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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    2 days ago
    $18–$20 hourly
    Full-time
    Manhattan, New York

    Position: Customer Service Representative Location: New York, Manhattan Are you ready to grow your career with Whizz, a leader in providing innovative transportation solutions for delivery riders? We are seeking an enthusiastic and detail-oriented Customer Service Representative to join our team and take charge of the day-to-day operations of one of our e-bike stores in New York, Union Square. In this role, you will oversee customer service, inventory tasks, and operational tasks, while ensuring that the store operates seamlessly. Your dedication will be rewarded with a competitive hourly rate of $18-$20 per hour, along with performance-based bonuses. Join Whizz today and help us make transportation solutions faster, smoother, and more innovative! Key Responsibilities: New Customers: • Help customers choose the right bike, battery, accessories, and services., • Assist with signing up for subscriptions, processing payments, and setting up accounts., • Explain bike features and make sure customers have a great first experience. Existing Customers: • Support customers with repairs, payments, and subscription questions., • Coordinate repairs with mechanics and perform minor bike adjustments when needed., • Handle invoicing, service follow-ups, and work with customer accounts., • Inspect bikes and manage fines when necessary. Operations & Store Support: • Prepare reports about sales, inventory, and store operations., • Monitor inventory levels and coordinate stock as needed., • Keep the store clean, organized, and welcoming., • Assist with opening and closing the store., • Support your team and supervisor with other tasks as needed. Requirements: • Comfortable using Microsoft Office, Google Sheets, and other common productivity tools., • Good at multitasking and staying organized in a busy environment., • Ability to connect and work well with different types of people., • Flexible to work weekdays and weekends (if necessary)., • Knowledge of additional languages (Spanish, French, or others) is a plus. Employee benefits: Training provided: We believe in empowering you to reach new heights. Paid time off: Recharge and relax with vacation, sick leave, and public holidays. 401(k) retirement plan: Invest in your future. Performance-based bonuses: Enjoy additional bonuses tied to your outstanding performance. Flexible 8-hour shifts: Balance work and life seamlessly.

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  • Account Specialist
    Account Specialist
    25 days ago
    Full-time
    Port Richmond, Staten Island

    Full-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm OverviewElevate your career as a Full-time Account Specialist, where you can take your sales and customer service skills to the next level. You'll be on the front lines of growing and supporting our branch key accounts, through building relationships and matching products and solutions to customer needs. This position is for our branch located at 1961 Richmond Terrace, Staten Island, NY 10302. Responsibilities The duties and responsibilities of this position include, but are not limited to: Developing and executing a sales plan in a local territory to reach and exceed sales goals Supporting the day-to-day needs of the branch's key accounts Working directly with key accounts Growing and maintaining an assigned book of business Performing other duties as needed to ensure branch success Required Position Qualifications The following skills and qualifications are required for this position: Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed Possess or are working towards a degree in Business/Marketing OR have related industry experience and knowledge of the local market Excellent written and oral communication skills Proficient using Microsoft Office Suite Demonstrate strong organization, planning and prioritizing abilities Exhibit strong problem solving, deductive reasoning and decision making skills Highly motivated, self directed and customer service oriented Learn and perform multiple tasks in a fast paced environment Work independently as well as in a team environment Demonstrate our core values of ambition, innovation, integrity and teamwork Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY) Training & Development Our mission within Fastenal's School of Business is to collaboratively maximize the potential of each employee by consistently providing efficient, effective, and engaging learning opportunities to drive improved work performance. The experience includes on-the-job, online, instructor led classroom and virtual trainings which will equip you with the knowledge, skills and strategies to be successful in your role and grow with the company. About Us Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders. As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal. Full-time Benefits Fastenal offers a competitive benefits package to all full-time employees. This package includes Health, Life, Long Term Disability, and Dental Insurance, in addition to, paid vacation, sick leave, holidays, and 401(k) with an employer contribution. Compensation The base pay range for this position is $41,000 - 53,000. In addition to base pay, this position is also eligible for a bonus and/or commission.

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  • Optical Sales Associate - SPANISH SPEAKING
    Optical Sales Associate - SPANISH SPEAKING
    1 month ago
    Full-time
    Astoria, Queens

    Job Title: Optical Sales Associate Company: Cohen’s Fashion Optical Job Description: The Optical Sales Associate is responsible for delivering exceptional customer service while assisting patients with eyewear selection, fittings, and optical product education. This role combines fashion, sales, and basic optical knowledge to ensure customers receive the best vision solutions suited to their needs and lifestyle. Key Responsibilities: Greet customers and provide a positive in-store experience Assist customers in selecting frames, lenses, and optical accessories Educate customers on lens options, coatings, and eyewear care Perform basic measurements and frame adjustments Process sales transactions, insurance information, and documentation Maintain a clean, organized, and visually appealing showroom Support opticians and optometrists as needed Meet or exceed individual and store sales goals Qualifications: High school diploma or equivalent Previous retail or sales experience preferred (optical experience a plus) Strong communication and customer service skills Sales-driven with attention to detail Ability to multitask in a fast-paced retail environment Flexible schedule, including evenings and weekends What We Offer: Competitive pay plus commission opportunities Employee discounts on eyewear Training and career growth opportunities Supportive and team-oriented work environment

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  • Inventory Manager
    Inventory Manager
    2 months ago
    $17–$20 hourly
    Full-time
    Greenpoint, Brooklyn

    We are seeking a dynamic and detail-oriented Purchasing and Inventory Manager. This is a Comic, trading card and Collectibles store. We are looking for someone with trading card and sport card knowledge. Comic knowledge a huge plus. You will oversee the sourcing of materials, manage supplier relationships, and ensure optimal inventory levels to support business objectives. Your expertise will drive efficiency, cost savings, and seamless supply chain processes across the organization. Responsibilities Develop and implement procurement strategies aligned with organizational goals. Manage end-to-end procurement processes, including vendor selection, contract negotiation, and purchase order issuance to ensure timely delivery of quality materials. Oversee inventory management practices, maintaining optimal stock levels to prevent shortages or excess inventory. Cultivate strong relationships with suppliers and vendors, conducting regular performance reviews and managing contracts to secure favorable terms. Coordinate logistics, including transportation and distribution, to streamline supply chain operations while reducing costs and lead times. Monitor supply chain performance metrics, identify areas for improvement, and implement solutions to enhance efficiency and reduce risks. Ensure compliance with procurement policies, contractual obligations, and industry standards while maintaining accurate records of all transactions. Skills Proficiency in Excel and inventory management. Ability to manage multiple projects simultaneously while maintaining attention to detail in a fast-paced environment. Job Types: Full-time, Part-time Benefits: Employee discount Flexible schedule Work Location: In person

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