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Description Healthcare Enterprise is looking for a Hands on Lead/Manager for their telecommunications team to join their team with their Unified Communications telecommunications group. This person will report directly to the Director of Telecommunications for the entire Hospital system. This group is a big team and they will be the support of the large end user environment of about 10,000 mobile devices and UC enterprise network. They could sit at multiple locations, some being North central Bronx Hospital or Bellevue Hospital or others that they support so needs to be flexible. This person will manage a team of 15 or more techs as well as support all UC service requests in Central office the Service-Now ticketing system. Participate in the evaluation of products and the use of communications equipment (UC, MDM, cabling equipment. They will handle procurement, coordinates oversees telecom and network repairs and problem resolution by vendors and processes.a They will also perform project and non‐project related tasks and activities to support team goals and objectives as well as manage mobile phone recycle and inventory program Sort, file and maintains alphabetical, numerical, and subject filing systems. They will also add information and adding new staff/information and systems performance. Will maintain inventory of telecommunications devices and prepare a list of supplies to be ordered. Maintain all emergency telecommunication documentation and perform monthly invoice analysis, validation, and payment approval on wireless invoices to ensure compliance with vendor contracts. Will manage Service now ticket queue for both PBX and mobile and UC devices and perform monthly audits to determine if we should select a more cost‐effective plan, or need to update our mobile catalog, and communicate concerns to managers. The Manager of Administration will provide technical and application support, demonstrate competent IT literacy, and ability to support the technology and applications in the functional areas (Clinical, Business Applications, Financial and Infrastructure Applications) the person in this role is responsible for the on-going support at level 2. Below is all that this manager will be involved in and should have a strong understanding around: • Understands the flow of information through the Financial, Business, Clinical and Infrastructure applications, • Responsible for documenting, researching and troubleshooting reported issues and requests, • Fosters a business-oriented culture and mindset driven by continual service improvement techniques, • Identifies and acts on opportunities for continuous improvement, • Understanding critical business process for supporting EITS Applications, • Triage requests or issues to ensure that our service level agreements (SLA) are achieved, • Assist with the Enterprise Service Desk call volume when needed, • Receive, prioritize, document and actively resolve end user help requests and Incidents, • Triage requests and Incidents to ensure accurate transfers and escalation, per service level agreements (SLA), • Track open tickets and monitor ticket progress per SLA, close ticket items when resolve, • Follow escalation and paging procedures to ensure SLAs are being met, • Provide support and services to users, seeking to resolve as many tickets as possible at level 1 and 2, • Provide a positive experience to users through meeting and exceeding customer expectations, and engendering confidence that tickets will be resolved, • Supervise and monitor staff, • Plan, assigns and reviews the work of subordinates., • Directs the preparation of departmental budgets in conjunction with other departmental managers., • Coordinates the activities of the various segments of the department to assure timely and economical completion of projects., • Directs the preparation of cost estimates for current and proposed projects, reflecting the cost of equipment, man and machine hours required., • Establishes, reviews and controls documentation standards, including the development and control of forms., • Directs the collection and analysis of data and reports concerning departmental operations, methods, personnel utilization, space and equipment., • Monitor daily quality of tickets, • Perform other duties and/or special projects as assigned Skills MDM, Mobile, Carrier Billing, service now, Management, Carrier negoitiations, budgeting, team reviews, servicenow, service-level agreement, mobile device, telephony, Project management, Help desk, unified communications Additional Skills & Qualifications • A Baccalaureate Degree in Business Administration, Finance, Accounting or related fields; and,, • Five years of progressively responsible experience in the fields of administration, office management, methods analysis, systems analysis and documentation, forms designs and control, two of which shall have been in data processing and management information systems. Job Type & Location This is a Contract to Hire position based out of Brooklyn, NY. Pay and Benefits The pay range for this position is $55.00 - $60.00/hr. Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n • Medical, dental & vision\n, • Critical Illness, Accident, and Hospital\n, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n, • Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n, • Short and long-term disability\n, • Health Spending Account (HSA)\n, • Transportation benefits\n, • Employee Assistance Program\n

Job Purpose: Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly and concisely, particularly when under pressure. Technical proficiency, excellent problem-solving skills, professionalism, and solid communication skills are a must. The support specialist will also need to be comfortable working in a fast -paced environment with a demanding user base and should be passionate about delivering continuous improvement across our technology platform. Duties & Responsibilities: • Serve as the first point of contact for customers needing technical assistance., • Must work East Coast Market hours, • Manage trouble calls via our ticketing system, phone, remote, and desk side visits to ensure courteous, timely, and effective resolution of end user issues, • Troubleshoot hardware, Windows 10, Windows 11 and application issues, • Install and upgrade software, setup hardware and configure systems and applications such as MS Office, One Drive, Zoom, softphones, turrets, printers, scanners, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco phones, • Install and manage Spyware/Malware tools, • Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay, • Provide first level network support and troubleshooting for both wireless and wired configurations, • A basic understanding of Active Directory at the Organization Unit level, • Troubleshoot Cisco Phone systems / Video conference Requirements & Qualifications: • Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support., • Experience with incident management/ticketing system like ServiceNow, • Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365, • Experience with System Center Configuration Manager/Endpoint Manager, • Experience with patch management and application deployment, • Expertise troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones and WIFI devices, • Ability to thrive in a fast-paced environment and work effectively under pressure, • Experience providing ongoing support to C-suite executives, • Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred, • High school degree required; college degree strongly preferred, • Must be willing to get MS900 certification Important Notes: • Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity. Compensation: • BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs., • The current estimated base salary range for this role is $85,000.00 - $115,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. Disclaimer: .

Innovation Attorney I'm partnering with a leading professional services firm to recruit an Innovation Attorney to support the evolution of how legal services are delivered across the organisation. This role is well suited to a practising lawyer / former practising lawyer who enjoys combining legal expertise with process improvement and technology-enabled change. You'll work closely with senior lawyers, business stakeholders and technical teams to identify friction points in transactional work, design practical solutions, and see them through from concept to adoption. The position offers genuine exposure to strategic decision-making and the opportunity to shape more efficient, scalable ways of working. Key Responsibilities • Develop and maintain an innovation and product roadmap aligned with practice priorities, • Partner with lawyers to identify unmet needs and opportunities for improvement, • Translate legal workflows into clear requirements for technology or process solutions, • Evaluate, pilot and implement legal technology tools and workflow enhancements, • Lead rollouts, adoption initiatives and user enablement activities, • Manage external vendors and support data-driven performance tracking Candidate Requirements • J.D. qualified, • At least 2 years' experience in a large law firm, ideally in corporate or finance work, • Demonstrated interest in legal innovation, operations or technology, • Ideally worked in a Big Law firm delivering Innovation projects, or a Consultancy firm that have delivered multiple technical transformations for Law Firms / Legal Departments, • Strong stakeholder engagement and communication skills, • Ability to manage multiple initiatives in a fast-paced environment, • Detail-oriented, proactive, and comfortable seeing projects through end-to-end This role follows a hybrid working model and requires regular in-office presence 3 days a week in their Manhattan or Boston offices

Job Title: Clinical Business Analyst Location: New York, NY 10016 Duration: 2 Months with a strong possibility of extension Schedule: 9:00 AM-5:00 PM Pay Range: $55 to $60/Hour. Job Description: • Hospital seeks a Clinical Business Analyst to support clinical and operational performance through data analysis and workflow optimization., • The role partners with clinical, IT, and administrative teams to translate business needs into effective system solutions., • Analyze healthcare data to identify trends, gaps, and quality improvement opportunities., • Develop dashboards and reports to monitor KPIs, regulatory compliance, and patient care outcomes., • Support EHR enhancements, system testing, implementation, and end-user training., • Facilitate process improvement initiatives to enhance efficiency and patient experience., • Ensure compliance with HIPAA and accreditation standards. Required Experience: • 3–5 years of healthcare analytics, clinical informatics, or business analysis experience required., • Strong SQL, reporting tools, EHR knowledge, and communication skills are essential. Education: • Bachelor’s degree required, master’s preferred. “Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors”

Technical Account Manager - Full Time, New York, NY As a Technical Account Manager, you will be a key point of contact for ViewLift’s valued clients, primarily focusing on our strategic accounts. This dynamic role combines building strong client relationships with providing critical technical support to ensure clients success and satisfaction with ViewLift's product and platform. Responsibilities • Client Relationship Management: Build and nurture strong, trusted relationships with a portfolio of assigned clients, ensuring their ongoing satisfaction and success with ViewLift’s products., • Proactive Engagement: Implement proactive communication plans to regularly connect with clients, anticipate their needs, and address potential challenges., • Customer Advocacy: Serve as the primary advocate for your assigned clients, understanding their business objectives and ensuring ViewLift's solutions help them achieve their goals., • Technical Assistance: Provide direct technical assistance to customers via phone, email, or Slack for OTT applications, ensuring timely issue resolution., • Troubleshooting & Incident Resolution: Troubleshoot technical issues with applications by analyzing log files, error messages, and user reports. Investigate and resolve incidents following standard operating procedures (SOPs) to identify root causes and implement effective solutions., • Incident and Feature Request Logging, Monitoring and Prioritization: Log and monitor incidents, prioritizing and managing them through to resolution. Track and manage, ensuring proper documentation and coordination with development teams for resolution., • Cross-functional Collaboration: Collaborate closely with internal support teams, development teams, and third-party partners to escalate and resolve complex technical incidents., • Change Management: Participate in change management processes to review and assess proposed changes to OTT applications, ensuring client impact is considered., • Knowledge Base Contribution: Create and update knowledge base articles, FAQs, and troubleshooting guides to empower clients and internal teams., • Process Improvement: Identify and suggest areas for improvement in processes, tools, and systems related to OTT application support, promoting continuous efficiency and use of AI and Automation., • Quality Assurance: Participate in quality assurance activities, including testing new features and verifying fixes before deployment., • Performance Monitoring: Monitor client satisfaction and product usage data for your assigned accounts. Requirements • Education: Bachelor’s Degree in Computer Science or an equivalent field., • Language Skills: Excellent verbal and written communication skills in English., • Experience: Minimum 2 years of experience in customer support or clients success roles for Enterprise or SaaS-based applications., • Availability: Availability for night shifts, including weekends, holidays, or on-call support., • Tools: Experience with Content management systems and ticketing tools and CRM systems., • Interpersonal Skills: Strong interpersonal and customer service skills in a team-oriented environment., • Technical Understanding: Understanding of streaming devices and products like Roku, FireTV, Apple TV, Samsung/LG TV, etc., • Preferred: Candidates with a background in OTT Support, content management system and SaaS client success are strongly preferred. About ViewLift ViewLift is a global leader in digital content distribution, empowering media companies, sports leagues and teams to monetize their content across every screen. Our end-to-end OTT (Over-The-Top) video streaming platform enables clients to launch and grow their businesses with branded native applications on major devices including web, mobile, TV-connected devices, Smart TVs, and gaming consoles. We provide a comprehensive, purpose-built technology stack that includes robust content management systems (CMS), advanced analytics, personalization engines, and flexible monetization models (AVOD, SVOD, TVOD, and hybrid options). Our clients include Monumental Sports Network, NHL, NBA and MLB teams (including the Vegas Golden Knights, Chicago Bulls, Seattle Mariners and more), Professional Fighters League, LIV Golf, and many others across sports, media, and entertainment. Job Type: Full Time • Work Location: In Office

12-Month W2 Contract (No Visa Sponsorship/No Student Sponsorship/No C2C) Onsite daily in New York, NY (10004) Pay up to $40/hr. (No PTO and No Paid Holidays) The ideal candidate will have a solid background supporting both Mac and Windows enterprise environments (over 500 end users), with a stronger emphasis on Mac. Experience supporting SaaS applications such as Okta, Slack, Google Workspace, Github, Gitlab administration, GenAI LLM platform administration are needed. White-glove support supporting VIPs/executives is highly preferred. The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory. Responsibilities: • Be the face of IT to corporate employees in the respective office location., • Ensure that the physical IT technology in the office is operational (e.g. AV rooms, wifi, badge readers, cameras, etc)., • Oversee the suite of collaboration tooling in use and ensure end users have great experiences using the tools provided., • Work to improve the procurement and asset management practices for IT hardware and software., • Be responsible for the physical inventory of computer assets, and ensure the local equipment is tracked efficiently and securely., • Work with Finance and IT leadership to manage budgets and costs for IT spend., • Work with the broader IT team to provide training, documentation, and learning opportunities to peers and IT staff on support processes and techniques., • Execute standard Onboarding & Offboarding processes for employees joining and leaving the company., • Engage directly with employees and internal users who are experiencing IT related service issues. Resolve incidents such as network access, hardware break/fix, and software related problems as well as execution of defined service requests (e.g., installing licensed software, provisioning user access to software applications)., • Use defined escalation processes to escalate support issues that require staff with specialized skills or higher-level administrative permissions to resolve., • Utilize standard operation procedures (SOPs) to perform routine tasks and work with engineering teams to define new SOPs for common support functions., • Participate in after-hours, on-call support rotation. Required Skills: • 3+ years of IT end user support experience in a Mac focused environment (80% Mac/20% Windows), • Prior experience providing Desktop Support at Tier 2 levels as well as being in an active member of an on-call support rotation., • Experience using desktop imagining and MDM tools, such as Intune, SmartImager, Imperious, and SmartDeploy., • Thorough knowledge of PC hardware, PDA devices, desktop software, Windows 10 and 11, O365, anti-virus, internet browsers, and network connectivity., • Hands-on experience working with and updating support tickets in a ticket management platform such as ServiceNow, Zendesk, or Jira., • Customer focused approach to delivering excellent service and support to internal customers. The estimated pay range for this position is USD $39.00/Hr. - USD $40.00/Hr. Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.

Luxury brands corporation is looking for a Desktop Support Engineer for their Midtown NYC HQ. • Provide Level 1 & 2 Technical Support thru ServiceNow ticketing system., • Ensure master inventory is updated with any changes, • Participate in various retail and corporate IT projects i.e., Rollouts / Updates, • Keep up to date with technological developments related to the industry., • Understanding of MS Office Suite/0365/Active Directory troubleshooting., • Schedule Dell/HP engineers to conduct repairs & maintenance updates., • Utilizes the KB and other support documentation to identify, isolate, diagnose and resolve end user technical problems. Provide information and status updates as needed/requested., • Strong written & verbal communication skills to properly collaborate with technical teams and business community., • Strong organizational skills, • Basic network understanding of office and boutique environment

Lincoln Medical and Mental Health Center is one of New York City’s premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women’s Health in addition to more than eighty (80) specialty services. At Lincoln, the safety and comfort of our patients is our number one priority. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Purpose of Position: Under varying levels of direction and expertise, is responsible for the on-going assessment, design, development and implementation of system-wide clinical systems. Specifically, collect and transform large quantities of information into meaningful business requirements; develop and modify requirements documentation for the design and implementation of clinical information systems; critically evaluate information from various sources; distinguish user needs from actual business needs and partner with business users, project managers, programmers, consultants and IT leadership in optimizing the scope, benefits and risks of actual and proposed projects as well as assist in managing stakeholder expectations. Examples of Typical Tasks: 1. Analyze and document business requirements and processes; communicate requirements to technical personnel through the construction of basic conceptual data, process models and flowcharts, and technical specifications., 2. Interview end users, stakeholders, and project sponsors in order to assess business and clinical needs; create business, functional, and technical requirements document based on captured data and, in accordance with departmental protocol/standards., 3. Convert information gathered into specific details including data sources, data and user types, interface components, interface navigation needs, reporting needs and administrative system needs., 4. Define external interfaces, constraints, quality issues and other non-functional requirements., 5. Provide project management team with identified risks, concerns, and ambiguities discovered during the gathering of requirements; assist team in developing solutions., 6. Partner with project managers to complete requirements documentation, in accordance with project schedule., 7. Plan, organize, facilitate, and lead meetings and workgroups as well as oversee and execute follow-up activities., 8. Ensure software development team accounts for all defined technical requirements, in coordination with quality assurance team. Ensure that all quality standards comply with internal policies and industry standards., 9. Document changes to baseline requirements through standard change control process. Document software test plans, technical requirements, release notes, user and training guidelines and other materials., 10. Plan, coordinate, and support unit acceptance testing and subsequent deployments, in coordination with other team leaders., 11. Perform end user and application support functions including problem solving and resolution of application function defects. Provide systems and application training., 12. Develop and execute project presentations., 13. Participate in special projects, as required., 14. Provide training to and serve as a mentor for junior clinical business analysts and/or other appropriate project team members; manage and evaluate work products for assigned team members., 15. Participate in the development of various departmental training initiatives., 16. Interview junior clinical business analysts and/or other appropriate project team members. Minimum Qualifications: 1. A Masters degree or advanced clinical degree from an accredited college or university; or, 2. A Baccalaureate degree from an accredited college or university and one (1) year of experience gathering and documenting business, clinical, and/or functional requirements for software applications development and implementation in a clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics or related area; or, one (1) year of experience in a relevant clinical and/or healthcare administration role/function; or, 3. A satisfactory combination of education, training, and experience., 4. Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area(s) listed above, may be credited on a month-to-month basis toward the required work experience for a total of one (1) year., 5. AIS (Injury Severity Scoring) certification required Departmental Preferences: • Trauma experience from a Level 1 or Level 2 verified Trauma Center, • Trauma Database/Coding experience preferred (NTRACS, Trauma One, Lancet, ESO, etc.), • AIS (Injury Severity Scoring) Certification REQUIRED, • Trauma Registry Course Completion Required, • RN License and BLS

Business Systems / Project Manager (B2B Marketing Focus) We are seeking an experienced Business Systems / Project Manager with a strong background in B2B marketing environments to support cross-functional initiatives, optimize business systems, and drive strategic execution. This individual will play a key role in aligning business needs with technical solutions while collaborating across teams. Key Responsibilities • Review, analyze, and evaluate business systems and user needs, • Translate business requirements into functional specifications and system solutions, • Partner with stakeholders to align systems and processes with overall business strategy, • Lead cross-functional initiatives from planning through execution, • Develop detailed documentation including user requirements, workflows, and system processes, • Collaborate with technical teams to design, develop, and enhance systems, • Drive project timelines, deliverables, and stakeholder communication, • Provide leadership and direction to team members and project contributors Task Breakdown / Work Style • 15% – Meetings and stakeholder alignment, • 40% – Independent, heads-down work (analysis, documentation, planning), • 45% – Cross-functional collaboration and team-based execution Top Required Skills (Must-Have) • B2B experience (marketing-focused environments strongly preferred), • Project management experience (end-to-end delivery), • Cross-functional partnership experience (working across business and technical teams) Qualifications • Bachelor’s degree in Business, Information Systems, Marketing, or related field, • 6–8+ years of relevant experience in business systems analysis, project management, or similar roles, • Strong understanding of business systems, workflows, and process optimization, • Proven ability to lead projects and influence stakeholders, • Excellent communication, documentation, and problem-solving skills, • Ability to work independently while collaborating across diverse teams Ideal Background • Experience in B2B marketing project management environments, • Strong track record of partnering with both business and technical teams, • Comfortable operating in fast-paced, collaborative settings with multiple priorities What You’ll Bring • Strategic thinking with the ability to connect systems to business outcomes, • Strong leadership and organizational skills, • Creativity and flexibility to solve complex problems, • Ability to manage ambiguity and drive results

This position is only open to W2 candidates who do not need sponsorship now or in the future. The Technical Department is looking to add to the team!!! Job Description: The Medical Informatics Clinical Systems Analyst will play a pivotal role in bridging the gap between clinical practice and the applications that support the clinical teams. This position is responsible for analyzing, designing, implementing, and supporting clinical information systems to enhance patient care, improve efficiency and optimize workflow. Key Responsibilities: • Clinical System Optimization: Collaborate with clinicians and IT teams to optimize the use of electronic health records (EHRs) and other clinical systems. Identify areas for improvement, develop strategies to enhance workflow efficiency, and provide training and support to end-users, • System Design, Implementation, Maintenance and Support: Develop and implement clinical information systems and Clinical decision support tools to improve the quality and consistency of care. Develop and maintain system documentation, user manuals, training materials and workflows. Provide ongoing maintenance for existing clinical systems., • Data Analysis and Reporting: Utilize data analytics techniques to extract meaningful insights from clinical data. Develop reports and dashboards to monitor key performance indicators and identify trends., • Interoperability and Data Exchange: Collaborate with other healthcare organizations to facilitate the exchange of health information. Participate in interoperability initiatives and ensure compliance with relevant standards and regulations., • Project Management: Lead and participate in HIT implementation projects, including planning, execution, and evaluation. Manage project timelines, resources, and risks to ensure successful outcomes., • Change Management: Develop and implement change management strategies to minimize disruptions during system implementations and upgrades. Provide effective communication and training to ensure a smooth transition., • Regulatory Compliance: Stay current with healthcare regulations and ensure that HIT systems and practices comply with relevant standards, such as HIPAA and Meaningful Use., • Advanced degree in nursing, medicine, or a related field., • Masters Degree in Health Informatics or related field preferred, • Certification in clinical informatics (e.g., CPHIMS) preferred., • Proven experience in clinical informatics, with a strong understanding of EHRs (Meditech, Athena) and other clinical systems., • Knowledge of data analysis and reporting tools., • Strong project management and organizational skills., • Familiarity with healthcare industry standards and regulations (eg: HIPAA), • Excellent communication and interpersonal skills., • Ability to work independently and as part of a team.

Business Analyst, Data Insights G-III Apparel Group Department: Data & Analytics Reporting To: VP Data Insights Location (On-Site): New York, NY - Fashion District About G-III Apparel Group, Ltd. | ___ G-III Apparel Group is a global leader in design, sourcing, manufacturing, distribution, and marketing. We bring excitement and confidence to customers through the fashion we create. With more than 30 owned and licensed brands, including some of the most recognized names in global fashion, our success is driven by entrepreneurial thinking, operational excellence, and strong industry partnerships. Position Summary The Business Analyst, Data Insights will act as a high-visibility strategic partner and primary liaison between our business departments and the Data Insights team. Reporting to the VP Data Insights, you will bridge the gap between technical complexity and fashion-forward business growth by managing requests, troubleshooting operational issues, and delivering actionable insights that influence our global strategy. Key Responsibilities • Strategic Liaison & Support: Act as primary point of contact for business units (Sales, Production, IT, Finance, Marketing, Ecommerce), managing change requests and troubleshooting daily data challenges, • Insight Generation & Root-Cause Analysis: Analyze complex data to identify trends and perform deep-dives to explain the “why” behind performance shifts, providing clear visibility to leadership, • Workflow & Requirements Documentation: Build deep content knowledge on how business users interact with data. Document high-level workflows and translate them into clear, actionable technical requirements, • Solution Development & Validation: Define and validate transformation logic for reporting and analytics. Partner in the development process to ensure proposed solutions address core business needs, • Testing & Implementation: Develop and facilitate user acceptance testing (UAT) plans. Provide end-user training to support successful implementation and adoption across the brand., • Process & Governance: Proactively identify data quality issues and recommend sustainable solutions that align with established data governance standards., • Executive Readiness: Prepare data visualizations and “executive-ready” briefing materials for the VP to present to senior leadership. Qualifications Required: • Bachelor’s degree in Business, Economics, Finance, Computer Science, or a related field, • 3+ years of Business Analyst experience, ideally within the Retail, Fashion or IT sectors, • Proficiency in Data Visualization and BI Design using Power BI, • Experience supporting operations across wholesale, retail, and eCommerce channels, with an understanding of multi-channel business dynamics, • Experience with Azure platform, • Solid understanding of Data Modeling, dashboard optimization, and transformation logic, • Strong ability to document business processes and translate messy data into structured insights, • Ability to build strong relationships and bring about cooperation from cross-functional teams and technical stakeholders, • Agility to manage multiple priorities in a fast-paced environment Preferred: • Proficiency in SQL for data extraction and familiarity with Python or R for automation, • Understanding of industry-specific KPIs like sell-through, inventory turn, or e-commerce metrics, • Experience building “what-if” models to help evaluate the impact of business or vendor changes What We Offer • Competitive base salary and performance-based incentives, • Comprehensive medical, dental, and vision benefits, • 401(k) with company match, • Paid time off, holidays, and company-sponsored wellness benefits, • Employee discounts across G-III brands, • A collaborative, entrepreneurial work environment with career growth opportunities Compensation Salary Range: $90,000 - $100,000 (commensurate with experience) Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transparency Law. G-III’s owned brands include DKNY, Karl Lagerfeld Paris, Donna Karan, Vilebrequin, Sonia Rykiel, G.H. Bass, Bass Outdoor, Andrew Marc, Eliza J., G-III Sports and more. G-III holds licenses for Calvin Klein, Tommy Hilfiger, Cole Haan, Dockers, Guess?, Kenneth Cole, Levi’s, Vince Camuto, Margaritaville, and others. The company also operates retail stores for DKNY, Karl Lagerfeld Paris, and Donna Karan.

What You'll Do: • Provide general desktop and end-user support for hardware and software issues., • Respond to and resolve incident and service requests through ticketing systems., • Support MS Office Suite and backend Office environments., • Manage and troubleshoot MS Intune and Active Directory., • Maintain office technology and remote management tools., • Provide Level 1 & Level 2 enterprise support., • Edit and maintain documentation related to applications and hardware environments., • Support standardized procedures to meet objectives and deadlines., • 5+ years of enterprise desktop support experience required, • Bachelor's degree preferred; without a degree, 5 additional years of experience required, • Experience supporting executive-level stakeholders preferred, • Strong understanding of standardized IT support procedures, • Excellent communication and professionalism in fast-paced environments • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Posting Type Hybrid Job Overview AtRelativity, we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by more than 13,000 organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects. The Product Management team is looking for aGroup Product Managerwith strong product management and communications background to creatively solve for the needs of our customer base. You will be responsible for creating and executing a product vision for a portfolio of products. To help, you will manage a team of ProductOwnersand together you will partner on managing the full product lifecycle from strategic planning to tactical execution. A successful candidate must be energized by building deep customer empathy, collaborating with design and development, discovering opportunities through data analysis, and creating and communicating progress through leading indicators. Focused on Relativity's Data Extensibility products, you will be responsible for helping create innovative solutions which empower clients to create, manage and leverage data in RelativityOne that drive custom workflows and tailored AI solutions.You will represent the portfolio at conferences and speaking engagements as an expert in the field. You will help lead a team of skilled PMs focused creating exceptional user experiences and actualizing the vision and strategy you lay forth. This is a high-impact role for a technical product leader who deeply understands both developer and end-user workflows and the critical role custom data plays in creating AI-first platforms. You will drive the evolution of our custom data strategy in support of rapidly changing user needs and our quickly evolving platform. Job Description and Requirements Role Responsibilities Job Description and Requirements * Set Strategic Direction:Define the long-term roadmap for ourdata extensibility offeringwhichenables clients to bring incustomstrategicdatathataddsimportantcontext to their cases and drives action. * BringCustomerCentricity:Lead your team infrequentlyconnecting with the customer tocrystallizepain points andbuildroadmapswhichbalanceimmediate customerneedswithlongtermneeds of thebusiness. * ChampionDevelopersandEndUsers:Deeply understand and advocate for both developer and end user personas,ensuring Relativity builds the right APIs, tools, and UI workflows to satisfy theirdiverseneeds. * Collaborate Cross-Functionally:Work closely with peers across product, engineering,securityand finance to ensure alignment between platform capabilities and business needs; particularly close partnership with AI. * Measure and Optimize:Define key success metrics for adoption, performance, efficiency, and reliability - and drive continuous improvement through data-driven prioritization. Job Responsibilities * Craft and shape the product strategy and portfoliothat both impacts and is shaped by cloud and AI transformationwitha cohesive roadmap that encompasses product, technology, and adoption. * Clearly communicate product vision, strategy, and roadmapto a range of audiences from internal/external stakeholders, senior leaders, and customers with varying levels of technical acumen. * Lead with a data- and KPI-driven approach,utilizingboth qualitative and quantitative data from deep user, customer, market, competitiveinsightand data to articulate clear long-term product vision,identifynew strategic opportunities, and gain organizational buy-in. * Manage effectively via Objectives and Key Resultsalongside leading indicators of product health and project success; drive tactics based on insights from portfolio metrics and reporting. * Discover and deeply understand bothdeveloper and end userneedstoidentifyopportunities andproposesolutions thatexpand the value they derive from Relativity. * Craft thoughtful adoption & enablement strategiesfor successful and productive adoption ofcapabilities. * Lead research and proposals to drive build/buy/partner decisions; work collaboratively with design and development tovalidatedirection and solution; work with product marketing on go to market strategies. * Own the operation of your portfolio, including managing customer roadmaps, capturing customer feedback signals, and reporting outcomes clearly and succinctly. * Model and exemplify being a great people leaderas well as mentor and coach junior team members, help improve the team's operations, and contribute to team-wide initiatives. * Adaptableplayerandcoachfor your team members and portfolio. * Buildand owncomprehensivesolutionswhichconsistentlydelight customers,coveringeverything from product functionality tohelp documentationandSupportteaminteractions. Minimum Qualifications * 10+ years of experience in product management or working closely with product managers to delivergreat valueto engineers as customers * 3+ years of experience inspiring, managing, and coachingProduct Owners asdirect reports * Proventrack recordof quantifiable, measurable impact withchampioning custom data/workflows * Strong technical fluency - able to engage in architecture discussions, understand tradeoffs, and influence technical direction. * Experiencebuilding highly customizable data platform experiences thatpower AI and/ordrive action * Excellent communication and storytelling skills, with the ability to inspire teams and gain executive alignment. * Familiarity and comfort with data,including the ability to use data to analyze andmonitorproduct health, set goals, back up assumptions, and track success. * Strong tactical execution with the ability to handle multiple projects simultaneously * Detail-oriented without losing focus on strategy and big picture objectives * Excellent communicator and presenter, both written and verbal * Solid understanding of software development lifecycle and agile * Bachelor'sdegree in Business, Computer Science, Engineering, or Design or comparable work experience. Preferred Qualifications * Strong technicalexpertisein microservice architecture and one or more cloud platforms * Direct/prior experience as a software engineer or workingclosely withmanaging highly technical product solutions * You are excited and curious abouthighly complexproblems, systems, and interactions * A team player with proven ability tovalidatesolutions and deliver features frominceptionto delivery Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $166,000 and $250,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Required Skills: Business Development, Collaboration, Innovation, Leadership, Market Analysis, Market Strategy, Mentorship, Product Lifecycle, Product Management, Stakeholder Management

At Henderson, we're about more than just buildings We're about the people, experiences, and potential found inside. We're a company of problem-solvers and innovators known for our technical excellence and ability to come up with out-of-the-box solutions. We love the process of bringing buildings to life. And we're changing the industry by integrating the building design and construction process. As an ESOP, each of our employee-owners are an essential part of our mission to lead the industry in innovation, sustainability, and client experience. With a vision to build a better world, Team Henderson has a people-first culture and diverse portfolio of world-class facilities. It's What We Do We provide total building system design services across multiple high-growth markets for industry leaders. You'll get to use your talent to work on projects for some of the biggest names in mission-critical, higher education, sports, healthcare, grocery, restaurant, and retail within the sectors we serve in business, community, grocery, health, retail, & venue. It's How We're Different We're about more than just buildings. We're about you. You, and the hundreds of passionate employee-owners who make us who we are. We've always been committed to providing an inclusive workplace where people can bring their full self to work and helps people reach their full potential - both as professionals and individuals. Together, we dream up innovative solutions for industry-wide problems, design spaces that become landmarks, and toast the good life at our happy hours. Take a peek into what makes us different here: Henderson Engineers is looking for a Lead Integrated Automation Designer to join their Strategic Consulting team. About Integrated Automation at Henderson: Integrated Automation brings the many technology systems that keep a facility running into one coordinated, interoperable data layer. Rather than treating each system as a standalone "black box," Integrated Automation focuses on open standards, shared data models, and common user interfaces so owners can monitor, control, and optimize every asset as a single, data-rich platform that supports business goals such as occupant experience, sustainability, resilience, and lifecycle cost reduction. Lead Integrated Automation Designer A Lead Integrated Automation Designer turns that vision into reality. They spearhead the end-to-end design of the building technology stack, from requirements discovery, coordinating with all disciplines, through construction and turnover: • Discovery & Strategy - Engage owners and stakeholders to translate operational goals into functional requirements, data strategies, and performance metrics., • System Architecture - Lay out the software, network and data architecture that unifies BAS, power, lighting, security, AV, and other OT systems; ensuring secure and structured data is at the forefront of our designs., • Coordination & Documentation - Work with internal and external stakeholders to integrate control sequences, points lists, and interface standards into construction documents., • Technology Selection - Evaluate and select hardware and software platforms that meet scalability, cost, and resiliency targets. Required Qualifications: • Bachelor's degree in relevant field of engineering (ie: mechanical, electrical, fire protection or architectural) and 11 years of relevant experience, or 13 years of experience without degree required., • Professional Engineering (PE)license may be counted toward 1 year of direct experience., • High School Diploma or General Education Degree (GED) required., • Advanced knowledge and proficiency in engineering design, A&E industry, codes, design guides and standards relating to a broad range of practices, projects and/or program types required., • Knowledge of earned value, contracts and construction processes and methods required., • Proficiency in Revit and Bluebeam Revu required., • High technical aptitude: ability to learn, understand and utilize various systems and processes. Comfortability with training others on systems and processes., • Effective verbal and written communication skills; ability to communicate with designers at all levels in a clear and concise manner., • Effective critical thinking and problem-solving skills., • Team oriented and willingness and ability to function in a highly collaborative environment, in group projects and leading less experienced designers. Ability to also work independently as needed., • Adapts to changing work environments, priorities and organizational needs., • Ability to prioritize and execute multiple tasks in a dynamic environment., • Ability to give and receive constructive feedback and adjust to coaching., • Proficiency with Microsoft Office suite and engineering design software applicable to your discipline or focus., • Must be a self-starter, proactive and willing to teach, manage and/or help others as needed. Preferred Qualifications: • Completion of FE exam, LEED and/or WELL accreditation highly preferred. Let's Talk Perks We take care of our people. As a Henderson employee, you'll enjoy some pretty awesome perks. Trust us, your friends will all have work envy. Culture Flexible Work Hours (Because we all need to balance work and life.) Casual Dress Code (Be yourself, please.) Paid Volunteer Time (We literally pay you to volunteer.) Paid Parental Leave (Because we know both parents deserve to be there for a new child.) Health and Wellness Initiatives (Get Fit and Stay Fit.) Receptive and Forward-Thinking Leadership (Our doors are always open.) Clear Career Path Options (We want you to excel.) Benefits Industry-leading 401K match and profit sharing (When the company succeeds, we all share in that success.) Employee Stock Ownership Plan (Yes, our employees are the owners.) Paid Training for Professional Development (We'll pay for the time you take getting better at what you do.) Performance Bonuses (When you do well, we reward you for your work.) Comprehensive and Extensive Insurance (We've got you covered.) Paid Term Life and Disability (We've got your family covered, too.) Health Savings Account & Flexible Spending Accounts (We'll help you take advantage of tax savings.) Paid Time Off and Sick Time off (Take a break. You deserve it!) Financial Wellness & Coaching Program (Financial security makes you a happier team member.) More information can be found here - ___. Henderson Engineers, Inc. and Henderson Building Solutions are EEO Employers/Vet/Disabled and participate in the E-Verify program. Applicants for positions with Henderson Engineers/Henderson Building Solutions must be legally authorized to work in the United States, and verification of eligibility will be required at the time of commencement of employment. All offers will be contingent upon completion of the hiring process including verifications and background checks as required for employment. To all recruitment agencies: Henderson does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of Henderson without a prior written search agreement will be considered unsolicited and the property of Henderson. Please, no phone calls or emails. NOTICE TO CANDIDATES: RECRUITMENT FRAUD ALERT Henderson representatives conduct all email communications exclusively through a company email address that ends with @hendersonengineers.com, @hendersonbuilding.com. We extend offers of employment only after a comprehensive interview process and will never ask you for a payment of any sort nor offer one for any reason. Henderson will not ask any applicant to purchase equipment, nor offer to reimburse any applicant for expenses incurred prior to employment. We will not request personal information until a legitimate offer of employment has been extended. If you suspect a recruitment attempt is fraudulent, you should cease communications. All legitimate job opportunities are posted on our company website's careers page.

Role Overview: If you are a Desktop Support professional looking for an opportunity to display your technological knowledge and excellent end-user customer service skills, then we would like to meet with you! The Desktop Support Specialist will have the primary responsibility for providing support to end-users on a variety of IT issues, in an effective and timely manner. The Desktop Support Specialist will be the first point of contact for IT support in their office, as well as support other Cornerstone Research offices as needed. A successful candidate for this role must be able to communicate and interact with both technical and on-technical users. At Cornerstone Research, you will be part of a thriving, 1,000-strong team that spans nine offices, comprises more than 55 nationalities, and leads the industry in its commitment to develop team members across all levels. Inc. Magazine has recognized Cornerstone Research three times as a Best Workplace for its outstanding employee engagement, collaborative culture, and professional growth opportunities. You'll Love It Here If You: * Embrace learning and continuous improvement * Set and strive for a high bar of excellence * Believe that teamwork leads to success: ask us what it means to be #onefirmfirm! * Take pride in always doing your best work, even if it's harder or takes longer * Are passionate about what you do How You'll Help Our Team Succeed: • Provide excellent local support to end-users and firm-wide during a daily mailbox shift, • Responsible for tracking problems from the beginning through resolution for all tickets received during mailbox shift and/or assigned directly to you, • To promptly, completely, and accurately adopt all documented procedures and workflows presented in desktop support meetings, • Provide competent, service-oriented support and resolve problems to end user satisfaction, • Perform meeting set-ups, including video conferences with other offices and clients., • Coordinate with teammates and administrative teams to resolve issues and provide technical support for meetings., • Perform installations, adds, moves, and changes for PCs, monitors, printers and related peripherals, • Provide on-call support for weekends in rotation, • Configure and deploy IT equipment and devices and manage inventory tracking, • Maintain, analyze, and troubleshoot software and computer peripherals, • Full disk encryption for laptops and desktops, • Archive restores, • RSA setups & troubleshooting, • Hardware repair, • Password resets/account lockout, • Provide clear and concise time estimates for assigned tasks What You'll Need to Be Successful: * 3+ years IT experience in a Help Desk capacity required; in a professional services firm preferred * Excellent HW troubleshooting and diagnosis skills * Expertise in supporting Windows 7 in large scale enterprise Windows Active Directory Environment. * Proficient knowledge of CLI, VPN and wireless technologies * Proficient knowledge of LAN/WAN networking technologies * Ability to thoroughly follow SOP, checklists, and other instructions * Working knowledge of: Windows 10 and Office 2010/2016 * Excellent knowledge of conference room equipment and support * Comp TII A+ certification preferred * MTA-Microsoft Technology Associate-current Windows version preferred * Dell Hardware Certification a plus * High school diploma, or equivalent combination of education and experience Cornerstone Research is offering a competitive market base salary for this position. The base salary range represents the low and high end of the salary range for this position in all eligible locations. This range may differ based on your geographic location and cost of living considerations. At Cornerstone Research, we believe compensation is more than just a base salary. We offer a competitive total compensation package that includes an annual performance bonus and comprehensive benefits such as flexible options for healthcare, paid time off, and retirement savings. Relocation assistance is not offered for this position. New York: $61,200 - $78,500 Who We Are: Cornerstone Research provides economic and financial analysis and expert testimony in all phases of commercial litigation and regulatory proceedings. We work with a broad network of testifying experts, including leaders from academia and industry, who are recognized for their depth of knowledge, accomplishments, and research. Our staff consultants contribute expertise in economics, finance, accounting, and marketing, as well as business acumen, familiarity with the litigation process, and a commitment to produce outstanding results. We're looking for passionate individuals who share our firm's core values and can bring varied perspectives and experiences to our team. The firm's uniquely collegial, supportive atmosphere makes Cornerstone Research a great place to work. We invest in our people in a host of ways, from providing meaningful learning and development opportunities to organizing memorable social events. To many, our culture and our people are the most exciting, enriching aspects of a Cornerstone Research career. Equal Employment Opportunity: Cornerstone Research provides Equal Employment Opportunities to all employees and applicants for employment without regard to legally protected categories, such as age, sex, gender, gender identity, race, color, creed/religious belief, medical condition, predisposing genetic characteristics or genetic information or testing, disability, marital status, pregnancy status, military status, veteran status, arrest or conviction record (except where permitted by law), sexual orientation, ethnic background, citizen status, ancestry, national origin, or any other consideration protected by federal, state or local law.

About NYC Health + Hospitals/Coler NYC Health + Hospitals/Coler is an 815-bed nursing facility with a 5-Star CMS Quality Rating located on Roosevelt Island, nestled between Manhattan and Queens. Coler offers long term and subacute care, rehabilitation, and a dedicated memory care unit, comprised of 150 beds featuring an acclaimed music and memory program. The facility features a robust rehabilitation therapy program with expansive gym space for residents. Coler also offers full time physician staff, psychiatry, dental services, an onsite 8-chair dialysis den for hemodialysis, and on-site medical clinics to meet the clinical needs of its residents. From more than 600 Nursing Homes, Coler ranks #5 in Newsweek’s Best Nursing Homes in New York 2024; and also received a 2024 Silver Beacon Award for Memory Care. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Duties & Responsibilities Reporting to the Director of Capital Budget and Contract Control, is responsible for supervising, coordinating and executing the management of multiple capital projects for the Post-Acute Service Line. Supports collaborative development with various business teams and drives process improvements for the successful management of the overall project lifecycle, supporting provision of all deliverables from inception to completion. Essential Functions • Manage all aspects of assigned capital projects from initiation through closeout including but not limited to budgets, schedules procurement and quality control., • Work with the facility staff on facility construction projects. Including: scheduling, adherence to job specifications, quality of work placed, safety, and regulatory compliance, • Provides direct supervision and coordination of design consultants and contractors as required by ongoing projects. Including review of design documents, not limited to drawings and specifications, for compliance with Central Office standards, end user programs, facility standards and needs, regulatory agency requirements and codes to ensure the projects are completed within budget and planned schedules., • In conjunctions with Director, facilitates RFP processes, and procurement requests including drafting scopes for design RFPs, contractor scopes of work and coordinating consultant responsibilities and tasks., • Develops and submits budget reports and variances as required. Assures that adequate funds are budgeted and funds are available. Reviews schedules, budgets, and progress reports and provides regular updates to supervisor and stakeholders., • Conducts regularly scheduled site walks and ensure project is in adherence with NYC H+H procedures and regulatory requirements., • Track project documentation and maintain records in systems such as Kahua., • Support invoice review, change order evaluation, and project reporting., • Prepare meeting minutes, presentations, and regular status updates., • May coordinate additional project administration tasks as required., • Requires Travel to the 5 Post- Acute Facilities Minimum Qualifications 1. Master’s Degree from an accredited college or university in Business or Public Administration, Healthcare Management, Engineering, Social Sciences, Physical Sciences or a related discipline; and four (4) years of progressively responsible experience in projects and programs management, execution, and implementation, two (2) years of which must have been in the administration, management and/or execution of projects and programs of various complexities, including work in health care program planning, research, design or a related area; or, 2. Bachelor’s Degree from an accredited college or university in one of the disciplines as listed in 1 above or a related discipline; and five (5) years of progressively responsible experience as described in 1 above, three (3) of which must have been in the administration, management and/or execution of projects and programs of various complexities, including work in health care program planning, research, design or a related area; or, 3. Bachelor’s Degree from an accredited college or university in a discipline listed in 1 above or in a related discipline; and possession of a valid, professional certification listed below; and four (4) years of experience as described in 1 above, two (2) years of which must have been in the administration, management and/or execution of projects and programs of various complexities, including work in health care program planning, research, design or a related area. a. Project Management Professional (PMP). b. Program Management Professional (PgMP). c. Certified Associate in Project Management (CAPM). d. Lean Six Sigma (LSS), green belt or above. e. Certified ScrumMaster (CSM). f. SAFe Agilist (SA). Department Preferences • Professional Judgment & Decision-Making: Must be a self-assured professional with the ability to exercise sound judgment and practical decision-making in complex project scenarios, • Experience in Project Management: At least 6 years of progressively responsible experience in project management, with a preference for candidates who have experience working in healthcare or related sectors. Demonstrated expertise in managing projects with varying complexities and budgets is essential. Experience in long-term care facilities is a plus but not required., • Effective Communication: Excellent communication skills with the ability to present clear, concise recommendations and timely advice to executive leadership, including the CFO and other key stakeholders. Proven ability to engage effectively with diverse teams., • Technical Proficiency: Proficiency in Microsoft Project and/or other project management tools for task assignment, scheduling, and tracking project progress. Proficient in Microsoft excel, word, powerpoint with ability to effectively track and monitor project timelines, deliverables and milestones., • Regulatory & Compliance Knowledge: Must be knowledgeable in healthcare regulations and/or how to source health care regulations, laws governing accounting, quality control, code enforcement, as well as any other regulatory requirements impacting capital projects in healthcare settings.

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position]. Job Profile At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Digital Product Manager Lead Senior within PNC's Digital Channel- Retail organization, you will be based in Pittsburgh, PA, Philadelphia, PA, Cleveland, OH or New York, NY. Responsibilities require time in the office or in the field daily (Five days a week). As a Digital Product Manager Lead Senior on the Mobile team, you will be responsible for leading efforts to create a world-class experience for the PNC Mobile app. This role will include two key product management focused responsibilities: -Leading the strategy and execution of PNC’s digital mobile app. -Identifying opportunities to improve PNC’s mobile app and work with product and engineering teams to deliver from inception through launch The candidate must have: -A strong product management background, with several successful examples of carrying an idea through the product management lifecycle from beginning to end. -Experience working with an agile team including engineering and design as a product owner -Critical thinker who is detail oriented and analytical -Passionate about delivering quality customer experience and getting things done -Strong leadership and ability to “take it and run”, demonstrating initiative and the ability to move projects forward even in uncertain or ambiguous situations. -Experience with Jira and Figma An ideal candidate will have: -Experience with launching a Bank and/or Fintech’s Mobile App -Digital product management experience -Experience with managing high performing teams You will need to collaborate with many different internal organizations across the enterprise to drive change and create world class experiences in our mobile app. You will work closely with experience designers, product owners, developers, scrum masters, line of business and other stakeholders, and risk governance partners. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. • Drives digital strategy across business segments to optimize digital experience, leveraging design thinking and other best practices., • Monitors the marketplace to assess digital experience trends and results in order to recommend new digital experiences or enhancements to existing experiences. Prioritizes and decisions recommendations. Drives business case development., • Develops and designs the features of new or existing digital experiences to take advantage of an identified market need or opportunity. Manages the development, production, roll-out or promotion of digital experiences., • Partners with key stakeholders including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders to ensure all digital experiences meet their strategic goals. Partners with Marketing to Develop in product-specific marketing initiatives. May participate in client facing activities. As part of the first line of defense, supports risk management, compliance, and audit needs., • Drives business, financial, and customer experience results of new and existing products and effectively recommends modifications in experiences and/or marketing to improve results. May coordinate and/or coach Product Managers and Associates. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions., • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Agile Web Development, Business Requirements Documentation (BRD), Data Visualization, Digital User Experience, Employee Engagement, IT Architecture, JavaScript, Wireframing Business Acumen, Competitive Environment, Data Gathering and Reporting, Design Thinking, Effective Communications, Innovation, Knowledge Of Product Line, Marketing Strategy and Positioning, Product Development Life Cycle, Project Management, Solutions Development Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Bachelors No Required Certification(s) No Required License(s) Base Salary: $114,500.00 – $202,150.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Generally, this opening is expected to be posted for two business days from 03/20/2026, although it may be longer with business discretion. PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit ___. If an accommodation is required to participate in the application process, please contact us via email at ___. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. Refer to the ___ to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position]. Job Profile At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Digital Product Lead within PNC's Retail Lending organization, you will be based in Pittsburgh or Philadelphia PA, Wilmington DE, Washington DC, Tysons Corner VA, or New York, NY. PNC is seeking to transform its Retail Lending business, and as a Digital Product Manager Lead, you will play a critical part in this journey. You will lead the discovery and delivery of customer and employee experiences across our Consumer and SMB Card portfolio for Fraud and Card Replacement. We are seeking candidates who are passionate about customer experiences, driving innovation through technology, product strategy and have a track record of delivering results. The successful candidate ● Will collaborate with the Senior Product Owner and Business Stakeholders to define the vision, roadmap, features and releases for Credit Card customer journeys ● Will collaborate with the Senior Product Owner and Business Stakeholders to identify the best solution for the customer needs by conducting research, designs, prototypes, and other exploration activities. ● Will develop in-depth understanding of the end-to-end customer experience and needs as well as business vision and strategy to inform scrum team backlog prioritization ● Will focus on a holistic approach to create products and services in all channels and for external and internal customers. ● Will be responsible for defining, refining, accepting, and prioritizing stories according to business value, risk, stakeholder priorities, and complexity. ● Will own and maintain one scrum team’s backlog to streamline execution. Will partner with BSAs, Tech Leads and Scrum teams to execute upon this work. ● Will be responsible for setting the priorities of the sprint and ensure the team aligns and agrees on a final sprint plan. ● Will participate in the program and team events including quarterly planning, demos, daily scrums, sprint planning, sprint review, and retrospectives. ● Will manage activities for completion and proper documentation of business requirements and validate metrics as appropriate for methodology and Enterprise controls. ● Must be self-directed with strong analytical, problem-solving, negotiation, written and verbal communication skills. ● Has good business sense and technical foundation to establish priorities and appropriate tradeoffs for system functionality and performance. ● Will work with the team with a MVP philosophy to deliver frequent, reliable, desirable and scalable software solutions. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. • Executes digital strategy across business segments to optimize digital experience, leveraging design thinking and other best practices., • Monitors the marketplace to assess digital experience trends and results in order to recommend new digital experiences or enhancements to existing experiences. Prioritizes and decisions recommendations. Supports business case development., • Develops and designs the features of new or existing digital experiences to take advantage of an identified market need or opportunity. Manages the development, production, roll-out or promotion of digital experiences., • Partners with key stakeholders including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders to ensure all digital experiences meet their strategic goals. Participates in product-specific marketing initiatives. May participate in client facing activities. As part of the first line of defense, supports risk management, compliance, and audit needs., • Supports business, financial, and customer experience results of digital experiences and effectively recommends modifications in experiences and/or marketing to improve results. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions., • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Agile Web Development, Business Requirements Documentation (BRD), Data Visualization, Digital User Experience, Employee Engagement, IT Architecture, JavaScript, Wireframing Business Acumen, Competitive Environment, Data Gathering and Reporting, Design Thinking, Effective Communications, Innovation, Knowledge Of Product Line, Marketing Strategy and Positioning, Product Development Life Cycle, Project Management, Solutions Development Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Bachelors No Required Certification(s) No Required License(s) Base Salary: $65,000.00 – $164,450.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Generally, this opening is expected to be posted for two business days from 02/05/2026, although it may be longer with business discretion. PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit ___. If an accommodation is required to participate in the application process, please contact us via email at ___. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. Refer to the ___ to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

About Us At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work in 2025 for the sixth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs. Overview The Product Owner is a product champion and key leader accountable for business value and outcomes, building a product mindset, and driving end-to-end delivery of strategic imperatives across agile development teams. A strategic thinker with a knack for execution, this individual distills product vision and strategy into actionable plans and ensures ongoing delivery of measurable value. The Product Owner is a passionate user advocate and proxy, engaging with internal and external customers to understand needs and experiences and represent these in the shaping and evolution of products. As a true business partner, the Product Owner collaborates with team members, product and program leaders, end users, customers, and other stakeholders in prioritizing and refining content, managing dependencies, measuring team and product outcomes, demonstrating impactful business value, and enabling meaningful continuous improvement. Responsibilities • Effectively synthesizes and translates product and program strategies and vision into actionable delivery plans for their dedicated agile development team, • Responsible for end to end value delivery and outcomes at the team level, collaborating with product leaders, IT partners, business leaders, and stakeholders to ensure teams are building the right thing at the right time., • Acts as a customer advocate and proxy, engaging with internal and external customers to understand needs, optimize feedback mechanisms, and incorporate outcomes in product scope and design., • Conducts and participates in market and competitive research efforts, introducing applicable findings in development of product initiatives., • Collects, refines, and analyzes relevant data for informed decision making. Employs an economic view, assessing cost, benefit, and business value in determination of team priorities., • Cultivates a product mindset, ensuring team-level understanding and alignment with product strategy throughout development and innovation activities, navigating ambiguity, and embracing change., • Owns, manages, and regularly prioritizes the user story backlog. Refines features and user stories in collaboration with the Product Manager and Business Analyst., • Leads demonstration of business value and guides teams through agile ceremonies, program planning, defect remediation, and continuous improvement activities., • Proactively manages team-level dependencies, adapting delivery plans and communicating impacts as appropriate. Knowledge and Requirements • Understanding of the P&C insurance industry, product line or domain and aptitude for continued learning, • Strong collaborative and stakeholder management aptitude; appreciation for diverse perspectives, • Proficiency in customer and user engagement, • Proficiency in market and competitive research, • Strong problem-solving capability, Intellectual curiosity, and development-focused mindset, • Proficiency in data collection and analysis and ability to apply in effective decision-making, • Comfort and aptitude in navigating ambiguity, • Strong ability to effectively operate at both strategic and tactical levels, • Strong understanding of and experience with product and software development lifecycles, • Knowledge of and practical experience writing and refining agile requirements, • Knowledge of and practical experience with agile methodologies and tooling, • Knowledge of and comfort working with regulated products, • Highly proficient written and verbal communication skills Education and Experience • College degree preferred, • 3+ years of business analysis experience, • 3+ years of experience in insurance line of business role Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our ___. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs. Pay Range USD $116,000.00 - USD $151,000.00 /Yr. Additional Information Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions. For Massachusetts Applicants It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Position Summary: Join our mission to transform pharmacy benefits and healthcare navigation as a SeniorFullstackSoftware Developer. You will lead the delivery of complex, end-to-end features-building responsive, accessible UIs with React/TypeScript/Next.js and implementing reliable Python APIs (FastAPI/Flask with SQL).You'llpartner with product and design to refine requirements, define clear API contracts, and raise the bar on testing, CI/CD, performance, and security (OAuth 2.0/OIDC). Position Responsibilities: • Lead design and implementation of user-facing features and backend services., • Build accessible, performant UIs with TypeScript,React (React Router /Next.js,HTML, and CSS, • Implement robust REST APIs in Python (FastAPI/Flask); design schemas and write efficient SQL., • Define clear API contracts and patterns; ensure consistency across services and UIs., • Own quality: automated tests with Jest, React Testing Library, and Playwright; thorough code reviews and documentation., • Improve build and release pipelines (Vite/Webpack, GitHub Actions) and support deployments on AWS., • Monitor and troubleshoot productionissues;drive reliability and performance improvements., • 6+ years of experience buildingfullstackweb applications, including leading features or projects., • StrongexpertisewithReact (React Router /Next.js) andrenderingstrategies (CSR/SSR/SSG), TypeScript, HTML, and CSS., • Solid backend experience with Python (FastAPI/Flask), REST API design, and SQL/schema design., • Hands-on with Jest, React Testing Library, Playwright; CI/CD with GitHub Actions; familiarity with AWS., • Understanding ofweb security and authentication (OAuth 2.0/OIDC) and secure coding practices., • Clear communicator who collaborates effectively across product, design, and engineering., • Healthcare/HIPAA experience is a plus. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

Summary of Position • Provide Claims project management oversight to ensure that outcomes are within defined parameters of cost, efficacy, and timeliness., • Collaborate with all levels of functional area management to effect desired outcomes related to Claims projects., • Serve as technical and business content expert for claims; and as Claims subject matter expert both within Claims Operations oversight and with external support areas., • Support the Claims Department with ongoing efficiency improvements; perform project management, resolve problematic claims processing issues utilizing research and analysis to determine root causes; identify and recommend corrective actions;ensure successful system and procedural modifications., • Work directly with support areas (IT, Legal, Compliance, PFO, Customer Service and the Cognizant Claims Tower) as indicated based on outcome of research/analysis. Job Responsibilities • Serve as liaison between Claims functional group(s); provide guidance, directions, recommendations for issue resolution; assist with implementation of solutions; provide process improvement recommendations., • Collaborate with end users to identify impediments to accuracy/productivity; provide direction on possible solutions., • Lead cross-functional teams (Payment Integrity, Provider Claims Resolution, Grievance and Appeals, Provider Network Management, Customer Service) to track/monitor the resolution of Claims Issue (medical, hospital and dental) for HMO/PPO claims (Facets)., • Monitor/Analyze claims issues to identify trends, inefficiencies, and potential risks. Prepare a mitigation plan to resolve outstanding claims issues. Work with other functional areas to provide expertise and guidance where appropriate., • Lead cross-functional teams, collaborating with business stakeholders, IT, and other departments to prioritize projects, ensure effective project execution and claims issue resolutions., • Clarify benefits, review procedural documents and system/benefit/contract configurations to determine validity of inquiry; interface with Cognizant Claims & Analytics, IT, external vendors and other departments to address/ resolve identified issues., • Contribute to the development of business and technical requirements for system enhancements to mediate between theory and real impact to user, and corporate projects and workflow changes., • Participate in the development, deployment and ongoing maintenance of new technologies for Claims processing for PPO/HMO claims., • Ensure all claims projects adhere to healthcare industry regulations and standards, such as HIPAA and other relevant guidelines. Implement strategies to improve claims processing efficiency and accuracy. Review requirements, test scenarios and provide feedback and approval on the results., • Assist with impact analysis of production issues prior to system implementations and provide information to management and/or business partners; review technical requirements document., • Participate in QA/UAT Test plan reviews ensuring problematic or specific scenarios are included in the test plan., • Participate in implementation walkthroughs and review related procedural documents prior to "go live" date ensuring training needs have been identified and communicated to all affected parties., • Manage high priority/high visibility processing project requests to completion as assigned., • Participate in corporate projects, interdepartmental projects and meetings as the Claims representative., • Manage receipt and assignment of projects from Provider Network Management and Customer Service which require review/reprocessing., • Work with Cognizant Claims Tower to manage adjudication of problematic claims until system modifications are completed; vet workarounds and document workarounds to support staff education., • Participate in review of current procedure documents (CMORE documents) that are due for annual review; identify needed updates., • Contribute to corrective measures associated with Quality findings and remediation opportunities., • Recommend and facilitate implementation of changes to procedures and policies that result in improved operational efficiencies. Facilitate implementation of workflow changes within Claims Tower and between support departments to improve operational efficiency., • Request ad-hoc reports and oversee completion to ensure appropriate data is presented as per request., • Bachelor's Degree, • Project Management (PMI) or Six Sigma/related certification preferred, • 4 - 6+ years' experience with claims, claims support, vendor oversight, analytics and/or UAT management required, • Health plan industry experience required, • Proven track record of successfully managing medium to large (division/department) projects required, • Experience in staff and process management in positions with a history of increasing responsibility required, • Additional years of experience and/or training/certifications may be considered in lieu of educational requirements required, • Experience utilizing metrics and analytics to define and verify outcomes and performance relative to SLAs required, • Health plan functional, operational, analytic and/or UAT domain expertise required, • Strong communication skills (verbal, written, presentation, interpersonal) required, • Proficiency in MS Office (Word, Excel, PowerPoint, Outlook, Teams, etc.) required Additional Information, • Requisition ID: 1000002775, • Hiring Range: $68,040-$118,800

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. Analyzes business and technical processes to formulate and develop new and modified business information processing systems. Develops, maintains, and establishes operational specifications for systems considering such things as information flow, volume, ad hoc reporting, analysis and document format. Represents the business unit to define requirements and business cases for the technology developments. Coordinates with business and technology teams ascertaining system requirements, such as program functions, output requirements, input data acquisition, execution of users acceptance and may coordinate testing, and system techniques and controls. Requires knowledge of computer system capabilities, business processes, and workflow. Essential Functions Systems Technologies Leadership * Drive definition of future state solution architecture by establishing strong business relationships, creating a strategic roadmap for realizing the vision, and articulating technology impact to business processes and the overall function. * Provide strategic oversight of relevant technologies and platforms. * Monitor industry & technical trends and recommend appropriate technologies and platforms to accommodate evolving regulatory requirements, user needs and business and functional requirements. * Lead the development, support and rollout of relevant technologies and platforms. * Accountable for overall quality and delivery of technology solutions. Application Support and Operations Management * Manage the development, deployment, monitoring, maintenance, upgrade, and support of relevant and platforms with business and IT and stakeholders as required. * Oversee provision of end-user services, including technical support services. * Coordinates and monitors support activity daily. * Escalates major incidents within the IT organization and/or cloud provider. * Communicates support status on a regular basis. * Ensure managed service partners are meeting established SLAs. * Oversees SaaS provider system and support performance. * Manage IT assets and software components and liaise with infrastructure teams for hardware and equipment asset management, as required. * Assist in negotiations and administer vendor, outsourcer, and consultant contracts and service agreements, as required. Requirements * Education, Work Experience, and Domain Knowledge * College diploma or university degree in the field of computer science, information science, management information systems, or business administration. * 5-7 years related work experience in pharmaceutical domain designing, implementing, and supporting Enterprise-grade Revenue Management (Contracting, Gov't Pricing) oriented technical solutions (e.g., Model N Powered N) meeting complex business requirements. * Minimum 4 years' experience supporting /administering Model N Power by N SaaS platform. * Leadership and Teamwork * Demonstrated skills in helping negotiate priorities and resolving conflicts among project and functional stakeholders. * Demonstrated ability to influence and drive adoption of new technologies, processes, and solutions. * Communication, Organization and Problem-Solving Skills * Strong problem-solving and software triage skills with ability to work cross-functionally in a fast-paced and rapidly changing work environment to dissect root cause of issues creating the best solution for Eisai considering quality, cost, and speed requirements * Excellent written and verbal communication skills and strong cognitive ability especially with respect to understanding, documenting, and describing complex technical subjects. * Excellent interpersonalandcollaborativeskills with astrong customer-centricfocusare necessary. * Strong project management with ability toplan,organize, prioritize, and work effectively in aconstantlyfast paced andchangingdynamicenvironment. * Eisai Core Values * Consistent demonstration and embodiment of Eisai company core values Collaboration, Excellence, Innovation, Integrity, Passion, Patient/Stakeholder Centricity. * Information Technology Planning, Analysis, Design, Architecture and Management * The ability to work at all levels of the organization to develop a vision for platform roadmaps and maintain consensus around the strategic direction allowing us to meet Eisai business needs. * Strong understanding of project management principles and Systems Development Life Cycle standards and familiarity with agile software delivery methodologies such as Scrum. * Experience in managing application / system changes in accordance with computer system validation, 21 CFR Part 11 and GxP policies and /or Regulatory Controls (e.g., SOX- Sarbanes-Oxley) Eisai Salary Transparency Language: The annual base salary range for the Manager, Americas Revenue Management Platform IT is from :$123,600-$162,200 Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan. Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills. Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit ___. Certain other benefits may be available for this position, please discuss any questions with your recruiter. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans. Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information:

Role Overview: If you are technically savvy and looking for an opportunity to showcase your data management and reporting skills, then we would like to meet with you! This role will be responsible for the technical administration and oversight of our Talent systems and technology platforms - inclusive of the learning management system, 360 Assessment platform, Performance Management database, staffing and talent acquisition systems. The Talent Technical Coordinator will ensure the smooth operation and maintenance of these systems, provide technical support and troubleshoot as needed. Additionally, this role will work to optimize the use of these tools, developing and implementing processes (including reporting, dashboards, system data integration) to enhance the user experience, improve data integrity, and support the organization's talent initiatives. The role will partner with the Talent team in support of operational execution of ongoing initiatives. At Cornerstone Research, you will be part of a thriving, 1,000-strong team that spans nine offices, comprises more than 55 nationalities, and leads the industry in its commitment to develop team members across all levels. Inc. Magazine has recognized Cornerstone Research three times as a Best Workplace for its outstanding employee engagement, collaborative culture, and professional growth opportunities. You'll Love It Here If You: * Embrace learning and continuous improvement * Set and strive for a high bar of excellence * Believe that teamwork leads to success: ask us what it means to be #onefirmfirm! * Take pride in always doing your best work, even if it's harder or takes longer * Are passionate about what you do How You'll Help Our Team Succeed: • Support Talent technology including the applicant tracking system, learning management system, performance management system and staffing management tool by pulling data, building reports, and updating configurations., • Interpret data, manage system upgrades and deliver information as needed., • Support the Performance Management System including good documentation practices, initiating review requests, monitoring status of reviews and completion rates, quality assurance, data integration and tracking, creating data visuals for review cycles., • Investigate and resolve any data or system inconsistencies or discrepancies., • Assist in identifying new additional technology solutions and manages upgrades to current systems as needed., • Develop materials for users and administrators to enable accurate and efficient use of the systems. What You'll Need to Be Successful: * 2+ years of experience, in a professional services firm preferred, * The desire to take initiative and actively contribute to the team and the firm. * The ability to communicate effectively and professionally. * Strong business acumen and the ability to learn the firm's financial and operational functions. * The mindset to provide superior service. * Knowledge of MS Office required; advanced capabilities in Excel (formulas, pivot tables) and PowerPoint a strong plus. * Strong communication and organizational skills. * Knowledge of Human Capital Management systems a plus. * The ability to commute to our office in Boston, Chicago, Los Angeles, New York, San Francisco, or Washington, DC, to comply with our hybrid work policy of 2-3 days per week in office. * Bachelor's degree in a related field or equivalent combination of education and experience. Cornerstone Research is offering a competitive market base salary for this position. The base salary range represents the low and high end of the salary range for this position in all eligible locations. This range may differ based on your geographic location and cost of living considerations. At Cornerstone Research, we believe compensation is more than just a base salary. We offer a competitive total compensation package that includes an annual performance bonus and comprehensive benefits such as flexible options for healthcare, paid time off, and retirement savings. Relocation assistance is not offered for this position. Boston: $53,500.00 - $70,500.00 Chicago: $50,600.00 - $66,800.00 Los Angeles: $53,100.00 - $70,000.00 New York: $54,300.00 - $71,600.00 San Francisco: $58,300.00 - $76,900.00 Washington, DC: $52,500.00 - $69,200.00 We're looking for passionate individuals who share our firm's core values and can bring varied perspectives and experiences to our team. Who We Are: Cornerstone Research provides economic and financial analysis and expert testimony in all phases of commercial litigation and regulatory proceedings. We work with a broad network of testifying experts, including leaders from academia and industry, who are recognized for their depth of knowledge, accomplishments, and research. Our staff consultants contribute expertise in economics, finance, accounting, and marketing, as well as business acumen, familiarity with the litigation process, and a commitment to produce outstanding results. We're looking for passionate individuals who share our firm's core values and can bring varied perspectives and experiences to our team. The firm's uniquely collegial, supportive atmosphere makes Cornerstone Research a great place to work. We invest in our people in a host of ways, from providing meaningful learning and development opportunities to organizing memorable social events. To many, our culture and our people are the most exciting, enriching aspects of a Cornerstone Research career. Equal Employment Opportunity: Cornerstone Research provides Equal Employment Opportunities to all employees and applicants for employment without regard to legally protected categories, such as age, sex, gender, gender identity, race, color, creed/religious belief, medical condition, predisposing genetic characteristics or genetic information or testing, disability, marital status, pregnancy status, military status, veteran status, arrest or conviction record (except where permitted by law), sexual orientation, ethnic background, citizen status, ancestry, national origin, or any other consideration protected by federal, state or local law.

Summary of Job Conceptualize, research, develop, implement, maintain, and enhance Salesforce related training programs/materials. Facilitate training classes to support the Sales, Neighborhood Care, Customer Service: provide technical, administrative, andother support as needed. Responsible for the training environment from a technical and functional standpoint. Configure users and features as required in Salesforce training environments. Facilitate and approve user provisioning requests. Responsibilities • Facilitate training programs related to Salesforce applications., • Conduct training and refresher courses with user groups working within Salesforce., • Enhance adoption through training programs., • Report on adoption, feedback, ideas for improvement., • Work with stakeholders to determine training needs and opportunities and manage training calendar., • Developing personas for system users and targeting training to those groups that maximize effectiveness of CRM users., • Creating release notes, documenting new functionality and training users on newly implemented functionality., • Develop documentation and understanding of the existing feature set as implemented to assist with questions and enhancements., • Design and create high-quality, engaging, and effective training programs., • Provide technical, administrative, project management, logistical and other support as needed to maximize the effectiveness of processes, programs, approaches, and materials., • Support project management training tasks related to new implementations, process changes, and new business to meet organizational needs., • Produce and deliver ad-hoc reports, presentations, analysis, etc. to support organizational goals., • Monitor and review the success of end user training by using quality results, assessment results, survey results, and observations or through discussions with organizational managers and trainers., • Bachelor's Degree; Master's Degree (Preferred), • Salesforce certification (Preferred), • 4 - 6+ years of relevant professional work experience (Required), • 2 - 3+ years of training design, development, and delivery experience in a virtual, classroom and large audience setting (Required), • 2 - 3+ years of implementing Salesforce configuration and rolling this out to users (Required), • Additional experience/specialized training may be considered in lieu of educational degree requirements (Required), • Knowledge of adult learning theory; experience with inclusive training methodologies (Required), • Software application training experience (Required), • Excellent time management skills (Required), • Excellent communication (verbal, written, presentation, interpersonal/relationship building) skills (Required), • Critical thinking skills to develop or assess materials that will help employees understand the subjects being taught, understand the needs of the employees and judge what will work (Required), • Problem-solving and decision-making skills to determine the best programs to train employees and meet the needs of the organization (Required), • Expert level command of course authoring tools, specifically Storyline 360, and course development methodologies (Required), • Ability to effectively manage multiple projects and tasks with competing objectives, priority levels, and deadlines; and to develop and adhere to time schedules to meet project deadlines and to sequence activities logically (Required), • Very strong customer service orientation and commitment to quality, responsibility, high work standards, and initiatives (Required), • Strong knowledge of Microsoft Suite including Word and PowerPoint for producing training materials and presentations (Required), • Flexibility to accommodate travel to various locations (Required), • Self-motivated, innovative, and flexible (Required), • Experience delivering training in a call center/customer contact center / sales environment (Preferred) Strong knowledge of customer service/contact center day-to-day operations; and customer service system(s) (Preferred) Additional Information • Requisition ID: 1000002905, • Hiring Range: $68,040-$118,800

Thank you for considering Progyny! A successful candidate will lead a team of IT analysts responsible for delivering high-quality technical support and service across the organization. This role combines hands-on technical expertise with strong people leadership, ensuring the helpdesk team operates efficiently and meets defined service level agreements (SLAs). The IT Manager will drive improvements in service delivery, user onboarding, and device lifecycle management while partnering closely with system administrators and engineers to support both cloud-based and on-premise infrastructure. This position requires a balance of operational excellence, technical depth, and the ability to mentor and grow a high-performing support team. What you'll do... * Lead, mentor, and manage a team of IT analysts supporting end users across multiple locations * Oversee day-to-day helpdesk operations, ensuring timely response and resolution of service requests in line with SLA targets * Monitor ticket queues and performance metrics within ITSM platforms (e.g., Jira Service Management) to drive accountability and continuous improvement * Establish and optimize processes for user onboarding/offboarding, device provisioning, and access management * Identify and implement efficiencies in support workflows, automation, and tooling * Collaborate with system administrators and engineers to support and deploy complex IT systems across cloud and office environments * Serve as an escalation point for complex technical issues and ensure proper resolution * Maintain and enforce IT security and compliance standards, including endpoint protection and identity management * Oversee administration of endpoint management and security platforms (e.g., Microsoft Intune, Jamf, Defender for Endpoint) * Manage Microsoft 365 ecosystem, including Entra ID (Azure AD), user lifecycle, and access controls * Coordinate hardware and software lifecycle management, including patching and updates * Communicate clearly with stakeholders, leadership, and end users regarding system status, incidents, and improvements About you... * 5+ years of experience in IT support, with 2+ years in a managerial or team lead role * Proven experience managing helpdesk or IT support teams in a fast-paced environment * Strong experience with ITSM tools such as Jira Service Management or similar platforms * Deep technical expertise in Microsoft 365, Entra ID, Intune, Jamf * Experience with software deployment, patch management, and device lifecycle tools * Strong understanding of SLA-driven support environments and performance management * Excellent leadership, communication, and problem-solving skills * Ability to balance hands-on technical work with strategic process improvement * Experience working cross-functionally with infrastructure, security, and engineering teams * Relevant certifications (Microsoft, Jamf, ITIL, Security+, etc.) * Experience in highly regulated environments (e.g., healthcare, finance) * Familiarity with automation tools and scripting (PowerShell, Bash, etc.) * Experience scaling support operations in a growing organization * Exposure to zero-trust security models and modern device management practices Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: • Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group, • Menopause and midlife care, • Health, dental, vision and life insurance options for employees and family, • Free in-person, virtual and text-based mental health and wellness support, • Paid time off, including vacation, sick leave, personal days and summer flex time, • Company equity, • Bonus program, • 401(k) plan with company match, • Access to on-demand legal and financial advice, • Learning and development programs to help you grow professionally and a mentorship program, • Company social eventsto include annual volunteer day and donation matching, • Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $110,000 - $130,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-BG1

The Senior IAM Engineer will play a key role in designing, implementing, and operating enterprise identity and access management capabilities across Microsoft Entra ID and the organization's credential management systems to include PKI. This role requires deep technical expertise, hands-on engineering experience, and the ability to translate business and security requirements into secure, automated identity controls. 1. Microsoft Entra Identity Services • Design, implement, and maintain secure SSO integrations for SaaS and on-prem applications using SAML, OIDC, and OAuth2., • Lead the automation of user provisioning and deprovisioning workflows via Entra ID and SCIM-based integrations., • Develop and manage access reviews, entitlement management, and least-privilege policies using Microsoft Entra and Azure AD Identity Governance., • Implement and maintain conditional access policies, MFA configurations, and group-based access controls., • Collaborate with application owners and security teams to ensure consistent identity lifecycle management across hybrid cloud environments. 2. PKI and Credential Management • Design, implement, and operationalize enterprise PKI infrastructure, including certificate authorities, registration authorities, and certificate templates., • Enhance and automate certificate enrollment, renewal, and revocation workflows across servers, applications, and end-user devices., • Integrate certificate-based authentication (CBA) with identity platforms and endpoint management systems., • Develop policies and processes for credential issuance, rotation, and lifecycle management., • Bachelor's degree in Computer Science, Cybersecurity, or related field (or equivalent experience)., • 5-8 years of experience in IAM engineering or related security infrastructure roles., • Deep knowledge of Microsoft Entra ID (Azure AD), identity protocols (SAML, OIDC, OAuth2), and lifecycle management best practices., • Experience implementing Entra ID Identity Governance features (access reviews, entitlement management, PIM)., • Strong expertise with PKI technologies (Microsoft ADCS, cloud-based CAs, HSM integration, CRLs, and certificate automation)., • Familiarity with modern credential management tools (e.g., Venafi, Keyfactor, HashiCorp Vault, or Azure Key Vault)., • Hands-on scripting experience (PowerShell, Python, or similar) for automation and API integrations., • Experience with identity federation and hybrid cloud IAM architectures., • Prior experience integrating EntraID (or other IDP) with SAP GRC Access Management and/or SAP IAS., • Knowledge of device identity, machine certificates, and code-signing processes., • Strong troubleshooting and documentation skills., • Strong Microsoft based skills as it relates to IAM., • Streamlined identity lifecycles with measurable improvements in provisioning efficiency and access compliance., • Automated certificate management processes reducing human intervention and outages. Chobani uses food as a force for good in the world - putting humanity first in everything it does. The company's philanthropic efforts prioritize giving back to its communities and beyond. Chobani manufactures its products inNew York,Idaho,MichiganandAustralia, and its products are available throughoutNorth Americaand distributed inAustraliaand other select markets. For more information, please visit___ or follow us on Facebook, Twitter, Instagram and LinkedIn. Chobani is an equal opportunity employer. Chobani will not discriminate against any applicant for employment on any basis including, but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military and/or veteran status, marital status, predisposing genetic characteristics and genetic information, or any other classification protected by federal, state, and local laws. The salary range for this full-time position is $105,500.00 - $151,000.00, + bonus + equity + benefits. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Chobani provides a comprehensive benefits package, including medical, dental, vision coverage, disability insurance, health savings account, flexible spending accounts, and tuition reimbursement. To help save for the future, all employees are eligible for a 401k match of 100% on up to 5% of eligible pay. To support growing families, we provide fertility and childcare assistance, and 12 weeks of parental leave at full pay after six months of continuous employment. In addition, we provide wellness resources which include an employee assistance program, fitness discounts, a wellness reimbursement, on-site gym access (certain locations) and a monthly wellness newsletter to connect you with resources and timely information. We offer various types of paid time of including: 120 hours of paid time off, 11 holidays, and paid volunteer time off.

About this role: The Account Executive is a field sales role responsible for client retention and growth. Account Executives build trust-based relationships with C-Level Executives and their teams.They understand the mission-critical priorities of their clients and ensure clients receive the value from the Gartner relationship that they expect, while also identifying opportunities for stronger value delivery with alternative product offerings. Account Executives will be given a territory of Large Enterprise clients. In our End-User Large Enterprise segment, Account Executives work with clients who have +$1bil in annual revenue. In our Tech Vendor Large Enterprise segment, Account Executives work with clients who have +$500mil in annual revenue. What you will do: * Drive value delivery with current Gartner clients, ensuring clients maximize the value they receive from their Gartner services * Identify, cultivate, qualify and close client growth opportunities through cross-sell and upsell * Continually build a pipeline of high-quality opportunities to deliver against your sales metrics, ensuring KPI's are met. * Quota responsibility for your assigned territory. * Manage complex high-revenue sales across matrix and diverse business environments. * Own forecasting and account planning on a monthly/quarterly/annual basis. What you will need: * 5-8+ years' B2B sales experience, preferably within complex, intangible sales environments * Experience selling to and/or influencing C-Level Executives * Proven track record of meeting and exceeding sales targets. * Proven ability to own, manage, and forecast a complex sales process. * Willingness to conduct travel as needed. * Bachelor's degree preferred What you will get: * Competitive salary, generous paid time off policy, charity match program, and more! * Uncapped commission structure * World-class sales training programs and skill development programs * Annual "Winners Circle" event attendance at exclusive destinations for top performers * Collaborative, team-oriented culture that embraces inclusion * Professional development and career growth opportunities Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 101,000 USD - 140,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to___. Job Requisition ID:107564 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: ___ For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

Title: Workday Trainer Department: SVP HR & Institutional Access Reports To: AVP, Talent Management Position Type: Staff Position Summary: Reporting to the AVP, Talent Management, the Workday Trainer is responsible for the design, development, and delivery of technical training programs related to the University's enterprise systems especially Workday. This role serves as the primary bridge between system functionality and end-user adoption. The Trainer will be responsible for ensuring successful user adoption through comprehensive and engaging training initiatives. The Trainer will plan and create engaging learning content, including but not limited to, live workshops, on-demand videos, and quick-reference guides, to ensure that faculty, staff and students can navigate enterprise systems with confidence. This role requires a blend of instructional design expertise, project management skills, and a deep understanding of the Workday platform. While Workday is being implemented, the Trainer will collaborate closely with the Workday implementation team, including the implementation partner, project managers, change management, and various business stakeholders to create tailored content, and facilitate a smooth transition for all Workday users. Post implementation, the trainer will work closely with the Workday Support Team to ensure that training materials reflect changes and are disseminated to the appropriate audience, as well as ensure that new employees are trained and existing employees are able to tap into refresher training on an ongoing basis. Essential Functions: -Design, develop, and update a variety of engaging and user-friendly training materials, including but not limited to: -Instructor-led training (ILT) manuals and presentations. -Job aids, quick reference guides, and FAQs. -Video demonstrations and simulations. -Create detailed training plans for pre and post implementation, including timelines, resource allocation, content development milestones, and delivery schedules. -Coordinate with all workstream subject matter experts in the training process per the training plan. -Manage training logistics, including scheduling, venue setup (if applicable), and participant registration. -Provide ongoing support and guidance to users during and after training sessions. -During the implementation, participate in project core team and cross-functional workstream meetings to report overall training status. -Post implementation participate in support / troubleshooting / change implementation discussions, as needed. -Escalate issues to leadership. -During the implementation, work in conjunction with the change management team to promote user adoption and address resistance to change. -Gather feedback from trainees and stakeholders and continuously improve training programs and materials. -Communicate training progress, challenges, and successes to leadership and key stakeholders. -Partner with post-implementation support team to analyze upcoming system releases (e.g., Workday R1/R2). Audit existing training materials and update them before changes are deployed in the production environment. -Ensure all digital training materials meet University accessibility standards (WCAG 2.1), including captioning for videos and screen-reader compatibility for documents. -Fulfil other training and change management related responsibilities, as deemed necessary by NJIT. Prerequisite Qualifications: -At least 3 years of Workday implementation experience with at least 1 year' experience as a Workday Trainer. -Demonstrable experience leading training initiatives for at least one full-lifecycle Workday implementation. -Proficiency in developing a variety of training materials, including videos, presentations, and job aids. -Excellent presentation, facilitation, and communication skills (written and verbal). -Strong project management skills with the ability to plan, execute, and monitor training activities effectively. -Ability to translate complex technical concepts into easily understandable training content for diverse audiences. -At the university's discretion, the education and experience prerequisites may be exempted where the candidate can demonstrate to the satisfaction of the university, an equivalent combination of education and experience specifically preparing the candidate for success in the position. Preferred Qualifications: -Experience in higher education. -Experience leveraging AI and emerging technologies in training environments. -Requisite Workday certifications. Bargaining Unit: Non-Aligned Range/Band: 12 Salary Information: In compliance with the NJ Pay Transparency Law, the annual salary range for this position is $85,000.00-$100,000.00 (USD). NJIT considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses or other items. To learn more about the comprehensive benefits NJIT offers for this position, please visit our benefits page: . FLSA: Exempt Full-Time Additional Information: Hybrid work flexibility is available for this role. Apply NowShare Save Job

Chobani Information Technology is seeking a Warehouse Management System (WMS) Functional Lead. The Warehouse Management System (WMS) Functional Lead is a key member of Chobani's Enterprise Applications organization and is responsible for the functional ownership, roadmap, and delivery of SAP Extended Warehouse Management (EWM) capabilities across Chobani manufacturing plants and warehouse facilities. This role serves as the primary product owner for SAP WM, partnering closely with warehouse operations, manufacturing, supply chain, quality, and logistics teams to understand business needs, pain points, and future capabilities. The WMS Product Manager translates those needs into a clear product roadmap, functional designs, and delivered solutions that improve operational efficiency, inventory accuracy, compliance, and cost effectiveness. Additionally, This role serves as the primary product owner for SAP WM and its integration with warehouse execution and automation technologies, including Warehouse Control Systems (WCS), Automated Storage and Retrieval Systems (AS/RS), and Laser Guided / Automated Guided Vehicles (LGV/AGV). The role partners closely with warehouse operations, manufacturing, supply chain, quality, engineering, automation vendors, and systems integrators to deliver reliable, scalable, and highly automated warehouse solutions. The role is primarily afunctional leadposition with hands-on system responsibilities and is expected to prototype solutions in non-production environments, demonstrate functionality to business users, support production operations, and manage the promotion of approved solutions into production in partnership with SAP technical teams. Product Ownership & Roadmap • Own theSAP WM product roadmap, aligning warehouse and manufacturing capabilities with Chobani's broader SAP S/4HANA and Supply Chain strategy., • Partner with warehouse, manufacturing, and supply chain stakeholders to understand operational needs, pain points, and future-state requirements., • Translate business needs into prioritized backlog items, clearly articulating business value, dependencies, and outcomes., • Act as thefunctional lead for SAP WM, providing deep expertise in inbound, outbound, inventory management, material movements, and warehouse execution processes., • Design, configure, and prototype SAP WM solutions in non-production environments to validate requirements and demonstrate capabilities to end users., • Lead functional solutioning across WM process areas, including integration with MM, PP, QM, SD, and Finance., • Partner with SAP Functional Analysts, Developers, Basis, and Integration teams to ensure solutions are scalable, supportable, and aligned with enterprise standards., • Lead functional design for SAP WM integration with Warehouse Control Systems (WCS), AS/RS, conveyors, sortation systems, and LGV/AGV solutions., • Partner with internal engineering teams and external automation vendors to define interface requirements, message flows, error handling, and operational monitoring models., • Design, configure, and prototype SAP WM solutions in non-production environments, including automation-integrated scenarios, to validate requirements and demonstrate functionality to end users and operations leadership., • Develop business cases, ROI analysis, and value realization models for WM initiatives., • Scope work efforts, including t-shirt sizing, time-to-deliver estimates, resource requirements, and dependency identification., • Support initiative execution across the full delivery lifecycle: requirements, design, build, testing, cutover, and hypercare., • Provide functional production support for SAP WM, including issue triage, root cause analysis, and resolution., • Partner with support teams to ensure system stability, performance, and data integrity across warehouse operations., • Identify continuous improvement opportunities through analysis of operational metrics, user feedback, and system performance., • Serve as a trusted partner to warehouse and manufacturing leadership, communicating roadmap status, delivery progress, and system impacts., • Support organizational change management by preparing users for new or enhanced WM capabilities through demos, training, and documentation., • Bachelor's degree in Information Technology, Supply Chain, Industrial Engineering, Manufacturing Management, Business, or a related field, or equivalent experience., • 8+ years of experience supporting warehouse management, manufacturing, or supply chain processes in an IT or ERP functional role., • Hands-on experience withSAP Warehouse Management (WM), including configuration, testing, and production support., • Design and configure interfaces for RF/mobile and automated systems, including but not limited to Material Flow Systems (MFS) and robotics., • Demonstrated experience working directly with business users to elicit requirements and deliver functional solutions., • Experience developing business cases, ROI models, and delivery estimates for IT initiatives., • Strong understanding of WM integration with MM, PP, QM, SD, and Finance., • Excellent communication, facilitation, and presentation skills. Preferred Qualifications • Experience supporting SAP WM in manufacturing and plant-adjacent warehouse environments., • Experience working in food & beverage, dairy, CPG, or regulated manufacturing industries., • Familiarity with SAP S/4HANA environments and SAP release management practices., • Experience with warehouse automation, RF devices, labeling, and material handling processes., • Prior experience in a Product Manager, Product Owner, or Business Process Integration role., • Familiarity with AI-assisted warehouse operations and integrating different types of robot fleets through SAP Warehouse Robotics Travel Chobani uses food as a force for good in the world - putting humanity first in everything it does. The company's philanthropic efforts prioritize giving back to its communities and beyond. Chobani manufactures its products inNew York,Idaho,MichiganandAustralia, and its products are available throughoutNorth Americaand distributed inAustraliaand other select markets. For more information, please visit___ or follow us on Facebook, Twitter, Instagram and LinkedIn. Chobani is an equal opportunity employer. Chobani will not discriminate against any applicant for employment on any basis including, but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military and/or veteran status, marital status, predisposing genetic characteristics and genetic information, or any other classification protected by federal, state, and local laws. The salary range for this full-time position is $130,500.00 - $187,000.00, + bonus + equity + benefits. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Chobani provides a comprehensive benefits package, including medical, dental, vision coverage, disability insurance, health savings account, flexible spending accounts, and tuition reimbursement. To help save for the future, all employees are eligible for a 401k match of 100% on up to 5% of eligible pay. To support growing families, we provide fertility and childcare assistance, and 12 weeks of parental leave at full pay after six months of continuous employment. In addition, we provide wellness resources which include an employee assistance program, fitness discounts, a wellness reimbursement, on-site gym access (certain locations) and a monthly wellness newsletter to connect you with resources and timely information. We offer various types of paid time of including: 120 hours of paid time off, 11 holidays, and paid volunteer time off.

Position Summary We are looking for a manager to join our Data and Technology team with the Client Growth Analytics group. A successful candidate should be a product-minded, hands-on individual with a strong understanding of technical buildouts, strong leadership skills, entrepreneurial spirit and interest in media and marketing. You will be critical in helping establish a suite of automation tools & products for a large pharmaceutical client. Curiosity and passion for automation, data management, digital data and new technologies, is a must! Primary day to day tasks will include working with teams across Initiative to gather requirements and information on workstreams which can be streamlined, developing complex buildout blueprints, leading coding & technical work and communicating with key stakeholders. A successful candidate will have a wide variety of skills in media, technology, data, and cross team management. Key Responsibilities: Essential Functions: • Collaborate with other company teams to identify existing procedures and identify areas for automation / improvement., • Engage proactively with key stakeholders and end users to collaboratively define, assess, and prioritize business needs across the organization., • Responsible for designing major programming & buildout blueprints and executing development work on said requirements., • Translate high-level requirements into detailed user stories and use cases that design, and development teams can easily implement., • Contribute to certain strategic planning activities and operational improvement initiatives., • Assist in developing marketing and training materials, and be the subject matter expert to provide demos, education, and training to drive adoption of the product., • 3+ years of automation development work, • Intermediate or better SQL skills, • Expert in Excel from basics (pivoting, VLOOKUP's, data manipulations, etc.) to advanced skills (macro creation, custom programming, developing plugins, etc.) is a must., • 2 years of Programming in Python or C++, • Experience with advertising technologies or operations (media planning, buying, reporting) is a plus., • Experience working with data from digital channels (DCM, Meta, AdWords, Bing, etc.) is a plus., • Previous management experience is a plus., • Experience working with databases, SQL, tableau and other tools are a necessity, specifically Snowflake., • Advanced Programming Experience in Python and/or C++, with a strong understanding of object-oriented programming, • Excellent written and oral communication skills including presentation experience to large and diverse audiences., • Exceptionally self-motivated and directed., • Experience advocating and driving product adoption and usage., • Superior analytical, evaluative, and problem-solving abilities. We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications. It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please . Salary Range$90,000—$105,000 USD

Discover What's Possible at BetMGM Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We're a brand with technology at our hearts and the most driven and focused talent in the business. As a valued team member, we're committed to giving you the resources and support you need to thrive. Our benefits and perks include: * Medical, Dental, Vision, Life, and Disability Insurance * 401(k) with company match * Pre-tax spending accounts including health care FSA and commuter savings * Flexible paid time off * Professional development reimbursement and ongoing skills training opportunities * Employee resource groups * Swag, ticket giveaways, and more! At BetMGM, we recognize that every individual plays a meaningful role in our success. That's why we're committed to building a respectful, inclusive workplace. It's the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win. About the Role We are seeking a skilled and versatile digital product analyst to join our team as a User Researcher II. The User Researcher II will be embedded on a team with a specific product focus to collaborate with product managers and UX designers to ensure the experiences BetMGM delivers are highly useful and easy to use, with the primary responsibility of collecting and delivering data, insight, and feedback on proposed product enhancements. Responsibilities • Deeply engage with a group of Product Management and UX Design stakeholders to understand respective product development priorities and identify research needs;, • Groom the user research portfolio for a specific product area;, • Plan, design, and execute user research studies, including interviews and usability testing, to understand user needs, expectations, and routines., • Analyze and interpret research results to generate actionable recommendations for improving BetMGM product experiences., • Prepare detailed reports and presentations summarizing research findings and outlining actionable recommendations., • Effectively communicate research insights to team stakeholders to influence decision-making processes., • Help familiarize product managers and designers with basic user research methods and interviewing best practices. Essential Functions • 3-5 years prior experience as User Researcher or similar role running evaluation research projects end-to-end;, • Demonstrated ability to conduct user interviews and formulate impromptu follow-up questions;, • Comfort effectively presenting research findings and articulating recommendations or next steps;, • Bachelor's degree in marketing, design, psychology, or equivalent experience;, • Can craft professional-quality documents that are clearly written and formatted effectively, • A portfolio of work containing case studies showcasing how you execute product evaluations, and present recommendations for designing best-in-class digital product experiences., • Pluses:, • Familiarity with sports betting or casino game play, • Familiarity with Scrum or other agile product development methodologies, • Advanced degree in marketing, statistics, product design, human factors, or HCI. The annual salary range for this position is $101,000.00 to $135,000.00. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is also eligible for participation in a performance-based bonus plan. Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc. Gaming Compliance & Licensing Requirements As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification. In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives. About BetMGM BetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms. BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants. If you need assistance or accommodation with your application due to a disability, you may contact us at . This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time. #LI-REMOTE #LI-JLEE

• Job Type: Officer of Administration, • Bargaining Unit:, • Regular/Temporary: Regular, • End Date if Temporary:, • Hours Per Week: 35, • Standard Work Schedule:, • Building: Reporting to the Senior Director of Online Support and Academic Technology, the Associate Director of Academic Technology Solutions plays a critical role in advancing the School of Professional Studies' (SPS) use of educational technologies to support high-quality teaching, learning, and operations across all modalities. The incumbent leads initiatives that enhance the digital learning experience, strengthen instructional delivery, and improve academic operations by strategically integrating technology to drive innovation. This role oversees the full lifecycle of the SPS Academic Technology Stack from vendor evaluation and procurement through implementation, training, interoperability, and continuous improvement, ensuring alignment with institutional goals, security standards, and accessibility requirements. The Associate Director collaborates with faculty, program directors, and colleagues across Online Curriculum and Instruction (OCI), including Instructional Design, Faculty Assessment and Development, and Online Support and Academic Technology subteams, to develop scalable, sustainable solutions for technology-enhanced learning. A key focus of this position involves leading pilots and evaluations of innovative technologies, including AI-enabled tools and learning management system (LMS) solutions, to assess their pedagogical value, usability, and alignment with SPS's digital learning strategy. The Associate Director translates emerging trends in educational technology into actionable strategies that strengthen SPS's leadership in online and digital learning. Responsibilities Academic Technology Strategy and Operations * Strategic Planning and Academic Technology Leadership * Lead the evaluation, implementation, and management of tools within the SPS Academic Technology Stack, ensuring alignment with pedagogical goals, institutional policies, and technical requirements. * Guide long-term academic technology strategy, including evaluating learning management systems and related platforms for future readiness. * Partner with academic and administrative leaders to identify scalable technology solutions that advance academic quality, operational efficiency, and innovation across modalities. * Contribute to budgeting and forecasting for academic technology renewals, pilots, and licensing to ensure fiscal sustainability. * Align academic technology planning with SPS's digital learning strategy and institutional priorities. * Vendor and Systems Management * Manage vendor relationships, including contract lifecycle management, procurement coordination, renewals, and payment processes in partnership with SPS Finance. * Coordinate with CUIT to conduct security reviews and risk assessments for all new educational technologies, ensuring compliance with institutional standards. * Ensure interoperability across academic systems and integrations to deliver a seamless, secure, and consistent user experience for students and faculty. * Faculty and Program Support * Lead collaborative processes to identify technology solutions that enhance teaching, learning, and assessment across online, hybrid, and in-person modalities. * Provide consultations, training, and pilot support to faculty, staff, and students to promote effective adoption of new tools and technologies. * Develop and maintain user guides and documentation that emphasize intuitive, user-centered design to support scalable, high-quality learning experiences. * Compliance, Data Governance, and Accessibility * Advance digital accessibility across SPS courses and systems by identifying and addressing barriers, maintaining high standards of compliance, and supporting continuous improvement. * Ensure that all academic technologies and vendor integrations adhere to institutional data privacy policies and accessibility standards. * Collect and analyze usage and impact data to evaluate technology effectiveness, inform continuous improvement, and guide decisions on tool retention or sunset. * Innovation and Emerging Technologies * Monitor and evaluate developments in generative AI and automation within educational technologies to assess their implications for digital teaching, learning, and operations. * Evaluate AI capabilities embedded within existing tools and new technologies to ensure alignment with academic governance standards, institutional policy, and pedagogical frameworks, and to determine readiness for responsible adoption. * Coordinate with institutional partners to review AI-enabled tools for privacy, security, and ethical considerations prior to adoption. * Develop and apply structured frameworks for piloting and evaluating emerging technologies, including AI-enabled tools, to ensure responsible and evidence-based adoption at scale. * Provide documentation and recommendations regarding the technical readiness, compliance status, and instructional value of emerging tools to inform institutional decision-making. Leadership and Management * Supervise and guide the activities of Educational Technologists, student workers, and temporary staff to align with the goals and priorities of the Online Support and Academic Technology unit. * Manage workload distribution, mentoring, and professional development for direct reports. * Lead change-management and communication efforts for academic technology initiatives, ensuring transparency and adoption across faculty and staff. * Maintain comprehensive documentation, workflows, and resources related to the SPS Technology Stack and pilot processes. * Serve as the primary liaison for academic technology projects with internal and external partners, coordinating efforts to ensure alignment, collaboration, and successful implementation. * Anticipate and resolve issues with new or existing educational technologies, implementing timely and effective solutions. * Represent SPS on university-wide academic technology groups, including the Academic Technology Leadership Group (ATLG) and related committees, ensuring alignment with institutional initiatives and bringing insights and best practices to SPS. Performs related duties and responsibilities as assigned/requested Minimum Qualifications • Bachelor's degree required; advanced degree desirable, • 4 years of related experience, • Master's degree in educational technology, instructional design, or related field, • Minimum of four years of experience in higher education, educational technology, or a related academic support area, • Demonstrated experience teaching or supporting faculty in higher education, • Experience leading cross-functional projects or academic technology pilots in higher education, • Experience supporting technology-enhanced assessment, data analytics, or reporting, • Experience as an instructor or trainer in academic or corporate environments, • Familiarity with data governance, privacy, and compliance in educational contexts, • Knowledge of systems architecture and the integration of academic technologies within enterprise environments, • Proven success in evaluating, implementing, and supporting academic technologies that enhance teaching and learning, • Experience managing vendor relationships, procurement processes, and technology budgets, • Familiarity with learning management systems (e.g., Canvas, Brightspace, or similar platforms), • Working knowledge of evidence-based online teaching practices to inform technology recommendations and faculty consultations, • Strong knowledge of accessibility standards (e.g., WCAG, ADA) and digital accessibility best practices, • Excellent organizational, analytical, and problem-solving skills, with the ability to manage multiple projects and meet deadlines, • Exceptional written and verbal communication skills, with the ability to collaborate effectively across technical and non-technical stakeholders Columbia University is committed to the hiring of qualified local residents.

• Job Type: Officer of Administration, • Bargaining Unit:, • Regular/Temporary: Regular, • End Date if Temporary:, • Hours Per Week: 35, • Standard Work Schedule:, • Building: The Clinical Application Support Specialist provides frontline support, maintenance, and optimization for a range of clinical software systems used across CUIMC's academic medical environment. This role collaborates with clinicians, IT colleagues, and vendor partners to resolve application issues, enhance workflows, and ensure reliable, secure, and efficient system performance. The Specialist serves as a liaison between clinical departments and IT, supporting both day-to-day issue resolution and longer-term application improvement initiatives. This position contributes to the overall effectiveness of CUIMC's clinical systems by ensuring that applications are configured, supported, and continuously optimized to meet evolving patient care and operational needs. This role delivers IT services on behalf of CUIMC in coordination with external affiliates and institutional partners, supporting integrated technology operations across organizations. Responsibilities Application Support & Maintenance • Provide timely support for a portfolio of clinical applications, including EHR modules, diagnostic tools, and departmental software., • Troubleshoot, analyze, and resolve functional and technical incidents, escalating to vendors or internal escalation teams when appropriate., • Monitor application performance and contribute to the early detection of system degradation or emerging support trends., • Assist with routine maintenance, including application configurations, template adjustments, security roles, and user permission management., • Participate in testing efforts for new features, upgrades, and configuration changes across clinical applications., • Validate functional requirements during user acceptance testing (UAT) and support clinical staff during go-lives and cutovers., • Work closely with analysts, developers, and clinical stakeholders to translate workflow gaps or enhancement needs into actionable system requests., • Recommend and support configuration changes that improve efficiency, usability, or data quality within supported applications., • Ensure all application support activities are conducted in compliance with HIPAA, institutional privacy policies, and system security standards., • Maintain detailed and accurate records of system configurations, incident resolutions, testing logs, and workflow design decisions., • Support compliance readiness efforts including audit preparation, security reviews, and system access documentation., • Serve as a liaison between clinical end users and technical teams, translating clinical needs into technical requirements and vice versa., • Conduct proactive rounding with clinical departments to build relationships, gather feedback, and identify optimization opportunities., • Collaborate with department super users and education staff to support the creation and delivery of training materials., • Support communication and change management strategies related to system updates, policy changes, or downtime events., • Stay informed about new product features, version upgrades, and application roadmaps for systems within your support portfolio., • Bachelor's degree in Healthcare, Information Technology, or a related field, or equivalent combination of education and experience., • 3 years of experience supporting clinical software systems (e.g., EHRs, ancillary clinical tools, or specialty applications) in a healthcare or academic medical center environment., • Solid understanding of clinical workflows across inpatient, outpatient, or specialty care settings., • Familiarity with healthcare data standards and system integration concepts., • Strong analytical and problem-solving skills with the ability to support both functional and technical application issues., • Experience supporting integration of clinical applications with electronic health records (e.g., Epic)., • Familiarity with clinical documentation, e-prescribing, patient portal systems, or specialty-specific platforms (e.g., perioperative, pharmacy, or behavioral health systems)., • Understanding of HIPAA and PHI handling requirements in clinical application environments. Columbia University is committed to the hiring of qualified local residents.

Job Description: Overview: We don't simply hire employees. We invest in them. When you work at Chatham, we empower you - offering professional development opportunities to help you grow in your career, no matter if you've been here for five months or 15 years. Chatham has worked hard to create a distinct work environment that values people, teamwork, integrity, and client service. You will have immediate opportunities to partner with talented subject matter experts, work on complex projects, and contribute to the value Chatham delivers every day. Chatham Financial is looking for an AI Solutions Engineer to design, build, and deploy custom AI solutions that address high-value business workflows. This is a hybrid technologist and trusted advisor role.You'llwork closely with stakeholders to understand operational challenges and build AI-powered solutions that create measurable value.You'llown problems end-to-end-from discovery through production. This is a hybrid technologist and trusted advisor role.You'llembedwith client teams, understand their operational challenges, and build AI-powered solutions that create measurable value. Think startup CTO meets management consultant-you'llownproblems end-to-end. What You'll Do: Client Engagement * Work directly with private equity firms, real estate investors, and capital markets clients to understand their workflows andidentifyAI opportunities * Lead discovery conversations to uncover pain points and scope solutions * Present recommendations to both technical and executive stakeholders Solution Design & Architecture * Architect custom AI solutions including workflow automation, data extraction, intelligent reporting, and AI agents * Evaluate when to use LLMs vs. traditional ML vs. rule-based approaches * Design systems that integrate with existing client infrastructure Hands-On Building * Write production code-Python, modern web frameworks, LLM integrations (OpenAI, Anthropic, etc.) * Build RAG systems, agentic workflows, and custom AI applications * Own the full stack from data ingestion to user interface Rapid Prototyping * Build working prototypes in days/weeks, not months * Validate value quickly with real users and real data * Iterate based on feedback and measured outcomes Production Deployment * Take solutions from prototype to production * Ensure reliability, security, and maintainability * Support ongoing optimization and enhancement Contributors to your success: * 7+ years of software engineering experience, ideally with client-facing or consulting exposure * Strong programming skills in Python; experience with TypeScript/JavaScript a plus * Hands-on experience building with LLMs (GPT, Claude, etc.)-RAG, prompt engineering, fine-tuning, or agentic systems * Experience taking AI/ML projects from prototype to production * Excellent communication skills-can explain technical concepts to executives and collaborate with non-technical stakeholders * Comfortable with ambiguity-can scope problems, make decisions, and own outcomes end-to-end * Bachelor's degree in Computer Science, Engineering, Mathematics, or equivalent experience * Experience in financial services, private equity, or real estate * Background at a startup (especially as early engineer) or consulting firm * Experience with data pipelines, ETL, and working with messy enterprise data * Familiarity with cloud platforms (AWS, Azure, GCP) * Experience with vector databases, embeddings, and semantic search About Chatham Financial: Chatham Financial is the largest independent financial risk management advisory and technology firm. A leader in debt and derivative solutions, Chatham provides clients with access to in-depth knowledge, innovative tools, and an incomparable team of over 700 employees to help mitigate risks associated with interest rate, foreign currency, and commodity exposures. Founded in 1991, Chatham serves more than 3,500 companies across a wide range of industries - handling over $1 trillion in transaction volume annually and helping businesses maximize their value in the capital markets, every day. To learn more, visit___. Chatham Financial is an equal opportunity employer.

Job Description 10-month onsite, full-time work schedule Location: New York, New York, United States Job Summary Seeking a highly skilled and dedicated individual to join the Asset Management team. In this role, you will support the onsite user community by ensuring a seamless experience through accurate asset tracking, timely deployments, and proactive break-fix support. You will play a key role in reducing issues linked to new technology rollouts and collaborate with technology experts to improve workflows. The ideal candidate will have hands-on experience with ServiceNow and a solid understanding of hardware lifecycle management. You will maintain inventory, manage deployments across EMEA, conduct audits, and deliver in-person, white glove support—particularly for senior stakeholders—while working closely with vendors and internal teams. Key Responsibilities Manage and maintain hardware asset inventory within ServiceNow, ensuring accurate tracking and reporting Conduct regular audits to ensure compliance with inventory management policies and reconcile discrepancies Monitor ticket queues in ServiceNow, prioritize support tickets based on urgency, and respond promptly to break-fix issues Troubleshoot PC, iOS, Windows 10, hardware, software, Microsoft O365, and Zoom-related problems Install and configure computer systems and applications within the company Provide in-person support to end users, delivering high-touch, white glove service Oversee the deployment of hardware assets to end users, ensuring a seamless and professional experience Liaise with Infrastructure and Application teams on escalated issues Maintain accurate documentation of asset activities, incidents, and ticket resolutions Create and maintain Knowledgebase articles Support operations of EMEA satellite offices, including office openings, relocations, expansions, and closures Assist with onboarding new hires and ensure their technology is provisioned and ready Work with third-party vendors and procurement teams to secure and manage hardware orders Collaborate with internal teams to ensure best practices in asset lifecycle and IT support Qualifications Proven experience using ServiceNow, particularly the asset management module Strong knowledge of hardware asset management and lifecycle processes Hands-on troubleshooting experience with a variety of IT hardware and software platforms Experience managing inventory levels across multiple offices or regions ideally EMEA Excellent problem-solving skills and technical troubleshooting ability Strong communication skills, both written and verbal, with a focus on high-end customer service Comfortable engaging with stakeholders at all levels, including senior executives Highly organized with strong attention to detail and ability to follow and create structured processes Ability to work independently and collaboratively in a fast-paced, high-demand environment Self-starter with the drive to learn, grow, and add value to the team Flexible and team-oriented, with the ability to meet deadlines and perform under pressure

Job Description Desktop Engineer Location: New York, NY 10004 Salary Range: $85,000 - $100,000 THE OPPORTUNITY Group One Trading is looking to hire a full-time Desktop Engineer who is passionate about all aspects of user support, including monitoring, actively engaging end-users, troubleshooting, and providing a high level of customer service. In this hands-on, front-line support role on our Systems Team, we desire a candidate with strong problem-solving, customer-service, critical thinking, and communication skills who can collaborate across functional groups. WHO WE ARE We are committed to creating a diverse environment and are proud to be an equal opportunity employer. At Group One, we value transparency and collaboration coming from unique perspectives and backgrounds. We hire bright, analytical, and competitive people and train them to be the best in the industry. We strive to create a workplace in which all employees have an opportunity to participate and contribute to the success of the business. A healthy work-life balance is essential to sustaining our work culture and our overall success. We rely on our employees to spur creativity, enhance problem-solving, and help us thrive in the high-pressure trading industry. WHAT WE DO Group One Trading was founded in San Francisco in 1989, and we've become one of the largest privately held options trading firms in the United States, with brilliant people on our team in New York, Chicago, Philadelphia, and San Francisco. We continue to expand our presence on exchanges as the options trading space evolves and grows. Armed with expertise developed through a rigorous training program, our traders provide competitive liquidity across a broad range of securities. We manage portfolios of thousands of securities and electronically stream two-sided quotes across multiple exchanges. Group One is wholly owned by its founders and employees, and all our trading is proprietary, placing both the rewards for our success and managerial oversight directly in our team's hands. THE SKILLSET A broad, multi-platform skill set is what we look for, but there will be plenty of learning opportunities no matter how many of these skills you bring in with you. We also encourage applicants with various levels of technical backgrounds to apply. Our ideal Desktop Engineer possesses the following: • Minimum of 2 years of experience working in a technical role, • Proficient in providing support, troubleshooting, and configuring system hardware, • Expertise in troubleshooting Windows Desktop and Server Operating Systems, including Windows 10, 11, Windows Server 2016, 2019, and 2022, • Knowledgeable in Microsoft Active Directory/AAD/Entra, Azure, DHCP, DNS, Exchange Online, and deployment of Windows Updates, • Familiarity with Microsoft SQL Server & SQL Database Management, • Experience working with a VMware vSphere environment, • Demonstrated proactive problem-solving and critical thinking skills, • Understanding of fundamental networking concepts, including TCP/IP, FTP, and routing, • Ability to lift up to 30 lbs. and crouch beneath desks for equipment installation WHAT TO EXPECT AS A DESKTOP ENGINEER Within 1 month, you complete your initial orientation as well as become familiar with our environment, our infrastructure, and our business. You begin a comprehensive, cross-functional training plan to learn more about every aspect of our firm. Within 3 months, you will be proficient in system monitoring, proactively identifying potential issues in the proprietary trading system and responding effectively to incidents. You will begin to gain confidence in performing software maintenance tasks, troubleshooting basic networking issues, and providing user computer setup support. Additionally, your collaborative skills and proactive problem-solving approach will be evident as you actively engage with teams, contribute to documentation efforts, and propose improvements to enhance system stability and performance. Within 6 months, you will have gained proficiency in troubleshooting complex issues and can provide timely and effective support to all users. Additionally, you will begin to take on a leadership role in collaborative efforts, contributing significantly to proposing system enhancements, and fostering a culture of continuous improvement within the team. This is a hybrid role that requires a significant in-office presence to work directly with our technology team & trading staff, in-person. THE BENEFITS Our Desktop Engineer earns a competitive salary, including a performance-based bonus. We provide fantastic benefits, including 401(k) and Roth 401(k) retirement plans with employer matching, medical, dental, vision, generous vacation time, paid holidays, parental leave, and flexible spending accounts (FSA) for health care, dependent daycare, and parking or mass transit expenses. If this sounds like the right opportunity for you, apply today! Please fill out our initial 3-minute, mobile-friendly application for the Desktop Engineer role. We look forward to meeting you! Job Posted by ApplicantPro

Job Description We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Responsibilities • Address user tickets regarding hardware, software and networking, • Walk customers through installing applications and computer peripherals, • Ask targeted questions to diagnose problems, • Guide users with simple, step-by-step instructions, • Conduct remote troubleshooting, • Test alternative pathways until you resolve an issue, • Customize desktop applications to meet user needs, • Record technical issues and solutions in logs, • Direct unresolved issues to the next level of support personnel, • Follow up with clients to ensure their systems are functional, • Report customer feedback and potential product requests, • Help create technical documentation and manuals Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude

Job DescriptionONLY CONSIDERING CANDIDATES WITH 5+ YEARS OF EXPERIENCE WHO RESIDE WITHIN A COMMUTABLE DISTANCE TO BROOKLYN, NY- NOT OPEN TO RELOCATION “Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence.” About the Company: GD Resources is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, diversity, and continuous improvement. Job Title: Senior IT Specialist Task Order: HBITS-07-14370 Agency: State of New York – Office of Addiction Services and Supports Location: Hybrid – Brooklyn, NY Duration: 30 Months Rate: Depends on experience Position Overview This HBITS role supports the ongoing operation of personal computing devices, applications, and network resources in the OASAS location; ensuring the standardized, efficient, and reliable operation of the office’s PCs, network, file and print services, and video teleconferencing environment. This role provides hands-on and remote (as necessary) technical assistance to end-users in response to agency ITSM incidents and requests. Support may entail resolving and/or escalating general day-to-day trouble tickets, as well as providing teleconference/video conference support to agency staff. Qualifications • IT Specialist: Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms – beyond that of a Programmer., • Senior (5–7 years): Candidate is able to work independently, without assistance, and provides guidance to others. May have an advanced education., • 6.5 years of technical experience in end-user desktop troubleshooting and support., • 6.5 years of technical experience with office-wide PC, laptop, network, and printer/peripheral troubleshooting and support activity., • 6 years of experience with ticket management software and related procedures (e.g., ITSM ServiceNow)., • 6 years of experience supporting, troubleshooting, and operating video-teleconference equipment., • 6 years of experience with the Microsoft Suite of products as well as Desktop Operating Systems., • 4 years of experience working as a support manager in an IT environment with responsibility for self-managing and supporting all aspects of IT within a setting supporting 75+ staff., • 4 years of experience in understanding and compliance with confidentiality related to sensitive data (e.g., HIPAA/HITECH Law, Pub 1075)., • 4 years of experience in a customer service–related support position providing direct, in-person technical support to Executive-level clients/customers and administrators., • 4 years of experience managing and prioritizing support calls., • Monitor and oversee the local technical environment to ensure proper functioning (e.g., ensure network infrastructure, video conference, and other local systems are operational)., • Work with client agency to ensure timely incident reporting and service request entry through ITSM ServiceNow., • Understand the ITS organization in order to work effectively with ITS Dedicated Support Team, Workplace Services, and Enterprise Operations teams to ensure timely resolution and appropriate escalation., • Support end-user desktop environment and ensure automated updates of PCs and laptops via central operations occur., • Triage and resolve user access issues., • Provide direction to agency for submitting tickets, requesting training, and locating resources offered by ITS., • Ensure familiarity and proficiency in technical support of video conferencing equipment; reach out to ITS colleagues and/or vendor support (when available) for assistance., • Proven ability to work independently and manage multiple technical priorities in a fast-paced environment., • Strong interpersonal and communication skills, especially in supporting executive or administrative users., • Excellent troubleshooting and problem-solving abilities with a customer-focused mindset., • Knowledge of ITSM workflows, ticket escalation, and documentation best practices., • Understanding of information security and compliance standards such as HIPAA/HITECH.Work Environment, • Hybrid schedule with both on-site and remote support duties., • Collaboration with internal IT teams and external vendors for incident resolution and project coordination., • Résumé, • Copy of candidate identification (driver’s license, passport, visa if applicable), • Degree/certifications (if applicable), • Three professional references, • Completed Form 2 GDR is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to equal opportunity in all aspects of employment, including hiring, promotion, compensation, and benefits. Powered by JazzHR vPx1z4HXet

Job Description Company introduction: Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to accelerating patient access to evidence-based innovation in mental health. The Company is headquartered in London, UK, with offices in New York City in the US. We focus on developing novel treatments that have the potential to improve the lives of those who are suffering with mental health conditions and who are not helped by current treatments. We are pioneering a new paradigm for treating mental health conditions focused on rapid and durable responses through the development of our investigational COMP360 synthetic psilocybin treatment, potentially a first in class treatment. COMP360 has Breakthrough Therapy designation from the US Food and Drug Administration (FDA) and has received Innovative Licensing and Access Pathway (ILAP) designation in the UK for treatment-resistant depression (TRD) due to the pressing unmet need in this area. We are currently in phase 3 for TRD, have completed phase 2 studies for both post-traumatic stress disorder (PTSD) and anorexia nervosa and are planning a further late-stage study in PTSD. We envision a world where mental health means not just the absence of illness but the ability to thrive. - Compass Pathways. Job overview: The IT Support Engineer will be responsible for working with internal users in the organization and assisting with audio-visual and IT related setups and issues. Location: On site 4 days a week in our Manhattan, NYC office. Reports to: Senior IT/AV Manager. Duration: 12-month contract. Roles and responsibilities (Include but are not limited to): • Manage technical tasks related to onboarding and offboarding of Compass users, • Attend the office full time and support end user requests, • Take responsibility for the Zoom Rooms audio-visual technology in every conference room, • Oversee and manage a wide variety of digital platforms such as JAMF, Microsoft, & Atlassian products, • Logging service desk tickets from internal employees and working with them to resolve any technical issues, • Troubleshooting and resolving IT hardware and software issues, • Collaborate on projects with cross functional teams as needed, • Support hardware and software of all end user devices, • Setting up and support end user mobile devices, • VIP support of our senior staff, • Act as Technician on Duty for important US-based conference calls, • Create high quality AV/IT Documentation resources, • Proactively create tasks to improve AV/IT systems and process, • Excellent issue resolution ability for audio-visual conference rooms, Windows, macOS and mobile devices, • High level of understanding of Zoom and audio-visual technology, • Good understanding of corporate mobile device provision and how to solve problems, experience with Intune and JAMF, • High level of understanding and experience of Office 365 & Microsoft products, • Good working knowledge of audio-visual hardware, especially Logitech and Zoom technology, • Experience working in IT work management/ticketing systems, Jira service desk experience a plus, • Ability to prioritize workload and involvement with VIP support, • Strong analytical, project management, written and verbal communication skills, • Previous involvement with on-boarding / off-boarding of employees, • Proficient dealing with digital security threats, • Exceptional problem-solving skills in high pressure situations, • Completely self-sufficient and able to work with minimal supervision & support, • Ability to operate independently and in cross-functional teams under uncertainty in an entrepreneurial and rapid growth-oriented, • Experience working in an ITIL environment, including request, incident and change management processes Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. Base pay is one part of the Total Package that is provided to compensate and recognise employees for their work and any role at Compass, regardless of the location, is eligible for additional discretionary bonuses and equity. 【Base salary per annum】:$65,000—$85,000 USDBenefits & Compensation: For an overview of our benefits package and compensation information, please visit "Working at Compass". Equal opportunities: Reasonable accommodation We are committed to building a workplace where everyone's wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know. UK applicants We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability. US applicants Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law. Sponsorship: Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying. Data Privacy: All data is confidential and protected by all legal and data privacy requirements, please see our recruitment Privacy Notice to learn more about how we process personal data.

Job DescriptionSr IT Specialist Location: NY City, NY ( submit only Local) Duration: 12+ months (Onsite 5 days) Interview: Video+ in person Email: Job Description - Seeking a highly motivated candidate who demonstrates commitment to customer service and possesses strong technical skills and proficiency working with: • Windows Server/Desktop operating systems, users administration, file system, software, and services, • Understanding of servers and various storage RAID configuration, • Active Directory management, including backup and recovery of domain and GPO setup, • Fundamental networking concepts and troubleshooting such as DHCP, DNS, Routing, Firewall, • Fundamental understanding of security principles, ACL, Encryption, • Scripting: PowerShell, bash, ksh or perl for automating routine tasks, • Experienced with monitoring system health and performance, able to provide statistics to identify bottlenecks and lead optimization efforts, • Disaster recovery planning and ability to perform backup and restore for systems, applications and data, • Patch and firmware installation and management, • Strong customer service mindset, providing +1 end user support experience, • Knowledge of Security software like Prowatch or Genetec - a plus

Job Description The New York Compensation Insurance Rating Board (NYCIRB) is a non-profit, unincorporated association of insurance carriers. NYCIRB is licensed by the New York State Department of Financial Services as the official workers’ compensation rate service organization in the State. In this capacity, NYCIRB provides a variety of services to the workers’ compensation industry, including data collection and analysis, and the development of loss costs and rating values. These activities, along with analytical tools, research, and customer focused services, are intended to foster a stable and healthy workers’ compensation system in the State of New York. SUMMARY The Network Tech II will be part of a team that owns the development, maintenance and end-to-end support of the network servers, backbone, and desktop / laptop computers. These responsibilities include the support of: disaster recovery processes and procedures, local area network (LAN), Microsoft Windows Servers, storage area network (SAN), Active Directory, Microsoft 365, Cisco and Checkpoint switches and remote access devices, MS-Windows, third party software, and end user support for onsite and mobile users. Additional responsibilities may include managing and maintaining a VMware ESX server farm, MS-SQL servers, and cloud infrastructure. Assists in the development and maintenance of network communications. Uses knowledge of LAN/WAN systems to help design and install internal and external networks. Tests and evaluates network systems to eliminate problems and make improvements. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Reviews, analyzes, and evaluates information technology systems operations. Performs a variety of tasks. May lead and direct the work of others. A Network Tech II installs, maintains and evaluates network systems and communications. Troubleshoots the network issues with diverse scope. Assists network architecture design, feasibility and cost studies. Must have extensive knowledge of Internet, computer, routers, switches, firewall, etc. Typically requires a bachelor's degree of computer science, or engineering or its equivalent. Typically reports to a manager. Gaining exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. ESSENTIAL DUTIES AND RESPONSIBILITIES • Support of all network servers, switches, workstations and printers including installation and upgrades. End user support of applications including but not limited to Windows operating system, Microsoft 365, Adobe products, and other various software, utilities, and applications., • Resolve technical issues in a timely manner and solve problems by adapting previous solutions to fit new conditions, • Accurately and completely document problems and solutions on case notes, • Manage back-up and recovery of data and systems., • Manage and maintain the Windows and VMware ESX server farm, • Assist in maintaining department records pertaining to all hardware, software, networks and service agreements, • Assist with project efforts and overall infrastructure enhancements to meet company goals and objectives, • Work with 3rd party vendor support to implement upgrades and fixes, • Maintain asset inventory, network diagrams and other related and relevant records, • Provide instruction and relevant training to end-users in the use of technology, • Role may require occasional planned and emergency off-hour support, • Other duties as assigned and deemed necessary by management.QUALIFICATIONS, • 5+ years of related work experience., • Experience in installing, updating and maintaining OTC and custom software., • Working knowledge of Microsoft 365 and Office., • Ability to install, upgrade and manage MS-window servers., • Practical knowledge of Active Directory, TCP/IP Networking, DNS, DHSP, RAS/VPN, VMware., • Experience and practical knowledge of backup/restore solutions., • Experience with software diagnostics, configuration and installation in the area of Microsoft Windows, Microsoft Office Suites., • Excellent written and verbal communication, analytical and troubleshooting skills., • In-depth knowledge of end user desktop issues in areas ranging from desktop support, e-mail, Remote Support tools, application support, web technologies, videoconferencing and IT security., • Infrastructure knowledge including SANs, switches and wireless networking., • Exceptional customer service and communication skills., • Time management and organizational skills., • Ability to write processes and understand technical documentation., • Ability to work with a wide variety of end users at all levels of the company., • Any of the following certifications or equivalent hands-on experience is an advantage:, • Checkpoint and / or Cisco certification., • Microsoft Certified System Expert (MCSE) or A+ certification in Desktop Infrastructure, Server Infrastructure.EDUCATION REQUIREMENTS, • BA/BS in Information Technology field or Business Analysis The physical demands described in this section are to be representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. • Work requires mobility with frequent bending and standing., • Lifting, moving, racking, etc. of computers, servers, monitors, UPS batteries, etc. is required., • Frequent use of arms for stretching and reaching and use of legs for walking and lifting. 80% -90% of work hours are spent sitting down. SALARY RANGE $78,000 - $117,000 Powered by JazzHR nqJOhh5m5i

Job Description About the Company Solvere One has established a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider. Solvere One focuses on corporate partnerships, proactively managing technology that proves vital for business security, productivity, and growth while reducing the cost of IT ownership. We provide executive-level, white-glove support. Opening Solvere One has an open position for an Onsite Help Desk Technician to provide support to one of our clients located in New York, New York. The duties of the position include fielding incidents via phone and email from client users. The Onsite Help Desk Technician is responsible for resolving all Tier 1 and passing all other requests on to tier 2 and Tier 3 technicians. The technician will also work on projects assigned by internal client IT staff. Employee will be expected to interact with users onsite daily in various capacities. Professionalism and courteousness are required. Excellent verbal and written communication skills are also required. Highly qualified candidates will be self-starters, highly motivated, and eager to contribute to the organization's well-being while operating in a fast-paced environment. This role reports to the Service Delivery Manager. Position Requirements: Examples of essential duties are interpreted as being descriptive and not restrictive. * Identifies, diagnoses, and resolves Tier 1 incidents for users of personal computer software and hardware, local network, the Internet, and new computer technology in a call center environment; communicates solutions to end-users. * Provides one-on-one end-user problem resolution for company-approved Personal Computer (PC) software. * Delivers, tags, set up, and assists in configuring end-user PC desktop hardware, software, and peripherals. * Diagnoses and resolves end-user network or local printer problems, PC hardware problems, e-mail, Internet, and third-party application problems. * Coordinates timely repair of PC equipment covered by third-party vendor maintenance agreements. * Performs minor desktop hardware repair for PC equipment and peripherals not covered by third-party vendor maintenance agreements. * Create detailed technical documentation for resolutions of issues. * Enters and tracks all time and keeps all documentation up to date in PSA Platform in real time. * Identifies, documents and escalates all Tier 2 and Tier 3 incidents in a timely manner. * Update and maintain hardware inventory * Audio/visual support for conference and training room equipment Required Technical Experience: * Microsoft Windows Desktop OS installation and support * Apple / Mac Desktop OS installation and support * Microsoft Office 365 administration and support * iPhone / Android troubleshooting * Multi-factor Authentication configuration and support Preferred Technical Experience: * ConnectWise Manage * ConnectWise Automate * IT Glue * Sophos suite of solutions This is a full-time, salaried position. Salary commensurate with experience. Benefits include: 401K, PPO healthcare, dental, vision, paid vacation, etc. Powered by JazzHR 0Ien5o7OSz

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Headquartered in Chadds Ford, PA, ACS International Resources (ACS) has provided managed IT services and consulting for over 30 years to our clientele. Our services include providing fully staffed 24/7/365 NOC and Help Desk Support, project management and implementation support, data warehousing and dashboard development, software development, and strategic consulting services to an array of corporate clients that align with their strategies and operations. ACS is searching for a Business Technology Specialist to join our team for one of our clients in the New York City area. The Business Technology Specialist will be responsible for providing on-site technical support, maintaining the integrity of clients’ overall technological infrastructure, and delivering exceptional service that improves customer satisfaction, maximizes customer retention, and increases profitability. Requirements • Candidate should be local or willing to travel/commute to Lower Manhattan, NYC (Downtown)., • Minimum 3+ Years of computer hardware repair,outstanding customer service experience and hands-on technical experience, • Strong working knowledge of: Windows Devices, Apple Devices, Active Directory, File & Printer Servers, Office 365 / Google Suite Administration, Adobe Creative Cloud Suite Tools and Services, Networking & Network Switches, and Hardware Installations / Troubleshooting, • Basic Knowledge of: VoIP Systems, Video Conference Systems, Systems and Network Security, System backup, qne Imaging, • Skills, • Excellent customer service skills, • Excellent hands-on technical support skills, • Excellent verbal and written communication skills, • Be capable of lifting up to 25 lbs, • Be able to install, configure, troubleshoot and resolve technical issues properly, • Manage all on-site installation, repair, maintenance, network administration, and test tasks for items including, but not limited to:, • Network Equipment (servers, firewalls, routers, wifi, switches), • Workstations (desktops, laptops, monitors), • Manage inventory of computers, peripherals, and software licenses, • Peripheral devices (printers, scanners, docking stations), • Audio-visual equipment and backup solutions, • Provide training and education to customers about products and services, • Complete daily checklists, continuously monitor work queues and review and acknowledge all assigned tickets for the next day by the end of the current shift, • Document and implement client processes by creating SOPs (Standard Operating Procedures) including, but not limited to: New User Setup & Termination Processes (Active Directory), Workstation Setup Guides, or Network Diagrams, • Work with Technical Account Manager to manage the clients’ needs, • Provide excellent customer support and technical services onsite and remotely, • Take ownership of tasks and follow through to ensure complete resolution, • Work closely with the company’s support desk team to resolve technical issues, • A company focused on maintaining a great company culture, • An opportunity to make a difference in the company and to be rewarded for doing so, • A company that is always looking to improve while adhering to our core principles, • An opportunity for career growth within the organization, • Competitive compensation package with variable pay potential and benefits

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Responsibilities: Specific duties include, but are not limited to, the following: · Manage day-to-day operation of HD & DT staff - scheduling, incidentals, provisioning · Steward Client Services processes - HD, DT, reporting · Host daily standups - ownership of report and improvements · Lead service desk service-delivery improvement program - conduct analysis of case traffic and devise responses and improvements · Coordinate support efforts with complimentary support teams · Serve as incident management coordinator and lead RCA reporting · Engage in outreach to constituent teams to gather information used for forecast future service-desk deliverables - continuously seek new ways to anticipate and meet constituent needs - conduct market research and surveys to gather feedback and formulate plans to improve service · Ownership of tracking system enhancement and evolution · Guide career growth of the team - recruit new staff and plan career paths for existing staff - create growth opportunities for staff · Ownership of the client asset tracking practice and system - ensure all equipment is tracked, updated and recovered over the items' lifecycle - maintain inventory of deployable equipment - coordinate ITAD · Lead 1st level monitoring and communications - build and maintain observability systems to detect and alert and respond as fast as possible · Coordinate and arbitrate enterprise Change Management - articulate the process, system and adherence, reporting and metrics. · Lead and manage the deployment of new branch locations, including end-user PC rollout and setup. · Manage Active Directory, Intune, Microsoft Teams, and Exchange Online within a Microsoft 365 environment. · Manage IT asset management, including inventory tracking, lifecycle management, and asset accountability. Competencies: · Experience and training for leading people and teams, scheduling. · ITIL practitioner. · Comfortable leading meetings. · Analytical skills and experience with process improvement · Diplomacy and customer service skills · Incident management skills, comfortable taking lead in pressure situations · Market research, data analysis · Experience with business process platforms, understands how to make changes to improve performance · Experience with recruiting, career planning, staff coaching · Understanding of purchase order and accounting practices around asset acquisition and tracking - Experience with asset tracking systems, tagging and trend analysis. · Experience with observability systems, understanding of metrics monitoring and alerting · Experience tracking and reporting on CM events. · Proven capability to manage and govern Active Directory, Intune, Microsoft Teams, and Exchange Online in a Microsoft 365 ecosystem. · Expertise in managing enterprise IT assets, including tracking, lifecycle control, and accountability across the asset lifecycle. Leadership Competencies: · Proven ability to manage change · Capacity to take calculated risks and innovate · Experience in setting vision and strategy · Lead by example and encourage team in developing adaptability · Successful in communicating effectively · Prioritizes the development of others · Thinking that values diversity and difference · Proven ability to build and maintain relationships at all levels of the organization · Skilled at managing effective teams and work groups that default to action, are accountable, and take ownership of work Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. Why You’ll Love Working Here: The pay range for this position is between $113,000.00 - $145,000.00 annually. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for a discretionary bonus, 401(k) with an 6% employer match per pay period. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job Description Signers National is a leading insurance platform that provides a range of brokerage and underwriting services to organizations of all sizes. Starting in 2008 as a small retail broker focused on nonprofit & human service organizations, Signers has since expanded its portfolio to include commercial real estate and transportation. Signers is a socially conscious organization boasting an amazing culture of relentless grit and continuous improvement. We go to work every day to positively affect people's lives, and we strive to do the same for our employees. Workplace Technology Senior (Service Desk/Help Desk) Overview We're looking for a Workplace Technology Senior to own and continuously improve our modern digital workplace. This is a hands-on individual contributor role with a strong focus on Microsoft technologies, managed device environments, modern phone systems, automation, and service operations. You'll play a key role in ensuring employees have secure, reliable, and intuitive technology across offices and remote environments, while partnering closely with IT, Security, HR, and business teams. What You'll Do • Support and manage Microsoft 365 services, including Exchange Online, Teams, SharePoint, and OneDrive., • Administer identity, access, and endpoint management using Entra ID (Azure AD) and Microsoft Intune., • Manage, support, and troubleshoot organization-wide applications, ensuring availability, performance, and a positive end-user experience., • Manage and support modern device environments across Windows, macOS, iOS, and Android, including device provisioning and lifecycle management., • Support and improve modern phone systems such as Microsoft Teams Phone, including call flows, routing, and integrations., • Use ticketing systems like Zendesk to manage workplace technology services, improve workflows, and analyze trends and SLAs., • Identify and implement process and system automation using tools such as PowerShell, Microsoft Graph, Power Automate, and Intune automation., • Act as a senior escalation point for complex workplace technology issues and drive root-cause fixes., • Create and maintain clear end-user documentation, knowledge base articles, and internal process documentation., • 6–10+ years of experience in workplace technology, endpoint management, or Microsoft enterprise environments., • Strong hands-on experience with Microsoft 365 and modern collaboration tools., • Experience managing devices and users with Microsoft Intune and Entra ID., • Solid understanding of mobile device and managed endpoint environments., • Experience supporting modern cloud-based phone systems (e.g., Teams Phone)., • Required experience working with enterprise ticketing systems such as Zendesk., • Working knowledge of process and system automation concepts and tooling., • Proven ability to produce clear, high-quality end-user and technical documentation., • Experience in the insurance industry or other regulated environments., • Experience with Windows Autopilot, PowerShell, Microsoft Graph, or Power Automate., • Microsoft certifications (e.g., MS-102, MD-102, AZ-104). Signers is a proud Equal Opportunity Employer. Signers is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Signers will not tolerate discrimination or harassment based on any of these characteristics. We believe that variety in experience makes us stronger as individuals, as communities, and as a company. Fostering an environment where all employees feel empowered to bring their authentic self to work is our priority

Job Description Expect Success at Bridgeway! We make a difference in people’s lives by supporting their life goals - our employees and the people we serve alike. We invest in our employees through competitive compensation and benefits, best practice training, and fostering a team-oriented culture that promotes career development. We nurture an environment that values diversity, where inclusivity, equity, and belonging thrive. At Bridgeway, Everyone Learns and Grows together. We give you our best, so you can unleash your full potential Make a Future at Bridgeway! Who we are: Bridgeway values and promotes quality clinical and administrative practices to foster the best outcomes for persons who come to us for behavioral healthcare. We offer a work environment that supports teamwork, creativity, innovation, professional growth and dedication to the work. At Bridgeway, we never stop growing and innovating our vision of behavioral healthcare for the future. Department: IT Department Salary: $60,000 Location: Union, NJ Work hours: Monday-Friday 8:30am-4:30pm Position Overview: Provide end-user IT support for customers in a broad range of administrative, instructional and research environments. Recommend solutions to support IT needs. Onboard new faculty and staff. Train customers on basic functions of applications. Respond to support request calls and emails. Essential Job Functions: • Create and maintain a wellness and recovery-oriented environment by using respectful, person-first language, documentation, and interactions., • Provide the highest quality customer service to all employees and customers as follows: be friendly, respond promptly, know your service, listen to and get to know our staff and customers, be open to asking, receiving and using feedback, create positive work relationships, always follow up with assignments and be curious., • Maintain a culture of compliance with internal and external policies, regulations, laws, and high ethical standards., • Desktop Support, • Install new computer hardware. Prepare new computers for deployment and reload existing computers using standard vendor operating system images. Install new software applications and apply software updates. Build and update group policy objects in Active Directory. Investigate, diagnose, and resolve complex hardware, software, security, and network problems. Coordinate vendor repairs of computers, printers, and other devices. Maintain inventories of computers, software licenses and related supplies., • Monitor the ticket queues used by the team and prioritize daily tasks to maintain support continuity., • Server and System Administration, • Administer local and cloud-based servers to provide file shares, manage access, apply patches, and apply firmware updates. Maintain server accounts and permissions., • Assist users with file management for local and server storage. Ensure that scheduled backups of system and data files on servers and desktops are running appropriately. Perform data restores as requested., • Specialize and have solid knowledge in IT with the Microsoft Office 365 system, applications & application support., • Experience in managing Active Directory (AD) permissions, Office 365 permissions and permissions via Azure Sync Services., • Maintain desktop and laptop equipment, peripherals, and other IT related hardware., • Diagnose, replace, upgrade and repair hardware issues., • Provide end-user application and software support., • Maintain Office 365 accounts, access, reconciliation, and licensing., • 3+ years of hands-on experience with Office 365, Microsoft SharePoint, or Microsoft Exchange, • 2+ years real-word experience implementing production Azure analytics platforms., • MCSA and/or MCSE certification in Microsoft Office 365 preferred., • Minimum 3 years of extensive Exchange/Exchange Online and Microsoft 365 implementation and support experience., • Provide overall Office365 security expertise including strong knowledge of Azure Active Directory. Education/Certifications: • Three to five years of experience in Microsoft Cloud technologies such as: Office 365, Azure AD, Exchange, SharePoint, Teams, OneDrive, • Three to five years of experience providing remote Help Desk support., • Desktop Support: 3 years, • SharePoint: 3 years, • Office 365: 3 years, • Azure AD: 3 years, • Teams: 3 years, • Valid driver’s license required., • No more than one moving violation within the past 12 months, • Vehicle required. EXCELLENT BENEFITS: • Benefits: Medical, Dental, Vision, 403b, basic life and AD&D, flexible spending accounts, EAP, • Eligible for medical benefits after 30 days of employment, • Flexible work schedules, clinical training series, leadership development program, • 10 paid holidays (an 11th after 2 years of employment), generous vacation and sick time Bridgeway Behavioral Health Services is committed to inclusive hiring and dedicated to diversity in our work and workplace culture. We provide equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, national origin, sex, sexual orientation, gender identity or expression, marital status, military or veteran status, disability, age, religion, or any other classification protected by law; and we strongly encourage candidates of all identities, experiences, orientations, and communities to apply.

Job Description Are you seeking a challenging position that provides for personal and professional growth? Do you want to work with mutually supportive colleagues in love with technology and solutions that help organizations succeed? Are you gratified when clients appreciate your work? Do challenges energize you. Do you want to keep learning and not sit on a help desk working remotely all day? Then you are our candidate. We are seeking an experienced field Technology Support Technician to join our team! You will implement and support a diverse range of network solutions from on premises, hybrid, and cloud-based solutions for our clients as a member of a mutually supportive team. We are a Microsoft focused shop with primary commitment to MS365, Azure, and Windows Virtual Desktop. We are especially focused on security with SSO, PIM and conditional access methodologies a must. BUT we also work with clients that use Apple Macs and work with Gsuite and need a strong centralized management partner. You will resolve issues in a methodical way using the best online tools and documentation systems. You will have the full support of a committed and diverse team of I.T. professionals. You must be experienced, knowledgable about Entra and on line SharePoint. We will provide you every opportunity to learn, grow, and move up as our organization continues to grow. We have an amazing staff retention over 8 years. We are hiring for the long term. Responsibilities: • Provide end user technical assistance with computer hardware and software, • Assist in designing new solutions for client organizations with video, streaming, and ingenuity, • Administer AD and AAD domains for organization clients with deep knowledge of Security using EPR, MDR, EPP and SIEM technology., • Experience configuring Microsoft Azure Conditional Access, Privileged Identity Management. SharePoint security/ permissions configurations, and Intune., • We do support Mac and Gsuite clients with a commitment to Addigy remote management tools., • Resolve issues for clients via phone, in person, or remote help desk., • Recommend hardware and software improvements., • Utilize cloud ticket and document systems to track and manage proactively customer issues and resolutions., • have excellent documentation skill: writing, formatting, logic., • Capable of producing detailed Scopes of Work for projects such as migration of Ad to AAD, migration of shares, et al., • Previous experience in IT, customer service, or other related fields., • Must be totally committed to the job and fulfilling customer needs, • MUST be an aggressive Self-Learner, • Must be a TEAM player with ability to receive feedback (criticism) and debriefing commitments., • Knowledge of Active Directory, Azure Active Directory and Microsoft Security, • A VERY strong ability to relate to end users on a one-to-one basis., • Hands on experience with Microsoft M365, Azure virtualization,, • Knowledge of routing valuable, especially VPN with SonicWALL Firewall routers, • Knowledge and keen interest in Cyber security, • Ability to build rapport with clients., • Strong troubleshooting and critical thinking skills. Writing documentation a must., • Strong ability to research solutions from the Internet on demand., • Positive and professional demeanor, • College Degree or equivalanet required., • Excellent written and oral (English) communication skills Powered by JazzHR OZq9jbKLuC