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  • Bethesda Family Dentistry
    Claims Processing Help Desk Associate
    Claims Processing Help Desk Associate
    12 days ago
    $23–$42 hourly
    Full-time
    Manhattan, New York

    Join our team as a Claims Processing Help Desk Associate, where you will play a vital role in supporting our customers with their claims inquiries and issues. As a full-time member of our organization, you will thrive in a dynamic work environment, leveraging your analytical skills and customer service expertise to elevate the client experience. Your contributions will ensure that the claims processing function operates smoothly, positively impacting both our customers and the overall efficiency of our services. Key Responsibilities Assist customers with claims-related inquiries and provide appropriate solutions or guidance. Process, review, and manage claims documentation to ensure accuracy and compliance. Utilize analytical skills to troubleshoot claims processing issues effectively. Maintain comprehensive records of all customer interactions and claim statuses. Collaborate with team members to resolve complex claims and enhance service delivery. Provide technical support and guidance to customers regarding claim submissions and follow-ups. Contribute to the continuous improvement of claims processing procedures and best practices. Required and preferred qualifications High school diploma or equivalent required; further education is a plus. 1-2 years of experience in customer service or claims processing preferred. Proficient with Microsoft Office Suite and claims processing software. Strong problem-solving abilities with attention to detail. Excellent communication and interpersonal skills. Ability to multitask and work effectively in a collaborative environment. We pride ourselves on fostering a supportive company culture that values growth and development among our employees. Our modern workplace model includes an array of benefits, including competitive compensation, health insurance, and opportunities for professional development. You will have the chance to enhance your skills while contributing to our customer-centric mission. Our team structure encourages cross-functional collaboration, allowing you to interact with various departments and build strong working relationships. You will report directly to the Claims Processing Manager, ensuring clear communication and alignment with departmental goals. Together, we strive to create a positive and efficient claims processing experience for our customers.

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  • Infojini Consulting
    Change Management Specialist
    Change Management Specialist
    26 days ago
    $60–$68 hourly
    Full-time
    White Plains

    Hi Greetings! This is Farzana here Recruiter at Infojini Inc. If available and interested, please send in a copy of your updated resume along with the hourly rate expected rate Job Title: Change Management Specialist Location: 123 main street, White Plains, NY 10601 - Onsite Duration: 1 year contract (possible extension) Client: State Government Client Job Functions & Responsibilities • A strategic, organized, and experienced Change Management Specialist to support a portfolio of change work related to our EH&S function., • Collaborate with the leadership of EH&S as well as Change Management leadership and be responsible to develop, implement and sustain key change initiatives. Candidate will need to be strategic-thinking and have a problem-solving mindset, along with the ability to establish connections and build trust by fostering relationships., • Create and execute custom strategies, plans and related documentation based on available data, as needed assessments as well as awareness of the groups being impacted., • Design and deliver supporting change management plans, communications, and materials to ensure successful implementation., • Conduct change impact & benefit assessments, stakeholder interviews, workshops, and more., • Partner with Project Managers and teams to ensure milestones are incorporated into project timelines., • Report progress, interdependencies, and flag any Change related issues and risks, across multiple projects., • Assess training needs, develop training strategies, and assist in training development, design, and delivery with Training team members., • Communicate frequently and build relationships with employees across all functions & levels., • Provide other change support as needed. Skills • Experience managing multiple large, complex change management work streams and multiple projects., • Ability to partner with senior leadership and senior stakeholders to understand change needs, requirements, risks, and coach through change., • Comfortable quickly grasping change needs on large complex projects and topic areas, including organizational processes, policies, and compliance requirements., • Skilled in developing and applying change management measures and related analytic skills., • Skilled change workstream lead, and creative coach to help project team members understand change management requirements and solutions., • Excellent communication and training skills., • Proficiency with Microsoft Office Suite including Word, Excel, and PowerPoint; as well as SharePoint and Teams. Education & Certifications • Degree in Environmental Health & Safety, Occupational Safety, Organizational Psychology/Leadership, Project Management, Communications or similar; graduate work a plus., • 8+ years experience managing change management programs, projects, teams and activities., • Certification in Change Management, Coaching, Project Management, or related skills strongly preferred., • Experience within the utility industry and/ or EH&S function preferred.

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  • Boricua College - Bronx Campus
    Academic Coordinator
    Academic Coordinator
    2 months ago
    $42000 yearly
    Full-time
    Morrisania, The Bronx

    Boricua College Job Posting: Academic Success Coordinator Boricua College is seeking a dedicated and student-focused Academic Success Coordinator to lead initiatives that support student persistence, retention, and overall academic achievement. This full-time position offers an annual salary of $42,000 and is designed for a motivated professional who is passionate about guiding and empowering students, particularly those from Hispanic/Latino and low-income backgrounds, to succeed in higher education. Qualifications and Experience · Minimum of a bachelor’s degree in a related field, such as education, counseling, or social work · Minimum of three years of experience providing student support services, such as advising, tutoring, or disabilities assessment · Demonstrated ability to make meaningful connections with a diverse student body in a college environment, preferably serving the Hispanic/Latino and/or low-income learner Key Responsibilities · Oversee a campus-based Academic Success Center and lead the assessment of student support activities provided by the Center · Provide individualized academic support guidance and group workshops to students on topics such as study skills, time management, test-taking, and college adjustment · Collaborate with faculty to identify and refer high-risk students through the Early Alert Program · Deliver academic and student support services aimed at increasing retention and persistence · Assist students in identifying and analyzing solutions to academic concerns/problems · Utilize a combination of intrusive, developmental, and prescriptive advising techniques to empower students in clarifying academic, career, and life goals · Recruit, train, and supervise student employees for the campus-based peer tutoring program · Assist with College-wide training and professional development emphasizing student success, best practices, and academic support services · Coordinate activities and reports for academic support initiatives as delegated by the Vice President and Dean of Academic Affairs (each campus)

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