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Job DescriptionAbout the Role iMentor is seeking a visionary Vice President of Growth to lead the expansion of our national partnerships — and help shape the next chapter of what mentoring can look like for young people everywhere. This is a rare opportunity to step into a newly defined leadership role at a pivotal moment in our organization’s history. After more than 25 years of running mentoring programs ourselves, we know we have something significant to offer the broader mentoring world — and we’re ready to share it. The VP of Growth will be at the center of that work, charged with building the strategy, systems, and team needed to bring our model to partners across the country. This role sits on our executive leadership team and will be a key architect of iMentor’s next strategic plan, with a direct line to our goal of supporting one million mentoring relationships by 2035. The Opportunity This is genuinely exciting work. You’ll help us define our best markets, build the pipelines to community, education, and corporate partners, and ensure every partner we work with has a best-in-class experience. You’ll lead both a Partnership Development Team and a Partner Experience Team, overseeing the full partner lifecycle from first contact through long-term success. You’ll also play a hands-on role in partnership strategy — helping define what programs and models we offer to partners, ensuring quality across the board, and expanding access to mentoring for young people who haven’t had it before. This role will grow alongside the portfolio it builds. What You'll Do Strategy & Leadership Serve on iMentor’s executive leadership team and contribute meaningfully to the next five-year strategic plan Define iMentor’s best markets and develop the strategic direction for national partnership growth Lead design and content strategy to shape the programs and models we offer to partners Represent iMentor nationally as a senior spokesperson and relationship holder Sales & Business Development Drive business development across community, education, and corporate partner segments Build and manage pipelines for new partner identification, cultivation, and conversion with the business development team Oversee proposal drafting and strategic renewal processes Serve as a senior point of contact for high-priority partners and prospects Partnership Experience & Quality Ensure every partner receives a best-in-class experience from intake through active implementation Build and refine the systems and processes that make partnership work scalable and sustainable Oversee onboarding, implementation support, and day-to-day partner management through the Support Team Champion quality control across all partnership programming and delivery Team Management Lead, mentor, and develop a team of five, with growth opportunities as the portfolio expands Oversee both the Growth Team (pipeline development, cultivation, proposals) and the Support Team (intake, onboarding, ongoing partner management) Build a team culture rooted in excellence, partnership, and shared purpose What Success Looks Like Partnership team is reaching 8,000 students annually through active partner programs Increase iMentor’s earned revenue from 6% to 12% of our annual revenue over your first two years A well-defined market strategy and a robust, healthy pipeline of prospective partners Efficient, documented systems that allow the team to both ‘sell’ new partnerships and deliver exceptional ongoing support A high-performing team that is set up to grow alongside the portfolio iMentor recognized nationally as the go-to partner for organizations seeking to launch or improve quality mentoring programming How Your Time Will Be Spent 40% — Sales & business development 40% — Partnership offering & experience leadership 20% — Team leadership and management The Ideal Candidate We’re looking for a seasoned leader with experience building meaningful partnerships with higher ed institutions and community-based organizations, who brings together strategic vision, ed-tech sales instincts, and a deep commitment to relationships — someone who can build something new while earning trust at every level. The ideal candidate brings the following: Mission & Values Alignment: A strong belief in iMentor's mission, core values, and commitment to fostering a supportive and collaborative community that welcomes the perspectives of all individuals. Strategic Leadership: A track record of developing and executing meaningful strategy — keeping the long view in focus while staying grounded in the day-to-day realities that move partnerships forward. Sales & Service Orientation: A genuine customer-first mindset, with a gift for building lasting relationships, delivering exceptional programs and experiences that meet the needs of partners, and recognizing and nurturing the potential in every new prospect. Communication: Outstanding verbal and written communication skills, with a natural ability to inform, inspire, and connect — whether in an intimate team setting or in front of a broader audience. Comfortable engaging stakeholders at every level, inside and outside the organization. Collaboration: A proven ability to bring people together and demonstrate the power of relationships — cultivating strong partnerships with colleagues and external stakeholders alike to create outcomes that no one could achieve alone. Data-Driven Decision Making: Skilled at turning complex data into clear insights — and translating those insights into smart strategy, continuous improvement, and compelling narratives that resonate with a wide range of audiences. Executive Presence: The highest standard of professionalism, integrity, and discretion — paired with a genuine service orientation. Able to build trust and work effectively with a diverse range of partners, staff, board members, and other stakeholders, bringing flexibility, warmth, and collaboration to every interaction. Relevant Sector Experience: You've built meaningful relationships and have hands-on experience working within community-based organizations, higher education institutions, and/or EdTech sales to schools — and you understand the unique needs and dynamics of these environments. Logistics Preferred location: New York City Travel: Approximately 20% to current and prospective partners nationwide Reports to: Chief of Staff Our organization works in partnership with district public schools across the country. In doing so we must meet all compliance requirements of those districts including background checks. In order to fully comply with the NYC Vaccine mandate, all iMentor employees (regardless of role or region) are required to be fully vaccinated priority to their start date. Compensation & Benefits Salary $150-160K annually, commensurate with experience Up to 100% employer-funded comprehensive medical and dental coverage 18 days paid annual vacation (increasing annually to 21, 23, 25), 13 paid holidays + your birthday + one floating holiday, iMentor closed between Christmas and New Year’s Day, plus 6-7 sick days annually 401K match up to 4% Flexible Home/Office/School working arrangement Pre-tax commuter benefits Dependent care and health care flexible spending plans 1 hour of wellness time off per week for wellness activities of your choosing Flexible personnel wellness budget for reimbursements or marketplace purchases Every staff member is eligible for organization-sponsored professional development annually 9 weeks of paid parental leave We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

🚀 Hiring: Senior Account Executive | NYC Hybrid I’m hiring a Senior Account Executive for their growing sales team — and this is a great opportunity for someone who thrives in a true hunter-style, full-cycle sales environment. This role is focused on selling sponsorship and exhibitor opportunities to B2B solution providers across our conference portfolio in EdTech, Healthcare Tech, Higher Ed, and GovTech. If you enjoy: ✔ Building your own pipeline ✔ Fast sales cycles and quick wins ✔ High activity + high reward environments ✔ Owning deals from prospecting through close ✔ Uncapped earning potential …this could be a strong fit. 💼 What the role looks like: • Full-cycle sales: prospect, pitch, close, and grow accounts, • Multi-channel outreach (LinkedIn, cold calls, email), • Short 1–2 week sales cycle, • Average deal size: $15K–$20K, • Weekly activity KPIs + monthly revenue quotas, • Attend 3–4 conferences/events annually (fully covered travel), • Manage relationships for upsells and renewals 🎯 What they’re looking for: • 3+ years of B2B sales experience, • Experience in events/conferences, media, market research, or similar industries, • Strong self-generated pipeline experience, • Proven quota attainment, • Comfortable in a fast-paced, KPI-driven environment, • CRM experience (HubSpot is a plus), • Bachelor’s degree preferred 💰 Compensation: • Base: ~$70K–$90K, • OTE: $110K–$130K+, • Uncapped commission 📍 Location: Hybrid in Manhattan (2–3 days/week in office) If you’d be open to learning more — or know someone who would — feel free to DM me!

_ is an instructional platform that empowers teachers to unlock the potential in all learners. We are a mission-driven team of passionate and thoughtful individuals creating the practice and assessment platform of the future. Our Product teams are divided into three integrated functional groups of frontend engineers, backend engineers, and a product owner. As a Product Manager, you will develop expertise in one of these groups with the goal of eventually being the product owner for that group. Your responsibilities will include: ● Integrating usability studies, competitive research, and market analysis into product requirements. ● Synthesizing customer feedback and user interviews with internal roadmaps and strategies to develop winning product strategies. ● Defining and analyzing metrics that inform the success of products to share with the broader team. ● Coordinating new product launches across teams. ● Providing project management assistance to the engineering team. ● Triaging user issues, working across teams to build understanding and present solutions. We are a remote-first company. We are accepting applications from people who live and work in the following states: Arizona California Colorado Florida Georgia Illinois Louisiana Nevada New Jersey New York North Carolina Ohio Pennsylvania South Carolina Tennessee Texas Virginia Wisconsin Albert is more than a job. We are long-term thinkers building a truly unique product in the digital curriculum space--one known for academic rigor, modern usability, and an uncompromising commitment to quality. We carefully maintain a culture of high standards, freedom of opinion. psychological safety, calculated risk-taking, accountability, and first principles thinking. Our philosophy is to hire the best people possible, empower them to do their best work, and make sure they're happy and well-rested. Here, you will do great work supported by talented, thoughtful, and kind colleagues. You'll have the agency to make decisions in a decentralized culture while maintaining a sustainable work-life balance. Albert is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also strive to create and strengthen a culture that deliberately promotes personal growth, diversity, and inclusion, especially in the unique ways that an education company can do so. Competitive salary. We observe the same pay bands, regardless of where you live. For this role, our starting salary is $115,000-175,000. Health, dental, vision, and long-term disability insurance. We contribute 90% of the cost for our various medical insurance options and 90% for vision and dental. We contribute 50% for dependents. For long-term disability, we contribute 100% of premiums. Paid parental leave. Parents are eligible for up to twelve (12) weeks of fully paid parental leave after a year of service. A 401k plan. Save for retirement with a fully managed plan and a 1% match. Commuter benefit. Use pre-tax earnings on your commute through our managed platform. One Medical. We cover enrollment in One Medical to provide all employees with convenient access to primary care. Multiple FSA plans. We offer both normal and dependent care FSA plans that allow up to $650 per year in rollover of unused funds. Flexible, guilt-free vacation. Take guilt-free vacations with no hard limit. Most people take 3-4 weeks per year and are encouraged to take time off. This is not a vague policy where "unlimited" ends up meaning "hardly ever, it's too stressful to ask for time off". We actively encourage everyone to take off. Half-day Fridays. We value work-life balance and observe half-day Fridays every week. ● Strong technical understanding of how software products are built and ideally, of programming languages. ● 2+ years experience as a product manager in a software context, ideally within edtech. ● Strong first-principles reasoning skills and open-mindedness. ● Ability to identify what is important and prioritize several competing priorities. ● Exceptional analytical skills: Expert at Excel, SQL, or both. ● Natural curiosity to develop multi-disciplinary skills and constantly explore problems from multiple angles. ● Demonstrable leadership potential and high levels of emotional intelligence. ● An ability to communicate effectively, tailoring communications for various contexts and personalities. Your application has been successfully submitted! _

physics research analysisscientific writingcritical thinkingproblem-solvingdata analysisquestion and exam creationremote collaborationtime managementanalytical reasoningtechnical document synthesisai training content developmentinterdisciplinary teamworkattention to detailindependent workdigital content creationAbout micro1micro1 connects domain experts to the development of frontier AI models. Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform. AI labs and enterprises use micro1 to train models and build reliable AI agents through advanced evaluations and reinforcement learning environments. Experts contribute directly to how AI systems learn, reason, and perform across domains like finance, healthcare, engineering, and more. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality contributions at scale.Our goal is to enable 1 billion people to do meaningful work by applying their expertise to AI. We’ve raised $40M+ in funding, and our AI recruiter has powered over 1 million AI-led interviews as our global network of experts grows into the human intelligence layer for AI. Job Title: Physics Expert Job Type: Contractor Location: Remote Rate: 20$-50$ per task Job Summary: In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. Key Responsibilities: • Thoroughly analyze, interpret, and summarize complex physics documents and research papers., • Create and review high-quality questions and problems related to diverse physics topics for AI model training., • Extract key data, perform detailed computations, and validate analytical solutions in various physics domains., • Deliver clear, concise written explanations and rationales for technical problems and solutions., • Collaborate with a multidisciplinary remote team while maintaining independence in daily work., • Leverage your specialist expertise to ensure accuracy and depth in all content generated or reviewed., • Maintain a high standard of quality and consistency while meeting ongoing deadlines. Required Skills and Qualifications: • 2+ years of professional experience in physics or a closely related field, either in academia or a lab/workplace setting., • Exceptional written and verbal English communication skills, with strong attention to detail., • Proven ability to read, analyze, and synthesize technical documents and research literature., • Demonstrated experience creating, editing, or reviewing scientific questions, exams, or technical exercises., • Ability to work independently and proactively with minimal supervision in a remote setting., • Excellent critical thinking and analytical skills for data evaluation and problem solving., • Strong time management abilities to handle multiple tasks efficiently. Preferred Qualifications: • Advanced degree (MSc, PhD) in Physics or a related discipline., • Experience interfacing with AI, EdTech, or digital content creation projects., • Familiarity with interdisciplinary scientific analysis and collaborative workflows.

The Opportunity There are almost 10 million U.S. students with disabilities and diverse learning needs, and that number is growing every year. The special education coordinators who support them sit at one of the most operationally complex seats in any school, especially in New York. They run the IEP lifecycle, liaise with the Committee on Special Education, support teachers and families, prepare for audits, and own compliance for the school. Most do it with spreadsheets, outdated software, and a calendar full of deadlines they have to remember on their own. Waypoint Learning is an early-stage startup that is developing the AI operating system for special education. Our platform helps teachers draft compliant IEPs, generate curriculum-aligned instructional resources, track student progress, and automates progress monitoring – saving substantial time. One of our bets is that if we pair that platform with a great human, one person can run the special education operation of a school with much greater capacity. This year, we’re piloting that bet with a charter school in the Bronx. We’re hiring our Special Education Manager to be embedded in the school, supported by our platform, and shaping what this role becomes for every school we partner with thereafter. The person who takes this role will help define how Waypoint shows up for schools, with a clear path to grow as we scale from a small set of founding partners to many. Role Description • CSE liaison. You’re the primary point of contact between the school and the Committee on Special Education in the Bronx. You attend CSE meetings, manage the relationships, and represent the school’s students and staff., • Full IEP lifecycle. Evaluation coordination, meeting prep, annual reviews, triennial reevaluations. You use Waypoint to ensure every student’s IEP reflects who they are, what they need, and what’s working., • Compliance and audit-readiness. You own the calendar of deadlines, the documentation trail, and the ability to produce an audit-ready package for SUNY, NYSED, or NYC DOE., • A seat at the leadership table. You attend the school’s leadership meetings as the special education voice, partnering closely with the school’s special education teachers. When the school is making decisions about staffing, scheduling, or instruction, you make sure students with IEPs and their families are part of the conversation from the start and not an afterthought., • The NYC playbook. You’ll codify how we support schools in New York – what works, what doesn’t, what we need to build, and how the next team member we hire learns the role faster than you did., • Product partnership. You’ll surface what’s painful in the daily workflow, push back when something we built doesn’t actually help, and help us decide what to build next. The platform exists to make your job easier, and your honest feedback is how it gets there., • A role that grows. This is the founding role on the school operations side of Waypoint. Where it goes depends partly on us and partly on you – leading a team of Success Leads as we add schools, owning how Waypoint works with school networks, or shaping the broader function as we grow. We’ll figure it out together. Qualifications • Experience as a SPED Coordinator (or equivalent) in NYC. You’ve run an IEP lifecycle, sat across the table from a CSE, and supported teachers and families through hard conversations for at least one year. You know the rhythm of a school year and the unforgiving cadence of compliance deadlines., • Operational ownership. You take responsibility for the whole picture and not just your slice of it. When something falls through the cracks, your instinct is to fix the system, not assign blame. You’ve built or substantially improved a process before, and you have a track record of leaving things better than you found them., • A product-oriented mindset. You’ll be using and shaping Waypoint every day. You don’t need to be technical, but you need to be opinionated about what good software feels like, willing to push back on the founder when something doesn’t work, and genuinely curious about how AI can change this work., • Clear, direct communication. You can speak to a parent, a teacher, a CSE chairperson, a school principal, and a startup founder all in the same day and have each of them feel heard and informed., • Genuine care for students and the people serving them. This role exists to make life better for students with IEPs and the adults who support them. The candidates we want most are the ones who already feel that pull. Nice to Have • NYS Students with Disabilities certification (active or in process), • Experience opening a new school or building a function from scratch., • Familiarity with SUNY-authorized charter schools and the SUNY Charter Schools Institute’s approach to special education compliance., • Experience using or evaluating EdTech tools as a special education coordinator (even better if you’ve been frustrated by them). Compensation This role offers a salary in line with senior NYC SPED Coordinator compensation, paired with a founding equity grant in the company. We’re open to discussing the specific balance of salary and equity based on your priorities. Benefits details will evolve as we grow, but we’re committed to building a sustainable working environment from the start. How to Apply Send an email to Isaac at isaac@waypoint-learning.org with a few sentences about why this role interests you and attach your resume. If there’s a moment in your career you’re especially proud of – an IEP you fought for, a system you built, a student or family that you’ve impacted – we’d love to hear about it. No cover letter required.

Kreyco (formerly known as Language Learning Network) is a nationwide organization that specializes in preK-12 education. We support students of all kinds by building strong partnerships between schools and teachers. As we continue to grow, we are looking to bring on a passionate, qualified, and dedicated ASL curriculum developer! Kreyco curriculum developers create engaging, standards-aligned instructional materials that support diverse learners across preK–12 settings. In collaboration with the Curriculum Development Team, they design lesson plans, units, assessments, and teacher support tools aligned with Kreyco’s pedagogical vision and partner school needs. Key Responsibilities: • Design and develop quality curriculum, materials, and resources for ASL, • Create technology-enhanced materials with multimedia tools, resources, and formative assessments, • Collaborate to ensure consistency, coherence, and cultural responsiveness across all content, • Review and revise curriculum to reflect best practices, inclusivity, and current standards, • Incorporate feedback to continuously improve materials, • Stay current on pedagogy, edtech, and educational trends, • Bachelor's degree, • Reside in the US, • Authorized to work in the US, • Complete background check

Job Title: Full-Stack Game Developer (Sports EdTech). We are a well-funded, fast-moving startup looking for a hyper-talented AI Applied Full-Stack Game Developer to build a highly scalable, wildly engaging 2D sports-themed educational game. Both game mechanics and 2D visual assets must be swappable

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at and connect with our passionate community on our . As a Senior Customer Success Manager, you will lead high-level strategic partnerships across major school districts in the Western US to ensure our tools reduce teacher burnout and accelerate student learning at scale. As a regional expert and commercial lead, this consultative position involves managing a multimillion-dollar book of business. Key responsibilities include driving customer adoption and leading renewal efforts. You will oversee complex onboarding and renewal processes, coach teachers and administrators through change, and design interventions that boost adoption. This role is regional. Candidates must reside in Mountain or Pacific time zones. In this role, you will own a portfolio of school and district relationships and be responsible for driving the following measurable outcomes: Portfolio Growth and Retention: You will manage a multimillion dollar portfolio while maintaining a Gross Revenue Retention (GRR) rate above target through strategic price increases and seat expansion. Product Adoption: You will drive active usage across your districts by maintaining a deep understanding of the product and delivering high-impact training and implementation strategies that add value throughout the customer journey, ensuring our tools become essential to daily teacher workflows. Churn Mitigation: You will identify at-risk accounts and execute intervention playbooks to maintain a gross churn rate below company thresholds, specifically focusing on a 90 day action plan for high-stakes renewals. Strategic Relationship Management: You will build deep trust with district executive leadership, managing accounts with individual ARR values of six-figures or more through data-driven storytelling and consultative selling. Leadership and Mentorship: You will scale our collective impact by contributing high level insights to the Customer Success playbook, driving cross functional strategy in leadership meetings, and mentoring junior team members to elevate the entire regional organization. Key Metrics of Success Revenue Retention (GRR, NRR) Churn Rate Pilot conversion Expansion Growth Operational Excellence To be successful in this role, you’ll bring the following skills and competencies: Ownership Mentality: You take full responsibility for your portfolio, working with a high degree of urgency and a bias toward action. Commercial Fluency: You are comfortable leading complex financial negotiations, including discussing contraction risks, pricing adjustments, and expansion opportunities. Relationship-Driven: You build deep trust with teachers and district leaders alike. Strategic Problem Solving: You can balance long-term account health with the immediate pressures of a fast-paced renewal season. Project Management: You bring structure to complex, multi-stakeholder rollouts and can hold a district accountable to a shared implementation plan. Required 5 - 8 years of experience as an individual contributor managing enterprise or strategic accounts in a B2B SaaS or EdTech environment, with a strong preference for K-12 EdTech A proven track record of meeting revenue retention and expansion targets. Demonstrated experience leading commercial conversations around renewals, expansions, and pricing Technically proficient and able to manage tools such as Salesforce, Gong, and LMS integrations Comfort and availability to travel up to 30% of the time Must reside in Pacific or Mountain time zones Preferred Background in education as a former teacher, coach, or school administrator, a plus Why Join Us? Work on cutting-edge AI technology that directly impacts educators and students. Join a mission-driven team passionate about making education more efficient and equitable. Flexibility of working from home, while fostering a unique culture built on relationships, trust, communication, and collaboration with our team - no matter where they live. For full time employees: Unlimited time off to empower our employees to manage their work-life balance. We work hard for our teachers and users, and encourage our employees to rest and take the time they need. Choice of employer-paid health insurance plans so that you can take care of yourself and your family. Dental and vision are also offered at very low premiums. Every employee is offered generous stock options, vested over 4 years. 401k match & monthly wellness stipend. Our Values: Educators are Magic: Educators are the most important ingredient in the educational process - they are the magic, not the AI. Trust them, empower them, and put them at the center of leading change in service of students and families. Joy and Magic: Bring joy and magic into every learning experience - push the boundaries of what’s possible with AI. Community: Foster community that supports one another during a time of rapid technological change. Listen to them and serve their needs. Innovation: The education system is outdated and in need of innovation and change - AI is an opportunity to bring equity, access, and serve the individual needs of students better than we ever have before. Responsibility: Put responsibility and safety at the forefront of the technological change that AI is bringing to education. Diversity: Diversity of thought, perspectives, and backgrounds helps us serve the wide audience of educators and students around the world. Excellence: Educators and students deserve the best - and we strive for the highest quality in everything we do.

This role is regional, meaning you should live in Texas and bring extensive experience in Texas EdTech (handling large ISDs and understanding TEA/SBOE dynamics) to be considered for this role. You possess a deep understanding of the Texas educational landscape. Senior Customer Success Manager, Texas

About Us eLuma is the premier provider of live, online therapy services (also known as teletherapy and telepractice) and software solutions for kids and adolescents. We specifically provide online speech therapy, occupational therapy, physical therapy, mental health and school psychology services to students in K-12 schools. With a national network of high-quality therapists & educators, an innovative software platform, and a game-changing case management system, eLuma empowers K-12 special education programs to provide related services in the most effective, cost-efficient and dependable way. eLuma is one of the fastest growing companies in this exciting niche. Opportunity We aren’t just offering another product, EdTech software app, or tech-enabled service. We are changing the therapy world for the better and creating a powerful social impact. You will work with the Controller, Finance Team and entire eLuma team to keep building and scaling a solution. The National Institute of Mental Health (NIMH) estimates that 45% of individuals with mental illness don’t get treatment they need, the National Institute of Deafness and other Communication Disorders (NIDCD) reports that 1 in 12 have disorders related to voice, speech, language or swallowing. What’s more, as the Baby Boomers continue to age, the need for skilled therapists in all disciplines will continue to increase. The world needs a solution to manage and resolve crisis level shortages and broken delivery systems. eLuma is poised to take this solution to the world. Come change the world with us! The Accountant is part of the Finance Team and will require communication with customers, vendors, as well as internal eLuma departments. The role will focus on monitoring expenses, helping with the month-end close, budgets, and improving processes in finance. Primary Responsibilities: • Enter/allocate credit card charges in Quickbooks, • Process vendor invoices after approval, • Assist with monitoring Billing email inbox, • Supporting Internal and external audits, • Proficiency in Financial Reporting, General Ledger, Bank Reconciliations, Balance Sheet, and Reconciliation, • Help produce annual and monthly financial reports, • Help prepare budgets, • Help analyze trends in financial data, • Recommends new approaches, policies and procedures to effect continual improvements in efficiency of the department and services performed., • Perform other duties as assigned. About You: • Self-starter, problem-solver, and able to work independently to meet deadlines, • Customer service and detail oriented, • Exceptional written and verbal communication skills, • Excellent organizational skills, • Demonstrated ability to inspire and build trust through influence and live the eLuma core values (visionary, empathetic, dependable, solution-oriented, value-minded), • Proactively search and find solutions to improve processes and data accuracy, • Intermediate to Advanced Excel proficiency Requirements: • Associate's degree, or previous relevant experience required, • Prior progressive work experience in finance/accounting preferred., • Familiarity with the education, special education, and/or mental health industries, preferred., • Ability to commute 1-2 times a week to our main office in Lehi, UT preferred, • Ability to travel up to 20% for team meetings, conferences, events, etc. Benefits: • Health, Vision, Dental, and Life Insurance, • 401(k), • Paid Holidays and PTO, • Incentives and potential bonuses, • Flexible work schedule, • Remote and/or Hybrid Please visit our website, _ to learn more about us and apply today. eLuma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. eLuma is an E-Verify participating employer. EVerify Rights and Responsibilities: https://www.e-verify.gov/employees/employee-rights-and-responsibilities

HyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of 'coding bootcamps' in the world. We work with top universities such as Imperial College London, The London School of Economics, The University of Edinburgh, and Stellenbosch University to deliver structured technical courses and bootcamps that accelerate people into fulfilling tech careers. We have been recognised as one of the top education technology scaleups in the world and gained the financial backing of Meta (previously Facebook), which recognised us as the most socially impactful startup operating in Africa, where we initially started our work. We're backed by nearly 2000 investors, having raised the largest crowdfunding round of funding for an edtech company in history. As a primarily bootstrapped, profitable, and scale up tech business join us as we play our part in making the world a more stable, safer, and fair place. In this role, you will own and drive growth in all revenue streams for HyperionDev’s coding education product, and lead our Admissions, Learnerships, Collections and Student Success teams. You will take ownership of both our B2C admissions strategy, where you will manage and improve our processes for engaging and closing applicants (our leads), and craft strategies for revenue enhancement, which include unlocking new channels of facilitating student payments through student loan financing. As a Department Lead at HyperionDev, you will work within the senior management team to help in building, influencing and managing the culture of the organisation. In leading the B2B side of our revenue funnel, you will play a pivotal role in shaping and executing our strategy for engaging with South African companies through Learnerships programmes. You will spearhead the development of strong, enduring relationships with key stakeholders in these organisations, understanding their needs and challenges, and positioning HyperionDev as the go-to partner for addressing their talent development requirements. You will manage and build further our Admissions, Learnerships, Collections and Student Success teams, setting weekly and monthly targets, and enabling a positive, motivated and productive culture within your department. You will plan your department’s growth, evolution and hiring blueprint. You will draw upon your sales experience and analytical skills to improve our lead-to-sale conversion ratios and ensure that lead generation spend is optimised by having a data-driven, people-forward approach. As we rapidly expand into new international territories, you will work on solving the complexities of scaling an edtech sales team out of Cape Town to convert and enrol students from the UK, US and Europe. You will set up and own KPIs for your department, forecast admissions and revenues based on the pipeline for business planning, and work with the CEO and management team on strategic planning. You will also work with Marketing to iterate upon our understanding, tracking and generation of quality leads. To succeed in this role, you must have a proven track record of commercial sales experience (experience in education / tech will be advantageous), leadership of a sales team, excellent communication skills, an excellent understanding of technology, and a track record of exceeding targets with sales teams headed by yourself. You should be excited about working within a rapidly scaling startup, and motivated with the knowledge that our courses and education methodology change the lives of people for the better. You must be ambitious and want to make the most of the tremendous opportunities you'll have being a core part of an ambitious, fast-growing team, with resources to scale. • Set, monitor, and meet quarterly revenue targets across product lines, • Define the structure and teams across a direct-to-consumer admissions sales team, learnerships/ apprenticeships, and bulk b2b/enterprise sales, • Implement best practices within each of your teams (Admissions, Learnerships, Partnerships, Collections and Student Success) to engage with a range of applicants across geographies to advise them on course choice and enrollment, • Build and oversee a team focusing on conducting comprehensive market sizing analyses for potential new markets, identifying opportunities and potential challenges, • Work with Marketing to develop robust go-to-market strategies for entering new markets, considering local nuances, competition, and regulatory environments, • Working closely with other departments to identify opportunities to optimise enrollments and scale admissions revenue, • Set up quarterly Objectives and Key Results for your teams and provide feedback on OKR-setting for other departments, • Enable process improvements not only within your department but throughout the company, particularly at interfaces with Admissions and Student Progression, • Gather and analyse data from multiple sources and teams to understand critical aspects such as the optimal applicant registration flow, applicant quality, team productivity, and conversion rates, • Manage, motivate and train your teams to achieve the required KPIs and exceed the monthly Revenue Target, • Build and maintain strong, long-term relationships with finance partners, • Oversee effective administration relating to the recording and tracking of admissions data, • Oversee the processes and performance metrics relating to our Student Success team, including time to resolve tickets, reviews on public platforms, student onboarding and progression management, and student NPS, • Keep updated with existing and potential competitors within the edtech and higher education space, • Identifying opportunities for new business within the markets in which we operate and are planning to expand into, • Work with a team of university account managers and acquisition specialists to steer the strategic enablement of new forms of programmes and partnerships that drive business growth Minimum • At least 2 years’ experience directly managing a B2C sales team of five or more agents, • At least 3 years’ experience overseeing a revenue operation with annual revenues exceeding $5 million, • Knowledge of the Learnership (South Africa), Apprenticeship (UK), and general enterprise education sales market (UK and South Africa), • A demonstrable track record of exceeding revenue targets and performance quotas individually and as a sales team lead, • Prior experience leading sales or sales development teams in a high-growth startup or a rapidly scaling company, • Prior experience creating and driving alignment and operational efficiencies within marketing and customer success teams, • Experience in administering and managing an accurate pipeline and sales forecasts through a CRM, • Excellent analytical ability in terms of working with sales data off a CRM and spreadsheets, collating and analysing market data, forecasting revenues, and calculating metrics recording productivity and performance, • Fast learner with meticulous attention to detail, • Near-perfect verbal and written communication skills, • A problem-solving and positive attitude with an interest in the future of education and online learning Preferred • Prior sales experience in an education context, • Understanding of basic tech stacks or programming languages such as Java and Python, • Prior experience in digital marketing and lead generation, • A relevant degree in Commerce, Marketing or Business Administration Due to the seniority of this role, work outside of standard hours and times may be required. Equity: As a senior leadership role within the company, you may be eligible for direct ownership in the business through our stock option scheme. The company has been approached for acquisition by a number of billion-dollar leaders in the tech education space and is backed by investors from the US, UK and South Africa, and we want you to directly share in the success of the business. Hybrid work: We are a hybrid work organisation offering flexibility on your schedule. Remote working options are available for candidates not in proximity of a HyperionDev Campus. Learn new tech skills: We offer our employees the opportunity to enrol part-time in our Coding Bootcamps. Join the heart of tech in Africa, Europe and the US: You'll work with the best of the best and rub shoulders with the world leaders in edtech, developer education, and developer assessments. Join one of the most ambitious and highest performing tech companies in the space, with a management team that draws their former experience from top tech companies. Life-changing work: Solve real problems that make education and tech careers accessible to those who need it most: you're allowed to brag about it. We're a people-forward company with a purpose that underlines everything we do. We're obsessed with the potential in people and challenge them to do their best work. We embrace a culture of growth and learning to deliver on our vision, and ours is a relentless quest for improvement.

Company Overview:Age of Learning® is the leading developer of engaging and effective Pre-K through 5th grade learning resources that help children build a strong foundation for academic success and a lifelong love of learning. The company’s research-based curriculum, developed by education experts, includes the award-winning programs ® Early Learning Academy and Adventure Academy™, as well as the adaptive, personalized school solutions, My Math Academy®, My Reading Academy®, and My Reading Academy Español. Having served over 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit . Summary: We are seeking a proactive, intellectually curious Product Analyst to help drive the success of our consumer products, including ABCmouse and Adventure Academy. Partnering closely with Product Managers and two other Product Analysts, you will design and analyze A/B tests to inform product launch and iteration decisions, conduct deep-dive exploratory analyses, and apply statistical and data science techniques to understand and predict key customer behaviors such as subscription conversion, engagement, retention, and churn. You will build and maintain dashboards and self-serve data tools that enable Product Managers and business partners to explore metrics independently, and translate complex analyses into clear, actionable insights that improve conversion, engagement, and learning outcomes for children. • Design and analyze experiments: Lead A/B testing across desktop and mobile platforms to inform product launches and iterations., • Analyze customer behavior: Conduct deep-dive exploratory analyses to understand how customers subscribe, pay, engage, retain, and churn., • Apply statistical and data science techniques: Use statistical methods and analytical modeling to evaluate product performance and understand customer behavior., • Define and track success metrics: Establish and refine KPIs that guide product iteration and define success for the company., • Build self-serve reporting and dashboards: Create and maintain automated dashboards and reporting tools that enable Product Managers and business partners to monitor product and business performance independently., • Translate data into insights: Synthesize complex analyses into clear, actionable insights that drive improvements in conversion, engagement, retention, and learning outcomes., • Communicate findings clearly: Present results and recommendations to a broad range of stakeholders in a concise, compelling, and accessible way., • Experience: 6+ years of experience in a product analytics, data analytics, or related role supporting large-scale digital products. Experience in games, edtech, or subscription-based businesses is a plus., • Experimentation: Strong experience designing, executing, and analyzing A/B tests to inform product decisions., • Exploratory analysis: Ability to conduct exploratory data analyses and synthesize complex datasets and ambiguous questions into clear, actionable insights., • Technical skills: Advanced proficiency in SQL for querying large datasets; experience with data transformation and modeling (e.g., dbt) is a plus. Extensive experience with a BI tool such as Omni, Looker, or Lightdash., • Statistical analysis: Ability to perform statistical analyses and create visualizations using R or Python., • Education: Bachelor’s or Master’s degree in a quantitative field (e.g., statistics, applied math, data science, economics, computer science, or related discipline)., • Mindset & collaboration: Curious, motivated self-starter who thrives in a collaborative, high-performing environment and values high-quality, thoughtful analysis. Total Compensation: The estimated salary range for a new hire in this position is $150,000 USD to $170,000 USD. Salary may vary depending on job-related factors, including knowledge, skills, experience, and location. Age of Learning currently provides: • 90% of employee health and welfare benefits premiums & 65% of dependent benefits premiums • A 401(k) program with employer match • 15 paid vacation days (increases to 20 days on your 3rd anniversary), 12 observed national paid holidays, 9 sick days, and 16 paid volunteer hours per year • Our flexible work culture means 2 or more days in the office (hybrid) or 100% fully remote options available for most positions Security AdvisoryAt Age of Learning, we prioritize a safe recruitment process. Communication will come solely from official Age of Learning email addresses, @aofl.com, or our verified LinkedIn Recruiter accounts — be cautious of deviations. We will never request sensitive personal information during the early application stages. Interviews are conducted via phone, in person, or Zoom — never through messaging apps. Job offers are communicated verbally and followed by written documentation via Docusign. Any requests for personal information will occur through secure channels only. An Equal Opportunity EmployerAge of Learning, Inc. (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender expression, age, physical or mental disability, medical condition, pregnancy, veteran or military status, marital status, sexual orientation, gender identity, domestic partner status, genetic information, or any other legally-recognized protected basis under federal, state, or local laws, regulations, or ordinances. Age of Learning, Inc. (the “Company”) will consider qualified applicants with criminal histories pursuant to _ and state applicable laws, e.g. New York City Fair Chance Act. _We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

School scheduling is a hard problem, one that technology was meant to solve. Yet for decades, the master schedule has been built by hand, consuming educators’ valuable time while delivering a sub-optimal result for students. We started Timely to build the tool we wish we had when we were in schools. And today, we are changing how schools create high quality schedules for teachers and students. Timely combines groundbreaking AI technology with support from a team of expert school schedulers: saving schedulers’ time, and surfacing opportunities for leaders to unlock staff potential. Timely delivers optimized master schedules that are more efficient, accommodate diverse educator needs, and enable student access to courses and pathways that impact their lives. Our district and school partners agree: scheduling is a key opportunity for educational innovation, and that Timely is the indispensable partner in addressing the challenge. We’re experiencing exciting growth as a company, while doubling down on our mission and people-centered approach to leveraging powerful technology. We serve districts and charter school organizations across 15+ states, growing (and renewing) at rates that lead the education technology industry. This growth has been driven by our strong product-market fit, deep understanding of education, and commitment to customer success. About our Product At Timely, our product does the impossible: it makes the job of a school scheduler measurably easier, while also delivering better quality in the results. We deliver optimized master schedules that are more efficient, accommodate diverse educator needs, and enable student access to courses and pathways that impact their lives. We address the needs of school-based employees who toil away building schedules and central office employees who need visibility into them. We differentiate our product in the market through a combination of groundbreaking optimization technology plus an intuitive workflow experience, guiding users through options, implications, and solutions – supported by an experienced Success team. About the Role This role is for an experienced product manager who is able to operate in ambiguous settings and consider both the design and business implications of their work. As part of a founding team for a new initiative at Timely, you will work closely and cross-functionally with Engineering and Success teams to uncover customer challenges, develop and test solutions, and drive impactful product decisions in new areas. This role will balance customer needs with business strategy - identifying the right problems to solve, deciding which solutions to build, and making sure the entire organization understands not just what we’re building, but why. You’ll ensure product decisions are clear, priorities are well-communicated, and our roadmap reflects both user impact and company goals. Responsibilities Lead early product discovery in a new area to identify and prioritize customer problems, in collaboration with Engineering stakeholders for technical discovery. Lead ideation and design exercises to generate potential solutions and approaches to solving customer problems, leveraging the Success team and other stakeholders. Write product stories that include the “why,” “what,” and “when,” while working closely with Engineering to define the “how”. Collaborate with Engineering stakeholders to build initial prototypes and MVPs. Establish goal- and metric-setting processes with Engineering, to motivate and measure the work. Engage with potential customers to ideate and gather feedback on product and prototypes. Foster a culture of delivering value by setting and adjusting milestones, maintaining high standards, and keeping the team focused on impact. Communicate product decisions with clarity and enthusiasm, ensuring internal and external stakeholders understand priorities, and the reasoning behind them. About You Mindset: You are a self-starter who is comfortable working in ambiguity and passionate about creating opportunities in education. You are excited by complex problems and imaginative solutions, particularly those that leverage AI. You take on new challenges eagerly and are driven to see ideas through to completion. You take ownership, communicate progress effectively, and adapt quickly in a fast-paced startup environment. Experience: 4+ years in B2B SaaS product organizations, with at least 2 years as a Product Manager. Experience building complex products that leverage AI. Skills: Strong in customer discovery, data analysis, and user-centric story writing. Experience with agile tools (e.g., Jira, Notion, Miro, etc.). Strengths: Collaborative by default, detail-oriented problem solver, and a visual communicator (e.g., mockups, sketches, diagrams, journey maps, etc). Nice-to-have (not required): Background in EdTech and/or education sector; experience in product development - e.g., front-end development, UX design; experience taking a product from 0 to 1 either within a company or as a new startup. Why Join Us Work with an exceptional team tackling meaningful challenges in education. Be part of a growing, financially healthy company with a proven product. Enjoy comprehensive benefits, including health insurance, parental leave, 401(k), unlimited PTO, access to coworking, and equity in a fast-growing startup.

TXI is looking for Agile PMs, Designers, and Engineers eager to find purpose in their work by crafting meaningful digital products through continual experimentation, exploration, and pushing the boundaries of conventional norms. Building the right thing is often harder than building it right. More than 80% of digital innovations fail because they are not solving the real user need. We take a pragmatic approach to innovation by deploying integrated teams to uncover insights from users and turn them into compelling digital solutions. As a boutique strategy and product innovation firm, our capabilities include product discovery, delivery, and adoption. As a TXI consultant, you have an opportunity to shape and define the products that you build. You can influence how engagements run and collaborate with integrated teams to deliver products that matter. More importantly, you can use your passion for learning and continuous improvement to help our clients bring new concepts and products to market. Our business landscape evolves rapidly. While there might not be an open role on our site today, it doesn't mean there won't be one tomorrow. We understand that you might not return to our site later, so we're taking the initiative to open up this opportunity for you to express your interest. This ensures that you're considered for future roles! Don't hesitate to apply if you don't meet 100% of the qualifications below. If you’re someone who identifies as a motivated self-starter and loves to thrive in ambiguity, we want to hear from you! \n Here is what we (typically) expect from you • Possess experience as a full-stack engineer, designer (both UX and UI), or PM in Agile web or data-powered product development., • Ideally, have prior involvement in consulting or participation in discovery-driven custom product development teams., • Demonstrate professional and empathetic communication, engaging all stakeholders, including clients and team members, with a sense of curiosity., • Actively engage in soliciting and providing feedback to team members, offering assistance proactively, and ensuring alignment among all involved parties., • Embrace accountability, even in situations where initiative is not explicitly requested., • Work effectively within a collaborative, cross-functional team of developers, designers, and delivery managers., • Display a willingness to learn from individuals at all levels, regardless of their title or position., • Be open to occasional travel for client meetings., • While our team primarily operates remotely, we highly value opportunities for in-person collaboration and social connections. Hence, candidates based in Chicago, IL, or Denver, CO, where a significant portion of our team is located, are strongly preferred \n Who We Are We’re a curious and humble group of people who are intentional about personal growth and supporting each other’s careers. We’re always looking for new skills, frameworks, and approaches to deliver the most meaningful digital product experiences. And we’re constantly pushing ourselves to experiment, explore, and challenge assumptions. We bring that same passion for learning and growth to our clients, by digging into their organizations, reframing their problem statements, and spending time with their users. This ensures that we’re pushing our clients forward while developing and delivering valuable products that matter. _ (video) Some reasons why you might like working with us We have been recognized for both our internal employee experience and for delivering a trusted customer experience. At TXI, we are intentional about the way we work and how we support both our team and our clients. 1. We focus on Product Innovation by helping to envision initial new product concepts for our clients. We are core contributors to shaping the work that we do and the problems we're working to solve. In addition to that ideation stage, we get to help them bring these new concepts to market. We help both to build the right thing (design thinking and product discovery) and build the thing right (agile mindset and iterative approach)., 2. We care about DEIB (diversity, equity, inclusion, and belonging). To deliver the best solutions, we need as many bright and diverse minds in the room as possible, and we need to be able to learn from them once they’re there. That’s why we’re working to create an environment that’s inclusive for everyone. Learn more about our DEIB learnings, roadmap, and history: https://txidigital.com/deib, 3. We work in a variety of industries and encourage our team members to explore new domains, solve different kinds of problems, and adopt new technologies. There is no getting bored in our portfolio. You’ll work across life science, healthcare, EdTech, manufacturing, and nonprofits–just to name a few–and build web, mobile, and IoT solutions., 4. We work in integrated teams (and occasionally we will work as staff augmentation if there's a good rationale for it). At TXI, we seek to bring all of the good ideas to the table so you learn from the talented teammates you regularly pair with. Product, design, and engineering regularly collaborate., 5. We are intentional about supporting each individual's growth. "Challenge and support each other" is a core value of the company and we take that mission seriously. That's why every employee has a personal learning & development budget and a bi-weekly conversation with their manager about their progress–as well as why we created career grids to equitably promote each person's path at TXI., 6. We believe that wellness and a sustainable pace deliver the best outcomes. We commit to being dedicated partners to our clients for a sustainable 35 hours per week. We don't require regular travel or client on-site time, though there will be occasional in-person client meetings to move work forward. Our team members enjoy flexible schedules with a remote-first working environment and discretionary time off because we respect that everyone has a life outside of work., 7. We value transparency and open discussion. You will have a front-line view of the company's performance, risks and issues, finances, and budgets. With unique tools and facilitation techniques, we also regularly connect and discuss topics as a company to guide our path forward., 8. We build products that matter. We advance the causes and goals of our partners and consistently deliver outcomes for them. See some examples below. What We Make For over two decades, we've partnered with clients across industries to research, design, and develop award-winning custom web and mobile applications that make a meaningful impact. These impacts include: <> Transforming a data logger company to a global leader in tech-based environmental monitoring, driving the US industrial sector into Industry 4.0. <> Empowering healthcare providers with powerful digital products to enhance the quality of patient care, streamline administrative tasks, and improve overall healthcare outcomes <> Driving accountability and motivation for patients recovering from spinal surgery through integrated mobile app and wearable device on the patient’s lower back <> Improving prediction of patient enrollment in global clinical trials for life-saving drugs through the integration of advanced analytics and digital innovation <> Designing a digital experience to support LGBTQ+ 14-17-year-old youths who are facing societal and personal challenges prior to coming out, driven by evidence-based treatment and therapy plans But the work is just part of what makes TXI a rewarding place to be. We support one another’s interests—whether volunteering, organizing meetups, speaking at industry events, or learning new techniques and technologies. If there's something you're passionate about, we want you to pursue it so you can teach it to the rest of us. Our company Brunch & Learns, Sticky Note Game, and regular practice meetings are just some of the ways we create space for sharing, learning, and professional development. What We Offer We believe in equitable pay. In addition to base compensation, we offer a bi-annual bonus based on company performance as well as the following benefits, which are intended to take care of you (and the people you care about): • Generous paid time off, • Quality health insurance and medical travel benefit, • Paid parental leave policy (equal for all TXI parents), • 401k plan, including employer matching, • The option to work fully remotely with minimal client or onsite client work, • Company retreats and Quarterly days, both of which are a chance to connect in person and outside of the office, • Benefits for continuing education, donation matching, home office improvements, and renewable energy switching, • Employee Stock Ownership Program: TXI is 100% employee-owned through an ESOP, which grants shares of company stock to all employees as a retirement benefit Location While we do have a remote-first environment at TXI (with distributed team members in the US, Canada, and Europe who work from home), we have a strong preference for candidates who are located in or close to Chicago, IL (where most of our employees are based) as we encourage in-person collaboration and social connection. We communicate and collaborate effectively in a remote environment using tools like Miro, Notion, Slack, and Zoom. We also prioritize virtual bonding and emphasize inclusivity, autonomy, and trust while cultivating a safe and welcoming environment that is conducive to supporting a positive employee experience. While we encourage asynchronous communication, we often work in pairs or in collaboration sessions. Therefore, it is important to have some core hours of overlap with our clients and your fellow team members. Please also note that our consultants may have to travel on occasion to meet with clients. Regardless of where you are living and working, all TXIers have multiple opportunities throughout the year to meet and hang out in person to continue building those connections. We take equality seriously TXI is proud to be an equal opportunity workplace and is committed to equal opportunity employment without regard to race, religion, color, gender (including gender identity, change of sex, and transgender status), sexual orientation, age, disability, ancestry, national origin, military or veteran status, marital status, genetic information or any other characteristic protected by applicable law.

Company Information Help Shape the Future of Music Creation and Education at MakeMusic At MakeMusic, we believe music has the power to inspire, connect, and transform lives. For over three decades, we’ve been at the forefront of music technology, building tools that help musicians compose, teach, learn, and perform. Our products are trusted by Grammy-winning composers, world-class educators, and students in classrooms and homes around the globe. With MakeMusic Cloud, we’ve reimagined music practice for the digital age by offering students real-time feedback, access to an extensive repertoire library, and seamless tools for educators to track progress and personalize instruction. If you’re passionate about music, driven by innovation, and eager to create tools that empower musicians and educators around the world, then MakeMusic is the stage you’ve been looking for! We would love to have you join our ever-growing team! All applicants will receive equal consideration for employment regardless of gender, race, national origin, age, sexual orientation, gender identity, physical disability, religion, or length of time spent unemployed. General Summary As a Customer Success, Account Manager on our team, you will be a co-architect of the customer experience for our high-volume account segment. This is a unique hybrid role designed for a CSM who loves nurturing relationships but is equally passionate about the "multiplier effect"—using marketing strategies and digital motions to provide a high-touch feel at a massive scale. You will manage the account journey post-sales through renewal, ensuring these customers are successfully onboarded, supported, nurtured, and renewed. You aren't just following a playbook; you are co-designing the digital outreach and automated motions that define how we scale. You will partner closely with our team to build the logic, content, and workflows that bridge the gap between human connection and automated efficiency. You are a continuous learner with a flair for communication who approaches the challenge of "scaling empathy" as an opportunity to improve. You will sit directly with the Customer Success team, work in close collaboration with the Education and Adoption team, as well as the Implementation and Support teams and report to the Manager, Customer Success. Core Functions: Account Management, Retention and Expansion: • Manage a high-volume book of business within our scale segment, leveraging "one-to-many" strategies to drive renewals and expansion opportunities., • Grow your assigned book of business by anticipating and proactively servicing your customers' needs, using data to identify opportunities for deeper adoption across your territory., • Monitor client accounts, listen to customer feedback, and ensure customer satisfaction, acting as a representative of the customer internally., • Meet or exceed a quota of renewals and expansions., • Respond to inbound communications in a timely fashion, process orders, activate subscriptions, and in coordination with the Implementation and Support team, provide training and support when needed to assigned accounts., • Maintain accurate client records, keeping track of changes such as point of contact, contract updates, activities, notes, and renewals in Hubspot., • Partner with sales to drive the upsell of subscriptions in organizations, thus increasing the overall revenues and the number of high-value and mid-value accounts., • Negotiate contracts and pricing with current customers as a part of the expansion motion, identifying opportunities to offer additional solutions., • Provide updated information to the client about new and/or improved products or services to make upsells., • Collaborate with management and cross-functional teams on efforts to forecast and identify growth opportunities within your territory., • Create and execute "human-centric" customer marketing materials, including automated email sequences, in-app guides, etc. that feel like a 1:1 conversation., • Develop digital success motions that guide customers through key milestones in their journey without requiring manual intervention for every step., • Write compelling, brand-aligned copy for customer outreach that educates users on best practices and drives deeper product adoption., • Partner with the team to co-design the logic for automated customer journeys, • Leverage the tech stack (Hubspot and automation tools) to organize daily tasks and build workflows that make managing hundreds of accounts seamless. Other: • Collaborate among direct team members and across the brand to contribute to a Community of Best Practices., • Default to excellent customer service in all circumstances., • Leverage tech stack to organize and execute daily responsibilities and tasks., • Attend trade shows to demonstrate the value and functionality of the product to the customer base and/or prospective customers., • With direction from leadership, execute on large scale campaigns and missions as necessary., • 2-4 years of experience in customer success, or customer marketing in the EdTech space, with a demonstrated ability to manage a book of business and meet or exceed renewal and expansion quotas., • Strong communication and interpersonal skills, with the ability to build and maintain customer relationships, serve as the primary point of contact, and effectively defuse challenging situations., • Experience building "one-to-many" materials or digital success motions (e.g., automated email campaigns, webinars, or self-service resources)., • Customer-oriented mindset and a commitment to delivering excellent service, with proven success in anticipating and addressing customer needs., • Exceptional communication and copywriting skills, with the ability to turn technical updates into warm, engaging customer content., • Experience with data analysis and critical thinking, with the ability to use insights to identify growth and expansion opportunities., • Proficiency in CRM systems (such as Hubspot) and other relevant tech stack tools to keep accurate client records and organize daily responsibilities., • Contract negotiation skills, with a demonstrated ability to negotiate terms, renewals, and expansions with existing clients., • Ability to collaborate across departments, especially with sales, implementation, marketing, and support teams, to drive upsells, facilitate product demos, and ensure consistent messaging., • Strong organizational and time-management skills, capable of handling multiple accounts and tasks, meeting deadlines, and responding to inbound communications in a timely manner., • Willingness to travel occasionally, including to trade shows or client sites, to represent the product and company. Desired Qualifications: • Familiarity with MakeMusic Cloud (formerly SmartMusic), Finale and/or other widely used music education or composition platforms., • Prior experience in the music SaaS industry or as a musician and/or music educator., • Specific experience in a "Scale" CSM role or a background that includes Customer Marketing Don’t meet every single requirement? Don’t worry. We still want to hear from you and encourage you to apply. Compensation: Peaksware/MakeMusic is committed to fair and equitable compensation practices. The hourly compensation range for this role in Colorado is $23.34-$38.90. Each role at Peaksware has a defined salary range based on market data and company stage. We typically hire at the lower to mid-point of the range, with the top end reserved for internal growth and exceptional performance. Actual pay depends on factors like experience, technical depth, geographic location, and alignment with internal peers. This role is eligible for variable compensation, including bonus. Benefits and Perks: Health • We offer comprehensive health benefits including medical, dental, and vision insurance; health savings and flexible spending accounts, paid parental leave; and an employee assistance program., • Additional coverage options including Accident & Critical Illness insurance as well as Hospital Indemnity are also available. Disability and Life • We offer several company paid options including Short Term Disability, Long Term Disability, as well as Basic Life Insurance and AD&D., • Additional coverage options including Employee-paid Supplemental Life Insurance for Employee, Spouse, and/or Child are also available. Additional • We offer a 401(K) including a company match., • We observe 12 paid holidays annually and provide discretionary Flexible Time Off. Employees also receive free access to our products, corporate discounts, and professional development resources., • Access to the Performance and Recovery Center (PARC), our on-site fitness facility, as well as employee only access to on-site locker rooms and showers., • Employee only access to secure, indoor bike storage and access to e-bikes exclusively to Peaksware employees., • Access to our onsite Music and Podcast Studio. If you require a reasonable accommodation to review our website or to apply online, please fill out our _ Peaksware adheres to the FLSA Exemption Threshold for minimum wage in all states. Work Environment: This job operates in a professional office environment that is well-lighted, heated, and/or air-conditioned with adequate ventilation and a noise level that is usually moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. All employees must comply with all safety policies, practices and procedures. Report all unsafe activities to your manager and/or Human Resources. Physical Demands: While performing the duties of this job, the employee is regularly required to sit and move about the facility; use hands to handle, or feel; talk by expressing ideas by means of the spoken word; and hear by perceiving the nature of sounds. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Travel: Willingness and ability to travel 5-10% of the time. Anticipated travel to include internal company events and industry tradeshows. To view the Peaksware Privacy Policy, click _. By submitting an application, you acknowledge and agree to the Peaksware Privacy Policy. Recruiting Agency Notice: We do not accept agency resumes or assistance. Please do not forward resumes to our jobs alias or our employees. We are not responsible for any fees related to unsolicited resumes._

At Everway, our goal is to lead the world in Neurotechnology software, helping transform the way we understand and are understood. We’re a global community of over 600 team members spanning seven countries, including the UK, USA, Norway, Denmark, Sweden, Australia, and New Zealand. By understanding and addressing the unique needs of each individual, we're creating a world where differences are recognized and valued. A world where everyone can thrive. We can only achieve our goals and continue to grow by having high performing people in our team, people who share our goals and are passionate about our mission. We pride ourselves on our core values that are embedded within our culture. These are to be curious, have courage, and commit fully. Join us at Everway - together, we can unlock the full potential of every mind. As a Customer Success Manager (CSM) at Everway, you will be a trusted advisor and advocate for our education clients, helping them maximize the impact of our products and services. You’ll partner closely with K-12 schools, districts, or higher education institutions to ensure seamless onboarding, support adoption, and drive ongoing value in order to maximize retention and promote relationship expansion. This role requires a balance of relationship-building skills, product knowledge, and a passion for improving educational outcomes. This position requires occasional travel (up to 20% of the time) to attend customer meetings, team events, or conferences. Location: Remote (West Coast / Pacific Time zone preferred) • Build strong relationships with key stakeholders at educational institutions, understanding their goals and aligning our solutions to meet their needs., • Collaborate with the Implementation team to guide new customers through the onboarding process, ensuring they have the resources and support for a smooth start., • Monitor customer health metrics and usage data to proactively address challenges, identify growth opportunities, and ensure high levels of satisfaction., • Conduct regular strategic implementation cadence calls, business reviews, and training sessions with customers to foster engagement and address their evolving needs., • Collaborate with Sales, Implementation, Support, Marketing and Product teams to resolve issues, implement feedback, surface testimonials and case studies, and continually enhance the customer experience., • Create and share best practices, resources, and playbooks to improve product usage and empower educators and administrators., • Drive retention and renewals by demonstrating the ongoing value of our solutions, identifying upsell opportunities, and mitigating any potential churn risks., • Act as a voice of the customer by relaying insights and suggestions to internal teams to influence product development and strategic planning., • Identify and communicate potential expansion and upsell opportunities to the Sales team by understanding customer needs and highlighting relevant products or services that add value., • Support customer events, webinars, and workshops to enhance the client community and enable peer-to-peer learning., • Document customer interactions, feedback, and key account information in our Customer Success platform for accurate tracking and reporting., • Proven experience (3+ years) in a customer success, account management, or related role, ideally within EdTech or SaaS., • Strong verbal and written communication and interpersonal skills, with the ability to build trust and rapport with a diverse range of educational stakeholders., • Ability to analyze data, identify trends, and use insights to drive customer engagement and outcomes., • Excellent organizational and time management skills, with the capacity to manage multiple accounts and prioritize tasks effectively., • Proficiency with CRM software (e.g., Salesforce, Gainsight) and other customer success tools., • Prior experience working directly with K-12 or higher education institutions., • Familiarity with educational technology products and a passion for using tech to improve learning outcomes., • Experience in conducting customer training sessions, webinars, or workshops., • Demonstrated success in a quota-bearing or target-driven role (renewals, upsells)., • Knowledge of instructional practices and educational trends., • Proficiency with CRM software (e.g., Salesforce, Gainsight) and other customer success tools., • Bachelor’s degree or equivalent experience in education, business, or a related field. Please submit your application on our website by Monday 23rd March 2026. Please note: applications may close early due to high demand, so early submission is encouraged. Join our team and enjoy a competitive salary with bonus opportunities, flexible work schedules, and comprehensive health and wellness benefits. We offer flexible time off plans, career growth through development programs, and a collaborative, innovative culture where your ideas matter. Ready to make an impact? Apply today and be part of a company that invests in your success! We are committed to providing a Drug-Free Workplace for all employees. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. You can view our Recruitment and Selection Policy _ Please click the link for our _

POS-19085 Role Summary Our mission at HubSpot is to help millions of organizations grow better. HubSpot Academy is a globally renowned education platform attracting hundreds of thousands of professionals who want to grow their careers and make an impact at their organizations. As a Senior Product Manager I on the Academy Growth Product team, you’ll help evolve HubSpot Academy into an AI-powered educational assistant deeply integrated into the HubSpot platform. You’ll define how HubSpot users discover, engage with, and are matched to relevant training through personalized learning experiences powered by ML recommendations, predictive search, gamification, and conversational UI built on HubSpot’s Breeze AI platform. This role sits at the intersection of AI, education, and growth — shaping how millions of users learn and unlock more value from HubSpot. Create a shared vision and cohesive roadmap for AI-powered Academy discovery and personalization as a core member of the Product Triad (Product, Engineering, UX). Define and deliver intelligent matching systems that guide users to the right content at the right time using ML, predictive search, and conversational AI. Explore ambiguous problem spaces across AI-driven recommendations, gamification, and conversational UI to improve user engagement and learning outcomes. Guide new product initiatives from early discovery through launch, experimentation, and iteration. Engage directly with internal and external users to deeply understand workflows, pain points, and success metrics. Use quantitative data and qualitative research to test assumptions, validate opportunities, and continuously improve user experience. Partner cross-functionally with Design, Engineering, Learning Science, Analytics, and GTM teams to drive alignment and measurable outcomes. Contribute to a high-performing, psychologically safe team culture grounded in autonomy, ownership, and growth. Experience building AI assistants, AI agents, or agent-based skills. Experience prototyping product concepts using AI prototyping tools. Demonstrated experience launching customer-facing products successfully. Strong customer empathy and a drive to deeply understand and solve meaningful problems. Multidisciplinary thinking that combines market, business, and technical insights to evaluate tradeoffs. Ability to articulate product vision clearly to a variety of audiences, including technical and non-technical stakeholders. Experience working cross-functionally with Engineering, Design, UX Research, and Analytics partners. Excellent communication, influencing, and interpersonal problem-solving skills. Ability to make decisions, test assumptions, and iterate in fast-paced, ambiguous environments. Experience managing internal and external stakeholders. Understanding of the competitive software and online learning landscape. Understanding of two-sided marketplace dynamics. Bachelor’s degree or equivalent experience. Experience working in edtech or with learning management systems. Experience building front-office business applications for SMB audiences. Understanding of and passion for learning science and/or neuroscience. Location: United States Work location preference eligibility: Remote Travel/Shift: Minimal travel expected Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s . Benefits are also an important piece of your total compensation package. Explore the _ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range:$158,100—$253,000 USD We know the and can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us _. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page _. India Applicants: link to HubSpot India's equal opportunity policy _. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company_. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: • _, • _ HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found . By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's for details on data processing and your rights.

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: We're looking for a full-stack engineer to contribute to the development of modern web experiences and services used globally by partners, educators and learners. You'll work across the stack from elegant, accessible React UIs to sophisticated Rails APIs and distributed processing systems. This person should be able to travel on occasion to meet with other team members in person. What you will do: Contribute to the design and build of production features in Rails, TypeScript, and React Implement serverless/edge APIs and jobs on AWS (e.g., Lambda, API Gateway, S3/CloudFront, EventBridge/Queues). Collaborate on data modeling and ship performant Postgres queries (migrations, indexing, connection mgmt, query optimization). Build for international audiences: i18n/l10n pipelines, time-zone correctness, and data residency considerations. Instrument services with logs/metrics/traces (OpenTelemetry or similar) and contribute to incident ready observability. Follow and promote accessibility (WCAG aware UI), testing (unit/integration/e2e), CI/CD, and participate in code reviews. Collaborate with peers, Product/Design, and contribute to technical discussions. What you will need to know/have: 3+ years of professional software engineering experience, including experience with TypeScript and Node.js. Experience using AWS for serverless and edge patterns (cold-start mitigation, concurrency, idempotency). Experience with SQL (schema design, query tuning, migrations, understanding of transactions and isolation). Experience with Rails in production: RESTful APIs, ActiveRecord, complex data modeling, and background job processing (Sidekiq or equivalent) Experience with testing and CI/CD pipelines (GitLab CI, GitHub Actions, Docker) Familiarity with operating multi-region/global apps (CDN/edge, geo routing, blue/green & canary, DR). Security mindset (OAuth/SAML, SSO, RBAC, OWASP awareness, PII handling, audit logging), plus familiarity with FERPA/GDPR implications in edtech. Excellent communication, product sense, and a bias for shipping. It would be a bonus if you also had: Experience with EdTech standards: LTI 1.3, OneRoster, Canvas LMS integrations, or FERPA/COPPA compliance Exposure to modern frontend tools Experience with distributed processing patterns: idempotency, deduplication, rate limiting, and workflow coordination Get in on all the awesome at Instructure! We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect: Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success. Flexible schedules and a remote-friendly culture, with hybrid or onsite work options available in some regions for specific roles Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs. Comprehensive wellness programs and mental health support Annual learning and development stipends to support your growth The technology and tools you need to do your best work — typically a Mac, with PC options available in some locations Motivosity employee recognition program A culture rooted in inclusivity, support, and meaningful connection Closing: We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes. Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate. All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws. Any attempt to misrepresent personal or professional information will result in disqualification.

Faria is a forward-thinking company that delivers new features and is passionate about keeping ahead of the competition. You will be challenged to think creatively and innovate within a multi-disciplined team of talented colleagues. We're a great bunch of people to work with, seriously committed to doing our best work, and we value individuals who can work well as part of a team. Atlas is the leading curriculum management platform, serving over 1,500 schools, primarily in the U.S. Atlas is a part of the Faria Educational Group of solutions. We are looking for a Product Manager responsible for leading product development from research to creating requirements, and approving user stories for new features in the Atlas Curriculum Management product. You will be working closely with the global Atlas development team. You will collaborate with various stakeholders to maintain the product roadmap via careful assessment of customer, support and sales teams’ feedback. Coordinating across multiple teams and time zones, this high-communications position requires strong attention to detail to ensure dependencies are satisfied, new features are released, and stakeholders inside and outside the organization are informed. Responsibilities • Understanding Faria’s goals and business needs and recommending potential solutions, • Evaluating the value being delivered by new and existing Atlas features, • Sharing product updates and the roadmap, while collecting feedback from various stakeholders, • Participate in client calls and events, • Prioritize features based on strategic value, technical feasibility, and school-system impact, • Stay abreast of relevant education industry/market research, • 5 years of experience in a combination of Product Management, SaaS technology, EdTech in K-12 environments, and/or education, • Education experience in teaching, administration, and/or curriculum development, • First-hand experience with the U.S. public school system (K-12), deep understanding of the education industry, • Proven ability to deliver features that address educators’ needs, • A high level of communication between business stakeholders (including sales, customer support, account management, educators) is needed to reach a common understanding how our solutions address needs, • Fluent in verbal and written English for communication and creating documentation ( Functional Specifications) Skills & Competencies • Communicates fluently with K-12 education customers in the US, and with Faria colleagues in various departments, • Demonstrated ability to influence cross-functional teams without formal authority, • Expertise in curriculum and instruction is a strong plus, • Navigate JIRA and Confluence projects, keeping spaces organized and up to date, • Leverages AI prompt engineering and Model Context Protocol (MCP) to build context-aware, intelligent tools, • Strong analytical skills and a passion for data-informed decision making, • Technical knowledge of data and integrations Capabilities & Character • Collaborative and friendly to work alongside, • Proactive Solutions: balance Customer needs with Code Complexity, • Will say "no" to good ideas to make room for great ones that align with our long-term vision, • Judgment & Evaluation of Priority: the ability to explain the Framework for how Product decisions are made (i.e., not Ad Hoc) Future Milestones • Proven Leadership & Product Management Skills and overall responsibility, • Total Understanding & Clarity of the System, • Knowing the Team and areas of specialization among Developers & PMs Success Metrics • Shipping Great (Stable) Features to Production that delight Customers, • SLA Resolution for Bugs balanced against Feature Roadmap Delivery, • Stakeholders are informed about features and capabilities, • $95,000 to $105,000 annual salary*, • PTO for vacation (16 days, increasing with tenure), sick (10), holidays (12) and other life events, • Medical, dental, vision, life and disability insurances, • Monthly health and wellness allowance, • 401(k) & Roth Retirement Plans, Faria offers a 3% match up to 6% of employee invested funds, • Company AT&T wireless plan, • Professional development activities & budget, • Various employee recognition programs and company sponsored social events, • Unlimited books budget *The base compensation range for this position is $95,000 to $105,000. A variety of factors will determine base salary, including years of experience and specific skill sets. Salary reviews are conducted on an annual basis. Career development and other business needs occasionally present themselves, even for non-traveling roles, therefore, we ask all Faria Education Group employees to maintain a valid passport. Full training will be provided during induction and further training will be given throughout the duration of your employment, in order to assist in advancing your career with Faria Education Group. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or sex. Faria is a global company that adheres to a remote first operating model. We support hiring full-time employees in the following states: • Delaware, • Florida, • Georgia, • Illinois, • Indiana, • Maine, • Maryland, • Michigan, • Minnesota, • New Jersey, • North Carolina, • Ohio, • Oregon, • Pennsylvania, • Texas, • Wisconsin At Faria Education Group, we are dedicated to reaching every learner and inspiring every educator. As the trusted partner of over 10,000 schools and 4 million students in 155 countries, we lead the way in international education systems and services. We offer an integrated suite that supports all aspects of curriculum management, teaching and learning, admissions, and school-to-home communications. With an unwavering commitment to innovation, our technology is designed with rigorous standards for data protection and security, ensuring first-class training and support for modern international schools. Through our innovative online courses and revision programs, we provide comprehensive educational experiences. Our offerings include the IB Diploma and Cambridge online courses, bringing high-quality education to schools and homes worldwide. Join us in our commitment to transforming education and empowering communities globally. Explore our services, including ManageBac, OpenApply, Atlas, SchoolsBuddy, Pamoja, Wolsey Hall, and Oxford Study Courses. _

Team: Product Reporting to: Senior Director of Product Management Location: Asia-based Preferred About ELSA ELSA is a global leader in AI-powered English communication training, dedicated to transforming how people learn and speak English with confidence. Founded in 2016 and headquartered in San Francisco, we operate across the U.S., Vietnam, Portugal, Indonesia, Brazil and Japan. Powered by proprietary speech-recognition technology and generative AI, ELSA delivers real-time, hyper-personalized feedback to help learners improve pronunciation, fluency, and overall communication effectiveness. With over 50 million learners and 1 billion hours of anonymized speech data, ELSAs depth of language training intelligence is unmatched in the industry. Our B2B flagship platforms ELSA Enterprise and ELSA Schools empower organizations and educational institutions to elevate communication capabilities and unlock personal and professional opportunities for their people. We design engaging, bite-sized learning experiences that adapt to each learners goals and context, ensuring measurable improvement and lasting confidence. Our vision is to become the global standard for real-time English communication training, enabling 1.5 billion language learners worldwide to speak clearly, be understood, and share their stories with the world. Backed by world-class investors including Googles Gradient Ventures, Monks Hill Ventures, and SOSV, ELSA has been recognized among the top global AI innovators: Forbes Top 4 Companies Using AI to Transform the World Research Sniper Top 5 Best AI Apps ASU+GSV EdTech 150 CB Insights Top 100 AI Companies We are scaling aggressively on the enterprise side — moving from a tool that companies deploy to a platform that enterprises depend on. That means deeper integrations, smarter engagement loops, and the kind of reporting that makes renewal decisions easy. Join us in shaping the future of language learning and empowering millions to unlock opportunity through confident communication. Job overview: As Senior Product Manager for B2B, you will own the product experience for ELSA's enterprise segment — from the moment a company enrolls learners to the day they renew (and expand). You'll work directly with the Head of Product, engineering, customer success, and our largest clients to build the features that drive measurable skill improvement and make ELSA sticky at the account level. This is a high-ownership role. You'll own enterprise engagement, admin tooling, reporting, and the integrations that make ELSA work inside large organizations. You'll sit close to revenue — your roadmap directly impacts renewal rates and expansion ACV Key Responsibilities End-to-end product development for the B2B segment — admin dashboards, learner engagement, manager reporting, LMS/SSO integrations, and onboarding flows for enterprise accounts The engagement loop that keeps learners active after their first month — because disengagement in months 2–3 is where B2B churn begins Product metrics tied to learning outcomes (e.g. proficiency score improvement) and account health (active learners, usage depth, renewal risk signals) Zero-touch enrollment and scalable onboarding for large enterprise deployments — reducing CS burden and time-to-value for new accounts Collaboration with the AI/ML team to surface personalized learning paths and coaching insights that administrators and L&D teams can act on A clear, well-prioritized roadmap grounded in customer evidence, renewal data, and commercial impact — communicated directly to the CEO, Head of B2B, and enterprise clients Voice of the customer inside PED — synthesizing feedback from CS, account managers, and client QBRs into concrete product decisions What You Will Have Must-Haves: 5+ years of product management in B2B SaaS or enterprise-facing digital products Demonstrated experience driving measurable outcomes in enterprise accounts — activation, engagement, renewal, or expansion Strong analytical instincts — comfortable working with product analytics (Amplitude, Mixpanel, or similar) and structured data to diagnose engagement gaps and prioritize interventions Experience building or improving admin tools, reporting dashboards, or enterprise onboarding flows Excellent written and verbal English; able to present roadmap trade-offs credibly to C-suite and to enterprise client stakeholders High ownership mentality — you treat pipeline health and renewal rates like your own business Strongly Preferred: Experience with HubSpot (Sales, Marketing, Service, Operations Hubs) Experience with quoting engines, billing systems, or CPQ tools. Familiarity with data warehouses and ETL pipelines principles. Understanding of SaaS principles, challenges, and best practices. Python knowledge to write custom scripts for data transformations or to interact with APIs. AI tool familiarity LangChain, LLM orchestration frameworks, RAG pipelines, etc. Why ELSA Mission that matters — millions of professionals improve their careers through better English communication every day Proprietary speech AI with a genuine moat — our coaching engine is not a wrapper on a general LLM Fast-moving, low-bureaucracy culture — your roadmap can reach enterprise users across dozens of countries within weeks of launch Significant upside as ELSA scales its enterprise business globally, including large-scale partnerships across Asia Fully remote-friendly with a globally distributed team A product leader who moves fast, thinks in frameworks, and will invest directly in your growth Comprehensive employee well-being benefits. Opportunity to contribute to a fast-growing, well-funded Silicon Valley startup with global impact.

We are always looking to connect with outstanding Talent, whether we have a suitable role for you right now or not. Our Talent Community is a way for us to keep in touch with you. By joining our Talent Community you will be notified as soon as a new opportunity that matches your expertise becomes available, receive invites to our Talent events and be kept up to date on news about HyperionDev. HyperionDev is the largest provider of software development education in Southern Africa, and one of the largest globally. Counted among the top education technology startups in EMEA with headquarters in Cape Town and London, we support learners from over 40 countries in changing into fulfilling tech careers. We are dedicated to closing the global tech skills gap and we achieve this by integrating tech education with human mentorship and expert code review, lowering the cost of accessing tech careers. In 2017 we won first prize in Facebook's Innovation Challenge, with Facebook selecting us as the most socially impactful startup operating in Africa and financially backing us, alongside Google. In 2020, we closed one of the largest Series A fundraises in South Africa with nearly 1500 investors backing us in the biggest crowdfunding round in history for an Africa-linked startup. We were originally launched from the University of Cambridge, and our leadership team consists of world-leading talent from companies such as Google, 2U, and Zando. We are looking for team members who are ambitious, motivated and have a track record of over-achieving and exceeding targets. Join us at a time when we are reinventing tech education and how technology can drive higher quality education at scale for markets that have some of the most underperforming tertiary institutions and schools globally. Flexible & remote working: We are a remote-friendly organisation and offer flexible work options. Generous annual leave, life cover and medical benefits: We provide 19 annual leave days as part of our leave policy along with two half-days that can be taken at your discretion. We also provide health insurance/medical aid contribution and group life cover for our team. Learn new tech skills: You can do 1 free bootcamp per employee per year with a 50% family discount. Join the heart of tech in Africa, the US, and Europe: You'll work with the best of the best in edtech and developer education. Join one of the most ambitious and highest performing tech companies in the space, with a founding team that draws their former experience from companies such as Google, Amazon, GetSmarter/2U, and Yoco. Life-changing work: Solve real problems that make education and tech careers accessible to those who need it most: you're allowed to brag about it. We're a people-first company with a purpose that underlines everything we do. We're obsessed with the potential in people and challenge them to do their best work. We embrace a culture of growth and learning to deliver on our vision and ours is a relentless quest for improvement.

The Schoolinks Customer Success Team is continuing to grow as we bring on new customers. We're looking for passionate, customer centric individuals to be the next Customer Success Managers. We are looking for team members to support our smaller school districts across the country. This will involve high levels of using data to drive strategy, project management and organization. Your Responsibilities will include... • Work in a collaborative team to meet onboarding, usage, and renewal targets for your portfolio of districts., • Onboard new districts by leading their project kickoff, data integration, and training sessions., • Assess usage, engagement, and outcome data to determine health and action needed at each of your districts., • Build and maintain director and executive level relationships at each of your districts., • Facilitate renewal process (quote, verbal approval, signature) for your districts., • Provide well-structured customer feedback to our Product Team, collected during the various customer engagements., • Continuously define, document problems and challenges faced by our districts., • Keep account records and notes updated in a CRM such as SalesForce, Gainsight or other CS tools., • 3+ Years Professional Experience, • 1+ years experience in implementation and customer success for a SaaS company (ideally in the K12 or EdTech industry), • Strong ability to multi-task and manage a large book of business, • Experience or Ability to work in a remote environment., • Strong interpersonal skills, • Project management skills (understand task dependencies/sequence and manage of tasks), • Positive attitude - you can stay optimistic in high stress situations, • Proactive, entrepreneurial style, eager to take initiative in a fast-paced, dynamic environment — you know when and how to find the right information when you need it., • Ability to close renewal and multi-thread to discover expansion opportunities., • Technical Abilities: Google Suite (Sheets, Slides, Etc) & Apple/Mac Required, • Ability to Travel up to 10% of the time to customer meetings, trainings, occasional conferences and company offsite events. A reasonable estimate of the on track earnings range for this position is $65,000 - $80,000 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant’s skills and prior relevant experience and training; licensures, degrees, and certifications; specific geographic location; internal equity; internal pay ranges; and market data/range parameters. SchooLinks is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. • 100% health care coverage for Employee, • 401K with company matching, • Dental & Vision, • Parental Leave, • Subsidized gym membership, • Remote work stipend, • Annual team offsite

Remote in CA, FL, TX, PA, GA, OH, IN, SC, MA .Originally posted April 2026; this is a 100% hybrid or remote, full-time role.RTM Business Group is a professional development conferences and events company working in EdTech, Healthcare, Government, Medical and Banking sectors.We partner with Fortune

• Join a leading educational video platform and drive growth across the US market, • Lead a high-performing sales team while staying hands-on with pipeline and deals, • Permanent role, full-time, working remotely from the US (with travel to meet in person) Why Join Us? Do you want to shape the future of education? At ClickView, we're on a mission to empower teachers and captivate students through the power of video. We’re committed to creating engaging learning experiences that inspire and improve outcomes for students of all ages and backgrounds around the world. Join our passionate team dedicated to transforming education, and be part of something that’s more than just a job for us - it's a mission we truly believe in. We're committed to helping you develop your skills, explore new areas, and really shine in your career. At ClickView, your thoughts and creativity aren't just welcome, they're celebrated! Ready to discover your potential with us? The role: The VP of Sales and Customer Success is responsible for leading ClickView’s growth in the United States, owning revenue performance and driving a high-performing, hands-on sales function. This role will define and execute a clear customer acquisition strategy aligned to global priorities, with full accountability for building pipeline, closing deals, and delivering on revenue targets. As the on-the-ground sales leader, you will combine strategic leadership with direct execution - leading and coaching the team while actively driving opportunities, shaping demand, and building key relationships across districts and education stakeholders. Working closely with Marketing and Customer Success, you will ensure a tightly aligned go-to-market approach that delivers qualified pipeline, strong conversion, and long-term customer value. • Own and deliver individual and team revenue targets, taking direct accountability across the full sales cycle - from prospecting and qualification through to pipeline management and closing key deals, • Partner closely with the CEO to define and execute a focused US growth strategy, translating priorities into clear weekly execution plans, • Build, coach, and lead a high-performing sales team, setting clear expectations on activity, pipeline health, and conversion metrics, • Personally drive pipeline through direct selling, strategic outbound, and local market engagement, particularly in priority districts and states, • Establish strong operating rhythms across forecasting, pipeline reviews, and deal inspection, while championing CRM discipline and ensuring accurate, high-quality reporting in Salesforce, • Collaborate with Marketing to ensure lead generation efforts translate into qualified pipeline, actively shaping campaigns based on market feedback and conversion data, • Align closely with Customer Success to drive retention, expansion, and strong customer outcomes, ensuring a seamless end-to-end customer experience, • Work with other Sales leaders to standardise management practices across regions, • Build and maintain senior relationships with key customers, districts, and government stakeholders, acting as a visible and credible market leader for ClickView in the US, • Utilising historical sales and customer data, analysing market trends, and advanced forecasting models to develop accurate revenue forecasts, • Responsible for regional RFQs and strategic bids, ensuring responses are compelling, timely, and commercially sound Requirements: • Significant experience leading sales teams, with a strong track record in EdTech or education markets, • Proven ability to own and deliver revenue targets, building pipeline and driving deals through to close in a hands-on capacity, • Demonstrated success developing and executing go-to-market strategies that drive new business growth and expand market presence, • Experience scaling sales in new or growth markets, • Strong commercial acumen, with expertise in deal structuring, contract negotiation, and pricing to win and grow strategic accounts, • Highly effective people leader with a track record of building, coaching, and holding high-performing teams accountable to clear activity and performance metrics, • Data-driven operator, confident using CRM and pipeline data to drive forecasting accuracy, performance insights, and decision-making Benefits: • Paid leave - 20 days paid annual leave, paid sick leave and extra paid Wellbeing and Volunteering leave 🚴, • 401k match and Platinum health insurance (80% coverage) - with vision and dental included 💰, • Flexible working hours and arrangements - to accommodate for different working preferences and personal situations 🏠, • Generous parental leave policy - offering 16 week’s full pay 🚼, • 100 days working from anywhere - work remotely from a different location for up to 100 calendar days per year 🌎, • Learning and Development budgets - professional opportunities made available to all our teams, so you can continue growing to be the best you 🥇, • Wellbeing Policy - with access to EAP and wellbeing apps, we put your mental health and wellbeing at the forefront of what we do 💆‍♂️

We believe in the power and joy of learning At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Work helps learners gain the skills they need to succeed in today's job market. Through flexible, affordable online courses and career-focused training programs, Cengage Work supports individuals, institutions and employers in preparing for high-demand fields like allied health, cybersecurity, manufacturing, skilled trades and beauty education. With partnerships across thousands of institutions and a leading position in career and technical education, the business expands access to non-degree credentials and delivers practical, job-ready outcomes for learners at every stage of their career journey. To date, Cengage Work has helped millions of learners gain employable skills, complete required trainings and pursue new career paths. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . The Enterprise Account Executive is a high-impact hunter role tasked with acquiring and closing new enterprise customers within the information security sector. This position centers on breaking into large, complex organizations, establishing executive-level connections, and managing high-value, multi-threaded sales processes. The ideal candidate adopts a methodical approach to prospecting, demonstrates a strong executive presence, and has a proven track record of securing strategic deals in competitive settings. What you'll do here: Manage new business acquisition within the designated enterprise territory, focusing on large, strategic accounts (2,000+ employees) Develop and complete account penetration strategies to break into net-new organizations and expand market presence Build and manage a robust pipeline of high-value opportunities through proactive prospecting (cold outreach, executive engagement, networking, and industry events) Identify and engage key collaborators, including CISO, CIO, CTO, and other senior security and IT leaders Lead complex, multi-stakeholder sales cycles from initial engagement through negotiation and close Position and articulate the value of InfoSec solutions in the context of business risk, compliance, and organizational resilience Drive deal strategy, including competitive positioning, pricing, and contract negotiations in alignment with company guidelines Maintain accurate pipeline management and forecasting, with clear access to deal progression and risk Self-motivated, dedicated, independent thinker, resilient, and comfortable operating in a fast-paced, determined environment Skills you will need here: More than three years in B2B sales, emphasizing the generation of new business or growth of existing accounts Experience selling cybersecurity, SaaS, or enterprise technology solutions preferred Experience engaging and influencing senior collaborators, including C-level executives (CISO, CIO, CTO) Strong understanding of complex sales cycles and ability to manage multiple opportunities simultaneously Demonstrated ability to meet or exceed sales quotas in a high-growth environment Excellent communication, negotiation, and presentation skills Experience with CRM tools (e.g., Salesforce) and sales engagement platforms Bachelor's degree or equivalent experience preferred Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com . About Cengage Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $40.00 - $48.00 USD Cengage, a global edtech company, supports learners, educators and institutions across more than 100 countries. With products serving nearly 16 million digital users across the Higher Education, School, Work and English Language Learning markets, we've built a learning ecosystem that connects education to employment. We combine trusted content, AI-powered insights and scalable digital platforms to power learning for every future and drive meaningful outcomes at every stage of the learning journey. Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

Founding Account Executive (AE), Public Sector.Title of Role: Founding Account Executive (AE), Public Sector.Company Stage of Funding: Venture-Backed Education, Edtech, Government.We're representing a dynamic firm that is transforming workforce development through an innovative AI-powered platform.

You’ll need: 5+ years of experience selling into higher education (four-year undergraduate focus) A strong existing network of decision-makers in enrollment, admissions, or marketing/communications Proven success driving new business in EdTech or SaaS solutions A track record of stability and

This remote role requires strong communication skills and a results-driven mindset, catering to candidates located in the United States.

A leading EdTech company is looking for a remote Account Executive to drive sales in K–12 districts. The ideal candidate will have experience in EdTech and possess strong sales and communication skills.

Destinationone Consulting specializes in recruitment across diverse sectors, including CleanTech, Education and EdTech, Government (Municipal, State/Provincial, and Federal), Health and MedTech, Healthcare and Wellness, Legal, Not-For-Profit, and Sustainability.

EdSurge is seeking a motivated Account Executive to drive growth in the K12 EdTech space.

An innovative STEM education company is looking for an Account Executive to drive sales by engaging schools with their hands-on learning kits.This remote position requires proven experience in sales, exceptional presentation skills, and the ability to manage a pipeline.The ideal candidate will activ

A dynamic education technology firm is seeking a driven Sales Manager to build and manage a sales pipeline in the K-12 sector.This remote role involves researching targets, engaging with clients, and ensuring successful onboarding.Candidates should have a strong background in sales, preferably in ed

Account Executive for K12 to manage and close new sales in US public schools.

An EdTech company in the United States seeks a motivated Account Executive to lead sales efforts and make a significant impact in higher education.

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Student Success Manager, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is 100% onsite role based in NYC, requiring 5 days a week attendance in our Gramercy office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Turn escalations into feedback loops that inform process improvements and product enhancements Process Design & Operational Excellence • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Build reporting systems that provide visibility into counselor utilization, escalation trends, and upsell success New Product & Vertical Launches • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Ensure backend systems, counselor training, and customer support are ready to scale with each new launch Upsells & Cross-Sells • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Track and optimize upsell performance as a key driver of revenue per student Student Feedback & Counselor Development • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Partner with senior counselors to create mentorship and training programs that elevate overall quality Team Leadership & Growth • Support and collaborate with a small student success team, contributing to a culture of accountability, continuous learning, and high performance, • Help identify skill gaps and contribute to development plans that strengthen the team over time, • For the right person, there is potential to grow into a leadership role as Inspira scales — but above all, we're looking for someone who executes with excellence first Who You Are • 3–7 years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Competitive compensation, performance upside, and a clear growth path Why you'll love Inspira • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans, • Note: certain benefits are not provided to 1099 contract worker Interested in learning more about Inspira Education, please visit Inspira Education Group. Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Senior Manager, Student Success, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is 100% onsite role based in NYC, requiring 5 days a week attendance in our Gramercy office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Turn escalations into feedback loops that inform process improvements and product enhancements Process Design & Operational Excellence • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Build reporting systems that provide visibility into counselor utilization, escalation trends, and upsell success New Product & Vertical Launches • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Ensure backend systems, counselor training, and customer support are ready to scale with each new launch Upsells & Cross-Sells • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Track and optimize upsell performance as a key driver of revenue per student Student Feedback & Counselor Development • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Partner with senior counselors to create mentorship and training programs that elevate overall quality Team Leadership & Growth • Support and collaborate with a small student success team, contributing to a culture of accountability, continuous learning, and high performance, • Help identify skill gaps and contribute to development plans that strengthen the team over time, • For the right person, there is potential to grow into a leadership role as Inspira scales — but above all, we're looking for someone who executes with excellence first Who You Are • 5-8+ years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • You've managed a small team of full-time employees (2–3 people) and know what it means to hire, coach, and develop others — but you're still hungry to grow as a leader yourself, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Competitive compensation, performance upside, and a clear growth path Why you'll love Inspira • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans, • Note: certain benefits are not provided to 1099 contract worker Interested in learning more about Inspira Education, please visit Inspira Education Group. Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Cengage is looking for a Solutions Specialist, BHT to manage new business sales within higher education markets. Your role includes conducting tailored demos, engaging in consultative sales, and collaborating with product teams to deliver high-stakes presentations.

Customer Experience Agent for a 3-month temporary remote position.

Cengage is hiring a Solution Specialist, HSG focused on expanding market share in higher education.

About Go Offer EdTech company helping IT professionals land jobs in the US & Europe.We built an AI-powered platform (GoOffer Hub) processing 5,000+ job applications per month.The Role Own quality across product and operations.Test platform features, build QA automation, and ensure our AI-powered job

Brighterly is a fast-growing EdTech platform that helps children across the USA (K–8) master Mathematics through fun, personalized, and interactive 1-on-1 online lessons. What You’ll Do Deliver engaging 1-on-1 Math lessons that make learning enjoyable and effective. A passion for teaching and m

This position offers a remote model with a focus on work-life balance.

You will write engaging math problems for middle and high school students, focusing on creative word problems. Candidates need a BA/BS in mathematics or education, strong writing skills, and knowledge from middle school to calculus curriculum. A leading EdTech company is seeking an item writer to jo

Edmentum, a Remote First organization based in New York, is seeking a Professional Learning Consultant.You will partner with district leaders to implement Edmentum's educational solutions and provide impactful professional learning experiences.The ideal candidate should possess strong leadership and

Interested in learning more about Inspira Education, please visit Inspira Education Group. Inspira Education Group is one of the fastest-growing edtech startups in the US. Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disabil

A leading EdTech company in the United States is seeking MCAT Tutors to assist students in preparing for the MCAT examination.

Opportunity Education Network is looking for a full-time Social Media Manager to build and lead our social presence as we launch a new ed-tech product. The right candidate will have over 3 years of experience in social media management, strong analytical skills, and proficiency in tools like Canva a