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Technology SAP BTP S/4 HANA Architect Job Description C;ient is seeking a Technology SAP BTP S4 Hana Architect This position will require a key player in engaging with business/functional team in providing best fit technical solutions while conforming to client’s and Infosys development standards. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape. Basic Qualifications • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education., • At least 7 years of experience with Information Technology, • The location is Austin, TX. The Position may require travel and/or relocation. Preferred Qualifications • At least 7 years of SAP experience with at least 2 large scale end to end SAP BTP implementation experience, • Experience in building solution for external Warehouse users., • Configuring SAP Workzone., • SAP Mobile Start, Warehouse iOS operator app., • Should have worked on enabling on-prem S/4 HANA system to an external users via BTP., • Good understanding of IAM principles and mechanisms for secure user authentication and authorization for external users. Skill in diagnosing network and security issues related to external access., • Should have strong design, architecture skills related to cloud integration, security, and SAP technologies., • Strong experience in dual landscapes and cutovers for various environments., • Strong experience in managing custom code remediation, upgrades and complex cutovers., • Ability to anticipate & manage risks during various stages of S/4HANA conversion, • Strong communication skills, both written and verbal., • Ability to independently drive and handle discussions with client technical managers involving strategic project plans, • Good understanding of interfaces across multiple systems, • Demonstrated ability to lead small teams and work with globally distributed teams

Associate Attorney – IP Transactional (4–5 Years Experience) 📍 Austin, TX / Nashville, TN A leading law firm is seeking a mid-level Associate Attorney to join its IP Transactional practice group. This is an exciting opportunity to work at the intersection of technology, intellectual property, and data privacy, advising clients on cutting-edge and complex commercial transactions. What You’ll Do: • Draft and negotiate licensing, software, SaaS, and commercial agreements, • Advise on M&A, joint ventures, and strategic transactions, • Conduct and manage IP due diligence processes, • Prepare and review:, • Terms of Service (TOS), • End User License Agreements (EULA), • Privacy & Security Policies, • Subscription, referral & distribution agreements, • Handle trademark clearance, prosecution, and enforcement, • Advise clients on emerging technologies (AI, ML, Web3, digital media, etc.), • 4–5 years of experience in IP/technology transactions, • Strong background in commercial contracts and IP advisory, • Experience with U.S. and international trademark & copyright law, • Exposure to emerging tech and digital innovation, • Excellent drafting, negotiation, and communication skills, • Experience with data privacy laws (GDPR, CCPA, COPPA), • Knowledge of ADA/WCAG accessibility standards, • Background in digital advertising compliance, • Collaborative and growth-oriented environment, • Strong mentorship and career development support, • Exposure to high-impact, cutting-edge matters

We're looking for a Product Manager to join Procore's Owners Product Team. In this role, you'll be responsible for deeply understanding our Owner customer type and overseeing Owner-focused product initiatives that drive meaningful value for this critical market. As a Product Manager, you'll partner with customers and internal product teams to understand market needs to deliver a transformative experience for our Owner customers. This position requires customer centricity, the ability to understand and break down complex problems, thoughtful prioritization techniques, and collaboration across multiple stakeholders to drive forward progress. Apply today to join a world-class product team and make an impact. This position reports to the Senior Director of Product for Owners and will be based in Austin, TX or in New York City, NY. We're looking for someone to join us immediately. What you'll do: * Own the roadmap for various Owner-focused initiatives. * Develop a deep understanding of our Owner customers and user needs across the Procore product suite. * Collaborate with other Product Managers to define and build key Owner solutions. * Collaborate with stakeholders across Sales, Customer Success, and Marketing for launches. * Lead cross-functional teams through all phases of product development, from discovery through delivery and iterative refinement. * Define and track success metrics, and communicate product vision, plans, and progress effectively to stakeholders at all levels of the company. What we're looking for: * 3-5 years of product management or equivalent experience, ideally in a B2B SaaS PM role. * Strong ability to translate strategy into executable, prioritized plans and build-ready artifacts (PRD, user stories, AI-generated prototypes). * Demonstrated ownership and accountability for complex, multi-team, end-to-end initiatives. * Proven experience influencing across Product, Engineering, Design, and other stakeholders without direct authority. * Deep customer obsession and the ability to synthesize qualitative and quantitative research to bring new ideas and support hypotheses. * Comfort operating in ambiguity and navigating organizational complexity. * Excellent written and verbal communication skills. Base Pay Range: 140,960.00 - 193,820.00 USD Annual This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

As a Senior Business Systems Analyst - Order to Revenue/Financial Systems on our Financial Systems team, you'll implement and conduct ongoing maintenance of Procore's financial systems in the order-to-revenue value stream, which includes design, configuration, development, documentation, training, reporting, and support. You will drive the optimization of Procore's OTR value stream by identifying and implementing vendor-provided AI innovations within our tech stack (Zuora Billing & Revenue, Stripe, Avalara). You will use AI as a core accelerator within the SDLC to move from requirements gathering to production faster than ever. This position will report to our Director, Finance & Legal Systems, and can be based out of Austin, TX. We're looking for someone to join our team immediately. What You'll Do: * Facilitate system upgrades, communication regarding system stability and improvements, and maintaining updated documentation on the business systems * Manage and monitor integrations between systems and contribute to larger integration initiatives, as well as leading cross-functional implementation efforts * Serve as a technical advisor for Financial Systems, leading recommendations for new systems and updates to platform architecture that increase the efficiency and reliability of our Financial Systems, ensuring alignment with Revenue, Legal, and Finance needs, corporate objectives, and IT standards * SDLC Acceleration: Utilize AI tools to automate the synthesis of complex business requirements into high-quality Jira user stories and comprehensive acceptance criteria. * SaaS AI Advocacy: Evaluate and propose the implementation of new AI capabilities released by our vendors (e.g., Zuora AI, Stripe AI) to improve OTR accuracy and revenue forecasting. * Set expectations around technical feasibility of requested features and functionality, and partner to provide training and technical support as needed * Drive continuous improvement of quote-to-cash tech stack by identifying and remediating tech debt and recommending feature enhancements with consideration for business goals and ROI * Own technical systems documentation and communication about tool maintenance, upgrades, stability, and security * Partner with IT Security, Governance, Risk and Compliance teams to drive stability, reliability, and compliance of quote-to-cash systems * Drive efficient and effective change management and quality assurance processes, ensuring adherence to enterprise security and compliance standards What we're looking for: * 6+ years of experience working with order-to-revenue systems (Zuora Billing and Revenue, CPQ, Salesforce, NetSuite, Avalara, Payment Gateway, such as Stripe), including hands-on implementation and deployment efforts across multi-dimensional teams * BS degree is preferred; MBA or similar advanced degree is a plus * Experience with order-to-revenue business processes with subscription deal structure and understanding of ASC606 accounting principles * AI-Enhanced Analysis: Experience using Generative AI to perform deep-dive discovery, process mapping, and "what-if" impact analysis for downstream financial systems. * Innovation Mindset: A passion for researching industry benchmarks in AI-driven automation to reduce manual touches in the quote-to-cash process. * Experience in an operational/systems administration role supporting the implementation of technology solutions with responsibility for requirements gathering, performing assessments, and presenting solutions to maintain system health and efficiency * Deep passion in researching for standard methodologies, industry benchmarking, bringing in productivity/automation, and efficiency * Ability to develop strong partnerships with business stakeholders across a wide variety of operational and technical disciplines and levels with a supportive and customer-focused personality * Ability to consider end-to-end process dependencies and advise on downstream effects of changes * Strong experience with integration work involving API and integration endpoints with middleware tool - should be speaking integration developer language and engaging in solutioning * Experience with structured data, data management, data governance, and ensuring data quality within enterprise applications * Experience with in-house and 3rd party implementation and ongoing maintenance of SaaS solutions * Experience working with a ticket/task tracking system (e.g., JIRA) and working in an agile environment * Excellent written and verbal communication skills; ability to explain complex systems and technical topics in a clear, concise manner Base Pay Range: 94,720.00 - 130,240.00 USD Annual This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

Canada based Salary: $100,000 - $125,000 DOE Bonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth and reach peak impact. Bonterra's differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com. Job Summary The Senior Software Engineer (Auth0) designs, implements, and maintains secure, scalable identity and access management (IAM) solutions across Bonterra's product portfolio. This role applies deep expertise in Auth0, OAuth 2.0/OpenID Connect, SAML, and modern web application security to deliver compliant, resilient authentication and authorization services. Working in an AI-first engineering environment, the Senior Software Engineer leverages AI-assisted development tools and AI-driven security capabilities to accelerate secure coding practices, automate threat detection, and improve system reliability and performance. The role collaborates with engineering leadership, architects, security, DevOps, and product teams to integrate enterprise identity providers, modernize legacy authentication systems, and ensure secure user experiences across web, API, and microservices architectures. This position provides technical guidance and informal leadership to peers through code reviews, design feedback, and knowledge sharing but does not have formal people management responsibilities. Essential Functions • Design and implement secure authentication and authorization services, spending approximately 60-70% of time coding and reviewing production-quality code to support scalable IAM capabilities across multiple applications., • Develop and maintain Auth0 integrations, including custom actions, rules, hooks, and tenant configurations, to enable secure SSO, MFA, adaptive authentication, passwordless login, and session management., • Implement OAuth 2.0 and OpenID Connect flows (authorization code with PKCE, client credentials, device flow, refresh token rotation) and SAML 2.0 integrations to support enterprise and third-party federation requirements., • Build and secure Next.js authentication patterns, including API route protection, middleware authentication, server components, server actions, and session management for App Router and Pages Router implementations., • Integrate enterprise identity providers (e.g., Active Directory, Azure AD, AWS Cognito, LDAP) and develop adapters for legacy or third-party systems to ensure seamless federation and user lifecycle management., • Leverage AI coding assistants and AI-powered security tools in daily development workflows to automate code reviews, improve test coverage, detect vulnerabilities, and enhance adaptive authentication mechanisms., • Collaborate with engineering managers and architects to design large-scale identity solutions, document architecture decisions, and ensure alignment with zero-trust and compliance requirements., • Partner with QA engineers to define, automate, and maintain unit, integration, penetration, and authentication flow tests within CI/CD pipelines to enforce secure deployment standards., • Work with DevOps and SaaS teams to implement secure CI/CD pipelines, infrastructure as code, automated security scanning, and secrets management practices across cloud environments., • Troubleshoot complex production authentication and authorization issues, conduct root cause analyses, and implement performance optimizations for high-volume systems., • Contribute to security and compliance initiatives by supporting audits, documenting controls, and implementing safeguards aligned with frameworks such as SOC 2, GDPR, and CCPA., • Provide technical guidance to peers through design reviews, pair programming, and documentation to promote secure development standards and consistent implementation practices. Knowledge, Skills & Abilities LEADERSHIP & NAVIGATION EXPECTATIONS • This position does not have people management responsibilities. Provides technical guidance, reviews peer work, and supports decision-making within the identity domain., • KEY BEHAVIORS - THE "HOW", • Applies structured problem-solving, documents architectural decisions, and uses AI-enhanced workflows to improve productivity, code quality, and security posture., • OUTCOME EXPECTATIONS - THE "IMPACT", • Delivers secure, compliant, and scalable authentication solutions that reduce risk, improve user experience, and enable reliable product access across Bonterra's platforms. Required Minimum Qualifications • Demonstrated experience designing and implementing authentication and authorization systems in production environments., • Strong hands-on expertise with Auth0 or comparable IDaaS platforms, including configuration, customization, and enterprise integrations., • Proficiency in secure software development using Node.js, TypeScript, and modern web frameworks., • Practical experience implementing OAuth 2.0, OpenID Connect, SAML 2.0, JWT validation, RBAC/ABAC models, and zero-trust principles., • Experience securing RESTful APIs and web applications against common vulnerabilities, including OWASP Top 10 risks., • Experience implementing and managing multi-factor authentication solutions and distributed session management., • Familiarity with AWS cloud services, infrastructure as code, CI/CD pipelines, and DevOps practices., • Experience using AI coding assistants and automated security scanning tools to enhance development efficiency and code quality., • Ability to document technical designs, support audits, and align implementations with security and compliance requirements., • Bachelor's degree in Computer Science, Cybersecurity, or related field, or equivalent practical experience. Preferred Qualifications • 5-8 years of progressive software development experience, including at least 3-4 years focused on identity and access management., • Experience deploying and securing Next.js applications in cloud or edge environments., • Experience migrating legacy authentication systems to modern IDaaS platforms., • Familiarity with Terraform, CloudFormation, containerization (Docker, Kubernetes, ECS), and secrets management tools., • Exposure to advanced identity protocols, passwordless authentication, WebAuthn, and OAuth extensions., • Experience integrating AI-driven threat detection, anomaly detection, or behavioral analysis into authentication systems., • Experience supporting security incident response, logging, monitoring, and SIEM integrations., • Auth0 certifications or equivalent advanced tenant administration experience. Physical Requirements & Work Environment Office Environment - There are no specific or unusual physical or environmental demands. This job description is intended to convey information essential to understanding the scope of the position and is not intended to be an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with the position. This job description does not constitute an employment agreement between Bonterra and employees and is subject to change as the company needs and/or the requirements of the job change. Bonterra celebrates our differences in an inclusive workplace designed to support the things that make us individuals. We are an Equal Opportunity Employer and evaluate qualified applicants without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital or parental status, veteran status, and other legally protected characteristics. We are committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Employment with Bonterra is at-will, which means either the employee, or the company may terminate the employment relationship at any time, for any reason not prohibited by law. At Bonterra, we're building AI-powered tools to solve real human challenges-and we want teammates who share that enthusiasm.We value people who will champion AI and bring diverse perspectives from different industries, backgrounds, and cultures. Together, we create AI that breaks down barriers, empowers communities, and delivers better outcomes At this time, we are unable to consider candidates who require current or future sponsorship for employment authorization. At Bonterra, we're innovating with a higher purpose: to increase giving to 3% of US GDP by 2033, creating $573 billion more in global impact every year. At Bonterra, we foster an inclusive, equitable culture where every team member belongs and contributes to meaningful impact. Read more about our values and culture ___ We offer a comprehensive benefits package that supports your health, well-being and growth - explore full details ___ Compensation and benefits for this role apply to full-time employees in the United States and may vary based on local standards, laws and norms. Pay is determined by location, skills, experience, and education, and is one part of Bonterra's total rewards package, which may also include bonuses, incentives, equity, and a comprehensive benefits program. At Bonterra, we are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, or any other characteristic protected by law. If you require a reasonable accommodation during the application process, please ___

As a Senior Business Systems Analyst on our Financial Systems team, you will be the primary architect and strategic lead for our global Procure-to-Pay (P2P) ecosystem. You'll be responsible for the design, implementation, and optimization of a scalable P2P architecture that bridges the gap between procurement request and final payment. As the primary architect for our P2P ecosystem, you will lead the charge in delivering a "frictionless" purchasing experience by leveraging AI-driven automation within Zip and NetSuite. You will focus on vendor-led AI innovations to drive spend compliance. This position reports to our Director, Finance Systems, and is a high-impact role aimed at delivering a best-in-class, "frictionless" purchasing & Expense experience. What you'll do: * P2P Architecture & Strategy: Lead the architectural design and roadmap for the P2P tech stack, ensuring seamless data flow between Zip (Intake-to-Procure), NetSuite (ERP), and downstream payment providers. * Intelligent Automation: Implement AI-driven intake and approval workflows within Zip to simplify the employee experience while enforcing robust spend controls. * AI-Driven SDLC: Leverage AI as a productivity tool to accelerate the creation of technical maps, ERDs, and UAT scripts, ensuring faster delivery of P2P enhancements. * Trusted Advisor to Finance: Partner closely with Procurement and AP leadership to identify bottlenecks and recommend "out-of-the-box" functionality or custom scalable designs that drive automation and reduce manual touches. * Global Scalability: Design and implement system configurations that support international expansion, including multi-subsidiary structures, multi-currency processing, and global tax compliance (VAT/GST). * System Integration & Data Integrity: Own the integration logic between Zip and NetSuite. You will ensure that purchase orders, vendor records, and invoices sync accurately, maintaining a "single source of truth" for financial data. * Process Optimization: Drive the evolution of the employee experience by simplifying the intake process for consultants and employees, while ensuring robust approval workflows and spend controls. * Technical Advisory: Serve as the subject matter expert on P2P industry benchmarks. Set expectations on technical feasibility for new features and lead the remediation of technical debt within the procurement lifecycle. * Governance & Compliance: Partner with IT Security and Internal Audit to ensure P2P processes meet SOX compliance and enterprise security standards, particularly regarding vendor onboarding and payment security. What we're looking for: * 6+ years of experience specifically within the Procure-to-Pay (P2P) domain, including hands-on implementation of enterprise-grade procurement and AP automation tools. * Expertise in Zip & NetSuite: Deep, "power-user" level experience configuring Zip for intake-to-pay and NetSuite for core financial processing and project accounting. * Solution Architect Mindset: Proven ability to design end-to-end solutions that account for complex business logic, such as 3-way matching, automated approval routing, and vendor portal management. * System Innovation: Demonstrated ability to leverage AI-native features in procurement platforms to automate 3-way matching and vendor data management. * Consultative AI: Skill in using AI to synthesize complex global tax and VAT requirements into actionable technical configurations. * International Experience: Significant experience delivering P2P solutions for global organizations, with a strong understanding of how to scale systems for new regions and localized requirements. * Integration Fluency: Strong experience working with API and middleware tools; you must be able to collaborate with developers to solution complex data mappings between Zip, NetSuite, and SFDC. * Data Governance: Experience managing structured vendor data and ensuring data quality across disparate enterprise applications. * Consultative Approach: Exceptional communication skills with the ability to influence senior stakeholders and explain technical P2P concepts in a clear, business-focused manner. * Agile Methodology: Experience working in a ticket/task tracking system (e.g., JIRA) within an agile, fast-paced environment. Base Pay Range: 94,720.00 - 130,240.00 USD Annual This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

As a Certinia Developer at Procore, you will be responsible for designing, developing, and implementing robust solutions within the___ ecosystem, specifically focusing on Certinia (FinancialForce) applications. You will collaborate closely with functional consultants, business stakeholders, and other developers to build scalable, high-performance applications that meet business requirements. This position will report to the Senior Manager, GTM Systems and we're looking for candidates to join us immediately. What you'll do: * Design and develop end-to-end solutions on the Certinia (FinancialForce) platform, including customisation, configuration, and integration. * Collaborate with business analysts and stakeholders to gather and refine requirements. * Leverage Certinia PSA automation for seamless project management, resource planning, time tracking, expense management, billing, and revenue recognition. * Implement and maintain Apex Classes, Triggers, Batch Jobs, Lightning Web Components (LWC), and Visualforce pages. * Develop and enhance Certinia modules such as PSA (Professional Services Automation),Accounting and Revenue Management. * Ensure adherence to Salesforce best practices, coding standards, and governance limits. * Optimise system performance and scalability through code optimisation and efficient data handling. * Create and maintain detailed technical documentation, including design specifications and user guides. * Perform thorough unit testing and work with QA for integration testing. * Provide post-deployment support and assist in troubleshooting and resolving production issues * Collaborate with all levels of the technical team and partners to evaluate technical solutions and design trade-offs. * Work in an Agile environment where innovation and teamwork are pillars of success. What we're looking for: * 8+ years of experience in Salesforce development, with at least 4+ years of hands-on experience in Certinia (FinancialForce). * Strong proficiency in Apex, Visualforce, Lightning Web Components (LWC), and JavaScript. * In-depth understanding of Salesforce Platform Architecture, Governor Limits, and Best Practices. * Deep expertise in Certinia PSA - configuration, optimisation, and customisation. * Strong understanding of project management, resource planning, time and expense tracking, and financial processes(Billing and Revenue Management), Services Estimating within PSA. * Experience integrating Certinia PSA with ERP, CRM, and other enterprise applications. * Hands-on experience with Certinia PSA development, including workflows, automation, and Apex customisation. * Ability to lead client workshops, requirement gathering, and stakeholder communication. * Strong problem-solving skills, analytical mindset, and ability to work in a fast-paced environment * Experience with Certinia PSA, Accounting, and Revenue Management, Analytics and Reporting modules. * Proficiency in SOQL and SOSL. * Hands-on knowledge and understanding of DevOps tools and technologies, such as GIT and experience with Salesforce release, pipeline management, and CI/CD processes, is a plus. * Innovative and motivated problem solver with top-notch software design and implementation skills. * Strong written and verbal communication skills and ability to communicate effectively at all levels of the organisation. * Ability to excel in a fast-paced environment requiring attention to detail, excellent organisational skills, a high degree of motivation, and deadline-driven productivity. Certifications required: * Salesforce Platform Developer I (required), Developer II (preferred) * Certinia PSA (strongly preferred) Base Pay Range: This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

US Salary Range: $143,000 - $175,000 w/15% annual bonus Bonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth and reach peak impact. Bonterra's differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com. We're hiring a Director of Customer Success who will lead a Customer Success team that works directly with our Case Management customers across the full customer lifecycle. This role will report to the SVP of Customer Success and be their trusted lieutenant for proactively orchestrating customers' activation, onboarding, adoption, engagement, value achievement, retention, and expansion. This is an important and exciting role that offers the opportunity to make a significant impact to the thousands of Mission-driven organizations delivering direct services to vulnerable populations. Case Management's Customer Success department owns the long-term relationship with our customers, and this role directly influences their experience and value realization. The successful candidate will be required to contribute to and deliver on departmental strategies to achieve company objectives and metrics, all while working closely cross-functionally to ensure a positive overall customer experience. The ideal candidate brings strong people management, a data-driven operating mindset, deep familiarity with the full Customer Success lever set, and the ability to build programs that scale without sacrificing customer outcomes. Responsibilities: Improve Your Teams' Delivery of the Customer Journey * Deeply understand Case Management products and how our products and services can be used by customers to achieve their goals / desired outcomes and realize value * Define, implement, and maintain customer journey playbooks for your teams to consistently and proactively orchestrate our customers' journey toward achieving their desired outcomes with our products and services * Incorporate self-service and technology-assisted touchpoints that keep customers engaged and progressing toward value at every stage * Demonstrate fluency across the full Customer Success lever set - high-touch, pooled, low-touch, and tech-assisted - and know how to sequence and combine them effectively for a mid-market customer base * Leverage AI-assisted tools and workflows to improve CS operations - including predictive risk scoring, automated escalation triggers, and intelligent segmentation - and champion practical AI adoption within your team * Build a culture of data-driven decision-making, using health scores, product usage signals, and engagement data to forecast risk, identify expansion opportunities, and measure program effectiveness Focus on Customer Value * Develop your team's organizational change management expertise so they can guide customers through adopting Case Management products and help those customers manage change within their own organizations * Implement and promote the Challenger approach among your team members * Define, drive, and demonstrate the customer value (ROI) delivered by Case Management's products and services * Hold your team members accountable to deeply understand our customers' goals / desired outcomes and guide those customers toward achieving those outcomes * Manage escalations from your direct reports and follow a methodical escalation process to executives when necessary Drive Customer Revenue Expansion * Help define CSM involvement during the initial sale, renewal, and up-sell portions of the customer journey * Align Customer Success with the Sales and Marketing teams on renewal and up-sell strategy, ensure smart hand-offs, and help everyone focus on customers' desired outcomes and selling with a retention focus * Collaborate with peers to provide feedback to Sales and Marketing on their prospecting approach and compliance with ideal customer profile(s) Cultivate a Customer-Centric Culture * Foster company-wide culture of Customer Success * Support company-wide definition(s) of "ideal customer" by product and segment * Contribute to a company-wide customer feedback loop (i.e., Voice of Customer) processes, especially gathering and acting on feedback from other teams and departments (e.g., Support, Renewals & Expansion, Sales, Marketing, Professional Services, Product) to improve our customers' experience * Collaborate with your peers to clarify ownership for each touchpoint and internal process of the customer journey * Advocate for changes in other departments' ways of working and collaborate with them to implement improvements Customer Success Tech Stack * Be an exemplary user of our Customer Success tech stack and promote your team's and colleagues' adoption of key processes in our CS tech stack and make it Case Management's best source of truth for customer health, engagement, and CS metrics * Work with CS colleagues to create and refine dashboards and reporting to measure customer health and success * Collaborate with colleagues to implement ideas for using our tech stack to create scale for your teams while also improving customer experience and outcomes Own Key Team Metrics and Support Departmental and Company Metrics * Customer and revenue retention (gross and net) * Product adoption and scaled engagement effectiveness (activation and adoption rates, time to first value, verified outcomes, executive engagement, open and click-through rates, program completion rates, etc.) * Customer Success Qualified Leads (CSQLs) * Net Promoter Score (NPS) * Employee engagement metrics Own the Financial Models and Forecasts for Your Teams * Demand and capacity models * Budget and expenditure models * Retention forecasting and other key metrics (e.g., risk, churn, up-sell rates) * Others as defined over time Recruit, Groom, and Inspire a World-Class Team * Build a pipeline of great candidates * Establish a rigorous interview process * Set expectations on performance and provide constructive, timely feedback to team members * Communicate and incent your team members' individual and team performance * Expand training and mentoring to grow your team members * Manage out underperformers Propose improvements to your team's organizational structure * Define segmentation of the customer portfolio (as appropriate) * Implement and improve on the Success competency model, particularly for your team * Be informed of market compensation Achieve Operational Excellence * Continuously communicate metrics to team * Analyze and report on metrics to the SVP, Customer Success, CCO, and other executive stakeholders Qualifications: * Experience in a Customer Success managerial role responsible for revenue retention (GRR/NRR) within a SaaS environment serving Small-to-Medium-Business (SMB) and Mid-Market customers, with direct ownership of customer outcomes and retention strategy * Demonstrated ability to build and execute retention strategies at the portfolio level - including early risk identification, escalation frameworks, save plays, and executive engagement to forecast renewals and churn outcomes with accuracy * Experience preparing and presenting capacity planning models and forecasts to senior leadership * Proven ability to build and operate Scaled or Tech-Touch CS models, including customer segmentation frameworks that align human intervention levels to customer value, complexity, and lifecycle stage * Experience leading or closely partnering with Digital CS or Customer Marketing functions to develop programmatic engagement strategies (e.g., onboarding email sequences, health-based triggers, NPS follow-up workflows) that complement high-touch CSM coverage * Demonstrable experience using data to manage Customer Success functions, including customer health scoring, leading indicators of churn, and portfolio-level performance reporting * Strong people management skills, with experience leading teams through organizational change, including the introduction of new CS models, tooling, or coverage structures * Professional-grade communication and presentation skills; comfortable presenting strategy and results to C-level executives * Effective organizational change management skills, both internally (team) and externally (customers) * Humble and friendly personality with strong listening skills and openness to input from other team members and departments * An extreme sense of ownership for assigned responsibilities * Superior technology skills, especially with applications across the CS tech stack (e.g., Salesforce, Pendo, Zendesk, Five9, AskNicely, FullStory, Intercom), with particular emphasis on leveraging these tools to build scalable, automated customer programs At Bonterra, we're building AI-powered tools to solve real human challenges-and we want teammates who share that enthusiasm.We value people who will champion AI and bring diverse perspectives from different industries, backgrounds, and cultures. Together, we create AI that breaks down barriers, empowers communities, and delivers better outcomes. At this time, we are unable to consider candidates who require current or future sponsorship for employment authorization. At Bonterra, we're innovating with a higher purpose: to increase giving to 3% of US GDP by 2033, creating $573 billion more in global impact every year. At Bonterra, we foster an inclusive, equitable culture where every team member belongs and contributes to meaningful impact. Read more about our values and culture ___ We offer a comprehensive benefits package that supports your health, well-being and growth - explore full details ___ Compensation and benefits for this role apply to full-time employees in the United States and may vary based on local standards, laws and norms. Pay is determined by location, skills, experience, and education, and is one part of Bonterra's total rewards package, which may also include bonuses, incentives, equity, and a comprehensive benefits program. At Bonterra, we are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, or any other characteristic protected by law. If you require a reasonable accommodation during the application process, please ___

We're looking for a Community Events Manager, NAMER, to join Procore's Community Team in Customer Marketing. In this role, you'll lead the strategy and execution of a diverse portfolio of community-led in-person events across the North American region. Your primary goal is to build a scalable operational backbone that supports hundreds of local chapters while delivering high-impact, flagship experiences that drive long-term customer loyalty. As a Community Events Manager, you'll partner across Procore including with Field Marketing, Events & Experiences, as well as external Chapter Hosts to design and grow a sustainable network of peer-led meetups and tentpole event activations. Use your strategic planning, operational systems design, and relationship management skills to transform grassroots engagement into a structured, global engine for member connection. If you are a builder who thrives on creating playbooks from scratch and fostering vibrant user communities, we want to hear from you-join us! This position reports to the Senior Manager, Community and will be based in our Austin headquarters. We're looking for someone to join us immediately. What you'll do: * Develop and scale the end-to-end strategy for Procore's peer-led meetup program across the NAMER region. * Design standardized operating procedures, playbooks, and toolkits to ensure consistent, high-quality execution across all community event types. * Recruit, onboard, and enable a distributed network of volunteer chapter hosts using a 1:many engagement model and self-serve resources. * Lead the community booth strategy and session programming for flagship tentpole events such as Groundbreak and Innovation Summit. * Manage the operational lifecycle of events, including budget tracking, project management, and post-event feedback loops. * Collaborate with Field Marketing and the Events & Experiences team to integrate community voices into industry conferences and regional workshops. * Establish and monitor program health metrics and quality benchmarks to track the impact of community events on customer engagement. * Facilitate a dedicated community for chapter hosts to share best practices and maintain alignment with the Procore Community team. What we're looking for: * 3+ years of experience in event management, field marketing, or community program management, specifically within B2B SaaS or enterprise software environments. * Proven track record of building and scaling operational systems or volunteer-led programs (e.g., ambassador or chapter networks) from the ground up. * Strong project management skills with the ability to navigate complex, cross-functional workstreams and manage multiple budgets simultaneously. * Excellent communication and interpersonal skills, with a natural ability to build rapport with both internal stakeholders and external community members. * A "builder" mindset-someone who enjoys creating the "machine" and the playbooks rather than just maintaining existing processes. * Ability to travel multiple times per quarter to support community events and host activations across the region. * Experience with community-focused technology, event tooling, and CRM platforms. * Bachelor's degree or equivalent professional experience. Base Pay Range: 129,600.00 - 178,200.00 USD Annual This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

US Based Salary Range: $110,000 - $135,000 DOE Bonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth and reach peak impact. Bonterra's differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com. About Bonterra Bonterra exists to propel every doer of good to their peak impact. Our vision: increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know this is bold, but we believe technology, innovation, and expertise will unlock new levels of trust, efficiency, and growth across the entire social good sector. With an unmatched network of over 20,000 customers, including 180,000+ nonprofit organizations and more than 50% of Fortune 100 companies, Bonterra is the market leader in innovation for social good technology. Today, that leadership is accelerating as we pioneer the application of generative AI to transform how social good organizations fundraise, manage, and deliver impact. Position Overview Bonterra's Case & Impact Management category equips social-good organizations with the systems they need to manage programs, measure outcomes, and communicate their results. Apricot, our leading case management platform, is used by nonprofits and public agencies to coordinate services, track outcomes, and translate operational data into evidence of impact. We are seeking a Senior Product Manager to do something genuinely hard and important: unlock the impact story living inside real nonprofit program data and turn that understanding into products that transform how organizations manage their programs, communicate their results, and compel the donors and funders who make their work possible. This role sits at a uniquely high-leverage intersection. You will work shoulder-to-shoulder with Bonterra's platform and AI teams to develop deep fluency in how diverse nonprofit programs are structured and operated, and use that fluency to build the next generation of case management agents and define the industry's first impact data product: a structured, trustworthy data layer that captures what happened, relative to goals, over time, across the full spectrum of health and human services programs. You will take that impact data and make it useful everywhere it matters across the Bonterra ecosystem. Surfaced inside donor communications in EveryAction, embedded in volunteer and CSR workflows in Deed, powering automated grant reports and impact statements that used to take weeks to write by hand. This is a role for someone who is energized by ambiguity, comfortable with complexity, and deeply motivated by the idea that better data infrastructure can change how the social sector understands and communicates its own value. In this role, you will: • Own the product vision and outcomes for Bonterra's impact data product and AI-powered case management capabilities, with end-to-end accountability from discovery through delivery, adoption, and measurable business impact., • Partner deeply with platform and AI agent teams to develop shared understanding of how social good organizations structure and operate their programs, turning that knowledge into smarter systems and automated workflows., • Define and build the impact data product: a structured, extensible data layer that captures what happened, relative to goals, over time, and makes that data usable for grant reporting, fundraising, and cross-product integration., • Lead the development of AI-powered case agents that reduce manual burden for direct service staff, surface the right information at the right moment, and make complex program workflows feel effortless., • Drive integrations between the impact data product and other Bonterra products, enabling use cases like surfacing real-time impact context inside donor emails, volunteer engagement flows, and CSR program reporting., • Set and execute product strategy for your portfolio, balancing customer value, platform scalability, and Bonterra's growth objectives. Responsibilities Product Strategy & Vision • Define and own the long-term product vision for Bonterra's impact data product and case management AI capabilities, grounded in real customer problems and aligned with Bonterra's mission and business objectives., • Apply an AI-native mindset to product strategy, designing AI-powered experiences that create meaningful customer value and identifying where automation can fundamentally change how nonprofits manage cases and communicate impact., • Build conviction around a product direction and evangelize it across the organization, gaining alignment from engineering, commercial, and customer success partners, and adapting when necessary but never defaulting to what is easy. Extracting Signal from Rich Program Data • Develop deep fluency in how Apricot clients structure and run their programs, building systematic approaches to surfacing meaning from a broad and diverse customer base., • Partner with platform and AI agent teams to translate program data understanding into training data, model inputs, and product decisions that improve over time., • Identify the most meaningful and generalizable data points across diverse HHS programs and evolve them into a structured, extensible impact data layer. Agentic Product Development • Collaborate closely with Bonterra's AI agent teams to define, prioritize, and ship case management agents that meaningfully reduce manual work for direct service staff and program leaders., • In partnership with other Case PMs, define what "good" looks like for AI-assisted casework, where automation creates trust and efficiency, and where human judgment must remain in the loop., • Ensure agent capabilities are grounded in real user workflows, validated with customers, and measured against outcomes that matter. Cross-Product Integration • Own the integration roadmap connecting impact data to Bonterra's broader product suite, including EveryAction, Deed, and beyond., • Enable seamless cross-product workflows: automated impact inserts in donor communications, real-time program results surfaced in fundraising and CSR tools, and grant reporting that assembles itself from structured impact data., • Partner with product peers across Bonterra to align on data standards, integration patterns, and the shared infrastructure that makes cross-product experiences possible. Qualifications • A signal extractor. You are energized by complexity. You can develop fluency in how diverse organizations structure their work and find the patterns that unlock better defaults, smarter automation, and cleaner product design., • An agentic product thinker. You understand how AI agents work, where they create genuine value, and how to design human-AI workflows that earn user trust over time., • Customer-problem obsessed. You measure your success by the problems you eliminate and the outcomes customers achieve, not by feature counts., • Technically fluent. You can engage deeply with engineers and AI/platform teams on architecture, tradeoffs, and long-term scalability, even if you don't write production code., • A systems thinker. You think beyond individual screens to platforms, workflows, and ecosystems, including how data created in one product creates value in another., • Mission-driven but pragmatic. You want to change the world, and you understand that durable impact requires focus, discipline, and strong execution. Experience that stands out: • 5+ years of product management experience in PE-backed SaaS, with experience owning complex, data-oriented or platform-oriented products., • Experience working with or alongside AI/platform engineering teams, with a thoughtful approach to where AI creates real value., • Direct experience with reporting, analytics, or data products, ideally in environments serving diverse customer segments with varying needs., • Experience in health and human services, nonprofit technology, CSR, ESG, or adjacent enterprise domains is a strong plus. You've successfully: • Led a multi-quarter product initiative that materially improved customer adoption, retention, revenue, or operational efficiency., • Made and stood behind difficult product tradeoffs, balancing near-term delivery with long-term platform health., • Shipped foundational capabilities, including data layers, integrations, or AI-assisted workflows, that enabled multiple downstream teams, products, or use cases. Culture Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community. Our comprehensive and competitive benefits include: • Generous Flexible Time Off (FTO) Policy, • Equity for ALL regular, full-time employees from individual contributors to management, share in our success!, • Up to 15 paid company holidays including some commemorating social justice events and self-care, • Paid volunteer time, • Resources for savings and investments, • Paid parental leave, • Paid sick leave, • Health, vision, dental, and life insurance with additional access to health and wellness programs, • Opportunities to learn, develop, network, and connect We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, diversity of thought and any other characteristic protected by applicable law. If you're a product leader who finds meaning in hard problems, who sees the richness of a diverse customer base as an opportunity rather than an obstacle, and who wants to build the infrastructure that helps the social sector understand and share its own impact, we want to meet you. At Bonterra, we're building AI-powered tools to solve real human challenges-and we want teammates who share that enthusiasm.We value people who will champion AI and bring diverse perspectives from different industries, backgrounds, and cultures. Together, we create AI that breaks down barriers, empowers communities, and delivers better outcomes At this time, we are unable to consider candidates who require current or future sponsorship for employment authorization. At Bonterra, we're innovating with a higher purpose: to increase giving to 3% of US GDP by 2033, creating $573 billion more in global impact every year. At Bonterra, we foster an inclusive, equitable culture where every team member belongs and contributes to meaningful impact. Read more about our values and culture ___ We offer a comprehensive benefits package that supports your health, well-being and growth - explore full details ___ Compensation and benefits for this role apply to full-time employees in the United States and may vary based on local standards, laws and norms. Pay is determined by location, skills, experience, and education, and is one part of Bonterra's total rewards package, which may also include bonuses, incentives, equity, and a comprehensive benefits program. At Bonterra, we are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, or any other characteristic protected by law. If you require a reasonable accommodation during the application process, please ___

Business Area: Engineering Seniority Level: Mid-Senior level Job Description: At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world's largest enterprises. Ready to take cloud innovation to the next level? Join Cloudera's Anywhere Cloud team and help deliver a true "build your own pipeline, bring your own engine" experience. enabling data and AI workloads to run anywhere, without friction or vendor lock-in. We take the best of the public cloud- cost efficiency, scalability, elasticity, and agility and extend it to wherever data lives: public clouds, private data centers, and even the edge. Powered by Kubernetes, our hybrid architecture separates compute and storage, giving customers maximum flexibility and optimized infrastructure usage. We are looking for a Staff Full Stack Software Engineer to lead the architecture and delivery of AI-powered workflows that are core to our product. You will define the technical strategy, set quality and reliability standards, and deliver end-to-end systems that transform ambiguous customer needs into robust, measurable, and privacy-safe AI experiences. You'll partner closely with Product, Design, Data Science, and GTM to deliver high-impact features at scale. As a Staff Full Stack Software Engineer you will: * Own the architecture: Design, evolve, and document the end-to-end AI workflow stack (prompting, retrieval, tools/function-calling, agents, orchestration, evaluation, observability, and safety) with clear interfaces, SLAs, and versioning. * Ship production systems: Build reliable, low-latency services that integrate foundation models (hosted and self-hosted), and traditional microservices. * Own end-to-end delivery of features from the user-facing aspect (UI) to the backend services. * Implement robust testing frameworks, including unit, regression, and end-to-end tests, to guarantee deterministic and predictable behavior from our AI-powered data platform. Establish safety guardrails and human-in-the-loop processes to maintain accuracy and ensure the production of ethical, responsible, and non-toxic outputs. * Optimize for cost & performance: Instrument, analyze, and optimize unit economics (token usage, caching, batching, distillation) and performance (p95 latency, throughput, autoscaling). * Drive data excellence: Shape data contracts, feedback loops, labeling strategies, and feature stores to continuously improve model and workflow quality. * Mentor and multiply: Provide technical leadership across teams, unblock complex projects, raise code/design standards, and mentor senior engineers. * Partner across functions: Translate product intent into technical plans, influence roadmaps with data-driven insights, and communicate trade-offs to executives and stakeholders. We are excited about you if you have: * Bachelor's degree in Computer Science or equivalent, and 6+ years of experience * Expertise in at least one primary language (Rust preferred) and ecosystem (e.g., Python, Go, or Java) and cloud-native architectures (containers, service mesh, queues, eventing). * Proven experience in integrating AI/ML models into user interfaces. This is more than just calling an API; you should have experience building features like AI-powered assistants, natural language interfaces (e.g., text-to-SQL), proactive suggestions, or intelligent data visualization. * Familiarity with the AI/ML ecosystem: You understand the fundamentals of LLMs, vector databases, RAG, and prompt engineering. Familiarity with tools such as MLflow, LangChain, or Hugging Face is a significant advantage. * Security & privacy mindset: Familiarity with data governance, PII handling, tenant isolation, and compliance considerations. You might also have: * Platform thinking: Experience designing reusable AI workflow primitives, SDKs, or internal platforms used by multiple product teams. * Model ops: Experience with model lifecycle management, feature/embedding stores, prompt/version management, and offline/online eval systems. * Search & data infra: Experience with vector databases (e.g., Pinecone, Weaviate, pgvector), retrieval strategies, and indexing pipelines. * Observability: Built robust tracing/metrics/logging for AI systems; familiarity with quality dashboards and prompt diff tooling. * Cost strategy: Experience with model selection, distillation, caching layers, router policies, and autoscaling to manage spend. * Experience with managing machine learning workloads on container orchestration platforms like Kubernetes, including setting up GPU resources, managing distributed training jobs, and deploying models at scale. Why this role matters: This is more than cloud management, it's about building the foundation for a consistent, secure, and compliant cloud experience that gives organizations 100% access to 100% of their data, anywhere. With the recent acquisition of Taikun, we are simplifying Kubernetes and cloud management even further, creating a platform that is unified, scalable, and future-ready. If you are passionate about Kubernetes, not just using it but building it at the core managing workloads across hybrid clouds and datacenters and obsessed with performance, devops, etc. this is where you belong. This role is not eligible for immigrationsponsorship What you can expect from us: * Generous PTO Policy * Support work life balance with ___ * Flexible WFH Policy * Mental & Physical Wellness programs * Phone and Internet Reimbursement program * Access to Continued Career Development * Comprehensive Benefits and Competitive Packages * * Employee Resource Groups EEO/VEVRAA LI-BV1 #LI-REMOTE

ICON is looking for a Director of Information Technology and Systems to build and own a unified technology strategy that drives critical business outcomes across a dynamic, multi-unit organization. As the Director of Information Technology & Systems, you will ensure the ICON tech stack drives business innovation, information security, and access to critical business data. You'll oversee a broad portfolio spanning corporate IT, data engineering, information systems and information security across ICON's Construction, Technology and Public Sector units. The ideal candidate brings deep corporate IT expertise alongside hands-on fluency in data engineering and infrastructure, and is comfortable operating in both commercial and government-regulated environments. This role is a full-time, on-site position based at ICON's Austin, TX HQ Campus. RESPONSIBILITIES • Lead and develop the Information Technology and Systems teams, setting operating principals and service level agreements., • Develop scalable strategies and roadmaps for AI and core digital infrastructure., • Partner with business stakeholders to ensure ICON's systems are pioneering and continuously solving emerging business problems., • Deliver data-driven insights and technology performance reporting to executive leadership on a regular basis., • Oversee all corporate IT functions, including end-user support, device management, SaaS platforms, identity and access management, and enterprise system integrations., • Lead vendor management, licensing, and technology procurement to maximize value and minimize risk., • Provide strategic and operational oversight of data engineering functions, including data pipelines, warehousing, and analytics infrastructure., • Ensure data infrastructure supports cross-functional business intelligence needs and enables data-driven decision-making at all levels of the organization., • Oversee cloud and on-premises infrastructure, ensuring reliability, performance, scalability, and cost efficiency., • Manage ICON's information security posture, ensuring systems and data are protected against cyber threats., • Ensure compliance with relevant frameworks and standards, including those required for government contracting., • Demonstrate security and compliance credibility to public sector stakeholders, including MilCon and MilTech program partners. MINIMUM QUALIFICATIONS • 10+ years of progressive experience leading technology or information organizations, with demonstrated experience in a senior leadership role., • 5+ years of experience leading technology teams in regulatorily complex environments., • Proven track record managing corporate IT functions at scale, including enterprise systems, end-user computing, and IT operations., • Proven track record of evaluating new technologies and tools and leading business integration., • Experience overseeing data engineering or infrastructure teams, with working knowledge of data pipelines, cloud platforms, and modern infrastructure practices., • Proficiency with cybersecurity frameworks and compliance requirements. PREFERRED SKILLS & EXPERIENCE • Experience supporting or working within a government contracting environment., • Highly analytical mindset with the ability to solve technical problems across data structures, storage systems, cloud infrastructure, and front-end frameworks., • Strong project and program management skills, including the ability to set priorities, manage multiple concurrent initiatives, and deliver on schedule., • Experience leading technical integrations and enterprise system implementations., • Ability to communicate technical concepts clearly to non-technical executives and business stakeholders., • Comfort operating in a fast-moving, innovative environment - experience in construction technology, advanced manufacturing, or deep tech is a plus. ICON is an equal opportunity employer committed to fostering an innovative, inclusive, diverse and discrimination-free work environment. Employment with ICON is based on merit, competence, and qualifications. It is our policy to administer all personnel actions, including recruiting, hiring, training, and promoting employees, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability, marital status, veteran status, or any other legally protected classification in accordance with applicable federal and state laws. Consistent with the obligations of these laws, ICON will make reasonable accommodations for qualified individuals with disabilities. Furthermore, as a federal government contractor, the Company maintains an affirmative action program which furthers its commitment and complies with recordkeeping and reporting requirements under certain federal civil rights laws and regulations, including Executive Order 11246, Section 503 of the Rehabilitation Act of 1973 (as amended) and the Vietnam Era Veterans' Readjustment Assistance Act of 1974 (as amended). Headhunters and recruitment agencies may not submit candidates through this application. ICON does not accept unsolicited headhunter and agency submissions for candidates and will not pay fees to any third-party agency without a prior agreement with ICON. As part of our compliance with these obligations, the Company invites you to voluntarily self-identify as set forth below. Provision of such information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your employment or subject you to any adverse treatment. Any and all information provided will be considered confidential, will be kept separate from your application and/or personnel file, and will only be used in accordance with applicable laws, orders and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement purposes.

Job Description The User Experience Analyst (NCG) will play a key role in shaping and continuously improving the employee experience with the client's IT services. This role focuses on understanding how employees interact with IT tools, services, and processes, and translating those insights into clear content, engaging campaigns, and targeted education programs. Working closely with IT service owners, communications partners, and business stakeholders, the analyst will help evolve and polish IT services to better enable the business. Key responsibilities include reviewing end-to-end employee journeys related to IT services, identifying pain points and opportunities for improvement, developing compelling content and communications, and supporting change management efforts that drive awareness, adoption, and satisfaction. This is an ideal opportunity for a new college graduate who is passionate about user experience, storytelling, and business impact to grow within a global technology-driven organization. Key Responsibilities -Review and analyze end‑to‑end employee experiences with IT services, tools, and processes to identify pain points, gaps, and opportunities for improvement. -Conduct basic user research and feedback analysis (surveys, interviews, service metrics, and qualitative inputs) to understand employee needs and behaviors. -Partner with IT service owners and stakeholders to translate insights into actionable recommendations that improve usability, adoption, and satisfaction. -Create clear, engaging content and communications (e.g., intranet pages, FAQs, job aids, presentations, and email campaigns) that explain IT services in employee‑friendly language. -Support the design and execution of employee engagement campaigns that increase awareness, understanding, and effective use of IT services. -Assist in developing and delivering training, education, and enablement materials to support new tools, services, and process changes. -Contribute to change management efforts by helping communicate “what’s changing, why it matters, and how employees are impacted.” -Collaborate cross‑functionally with IT, Communications, HR, and business teams to ensure a consistent and high‑quality employee experience. -Track and report on experience and engagement metrics (e.g., adoption, satisfaction, feedback trends) to measure impact and inform continuous improvement. -Maintain documentation and standards related to employee experience best practices within the IT organization. -Stay current on UX, employee experience, and digital communication trends and apply learnings to improve IT service delivery. Skills Required • Strong analytical and problem-solving skills with the ability to understand user needs and translate them into actionable insights., • Excellent written and verbal communication skills, including the ability to create clear, engaging content for diverse audiences., • Foundational knowledge of user experience (UX), human-centered design, or service design principles., • Ability to develop presentations, training materials, and digital content (e.g., intranet pages, FAQs, campaigns)., • Strong collaboration skills and comfort working with cross-functional teams, including IT, communications, and business partners., • Attention to detail and ability to manage multiple tasks or projects in a fast-paced environment., • Proficiency with Microsoft Office tools (PowerPoint, Word, Excel); familiarity with collaboration tools such as Teams and SharePoint. Skills / Education Preferred • Bachelor’s degree in User Experience, Human-Computer Interaction, Business, Communications, Information Systems, Psychology, or a related field., • Internship or project experience related to user research, employee experience, communications, marketing, or IT service delivery., • Familiarity with survey tools, analytics, or feedback platforms used to measure user satisfaction and engagement., • Basic understanding of IT service management concepts (e.g., service catalogs, incident/request workflows) is a plus., • Preferred: Master of Business Administration (MBA) or enrollment in an MBA program, with interest in organizational change, strategy, or technology management. Job Type & Location This is a Contract position based out of Austin, TX. Pay and Benefits The pay range for this position is $35.00 - $40.00/hr. Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n • Medical, dental & vision\n • Critical Illness, Accident, and Hospital\n • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n • Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n • Short and long-term disability\n • Health Spending Account (HSA)\n • Transportation benefits\n • Employee Assistance Program\n • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Austin,TX. Application Deadline This position is anticipated to close on Mar 31, 2026. h4>About TEKsystems:\n\n We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. \n\n The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. \n\nAbout TEKsystems and TEKsystems Global Services \n\n We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. \n\n The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Procore is building the global infrastructure for the physical world. Construction is one of the oldest and largest industries on earth, yet its most critical workflows-managing the materials that form our built environment-remain trapped in a manual workflows. Our mission is to connect everyone in construction on a global platform, providing an unprecedented opportunity to digitize the physical world while doing the most important work of your career. The Product Design team at Procore is a group of strategic partners who define and deliver all user-facing aspects of our platform. You will join the Resource Management group, which is responsible for how contractors manage their most vital assets: labor, equipment, and materials. Specifically, you will lead design for the Materials team. We are a field-first group dedicated to digitizing the entire material lifecycle-bridging the gap between the field teams installing work and the office teams procuring resources. We work directly with Engineers and Product Managers as strategic partners to turn complex physical logistics into high-quality digital experiences that connect the yard directly to project financials and the budget in real-time. This position reports to the Senior Manager, Design and will be based in our Austin, TX office.We're looking for someone to join us immediately. Apply today to join our team of Groundbreakers. What you'll do: You will lead the end-to-end design strategy for our Materials suite, collaborating closely with other designers to set a high bar for craft and quality experience. This role is a mix of product strategy and new feature development, offering the opportunity to understand the unique constraints of the construction site to build solutions that help contractors stay profitable and on schedule. * Lead a full redesign and upgrade complex legacy tools into a modern, native SaaS experience. * Deliver high-quality, user-centered designs that digitize the movement of physical goods from the warehouse to the jobsite. * Design, prototype, and test intuitive mobile and web experiences that make complicated supply chain flows feel simple and clear. * Collaborate with designers, PMs, and engineers to define long-term strategy for resource management. * Understand how to build for AI and automation to simplify how users reconcile physical paperwork with digital financial records. * Share work regularly in design reviews and contribute to a strong culture of feedback and iteration. * Presenting your design work and decisions to customers, executives, and cross functional teams. * Guide a large engineering organization with clear, unambiguous reasoning, minimizing assumptions in the final product's technical details. * Drive design discovery through customer research, meeting users on job sites and in back offices to observe their work firsthand. What we are looking for : * 10+ years of experience leading design for complex B2B Enterprise SaaS. * Strong technical background, such as prior experience working in logistics, inventory management, or complex SaaS tools. * developed a strong prototyping practice and utilized AI to increase design velocity. * Portfolio that demonstrates a mastery of systems thinking, end-to-end ownership, strong design fundamentals, and polished craft. * Experience designing complex tools for both mobile and desktop. * Experience working with, and contributing to, enterprise-scale design systems to support specialized, data-heavy use cases. * Articulate and polished communicator, confident in presenting design rationale to leadership and external stakeholders. * Enjoy spending time with customers in their environment, and are willing to travel for work and team visits. * Strong ability to influence product direction and advocate for the user in high-stakes utility environments. Base Pay Range: 168,560.00 - 231,770.00 USD Annual This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

About the role: Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner's Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a Senior Director plays a significant role in producing pragmatic and provocative insights which Gartner clients consume and apply to propel their business toward key objectives. They are a trusted source of advice for clients, reinforcing Gartner's value every day by engaging them via in-person meetings, virtual meetings, sales support visits and Gartner conferences to discuss complex client challenges and offer appropriate recommendations. We are seeking an experienced leader in AI business strategy and operating models to advise business and technology executives on AI products and services that drive end-user adoption and deliver measurable business outcomes across diverse markets and industries. You will guide C-suite and senior leaders in developing, implementing, and scaling AI products and service strategies that will drive valuation, profitability, and market leadership. In this role, you willbe responsible forauthoring pragmatic and thought-provoking content, including market predictions, and delivering actionable insights and recommendations to clients through webinars, in-person presentations, and client meetings. Success requires deep AIexpertise, market knowledge, and the ability to deliver clear, actionable advice to C-suite leaders on AI business strategy, operational and financial performance, culture transformation, and long-term growth - including business model innovation, operating model refinement, and executive leadership. You will also guide tech CEOs and product/service providers ($2M-$500M) on prioritizing AI investments and driving AI revenue and adoption across mid-market and global enterprises. What you will do: * Shape the AI Strategy agenda by translating emerging trends like agentic systems, orchestration platforms, and outcome-based services into strategic guidance for technology providers, while redefining business,operating, and leadership models for an AI-driven, automated future. * Influence TechCEO decisions by advising on AI investment priorities, product and service design, and enterprise adoption strategies, while guiding executive teams through strategic trade-offs, operating model changes, and competitive differentiation in an AI-first market. * Create category-defining, evidence-based research and develop original frameworks, models, and strategic narratives to help technology providers understand how AI is reshaping product strategy, revenue models, and competitive advantage,establishingGartner's leadership in guiding executive decision-making. * Support C-suite leaders and their organizations in building AI products and services that drive business outcomes and investment,identifyopportunities for value creation, and overcome barriers to end-user adoption. * Guidetech CEOs of startup, growth, and mature-stage midsize tech companies in developing AI approaches and methods toestablishand scale their organizations. * Bring provocative, independent insights and take strong positions that evolve the research agenda. Collaborate with a globally distributed team of analysts toestablishresearch positions. * Create innovative, thought provoking, and highly leveraged "must-have insights" content * Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act * Develop in-depth analysis to identify the root cause of a client's barriers or overall needs and reframe thinking to drive strategy forward * Demonstrate thought leadership in establishing Insights positions across a team of analysts * Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda * Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights * Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions * Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings * Support BTI and Sales: Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business * Provide high quality and timely content peer review * Build credibility as an industry expert to represent Gartner insights, methodology and strategy * Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community * Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery * Be a mentor and a coach by supporting more junior team members * Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions What you will need: * Bachelor's degree or equivalent experience; Graduate degree preferred * 12+ years of relevant field or industry experience and proven experience in AI, witha track recordof driving profitable growth, operational excellence, and financial performance in executive leadership roles. * Recognized expert and trusted advisor on the strategic business impact and adoption of AI technologies, ideally with experience in a high-growth, AI-native tech company. * Demonstrated ability to navigate key challenges in AI and scale successful software-centric companies, overcoming obstacles to achieve high growth. * Deep knowledge of the global and competitive landscape within the subject area, with an understanding of market dynamics and interplay. * Demonstrate executive presence; can immediately establish credibility with executives and additional stakeholders * Strong organizational skills; ability to work under tight deadlines and produce high quality deliverables * Demonstrate excellence in research and writing ability * Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions * Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges * Strong communication skills - able to explain complex concepts concisely and simply * Subject matter expertise; comfortable presenting at large and small-scale speaking engagements * Strong business and financial acumen * Deep knowledge of the global and competitive landscape within subject area as well as the interplay in that market * Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global team * Learning agile and adept with navigating highly matrixed environments * Ability to represent Gartner's research methodology and strategies effectively at all levels * Willingness and ability to travel up to 25% (where applicable) #LI-remote #LI-AV1 Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 172,000 USD - 202,500 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to___. Job Requisition ID:108496 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: ___ For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

Job Posting Title: Senior or Principal Product Manager, Texas Institute for Electronics Hiring Department: Operational Services and Strategies Position Open To: All Applicants Weekly Scheduled Hours: 40 FLSA Status: To Be Determined at Offer Earliest Start Date: Ongoing Position Duration: Expected to Continue Location: AUSTIN, TX Job Details: About TIE Texas Institute for Electronics (TIE) is a transformative, well-funded semiconductor foundry venture combining the agility of a startup with the scale of a national initiative. Our Mission A key part of our mission is to advance the state of the art in 3D heterogeneous integration (3DHI), chiplet-based architectures, and multi-component microsystems- catalyzing breakthroughs across microelectronics, artificial intelligence, quantum computing, high-performance computing, and next-generation healthcare devices. Our Impact Backed by $1.4 billion in combined funding from DARPA, Texas state initiatives, and strategic partners, we are building foundational capabilities in advanced packaging and integrated design infrastructure to restore U.S. leadership in microelectronics manufacturing. Our Technology Our 3DHI and chiplet integration platforms integrate novel thermal management and advanced interconnect solutions to deliver unprecedented performance and energy efficiency. Operating at the intersection of defense electronics and commercial markets, TIE offers a rare opportunity to reimagine an industry from the ground up and build transformative products with global impact. UT Austin, recognized by Forbes as one of ___, provides outstanding ___ and ___ packages that include: * Competitive health benefits (employee premiums covered at 100%, family premiums at 50%) * Voluntary Vision, Dental, Life, and Disability insurance options * Generous paid vacation, sick time, and holidays * Teachers Retirement System of Texas, a defined benefit retirement plan, with 8.25% employer matching funds * Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) * Flexible spending account options for medical and childcare expenses * Robust free training access through LinkedIn Learning plus professional conference opportunities * Tuition assistance * Expansive employee discount program including athletic tickets * Free access to UT Austin's libraries and museums with staff ID card * Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card * For more details, please see ___ and ___ and ___ The purpose of this role is to drive the product strategy and roadmap for TIE's advanced 2.5D/3D microsystems integration platforms, ensuring alignment between engineering execution, market needs, and business objectives. By serving as the bridge between technical teams and customer requirements, you will facilitate cross-functional collaboration and strategic partnerships to enhance product success and industry presence. • Own the product strategy and roadmap for TIE's advanced 2.5D/3D microsystems integration platforms, aligning engineering execution with market needs and business objectives. In this role (reporting into TIE's Business Group), you will serve as the bridge between technical teams and customer requirements to drive product success., • Author and maintain comprehensive Product Requirements Documents (PRDs) that guide TIE's process development, EDA integration, and packaging engineering teams. You'll ensure all stakeholders have a clear blueprint so development efforts remain aligned, efficient, and focused on the right prioriTIEs., • Drive cross-functional collaboration across internal teams-including packaging R&D, process engineering, design automation, and product marketing-to ensure product features and releases are cohesive and aligned with overall strategy. You will be the key interface keeping everyone on the same page and moving toward common goals., • Engage closely with customers and industry partners (e.g. leading foundries and advanced packaging providers) to align our capabilities with evolving industry needs. You will represent TIE in technical discussions, gather customer feedback, and form strategic partnerships that enhance our microsystems platform and ecosystem presence., • Serve as a technical champion for 2.5D/3D integration - leverage your deep understanding of advanced packaging technologies to guide internal decision-making. You'll act as a liaison in customer design reviews and industry forums, ensuring TIE's solutions address real-world challenges in chiplet-based system design., • Develop and execute detailed program plans covering scope, schedules, risk mitigation, resource allocation, and customer communication to drive predictable delivery of platform milestones. You will deliver results in fast-paced, multi-stakeholder engagements by managing dependencies and proactively resolving roadblocks., • Create technical documentation and collateral (such as integration guidelines, reference designs, and user guides) that support customer design teams and highlight the unique value of TIE's technologies. You'll ensure our technical content and training materials enable rapid adoption and success for our ecosystem users., • Monitor advanced packaging market trends and competitive developments, providing actionable insights to inform product positioning, feature prioritization, and differentiation. Your awareness of emerging standards and ecosystem shifts will help keep TIE at the forefront of the industry., • Champion a culture of accountability and transparency across all product workstreams. You make sure stakeholders are informed, expectations are managed, and commitments are met - fostering trust and a shared sense of mission among teams., • Other related functions as assigned., • Education: BS in Electrical Engineering, Computer Engineering, or a related technical discipline., • Industry Experience:, • Senior Product Manager: 5+ years of experience in semiconductor packaging, microsystems integration, or related microelectronics product development, with a deep understanding of the advanced packaging ecosystem and market trends., • Principal Product Manager: 10+ years of experience in semiconductor packaging, microsystems integration, or related microelectronics product development, with a deep understanding of the advanced packaging ecosystem and market trends., • Technical Expertise: Proven expertise in advanced packaging technologies (e.g. 2.5D interposers, through-silicon vias, wafer-level packaging, 3D stacking, RDL/interposer technologies) and heterogeneous integration techniques. You have direct experience developing or managing cutting-edge packaging solutions and understand the nuances of modeling, simulation, and reliability across electrical, thermal, and mechanical domains., • Process & EDA Familiarity: Working knowledge of semiconductor fabrication processes and electronic design automation (EDA) flows for PDK/ADK creation and integration with major EDA vendor flows. You can effectively interface with process engineers and EDA teams, ensuring packaging solutions integrate smoothly with design and manufacturing workflows., • Exceptional communication skills. You know how to simplify the complex, create clear deliverables, and build trust with both technical and business stakeholders. You excel at translating between engineering and market/customer contexts., • Startup DNA. You're energized by ambiguity, act with urgency, and take ownership of outcomes. You thrive in a fast-paced, dynamic environment and aren't afraid to wear many hats to get the job done., • Execution mindset. You have demonstrated experience driving progress across multiple initiatives in a hands-on role, without the need for layers of management. You plan, execute, and deliver-reliably and proactively., • Location. Austin, Texas is preferred for close collaboration with our engineering teams and partners. Hybrid work arrangements may be possible, with travel up to 30-50% as needed. (Any hybrid or flexible work arrangement would be subject to TIE and University policies and approvals relating to employment laws and regulations.), • Relevant education and experience may be substituted as appropriate. Advanced Degree: MS or PhD in Electrical Engineering, Computer Engineering, Mechanical Engineering, Materials Science, or a related field. * Program Leadership: Proven program management chops - you can demonstrate end-to-end ownership of complex programs involving multiple customer or partner stakeholders. You know how to define success metrics, manage interdependencies, and keep teams aligned and motivated even as projects grow in complexity. * Vendor/Partner Management: Experience working directly with subcontractors, vendors, or external partners to define clear expectations, manage deliverables, and hold teams accountable to milestones. * Industry Background: Prior experience at a leading semiconductor foundry or packaging house is a strong plus, giving you firsthand insight into advanced packaging processes and the broader industry ecosystem. Ready to Make Your Mark? If you're excited to push the boundaries of microsystems innovation and lead ambitious programs with industry-shaping partners, let's talk. Help build the future of microelectronics with TIE. TIE Pays Industry Competitive Salaries • May work around standard office conditions, • Repetitive use of a keyboard at a workstation, • Use of manual dexterity (ex: using a mouse), • Monday - Friday, • Occasional/frequent nights/weekends required, • Resume/CV, • 3 work references with their contact information; at least one reference should be from a supervisor, • Letter of interest (optional) Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. This position has the option to elect the Optional Retirement Program (ORP) instead of TRS, subject to the position being 40 hours per week and at least 135 days in length. Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. Equal Opportunity Employer: The University of Texas at Austin, as an ___,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original ___ to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: • ___ [PDF], • ___ [PDF], • ___ [PDF] Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in ___. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may ___ or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

We're looking for a frontend-focused Software Engineer II to join Procore's Product & Technology Team working on the Hubs Platform. In this Engineering role you will shape the experience of millions of users worldwide as you build the platforms and products that enable customized experiences to users of Procore. You'll play a critical role in building user interfaces and optimizing the runtime that powers Hub experiences and collaborating closely with cross-functional teams to create new user experiences. The UIs powered by the Hubs Platform are used by every Procore customer and represents Procore's next phase in UI customization; it is an extremely high-visibility and high-impact role. Procore software solutions aim to improve the lives of everyone in construction and the people within Product & Technology are the driving force behind our innovative, top-rated global platform. We're a customer-centric group that encompasses engineering, product, product design and data, security and business systems. This position reports to the Senior Engineering Manager for the Hubs Platform and is a hybrid role based in Austin. We're looking for someone to join us immediately. * Develop and maintain the UI-focused runtime platform for Hubs using Procore's technology stack (primarily React, NodeJS, Typescript, Ruby). * Design scalable UIs using microfrontend concepts to build world-class user experiences. * Build the front-end platform enabling customization at scale and collaborate with frontend and product teams to enable our platform to be used by engineering teams across Procore effortlessly. * Write clean, efficient, well-tested and well-documented code following industry standard and Procore best practices. * Contribute to team technical standards and operational processes. * Provide 24/7 support for production UIs and services to achieve 99.99% uptime. * Bachelor's Degree in Computer Science, a related field, or comparable work experience * 2+ years of frontend development experience using React and Typescript is required * 2+ years of experience in software engineering and test driven development using Ruby on Rails and NodeJS is preferred * 1+ years of experience monitoring, tuning alerts and responding to production alerts * A curious mind that is driven to innovate and solve customer problems * Recommends technical investments to improve stability, performance and scalability of production services Base Pay Range: This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. This position requires access to technology, software, and data that is controlled or restricted under U.S. law, regulation, executive order, or government contract. Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

Director, Product Marketing Location: Austin, TX (Hybrid) Compensation: Competitive base + bonus + benefits About Us Togetherwork is a rapidly growing, $200M+ vertical SaaS company providing solutions across 12 specialized markets. Our mission is to empower communities, organizations, and businesses to thrive through user-centric software that helps them operate and grow. With over 700 employees and a new innovation center in Austin, we are entering an exciting phase of expansion. Backed by experienced executive leadership, we are focused on delivering innovative solutions and exceptional experiences for our 70,000+ customers. About This Role Togetherwork is seeking a Director of Product Marketing to serve as the voice of the market-translating customer and market insights into compelling go-to-market strategies for our suite of vertical SaaS solutions. This leader will own positioning, messaging, and go-to-market execution, ensuring alignment across Product, Sales, and Marketing to drive adoption, pipeline growth, and revenue. You will play a critical role in enabling sales teams, shaping product narratives, and ensuring all initiatives are grounded in deep customer and competitive understanding. This is a highly visible role for a leader who can command a room, communicate with clarity and conviction, and act as a credible external spokesperson for our products and markets. The ideal candidate is both strategic and hands-on, with a strong data orientation and a modern, AI-enabled approach to product marketing. What You'll Do Own go-to-market strategy: Develop and execute comprehensive GTM plans for product launches, feature releases, and market expansions. Define positioning and messaging: Craft clear, differentiated messaging grounded in ICP insights, customer needs, and competitive dynamics. Enable revenue growth: Partner with Sales to deliver tools, content, and training that drive pipeline creation, deal acceleration, and win rates. Act as the voice of the market: Synthesize market research, customer feedback, and competitive intelligence to inform product and marketing strategy. Lead cross-functional alignment: Collaborate closely with Product, Sales, and Marketing to ensure cohesive and effective execution. Support external presence: Represent Togetherwork in customer meetings, industry events, analyst briefings, and speaking engagements. Leverage data and AI: Use analytics and AI tools to optimize campaigns, scale content creation, and improve team efficiency. What You'll Bring 8-12+ years of experience in product marketing, preferably within SaaS or vertical software environments Proven ability to develop and execute successful go-to-market strategies that drive measurable revenue impact Strong leadership experience managing and developing high-performing teams Exceptional communication and presentation skills, with the ability to influence executive stakeholders and external audiences Deep understanding of customer segmentation, ICP development, and competitive positioning Data-driven mindset with experience leveraging metrics, insights, and analytics to guide decisions Experience partnering closely with Sales to drive enablement and revenue outcomes Familiarity with AI tools and modern marketing technologies to enhance productivity and effectiveness Comfort serving as a public-facing spokesperson, including media, analysts, and events Why This Role Impact: Shape the market narrative and drive growth across a diverse and expanding SaaS portfolio Visibility: Serve as a key leader and external voice influencing product and company direction Ownership: Lead end-to-end product marketing strategy with meaningful influence on revenue outcomes Innovation: Work in a fast-growing environment that embraces AI and modern marketing practices Compensation & Benefits Base Salary: Competitive Bonus: Performance-based Benefits: • Medical, dental, and vision insurance, • 401(k) with company match, • Flexible PTO policy, • Paid holidays, • Parental leave, • Short- and long-term disability coverage Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law. Interview Process & Expectations Our interviews are interactive and conversational, focused on understanding your experience, thinking, and communication style. To ensure fairness and consistency, the use of real-time AI tools or external assistance during interviews is not permitted. CCPA Disclosure Notice: ___

Job Posting Title: Database Specialist Hiring Department: Discovery to Impact Position Open To: All Applicants Weekly Scheduled Hours: 40 FLSA Status: To Be Determined at Offer Earliest Start Date: Ongoing Position Duration: Expected to Continue Location: UT MAIN CAMPUS Job Details: Mission of Discovery to Impact: Discovery to Impact stands at the heart of transforming academic research into real-world solutions, serving as the pivotal bridge between campus innovators and the industry. Our mission is to harness the power of over 130 campus programs dedicated to entrepreneurship and intellectual property, guiding groundbreaking research from concept to commercial success. Through fostering strategic partnerships with corporations, investors, and entrepreneurs, we ensure that the University's innovations transition from labs and studios into services, solutions, and products that profoundly benefit society. Join us in our quest to change the world, one innovation at a time. What benefits do I receive with UT? The university offers an impressive benefits package including, but not limited to: * Competitive health benefits (employee premiums covered at 100%, family premiums at 50%) * Voluntary Vision, Dental, Life, and Disability insurance options * Generous paid vacation (8 hours/month), paid holidays (10+/year), sick time (8 hours/month), and longevity pay * Teachers Retirement System of Texas, a defined benefit retirement plan, with 8.25% employer matching funds * Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) * Flexible spending account options for medical and childcare expenses * Robust free training access through LinkedIn Learning plus professional conference opportunities * Tuition assistance * Expansive employee discount program including athletic tickets * Free access to UT Austin's libraries and museums with staff ID card * Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card For more details on benefits, please see: ___ and ___. This position will be responsible for the administration, management, and continual improvement of the Minuet database, which serves as the central repository for agreements, finance, intellectual property, and compliance data. The role is essential to ensuring that Minuet remains a user-friendly, accurate, and secure resource that supports operational needs across compliance, finance, agreements, patent prosecution, and reporting. The specialist acts as the primary owner of Minuet, proactively maintains its functionality, interfaces with stakeholders and vendors, and ensures regulatory compliance and optimal data management practices • Database Administration & Management: Oversee all aspects of Minuet database operations, including upgrades, fixes, patches, field/view organization, and data integrity. Proactively monitor system performance, troubleshoot issues, and liaise with vendor support (Inteum) as needed. Maintain compliance with institutional and federal regulations., • Project Management & Stakeholder Liaison: Serve as the internal and external liaison for database-related projects, gathering business requirements, analyzing workflows, developing solutions, managing communications, and tracking progress. Collaborate with cross-functional teams and represent the organization in vendor interactions., • Reporting & Data Analysis: Design, implement, and manage complex reports and business intelligence tools using Minuet. Analyze data metrics, create custom queries, and provide ad-hoc or dashboard reporting for leadership and end-users. Conduct data audits to ensure accuracy and support compliance activities., • Training & Support: Develop and deliver training materials and sessions for Minuet users. Provide ongoing technical support, educate users on system workflows and new functionality, and promote broad usage of database features within the organization., • Compliance, Policy, Documentation: Support compliance activities, including invention reporting and documentation for federal grants and contracts. Maintain awareness of policy changes and ensure timely submission of required reports. Monitor research trends, implement improvements, and develop policies and procedures to enhance the efficiency, integrity, and expansion of Minuet's usage., • Other Duties: Perform additional responsibilities as assigned by the Assistant Vice President for Technology Transfer., • Bachelor's Degree in Information Technology, Computer Science, or other relevant engineering, science, or business field., • Minimum 2 years of direct analytical/database management experience in a customer-facing role, preferably in academic or healthcare environments., • Proficient in MS Office Suite (Outlook, Word, Excel, PowerPoint). Experience with enterprise applications and report generation., • Knowledge of basic principles of intellectual property and licensing., • Demonstrated project management skills and experience collaborating with cross-functional teams. Ability to work independently and as part of a team in a fast-paced environment., • Must be a highly self-motivated professional with exceptional ability to identify priorities and complete projects. Capable of simultaneously managing multiple projects with a portfolio at different stages of execution., • Excellent oral and written communication skills; ability to negotiate and communicate with all levels of staff. Strong attention to detail, ability to multitask, troubleshoot, prioritize work, and manage confidential information. Relevant education and experience may be substituted as appropriate. • More than 2 years of direct analytical/database management experience in a customer-facing role, preferably in academic or healthcare environments., • Certification of formal training in business analysis or project management., • Prior experience managing IP databases and compliance activities., • Familiarity with SQL and data query languages., • Experience designing and implementing business intelligence reports., • Demonstrated ability to innovate solutions, raise the bar, and contribute to continuous improvement., • Experience working with external vendors for database solutions (Inteum/Minuet preferred)., • Experience developing and delivering technical training for database users. $90,000+ depending on qualifications • Resume/CV, • Cover Letter, • 3 work references with their contact information; at least one reference should be from a supervisor Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume in the first step of the online job application process. Then, any additional Required Materials will be uploaded in the My Experience section; you can multi-select the additional files or click the Upload button for each file. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find Jobs. Before you apply though, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile. This information will be pulled in to your application. The application is one page and you will need to click the Upload button multiple times in order to attach your Resume, References and any additional Required Materials noted above. Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. Equal Opportunity Employer: The University of Texas at Austin, as an ___,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original ___ to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: • ___ [PDF], • ___ [PDF], • ___ [PDF] Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in ___. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may ___ or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Job DescriptionSenior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescription:United Way for Greater AustinIT Systems Support SpecialistDepartment: Systems and OperationsRegular, Full-time, Exempt Who we are: United Way for Greater Austin brings our community together to break economic barriers and build opportunity for all. We break the cycle of economic hardships for families and individuals, striving to create a vibrant, thriving community. Recognizing the urgency of addressing economic challenges, we focus on increasing the availability of high-quality early care and education and access to pivotal resources to address financial barriers in Central Texas. Our united front includes dedicated donors, volunteers, corporate and civic partners, staff, and a connected network of neighbors. Together, we leverage data, community alliances, services, and public engagement to transform Central Texas, responding to urgent needs with lasting, impactful solutions. Who we want: The IT Systems Support Specialist will be responsible for monitoring and maintaining IT systems, providing technical support to end-users, and assisting with the deployment and configuration of hardware and software. In this role, you will be responsible for managing third-party applications and ensuring compliance with security policies and procedures. The ideal candidate will have strong troubleshooting skills, attention to detail, and experience with CRM platforms. Who you are: • Cultivates innovation: You come with helpful, new, better, or unique ideas and encourage diverse thinking to promote and nurture innovation. You introduce new ways of looking at problems and implementing creative solutions., • Drives results: You have a strong bottom-line orientation. You persist in accomplishing objectives despite obstacles and setbacks and have a track record of exceeding goals successfully. You push yourself and help others achieve results., • Collaborates: You work cooperatively with all departments across the organization to achieve shared objectives and represent their interests while being fair to others and their area. You partner with others to get work done and credit others for their contributions and accomplishments — you garner the trust and support of others., • Being resilient: You are confident under pressure and maintain a positive attitude despite adversity. You manage crisis effectively, bounce back from setbacks, and grow from your hardships and negative experiences., • Action-oriented: You actively identify issues and proactively work to improve the status quo., • Situational adaptability: You perform at a high level with multiple teams across the organization. You remain professional and mission-focused in urgent situations and always emphasize high-level customer service., • Decision quality: You make decisions that reflect the mission and values of the United Way brand. You maintain sound judgment in the absence of leadership. System Monitoring & Maintenance • Monitor servers, networks, applications, and system performance., • Perform routine maintenance tasks., • Respond to help desk tickets related to system access and configuration., • Provide basic technical support for end-users., • Collaborate with internal and external stakeholders for new and existing initiatives., • Assist in installing and configuring operating systems and applications., • Execute scheduled backups and verify data integrity., • Apply security patches and updates as directed., • Help enforce IT policies and procedures (password policies, access controls)., • Maintain accurate records of system configurations and changes., • Document troubleshooting steps and resolutions for internal knowledgebase., • Manage and administrator 3rd party applications and vendors across the organization., • Microsoft 365 and Azure administration and support., • Salesforce and donor database administration., • Bachelor’s degree in a related field or the equivalent of education and experience, • 2-5 years of experience in IT support or systems administration, • Confidence and success in project and process management, • Ability to connect strategic vision with tactical execution., • A highly motivated, self-starting, and results-driven approach., • Skilled in utilizing data to drive decisions and actions., • Strong commitment to collaboration and teamwork; ability to work well with staff across all departments, • Exceptional organizational and planning skills and keen attention to detail., • Ability to manage multiple, simultaneous projects in a fast-paced work environment with an ability to prioritize time-sensitive assignments, • Minimum of two years of hands-on experience working directly with Salesforce, including a proven track record in Salesforce development and administration. Strong proficiency in configuring, customizing, and optimizing Salesforce to meet business needs, with a demonstrated ability to implement complex solutions and drive system enhancements., • Commitment to diversity, equity, and inclusion and a passion for social justice, • High level of confidentiality and organizational skills., • Dynamic and rewarding work environment, • Competitive Compensation, • Hybrid Work Option, • Employer 403(b) Matching, • Employer-Sponsored Health Insurance (for employees), • Dental Insurance, • Vision Insurance, • Health Savings Account (HSA), • Flexible Spending Account (FSA), • Generous Paid Time Off (PTO), • Paid Parental Leave, • FMLA, • Employee Assistance Program (EAP) This position is located in Austin, Texas, and reports directly to the Director of Systems and Technology. Notice: The job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Management has the right to assign or reassign duties and responsibilities at any time. United Way for Greater Austin is an “at-will” employer. Requirements:

Job Description: This designer will play a key role in shaping and continuously improving the employee experience within the IT services department. This role focuses on understanding how employees interact with IT tools, services, and processes, and translating those insights into clear content, engaging campaigns, and targeted education programs. Working closely with IT service owners, communications partners, and business stakeholders, the analyst will help evolve and polish IT services to better enable the business. Key responsibilities include reviewing end-to-end employee journeys related to IT services, identifying pain points and opportunities for improvement, developing compelling content and communications, and supporting change management efforts that drive awareness, adoption, and satisfaction. You are a good fit if: Ideally you have 1-3 years of experience in an enterprise environment, BUT open to hiring a new college graduate who is passionate about user experience, storytelling, and business impact to grow within a global technology-driven organization! -Review and analyze end‑to‑end employee experiences with IT services, tools, and processes to identify pain points, gaps, and opportunities for improvement. -Conduct basic user research and feedback analysis (surveys, interviews, service metrics, and qualitative inputs) to understand employee needs and behaviors. -Partner with IT service owners and stakeholders to translate insights into actionable recommendations that improve usability, adoption, and satisfaction. -Create clear, engaging content and communications (e.g., intranet pages, FAQs, job aids, presentations, and email campaigns) that explain IT services in employee‑friendly language. -Support the design and execution of employee engagement campaigns that increase awareness, understanding, and effective use of IT services. -Assist in developing and delivering training, education, and enablement materials to support new tools, services, and process changes. -Contribute to change management efforts by helping communicate “what’s changing, why it matters, and how employees are impacted.” -Collaborate cross‑functionally with IT, Communications, HR, and business teams to ensure a consistent and high‑quality employee experience. -Track and report on experience and engagement metrics (e.g., adoption, satisfaction, feedback trends) to measure impact and inform continuous improvement. -Maintain documentation and standards related to employee experience best practices within the IT organization. -Stay current on UX, employee experience, and digital communication trends and apply learnings to improve IT service delivery. Skills Required • Strong analytical and problem-solving skills with the ability to understand user needs and translate them into actionable insights., • Excellent written and verbal communication skills, including the ability to create clear, engaging content for diverse audiences., • Foundational knowledge of user experience (UX), human-centered design, or service design principles., • Ability to develop presentations, training materials, and digital content (e.g., intranet pages, FAQs, campaigns)., • Strong collaboration skills and comfort working with cross-functional teams, including IT, communications, and business partners., • Attention to detail and ability to manage multiple tasks or projects in a fast-paced environment., • Proficiency with Microsoft Office tools (PowerPoint, Word, Excel); familiarity with collaboration tools such as Teams and SharePoint. Skills / Education Preferred • Bachelor’s degree in User Experience, Human-Computer Interaction, Business, Communications, Information Systems, Psychology, or a related field., • Internship or project experience related to user research, employee experience, communications, marketing, or IT service delivery., • Familiarity with survey tools, analytics, or feedback platforms used to measure user satisfaction and engagement., • Basic understanding of IT service management concepts (e.g., service catalogs, incident/request workflows) is a plus., • Preferred: Master of Business Administration (MBA) or enrollment in an MBA program, with interest in organizational change, strategy, or technology management., • Someone who has a passion for the tech Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n • Medical, dental & vision\n • Critical Illness, Accident, and Hospital\n • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n • Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n • Short and long-term disability\n • Health Spending Account (HSA)\n • Transportation benefits\n • Employee Assistance Program\n • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Austin,TX. Application Deadline This position is anticipated to close on Mar 30, 2026. h4>About TEKsystems:\n\n We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. \n\n The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. \n\nAbout TEKsystems and TEKsystems Global Services \n\n We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. \n\n The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description Microsoft 365 Expert We are seeking a seasoned Microsoft 365 expert with deep expertise in Intune and the Microsoft Defender suite of security products. This individual will play a key role in designing, implementing, and managing modern workplace solutions for multiple customer environments. The role requires strong technical proficiency, hands-on experience across M365 security and compliance tools, and the ability to operate as a trusted advisor in enterprise or MSP settings. Key Responsibilities • Endpoint & Device Management, • Deploy, configure, and manage Intune for Windows, macOS, iOS, and Android devices., • Create and enforce compliance policies, conditional access rules, and app protection policies., • Drive zero-trust endpoint strategies and ensure seamless end-user experience., • Security & Threat Protection, • Administer the Microsoft Defender suite (Defender for Endpoint, Identity, Office 365, and Cloud Apps)., • Monitor and respond to security alerts, incidents, and vulnerabilities., • Implement and optimize threat protection, attack surface reduction, and advanced hunting policies., • Identity & Compliance, • Configure and maintain Entra identity services (MFA, Conditional Access, Privileged Identity Management)., • Implement governance, risk, and compliance features (Purview, DLP, retention policies)., • Ensure alignment with customer regulatory and compliance requirements., • Collaboration & Productivity, • Manage core Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive., • Support migrations and tenant configurations in multi-tenant environments., • Provide proactive recommendations to optimize performance and user adoption., • Automation & Reporting, • Use PowerShell and Graph API to automate common administrative tasks., • Develop reporting and dashboards for device compliance, security posture, and service health. Required Qualifications • Experience: 4+ years hands-on managing Microsoft 365 production environments., • Certifications (one or more strongly preferred):, • SC-300: Microsoft Identity and Access Administrator Associate, • SC-100: Microsoft Cybersecurity Architect Expert OR SC-200: Microsoft Security Operations Analyst, • MD-102 : Endpoint Administrator Associate, • Skills:, • Expert-level knowledge of Intune and Defender security products., • Strong Microsoft 365 skills across Exchange Online, Teams, SharePoint, OneDrive., • Familiarity with Entra identity, Conditional Access, and MFA., • Strong PowerShell and automation experience., • Experience working in a Managed Services Provider (MSP) environment., • Background in designing and delivering security roadmaps for enterprise clients., • Familiarity with Microsoft Sentinel, Purview, and compliance-driven solutions. What We Offer • Competitive compensation and benefits package., • Professional growth and certification support., • Opportunities to design and manage security-driven modern workplace solutions., • A collaborative, customer-focused culture with exposure to diverse environments.

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Please note that Jackson Walker is not currently accepting search firm submissions in connection with this opening. Desktop Engineer Department: Information Technology Reports To: Manager of End User Experience Location: Austin FLSA: Non-Exempt POSITION SUMMARY: Jackson Walker, the largest law firm in Texas, has an exciting full-time employment opportunity for a Desktop Engineer in our Austin office. The Desktop Engineer provides high-touch, professional end-user technology support across Jackson Walker offices. This role is responsible for the imaging, configuration, deployment, maintenance, and lifecycle management of firm-approved technology equipment, applications, and peripherals. The Desktop Engineer serves as a key escalation point for complex technical issues and partners closely with IT, Facilities, Finance, and firm leadership to ensure a consistent, reliable, and secure technology experience for attorneys and staff. ESSENTIAL DUTIES AND RESPONSIBILITIES: End-User Support & Service Excellence • Provide onsite and remote technical support to attorneys, legal assistants, and administrative staff across multiple firm locations., • Deliver responsive, high-touch support for time-sensitive legal work, client meetings, and executive technology needs., • Coordinate with local office administrators to schedule support visits, equipment replacements, and proactive user outreach., • Maintain accurate inventory records for firm-owned technology assets, ensuring proper tagging, tracking, and lifecycle management., • Coordinate hardware shipments, deployments, refresh cycles, and equipment recovery for remote and onsite users., • Conduct periodic site visits to validate physical inventory and reconcile asset records., • Diagnose and resolve complex hardware, software, peripheral, and connectivity issues., • Serve as a Tier II/III escalation resource for the Service Desk and regional IT teams., • Support firm-standard applications and platforms, including Windows OS, Microsoft 365, iManage, VPN, and legal technology tools., • Image, configure, deploy, and maintain desktops, laptops, and peripheral devices according to firm standards., • Support AV and conferencing technologies, including Zoom and Microsoft Teams meeting rooms., • Apply system updates, patches, and upgrades using both automated and hands-on methods., • Collaborate with IT infrastructure, security, and applications teams to deliver integrated technology support., • Produce reports on ticket trends, asset status, and recurring issues., • Maintain and enhance internal documentation, knowledge base articles, and process guides., • Associate or Bachelor’s degree in Information Technology or related field, or equivalent experience., • Minimum 3 years of desktop support or engineering experience; law firm or professional services environment preferred., • Proficiency with Windows OS, Microsoft 365, remote access tools, and endpoint management platforms., • Strong interpersonal, communication, and documentation skills., • Ability to operate computers and related standard office equipment. This role operates in a professional office environment and may require more than 37.5 hours per week during peak periods. Evening or irregular hours may be required based on firm needs. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by applicable federal, state, or local law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. If you require a reasonable accommodation to complete the application or interview process, please contact us at

Job Description About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. As a Desktop Support Engineer, you will directly support Ping employees in Austin, TX and around the globe. You will solve problems, provide secure and reliable end-user support, and be responsible for maintaining end-user computing and office technology at our Austin, TX site in close partnership with our Systems, Security, and Facilities teams. You Will • Report to the Manager, Desktop Support, and provide Tier 1 end-user support through various channels such as phone, in-person, and our ticketing system for all IT-related questions and issues from Ping Identity employees and affiliates., • Triage and prioritize support tickets, identifying those requiring urgent attention, and perform problem analysis to recognize support call trends and areas for improvement., • Follow documented security and identity verification procedures (e.g., for password resets, MFA changes, and access requests) to protect users and systems from social engineering and other threats., • Contribute to the knowledge base by creating and updating articles that document common issues, configurations, and "how-to" guides, fostering self-service troubleshooting among employees., • Manage software licenses at the end-user level, including assignment and tracking, in coordination with application owners and Procurement to ensure compliance and efficiency., • Handle IT hardware assets, including issuance, tracking, and maintenance of computers, monitors, phones, and peripherals, ensuring accurate inventory and timely lifecycle management., • Facilitate the onboarding process for new employees by provisioning equipment, setting up logins and access, and providing orientation to the IT environment, tools, and support channels., • Manage the offboarding process for departing employees, including disabling access, following security and identity-verification procedures, and collecting assets to maintain security and inventory accuracy., • Provide hands-on support for conference room and office technology (e.g., AV/Zoom rooms, docking stations, printers) and perform various facilities-related tasks such as office moves and shipping/receiving of IT equipment., • Coordinate with vendors for warranty repairs of IT assets, ensuring timely resolution and minimal disruption to operations., • Work within our ITSM / ticketing system to help the team meet or exceed SLAs and service quality targets, and contribute to reporting and continuous improvement efforts., • Collaborate closely with Systems, Security, and Facilities teams to escalate complex issues, maintain standard configurations, and support site-level initiatives.You Have, • 2–4 years of experience in an IT support or helpdesk role, demonstrating a solid foundation in providing technical assistance to end-users., • Proficiency in supporting macOS and Windows 10/11 systems, with hands-on experience troubleshooting common issues and configurations., • Experience providing hardware support for both Apple and Windows (Dell, Microsoft, Lenovo, etc.) devices, including installation, maintenance, and basic repair or warranty coordination., • Familiarity with Jamf Pro and Microsoft client support tools, enabling efficient management and troubleshooting of endpoints., • Knowledge of Active Directory and Google Workspace (G Suite) administration, including user lifecycle tasks, group membership, and access control., • A strong awareness of security best practices in a helpdesk context, including careful identity verification, handling of sensitive requests, and adherence to documented security procedures., • AS or BS in Information Technology, Computer Science, or equivalent experience, indicating a formal education or relevant certifications in the field. In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. Here are just a few of the things that make Ping special: • A company culture that empowers you to do your best work., • Employee Resource Groups that create a sense of belonging for everyone., • Regular company and team bonding events., • Competitive benefits and perks., • Generous PTO & Holiday Schedule, • Parental Leave, • Progressive Healthcare Options, • Retirement Programs, • Opportunity for Education Reimbursement We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Job DescriptionAbout xAI xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. Who We Are At 𝕏, we are at the forefront of technology, driven by a mission to revolutionize digital interaction and create the Everything App. Our platform is a space where people can connect, share ideas, and engage in meaningful conversations. Our global operations span across continents, connecting innovators and fostering a culture of collaboration and excellence. Our IT Services team is the backbone of our operational efficiency, ensuring seamless connectivity and technical assistance for all our employees, regardless of their location. Job Summary: We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates with Level 1 technicians and senior IT staff to ensure seamless technology operations. The ideal candidate is a problem-solver with strong technical expertise, excellent communication skills, and a commitment to delivering outstanding customer service. Key Responsibilities: • Provide second-line technical assistance for hardware, software, and network issues via phone, email, or in-person., • Diagnose and resolve complex technical problems, including system crashes, network connectivity issues, and software conflicts., • Manage and administer user accounts, permissions, and access controls in systems like Active Directory., • Assist with the deployment, configuration, and maintenance of hardware (desktops, laptops, servers, and peripherals) and software applications., • Monitor and maintain IT systems, including performing patch management, updates, and basic server administration., • Document and update IT service tickets with detailed resolutions and escalate unresolved issues to Level 3 experts or specialized teams., • Contribute to and maintain IT knowledge base articles and self-service wikis to enhance user self-sufficiency., • Support IT projects, such as system upgrades, migrations, or new technology rollouts., • Train and mentor Level 1 technicians, providing guidance on troubleshooting techniques and best practices., • Ensure compliance with company IT policies, security standards, and data protection protocols., • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred; equivalent experience considered., • 2-4 years of experience in IT, helpdesk, or a related technical role., • Strong knowledge of Windows and macOS operating systems, Microsoft Office Suite, and common enterprise software., • Proficiency in troubleshooting network issues (TCP/IP, DNS, DHCP, VPNs) and basic server administration (Windows Server, Linux basics)., • Experience with IT service management tools (e.g., ServiceNow, Jira) and ticketing systems., • Familiarity with virtualization technologies (e.g., VMware, Hyper-V) and cloud services (e.g., Google Workspace, Microsoft 365) is a plus., • Excellent problem-solving, analytical, and customer service skills., • Ability to work independently and collaboratively in a fast-paced environment., • Experience with scripting (e.g., PowerShell, Bash,Python) for automation tasks., • Knowledge of cybersecurity best practices and tools (e.g., antivirus, endpoint protection)., • Full-time position, onsite with occasional on-call or after-hours support., • Collaborative team environment with opportunities for growth and professional development. We are committed to an inclusive and diverse 𝕏. 𝕏 is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status. xAI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.

Job Description ABOUT US: Travis Association for the Blind/Austin Lighthouse (TAB) a non-profit organization, was founded in 1934 by Dr. Henry L. Hilgartner and other civic-minded citizens of Austin to provide a setting where blind men and women could come to learn skills and create products that were sold door to door. Today, Travis Association for the Blind stays true to the mission established in 1934 by providing opportunities for economic and personal independence for people who are blind, visually impaired, or deaf blind by creating, sustaining, and improving employment. We continue to grow and expand the services we provide to blind Texans. Our Core Values guide us in everything we do: LIGHT: Leadership, Integrity, Growth & Innovation, Heart, and Teamwork. TAB offers a variety of benefits to include: 403(b) retirement plan; health insurance; dental insurance; vision insurance; employee assistance program; life insurance; paid time off; paid holidays; employee appreciation events; and more. Job Summary The Applications Support Technician provides frontline support for the organization's enterprise applications and end-user technology. This role assists employees with troubleshooting application issues, supporting accessibility technologies, and ensuring business systems remain usable for daily operations. This is an on-site, customer-facing role that works directly with staff across the organization to resolve application issues, answer user questions, and escalate complex problems to senior IT staff when necessary. The position also provides occasional hands-on support for desktop computers, laptops, printers, and workplace technology, and assists employees with accessibility software and devices. Responsibilities Key Responsibilities Application Support · Provide Tier 1 support for enterprise applications including ERP, CRM, HRIS, and other internal systems. · Respond to user questions, troubleshoot basic application issues, and assist with system navigation or functionality. · Escalate complex issues to senior IT staff or application administrators as needed. End User Support · Serve as a customer-facing technical resource supporting internal users with business applications and workplace technology. · Assist employees with resolving common software and technology issues that impact daily operations. Accessibility Technology Support · Assist employees with accessibility technologies used throughout the organization, including screen readers, adaptive software, and assistive input devices. · Work with IT staff to troubleshoot accessibility-related issues when they arise. Hardware and Device Support · Provide occasional hands-on support for desktops, laptops, printers, and other workplace technology. · Assist with basic troubleshooting, setup, and replacement of end-user equipment when needed. User Access Assistance · Assist with user access requests and basic account troubleshooting within business applications. · Ensure requests follow established security and approval processes. Documentation · Document issues, resolutions, and troubleshooting steps in the IT service management system. · Assist with maintaining basic user documentation and internal support materials. Training and User Assistance · Provide basic guidance and assistance to users learning enterprise applications. · Support onboarding new employees by helping them access and use required systems. Vendor and System Support · Assist with gathering information for vendor support requests when needed. · Help collect error logs, screenshots, or system details required for troubleshooting. • Complies with and assist other employees understand and comply with TAB's policies and procedures., • Behaves in accordance with the key behaviors aligned with TAB's Core Values of Leadership, Integrity, Growth & Innovation, Heart and Teamwork (LIGHT)., • Other duties as assigned The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Knowledge, Skills and Abilities • Knowledge of enterprise application administration including ERP, CRM, HRIS, and related business platforms, • Knowledge of common desktop software environments, • Basic understanding of user access management concepts, • Troubleshooting application and software issues, • Supporting end users with varying levels of technical familiarity, • Documenting issues and resolutions clearly in a ticketing system, • Skill in developing and maintaining technical documentation including system configurations, integration maps, and user guides, • Skill in delivering end-user application training to diverse audiences, • Ability to manage multiple application administration priorities concurrently and communicate status effectively to the IT Systems Manager, • Ability to collaborate with business stakeholders and vendors to define requirements and deliver application solutions, • Proficiency in Microsoft Office Suite; familiarity with ITSM ticketing systems such as FreshService or comparable platforms, • Able to read, comprehend and understand information and ideas presented in writing or in alternative form, • Able to multitask, prioritize, and manage time efficiently, • Demonstrates sound work ethics, • Possesses cultural awareness and sensitivity Supervisory Responsibility • None. Regularly provides application-related guidance and training to end users and may coordinate technical tasks with other IT staff without formal supervisory authority. Communication & Contacts Required • Internal: IT Systems Manager, IT team members, department managers, and end users across all TAB functions. External: Application vendors, integration partners, and software support contacts. Decision Making/Judgment Required • Exercises independent judgment in application administration, user access management, integration troubleshooting, and change management activities in accordance with TAB's IT policies and Standard Operating Procedures. Escalates decisions involving significant system changes, security incidents, or vendor contract matters to the IT Systems Manager. Minimum Education and Experience • Bachelor's degree in computer science, Information Technology, Information Systems, or a related field; or equivalent relevant work experience, • Minimum of 3 years of experience in enterprise application administration or a related IT role, • Experience administering ERP systems (e.g., Syteline, Microsoft Dynamics, SAP, or comparable) preferred, • Experience with Salesforce CRM administration preferred, • Experience with application integration platforms or middleware (e.g., Boomi, MuleSoft, Azure Logic Apps) preferred, • ITIL Foundation certification or comparable IT service management credential preferred, • Microsoft certifications (e.g., Azure Administrator AZ-104 or M365) preferred Physical Requirements With or without reasonable accommodation, employees in this position must be able to: • Prolonged periods of working at a computer workstation, • Ability to remain in a stationary position (sit/stand) for 4-8 hours per day, • Ability to bend, stoop, and adjust position for approximately 20% of the workday, • Ability to lift/move up to 25 lbs. at times for equipment handling, • Ability to traverse TAB facilities to support application users across departments, • Ability to work in environments with varying temperatures including server rooms and warehouse areas Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned or reassigned. This job description is subject to change at any time. ADDITIONAL NOTES: • Background Check and Drug Screen required, • Internal and external applicants accepted, • Verifiable documentation of ability to work in the US Individuals who are blind or visually impaired are encouraged to apply TRAVIS ASSOCIATION FOR THE BLIND, A NON-PROFIT ORGANIZATION, IS AN EQUAL OPPORTUNITY EMPLOYER/AFFIRMATIVE ACTION EMPLOYER TAB provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, genetics or any other characteristic protected by law. In addition to federal law requirements, TAB complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. visit: EEO is the law. To review your rights under Equal Employment Opportunity, please.pdf Job Posted by ApplicantPro

Job Posting Title: Technology Support Specialist Hiring Department: OnRamps Position Open To: All Applicants Weekly Scheduled Hours: 40 FLSA Status: Exempt Earliest Start Date: Immediately Position Duration: Expected to Continue Location: UT MAIN CAMPUS Job Details: Responsible for assisting university employees and faculty and OnRamps students and instructors with a wide variety of questions and problems about software, hardware, desktop, network, and systems supported by the OnRamps program. * Provide excellent customer support by phone, email, text, and chat to university employees and faculty and OnRamps students and instructors with a wide variety of questions and problems about software, hardware, desktop, network, and systems supported by the OnRamps program. * Monitor reported problems to identify trends and recommend solutions. Develop internal and external resources to enhance OnRamps customer support knowledge base and customer experience. * Contribute to special projects and initiatives as assigned. * Provide input on internal and external workflow processes, engage in continuous improvement, participate in team meetings and staff professional development trainings. * Two or more years of experience providing remote technical support through use of a ticketing system. * Ability to quickly acquire in-depth knowledge of new systems in order to effectively train or troubleshoot issues with end users. * Ability to effectively provide end user support and answer questions through a variety of communication methods. * Excellent verbal, interpersonal, and written communication skills. * Demonstrated ability to work effectively and collaboratively in a team-oriented environment. * Strong organizational skills with attention to detail. * Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent professional experience. * More than 3 years of experience utilizing ticketing systems to provide technical support. * Demonstrated creative problem solving skills. * Ability to handle multiple tasks and projects simultaneously. * Experience writing technical documentation. * Familiarity with Zoom video conferencing software. * Experience with the Canvas Learning Management System. $60,000 + depending on qualifications * May work around standard office conditions. * Repetitive use of a keyboard at a workstation. * Shared desk environment * Hybrid work environment * Climbing of stairs * Use of manual dexterity Please mark "yes" on the application question that asks if additional materials are required. Candidates who fail to attach all additional materials listed, may not be considered for the position. • Resume/CV, • 3 work references with their contact information; at least one reference should be from a supervisor, • Letter of interest Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. Equal Opportunity Employer: The University of Texas at Austin, as an ___,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original ___ to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: • ___ [PDF], • ___ [PDF], • ___ [PDF] Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in ___. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may ___ or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Job Posting Title: Windows Systems Administrator II Hiring Department: Applied Research Laboratories Position Open To: All Applicants Weekly Scheduled Hours: 40 FLSA Status: Exempt Earliest Start Date: Immediately Position Duration: Expected to Continue Location: PICKLE RESEARCH CAMPUS Job Details: Provide Windows systems administration support for the Advanced Technology Laboratory (ATL). * Under general direction, perform compliance monitoring and remediation for Windows, Mac, and server environments in accordance with NIST framework. * Under general direction, perform Windows Desktop and Server computer systems installation, configuration, administration, maintenance, troubleshooting, training junior staff and end-user support for software's, servers, workstations, laptops, and virtual machines. * Manage Windows Server backup services and CIFS/SMB storage solutions installation, configuration, administration, maintenance, troubleshooting, and escalation. * Perform and maintain Windows backup and storage systems audits for compliance with established information assurance policies, retention policies, and configuration guidelines. * Document and maintain processes, procedures and configurations for Windows, storage and backup solution configuration and change management. * Maintain computer hardware/software inventories and documentation. * Other related functions as assigned. * HS/GED * Two years of experience in IT support and compliance operations, including in Windows system administration, with progressively complex responsibilities. * Experience with commonly used concepts, practices, procedures and tools used in maintaining a Windows enterprise infrastructure. * Experience with security tools such as vulnerability scanners (e.g., Nessus), patch management platforms, endpoint protection, and SIEM solutions such as Splunk. * Familiarity with compliance frameworks such as NIST 800-171, CMMC, ISO 27001 * Strong understanding of Active Directory, DNS, DHCP, and other core Windows Server technologies. * Experience with file server management, network storage (e.g., NAS, SAN), and backup systems. * Hands-on experience with Windows Server Administration (Windows Server 2016/2019/2022), including installation, configuration, patch management, and troubleshooting. * Strong experience in desktop support, including troubleshooting Windows-based operating systems, application issues, and network connectivity problems. * Proven experience in PowerShell scripting or other scripting languages (e.g., Python, VBScript) to automate and streamline system administration tasks. * Experience with basic networking concepts. * Candidate will need to obtain a DoD 8570.1/8140 IAT Level II Certification, such as CompTIA CySA+ or Security+, within 6 months of hire date. * Equivalent combination of relevant education and experience may be substituted as appropriate. Applicant must have a dynamic skill set, willing to work with new technologies, be highly organized and capable of planning and coordinating multiple tasks and managing their time. The position will require attention to detail, effective problem solving skills and excellent judgment. Ability to work independently with sensitive and confidential information, maintain a professional demeanor, work as a team member without daily supervision and effectively communicate with all groups of clients. Able to work under pressure and accept supervision. Regular and punctual attendance. US Citizen. Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information at the level appropriate to the project requirements of the position. * Bachelor's degree in Computer Science, Cybersecurity or related field. * Three or more years' experience in Windows system administration. * Three years of experience with managing compliance in Windows, Linux and Mac environment. * Experience in maintaining compliance with industry standards, particularly NIST 800-171 or ISO 27001 controls, ensuring systems adhere to security and privacy requirements. Additional frameworks include: COBIT, FedRAMP, HIPPA. * Experience with Linux administration: Red Hat, Ubuntu or other Unix based distros. * Experience with automation tools: Salt, Ansible, Puppet or similar tools. * Experience with the ServiceNow ticketing system, including expertise in hardware and software asset management. * Experience with commonly used concepts, practices, and procedures used in maintaining backup and storage infrastructure. * Experience with VMWare, Proxmox, Hyper-V/VMM, or other enterprise hypervisor technologies. * Current DoD 8570.1/8140 IAT II or greater certification for CySA+, Security+, GICSP, GSEC, or similar approved IA certifications. * Experience with system configuration management tools such as SCCM/MECM, GPOs,WDS/MST, Intune or Jamf. * Experience with orchestration software such as Kubernetes, Docker or Podman. * Experience with source code management tools such as Subversion or GIT. * Experience web and database hosting environments such as IIS, MSSQL, or Oracle. * Experience deploying and maintaining MacOS systems. An agency designated by the federal government handles the investigation as to the requirement for eligibility for access to classified information. Factors considered during this investigation include but are not limited to allegiance to the United States, foreign influence, foreign preference, criminal conduct, security violations, drug involvement, the likelihood of continuation of such conduct, etc. Please mark "yes" on the application question that asks if additional materials are required. Failure to attach all additional materials listed below may result in a delay in application processing. Visit our website (___) for additional information about Applied Research Laboratories. UT Austin offers a competitive benefits package that includes: • 100% employer-paid basic medical coverage, • Retirement contributions, • Paid vacation and sick time $58,000-$70,000+/negotiable depending on qualifications * Standard office conditions * Repetitive use of a keyboard at a workstation * Use of manual dexterity * Possible weekend, evening and holiday work * 100% on-site * Possible interstate/intrastate travel * Resume/CV * 3 work references with their contact information; at least one reference should be from a supervisor * Letter of interest Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. Equal Opportunity Employer: The University of Texas at Austin, as an ___,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original ___ to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: • ___ [PDF], • ___ [PDF], • ___ [PDF] Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in ___. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may ___ or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Location: Austin, TX (Hybrid preferred; travel required) Department: Product Reports To: Senior Director of Product and Strategy Compensation: Competitive base + bonus + benefits Togetherwork is a $250M recurring revenue SaaS business with over 33 software applications serving 12+ vertical markets. We exist to help communities, organizations, and businesses thrive by delivering software solutions tailored to their unique needs. We set a high bar for clarity, collaboration, and execution. While Product & Strategy leaders own portfolio outcomes, our individual contributors are equally critical-bringing curiosity, precision, and accountability to every initiative. Senior individual contributors are expected to operate with broad autonomy, create clarity where none exists, and drive alignment across complex, cross-functional efforts. We work in deep partnership with Engineering, Revenue, Customer Experience, Operations, and Support, sharing accountability for delivering stable, modern, insight-driven products. Hard work is the norm-not for recognition, but in service of our customers and the long-term health of our company. We embrace innovation, including responsible AI usage, to deepen insight, improve execution, and accelerate impact. Togetherwork is seeking an experienced, highly autonomous Senior Product Manager to lead complex, high-impact product initiatives across our portfolio. In this role, you will own multi-quarter product strategies, shape long-term roadmap direction, and partner deeply with engineering, design, and business stakeholders to deliver meaningful customer and business outcomes. As a senior individual contributor, you will operate with greater independence than a standard Product Manager-using data, customer insight, and market signals to influence direction and outcomes. You will serve as a thought leader across teams, elevate standards for product discovery and delivery, and communicate with clarity and confidence to both internal and external audiences. This role is ideal for a product leader who thrives in ambiguity, excels at storytelling and influence without authority, and is comfortable representing the product with customers, partners, and leadership. • Own and evolve multi-quarter strategic product roadmaps aligned to portfolio goals and market opportunities., • Translate complex strategic objectives into clear product themes, initiatives, and measurable outcomes., • Identify emerging customer needs, competitive shifts, and market trends to inform new product investments., • Anticipate long-term risks and opportunities, presenting recommendations to Product Leadership., • Lead rigorous product discovery using qualitative research, quantitative data, experimentation, and prototyping., • Define detailed product requirements, user stories, and acceptance criteria for complex initiatives., • Partner closely with Product Owners, Designers, and Engineering to ensure feasibility, clarity, and timely delivery., • Drive cross-functional decision-making to maintain alignment on priorities, scope, and outcomes., • Serve as a senior voice of the customer, synthesizing insights into strategic opportunities., • Monitor adoption, performance, and product health metrics; define corrective actions when needed., • Champion customer delight by embedding quality, usability, and accessibility into all decisions., • Lead customer interviews, advisory councils, and structured feedback loops for major initiatives., • Partner with Revenue, Marketing, Customer Success, and Support on launch planning for high-visibility releases., • Develop compelling value narratives, feature positioning, enablement materials, and customer messaging., • Ensure internal teams and external stakeholders are prepared and confident ahead of launches., • Communicate roadmap direction, insights, progress, and risks with clarity, confidence, and transparency., • Influence leaders and peers using data-driven storytelling and strong product narratives., • Build durable relationships across Engineering, Sales, CX, and Operations to drive shared accountability., • Collaborate with product leadership on portfolio-wide strategic initiatives., • Represent Togetherwork in customer, partner, and industry conversations as needed., • Participate in conferences, customer meetings, and research events., • Bring external insights back into the organization to meaningfully shape product strategy., • Leverage AI tools to accelerate discovery, research synthesis, segmentation, and analysis., • Use AI to prototype ideas, validate hypotheses, and improve workflow efficiency., • Model responsible, ethical AI usage for peers and cross-functional partners., • 5-7+ years of product management experience, including ownership of complex SaaS or software products., • Demonstrated success building and executing multi-quarter product strategies., • Experience operating in multi-product, cross-functional environments with senior stakeholders., • Strong customer research, product analytics, and experiment design expertise., • Proven ability to lead cross-functional teams and influence without formal authority., • Exceptional written and verbal communication skills, including executive and customer presentations., • Deep experience with backlog management, requirements development, and end-to-end delivery., • Hands-on collaboration with Product Owners, Design, Engineering, and Delivery teams., • Comfort representing the product externally with customers and partners., • Hands-on experience using AI tools to improve product workflows or outcomes (preferred)., • Analytical, decisive, collaborative, and relentlessly customer-focused., • Comfortable operating with ambiguity and creating clarity in complex situations., • High standards for quality, craft, and execution., • Willingness to travel for customer engagements or industry events as needed., • Impact: Shape the strategy and execution of high-impact initiatives across the Togetherwork portfolio., • Leadership: Elevate product standards through thought leadership, influence, and example., • Innovation: Apply modern product practices and responsible AI to deliver differentiated value., • Growth: Play a critical role in driving customer satisfaction, growth, and long-term competitive advantage. Benefits include: • Medical, dental, and vision insurance options, • 100% employer-paid short- and long-term disability, • Basic life insurance, • 401(k) with 100% company match up to 4%, • Flexible paid personal/vacation time built on mutual trust and accountability, • 10 sick days annually, • 10 company-paid holidays CCPA Disclosure Notice: ___

Job Posting Title: Business Analyst Hiring Department: Enterprise Technology - Infrastructure Position Open To: All Applicants Weekly Scheduled Hours: 40 FLSA Status: Exempt Earliest Start Date: Immediately Position Duration: Expected to Continue Until Jan 31, 2029 Location: AUSTIN, TX Job Details: This is a fixed term position that may end three years after the employee start date. Flexible work arrangements are available for this position, including the ability for infrequent remote work within US. This position provides a life/work balance with typically a 40-hour work week and travel limited to training (e.g., conferences/courses). Enterprise Technology is dedicated to supporting the mission of the University of Texas at Austin of unlocking potential and preparing future leaders of the state. Your skills will make a difference. You'll be working for a university that is internationally recognized for research and the work you do will make a difference in the lives of our students, faculty and staff. If you're the type of person that wants to know your work has meaning and impact, you'll like working for our campus. The University of Texas at Austin and Enterprise Technology provide an outstanding benefits package to our staff. Those benefits include: * Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%) * Vision, Dental, Life, and Disability insurance options * Paid vacation, sick leave, and holidays * Teachers Retirement System of Texas (a defined benefit retirement plan) * Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) * Flexible spending account options for medical and childcare expenses * Training and conference opportunities * Tuition assistance * Athletic ticket discounts * Access to UT Austin's libraries and museums * Free rides on all UT Shuttle and Capital metro buses with staff ID card For more details, please see: ___ and ___ Must be authorized to work in the United States on a full-time basis for any employer without sponsorship. This position requires you to maintain internet service and a mobile phone with voice and data plans to be used when required for work. This position will work directly with subject matter experts to identify opportunities for process improvement and facilitate the completion of documentation necessary to support Next Generation Network operations. In addition, this position will create and organize the documentation structure, create templates, and manage the periodic review and verification of all documents. This will frequently involve interacting with individuals in various departments and groups to provide a smooth transition of processes between partnering organizations. Facilitates training with subject matter experts and users on processes, policies and procedures. • Maintain continuous communication with cross-functional teams to ensure clarity, alignment, and progress throughout process lifecycles., • Track internal stakeholder input and ensure timely delivery of requirements and decisions to support agile documentation workflows., • Conduct process analyses to uncover inefficiencies and propose solutions., • Recommend scalable process improvements and automation opportunities that enhance service delivery and user experience across university departments., • Recommends changes in workflows and practices to maximize effectiveness and efficiencies in daily operations., • Responsible for interpreting and presenting technical details to functional experts and developers in a way that is meaningful to all audiences., • Develop reports, dashboards, and visualizations that provide insight into process adoption metrics and stakeholder engagement. Driving university owned vehicles to job sites will be required for this position. Maintain acceptable driver rating as established in Policy UTS157., • Perform other related functions as assigned., • U.S. Citizen, resident, or officially recognized asylee - Applicant selected will be subject to government security investigation and must meet eligibility requirements for access to classified information at the level appropriate to the project requirements of the position., • 2+ years working with cross functional teams delivering solutions, • 3+ years of creating training, documentation of processes, collecting and providing metrics and reports, • Strong Communications and Conflict Resolution Skills, • Track-record of creating processes and documentation, • Demonstrated ability to gather, document, and analyze business requirements., • Excellent communication, presentation, and interpersonal skills, with the ability to bridge business and technical audiences., • Strong organizational skills with experience managing multiple priorities and deadlines., • Proficiency with Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams) and modern collaboration tools. Equivalent combination of relevant education and experience may be substituted as appropriate. • Bachelor's degree in Business Administration, Information Systems, Business Communications, or related fields., • Higher education work experience withlarge scale network operations and research customers, • Experience with complex procurement processes, vendor contract management, and vendor engagement., • Strong analytical and problem-solving skills with attention to detail. This job requires a class "C" operator's driver's license. The applicant selected must provide a current three-year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. The driving record will be evaluated to determine eligibility to drive a university owned vehicle. $55,000 + depending on qualifications • May work around standard office conditions, • Repetitive use of a keyboard at a workstation, • Use of manual dexterity (ex: using a mouse), • Climbing of stairs, • Work performed on multiple projects concurrently, under pressure of deadlines and time limitations., • Monday - Friday flexible between 7am-6pm. Occasional extended hours may be required., • Resume/CV, • 3 work references with their contact information; at least one reference should be from a supervisor, • Letter of interest Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. Equal Opportunity Employer: The University of Texas at Austin, as an ___,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original ___ to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: • ___ [PDF], • ___ [PDF], • ___ [PDF] Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in ___. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may ___ or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Job Posting Title: Director of Electronic Design Automation Product Management Hiring Department: Texas Institute for Electronics Position Open To: All Applicants Weekly Scheduled Hours: 40 FLSA Status: To Be Determined at Offer Earliest Start Date: Ongoing Position Duration: Expected to Continue Location: PICKLE RESEARCH CAMPUS Job Details: Texas Institute for Electronics (TIE) is a transformative, well-funded semiconductor foundry venture combining the agility of a startup with the scale of a national initiative. A key part of our mission is to advance the state of the art in 3D heterogeneous integration (3DHI), chiplet-based architectures, and multi-component microsystems- catalyzing breakthroughs across microelectronics, artificial intelligence, quantum computing, high-performance computing, and next-generation healthcare devices. Backed by $1.4 billion in combined funding from DARPA, Texas state initiatives, and strategic partners, we are building foundational capabilities in advanced packaging and integrated design infrastructure to restore U.S. leadership in microelectronics manufacturing. Our 3DHI and chiplet integration platforms integrate novel thermal management and advanced interconnect solutions to deliver unprecedented performance and energy efficiency. Operating at the intersection of defense electronics and commercial markets, TIE offers a rare opportunity to re-imagine an industry from the ground up and build transformative products with global impact. This position will lead the implementation, strategy, execution, and team responsible for electronic design automation (EDA) enablement for TIE's multi-component and chiplet integration platforms. The Director will be hands-on and oversee the development of design kits, simulation tools, and reference flows, working cross-functionally to align roadmaps and ensure scalable deployment across design teams. • Lead the technical development of comprehensive process design kits (PDKs) and assembly design kits (ADKs), including modeling, verification, and enablement collateral to accelerate customer adoption of TIE's technologies., • Collaborate closely with TIE subcontractors to clearly define Statements of Work (SoW) in quantifiable metrics, monitor milestone progress, and adjust deliverables and payable milestones as needed. You'll ensure everyone is on the same page and that expectations translate into measurable outcomes., • Act as a hands-on technical authority for EDA packaging workflows, bridging electrical, thermal, and mechanical simulation domains while leading a team of engineers. You will represent TIE in technical working groups, customer design reviews, and ecosystem partnerships., • Drive cross-functional collaboration with engineering, packaging design, product marketing, and major EDA vendors (Synopsys, Cadence, Ansys, Siemens) to ensure design enablement flows are aligned, validated, and continuously improved., • Develop and execute detailed program plans covering scope, schedules, risk mitigation, resource allocation, and customer communication. You will deliver predictable outcomes in fast-paced, multi-stakeholder engagements., • Create technical documentation and collateral, including user guides, reference flows, and onboarding materials to support customer design teams and strengthen TIE's position as an EDA innovator., • Monitor EDA market trends and competitive developments, providing actionable insights to guide tool integration, design enablement priorities, and platform differentiation., • Champion a culture of accountability and transparency across all program workstreams-ensuring stakeholders are informed, expectations are managed, and commitments are met., • BS in Electrical Engineering, Computer Engineering, or related discipline., • 8+ years of experience in Electronic Design Automation (EDA), semiconductor design enablement, or advanced packaging workflows., • Deep technical expertise with Synopsys, Cadence, Ansys, or Siemens design flows for chiplet and heterogeneous integration., • You have built and deployed packaged-related PDKs/ADKs and understand the nuances of modeling, simulation, and qualification across electrical, RF, mechanical, and thermal domains., • Exceptional communication skills. You know how to simplify the complex, create clear deliverables, and build trust with both technical and business audiences., • Startup DNA. You're energized by ambiguity, act with urgency, and take personal ownership for outcomes. You make things happen., • Execution mindset. You have demonstrated experience working in a hands-on role driving progress across multiple initiatives without layers of management., • Location. Austin, Texas is preferred for close collaboration with our engineering teams and partners. Hybrid work arrangements may be possible with travel up to 30-50%. Such arrangements are subject to University review and approval in relation to jurisdictional employment-related laws, rules, and regulations., • Must be authorized to work in the United States on a full-time basis for any employer without sponsorship Relevant education and experience may be substituted as appropriate. • MS or PhD in Electrical Engineering, Computer Engineering, or a related discipline., • Proven program management chops. You can demonstrate end-to-end ownership of programs involving multiple customer or partner stakeholders. You know how to define success, manage dependencies, and keep everyone aligned and motivated-even when things get complex., • Experience working directly with subcontractors, vendors, and partners to define clear expectations, manage deliverables, and hold teams accountable to milestones. $185,000+ depending on qualifications • Uniforms and/or personal protection equipment (furnished), • May work in all weather conditions, • May work in extreme temperatures, • May work around chemical fumes, • May work around standard office conditions, • May work around biohazards, • May work around chemicals, • May work around electrical and mechanical hazards, • Repetitive use of a keyboard at a workstation, • Use of manual dexterity (ex: using a mouse), • Climbing of stairs, • Climbing of ladders, • Lifting and moving 25 pounds, • Resume/CV, • 3 work references with their contact information; at least one reference should be from a supervisor, • Letter of interest Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. This position has the option to elect the Optional Retirement Program (ORP) instead of TRS, subject to the position being 40 hours per week and at least 135 days in length. Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. Equal Opportunity Employer: The University of Texas at Austin, as an ___,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original ___ to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: • ___ [PDF], • ___ [PDF], • ___ [PDF] Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in ___. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may ___ or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Job Posting Title: Application Analyst - Epic Ambulatory/Bones Hiring Department: Dell Medical School Position Open To: All Applicants Weekly Scheduled Hours: 40 FLSA Status: Exempt Earliest Start Date: Immediately Position Duration: Expected to Continue Location: AUSTIN, TX Job Details: The Office of Information Technology at the Dell Medical School is seeking an Epic Analyst - Ambulatory/Bones Analyst. Purpose This position serves as the subject matter expert and technical contact for their focus application areas (Ambulatory/Bones) and takes the lead in primary areas of work, including Projects, Changes, and the highest point of Break/Fix escalation. Additionally, the Epic Analyst - Ambulatory/Bones Analyst demonstrates full use and application of standard principles, theories, and concepts related to technical discipline, and provide solutions to a variety of complex problems. Responsibilities * Designs, builds, configures, tests, and provides maintenance of clinical information systems with a focus in patient registration, patient scheduling, patient billing, and patient throughput. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. * Provides support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations. * Creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes. * Collaborates with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues. * Provides on-going end user clinical information systems support with all upgrades, new releases, enhanced functionality, and requested change and problem management support following the outlined ITIL processes. Marginal or Periodic Functions: * Assists with other Epic modules as needed. * Provides backup support during peak times or staff shortages. * Participates in special projects and initiatives. * Performs related duties as required. Knowledge, Skills & Abilities Technical Learning * Quickly learns new technical skills and knowledge; is good at learning new industry, company, product, or technical knowledge. * Stays updated with the latest Epic Ambulatory features. * Actively seeks out training opportunities. * Applies new knowledge to improve system performance. Problem Solving * Uses rigorous logic and methods to solve difficult problems with effective solutions. * Diagnoses and resolves complex application issues. * Develops innovative solutions to improve user experience. * Collaborates with teams to address system challenges. Customer Focus * Is dedicated to meeting the expectations and requirements of internal and external customers. * Provides excellent support to clinical staff. * Understands and anticipates user needs. * Ensures user satisfaction with application performance. Collaboration * Works effectively and cooperatively with others; establishes and maintains good working relationships. * Collaborates with IT and clinical teams. * Shares knowledge and best practices. * Participates in team meetings and projects. Attention to Detail * Thoroughly reviews work for accuracy and completeness. * Ensures configurations are precise and accurate. * Reviews documentation for completeness. * Monitors system performance for issues. Required Qualifications * Epic Ambulatory Certification. * Demonstrates a strong understanding of IT principles, software development, and system analysis, typically evidenced by a Bachelor's degree in Information Technology, Computer Science, or a related field. * Possesses practical experience in healthcare IT environments and familiarity with Epic systems, generally shown through at least 3 years of relevant experience in healthcare IT or Epic systems. Relevant education and experience may be substituted as appropriate. Preferred Qualifications * Project Management Professional (PMP) Certification * Master's degree in Information Technology, Computer Science, or a related field. * Extensive experience with Epic Ambulatory applications, typically demonstrated by at least 5 years of relevant experience. OPEN Working Conditions * Standard office equipment * Repetitive use of a keyboard * May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others. Required Materials * Resume/CV * 3 work references with their contact information; at least one reference should be from a supervisor * Letter of interest Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. Equal Opportunity Employer: The University of Texas at Austin, as an ___,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original ___ to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: • ___ [PDF], • ___ [PDF], • ___ [PDF] Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in ___. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may ___ or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Job Posting Title: Associate Business Contracts Officer Hiring Department: Business Contracts Position Open To: All Applicants Weekly Scheduled Hours: 40 FLSA Status: To Be Determined at Offer Earliest Start Date: Ongoing Position Duration: Expected to Continue Location: AUSTIN, TX Job Details: The Business Contracts Office provides review, approval, and execution of business contracts required for the procurement of services for The University of Texas at Austin and provision of services by the university. For more information on Business Contracts, please visit: ___ Your skills will make a difference. You'll be working for a university that is internationally recognized for our academic programs and research. Your work will contribute to operational excellence and enhance the student experience. If you're the type of person that wants to know your work has meaning and impact, you'll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to: * Competitive health benefits (employee premiums covered at 100%, family premiums at 50%) * Voluntary Vision, Dental, Life, and Disability insurance options * Generous paid vacation, sick time, and holidays * Teachers Retirement System of Texas, a defined benefit retirement plan, with employer matching funds * Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) * Flexible spending account options for medical and childcare expenses * Robust free training access through LinkedIn Learning plus professional conference opportunities * Tuition assistance * Expansive employee discount program including athletic tickets * Free access to UT Austin's libraries and museums with staff ID card * Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card * For more details, please see: ___ and ___ . No sponsorship Must be authorized to work in the United States on a full-time basis for any employer without sponsorship. We are seeking a Associate Business Contracts Officer. The selected candidate will report to the Business Contracts Administrator and provide advanced contract administration work that includes development, evaluation, drafting, and negotiation of technology contracts that vary in scope and degree of complexity. • Provide contract administration (develop, review, negotiate, and/or revise) all manner of routine and complex technology contracts including software licenses, end user licenses, enterprise licenses, software-as-a-service contracts, clickwrap terms, terms of service, privacy policy terms, service level agreements, data-use, and master agreements for technology services and products. Draft and create other contracts for the purchase of goods and services, revenue generation, and nondisclosure. Research, interpret, advise, and provide guidance on management of contractual obligations as well as legal risks and business terms including FERPA, HIPAA, GDPR, Data Use, Intellectual Property, and accessibility. May support and manage at least one direct report responsible for the review and negotiation of routine technology contracts., • Develop, and present contract workshops to educate the University administrators on current technology contracting policies and procedures. Assist in the maintenance and development of policies and procedures related to administration of technology contracts. Remain up-to-date on legal/regulatory updates affecting technology contracts. Ensure compliance with applicable Texas and federal laws, Regents' Rules, and University policies. Work with University departments, administration and attorneys to ensure contracts meet business objectives, while complying with applicable procurement and contracting procedures. Apply contract formation knowledge to independently address a variety of contract issues. Analyze business and legal issues in proposed contracts, consult with Business Contracts Administrator and work cross functionally with legal colleagues, subject matter experts, applicable departments (i.e., Legal Affairs, Office of Risk Management, IT etc.) and vendor as needed, in order to resolve challenges, achieve business objectives, and manage risk. Coordinate between the Business Contracts Office and (a)Central Procurement for procurement review, (b) Information Security Office (ISO) for data security review, and (c) ADA for disability accessibility review., • Other related functions as assigned Juris Doctor and licensure by Texas state bar. 6+ years of legal experience. Work experience in: (1) contract administration (negotiate, develop, review, revise and amend terms and conditions) of technology contracts; (2) work in all phases of contract lifecycle (i.e. bid posting, vendor selection, contract administration, monitoring and archiving); (3) interpretation and application of laws, regulations, policies, and procedures related to contracting and procurement at an institution of higher education or governmental agency. Also required: (1) commitment to accuracy and attention to detail; (2) ability to work as both independently and a team member; (3) strong critical thinking and analytical skills; (4) excellent communication (both oral and written) and interpersonal skills; (5) proficiency with standard office equipment and Microsoft Office products; and (6) excellent, ability to manage multiple projects at once, follow through and meet deadlines. Undergraduate or advanced degree in the areas of computer science, data science, or mathematics. Knowledgeable and experienced in contract law and commercial contract negotiations. 10 + years' of work experience. Licensed to practice law in Texas, or ability to be licensed in Texas within one-year of hire. Previous experience at a Texas institution of higher education, or Agency of the State of Texas. $170,000 • Standard office, • Keyboard, • Manual dexterity, • Climbing of stairs, • Resume/CV, • 3 work references with their contact information; at least one reference should be from a supervisor, • Letter of interest Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. This position has the option to elect the Optional Retirement Program (ORP) instead of TRS, subject to the position being 40 hours per week and at least 135 days in length. Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. Equal Opportunity Employer: The University of Texas at Austin, as an ___,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original ___ to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: • ___ [PDF], • ___ [PDF], • ___ [PDF] Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in ___. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may ___ or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

About the role: Gartner analysts are industry thought leaders who create must-have insight and provide advice to a broad range of world-leading organizations. A Director, Analyst possesses a keen eye for identifying gaps, problems and solutions within the market they serve, and help clients make better decisions relative to their highest business priorities. As an analyst, you will bring Gartner's best practices, and tools to life across a broad range of world class clients. Your focus will be on both the pragmatic content that assists a client in solving today's problems, and provocative insight that challenges a client's assumptions on how the future will play out. Key areas of coverage will be in agentic AI networking technologies that allow infrastructure and IT operations groups to drive automation, innovation, and lay the foundation for continued success and growth. Knowledge (and intellectual curiosity) in areas such as agentic AI, network operations, and network automation are important. You will apply your broad knowledge of technologies, vendors, processes, and best practices to provide actionable insights to our clients. What you will do: * Research, analyze and predict expected (and foresee unexpected) market trends and shifts to provide end-user organizations and vendors with actionable insights. * Remain ahead of the curve on developments and issues within the specified areas as well as applicable adjacent areas of emerging technologies. * Collaboratively write and publish analysis and positions at a regular cadence through evidence-based research * Communicate complex concepts concisely and with authority via virtual or face-to-face interactions with senior-level executives. * Present at multiple conferences as an industry expert. * Partner with sales and service delivery partners to increase account growth, retention, and engagement What you will need: * Bachelor's degree or equivalent experience; graduate degree preferred. * 12+ years of experience in enterprise networking, AI-driven network operations, or related IT domains, including hands-on exposure to the integration of AI and automation within large-scale enterprise network environments. * Expertise in agentic AI models and AIenabled network architectures, including autonomous remediation, intent-based networking, policy orchestration, and AI-driven network optimization. * Knowledge of agentic AI networking offerings from established vendors (e.g., Cisco, Fortinet, Palo Alto Networks and HPE) and emerging vendors (e.g., Aviz Networks, Selector.AI, Linkeye.ai, NetPrompt.ai, and Nanites.ai). * Ability to analyze and articulate technology and business adoption scenarios, helping senior IT leaders understand the opportunities, risks, and implementation paths for emerging AI-centric networking technologies. * Deep knowledge of enterprise networking technologies, including WAN connectivity, network architecture/design, network security principles, and strong familiarity with data center networking and cloud edge architectures. * Strong working knowledge of SASE, SSE, NaaS, SDWAN, and evolving cloud connectivity paradigms * Understanding of networkingspecific security frameworks, including ZeroTrust principles, identity-driven policy enforcement, and AI-enhanced detection and response models. * Familiarity with global service provider offerings, major vendor ecosystems, and emerging AInative networking platforms and startups. * Broad understanding of market and technology drivers, including cloud migration, distributed enterprise, edge computing, application modernization, and the evolving role of AI agents in autonomous enterprise infrastructure. #LI-REMOTE #LI-SK1 Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 148,000 USD - 175,500 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to___. Job Requisition ID:100720 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: ___ For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

About this role: The Account Executive is a field sales role responsible for client retention and growth. Account Executives build trust-based relationships with C-Level Executives and their teams.They understand the mission-critical priorities of their clients and ensure clients receive the value from the Gartner relationship that they expect, while also identifying opportunities for stronger value delivery with alternative product offerings. Account Executives will be given a territory of Large Enterprise clients. In our End-User Large Enterprise segment, Account Executives work with clients who have +$1bil in annual revenue. In our Tech Vendor Large Enterprise segment, Account Executives work with clients who have +$500mil in annual revenue. What you will do: * Drive value delivery with current Gartner clients, ensuring clients maximize the value they receive from their Gartner services * Identify, cultivate, qualify and close client growth opportunities through cross-sell and upsell * Continually build a pipeline of high-quality opportunities to deliver against your sales metrics, ensuring KPI's are met. * Quota responsibility for your assigned territory. * Manage complex high-revenue sales across matrix and diverse business environments. * Own forecasting and account planning on a monthly/quarterly/annual basis. What you will need: * 5-8+ years' B2B sales experience, preferably within complex, intangible sales environments * Experience selling to and/or influencing C-Level Executives * Proven track record of meeting and exceeding sales targets. * Proven ability to own, manage, and forecast a complex sales process. * Willingness to conduct travel as needed. * Bachelor's degree preferred What you will get: * Competitive salary, generous paid time off policy, charity match program, and more! * Uncapped commission structure * World-class sales training programs and skill development programs * Annual "Winners Circle" event attendance at exclusive destinations for top performers * Collaborative, team-oriented culture that embraces inclusion * Professional development and career growth opportunities Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 101,000 USD - 140,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to___. Job Requisition ID:108381 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: ___ For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do We're seeking an experiencedTechnical Product Ownerto lead and evolve ourGlobal Time & Attendance ecosystem, supporting employees in more than 20 countries. This role requires prior hands-on expertise withtime and attendance solutions, a strong understanding of enterprise architecture in an evolving organization, and how to drive the roadmap to meet company strategies. We're looking for someone who canbridge technology and user experience- designing systems and processes that not only meet regulatory requirements but also create africtionless, intuitive experience for employees globally. This role has the option of being remote or based out of one of our Viasat US offices. The day-to-day • Own and manage theglobal product roadmapfor Time & Attendance solutions., • Partner with stakeholders to define and prioritize requirements thatelevate the employee experiencewhile meeting regulatory, financial, and operational goals., • Embed theemployee journeyinto solution design to simplify and standardize end-to-end processes., • Execute against the program governance framework, key performance indicators and service level agreements flexing where necessary due to geography business practices, customs, and/or regulations, • Drive integration strategy with up and downstream systems in ecosystem i.e., Workday, SAP, Okta., • Oversee budget, vendor relationship, and contractor renewals., • Partner with HR to understand existing HR policies, guidelines and processes to build into Infor WFM; provide operational trend analysis and recommendations for evolution and improvements., • Support SOX compliance, audits, and reporting requirements., • Guide global development team to deliver scalable and resilient solutions., • 5+ years of experience as Technical Product Owner or similar technical lead role for time and attendance solutions., • Strong understanding of cybersecurity fundamentals, SDLC process, and Agile project management., • Knowledge of government accounting, direct project charging, payroll, and HR processes., • Ability to build cross-functional relationships and partner with various customers to deliver solutions that are aligned to strategy, support strategic objectives, and meet all legal requirements., • Exceptional verbal and written presentation skills, including ability to prepare materials for audiences at all levels of the organization., • Proven experience working on large enterprise projects., • General understanding of Workday HCM desired but not required., • BA/BS in computer science, cybersecurity, management information systems, engineering or related field, or equivalent work experience., • U.S. citizenship required., • Prior hands-on experience with Infor WFM platform strongly preferred., • Proven ability totranslate complex compliance and accounting requirementsinto user-centered, scalable solutions., • Strong understanding ofenterprise architecture, data governance, and ability to adopt AI tools. $143,000.00 - $225,500.00 / annually. For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $177,000.00- $266,000.00/ annually At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat's comprehensive benefit offerings that are focused on your holistic health and wellness at . EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click ___.

Job Posting Title: Application Analyst - Epic Lumens Hiring Department: Dell Medical School Position Open To: All Applicants Weekly Scheduled Hours: 40 FLSA Status: Exempt Earliest Start Date: Immediately Position Duration: Expected to Continue Location: AUSTIN, TX Job Details: General Notes The Office of Information Technology at the Dell Medical School is seeking an Application Analyst - Epic Lumens. Purpose This position serves as the subject matter expert and technical contact for their focus application areas (Lumens) and takes the lead in primary areas of work, including Projects, Changes, and the highest point of Break/Fix escalation. Additionally, the Application Analyst - Epic Lumens demonstrates full use and application of standard principles, theories, and concepts related to technical discipline, and provide solutions to a variety of complex problems. Responsibilities * Designs, builds, configures, tests, and provides maintenance of clinical information systems with a focus in patient registration, patient scheduling, patient billing, and patient throughput. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. * Provides support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations. * Creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes. * Collaborates with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues. * Provides on-going end user clinical information systems support with all upgrades, new releases, enhanced functionality, and requested change and problem management support following the outlined ITIL processes. Marginal or Periodic Functions: * Assists with other Epic modules as needed. * Provides backup support during peak times or staff shortages. * Participates in special projects and initiatives. * Performs related duties as required. Knowledge, Skills & Abilities Technical Learning * Quickly learns new technical skills and knowledge; is good at learning new industry, company, product, or technical knowledge. * Stays updated with the latest Epic Ambulatory features. * Actively seeks out training opportunities. * Applies new knowledge to improve system performance. Problem Solving * Uses rigorous logic and methods to solve difficult problems with effective solutions. * Diagnoses and resolves complex application issues. * Develops innovative solutions to improve user experience. * Collaborates with teams to address system challenges. Customer Focus * Is dedicated to meeting the expectations and requirements of internal and external customers. * Provides excellent support to clinical staff. * Understands and anticipates user needs. * Ensures user satisfaction with application performance. Collaboration * Works effectively and cooperatively with others; establishes and maintains good working relationships. * Collaborates with IT and clinical teams. * Shares knowledge and best practices. * Participates in team meetings and projects. Attention to Detail * Thoroughly reviews work for accuracy and completeness. * Ensures configurations are precise and accurate. * Reviews documentation for completeness. * Monitors system performance for issues. Required Qualifications * Active Epic Certification or Accreditation (considered) in relevant Core application required. * Demonstrates a strong understanding of IT principles, software development, and system analysis, typically evidenced by a Bachelor's degree in Information Technology, Computer Science, or a related field. * Possesses practical experience in healthcare IT environments and strong knowledge of clinical information systems, clinical informatics, data management and administration, generally shown through at least 5 years of relevant experience in healthcare IT or Epic systems. * Experience and proven success in information systems implementation, development and support within a large-scale healthcare organization. Relevant education and experience may be substituted as appropriate. Preferred Qualifications * ITIL Foundation certification. * Active Epic Certification, Accreditation, or Proficiency in related applications. * Extensive experience with clinical information systems, typically demonstrated by at least 5-7 years of relevant experience. * Demonstrated experience as a major participant in EHR configuration. * Experience with online scheduling design and implementation. Salary Range OPEN Working Conditions * Standard office equipment. * Repetitive use of a keyboard. * May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others. Required Materials * Resume/CV * 3 work references with their contact information; at least one reference should be from a supervisor * Letter of interest Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. Equal Opportunity Employer: The University of Texas at Austin, as an ___,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original ___ to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: • ___ [PDF], • ___ [PDF], • ___ [PDF] Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in ___. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may ___ or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Job Posting Title: Application Analyst - Epic Ambulatory / Kaleidoscope Hiring Department: Dell Medical School Position Open To: All Applicants Weekly Scheduled Hours: 40 FLSA Status: Exempt Earliest Start Date: Immediately Position Duration: Expected to Continue Location: AUSTIN, TX Job Details: General Notes The Office of Information Technology at the Dell Medical School is seeking an Epic Analyst - Ambulatory / Kaleidoscope. Purpose This position serves as the subject matter expert and technical contact for their focus application areas (Ambulatory/Kaleidoscope) and takes the lead in primary areas of work, including Projects, Changes, and the highest point of Break/Fix escalation. Additionally, the Epic Analyst - Ambulatory / Kaleidoscope demonstrates full use and application of standard principles, theories, and concepts related to technical discipline, and provide solutions to a variety of complex problems. Responsibilities * Designs, builds, configures, tests, and provides maintenance of clinical information systems with a focus in patient registration, patient scheduling, patient billing, and patient throughput. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. * Provides support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations. * Creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes. * Collaborates with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues. * Provides on-going end user clinical information systems support with all upgrades, new releases, enhanced functionality, and requested change and problem management support following the outlined ITIL processes. Marginal or Periodic Functions: * Assists with other Epic modules as needed. * Provides backup support during peak times or staff shortages. * Participates in special projects and initiatives. * Performs related duties as required. Knowledge, Skills & Abilities Technical Learning * Quickly learns new technical skills and knowledge; is good at learning new industry, company, product, or technical knowledge. * Stays updated with the latest Epic Ambulatory features. * Actively seeks out training opportunities. * Applies new knowledge to improve system performance. Problem Solving * Uses rigorous logic and methods to solve difficult problems with effective solutions. * Diagnoses and resolves complex application issues. * Develops innovative solutions to improve user experience. * Collaborates with teams to address system challenges. Customer Focus * Is dedicated to meeting the expectations and requirements of internal and external customers. * Provides excellent support to clinical staff. * Understands and anticipates user needs. * Ensures user satisfaction with application performance. Collaboration * Works effectively and cooperatively with others; establishes and maintains good working relationships. * Collaborates with IT and clinical teams. * Shares knowledge and best practices. * Participates in team meetings and projects. Attention to Detail * Thoroughly reviews work for accuracy and completeness. * Ensures configurations are precise and accurate. * Reviews documentation for completeness. * Monitors system performance for issues. Required Qualifications * Epic Ambulatory Certification. * Demonstrates a strong understanding of IT principles, software development, and system analysis, typically evidenced by a Bachelor's degree in Information Technology, Computer Science, or a related field. * Possesses practical experience in healthcare IT environments and familiarity with Epic systems, generally shown through at least 3 years of relevant experience in healthcare IT or Epic systems. Relevant education and experience may be substituted as appropriate. Preferred Qualifications * Project Management Professional (PMP) Certification. * Master's degree in Information Technology, Computer Science, or a related field. * Extensive experience with Epic Ambulatory applications, typically demonstrated by at least 5 years of relevant experience. Salary Range OPEN Working Conditions * Standard office equipment * Repetitive use of a keyboard * May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others. Required Materials * Resume/CV * 3 work references with their contact information; at least one reference should be from a supervisor * Letter of interest Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. Equal Opportunity Employer: The University of Texas at Austin, as an ___,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original ___ to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: • ___ [PDF], • ___ [PDF], • ___ [PDF] Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in ___. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may ___ or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Job Description The Stradiant Story At Stradiant, we thrive on connecting technology and business for our clients. We are seeking a Service Support Technician to join our growing team. We help small businesses manage their cyber security risk and provide them with the best technology and systems to help them grow. Our company is financially strong. We are committed to our clients, our team and to the growth of our business. Stradiant was founded in 2007 to help small businesses in Austin, Round Rock, Cedar Park and throughout Central Texas get the most out of their business technology. Over the years we’ve helped numerous organizations relieve their technology worries so they can concentrate on growing their businesses and realizing their goals. We are seeking a Service Support Technician because our business is growing. We have a managed service business model which means more than seventy percent of our work involves supporting clients that have long-term contracts with our company. Our business is different from the break/fix business model because we can be proactive and plan our work. While we do have emergencies from time to time, you will be able to enjoy your time off. Service Support Technician We are looking for a responsible Service Support Technician to help support our technical team in a timely and professional manner. Our successful candidate will be mainly responsible for monitoring, supporting, and optimizing our clients’ workstations, printers, VoIP phones and other network devices. We are looking for someone who can solve most workstation issues independently. The ideal candidate will be the escalation point for Tier 1 issues and will work with help desk staff and end users directly to help resolve system & user experience issues. The ideal candidate will be comfortable researching issues before escalating so they bring both the issue and proposed solution for review. In this position, you will be the main technical point of contact for many of our clients. You will have a direct impact on client’s satisfaction with our service. You will be a key player on our team. Because of this responsibility, we require excellent written and verbal communication skills. You will be required to update our PSA tickets in a timely manner. You will have access to top-notch system management and documentation tools, and we expect you to master those tools. You will also be required to work with our entire team, including executive management, administration and finance, and the complete technical team. Having prior experience working for a managed service provider using RMM and PSA software is a plus. Responsibilities • Joining our team means committing to our values:, • Be flexible and understand in a small dynamic business, we embrace change., • Treat every client and every member of our team with respect and dignity., • Resolve clients' technical issues and ensure their IT infrastructure operates smoothly. In your client support role, you will be responsible for:, • Tier 1 and Tier 2 support tickets., • Following our ticketing system and the methods we use to open support tickets, work the issue, update the ticket, and closing the ticket in a timely manner., • Logging your time per ticket per our standards., • Attending our work status and communication meetings where we review ticket status and prioritize our work by day, week, and client., • Performing technical tasks, including:, • Providing first-line technical support to clients via phone, email, or ticketing system., • Diagnosing and troubleshooting hardware, software, and network-related issues in a timely and efficient manner., • Escalating complex problems to higher-level support teams, ensuring that all relevant information is documented., • Documenting and tracking client issues and resolutions using a ticketing system, ensuring accurate and up-to-date records., • Performing basic system administration tasks, such as creating user accounts, resetting passwords, and managing access permissions., • Installing, configuring, and updating software applications and operating systems on client devices., • Assisting clients with setting up and troubleshooting network connectivity, including wired and wireless connections., • Educating clients on basic IT procedures and best practices to improve their technical skills and prevent future issues., • Collaborating with team members and actively participating in knowledge-sharing activities to enhance the collective expertise of the support team., • Keeping up to date with the latest technologies and industry trends to provide effective and efficient support to clients., • Managing client data backups., • Troubleshooting and identifying issues with DNS and Group Policies, user profiles, DHCP, networking and other issues., • Solving Office 365 issues including password resets, new user creation, license assignment, software installs and other issues., • Supporting other technical assignments as required for client projects and implementations., • Performing documentation tasks, including:, • Using ITGlue, MyGlue and other documentation tools to keep client information current and accurate., • Working with our supporting vendors (both software and hardware) to escalate and resolve issues., • Supporting our end user help desk team as necessary when tickets are escalated to you., • Training client team members as required (for onboarding or other situations)., • Growing your skill set by participating in our company sponsored education and external certification programs., • Traveling onsite to the client as required (independent transportation is required). Requirements We require the following for our Service Support Technician:, • High school diploma or equivalent; relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus., • A minimum of 2 years of recent experience in a desktop support role., • Good knowledge of desktop and laptop support., • Excellent written and verbal English communication skills., • Excellent customer service skills and a positive attitude when dealing with clients., • Possess analytical, organizational and troubleshooting/problem solving skills., • Ability to confidently and competently complete tasks with deadlines., • Ability to work under pressure in a fast-paced environment and manage multiple tasks simultaneously., • Ability to work and be available during 8 AM-5 PM shift., • Availability to work after hours and weekends (infrequent & compensated)., • Strong knowledge of Microsoft Windows operating systems (Windows 10 & 11, Windows Server), Microsoft Office Suite, and common business applications., • Basic networking skills (VLANs, DHCP, DNS, TCP/IP)., • Understanding of hardware components and peripherals (desktops, laptops, printers, etc.)., • Understanding of domains, user profiles and how they work., • Understanding of Office 365/Azure., • Knowledge of VoIP., • Escalations Resolved., • Customer Satisfaction Rating., • Quantity & quality of improvements / recommendations suggested., • Quality & quantity of Technical Documentation created / updated. Job-Type: Full time Schedule: 40 hours per week (8 AM-5 PM, M-F). There may be occasional nights/weekends based on client needs. Work Location: Austin, Texas

Job Description IT Support Technician On-site | Austin, TX | Contract Robert Half is hiring an IT Support Technician to support a client in Austin, Texas. This is a long-term contract position offering an incredible opportunity to contribute to the maintenance and enhancement of critical systems. The ideal candidate will possess strong technical expertise and a proactive approach to problem-solving, ensuring the seamless operation of IT environments. Responsibilities: • Provide technical support for Windows and Linux systems, focusing on system upgrades and maintenance., • Troubleshoot and resolve issues related to Active Directory and Microsoft Windows environments., • Manage service desk tickets efficiently, ensuring timely resolution of user requests and incidents., • Perform basic troubleshooting for hardware and software issues to maintain optimal system performance., • Assist with operating system upgrades, including Windows Server and Red Hat Enterprise Linux, to enhance security and functionality., • Collaborate with team members to ensure smooth implementation of system updates and changes., • Maintain detailed documentation of processes, configurations, and resolutions for future reference., • Monitor system performance and provide recommendations for improvement., • Support end users by addressing technical queries and providing training as needed., • Ensure compliance with organizational IT policies and standards. Requirements: • Proficiency in Active Directory management and configuration., • Strong knowledge of Microsoft Windows 10 and Windows Server systems., • Experience with basic troubleshooting of hardware and software issues., • Familiarity with managing service desk tickets and workflows., • Understanding of operating system upgrades for Windows and Linux platforms., • Ability to work collaboratively in a team-oriented environment., • Strong problem-solving skills and attention to detail., • Excellent communication skills for effective interaction with users and team members.

At Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. If you're excited by the prospect of testing new technologies, implementing transformative strategies, and thriving in a fast-paced, innovative environment, we'd love to hear from you! The Content Manager, Original Custom manages and makes recommendations for the creation and publication of digital and ancillary materials such as assessment questions, eBooks, files, videos, and more that support teaching and learning for a variety of custom courses. Instructors and students use these resources to enrich the learning experience and support effective instruction. In addition, the Content Manager, Original Custom manages major projects and relationships independently. The Content Manager, Original Custom helps subject matter experts and other contractors prioritize tasks and produce high quality and accurate work on schedule and under budget. The Content Manager, Original Custom exercises sound judgment, anticipates project risks, and proactively identifies solutions to ensure smooth execution and stakeholder satisfaction. This role does not have managerial responsibilities. We know that talented candidates sometimes hesitate to apply when they don't meet every single qualification listed. We encourage you to apply if you're excited about this role and believe you can contribute meaningfully to our team, even if your background doesn't align perfectly with every requirement. We're looking for people who are passionate about our mission and can bring valuable perspectives to our work. Different experiences, skills, and approaches all have the potential to strengthen what we do. If this opportunity interests you, we'd love to hear how your unique background and abilities could contribute to our team's success. We're committed to building a workplace where everyone can do their best work and where diverse viewpoints are valued. We encourage all qualified candidates to apply - we're excited to learn about the different ways you might add value to our organization. Major responsibilities include, but are not limited to: End to End Delivery of Media Components • Own and manage the end-to-end delivery of media components for assigned custom courseware products., • Collaborate with project editors, instructors/authors, and other stakeholders to plan, evaluate, and deliver digital content that meets quality, accuracy, accessibility, and user experience standards., • Collaborate directly with instructors to clarify project goals, gather requirements, answer questions, and ensure media deliverables align with instructional needs and course objectives., • Oversee quality assurance, launch, and lifecycle management of media products., • Work with media production, QA vendors, and internal partners to prepare products for launch, resolve issues, and manage updates across the product lifecycle., • Request access cards for courseware products., • Hire, onboard, and manage contractors, freelancers, vendors, and accuracy reviewers as needed, including setting expectations, managing timelines, reviewing work, and ensuring quality and accountability., • Create, maintain, and refine workflows and related documentation for assigned topics or product areas., • Ensure workflows are followed accurately and reflect current practices., • Identify opportunities to improve workflows, apply AI or automation tools where appropriate, and share recommendations that enhance efficiency and product quality., • Serve as a technical and courseware expert for custom products., • Develop strong knowledge of custom digital offerings, courseware features, and user experience to consult with sales, project editors, and customers., • Translate customer requests into viable courseware solutions by asking strong discovery questions, clarifying needs, and explaining how requests can be fulfilled within Achieve and related products., • Take accountability for maintaining knowledge of Macmillan Learning product features and development to inform custom builds., • Maintain and apply knowledge of pedagogical and market trends to support custom product strategy., • Stay informed on product development, courseware strategies, and competitive offerings., • Bachelor's Degree., • 3+ years of editorial experience in educational publishing., • 1+ year of media editorial experience or equivalent experience working with digital learning products., • Demonstrated ability to work with a high level of organization, attention to detail, and self-direction., • Strong written and verbal communication skills, with experience explaining complex information to a variety of internal and external stakeholders., • Demonstrated ability to exercise independent judgment and make informed decisions within defined project scope., • Ability to influence stakeholders and drive projects forward., • Demonstrated customer service skills and comfort working directly with instructors and other external stakeholders., • Proven project management and organizational skills, including the ability to manage multiple projects concurrently, prioritize effectively in a fast-paced environment, collaborate in group problem-solving situations, and work within established timelines and budgets., • Science subject matter expertise (chemistry, biology, or biochemistry)., • Experience working on digital learning products or courseware platforms., • Familiarity with Jira and agile workflows., • Strong interest in assessment authoring, taxonomies, metadata, and pedagogical design in digital learning environments., • Experience working directly with vendors, contractors, or freelancers, including onboarding, managing deliverables, and reviewing work. Exemption Status: Non-Exempt Physical Requirements: Requires periods of close concentration; must be able to multi-task; must be able to travel occasionally; work overtime - more than 40 hours a week - regularly, as needed The position is eligible for remote employment, excluding the following locations: Alaska, Arkansas, Hawaii, Mississippi, Nevada, South Dakota, West Virginia, Wyoming. Benefits Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee's date of hire. Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation) of active employees. • Competitive pay and bonus plan, • Generous Health Benefits (Medical, Dental, Vision), • Contributions to your 401k retirement account through Fidelity, • Generous paid time off, sick time, floating holidays, and paid holidays (Spring Reset Day , Juneteenth, Indigenous People's Day, Election Day, and more!), • Employee Assistance Program, Education Assistance Program, • 100% employer-paid life and AD&D insurance At Macmillan Learning, we believe diverse perspectives and backgrounds enrich our mission to improve lives through learning. We actively seek candidates who reflect a wide range of identities, experiences, and communities. We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, ethnicity, national origin, sex, sexual orientation, gender, gender identity or expression, disability status, physical ability, neurodiversity, genetic information, protected veteran status, family and economic status and background, geographical status and background, or any other characteristic protected by federal, state, or local law. ___ The successful candidate for this position will be an employee of Bedford, Freeman & Worth Publishing Group, LLC d/b/a Macmillan Learning. Bedford Freeman & Worth Publishing Group, LLC has developed an equal opportunity compliance program in compliance with the NY Department of Education's guidance. Portions of the equal opportunity compliance program are available for review by applicants and employees by contacting Human Resources at Macmillan Learning. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Job Posting Title: Senior Technology Architect Hiring Department: Applied Research Laboratories Position Open To: All Applicants Weekly Scheduled Hours: 40 FLSA Status: Exempt Earliest Start Date: Immediately Position Duration: Expected to Continue Location: PICKLE RESEARCH CAMPUS Job Details: We are seeking a talented systems specialist, with deep familiarity and knowledge of Linux/UNIX environments, along with Windows Server and typical applications support associated with these platforms. This role will be responsible for design, implementation and maintenance of central IT infrastructure and applications. * Ongoing routine technical maintenance (systems/applications). * Capacity planning, upgrades, forecasting. * Direct end-user support. * Administrative support to satisfy contractual requirements. * Weekly activity report. * Other related functions as assigned. * Bachelor's degree in related field. * At least three years' demonstrated experience with: supporting common virtualization platforms (i.e., VMware, Proxmox/KVM) with Linux and Windows-based server operating systems, typical identity management / access control technologies (LDAP, Active Directory, 2FA, smart cards), common DBMSs (MS SQL, MySQL, Postgres, Oracle), and configuration/maintenance of typical web server software (NGINX, Apache, IIS). * Candidate will need to obtain a DoD 8570.1/8140 IAT Level II Certification, such as CompTIA CySA+ or Security+, within 6 months of hire date. * Systems automation experience (Puppet, Salt, Ansible, Chef, CFEngine, or general scripting support in any language). * Relevant education and experience may be substituted as appropriate. Applicant must have a dynamic skill set, willing to work with new technologies, be highly organized and capable of planning and coordinating multiple tasks and managing their time. The position will require attention to detail, effective problem solving skills and excellent judgment. Ability to work independently with sensitive and confidential information, maintain a professional demeanor, work as a team member without daily supervision and effectively communicate with all groups of clients. Able to work under pressure and accept supervision. Regular and punctual attendance. US Citizen. Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information at the level appropriate to the project requirements of the position. * Ten years direct experience administering Red Hat Enterprise Linux, Debian or Ubuntu systems. * Ten years direct experience administering Microsoft Windows Server products and Active Directory Domain Controllers. Python, shell (Bash), Perl, PowerShell scripting experience. C/C++ programming experience. * Java programming experience. * Cisco networking experience. * Eligibility for immediate access to classified information. An agency designated by the federal government handles the investigation as to the requirement for eligibility for access to classified information. Factors considered during this investigation include but are not limited to allegiance to the United States, foreign influence, foreign preference, criminal conduct, security violations, drug involvement, the likelihood of continuation of such conduct, etc. Please mark "yes" on the application question that asks if additional materials are required. Failure to attach all additional materials listed below may result in a delay in application processing. Visit our website (___) for additional information about Applied Research Laboratories. UT Austin offers a competitive benefits package that includes: • 100% employer-paid basic medical coverage, • Retirement contributions, • Paid vacation and sick time $120,000-$150,000+/negotiabledepending on qualifications * Standard office conditions * Repetitive use of a keyboard at a workstation * Use of manual dexterity * Possible weekend, evening and holiday work * Possible interstate/intrastate travel * Resume/CV * 3 work references with their contact information; at least one reference should be from a supervisor * Letter of interest Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. Equal Opportunity Employer: The University of Texas at Austin, as an ___,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original ___ to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: • ___ [PDF], • ___ [PDF], • ___ [PDF] Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in ___. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may ___ or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Job Description We are a global law firm with a powerful strategic focus and real momentum. Our industry-focused strategy is seeing us take on pioneering work in places that others have yet to reach. Our shared values define our culture and our workplace. You will find us to be unusually collegial, team-oriented, and ready to innovate. We work seamlessly across practices, offices and around the world. This elimination of boundaries has allowed us to evolve into a law firm that works as hard for its culture as it does for its clients. The Microsoft 365 Solutions Developer is responsible for designing, building, and enhancing business solutions across SharePoint, Power Platform, and the broader Microsoft 365 ecosystem. This role blends application development, solution architecture, automation, and platform governance. You will work closely with business stakeholders, product owners, and IT teams to deliver secure, scalable, and user-friendly solutions that improve productivity and collaboration across the firm. The successful candidate will operate as a technical leader and platform steward - owning solution design decisions, influence platform standards, and mentoring other developers - rather than functioning as a task-based executor. This position is full-time remote and can therefore be located in any city where we have a US office. Flexibility to come to the office for trainings or meetings is required. Solution Design & Development Across Microsoft 365 • Architect and deliver business solutions using SharePoint Online, Power Platform, and other Microsoft 365 services. Build modern, user-friendly digital experiences using both SharePoint out-of-the-box and custom apps, templates, content types, permissions and modern components., • Create apps, forms, and workflows, dashboards using Power Apps, Power Automate and Power BI, Azure Functions, PowerShell scripts, etc., to automate and streamline business processes., • Integrate M365 solutions with other non-Microsoft platforms., • Design and develop AIenabled solutions across the Microsoft 365 ecosystem using Copilot, Copilot Studio, Power Platform, and Azure services, including intelligent automation, naturallanguage experiences, and APIbased integrations, with a strong emphasis on security, scalability, and enterprise governance. Platform Governance, Security & Administration • Partner with platform owners to contribute and drive governance for SharePoint Online including site usage, permissions, lifecycle management, and solution standards., • Partner with Information Security to ensure solutions meet compliance, retention, and authentication requirements., • Maintain architectural documentation, development guidelines, and governance artifacts that support consistent, secure adoption., • Monitor platform health, usage, and capacity to provide recommendations for improvements and optimizations. Support, Troubleshooting & Collaboration • Provide advanced troubleshooting for SharePoint, Power Platform, and integrated applications., • Support Help Desk escalations and provide after-hours assistance when needed., • Collaborate with other US and Global IT teams on deployments, upgrades and platform changes., • Document processes, best practices, and create knowledge materials for end users and IT teams. Other duties Please note this job description does not cover or contain all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. • 5+ years of experience delivering M365 solutions, especially SharePoint Online and Power Platform., • Proven experience working with SharePoint permissions, apps, custom templates, content types, metadata structures and site architectures., • Solid PowerShell scripting skills for reporting and automation., • Understanding of hybrid environments and integration with on-premise infrastructure., • Strong understanding of M365 governance, security, and collaboration models., • Experience in managing and supporting multi-geo tenants, cross-regional deployments and global collaboration environments., • Excellent problem-solving, documentation, and stakeholder engagement skills., • Ability to work independently and collaboratively in a fast-paced, service-oriented environment., • Microsoft 365 certifications (MS 102, MS 600, PL-900, PL-200, or equivalent), • Experience working with Infodash, Copilot, Azure services, • Background in legal or regulated industries Norton Rose Fulbright US LLP is committed to providing employees with a comprehensive and competitive benefits package that supports you, your health, and your family. Benefit packages include access to three medical plans, dental, vision, life, and disability insurance. Employees can also access pre-tax benefits such as health savings and flexible spending accounts. Norton Rose Fulbright helps provide financial security by allowing employees to participate in a 401(k) savings plan and profit-sharing plans if eligible. Full- time employees are eligible to access fertility benefits designed to support fertility and family-forming journeys. In addition to the Firm's health and welfare benefits above, we offer a competitive paid time off plan, which provides a minimum of 20 days off based on your role and tenure with the firm. The firm offers a generous paid parental leave benefit allowing parents to take a minimum of 14 weeks of paid leave to bond with your newborn, or adopted child(ren). Employees are also entitled to 11 Firm holidays. Norton Rose Fulbright US LLP is an Equal Opportunity Employer and complies with all applicable federal laws and their implementing regulations that require the collection and recording of certain data and information. The information we receive will not be used to make any decision regarding employment and will be kept separate from your application. Similarly, self-identification information is kept confidential and used only in accordance with applicable federal laws and regulations. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.Norton Rose Fulbright is committed to providing reasonable accommodation as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or accommodation to complete your application, please contact ___. Please provide your contact information and a description of your accessibility issue. We will make a determination on your request for reasonable accommodation on a case-by-case basis. ___is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce.

Job Posting Title: Enterprise Cloud Architect Hiring Department: Applied Research Laboratories Position Open To: All Applicants Weekly Scheduled Hours: 40 FLSA Status: Exempt Earliest Start Date: Immediately Position Duration: Expected to Continue Location: PICKLE RESEARCH CAMPUS Job Details: Responsible for design, implementation, and maintenance of a new Microsoft 365 deployment. * Work closely with organizational stakeholders to perform system installation, configuration, troubleshooting, performance analysis, tuning, upgrading, patch maintenance, license management, system backup administration, and user account/environment administration. * Migration of on-premise based infrastructure systems to Microsoft Government Community Cloud (GCC). * Ongoing routine technical maintenance (systems/applications) * Perform regular audits and assessments to ensure compliance with organizational policies and industry standards * Implement and manage monitoring and observability solutions for cloud and on-premises environments * Direct end-user support * Other related functions as assigned * HS/GED and five years of related experience. * Two years of Office 365 administration and troubleshooting experience (Exchange Online, SharePoint, Teams, OneDrive, etc.) * Two years experience supporting MS Teams integrated Unified Communication software. * Four years of Windows Server 2016 and above and Active Directory experience, including Windows Server administration, Active Directory Administration, Enterprise Windows Server Patching and vulnerability management. * Two years experience maintaining an Active Directory/LDAP domain * One year system automation experience (Puppet, Salt, Ansible, Chef, CFEngine, or general scripting support in any language) * Candidate will need to obtain a DoD 8570.1/8140 IAT Level II Certification, such as CompTIA CySA+ or Security+, within 6 months of hire date. * Relevant education and experience may be substituted as appropriate. Applicant must have a dynamic skill set, willing to work with new technologies, be highly organized and capable of planning and coordinating multiple tasks and managing their time. The position will require attention to detail, effective problem solving skills and excellent judgment. Ability to work independently with sensitive and confidential information, maintain a professional demeanor, work as a team member without daily supervision and effectively communicate with all groups of clients. Able to work under pressure and accept supervision. Regular and punctual attendance. US Citizen. Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information at the level appropriate to the project requirements of the position. * Bachelor's degree in Computer Science or Electrical/Computer Engineering. * Minimum of three years of experience in Microsoft Office 365 administration and cloud technologies (Azure and AWS). * Experience migrating a mid-sized enterprise organization into M365 from traditional on-premise posture with a strong knowledge of Office 365 migration tools and best practices. * Experience building infrastructure as code using tools like CloudFormation, Azure Resource Manager, Terraform, or similar * Microsoft Intune/Azure AD management experience. * Strong scripting skills and familiarity with system integration through the use of API's. An agency designated by the federal government handles the investigation as to the requirement for eligibility for access to classified information. Factors considered during this investigation include but are not limited to allegiance to the United States, foreign influence, foreign preference, criminal conduct, security violations, drug involvement, the likelihood of continuation of such conduct, etc. Please mark "yes" on the application question that asks if additional materials are required. Failure to attach all additional materials listed below may result in a delay in application processing. Visit our website (___) for additional information about Applied Research Laboratories. UT Austin offers a competitive benefits package that includes: • 100% employer-paid basic medical coverage, • Retirement contributions, • Paid vacation and sick time $80,000-$118,000+/negotiable depending on qualifications. * Standard office conditions * Repetitive use of a keyboard at a workstation * Use of manual dexterity * Possible weekend, evening and holiday work * Possible interstate/intrastate travel * Resume/CV * 3 work references with their contact information; at least one reference should be from a supervisor * Letter of interest Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. Equal Opportunity Employer: The University of Texas at Austin, as an ___,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original ___ to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: • ___ [PDF], • ___ [PDF], • ___ [PDF] Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in ___. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may ___ or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Job Posting Title: Linux Technology Architect (Technology Architect) Hiring Department: Applied Research Laboratories Position Open To: All Applicants Weekly Scheduled Hours: 40 FLSA Status: Exempt Earliest Start Date: Immediately Position Duration: Expected to Continue Location: PICKLE RESEARCH CAMPUS Job Details: Responsible for design, implementation and maintenance of central IT infrastructure and applications, including bulk retrieval (mirroring) and reverse proxying of external software, packages and other components required for our research staff to perform their deliverable project work. * Ongoing routine technical maintenance (systems/applications). * Direct end-user support. * Supply chain validation, capacity planning, upgrades, forecasting. * Other related functions as assigned. * Weekly activity report. * HS/GED and five years of related experience. * At least three years demonstrated experience with: Linux-based server operating systems (Red Hat, Ubuntu or Debian), systems automation experience (Puppet, Salt, Ansible, Chef, CFEngine, or general scripting support in any language). * Candidate will need to obtain a DoD 8570.1/8140 IAT Level II Certification, such as CompTIA CySA+ or Security+, within 6 months of hire date * Familiarity with common techniques for mirroring or proxying access to externally-hosted software. * Familiarity with NGINX or Apache. * Familiarity with reverse proxying / load balancing technology. * Relevant education and experience may be substituted as appropriate. Applicant must have a dynamic skill set, willing to work with new technologies, be highly organized and capable of planning and coordinating multiple tasks and managing their time. The position will require attention to detail, effective problem solving skills and excellent judgment. Ability to work independently with sensitive and confidential information, maintain a professional demeanor, work as a team member without daily supervision and effectively communicate with all groups of clients. Able to work under pressure and accept supervision. Regular and punctual attendance. US Citizen. Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information at the level appropriate to the project requirements of the position * Bachelor's degree in Computer Science or Electrical/Computer Engineering. Five years direct experience administering enterprise Linux AND Windows Server infrastructure. * Python, shell (Bash), Perl, PowerShell scripting experience. * Eligibility for immediate access to classified information An agency designated by the federal government handles the investigation as to the requirement for eligibility for access to classified information. Factors considered during this investigation include but are not limited to allegiance to the United States, foreign influence, foreign preference, criminal conduct, security violations, drug involvement, the likelihood of continuation of such conduct, etc. Please mark "yes" on the application question that asks if additional materials are required. Failure to attach all additional materials listed below may result in a delay in application processing. Visit our website () for additional information about Applied Research Laboratories. UT Austin offers a competitive benefits package that includes: * 100% employer-paid basic medical coverage. * Retirement contributions. * Paid vacation and sick time. * Paid holidays. Please visit our Human Resources website to learn more about the total benefits offered (___) $80,000-$118,000+/negotiable depending on qualifications. * Standard office conditions * Repetitive use of a keyboard at a workstation Use of manual dexterity Some weekend, evening and holiday work. * Possible interstate/intrastate travel. * Resume/CV * 3 work references with their contact information; at least one reference should be from a supervisor * Letter of interest Important for applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. Equal Opportunity Employer: The University of Texas at Austin, as an ___,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original ___ to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: • ___ [PDF], • ___ [PDF], • ___ [PDF] Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in ___. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may ___ or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Job Description Texas Reliability Entity, Inc. (Texas RE) is hiring! We’re looking for a dynamic, experienced Senior Paralegal who’s excited by the opportunity to work across multiple high‑impact areas of our organization. This role goes far beyond traditional legal support—you’ll contribute to advanced legal and administrative functions, while also playing a key part in Enterprise Risk Management, Communications, and Training initiatives. If you’re a detail‑driven professional with a diverse skill set, intellectual curiosity, and a passion for supporting meaningful work that strengthens the reliability of the electric grid, we’d love to meet you. Who We Are At Texas RE, we affect the lives of millions of people by ensuring effective and efficient reduction of risks to the reliability and security of the Bulk Power System within the ERCOT Interconnection. The ERCOT Interconnection is located within the State of Texas and includes approximately 90% of Texas’s electric load and 75% of its land area. Texas RE’s teams support this this mission while enjoying a flexible work environment, open collaboration, and a culture that values diversity, equity, and inclusion. Employees work a hybrid work schedule consisting of at least two days in the office (Tuesdays and Wednesdays) with the option of working three days remotely. The considered candidate will be required to reside in the Austin-metro area or be able to reliably commute to the office within a reasonable amount of time. The ideal candidate will have the following attributes: • Bachelor’s degree, preferred, • Paralegal Certificate, • Minimum 7 years of relevant legal experience, • Notary Public or ability to become a Notary Public, • Strong working knowledge of SharePoint, Diligent Boards, Excel, and related programs, • Organized, motivated, and detail oriented, • Process driven. Ability to draft detailed work instructions, • Proficient in MS Word, Excel, PowerPoint, SharePoint, and Diligent Boards The Senior Paralegal provides advanced professional support to the Legal Department, Governance functions, and enterprise-wide compliance and risk management activities. This role exercises independent judgment, manages complex workflows, and serves as a subject‑matter resource across multiple operational areas including legal administration, governance support, Governance Risk and Compliance (GRC) platform administration, enterprise risk management (ERM), project management, and cross‑departmental initiatives. The Senior Paralegal collaborates with internal and external stakeholders, leads process improvements, and ensures the accuracy, integrity, and compliance of critical organizational documentation and systems. Reports to SVP, Chief Administrative Officer. Essential Job Duties Legal & Governance • Provides advanced legal, analytical, and administrative support to the Legal Department, independently prioritizing and executing work., • Drafts, reviews, and edits reports, correspondence, pleadings, and other legal documents. Prepares and coordinates filings with NERC, FERC, the Texas Secretary of State, and other regulatory authorities., • Oversees the Texas RE Board meeting cycle, including drafting materials, coordinating with stakeholders, and overseeing finalization and distribution of presentations, • Responsible for coordinating accurate and timely uploads of Board and Committee materials to Diligent Boards, • Attends meetings of the Texas RE Board of Directors, the Member Representatives Committee (MRC), and other Committees; provides follow‑up analysis and support., • Drives the Business Plan and Budget Board calls: Corresponds with the Finance department on documents; works with MRC members to find an MRC call date, meeting process deadlines, • Supports the Texas RE conflicts of interest process, • Serves as Clerk for Texas RE for all contested matters in accordance with NERC hearing procedures and internal requirements, • Supports the General Counsel’s participation on NERC‑related committees through research, document preparation, and coordination of deliverables, • Manages the entry, tracking, and lifecycle of vendor contracts in SharePoint; monitors expiration and renewal timelines and advises the Deputy General Counsel, • Serves as SharePoint super user for the Legal Department; identifies user needs, recommends enhancements, and collaborates with IT to resolve issues, • Maintains the Legal Department’s electronic document management system, • Develops and documents work instructions, legal project plans, and departmental procedures, • Assists with drafting, reviewing, and implementing corporate policies and procedures, • Co‑administers the GRC platform and its modules across multiple teams, • Administers and maintains platform configurations, workflows, dashboards, and reporting structures, • Maintains control documentation, policies, procedures, and supporting artifacts across multiple compliance frameworks, • Assists in onboarding and managing control frameworks within the platform, • Monitors data quality, ensures accurate reporting, and maintains platform integrity, • Supports control owners and stakeholders in using the GRC platform for assessments, evidence collection, and tracking remediation activities, • Manages user roles and permissions to ensure proper access controls, • Documents processes, workflows, and platform configurations, • Provides administrative and operational support for Texas RE’s ERM function, including meeting notes, minutes, agenda development, and follow‑up actions, • Oversees document management and retention for assigned ERM and Corporate Governance Committee (CGC) working groups, • Manages multiple simultaneous project lifecycles, including planning, tracking, organization, and oversight, • Develops project plans and timelines for implementation of newly developed policies, procedures, and system enhancements, • Participates in testing of new software, systems, and procedures, • Develops and delivers training for new software and procedural rollouts, • Monitors online events and provides technical or administrative support as needed, • Serves as back‑up for front desk reception and phone coverage, • Performs other professional duties as assigned. Qualifications Education & Experience • Bachelor’s degree in Business Administration, Legal Studies, Public Administration, or related field (preferred), • Experience with GRC platforms, SharePoint administration, or enterprise systems (strongly preferred), • Paralegal Certificate (required), • Minimum 7 years of progressively responsible experience in legal operations, compliance, governance, project management, or related professional roles (required), • Strong understanding of legal processes, regulatory filings, and corporate governance practices, • Demonstrated ability to manage complex projects with minimal supervision, • Proficiency with Microsoft 365, SharePoint, and workflow‑based platforms, • Exceptional writing, editing, and proofreading skills, • Ability to exercise discretion, maintain confidentiality, and make independent decisions, • Strong interpersonal skills and ability to collaborate across departments, • Excellent organizational skills and attention to detail, • Exercises independent judgment in prioritizing work and resolving issues, • Demonstrates technical mastery of GRC systems, SharePoint, and document management tools, • Project Leadership: Plans, organizes, and executes multi‑phase projects with minimal oversight, • Produces clear, concise, and accurate written and verbal communications, • Builds strong relationships and works effectively with cross‑functional teams, • Responds effectively to shifting priorities and evolving organizational needs, • Problem‑Solving: Identifies issues, analyzes root causes, and proposes effective solutions, • Handles confidential information with professionalism, discretion, and integrity. Company Highlights and Benefits Employees work a hybrid work schedule consisting of at least two days in the office with the option of working three days remotely. Additional in-office work may be required depending on audit and project scopes. Additionally, employees have the option to take advantage of Flexible Friday, where employees may shift working hours to earlier in the week instead of on Friday after noon. Texas RE pays 100% of employee-only coverage for medical, dental, vision, life and ADD, short-term and long-term disability insurance. Additional benefits are offered at a minimal cost to the employee such as dependent medical, dental, voluntary life and ADD for employees, spouses, and children, legal services, and identity protection. Texas RE provides a generous 401(k) or Roth 401(k) savings plan for employees, contributing 10% of an employee’s compensation towards the retirement plan with full vesting after three (3) years. Additionally, Texas RE will match 75%, up to 6%, of employee contributions, with vesting at 20% per year and full vesting at five (5) years of employment. Additional Information for Applicants • Background checks (including criminal history and drug screening, education and employment verification) will be conducted prior to employment., • Certain positions require travel outside the U.S.; valid passport necessary for those positions. Texas RE is an equal employment opportunity employer and prohibits discrimination against employees or job applicants on the basis of race, color, sex (including sexual orientation, gender identity/transgender status, and pregnancy), religion, national origin, age (40 or older), disability, veteran status, marital status, genetic information, or other status protected by law.