with Google Workspace, Slack Enterprise, Jira/Confluence, Okta, or other modern SaaS systems., • Prior work with automation platforms, internal tooling, system integrations, or workflow orchestration., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Associate Director of Product, Complex Care, you will take on a high-impact role in building the tools and workflows that power Spring Health's workplace mental health services, ranging from employee support and manager consultations to crisis response and return-to-work guidance. Your work will improve operational efficiency, strengthen care delivery, and create seamless, connected experiences for members, providers, and employer partners. Please note that this is a hybrid role based in New York with an expectation to be in office 2-3 days a week. Our office is located at 60 Madison Ave. What you'll do: • Design tools that enable care teams, clinical operations, and providers to operate efficiently, confidently, and consistently across all Workplace Care services., • Improve the experience of members seeking workplace support by reducing time to care, clarifying next steps, and ensuring smoother, more connected care journeys., • Partner closely with clinical operations to understand workflow needs and craft solutions that reduce administrative burden and elevate care quality., • Identify opportunities to simplify and standardize workplace workflows— intake, triage, coordination, documentation, or follow-up—to improve reliability and outcomes., • Use automation and intelligent workflow design (including AI where appropriate) to streamline manual tasks and support faster, more accurate service delivery., • Gather and synthesize insights from care teams, employers, and internal stakeholders to inform product direction and continuous improvement., • Collaborate with Data Science to define metrics and evaluate the impact of workflow improvements on efficiency, timeliness, satisfaction, and outcomes., • Work cross-functionally with Engineering, Design, Clinical Ops, Customer Success, and the AI Servicing Platform team to deliver scalable, high-quality solutions., • Members accessing workplace support experience faster resolution times, clearer guidance, and smoother transitions into ongoing care., • Care teams and providers see measurable reductions in manual work, documentation time, and overall workflow friction., • Workplace workflows operate more consistently across teams and customer accounts, improving reliability and reducing escalations., • Operational improvements translate into stronger employer-facing outcomes, supporting renewal and expansion conversations., • Automation and workflow enhancements meaningfully shorten SLAs and increase throughput., • High adoption and satisfaction from internal users, reflecting an intuitive, predictable, and effective servicing experience. We're looking for an experienced product manager with demonstrated talent for creativity and execution. Experience working with healthcare infrastructure, in AI/ML, and having worked in an early-stage startup environment is a big plus. • Bachelor's degree in Business, Computer Science, Engineering, or a related field., • 5+ years of product management experience with a solid track record of delivering successful products within or adjacent to the healthcare industry., • Experience building clinical tools or EHR systems, with a deep understanding of provider workflows, documentation processes, and the realities of clinical practice., • Empathy for providers and clinical teams—you understand their daily realities, can speak their language, and translate their needs into intuitive, efficient product experiences., • Broad healthcare knowledge, ideally spanning beyond mental health., • Comfort with a high-growth, dynamic environment, and an ability to balance agility with consistency as business priorities, user needs, and our competitive environment evolves, • An ability to navigate ambiguity, with a bias towards rapid execution over process, • A self starter who thrives when given autonomy, with aptitude and desire to build effective internal and external relationships, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is on the lookout for a dynamic Manager, Business Development Representative (BDR) to join our forward-thinking team. This role is designed for a leader who is not only adept in navigating the complexities of the healthcare landscape but also brings a human touch to every interaction. If you're someone who combines strategic acumen with a passion for driving growth and fostering a culture of inclusivity and innovation, you might be the perfect addition to our team. This is a full time position on our team, reporting to the Director, Business Development. This position is based in our headquarters office in New York City, with a minimum of 2 days in-office. What you'll do: • Strategic Leadership: Your ability to grow and maintain a positive team and sales culture, alongside a strategic mindset for identifying and seizing opportunities, sets you apart., • Developmental Expertise: With a history of recruiting, hiring, and developing BDRs for long-term success, you're committed to building a team that not only meets but exceeds their targets., • Operational Excellence: Your knack for pinpointing and implementing improvements in processes, efficiency, and productivity ensures the team operates like a well-oiled machine., • Collaborative Strategy: A proven track record of partnering with senior sales management and marketing to develop and refine a go-to-market strategy that is both successful and scalable., • Drive measurable impact on pipeline and revenue: You will lead and execute a BDR strategy that directly contributes to company pipeline growth and revenue goals, generating high-quality leads and sales opportunities through targeted outreach and relationship-building, • Lead and inspire a high-performing BDR team: You will build, lead, and mentor a results-driven BDR team, fostering a culture of innovation, continuous improvement, and accountability, ensuring your team is motivated and consistently performing at the highest level., • Coach and mentor BDRs: Provide hands-on coaching, call reviews, and real-time feedback to help BDRs refine their prospecting approaches and close more opportunities. Mentor the team to foster their career growth and development., • Pipeline management and forecasting: You will regularly assess the team's pipeline, ensuring that BDRs are generating enough opportunities to meet targets. Provide accurate forecasting and reporting on pipeline metrics to leadership., • Experience: At least 2 years of proven experience as a BDR Manager, with a history of achieving 100%+ quota, showcases your capability to lead and inspire., • Tactical Skills: Your deep understanding of multi-pronged sales strategies, proficiency in cold calling, and ability to train BDRs to be effective communicators highlight your comprehensive skill set., • Communication Mastery: As an all-star copywriter, you know how to evoke the right emotions from our target audience, ensuring messages resonate deeply., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the VP of Product, Care, you will lead the product strategy, roadmap, and execution for our Complex Care portfolio — which powers the delivery of high-touch, longitudinal behavioral health care across employer and specialty care domains. In this role, you'll lead a team of four Product Managers and partner cross-functionally with leaders in Specialty Care Strategy, Clinical Operations, Provider Operations, Sales, and Design to create the systems, workflows, and experiences that make complex care scalable and measurable. Please note that this is a hybrid role based in New York, with an expectation to be in office 2-3 days a week. Our office is located at 2 Embarcadero Ctr. What you'll do: Own the Complex Care Product Portfolio • Drive strategy and execution across SpringWorks and Specialty Care, ensuring an integrated, scalable experience for members and care teams., • Manage and mentor a team of Product Managers, fostering a culture of ownership, clarity, and accountability., • Build and evolve care delivery workflows, including referrals management, intake, scheduling, transitions, and outcomes tracking., • Partner with Specialty Care Strategy and Sales to bring differentiated offerings to market that expand access and improve outcomes., • A clear, data-informed vision and roadmap for Complex Care aligns cross-functional teams across SpringWorks and Specialty Care toward shared goals and measurable outcomes., • Complex Care products are launched, adopted, and deliver tangible improvements in engagement, outcomes, and efficiency., • Product-driven infrastructure reduces operational friction and drives greater efficiency, coordination and satisfaction across clinical and operations teams., • Clinical and operational teams report greater efficiency, improved coordination, stronger provider and member satisfaction, and overall stronger outcomes., • KPIs across engagement, efficiency, provider satisfaction, and member outcomes are defined, tracked, and used to drive ongoing iteration through data and experimentation., • Product Managers under your leadership grow in strategic ownership, autonomy, and cross-functional influence, contributing to a strong culture of accountability and impact., • 8+ years of experience in product management, including at least 2 years leading PMs., • Proven ability to build and scale healthcare or care-delivery technology products., • Strong understanding of clinical and operational workflows in behavioral health or adjacent care settings., • Experience balancing clinical integrity, operational feasibility, and business growth., • Data-driven mindset and comfort making decisions in complex, ambiguous environments., • Excellent leadership and communication skills, with a bias for collaboration and outcomes., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, J.P. Morgan Chase, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, William K Warren Foundation, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Substance Use Disorder (SUD) Specialty Care Navigator This position is a full-time, remote position that reports directly to the Clinical Manager of the SUD Program. As a full-time, Clinical SUD Navigator, you will play a pivotal role in supporting individuals with substance use disorders (SUDs). In this position, you will leverage your licensure and advanced skills to independently manage client care, provide expert guidance, and coordinate comprehensive support services. Your responsibilities include engaging with clients, triage and recommendations and collaborating with other SUD Care Navigators and interdisciplinary teams. A relevant license and extensive experience in mental health and substance abuse are required. What you'll be doing • Conduct outbound calls and follow-ups with individuals interested in or referred for substance use disorder treatment, demonstrating advanced skills in engagement and relationship-building., • Engage with clients using advanced clinical techniques to assess their needs, provide comprehensive information about treatment options, and make informed recommendations for care., • Independently coordinate appointments, referrals, and follow-up care, ensuring a seamless and high-quality care experience for clients, including managing complex cases., • Apply advanced psycho-education, motivational interviewing, and evidence-based practices to support clients in setting and achieving their goals for reducing substance use and enhancing recovery., • Utilize in-depth knowledge of substance use disorders, ASAM levels of care, and various SUD treatments (e.g., contingency management, MAT, detox) to provide expert guidance and support., • Provide sophisticated in-the-moment support, crisis intervention, and safety planning for clients facing urgent or high-risk situations, utilizing advanced clinical judgment., • Maintain detailed and accurate records within an EHR and other systems, ensuring comprehensive documentation and tracking of client progress and interventions., • Identify and resolve complex issues that may disrupt care, employing advanced problem-solving skills and resourcefulness., • Collaborate effectively with multi-disciplinary teams, including care support, provider operations, and benefits/billing, to ensure integrated and efficient client care., • Actively participate in staff meetings, case consultations, and ongoing training to continuously enhance clinical skills and knowledge., • Adhere strictly to confidentiality, compliance, and ethical standards as outlined by organizational policies., • Provide support and coverage to other SUD Clinical Navigators, offering guidance and assistance as needed to ensure team cohesion and effectiveness., • Hours for the role are Mon-Fri 12:00pm-8:00pm Eastern Time What success looks like in this role: • High client satisfaction and positive outcomes, • Effective case management and timely coordination, • Successful crisis intervention and accurate documentation, • Achievement of client goals and resolution of barriers, • Strong collaboration with interdisciplinary teams, • Active participation in professional development What we expect from you • Mental Health Licensure required: LCSW, LMFT, LPC with 2+ years of experience in substance use disorder (SUD) clinical care., • Proficiency in motivational interviewing, triage, ASAM criteria and various levels of care and best practices for SUD. Strong listening, written, and verbal communication skills., • Ability to work effectively with diverse populations and a commitment to embracing diversity and inclusion., • Motivated to provide a high-touch, supportive experience for clients., • Comfortable using various computer platforms, learning new systems, and efficiently handling tech-related tasks., • Capable of managing multiple tasks and switching contexts efficiently., • SUD licensure or certifications, • Bilingual The target base salary range for this position is $33.33 - $42.31 Hourly, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. All benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans are also available., • Employer sponsored 401(k) match of up to 2%, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • Generous paid time off, 10 sick days, 12 paid holidays throughout the year, and a 1 month sabbatical leave granted at your 4 year anniversary, • We offer parental leave up to 18 weeks, depending on your eligibility including tenure and medical situation., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, an on-demand virtual benefit that provides wellbeing coaching, and budget management., • Up to $1,000 Professional Development Reimbursement a year., • $200 per year donation matching to support your favorite causes. [This text is boilerplate in Greenhouse and the TA team will update this as needed!] Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace To ensure intentional and equitable hiring practices, we use a balanced candidate slate in our interviews. This approach guarantees that our pool of qualified candidates includes individuals who are underrepresented in our organization at all levels. This is a key performance indicator (KPI) for our recruiting and hiring teams, reported quarterly to maintain accountability. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description About Amigo Amigo builds AI agents that deliver healthcare autonomously—AI doctors, AI nurses, and AI care coordinators. Our agents handle clinical workflows and patient engagement across the entire patient journey: pre-visit intake, triage, care navigation, post-visit care plans, side effect management, and medication adherence. Context-aware with memory across sessions and the ability to take clinical action. We own outcomes, not just delivery. For our customers, we're responsible for agent performance: clinical safety, continuous improvement, measurable patient outcomes. Agents operate autonomously within bounded clinical domains, with clear scope and handoff protocols. That scope expands as we validate performance across populations. We're fresh off our Series A from Tier 1 investors like General Catalyst, GSV Ventures, SVA, and CohoVC. Our work is validated with leading academic medical institutions. We're currently reaching 1M+ patient interactions every 90 days, and are on track to 10x this year. About this role As a Staff Software Engineer (Data) at Amigo, you'll own the technical direction of our data platform—a strategic differentiator that powers agent improvement, clinical analytics, and research collaboration. You'll architect streaming and batch infrastructure on Databricks that processes agent conversations, clinical events, and patient outcomes at scale. We own the entire data foundation: raw interaction data, agent reasoning traces, clinical outcomes, and high-fidelity synthetic data. You'll drive architecture decisions for population analysis, data mining pipelines, the Research Platform backend, and secure data sharing with academic partners. What you'll do * Own technical architecture for the data platform across Databricks, Delta Lake, and supporting infrastructure * Drive engineering standards for pipeline reliability, data quality, and observability * Architect streaming and CDC pipelines that power real-time analytics and agent feedback loops * Design the data backend architecture for Research Platform, including natural language query capabilities * Architect data mining systems for persona discovery, scenario extraction, and edge case detection * Design anonymization and data sharing infrastructure for research partnerships with academic medical institutions * Own multi-region data architecture and compliance requirements * Make build vs. buy decisions for data tooling and evaluate technical tradeoffs * Mentor engineers and establish patterns that raise the bar for the data team * Collaborate with data scientists, agent engineers, and clinical operations to align data capabilities with business needs What we're looking for * 7+ years of production data engineering experience, with significant time at high-caliber engineering organizations * Expert-level experience with Databricks, Spark, and Delta Lake at scale * Strong Python and SQL skills with deep understanding of distributed data systems * Proven track record designing data architectures that scale * Deep experience with streaming systems, CDC patterns, and real-time data processing * Strong understanding of data modeling, medallion architecture, and query optimization * History of establishing engineering standards and mentoring engineers * Extremely high standards for data quality, reliability, and operational excellence * Both execution-oriented and defensive-minded: you ship infrastructure while anticipating failure modes * Excellent communication across engineering, data science, and executive stakeholders Nice to have * Experience with healthcare data platforms or HIPAA compliance at scale * Background architecting multi-tenant data systems with strict isolation requirements * Experience building natural language query interfaces or LLM-powered data tools * Track record with ML infrastructure (feature stores, training pipelines, model serving) * Experience with Delta Sharing or cross-organization data collaboration * Knowledge of vector search systems and embedding infrastructure at scale Benefits Health & Wellness * Comprehensive health, dental, and vision insurance * Mental health support and wellness coaching * Flexible wellness stipend for fitness, therapy, or personal growth * Daily catered lunch and dinner Growth & Development * Annual learning budget for courses, books, or conferences * Conference attendance budget for professional development * Development setup of your choice * Academic collaboration opportunities Compensation Range: $220K - $260K

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. As a full-time mental health provider for Spring Health, you will focus on care delivery of Spring Health's member network. What you'll do: • Provide mental health counseling sessions, including clinical risk assessments, • Respond to critical incidents and clinical crises as appropriate, • Complete required internal training, assignments and attend Spring Health Clinical Team meetings, • Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards, • Become familiar with, and utilize, data-driven decision making and measurement-based care, • Review monthly projections, client metrics, and clinical outcomes to monitor quality client care What you are: • You have an unrestricted license to practice psychotherapy with the AZ, DE, FL, GA, HI, IA, ID, ME, MI, ND, OH, PA, TX, UT, and VA. (Psychologist, LCSW, LMFT, LPC, LMHC, etc.) We are not able to accept applications from anyone requiring licensed supervision., • You have the ability to work a full 40 hour work week., • You're comfortable with technology and are telehealth competent., • You are able and eager to maintain an average caseload of 30 sessions per week., • You have training and experience in evidence-based modalities of care such as CBT, DBT, EMDR, ACT, CPT., • You are comfortable with providing safety planning and intervention during situations where a client might present with higher risks., • You are committed to quality clinical care and want to expand your capabilities and increase your effectiveness by being informed of client progress or challenges., • You like working independently but would also enjoy having the support of a team and opportunities for connections and collaboration with other providers and our master's level clinical care navigators. Nice to haves: • 3+ years of post-licensed experience., • Willingness to be cross-licensed in other states; sponsored by Spring Health., • Open to treating populations beyond adults such as children, adolescents, couples, or families., • Openness to working nights and weekends. Salary information The target salary for this role ranges from is $64,000-$70,000, and serves as the baseline for compensation. In addition to this is part of a competitive salary, you have the opportunity to earn bonuses based on performance. This means while the salary provides the solid foundation, your potential earnings are based on personalized targets. Total rewards package including benefits and opportunity for incentives and bonuses for performance beyond goals. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay. Why you'll like working at Spring Health You get to learn and grow at an extremely accelerated paceYou get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quicklyYou get to be part of a winning team that opens doors in the futureYou will receive continuous feedback to push you to become the most thriving team member and performer you can beChange is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows Working as a full-time provider at Spring Health qualifies you for a robust benefits package valued at $30-$40K: Focus on total health including: • Generous medical, dental, vision coverage available day 1 + access to One Medical, • 20 total yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents, • Start with 20 days of accrued paid time off in your first year, with the opportunity to earn up to 25 days off as you continue with us (one additional day added each year). You'll also enjoy 12 paid holidays throughout the year., • Spring Health provides access to QuitGenius, a platform with technology-tailored, personalized addiction treatment plans for substance use (*QG is available to benefit-enrolled employees, spouses, and dependents age 18+) Supporting you and your family: 4-4.5 months of fully paid parental leaveSponsored access to Bright Horizons® child care, back-up care, and elder care. Supporting you financially through: Employer sponsored 401(k) match of up to 2% after 90 days of employment Helping you be an efficient and effective mental health provider: • Malpractice liability insurance policy, • Covering all employment taxes, which would otherwise be paid by contract (1099) providers, • Licensure renewal reimbursement—up to 5 state licenses, • Opportunity for cross-licensure sponsorship and support, if eligible, • A caseload of motivated clients from diverse industries and backgrounds Creating a culture you can thrive in: • Hybrid workforce, with option for this role to be fully remote, • Up to $1,000 Professional Development Reimbursement per calendar year (pending approval), • $200 per year donation matching to support your favorite causes Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Senior Manager of Regulatory and Business Operations, the Operations Compliance Associate independently manages execution of assigned audit deliverables and compliance workstreams within established processes, supporting audit readiness and ongoing complaint tracking through timeline management, documentation review, and risk based escalation. This helps ensure that audits and other complaint related activities stay on track. The ideal candidate is self directed, resourceful, and proactive in raising concerns or ideas. In this role, the Associate partners closely with cross functional teams to support transparent, accountable processes and contribute to a strong culture of regulatory readiness. This is a full time, remote position and part of the BPO and Compliance team. What you'll do: • Support internal and external audits by helping coordinate documentation, timelines, and follow up items, • Own day to day execution of assigned audit and monitoring workstreams within established processes, including documentation, tracking, prioritization, and issue escalation, • Collaborate with cross functional partners to gather information and support compliance reviews, • Maintain organized, audit ready records for assigned activities, observations, and follow up actions, ensuring accuracy and completeness prior to senior review, • Monitor daily, weekly, and monthly quality and oversight reports to ensure regulatory and internal deadlines are met, evaluate trends and risks, and determine when escalation is required, • Identify process gaps and share observations and recommendations with senior team members to support quality, regulatory, and operational improvements, • Independently manages assigned audit deliverables, documentation coordination, and follow ups to help ensure audits stay on track, • Tracks audit findings, prioritizes follow up actions across competing deadlines, and escalates delays or risks as needed, • Maintains organized, audit ready records and ensures trackers are consistently updated, • Collaborates with internal teams to gather information and clarify requirements, • Bachelor's degree or equivalent experience, • 4+ years of cross functional experience in a high growth startup and or healthcare systems, • Exceptional written, verbal, and listening communication skills, • You have a working understanding of grievance and appeals regulations and how they are applied in practice, • Proven ability to build effective relationships across teams as a self starter, • Ability to manage multiple priorities and perform well under pressure, • Strong analytical, organizational, and attention to detail skills, • Demonstrated ability to contribute innovative solutions to complex problems with input from multiple stakeholders, • A member > team > individual mindset Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Please note: This position requires working out of our NYC office 3x a week at 60 Madison Ave. The Business Development Representative (BDR) is responsible for building and maintaining an excellent working relationship with our Marketing and Account Executives. This position will be a major change agent at Spring Health, having impact and influence with a high degree of autonomy and flexibility. The ideal candidate enjoys testing and learning to ultimately become an effective seller and leader. In addition, we are seeking creative and passionate individuals eager to develop their skill sets to be successful long term in their careers who believe in honesty and transparency. What you'll be doing: • Help develop outreach strategy, content, in-bound lead process, and development programs for the BDR team, • Prospect into Fortune 1000 companies and other employers through a combination of email, phone call, and other sales channels, • Generate sales-ready meetings and opportunities for Account Executive using Spring Health's qualification criteria, • Provide accurate lead distribution and thorough discovery to the assigned Account Executive, • You achieve your targets for qualified meetings and opportunities pipeline as set out for each quarter., • You successfully complete all assigned trainings and continuously improve your sales skills., • You collaborate effectively with your team, leaders, and cross-functional peers to drive success., • You demonstrate persistence and creativity in reaching decision-makers and generating interest in Spring Health., • You have 3-12 months of professional or internship experience, • You have a desire to be a creative prospector, working with traditional tools (email, cold calling) and experimenting with new technologies, • You are highly coachable and invested in your professional growth, development, and career path, • You are data-driven in measuring and improving the impact of your outreach efforts, • You are organized, attentive to detail, and believe that great process leads to great results, • You have excellent communication and interpersonal skills, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Director of Operations Analytics & Workforce Optimization, the Analyst, Care Support Workforce Optimization will ensure the right people and capacity are in place within the Care Support department to meet member and provider needs efficiently. This role is part of the Operations Analytics & Workforce Optimization team—within the broader Operations Intelligence function—and plays a critical role in driving efficient service delivery and strategic workforce planning. This is a full time, fully-remote position, though the ability to be onsite in our NYC office once a week is preferred. What you'll do: • Own forecasting of inbound volume to Care Support, broken down by channel and request category., • Develop and manage dynamic workforce management models to balance member and provider satisfaction, while enabling scenario analysis., • Translate complex analytics into actionable insights to drive operational efficiency and resourcing decisions., • Serve as a strategic partner to Care Support leadership, providing guidance on resourcing decisions and capacity planning., • Volume forecast accuracy: High forecast accuracy for inbound Care Support volume, • Workforce management plan adherence: Strong alignment and adherence to workforce management plans across the Care Support team, • Care Support SLAs: Improved SLA performance metrics (e.g., time to first reply, time to resolution) attributed to your planning models, • Bachelor's degree in Business, Economics, Engineering, or a similar analytical field; Master's degree preferred, • Minimum of 3–5 years of experience in operations strategy, analytics, or a related role (e.g., management consulting, tech), • Experience with workforce management or capacity planning is a plus, • Proven experience in developing and managing analytical models, with a strong command of data and visualization tools (e.g., Looker, SQL, Hex); experience with workforce management tools is preferred, • Demonstrated ability to partner with leadership to solve complex business challenges using data and structured analysis, • Excellent communication and storytelling skills; able to synthesize complex analysis into actionable insights and influence leadership decisions., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are seeking a Senior Manager, Commercial Sales to lead a high-performing team of 4–8 Account Executives and capture a significant opportunity in the HR/Benefits market. In this role, you will drive revenue by developing talent, scaling best practices, and partnering cross-functionally to optimize go-to-market execution. You will report into the Director of Commercial Sales. This role is full-time and can be fully remote, however, east coast base and NYC accessible is preferred. Occasional travel may be required for in person team meetings or events. What you'll be doing: • Lead, coach, and develop a team of full-cycle sales reps focused on selling into HR and Benefits leaders at mid-market enterprises (750-2,000 employees)., • Drive performance through structured onboarding, ongoing coaching, and skill development to ensure every rep is equipped to exceed quota., • Partner with Marketing, Customer Success, and Product teams to build scalable go-to-market strategies and improve sales execution., • Own team pipeline management, forecasting accuracy, and business reviews with the VP of Sales to ensure predictable revenue outcomes., • Represent the company at client meetings, industry events, and conferences to expand market presence and strengthen executive relationships. Occasional travel may be required for such events., • Achieve sales targets as assigned, • Hire, develop and retain talent, • Previous track record of success in achieving sales targets, • 2+ years of sales leadership experience, • Working knowledge of Google Office Suite (Google Docs, Sheets, Slides, Forms, etc.), • Strong working knowledge of the benefits space, • Proactive approach to activating new customers, • Experience developing creative solutions to complex problems, • Strong statistical and analytical skills Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. All benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans are also available., • Employer sponsored 401(k) match of up to 2%, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • Generous paid time off, 10 sick days, 12 paid holidays throughout the year, and a 1 month sabbatical leave granted at your 4 year anniversary, • We offer parental leave up to 18 weeks, depending on your eligibility including tenure and medical situation., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, an on-demand virtual benefit that provides wellbeing coaching, and budget management., • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Sr Manager, IT Compliance, the Senior Compliance Specialist will assist with all matters relating to Information Security compliance including SOC 2 Type II, HITRUST, Health Insurance Portability and Accountability Act (HIPAA), General Data Protection Regulation (GDPR), ISO 27001, ISO 42001 and ITGC-SOX. This is a full time position that is fully remote. What you'll do: Supporting the IT Compliance team with the following responsibilities, but not limited to: • Own and strategically lead enterprise-level compliance programs, including SOC 2 Type II, HITRUST, HIPAA, GDPR, ISO 27001, ISO 42001, and ITGC-SOX, from planning through execution and continuous improvement., • Define and mature ISO 27001 and ISO 42001 control environments and SOX 404 ITGCs, including risk assessment, control testing strategy, and remediation oversight., • Serve as the primary point of accountability for audits and certifications, independently managing assessment strategy, scope definition, auditor relationships, executive-level communications, and remediation prioritization., • Design and evolve compliance program frameworks, proactively identifying gaps, scaling controls to support business growth, and aligning compliance initiatives with Spring Health's risk tolerance and strategic objectives., • Act as a subject matter expert and internal consultant for engineering, product, IT, Legal, Privacy, and Security teams, advising on control design, risk tradeoffs, and audit interpretation., • Lead complex risk assessments and translate technical, regulatory, and operational risk into clear, actionable recommendations for leadership., • Drive maturity of the GRC program and tooling, establishing best practices, improving automation and reporting, and ensuring high-quality, audit-ready evidence across the organization., • Mentor and guide more junior compliance team members, setting standards for quality, rigor, and professionalism across compliance deliverables., • Lead customer assurance and external stakeholder engagements for high-stakes or complex inquiries, including enterprise customer calls, escalations, and detailed security questionnaires., • Own and mature cross-functional programs such as Business Continuity & Disaster Recovery, third-party risk management, and security awareness training, ensuring alignment with industry best practices and regulatory expectations., • Successful execution and continuous improvement of SOC 2, HITRUST, ISO 27001/42001, and SOX programs with minimal audit findings and efficient remediation cycles., • Compliance programs that scale seamlessly with company growth and new product offerings., • Strong cross‑functional partnerships, where compliance is viewed as a trusted advisor and enabler, not a blocker., • Demonstrated improvements in compliance maturity, risk management effectiveness, and audit efficiency year over year., • Bachelor's degree plus 7+ years of progressive experience in a GRC, IT compliance, security, risk, or related fields., • Deep, hands‑on expertise with frameworks and regulations such as SOC 2, HITRUST, HIPAA, GDPR, ISO 27001, ISO 42001, and SOX ITGCs., • Proven experience leading large‑scale audits and certification efforts end‑to‑end with minimal oversight., • Strong ability to interpret regulatory requirements and translate them into pragmatic, scalable controls., • Demonstrated track record of influencing cross‑functional stakeholders and driving outcomes without formal authority., • Experience designing or significantly maturing Business Continuity & Disaster Recovery programs., • Exceptional written and verbal communication skills, with the ability to engage effectively with both technical teams and executive leadership., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is seeking a results-driven Senior Director, B2B Content and Communications to lead the strategy and execution of B2B content and corporate communications that strengthen our position, build credibility, and accelerate pipeline. You will oversee a focused team across content and organic social and direct our PR agency to ensure we show up with a consistent, differentiated narrative in the market. You will partner closely with executives, Product Marketing, Sales, and Customer Success to turn our strategy, product value, and customer outcomes into compelling, high-performing storytelling. Success is measured by influence where it matters: target buyers, active pipeline, and industry leadership. This is a full time position on our team reporting to the VP, B2B Growth Marketing. Occasional travel may be required for team or company events. There is a strong preference for this position to be based in NYC and operate under a hybrid model, with three days per week in our HQ at 60 Madison Ave office. What you'll do: B2B Content Strategy & Development • Own the content strategy that supports GTM priorities and pipeline creation, • Set and guard the tone and voice for all B2B external content, ensuring clarity, credibility, and consistency, • Translate positioning and segment messaging into campaigns, narratives, and assets that fuel demand and conversion, • Manage editorial operations including prioritization, intake, resourcing, and content calendar, • Partner with Digital and Marketing Programs to drive SEO-led content performance, rankings, and conversion paths, • Lead multi-format content creation tailored to buyer personas and optimized for digital performance across paid, organic, and ABM channels, • Build systems to continuously source story ideas and data from product, execs, customers, and the field, • Apply modern content ops and AI workflows to scale production while improving quality Corporate Communications and Executive Visibility • Define corporate comms priorities with the CXO to reinforce our leadership narrative, • Direct PR agency execution to improve share of voice and media relevance in target outlets, • Strengthen executive visibility with high-quality speaking opportunities, earned commentary, and social amplification, • Prepare and coach spokespeople. Maintain message discipline across media and major moments, • Support alignment and responsiveness during product launches, news cycles, and reputation-sensitive situations, • Position flagship events and launches as major storytelling and content engines, • Shape keynote narratives and ensure consistent messaging across all speakers and activations, • Drive post-event communications and follow-through that support pipeline acceleration, • Lead and coach a small team of high performing marketers, • Manage vendors and PR agency partners for speed, capacity, and ROI, • Set KPIs tied to pipeline influence, share of voice, digital performance, and executive visibility, • Monitor and optimize performance based on what moves deals and reputation, • Deprioritize low-impact activities and reinvest in what drives business value, • Clear thought leadership and differentiation reflected across PR, content, and social, • Measurable lift in content-influenced pipeline and velocity in priority segments, • Increased share of voice with relevant, high-credibility coverage in target media, • Executives recognized as influential and informed voices in key conversations, • Major events create reusable content that extends engagement well beyond the moment Experience • 12+ years in B2B marketing with deep experience in content and/or communications, • Leadership roles in enterprise SaaS or tech enabled service environments, • Proven success driving commercial outcomes, not just awareness, • Executive communications experience with C-level partners, • Exceptional writing and editorial judgment for technical and business audiences, • Ability to influence senior leaders and balance competing priorities, • Skilled in SEO strategy, analytics, and digital content performance, • Strong program management and operational discipline, • Builder with a high bar for clarity and accuracy, • Pragmatic, decisive, and comfortable in fast-moving environments, • Experience in healthcare, HR tech, benefits, or mental health Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are hiring an Account Executive to join our Commercial Sales team, focused on companies with under 10,000 employees. This role specifically support prospects with 2000-5000 employees. You will lead the full sales cycle from prospecting to close, driving new business and building strong client relationships. This role includes managing RFPs, leading discovery calls, and delivering tailored presentations that showcase our value. You will collaborate with internal teams and external partners to expand revenue and achieve quota goals while representing our solutions with expertise and confidence. This is a full-time position on our team, reporting to one of the Commercial Sales Leaders. Occasional travel may be required for team or company events. This role is fully remote, however, if in the NYC area there is office space available. What you'll do: • Drive and lead the sales process from qualification and introduction through closing and introducing to customer service internal team., • Expand the revenue business through obtaining net new logo customers to reach quota attainment., • Be the liaison between our sales and proposal teams, where you will project-manage RFPs., • Lead and run discovery calls and presentations, with the expectation to create customized presentations., • Be the defacto representative and expert to sell specific products of business that could include, but won't be limited to, ROI reporting, Utilization Reporting, geo-access/ network reporting, etc., • Attend conferences., • Leverage unique and compelling sales tools, including market-facing presentations and internal enablement guides, • You attain your targets as set out for annual revenue, • You successfully complete trainings as assigned, • You collaborate well with your team, leaders and cross-functional peers, • Bachelor's Degree, • 3+ years of sales experience, preferably in a fast paced startup environment, • BDR experience prior to AE experience preferred, or relevant prospecting experience, • Working knowledge of Google Office Suite (Google Docs, Sheets, Slides, Forms, etc.), • Strong working knowledge of the benefits and/or mental health and wellness space preferred, • Proactive approach to customer engagements, • Strong verbal and written communication skills, • The ability to travel up to 10% of the year - to conferenced and customers (if required), • You have client-facing experience with mid-to-large size clients, • You are a top performer, yet a collaborative and cross-functional player who thrives in a culture of collaboration, accountability, entrepreneurship, with tremendous drive, intelligence, judgment, • You are a self starter who thrives when given autonomy, with proven ability and desire to build effective internal/external relationships, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Senior Manager, Operations Enablement, the Senior Learning Experience Designer, Operations Enablement will design, develop, and maintain all ongoing training and onboarding materials for multiple teams within Operations. This role is central to modernizing and centralizing training through a blend of digital learning and robust knowledge management systems. The ideal candidate combines strong instructional design expertise with hands-on experience managing a Learning Management System (LMS) (preferably Absorb) and enabling teams through knowledge base platforms (preferably Guru). This is a full time remote position on our team with occasional travel required for company or team events. What you'll be doing: • Manage the intake process for training and enablement requests — triaging needs, scoping projects, and aligning priorities with key stakeholders across Operations., • Design, develop, evaluate, and maintain compelling, engaging, and scalable eLearning content for onboarding and ongoing training across Operations., • Manage and maintain the LMS, ensuring courses are properly assigned, completion is tracked, and learning paths are optimized for engagement and performance., • Serve as the LMS subject matter expert, overseeing course structure, reporting, content governance, and collaboration with cross-functional teams., • Co-own the knowledge enablement ecosystem by maintaining and expanding our Guru knowledge base — organizing content, implementing standards, and ensuring knowledge accuracy and accessibility., • Partner with subject matter experts and leadership to revise, approve, and maintain content that reflects current processes and business needs., • Track training KPIs and learning analytics to measure impact, identify gaps, and continuously improve the learner experience., • Content Verification Rate. ≥ 95% of Guru cards verified and up to date quarterly., • Intake Response Time. Requests acknowledged and triaged within 3 business days of submission., • Bachelor's degree or equivalent experience required, • 5+ years experience in instructional design or training, • Strong Knowledge of LMS and content authoring systems is required (Absorb and Articulate Rise preferred), • Proven track record in translating business needs into scalable and impactful enablement solutions, • The ability, resilience and solution-focused mindset to thrive autonomously in constantly changing and ambiguous hyper-growth environments, • Expert relationship builder with the ability to build a rapport and trust with project stakeholders and senior leadership to achieve results and get projects across the finish line in a remote environment, • Highly organized and can successfully manage multiple work streams across different functions Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. This is a full-time Product Manager role sitting within the Care Foundations Product team. You'll support the development of new functionality to streamline member (patient) collections by analyzing user and billing data, refining user experience flows, and collaborating across operations, finance, design, and engineering to deliver a cohesive, high-quality product. This role is part of Spring Health's broader "Financial Hub", and you will work in close partnership with our Claims & Eligibility team to ensure end-to-end billing excellence. You'll also work closely with a Senior Product Manager who will collaborate with you on strategy and roadmap alignment. This is a hybrid role based in New York City, with an expectation of being in-office two days per week. Our office is located at 60 Madison Avenue. What You'll Do • Execute Product Delivery: Lead development of key features related to member billing within the Financial Hub, partnering with engineering, design, operations, and finance to scope, build, and launch high-quality functionality through an agile sprint process., • Collaborate on Strategy: Work closely with a Senior Product Manager to define the roadmap, ensure alignment across the Financial Hub, and coordinate with the Claims & Eligibility team., • Analyze Data: Review product outcomes, member behaviors, and collections trends to generate insights that shape and influence the roadmap., • Experimentation: Design hypotheses, set up A/B tests, interpret results, and iterate to improve member billing flows and outcomes., • Improvement in collections metrics without degrading member experience, • High-quality delivery of member billing product functionality with minimal bugs or regressions, • A well-aligned roadmap that reflects input from internal stakeholders and the broader Financial Hub, • Strong, positive collaboration with the Senior PM and other cross-functional partners, • 2–3+ years of product or project management experience, • Strong analytical skills and experience with data-driven decision making, • Strong experimentation skills, including hypothesis generation, A/B testing, results analysis and iterative development., • Exceptional communication, organizational and collaboration skills, • Strong writing and language skills, • Passion for mental health and a commitment to improving access to care, • Ability to thrive in a fast-paced environment., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the VP, Chief of Staff, this role will be responsible for strategically tackling the highest leverage business problems at any time. This function ensures the company delivers on organizational objectives in not only an efficient manner but with breakthrough results. This is a full-time position based in NYC. Occasional travel may be required for team events or meetings. The role operates under a hybrid model, with three days per week in our HQ at 60 Madison Ave office required. What you'll do: • Leveraging data-driven insights and business intelligence from all parts of the business to help senior leadership and business owners make important decisions, • Parachuting into any problem area, digging in, and fixing it, • Helping build and drive processes by developing plans on how to best use resources including people, technology, capital and creating organizational structures, processes, and tools to achieve, measure and optimize outcomes, • Communicating and collaborating with various stakeholders to align and mobilize teams on the most critical company objectives and opportunities, • On-time launch of a new product or process, • Market research and strategy recommendation within a certain time frame, • 5 - 7 years experience, with experience in consulting, investment banking, or corporate strategy required; top tier consulting firm experience strongly preferred., • 1 - 2 years of operating experience at hypergrowth start-up., • Healthcare experience is a plus, • BA or BS degree, MBA a plus, • Critical Thinking and Analytical Rigor: Ability to deconstruct the most complex, messy problems into manageable pieces and generate actionable insights., • Communication and Mobilizing Teams: Master communicators who provide clarity and confidence to energize teams and deliver unparalleled results., • Creativity and Innovation: Challenge the status quo and think outside of the box to solve problems and break barriers in ways that have never been done before., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the VP, Care Operations, the Director, Care Operations & AI Transformation will lead the success of our Care Operations organization by driving execution of operational initiatives, overseeing compliance, managing our BPO partnerships, and ensuring organizational success of Care Operations. This hybrid role, based in NYC, is part of the Care Operations team and plays a critical role in ensuring excellence in stakeholder engagement at scale. What you'll do: • Ensure execution of the Care Operations roadmap, partnering closely with Product to ensure operational goals are aligned and executed effectively, • Accelerate and own our deployment of AI tools throughout the member support journey, • Further innovate to identify opportunities to iterate and improve on operational processes, • Identify, select, and onboard accretive partnerships to drive in-year operational efficiencies, • Ensure organizational effectiveness, setting operating cadences, advancing strategic initiatives, and fostering employee engagement, • Successful deployment and engagement with AI tools in process and deflection, • Execution of the Care Operations strategic roadmap on-time and with measurable impact, • Improvement in cost to serve and cost per interaction for Care Operations Required: • 5+ years of experience in healthcare operations, start-ups, consulting, or services, • Experience in deploying agentic AI tools in the support journey, • Experience with leading support tools like Zendesk and related process optimization, • Background in product management or collaborating with Product teams, • Background in consulting or product management a plus, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.