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  • SouthEnd psychiatry
    Customer Support Agent
    Customer Support Agent
    22 days ago
    $26–$28 hourly
    Full-time
    East Bronx, The Bronx

    SouthEnd Psychiatry is a growing mental health practice dedicated to providing compassionate, accessible, and patient-centered care. We are seeking a Customer Support Agent to join our team. This role is the first point of contact for patients and prospective clients, ensuring a smooth and supportive experience from the moment they reach out. Key Responsibilities • Respond to patient inquiries via phone, email, and chat in a timely and professional manner., • Assist with scheduling appointments, verifying insurance, and updating patient records., • Provide information about services, treatment options, and policies., • Escalate complex concerns to clinical or administrative staff when necessary., • Maintain confidentiality in compliance with HIPAA and organizational policies., • Track and document all interactions accurately in the system., • Contribute to a positive and supportive patient experience. Qualifications • High school diploma or equivalent required; associate’s degree preferred., • 1–2 years of experience in customer service, call center, or healthcare support., • Strong written and verbal communication skills., • Empathy, patience, and professionalism when engaging with patients., • Ability to multitask, prioritize, and work independently in a remote setting., • Familiarity with healthcare or mental health services preferred., • Proficiency with scheduling systems, EMRs, or CRM tools a plus. What We Offer • Competitive hourly pay or salary, • Remote-friendly work environment, • Health, dental, and vision benefits (for eligible employees), • Paid time off and holidays, • Training and career development opportunities, • The opportunity to make a meaningful impact on patient care

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  • North Shore Children's Healthcare
    Nurse Practitioner
    Nurse Practitioner
    1 month ago
    Part-time
    Glen Cove

    About Us North Shore Children’s Healthcare is a well-established, independently owned pediatric practice in Glen Cove (Nassau County) that has proudly cared for families in our community for over 40 years. As a medical home, we are dedicated to providing compassionate, patient-centered care in a supportive, family-focused environment. Job Summary We are seeking a dedicated and compassionate Pediatric Nurse Practitioner (PNP) or Family Nurse Practitioner (FNP with pediatric experience) to join our team on a part-time basis with the potential to expand into full-time. The ideal candidate has excellent clinical skills, strong communication, and a passion for caring for children and young adults. Duties & Responsibilities • Provide comprehensive care, including well visits, sick visits, and follow-ups, • Diagnose and manage acute and chronic conditions, • Prescribe and administer medications, vaccines, and treatments, • Perform routine in-office procedures and point-of-care testing, • Educate patients and families on health, development, and disease prevention, • Collaborate with physicians and staff to provide high-quality, family-focused care, • Maintain accurate documentation in our pediatric EMR (Office Practicum) Qualifications • Current Nurse Practitioner license in New York State (required), • PNP or FNP with pediatric experience (new graduates will be considered), • Strong clinical skills with the ability to manage acute and chronic conditions, • Excellent communication and interpersonal skills, • Commitment to providing patient-centered care in a fast-paced environment Job Types: Full-time, Part-time, Permanent Work Location: In person

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  • RH Medical Urgent Care
    : Medical Assistant/Front Desk
    : Medical Assistant/Front Desk
    2 months ago
    Full-time
    Morrisania, The Bronx

    Job Title: Medical Assistant / Front Desk Location: RH Medical Urgent Care Employment Type: Full-Time / Part-Time Job Summary: We are seeking a reliable, compassionate, and detail-oriented Medical Assistant/Front Desk Representative to join our team at RH Medical Urgent Care. The ideal candidate will provide both clinical and administrative support, ensuring efficient patient flow, quality care, and excellent customer service. This dual role involves assisting providers with patient care as well as managing front desk operations. Key Responsibilities: Clinical Duties: • Prepare exam rooms, equipment, and supplies for patient visits., • Record and update patient medical histories, vital signs, and other pertinent information., • Assist providers with examinations, procedures, and treatments., • Administer medications, injections, and perform basic lab tests (as permitted by law and training)., • Collect and prepare specimens for laboratory analysis., • Greet patients and visitors with professionalism and compassion., • Register patients, verify insurance, and collect co-pays or payments., • Schedule and confirm patient appointments., • Answer and route phone calls in a timely and courteous manner., • Maintain patient records in the EMR system with accuracy and confidentiality., • Support billing and coding processes as needed., • Handle patient inquiries and resolve concerns, escalating when necessary. Qualifications: • High School Diploma or GED required; Medical Assistant certification preferred (CMA, RMA, or equivalent)., • Previous experience in urgent care, medical office, or healthcare setting strongly preferred., • Knowledge of medical terminology, EMR systems, and insurance verification., • Strong organizational, multitasking, and problem-solving skills., • Excellent communication and interpersonal abilities., • Ability to work in a fast-paced, team-oriented environment. Working Conditions: • Fast-paced urgent care environment., • Evening, weekend, or holiday shifts may be required., • Frequent interaction with patients, providers, and clinical staff. Benefits (if applicable): • Competitive pay based on experience., • Health, dental, and vision insurance., • Paid time off and holidays., • Opportunities for professional development and growth.

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  • Urgent Care of New York
    Medical Assistant (Yonkers)
    Medical Assistant (Yonkers)
    2 months ago
    Full-time
    Southeast Yonkers, Yonkers

    Fast paced Urgent Care center is looking for a Medical Assistant. Required skills include ability to take patient vitals, Venipuncture, specimen collection and handling, EKG, use of EMR system and/or computer skills, ability to handle paperwork and enter patient data. Job requires some holiday, weekend and evening hours. Besides CMAs, job is also open to nursing students, EMTs, and other similar specialities.

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