Educational technology specialist jobs in Clifton, New JerseyCreate job alerts

Job DescriptionPrimary Job Title: Analytics & Insights AnalystAlternate/Related Job Titles: • Digital Analytics Specialist, • Business Intelligence Analyst, • Customer Insights Analyst, • Position Type: Contract, • Contract Duration: 9 months, • Start: As Soon As Possible, • Pay Rate: $68.94 – $93.27 per hourJob SummaryWe are seeking a highly analytical and data-driven Analytics & Insights Analyst to join the Global Customer Service (CS) organization. This role focuses on driving operational efficiency, digital optimization, and customer experience improvements through analytics, reporting, and actionable insights. The ideal candidate thrives at the intersection of data, business strategy, and technology, leveraging analytics to shape the digital experience across CS Operations and customer-facing platforms such as the Help Center and Contact Us sites.Key Responsibilities, • Data Analysis: Gather, manipulate, and analyze complex datasets to uncover actionable insights that support customer service strategy and digital optimization., • Visualization & Reporting: Build intuitive dashboards, reports, and presentations using tools like Tableau and AWS QuickSight to communicate data-driven findings., • Project Support: Partner with cross-functional teams to support initiatives through ideation, measurement definition, reporting, and impact analysis., • A/B Testing: Assist in test setup, execution, and post-analysis to measure optimization success (Adobe Target preferred)., • Digital Subject Matter Expert: Provide expertise in digital analytics and customer behavior profiling across web platforms., • Data Integration: Connect digital analytics data to enterprise reporting tools, ensuring data quality, governance, and standardization., • Collaborate with Customer Service leadership and product teams to measure total business impact of digital initiatives.Required Experience, • Bachelor’s degree in Engineering, Business Analytics, Information Systems, Statistics, or related quantitative discipline., • 5+ years of experience in data analytics, including 1+ year in digital analytics., • Advanced proficiency in SQL, Python, and Excel for data analysis and automation., • Strong experience with Adobe Analytics and A/B testing platforms (Adobe Target preferred)., • Hands-on experience developing data visualizations and dashboards using Tableau or AWS QuickSight., • Solid understanding of ETL processes, data warehousing, and schema design., • Knowledge of statistical concepts such as hypothesis testing, confidence intervals, and regression analysis., • Excellent communication skills, with the ability to translate technical findings into clear business insights.Preferred Experience, • Experience in customer experience analytics or Customer Service (Help Center, Contact Us) environments., • Familiarity with the AWS technology stack (Redshift SQL, S3, DynamoDB)., • Knowledge of front-end web technologies (HTML5, JavaScript, CSS3, Git)., • Experience implementing personalization or testing solutions like Optimizely., • Mentorship experience guiding junior analysts.Required Skills, • Digital Analytics & Web Optimization, • SQL / Python / Tableau / QuickSight, • Adobe Analytics & A/B Testing, • Statistical Analysis & Data StorytellingPreferred Skills, • AWS Data Stack (Redshift, S3, DynamoDB), • Customer Journey Analytics, • Data Governance & Quality Management, • Cross-Functional CollaborationAdditional Skills, • Business Insight & Problem Solving, • Data Visualization & Reporting Automation, • Digital Performance OptimizationBenefits, • Medical, Vision, and Dental Insurance Plans, • 401k Retirement FundAbout the ClientLeading audiobook producer revolutionizing the industry with innovative technology and superior programming. Our passion for well-composed, artfully performed audiobooks has earned millions of loyal subscribers worldwide. Our People Principles guide our team of pioneers and inventors to deliver exceptional customer experiences and drive positive change.About GTTGTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As an economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients include Fortune 500 companies across banking, insurance, financial services, life sciences, biotech, utility, and retail sectors throughout the U.S. and Canada. We look forward to helping you land your next great career opportunity!Job Number: 25-27499 #LI-GTT #LI-Onsite #gttjobsCompany DescriptionGlobal Technical Talent is a subsidiary of Chenega Corporation () with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure. We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier. There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: Awards SIA’s Fastest Growing Staffing Firm: 2023 and 2015 SIA’s Best Staffing Firm to Work for: 2019 -2023 Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015 Randstad Preferred Supplier: 2020 - 2023 TechServe Alliance Excellence Award. 2019 NH Business Magazines Fast 5 fastest growing companies Ernst & Young Entrepreneur of the Year Finalist: 2015Global Technical Talent is a subsidiary of Chenega Corporation () with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist: 2015

Job Description Summary: The Digital Onboarding Specialist is a contact center agent that is an individual contributor who builds and maintains positive relationships with clients, that is committed to excellence through attention to detail and accuracy. Through a client centric, consultative and educational approach, the Digital Onboarding Specialist will build trust and rapport that will deepen client relationships and provide opportunities for revenue generation and client retention. Job Responsibilities: Online Account Opening Fulfillment • Manages the Online Account Opening workflow to ensure a seamless client experience which includes the following:, • Processes, approves and supports all phases of the online application process., • Identifies potential fraud patterns within the account opening process and escalates to management and appropriate departments (Risk Management, Fraud and BSA) with a sense of urgency., • Ensures all accounts are opened within CIP/compliance requirements., • Provides guidance to clients through the account opening journey via an omnichannel to reduce client friction and optimize the digital experience., • Ensures the security of client information and minimizes financial losses to the bank by following all account opening policies and procedures, performing client verification, eliminating social engineering, and identifying fraudulent and suspicious attempts for account takeover and identity theft, while also capturing critical client data., • Receives telephone inquiries from customers, as well as contacts through alternative channels., • Effectively manages large amounts of incoming calls., • Identifies and resolves issues, concerns, and requests for information regarding the Bank’s products and services to the satisfaction of the customer., • Utilizes appropriate technology and resources to effectively manage each customer interaction and strives for the goal of first call resolution., • Projects a professional image to the customer, ensuring that all customer service protocols are demonstrated in each interaction., • Minimum 2 years of client facing banking experience., • Extensive knowledge of digital channels and offerings (Digital Insight, FIS Bill Pay, Compass for Zelle, Ensenta for Mobile Deposits, CWSI for Card Payment Capabilities)., • Extensive knowledge of digital and mobile devices, operating systems and browser configurations., • Candidate must have a proven history of exhibiting strong attention to detail., • Excellent interpersonal and communication (verbal and written) skills., • Strong time management and organizational skills., • Medical, Dental, Vision and Rx which are contributory., • Bonus programs., • Employee Stock Option Program (ESOP)., • Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D)., • Paid Time Off (PTO) which includes Personal and Vacation Time., • Paid Sick Time., • Bank Holidays.

Job Description Occupational Therapist/Assistive Technology Location: Livingston, NJ Reports To: Principal Hours: Monday – Friday, 8:15 AM – 3:15 PM (Part Time 3 days a week) Salary: $75,000.00 annually ABOUT PILLAR CARE CONTINUUM Pillar Care Continuum is dedicated to enhancing the lives of people with disabilities and other special needs by supporting personal growth, independence and participation in the community. Founded in 1953 to meet the needs of children with cerebral palsy and their families, Pillar Care has steadily grown and now delivers life-affirming services to infants, children, adults and their families throughout northern New Jersey through 27 program locations. Pillar Care provides specialized programs to meet a wide range of educational, therapeutic, and social needs of people with various disabilities. The agency serves over 1,650 families each year and employs 700 full- and part-time employees. Position Summary: Pillar Care Continuum is seeking a dedicated and innovative Occupational Therapist / Assistive Technology (AT) Specialist to join our interdisciplinary team. This role combines therapeutic expertise with cutting-edge assistive technology to support student learning, independence, and overall development. The OT/AT Specialist will assess student needs, develop and implement individualized treatment plans, collaborate closely with educators, families, and support staff to promote student success in educational settings. Benefits : Paid Sick Leave, 401(k) eligibility after 500 hours worked Responsibilities : • Conduct comprehensive formal and informal assessments; analyze data and document progress with clarity and precision, • Develop educationally relevant IEP goals and objectives in collaboration with teaching staff, • Design, implement, and adjust therapy programs for both individual and group sessions, • Maintain accurate and timely documentation using required formats and service-related records, • Participate actively in department, staff, team meetings, and school clinics, • Coordinate and schedule specialized therapeutic sessions (e.g., aquatic therapy, hippotherapy, if applicable), • Design, fabricate, and maintain therapeutic equipment; recommend and monitor appropriate assistive technology solutions, • Supervise Therapy Assistants, Aides, and students; cosign documentation per professional standards and licensing regulations, • Maintain open and effective communication with families, guardians, and child study team case managers, • Collaborate with classroom and resource staff to integrate therapy into daily routines and learning environments, • Engage in ongoing professional development and provide in-service training as needed, • Conduct home or community visits when necessary to support student needs, • Identify candidates for Assistive Technology services and support their inclusion in programming, • Plan and implement specialized educational activities and equipment, including:, • Alternate access methods, • Augmentative and alternative communication systems, • Adaptive play and pre-vocational tools, • Powered mobility and mounting systems, • Environmental control units, • Train and coach staff, families, and students on AT tools and strategies, • Stay current with evidence-based practices, emerging technologies, and intervention methods in AT, • Bachelor’s Degree in Occupational Therapy (Master’s preferred), • NBCOT Certification, • Valid NJ Occupational Therapy License, • NJ Department of Education OT Certification, • Strong foundation in child development, therapeutic techniques, and assistive technology Learn more about our schools here: Pillar Care | Special Needs Schools NJ (pillarnj.org)