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Infor Application Security Analyst Position Summary The Infor Application Security Analyst is responsible for the design, administration, monitoring, and support of application security across the Infor CloudSuite ecosystem. This role ensures appropriate user access, segregation of duties (SoD) compliance, security governance, and audit readiness across Infor applications including Financials, Supply Chain Management, Human Capital Management, and related integrated systems. Key Responsibilities Security Administration & User Access Management • Administer user accounts, roles, permissions, and security configurations within Infor CloudSuite applications., • Design and maintain role-based access controls aligned with organizational policies., • Process and validate user provisioning, modifications, and deprovisioning requests., • Ensure timely onboarding, transfers, and termination access updates., • Monitor privileged access and enforce least-privilege security principles. Governance, Risk & Compliance • Perform Segregation of Duties (SoD) analysis and identify access conflicts., • Support internal and external audits by providing security documentation and access reports., • Conduct periodic access reviews and certification processes. Security Monitoring & Risk Management • Monitor security-related events and investigate application access issues., • Identify and mitigate security vulnerabilities and unauthorized access risks., • Partner with IAM/cybersecurity teams to implement security best practices and controls. Infor Application Security Configuration • Configure and maintain security roles, business classes, and authorization frameworks within Infor applications., • Support security design during implementation projects, upgrades, and system enhancements., • Evaluate security impacts of new functionality, integrations, and business processes. Reporting & Documentation • Develop and maintain security reports, dashboards, and audit documentation., • Document role definitions, security designs, approval workflows, and operating procedures., • Provide recommendations for continuous improvement of application security processes. Required Qualifications Education • Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Business Information Systems, or related field., • Equivalent combination of education and experience may be considered. Experience • Experience supporting Infor CloudSuite, or other enterprise ERP platforms., • Experience with user access management, role design, and audit compliance activities. Technical Skills • Strong knowledge of Infor CloudSuite security architecture., • Experience with:, • Infor OS, • Landmark Security, • FSM Security, • HCM Security, • IPA (Infor Process Automation), • Security role administration, • User provisioning and access governance, • Understanding of:, • Role-Based Access Control (RBAC), • Segregation of Duties (SoD), • Identity and Access Management (IAM), • Single Sign-On (SSO), • Two-Factor Authentication (2FA), • Active Directory / LDAP integration, • Audit and compliance frameworks Preferred Qualifications • Infor CloudSuite implementation experience., • Healthcare ERP security experience., • Experience with SailPoint, (Azure AD) or other IAM solutions. Core Competencies • Security Governance and Compliance, • Access Control Administration, • Risk Assessment and Mitigation, • Problem Solving and Troubleshooting, • Communication and Stakeholder Management, • Documentation and Process Improvement, • Attention to Detail Success Measures • Timely processing of access requests and role changes., • Successful completion of audit reviews with minimal findings., • Reduction in segregation-of-duty conflicts and security risks., • Accurate and compliant role design supporting business operations., • Improved security governance and access management processes., • Effective collaboration between teams' members. Reporting Structure Reports To: ERP Director Work Environment: Hybrid with 2 remote days after 90 days from start date Work Location: Garden City, NY Salary: $105,000 - $130,000

Lead Contracts Coordinator, North America Plaza Premium Group NYC - Remote Plaza Premium Group is the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. From award-winning lounges to premium airport services, we take pride in delivering exceptional comfort, convenience, and care to travelers. As a dynamic and fast-growing company, we offer exciting career opportunities, a diverse and inclusive workplace, and the chance to be part of a team that’s shaping the future of travel. If you're passionate about hospitality and thrive in a fast-paced, customer-focused environment, we’d love to have you on board! The Lead Contracts Coordinator is the front-line owner of contract lifecycle management for Plaza Premium Group's U.S. and Canada operations, managing a high volume of commercial agreements across multiple business lines and jurisdictions. This role goes beyond administrative support: the Lead Contracts Coordinator applies sound legal and commercial judgment to draft, review, and negotiate standard-to-moderate complexity agreements independently using approved templates and playbooks, escalating novel or high-risk issues to the Director. This role also drives process improvement and CLM system administration, and serves as the team's go-to resource and informal mentor for contract-related questions from other coordinators and business stakeholders across Legal, Finance, Operations, Procurement, and HR. Key Responsibilities: • Contract Lifecycle Ownership: Own the end-to-end contract lifecycle process, including intake, drafting, review, negotiation support, approval routing, execution, renewal tracking, and archival, for a high-volume portfolio of commercial agreements., • Track contract status, approval workflows, execution deadlines, notice periods, and renewal dates, proactively flagging risk and bottlenecks to the Director., • Maintain contract repositories, version control, and tracking databases, ensuring accuracy and audit-readiness across the full contract portfolio. Drafting, Review & Negotiation, • Draft, revise, and format commercial agreements, amendments, NDAs, vendor agreements, service agreements, leases, and other legal documents using approved templates and playbooks., • Conduct substantive first-pass review of contracts to identify key commercial terms, legal risks, missing information, and non-standard provisions, applying independent judgment on standard-to-moderate complexity matters and escalating novel or high-risk issues for Director review., • Lead redline comparisons and manage revision tracking through multiple rounds of negotiation with internal and external counterparties., • Maintain and continuously improve legal templates, forms, precedent documents, and clause libraries to reflect current playbook positions and lessons learned from prior negotiations. Legal Operations, Systems & Reporting, • Support implementation, administration, and continuous improvement of the contract lifecycle management (CLM) system and related legal operations processes., • Prepare contract summaries, obligation trackers, KPI reports, and departmental dashboards for business stakeholders and leadership., • Coordinate legal matter intake and assist with tracking ongoing legal matters and outside counsel engagements., • Maintain signature authority records and coordinate internal/external signature processes, ensuring executed agreements are properly filed and distributed. Cross-Functional Partnership & Team Support, • Serve as the team's go-to resource on contract-related questions, providing guidance and informal mentorship to other coordinators and business stakeholders on contract process, templates, and playbook positions., • Collaborate with internal stakeholders across Legal, Finance, Operations, Procurement, Human Resources, and executive leadership to support timely, well-documented contracting outcomes., • Support special projects, process improvement initiatives, and other responsibilities as assigned. Qualifications: • Bachelor's degree in Legal Studies, Business Administration, Paralegal Studies, or a related field preferred., • 5–7 years of experience supporting contract administration, legal operations, paralegal functions, or corporate legal departments, ideally within a high-volume or multi-jurisdictional environment., • Demonstrated experience independently reviewing, drafting, redlining, and negotiating commercial contracts using established playbooks and templates., • Strong understanding of contract lifecycle management processes, legal documentation, and risk-flagging practices., • Hands-on experience with contract repositories, document management systems, or CLM platforms required., • Exceptional attention to detail, sound judgment, and the ability to distinguish standard issues from those requiring escalation., • Strong written and verbal communication skills, with the ability to explain contract terms and risk clearly to non-legal stakeholders., • Advanced proficiency in Microsoft Office, including Word, Excel, and PowerPoint., • Ability to manage a high volume of concurrent matters and competing deadlines in a fast-paced, multi-jurisdictional environment., • Ability to work independently while providing guidance to team members and collaborating effectively with cross-functional teams., • Experience supporting multi-jurisdictional or international operations strongly preferred.

Who We Are We are a team of motivated, engaged, and exceptionally talented self-starters, willing to roll up our sleeves and do what is necessary to get the job done. If you are interested in joining this dynamic team and have a passion to learn, develop, and want your experience to make an immediate impact, please apply. To find out more about us, please visit our website: _ What We Offer We offer an environment of continuous development and growth with a thriving company culture, exceptional colleagues, and exceptional benefits. Our benefit package includes: • Hybrid work options available and flexible hours, • Excellent health insurance, • No employee cost for dental and vision insurance, • Paid holidays and generous paid time off, • Professional development opportunities, • Educational assistance opportunities, • Multiple retirement plan options with company contribution, • Short-term and long-term disability coverage, • Flexible spending account with company contribution, • Life Insurance, • 529 College Savings Program, • $300 Wellness Reimbursement What You’ll Do At LIPA The IT Senior Analyst, Operational Technology (OT) and Cyber is responsible for the oversight of Industrial Control Systems (ICS), Supervisory Control and Data Acquisition (SCADA) environments, and the protection of operational technology assets from cyber threats. This role focuses on identifying vulnerabilities, monitoring security events, supporting incident response, and ensuring the resilience of critical infrastructure systems in use by the Operating Services Company. The IT Senior Analyst works closely with internal and Operating Company engineering, IT, operations, and compliance teams to strengthen cybersecurity across industrial environments while maintaining system availability, safety, and regulatory compliance. Essential Job Functions include: • Monitor the Service Provider’s performance of managing the OT environments for cyber threats, anomalies, and suspicious activity using security tools and platforms and consult with, and advise, the Service Provider’s OT group for any issues observed., • Analyze alerts and incidents affecting industrial systems, including SCADA, PLCs, HMIs, DCS, and related infrastructure., • Conduct 3rd party risk assessments and vulnerability reviews for OT assets and industrial networks. Partner with the OT Cyber group to ensure all incidents are fully investigated, and appropriate response measures are taken to remediate risks., • Support incident response efforts for cybersecurity events impacting operational environments., • Assist in reviewing OT cybersecurity policies, standards, and procedures to minimize system risks and vulnerabilities., • Collaborate with engineering and operations teams to resolve issues, recommend security controls and assist in the annual testing for the OT environments with minimal disruption to production., • Ensure that the Service Provider maintains accurate and current asset inventories, network diagrams, and system baselines for OT environments., • Evaluate and recommend security technologies for Energy Management and SCADA systems., • Participate in security audits, compliance assessments, and regulatory reporting., • Track emerging OT cyber threats, vulnerabilities, and industry best practices and provide recommendations on what practices should be modified to ensure LIPA and the service provider align with best practices., • Support disaster recovery, business continuity, and resilience planning for operational systems., • Perform daily operational cyber duties for LIPA’s business environments., • Perform other related duties, as necessary. What We Need • Bachelor’s degree in Cybersecurity, Information Technology, Engineering, Computer Science, or related field (or equivalent experience)., • Five (5) years of experience in cybersecurity, industrial control systems, or operational technology environments., • Experience in critical infrastructure sectors such as utilities, manufacturing, transportation, or energy., • Experience with threat intelligence and industrial cyber risk management., • Experience conducting risk assessments, incident response, and forensic analysis in operational environments., • Must possess at least one (1) of the following industry certifications: GIAC GICSP, CISSP, Security+, or ISA/IEC 62443 certifications., • In depth knowledge of Windows, Linux, and embedded industrial systems., • Familiarity with network segmentation, zero trust principles, and secure remote access solutions., • Strong knowledge of OT/Industrial Control Systems (ICS) protocols such as Modbus, DNP3, OPC, IEC 61850, or similar., • Familiarity with SCADA systems, PLCs, Remote Terminal Units (RTUs), and industrial networking concepts., • Understanding of cybersecurity frameworks such as NIST, ISA/IEC 62443., • Familiarity with NERC CIP regulations., • Experience with SIEM platforms, intrusion detection systems, vulnerability management, and endpoint protection tools., • Strong analytical, problem sensitivity, and problem-solving skills., • Skilled in analyzing and evaluating systems, • Critical thinking skills, • Excellent written and verbal communication skills., • Interpersonal and collaboration skills and the ability to work well with others., • Knowledge of regulatory requirements and audit processes related to critical infrastructure protection. Preferred Qualifications • Advanced degree in Cybersecurity, Computer Science, Engineering, Information Technology, or a related field., • Seven (7) years of experience in cybersecurity, with at least three (3) years supporting Operational Technology (OT), Industrial Control Systems (ICS), or SCADA environments., • Possess multiple professional certifications such as: CISSP, GICSP, Security+, CISM, or ISA/IEC 62443 credentials., • Hands-on experience with industrial protocols including Modbus, DNP3, OPC, or IEC 61850Understanding of industrial network architecture, segmentation strategies, and secure remote access controls., • Knowledge of cloud-connected industrial environments and IIoT security considerations., • Familiarity with scripting or automation tools such as PowerShell, Python, or Bash for security operations., • Demonstrated ability to balance cybersecurity priorities with operational uptime and safety requirements. Salary Range $103,500 - $126,500 How You Can Apply: Interested parties should submit their cover letter and resume to Gary Martens, Director, Human Resources and Administration, at 2026sritanalystotc@lipower.org LIPA is an equal opportunity employer. All people with disabilities are encouraged to apply. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Gary Martens, Director, Human Resources and Administration.

Who We Are We are a team of motivated, engaged, and exceptionally talented self-starters, willing to roll up our sleeves and do what is necessary to get the job done. If you are interested in joining this dynamic team and have a passion to learn, develop, and want your experience to make an immediate impact, please apply. To find out more about us, please visit our website: _ What We Offer We offer an environment of continuous development and growth with a thriving company culture, exceptional colleagues, and exceptional benefits. Our benefit package includes: • Hybrid work options available and flexible hours, • Excellent health insurance, • No employee cost for dental and vision insurance, • Paid holidays and generous paid time off, • Professional development opportunities, • Educational assistance opportunities, • Multiple retirement plan options with company contribution, • Short-term and long-term disability coverage, • Flexible spending account with company contribution, • Life Insurance, • 529 College Savings Program, • $300 Wellness Reimbursement What You’ll Do At LIPA The Corporate Affairs Department supports LIPA’s ability to build trust, credibility, and engagement with internal and external stakeholders. The department is responsible for delivering clear, consistent communications, strengthening relationships, supporting transparency, and ensuring that LIPA’s messaging reflects its mission to provide electric service that is reliable, affordable, and increasingly clean. Corporate Affairs also supports organizational performance measurement, reporting and accountability, by tracking progress against LIPA’s strategic priorities and ensuring that performance information is communicated clearly, accurately, and in a comprehensive and coherent way across the organization and to the communities that LIPA serves. The Director, Performance Assessment and Process Optimization provides strategic leadership for LIPA’s enterprise performance-management, continuous-improvement and process-optimization programs, and Service Provider oversight activities. The Director designs, evolves, and governs performance frameworks that translate LIPA’s strategic priorities into clear, objective, data-driven measures of performance, with particular emphasis on customer affordability, operational effectiveness, accountability, and continuous improvement. Working across LIPA, PSEG Long Island, the Department of Public Service (DPS), and other stakeholders, the Director serves as a thought leader on performance measurement, benchmarking, process optimization, and continuous improvement. The role identifies systemic opportunities to improve processes and outcomes, leads cross-functional improvement initiatives, applies analytics and industry best practices to strengthen oversight, and provides senior management with actionable insights, options, and recommendations on matters of strategic and operational importance. The Director partners with Legal on performance-related contractual matters, while responsibility for contract administration resides with Legal. Essential Job Functions include: • Lead the strategic design, governance, and continuous evolution of LIPA’s performance measurement framework, ensuring that metrics are aligned with LIPA’s strategic priorities, Board policies, customer outcomes, Service Provider accountability, and applicable contractual performance requirements., • Direct the development, negotiation, implementation, and ongoing assessment of new and amended performance metrics with PSEG Long Island and the Department of Public Service (DPS), including establishment of objective targets, measures, data requirements, and performance standards., • Establish and lead a structured process-optimization program that identifies recurring operational, contractual, or administrative pain points; maps current-state processes; develops future-state solutions; and tracks implementation and realized benefits., • Use benchmarking, trend analysis, root-cause analysis, and other performance-improvement methodologies to identify emerging risks, performance gaps, and opportunities to improve efficiency, effectiveness, customer value, and organizational outcomes., • Serve as LIPA’s internal thought leader and subject-matter authority on organizational performance management, measurement design, process optimization, and accountability; maintain awareness of utility and cross-industry leading practices and translate them into practical recommendations for LIPA., • Lead cross-functional performance reviews with LIPA business units and the Service Provider, elevating discussions from scorekeeping to forward-looking analysis of drivers, systemic issues, corrective actions, and opportunities for continuous improvement., • Develop executive-level dashboards, scorecards, analyses, and recommendations that synthesize complex operational and financial information into clear insights for LIPA senior management and, as appropriate, the Board of Trustees., • Partner with LIPA’s legal, procurement, audit, finance, customer, T&D, and other functions on performance-related operational matters, including audits, special studies, consultant engagements, corrective-action plans, and Board materials., • Lead the integration and effective use of data analytics, automation, visualization, and other technology-enabled tools to strengthen LIPA’s oversight capabilities, improve data quality, reduce manual effort, and support timely decision-making., • Provide strategic leadership for assigned special projects and enterprise initiatives, including projects involving safety, physical security, regulatory compliance, operational readiness, or other matters of significant organizational importance., • Perform other duties as required. What We Need • Bachelor’s degree in business, engineering, public administration, analytics, or a related field, • Ten (10) years of progressively responsible experience in the utility industry, enterprise performance management, operations, process improvement, analytics, or a related field, including experience leading complex cross-functional initiatives., • Demonstrated ability to translate organizational strategy, Board policy, and contractual requirements into measurable performance objectives, governance processes, and actionable improvement plans., • Deep knowledge of enterprise performance management, KPI and scorecard design, benchmarking, process optimization, root-cause analysis, and continuous-improvement methodologies., • Advanced analytical and data-literacy skills, including the ability to synthesize large or complex data sets, identify trends and drivers, evaluate performance, and communicate decision-useful insights., • Strong business acumen and broad understanding of operations, customer service, regulatory requirements, performance obligations, and the economic and operational drivers that influence utility performance., • Advanced critical thinking and problem-solving ability, including the capacity to frame ambiguous issues, evaluate alternatives and consequences, challenge assumptions, and recommend practical solutions to complex or unusual business problems., • Strong executive-level interpersonal, communication and presentation skills, with the ability to translate complex technical, operational, financial, and contractual matters into clear recommendations for senior leaders and other stakeholders., • Demonstrated ability to influence without direct authority, build alignment across functions, negotiate effectively, and develop productive working relationships with internal and external stakeholders., • Ability to lead cross-functional teams and improvement initiatives, establish priorities, allocate resources, manage competing demands, and drive work to measurable outcomes., • Ability to exercise sound judgment and discretion in handling confidential, sensitive, legal, regulatory, and performance-related information., • High ethical standards, intellectual curiosity, strategic orientation, and a continuous-improvement mindset. Preferred Qualifications • Master’s degree in business, engineering, public administration, analytics, or a related technical discipline., • Lean Six Sigma process improvement, project management, or comparable professional certification., • Experience designing or administering performance frameworks, Service Provider performance measures, enterprise scorecards, benchmarking programs, or continuous-improvement initiatives. Salary Range • $182,700 - $223,300 How You Can Apply: Interested parties should submit their cover letter and resume to Gary Martens, Director, Human Resources and Administration, at 2026dirpmpo@lipower.org LIPA is an equal opportunity employer. All people with disabilities are encouraged to apply. If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Gary Martens, Director, Human Resources and Administration.

Position Title: Business Systems Administrator- VOIP Department: Corporate Systems / IT Support Reports To: Sr. Director, Corporate Systems FLSA Status: Hourly, Non – Exempt Location: US, Remote   Overview The Business Systems Administrator is responsible for the administration, support, and ongoing optimization of the company’s voice and communication systems. This role ensures reliable, secure, and scalable VoIP services while supporting broader business systems and integrations across the organization. This individual will work closely with IT, network engineering, and business teams to maintain high availability of communication platforms, improve user experience, and drive modernization of enterprise communication tools.   Key Responsibilities VoIP / Telephony Systems (Primary Focus) • Administer and support enterprise VoIP platforms (e.g., SIP, cloud PBX, softphones, call routing, contact center solutions), • Manage user provisioning, extensions, call flows, auto attendants, and hunt groups, • Monitor system performance, uptime, call quality, recordings, and reliability, • Troubleshoot voice quality issues (latency, jitter, packet loss) in collaboration with network teams, • Maintain and optimize call routing, IVR systems, and failover configurations, • Coordinate with telecom vendors and carriers for support, changes, and escalations, license renewals/upgrades, • Manage number provisioning, porting, and telecom inventory, • Integrating VoIP with CRM or support systems (Salesforce, Zendesk, etc.) Business Systems Administration • Support and maintain corporate SaaS applications and communication tools, • Assist in integrations between VoIP systems and other platforms (CRM, ticketing, collaboration tools), • Participate in system upgrades, rollouts, and migrations, • Maintain system documentation, SOPs, and user guides, • Assist with automation and process improvements across business systems   Operations & Support • Serve as a tier 2 escalation point for communication and telephony issues, • Analyze trends and recommend improvements to enhance reliability and user experience, • Participate in on-call or after-hours support as needed for critical systems   Security & Compliance • Ensure systems comply with internal security policies and regulatory requirements, • Support patching, access control, and system hardening efforts, • Assist with audit readiness and documentation for voice and communication systems   Skills & Abilities • Strong understanding of VoIP technologies (SIP, RTP, QoS, call routing), • Experience with cloud-based communication platforms (e.g., Teams Phone, RingCentral, Zoom Phone, etc.), • Strong scripting skills (PowerShell, Python, Bash), • Strong knowledge of Entra ID, Intune, Azure VDIs, M365, SSO/SAML, • Solid networking knowledge (DNS, DHCP, VLANs, firewalls, QoS), • Strong troubleshooting and analytical skills, • Ability to manage vendors and external service providers, • Strong communication skills with both technical and non-technical stakeholders, • Experience with system integrations and APIs is a plus   Education & Experience • Bachelor’s degree in Information Technology or related field (or equivalent experience), • 3–5+ years of experience in VoIP, telecom, or unified communications administration, • Experience supporting enterprise communication environments, • Relevant certifications (e.g., Microsoft Teams Voice, Cisco, or equivalent) are a plus   Desired Traits • Problem solver and proactive thinker, • Strong ownership and accountability, • Customer-focused mindset, • Adaptable and comfortable in a fast-changing environment, • Commitment to continuous learning and improvement Additional Requirements: • This position may periodically require work outside of standard business hours, including evenings and weekends, to support business needs., • Employment is contingent upon successful completion of background screening requirements., • One Inc may conduct periodic background checks at any time during employment, as permitted by applicable law and company policy. Physical Demands: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Standard indoor office setting; exposure to computer screens. Physical: Requires repetitive motion. Substantial movements/motions of the wrists hands, and/or fingers. Sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard, mouse, scanner and other tools as needed. Vision: See in the normal vision range with or without correction; vision sufficient to read computer screens and printed documents. Hearing: Ability to hear in the normal audio range with or without corrections. Company Profile: One Inc provides insurers with the capability to give their customers what they expect: choice, control, convenience, and continuity. That’s the strength derived from the Power of One™ - a cohesive and seamless experience for both inbound and outbound digital insurance payments. The One Inc Digital Payments Platform combines multi-channel digital communications with electronic payment processing and disbursement, creating a frictionless premiums and claims payments experience. As one of the fastest growing digital payments platforms in the insurance industry, One Inc manages billions of dollars per year in premiums and claims payments. Headquartered in Folsom, CA—One Inc offers a competitive salary, and benefits including medical, dental, and vision insurance, 401(k) plan, a commitment to a solid work/life balance, and a policy of promoting from within whenever possible. One Inc is an equal opportunity employer and complies with all EEOC legislation in each jurisdiction it operates in.

Job Description The Academy Charter Schools offers an exceptional interdisciplinary curriculum in a technology rich environment that challenges students to explore connections across subjects and use experiential learning to bridge the gaps between theory and practice. The Academy’s focus on character development and community service cultivates a student body poised to be active, engaged and responsible members of the community. The Academy employs a committed staff whose teaching and high academic and behavioral expectations will promote the excellence known so the community’s children can achieve. The Director of Accounting (CPA) serves as a key financial leader within the charter school network, responsible for ensuring financial integrity, regulatory compliance, and strategic fiscal stewardship across multiple campuses. This role oversees accounting operations, audit readiness, financial reporting, and internal controls while partnering closely with the Group Chief Financial Officer to support the network’s mission of delivering high-quality public education. The ideal candidate brings strong accounting expertise and the ability to translate complex financial data into clear, actionable insights. Requirements Financial Management & Reporting • Oversee general ledger, month-end and year-end close processes across the network, • Prepare and review monthly, quarterly, and annual financial statements, • Ensure accurate tracking of restricted and unrestricted funds, including grants and public funding, • Monitor cash flow, reserves, and financial sustainability Compliance, Audit & Regulatory Oversight • Lead all external audits, including coordination with independent auditors, • Ensure compliance with NYSED, SUNY Charter Schools Institute, federal, and state financial regulations, • Prepare and submit required financial filings, reports, and disclosures, • Maintain audit documentation and internal controls to ensure clean audit outcomes Budgeting & Forecasting • Support development and monitoring of annual operating and capital budgets, • Conduct variance analysis and provide recommendations to leadership, • Assist with long-term financial planning, enrollment-based projections, and expansion modeling Internal Controls & Risk Management • Design, implement, and monitor internal accounting controls and best practices, • Ensure segregation of duties and compliance with Board-approved fiscal policies, • Identify financial risks and recommend mitigation strategies Leadership & Collaboration • Support Board Finance Committee meetings with reports and financial analysis, • Mentor and support accounting staff, as applicable Required Qualifications: • Active CPA license (New York State), • Bachelor’s degree in accounting or finance, • Minimum 3-5 years of accounting experience, preferably in nonprofits or public sector., • Strong knowledge of GAAP, nonprofit accounting standards, and fund accounting, • Proficiency in Abila/MIP, accounting systems and Excel CORE COMPETENCIES: • High level of integrity and discretion, • Strong analytical and problem-solving skills, • Ability to communicate financial information clearly to non-finance stakeholders, • Detail-oriented with excellent organizational skills, • Collaborative leadership mindset aligned to a mission-driven organization Working Conditions: • Position is primarily based on Long Island with periodic travel between school sites, • Some evening or occasional weekend work may be required during audits or reporting cycles Pay Transparency: The salary for this role is $160,000 - $180,000. Base pay offered may vary within the posted range based on several factors, including but not limited to education, job-related knowledge, skills, experience, and location. The Academy is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any characteristic protected by applicable federal, state or local law. \nCompany Description The Academy Charter Schools offers an exceptional interdisciplinary curriculum in a technology-rich environment that challenges students to explore connections across subjects and use experiential learning to bridge the gaps between theory and practice. The Academy’s focus on character development and community service cultivate a student body poised to be active, engaged and responsible members of the community. The Academy employs a committed staff whose teaching and high academic and behavioral expectations will promote the excellence known, so the community’s children can achieve. The Academy Charter Schools offers an exceptional interdisciplinary curriculum in a technology-rich environment that challenges students to explore connections across subjects and use experiential learning to bridge the gaps between theory and practice. The Academy’s focus on character development and community service cultivate a student body poised to be active, engaged and responsible members of the community. The Academy employs a committed staff whose teaching and high academic and behavioral expectations will promote the excellence known, so the community’s children can achieve.

Job Description Title: Senior Director, Security and Safety Employee Status: Regular Full Time Work From Home Option: Not Applicable FLSA Status: Exempt Job Overview: The Senior Director, Security & Safety is an enterprise-wide executive leadership role within the Security Department, reporting directly to the Vice President of Security. This position exercises absolute governance and strategic ownership over NYRA’s comprehensive security matrix, shielding thousands of personnel, high-profile guests, and multi-million-dollar assets across all facilities. Moving beyond baseline administrative oversight, the Senior Director orchestrates the long-term architectural planning, cross-functional integration, and advanced execution of corporate security and safety initiatives. The role drives organizational resilience by instilling accountability across subordinate management tiers, pioneering cost-efficiencies to maximize multi-million-dollar departmental budgets and proactively managing enterprise risks. Additionally, the Senior Director serves as a key regulatory emissary, ensuring all security, intelligence, and safety operations dynamically align with shifting state and federal legal statutes, internal policies, and modern corporate governance standards. Essential Functions: • Enterprise Risk Governance & Strategic Vision: Architect and govern the enterprise-wide risk management framework; continuously forecast emerging threat landscapes, quantify vulnerabilities, and deploy long-term strategic mitigation roadmaps to immunize the organization against financial, operational, and reputational risks., • Policy Architecture & Regulatory Compliance: Author, formalize, and mandate comprehensive security and safety policies, corporate standards, and Standard Operating Procedures (SOPs); establish rigorous internal compliance matrices that strictly align operations with evolving federal, state, and local regulatory statutes., • Physical & Digital Security Infrastructure Management: Drive the strategic design, capital investment strategy, and deployment of integrated physical security matrices, including advanced access control architectures and state-of-the-art surveillance technologies (CCTV, intrusion detection), maximizing the protection of high-value assets and multi-site infrastructure., • Crisis Management, Resiliency & Incident Leadership: Command the global incident command structure; design, test, and activate enterprise-wide crisis management and business continuity plans to ensure instantaneous, decisive containment and institutional recovery during catastrophic events or security breaches., • Continuous Security Optimization & Audit Control: Systematically mandate and oversee rigorous, data-driven security audits, red-team penetration testing, and structural site vulnerability assessments to continuously validate operational readiness, optimize system efficiencies, and enforce absolute accountability., • Fiscal Governance & Capital Allocation: Direct the strategic formulation, execution, and optimization of departmental operating and capital expenses and budgets; pioneer cost-efficiency frameworks, participate in high-value enterprise vendor contract negotiations, and align resource allocation with overarching corporate safety priorities to maximize return on security investments. Preferred Skills: • Enterprise Risk Governance: Proven ability to architect, embed, and oversee complex risk management frameworks; expert in designing comprehensive, multi-site security audit programs that proactively identify and mitigate emerging threats., • Strategic & Analytical Vision: Decisive capability to transform abstract, complex security challenges into actionable strategies; utilizes advanced data modeling and root-cause analysis to protect the organization from catastrophic operational and financial risk., • Executive Leadership & Succession Planning: Proven excellence in cultivating a culture of accountability across multi-tiered management groups; specializes in strategic mentorship, succession planning, and driving high-performance security operations aligned with broad corporate mandates., • High-Stakes Crisis Communications: The ability to command information flow during critical, high-velocity incidents; orchestrates and delivers precise, authoritative communications to executives, and legal counsel under pressure., • Adaptive Resilience & Policy Evolution: Strategic capability to continuously pressure-test existing security systems against shifting threat vectors; mandates dynamic policy adjustments to guarantee institutional agility and business continuity., • Predictive Operational Intelligence: Expertise in managing data-driven security models that synthesize operational intelligence, behavioral patterns, and anomalies to optimize workforce deployment and physical resource allocation., • Regulatory & Legal Governance: Strong comprehension of New York State statutes, local jurisdictional safety codes, and advanced fire safety principles; guarantees absolute institutional compliance while proactively shielding the organization from liabilities., • Security Technology & Innovation: Broad oversight of enterprise-scale technology roadmaps, directing the integration and optimization of complex Video Management Systems (VMS), and advanced Access Control., • Proactive Intelligence & Threat Monitoring: Extensive expertise in leveraging Open-Source Intelligence (OSINT) and geopolitical threat-monitoring networks to preemptively identify, track, and manage external risks to protect the organization., • Strategic Public-Private Partnerships: Executive track record of building and leveraging high-level alliances with federal, state, and local agencies (e.g., NYPD, DHS, FBI, NYS Gaming Commission) to secure mutual intelligence sharing and operational support., • Executive Labor Relations & Union Management: Executive-level experience steering security operations within complex, unionized environments; expert in driving favorable grievance resolutions, fostering labor peace, and maintaining strict collective bargaining agreement (CBA) compliance., • High-Capacity Crowd Dynamics Strategy: Authoritative knowledge of crowd psychology, guest movement mechanics, and egress/ingress logistics for major sports and entertainment events hosting tens of thousands of attendees., • Strategic Vendor Governance: Proven capability in commanding enterprise-scale procurement processes; negotiates high-value, third-party security contracts and enforces aggressive Service Level Agreements (SLAs) to maximize return on security spend., • Executive Presence: Highly developed public presentation skills; possesses the executive presence necessary to brief executives, deliver testimony to regulatory bodies, and command enterprise-wide safety training initiatives., • Ethical Leadership & Inclusive Safety: Champion of progressive, de-escalation-first security cultures; designs inclusive, community-centric safety programs that safeguard all guests and personnel while protecting the brand's public reputation., • Unified Incident Command Architecture: Advanced command-level certification and deployment experience in FEMA/NIMS protocols; qualified to act as the Incident Commander during complex, multi-agency responses to large-scale public emergencies. Qualifications: • Bachelor’s degree in Criminal Justice, Emergency Management, Security Administration, Business Administration, or a related field required; Master’s degree (MBA, MS) highly preferred., • Minimum of 10–12 years of progressive, high-level corporate security or law enforcement command experience; includes at least 5 years managing multi-tiered management teams and complex labor environments., • Formal mastery and advanced certification in FEMA Incident Command System (ICS) protocols (e.g., ICS-300, ICS-400) and National Incident Management System (NIMS) frameworks., • Active possession of premier industry certifications, such as Certified Protection Professional (CPP) or Physical Security Professional (PSP) from ASIS International preferred., • Demonstrated success directing massive crowd dynamics, guest safety operations, and event logistics for high-capacity sports, entertainment, or horse racing venues hosting 20,000+ attendees., • Proven history managing multi-million dollar capital (CapEx) and operational (OpEx) budgets alongside an acute understanding of New York State gaming and safety regulations., • Ability to secure and maintain necessary state licensing and high-level corporate security clearances as mandated by state regulatory commissions and organizational governance. Summary of Physical Requirements and Work Environment: Blended mix of executive management and leadership that incorporates executive office time and field involvement with evaluating operations. Pay Range / Salary: $130,000 - $175,000

Job Description:\n\nPOSITION SUMMARY The Quality Assurance Specialist is responsible for assisting in the development, implementation, monitoring, and evaluation of the Agency's Quality Assurance, Regulatory Compliance, Risk Management, and Continuous Quality Improvement programs to ensure services are delivered in accordance with OPWDD regulations, OMIG requirements, Medicaid standards, Agency policies and procedures, and all applicable federal and state regulations. The Quality Assurance Specialist conducts comprehensive audits, compliance reviews, program observations, record reviews, environmental assessments, and regulatory monitoring activities across Residential Services, Certified Day Habilitation, Day Habilitation Without Walls, Community Habilitation, Respite Services, Supported Employment (SEMP), Pre-Vocational Services, Nursing Services, Transportation, Maintenance, Human Resources, Records Management, and other Agency departments to evaluate operational performance, identify areas of regulatory risk, verify compliance, and promote high-quality, person-centered services. The Quality Assurance Specialist collaborates with Executive Leadership, program leadership, clinical departments, and interdisciplinary team members to identify compliance concerns, monitor corrective actions, provide technical assistance, support survey readiness, and promote continuous quality improvement throughout the Agency. The Quality Assurance Specialist conducts internal audits, unannounced program reviews, mock surveys, documentation reviews, environmental inspections, medication observations, active treatment observations, transportation reviews, and other quality monitoring activities to ensure individuals receive safe, effective, person-centered services while assisting departments in maintaining regulatory compliance, improving operational performance, reducing organizational risk, and achieving quality outcomes. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Employee must possess the ability to interact professionally and ethically with individuals receiving services, families, Agency leadership, supervisors, managers, Program Coordinators, Residential Managers, clinical professionals, Direct Support Professionals, regulatory agencies, community partners, and interdisciplinary team members while maintaining objectivity, professionalism, and confidentiality. Must possess comprehensive knowledge of OPWDD regulations, OMIG requirements, Medicaid standards, HIPAA, Corporate Compliance, Incident Management requirements, Quality Assurance principles, and all applicable federal and state regulations governing services for individuals with intellectual and developmental disabilities. Must possess knowledge of quality assurance methodologies, regulatory compliance, internal auditing, risk assessment, corrective action planning, root cause analysis, active treatment principles, person-centered planning, documentation standards, incident management, infection prevention, medication administration requirements, fire and life safety standards, emergency preparedness, environmental safety, and continuous quality improvement principles. Knowledge of Life Plans, Staff Action Plans, Behavior Support Plans, Plans of Nursing Services (PONS), PrecisionCare documentation, billing documentation, clinical records, and other OPWDD-required documentation is required. Ability to conduct comprehensive audits, documentation reviews, program observations, interviews, compliance assessments, mock surveys, environmental inspections, medication room reviews, transportation reviews, and regulatory monitoring activities while accurately identifying deficiencies, determining compliance risks, evaluating systemic concerns, and recommending corrective actions. Ability to prepare professional audit reports, exit conference summaries, corrective action recommendations, statistical reports, trend analyses, executive summaries, and other quality assurance documentation using objective, factual, and professional language. Ability to interpret and apply Agency policies, OPWDD regulations, OMIG requirements, Medicaid standards, and regulatory guidance while exercising sound judgment, maintaining confidentiality, prioritizing multiple assignments, meeting strict deadlines, and managing sensitive information. Ability to utilize Microsoft Office applications, PrecisionCare, electronic health records, audit software, databases, reporting systems, and other technology necessary to perform Quality Assurance, regulatory compliance, auditing, and reporting functions. Ability to communicate effectively both verbally and in writing, provide technical assistance and coaching, conduct exit conferences, present audit findings, educate staff regarding regulatory requirements, and establish collaborative working relationships with Agency leadership, program staff, regulatory agencies, and interdisciplinary team members. Ability to travel to all Agency locations, conduct field audits and unannounced program reviews, work flexible hours when necessary to complete evening or weekend observations, and perform duties necessary to support the Agency's Quality Assurance, Risk Management, Regulatory Compliance, and Continuous Quality Improvement programs. ESSENTIAL RESPONSIBILITIES Quality Assurance Program AdministrationWork collaboratively with Executive Leadership, the Director of Quality Assurance, Assistant Director of Quality Assurance, Program Leadership, clinical departments, and interdisciplinary team members to implement, monitor, and continuously improve the Agency's Quality Assurance, Regulatory Compliance, Risk Management, and Continuous Quality Improvement programs.Develop, review, revise, and maintain Quality Assurance audit tools, monitoring instruments, compliance checklists, survey tools, risk assessment tools, and quality review processes to ensure they remain consistent with current OPWDD regulations, OMIG requirements, Medicaid standards, Agency policies, best practices, and all applicable federal and state regulatory requirements.Monitor changes to OPWDD regulations, Administrative Memoranda (ADMs), guidance documents, survey protocols, Medicaid requirements, and Agency policies, and recommend revisions to Quality Assurance monitoring tools, audit instruments, and compliance review processes to maintain regulatory compliance.Assist in the development, implementation, and evaluation of Quality Assurance policies, standard operating procedures, audit methodologies, quality indicators, performance measures, and monitoring systems that promote regulatory compliance and continuous quality improvement.Identify operational, clinical, regulatory, and organizational risks through ongoing monitoring, auditing, data analysis, and program observations and communicate findings and recommendations to Quality Assurance leadership. Compliance Monitoring & Internal AuditsConduct comprehensive internal audits, compliance reviews, and operational assessments of Residential Services, Certified Day Habilitation, Day Habilitation Without Walls, Community Habilitation, Respite Services, Pre-Vocational Services, Supported Employment (SEMP), Nursing Services, Transportation, Maintenance, Records Management, Human Resources, and other Agency departments to evaluate compliance with applicable regulations and Agency standards.Conduct announced and unannounced quality assurance reviews, spot visits, mock surveys, environmental inspections, documentation reviews, and program observations to evaluate regulatory compliance, operational performance, and quality of services.Conduct routine observations of active treatment, person-centered service delivery, staff interactions, community integration activities, transportation services, meal services, medication administration, fire safety procedures, infection prevention practices, and other operational activities to verify services are delivered in accordance with Agency expectations and regulatory requirements.Review Life Plans, Staff Action Plans, Behavior Support Plans, Plans of Nursing Services (PONS), assessments, daily documentation, monthly progress notes, billing documentation, attendance records, PrecisionCare documentation, and other required records to verify accuracy, completeness, consistency, and regulatory compliance.Evaluate programs for compliance with OPWDD regulations, Medicaid requirements, HIPAA, Corporate Compliance standards, Agency policies, and accepted professional standards while identifying deficiencies, compliance risks, systemic concerns, and opportunities for quality improvement. Regulatory Compliance & Documentation ReviewReview individual records, clinical documentation, medical records, Life Plans, Staff Action Plans, Behavior Support Plans (BSPs), Plans of Nursing Services (PONS), assessments, monthly summaries, daily service documentation, billing records, attendance records, PrecisionCare documentation, and other required records to ensure compliance with OPWDD regulations, Medicaid requirements, Agency policies, and documentation standards.Verify documentation is accurate, complete, timely, person-centered, internally consistent, and supports services delivered while identifying deficiencies, omissions, conflicting information, and documentation trends requiring corrective action.Evaluate implementation of Life Plans, Staff Action Plans, Behavior Support Plans, Plans of Nursing Services, safeguards, Levels of Supervision, active treatment requirements, and other individual service plans to ensure services are implemented consistently and in accordance with regulatory requirements and each individual's assessed needs.Conduct documentation reviews to verify required assessments, evaluations, physician orders, nursing documentation, behavior documentation, habilitation records, employment records, community service documentation, and other required records are maintained, current, and compliant with applicable regulations and Agency standards.Monitor compliance with medication administration practices, delegated nursing activities, infection prevention procedures, health and safety requirements, emergency preparedness standards, fire safety regulations, environmental safety standards, transportation requirements, and other operational safeguards through observations, documentation reviews, and quality assurance monitoring activities.Review PrecisionCare documentation, electronic health records, incident documentation, physician orders, appointment tracking, medication records, assessments, alerts, and other electronic documentation to ensure information is accurate, current, complete, and consistent throughout the individual's record.Monitor compliance with incident reporting requirements, abuse prevention procedures, regulatory notifications, investigation recommendations, corrective action implementation, and other Quality Assurance activities while communicating identified concerns to the Director of Quality Assurance and appropriate Agency leadership.Review program operations to verify individuals receive services consistent with approved program descriptions, habilitation objectives, staffing requirements, Levels of Supervision, person-centered practices, active treatment principles, and Agency standards of care. Survey Readiness & Corrective Action MonitoringConduct comprehensive mock surveys, survey readiness reviews, focused compliance reviews, and pre-survey assessments to evaluate program readiness, identify regulatory deficiencies, and prepare departments for OPWDD surveys, certifications, audits, and other regulatory inspections.Prepare professional audit reports, compliance summaries, deficiency reports, exit conference documentation, corrective action recommendations, and quality improvement reports that clearly identify findings, applicable regulations, compliance risks, recommended corrective actions, and opportunities for operational improvement.Conduct exit conferences with Program Leadership and department management to review audit findings, discuss regulatory deficiencies, provide technical assistance, clarify compliance expectations, establish corrective action timelines, and answer questions regarding regulatory requirements and Agency expectations.Monitor corrective action plans to ensure deficiencies are addressed within established timeframes, corrective measures are effectively implemented, supporting documentation is maintained, and corrective actions remain compliant with regulatory and Agency requirements.Conduct follow-up audits, verification reviews, and compliance monitoring activities to validate corrective actions have been successfully implemented, deficiencies have been resolved, and sustained regulatory compliance has been achieved.Identify repeat deficiencies, recurring compliance concerns, ineffective corrective actions, operational trends, and systemic issues requiring additional intervention, and communicate findings and recommendations to the Director of Quality Assurance and Agency leadership.Evaluate audit findings to determine whether deficiencies represent isolated events, repeated occurrences, systemic failures, pervasive compliance concerns, or conditions that create an immediate threat to the health, safety, welfare, rights, dignity, or continuity of services for individuals receiving supports.Escalate significant compliance concerns, high-risk findings, systemic deficiencies, and immediate health and safety concerns to the Director of Quality Assurance while assisting with the development, implementation, monitoring, and verification of corrective action strategies designed to improve regulatory compliance and operational performance. Quality Improvement, Risk Management & Technical AssistanceIdentify operational, clinical, environmental, documentation, and regulatory risks through audits, observations, data analysis, interviews, and compliance reviews, and communicate findings and recommendations to the Director of Quality Assurance and appropriate leadership.Analyze audit findings, incident trends, corrective action outcomes, survey results, and quality indicators to identify recurring deficiencies, systemic concerns, organizational risks, and opportunities for continuous quality improvement.Assist in the development, implementation, monitoring, and evaluation of quality improvement initiatives, performance improvement projects, regulatory compliance strategies, and best practices designed to improve service quality, operational performance, and regulatory compliance.Provide technical assistance, coaching, and regulatory guidance to Program Leadership, supervisors, clinical staff, and Direct Support Professionals regarding OPWDD regulations, Agency policies, documentation standards, person-centered practices, active treatment, and quality assurance expectations.Educate program leadership and staff on identified audit findings, regulatory deficiencies, coEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.

Job DescriptionDescription: The Academy Charter Schools offers an exceptional interdisciplinary curriculum in a technology rich environment that challenges students to explore connections across subjects and use experiential learning to bridge the gaps between theory and practice. The Academy’s focus on character development and community service cultivates a student body poised to be active, engaged and responsible members of the community. The Academy employs a committed staff whose teaching and high academic and behavioral expectations will promote the excellence known so the community’s children can achieve. The Director of Accounting (CPA) serves as a key financial leader within the charter school network, responsible for ensuring financial integrity, regulatory compliance, and strategic fiscal stewardship across multiple campuses. This role oversees accounting operations, audit readiness, financial reporting, and internal controls while partnering closely with the Group Chief Financial Officer to support the network’s mission of delivering high-quality public education. The ideal candidate brings strong accounting expertise and the ability to translate complex financial data into clear, actionable insights. Requirements: Financial Management & Reporting • Oversee general ledger, month-end and year-end close processes across the network, • Prepare and review monthly, quarterly, and annual financial statements, • Ensure accurate tracking of restricted and unrestricted funds, including grants and public funding, • Monitor cash flow, reserves, and financial sustainability Compliance, Audit & Regulatory Oversight • Lead all external audits, including coordination with independent auditors, • Ensure compliance with NYSED, SUNY Charter Schools Institute, federal, and state financial regulations, • Prepare and submit required financial filings, reports, and disclosures, • Maintain audit documentation and internal controls to ensure clean audit outcomes Budgeting & Forecasting • Support development and monitoring of annual operating and capital budgets, • Conduct variance analysis and provide recommendations to leadership, • Assist with long-term financial planning, enrollment-based projections, and expansion modeling Internal Controls & Risk Management • Design, implement, and monitor internal accounting controls and best practices, • Ensure segregation of duties and compliance with Board-approved fiscal policies, • Identify financial risks and recommend mitigation strategies Leadership & Collaboration • Support Board Finance Committee meetings with reports and financial analysis, • Mentor and support accounting staff, as applicable Required Qualifications: • Active CPA license (New York State), • Bachelor’s degree in accounting or finance, • Minimum 3-5 years of accounting experience, preferably in nonprofits or public sector., • Strong knowledge of GAAP, nonprofit accounting standards, and fund accounting, • Proficiency in Abila/MIP, accounting systems and Excel CORE COMPETENCIES: • High level of integrity and discretion, • Strong analytical and problem-solving skills, • Ability to communicate financial information clearly to non-finance stakeholders, • Detail-oriented with excellent organizational skills, • Collaborative leadership mindset aligned to a mission-driven organization Working Conditions: • Position is primarily based on Long Island with periodic travel between school sites, • Some evening or occasional weekend work may be required during audits or reporting cycles Pay Transparency: The salary for this role is $160,000 - $180,000. Base pay offered may vary within the posted range based on several factors, including but not limited to education, job-related knowledge, skills, experience, and location. The Academy is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any characteristic protected by applicable federal, state or local law.

Job DescriptionQuality Management Systems Supervisor Job Summary The Quality Management Systems Supervisor will oversee the development, implementation, and maintenance of the organization’s Quality Management System (QMS) to ensure compliance with industry regulations and standards (ISO 9001, ISO 13485). Reporting to the Director of Quality Affairs, this individual will drive continuous improvement, support in leading in internal/external audits, manage CAPA processes, and provide cross-functional training to enhance quality awareness. Key Responsibilities • Manage the QMS structure, ensuring all policies, procedures, and Work Instructions (SOPs) are compliant with regulatory requirements and align with company strategic goals., • With guidance from the Quality Affairs Director, lead both internal and external audits (customer, registrar, regulatory), coordinate audit finding responses, and verify the effectiveness of corrective actions., • Lead root cause analysis (RCA) for non-conformances, customer complaints, and deviations, implementing effective Corrective and Preventive Actions (CAPA)., • Drive continuous improvement initiatives using lean methodologies, SPC (Statistical Process Control), and data analysis to enhance operational efficiency., • Manage the electronic Quality Management Systems (eQMS) and ensure Document Control processes are current, accurate, and compliant., • Confirms alignment of all Quality programs within the organization., • Monitor and ensure the organization’s commitment to quality meets or exceeds customer requirements and the relevant regulatory standards., • Develop, trend, and report key QMS performance metrics (KPIs) to senior management and provide solutions to guide data-driven decision-making., • Develop training materials and educate staff on QMS procedures, GMP (Good Manufacturing Practices), or regulatory compliance to cultivate a culture of quality., • Consistently review SOP and other services to improve quality and contain costs. Required Qualifications • Minimum of 5 years of experience in a leading role in Quality Management Systems or Quality Assurance in the medical device industry required (spine or neuro device companies a plus)., • Bachelor’s degree in Engineering, Life Sciences, Biomedical Engineering, Quality Management, or a related field. Master’s degree will be considered for 1 year work experience in related QMS field in medical device industry (preferably spine or neuro)., • Strong knowledge of ISO 9001, ISO 13485, or AS9100:2016 standards., • Leadership ability in root cause analysis tools, Failure Mode and Effects Analysis (FMEA), Statistical Process Control (SPC), and electronic QMS software., • Certified Internal Auditor (ISO 9001/13485) preferred., • Lean Six Sigma Certifications preferred (Black Belt and/or Green Belt)Required Skills & Competencies, • Excellent written and verbal communication skills for interfacing customers and regulators., • Proven ability to partner and influence cross-functional teams, lead/mentor through collaboration and influence without direct authority., • Strong analytical abilities to interpret data and implement effective, sustainable solutions., • Proficient in problem solving with independent thought and judgement while using resources both internally and externally., • Work efficiently and proactively cross functionally in a team setting while being sensitive to deadlines., • High level of accuracy in document review and compliance assessment., • Successful record of ability to work both independently and in a team environment., • Skilled in statistical quality methods, Lean principles, Six Sigma, and Root Cause Analysis for data-driven decision-making., • Determined and proactive mindset who is motivated to make a difference with a high standard of excellence.Preferred Qualifications, • ASQ Certified Quality Auditor (CQA) or Certified Quality Engineer (CQE)., • Experience in a heavily regulated industry (Medical Device or Pharma)., • Administration experience for document control. Salary Range: 95,000-105,000/annual An employment offer is based on the candidate's professional experience, specialty, skillset, education, geography, related licenses or certifications, and other business needs. The compensation range indicated does not include other forms of compensation or benefits. We value the diversity of our team and inspire creativity in our innovation. elliquence proudly provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and local laws. We are committed to working with and providing reasonable accommodation to individuals with disabilities. If you need any reasonable accommodation due to a disability for any part of the application process, please email hr@elliquence.com. Powered by JazzHR xLI3YJSudb

Job Description:\n\nTitle: Client Coordinator Department: Day Services Reports: Director of Day Habilitation Location: Day Services, NY FLSA Classification: Non-Exempt POSITION SUMMARY: The Client Coordinator is responsible for ensuring the overall operations and services are being delivered according to state and federal regulations, agency policy and procedure and according to the agency’s mission. The Client Coordinator serves to provide leadership, direction, and training in order to supervise the overall development of a specific program. Client Coordinator also supervises the habilitation of persons with developmental disabilities. Utilizing the Interdisciplinary Team approach, develop implementation strategies which outline services and supports for individuals so they may work towards the outcomes detailed in their Personal Plan. The Client Coordinator oversees the treatment process, ensuring implementation of team recommendations by all members of the Interdisciplinary Team. The Client Coordinator is responsible for ensuring service provision by all disciplines represented on the treatment team. The Client Coordinator meets routinely with other Team Clinicians for coordination and integration of services. The Client Coordinator coordinates with the Program Coordinator(s) and staff and the provision of individual and day program services as well as the maintenance of a therapeutic milieu which is conductive to participants’ health and well-being. The Client Coordinator coordinates and oversees the development and implementation of each Life Plan in accordance with regulations. For new individuals, the Client Coordinator works with the Intake Department and completion of a required documentation for compliant intake procedures. The Client Coordinator ensures timely completion and submission of required IDT documentation to the Day Program Director or designee and the team. The Client Coordinator accepts primary responsibility for development of program goals and methodologies and for supporting the DSPs to correctly implement and document such activities. The Client Coordinator is primarily responsible for ensuring the goals and activities are developmentally appropriate and are in response to identified prioritized needs, and to relay relevant information to the team. . The Client Coordinator ensures provision of integrated services to individuals by fostering within each Team an awareness of the need for service integration, coordinating service delivery and planning activities with day program services, monitoring service provision by agency clinical staff, consultants and community based vendors, and ensuring services are in accordance with IDT treatment recommendations. The Client Coordinator ensures provision of a therapeutic environment through regular staff and individual observations, initiating corrective actions when necessary to ensure provision of coverage levels consistent with the treatment needs of the individuals and regular monitoring of the day program setting to ensure maintenance of an atmosphere conducive to individuals' development and well-being, where the rights of each individual are upheld and respected. The Client Coordinator regularly records progress of individuals and documents all changes in Plans of Care / ISPs according to procedures established by the agency. The Client Coordinator reports regularly to the Supervisor on issues of program compliance, noncompliance, and remedial actions taken to correct deficiencies. The Client Coordinator identifies needs and requests supports, assistance or direction to meet service needs and ensure program compliance. The Client Coordinator participates in clinical reviews, incident review and human rights committee meetings and other meetings as directed by Supervisor. As schedule allows, the Client Coordinator is the primary chair on behalf of the agency in the Life Plan Meetings. The Client Coordinator reviews documentation and provides technical assistance or direction to program management and staff. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Employee must possess the ability to interact with individual and staff professionally and ethically, understand and implement service plans, and to complete all required documentation clearly, legibly in a timely manner. Previous experience working with individuals with IDD/Mental Illness is required and proven experience managing teams. Competency in Microsoft applications including Word. Previous experience in a Day Support Program for individuals with an IDD or Special Education teaching/learning environment is preferred. Previous experience in the care, training, habilitation and development of individuals with an IDD or IDD/mental illness. Employee must possess the ability to interact with individual and staff professionally and ethically, understand and implement service plans, and to complete all required documentation clearly, legibly in a timely manner. Must have a passion for and desire to work with people with intellectual disabilities and other physical or mental disabilities. Knowledge of basic human physical and psychological needs. Knowledge of simple health and safety precautions. Knowledge of simple nursing care, first-aid, behavior management, personal and environmental hygiene. Ability to write progress and behavior reports using a professional, objective style and voice. Ability to use computers and other electronic equipment. Ability to interact with individuals, community members and other treatment team members. Ability to read and comprehend technical training manuals. Ability to follow written and oral instructions course of action. Ability to learn basic operation and maintenance of adaptive equipment. Ability to be supportive and patient. Ability to be a team player. Ability to observe, record and report participant’s behavior, attitude, and physical condition. Ability to prioritize conflicting deadlines. Ability to observe, record, and report participant’s behavior, attitude, and physical conditions. Ability to obtain First Aid/CPR certification and Medication Administration Training. ESSENTIAL RESPONSIBILITIES: Maintain all individual Day plans and update each plan as needed.Attend all Individualized Service Plan meetings, and applicable reviews.Develop goals for the individual, ensure individual’s progress, review such progress daily, and trend individual progress data on a monthly basis, documenting all outcomes and make appropriate recommendations.Responsible to assist in the individual and his or her advocate in obtaining all services outlined in the Day Habilitation Plan. Responsible to complete monthly progress notes for all participating individuals.Maintain all individual Habilitation plans and update each plan as needed.Identify needed trainings for Direct Support Professionals to ensure adequate services.Responsible for handling all issues with the parents of the individuals assigned.Ensure that issues with parents, family, advocates or residential staff are communicated with management.Conduct frequent and routine program observations to observe goal implementation and individuals’ response to services.Conduct compliance reviews of the program to ensure state and agency record and program compliance and monitors and reviews all general events and incidents and develops systems to ensure the health and safety of individuals. Identifying risks and developing corrective plan to avoid potential incidents. Review all records and documentation prepared by the Client Coordinators on a regular basis to ensure compliance.Maintaining program records and ensuring compliance ongoing, which include but not limited to Life Plans, Staff Actions, IPOP, Assessments, Level of Care and DDP2. In addition to ensuring these plans and records are consistent with other clinical service plans, such as PONS and BSP. Evaluation of individual's strengths needs and develop Habilitation Plans, designed to develop personal and life skills.Participate in the development of Life Plan in relations to the day program services. Develop and supervise the implementation of the Staff Action Plan (SAP)/Day program Habilitation Plan (DHP) goals and the Individualized Protective Oversight Plan (IPOP)Monitor the progress of individuals and write the monthly progress notes.Review all Interdisciplinary Team summaries/ reports and recommendations to ensure implementation and follow up. Ensure timely completion of Client Coordinator summaries for monthly, semi-annual and annual reviews. Submit semi-annual and annual reviews to Care Managers for inclusion in the Life Plan.Attend Life Plan (Individualized Service Plan) meetings (Annual review and 6-month review), monthly staff meetings, and Interdisciplinary Team (IDT) meetingsMaintains effective communication and adequate follow up with individuals’ teams, staff and family for quality continuity of care and qualified servicesComplete addendum/changes to Day program Habilitation Plans as per team agreement.Maintain contact with the individual's family, Care Manager, Behavior Intervention Specialists, Nurses, Residence, treatment centers, and other agency programs to ensure continuity of servicesReview and update annually and as needed, the IPOP, Assessment and other plans according to the individual's needs, strengths and necessary supports. Ensure timely completion of all annual evaluations/ assessments by various professionals.Participate in the internal audit process. Review deficiencies with IDT and follow-up with appropriate parties.Ensure that all Life Plans, Staff Actions, Monthly Notes, Daily Service Documentation data is complying according to OPWDD and OMIG requirements. Responsible to review the weekly billing, approve and submit service documentation for billing processes. Notify team members, parents, guardians, relatives and day programs of all team meetings, reviews and apprise them of all habilitation changes affecting individuals.Provide training to staff on Day program Habilitation Plans to ensure the appropriate implementation of plansAlong with the Program Coordinator, assist with leading team meetings. Along with the Program Coordinator, assist with admissions and discharge procedures; such as team meetings, evaluation, program documentation, etc.Coordinates and ensures the overall development, periodic evaluation, and review of each individual's individual plan of care and supervises the delivery of training and rehabilitative services relative to this plan of care.Coordinates monthly and/or semi-annual progress of each individual relative to the established program goals and objectives, and will document all progress, lack of progress or regression in measurable terms.Will remain familiar with assigned individual's programming plans and protocols, current status, and family or agency interaction as it pertains to each individual.Maintain a uniform record keeping system that ensures consistency, confidentiality, and company standards.Responsible for the enforcement of Company Policies and ProceduresSupport the mission and vision of the organization.Performs other related duties as requested by supervisor. QUALIFICATIONS: Required: Associates Degree in the Human Service-related field (or equivalent credits), with four to six years’ work experience in the OPWDD and serving the intellectually developmentally disabled population ,or; High School Diploma/GED with seven to ten years’ work experience in the OPWDD and serving the intellectually developmentally disabled population, and; Must be experienced in handling confidential information in the strictest manner, can multi-task and analyze problems and determine corrective measures. Self-starter, takes initiative and goal-oriented professional with the ability to work independently in an organized manner and be an effective part of a team, in a fast-paced environment with the ability to effectively collaborate with others. Evidence of ability to prioritize, manage and complete task and projects with tight deadlines and;Successful completion of delegated and assigned trainings determined by agency and supervisor which may include SCIP, AMAP, and CPR/First Aid certifications and familiarity with OPWDD regulations. Obtain a valid, unrestricted NYS Driver’s License in accordance with Agency Standards. Preferred:Obtain previous noted requirements and; Bachelor’s Degree in the Human Service-related field, with three to five years’ work experience in the OPWDD and serving the intellectually developmentally disabled population, and; AMERICANS WITH DISABILITIES SPECIFICATIONS Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, perform repetitive physical and mental activities, have face-to-face and telephone contact with individuals or teams, have telephone conversations, write letters and memos, use electronic mail, meet strict deadlines, work with others in a group or team, and work with external customers or the public. Job tasks are performed in close physical proximity to other people. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. \n\nCompany Description:\n\nEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.EIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.

Job Description JOB SUMMARY: This management position exists in several Program Divisions. Under the general supervision of the Divisional Vice President of Supportive Housing and Adult Homes is responsible for the oversight of the administrative, operational, staffing, and clinical aspects of the program. Responsible for personnel management, fiscal operations, inventory management, client services, safety and welfare of staff and clients, hiring and training of personnel, directing and coordinating the activities of the staff, and general administration of the program. ESSENTIAL JOB FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency Provides Clinical Services: • Directs clinical treatment services provided to consumers, oversees the development, implementation, and review of treatment plans, • Conduct supervision with program supervisor, in accordance with agency and division policy, • Conduct CORE audits of case records to evaluate the completeness and quality of treatment plans, quarterly assessments, apartment inspections and progress notes, • Conducts staff meetings to review and discuss compliance, recreational and social activities, interagency Referrals, • Conduct High Risk meetings with Pathways to Wellness and RN, to collaborate on ways to support clients who are on the high risk list, • Conduct rent arrears review meeting with program staff and interagency departments from a clinical and client-centered perspective, • Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy, • Regularly directs meetings concerning clinical issues with clients care team, • Initiates and participates in case conferences with mental health treatment team, and inpatient psychiatric team, • Completes SPOA referrals for IMT, ACT Team, and Non- Medicaid Care Coordination, • Utilizes Mental Health Hygiene Warrant when needed, • Conduct intakes for new referrals via ICL Hope, • Provide clinical crisis intervention regarding clients and support staff, • Ensure all psychosocial assessments and all assessment necessary for client care, • Conduct clinical trainings regarding motivational interviewing, harm-reduction, person-centered care, • Conduct eviction meeting regarding court case, documentation require, coordinate and collaborate with Real Properties., • Supervise the Clinical Specialist for SIBN, provide clinical support, and training., • Other clinical duties as assigned by Vice President of Supported Housing and Adult Homes Direct and Supervise Personnel: • Establishes and maintains work schedules in accordance with agency policy and assignments of staff. Responsible for managing the completion of time clock edits of staff within the suspense established by the Human Resources Department, • Ensures staff compliance with the agency's time and attendance policy; recommends disciplinary action for those out of compliance, • Manages the completion of performance evaluations, recommends staff for the employee recognition award, • Conducts new apartment viewings, and ensures all apartments are set up with needed items. when vacating an apartment, conducts walkthroughs with landlord, • Administers disciplinary actions in accordance with agency disciplinary policy, conducts disciplinary counseling, completes disciplinary action reports, and recommends employee terminations as needed, • Reviews authorized staff positions, submits Request for Personnel (RFP), on vacant staff position(s), interviews candidates for employment in accordance with agency policy and employment law., • Ensures that staff have attended required monthly RELIAS trainings, • Manages employee accident reporting and initial submission of workers' compensation claims., • Monitors employee morale and the climate of the work environment, • Monitors employee accrual totals, approves or recommends approval of employee requests for time off, and notifies the Department of Human Resources when an employee should be placed on or taken off Family and Medical Leave (FMLA). Maintains contact with staff while out on FMLA, • Provides oversight in the area of administrative recordkeeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies, • Manages the orientation of new personnel, • Conducts employment interviews that meet federal, state, and agency regulatory guidelines. Completes associated Human Resources forms and sends these forms to the Department of Human Resources Maintains Property Accountability: • Maintains accountability and serviceability of all ICL property assigned to the program to include vehicles, report lost stolen items, missing, or damaged property in accordance with ICL policy, • Authorizes the purchase of supplies and equipment; properly secures all property and equipment, • Conducts inspection of apartment keys and repair list, • Ensure office space is in accordance to ICL Policy, • Ensure all units leased by ICL are in accordance to OMH funding and organization’s values Provides Quality Assurance Oversight: • Ensures internal program compliance with federal, state, city, and agency regulatory requirements., • Responsible for the development of a program mission statement and program goals that supports the division and agency mission statements and goals., • Coordinates with the Department of Quality Management and the departments in the Administrative Division for staff assistance in the preparation for an audit, • Reviews plans of corrective action, incident reports, and program evaluation reports and addresses areas that need improvement, • Provides oversight in submission of statistical data, • Ensure all KPI are meet for the program such as home visits, referrals, vacancies, rental arrears, etc. Assures Fiscal Control and Accountability: • Ensure all clients rental payments are in accordance to ICL policy, processed, tracker, and ensure all logistics with the finance and entitlement department., • Approves/disapproves all purchase orders and financial requests from staff, • Manages consumer rent payments, keeps a spreadsheet of all monthly rent payments. Keeps a log of all rent arrears, and payment plans., • Monitors census, and vacancy report and maintains census at expected occupancy levels per OMH. Fosters Community Relations: • Promotes Mental Health and Managed Care programs in local communities; maintains liaison between local elected officials and community boards, educates citizens in the community on mental illness., • Educates staff and residents/consumers on the importance of a constructive relationship with local elected officials, community boards, and community citizens., • Cooperates with other organizations in development of understanding and interest participating in long range plans for mental health program development., • Engage in new partnership with community-based organization, hospitals, community boards, etc. ADDITIONAL TASKS: • May conduct regular inspections of apartments and contacts landlords to report repairs that need to be made in accordance with rental agreements., • May be responsible for facility maintenance and reports needed repairs to the Director of Real Property Operations., • May review drafts, procedures, and job descriptions., • May be involved in hosting visitors from community, regulatory offices, and/or other agencies., • May be chairperson or member of an agency or division committee(s)., • Conducts reviews of HRA2010E, and scheduled screenings of potential consumers. Performs other job-related duties as assigned. ESSENTIAL KNOWLEDGE SKILLS AND ABILITIES: • Ability to lead a multi-disciplinary staff of professionals in providing treatment services., • Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks., • Ability to manage resources, which includes money, material, time, and people., • Ability to work in a team model, • Positive attitude willing to think outside of the box, • Serves as a role model to staff and consumers/residents., • Strong interpersonal skills, communication, emotional intelligence, and flexibility, • Highly-developed clinical, engagement, and motivational skills;, • Experience with risk assessment and risk management;, • Track record of delivering quality treatment services to individuals with SMI, • Experience delivering treatment, rehabilitation and support services in the community;, • Proficient in computers and Electronic Health Record (EHR), • Ability to effectively hold field staff accountable and to go into the field as needed, • Willingness and ability to use ICL supplied communication tools (e.g. computers, mobile telephone, fax, etc.) regularly in the course of conducting business, • Ability to travel. QUALIFICATIONS AND EXPERIENCE: MINIMUM REQUIRED EDUCATION AND/OR EXPERIENCE: • Master’s degree in social work, Psychology, or other mental health field with three years of professional mental health experience (depending on program size and complexity) including at least three years (depending on program size and complexity) in a supervisory capacity. Experience with housing, individuals with Serious Mental Illness and Substance Use. PREFERRED: • NYS Licensure in a recognized mental health profession (LMSW or LMHC), • Bilingual in Spanish ICL BENEFITS: • We support your professional growth by offering Continuing Education Units (CEUs) for qualifying trainings for LCSW, LMSW, and LMHC professionals. #ICLOTHER

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