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Job DescriptionBenefits: • 401(k), • Competitive salary, • Dental insurance, • Free food & snacks, • Health insurance, • Opportunity for advancement, • Paid time off Job description About us We are professional, agile, professional and our goal is to PROVIDE ORTHOPEDIC TREATMENT TO OUR PATIENTS . Our work environment includes: • Modern office setting, • Growth opportunitiesSEEKING EXPERIENCED OFFICE MANAGER FOR NJ BASED MEDICAL PRACTICE. MUST HAVE OFFICE MANAGER EXPERIENCE. JERSEY- MULTIPLE OFFICES, MUST BE WILLING TO TRAVEL • Report directly to the ADMIN TEAM, • Communicate with patients, surgeons, and other healthcare professionals to ensure smooth and efficient scheduling process, • Obtain necessary medical records and documentation, • Verify insurance coverage and obtain pre-authorization, • Maintain accurate and up-to-date patient records in electronic medical record system(eClinicalworks), • Collaborate with billing department to ensure accurate and timely billing, • Provide administrative support to the admin team as needed -Case manage patients files -Assist in the office with front desk/translating when needed/Medical assistant when needed • Previous experience in a medical office or providing medical administrative support is required -Experience as a legal assistant is a plus • Proficiency in using medical scheduling software such as eClinicalWorks is preferred, • Knowledge of HIPAA regulations and ability to maintain patient confidentiality is essential, • Strong organizational skills with attention to detail to ensure accurate scheduling and documentation, • Excellent communication skills, both written and verbal, to effectively interact with patients, surgeons, and other healthcare professionals., • Familiarity with medical terminology is preferred, • Ability to multitask and prioritize tasks in a fast-paced environment, • Strong computer skills, including proficiency in Microsoft Office Suite Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Job Type: Full-time Pay: $60,000.00 - $80,000.00 per year Benefits: • Paid time offSchedule:, • 9 hour shift, • Monday to FridayEducation:, • Associate (Preferred)Experience:, • MEDICAL OFFICE MANAGER: 3 years (Required)Language:, • Spanish (Preferred)Ability to Relocate:, • UNION, NJWillingness to travel:, • 25-50% (Required)Work Location: In person

Job DescriptionInsomnia Cookies is expanding and looking for strong management to lead the team at the brand new opening Westfield, NJ location. We are seeking a hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company, in a role that offers great training & mentorship, professional growth/quick advancement opportunities and achievable sales success! Comp & Sweet Position Perks:· Competitive base salary + quarterly bonus compensation package.· $50.00 per month cellphone data plan stipend.· Excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans.· 401K with contribution match.· 2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave.· Enrollment in our Cookie College learning/training platform.· FREE cookies, awesome swag and so much more! Job Duties & Position Focus:· Hire, coach and develop a diverse part-time hourly staff that includes Shift Leaders, Cookie Crew and Delivery Drivers.· Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team.· Establish a strong culture of excellence that prioritizes cookie quality, customer service, and sales performance, while also supporting personal growth and opportunity for all team members.· Manage and audit inventory to maintain proper controls.· Create and execute fun, local marketing drops.· Create and drive in-store recognition programs/contests. What we seek:· 3+ years of management/leadership experience in a restaurant or retail establishment· Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun) · Benevolent leadership style with a player-coach mentality when it comes to day-to-day management of the business· An innate sense of true hospitality and ability to deliver exceptional customer service to all of our guests· A solid technical acumen regarding restaurant/retail business software, proficiency with MS Outlook, Excel, MS Teams and prior experience hiring employees using an Applicant Tracking System· Familiarity with using commercial convection ovens - a plusAbout us:Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

Job Description About the Role Sitemetric is searching for a bar-raising Access Control Officer to help keep our customer’s construction projects safe, secure, and running on time. You will oversee several critical aspects of our customer’s projects including registering and badging all construction personnel, enforcing badging compliance at the gates, document site visitors and deliveries, as well as managing parking on behalf of the customer. We seek someone who can take pride in this critical role in a construction project and show up each day with a positive attitude and desire to succeed. If you are a self-starting team player who always covers every detail and wants to be part of a fast-growing and innovative company that’s changing how the construction industry operates, you will flourish with Sitemetric. About Sitemetric Sitemetric is a pioneering business seeking to build a better, more integrated working environment for construction. We are obsessed with increasing customer value and experience through market-leading operational excellence and customer-centric innovation. Sitemetric provides construction owners, general contractors, subcontractors, and workers data, hardware, software, and tech-enabled services in combinations that reduce the most risk and create the most operational leverage to deliver more successful construction projects safely and securely. This helps customers drive value and achieve key objectives—at the project level and across their broader portfolio and enterprise. We have quickly established ourselves as a clear market leader working with the US’s largest, most forward-looking owners and contractors, with thousands of companies and workers nationwide already on the Sitemetric platform. Key Responsibilities Core responsibilities include: Worker Registration & Badging: Proactively monitor and manage access control compliance for everyone who comes in and out of the site. Work closely with the customer and Sitemetric team to understand and uphold site security requirements. Badging Compliance: Ensure that all personnel coming into the site have their badge and are properly scanned in to verify their identity and keep consistent worker headcount records for our customers. Parking Management: Provide parking passes to appropriate personnel and monitor parking pass compliance across designated parking areas. Visitor and Delivery Management: Receive and document all visitors and deliveries that access and leave the site, keeping consistent written documentation for the customer’s records. Customer and Worker Support: Provide support in all areas of access control ranging from worker registration and badging, tech troubleshooting, visitor and delivery logs, and parking management. Ad hoc responsibilities: Assist with ad-hoc access control responsibilities to support our customers on one-time and ongoing access control related needs. Qualifications REQUIRED • 2+ years of customer service experience in similar areas like coffee baristas, nurses, childcare, or similar areas with an emphasis on serving people, • Ability to establish and maintain effective working relationships with internal and external customers, • Comfortable downloading, navigating and using mobile apps, • 1+ years of construction or industrial experience, • Actively educating oneself in college or trade education, • Proficient in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel), • Adaptable, flexible, and able to solve complex challenges within and outside of their original access control responsibilities As part of the Sitemetric team, you'll receive: * Competitive pay based on experience and qualifications * Weekly payroll * Health, dental and vision insurance for full time employees * 401(k) eligibility * Employee referral bonus plan includes $50 for each referred candidate that completes a minimum of 60 days of service with Sitemetric. Referring Employee must be active at the time of payment. Note that bonus payments will be subject to applicable taxes. * Accrued paid sick leave for all employees, even part time employees * Paid vacation, accruing at 40 hours per year, for full time employees * Opportunities for career growth and professional development * Supportive team culture that values clarity, reliability, and high performance * Access to the right tools, technology, and support to do your best work Sitemetric is committed to a diverse and inclusive workplace. Sitemetric is proud to be an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Job Types: Full Time 5:30am - 4:00pm 5:30am - 4:00pm

Job Description[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.You'll be responsible for: • Bringing [solidcore]’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming, • Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively, • Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions, • Performing routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, package purchases, and other general account needs as requested, • Being of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed, • Assisting the Head Coach Community Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed, • Notifying the Head Coach Community Manager and/or member of the studio management team of any employee or client complaints or grievances, and assisting the Head Coach Community Manager to respond appropriately, • Quickly addressing any maintenance or equipment issues that are visible to clients, • Following up with client lists in Axle to meet monthly sales quota, • Responding to client emails, • Alerting coaches about client milestones and setting up the celebration boardWhat we need from you:, • High school education, some college preferred, • This is a part-time hourly position, • Ability to lift up to 30 pounds and walk through all areas of the studio, • Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hoursWhat skills & experience you'll bring to us:, • Excellent interpersonal and communication skills, • Outstanding customer service skills, • Strong organizational skills, • Careful attention to detail, • Must be willing to initiate tasks and perform duties without direction, • Ability to stand for long durations of time, • 1 year sales experience preferred, • MBO experience preferred, • Passion for fitness, wellness, and the [solidcore] brandCompensation & Benefits:, • $17/hour plus opportunities to earn sales commission

Job DescriptionAssistant General Manager - Somerset County, NJ ABOUT HONEYGROWhoneygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the principles of bringing people together over quality, wholesome, and simple foods, honeygrow remains committed to its roots. Yet it's our key ingredient – our team – that truly propels and differentiates us in becoming a sustaining, great brand. We believe that our team members are the heart and soul of honeygrow, driving our success and embodying our core values of grit, pride, compassion, and focus. At honeygrow, creating and building a distinctive brand is in our DNA. As a company on the cusp of substantial growth, we are looking for like-minded individuals who share our passion and values to join us in shaping the future of honeygrow. We invite you to be a part of our story and contribute to our journey as we continue to redefine the fast-casual dining experience. honeygrow’s success depends on our people. Our restaurants can only prosper and provide opportunities for employment and growth when we continually improve ourselves, and the work we do. We believe that a commitment to uncompromising values and integrity should always support our decisions and actions as we pursue our goals. The following Core Values will guide our team as we move forward: • Work hard at work worth doing, • Your work directly betters people’s lives and happiness, • Enlighten each other to enlighten our guests, • Always be learning, always be improving, • Be mindful of your surroundings, • Exceed expectationsBENEFITS:, • Paid Time Off: Enjoy earned paid time off and one week of sick time granted annually., • Holiday Closures: Closed on Thanksgiving, Christmas, New Year’s Day, Memorial Day, Fourth of July, and Labor Day., • Financial Wellness: 401(k) with company match and free financial wellness counseling, • Insurance: Medical, Dental, Vision, FSA, Commuter Benefits, and Pet Insurance for qualifying employees., • Rewards: Achieve your work goals and get gift cards to popular retailers., • Wellness, Perks, & Discounts: Health resources and exclusive savings on entertainment, shopping, and hotels., • Meal Benefits: Free shift meals and discounts on meals and drinks on your days off., • Competitive Pay: Earn competitive wages, with instant access to your earnings via DailyPay., • Performance Reviews: Annual performance reviews with merit increases for qualifying employees., • Referral Bonus: Earn up to $500 for referring a friend., • Anniversary Gifts: Celebrate your work anniversaries with special gifts., • Career Growth: Opportunities for advancement and training in culinary and hospitality.ROLES + RESPONSIBILITIES:, • Lead honeygrow restaurant operations through understanding and enforcing all policies, procedures, standards, training programs, and cultural points., • Strive to be a honeygrow top performer, someone who has the desire and ability to perform excellent work, and whose constant effort elevates them, their team and honeygrow., • Support the General Manager in teaching the team how to be top performers empowered to achieve hg Standards., • Demonstrate integrity, honesty, knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values, and mission of honeygrow., • Fully comprehend and be able to perform every station in the restaurant and be trained on all functions through the Assistant General Manager level., • Effectively supervise scheduled shifts and manage all restaurant operations in the absence of the General Manager., • Assist General Manager in administrative duties and employee evaluations., • Maintain a clear line of communication with the General Manager relative to restaurant operations., • Assist in managing all scheduling functionalities including updated employee profile information, nightly and employee logbook entries, and weekly schedule production and publication., • Maintain the restaurant’s office area to hg organizational standards., • Assist in meeting restaurant financial objectives by holding accountability for the forecasting tool and all computer-related administration., • Work with the management team to implement financial goals and objectives as it relates to food cost, labor cost, and any other expenses associated with restaurant operations., • Ensure that we deliver a fantastic guest experience executing our hg Engine efficiently with every guest on every shift. Our hg Engine is comprised of speed, accuracy, cleanliness, superior product, and hospitality., • Actively coach and develop Service Managers., • Train, coach, and develop all employees with patience and diligence.REQUIREMENTS:, • Must be at least 18 years of age., • Must be available to work any shifts and days of the week., • ServSafe Certification., • Two years strong food prep and line experience., • Fast casual or similar restaurant environment experience preferred.PHYSICAL REQUIREMENTS:, • Must be able to stand and walk for extended periods., • Must be able to lift and carry up to 50 pounds., • Must possess close vision, distance vision, and peripheral vision., • Must be able to frequently bend, stoop, and reach., • Must have dexterity to handle kitchen equipment., • Must be comfortable working near open flames., • Must be able to work in a fast-paced environment with hot and cold areas., • Must be able to work in tight spaces. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.#HPSJ

Job Description About the Role Sitemetric is searching for a bar-raising Access Control Officer to help keep our customer’s construction projects safe, secure, and running on time. You will oversee several critical aspects of our customer’s projects including registering and badging all construction personnel, enforcing badging compliance at the gates, document site visitors and deliveries, as well as managing parking on behalf of the customer. We seek someone who can take pride in this critical role in a construction project and show up each day with a positive attitude and desire to succeed. If you are a self-starting team player who always covers every detail and wants to be part of a fast-growing and innovative company that’s changing how the construction industry operates, you will flourish with Sitemetric. About Sitemetric Sitemetric is a pioneering business seeking to build a better, more integrated working environment for construction. We are obsessed with increasing customer value and experience through market-leading operational excellence and customer-centric innovation. Sitemetric provides construction owners, general contractors, subcontractors, and workers data, hardware, software, and tech-enabled services in combinations that reduce the most risk and create the most operational leverage to deliver more successful construction projects safely and securely. This helps customers drive value and achieve key objectives—at the project level and across their broader portfolio and enterprise. We have quickly established ourselves as a clear market leader working with the US’s largest, most forward-looking owners and contractors, with thousands of companies and workers nationwide already on the Sitemetric platform. Key Responsibilities Core responsibilities include: Worker Registration & Badging: Proactively monitor and manage access control compliance for everyone who comes in and out of the site. Work closely with the customer and Sitemetric team to understand and uphold site security requirements. Badging Compliance: Ensure that all personnel coming into the site have their badge and are properly scanned in to verify their identity and keep consistent worker headcount records for our customers. Parking Management: Provide parking passes to appropriate personnel and monitor parking pass compliance across designated parking areas. Visitor and Delivery Management: Receive and document all visitors and deliveries that access and leave the site, keeping consistent written documentation for the customer’s records. Customer and Worker Support: Provide support in all areas of access control ranging from worker registration and badging, tech troubleshooting, visitor and delivery logs, and parking management. Ad hoc responsibilities: Assist with ad-hoc access control responsibilities to support our customers on one-time and ongoing access control related needs. Qualifications REQUIRED • 2+ years of customer service experience in similar areas like coffee baristas, nurses, childcare, or similar areas with an emphasis on serving people, • Ability to establish and maintain effective working relationships with internal and external customers, • Comfortable downloading, navigating and using mobile apps, • 1+ years of construction or industrial experience, • Actively educating oneself in college or trade education, • Proficient in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel), • Adaptable, flexible, and able to solve complex challenges within and outside of their original access control responsibilities As part of the Sitemetric team, you'll receive: * Competitive pay based on experience and qualifications * Weekly payroll * 401(k) eligibility * Employee referral bonus plan includes $50 for each referred candidate that completes a minimum of 60 days of service with Sitemetric. Referring Employee must be active at the time of payment. Note that bonus payments will be subject to applicable taxes. * Accrued paid sick leave for all employees, even part time employees * Opportunities for career growth and professional development * Supportive team culture that values clarity, reliability, and high performance * Access to the right tools, technology, and support to do your best work Sitemetric is committed to a diverse and inclusive workplace. Sitemetric is proud to be an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Job Types: Part Time 2:30pm - 6:00pm Part Time 2:30pm - 6:00pm

Job Description Your Mission: At Garces, Grabler & LeBrocq, we’re not just a law firm—we’re a team on a mission to make a difference. We're looking for a Bilingual Front Desk GGL Ambassador to be the friendly, professional face of our Hackensack office and a vital link between new clients and our legal team. You’ll help fuel client acquisition efforts, provide key administrative support, and guide prospective clients on their journey with us. This is your chance to be the first impression—warm, helpful, and proactive. What You’ll Do: • Be the voice of the firm: answer incoming calls, screen prospective clients, and gather vital info to assess case potential., • Conduct detailed intake interviews and determine the best course of action—internal referral or external resource., • Enter new client leads into our case management system (Smart Advocate) and follow up with precision., • Organize, upload, and manage client documents and legal files., • Schedule appointments and coordinate logistics with our Investigators and Car Service providers., • Translate documents and conversations for Spanish-speaking clients and internal team members., • Keep the client experience running smoothly—communicate with attorneys, paralegals, and departments with clarity and urgency., • Assist with denial disputes and client support tasks as needed., • Represent our values and mission with professionalism, empathy, and a positive attitude. What You Bring: • Bilingual fluency in Spanish & English (required), • 1+ year of experience in customer service, sales, healthcare, or legal assistance, • Stellar communication skills and active listening ability, • Organizational superpowers and laser-sharp attention to detail, • Tech-savvy—proficient in Microsoft Office and comfortable with case management systems (Smart Advocate a plus!), • Professional presence and a people-first mindset, • Ability to adapt quickly and juggle multiple priorities with grace, • A strong understanding of—or interest in—personal injury and medical/legal services Requirements: • High School Diploma or GED., • Ability to sit for long periods and occasionally lift up to 15 lbs., • Must be available for in-person work and occasional travel to other GGL locations, • Flexibility for occasional weekend availability or overtime Perks & Benefits: • Competitive Pay + Bonus Opportunities, • 401(k) + Matching, • Health, Dental, Vision, Life Insurance, • Flexible Spending & Health Savings Accounts, • Paid Time Off & Holidays, • Employee Discounts & Assistance Program, • Fun firm culture: Birthday lunches, holiday parties, summer picnics, and more!, • Access to NJ Devils & Rutgers game tickets Ready to Join the GGL Team? Be part of something bigger. If you're ready to make an impact and grow with a respected NJ law firm, apply now! Compensation: $18 - $25 hourly Responsibilities: • Answer phone calls and emails and communicate relevant information to the appropriate parties, • Follow the correct sign-in procedures for visitors to keep our building secure, • Provide administrative support to other team members with data entry, paperwork, photocopying, etc. when needed, • Schedule appointments and ensure the business calendar is accurate and up-to-date, • Handle deliveries and manage incoming and outgoing mailQualifications:, • Displays impeccable interpersonal, time management, organizational, and customer service skills, • High school graduate, G.E.D. recipient, or equivalent, • Has previous experience with word processing programs and basic computer skills, • 1+ year of front desk receptionist experience or related job experience preferred, • Has experience answering telephone calls and troubleshooting stressful situations, • Bilingual English - SpanishAbout Company Looking for a career where you can make an impact? At GGL, we’re committed to giving back to clients, our community, and our employees. Whether through sports programs, supporting underserved communities, or delivering exceptional service to clients, we value teamwork and dedication. As proud partners of Rutgers Athletics and the New York Giants, we invite you to join a team that cares, grows, and thrives together.

Job DescriptionDescription: Why Everstory At Everstory Partners, our mission is to create supportive spaces where individuals and families can find solace, meaning, and hope in the midst of loss. At the heart of our mission is a deep understanding of the profound and complex nature of grief. Every person’s journey through loss is unique, and we are committed to providing compassionate and personalized support. We also believe that grief is not a problem to be solved or a burden to manage alone, but rather a natural and beautiful part of the human experience. Backed by our national strength and our local partners’ role is to be a steady presence, a source of comfort and guidance, and a partner in celebrating the life and legacy of the person who has passed. The Impact You Will Make The Administrator role at Everstory is a vital part of the location team and is multi-faceted with the ability to learn multiple parts of the business while supporting our customers and team members. In this position, no two days will be the same. You will be responsible for creating a customer focused environment with every interaction you have through answering phones, scheduling appointments, helping on-board team members and assisting your locations leadership team. You will also be responsible for: • Contract processing and quality control, including verification that all contracts are valid before entry., • Banking duties: cash receipt entry, deposit slips, credit card transactions and bank deposits. May include trips to the bank for actual cash deposits., • Cemetery daily processing of IOA’s (Interment Order and Authorization), following the company standards and policies., • File maintenance and record keeping: update customer files including all new sales and burials. Scan all documentations as required. Maintain Records of all memos, e-mails, corporate policies, and programs implemented., • Human Resources: coordinate onboarding responsibilities as needed., • Accounts Payable: Insure all bills are paid promptly. Process all purchases and invoices through the current system., • Accounts Receivable: Collection of past and present balance amounts due for any delinquent location customer contracts., • Deeds and Certificates: Provide deeds and certificates to Sales Management each week. Log and process according to your location and or state guidelines. Trust Certificates: Check for accuracy, compare to contracts, sign and place in custom file return (email) to the Home Office Trust Department., • Work and Memorial Orders – Order Memorials when PIF (Paid in Full). Manage work orders for Park Services., • White Board Meetings– Take part in daily meetings between Administration, Maintenance, and Sales Department., • Compassion - Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pains of others., • Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect., • Ethics and Values - Adheres to appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.Requirements:, • Basics: Multi-Line phone skills required. Filing skills (Alphabetically). Ability to type 40 words per minute with minimal errors and data entry skills. Basic math and computer skills including word processing (Word) and spreadsheet (Excel) applications or Google equivalents., • Customer Focus: Ability to abide by all company policies and keep all employee and customer information confidential. Excellent customer service skills and optimal interpersonal skills., • Team Focus: Proficient organizational skills. Ability to multitask efficiently and work well independently or as part of a team. Ability to effectively and quickly complete tasks and assignments and meet deadlines., • Must possess a valid state driver’s license and have access to a personal vehicle for some locations., • High School equivalency required., • Minimum of one-year experience in administration or customer service., • This position requires availability to work some holidays, evenings and weekends as needed. Our Investment in You Everstory Partners is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. As part of our ongoing commitment, we offer a competitive benefits package for our Full-Time Employees including: • Medical, Dental, Vision, Life, AD&D and STD Insurance, • Tuition Reimbursement, • Career Advancement and Training, • Funeral and Cemetery Benefits, • Employee Referral Bonus The pay range for this role is based on a wide range of factors that are considered in making compensation decisions regardless of race, gender, age, religion, or any other protected characteristic. They include skill set, experience and training, licensure and certification, and other business and organizational needs. This range estimate has been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the circumstances of each hire.

Job Description This position is being posted as a partnership between Sago and Sago Health, a Health Insights/Med Learning Group Company. The selected employee will be employed by Sago under the direction of Sago Health for the remainder of 2025 and fully moving to a Med Learning Group employee on January 1, 2026. Documentation of each employment will be provided to our selected candidate at hiring time. POSITION SUMMARY: As an Account Manager, you will be responsible for retaining and nurturing a defined portfolio of clients either individually or in partnership with an Account Executive. You will serve as the strategic partner and trusted advisor, driving growth by deepening client relationships, identifying new opportunities through client engagement and proactive outreach, and collaborating with operational teams to ensure flawless delivery of programs and projects. Success in this role is measured by revenue retention rates and client satisfaction, and a true ability to drive sales and revenue growth. KEY JOB RESPONSIBILITIES: Client Retention · Manage client relationships ensuring exceptional service delivery and long-term partnership. · Provides fully comprehensive proposals including costs, detailed feasibility, and execution plan (recruitment/sample/digital tools). · Partner with Account Executives when appropriate to create account plans that outline growth opportunities, expansion strategies, and risk mitigation for key clients. · Proactively identify opportunities to upsell and cross-sell additional products, services, or capabilities aligned to client needs and business goals. · Participate in quarterly business reviews (QBRs) and strategic planning sessions to showcase value, performance metrics, and innovation opportunities. · Monitor client satisfaction and act quickly to address potential risks or concerns before they impact retention. Strategic Partnership & Consultation · Act as a trusted advisor, helping clients translate their business and research objectives into actionable solutions. · Based upon client input and assessment, recognize the need to adapt a product or research approach to meet the client needs and works with appropriate internal resources to develop and design the appropriate solution. · Partner cross-functionally to deliver projects that meet and exceed client expectations. · Stay informed on industry trends, client business changes, and competitive dynamics to anticipate future needs. · Partner with Project Management to ensure quality and timeliness of project delivery. · Monitor project performance and profitability; take proactive steps to improve margins and operational efficiency. · Approve budgets, proposals, and billing, ensuring transparency and alignment with client agreements. Performance & Collaboration · Meet or exceed key performance indicators including retention rates, and satisfaction scores. · Partner with Account Executives when appropriate to support new opportunities within existing accounts or new divisions of current clients, initiate client outreach and contribute to client presentations. · Contribute to a culture of continuous improvement, sharing best practices, client feedback, and success stories across the team. · Represent the company’s brand and values through authentic relationships, transparency, and accountability in every client interaction. · Gain a full understanding of Sago groups products, services and capabilities and apply that knowledge to satisfy client needs and project success requirements. CORE COMPETENCIES: · Strong Client Service Orientation · Collaboration and Teamwork · Decision Making and Problem Solving · Open Communication · Excellent communication skills – written and oral · Ability to work independently as well as with a team QUALIFICATIONSEducation: · Bachelors degree or equivalent experience preferred. Experience: · Must have 5+ years of experience working in a market research environment, combined with strong knowledge of qualitative and quantitative data collection methodologies. Computer Skills: · MS Office, MS Outlook, MS PowerPoint, MS Excel · Proficiency with Salesforce CPQ a plus Travel: · Willingness to travel less than 25% of the time (client or team meetings) At Sago Health, we believe in partnership, precision, and people. If you thrive in a fast-paced, collaborative environment and take pride in delivering exceptional client experiences, we’d love to hear from you. Benefits Location: Remote Job Type: Full-time, exempt Compensation Details: • Base salary: $65,000-$80,000 per year, based on experience, • Commission eligible, • Full plan details will be reviewed during the interview process, • Paid time off and holidays, • 401(k) with employer match, • Health, dental, and vision insurance