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  • Room Attendant
    Room Attendant
    1 month ago
    $21.59 hourly
    Full-time
    Clifton

    PURPOSE: A Room Attendant is primarily responsible for maintaining clean and attractive guest rooms, hallways and public areas in the hotel servicing guest rooms in accordance with hotel policy. The room attendant is responsible for stocking carts with room supplies, replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances, this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks. RESPONSIBILITIES: • Approach all encounters with guests and employees in a friendly service-oriented manner., • Maintain regular attendance in compliance with brand standards as required by scheduling which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)., • Always comply with brand standards and regulations to encourage safe and efficient hotel operations., • Thoroughly clean and restock the required number of guest rooms per shift., • Complete all pre-cleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart set-up., • Remove all trash and dirty linen from guest rooms., • Perform other tasks/jobs as assigned by the supervisor or manager., • May be required to disassemble furniture or items in the guest room to conduct deep cleaning., • Deep cleaning tasks may include but are not limited to changing the AC filter cleaning the AC coils. Requirements QUALIFICATIONS: • High School diploma or equivalent and/or experience in a hotel or a related field preferred., • This position requires strong attention to detail and the ability to communicate effectively with guests and team members verbally or in written form., • Must be able to convey information and ideas clearly., • Must work well in stressful high-pressure situations. Job Settings and Physical Demands: To perform the job successfully, the candidate must be able to stand and walk 100% of their workday. Lifting and carrying up to 45 lbs. may be necessary at times and bending and stooping are required. Job is performed indoors in a well ventilated area. Disclaimer This position is a part of the NYHTC Trades Union bargaining agreement** This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.

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  • Restaurant Floor Manager
    Restaurant Floor Manager
    1 month ago
    Full-time
    Manhattan, New York

    We are seeking an experienced Restaurant Floor Manager with a strong understanding of wine to join our team, working alongside our General Manager. The ideal candidate will bring a solid background in food service management and a passion for delivering outstanding guest experiences. As the Floor Manager, you will be responsible for maintaining the highest standards of service, food safety, and quality. This position demands a proactive leader with the ability to effectively manage staff, control inventory, and create a seamless dining experience for our guests. To succeed in this role, you should have solid management experience in a fast-paced restaurant environment and a strong understanding of front-of-house operations. Your leadership will be key in ensuring that both guests and staff have a memorable experience every day. Responsibilities Coordinate daily Front of the House restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Regularly review product quality Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity Estimate future needs for goods and cleaning products Ensure compliance with sanitation and safety regulations Manage restaurant’s good image and suggest ways to improve it Control operational costs and identify measures to cut waste Promote the brand in the local community through word-of-mouth and restaurant events Recommend ways to reach a broader audience Train new and current employees on proper customer service practices Implement policies and protocols that will maintain future restaurant operations Skills Proven work experience as a Restaurant Floor Manager Proven customer service experience as a manager Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff Familiarity with restaurant management software. (OpenTable and SevenRooms) Strong leadership, motivational and people skills Job Type: Full-time Pay: $80,000.00 - $95,000.00 per year Benefits: 401(k) Employee discount Paid time off Paid training Shift: 10 hour shift Evening shift Work Location: In person

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