Director of restaurant operations jobs in Passaic, New JerseyCreate job alerts

Job Description Position Title: [[title]] Salary: $100,000.00 - $115,000.00 Other Forms of Compensation: Think Fresh! Lead with Excellence! An industry leading hospitality food service group, Unidine is driven by its exceptional people sharing their passion, creativity and talent to craft memorable guest experiences. Unidine’s commitment to scratch cooking, innovative programs, venue concepts and services continues to push boundaries and modernize dining programs for hundreds of clients around the nation. Our restaurants, bars, cafeterias and bistros offer a place for guests to enjoy something extraordinary. That is why we believe that using the freshest ingredients makes for the best dishes, staying ahead of industry trends pushes us to be innovative, and giving team members the right tools and resources helps them to perform their best. Come and join our award-winning team! Job Summary: The Director of Dining Services is the strategic business leader of the community’s food and beverage/culinary operation ensuring resident and client satisfaction by providing a consistently high-quality product and best-in-class hospitality, while also meeting financial goals and driving a positive work environment. You will oversee the development and implementation of departmental strategies and ensures implementation of the Compass Community Living’s service strategy as well as be the face of the company. Leading Food & Beverage Operation: • Develop and implement overall operating strategy that is aligned with the Compass Community Living and client business strategy, disseminates the vision within the community so all team members understand expectations., • Must have an entrepreneurial approach and take full ownership of driving desired outcomes as if the business owner and hold the on-site leadership team accountable for demonstrating desired service behaviors., • Ability to quickly evaluate personnel, operations, and culinary situations and make appropriate recommendations to person(s) involved., • Maintain a professional and positive demeanor with a high level of resilience during stressful periods, have an ability to adapt and problem solve when required., • Perform daily walk-through to ensure full compliance with Department of Health regulations and Compass Group standards., • Directs and conducts safety, sanitation, and maintenance programs., • Ensures that regular, ongoing communication occurs in all areas of food and beverage by leading pre-meal briefings and staff meetings., • Understanding market dynamics, enterprise level objectives and important aspects of Compass Community Living’s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions to drive business results., • Capability to recognize and understand P&L drivers for the purpose of analyzing and evaluating results, identifying opportunities, and put plans into action to deliver expected results., • Develops overall budget and operates the account in accordance with the approved budget, while providing the client with the maximum value for the dollars spent., • Coaches and supports team to optimally manage wages, food & beverage cost, and controllable expenses (e.g., restaurant supplies, uniforms, etc.), • Reviews financial reports and statements to determine how the account is performing against budget., • Understand the client’s business model to prioritize what is most important to their residents., • Be visible within the community to build and maintain excellent relationships with residents, staff, and other departments within the community to be seen as a member of the client’s management team., • Review resident satisfaction results and other data to identify areas of improvement, share feedback with all team members to ensure resident and client expectations are met, and take appropriate corrective when needed to deliver desired outcomes., • Improves service by communicating and assisting individuals to understand resident needs, providing mentorship, feedback, and individual coaching when needed., • Stays aware of market trends and introduces new food and beverage products to meet or exceed resident expectations, generate increased revenue, and ensure client satisfaction., • Regularly lead team member meetings., • Create a positive work environment by serving as a role model to demonstrate appropriate behaviors, make each person feel important and motivated to deliver a best-in-class hospitality experience for our residents., • Establishes goals including performance goals, budget goals, team goals, etc., • Solicits employee feedback, applies an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns., • Identifies the developmental needs of others, coach, and mentor team members by providing feedback and training to achieve performance objectives and reach their fullest potential., • Ability to cross-train abilities for all skills, promotes the professional growth and development of the entire team., • Ability to find, train, and retain talent starting with behavioral based interviewing., • Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operation., • Ensures employees are treated fairly and equitably., • B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred., • Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control., • Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation, • Previous P&L accountability or contract-managed service experience is desirable., • Strong supervisory, leadership, management, and coaching skills, • Strong communication skills, both written and verbal, • Ability to communicate on various levels to include management, client, customer, and associate levels., • Excellent financial, budgetary, accounting, and computational skills, • Proficient computer skills to include various computer programs, Microsoft Office programs, e-mail, and the Internet. Unidine is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Unidine are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Flexible Time Off, • Paid Parental Leave, • Holiday Time Off (varies by site/state), • Personal Leave, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Unidine maintains a drug-free workplace. Req ID: 1486646 Unidine LYN PELLEGRINI [[req_classification]]

Job Description Do you have the need for speed? Do you thrive in a fast paced, fun, energetic work environment that focuses on providing and excellent experience for our guests? Do you have hospitality, restaurant & family entertainment management experience and can bring both passion and leadership to the fast & exhilarating world of indoor kart racing? If so, K1 Speed is the place for you! Our newest K1 Speed center is coming to Totowa, NJ and we are looking for a dynamic General Manager to lead the charge! As the nation’s indoor electric karting leader and innovator for over the past decade, K1 Speed does not compromise on the quality and value of the product we offer. Through our state-of-the-art, electric go-karts and excellent staff, our passion is to show the world how fun karting can actually be! As the General Manager, you will manage all daily operations within our Mount Kisco family entertainment center which includes karting, bowling, a large arcade, a Ninja course, private event bookings and a full-service bar and restaurant. GENERAL PURPOSE OF JOB: The General Manager is responsible for ensuring that the center is run according to required K1 Speed standards with a heavy focus on the safety & well-being of our guests. The General Manager holds their Salaried and Hourly Staff accountable, coaching and developing them to be ready for the next level. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Staffing duties including: recruiting, interviewing, hiring, training, disciplining, and terminating, • Ensure facility complies with all OSHA guidelines as required in their location (varies from state to state), • Cash handling duties including preparation of tills, change fund maintenance, and preparation of deposits, • Ensure State Health inspection guidelines are completed, and in compliance with state regulations, • Ensure all State and Federal Permits and Licenses for the facility are up to date and in compliance, • Ensure Alcohol ordinance for your state is followed, to include retention of staff permits in accordance with State and Federal regulations., • Complete monthly retention of all work-related documentation, • Provide Corporate with all company invoices, to include all vendors, • Ensuring that cashier personnel adhere to correct cash handling procedures and sell effectively, • Ensuring that track personnel run races safely, efficiently and professionally, • Complete Manager Objectives each day as required in the companies Intranet, • Ensuring that mechanic personnel maintain our karts in peak working condition, • Ensuring that all staff are strictly adhering to company policies and providing outstanding customer service, • Corresponding with and providing regular reports to corporate office personnel, • Expanding the marketing and promotional presence of K1 Speed, • Maintaining the effective operational feasibility of the center, • Maintaining the highest standard of facility appearance, • Oversees the day- to-day operations within the policies and guidelines set forth by K1 Speed., • Identify on a regular basis their opportunities and creates an action plan to increase the performance level to the required K1 standard, • Ensures that their location has the proper staffing level to maximize the employee and guest experience., • Over sees weekly inventories of each location per company standards., • Maintain a professional K1 image including the Paddock lounge cleanliness, proper uniforms and appearance standards., • Ensures their location is keeping food cost, part costs and labor costs (hours) at or below K1 acceptable standards., • Ensures their location is consistently following the guidelines for private party events, • Provide timely information to sales team and Director or sales in-order to help book parties., • Understands and makes sure that each management team member follows all cash handling procedures including safe maintenance, deposits and all banking functions., • Responds to customer service needs to provide the highest standards of service within 24hours., • Executes weekly and monthly Marketing promotions to build the brand and generate revenue., • Works with their Team to review scheduling and effectiveness of all Marketing promotional hours and outings., • Maintains great relationships with all vendors and notifies the Regional Managers of any vendor issues., • Complete HR related (documentation, completing written warnings, promotions, demotions, pay changes, etc.) administrative duties accurately, on time and in accordance with company policies., • Ensures their Team is providing a safe working and guest environment to reduce the risk of injury and accidents., • Represents the K1 image at all company and community events (local businesses, organizations and media)., • Ensures their Team is properly training staff and have the tools and equipment needed to effectively carry out their job functions based on the K1 standards., • Ensures their Team is correctly on-boarding each new hire according to K1 standards., • Ensures compliance on all wage and hour standards according to the city, state, federal and company guidelines., • Practice the K1 Speed open door policy at all times., • Provide reports to their Regional Manager regarding the operations of their location., • Oversee activities to increase sales goals for your locations, • Evaluate management performance in accordance to K1 standards., • Complete financial reporting and analysis for COG and other MCP’s set forth by the Regional Manger, • Job Knowledge – Able to learn new skills and maintain up-to-date job-related information. Applies technical and procedural know-how to get the job done; understands job duties and responsibilities., • Initiative – Takes initiative versus waiting for direction. Results and goal oriented. Desires to excel on the job. Demonstrates self-confidence and positive attitude., • Professionalism – Consistently treats individuals with dignity and respect, recognizing the importance of cultural differences. Has and maintains a positive sense of humor and uses humor and uses humor appropriately. Embraces, communicates, and demonstrates company values and ethics. Maintains reasonable expectations of self and others when balancing time and performance demands with personal and professional needs., • Planning and Organizing – Develops realistic plans, setting reasonable completing times. Effectively uses time and resources. Prioritizes duties in a manner consistent with organizational objectives and emergencies., • Team Work/Cooperation – Successfully works with others to achieve desired results. Helps prevent/resolve conflicts. Develops positive working relationship with all people. Promotes mutual respect. Being pleasant with others on the job and displaying a good-natured cooperative attitude to bring teams of people together. Is flexible/open minded., • Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Overcomes obstacles. Helps team solve problems., • Productivity – Takes on additional responsibilities as needed. Manages priorities. Develops and follows work procedures., • Active Learning – Understanding the implications of new information for both current and future problem-solving and decision making. The ability to accept criticism and stay calm under pressure., • Communication – Communicating in a professional and empathetic way so employees understand what is expected of them. Effectively conveys and receives ideas, information and directions. Demonstrates good verbal and written communication. Paying attention to what people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times, • Customer Orientation – Listens, identifies, and responds, quickly and effectively to internal and external customers’ needs and sets work activities accordingly. Goes beyond what is expected and follows up to ensure customer satisfaction., • Work Quality – Demonstrates accuracy, thoroughness, and attention to detail., • Decision Making – Take calculated risks, make timely/responsive decisions. Modifies decisions based on new information, and takes ownership of the outcomes of each decision made. High school diploma required Associates in Business or Hospitality preferred. Must be at least 21 years of age. Must have 3-4 plus years of Food and Beverage experience (unless internal candidate.) Must have 6-7 years previous management experience with a successful track record, preferably in restaurant, family entertainment or hospitality. PHYSICAL DEMANDS: This position requires that weight be potentially lifted, pushed, pulled, safely for extended periods of time. Must be able to lift up to 100lbs with reasonable accommodation. WORK ENVIRONMENT: The work environment for this job typically has a high level of noise. The work will be performed predominantly indoors, however, things such as marketing events can be exposed to the outdoor elements. SUPERVISORY RESPONSIBILITIES: Responsible for managing several salaried and hourly employees. Benefits: • Medical, dental and vision benefits., • Paid vacation and sick time, • 401k, • Monthly Bonus Program

Job Description Reports to: Director of Training & Development With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette’s mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR We are seeking a detail-oriented and creative Training & Development Manager to support the buildout of training programs across both our café and corporate environments. This role is ideal for someone who enjoys creating engaging, easy-to-follow learning materials, is skilled in project coordination, and thrives in a fast-paced, collaborative setting. The primary focus of this role will be to help build end-to-end training programs, manage corporate compliance training, and support onboarding and orientation efforts. The ideal candidate has strong writing skills, a sharp eye for program design and structure, and the ability to translate training goals into practical tools that align with our brand values and business priorities. KNOWLEDGE AND RESPONSIBILITIES • Build complete training programs from provided direction, including guides, workbooks, job aids, and interactive learning tools., • Create training content for both café and corporate teams, ensuring materials are aligned with brand and operational standards., • Develop and manage corporate compliance training, including course assignments, tracking, and reporting., • Support the Director of Training & Development with project execution, resource creation, and training rollouts., • Build structured training plans for new corporate hires by partnering with hiring managers to identify onboarding needs., • Coordinate in-café training for corporate hires when applicable., • Facilitate Day One corporate orientation sessions., • Produce training videos and supplemental learning tools as needed., • Design evaluation tools such as quizzes, surveys, and feedback forms to assess training effectiveness and summarize results., • Serve as the primary contact for training reporting, including LMS completions, training evaluations, and compliance metrics., • Bachelor’s degree or equivalent experience preferred., • At least 3-5 years of experience in training and development, particularly in retail/restaurant operations required., • Proficiency in Microsoft Office (Excel, Word, PowerPoint, Teams) required., • Experience creating course materials, job aids, guides, and assessment tools., • Strong writing and editing skills required., • Exceptional organizational skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards., • High emotional intelligence and the ability to work collaboratively across diverse teams., • Passionate about empowering and developing others while upholding brand standards., • Teams Win! Must be a team player who fosters a collaborative and engaged teamwork environment., • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

Job DescriptionRole and Responsibilities Position Summary: • Ensures responsibility for daily opening and closings, including protocols and accurate documentation, • Monitor and ensure quality, effective, and efficient kitchen operations, • Execute all MCA Operating Procedures and ensure that they are adhered to by all employees, • Participation and contribution to management meetings, • Lead and ensure pre-shift/post-shift meetings and communication to staff, • Ensure that all subordinate management duties and assignments are performed according with MCA protocols and completed in a timely manner, • Ensure that all deliveries are recorded and reconciled with original purchase orders, • Ensure organization and freshness of stock, and oversee replacements as needed, • Ensure level of inventory per MCA/Brand standards and freshness, while adhering to budget, • Complete and accurately place all required orders for the operation while monitoring weekly spending amounts so that they are in line with weekly targets/budgets, • Ensure that production of all food adheres to the strictest of company specifications, • Recommend menu development as appropriate for restaurant concept, • Identify strategies that lead to increased revenue, and lead and execute employee training and implementation, • Ensure food preparation, ingredient freshness and control, appropriate cooking, presentation, and customer satisfaction, • Ensure standards of cleanliness and organization in the kitchen, • Ensure that all waste, store transfers, promotional stock, and breakages are documented, • Ensure hiring the highest quality-staff; ensure orientation, training, development, and performance management, • Ensure adequate staffing for busy periods, and management/supervisory assistance as needed, • Maintain weekly staff schedule ensuring fair distribution of hours to all staff, using the most cost-effective staffing, and adhering to staffing budget, • Ensure that all staff is punctual and dressed in the correct uniform, • Develop managers/assistants to address staff training, development, and discipline, using MCA company standards and procedures, • Ensure the recording of any injuries/illnesses/accidents that occur, no matter how minor, using correct accident reporting procedures, • Ensure that menu/new product briefings are carried out regularly with all employees, • Work closely, and communicate with the Corporate/Concept Chef to always ensure a smooth operation, • Coach, mentor, and develop the management skills of assistants and supervisors. Document performance issues as needed, • Ensure all work is carried out in compliance with Health & Safety regulations, • Ensuring all management and staff are engaged in their work, and problems are dealt with in a humane, consistent, and professional manner, • Oversee and ensure customer service per MCA standards, • Maintain regular communication with Restaurant Management Teams, GM, and Director of Operations, • Deal with inquiries from customers in a courteous/professional manner, • Keep abreast of changes in food compliance and MCA company standards and practices, • 3 years + professional culinary training and/or work experience as a Kitchen Manager, Supervisor, or Chef, • Concept restaurant or fine dining experience preferred, • Exemplary product knowledge, skill, and presentation, • Working experience in operations budgeting and forecasting, • Excellent interpersonal skills, • Ability to hire, train and supervise kitchen crewmembers, • Excellent verbal and written communication skills, • Commitment to company protocols, food excellence, and leadership, • Demonstrated leadership ability; ability to lead by example, • High integrity and honesty, • High Work Ethic, passion, and commitment, • Ability to work full time hours to manage the operation, including weekdays, weekends, and Holidays, • Demonstrated coaching and development skills, • Ability to train and delegate, • Follow through and dependability, • Adherence and modeling of all MCA policies and procedures, • Knowledge and commitment to safety and food sanitation wg8P2ksNKQ

Job Description Benefits Health, Dental, Vision, Life, LTD, STD, 401K, paid vacation, personal, sick days, and more.... Salary + Bonus Position Summary: • An MCA Assistant Manager is responsible for assisting the Manager in all day-to-day restaurant operations. This may include BOH and FOH hiring, supervisor/employee development and training, performance documentation, adequate staffing, adherence to all MCA policies and procedures, food quality and presentation, sanitation, safety, and responsibility for tracking revenues and cash accounts. Responsible for ensuring the highest level of customer service throughout the operation. Being a role model/leader with the ability to solve problems, make informed decisions, and manage the workforce and time wisely to achieve maximum results., • Adhere to all MCA/Brand operating procedures and ensure that they are adhered to by all shift supervisors and employees, • Attend and contribute to management meetings as required, • Schedule and Lead Pre-shift/Post-shift meetings on a regular basis and post communications to staff, • Ensure that all supervisor/employee duties and assignments are performed and completed in a timely manner, • Record deliveries; receive and reconcile inventories with purchase orders, • Work to ensure all food/beverages/bakery are in stock, the correct items are displayed on all counters and inside display coolers, and all perishable items are stored at the correct temperatures prior to serving, • Complete daily reporting to accurately reflect any MCA/Brand procedures & documentation, • Suggest and implement strategies that can lead to increased revenue, • Ensure all cash payments are received, recorded and a receipt is provided to the customer, • Ensure that an end-of-night report is completed to ensure the correct recording of all transactions, • Ensure that all cash items are balanced and accounted for daily, • Ensure cash handling of register, deposits, and safe, • Ensure the restaurant, market, and bar are always kept to a high level of cleanliness, • Ensure that all waste, transfers to other locations, promotional stock, breakages, and spillages are documented, • Monitor and ensure orientation, training, development, and performance management of supervisors and crew, • Assist staff when required during busy periods, • Complete a weekly staff schedule; ensure fair distribution of hours to all staff; use most cost-effective staffing schedules; adhere to staffing budget, • Assess employee/supervisor strengths and career development, • Ensure that all staff are punctual and attired correctly, • Meet with problem performers regularly and discuss/document areas of improvement, • Record any accidents/injuries/illnesses that occur, no matter how minor, by using the appropriate accident reporting procedures, • Ensure that menu briefings and quizzes are carried out regularly with all staff, • Work closely, and communicate with the GM to always ensure a smooth operation, • Ensure all work is carried out in compliance with Health & Safety regulations, • Communicate staff performance issues, training, and development needs to GM on a regular basis, • Maintain a high level of service for all guests, • Deal with complaints in an efficient and courteous manner, • Communicate any service/guest issues to the GM, • Perform any other duties as directed by the GM, • Maintains total accountability including labor costs, budgets, and projections, • Maintains food and beverage costs per budgetary standards, • FOH/BOH repair, light bulb replacement, general organization, and cleanliness, • Perform safety inspections and document results and shortfalls, • Minimum 1 year of supervisory experience in restaurants, • Knowledge of marketing techniques and impact on business results, • Experience in guest relations, negotiations, and complaint handling, • Excellent verbal and written communication skills, • Commitment to service of customers, staff, co-workers, and management, • Demonstrated leadership ability; ability to lead by example, • High integrity and honesty, • High Work Ethic, passion, and commitment, • Ability to work full-time hours to manage the operation, including weekdays, weekends, and holidays, • Demonstrated coaching and development skills, • Ability to train and delegate, • Follow-through and dependability, • Adherence and modeling of all MCA policies and procedures, • Knowledge and commitment to safety and food sanitation tv20yV4OGl

Job Description Kitchen Step & Burger Fi Restaurants Role and Responsibilities Position Summary: • An MCA Assistant Manager is responsible for assisting the Manager in all day-to-day restaurant operations. This may include BOH and FOH hiring, supervisor/employee development and training, performance documentation, adequate staffing, adherence to all MCA policies and procedures, food quality and presentation, sanitation, safety and responsibility for tracking revenues and cash accounts. Responsible for ensuring the highest level of customer service throughout the operation. Being a role model/leader with the ability to solve problems, make informed decisions and manage the workforce and time wisely to achieve maximum results., • Specialty areas of focus may be designated to an MCA Assistant Manager such as Bar, Market, Commissary, or another unique area of focus as dictated by the Brand, General Manager or Director of Operations. Focus areas include duties such as daily/weekly inventory counts, ordering, and scheduling responsibility. Responsibilities: • Adhere to all MCA/Brand operating procedures and ensure that they are adhered to by all shift supervisors and employees., • Attend and contribute to management meetings as required., • Schedule and Lead Pre-shift/Post-shift meetings on a regular basis and post communications to staff., • Ensure that all supervisor/employee duties and assignments are performed and completed in a timely manner., • Record deliveries; receive and reconcile inventories with purchase orders., • Work to ensure all food/beverages/bakery are in stock, the correct items are displayed on all counters and inside display coolers; and all perishable items are stored at the correct temperatures prior to serving., • Complete daily reporting to accurately reflect any MCA/Brand procedures & documentation., • Suggest and implement strategies that can lead to increased revenue., • Ensure all cash payments are received, recorded and a receipt is provided to the customer., • Ensure that an end of night report is completed to ensure correct recording of all transactions., • Ensure that all cash items are balanced and accounted for daily., • Ensure cash handling of register, deposits and safe., • Ensure the restaurant, market, and bar are always kept to a high level of cleanliness., • Ensure that all waste, transfers to other locations, promotional stock, breakages, and spillages are documented., • Monitor and ensure orientation, training, development and performance management of supervisors and crew., • Assist staff when required at busy periods., • Complete a weekly staff schedule; ensure fair distribution of hours to all staff; use most cost-effective staffing schedules; adhere to staffing budget., • Assess employee/supervisor strengths and career development., • Ensure that all staff are punctual and attired correctly., • Meet with problem performers regularly and discuss/document areas of improvement., • Record any accidents/injuries/illnesses that occur, no matter how minor, by using the appropriate accident reporting procedures., • Ensure that menu briefings and quizzes are carried out regularly with all staff., • Work closely, and communicate with the GM to always ensure a smooth operation., • Ensure all work is carried out in compliance with Health & Safety regulations., • Communicate staff performance issues, training, and development needs to GM on a regular basis., • Maintain a high level of service for all guests., • Deal with complaints in an efficient and courteous manner, • Communicate any service/guest issues to the GM., • Perform any other duties as directed by the GM., • Maintains total accountability including labor cost, budgets, and projections., • Maintains food and beverage costs per budgetary standards., • FOH/BOH repair, light bulb replacement, general organization, and cleanliness, • Perform safety inspections and document results and shortfalls., • Associate degree or equivalent in Hospitality, Business or Culinary Arts, • Minimum 1-year supervisory experience, preferably full-service restaurants, • Knowledge of marketing techniques and impact on business results, • Experience in guest relations, negotiations, and complaint handling, • Excellent verbal and written communication skills, • Commitment to service of customers, staff, co-workers, and management, • Demonstrated leadership ability; ability to lead by example., • High integrity and honesty, • High Work Ethic, passion, and commitment, • Ability to work full time hours to manage the operation, including weekdays, weekends, and holidays., • Demonstrated coaching and development skills., • Ability to train and delegate., • Follow through and dependability., • Adherence and modeling of all MCA policies and procedures, • Knowledge and commitment to safety and food sanitation, • Health Department approved Food Handler Manager Certification, • Ensure that all waste, transfers to other locations, promotional stock, breakages, and spillages are documented., • Monitor and ensure orientation, training, development and performance management of supervisors and crew., • Assist staff when required at busy periods., • Complete a weekly staff schedule; ensure fair distribution of hours to all staff; use most cost-effective staffing schedules; adhere to staffing budget., • Assess employee/supervisor strengths and career development., • Ensure that all staff are punctual and attired correctly., • Meet with problem performers regularly and discuss/document areas of improvement., • Record any accidents/injuries/illnesses that occur, no matter how minor, by using the appropriate accident reporting procedures., • Ensure that menu briefings and quizzes are carried out regularly with all staff., • Work closely, and communicate with the GM to always ensure a smooth operation., • Ensure all work is carried out in compliance with Health & Safety regulations., • Communicate staff performance issues, training, and development needs to GM on a regular basis., • Maintain a high level of service for all guests., • Deal with complaints in an efficient and courteous manner, • Communicate any service/guest issues to the GM., • Perform any other duties as directed by the GM., • Maintains total accountability including labor cost, budgets, and projections., • Maintains food and beverage costs per budgetary standards., • FOH/BOH repair, light bulb replacement, general organization, and cleanliness, • Perform safety inspections and document results and shortfalls., • Responsible for ensuring all storerooms and loading areas are clean and always organized. Qualifications • Associate degree or equivalent in Hospitality, Business or Culinary Arts, • Minimum 1-year supervisory experience, preferably full-service restaurants, • Knowledge of marketing techniques and impact on business results, • Experience in guest relations, negotiations, and complaint handling, • Excellent verbal and written communication skills, • Commitment to service of customers, staff, co-workers, and management, • Demonstrated leadership ability; ability to lead by example., • High integrity and honesty, • High Work Ethic, passion, and commitment, • Ability to work full time hours to manage the operation, including weekdays, weekends, and holidays., • Demonstrated coaching and development skills., • Ability to train and delegate., • Follow through and dependability., • Adherence and modeling of all MCA policies and procedures Powered by JazzHR rp5brLiRCG

Job DescriptionBenefits: • Day Time Shifts Only, • 13 Bonuses per Year, • Competitive salary, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Training & development The Turning Point is an award-winning DAYTIME ONLY breakfast, brunch and lunch restaurant! Who doesnt love to be home in time for dinner? With locations across NJ, PA, DE, FL, and VA, we are a rapidly growing company offering exciting career opportunities. Franchising is available for even more potential for growth, making this an excellent opportunity for individuals looking to advance in the restaurant industry. Come be a part of our team and help us continue to provide exceptional dining experiences! In search of outstanding, enthusiastic hospitality leaders looking to become a part of our growing company. We value our team members time and pride ourselves on promoting a better quality of life than is typically found in our industry. With restaurant hours of 7:30am to 3pm, we offer our employees a better work/life balance. Work in the industry that you love, without sacrificing your personal time. We have great appreciation for our salaried managers and hourly team members. We do our very best to show gratitude in various ways, such as; company picnics, evening dinner outings, appreciation days off, manager workshops, gifts of appreciation, birthday announcements, shout outs, and other tokens of gratitude We know that without our incredible restaurant team we cannot achieve success. We are looking for exceptional individuals to help us continue our growth. We work hard to ensure your success and growth within the Turning Point. We provide a comprehensive 6-week training program for Culinary Managers. Throughout your training there are weekly and biweekly follow ups with our Director of Culinary, the Culinary Team as well as our HR Manager to ensure you are having positive experiences and receiving appropriate guidance throughout the training process. Communication is an important part of our company culture. This collaboration ensures that you are learning all aspects of the Turning Point system and continues the mutual respect we all have for each other. As a Turning Point Manager, your role is the most impactful to team members and guests. It is imperative to ensure the culture is established, maintained, and shines through every day. You must hold vital beliefs in employee appreciation, guest service, outstanding food, superior ambiance & atmosphere, and most especially FUN! Daily and weekly operations lie in your control with the assistance and guidance of your District Manager, including overseeing and coordinating the planning, organizing, training, and leadership to achieve your goals. These goals range from sales to costs to TP Buddy retention, but most importantly, guest service and satisfaction Manager Responsibilities to include (not exclusive to): • Consistently seeking out and hire eggceptional candidates and members that possess hospitality and desire to take care of others., • Maintain our Turning Point Family Culture (TP Fam!)., • Build a strong group of enthusiastic team members. Ensure equity and equality for all., • Create a fun and rewarding work environment for your staff., • Present and develop growth opportunities for your team members., • Prior restaurant experience preferred, • Ability to coach and mentor a team, • Values Developmental Action Plans for professional growth, • Work effectively in partnerships, • Experience and desire to grow and develop new team members, • Ability to identify problems and implement effective solutions, • Professional verbal & written communication skills, • Day shifts, • Holidays, • Weekends Supplemental Pay: At Turning Point, we're more than just restaurants. We're a way of life. And we believe that the best way to make a difference is by giving back to our employees, who work so hard to ensure that each and every one of our guests has an amazing dining experience. Turning Point Restaurants provides a supportive working environment that promotes teamwork, growth and innovation. We are always looking for friendly and passionate individuals to join our team; and then once you're here, you're part of the family. Like any proud parents, we're committed to investing our time in developing our employees and helping them grow. That includes setting the stage for a healthy work/life balance and offering things like health insurance, retirement benefits, paid time off, discounted meals, and growth and transfer opportunities. Complete our short application today!