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Epic System Analyst (Rehab) • The Clinical Systems Analyst - Rehab will be responsible for implementing/developing Epic and related applications., • This position will develop, implement, manage and provide ongoing support for clinical information systems., • Will proactively increase knowledge of Epic EHR software, health system operations and will work with the Epic project team to translate business needs into EHR functionality., • Will analyze procedures and problems, report findings and make recommendations for resolutions. Responsible for formulating objectives to meet system scope., • Preferred Epic proficient/certified in Rehab., • Required Epic proficient/certified in EpicCare Inpatient or Ambulatory., • Familiarity with clinical hospital software and/or hardware technology, database, screen handler, query languages, including ability to design, configure, train, or implement clinical systems., • Healthcare support experience is desired in areas such as billing, scheduling, access services, and health information management., • Hands on Epic clinical systems experience desirable. Knowledge of current business practices and computing systems, interfaces and rehab hospital and medical rehab group practice standard software • including computer systems and methods utilized in structuring and preparing input data for computer applications., • Knowledge of a variety of hardware and software environments and of the healthcare industry and Epic healthcare applications required. Analytical skills necessary to apply computer technology to resolve clinical problems and/or increase operational efficiency of data processing systems., • Ability to analyze the functionality of systems and their fit with specifications. Understands relationships between system processes/programs, system parameters, files and data relationships for assigned products., • Ability to research, analyze and thoroughly understand workflows of end users, using this knowledge to configure systems which improve processes, add efficiencies and promote patient safety., • Familiar with program development tools such as editors and configuration tools. Basic knowledge of standardized quality improvement methodologies., • Ability to respond to changing demands, priorities, procedures and technology., • Able to lead groups to make key decisions., • Ability to lead meetings, prioritize, resolve conflicts, maintain issues lists and help manage a project plan. Interpersonal skills necessary to communicate effectively with user departments in ascertaining and converting needs for application to electronic data processing systems., • Ability to express needs clearly, both verbally and in writing. Ability to work independently. Self-directed in identifying changing demands and priorities., • Acts as a change agent in adjusting to new procedures and technology. Dedication to detail with proven organizational skills., • Ability to establish and maintain effective working relationships with co-workers, supervisors, and users., • Project management and planning expertise., • Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions.

Job description EpicCare Ambulatory Analyst This position is a full-time/salaried on-site opportunity based in Hicksville, Long Island. The EPIC System Analyst is responsible for design, build, testing, validation, and ongoing support of EpicCare Ambulatory applications. Perform basic analysis of the daily use and administration of assigned IT system(s). Work closely with Operational counterparts to ensure delivery of expected outcomes. Provide expert and creative solutions to end-user requirements and problems. Test and troubleshoot existing and proposed assigned system(s). Generate reports as requested, including writing specifications for custom reports. Provide support and troubleshooting to end users. Document end-user issues and recommend steps to prevent recurrences. Work collaboratively with other EPIC applications and the Training Team to provide positive outcomes for our end users. Education: • Bachelor’s degree preferred, or equivalent experience. Experience: § Requires at least 1+ years of related experience: • Ambulatory proficiency/certification required, • MyChart experience a +, • Ambulatory orders/order transmittal build knowledge a + Knowledge and Skills: • Possess clinical application knowledge and experience, • Positive attitude, detail oriented, self-motivated, critical thinker, • Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base, • Basic presentation skills, • Ability to interact and develop relationships with intra-departmental teams, • Effectively communicate in both oral and written form to a widely diverse audience, • Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies, • Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), • Ability to complete work assignments in a timely manner as assigned by supervisor with minimal oversight, • Excellent customer service skills, • Ability to multi-task effectively in a rapidly changing environment

Summary The IT Specialist provides comprehensive IT support and ensures efficient resolution of technical issues. Responsibilities include diagnosing and troubleshooting system problems, performing hardware and software maintenance, and managing user accounts and IT assets. Key functions include monitoring IT assets, ensuring compliance, and enhancing helpdesk efficiency to meet service level agreements (SLAs). Position Responsibilities and Accountabilities Technical Support and Issue Resolution • Serve as the primary point of contact for employees seeking technical assistance via phone, ticketing systems, instant messaging, and email., • Diagnose and troubleshoot computer system issues individually or in collaboration with team members, identify root causes, and implement effective solutions., • Perform PC and MAC upgrades, repairs, and maintenance, including license tracking and hardware/software configurations., • Follow up on outstanding requests to ensure timely and thorough resolution while maintaining service level agreements (SLAs)., • Provide technical guidance to end-users on IT tools, systems, and processes to reduce downtime and enhance productivity., • Enabling and disabling user accounts, ensuring efficient configuration and deployment of desktops and workstations using standardized OS images and software., • Monitor and manage IT assets, maintaining accurate inventory records and addressing hardware and software needs proactively., • Conduct onboarding for new hires, including hardware setup and training sessions to ensure effective use of IT systems and tools., • Research and recommend hardware and software solutions, evaluating vendor products for cost-effectiveness and quality., • Conduct routine audits to maintain compliance, ensure equipment availability, and identify optimization opportunities. Qualifications and Competencies • Strong troubleshooting, analytical, and diagnostic abilities, • Excellent interpersonal and teamwork skills, • Proven problem-solving, communication, and organizational skills, • Ability to stay organized and create clear, thorough documentation for processes and procedures, • Working knowledge of network devices, including switches, access points, and firewalls, • Willingness to learn new technologies, adapt to evolving support needs, and contribute to service-excellence goals, • Experience with warehouse systems (e.g., Zebra scanners, pack stations) is a plus, • Ability to perform heavy lifting (50+ pounds), • Ability to travel as needed Education and Experience • Bachelor’s Degree in Computer Science or Information Systems a plus, • Minimum 3-5 years of IT experience required, • Windows and MAC support required, • Must be well-versed in network configuration and troubleshooting, • Must be able to support Windows Server 2012 and up, • Active Directory, GPO, DNS, and DHCP experience, • Avaya IP Office experience is a plus

A client of ours, a global leader in the design, manufacture, and distribution of RF and microwave components and integrated assemblies, located in Melville, NY is looking for a highly skilled SAP Production Planning (PP) Solution Specialist with expertise in SAP S/4HANA Cloud implementations and deep knowledge of SAP Activate methodologies. The ideal candidate will be responsible for designing, configuring, and optimizing SAP PP solutions to support business processes and enhance overall efficiency. This role requires a strategic thinker who can collaborate with cross-functional teams to deliver high-quality SAP implementations. Note: Candidates are required to relocate to Melville, NY. Have 60 days after start to relocate. Key Responsibilities: • Lead and participate in SAP S/4HANA Cloud implementations, focusing on SAP PP module configurations and best practices., • Utilize SAP Activate methodology to drive project execution, including discovery, prepare, explore, realize, deploy, and run phases., • Analyze business requirements and translate them into functional specifications and solution designs., • Configure SAP PP functionalities, including demand management, MES, capacity planning., • Provide expertise in integration with other SAP modules such as MM, SD, and QM to ensure end-to-end process efficiency., • Collaborate with key business stakeholders to conduct workshops, user training, and change management activities., • Support system testing, including unit testing, integration testing, and user acceptance testing (UAT)., • Troubleshoot and resolve complex issues, providing post-go-live support and continuous improvements., • Keep up to date with the latest SAP S/4HANA functionalities and industry best practices. Qualifications & Skills: • Bachelor’s degree in information technology, Business, or related field., • 5+ years of experience in SAP PP implementation and support, with at least 2+ years in SAP S/4HANA Cloud., • Hands-on experience with SAP Activate methodologies and Agile project management principles., • Strong understanding of production planning, material requirements planning (MRP), shop floor execution, and capacity planning., • Experience in SAP Fiori applications and embedded analytics is a plus., • Ability to work in a fast-paced, dynamic environment with multiple stakeholders., • Strong analytical and problem-solving skills, with excellent communication and presentation abilities., • SAP PP or SAP S/4HANA certification is highly desirable. If interested, please apply, or reach out directly to . Aspire Technology Partners, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.

We're working with a growing trading-technology fintech in New York that builds advanced systems for banks and trading venues. Their platform provides a powerful framework and central event system that improves communication between financial applications, reduces technical debt, and helps prevent failures during critical market events. They are seeking a React Developer to help build modern, high-performance user interfaces that support real-time trading workflows. Responsibilities * Develop and maintain front-end applications using React, JavaScript, and TypeScript * Build reusable components and responsive UI features * Work closely with backend and product teams to deliver clean, intuitive interfaces * Optimize performance for real-time data and complex workflows * Contribute to code reviews, technical discussions, and ongoing improvements Requirements * 4+ years experience with React, JavaScript and TypeScript * Solid understanding of front-end architecture and component-driven design * Experience with real-time data or fintech is beneficial but not required * Strong problem-solving skills and attention to detail What's Offered * Dynamic and innovative engineering environment * Remote flexibility with a New York-based team * Opportunities to work on impactful trading-technology systems McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

COMPANY: TDK U.S.A. Corporation is the Regional Headquarters for the Americas of TDK Corporation, a global electronics company based in Japan, and publicly listed on the Tokyo Stock Exchange. TDK focuses on the demanding markets of information and communication technology, internet of things, and automotive, industrial and consumer electronics. TDK's comprehensive product portfolio features electronic components, sensors, power supplies, energy devices, and more. TDK has a network of design, manufacturing, and sales locations in Asia, Europe and the Americas, with global revenues of more than $12 billion. TDK employs more than 109,000 people worldwide, including more than 4,500 in North and South America. JOB DESCRIPTION: The Desktop Support Technician's role is to work closely with the Desktop Services team to set up and deploy laptops, write documentation, and resolve trouble tickets. • Image new and existing laptops via the standard imaging technology, • Create new Helpdesk Solutions for end-users and IT, • Write Clear and concise documentation for new and existing procedures, • Set up cubicles for new hires and contractors, • Work Helpdesk Tickets, which include hardware, software, OS, and account problems, • Support End-User software, connectivity, and services, • Ensure the integrity and security of enterprise data on client computers, files, and during data transfer in accordance with business needs and industry best practices regarding privacy, security, and regulatory compliance, • Manage printers and scanners, • Manage end-user accounts, permissions, access rights, and storage allocations in accordance with best practices regarding privacy, security, and regulatory compliance., • Identify, troubleshoot, and resolve hardware and software problems on workstations. Escalate incidents, as necessary., • Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases. QUALIFICATIONS: The successful candidate for this position must be able to perform each essential function satisfactorily with or without reasonable accommodation. The qualifications and working conditions listed below are representative of those required for the position. • College diploma or university degree in the field of computer science and/or, • Minimum of 2+ years of work experience in Desktop support/Helpdesk, • Certification in Microsoft Operating Systems or Networking is a plus, • Working technical knowledge of PC (Windows 7/10/11) and Mac, • Working technical knowledge of current systems software, protocols, and standards, including Office 365, Active Directory, Browsers, etc., • Hands-on software and hardware troubleshooting experience, • Experience documenting and maintaining configuration and process information., • Good understanding of the organization's goals and objectives, • Knowledge of applicable data privacy practices and laws, • Strong customer service orientation, • Proven analytical and problem-solving abilities, • Ability to effectively prioritize and execute tasks in a high-pressure environment, • Strong interpersonal and oral communication skills, • Adept at reading, writing, and interpreting technical documentation and procedure manuals, • Ability to conduct research into hardware and software issues and products as required, • Ability to present ideas and solutions in user-friendly language, • Highly self-motivated and directed, • Keen attention to detail, • Skilled at working within a team-oriented, collaborative environment COMPENSATION & BENEFITS: TDK U.S.A. offers a competitive salary and a comprehensive benefits package including medical, dental, 401(k), pension, life insurance, vacation, and 13 paid holidays. The starting annual base pay for this role is between 55,000 and 68,000 USD for Uniondale. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs, market demands. The base pay range is subject to change and may be modified in the future. TDK is an Equal Opportunity Employer

About AV Pros NY At AV Pros NY, we design, engineer, and integrate advanced audiovisual and technology systems for commercial, corporate, educational, and entertainment environments. Our team is passionate about delivering reliable, intuitive, and high-performance AV solutions that empower people to connect, communicate, and collaborate. We are seeking a skilled, hands-on AV Systems Programmer to join our growing engineering team in Hicksville, NY. The ideal candidate will have a strong background in AV programming, troubleshooting, and control systems integration, along with a passion for creating seamless, user-friendly experiences. Key Responsibilities • Programming & Integration Program, test, and deploy AV control systems using Crestron, Q-SYS and Extron platforms., • Develop automation code to ensure stable, efficient, and intuitive system operation., • Design and implement network-based AV and AV-over-IP systems for commercial and enterprise environments., • Build clean, user-focused graphical interfaces (GUIs) aligned with AV Pros NY design standards., • Integrate UC platforms (Teams, Zoom, Webex), codecs, digital signage, and BYOD systems. Commissioning, Testing & Support • Commission and validate newly installed AV systems, ensuring all components perform to design intent., • Perform in-house and onsite testing, troubleshooting, and system verification., • Utilize tools such as Crestron XIO Cloud and Q-SYS Reflect for monitoring and system management., • Deliver end-user training, documentation, and quick-start guides for seamless adoption., • Conduct preventive maintenance and implement updates to enhance performance and reliability. Collaboration & Documentation • Collaborate with Project Managers, Design Engineers, and Field Technicians to transform system designs into fully functional programs., • Produce and maintain accurate system documentation, including source code, configurations, and GUI screenshots., • Write functional narratives and daily task reports for internal and client records., • Mentor junior programmers and help establish company-wide programming standards. Innovation & R&D • Burn-in programming in R&D Lab, test code and GUI functionality in a controlled environment., • Develop and refine standard programming templates and commissioning workflows., • Participate in testing new AV and network automation solutions. Networking Responsibilities • Collaborate with the networking team to ensure secure, optimized connectivity across AV environments throughout the installation cycle. Qualifications Experience • 5–10 years of experience in professional AV programming, commissioning, and integration., • Proven expertise in Crestron, Q-SYS and Extron programming environments., • Strong understanding of AV system design, signal flow, and networked AV (AV-over-IP)., • Experience with UC platforms, audio DSP configuration, and enterprise-level AV/IT systems., • Experience programming and deploying Unifi network devices preferred. Education Certifications (Preferred) • Crestron Certified Programmer, • Q-SYS Level 2 or higher, • Dante Level 1 & Level 2, • CTS, CTS-I, or CTS-D, • Extron Control Professional Certification Nice to Have • Bachelor’s degree in Computer Science, Electrical Engineering, Audio Engineering, or related field preferred. Skills & Attributes • Strong proficiency in programming/scripting languages such as SIMPL, Lua, Python, and HTML., • Excellent problem-solving and analytical abilities with a sharp attention to detail., • Proficiency with Microsoft Office (Word, Excel, Outlook)., • Exceptional organizational and documentation skills., • Strong communication and client-facing abilities., • Self-motivated and able to work both independently and as part of a team., • Passionate about emerging AV and IT technologies., • Results-driven mindset with a focus on quality and reliability. Why Join AV Pros NY • Be part of a collaborative, innovative team that values craftsmanship, precision, and teamwork., • Work on cutting-edge AV, IT, and automation projects for top-tier clients., • Competitive pay, annual performance-based bonuses, and opportunities for certification and professional growth., • Access to training, mentorship, and continuing education., • Supportive company culture that rewards initiative, loyalty, and technical excellence.

Job DescriptionThe Role: As a Senior Software Engineer, you will play a crucial role in designing, developing, and maintaining our commodity/energy production, trading, and logistics products, in an agile environment. You will be responsible for collaborating with cross-functional teams, developers, product managers to deliver high-quality software solutions. You are expected to implement best practices in coding, testing, and deployment, ensuring scalability, performance, and security. Strong problem-solving skills, excellent communication, and the ability to adapt to new challenges in a fast-paced environment is essential for this role.Key Responsibilities • Design and develop software utilizing common coding standards and design patterns for API’s and interfaces in a variety of languages - C/C++, Java and/or C#, • Diagnose and debug new and existing software as part of our extensive trading system using Microsoft Visual Studio and other modern debugging tools, • Interact with the business experts and customers to understand the end user requirements and collaborate within engineering teams to build robust solutions, • Collaborate with local and remote team members across different time-zones, • Promote best practices in coding, design, and architecture, • Contribute to developing and refining development processes to enhance quality and productivity, • Coach and mentor junior members of the team, • Participate in architecture discussions to share experiences and provide advice, • Participate in stakeholder and customer conversations and demonstrationsRequired Skills, Experience and Qualifications:, • BS degree in Computer Science from a reputed university, • 6+ years of hands-on experience in coding and designing complex, enterprise, applications, • Strong programming skills in C, • Experience developing SQL and working with relational databases (Oracle, MSSQL), • Strong analytical and problem-solving skills, • Excellent communication skills, • Experience working in an agile team setting across different time-zones and countries, • Ability to coach and mentor junior members of the team, • Java and/or C# .NET experience is a plus, • Strong development experience using design patterns, object-oriented design, and SOLID principals, • Experience with developing financial or commodity/energy trading software is a plus

Job Description Join a team that feels like family — and works like a powerhouse. We’re a growing Business Finance company looking to expand our dynamic Technology Team with an experienced and business-savvy IT Associate. If you're passionate about solving technical problems, thrive in a collaborative environment, and have strong mastery of Salesforce along with excellent communication skills, we want to meet you. At our company, we operate like a close-knit family. We help each other succeed, support our customers with care, and encourage innovation at all levels. Your ideas are always welcome here. Compensation: $60,000 Responsibilities: As an IT Associate, you’ll play a key part in supporting both end users and our broader business technology needs. You’ll troubleshoot devices, manage onboarding and IT assets, support our Salesforce systems, and assist with IT projects that drive the company’s growth. • Provide first-level help desk support via phone, email, and in-person interactions, • Troubleshoot hardware and software issues across desktops, laptops, and peripherals, • Maintain and document the internal ticketing system and IT inventory, • Support onboarding processes, including account creation and device setup, • Assist with IT projects, including hardware/software deployments and upgrades, • Create and update IT documentation for technical and non-technical users, • Respond promptly to business-critical IT emergencies, • 1+ year of IT support experience, • Strong business acumen and ability to understand user needs, • Proficient in Salesforce (admin/support experience a major plus), • High School Diploma or equivalent, • Experience with Help Desk ticketing systems and IT asset tracking, • Strong communication skills — written and verbal, • Ability to multitask, stay calm under pressure, and resolve issues efficiently, • Attention to detail and a customer-first mindset Preferred: • 2+ years of IT support experience, • BA/BS in Computer Science or related certifications (CompTIA, Microsoft, etc.), • Experience with cloud/virtual servers, routers, firewalls, and switches, • Must be located within 20 miles of zip code 11747About Company What We Offer • A full suite of traditional benefits, including:, • Health Insurance, • Paid Time Off, • 401(k) Plan, • Paid holidays and vacation, • A work environment that feels more like home than an office, • Opportunities to grow, innovate, and advance within the company

Job Description We are hiring an EPIC Physician Billing Analyst to manage, configure, and optimize the Epic Professional Billing system. This role ensures accurate provider billing, claims processing, and reimbursement. The position starts onsite in Hicksville, NY, with a hybrid schedule after training (Monday, Tuesday, Friday in-office). Local candidates preferred. Key Responsibilities: • Configure and maintain Epic Professional Billing (Resolute) workflows, charge router, statements, workqueues, benefit engine, and collection agency processes, • Analyze and improve billing workflows for efficiency, • Provide end-user support and troubleshoot system errors, • Train staff on Epic billing processes and best practices, • Ensure compliance with CPT, ICD-10, and industry standards, • Bachelor's degree in Computer Science, IT, Computer Engineering, or related field, • Epic Professional Billing certification, • 3+ years of experience with Epic Professional Billing modules, • Strong knowledge of healthcare revenue cycle, medical billing, and insurance procedures, • Epic configuration and troubleshooting, • Microsoft Office (Word, Excel, Project, Visio, PowerPoint), • Medical, Dental, Vision (BCBS), • 401 (k), FSA, tuition reimbursement, • PTO, 9 holidays, 12 sick days

Job Description About Us MAX USA Corp is a leading manufacturer of professional-grade construction and industrial tools, serving customers across North America. Known for innovation, quality, and durability, our products include rebar tying tools, pneumatic nailers, and power-driven fastening systems. We are committed to helping professionals across multiple industries improve productivity and safety on the job. As part of the global MAX Group, we combine a rich history of engineering excellence with a forward-thinking approach to growth and customer satisfaction. Position Summary The Inside Sales Support Specialist plays a critical role in supporting our outside sales team and enhancing the customer experience. This position is responsible for lead nurturing, customer communication, and internal coordination, with a focus on driving sales growth and maintaining strong client relationships. The ideal candidate is proactive, detail-oriented, and passionate about contributing to a collaborative sales environment. Key Responsibilities • Lead Management & Qualification, • Upload and track leads in Salesforce.com, • Conduct outbound calls and emails to qualify leads, • Coordinate follow-ups and assist in closing opportunities alongside the outside sales team, • Log and monitor activity consistently in Salesforce, • Sales Support, • Identify sales opportunities within targeted markets, • Communicate daily with the MAX sales team and distribution partners, • Provide administrative and strategic support to outside sales reps as assigned, • Manage customer and end-user communications in a timely and professional manner, • Customer Relations, • Develop product expertise to answer dealer and customer inquiries, • Support customer service and assist with order entry as needed, • Help resolve issues related to accounts receivable for designated customers, • Special Projects & Collaboration, • Execute special projects at the request of sales leadership, • Uphold company regulations and standards in all interactions, • Education: High school diploma required; coursework in business or equivalent work experience preferred, • Experience:, • Proficiency in Microsoft Office Suite (Excel, Word, Outlook), • Working knowledge of Salesforce.com or similar CRM systems (preferred), • Previous experience in inside sales, cold calling, or lead generation is highly preferred, • Skills & Attributes:, • Strong attention to detail and analytical skills, • Excellent communication and interpersonal skills, • Demonstrated ability to support a team-oriented environment, • Inside Sales Experience, • Customer Service Orientation, • CRM Proficiency (Salesforce.com or equivalent), • Lead Qualification and Nurturing, • Daily use of computer and telephone systems, • Ability to work in a fast-paced, office-based environment

As a Customer Support Manager, you excel at the below core competencies. In this pivotal role, you'll oversee and inspire our Help Desk andApplication Support team, driving excellence in end-user support and application performance across our platforms. You'll be the strategic force behind streamlin

The Inventory Management Systems Analyst II will provide administration, maintenance, and end-user support for the company's Oracle EBS, OBIEE, and internal applications that are used for Inventory Management, Logistics, and Field Operations. Oracle EBS or equivalent ERP system applications: Invento

Job Description We are seeking a detail-oriented and focused individual who takes initiative as well as extreme pride in their work. The right candidate for this role will be a motivated team player who enjoys finding solutions to challenges through research and collaboration. Patience and strong communication skills are required as this role interfaces directly with client end users. The candidate must be able to execute goals and requirements quickly & efficiently. You will be responsible for effective provisioning, installation/configuration, operation, and maintenance of hardware systems and related infrastructure. Help Desk • Respond to and resolve service requests via phone, email, and remote tools., • Triage and escalate complex issues as needed., • Support end-user issues in Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)., • Troubleshoot desktops, laptops, printers, network connectivity, and mobile devices., • Perform Microsoft 365 onboarding and cloud migrations., • Assist with Fortinet firewall installs and configuration (under supervision if needed)., • Deploy and monitor endpoints via Datto RMM., • Contribute to IT documentation, diagrams, and process development., • 1–3+ years experience in IT support, ideally in an MSP., • Proficiency with:, • Microsoft 365 admin center (user/mailbox setup, license management)., • Windows 10/11 troubleshooting and setup., • Azure AD, Teams, SharePoint administration., • Networking basics: DNS, DHCP, IP addressing, VPN support., • Familiarity with PSA and RMM tools (Autotask, Datto RMM a major plus)., • Excellent verbal and written communication skills., • Hands-on experience with Fortinet firewalls (or other commercial firewalls)., • Understanding of RMM scripting or automation concepts. • Exposure to the full MSP lifecycle: support, projects, security, cloud., • High-impact environment — your work directly improves client operations., • No corporate bureaucracy — just real tech work in a close-knit team., • Competitive salary, room for growth, and a positive culture.We are a growing technology & Managed Service Provider (MSP). Signalbase, Inc. is a technology firm with extensive enterprise experience that we leverage to deliver industry-leading service to our clients. We keep security and cloud at the center of our solutions.\r\n Why Join Us?\r\n- Exposure to the full MSP lifecycle: support, projects, security, cloud.\r\n- High-impact environment — your work directly improves client operations.\r\n- No corporate bureaucracy — just real tech work in a close-knit team.\r\n- Competitive salary, room for growth, and a positive culture.

Job DescriptionCompany Description Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description Metro PT has an immediate full-time IT Support Specialist opening for a growing, dynamic healthcare company. They will work cross-functionally and will be responsible for building and maintaining desktop systems and supporting system software. This will include Windows PCs and laptops, printers, and mobile devices. The ideal candidate will be a positive and supportive member of the IT function, a self-starter, technically innovative, and who loves the challenge of solving problems and building solutions to help the company scale. This person has a “get stuff done”, customer service-focused mindset. We are looking for an organized, detail-oriented individual with high energy, someone who thrives in a tight-knit, fast-paced environment. This is a hands-on role with room for growth! This position will be based out of our HQ in Garden City, NY, with 20-30% local travel required. Must have a reliable mode of transportation to travel between locations! Essential Functions Networking * Assists in monitoring the Meraki networking environment and providing first-level support for any reported or identified issues. * Install Meraki networking equipment in new clinics. * Replace Meraki networking equipment during hardware refreshes or as required. * Provide first-level support for any connectivity-related issues, including working with various ISPs. Support * Provides first-level support to end-user technology requests via email, phone, and face-to-face interactions. * Complete assigned requests and incidents based on a ticketing system in a timely manner. * Provide technical support for workstations, laptops, printers, computer peripherals, and mobile devices, including Windows systems. * Provide support for enterprise applications and cloud-based services with a heavy emphasis on MS365. * Provide technical support for meetings, events, and presentations as needed. * Ability to solve technical and system issues with little to no supervision. Asset Management * Follow company IT Asset Management procedures for the purchasing, receiving, deploying, supporting, and decommissioning of company technology assets. * Configure and deploy IT assets to new users. Travel * Travel between local clinics (and non-local as necessary). Qualifications * Associate degree in a related field, or equivalent work experience in lieu of a degree. * Min. 2 years of desktop end-user hardware support experience. Bonus points for experience within a healthcare organization! * Ability to solve technical and system issues with little to no supervision. * A team player who brings positive energy and experience to a collaborative team environment. * Knowledge and experience with Windows 11 and mobile platforms. * Strong working knowledge of the MS365 platform is a must. * Ability to organize multiple tasks and priorities for project time management with little supervision. * Strong written and verbal communication skills at all levels (i.e., Executives and High-Touch Specialty Departments) * Ability to quickly diagnose and resolve customer computer-related issues. * Self-motivated individual with a desire to enhance their knowledge and continually develop their skillset. * Understanding of current technologies and best practices in the information technology industry. * Solution driven! * Project Management experience is a huge plus. * CompTIA A+ is a plus. * Must possess a valid and clean NY driver’s license, and reliable transportation to travel between Metro locations as needed.

Job DescriptionWe are looking for a skilled Desktop Support Technician to join our team in Uniondale, New York. In this role, you will collaborate with the Desktop Services team to ensure the seamless setup, deployment, and maintenance of laptops, as well as provide technical assistance to resolve user issues. The ideal candidate will have hands-on experience in troubleshooting hardware, software, and connectivity problems while maintaining documentation for processes and procedures. Responsibilities: • Prepare and image new and existing laptops using standard imaging tools., • Develop clear and comprehensive documentation for both new and established procedures., • Configure workstations and cubicles for new employees and contractors., • Address helpdesk tickets related to hardware, software, operating systems, and user accounts., • Provide support for end-user software, connectivity issues, and general IT services., • Maintain the security and integrity of enterprise data on client computers and during data transfers., • Oversee and manage printers, scanners, and other peripheral devices., • Administer user accounts, permissions, and storage allocations in line with privacy and security standards., • Diagnose and resolve workstation hardware and software issues, escalating complex incidents as needed., • Implement and recommend updates, patches, and reconfigurations for software and hardware systems.• A degree in computer science or a related field, or at least 2 years of experience in desktop support or helpdesk roles., • Certification in Microsoft Operating Systems or Networking is preferred., • Proficiency in PC systems (Windows 7/10/11) and Mac environments., • Familiarity with Office 365, Active Directory, web browsers, and other system software standards., • Demonstrated expertise in troubleshooting both software and hardware issues., • Experience in documenting configurations and maintaining procedural information., • Solid understanding of data privacy regulations and industry best practices., • Strong customer service skills paired with analytical and problem-solving abilities.