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  • Bethesda Family Dentistry
    Claims Processing Help Desk Associate
    Claims Processing Help Desk Associate
    hace 12 días
    $23–$42 por hora
    Jornada completa
    Manhattan, New York

    Join our team as a Claims Processing Help Desk Associate, where you will play a vital role in supporting our customers with their claims inquiries and issues. As a full-time member of our organization, you will thrive in a dynamic work environment, leveraging your analytical skills and customer service expertise to elevate the client experience. Your contributions will ensure that the claims processing function operates smoothly, positively impacting both our customers and the overall efficiency of our services. Key Responsibilities Assist customers with claims-related inquiries and provide appropriate solutions or guidance. Process, review, and manage claims documentation to ensure accuracy and compliance. Utilize analytical skills to troubleshoot claims processing issues effectively. Maintain comprehensive records of all customer interactions and claim statuses. Collaborate with team members to resolve complex claims and enhance service delivery. Provide technical support and guidance to customers regarding claim submissions and follow-ups. Contribute to the continuous improvement of claims processing procedures and best practices. Required and preferred qualifications High school diploma or equivalent required; further education is a plus. 1-2 years of experience in customer service or claims processing preferred. Proficient with Microsoft Office Suite and claims processing software. Strong problem-solving abilities with attention to detail. Excellent communication and interpersonal skills. Ability to multitask and work effectively in a collaborative environment. We pride ourselves on fostering a supportive company culture that values growth and development among our employees. Our modern workplace model includes an array of benefits, including competitive compensation, health insurance, and opportunities for professional development. You will have the chance to enhance your skills while contributing to our customer-centric mission. Our team structure encourages cross-functional collaboration, allowing you to interact with various departments and build strong working relationships. You will report directly to the Claims Processing Manager, ensuring clear communication and alignment with departmental goals. Together, we strive to create a positive and efficient claims processing experience for our customers.

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  • Boricua College - Bronx Campus
    Academic Coordinator
    Academic Coordinator
    hace 2 meses
    $42000 anual
    Jornada completa
    Morrisania, The Bronx

    Boricua College Job Posting: Academic Success Coordinator Boricua College is seeking a dedicated and student-focused Academic Success Coordinator to lead initiatives that support student persistence, retention, and overall academic achievement. This full-time position offers an annual salary of $42,000 and is designed for a motivated professional who is passionate about guiding and empowering students, particularly those from Hispanic/Latino and low-income backgrounds, to succeed in higher education. Qualifications and Experience · Minimum of a bachelor’s degree in a related field, such as education, counseling, or social work · Minimum of three years of experience providing student support services, such as advising, tutoring, or disabilities assessment · Demonstrated ability to make meaningful connections with a diverse student body in a college environment, preferably serving the Hispanic/Latino and/or low-income learner Key Responsibilities · Oversee a campus-based Academic Success Center and lead the assessment of student support activities provided by the Center · Provide individualized academic support guidance and group workshops to students on topics such as study skills, time management, test-taking, and college adjustment · Collaborate with faculty to identify and refer high-risk students through the Early Alert Program · Deliver academic and student support services aimed at increasing retention and persistence · Assist students in identifying and analyzing solutions to academic concerns/problems · Utilize a combination of intrusive, developmental, and prescriptive advising techniques to empower students in clarifying academic, career, and life goals · Recruit, train, and supervise student employees for the campus-based peer tutoring program · Assist with College-wide training and professional development emphasizing student success, best practices, and academic support services · Coordinate activities and reports for academic support initiatives as delegated by the Vice President and Dean of Academic Affairs (each campus)

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