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Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: New York City, NY Overview: The Director of Finance is responsible for providing consistent leadership in the financial area of the hotel by focusing on the profitability of the business; maintaining accurate and timely financial reporting; ensuring acceptable levels on internal control; ensuring compliance with all federal, state, and local regulations and Highgate Hotels ‘s Standard Operating Procedures; and safeguarding owners/investors assets. Responsibilities: • Effectively manage and communicate cash flow related issues. This includes the accurate and timely preparation of monthly financial statements for the property: cash flow statements, management of receivables, payables, cash balances, control mechanisms and timely deposits of all funds., • Monitor hotel revenues and expenses and ensure the accurate recording in accordance with Highgate Hotels established guidelines. Monitors and controls Hotel’s cash flow and operating forecast., • Creates annual budgets and monthly variance analysis. Investigates and critiques variances to budget or to prior year and offer practical improvement methodologies to management., • Ensure hotels’ compliance on all regulatory licenses and permits, leases, contracts, legal agreements, and the proper execution of all operational taxes. Provide assistance to management in enforcing compliance on all these items., • Analyze financial data and operations in order to assist and advise management in maintaining the hotels’ financial objectives., • Complies with Standard Accounting policies and procedures and internal controls for finance and accounting operations, • Timely reviews and approval of all balance sheet accounts, including monthly bank reconciliation and general ledger account reconciliations., • Establish and continually audit all internal financial controls including purchasing, cash handling, disbursements, inventories, hotel assets, master keys, payroll, and employee records., • Successful completion of all internal and external financial audits, including coordination of work with CPA firms and delivering information requested by auditors on a timely basis., • Hire, train, supervise and develop staff, including coaching, counseling and discipline., • Maintain compliance with Highgate Hotels’ standards and regulations to ensure safe and efficient operation of the hotel. Directs or prepares all financial reports in accordance with Highgate Hotels’ requirements, meeting various due dates and deadlines, i.e: • Weekly: A/R & A/P Aging, Flash Reports, Payroll Reports, Revenue Updates, • Monthly: Financial Statements, Forecasting KeyStatistics Report, Cash Flow, • Annual: Budgets, 5-Year Plans, 5-Year Capital Plans, • Timely interacts with Executive Committee members to assure that property operations are on track and under control at all times., • Monitor hotels’ compliance in meeting required report deadlines and due dates and react accordingly., • Monitor the accurate production of the hotel daily operating report., • Executes other special projects and responsibilities as assigned. Qualifications:, • At least 5 or more years of Hospitality Finance/Accounting experience., • Prior Controller or Director of Finance experience, preferably at a premium-branded Hotel., • Excellent verbal and written communication skills., • Bachelor’s degree required preferably in Finance or Accounting., • Must supervise 2 or more employees, • Must be proficient in Windows, Company approved spreadsheets and word processing and in the operation of all hotel-specific systems.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Located in the heart of Manhattan’s Times Square, the iconic Row NYC has completed a $140+ million transformation of all guest rooms and public spaces. The hotel is surrounded by 24 Broadway theaters, is 1 block from Restaurant Row and is close to Jacob Javits Convention Center, Macy’s, Rockefeller Center, the Empire State Building and many of NYC’s top attractions. The hotel offers 1,331 newly built guestrooms with a variety of bedding configurations including king, queen, double/double and twin. Overview: The Engineering Manager is responsible for the day-to-day operations of the engineering department. In the absence of the Director, the Engineering Manager will assume the administrative, financial and operating aspects of the hotel as they relate to engineering. Responsibilities: • Assist in developing and implementing plans to maintain property, equipment, grounds and other assets in a safe and acceptable state of repair., • Ensure the hotel is in compliance with all local, state and federal laws., • Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention., • Create and post all Engineering staffs schedules., • Create and adhere to annual budget for department., • Assist in developing financial forecasts and actively participate in monthly profit/loss review meetings., • Create and implement preventative maintenance program for all hotel equipment., • Ensure all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards., • Actively participate in energy conservation programs., • Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner., • Ensure compliance with the Americans with Disabilities Act (ADA)., • Assist with the administration of all vendor contracts controlled by the engineering department., • Ensure that room maintenance requests are handled in a prompt and courteous manner., • Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary., • Assist as necessary with special projects and renovations., • Support and participate in all Highgate Hotel programs., • Lead and/or participate in Highgate Hotel Safety Committee. Qualifications:, • At least 3 years of supervisory or lead mechanic experience in a hotel or a related field; or a technical certificate with at least 1 year of supervisory or lead mechanic experience., • Stationary engineer’s license if required by local code., • HVAC, electrical, plumbing, boiler operations and general maintenance skills required, • High school diploma or equivalent required, • Long hours sometimes required., • Heavy work – Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Proficient in Microsoft Office Suite (Excel, Word, Outlook) with the ability to manage reports, logs, and departmental documentation., • Familiarity with Building Management Systems (BMS) and energy management practices is preferred., • Understanding of safety regulations, OSHA standards, and local building codes., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Drawing on the creative heritage of SoHo, ModernHaus is a place where art, community, and innovation come together in an unforgettable urban setting. For travelers craving fresh air and plenty of room to spread out, ModernHaus SoHo boasts 11,000 square feet of outdoor space— providing a rare resort experience in the heart of New York City. Take in rooftop views from the pool deck, relax amid lush vegetation on an outdoor lounge, or dine en plein air at the Veranda restaurant, which occupies a fully retractable glass greenhouse. Overview: The Staff Accountant is responsible for assisting the Director of Finance and Assistant Director of Finance in maintaining accurate and timely financial resporting; ensuring acceptable levels of internal control; ensuring compliance with all federal, state, and local regulations and Highgate Hotels Standard Operating Procedures; and safeguarding owners/investors assets. For this role, the emphais is placed on the management of Payroll, Income Audit and Accounts Receivable processing and collections Responsibilities: • Monitor, prepare, and communicate financial reports in accordance with Highgate Hotels required due dates., • Income Audit including entering information into the BiPortal on a daily basis., • Utilize and maintain time and attendance system and process, daily, weekly, and bi-weekly payroll and related information to include verifying payroll information, recording earnings/deductions., etc., • Prepare and input all required payroll journal entries., • Maintain responsibility for the daily Accounts Receivable credit, billing, and collection process., • Monitor payment requirements on groups or functions and process deposits., • Approve or decline credit requests., • Complete collection calls on each appropriate outstanding accounts and maintain collection files on each outstanding issue., • Review and approve the City Ledger transfers daily and communicate to supervisor any deviation from established Accounting policies and procedures., • Handle customer inquries in a professional and timely manner, provide customers with accurate invoices, statements, and schedules., • Process returned checks and credit card chargebacks., • Conduct monthly credit meetings and maintain minutes (including returned checks/chargeback logs, credit trace reports, write-off, bad debt allowances, etc.), • Partner with the Sales and Events Team by establishing customer credit, including but no limited to application processing, reference checks, credit limitation, direct billing list, and deposit requirements., • Maintain an efficient collection process to include organized filing and tracing system, issuing letter, monitoring returned checks and charge backs, performing collection calls and preparing bad debt write-offs., • Update daily revenue reports both for internal distribution and corporate distribution., • Monitor guest ledger, advance deposit ledger and any other related ledgers to ensure proper internal control., • Keep management aware of any unusual operation or financial occurances and/or significant deviations., • Reconcile invoices against ledgers or schedules to ensure accuracy of invoicing., • Assist in the monthly close process by posting journal entries that are related to daily/monthly responsibilities., • Ensure overall guest satisfaction by attentive listening and then immediately resolving guest issues or elevatiung to the Director of Finance or General Manager., • Cross-Train in other areas within the Accounting Department including accounts payable., • Ability to identify root causes of issues that may affect staff or guests and provide actionable and measurable solutions to improve efficiency, overall work environment, and/or guest experience Qualifications: • College courses in an associated or related field and/or related experience in an Hotel or Hospitality environment, • Must be proficient in Windows, Microsoft Office (Intermediate Excel and Basic Word), • Accounts Receivable and Payroll experience is preferred, • Hotel PMS Opera is preferred, • Flexible and long hours sometimes required, especially during the last and first few days of the month, • Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in a professional, attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meeting and trainings., • Maintain regular attendance in compliance with Highgate Hotels Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming., • Comply with Highgate Hotels Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guests or operational needs., • Perform other duties as requested by managment.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Hyatt Regency Times Square is perfectly located in the heart of Times Square excitement, situated directly on Broadway between 48th and 49th Streets. This iconic, ultra-modern, full-service hotel is surrounded by Broadway theaters and close to world-famous shopping and sightseeing. The hotel has 795 modern, newly renovated guestrooms. Overview: The Assistant Director of Finance is responsible for providing consistent leadership in the financial area of the hotel by supplying the accounting staff with guidance and training. He/she is also responsible for focusing on the profitability of the business, maintaining accurate and timely financial reporting, ensuring acceptable levels on internal control, ensuring compliance with all federal, state, and local regulations, and safeguarding owners/investors assets. Responsibilities: • Assist Director of Finance in timely preparation of monthly financial statements for the property, • Prepare, monitor, and accurately record hotel revenues daily by preparation of the Income Journal. Identify all variances to budget and last year., • Monitoring and control of hotel operations, cash flow and operating forecasts for the property, • Under guidance of Director of Finance maintain timely interaction with Department Heads to assure that property operations are on track and under control at all times, • Preparation of monthly bank reconciliations and general ledger account reconciliations for the property, • Supervision of accounting department staff, • Compliance with Highgate Accounting Policies and Procedures and internal controls for our finance and accounting operations, • Effectively manage and communicate related issues related to management of receivables, payables, daily cash balances, and timely deposits of all funds., • Monitor hotel revenues and expenses and ensure the accurate recording in accordance with Highgate Hotel’s established guidelines. Investigate and critique variances to budget or to prior year and offer practical improvement methodologies to management., • Analyze financial data and operations in order to assist Director of Finance and advise Department Heads in maintaining the hotels’ financial objectives., • With supervision of Director of Finance hire, train, supervise and develop staff, including coaching, counseling and discipline., • Preparation of any special reports, statements, etc., as requested., • Other special projects and responsibilities as assigned. Qualifications:, • Bachelors Degree, preferably in Accounting., • Strong PC skills including Excel, Word and financial accounting systems., • Strong organizational, analytical, verbal and written communication skills., • Long hours and sometimes required., • Hospitality related financial management and accounting experience desirable.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Complex Business Travel Sales Manager is responsible for effectively and proactively identifying, soliciting, and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting, closing, and maximizing performance of assigned accounts/territory to positively impact hotel revenues. Responsibilities: • Proactively drive top line revenue for transient sales segments to include volume transient & consortia for primary hotels through customer acquisition and development strategies and tactics., • Identify and research potential accounts/clients and prospect for new business opportunities, generate leads, and set up meetings/presentations with clients, buyers, influencers, and agencies that will keep the hotels pipeline consistently full of opportunities., • Manage annual account rate negotiations requests for proposal through required RFP platforms., • Maintain and participate in an active sales solicitation program., • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program., • Meet or exceed sales solicitation call goals as assigned by the Director of Sales & Marketing., • Invite clients to the hotel for entertainment, lunches, tours and site inspections as appropriate., • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property., • Initiate and follow up on leads., • Handle inquiries as part of Inquiry Day Program., • Monitor production of all top accounts and evaluate trends within your market., • Meet or exceed set goals., • Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)., • Meet and greet onsite contacts and travelers to garner and foster relationships, loyalty, and new opportunities., • Conduct outside sales calls 2-3 days per week, • Entertain clients as appropriate., • Abide by Prime Selling Time (PST)., • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space, building accounts, and logging activities., • Assist in the preparation of required reports in a timely manner., • Assist in implementing special promotions relating to direct sales segments, i.e. events, sales blitzes, etc., • Participate in industry trade shows and events which may require out of market travel., • Develop networking opportunities through active participation in community and professional associations, activities and events., • Develop a complete knowledge of company sales policies and SOPs and ensure knowledge of and adherence to those policies by the sales team., • Attend daily Highgate Hotel Business Review (HHBR) meeting., • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations., • Operate the Sales Department within established sales expense budget., • Participate in required M.O.D. and Saturday office coverage as needed and scheduled. Qualifications:, • College course work in related field helpful., • At least 2 years sales experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Must be skilled in Windows, Company approved spreadsheets and word processing., • Long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information.

Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: The Manhattan at Times Square is a convenient hotel with best Times Square location directly on Seventh Avenue in the heart of Midtown. This comfortable hotel is walking distance to the best Manhattan has to offer and is only steps from Broadway theaters, Times Square, Central Park, Rockefeller Center, Radio City Music Hall and much more. The Manhattan at Times Square has 659 oversized guestrooms. For guests seeking an upgraded experience, the hotel has unveiled their Executive Class accommodations; located on the 18th floor, these brand-new guestrooms feature ultra-modern amenities, plush bedding and marble baths. Overview: The Director of Outlets is responsible for coordinating, supervising and directing all property food and beverage operations, while maintaining a profitable F&B department and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. Responsibilities: • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees., • Supervise all F&B personnel., • Respond to guest complaints in a timely manner., • Prepare the F&B budget and monitor department performance with respect to the same. Perform any necessary follow-up, including forecasting., • Monitor industry trends, take appropriate action to maintain competitive and profitable operations., • Work with other Executive Committee members and keep them informed of F&B issues as they arise., • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention., • Coordinate and monitor all phases of Loss Prevention in the F&B department., • Prepare and submit required reports in a timely manner., • Organize and conduct department meetings on a regular basis., • Monitor quality of service and product., • Cooperate in menu planning and preparation., • Ensure timely purchase of F&B items, within budget allocation., • Oversee operations of the employee cafeteria., • Ensure compliance with all local liquor laws, and health and sanitation regulations., • Ensure departmental compliance with SOP’s., • Ensure the training of department heads on SOP’s, report preparation, technical job tasks., • Attend and/or conduct departmental and hotel training (CARE, One to One), etc., • Interview candidates for front-of-house F&B positions and follow standards for hiring approvals., • Conduct and/or attend all required meetings, including pre-conferenceand post-conference meetings., • Ensure overall guest satisfaction. Qualifications:, • At least 6 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and 4 or more years of related experience., • Must be proficient in Windows, Company approved spreadsheets and word processing., • Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations., • Long hours sometimes required., • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, including wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management., • Maintain a warm and friendly demeanor at all times.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Edging the bright lights of Broadway and the calm of Bryant Park, The Knickerbocker is a legendary New York landmark reborn as the first luxury hotel in Times Square. Filled with fabled legends, The Knickerbocker once played host to legendary political bigwigs, actresses, oil tycoons and sports figures—and it’s rumored the martini was invented here in the hotel. While historic details like the hotel’s gorgeous Beaux-Arts facade remain unchanged, a soothing new luxury aesthetic is offered within. The stunning transformation of this treasured Manhattan monument invites discerning travelers to discover 330 luxe guestrooms and suites boasting incredible views and bespoke furnishings. An air of posh authenticity embraces New York City’s premier luxury lifestyle hotel. Overview: The Executive Sous Chef is responsible for assisting in coordinating, supervising and directing all aspects of the hotel’s food production, while maintaining profitable F&B operations and high quality products and service levels. He/she is expected to provide training for all staff, meet corporate quality standards, establish and enforce food specifications, portion control, recipes and sanitation. The Executive Sous Chef is also responsible for controlling food and labor costs while maximizing guest satisfaction. Responsibilities: • Work with other F&B managers and keep them informed of F&B issues as they arise., • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention., • Coordinate and monitor all phases of Loss Prevention in kitchen areas., • Prepare and submit required reports in a timely manner., • Monitor quality of all food product and presentation., • Assist in preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans., • Oversee all aspects of the daily operation of the kitchen and food production areas., • Respond to guest complaints in a timely manner., • Ensure compliance with SOP’s in all outlets., • Ensure compliance with requisition procedures., • Conduct staff performance reviews in accordance with Highgate Hotel standards., • Understand, implement and monitor corporate promotions in outlets, including buffet and three-meal concept standards., • Know and enforce all local health department sanitation laws., • Work with the Executive Chef and the Director of F&B to create and implement menus., • Design and implement employee cafeteria rotating menu and oversee cafeteria operations., • Assist in coordinating, supervising and directing the Stewarding Department., • Assist in computing daily food cost., • Assist in proper training and direction of departmental assistants in compliance with company standards of quality, specifications, portion control, recipes, employee relations, sanitation, etc., • Understand daily forecasts and customer counts., • Coordinate all par stock levels., • Assess food portion size, visual appeal, taste and temperature of items served., • Assist in the direction and training of all chefs to ensure adequate operation in all outlets., • Assist in creating menus for prospective clients., • Review and approve weekly payroll., • Check food purchases for proper ordering, quality and price structure., • Oversee daily activities such as preparation for all food items, sanitation of the outlets, receiving daily inventories, log-on report and food cost report., • Communicate to Engineering any physical maintenance problems., • Assist catering sales on all special menus and price structures. Qualifications:, • A 2-year, 3-year or 4-year culinary degree and at least 4 years of progressive experience in a hotel or a related field., • Previous supervisor responsibility is required., • Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations., • Long hours sometimes required., • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Hyatt Regency Times Square is perfectly located in the heart of Times Square excitement, situated directly on Broadway between 48th and 49th Streets. This iconic, ultra-modern, full-service hotel is surrounded by Broadway theaters and close to world-famous shopping and sightseeing. The hotel has 795 modern, newly renovated guestrooms. Overview: Accepts all purchased products into the Hotel, verifying the accuracy of delivery to purchase orders. Maintains storeroom in accordance with standards and rotates stock accordingly. Issues and delivers items to departments in accordance with the requisition policies and procedures. Conducts inventories. Maintains and upholds the Hotel's standards. Responsibilities: • Review all Food & Beverage orders to be received., • Review emails with information on orders from the Director of Procurement and the Food & Beverage Team., • Daily Purchasing Line up., • Inspect all goods thoroughly, • Refuse acceptance of damaged, unacceptable, or incorrect items applying credit memos., • File completed requisition order sheets., • Receive and check all Food & Beverage product and rotate appropriately (FIFO System), • Take the temperature with HACCP handheld for records., • Put away all receive goods in the proper location and rotate, • Place 2nd Run of produce returned or not received., • Receive and check all product orders with PO’s., • Issue internal credit memos when discrepancies or price error., • File food & beverage POs received., • Log packages received from FedEx / UPS and email departments for pickup., • Put away all equipment., • Control and Clean Loading dock outside receiving area, • Assist in the daily operation of the storeroom to include, but not limited to, reconciling items to purchase orders to verify the accuracy, rotating stock, and conducting inventories., • Following predetermined delivery routes and procedures, • Fulfilling requisitions and delivering them in an efficient manner in accordance to the SOP of property, • Daily Routine Clean Receiving area, Floors, and equipment, • Facilitate and Complete Routine Deep cleaning of Shelving and coolers with minimal supervision Qualifications:, • Associate's degree OR equivalent years of experience and education - required, • Minimum one-year related experience in similar title and level - required, • Experience within luxury brand/markets – preferred, • Valid Driver’s License and Insurance – Required

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Overview: The Group & Event Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. Responsibilities: • Meet or exceed set goals., • Operate the Sales Department within established sales expense budget., • Participate in required M.O.D. and Saturday office coverage as scheduled., • Initiate and follow up on leads., • Maintain and participate in an active sales solicitation program., • Monitor production of all top accounts and evaluate trends within your market., • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program., • Meet or exceed sales solicitation call goals as assigned by the Director of Sales., • Invite clients to the hotel for entertainment, lunches, tours and site inspections., • Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc., • Assist in the preparation of required reports in a timely manner., • Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)., • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property., • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts., • Meet and greet onsite contacts., • Abide by Prime Selling Time (PST)., • Develop networking opportunities through active participation in community and professional associations, activities and events., • Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up., • Entertain clients., • Handle inquiries as part of Inquiry Day Program. Qualifications:, • College course work in related field helpful., • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Must be skilled in Windows, Company approved spreadsheets and word processing., • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Hyatt Regency Times Square is perfectly located in the heart of Times Square excitement, situated directly on Broadway between 48th and 49th Streets. This iconic, ultra-modern, full-service hotel is surrounded by Broadway theaters and close to world-famous shopping and sightseeing. The hotel has 795 modern, newly renovated guestrooms. Overview: The Revenue Analyst is integral to the success of the Hotel's Revenue Management team. The position will be responsible for the preparation of revenue reports that will assist the Director of Revenue in implementing the Hotel's yield strategies. In addition, the Revenue Analyst will be required to review and analyze reports such as Demand 360, STR, Agency 360 and other measurement tools and present revenue opportunities for the hotel. Responsibilities: • Accurate preparation and distribution of daily, weekly, monthly revenue reports. The reports include market segmentation analysis, production reports, source contribution analysis, daily pick-up reports, preferred guest program analysis, etc., • Assist with ensuring all rates are loaded and inventory maintenance is correct., • Perform audits and maintenance on all systems such as PMS, CRS, RMS, and Sales & Catering Systems to ensure content and information is correct., • Communicate strategies and procedures to other departments as required., • Maintain group pick-up reports and communicate with Sales regarding upcoming groups cut-offs., • Must be knowledgeable of all rates, room types, and hotel product., • Participate in weekly revenue management meetings., • Prepare Revenue Management Report information for all related meetings., • Monitor and analyze the competition daily / weekly through shop reports and the Internet to identify selling strategies and market trends., • Act as the Director of Revenue in their absence., • Assist in preparing short and long term forecasts., • Provide administrative support for the Revenue Management Team., • Review and analyze reports such as OTA Insights, STR, Demand 360, and other measurement tools and present revenue opportunities., • Update MAR's in Delphi (or other Sales & Catering System) as required under the guidance of the Revenue Managers to ensure optimal use by sales team, • Analyze local events and activities and project the effect of opportunities they create., • Prepare 14 Day Forecast for distribution to Management team so proper staffing levels are achieved., • Conduct Group audit checks (at least monthly) to ensure Delphi and the Property Maintenance System are in balance., • Place test calls to Central Reservation Office (CRO) and property to ensure accuracy of rate quoting, restrictions and selling approach., • Ensure accuracy from the daily Flash Report., • Be knowledgeable of all special rates and promotions., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Qualifications:, • Minimum of 1 year experience in the Hospitality, preferably in Hotel Management, • Bachelor’s Degree, • Knowledge of all industry reports such as STR, Demand 360, OTA Insights, etc., • Proficient in Microsoft Excel, Word, Power Point, • Ability to work quickly in a high-pressure & high stress environment, • Ability to communicate clearly both verbally and in writing, • Excellent time management skills, • Exceptional with details and follow up, • Flexible and long hours sometimes required.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: M Social Hotel Overview: The Revenue Analyst is integral to the success of the Hotel's Revenue Management team. The position will be responsible for the preparation of revenue reports that will assist the Director of Revenue in implementing the Hotel's yield strategies. In addition, the Revenue Analyst will be required to review and analyze reports such as Demand 360, STR, Agency 360 and other measurement tools and present revenue opportunities for the hotel. Responsibilities: • Accurate preparation and distribution of daily, weekly, monthly revenue reports. The reports include market segmentation analysis, production reports, source contribution analysis, daily pick-up reports, preferred guest program analysis, etc., • Assist with ensuring all rates are loaded and inventory maintenance is correct., • Perform audits and maintenance on all systems such as PMS, CRS, RMS, and Sales & Catering Systems to ensure content and information is correct., • Communicate strategies and procedures to other departments as required., • Maintain group pick-up reports and communicate with Sales regarding upcoming groups cut-offs., • Must be knowledgeable of all rates, room types, and hotel product., • Participate in weekly revenue management meetings., • Prepare Revenue Management Report information for all related meetings., • Monitor and analyze the competition daily / weekly through shop reports and the Internet to identify selling strategies and market trends., • Act as the Director of Revenue in their absence., • Assist in preparing short and long term forecasts., • Provide administrative support for the Revenue Management Team., • Review and analyze reports such as OTA Insights, STR, Demand 360, and other measurement tools and present revenue opportunities., • Update MAR's in Delphi (or other Sales & Catering System) as required under the guidance of the Revenue Managers to ensure optimal use by sales team, • Analyze local events and activities and project the effect of opportunities they create., • Prepare 14 Day Forecast for distribution to Management team so proper staffing levels are achieved., • Conduct Group audit checks (at least monthly) to ensure Delphi and the Property Maintenance System are in balance., • Place test calls to Central Reservation Office (CRO) and property to ensure accuracy of rate quoting, restrictions and selling approach., • Ensure accuracy from the daily Flash Report., • Be knowledgeable of all special rates and promotions., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Qualifications:, • Minimum of 1 year experience in the Hospitality, preferably in Hotel Management, • Bachelor’s Degree, • Knowledge of all industry reports such as STR, Demand 360, OTA Insights, etc., • Proficient in Microsoft Excel, Word, Power Point, • Ability to work quickly in a high-pressure & high stress environment, • Ability to communicate clearly both verbally and in writing, • Excellent time management skills, • Exceptional with details and follow up, • Flexible and long hours sometimes required.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: The Muse New York, NY Overview: The Director of Revenue Management is responsible for identifying and maximizing all potential revenue opportunities for the hotel. In today’s lodging environment, understanding channel and yield management is critical for maximizing revenues. The Director of Revenue Management is responsible for formulating long and short-term Revenue Management strategies and for overseeing their successful execution towards the advancement of RevPAR market share. This includes the analysis of revenue potential generated by the transient and group market segments as well as the market segmentation within transient and group. One will combine this with catering and space utilization as well as other revenue considerations (i.e.: golf, spa, etc.) in order to determine the appropriate mix of business to achieve revenue potentials every day of every year. Responsibilities: • Establish hotel pricing levels in all segments and all room types., • Responsible for the daily room inventory management process and daily pricing process., • Monitor competitor rates, positioning, strategies and data; maintain understanding of the dynamics of the local market and demand generators and present appropriate action plans to management., • Monitor and communicate fluctuations in occupancy to operational departments so they can effectively manage staffing requirements and increase efficiency., • Analyze local events and activities and project the effect of opportunities they create., • Understand the macro and micro-economic variables affecting supply and demand in the local marketplace and use this knowledge to create accurate operational and financial room revenue forecasts., • Perform unconstrained demand analysis to determine optimal business mix., • Responsible for all short and long term forecasts including Weekly Forecasts, 30 60 90 Forecasts, In the month forecasts, and Full year forecasts., • Oversee process for evaluating all opportunities for contracted business (group, wholesale, corporate negotiated, etc.) presented through the Sales department. Ensure that process enables high speed of response while maximizing profits., • Responsible for the maintenance of any software programs which contribute to the management of rooms revenue, including the CRS, RMS, PMS and Sales & Catering system., • Monitor RevPAR index on STR report and provide critical analysis of performance on weekly and monthly basis., • Prepare annual Rooms revenue budget., • Chair weekly Revenue Strategy meetings in order to formulate and disseminate strategies and tactics. Ensure that prior decisions are re-visited in this forum in order to evaluate their effectiveness and promote learning., • Prepare and present monthly and or quarterly presentations to ownership., • Ensure all distribution channels have correct content and pricing., • Develop and maintain a close relationship with the market manager of all OTAs to maximize the opportunities with these channels., • Develop and maintain relationships with other market Directors of Revenue to create a network of peers in your community, • Actively develop all subordinates, ensuring that they have opportunities to grow their Revenue Management and leadership skill base through personal attention, internal/external training and participation in industry events., • Responsible for Digital Marketing such as pay per click campaigns, e-mail blasts, GDS advertising, etc., • Establish and communicate sales strategy for day, week, month and rolling 12 months., • Communicate any strategy changes or update any calendars for the sales team to use., • Analyze prior night successes: Did the hotel sell out? Were the right decisions made for overselling? Address the opportunities in Highgate Hotel Business Review (HHBR) morning meeting., • Place test calls to Central Reservation Office (CRO) and property to ensure accuracy of rate quoting, restrictions and selling approach., • Manage and communicate group cut off dates and verify pick up to actual block and cut-off dates., • Ensure accuracy from the daily Flash Report. Review actual performance versus Potential performance., • Complete all required month end reports with detailed analysis. If necessary, complete action plans for the property to follow to create additional production/revenue., • Review Agency 360 reports for trends, booking windows and sources of business as well as rates compared to competition., • Review volume account production with Transient Sales Manager and Director of Sales., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Qualifications:, • Minimum of 4 years experience in the Revenue Management field, • Bachelor’s Degree, • In-Depth knowledge of all industry reports such as STR, Agency 360, Demand 360, OTA Insights etc., • Proficient in Microsoft Excel, Word, Power Point, • Ability to work quickly in a high-pressure & high stress environment, • Ability to communicate clearly both verbally and in writing, • Excellent time management skills, • Exceptional with details and follow up, • Flexible and long hours sometimes required.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: The word is out. Arthouse Hotel New York City now features newly renovated guest rooms and suites, bringing hip, vintage charm and boutique style to Manhattan’s Upper West Side. Setting a new standard for NYC hotels, our century-old building retains many of its historic accents, offering a warm sense of space you won't find anywhere else in the neighborhood. Stepping into our timeless yet cozy lobby, you are greeted by custom artwork, the original antique fireplace and a 1920s French elevator system. Marrying comfort with cutting-edge design, sophisticated style and whimsical fun, Arthouse Hotel New York City is your perfect pied-a-terre in Manhattan whether work or play brings you to town. Walking distance from NYC icons like Central Park, Lincoln Center, the Museum of Natural History, and numerous city subways, our hotel offers a quiet escape from Manhattan's hustle and bustle. Arthouse Hotel welcomes guests of all abilities to the Upper West Side. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs. For more information, please see our Accessibility Statement. Overview: The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency. Responsibilities: • Assist the Director and Assistant Director of Front Office with managing the Front Office operation; in addition to providing support to other departments in the hotel (F&B, Housekeeping and Engineering), • Provide strong lobby presence to assist front desk agents and guest, • Provide all aspects of shift coverage in F&B operations as needed, • Balance the hotel room type inventory, • Ensure all areas of the lobby, Mezzanine level and F&B operations are functioning to Paramount standards (e.g. cleanliness, guest only in authorized areas, bathroom cleanliness, outdoor cleanliness and conditions, elevator cleanliness and functionality, Signage standards), • Monitor and action Nor 1 upsell program, • Handle guest’s special requests and customer complaints during shift., • Perform all other front desk duties and responsibilities., • Investigate and handle complaints, disturbances, emergencies, etc. during shift, • Manage Employee Payroll, track attendance ADP, time edits, and conduct call-arounds for OT as needed, • Coach, train, counsel hourly associates and administer discipline as needed, • Perform some Night Audit functions, able to review all Night Audit related functions and able to produce Night Audit reports., • Prepare, copy, and distribute reports as required., • Handle special guest requests., • Attend and contribute to periodic meetings to maintain favorable working relationships among employees and promote maximum morale, productivity, and efficiency., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required. Qualifications:, • At least 5 years of progressive experience in a hotel or related field; or a 2-year college degree and a minimum of 3 years of progressive experience in a related field; or a 4-year degree and a minimum of 1 year of progressive experience in a related field., • Previous supervisory responsibilities, • Must be proficient in Windows, Company approved spreadsheets and word processing., • Long hours sometimes required., • Sedentary work, exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by manager

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Overview: We are seeking an experienced Lifestyle Hotel Complex General Manager to lead two of our dynamic, properties.The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotels. Responsibilities: • Tour the operating departments daily, making adjustments as needed via department heads., • Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts., • Meet all financial review dates and corporate directed programs in a timely fashion., • Hold a monthly financial review with all department managers, M.O.D.'s and available supervisors., • Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures., • Develop managers for future advancement through competency training and corporate sponsored training programs., • In conjunction with the Director of Sales, conduct a daily HHBR meeting focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls., • Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis., • Participate in required M.O.D. coverage as scheduled., • Maintain direct contact with and monitor the development of management trainees., • Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance., • Oversee and assist in the Highgate Hotel budget process as required., • Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments., • Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation., • Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer., • Ensure complete processing of invoices daily by using the A/P process., • Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar., • Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers., • Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees., • Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast., • Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff., • Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended., • Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.’s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff., • Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps., • Perform any other duties as requested by the Vice President or Regional Director of Operations., • Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s., • Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort., • Be in the public areas during peak times, greeting guests and offering assistance as needed., • Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur., • Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies., • Complete required corporate training modules, and become certified to train those as required., • Ensure that all scheduled meetings take place on the property. Qualifications: • At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Job Description Reporting to the Hotel Manager, the Night Hotel Manager’s primary function is to manage the nightly operations of the Hotel. He/she acts as the manager on duty to all Guests and personnel. Furthermore, he/she represents the Hotel Manager during his/her absence overnight. RESPONSIBILITIES: • Provide management cover and operational assistance during the night in the absence of Department Managers in order to ensure seamless delivery of quality service to the standard experienced during the day, • Maintain high standards of personal appearance and grooming, outlined by Fairmont Hotels and Resorts grooming policy, and ensure compliance for all overnight colleagues, • Oversee hotel operations for all operational departments during the overnight, including Front Office, Royal Service, Housekeeping, In-Room-Dining, Culinary, Stewarding, Engineering and Security, • Responsible for the overnight cleaning and maintenance programs, and oversee 3rd party contractors and special projects in collaboration with the Director of Housekeeping, Director of Rooms, Director of Engineering, Director of Food and Beverage., • Perform the duties of the Night Manager two nights per week, and anytime required and carry out the Night Audit function including the provision of systems expertise as laid down by company requirements, • Ensure all internal controls are performed according to company requirements, • Handle walked guests, guest concerns and resolve any problems experienced by guests or visitors in the absence of the relevant managers, • Be fully conversant with all statutory fire, legal, bomb, health and safety procedures and to take control in the event of an emergency, • Follow previously determined “on the day” sales strategy in order to achieve maximum optimum rate, • Ensure the security of the hotel, its guests and visitors through regular checks and patrols throughout the night in conjunction with set procedures, • Act as a point of contact for all guests during their stay, • Recruit, train and develop Night Audit colleagues, • Manage staff schedules, wages, contracts and performance, • Effectively implement and deliver service standards in accordance to stipulated SOP’s, • Through delivery of service initiatives, complete guests satisfaction in front office, • Motivate and ensure colleagues of all departments are is fully updated, • Ensure all guests are treated courteously, • Complaints and problems are resolved and requests for special services are carried out, • Preparation of customer bills, • Use of all systems currently used by each section of front office, • Log all absenteeism and employee lateness, • Complete special projects in a timely manner as required by Director of Front Office, Division Heads, Hotel Manager and Managing Director, • At least 4 years prior Management experience in Front Office and/or Housekeeping, • Previous PMS experience and expert Opera skills required, • Computer literate in Microsoft Window applications required, • University/College degree in a related discipline an asset, • Must possess a professional presentation, • Strong interpersonal and problem solving abilities, • Highly responsible & reliable, • Ability to work well under pressure in a fast paced environment, • Ability to work cohesively with fellow colleagues as part of a team, • Ability to focus attention on guest needs, remaining calm and courteous at all times Additional Information All your information will be kept confidential according to EEO guidelines.

Position: National Business Developer Location: Remote + Travel Travel: Up to 50% Reports to: Director, Commercial Sales Status: Full-Time / Permanent Base Salary: $130,000-$150,000 Per Year Incentives: Performance-Based Quarterly Bonuses (Estimated Total Compensation: ~$200,000+) Position Overview SavATree is seeking an experienced National Business Developer to drive enterprise growth across assigned commercial verticals. This role is responsible for identifying, developing, and securing national and regional service agreements with multi-location organizations while expanding SavATree’s presence within key commercial markets. Targeted verticals may include commercial real estate, property management, multifamily housing, senior living, hospitality, healthcare systems, logistics and distribution, and other multi-location commercial property operators. Beyond securing initial engagements, this role is responsible for expanding relationships across client property portfolios, coordinating service delivery across SavATree markets, and developing long-term national partnerships that generate recurring revenue and sustained account growth. The National Business Developer will work closely with local SavATree market leadership both before and after contract execution to ensure solutions align with operational capabilities, client expectations are met, and opportunities for portfolio expansion are captured. This is a high-impact enterprise sales role focused on complex relationship development, national account strategy, and long-term revenue growth. Key Responsibilities Enterprise Business Development Identify and pursue national and regional opportunities within assigned commercial verticals Build relationships with corporate decision-makers, real estate leaders, and procurement teams Secure national and regional service agreements with multi-location organizations Develop long-term partnerships that generate recurring revenue and expand across client property portfolios Account Expansion & Relationship Growth Expand client relationships after initial engagement through additional services, geographies, and properties Identify opportunities to scale service delivery across the client’s national or regional footprint Develop long-term account strategies that drive portfolio-wide adoption of SavATree services Market Coordination Partner with SavATree regional and local market leaders to design scalable service solutions Coordinate service delivery across multiple SavATree markets for national clients Ensure smooth transitions from sales to operations and maintain alignment throughout the account lifecycle Strategic Account Acquisition Lead enterprise-level sales cycles from prospecting through contract execution Develop customized service solutions aligned with client operational and property management needs Represent SavATree at industry events and key networking opportunities Pipeline & CRM Management Maintain accurate pipeline tracking and forecasting within CRM Advance opportunities through defined sales stages Provide regular reporting on pipeline development and sales performance Qualifications Required 7+ years of B2B enterprise sales experience, preferably in multi-location service environments Proven track record selling complex service agreements to national or regional organizations Experience managing long sales cycles and executive-level relationships Demonstrated success generating and expanding multi-million-dollar accounts Ability to travel nationally as required Preferred Experience in commercial landscaping, arboriculture, facilities services, HVAC, roofing, paving, or other property-related services Established network within commercial real estate, property management, facilities management, or related industries Experience coordinating service delivery across multiple geographic markets Key Competencies Enterprise relationship development Strategic national account planning Complex contract negotiation Portfolio expansion and account growth Cross-market coordination Executive communication and presentation We want everyone to be able to identify and achieve their own version of success, which means giving each team member the room and opportunity to grow. To ensure that everyone has the best chance to succeed, we invest heavily in training and continuing education. We make it easy for you to reach out and get the help you need, even when it’s from the other side of the country. This means actively fostering a collaborative culture where we come together to learn from each other and help each other succeed. We pride ourselves on creating an environment where each employee has the resources and opportunities to advance his or her career and become a go-to subject matter expert. That’s why we often say that when you work here, you thrive here. SavATree is an equal opportunity employer and a Drug Free Workplace

Job Description Position Title: Events Administrative Assistant Salary: $75,000 - $80,000 Other Forms of Compensation: Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A ! Job Summary Point Seven is a renowned seafood restaurant celebrated for its globally inspired, sustainably sourced menu and refined private dining spaces. From corporate luncheons to large-scale celebrations, we deliver exceptional culinary experiences in a sophisticated setting. Position Overview: We are seeking a highly organized and proactive Events Administrative Assistant to support our Events Director and team. This role is pivotal in coordinating catering logistics, managing event operations, and ensuring seamless communication across culinary, service, and sales departments. The ideal candidate thrives in a fast-paced environment, excels at multitasking, and is passionate about delivering outstanding guest experiences. Event Coordination & Sales Support * • Assist in promoting and selling event space; collaborate with operations to ensure flawless execution., • Maximize event revenue through strategic menu planning and upselling enhancements., • Manage leads and inquiries via Tripleseat and other platforms with timely follow-up., • Prepare and distribute Banquet Event Orders (BEOs) and related documentation., • Oversee full event lifecycle: proposals, contracts, payments, floor plans, rentals, and post-event follow-up., • Conduct client walkthroughs and greet hosts at event start to ensure satisfaction., • Handle last-minute adjustments and ensure all details are executed as planned., • Maintain accurate event details in reservation systems and internal platforms., • Update event menus and materials in Canva, Tripleseat, and other tools., • Place orders for specialty items (e.g., kosher meals, rentals, florals)., • Flexibility to work weekends and evenings as needed., • Adhere to time and attendance policies.Qualifications:, • Strong organizational, planning, and time management skills., • Ability to manage multiple projects and deadlines in a dynamic environment., • Excellent communication and interpersonal skills., • Highly proficient in event management platforms (e.g., Tripleseat) and design tools (e.g., Canva). Restaurant Associates is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Associates at Restaurant Associates are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Restaurant Associates maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Req ID: 1515173 Restaurant Associates Michael Abbey [[req_classification]]

Job Description Hogsalt is seeking a Full-Time HVAC and Refrigeration Repair Technician to support our current restaurants in New York. Benefits: • Partially subsidized medical insurance, • 401(k), • Life insurance, • Bonus opportunities, • Vision insurance, • Paid time off, • Sick pay, • Dining benefits, • Partially subsidized dental Insurance, • Training reimbursement, • On-the-job training, • Year round work, • Minimum of 2 years in-field experience with commercial HVAC and Refrigeration, • Knowledge of kitchen facilities and equipment is preferred, • Able to read and interpret blueprints, schematics, and wiring diagrams, as well as have a working knowledge of electrical systems, • Individuals with hotel maintenance experience are encouraged to apply, • Must be able to reliably commute to Manhattan or provide a reliable vehicle, • Hogsalt covers on-duty parking expenses, • Compensation for travel mileage, • Must have a valid driver's license, • Must be available to work up to 40 hours per week, • Set weekly schedule, • Sunday- Thursday, • Early morning to early afternoon, • Perform repairs in the following areas. Some familiarity with associated manufacturers is preferred, • HVAC - LG, Daikin, Captive Aire, Accurex,, • Refrigeration - Glastender, Continental, Cooltec, • Plumbing - Toto, Crown, Everpure, • Electrical - Siemens, Square D, Eaton, • Kitchen equipment - Rational, Jade, Pitco, Southbend, • General restaurant maintenance, • Respond to maintenance requests from restaurants in a timely fashion, • Perform regular property inspections, • Work well independently and on a team, • Advise restaurant managers on a variety of technical engineering issues READY TO JOIN OUR TEAM? Your time is valuable! Apply directly to this ad! We look forward to meeting you! Hogsalt está buscando un técnico de reparación de refrigeración y HVAC a tiempo completo para apoyar a nuestros restaurantes actuales en Nueva York. El candidato debe sentirse cómodo con la comunicación verbal y escrita en inglés.. Beneficios: * Seguro médico * 401(k) * Seguro de vida * Oportunidades de bonificación * Seguro de visión * tiempo libre remunerado * paga por enfermedad * Beneficios gastronómicos * Seguro dental * Reembolso de formación * En el trabajo de formación Experiencia y calificaciones: * Mínimo de 2 años de experiencia en el campo con HVAC y refrigeración comercial. * Se prefiere el conocimiento de las instalaciones y equipos de cocina. * Capaz de leer e interpretar planos, esquemas y diagramas de cableado, así como tener conocimientos prácticos de sistemas eléctricos. * Se anima a las personas con experiencia en mantenimiento de hoteles a postularse. * Debe poder viajar de manera confiable a Manhattan o proporcionar un vehículo confiable * Hogsalt cubre los gastos de estacionamiento de servicio * Compensación por kilometraje de viaje * Debe tener una licencia de conducir valida * Se requiere certificación universal de la EPA Turno y Horario: * Debe estar disponible para trabajar hasta 40 horas por semana. * Establecer horario semanal * Domingo Jueves * Desde primera hora de la mañana hasta primera hora de la tarde * La jornada laboral de 8 horas es típica Responsabilidades laborales: * Realice reparaciones en las siguientes áreas. Se prefiere cierta familiaridad con los fabricantes asociados. * HVAC - LG, Daikin, Aire Cautivo, Accurex, * Refrigeración - Glastender, Continental, Cooltec * Plomería - Toto, Crown, Everpure * Electricidad - Siemens, Square D, Eaton * Equipos de cocina: Rational, Jade, Pitco, Southbend * Mantenimiento general de restaurantes * Responder a las solicitudes de mantenimiento de los restaurantes de manera oportuna. * Realizar inspecciones periódicas de la propiedad. * Trabajar bien de forma independiente y en equipo. * Asesorar a los gerentes de restaurantes sobre una variedad de cuestiones de ingeniería técnica. * Reporte al Director de Instalaciones y Gerente de Instalaciones Hogsalt no es el típico grupo de restaurantes. Los huéspedes nos conocen por nuestros espacios de transporte y nuestras tarifas suntuosas, pero de lo que estamos más orgullosos es de la generosidad que brindamos a nuestros equipos. Nuestro equipo de servicio reinventa la hospitalidad con energía y sentido de diversión. Nuestro equipo culinario elabora platos clásicos con tanta habilidad que recordará por qué se convirtieron en clásicos. No importa cuál de nuestros más de 20 restaurantes visite, verá que somos una organización que hace felices a las personas, a nuestros invitados y a nosotros mismos. ¿LISTO PARA UNIRTE A NUESTRO EQUIPO? ¡Aplica directamente a este anuncio=!

Job Description To coordinate the human team, as well as the resources available to optimize the service, supervising compliance with the protocols established by the company, maintaining quality standards, achieving the highest level of customer satisfaction and the highest profitability for the company. FUNCTIONS TO BE PERFORMED: • Manage and coordinate the activities of PrimosHome., • Be responsible for creating action strategies to resolve incidents., • Be responsible for the resolution of daily incidents by organizing the team and, if necessary, by resolving it on his or her own. These incidents can be with final customers, customers-suppliers or apartments., • Know the functioning of each section with the roles to be performed by each worker., • Identify among the team the person who can perform the work of second on board during your absence., • Be ultimately responsible for the actions of the teams you are responsible of., • Plan tasks, organize and lead the sections you are in charge of, coordinating their day-to-day work., • Be responsible for opening and closing new apartments optimally. Planning the team involved and the timings of the process., • Meet the demands of the guests, listening to suggestions, criticisms, and complaints, and provide the appropriate solution to conflicts or problems that may occur., • Communicate actively and transversally with the Account Manager (director of the Madrid office) and follow the guidelines set by the Director of Services and the Operations Director., • Keep records up to date and ensure compliance with quality control standards., • Document each service. Perform a global analysis at the end of the day to analyze the work done and propose improvements with the whole team., • Train the staff in case of needing new members in the team., • Manage merchandise and warehouses, inventory control: define maximum and minimum stocks in existence SKILLS – PERSONAL PROFILE: • High responsibility., • Proactivity., • Good communication., • Dynamic., • Ability to establish relationships., • Empathic., • Eagerness to excel., • Good physical presence and personal care., • Coaching. REQUIREMENTS – PROFESSIONAL PROFILE: • Advanced vocational training, further and constant training., • Experience of at least 2 years in the hospitality sector as Manager., • Experience and leadership skills: strong leadership and organization., • Team management capacity and their training., • Positive attitude toward service., • Capacity to work under pressure., • Restlessness, flexibility of dedication according to the needs., • Ease of learning., • Good management of interpersonal relationship skills., • Negotiation capacity and conflict management., • Commercial skills., • Discretion about the management of the different aspects employees - company., • Perfect knowledge of the protocols of operations., • Management knowledge. Familiarization with work methodology., • English – Spanish command., • Office handling., • CRM. NOTES: IMMEDIATE AVAILABILITY. EXCLUSIVE DEDICATION. SOCIAL SECURITY REGISTRATION.

Job Description About the Role As a Trailborn General Manager / Managing Director, you are the driving force behind the overall success of the property. With a focus on elevating guest service, building and supporting a strong and engaged team, and the financial and operational performance of the property. You will directly oversee all departments, including but not limited to: Rooms, food & beverage, facilities, and administrative functions. Essential Functions Guest Experience • Champion a service-first culture that ensures every guest has a meaningful and memorable experience., • Resolve complex guest issues and complaints with professionalism, urgency, and empathy., • Foster a proactive hospitality culture by staying present and visible during key operating hours., • Lead the execution of daily operations, ensuring adherence to Trailborn brand standards., • Oversee the development/management of operating budgets, labor controls, and department expenses., • Monitor and maintain quality standards in cleanliness, safety, food and beverage, and guest amenities., • Build, lead, and inspire a high-performing team aligned with Trailborn’s Values., • Set performance goals, conduct evaluations, and ensure ongoing training and development., • Act as the primary liaison between the property and corporate leadership., • Participate in business reviews, revenue strategy sessions, and property performance reporting., • Drive local partnerships and community engagement opportunities aligned with the Trailborn brand. Qualifications • 5+ years of progressive hotel leadership experience, including experience as a General Manager or senior leader at a full-service or lifestyle hotel., • Prior experience working within a big brand and/or a Marriott-managed/franchised property is strongly preferred., • Proven ability to lead large, diverse teams and manage complex operations., • Financial acumen with experience in budgeting, forecasting, and P&L accountability., • Strong problem-solving skills and a proactive, solution-oriented mindset., • Excellent interpersonal, communication, and organizational skills.

Job Description Overview Opportunity: Complex General Manager With anticipated growth in the New York City region, HHM Hotels is seeking a Complex General Manager to lead and manage two select service properties. As Complex General Manager, you will be responsible for overseeing hotel operations to maximize profitability and deliver a high level of guest satisfaction in one of the most competitive hospitality markets in the world. Your Growth Path Regional Director of Operations – Vice President of Operations Your Focus Leadership • Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability., • Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues., • Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals., • Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance., • Associate or Bachelor’s Degree in Business, Hospitality or a related field., • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Free Basic Life Insurance, • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Quarterly Bonuses and Incentives, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Technology Reimbursements Work Environment and Context • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching. People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job DescriptionDescription: Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. We are seeking a General Manager of Performance. The General Manager of Performance is the caretaker of every guest's golf journey. The General Manager of Performance is charismatic, people-oriented, gets to know Guests on a first-name basis, demonstrates proficiency with our golf simulators and other equipment, and is able to drive revenue in golf-specific offerings, including membership, game improvement, and leagues. This individual is a strong leader integral to a location’s success, responsible for overseeing and managing all golf operations at the location. The General Manager of Performance reports directly to the National Director of Golf. Responsibilities include the following: • Hire, manage, and train morning and afternoon golf staff, including Assistant General Manager of Performance, • Manage P&L of the location for golf-specific & retail offerings; achieve quarterly revenue targets, • Liaise with Director of Instruction to manage golf coaches availability and performance to meet location’s lesson & fitting revenue goals, • Set and manage above-and-beyond service standards for all golf staff, • Actively evaluate golf staff performance to ensure day-to-day business needs are met, • Build relationships within the community, foster loyalty with customers, and encourage repeat business through proactive engagement., • Take pride in ensuring guests' enjoyment by actively checking in with guests throughout their booking to ensure satisfaction and promptly address any concerns, • Proficiency in golf simulator technology; Adhere to quality control processes to ensure all simulators are maintained, • Ensure bag storage room and golf equipment, including demo clubs, are consistently organized and inventory is kept up-to-date, • Acquire and maintain comprehensive knowledge of all products and services, including technology, lessons, leagues, memberships, promotions, as well as spirits, beer, wine, and food and beverage offerings. Use this expertise to confidently sell and cross-sell across various offerings., • Build the membership community through member events, outings, and engage in local reciprocity efforts with state/regional golf associations and courses., • Clearly and effectively communicate golf-specific needs to the National Director of Golf, General Manager, Social and other corporate representatives, • Provide excellent account services throughout the membership process from onboarding to termination, • Maintain up-to-date knowledge of food and beverage offerings; ability to deliver premium food and beverage service when needed, • Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness, • Passion for the game of golf, • 5+ years of hospitality, hotel, golf course/club, or sports management experience preferred, • Strong leadership ability and willingness to lead by example, • Exemplary communication, time management and organization skills, • Social and interpersonal skills required to cultivate meaningful relationships with our Guests, • Familiarity with swing analysis technology and launch monitor technology, • Upbeat energy and enthusiasm and a positive attitude, • Ability to cultivate resolutions quickly and manage customer expectations, • Ability to work in a fast paced environment, • Availability to be present in the space at high value times, • Health, Dental, and Vision insurance*, • Long and Short-Term Disability*, • Accident and Critical Illness Insurance*, • 401(k)* Pay: $75k-90k salary based on experience, Bonus Eligible (total compensation $110,000 +) Additionally, wages for teaching lessons/clubfitting, if applicable, are provided. You will also have the opportunity to earn incentive-based compensation through a bonus program, based on the membership retention and performance related revenue. Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required. Requirements:

Job Description Tucked away at 9 Crosby, NoMo is a hidden gem just steps from the excitement that the streets of New York have to offer. Inspired by the neighborhood, NoMo represents an intrigue for the nostalgic + modern. Our building is a curated collection of vintage and contemporary art, illustrating the eclectic mix of those who made SoHo what it is today. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We are committed to providing you with: • Competitive salary, • An exceptional benefit plan for eligible associates & your family members, • 401K matching program for eligible associates, • Flexible scheduling to allow you to focus on what is important to you, • Discounts with our Crescent managed properties in North America for you & your family membersPosition SummarySupervises daily rooms operations (front desk, housekeeping, bell/concierge) to deliver efficient service, maintain room readiness, and ensure high guest satisfaction. Reports to the Rooms/Hotel Director and implements departmental standards, procedures, and initiatives.Key Responsibilities, • Daily Operations, • Oversee front desk, housekeeping, and bell staff shifts; ensure smooth check-ins/outs, timely room turns, accurate arrivals/departures and lost-and-found handling., • Monitor room status, assignment accuracy, and maintenance requests; escalate issues to engineering or management as needed., • Ensure compliance with brand/property standards, health & safety, and SOPs.Guest Service - Handle guest inquiries, service recovery, and escalated complaints promptly and professionally. - Coach staff on service standards and visible guest engagement; conduct regular rounding in rooms areas. - Review guest feedback (surveys, reviews) and coordinate corrective actions with relevant teams.Staff Leadership & Development - Schedule, supervise and evaluate front-line supervisors and associates; provide on-the-job training and performance feedback. - Assist with hiring, onboarding and cross-training to maintain adequate coverage and service continuity. - Hold daily/weekly briefings to communicate priorities and performance expectations.Revenue & Operational Controls (Support Role) - Execute rate/room assignment directives from management to maximize occupancy and guest satisfaction. - Monitor daily labor deployment and controllable expenses; report variances to the Rooms/Hotel Director. - Maintain accurate records for room inventory, no-shows, and billing issues; assist with audit and cash-handling controls.Reporting & Administrative Tasks - Prepare and submit daily/weekly operational reports (occupancy, ADR variances, housekeeping status) to the Rooms/Hotel Director. - Maintain shift logs, incident reports and training documentation. - Ensure accurate PMS entries and coordination with reservations, sales and F&B as required.Performance Expectations- Maintain high guest satisfaction scores for rooms-related metrics.- Keep room readiness and cleanliness targets on track.- Control labor and operational costs through effective scheduling and oversight (as directed).- Promote a positive, team-oriented work environment and ensure adherence to policies and safety procedures. Qualifications & Skills • Experience: 3–5 years in hotel operations with 1–2 years in an assistant manager role or manager role within rooms division., • Education: Associate degree or bachelor's in hospitality management, Business, or related field preferred; equivalent hotel experience acceptable., • Technical: Proficient with Property Management Systems (e.g., Opera Cloud GXP, Profit-Sword, Medallia, UKG), Microsoft Office and common hotel reporting tools; comfortable learning property-specific systems., • Skills: Strong customer-service orientation, conflict resolution, staff coaching, time management, and attention to detail. For applicants in NYC, the anticipated compensation range is $75,000 to $80,000 annually, depending on factors such as experience, education, and work location. Crescent Hotels & Resorts is a multi-state employer, and salary ranges may vary for positions in other states.

Job DescriptionSalary: $120,000 - $140,000 New York Peace of Mind Technologies, LLC (POM) is seeking an experienced Director of Service to strategically lead and scale our low-voltage service department. This role is responsible for driving operational excellence, increasing client retention, improving profitability, and building a high-performing service team. About the Role This is a leadership position for someone who understands how to: • Run a service department as a business unit, • Improve recurring revenue and contract retention, • Implement KPIs and accountability systems, • Elevate client experience About Us Peace of Mind Technologies, LLC (POM) is New Yorks premier systems integrator for security and surveillance technology. Specializing in high-tech systems, cloud-based software services and audio/video solutions for thousands of businesses, schools and properties in the greater New York Metropolitan area, POMs diverse client roster comprises a wide range of prestigious and well-known organizations. Founded in 2002, POM has handled thousands of site installations, primarily focused on large offices, retail, hospitality, health care, education, and real estate (commercial, luxury residential and hi-rise). Responsibilities Strategic Leadership & Department Growth • Lead and scale the low-voltage service department as a profit center., • Develop and execute departmental goals tied to revenue growth, retention, and operational efficiency., • Establish, track, and report weekly KPIs (response time, first-time fix rate, billable utilization, contract renewal rate, margins, etc.)., • Improve service contract profitability and increase recurring service revenue., • Identify operational inefficiencies and implement process improvements., • Develop and enforce departmental SOPs, policies, and service standards., • Own the overall client service experience from first call through resolution., • Drive proactive communication and transparency with clients., • Implement retention strategies that increase renewal rates and client satisfaction., • Conduct client site visits to strengthen relationships and uncover service opportunities., • Ensure service documentation, reporting, and billing accuracy align with customer contracts (S&W, SLAs, etc.)., • Oversee incoming service requests and ensure proper triage and escalation., • Manage ticket creation, scheduling, dispatch, and case lifecycle tracking., • Ensure timely documentation of field updates and case progress., • Verify and approve service work orders and billing against contract scope., • Monitor technician performance, utilization, and response times., • Recruit, train, and retain high-performing service technicians., • Develop a culture of urgency, accountability, and client-first thinking., • Conduct regular performance reviews and coaching sessions., • Provide ongoing technical and customer service training., • Foster a learning environment focused on professional growth., • Build bench strength to support department scalability. Desired Skills and Experience • 510 years of experience managing a low-voltage service department (AV, security, access control, surveillance, networking)., • Proven experience increasing client retention and improving service profitability., • Strong understanding of service contracts (S&W), SLAs, and recurring revenue models., • Experience implementing KPIs and managing service performance metrics., • Proficiency in service management platforms (ServiceTrade experience a plus)., • Solid technical knowledge of low-voltage systems including AV integration, access control, video surveillance, and network infrastructure., • Strong leadership, communication, and conflict resolution skills., • Ability to manage multiple priorities while maintaining operational control., • Prior field installation or project management experience preferred., • Bachelors degree Does this sound like you? Benefits Include: • $120,000 - $140,000 annual salary, • Health, Dental, and Vision Insurance, • Life Insurance, • Voluntary Disability Insurance, • 401k plan with matching contribution, • Generous paid-time-off policy, • Pre-tax Commuter Benefit We are an equal opportunity employer, and all qualified applicants will receive consideration for employmentwithout regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

About Us: Spencer's is a luxury spa group with locations in the New York City and Los Angeles areas. Offering top-tier wellness treatments in a luxurious setting, Spencer’s focuses on delivering exceptional guest experiences, unmatched customer service, and a brand ethos synonymous with relaxation and design. Overview: As the Assistant General Manager at Spencer's Soho, you will be a key member of the spa’s leadership team, supporting the Spa Manager in overseeing daily operations while also acting with autonomy and leadership when the Director is off-duty. This role requires a proactive, hands-on approach to managing the spa environment, ensuring excellent service, staff performance, and guest satisfaction. You will take the initiative to address challenges, resolve issues promptly, and maintain the high standards Spencer’s is known for. Your ability to problem-solve effectively, demonstrate leadership, and contribute to the spa’s growth will be critical to your success in this role. This critical leadership role is responsible for optimizing front desk operations, managing a high-performance sales team, and ensuring revenue growth through strategic membership and package sales. Reporting directly to the Spa Manager, this individual will be instrumental in driving topline sales, enhancing client experience, resolving operational challenges, and ensuring team accountability. Key Responsibilities: Sales Leadership & Revenue Growth • Drive membership and package sales by implementing and executing high-conversion sales strategies., • Lead by example and personally exceed individual sales goals while coaching the team to do the same., • Monitor key sales metrics, analyze trends, and proactively adjust strategies to maximize revenue., • Develop, implement, and manage targeted promotions and sales initiatives to drive membership growth., • Conduct ongoing training in high touch sales techniques, customer engagement, and upselling strategies., • Ensure every guest interaction is an opportunity for revenue generation, customer retention, and referral growth. Operations & Team Leadership • Oversee daily front desk operations, ensuring efficiency, service excellence, and adherence to company standards., • Supervise, train, and motivate a team of front desk associates to deliver a seamless client experience., • Hold team members accountable for achieving individual and team sales targets., • Optimize front desk workflows, staffing levels, and scheduling to ensure peak operational efficiency., • Lead by example in professionalism, communication, and customer service excellence., • Assist in managing the booking system, ensuring that appointments are properly scheduled, guest preferences are noted, and operational inefficiencies are minimized., • In the absence of the Spa Director, handle guest complaints, ensuring that all issues are resolved swiftly and effectively., • Collaborate with the Spa Director to execute special events, seasonal promotions, and marketing campaigns., • Take initiative to propose and implement new ideas or changes that could positively impact the spa’s operations, guest satisfaction, or overall efficiency. Client Experience & Problem Resolution • Maintain a high touch, luxury client experience, ensuring every guest feels valued and engaged., • Serve as the primary point of escalation for client concerns, resolving issues swiftly and professionally., • Implement strategies to enhance customer retention, loyalty, and satisfaction., • Uphold and enforce spa policies while balancing client satisfaction and business needs. Qualifications & Requirements • Proven success in a sales driven leadership role, preferably in a luxury spa, hospitality, or wellness setting., • Strong background in membership and package sales with a history of exceeding revenue targets., • Demonstrated ability to motivate, coach, and manage a high performing team in a fast paced environment., • Exceptional ability to close sales, upsell services, and drive revenue growth., • Experience with POS and booking systems; proficiency in tracking and analyzing sales data., • Ability to manage multiple priorities while maintaining a focus on both sales and operational efficiency., • Strong communication, problem solving, and de-escalation skills., • A polished, professional demeanor with a strong commitment to luxury service standards. What We Offer • Base salary range: $80,000-$90,000 per annum; Bonus based on performance, • Opportunity to work in a high-end, wellness-focused environment in the heart of West Hollywood., • Complimentary spa services and discounts on retail products., • Career growth opportunities within a dynamic, upscale team. Spencer's is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical condition, genetic information, family and medical care leave status, sexual orientation, gender identity, gender expression, political affiliation, an employee's or their dependent's reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law. Spencer's also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities Join our team and play a pivotal role in driving membership growth and ensuring Spencer’s continues to offer an exceptional experience for our guests. Pay Range: $75,000.00 - $90,000.00 per year - a final offer will be based upon, but not limited to, relevant experience, time in the role, business sector, and geographic location, among other criteria.

Job Description Service Director Responsible To: General Manager The Place: Nestled in the heart of SoHo at The Mercer, Sartiano’s combines Italian heritage and fare with a modern fine dining experience. Sartiano’s was created by prominent lifestyle architect, Scott Sartiano, with culinary direction from three-time James Beard award winner Chef Alfred Portale. The Cuisine: Alfred Portale will lead the culinary direction as the Chef managing Partner. The uniquely crafted menu hones in on a specialty to set the tone for the fine dining experience. Building off the foundation of offering specialized meats, Sartiano’s establishes itself as an authentic Italian restaurant. The Executive Chef: Chef Chris Lewnes, a Brooklyn-born Italian American, grew up surrounded by the flavors and aromas of Italian American cuisine in central New Jersey. After attending Rutgers University and earning a degree in journalism, Chris decided to embrace his love for cooking and pursue a career in the culinary arts. As fate would have it, Chris was approached by Chef Alfred Portale with the exact opportunity he had been waiting for: the position of Executive Chef at Scott Sartiano's namesake restaurant, Sartiano’s in The Mercer Hotel. Chris is excited to work alongside Chef Portale, a pioneer of New American cuisine, in a legendary location, and finally get the chance to share his love for Italian American cuisine in New York. The Role: The Service Director is a key leadership position responsible for ensuring exceptional guest experiences, overseeing front-of-house operations and maintaining the highest standards of service. The ideal candidate will possess strong leadership skills, staff development strategies through training and an unwavering commitment to hospitality excellence. The Responsibilities: 1. Guest Experience • Ensure all guests receive an elevated, memorable dining experience., • Address guest feedback promptly and professionally, resolving issues to maintain high satisfaction levels., • Cultivate a welcoming and luxurious atmosphere in alignment with the restaurant's brand and standards. 2. Team Leadership and Development • Recruit and train front-of-house staff, predominantly servers., • Conduct regular training sessions to uphold service standards and enhance team performance. 3. Operational Excellence: • Oversee daily service operations to ensure seamless execution, including table management, server scheduling and shift supervision., • Collaborate with the kitchen and bar teams to synchronize service flow and optimize guest satisfaction., • Monitor and maintain the cleanliness, ambiance, and readiness of the dining area. 5. Standards and Compliance: • Ensure compliance with all health, safety, and licensing regulations., • Maintain the integrity of the restaurant's brand by enforcing fine dining service standards., • Stay updated on industry trends and implement best practices to continually elevate the guest experience. Qualifications & Disposition: -Minimum 2 years experience in a related position -Strong knowledge of NYS sanitation regulations and food handling -NYC Food Handler Card strongly preferred -Individual must possess a good work history and stability -Proficient in all aspects of wine and spirits service with great attention to detail -Strong knowledge of food and beverage -Working knowledge of wine and confident speaking on selections -Ability to inspire staff to achieve their potential through structured training and floor presence -Flexible in scheduling and able to work extended hours to meet business demands -Strong financial acumen and strategic planning

Job DescriptionDescriptionBy applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team and will be reviewed by a professional recruiter who will contact you soon if your qualifications meet our requirements for this position. As the world's leading cruise line, our guests have high expectations of us, and we have high expectations of our team members. We appreciate your patience as we carefully review each candidate. Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can. As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless. Key Responsibilities • The Activity Manager is responsible for leading a team in providing a safe, fun, and consistently elevated guest experience in all activities within the entertainment and activity area. They actively train and support Activity Staff, DJ, and other entertainment teammates, and collaborate with fellow Entertainment leaders and shipboard and shoreside partners to maximize the onboard activity program and overall guest experience., • The Activity Manager takes ownership of a consistent product delivery, ensuring each guest interaction meets or exceeds brand standards for the guest experience. They lead the delivery and hosting of all activity programs in alignment with the Cruise Director, emceeing activity events to the elevated standards of PCL. They champion the Service Excellence philosophy and First Contact Resolution, log service recovery interactions and Guest Experience Moments (GEMS) in the Service Excellence platform, and regularly meet with Activity Staff to collect feedback on guest experience., • In collaboration with the Cruise Director, they ensure that all entertainment, activity, and recreation spaces operate in alignment with guest needs and complement the overall Entertainment programming, production standards, and operations schedule. They maintain organized and thorough records of all safety and maintenance-related items for areas of responsibility, and ensure all Activity Staff are trained and fully understand protocols., • The Activity Manager identifies and implements the most efficient guest flow throughout all activity and entertainment venues, adjusting and pivoting whenever necessary to continually optimize efficiency and guest experience. They also observe and support the Cruise Director at events to ensure an engaging, entertaining, and informative execution in their absence., • The Activity Manager collaborates with all accountable parties to ensure activity venues are safe to operate and in good working order. They audit and inspect all recreation spaces and attractions, maintain compliance with all internal and external regulations and policies, and promptly create Service Orders in AIMS to remedy any damaged equipment. They ensure all areas are staffed with a safe number of appropriately trained team members and know Activity Staff's role descriptions and deliver them to all team members., • Candidates for the role of Activity Manager must demonstrate an understanding of the fundamental principles of guest experience and hospitality operations. They must also exhibit a commitment to providing exemplary guest service and a willingness to lead others in the delivery of the same., • Those who are successful in their candidacy must demonstrate a comprehensive knowledge and enthusiasm for the organization and implementation of an engaging and high-quality activity program, with a commitment to providing experiences for individuals of all ages and abilities., • The candidate must possess a stage style that is confident yet charming, charismatic and energetic. The delivery must be controlled, natural and easy to watch, yet engaging, humorous and endearing., • Additionally, successful candidates must possess robust leadership abilities and demonstrate the capacity to oversee large, diverse, and multicultural teams., • A comprehensive curriculum vitae is essential. It is important to provide a concise and easily readable overview of one's professional experience. However, if we may offer a suggestion, it is often preferable to present a minimalist approach., • A competitive salary package., • Your own comfortable single cabin - your private space to relax and recharge., • Company-paid travel to and from the ship, so you can focus on the journey ahead., • Access to exclusive areas and benefits onboard (depending on the rank and occupational group)., • A vibrant recreation and welfare program designed to support your well-being and work-life balance., • Access to exceptional learning and development opportunities to grow your skills and advance your career., • The chance to travel the world, exploring exciting destinations while doing what you love., • A welcoming, inclusive, and dynamic work environment where your contributions are valued.Join us and become part of a global team that’s passionate about delivering unforgettable experiences—both for our guests and for one another.

Job Description Director of Operations A leading hospitality group is seeking a Director of Operations to oversee a high-profile, multi-use venue combining membership, events, and food & beverage programming. This role is responsible for overall operational performance, financial success, and delivering a high-level guest and member experience. Key Responsibilities Leadership & Team Management • Lead and oversee all departments including membership, events, F&B, production, and facilities, • Manage and develop department heads and teams, • Ensure seamless execution of events and daily operations, • Oversee logistics, service standards, and vendor coordination, • Own and manage budget, revenue, and profitability targets, • Track KPIs and adjust strategies to meet goals, • Act as senior point of contact for clients and partners, • Support event execution to ensure high satisfaction and repeat business, • Identify opportunities to improve operations and increase revenue, • Support long-term planning and business growth initiatives, • 5+ years of senior leadership experience in hospitality, events, or related fields, • Strong financial and operational management skills, • Experience with events, F&B, and production environments, • Proven ability to lead teams in fast-paced settings, • Strong communication and organizational skills, • Base salary: $150,000 – $175,000, • Bonus eligible

The Rhyland Hotel – Flushing, NY Premier Opening | Winter 2026 Location: Flushing, NY Start Date: Summer 2026 Be part of something extraordinary. As The Rhyland Hotel prepares for its grand debut in summer 2026, we are seeking an accomplished and visionary Director of Food & Beverage to oversee our dynamic dining operations. This landmark property will feature two signature restaurants, a grand banquet hall, and outdoor terraces—all designed to deliver world-class culinary and beverage experiences. About the Role The Director of Food & Beverage will be a cornerstone of The Rhyland Hotel’s success, shaping the property’s culinary identity and leading a passionate team. This is a unique opportunity for a strategic leader who thrives on innovation, operational excellence, and delivering unforgettable guest experiences. Key Responsibilities • Lead all aspects of the food & beverage department, ensuring excellence across restaurants, banquets, and bars., • Develop and implement strategies to maximize guest satisfaction, profitability, and operational efficiency., • Partner with the Executive Chef to design menus featuring modern American cuisine with a focus on New York’s seasonal bounty., • Oversee budgeting, forecasting, and financial planning for all outlets., • Recruit, train, and inspire a high-performing F&B team., • Ensure compliance with health, safety, and regulatory standards. Qualifications • Proven success as a Director of Food & Beverage or senior F&B leadership role within a luxury hotel or resort., • Strong operational and financial acumen with a demonstrated ability to grow revenue while managing costs., • Exceptional leadership skills with a passion for staff development and team culture., • Ability to manage multiple priorities in a fast-paced, opening environment., • Deep commitment to delivering best-in-class guest service. What We Offer • Competitive salary and comprehensive benefits., • The opportunity to lead a flagship hotel opening and set new benchmarks in hospitality., • Career advancement within a prestigious hospitality group., • A collaborative, professional environment where your expertise is recognized and valued.

Job Description Salary: $75000 - $90000 / year What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. Job Summary Working as an Ace Team Director of Dining Services, you will support FLIK accounts in the New York City region which may include corporate dining, independent schools and / or airport lounge locations. You will manage and lead a team of associates is the location to which you are assigned. You will be responsible for managing client relations, along with ensuring that the food offered to the customers is of superior quality. As a member of the Ace Team you will be responsible for supporting and/or managing Flik accounts. Being based in New York, NY, you will mainly support units in the Tri-State Area. Additionally, you will be assigned to support non-local Flik locations requiring up to 25% travel. Ace schedules vary each week based on business needs. The majority of the assignments fall between Monday through Friday. There will be periodic evening, weekend and holiday assignments given with advance notice. Key Responsibilities: • Maintain excellent relationships with customers, guests and client as well as other departments, • Work with the Chef and management team in creating menus and providing top quality food, • Oversee all P&L and budgeting as it pertains to the account, • Roll out new culinary programs in conjunction with FLIK marketing and culinary team Preferred Qualifications: • BS, Hospitality or Culinary degree preferred, • Three to five years of foodservice operation experience, • High volume production and catering experience is essential, • Previous experience managing a budget Flik is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. Associates at Flik Hospitality are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1504117 Flik Hospitality Group JEANNE M LANE [[req_classification]]

Job DescriptionDescription: Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. We are seeking a Assistant General Manager of Golf. This individual assists the General Manager of Golf in overseeing and managing golf operations at the location, and is dedicated to delivering exceptional service and genuine hospitality. The Assistant General Manager of Golf is charismatic, people-oriented, gets to know Guests on a first-name basis, and is able to develop a proficiency at using our equipment, including our golf simulators. The Head Golf Attendant reports directly to the General Manager of Golf. Responsibilities include the following: • Assist the General Manager of Golf to carry out duties managing facility, • Provide above-and-beyond service to Guests with a friendly face, • Present to open the location in the mornings and weekends to facilitate golf operations, • Proficiency in golf simulator technology; Adhere to quality control processes to ensure all simulators are maintained, • Build relationships within the community, foster loyalty with customers, and encourage repeat business through proactive engagement., • Maintain and organize golf bag storage and all golf equipment, • Maintain up-to-date knowledge of all of our products and business lines and work alongside the Director of Golf to hit quarterly sales targets, • Build the membership community through member events, outings, and engage in local reciprocity efforts with state/regional golf associations and courses., • Display attention to detail by actively checking in with Guests throughout their booking, • Maintain up-to-date knowledge of food and beverage offerings; ability to deliver premium food and beverage service, including taking orders and timely delivering items, • Take pride in ensuring guests' enjoyment by actively checking in with guests throughout their booking to ensure satisfaction and promptly address any concerns, • Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness, • Passion for the game of golf, • Hospitality, hotel or golf course/club, or sports management experience preferred, • Exemplary communication, time management and organization skills, • Upbeat energy and enthusiasm and a positive attitude, • Ability to think on your feet and manage customer expectations, • Ability to work in a fast paced environment, • Availability to be present in the space primarily mornings/afternoons, including weekends/holidays, • Health, Dental, and Vision insurance*, • Short-Term Disability*, • Accident and Critical Illness Insurance*, • 401(k) * Pay: $66,300 -Bonus Eligible ($74,500 / yr expected compensation) Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required. Requirements:

Our client a well Known University is seeking an Event Coordinator in their New York, New York Location! Primary Responsibilities: Event Logistics and Operations Under the direction of senior staff, support logistical arrangements including vendor selection and negotiations, liaise with internal and external partners, and maintain guest list databases. Track venue reservation, maintain event and office supplies, and inventory. Research speakers, guests, and other event-related aspects as needed. Hospitality, Customer Service, and Communications Deliver exceptional hospitality and onsite support for events, including setup, meeting coordination, and overall guest services to ensure smooth operations and a memorable attendee experience. Provide support for all aspects of customer service for University Programs and Events. Answer and monitor event-related phone lines and email inboxes. Develop and adapt customer service templates and FAQs in coordination with the event logistics team to properly reflect pertinent details in public communications. Provide in-person customer service support by staffing event registration and welcome desks, proactively providing relevant information and support to guests and participants. Maintain exceptional knowledge of the Office of the President style guide. Support the development of web content and event materials, contribute to proposals and program ideation, and draft correspondence and executive-level documents. Systems and Project Support Responsible for tasks related to registration, event management and communications software (e.g., Social Tables, Airtable, MailChimp, Bedework, Filemaker) adhering to policies and procedures of the Office of the President. Maintain systemized processes and procedures, and suggest improvements for tracking project developments and internal databases. Team Support and Partner Management Responsible for post-event wrap up tasks such as archiving event photos and final planning files, collateral materials, and capturing relevant data for analysis and reporting. Establish and build relationships with key stakeholders. Assist the Executive Director and other senior staff with special projects. Provides project support for the rest of the team as directed. Additional duties as assigned. Minimum Qualifications for Grade: Bachelor's degree or its equivalent required.c

Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. We’re looking for a passionate assistant captain to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you’ll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You’ll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague & you don’t take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you’ll do: • Help lead a team of counter, server/runner & baristas {approx. 15 people}, • 80% of your time spent on the floor completing tasks your team completes, and 20% of your time spent on scheduling, ordering and emailing with the back office team, • Report directly to your regional director & captain, and effectively communicate with them regarding team and cafe needs, • Take ownership of the cafe spaces aesthetics, including printing & framing signage, menus, and tags, • Answer company emails in a timely manner, • Ensure food and labor costs stay consistent and follow company guidelines, • Keep an eye on your cafe’s financial results and motivate your team to constantly go above and beyond, • Successfully communicate specials of the season, encourage guests to try our best selling items etc., • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests – do you know their order? Dial up the coffee without even asking!, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep an eye out for dirty cups, napkins that fell to the ground, the cleanliness of our restrooms or dirty cigarette buts on our terraces, • Investigate and resolve any guest concerns What we're looking for: • You have minimum 1 years leadership experience, • Familiarity using Toast, Restaurant365 & working with 3rd party delivery apps, • You take complete ownership of your team, cafe and everything needed to provide the best experience to customers, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You ensure food and safety at all times, and have a food handler’s certificate, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • Quality, esthetics & top notch customer experience is a non-negotiable for you, • You make people feel good—your team and guests alike. You lead by example, • You learn quickly and are able to adapt to maman’s unique culture, • Smart, no ego, upbeat, friendly, & efficiency oriented, • Join a fast-growing company committed to not just serving the best cookies & coffees but building a national brand, • Competitive salary, healthcare, & sweet perks for always going the extra mile and living our values, • PTO & healthcare benefits, • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything & like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

Job Description [Job Summary] The Office Operations Manager will oversee day-to-day office operations, executive support, cafeteria management, vendor oversight, and company-wide event planning. This role plays a critical leadership function within the General Affairs department, ensuring operational excellence, cost efficiency, and a professional, brand-aligned workplace environment. [Job Description] General Affairs & Office Operations • Support the Sr. Director of General Affairs with communication, reporting, and initiative follow-through, • Optimize departmental workflow and implement process improvements, • Lead administrative functions including CEO-directed errands and executive support, • Supervise and mentor a small operations team (3?4 members), including KPI tracking and performance management, • Manage departmental budgets, monitor expenses,and develop cost-saving initiatives, • Track and report budget spending status periodically to Sr. Director, • Manage office supplies, asset control, purchasing, and inventory, • Maintain vendor relationships, review contracts, and oversee service invoices, • Coordinate business travel arrangements for employees and executives, • Oversee cafeteria operations including meal planning, menu updates, vendor coordination, food inventory, and health/safety compliance Event Planning & Hospitality • Plan and execute internal and external corporate events, • Organize employee engagement programs and seasonal events (holiday parties, themed celebrations, wellness programs), • Manage executive meetings and company-wide gatherings, • Coordinate venue booking, decor, catering, and logistics within budget, • Oversee VIP hospitality for corporate guests, executives, and CEO-directed events (including personal/family-related events as needed) Requirements [Qualifications] • Bachelor’s degree in Business Administration, Hospitality, Interior Design, or related field, • Minimum 7 years of relevant experience in general affairs, office operations, hospitality, hotel, or event management, • Experience in hotel/banquet management or service- oriented industries is a plus, • Strong attention to detail and refined aesthetic sense for workplace presentation, • Excellent communication, delegation, and time management skills . • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), • Bilingual Korean/English preferred, • Must have a valid state-issued driver’s license with clean driving record (ability to drive approximately 50- mile radius as needed)

Position Overview A premier hotel/club hospitality environment with multi-concept dining operations is seeking an experienced Executive Chef to lead and oversee all culinary operations across a diverse portfolio. With approximately $25M in annual food and beverage revenue, this role requires a seasoned culinary leader capable of managing large teams, multiple outlets, and high-volume, high-quality execution. The ideal candidate brings a strong background in Italian and Japanese cuisine, along with experience in luxury hotels, private clubs, or similarly complex hospitality environments. Key Responsibilities Culinary Leadership Oversee all kitchen operations across multiple dining concepts and service styles Lead, mentor, and develop a large, multi-unit culinary team Establish and maintain high standards for food quality, consistency, and presentation Operational Excellence Manage high-volume production while maintaining elevated culinary standards Ensure efficient kitchen operations, staffing, and workflow across all outlets Implement and uphold standardized recipes, procedures, and quality controls Financial Management Oversee food cost, labor cost, and overall kitchen P&L performance Develop and manage budgets, forecasts, and cost-control strategies Drive profitability while maintaining quality and guest satisfaction Menu Development & Innovation Collaborate with leadership on menu creation across Italian and Japanese concepts Ensure menus are seasonally relevant, innovative, and aligned with brand standards Balance creativity with operational feasibility and cost efficiency Team Development Recruit, train, and retain top culinary talent Foster a culture of accountability, collaboration, and continuous improvement Provide coaching and performance management for all kitchen leaders Collaboration Partner closely with the Food & Beverage Director and front-of-house leadership Align culinary execution with overall guest experience and service standards Support special events, banquets, and high-profile functions Qualifications Proven experience as an Executive Chef in a hotel, resort, or private club environment Strong background in Italian and Japanese cuisine Experience overseeing multi-outlet or multi-concept culinary operations Demonstrated success managing high-volume kitchens and large teams Strong financial acumen including food cost control and labor management Excellent leadership, communication, and organizational skills Preferred Experience Luxury hospitality or upscale club environment Experience with banquet and event operations Background managing complex, high-revenue F&B programs What We’re Looking For A hands-on, strategic culinary leader A team builder who can lead large, diverse kitchen teams A chef who balances creativity with operational discipline A professional comfortable in high-volume, high-expectation environments Why This Role This is a rare opportunity to lead culinary operations for a high-revenue, multi-concept hospitality program, ideal for a seasoned Executive Chef looking to make a significant impact at scale.

Job Description A boutique hospitality brand is seeking a General Manager to lead the opening of its second location in SoHo, an intimate, 40-seat concept centered around a curated wine program and a refined sushi component with modern Japanese dishes. This role is ideal for a wine-driven operator, either a current General Manager or a Wine Director with strong management experience, who is passionate about independent producers, boutique wine programs, and delivering a highly personalized guest experience. Some exposure to sake is preferred. The General Manager will oversee both the wine program and full restaurant operations, partnering directly with ownership to execute the opening, build the team, and drive long-term success. Key Responsibilities • Lead the successful opening and ongoing operations of a 40-seat restaurant in SoHo, • Oversee all day-to-day operations, ensuring an elevated, high-touch guest experience, • Develop, manage, and evolve a wine program focused on independent producers and thoughtfully sourced wines, • Oversee wine purchasing, inventory, pricing, and team education; support a growing sake program, • Hire, train, and develop a small, service-driven front-of-house team, • Maintain a strong presence on the floor, building guest relationships and driving repeat business, • Establish and uphold service standards, systems, and operational procedures, • Manage labor, COGS, scheduling, and overall financial performance, • Partner directly with ownership on strategy, reporting, and business performance Ideal Profile • General Manager or Wine Director ready to step into a GM role, • Strong background in boutique / independent wine programs, • Experience in intimate, high-touch restaurant environments, • Passion for hospitality, wine education, and guest engagement, • Hands-on, floor-driven leadership style

Job Description Overview Opportunity: General Manager Situated in the heart of Midtown Manhattan, just steps from the world-famous Madison Square Garden and the vibrant energy of Chelsea, the Hampton Inn MSG is seeking a dynamic, high-energy General Manager to lead our team. This is a premier opportunity to manage a fast-paced urban property where the pulse of NYC is right outside your door. The General Manager will be responsible for managing hotel operations to maximize profits and achieve the highest level of guest satisfaction in one of the most competitive hospitality markets in the world. Your Growth Path Area General Manager - Regional Director of Operations – Vice President of Operations Your Focuses Leadership * Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability. * Set clear expectations and provide the guidance necessary to achieve exceptional performance. Guest Experience * Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues. * Continuously seek opportunities to enhance guest interactions and exceed expectations, ensuring every traveler feels the warmth of Hampton hospitality amidst the NYC hustle. Financial Performance * Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals. * Monitor financial performance through regular analysis and implement corrective actions as needed. Operational Excellence * Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance. * Implement best practices to uphold quality and safety standards. * Follow sustainability guidelines and practices to minimize our urban footprint. Employee Development * Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization. Your Background and Skills • Associate or Bachelor’s Degree in Business, Hospitality or a related field., • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Free Basic Life Insurance, • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Quarterly Bonuses and Incentives, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Technology Reimbursements Work Environment and Context • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching. People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job DescriptionRegional Operations Manager, Tea Around Town About Tea Around Town & TopView Group Imagine an elegant tea room experience, but on a double-decker bus, charming its way through bustling city streets. That's Tea Around Town! Launched in 2023, we've quickly become a sensation, gracing the pages of NBC News and Time Out. Our mission is to deliver world-class, white-glove service, consistently, while seamlessly blending demanding schedules with cost efficiency. We're part of TopView Group, a dynamic and rapidly expanding global experiences company. Powered by our in-house technology, our diverse portfolio includes hop-on hop-off bus tours in iconic cities like NYC and London, unique events such as the North Pole Express, scenic cruises, bike rentals, walking tours, and attraction passes. We thrive in a fast-paced, entrepreneurial environment, constantly expanding our horizons both vertically and horizontally. If you're an entrepreneurial spirit ready to innovate and grow, you'll feel right at home. About the Role: Regional Operations Manager Are you a highly motivated and experienced operations leader with a passion for delivering exceptional guest experiences? Do you excel at driving efficiency and managing multi-location operations in a fast-paced, dynamic environment? As our Regional Operations Manager for Tea Around Town, you'll be the linchpin of our operational success. You'll be fully accountable for the entire Tea Around Town experience, from ensuring flawless execution of every detail to optimizing operational efficiency. Reporting directly to the Director of Operations, you'll play a pivotal role in supporting our ambitious growth plans, leading cross-functional teams, and guaranteeing the seamless delivery of our unique mobile tea room experience. The ideal candidate isn't just a strategic thinker; you possess an exceptional eye for detail and a proven track record of optimizing operational excellence within upscale, multi-location food & beverage or hospitality environments. If you're ready to make a significant impact on a rapidly growing, innovative brand, we want to hear from you! Key Responsibilities: • Oversee and Elevate the Entire Experience: Take full ownership of all Tea Around Town operations (both front and back of house) across 5-6 markets, ensuring flawless product execution and consistently delivering a world-class, white-glove experience on every single trip., • Drive Financial Performance: Analyze daily, weekly, and monthly reports to proactively manage labor, inventory, and cost controls, consistently achieving cost efficiency and exceeding product financial goals for each assigned location., • Financial Stewardship: Collaborate closely with the finance team to develop and manage operational budgets, monitor expenditures, identify cost-saving opportunities, and uphold financial discipline., • Lead and Develop High-Performing Teams: Recruit, hire, train, schedule, manage, and continuously monitor and optimize the performance of all operational staff, fostering a culture of excellence and accountability., • Optimize Operational Efficiency & Scalability: Develop and streamline procedures and processes to support rapid product scalability. Identify bottlenecks and inefficiencies, proposing and implementing enhancements to maximize resource utilization and increase cost efficiency., • Strategic Vendor Management: Manage all operations for assigned locations, including oversight of internal teams and performance management of key vendors such as the caterer, maintenance facility. Ensure vendors meet service expectations and cost targets; identify and onboard new vendors as needed to maintain operational excellence., • Collaborate for Success: Work seamlessly with cross-functional teams across the organization to execute product changes, promotions, press events, and new product launches, fostering productive relationships and promoting inter-departmental synergy., • Enhance Customer Satisfaction: Proactively gather and analyze customer feedback from various channels, translating insights into actionable changes to continuously improve the customer experience., • Uphold Uncompromising Standards: Ensure consistent adherence to Tea Around Town's high standards of food quality, service, and guest experience. Refine quality assurance procedures, identify gaps, and implement timely corrective actions., • Manage Inventory & Mitigate Risk: Oversee meticulous inventory management through regular cycle counts and maintenance activities, ensuring accuracy. Identify potential operational risks and develop robust contingency plans to ensure business continuity. Requirements: • Education: Bachelor's degree in Business Administration, Restaurant/Hospitality Management, or a related field., • Experience: A minimum of 10 years of management experience in multi-location, upscale chain restaurants or high-volume food & beverage operations., • Hands-On Leadership: A highly hands-on approach with strong, decisive problem-solving capabilities, even under pressure., • Data-Driven Decisions: Demonstrated ability to leverage data and analytics to inform strategic decisions and drive operational improvements., • Adaptability: Proven ability to thrive in a fast-paced, dynamic environment and swiftly adapt to evolving business needs., • Team Leadership: Exceptional abilities in building, motivating, and leading high-performing operational teams., • Communication & Organization: Excellent communication skills (written and verbal), strong organizational abilities, and meticulous attention to detail., • Availability: Work 50+ hours a week, including weekends and holidays, as needed to support operations., • Travel: Ability to travel 50% of the time across your assigned territory., • Location: This position is based in New York, with the specific territory to be assigned. Why Join Tea Around Town? Joining Tea Around Town means becoming part of an innovative and rapidly expanding brand within the successful TopView Group. We offer a unique, high-end hospitality experience that's truly one-of-a-kind. We value entrepreneurial spirit, growth, and continuous improvement. We offer a competitive compensation package that includes: • Salary up to $135,000 base plus bonus!, • Paid Time Off, • Comprehensive Health Insurance (Medical, Dental, Vision) jvkpcdunC0

Job Description An upscale, Italian-driven, high-volume concept in a historic Midtown location is seeking an Assistant General Manager to join the opening leadership team. This is a rare opportunity to help launch a dynamic, multi-revenue stream operation centered around a vibrant 300-seat dining room and a high-energy, 50-seat circular bar. This concept blends classic Italian hospitality with the energy of a modern all-day destination, seamlessly integrating dine-in, bar, and grab-and-go experiences. This role is ideal for a polished, floor-driven operator who thrives in fast-paced environments, understands bar-centric service, and is excited to help build a flagship concept from the ground up. Key Responsibilities: • Partner with the General Manager to execute all aspects of pre-opening and launch, • Help build, hire, train, and develop a high-performing FOH team from the ground up, • Act as a highly visible floor leader—owning service flow, energy, and guest experience across a large-format space, • Support opening systems, SOP development, and operational infrastructure, • Partner closely with the Beverage Director to execute a high-volume, bar-driven program (wine, cocktails, aperitivo-style service), • Assist in managing bar operations including service standards, staff education, inventory flow, and cost controls, • Drive performance across dining room, bar, and grab-and-go revenue streams, • Support P&L management including labor, COGS, and operational efficiencies, • Maintain strong operational discipline across inventory, cleanliness, and food safety standards, • Handle guest relations with polish and professionalism, setting the tone for service culture from day one, • Analyze performance and continuously refine operations in a high-volume environment Qualifications: • 3–6+ years of management experience in upscale casual or high-volume, bar-driven restaurants, • Opening experience strongly preferred, • Experience managing large-format dining rooms and high-energy bar environments, • Confident, floor-driven leader with strong presence and communication skills, • Exposure to beverage programs; wine knowledge and Italian bar culture a strong plus, • Proven ability to build and lead teams in fast-paced environments, • Strong understanding of labor management, cost controls, and operational systems, • Experience with POS, scheduling, and reporting tools, • Flexible schedule; comfortable with nights, weekends, and high-volume service demands Compensation & Benefits: • $100,000–$120,000 base (DOE), • Health, dental, vision, • PTO, • Employee dining perks, • Growth opportunity within a high-profile opening project

Job Description Sago is a global leader in market research and data solutions, committed to connecting human answers to business questions. The world is transforming, and Sago is continuously reaching new heights, redefining our solutions beyond our clients' wildest expectations, and making it smarter, faster, and easier to gain insights that matter. We're a team of innovators, strategists, and problem-solvers, passionate and inspired thinkers, who celebrate our wins. Vibrant leaders who empower our colleagues and innovate the Market Research industry. Curious learners, constantly finding new ways to transform. Bold thinkers and authentic team members who show up to work every day being ourselves, never afraid of new ideas or opinions - because we believe they matter. As a Conference Center Manager at our focus group facility, your leadership role is multifaceted, encompassing the orchestration of smooth and efficient facility operations. You will be responsible for the main flow of administrative and operational aspects. Anticipating and meeting client needs is paramount. Your hands-on involvement in managing staff, coordinating logistics, coupled with a commitment to delivering exceptional customer service, will contribute not only to the success of individual in person projects but also to the facility's overall reputation in the competitive market research industry. This position is 100% in-person, in our facility in New York City, reporting to the Facility Director. • Foster positive onsite experiences to drive return business., • Serve as a dedicated on-site concierge in the local Facility, fostering a welcoming atmosphere and delivering outstanding customer service., • Proactively identify and promptly address any signs of client dissatisfaction or a potential decline in trust, fostering a positive and responsive approach to client concerns., • Lead Team of Facility Supervisor(s), Site Supervisor(s), and Client Service Representatives (CSR)., • Supervise staff to ensure the highest level of client and respondent satisfaction., • Ensure they uphold consistency, efficiency, and attention to detail., • Work with Facility Director (FD) in the training and development of employees., • Assists FD in providing continuous feedback and career coaching., • Supports FD in annual formal employee evaluations/performance reviews for full-time and part-time staff., • Operational Oversight:, • Effectively delegate tasks to facility staff, ensuring a comprehensive understanding of the client's expectations and project nuances., • Oversee the execution of hospitality and administrative functions within the facility, ensuring seamless management and efficient operation., • Coordinate with outside vendors to ensure timely delivery of client needs to a high standard., • Assist in basic IT/AV issues and report problems to the AV/IT Department., • Provide secondary support to Project Managers with in-house project client services and client feedback., • Maintain the facility and collaborate with property management and approved vendors., • Project Execution and Administrative Tasks:, • Review all project materials at project kick off to understand the scope., • Attend kick-off calls with clients., • Engage in thorough communication with clients ahead of research initiatives, to ensure all needs are collected for projects., • Follow all set facility project execution protocols including paperwork, client welcome and staff briefings., • Ensure client food service and day of requests are fully addressed., • Assure all participant compensation is processed and reports are accurate., • Assist in the preparation and/or review of invoice requests, ensuring accuracy and complete all necessary aspects of project close out., • Perform any or all CSR duties when appropriate and necessary., • Schedule participants in internal platform systems for room rentals., • High school diploma or equivalent required., • At least 2 years of hospitality industry experience preferred., • Prior experience in market research is an asset, but not required., • Minimum of 2 years of management experience., • Strong client-focused mindset with a commitment to delivering exceptional service., • Demonstrated leadership abilities with experience guiding and motivating teams., • Excellent decision-making and problem-solving skills in fast-paced environments., • Professional demeanor and polished appearance., • Job Type: Full-time, Exempt, • Compensation Details: The budgeted salary for this position is fixed at $60,000., • Eligible for Sago's benefits program designed to support all our US full-time employees including: health, dental, and vision insurance, 401(k) with employer match, paid time off and holidays, and an amazing culture driving towards Sago's continued success.

Job Description General Manager | New York City | Experiential Hospitality & Entertainment up to 105K ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ABOUT THE CONCEPT This is hospitality, reimagined. A brand new, modernized music and entertainment experience that takes a beloved social activity and elevates it into a premium, tech-driven group experience This is a ground-floor opportunity to join at the earliest stage, work directly with the leadership team, and help shape what this brand becomes. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ THE ROLE An experienced, operationally savvy, and charismatic General Manager is needed to lead the flagship NYC location — The GM reports directly to the Co-CEOs and owns all things hospitality and operations. The founders come from event and tech backgrounds — they need someone they can fully trust to run that side of the business. This is not an office role. Floor-present, hands-on, and proactive every shift. Key Responsibilities: • Day-to-day management of all venue operations, • Leading, developing, and motivating the full staff team, • Overseeing finances, inventory, and COGs, • Driving group sales, corporate events, and brand activations, • Systems creation, analysis, and implementation as the brand scales WHAT THEY ARE LOOKING FOR • 5+ years in premium or elevated hospitality, • Minimum 3 years as GM, AGM, Multi-Unit GM, or Area Director, • New York City hospitality experience required, • Tech savvy — Toast, Sling, AV equipment, early-stage software, • Strong ops mindset — inventory, COGs, menu engineering, venue costs, • Experience in group sales and events, • Hands-on, floor-first leadership style COMPENSATION & BENEFITS • Base Salary: $100,000 | AGM considered at $105,000 - $110,000, • Bonus: Up to $20,000 annually, • Health Insurance: Yes, • PTO: 12 days + additional days with tenure, • Long & Short-Term Disability: Yes, • Accident & Critical Illness Insurance: Yes, • 401(k): Yes

Job Description About us: From innovative menus and striking design to impeccable service and critical attention to detail, at Great Performances, we weave our mission into all we do. Serving New York City for over four decades, Great Performances has evolved from a waitress staffing agency to the leading catering, events, and hospitality companies in the greater New York area. We provide food services in an array of celebrated New York City cultural institutions, including Jazz at Lincoln Center, Brooklyn Museum, Brooklyn Academy of Music, Wave Hill, and The Apollo Theater. We are known for full-service catering and events, corporate workplace dining and amenity programs, and large-scale event and festival production. Great Performances is the nation’s first caterer to own and operate an organic farm, Katchkie Farm, located in Kinderhook, NY. Progressive from the start, we consistently set the pace for industry best practices. We are seeking highly motivated and talented individuals to join our team and to support our vision, mission, and values through everything they do. If you share our passion and want to make a meaningful impact, we invite you to apply. Our Vision: Building Community to Better Our World Our Mission: Unleash Joy through Genuine Hospitality Our Core Values: Craftsmanship: developing new menus, designs, and moments to deliver engaging experiences to our clients and guests. People: creating fair access, opportunity, and advancement for everyone. Our employees are our greatest asset. Sustainability: upholding and elevating standards for sustainable behaviors that support our planet. Collaboration: aligning with our clients’, colleagues’, and community’s visions to execute a successful experience. Doing Good through Food: engaging in action around food access, health and wellness, education, and philanthropy. We are seeking a dynamic and experienced General Manager to lead operations at Great Performances. This individual will be responsible for delivering outstanding guest experiences, driving strong financial results, and maintaining the highest standards of quality, safety, and compliance. The ideal candidate is a hands-on leader who collaborates effectively with culinary and venue leadership, builds high-performing teams, fosters a positive and inclusive culture, and develops strong client relationships while ensuring all operations reflect the values and standards of Great Performances. Responsibilities Employee Management • Recruit, select, train, and manage employees to maintain a high-performing team., • Provide leadership, coaching, and performance management to staff., • Facilitate ongoing team education and training, including daily pre-shift meetings., • Direct and assist staff before, during, and after service to ensure seamless operations., • Create and manage employee schedules to support operational needs., • Address and mediate employee concerns in a professional and constructive manner., • Coordinate and manage the entire operation of the venue during scheduled service, ensuring smooth service flow and operational efficiency., • Resolve guest concerns and service issues promptly and professionally., • Enforce company service standards, policies, and procedures as outlined in the Great Performances Employee Guides., • Maintain strong communication between front-of-house and back-of-house teams., • Partner with culinary leadership to ensure menu execution, food quality, and service standards are maintained., • Ensure compliance with all Department of Health regulations, food safety standards, and workplace policies., • Manages all venue purchasing and inventory orders., • Support the Venue Director with promotional initiatives and operational improvements., • Manage logistics for internal catering events and venue functions., • Assist with rental orders and special event coordination., • Minimum 4–5 years of hospitality management experience., • Combination of relevant education and practical hospitality experience., • Strong leadership and employee management skills., • Proven experience in restaurant or venue management., • Knowledge and enforcement of Department of Health guidelines and food safety standards., • Excellent communication, organizational, and written skills., • Ability to handle multiple priorities and coordinate a wide range of operational activities., • Strong problem-solving skills with the ability to make sound operational decisions., • Proficiency in Microsoft Office (Word and Excel)., • Ability to maintain computer proficiency in operational systems including MS Office, Egnyte, Nowsta, ADP, and CaterXpert., • Self-motivated with strong initiative and leadership ability. Schedule: Full Time, On-Site Base salary: $90,000 Benefits: PTO, 401K, Medical, Dental, and Vision insurance, Transit, Safe & Sick Time, and FSA (Flexible Spending Account) Must be able to provide valid documentation that you are legally eligible to work in the United States. Great Performances is an equal opportunity employer. At Great Performances, we employ qualified individuals based solely on ability, training, and experience. Great Performances does not discriminate against any employee or applicant for employment or promotion based on race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Job Description New Restaurant and Concept Opening - SPARROW ITALIA NYC The Noble 33 Hospitality and lifestyle company is seeking a GENERAL MANAGER for Sparrow Italia's NEW LOCATION - NYC! This position is responsible for the overall food quality of all food items, controls COGS, trains and oversees all back of house employees and areas, ensures company standards and may be responsible for seasonal specials and menu changes. The General Manager is responsible for leading, educating, motivating, and energizing the team. The General Manager leads the FOH team and delivers exceptional, unforgettable guest experiences to every guest every time! This position is also responsible for the restaurant and outlets' entire operation and financial performance. The General Manager must communicate information effectively to staff and the Director of Operations. Duties & Functions: • Staff and Lead Operations & Culinary Team, • Ensure all processes for venue management are in place and executed on daily basis, • Ensure venue is always up to code with State & Federal regulatory bodies, • Ensure all venue managers are appropriately trained and up to date with current procedures, • Complete all administrative duties as outline and assigned by Director of Operations, • Ensure OpenTable/Reservation Systems are properly setup and running at all times, • All Maintenance issues reported and handled in timely manner, • Ensure all service standards are maintained with hospitality focus, • Ensure all guests are attended to and treated with utmost respect by all departments, • Ensure all food menu items are presented consistently, accurately, and with integrity, • Ensure all beverage menu items are presented consistently, accurately, and with integrity, • Assist in developing new ideas for service standards, food & beverage menu items, as well as guest relations., • Ensure venue is always up to Brand Standards and in "Mint Condition"., • Participate in all weekly Marketing & Business Development meetings., • Ensure proper pars and inventory management systems are in place, keep active/running total/par, • P & L Responsibility and Reporting., • Ensure Tips are properly handled and distributed by staff and management.Specific Job Knowledge & Skills:, • 5+ years of experience., • Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, and food safety., • Must be available to work a flexible schedule to include evenings, weekend shifts, and holidays., • Must be organized, self-motivated, and proactive with a strong attention to detail, • Strong hospitality foundation, ability to coach, build a team, problem solve, and leadership skills required, • Strong understanding of cost and labor systems that lead to restaurant profitability., • Strong communication and leadership skills., • Bachelor's degree (or equivalent) in business management or related field., • Experience in conducting performance evaluations., • Working knowledge of human-resources processes., • Experience hiring, training, and mentoring a diverse large hourly FOH staff., • Proven ability to work well under pressure and adapt quickly to change., • Move, lift, carry, push, pull, and place objects weighing less than or equal to 45 pounds without assistance., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity., • Stand, sit, or walk for an extended period of time or for an entire work shift., • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.Benefits:, • Dental insurance, • Health insurance, • Life insurance, • Vision insurance

Job Description We are looking for a Service Director to join our team here at WS New York. WS New York is a restaurant and private club concept in Hudson Yards. WS New York has unparalleled access to the finest wines and spirits, world-class dining, and one-of-a-kind cultural events. This is a truly unique destination bound to become one of the world’s most coveted private clubs and restaurants. This is an incredible opportunity to be a part of a team of passionate hospitality professionals. At WS New York, our company culture supports the growth and development of our Team Members and provides opportunities for education and advancement in the hospitality profession. We offer a comprehensive benefits package, including medical/dental/vision, and paid time off after a required waiting period. We are extremely excited to build this team and create memorable experiences for all.Responsibilities:- Managing the daily operations of the Club and Tavern while maintaining a consistent management presence during service.- Oversee creating, teaching, and maintaining service standards of both The Tavern and The Club. • Being able to uphold our service standards while growing the culture at WS., • Affective at teaching product knowledge and being able to inspire a team to do more and achieve twice as much every day., • Controlling labor via schedule control and effective management of the business., • Leading from the front in creating memorable experiences for guests and staff alike., • Creating a strong regular base in The Tavern and maintaining and building a healthy membership in the club, • Maintain a high level of hospitality and professionalism with each Team Member, guest, and club member Qualifications: • Experience working with a door team in a fine dining and/or hotel environment, • Positive attitude, a sense of responsibility, and ownership of the position, • Appetite for creating memorable experiences for our guests and members, • The ability to stay calm and positive under pressure, • Detail oriented with writing, communication, and phone etiquette skills, • Team oriented with a strong sense of punctuality, reliability, and professionalism, • Computer literacy and proficiency with Microsoft Office, • Demonstrate a sense of urgency, strong work ethic, ability to mentally prioritize and stay organized in a high volume atmosphere, • Must display the image and philosophy set forth by the owner and restaurant management, • Fluent in both written and spoken English, • Be able to safely lift and easily maneuver items up to 30 pounds, • Be able to work in a standing position for long periods of time, • Must be comfortable with repetitive motions (such as walking, bending and standing) In accordance with the NYC Covid-19 Vaccine Mandate, all food establishment employees are required to show proof of Covid-19 Vaccine. WS New York provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. We’re looking for a passionate assistant captain to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you’ll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You’ll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague & you don’t take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you’ll do: • Help lead a team of counter, server/runner & baristas {approx. 15 people}, • 80% of your time spent on the floor completing tasks your team completes, and 20% of your time spent on scheduling, ordering and emailing with the back office team, • Report directly to your regional director & captain, and effectively communicate with them regarding team and cafe needs, • Take ownership of the cafe spaces aesthetics, including printing & framing signage, menus, and tags, • Answer company emails in a timely manner, • Ensure food and labor costs stay consistent and follow company guidelines, • Keep an eye on your cafe’s financial results and motivate your team to constantly go above and beyond, • Successfully communicate specials of the season, encourage guests to try our best selling items etc., • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests – do you know their order? Dial up the coffee without even asking!, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep an eye out for dirty cups, napkins that fell to the ground, the cleanliness of our restrooms or dirty cigarette buts on our terraces, • Investigate and resolve any guest concerns What we're looking for: • You have minimum 1 years leadership experience, • Familiarity using Toast, Restaurant365 & working with 3rd party delivery apps, • You take complete ownership of your team, cafe and everything needed to provide the best experience to customers, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You ensure food and safety at all times, and have a food handler’s certificate, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • Quality, esthetics & top notch customer experience is a non-negotiable for you, • You make people feel good—your team and guests alike. You lead by example, • You learn quickly and are able to adapt to maman’s unique culture, • Smart, no ego, upbeat, friendly, & efficiency oriented, • Join a fast-growing company committed to not just serving the best cookies & coffees but building a national brand, • Competitive salary, healthcare, & sweet perks for always going the extra mile and living our values, • PTO & healthcare benefits, • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything & like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

Job Description Position Title: Assistant General Manager Salary: $88,000 to $95,000 Founded in 2005 as Hudson Yards Catering, Union Square Events is a culinary and operations leader in the hospitality industry, partnering with a diverse portfolio of best-in-class clients. We produce one-of-a-kind catered events and unparalleled dining experiences in a variety of cultural, corporate, entertainment, and private venues throughout New York City and beyond. Job Summary Assistant General Manager Location: One Vanderbilt – Manhattan, NY “One Vanderbilt is the best building location in Manhattan, period.” Located in Manhattan’s premier business district and directly connected to Grand Central Terminal, One Vanderbilt offers unmatched convenience, accessibility, and prestige. This iconic tower sets the standard for excellence — and we are seeking an exceptional hospitality leader to match. About the Role The Assistant General Manager works closely with the Director of Operations and provides hands-on leadership and strategic support to both Front of House and Back of House teams with a specific focus on the Beer, Wine, and Cocktail programs. The AGM collaborates with the Management Team to ensure we consistently deliver phenomenal service, including best-in-class culinary and beverage offerings for every guest. This leader will guide, educate, and inspire the team to create an outstanding guest experience while fostering a positive, professional, and high-performing work environment for all employees. Key Responsibilities · Partner with the Director of Operations to oversee daily operations and ensure seamless service execution · Lead the bartender team – recruiting, hiring, and training along with weekly schedules · Ensure the consistency of the cocktail offering, standardizing recipes and best service practices · Lead, coach, and develop FOH and BOH managers and hourly team members · Uphold and elevate service standards to ensure an exceptional hospitality-driven experience · Oversee scheduling, labor management, and productivity · Ensure operational excellence across culinary, beverage, and service execution · Maintain strong communication and collaboration between departments · Monitor financial performance, including cost controls and revenue optimization · Support hiring, training, and performance management initiatives · Act as Manager on Duty and step in as needed to support all areas of the business · Who You Are · A strong hospitality leader with a passion for creating unforgettable guest experiences · Proven experience developing cocktails and an overall strong knowledge of diverse bar programs · Experienced in high-volume, service-driven environments · Collaborative, positive, and solutions-oriented · Skilled at developing teams and fostering accountability · Financially savvy with experience managing labor and operational budgets · Detail-oriented with a commitment to excellence · Flexible, adaptable, and energized by a fast-paced environment Apply to Union Square Events today! Union Square Events is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Associates at Union Square Events are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Paid Parental Leave, • Holiday Time Off (varies by site/state), • Personal Leave, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program Applications are accepted on an ongoing basis. Union Square Events maintains a drug-free workplace. Req ID: 1522038 Union Square Events Gina Barbish [[req_classification]]

Job Description Position Title: Complex General Manager Salary: $130,000 - $140,000 Other Forms of Compensation: Bonus Plan Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A ! Job SummaryThe Complex General Manager leads a large, multi‑unit operation within a single high‑profile complex, partnering closely with the Regional Director of Operations. This role oversees a diverse portfolio of dining, catering, and hospitality services while cultivating a collaborative, service‑forward culture across the account. You will guide a team of leaders, including a mix of seasoned and developing managers, supporting growth, consistency, and operational excellence across the entire complex. This position is highly client‑facing and requires a passion for building strong relationships, delivering elevated hospitality experiences, and navigating a dynamic, unionized environment. Key Responsibilities • Lead day‑to‑day operations across multiple dining and catering units within a large, complex account., • Provide clear operational structure and tactical oversight to ensure consistency, quality, and an excellent guest experience., • Support, coach, and develop a team of 12 managers and approximately 90 hourly associates, including early‑career managers., • Foster a positive, inclusive work environment in partnership with union teams and representatives., • Serve as the primary point of contact for the client, nurturing a trusted, long‑term partnership., • Oversee all operational planning, including scheduling, payroll, staffing, and team training., • Partner with culinary leadership to shape menus, elevate food quality, and ensure best‑in‑class execution., • Lead high‑touch catering operations within a $5M+ annual events program, ensuring flawless service and alignment with client expectations., • Implement new culinary and hospitality programs in partnership with Restaurant Associates marketing and culinary teams., • Guide HR‑related activities including hiring, coaching, and performance management., • Experience leading multi‑unit, high‑volume hospitality or foodservice operations, ideally within a large corporate or cultural complex., • Background managing union workforces and building positive, collaborative relationships., • Strong leadership presence with the ability to provide structure, support tactical planning, and develop emerging managers., • A people‑centered approach with a focus on service, partnership, and team growth., • Demonstrated success building strong client relationships and delivering high‑touch hospitality., • Experience in large‑scale catering and events., • Ability to balance big‑picture leadership with hands‑on operational management., • Strong communication skills, resilience, and a commitment to continuous learning., • Bachelor’s degree in Hospitality, Culinary Arts, Business, or a related field (or equivalent experience)., • Five or more years of foodservice or hospitality leadership., • Experience overseeing high‑volume production and catering programs. Restaurant Associates is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Associates at Restaurant Associates are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Restaurant Associates maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Req ID: 1518943 Restaurant Associates Michael Abbey [[req_classification]]

Job DescriptionDescription: ABOUT FIVE IRON Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. THE ROLE We’re looking for a sharp, connected, and energetic Regional Director of Marketing to build partnerships and make sure Five Iron is the name on everyone’s lips — from hotel concierges to corporate event planners to the after-work crowd. If you come from hospitality, travel & tourism, live events, or entertainment, you already know how to market an experience. That's exactly the muscle we need. CORE RESPONSIBILITIES • Own regional marketing strategy across Five Iron locations — from concept to execution to results, • Build partnerships with hotels, corporate accounts, event planners, and local businesses to drive group bookings and brand love, • Plan and execute local activations, events, and campaigns that fill the bays and build the brand, • Work closely with venue GMs and the corporate team to keep things locally sharp and brand-consistent, • Support franchise partners with marketing guidance and brand-aligned local playbooks, • Manage budgets, track performance, and turn data into better decisions, • Serve as the primary point of contact for retail and franchise marketing requests — qualifying, routing, and owning each one through to completion, • Ensure every inbound request is clearly scoped and aligned with business priorities before it touches the broader Marketing team, • Evaluate whether needs can be solved with existing assets or templates before spinning up new workstreams, • Set realistic timelines and project-manage deliverables from first request to final hand-off, • Identify and support underperforming markets using data-driven insights and proven playbook tactics, • Collaborate with operations, analytics, and marketing teams to diagnose challenges and build corrective action plans, • Background - and love for - hospitality, travel & tourism, live events, or experiential consumer brands, • Proven track record building and executing local marketing strategies that move the needle, • A natural connector who gets energized by being out in the market, • 6+ years in marketing, with regional or multi-unit experience preferred, • Franchise experience? Big plus, • Base salary $120,000 - $150,000+ with bonus potential, • Hybrid work model, • Health, Dental, and Vision insurance*, • Short-Term Disability*, • Accident and Critical Illness Insurance* Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required. Requirements: