Engagement manager jobs in Plainview, New York - Page 2Create job alerts

Job DescriptionBenefits/Perks • Flexible Scheduling, • Competitive Compensation Responsibilities: • Manage food and beverage operations, • Create and maintain a food and beverage budget, • Lead team in providing exceptional customer service, • Create menus while taking into account budget, customer demands, and availability of ingredients, • Hire, train, and manage staff, • Establish goals and KPIs, • Adhere to all health and safety rules and regulations, • High school diploma/GED, • Extensive previous culinary experience, • Certification from culinary school preferred, • ServeSafe or Food Handler’s Certification, • Familiarity with Microsoft Office, restaurant management software, and POS software, • Advanced knowledge of culinary techniques and recipes, • Ability to remain calm and thrive under pressure, • Excellent management and leadership skills

Job DescriptionPOSITION SUMMARY The HIV Prevention Specialist uses team approach to conduct field-based outreach, client engagement activities, HIV counseling and testing, and service linkages with individuals eligible for Project Street Beat services, including those who are living with or at risk for HIV/STIs, active substance users, homeless or unstably housed, and/or exchange sex for food, drugs, or shelter. This is a full-time position located in Nassau County at Project Street Beat in Hempstead, within PPGNY Region One.• Region One – NYC + Nassau County New York, Nassau, Oneida, Kings, Queens, Richmond, and Bron DUTIES AND RESPONSIBILITIES (WEIGHTED & WITH DETAIL Program and Office Support (65%) • Works within a team to engage potential consumers, including targeted street outreach, "word of mouth,” and social networking within underserved communities in Nassau County.• Performs outreach activities in communities where potential PSB clients congregate including methadone clinics, shooting galleries, strolls, community parks, street corners, and local business and service providers. Establishes trusting relationships and provides information on and referrals to PSB services.• Provides rapid HIV, Syphilis and Hepatitis C testing in PPGNY HIV prevention grant targeted communities. Obtains urine specimens for gonorrhea and chlamydia testing.• Facilitates linkages to internal and external services including HIV prevention/PrEP/PEP counseling, HIV primary care, HIV case management, and other HIV harm reduction related services such as ESAP, overdose prevention services; as well as PPGNY health centers and external social service agencies for counseling, housing, pantry, etc.• Follows all manufacturer’s instructions for rapid testing and all infection control precautions.• Enters data, based on the funding source, into the REDCap or AIRS reporting platform for all delivered services and appropriate information into PPGNY’s EMR system called Epic.• Works with the Manager of HIV Prevention Programs to ensure clients are engaged in prevention services including PrEP, PEP, HIV Primary Care, Linkage to Care, and other services as needed. Administrative Team Coordination (10%) • Maintains a supply of outreach materials on the Plan Van and communicates with the team to ensure that materials are available Budgetary/Statistical Support (10%• Completes and submits service documentation on a daily basis, and maintains files compliant with PSB standards as outlined in the PSB Policy and Procedure Manual.• Accepts individual responsibility for program spending (e.g, program supplies, etc.), distribution of incentives and documentation, according to the spending plan and PSB Incentive Distribution Policy. Customer Service Responsibilities (5%) • Participates in ongoing training on changes with regard to HIV prevention services, in addition to other relevant topics. Human Resources (5%) • Completes all responsibilities according to established protocols, policies and standard practices in the areas of ADA and regulatory compliance programs such as HIPAA. Special Projects (5%) • Performs other educational and experience related duties as required.CORE COMPETENCIES • Mission: A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice., • Equity values and competencies: A demonstrated commitment to learning about and enhancing practices related to racial equity and its impact on healthcare systems; strong relationship building and communication skills, including an ability to work and build trust across cultural differences related to race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and to reflect on one’s personal identity with humility., • Patient-facing equity competencies: Ability to provide compassionate, non-judgmental and culturally responsive care across race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and demonstrates deep sense of accountability to patient experience.REQUIRED SKILLS/ABILITIES, • Ability to positively engage with the community., • Understands the dynamics of working in a team environment., • Must demonstrate competency regarding cross cultural differences and issues related to sexual orientation and gender identity., • Must be detail oriented with excellent oral and written communication skills., • Must have strong organizational and problem-solving skills required with a demonstrated ability to work effectively in non-traditional work settings., • Proficient in Spanish is a requirement., • Knowledge of computers and data entry experience required.QUALIFICATIONS, • College degree in a related field., • 1 year of volunteer or work experience conducting outreach to populations at risk for HIV/STIs, active substance users, homeless or unstably housed., • Preferred knowledge of sexual reproductive healthcare, HIV related topics, and PPGNY services, • Preferred experience testing for STIs and working with issues such as homelessness, HIV/AIDS, substance use and mental health issues., • Preferred knowledge of health care delivery system and public health benefit programs., • Willingness and availability to support our population in the field as needed, • Proficiency in Spanish required., • A valid New York State Driver’s License devoid and of any violations; Must have a car., • Willingness and availability to work in the mobile unit and drive The Plan Van.PHYSICAL DEMANDS, • Requires prolonged sitting and repetitive tasks including use of a computer. Frequent standing, walking, bending, on uneven ground. Requires lifting or moving of medical supplies/equipment. Visual acuity sufficient to perform frequent work on a computer screen and review printed reports and other materials. Requires the ability to hear and to communicate orally with others., • This role routine uses standard office equipment such as computers, laptops, phones, photocopiers, filing cabinets, and medical equipment and will require reaching, grasping, ushing and pulling., • This job operates in a mobile unit (The Plan Van) and professional office environment. Potential exposure to communicable diseases and other conditions in a health setting environment requires sanitizing compliance regulations. Requires frequent travel to various environments., • Requires flexible schedule and during peak activity periods work in excess of 7.5 hours per day and/or 37.5 hours per week.

Job Description Options for Community Living, Inc. is committed to helping Long Island's most vulnerable families and individuals live healthier, more stable, and productive lives. In 1982, Options was established to respond to the need for housing in the community for people with serious mental illness. Today, Options serves over 2,000 adults and children annually and manages more than 160 residential properties across Long Island. Options for Community Living, Inc. is looking for an Assistant Case Manager to join our team! An ideal candidate should meet the following requirements: • High School Diploma or the equivalent., • Valid driver's license, safe driving record, valid auto insurance and access to a vehicle is required., • Bachelor's degree in health or human services and 1 year of related experience strongly preferred., • Medical, Dental and Vision Insurance, • Generous PTO: 5 Wellness Days, 10-22 Vacation Days, 8 Sick Days, 11 Paid Holidays - yearly, • 403(b) retirement plan with an employer match, • Employee Assistance Program, • Tuition Assistance, • Wellness Initiatives, • Paid Training & On-the-Job Training, • Promotional Opportunities, • Mileage reimbursement, • Life Insurance The above salary range represents Options for Community Living's good faith and reasonable estimate of potential compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a salary offer, several factors may be considered as applicable (e.g., years of relevant experience, education level, language skillset, credentials, professional licensure, budget, and internal equity). Schedule Options: (35 hours/week) • Monday - Friday: 8:00 AM - 4:00 PM, • Monday - Friday: 8:30 AM - 4:30 PM Pay Type: Non-exempt Responsibilities: The full-time Assistant Case Manager assists the case manager with the placement of homeless clients with housing and identifies permanent housing that clients can afford independently in the community. Assists with linkages to educational and/or vocational resources and budgeting skills to support clients' financial independence. Provides engagement efforts to engage landlords and retain consumers in housing. The Assistant Case Manager assists with coordination and provision of support services to clients of the housing program. Responsible for assistance with the oversight of the housing sites including safety checks and regular visits, rent payment, assisting in site maintenance, and case management services or coordination with external Care Coordinators or Case Managers, as appropriate. Implement contract regulations and assist with preparation of necessary reports to funding sources. Assist both Housing Specialists during crisis intervention, participate in case conferences and assist with maintenance of documentation/client files. • Conduct outreach and engagement efforts with landlords, brokers, realtors and clients., • Assist in identifying and inspecting rental units for potential placement., • Retrieve community resources and donations for clients., • Assists with housing placement and securing necessary benefits., • Work with clients on developing budgets and ensuring rent payments., • Provide referrals, linkage and follow up to community supports and programs., • Coach and encourage consumers in self-advocacy and self-management., • Assist to meet with clients to discuss service plan goals., • Provide frequent contact, home visits and monitoring of progress., • Accompany consumers on clinical and supportive service appointments., • Assist to coordinate services with Care Coordinator/Case Manager., • Assist with crisis intervention., • Participate in case conferences., • Assist with maintenance of binder/client files. Salary Range$36,400—$43,680 USD Incredible people doing meaningful work. People come to work at Options to help improve the overall quality of life for individuals within the community. Our welcoming workforce is dedicated to helping the most vulnerable Long Islanders reach their fullest potential.

Job Description Why Join Our Team? • Industry-Leading Compensation:, • Up to 10% of the base salary in performance-based bonuses, • Competitive Pay, • Comprehensive Benefits Package, • Medical, Dental, and Vision Insurance for Full Time Restaurant Employees. Part Time Employees are not eligible for health benefits., • Voluntary Short Term Disability Insurance – Employee Paid., • Voluntary accident, Hospital Indemnity, and Critical Illness & Cancer Insurance – Employee paid., • Traditional and Roth 401(k) Plan – All Employees, • Exclusive Perks & Growth Opportunities, • Employee Dining Discounts and/or Complimentary Onsite Meals, • Career Development & Limitless Growth Opportunities, • If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations., • Paid Time Off, • Employee Assistance Program (EAP) As a Restaurant Manager with THE ONE GROUP, you will be responsible for overseeing daily front-of-house and back-of-house operations, ensuring smooth service, and leading a team to deliver unforgettable guest experience. You’ll play a crucial role in maintaining service excellence, team development, and financial performance while fostering a dynamic, high-energy dining atmosphere. Key Responsibilities • Operations Leadership, • Oversee daily restaurant operations, including front-of-house and back-of-house management, • Maintain service excellence, ensuring all guests receive an elevated and seamless dining experience, • Monitor product quality, vendor relationships, and compliance with sanitation and safety regulations, • Organize and supervise staff shifts, ensuring optimal floor coverage, • Implement and uphold company policies and hospitality standards, • Team Development & Staffing, • Recruit, hire, and onboard top talent to build and maintain a high-performance team, • Train and mentor employees in customer service best practices and operational excellence, • Conduct performance appraisals and provide constructive feedback to improve productivity, • Foster team morale and motivation, ensuring a collaborative and high-energy work environment, • Guest Satisfaction & Brand Development, • Deliver superior service and maximize customer satisfaction, • Handle guest concerns with professionalism and efficiency, ensuring positive resolutions, • Uphold THE ONE GROUP’s brand image and develop initiatives to enhance its local presence, • Promote the brand through word-of-mouth marketing, restaurant events, and local partnerships, • Recommend creative ways to attract new guests, including social media engagement and promotions, • Financial & Business Performance, • Monitor restaurant revenue and expenses, ensuring profitability and cost control, • Identify areas to optimize sales, reduce waste, and improve overall financial performance, • Work with leadership to develop marketing and promotional strategies to increase guest traffic, • Create detailed reports on weekly, monthly, and annual revenues and expenses, • Proven leadership experience as a Restaurant Manager, General Manager, or Hospitality Manager, • Strong customer service background with a focus on guest experience and operational excellence, • Extensive food and beverage knowledge, with the ability to educate staff on menus and ingredients, • Familiarity with restaurant management software (OpenTable, Avero, POS systems, etc.), • Strong leadership, communication, and problem-solving skills This is more than a job—it’s a career opportunity with limitless potential in an expanding global brand. If you’re ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience! We use eVerify to confirm U.S. Employment eligibility.

Job Description Overview Restaurant Manager – Panera Bread At Panera Bread, we believe food should be good for you—and so should your career. We are hiring Restaurant Managers who lead with heart, inspire their teams, and create welcoming cafe environments where guests and associates feel valued. As a Panera Bread Restaurant Manager, you will oversee daily cafe operations, develop future leaders, and help deliver the fresh food and friendly service Panera is known for. What We Offer • Competitive management pay, • Health care benefits (medical, dental, vision, FSA), • Flexible scheduling to support work life balance, • Paid Time Off, • 401k with company match, • Paid, on the job leadership training, • Meal and cafe discounts, • Dining perks across all our brands, • Discounts with partner brands including Verizon, Dell, gyms, and more, • Real advancement and long term career growth opportunities, • WOW a Friend Foundation – Employee Assistance Program Responsibilities What You Will Do Operational Excellence and Guest Experience • Lead day to day cafe operations while ensuring a consistently warm and welcoming guest experience, • Uphold Panera food quality, safety, and service standards, • Hire, train, coach, and develop a high performing cafe team, • Foster a people first culture built on respect, teamwork, and growth, • Drive sales, labor efficiency, and cost controls to meet business goals, • Support financial performance through planning, execution, and accountability, • Represent Panera Bread within the local community, • Support cafe marketing initiatives and guest engagement efforts, • Live Panera mission of serving food with purpose every day Qualifications • 1 to 3 plus years of restaurant or retail management experience, • Strong leadership, coaching, and communication skills, • Passion for guest service and team development, • Ability to lead in a fast-paced environment, • ServSafe Food certification a plus, training provided If you are ready to lead with purpose and grow your career with a brand that values people and quality, apply today to become a Restaurant Manager at Panera Bread.

Job Description Overview Join the Ramen Craze! in Massapequa Park! The Restaurant Manager is responsible for overseeing front- and back-of-house operations, ensuring guest satisfaction, maximizing profitability, and maintaining compliance with company policies and food safety standards. This leader sets the tone for culture, accountability, and operational execution. About JINYA Ramen Bar JINYA Ramen Bar is a contemporary Japanese dining experience known for slow-simmered ramen broths, authentic flavors, and a vibrant guest atmosphere. We are committed to operational excellence, culinary integrity, and delivering exceptional hospitality at every touchpoint. We are seeking results-driven Restaurant Managers to lead daily operations, develop high-performing teams, and drive financial performance while maintaining the brand’s service and quality standards. Responsibilities Operations Management * Oversee daily restaurant operations to ensure efficiency and consistency * Maintain JINYA brand standards in food quality, presentation, and guest service * Monitor service flow and resolve operational challenges in real time * Ensure compliance with health, safety, and sanitation regulations Financial Performance * Manage P&L performance, labor costs, and controllable expenses * Analyze sales reports and identify opportunities to increase revenue * Implement cost control measures and inventory management systems * Drive local store marketing initiatives and community engagement Team Leadership & Development * Recruit, hire, train, and develop team members * Coach supervisors and shift leaders to improve performance * Create schedules that optimize labor efficiency and service quality * Foster a positive, high-accountability team culture Guest Experience * Ensure consistent delivery of exceptional hospitality * Address and resolve guest concerns professionally and promptly * Build repeat business through strong guest engagement Qualifications • 1-3 years restaurant management experience in specific roles., • Experience in full-service dining preferred., • Strong interpersonal skills., • Team building skills., • Ability to use discretion in providing direction to others., • Ability to develop and maintain effective working relationships., • Ability to lead a team and communicate efficiently., • Must thrive in a fast-paced work environment., • Must have a strong work ethic and accountability., • Exceptional time management and organization skills., • Ability to provide exceptional guest service that exceeds expectations., • Ability to work evenings, weekends, and holidays. Competitive base pay (based on position & experience) * Quarterly bonus opportunities * Medical, dental, and vision insurance * Life insurance and disability coverage * Domestic partner benefits * Flexible spending accounts (health & dependent care) * 401(k) with company match * Paid time off * Dining discounts * Most locations are closed on Thanksgiving and Christmas * WOW a Friend Foundation – Support When It Matters Most: Financial assistance for eligible team members experiencing unexpected hardships

Job Description Senior IT Project Manager Premier Enterprise Solutions is seeking a Senior IT Project Management with at least 10 years of related experience leading enterprise IT projects/programs. The candidate must have strong leadership, deep enterprise IT knowledge, and experience managing cross-functional teams. The PM must balance priorities and coordinate resources to deliver technical projects on time, on schedule and within the cost parameters provided. Responsibilities: • Lead end-to-end delivery of Infrastructure & Operations programs and major projects, ensuring scope, schedule, and quality targets are met., • Develop and maintain project plans (milestones, dependencies, critical path) and perform resource leveling to optimize delivery in a matrixed environment., • Coordinate and negotiate resource assignments across functional teams and stakeholders to ensure the right skills are applied to tasks and deadlines are met., • Facilitate governance and stakeholder meetings; produce concise executive reports, status dashboards, and escalation recommendations., • Implement and enforce PMO methodologies, standards, change control, release governance, and quality assurance practices., • Identify, assess, and mitigate risks and issues; own escalation paths and implement contingency or recovery plans as needed., • Oversee vendor and third-party engagement for operational workstreams., • Coach and mentor junior project managers, and delivery teams on project management best practices, capacity planning, and cross functional collaboration., • Track and report KPIs/SLAs and success metrics (e.g., schedule variance, resource utilization, incident/change impact, benefits realization) and drive continuous improvement through lessons learned. Qualifications: • At least 10 years of proven experience delivering integrated project/program management., • Bachelor's degree in engineering, computer science, Business Administration or a related discipline., • Previous ITSM experience with ServiceNow., • Proven ability to continuously increase efficiency and reduce errors using AI, • Work as a project management consultant by adding strategic value through structured/critical thinking, stakeholder alignment, clear communication, and adaptability Certifications: • Project Management Professional (PMP), • ITIL V4 Desired Qualifications: • Experience working in a mixed contractor environment with multiple integrated teams and geographical locations., • Experience in IT infrastructure and IT disciplines (server, network operations, help desk, etc.), • Strong customer relations experience including positive and proactive customer engagement to resolve issues and challenges as they arise., • Excellent oral and written communication skills. Premier Enterprise Solutions offers full-time employees a comprehensive and competitive benefits package including paid vacation, sick leave, holidays, health insurance, life insurance, military leave, training, short- and long-term disability, 401(k) retirement plan with company matches/immediate vesting, and more. It is Premier Enterprise Solutions policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability or any other characteristic protected by applicable federal, state or local law.

Job DescriptionDescription: Location: Hauppauge or Mineola, NY About Us: Hanover Bank– When you love your work and the people you work with, careers are made! Embracing diversity, valuing inclusion and showing respect are the foundation upon which we build our team. At Hanover Bank, inclusion means respecting personal beliefs and appreciating that we all have perspectives that matter. We are stronger together as we move toward a shared vision of personal and corporate growth. Whether you are just starting out or a seasoned professional, working for Hanover Bank can launch you on a path to success. With a passion for excellence, we strive to deliver exceptional service to our clients, foster a positive impact in the communities in which we work and live and help our team members achieve their professional goals. When you work with us you are empowered, engaged and encouraged to collaborate because every voice matters, every person counts! Job Summary Hanover Bank is looking for a full-time Project Manager to join our Team! The Project Manager is responsible for planning, coordinating, and executing technology and operational projects across the bank. This role works closely with business units, IT leadership, and vendors to ensure projects are delivered on time, within scope, and aligned with the bank’s strategic objectives. The position supports project governance, maintains project documentation, and provides regular status reporting to senior leadership. Essential Job Duties and Responsibilities • Manage the full lifecycle of assigned projects, including planning, execution, monitoring, and completion., • Develop and maintain project plans, timelines, task lists, and status reports., • Coordinate project activities across business units, IT teams, and third-party vendors., • Facilitate project meetings, document action items, and track deliverables to completion., • Monitor project scope, schedule, and risks, and escalate issues when necessary., • Maintain project documentation, including requirements, project plans, meeting notes, and decision logs., • Track key milestones and ensure stakeholders remain informed of project progress., • Assist in identifying operational improvements and process efficiencies during project execution., • Support vendor coordination and implementation activities for new systems or technology initiatives., • Provide regular status updates to the CIO and senior leadership on project progress and risks., • Ensure projects follow established governance and change management processes. Education and Experience • Bachelor’s degree in Business Information Technology, or a related field preferred but not required, • At least 3 years of experience managing projects or supporting project management activities, • Experience working in a banking or financial services environment preferred, • Familiarity with technology projects, system implementations, or operational improvement initiatives, • Exposure to project management tools such as Microsoft Project, Smartsheet, or similar platforms is preferred Skills and Abilities • Strong organizational and time management skills with the ability to manage multiple projects simultaneously, • Ability to communicate clearly with technical teams, business stakeholders, and senior management, • Strong problem-solving and decision-making skills., • Attention to detail and ability to maintain accurate project documentation, • Ability to facilitate meetings, coordinate teams, and drive projects forward, • Comfortable working in a fast-paced environment with shifting priorities, • Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook Our Benefits: Health & Wellness Benefits · Medical, Dental, and Vision insurance (with HSA, FSA, and Commuter Benefits options) · Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) · Company-paid Long-Term Disability Insurance Voluntary Benefits · Additional Life and AD&D Insurance for employee, spouse, and dependents · Voluntary Short-Term Disability Insurance · Pet Insurance · Legal Services Plan · Accident Insurance · Hospital Indemnity Insurance · Cancer Care Insurance Retirement · 401(k) Plan with Company Match Time Off & Recognition · Paid Personal Time Off (PTO) · Paid Company Holidays · Annual Performance Bonuses · Annual Salary Increases Employee Engagement · Company-sponsored Events · Employee Contests and Recognition Programs Salary: $94,000 - $116,000; placement within this range will vary based on experience and skill level. Hanover Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Requirements:

Job Description Summary: Parabit is a U.S.-based global leader in Security, Self-Service, and Customer Experience solutions, proudly innovating for over 30 years. We design and manufacture scalable, high-quality products and services that help clients optimize operations and elevate customer engagement. Our long-standing client relationships-spanning banking, aviation, transit, retail, hospitality, healthcare, education, and government-are a testament to our reliability and results-driven approach. From consulting and design to prototyping, engineering, manufacturing, integration, and technical support, Parabit delivers end-to-end solutions tailored to each client's needs. Learn more at or contact us at . Role: Strategic Relationship Manager Location: Hybrid (Bellmore, NY for 30-90 days, then remote) Type: Full-Time We're seeking a dynamic Strategic Relationship Manager to drive growth through strong partnerships with architects & engineers (A&E), integrators, distributors, and end users. This role blends strategy, relationship-building, and client-facing engagement to expand Parabit's market presence. Responsibilities • Develop and nurture strategic relationships across key partner segments, • Define scopes of work and coordinate on-site client meetings, • Represent Parabit at trade shows and industry events, • Deliver compelling presentations to prospective clients, • Collaborate cross-functionally with internal teams to ensure client success, • Maintain responsive, transparent communication with all stakeholders Qualifications • Proven experience in strategic planning and market research, • Strong interpersonal, networking, and customer service skills, • Natural relationship builder with a consultative approach, • Excellent written and verbal communication, • Comfortable working independently and within cross-functional teams, • Familiarity with PC systems, networking, and embedded technologies Ready to Make an Impact? If you're passionate about building meaningful partnerships and driving innovation, we'd love to hear from you. Apply today or reach out at . All employment candidates must pass: a NON-DOT Drug screening, Criminal and Credit Background Check and a Driver License Check prior to employment.

Job Description Company Summary: Since 1964, we have been the world’s largest supplier of fudge making equipment, ingredients, and marketing expertise. Our products are made fresh in retail stores and sold under the retailer’s own name, making us the best-kept secret in retail confectionary. With a strong global presence and a vast network of retail partners, we are committed to delivering exceptional products, service, and long-term business growth. Our culture embodies the 'Hungry, Humble, Smart' philosophy. We value accountability, integrity, collaboration, and a positive, vibrant work environment. Job Summary: The Customer Success Advisor (CSA) serves as the internal owner of customer success for an assigned territory. This role is responsible for managing and growing existing accounts, successfully onboarding new customers, and driving retention and revenue growth through disciplined account management. The CSA partners closely with field sales to influence execution, resolve challenges, and ensure customers consistently execute Calico Cottage programs and Critical Success Factors (CSFs). Success is measured by customer retention, territory sales performance, and long-term revenue growth. Responsibilities: Account Management & Customer Growth: • Serve as the primary internal account manager and point of contact for assigned customers., • Maintain proactive and documented customer engagement., • Process and manage customer orders accurately and on time., • Monitor purchasing trends, performance metrics, and engagement levels., • Identify at-risk or inactive accounts and develop recovery plans., • Partner with field sales to execute growth strategies., • Resolve service and operational issues promptly., • Own onboarding and launch of new customers within the territory., • Ensure proper setup, training, and program execution readiness., • Monitor early purchasing behavior and performance milestones., • Address onboarding challenges and escalate when necessary., • Own performance against assigned territory sales budget., • Analyze territory trends, risks, and growth opportunities., • Partner with field sales to align priorities and strategies., • Bachelor’s degree in Business, Marketing, or related field preferred., • 3–5+ years of experience in account management, customer success, or retail support., • Strong communication and relationship-building skills., • Highly organized with strong follow-through and attention to detail., • Ability to analyze sales trends and identify growth opportunities. Salary Range: $26.00 – $30.00 per hour, plus commission potential. Benefits Include: • Paid Time Off Plan and Paid Holidays, • Medical, Dental & Vision Insurance, • Company Paid Long Term Disability Insurance, • Flexible Spending Accounts (FSA), • 401(k) Plan, • Life/AD&D Insurance, • Employee Assistance Program, • Ice Cream Fridays during fair weather months, • On-Site Gym with free fitness classes and personal training, • Flu Shot Clinic held annually on-site, • Birthday & Holiday Celebrations held to foster fun and team interaction, • Employee Appreciation Events with great food, fun and team building for all team members and their families, • Charity Drives held throughout the year to give all Calico team members an opportunity to support our local community, • Employee Referral Program financially rewards employees for referring qualified new hires to Calico, • And, of course…Plenty of the Best Fudge You’ve Ever Tasted! Ready to make your world a little sweeter? Come join the Calico Cottage Confections, LLC. team! Job Type: Full time Schedule: Monday - Friday 8:30am- 5:30pm Work Location: Amityville, NY Travel: 20% Salary: $26.00 – $30.00 per hour, plus commission Calico Cottage Confections, LLC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

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