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  • Residential Coordinator
    Residential Coordinator
    2 days ago
    $52500–$58000 yearly
    Full-time
    Hackensack River Waterfront, Jersey City

    If you are looking for a rewarding opportunity to work in the non-profit area Hudson Milestones could be a wonderful organization for you to join! The Residential Coordinator (Group Home Manager) or RC, position requires experience in planning and implementing programs for adults with intellectual/developmental disabilities. It involves quality assurance, training of staff, preparation of programmatic and financial data reports, and personnel related responsibilities. The RC is responsible for ensuring a smooth operation and remaining compliant with agency and state regulations. We are looking for a strong candidate to lead a Hudson County based Group Home. Responsibilities/Requirements include but are not limited to: Responsible for reading, knowing and complying with all appropriate governing documents in the administration of their programs be it contracts, agency policies and procedures, State or Federal standards, specific program operations manuals and circulars both internal and external, and the like. Ensures compliance with the agency’s Operations and Personnel Manuals and the Division of Developmental Disabilities Standards Manual. Completes and/or reviews and submits all logs, records, forms, schedules, and reports as required by the agency and the Division of Developmental Disabilities. Maintains all program files according to agency and Division of Developmental Disabilities specifications. Attends meetings and training as directed by the Director of Residential Services. Ensures nutritional and dietary needs of the clients are met. Ensures maintenance of dietary and nutritional information on clients. Ensures all Individual Habilitation Plans and supporting documentation are implemented and consistent with agency and State philosophy and requirements and monitors same. Supervises maintenance of home and property, assuring safe, clean, and orderly environment. Ensures proper program coverage by staff at all times, consistent with client needs and program budget. Coordinates client health care including scheduling and reporting appointments and treatment. Provides transportation to medical appointments when necessary. Supervises medication dispersion and documentation. Report all unusual incident reports and internal reports Facilitates family and guardian contacts. Directs staff and volunteers in program, providing guidance, role modeling and instruction as needed. Ensures full and comprehensive training and orientation of new staff and substitutes. Completes staff evaluations and new hire probationary logs. Maintains professional demeanor in all interactions with clients, supervisors, staff, families, neighbors, professionals and others involved in the program. Maintains, documents, and disperses household funds including petty cash, grocery, client funds, recreation, salary and clothing disbursement. Coordinates daily activity and recreation schedules ensuring follow through and completion. Ensures client development in: A. Self Help Skills B. Community Living C. Social Skills D. Activities of Daily Living Ensures implementation and monitoring of Individual Habilitation Plans, Behavior Support Plans and other training plans required. Participate and ensures accuracy of payroll reporting. Provides transportation for residents as necessary. During off hours, serves as the “On Call” in case of an emergency in order to provide coverage or as directed by the Director of Residential Services. Implements department wide programming as requested by the Director of Residential. Monitors program budget to ensure appropriate expenditures. Coordinates, attends and/or schedules all required meetings relevant to the operation of the residential program as directed by the Director of Residential Services and/or Chief Executive Officer. Provides a consistent means of relaying information from the Administration to staff and vice versa as needed. Works flexible hours as necessary for the benefit of the program. Respects the confidential nature of all information regarding clients and families. Ensures that a client’s dignity is not compromised in any way. Ensures that a safe and healthy environment is maintained for all clients at all times. Cooperates with the Licensee and any Department staff in any inspection or investigation. Performs all other duties as assigned by the Director of Residential Services and/or the Chief Executive Officer or his/her designee. All staff are strongly encouraged to participate in any/all fundraising activities to any extent possible. Each RC is required to work 1 evening, 1 Weekend Day, and 1 overnight per month for staff supervision. Candidates must possess a valid NJ driver's license (or transfer), be 21 and older, pass physical & substance screening, fingerprinting and complete online state mandated training prior to Orientation. EOE V/W/D Position Requirements: Bachelor’s Degree in Special Education, Psychology or related field, or Equivalent Valid New Jersey driver’s license (Probationary/Provisional not accepted) Strong written and oral communication skills. Twenty-one years of age or older. Supervisory skills a must. A minimum of three (3) years experience working with people with intellectual/developmental disabilities including individual habilitation plan development, program monitoring and behavioral plan development experience One (1) year experience in a residential program as a Group Home Manager Two (2) years additional experience in a residential program in a supervisory role. EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

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  • General Manager
    General Manager
    2 days ago
    $70000–$75000 yearly
    Full-time
    Bedford-Stuyvesant, Brooklyn

    Maman - General Manager maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. We're looking for a passionate General Manager to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You'll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague you don't take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Report directly to your regional director and culinary director, and effectively communicate with them regarding team and restaurant needs, • Impeccable understanding of your restaurants' financial results and motivate your team to constantly go above and beyond, • Target the areas of excess cost; work with Maman office team to maximize profitability without compromising guest experience, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Lead a team of front of house and back of house staff {approx. 25 people}, • 75% of your time spent on the floor completing tasks that your team completes, and 25% of your time will be spent on scheduling, ordering, inventory and emailing and reporting with the back office team, • Review daily time punches on Harri; address time clock abuse via coaching and/or documentation, • Work with the Maman office team towards the development and implementation of new SOPs, menu launches, marketing initiatives, events, training etc., • Follow performance review documents provided by Regional Directors and lead monthly performance reviews for all team members, • Identify and share staffing needs with Regional Directors, • Ensure all new hires are fully onboarded in Harri prior to coming in for their first training shift, • Ensure that all food and beverage products are consistently prepared and served according to Maman's recipes, portioning, and plating standards, • Take ownership of the cafe spaces aesthetics, • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests, • Investigate and resolve any guest concerns What we're looking for: • You have minimum 3 years leadership experience, • You take complete ownership of your team, restaurant and everything needed to provide the best experience to customers, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You ensure food and safety at all times, and own a valid food handler's certificate, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike. You lead by example, • You learn quickly and are able to adapt to maman's unique culture, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

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  • Assistant to the Portfolio Director – Property Management Office (NYC)
    Assistant to the Portfolio Director – Property Management Office (NYC)
    16 days ago
    Full-time
    Manhattan, New York

    Job Title: Assistant to the Portfolio Director – Property Management Office (NYC) Location: New York City Job Type: Full-Time (Monday - Friday) Position Overview: We are seeking a proactive and professional Assistant to support the Portfolio Director in our property management office. This role requires a dedicated individual who is bilingual, dependable, and eager to grow within the company. The ideal candidate will be flexible, willing to stay late if necessary, and available for emergencies. The position offers an excellent opportunity to develop a career in property management. Key Responsibilities: • Assist the Portfolio Director with daily operations and administrative tasks, • Communicate professionally with tenants and vendors, • Manage appointment scheduling and coordinate meetings, • Respond promptly to emergencies or urgent requests outside regular hours, • Maintain organized records and documentation, • Support special projects and property-related activities as needed, • Provide exceptional customer service and represent the company professionally Qualifications: • Age between 26-32 years old, • Bilingual in English and [additional language, e.g., Spanish], • Prior experience in property management, administration, or related field preferred, • Excellent communication and interpersonal skills, • Self-starter with the ability to work independently, • Flexible and willing to stay late or adapt to emergency situations, • Professional appearance and demeanor, • Strong organizational skills and attention to detail We Offer: • Competitive salary, • Opportunity for growth and advancement, • Dynamic work environment in NYC If you are a dedicated, professional, and motivated individual ready to support a growing property management team, we encourage you to apply.

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  • Regional Beverage Trainer & Technical Liaison
    Regional Beverage Trainer & Technical Liaison
    15 hours ago
    $75000 yearly
    Full-time
    SoHo, Manhattan

    Maman - Regional Beverage Trainer \& Technical Liaison maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is an extremely organized and detail-oriented beverage professional who has extensive experience in nyc cafe culture. you are passionate about food and beverage trends and take pride in your craft, sharing your expertise through training and mentorship. you are a natural problem solver who enjoys meeting new people in the field and building dynamic teams with flawless beverage execution. Position Summary The Regional Beverage Trainer Technical Liaison plays a key role in supporting the operational excellence of maman's 29+ NYC locations. This position combines hands-on training, technical troubleshooting, inventory coordination, and operational support for the beverage program. Working out of the Greenpoint Coffee Lab, maman HQ and in store, this role partners with the Beverage Director and Beverage Team to train baristas and new hires, coordinate equipment maintenance, manage beverage-related inventory and supplies, and support new store openings. The ideal candidate is highly organized, technically capable, and passionate about coffee and café culture, with the ability to communicate effectively across teams and respond quickly to operational needs in the field. Essential Responsibilities Training \& Education • Plan, schedule, and lead NYC-based barista training sessions at the Greenpoint Coffee Lab for multiple role levels, including new baristas, assistant managers, store managers, and regional directors - tailored specifically for each position, • Work with the Beverage Team to develop and maintain a training scheduling system, including follow-ups and progress reports for store managers and regional directors, • Assist in the creation of training materials, including internal training videos and documentation for new menus, beverage launches, and operational standards, • Support seasonal menu launches and new beverage program rollouts across NYC locations New Store Openings • Assist the Beverage Director and New Store Opening (NSO) team with NYC-based store launches • Schedule, prepare and distribute NSO kits, packaging and dispatching of items to new locations in advance of openings, • Work on site for the pre-opening week and into the first 1-2 weeks of the opening to oversee the barista team on site, • Follow up as needed to ensure maman standards are upheld Technical Support \& Equipment Coordination • Serve as the first technical responder for beverage equipment issues - know when to handle in house and when to escalate to coffee service partners for technical support • Troubleshoot issues with store team via electronic communication or through in-person visits as needed, • Maintain communication between store teams, technicians, and the Beverage Team regarding equipment issues and solutions, • Assist Beverage Team with supplying NYC stores with any new tools or technology needed to achieve a new seasonal menu or new beverage product launch, • Manage stock of beverage-related small wares and replacement parts, coordinating the dispatch of supplies to NYC stores through drivers at least twice per week based on store requests, • Oversee NYC-wide water filtration purchasing and management across 29+ store locations, • Maintain sufficient inventory of all filter variations and related supplies for dispatch Administration \& Communication • Track and log ongoing store equipment or operational issues identified through Preventative Maintenance reports, overseeing scheduling of maintenance visits and communicating effectively with in store leaders and Beverage Team • Conduct audits of all store weekly recap emails to address and schedule any maintenance or repairs needed, • Keep clear, timely communication with the Beverage Director, Beverage Team and store teams, • Perform basic bookkeeping for beverage department purchases, maintaining organized records related to purchasing, training, maintenance, and store support, • Remain flexible and available to assist with duties related to cafe operations or the beverage department as needed, • Be available for occasional weekend calls related to emergencies or store opening requirements Qualifications \& Skills • 3--5 years of cafe or specialty coffee experience preferred, • High-level barista skills and strong understanding of beverage standards and execution, • Experience with coffee equipment including basic familiarity with La Marzocco espresso machines and Fetco brewers, • NYC Food Handlers Certification, • Excellent time management, communication, and problem-solving skills, • Willingness and ability to travel frequently throughout NYC region, working out of several locations weekly, • Energetic, approachable, adaptable with experience building and training high-performing teams • Ability to lift up to 50 lbs and stand for extended periods, • Be prepared to share your latte art or any other relevant materials or certifications with the team! What We Offer At maman, we're proud to provide a supportive and people-first environment where leaders can thrive and grow. Our Regional Beverage Trainers enjoy: • A collaborative culture that values teamwork, initiative, and continuous improvement, • Competitive salary and growth opportunities within a fast-growing brand, • Comprehensive healthcare options, 401k and commuter benefits, • Two weeks Paid Time Off and a flexible, supportive work environment, • Ongoing professional development, training, and opportunities for internal mobility, • Sweet perks cookies, coffee, and in-store discounts, • A company culture where we roll up our sleeves, support one another, and celebrate shared success Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. Thank you for your interest in maman and look forward to chatting with you.

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  • Assistant Captain
    Assistant Captain
    7 days ago
    $64000–$67000 yearly
    Full-time
    Financial District, Manhattan

    maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a passionate assistant manager to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You'll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague you don't take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • 80% of your time spent on the floor completing tasks your team completes, and 20% of your time spent on scheduling, ordering and emailing with the back office team, • Answer company emails in a timely manner, • Ensure food and labor costs stay consistent and follow company guidelines, • Keep an eye on your cafe's financial results and motivate your team to constantly go above and beyond, • Successfully communicate specials of the season, encourage guests to try our best selling items etc., • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests -- do you know their order? Dial up the coffee without even asking!, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep an eye out for dirty cups, napkins that fell to the ground, the cleanliness of our restrooms or dirty cigarette buts on our terraces, • Investigate and resolve any guest concerns What we're looking for: • You have minimum 1 years leadership experience, • You take complete ownership of your team, cafe and everything needed to provide the best experience to customers, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You ensure food and safety at all times, and have a food handler's certificate, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike. You lead by example, • You learn quickly and are able to adapt to maman's unique culture, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

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  • Facilities Manager
    Facilities Manager
    29 days ago
    $70000–$80000 yearly
    Full-time
    Manhattan, New York

    The Organization: New 42 catalyzes the power of performing arts to spark new perspectives, incubate new works, and create new opportunities for us all. Through the nonprofit’s signature projects — New Victory Theater (New York City’s premier theater for kids and families) and New 42 Studios (“Broadway’s secret laboratory”) — New 42 makes extraordinary performing arts a vital part of everyone’s life, from the earliest years onward. We believe representation matters both on the stage and behind the scenes, and seek employees who feel the same. We also know that creative people often come with non-traditional resumes and experience; if you believe you’d be a great fit here, please don’t count yourself out—we want to hear from you! Read more below on how to apply. The Position New 42 seeks a full-time Facilities Manager to oversee the cleaning, maintenance, and repair, and other janitorial services at the Studios Building and New Victory Theater. This role will involve hands-on management and strategic oversight of the facilities team to maintain a safe, clean, and functional work environment. The position will also manage budget tracking, including coding, PO processing, and quarter and year-end reconciliation—as well as all work agreements, building contracts, renewals, and insurance requirements. Manage building operations (HVAC, plumbing, electrical, elevators, and fire/life-safety systems). The Facilities Manager must be willing to work a flexible schedule, primarily evenings and weekends, and will be required to participate in on-call duties to respond to emergencies as the organization runs a 7-day operation. Primary Duties and Responsibilities • Develop and implement a cleaning and preventative maintenance plan for buildings to ensure buildings are well-maintained and operating effectively and efficiently in compliance with applicable building codes and governmental regulations, as well as organizational policies., • Manage a facilities team consisting of superintendents, handypersons, and cleaning staff who are members of the union, 32BJ., • Create and monitor weekly facilities staff schedules and assignments based on the buildings' operational needs., • Conduct routine building inspections to review staff performance and ensure building standards are met, as well as identify areas in need of repair, maintenance, or noncompliance., • Operate, monitor, and maintain building systems to ensure they operate correctly, optimally, and efficiently; such systems include, but are not limited to, HVAC, Building Management System (BMS), plumbing, electrical, elevator, and fire/life safety systems., • Respond to building and facility operation issues; diagnose problem(s) and effectively coordinate resolution of issues and coordinate timely repairs with in-house or contractors if necessary., • Oversee maintenance contracts, proposals, and service level agreements and associated work by contractors or vendors in conjunction with the Director of Facilities., • Utilize and manage the work order/facility management system and ensure orders are addressed in a timely manner., • Develop and manage facility-related budgets, including tracking and processing of invoices and weekly payroll., • Oversee facilities maintenance, supply purchasing, and ordering, • Lead facility (non-capital) projects, • Participate in identifying long-range maintenance programs, capital projects, and purchases as part of an annual budgeting process., • Maintain an EAP/FLSD Director license for the New 42nd Street Studios and perform relevant duties as required., • Additional duties as assigned. Essential Knowledge and Qualifications: • 5 years of supervisory responsibility in building operations/facility management (preferably in performing arts facilities), • Able to work evenings, weekends, and holidays, • Managerial/supervisory experience with union staff (preferred), • Solid understanding of building systems, including HVAC, electrical, plumbing, and life safety systems, • Knowledge of building regulations and codes, such as DOB, DEP, FDNY, and OSHA, • Experience with using facilities management and building management systems, • Advanced proficiency in MS Office or Google Suite (spreadsheet, scheduling, word-processing, database), • Hands-on experience in general repairs (carpentry, painting, etc.), • FDNY Certificates:, • F-59: Emergency Action Plan/Fire Safety Director, • S-12 Citywide Sprinkler Systems, • S-13 City-Wide Standpipe Systems, • P-98 Certificate of Fitness for City-Wide Fuel-Oil Piping and Storage System, • P-99 Certificate of Fitness Low-Pressure Oil Boiler Why Should I Apply? Be a part of this leading non-profit performing arts organization that is committed to empowering young people, artists, and educators through the performing arts. In addition to a competitive salary, New 42 offers a strong employee benefits package that includes comprehensive Health Insurance, Flexible Spending Account, 403 (b) Retirement Plan, Employee Pension, and Paid Time Off. Equal Opportunity Employer New 42 is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: New 42 is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, predisposition or carrier status, disability, age, military or veteran status, or any other status protected by applicable law. New 42 is committed to anti-oppressive practices across all departmental business processes; we aim to prioritize and advance as an anti-racist, anti-oppressive organization. Accessibility Needs Any applicants needing accessibility accommodations, please don't hesitate to let us know what you need. Notes from Human Resources Applicants must submit the following to be considered for the position: • Cover letter expressing specific interest in and qualification for the position, • Resume

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  • Security Guard
    Security Guard
    2 months ago
    Full-time
    Cliffside Park

    Cliffside Park - New Jersey Greater Bergen Community Action’s (GBCA) Head Start Preschool program is a rewarding environment for individuals passionate about helping others who seek to advance their careers while making a positive impact. Our mission is to provide a quality, comprehensive educational program that prepares children and their families for kindergarten and life beyond. With its origins in the War on Poverty, Head Start is one of the longest-running federally funded programs. The Head Start model has been praised and emulated throughout the country. At GBCA, our Head Start Preschool program collaborates with local school districts. We offer a supportive work environment that recognizes the value of every employee, and our focus is continually on staff wellness. Our Heads Start Facilities Department is looking to hire an individuals to serve as a Security Guard who prioritizes the safety and health of each child, parent, visitor, and staff member at our facility. This position is full-time, Monday - Friday, 7:30 am to 4:30 pm. Benefit Eligible: Health Coverage, Paid Time Off: vacation, paid holidays, and sick time. Eligible for retirement account match (max of 3%) after one year. Minimum Qualifications: High school diploma or equivalent Three years of experience as a security guard or similar role. Preferred: Bilingual Spanish Excellent integrity, good moral character, and initiative. Ability to effectively communicate professionally and have English fluency – speak, read, and write. Preferred: Bilingual Spanish Display ethical and professional behavior when working with children, parents, school personnel, and outside agencies associated with the school. Responsibilities include: Ensure that all exits are secured before the start of each shift and at intervals during the shift. All locks around playgrounds and grounds will be unlocked in the AM and closed in the PM. Watch for safety and fire hazards and other security-related situations. Ensure that children are dropped off and picked up in an orderly and secure manner. Monitor all deliveries to the building to ensure security is not breached. Assist the professional staff, police, and emergency personnel in handling emergencies or disruptive situations. Encourage and ensure that all staff wear identification badges. Assist visitors with directions and ensure that their identification is displayed. Challenge unauthorized visitors and escort them to exits. Report any unauthorized visitors and acts of vandalism to the management team. Notify the building administration, police, and/or appropriate emergency personnel of any potentially dangerous or unusual situations. Immediately notify appropriate personnel of evidence of substance abuse, child abuse, child neglect, severe medical or social conditions, potential suicide, or individuals appearing to be under the influence of alcohol or controlled substances. Participate in appropriate in-service and workshop programs. Protect the confidentiality of records and information about staff and use discretion when sharing such information within legal confines.

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