Front Desk Medical Receptionist
8 days ago
Paramus
Job Description Job Summary We are seeking a dedicated Medical Receptionist to join our Practice. The ideal candidate will be responsible for providing exceptional front desk and administrative support in a medical setting. Tavelling to satelite location maybe required. Duties • Greet and assist patients in a courteous and professional manner, • Schedule patient appointments and maintain appointment calendars, • Verify insurance coverage, • Collect patient copays and balances, • Answer phones and check voicemail, as well as sort faxes and schedule any patients referred via fax., • Direct patient calls to correct clinical staff and providers. -Create to-do’s for appropriate staff/providers. Messages must be detailed and concise. • Handle patient inquiries and provide excellent customer service, • Assist with medical administrative support tasks as needed Skills • Experience working at the front desk of a hospital, dental office, or similar healthcare setting, • Proficiency in patient service and interacting with diverse patient populations, • Knowledge of medical terminology, Modernizing Medicine, and other medical systems is a plus, • Ability to perform insurance verification procedures accurately, • Advanced telephone, computer and multitasking skills when working with inbound and out bound calls., • Must exhibit, demonstrate and maintain outstanding customer service skills., • Completes all other assigned tasks to ensure efficient department function and work flow., • Escalates any billing/coding issues to billing department/Practice Manager., • Accurate understanding and application of client manual information to daily assignments., • Maintain acceptable levels of attendance and punctuality as specified in company and departmental policies., • Meet routine deadlines and work schedules as well as timely and accurate completion of special projects and any other duties as assigned., • Understand, support, enforce and comply with company policies, procedures and Standards of Business Ethics and Conduct., • Display a positive attitude as well as professional, polite, considerate and courteous conduct and treatment of others in the course of duties.