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This Jobot Consulting Job is hosted by: Amanda Preston Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume. Salary: $80 - $90 per hour A bit about us: We are a large, enterprise-scale organization focused on building modern, consumer-grade technology experiences for employees across a diverse and highly collaborative environment. Our technology team is passionate about innovation, enablement, and helping employees confidently adopt emerging technologies that improve the way people work. As generative AI continues to transform the workplace, we are investing heavily in education, responsible AI adoption, and enterprise AI enablement programs across the organization. Why join us? Opportunity to work hands-on with cutting-edge generative AI platforms including ChatGPT Enterprise, Claude Enterprise, Microsoft Copilot, and other emerging technologies High-visibility role supporting enterprise-wide AI adoption initiatives Collaborative environment with strong executive support around AI innovation Chance to shape how employees engage with and learn AI technologies at scale Fast-paced environment with exposure to enterprise AI operations, training strategy, governance, and user enablement Hybrid work environment with a highly collaborative technology team Opportunity to contribute to meaningful projects focused on the future of work and AI transformationth! Job Details We are hiring a six-month contractor for the role of Generative AI Training & Support Specialist. We are seeking candidates who are energized by the fast-moving world of generative AI and enjoy helping people build confidence with new technology. Reporting to the Senior Manager of User Engagement, Education & Tech Academy, this individual will be responsible for designing, delivering, and supporting generative AI training and enablement programs across the enterprise. This person will also work closely with application administrators and internal stakeholders to support enterprise AI platforms and end users. Design and facilitate live and on-demand training on generative AI tools including ChatGPT Enterprise, Microsoft Copilot, Claude, and similar platforms Develop engaging learning materials including guides, job aids, tutorials, and video content for employees with varying levels of AI experience Support internal AI community programs and learning initiatives through session coordination, logistics management, and content creation Serve as a support resource for employee questions related to AI tools, use cases, and responsible AI practices Partner with HR, Legal, and Technology stakeholders to ensure training aligns with organizational policies around AI usage and data privacy Collaborate with Learning & Development teams to create AI-focused professional development content such as change management and AI adoption trainings Track training participation, engagement, and learner feedback to continuously improve programs Stay current on AI platform updates and identify relevant learning opportunities for employees Serve as the primary administrator for enterprise AI environments including ChatGPT Enterprise and Claude Enterprise Manage platform configuration, workspace administration, organizational settings, and user provisioning Maintain team structures, access controls, and workspace segmentation across departments or business units Act as the primary liaison with enterprise AI vendors and support teams for escalations and platform support Generate utilization reporting related to licensing, compliance, and usage metrics Qualifications 3–5 years of experience in training, instructional design, adult education, learning & development, or a related field 1–2 years of experience administering enterprise AI platforms such as ChatGPT Enterprise or Claude Enterprise Strong written and verbal communication skills with the ability to explain technical concepts to non-technical audiences Excellent organizational and documentation skills Strong understanding of enterprise security, compliance, and data privacy best practices Hands-on experience with generative AI tools including ChatGPT, Claude, Gemini, Microsoft Copilot, or similar platforms Experience creating and facilitating both live and asynchronous learning experiences Understanding of adult learning principles and how to apply them to AI-related training content Comfortable operating in a rapidly evolving environment where tools, policies, and best practices continue to change Strong attention to detail with the ability to manage multiple concurrent initiatives Proficiency with Microsoft 365 tools including Teams, SharePoint, OneDrive, and Outlook Experience with Learning Management Systems (LMS) preferred Familiarity with responsible AI practices and governance principles is a plus Bachelor’s degree in Instructional Design, Adult Education, Communications, or a related field preferred, or equivalent professional experience Ability to work onsite in New York City three days per week Interested in hearing more? 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Requisition Number: 28320 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $87,027.00 - $130,000.00 Security Clearance: TS/SCI Level of Experience: Management This opportunity resides with Global Security (GS). Mission Technologies’ Global Security (GS) group comprises live, virtual, constructive (LVC) solutions; fleet sustainment; nuclear and environmental; and Australia business. As a trusted partner to our military customers, HII designs, develops and operates the largest LVC enterprise that prepares warfighters for cross-domain battle. With advanced technologies to enable mission readiness, HII understands that preparation requires full coordination—not readiness in piece-parts. For more than 40 years, the U.S. Navy has entrusted HII to maintain and modernize the vast majority of its fleet. With a holistic approach to life-cycle maritime defense systems—from small watercraft to submarines, surface combatants and aircraft carriers—HII ensures a high state of readiness. HII supports the Department of Energy’s national security mission through the management and operation of its sites, as well as the safe cleanup of legacy waste across the country. HII meets clients’ toughest nuclear and environmental challenges. Leadership at HII – Mission Technologies HII’s Leadership Capability Framework outlines the core capabilities expected of all leaders across Mission Technologies. Leaders are accountable for demonstrating strength in: Know & Grow Your People – Develop talent, empower teams, and build an inclusive environment. Build Relationships – Strengthen trust, collaboration, and cross-functional partnerships. Take Ownership – Drive accountability, execution excellence, and results. Customer First – Anticipate mission needs and deliver value to our partners. Shape the Future – Inspire innovation and align work with strategic priorities. Act with Urgency – Make informed decisions and move with purpose. These capabilities define how leaders inspire teams, deliver results, and shape the future of Mission Technologies. Who We Are HII Mission Technologies is seeking an experienced Logistics Manager (Level 4) to lead a multifaceted logistics team in support of the Joint Integrated Test and Training Center – Nellis (JITTC‑N). This role oversees logistics planning, equipment maintenance management, software lifecycle support, and inventory control for a diverse portfolio of simulation training systems and facilities. The Logistics Manager Level 4 at JITTC‑N manages a diverse portfolio of hardware, software, and facility resources across a complex, distributed mission environment. The manager directs a logistics support team, oversees property management and inventory operations, supports readiness of critical systems, and coordinates closely with engineering, system administrators, operators, cybersecurity, and customer stakeholders to ensure mission success. The role also drives the planning and execution of software upgrade cycles, version control coordination, and sustainment activities for IT and simulation systems. Responsibilities include forecasting logistics needs, analyzing system performance and consumption trends, ensuring compliance with security and property management requirements, and providing technical guidance to end‑users. Through effective communication, leadership, and cross-functional coordination, the Logistics Manager ensures high system availability, operational efficiency, and continuous support to Air Force and DoD training missions. What You Will Do Team Leadership and Customer Engagement: Lead and manage the logistics support team responsible for equipment, materials, software, in facilities across JITTC N. Maintain strong communication and relationships with customers and stakeholders Lead briefings and meetings and serve as the project lead for logistics-based initiatives. Equipment, System, and Software Lifecycle Management Oversee equipment maintenance and lifecycle management, including warranties, Service Life Agreements, and other material sustainment planning. Manage software lifecycle requirements in coordination with Systems Administrators and Configuration Managers, covering license management, upgrades, renewals, and system documentation. Support IT systems maintenance management, including spares lists, bench stock, and technical performance assessments. Procurement, Requirements, and Property Management: Manage logistics related procurement requirements, purchase request support, and purchase orders tracking for equipment, software, and IT system deliveries. Conduct property receipt, compliance monitoring, and DD1149 processing. Oversee the acceptance, accountability, and transfer of GFE and CAE using eQuip or similar inventory systems, including inventory planning, scheduled inventories, (change to inventory execution) and coordination on obsolete or deprecated items. Inventory, Warehousing, and Material Handling: Operate effectively in warehouse and industrial environments, including the use of forklifts, lift gate trucks, pallet jacks, and other material handling equipment. Develop and manage inventory plans using DoD Item Unique Identification (IUID) mechanisms, track consumables and spares levels, and determine software license renewal requirements in coordination with stakeholders. Data Analysis, Forecasting, and Reporting: Obtain, analyze, and evaluate logistics and technical data to support operational decisions. Track and brief failure rates, consumption trends, software update cycles, and forecasted shortages. Assess product and system performance, reliability, and suitability for mission requirements. Security and Compliance Coordination: Work with cybersecurity teams to ensure all property, systems, and software delivered to secure facilities meet security and accreditation requirements. What You Must Have 10 years relevant experience with Bachelors in related field; 8 years relevant experience with Masters in related field; or High School Diploma or equivalent and 14 years relevant experience. Candidate must have experience with logistics and/or supply chain management. Candidate must have proficiency with Microsoft Office applications (PowerPoint, Excel, etc.). Candidate must have experience reading and interpreting technical publications, safety rules, operating and maintenance instructions, procedure manuals and Air Force drawings. Candidate must possess and maintain a TS/SCI clearance. Candidate must be a US Citizen. Bonus Points For Having! Strongly prefer candidates with an active DoD TS/SCI Clearance. Experience with Air Force training programs a plus. Knowledge of spares forecasting and IT lifecycle management. Previous experience with JSE infrastructure, similar simulation designs, or other large‑scale distributed architectures. Physical Requirements Office, industrial, or shipboard environment. Capable of climbing ladders and tolerating confined spaces and extreme temperature variances. Lifting and moving materials may be required. The listed salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, HII's Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the role's function and a candidate's education or training, work experience, and key skills. Meet HII’s Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense – the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that’s right for you. Apply today. We look forward to meeting you. To learn more about Mission Technologies, click here for a short video: https://vimeo.com/732533072 HII is more than a job - it’s an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions, and if applicable to this role will be addressed by the recruiter at the screening phase of application. Why HII We build the world’s most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals. Recognized as one of America’s top large company employers, we are a values and ethics driven organization that puts people’s safety and well-being first. Regardless of your role or where you serve, at HII, you’ll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career. Together we are working to ensure a future where everyone can be free and thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. Do You Need Assistance? If you need a reasonable accommodation for any part of the employment process, please send an e-mail to buildyourcareer@hii-co.com and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1-844-849-8463 for assistance. Press #3 for HII Mission Technologies.

Requisition Number: 25661 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $72,181.00 - $100,000.00 Security Clearance: TS/SCI Level of Experience: Mid This opportunity resides with Warfare Systems (WS), a business group within HII’s Mission Technologies division. Warfare Systems comprises cyber and mission IT; electronic warfare; and C5ISR systems. HII works within our nation’s intelligence and cyber operations communities to defend our interests in cyberspace and anticipate emerging threats. Our capabilities in cybersecurity, network architecture, reverse engineering, software and hardware development uniquely enable us to support sensitive missions for the U.S. military and federal agency partners. Meet HII’s Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense – the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that’s right for you. Apply today. We look forward to meeting you. To learn more about Mission Technologies, click here for a short video: https://vimeo.com/732533072 Job Description As the Information Systems Security Officer (ISSO) the individual works closely with the Information Systems Security Manager (ISSM) proposing, coordinating, implementing and enforcing information system security policies, standards and methodologies. Implementing operating systems and network devices security configuration in accordance with approved Security Technical Implementation Guides (STIGs). Collaborate with team members to define and implement cybersecurity requirements for managed systems and software. Conduct security assessments of Risk Management Framework (RMF) controls implemented for assigned systems. Identify corrective actions and mitigation strategies to achieve and sustain RMF compliance. Job Duties Include: Performing vulnerability assessments using the Assured Compliance Assessment Solution (ACAS), Security Technical Implementation Guide (STIG), and the Security Content Automation Protocol (SCAP). Performing security control continuous monitoring, security audits, risk analysis and developing mitigation strategies for DoD information systems. Essential Job Responsibilities Assist with all activities associated with the assessment and authorization (A&A) of all hosted computing environments. Perform cybersecurity site audits to verify architecture analysis, cybersecurity requirements and controls, verify mitigation actions, witness cybersecurity testing and evaluation and to assist the ISSM with the final approval for Authority to Operate (ATO) and/or Authority to Connect (ATC). Interface with end users to discuss IT, data management and collaboration tools understanding and benefits. Ensures software, hardware and firmware complies with appropriate security configuration guidelines. Coordinates changes or modifications with the ISSM and SCAR/SCA. Initiates protective or corrective measures, in coordination with the ISSM. Reports security incidents or vulnerabilities to the ISSM. Minimum Qualifications 2 years relevant experience with Bachelors in related field; 0 years experience with Masters in related field; or High School Diploma or equivalent and 6 years relevant experience. Experience planning and implementing network layouts of varying classifications in SCIF/SAPF spaces. Ability to coordinate and plan IT requirements across several Enterprise, MAJCOM, and agency partners. Familiarity with ICD/ICS 705 Standards as they pertain to networks. DoD 8570 (Sec+ or applicable) IAT level II cert required Active TS/SCI clearance with ability to gain SAP/SAR Preferred Requirements Experience working as a COMSEC responsible Officer or familiarity handling and safeguarding COMSEC Physical Requirements May require working in an office or laboratory environment. Capable of climbing ladders and tolerating confined spaces and extreme temperature variances. The listed salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, HII's Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the role's function and a candidate's education or training, work experience, and key skills. Together we are working to ensure a future where everyone can be free and thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. Do You Need Assistance? If you need a reasonable accommodation for any part of the employment process, please send an e-mail to buildyourcareer@hii-co.com and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1-844-849-8463 for assistance. Press #3 for HII Mission Technologies.

Immediate contract opportunity for SAP Systems Engineering Specialist with direct client in New York, NY. This position will serve to reinforce the ERP Project's capacity in respect of Systems Engineering, specifically concerning the ongoing design, build, deployment, maintenance and optimization of the organization's SAP ERP system covering both the various SAP systems and applications part of the On-Premise landscape as well as the integration of select SAP Cloud applications and solutions. Reporting to ERPSD Basis staff, the SAP Engineering specialist will support the following major work areas: • Provide technical expertise and support work in respect of the ERP’s on-premise SAP landscape, such as, but not limited to, SAP ECC, SRM, HANA, BW, SLT, PI, TM/EM, CRM, BPC, IBP, Fiori, Portal. • Provide architecture and design assessment for the implementation of SAP Cloud-based solutions in integration with On-premise SAP systems, following SaaS/Paas models and relevant industry best practices. • Assists across the spectrum of the ERP’s production support work, including upgrades, system/component installation, installation of patches and Support pack stacks, landscape maintenance, HANA administration & security and transport management. • Supports the effective optimization of SAP NetWeaver security standards to ensure secure communication between distributed systems, with SAP data storage and network security, inter alia. Specific task areas: SAP System Engineering, Basis administration and Production support operations: • Support SAP Basis workstream activities including, but not limited to, performing transports, landscape and instance maintenance, client copies, system refreshes, system installation, support pack stack upgrades, software release management, problem determination, resolution and incident management • Lead and execute SAP HANA upgrades in complex MCOS and high-availability landscapes, working experience with HPE ServiceGuard is a plus. • Demonstrate in-depth expertise in SAP IDM and SRM/MDM platform administration, including installation, configuration, upgrades, repository management, and integration with enterprise identity services. • Manage SAP MDM 7.02 components and ensure seamless integration with SAP NetWeaver Portal, SRM, and PI systems. • Possess in-depth knowledge of SAP Solution Manager in order to support ChaRM setup, retrofit processes, Focused Run configuration, system monitoring, and job monitoring capabilities. • Assist with Redwood RunMyJob for SAP ABAP systems, including installation, upgrades, job scheduling, queue setup for system maintenance, queue monitoring, and advanced troubleshooting. • Engage with the ERP’s functional team to drive system performance monitoring, testing and tuning as required, including with respect to SAP cloud integration with On-premise. Technical Architecture of SAP Cloud with SAP On-premise Landscapes and Applications: • Support and maintain infrastructure platform, network, security and storage components in a cloud environment working with VMWare, Storage subsystem, Network components such as Load Balancer, Secure Socket Layer communication, VPN etc. • Design and support of High Availability/DR Solutions and Backup and Recovery solutions for enterprise applications and database in a public, private or hybrid cloud environments. • Assess the architecture and best practices for the integration of SAP Cloud solutions with the SAP On-premise Umoja solution. • Support the actual engineering and integration of On-premise SAP solution with cloud-based solutions provided by 3rd party vendors like Azure, AWS and Google Cloud Platform. • Lead the planning of possible migrations of On-premise systems into SAP’s Cloud infrastructure and assist in the implementation. • Lead technical aspects of SAP Cloud-based solutions regarding data protection, SSO solution for external applications SAP Business Technology Platform • Design and architect end-to-end solutions for SAP BTP including application setup and integration with cloud and on-premises application. • Assist with producing technical specifications and architecture diagrams. • Configure identify authentication and provision services using SAP IAS/IPS. Implement OAuth2, JWT, SSO (principal propagation) • Configure and administer SAP BTP subaccounts, Cloud Connector integrations, hybrid connectivity setups, and associated authorization frameworks. Security [SAP NetWeaver System, Network, Applications, Data] • Enable SAP applications for internet facing solutions by designing and implementation of SAP network security standards between SAP systems using Secure Network Communication (SNC) and SSL (Secure Socket Layer) technologies. • Design solution to protect data, filesystem and backup using encryption. • Analyze and apply SAP Security Hot News and Patches Qualifications and experience: • A minimum of 12 years of specific experience with SAP Basis and SAP Systems engineering technical work, including architectural roadmaps and end-to-end execution of upgrades, migrations, performance optimization and technical integration such as, but not limited to, SAP ECC, SRM, HANA, BW, SLT, BOBJ, PI, TM/EM, CRM, BPC, IBP, Fiori, Portal. • Experience shall include at least 5+ years of HANA administration [HA and DR]. • Experience shall include system sizing and performance optimization as well as the connecting points of the same with hardware and Infrastructure-related components. • Working experience of BTP Integration Suite, SAP Build Apps/Process Automation, Cloud connector • Working experience with VMWare and Linux. • At least one full life cycle S/4HANA implementation/migration experience of SAP Cloud solutions (PaaS/SaaS) including technical evaluation, roadmap planning (readiness/simplification remediation), architecture integration design, migration and deployment of SAP solutions to Cloud environment (AWS, GCP or Azure) • Security experience shall include hands on experience to architect authorization in Application and HANA DB layers along with managing audit requirements. End to End full SAP HANA life cycle security implementations experience would be a plus. TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify® Employer.

JOB TITLE: TECH LEAD JOB LOCATION: REMOTE WAGE RANGE: 75.00-80.00 PER HOUR JOB NUMBER: 26-00787 REQUIRED EXPERIENCE: 7–10+ years of experience in retail technology, with deep expertise in POS systems (Manhattan POS, Oracle Xstore, Client, Toshiba, or similar). Strong background in system integration, API design, data transformation, and middleware platforms. Hands‐on experience with payment processing, EMV certification, and retail transaction flows. Proven leadership in multi‐store retail rollouts, pilot deployments, and large‐scale technology transformations. Ability to lead cross‐functional technical teams in a consulting or matrixed environment. JOB DESCRIPTION The Technical Lead serves as the primary technical authority for the end‐to‐end implementation of a modern Point‐of‐Sale (POS) solution across a multi‐store retail environment. This role bridges architecture, engineering, integrations, data, and testing to ensure the POS platform is designed, built, and deployed to meet business, operational, and technical requirements. The Technical Lead partners closely with the Program Manager, Solution Architect, POS vendor, and client IT teams to drive technical delivery, resolve issues, and ensure the solution is stable, scalable, and ready for rollout. Own the technical direction for the POS implementation, ensuring alignment with enterprise architecture, security standards, and retail operational needs. Translate business and functional requirements into technical specifications, integration designs, and configuration approaches. Lead technical design sessions, solution walkthroughs, and architecture reviews with client and vendor teams. Ensure the POS solution integrates seamlessly with upstream and downstream systems (OMS, ERP, Inventory, Payments, Loyalty, Pricing, Tax, etc.). Integration & Development Oversight Oversee all integration development, including APIs, data flows, middleware, and real‐time event processing. Review and approve technical designs, mapping documents, and interface specifications. Guide development teams on coding standards, patterns, and best practices for retail systems. Ensure data transformation, validation, and error‐handling logic is robust and well‐documented. Environment, Configuration & Infrastructure Define environment strategy (DEV, QA, UAT, Pilot, Production) and ensure environments are properly configured and maintained. Oversee POS configuration, hardware setup, device management, and peripheral integration (scanners, printers, payment terminals). Partner with network and infrastructure teams to validate store readiness, connectivity, and performance. Testing & Quality Assurance Support SIT and UAT by ensuring test scenarios reflect real retail workflows and edge cases. Lead technical triage during defect cycles, driving root‐cause analysis and prioritizing fixes. Preferred Skills Experience with cloud‐based POS or unified commerce platforms. Familiarity with retail store operations, inventory management, and omnichannel workflows. Strong understanding of security, PCI compliance, and data privacy in retail environments. Excellent communication skills with the ability to simplify complex technical topics for business stakeholders. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.

Lucera Financial Infrastructures is a leading financial technology firm and wholly owned subsidiary of Cantor Fitzgerald and BGC Group. Lucera provides ultra-low latency connectivity, execution infrastructure, and enterprise-grade software solutions — most notably the LumeFX platform — to institutional participants across global foreign exchange and fixed income markets. Our technology is trusted by banks, hedge funds, asset managers, and broker-dealers who require carrier-grade performance and deep integration with their trading workflows. Position Summary The Technical Account Manager (TAM) is a critical client-facing role responsible for bridging the gap between Lucera's engineering capabilities and the operational needs of our clients. The TAM serves as the primary technical liaison for an assigned portfolio of institutional clients on the LumeFX platform, ensuring that product deployments are seamless, configurations are optimised, and escalations are resolved efficiently. This role demands both deep technical fluency and strong commercial awareness, operating at the intersection of product delivery, client success, and business development support. Key Responsibilities • Client Ownership & Technical Liaison — Serve as the primary point of technical and business workflow escalation for the LumeFX Support Team. Take full ownership of product deliveries to clients, ensuring that implementations are executed to the highest standard and within agreed timelines., • Cross-Functional Collaboration — Work in close partnership with the LumeFX Support Team to manage support projects and provide coverage as required. Collaborate with the Engineering team to ensure that products are developed, tested, and released in a controlled and client-ready manner., • Deployment Readiness & Change Management — Ensure that the Support Team is fully informed of all product usage changes and configuration updates prior to deployment. Maintain rigorous change communication practices to minimise client disruption and maximise adoption success., • Client Knowledge & Configuration Optimisation — Develop and maintain a detailed understanding of how each client utilises the LumeFX system. Proactively optimise product configuration and delivery strategies to align with each client's specific operational requirements and business objectives., • Responsiveness & Technical Advisory — Respond to technical and product-related client inquiries in a timely and professional manner. Provide informed guidance on platform capabilities, best practices, and integration approaches., • Client Education & Enablement — Develop and deliver training programmes to inform clients about LumeFX products, new features, and optimal usage patterns. Produce clear documentation and knowledge resources to support client self-sufficiency., • Voice of the Customer — Systematically document client requirements and capture product feedback to inform the engineering roadmap. Communicate client insights clearly to internal stakeholders, ensuring that product development remains client-centric., • Sales & Commercial Support — Partner with the Sales team to ensure coordinated, client-centric coverage across the full account lifecycle — from onboarding and expansion to renewal and retention. Candidate Profile • Solid understanding of FX or fixed income electronic trading workflows, execution venues, and market microstructure., • Demonstrable ability to manage complex technical escalations and coordinate cross-functional internal teams under time pressure., • Strong verbal and written communication skills; comfortable presenting technical concepts to both technical and non-technical stakeholders., • Experience with API integrations, FIX protocol, or low-latency connectivity solutions is highly advantageous., • Commercially minded with the ability to identify upsell and expansion opportunities within an existing client portfolio., • Highly organised, with the capacity to manage multiple client relationships and projects simultaneously.

Role: Field Sales Support Tech Location: Nutley NJ, Onsite Duration: 12+ months Pay rate: $50/hour on W2 Only, client will not consider C2C Job summary: The IT Field Solutions & MDM Role is responsible for architecting and managing Enterprise Mobile Device Management (Intune) solutions supporting Apple iOS (iPad/iPhone) and Windows environments for the Sales Force. This role leads desktop engineering, hardware/software deployment, field onboarding, and cross-functional collaboration across IT, HR, Sales Training, and external partners. The position drives Zero Touch deployment, automation of device configurations, and continuous improvement of IT processes to reduce operational costs and enhance field productivity. Required skills: • 5+ years of experience in IT field support, desktop engineering, or mobile device management, • Microsoft Intune configuration, architecture, and MDM deployment experience, • Apple ecosystem expertise: Apple Business Manager, DEP, VPP, Xcode, KeyChain, Terminal, and iOS management, • Azure Active Directory, GPO, Okta SSO/MFA, and Cloud App Security, • Windows 11 desktop deployment, SCCM, Windows Autopilot, and image creation tools (MDT, WinPE, PXE), • Scripting languages: PowerShell, VBS, Perl, Batch Scripting, • Microsoft O365, OneDrive, Teams, and Zoom Please send resume ASAP.

Title: Generative AI Training and Support Specialist Location: New York, NY Duration: 6 months NOTE - 3 days / week onsite with an anchor day of Tuesdays Pay Rate - $78/hr - $91/hr on W-2 (No 1099 or C2C) Our client is hiring a six-month contractor for the role of Generative AI Training and Support Specialist. We are seeking candidates who are energized by the fast-moving world of generative AI and enjoy helping people build confidence with new technology. Reporting to the Sr. Manager of User Engagement, Education & Tech Academy, the candidate will be responsible for designing, delivering, and supporting generative AI training and enablement programs for employees across the enterprise. This individual will also work closely with application admins to ensure support for tools is provided. Our client is driven by a desire to support and enhance employee experiences through consumer-grade technology. Summary Design and facilitate live and on-demand training on generative AI tools, including (but not limited to) GPT, ChatGPT Enterprise, Microsoft Copilot, and Claude. Develop clear, engaging learning materials, including guides, job aids, and video content, for employees at varying levels of AI fluency. Support the Generative AI Champions community group and other Tech Academy programs by coordinating sessions, managing logistics, and contributing content. Serve as a support resource for employee questions about AI tools, use cases, and responsible use guidelines. Partner with HR, Legal, and client stakeholders to ensure training reflects current policies on data privacy and AI usage. Partner with HR and corporate Learning and Development teams to design and develop AI-focused soft skill trainings in addition to tool-based trainings. For example, work on content such as "Leading Change in the Age of AI” etc. Track training participation, learner feedback, and engagement metrics to continuously improve program effectiveness. Collaborate with vendors and internal teams to stay current on AI tool updates and surface relevant learning opportunities. Serve as the primary administrator for ChatGPT Enterprise and Claude Enterprise environments Manage platform configuration, organizational settings, user provisioning, and workspace administration Maintain organizational structures, team workspaces, and access segmentation by department or business unit Serve as the primary liaison with OpenAI and Anthropic enterprise account teams. Escalate complex technical issues to vendor support teams when required Generate utilization reports for license consumption, compliance and chargeback What You Bring 3–5 years of experience in training, instructional design, adult education, or a related field 1-2 years of experience with administration of enterprise AI platform like OpenAI, Claude enterprise Excellent documentation, communication, and organizational skills Strong understanding of enterprise security and compliance practices Hands-on experience with generative AI tools (e.g., ChatGPT, Claude, Gemini, Microsoft Copilot, or similar). Experience as a training with generative AI tools is preferred. Holds a bachelor's degree in adult education, instructional design, communications, or a related field, or has equivalent work experience. Strong written communication skills with the ability to explain technical concepts clearly to non-technical audiences Experience designing and facilitating both live (virtual/in-person) and asynchronous learning Understanding of adult learning theory and how to apply it to AI-related content Comfortable working in a fast-changing environment where tools, policies, and best practices evolve quickly Strong organizational skills and consistent attention to detail across multiple concurrent projects Proficiency with Microsoft 365 tools, specifically Teams, SharePoint, OneDrive, and Outlook Available to work from the Clients location in New York City 3 days per week with an anchor day of Tuesdays. Experience with Learning Management Systems is preferred Familiarity with responsible AI use principles and data privacy considerations is a plus

Immediate need for a talented Marketing Director. This is a 05+ months contract opportunity with long-term potential and is location in New York, NY (Onsite). Please review the job description below and contact me ASAP if you are interested. Job Diva ID : 26-17186 Pay Range: $44 - $46/hr . Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: • Daily:, • Co-manage community on client social channels (2-hour time slot) across LinkedIn, Facebook, Instagram, X, Threads, and YouTube — including monitoring, responding, and flagging sensitive or escalation-worthy content, • Assess and route escalations as needed, • Review and approve or reject incoming content requests from cross-functional teams against editorial standards, brand voice, and the monthly publishing governance framework, • Maintain and update the client editorial calendar, making real-time adjustments to reflect shifting priorities, approvals, and contributor timelines, • Actively source and follow up on content from internal contributors to keep the publishing pipeline on track, • Monitor client official social accounts across platforms and maintain an ongoing inventory of accounts across the enterprise social landscape, • Weekly:, • Write and develop LinkedIn content for C-suite executives, managing approval workflows and scheduling, • Review inbound executive post requests, providing strategic guidance on timing, framing, • 1:1 with direct report (Gigi), • Weekly sync with Sprinklr team to manage platform operations, • Bi-weekly sync with LinkedIn team to stay current on product updates, algorithm changes and campaign management, • Bi-weekly executive support meeting with Jamie Hodari's team to align on content priorities and upcoming needs, • Review paid social campaigns and make optimization decisions, • Update paid social campaign tracker to maintain accurate visibility, • Build and launch new paid campaigns as needed, including audience setup, creative briefing, and platform configuration, • Develop organic content as needed across formats and topics, • Enforce the client monthly publishing governance framework, • Drive LinkedIn employee advocacy expansion, including developing activation strategies, and measuring impact, • Monthly:, • Conduct full review and QA of the monthly client organic social performance report, ensuring accuracy before stakeholder distribution, • Present the monthly client performance report to stakeholders and content contributors, translating data into editorial recommendations and strategic direction for the following month, • Produce individualized monthly social performance snapshots for executives, • Lead monthly content planning sessions with executive support staff to build out the following month's calendar, • Deliver paid social campaign performance reporting as needed, • Design and lead social media trainings for internal teams and brokers, • Present in the Broker Cohort Program (1–2x per month) as part of a structured multi-session LinkedIn education curriculum, • Attend IMAC meeting and present on paid social performance and strategy as needed, • Attend monthly Content Planning meeting with cross-functional stakeholders, • Develop and execute executive and thought leadership content tied to flagship Content Marketing report launches, including sequencing strategy across corporate and individual accounts, • Meet with client line-of-business account managers to align social strategy and upcoming initiatives Key Requirements and Technology Experience: • Platform Proficiency:, • Sprinklr (publishing & reporting, community management, social listening), • LinkedIn Analytics, • LinkedIn Campaign Manager, • Meta Ads Manager, • Videospan (video editing), • Stakeholder and Relationship Management:, • Ability to manage C-suite and interface as a trusted partner, • Experience managing competing content priorities across multiple lines of business, corporate functions, and C-suite stakeholders simultaneously, • Skilled at enforcing governance frameworks and editorial standards, • Regular interface with platform partners (LinkedIn, Sprinklr), • Executive ghostwriting for C-suite leaders, • Editorial oversight of a high-volume global B2B social channel, • Ability to translate complex business topics into clear, audience-first social content, • Experience developing structured content education programs, • Comfortable with content creation, including video, • End-to-end campaign management across LinkedIn, Meta and YouTube, • Experience managing campaigns across multiple concurrent business priorities and budget lines, • Analytics and reporting, • Monthly organic and paid performance reporting with executive-level distribution, • Ability to derive editorial strategy from performance data, and make recommendations accordingly, • Accessible to NYC office at 200 Park Monday through Thursday, • EST business hours, with flexibility to accommodate global (GMT+1, PST) business needs, • Well-versed in project management across multiple teams and functions, • Ability to assess crisis and escalation needs in real time Our client is a leading Commercial Real Estate industry , and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy _.

Help us use technology to make a big green dent in the universe! _ powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. We have been licensing Kraken for over 4 years, transforming businesses by not only moving their customer base to our Kraken platform but also changing their operating model & ways of working. Throughout this time our team has been setting a new standard for what business transformation can look like. You will be joining the client delivery team with Kraken working to support North American clients through their technology transformation journeys, supporting new and long term migration projects. As a Technical Account Manager, you’ll lead strategic technical relationships with some of Kraken’s largest utility and energy clients. This is a high-impact role at the intersection of technology, transformation, and sustainability. Work with the Client Partner and Client Engineering to drive deep technical engagement, value realization, and strategic alignment across your accounts through three core responsibilities: Executive Technical Relationships Act as a trusted technical advisor and confidant to senior stakeholders like the CIO and CTO. • Build and maintain strategic relationships with customer technology leaders in assigned accounts., • Translate Kraken’s technical vision into outcomes that resonate with executive priorities., • Serve as the primary technical liaison, providing expertise, guidance, and support throughout the customer lifecycle., • Participate in roadmap discussions, executive briefings, and planning sessions to ensure technical alignment at the highest levels. Kraken and Enterprise Architecture Technical Guide to Drive Value Realization Provide deep architectural guidance to connect customer ecosystems with Kraken’s platform. • Guide system design, integrations, and configuration aligned with both customer and Kraken architectural principles., • Drive solution design that ensures scalability, performance, and long-term maintainability., • Identify opportunities to unlock additional value through feature adoption, platform capabilities, and ecosystem fit., • Provide regular reports and updates on project status, performance metrics, and potential improvements., • Facilitate product rollouts, upgrades, and configuration changes for clients, managing change effectively and minimizing disruption., • Risk Management & Escalation - Identify risks within client accounts and develop mitigation strategies. Kraken Day-to-Day Technical Expert, Liaison, and Advocate for the Client Be the hands-on technical presence that ensures customer success in the everyday. • Triage and manage technical incidents in partnership with support and engineering teams., • Guide configuration and usage decisions to ensure best practices and optimal performance., • Provide hands-on support, troubleshooting, and technical insight to quickly resolve client issues., • Manage co-development efforts and joint technical initiatives to address complex issues and ensure successful outcomes., • Align product and customer roadmaps, advocate for customer needs internally, and provide feedback loops to product and engineering., • Act as a product advocate, gathering client feedback to influence product roadmap decisions., • 5+ years in a customer-facing technical role such as Technical Account Manager, Customer Success Engineer, Solutions Engineer, Enterprise Architecture or similar., • Proven experience in managing and supporting technical implementations, ideally in SaaS, cloud services, or IT environments., • Strong technical background, with knowledge of [e.g., cloud computing, APIs, databases, Python, Django, etc]., • Industry experience in Energy & Utilities is highly desirable. Adjacent industries like telecommunications and infrastructure can also be considered., • Ability to understand complex technical concepts and translate them into actionable insights for clients., • Proficient in troubleshooting and problem-solving skills; able to navigate technical issues and provide prompt solutions., • Analytical mindset with attention to detail and a proactive approach to identifying and solving problems., • Customer and quality focus; highly effective at building and improving relationships, • Ability to thrive in a fast-paced, dynamic environment and handle multiple priorities with a problem-solving, client-centric mindset., • Bachelor’s degree, ideally in Computer Science, Information Technology, or a related field (or equivalent practical experience)., • Passionate about leading, motivating and developing others, • Passionate about helping customers (without them, we don’t exist), • Passionate about technology (we are a tech business disrupting energy), • Committed to sustainability (we are all about speeding up the shift to a more sustainable world), • Open minded, flexible and adaptable (we are constantly growing, changing and evolving), • Confident in decision making, • Supportive, • Approachable, • Inclusive, • Resilient, working well under pressure, • Great medical, dental, and vision insurance options including FSAs., • Paid time off — we know working hard means also being able to recharge as needed, we trust our employees to get the work done and take the time they need., • 401(k) plan with employer match., • Parental leave. Biological, adoptive and foster parents are all eligible., • Pre-tax commuter benefits., • Flexible working environment: you need to shift around your schedule? You do you, we genuinely believe in work/life balance., • Equity Options: every Octopus employee owns part of the business. We’re a team, working together towards huge goals. Every person is crucial to our success, you should be rewarded as such., • Modern office or co-working spaces depending on location., • We hire a wide range of experience levels into our delivery teams. The salary range for this role in NYC ranges on average from $185,000-$250,000 (with some flexibility) depending on relevant experience, role alignment, and technical/client management expertise demonstrated throughout the interview process. While the broad salary range is listed, not all candidates will be placed at the top of the range—this will be determined by the overall fit for the position. If you have questions about this, just ask! Our recruiters are happy to provide more context. If this sounds like you then we'd love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Are you a front office investment management expert who enjoys helping firms transform their trading and portfolio management operations through modern technology? Do you thrive on building high-performing consulting teams that deliver complex SaaS implementations with precision and partnership? Are you excited to guide clients through front office transformation while leveraging emerging technologies and AI-powered tools to elevate how consulting is delivered? If so, we invite you to be a part of our innovative team. As a Customer Experience Manager, Front Office Consulting at Ridgeline, you will lead a team of functional consultants responsible for delivering end-to-end implementations of Ridgeline’s enterprise cloud platform across trading, portfolio management, and compliance workflows. You will oversee functional delivery across multiple concurrent implementations while building a scalable consulting practice that drives exceptional customer outcomes. In this role, you will shape delivery standards, strengthen cross-functional collaboration, and champion modern tooling—including AI-powered technologies such as ChatGPT, OpenAI models, and Claude—to enhance implementation quality, consulting effectiveness, and operational efficiency. At Ridgeline, how we work matters as much as what we build. Ridgeliners act like owners, choose growth over comfort, and communicate with transparency. We assume positive intent, bias toward action, and bring solutions—not just problems. We celebrate wins, learn from setbacks, and thrive in a resilient, collaborative, high-performing culture. If this excites you, we’d love to meet you. You must be work authorized in the United States without the need for employer sponsorship. Domestic travel expected 25–30%. The impact you will have: Lead, coach, and develop a team of Front Office Consultants delivering enterprise SaaS implementations for investment management firms Foster a collaborative consulting culture rooted in ownership, knowledge sharing, transparency, and continuous learning Oversee front office workstreams across multiple enterprise implementations to ensure high-quality, on-time delivery Guide teams through complex implementation challenges while maintaining strong relationships with customer stakeholders Ensure strong design and deployment of trading, portfolio management, compliance, and post-trade workflows Collaborate closely with Project Management, Technical Consulting, Data Migration, Product, Engineering, and Customer Success teams to ensure seamless implementation execution Establish and refine functional implementation standards, configuration practices, and reusable workflow templates Strengthen forecasting, capacity planning, and utilization management across the consulting organization Analyze delivery metrics and feedback to improve predictability, team effectiveness, and customer outcomes Champion adoption of AI-powered tools such as OpenAI and Claude to enhance requirements gathering, workflow design, and implementation documentation Identify opportunities to apply AI across solution design, compliance rule validation, reporting configuration, and knowledge management Establish responsible AI usage practices that support secure and trusted customer engagements Build trusted relationships with senior stakeholders including trading desks, portfolio managers, compliance leaders, and operations teams Provide strategic guidance on workflow design, operating model alignment, and implementation sequencing Communicate the value of Ridgeline’s front office capabilities to both technical and business audiences Step in hands-on when needed to support critical milestones or complex deployment dynamics What we look for: 8+ years implementing investment management software in a customer-facing role Deep expertise in front office workflows including trading, portfolio management, and compliance monitoring 3+ years of people management experience within a consulting or professional services environment Strong understanding of the investment management lifecycle including trade order management, post-trade workflows, compliance monitoring, and reporting Knowledge of investment instruments including equities, fixed income, multi-currency instruments, derivatives, and alternatives Proven experience leading complex, multi-workstream SaaS implementations Strong portfolio management, forecasting, and resource planning capabilities Exceptional interpersonal, communication, and executive stakeholder management skills Experience handling customer escalations with professionalism and sound judgment Demonstrated curiosity and hands-on experience leveraging emerging technologies including AI tools Experience guiding teams in responsible and effective AI adoption Ability to collaborate effectively across cross-functional teams Willingness to learn about cutting-edge technologies while cultivating deep investment management domain expertise An aptitude for problem solving Ability to communicate effectively Serious interest in having fun at work Bonus: Experience advising customers on front office operating model transformation or technology stack modernization Familiarity with Agile principles and SaaS development lifecycles Experience with collaboration and delivery tools such as Slack, JIRA, Confluence, Kantata, and Google Workspace Basic understanding of cloud infrastructure concepts including AWS and APIs Chartered Financial Analyst (CFA) designation About Ridgeline Ridgeline is the industry cloud platform for investment management. It was founded by visionary tech entrepreneur Dave Duffield (co-founder of both PeopleSoft and Workday) to apply his successful formula of solving operational business challenges with bold innovation and human connectivity to the unique needs of the investment management industry. Ridgeline started with a clean sheet of paper and a deep bench of experts bound by a set of core values and motivated to revolutionize an industry underserved by its current tech offerings. We are building a new, modern platform in the public cloud, purpose-built for the investment management industry and we are prioritizing security, agility, and usability to empower business like never before. With a growing campus in Reno and offices in New York, Lake Tahoe, and the Bay Area, Ridgeline is proud to have built a fast-growing, people-first company that has been recognized by Fast Company as a “Best Workplace for Innovators,” by The Software Report as a “Top 100 Software Company,” and by Forbes as one of “America’s Best Startup Employers.” Ridgeline is proud to be a community-minded, discrimination-free equal opportunity workplace. Ridgeline processes the information you submit in connection with your application in accordance with the Ridgeline Applicant Privacy Statement (_). Please review the Ridgeline Applicant Privacy Statement in full to understand our privacy practices and contact us with any questions. Compensation and Benefits The cash compensation for new hires in this role is listed below. In select locations (including, the San Francisco Bay Area, CA, and the New York City Metro Area), an alternate range may apply as specified below. The typical starting salary range for this role is: $143,000-$234,000 OTE. The typical starting salary range for this role in the select locations listed above is: $158,000-$257,000 OTE. Final compensation amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amount listed above. As an employee at Ridgeline, you’ll have many opportunities for advancement in your career and can make a true impact on the product. In addition to the base salary, 100% of Ridgeline employees can participate in our Company Stock Plan subject to the applicable Stock Option Agreement. We also offer rich benefits that reflect the kind of organization we want to be: one in which our employees feel valued and are inspired to bring their best selves to work. These include unlimited vacation, educational and wellness reimbursements, and $0 cost employee insurance plans. Please check out our _ for a more comprehensive overview of our perks and benefits.

• Perform delivery of projects and enhancements in support of the university's various enterprise systems and providing guidance to application developers including business analysis, high level design, detailed design, development, testing, implementation, and on-going maintenance of enterprise systems operations., • Assist with implementing reporting and analysis solutions., • Guide application developers on complex business systems analysis, software development, and information systems implementations and integrations to ensure successful delivery of planned projects., • Operate under firm deadlines managing multiple assignments concurrently and independently with minimal supervision., • Work closely with other teams within the Information Services & Technology division in solving ad-hoc information management issues using the most current information technologies available., • Assess the complexity of the solution, plan and manage the application delivery, guiding the work of other technical team members and managing task dependencies as applicable., • Lead the assessment, installation, configuration, integration, deployment, and ongoing support of the ERP and third party vendor applications, including cloud platforms., • Provide technical leadership and mentorship to application developers as well as perform hands-on technical tasks, collaborate and guide the team to identify, analyze and fix technical issues and challenges._, • Respond to incidents, service outages and service requests in a timely manner as delegated by the Assistant CIO, CRM and Student Information Systems and the Associate CIO, Enterprise Applications, and collaborate with other technical team members, functional partners and vendors for problem resolutions., • Ensure application systems integrity by performing periodic software audits and maintain appropriate change control, test plans and code review documentation for audit purposes., • Collaborate with the Manager, Architecture and Integration to ensure new software integrations meet functional requirements, system compliance, and interface specifications., • Oversee the daily activities of project teams and liaison with team members, management, and campus partners to ensure the successful and timely delivery of project commitments., • Identify and mitigate risks and form appropriate contingency plans., • Research and propose systems enhancements, vendor solutions, process improvements and automations to address functionality gaps and meet new functionality demands and business needs and prepare documentation of rationale to share with team members and campus partners., • Participate in peer-reviews of solution designs and related code. Package and support deployment of releases. Work with team members in IST for migration of legacy applications., • Ensure quality of deliverables by establishing and following best practices and standards., • Perform other duties as assigned and as needed, including readiness to support after hours and weekends. Requires a Bachelor's degree in Electrical Engineering and 3 years of experience in job offered or 3 years of experience as a Software Engineer or any other job title performing the following job duties:, • Configuring and testing implementation of student information systems and/or patient vitals device capture equipment;, • Supporting the IT and enterprise information system needs of department heads;, • Developing workflows according to business requirements;, • Performing final user acceptance testing;, • Reviewing data quality issues;, • Analyzing and testing system solutions;, • Providing user support and troubleshooting with colleagues;, • Advising staff of system upgrades, releases and patches; and, • Providing assistance to numerous departments for IT problem solving. Salary: $99,174.03/year. Apply online at https://www.njit.edu under Posting Number req7129.

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm with an expansive practice and more than 3,000 employees and partners worldwide. We value and celebrate diverse perspectives and strive to create a workplace where every individual can thrive. At the core of Cooley's success is the exceptional talent and unwavering spirit of our people. We embrace individuality while fostering a 'one-firm' culture where collaboration and creativity thrive. Our people are the foundation of our success and the driving force behind everything we do. Hybrid Schedule: As part of the Cooley culture, we recognize and appreciate the value of being together, in person, to build comradery with others in the office and to be a contributing member of the Cooley office. However, we also appreciate the benefits and flexibility that come from remote working. As such, the default assumption for employees and partners is a hybrid schedule: some in-office presence and some work from home days absent certain essential in-office roles that require five (5) days/week in-office. Position summary: As a leading technology law firm, Cooley is committed to becoming a leader in the digital practice of law. To support this mission, the Product Support Engineer plays a critical role within the support team by serving as the primary escalation point for complex and technically challenging product issues across Cooley's application portfolio. Under the direction of the Manager of Support and Training, and with guidance from the Associate Director of Product, the Product Support Engineer bridges support and engineering by triaging, analyzing, and investigating unresolved or recurring issues. This role focuses on identifying root causes, validating resolutions, and determining appropriate next steps before escalating issues to product and development teams for final resolution, helping to improve product stability, performance, and quality over time. Specific duties and responsibilities include, but are not limited to, the following: Position responsibilities: Advanced Support & Escalation • Serve as the Level 2+ escalation owner for issues unsolved by product support specialists, • Perform structured triage, including replication, rootcause hypothesis, impact assessment, and recommended next step, • Resolve issues directly when feasible (configuration, small fixes, scripts, workflows), • For issues requiring engineering intervention, create highquality development tickets with clear problem statements, logs, reproduction steps, and acceptance criteria, • Partner with engineering to validate fixes and support release readiness Cross-Functional Collaboration • Act as connective tissue between support, product, engineering, and training, • Communicate trends, recurring defects, and product gaps to product managers, • Participate in agile ceremonies when requested (backlog grooming, sprint planning, bug triage) Quality, Stability & Readiness • Identify patterns in escalations and proactively recommend improvements to documentation, training materials, support workflows, or product features, • Contribute to release readiness reviews by validating bug fixes and contributing acceptance notes, • Share knowledge with support specialists and participate in their skill development under guidance of the product support & training manager, • All other duties as assigned or required Skills and experience: Required: • After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications, • Ability to work extended and/or weekend hours, as required, • Ability to travel, as required, • 4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer) - Senior level candidates considered with 5+ years' experience with proven ability to operate at an elevated level in terms of scope of responsibility, judgement and autonomy., • Experience supporting SaaS, enterprise web applications, or custom internal tools, • Familiarity with software development practices, including agile/scrum, version control, and CI/CD awareness, • Strong diagnostic skills across APIs, web applications, authentication, data validation, and system integrations, • Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems, • Ability to read and understand code (e.g., basic familiarity with scripting languages, JSON, XML, SQL) Preferred: • Bachelor's degree, • Experience in Agile/Scrum environments, • Familiarity with cloud platforms (Azure preferred), • Experience writing or maintaining internal troubleshooting documentation, • Background in QA, systems analysis, or light development, • Familiarity with user research methods, experiment design, and A/B testing, • Experience collaborating closely with product teams to launch new features or products, • Technical curiosity and ability to dive into application behavior, data structures, and systems, • Experience working in a legal services environment with preference to experience in AMLAW 200 law firm or in-house legal department with greater than 50 attorneys Competencies: • Excellent communication skills-able to translate technical concepts for nontechnical audiences, • Comfortable with technology and a willingness to learn more, • Highly organized with excellent time management and project management skills and the ability to work independently to meet objectives and deadlines, • Excellent communication skills with all levels of internal and external stakeholders, • Eager to create solutions in addition to identifying problems, • Takes initiative and drives things forward independently, • Deep care for user needs and experience, • Comfortable exploring data to guide recommendations, • Works effectively across teams to achieve shared outcomes, • Comfortable taking responsibility for outcomes and followthrough, • Entrepreneurial by nature, • Excellent attention to detail, • Exceptional interpersonal and communication skills with ability to facilitate and solve problems, • Ability to organize, prioritize and coordinate multiple activities often under tight timelines, • Ability to drive projects to completion and achieve goals, • Strong judgment, • Team-player with collaborative spirit, • Unwavering ability to handle and maintain confidentiality regarding firm information, projects,, • client data, • High level of professionalism at all times, • Proactive, analytical mindset, • Effective presentation skills Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE. The expected annual pay range for this position with a full-time schedule is $120,000 - $175,000. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. Senior level candidates may be considered for this position and would be eligible for a higher salary range based on experience. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 21 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

Senior Technology Development Operations Manager Cooley is seeking a Senior DevOps Manager to join the Infrastructure & Development Operations team. Position summary: The Senior Technology Development Operations (DevOps)Manageris responsible for leading the team thatdesigns, architects,deploys, tests,maintains,and documents the DevOps technology stack. This stack is responsible for facilitating a secure, CI/CD-enabled, and highly availableSaaS-baseddelivery and hosting environment for Cooley's custom applications. The Senior DevOps Manager will build and deploy green-field solutions where needed, and otherwise willprimarilywork to improve theefficiency,security,and availability/reliability of the enterprise DevOps and related infrastructure. This role will workin an integrated fashion with the development teams to build in-depth knowledge of the products and code, attending daily stand-ups as needed. In addition to being technically advanced, this position will use a high degree of emotional intelligence and the ability to work as a team towards complex and layered objectives. Specific duties and responsibilities include, but are not limited to, the following: Position responsibilities: • Provide experienced leadership in developing solutions for highly scalable, highly available, hybrid cloud (IaaS, PaaS, SaaS) infrastructure patterns and platform integrations across physical colocations and hyperscalers (AWS and Azure), • Manage, build, configure, administer, operate, and maintain all components that comprise our DevOps environment, • Leverage industry standard Frameworks and Blueprints as a foundation to create best-in-class Terraform IaC module libraries, • Lead the evolution of our DevOps and DevSecOps practice maturity, • Act as a key member of the infrastructure architecture team to identify optimization opportunities throughout the infrastructure, • Define, document, and enforce configuration standards and governance through IaC, • Develop, test, deploy, and optimize DevOps IaC code deployment pipelines and practices, • Provision automation using CI/CD (DevOps Pipelines) and IaC (Terraform) tooling, • Serve as a technical escalation point, • Work with our development and data teams to integrate products into a DevOps-managed environment, • Develop and maintain scripts to automate tool/service deployments to our Hybrid Cloud environment through DevOps Pipelines and Releases, • Participate in software releases and deployments, • Contribute to the design, update, refinement, and documentation of operational processes, • Provide technical mentorship and educate team members as a subject matter expert on IaC, containerization, and CI/CD, • Brainstorm new ideas and ways to improve product delivery and efficiency, • Consult peer teams for feedback during the design, testing, and implementation stages, • Serve as direct supervisor and mentor to direct reports, • Provide day-to-day supervision of direct reports, ensure compliance with assigned work hours and monitor for compliance with all firm and department policies. Manage staffing coverage, review and process time logs/time off requests, • Support business professional development and continued educational opportunities, • In collaboration with immediate supervisor and HR, participate in hiring, performance appraisals, counseling, termination and other employee lifecycle events, • All other duties as assigned or required Skills and experience: Required: • After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications, • Ability to work extended and/or weekend hours, as required, • Ability to travel, as required, • 7+ years of relevant experience in cloud infrastructure and DevOps with 2+ years of exempt/management experience in relevant roles, • Proficiency in AWS or Azure architecture, configuration, and security, • Skilled in CI/CD pipeline design using Azure DevOps, Jenkins, or GitHub Actions, • Strong Terraform expertise, including advanced workflows and tools like Terragrunt, • Experience with Docker, Kubernetes, Helm, and GitOps tools (Flux, ArgoCD), • Familiarity with microservices deployment and release automation, • Hands-on with .NET Core containers on Linux and scripting in Linux/Windows, • Knowledge of open-source and NoSQL databases (e.g., MS SQL, MongoDB, Elasticsearch), • Experience with APM tools (Datadog, New Relic, etc.) and IaC security tools (Snyk, tfsec) Preferred: • Bachelor's Degree in Computer Science, Information Technology, Engineering, or associated discipline, • Experience working with advanced ETL data workflows including technologies such as AWS EMR, Azure Synapse, Azure Data Factory, or Apache Hive/Spark/Airflow, • Supervisory experience, • Experience with IaC deployment of AKS/EKS/GKE architecture is highly desired, • Experience with enterprise Data Lake environments using technologies such as DataBricks or Snowflake Competencies: • Expert analytical/quantitative, problem-solving, and deductive reasoning skills, with experience performing advanced troubleshooting and root cause analysis of complex technical issues, • Excellent organizational, planning, and time management skills and ability to work either independently or in a team environment to manage competing priorities and meet deadlines, • Advanced verbal and written communication skills with the ability to present findings, conclusions, alternatives, and information clearly and concisely, • Experience working with all levels of staff, management, stakeholders, and vendors with ability to build effective relationships through trust and diplomacy Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE. The expected annual pay range for this position with a full-time schedule is $180,000 - $255,000. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 21 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

Job DescriptionNAVEX IRM Project Manager – Jan 1, 2026 Start Vistrada is seeking a candidate to work with our client. The candidate selected will assist the client in implementing a cloud-based Enterprise Risk Management Software-as-a-Service solution. REQUIREMENTS: • 2+ years of NAVEX IRM / Lockpath full SDLC (Systems Development Life Cycle) implementation experience, • Ability to manage all phases of the SDLC, such as Requirements Definition, Fit Gap Analysis, Configuration, Testing, Data Migration, User Acceptance Testing, Training, Deployment, and Post-Implementation Support., • Devise a solution that will:, • automate the collection of risk assessment data and streamline the reporting of risks to executive management; and, • integrate with the Committee of Sponsoring Organizations of the Treadway Commission Internal Control – Integrated Framework., • The Project Manager shall serve as the principal contact and will have day-to-day responsibility for the project and successful implementation of the Solution. Duties include communication, planning, scheduling, coordination, and resolution of issues as they arise. Powered by JazzHR aGwjhFFwBi

Job Description Senior Customer AI Engineer New York, NY (Hybrid) - open to full remote for top-tier candidates About the Opportunity A rapidly growing AI software company is seeking a technically strong, customer-facing Senior Customer AI Engineer to support enterprise clients throughout the full lifecycle of AI-driven marketing and automation initiatives — from implementation and integration through optimization, adoption, and expansion. This role sits at the intersection of technical account management, AI solution consulting, and customer delivery. The ideal candidate is comfortable working directly with enterprise stakeholders while also engaging deeply with APIs, integrations, data flows, and AI-powered workflows. This is an opportunity to join a fast-scaling organization building next-generation AI solutions for large enterprise brands. Key Responsibilities Customer Technical Partnership • Serve as the primary technical contact for assigned enterprise accounts, supporting integrations, platform configuration, troubleshooting, and advanced technical inquiries., • Guide customers through onboarding, implementation, and ongoing optimization initiatives to ensure successful adoption and measurable outcomes., • Act as a trusted advisor to both technical and non-technical stakeholders. AI Solutions & Integrations • Support customer integrations involving APIs, data feeds, product catalogs, and other platform dependencies., • Design and support custom technical solutions including dashboards, data exports, workflow automations, and AI-driven processes tailored to customer requirements., • Partner with customers on optimization, measurement frameworks, automation strategies, and performance validation initiatives. Technical Pre-Sales & Strategic Support • Assist with technical components of RFPs, RFIs, and enterprise solution discussions., • Help standardize and improve technical documentation, workflows, and customer-facing processes as the organization scales., • Identify opportunities for expanded platform adoption through additional technical use cases and optimization strategies. Cross-Functional Collaboration • Work closely with product, engineering, sales, and customer success teams to communicate customer feedback and influence platform improvements., • Contribute to the evolution of customer delivery best practices and scalable implementation processes., • Operate effectively in a fast-paced, high-growth environment with evolving priorities. Qualifications Experience • 5+ years of experience in a customer-facing technical role such as Technical Account Manager, Solutions Engineer, Customer Engineer, Sales Engineer, or similar., • Experience supporting enterprise SaaS, AI, martech, adtech, or data-driven software platforms preferred., • Proven track record working with large enterprise or Fortune 500 customer environments. Technical Skills • Strong hands-on experience with APIs, integrations, data feeds, and technical implementations., • Familiarity with AI/ML concepts, AI workflows, and automation technologies., • Working knowledge of databases, analytics, and data management principles., • Ability to troubleshoot technical issues and communicate solutions effectively. Communication & Leadership • Strong verbal, written, and presentation skills with the ability to explain technical concepts to non-technical audiences., • Consultative, customer-first mindset with strong relationship management capabilities., • Comfortable navigating ambiguity and contributing to process development within a scaling organization., • Collaborative and proactive approach with strong ownership mentality. What’s Offered • Opportunity to join a high-growth AI company operating at the forefront of enterprise innovation., • Exposure to cutting-edge AI technologies and large-scale enterprise implementations., • Collaborative and fast-moving startup environment with significant ownership and impact., • Strong career growth potential as the organization scales., • Competitive compensation, benefits, and hybrid work flexibility.

Job Description Job Title: IT Infrastructure Engineer / Mainframe Location: New York, NY 10001 Job Type : Full Time Work schedule: Normal business hours Monday through Friday, 35 hours/week (not including mandatory unpaid meal break after 6 hours of work). Pay Rate: $75 to $180K Yearly (Depending on experience) Job Description / Justification: Position Overview The Financial Information Services Agency and the Office of Payroll Administration (FISA-OPA) are seeking an experienced and highly motivated IT Infrastructure Engineer / Mainframe Systems Manager to lead the Mainframe Systems team within the Shared Systems Division. This leadership role is responsible for overseeing enterprise mainframe operations, infrastructure stability, disaster recovery initiatives, capacity planning, and technology modernization. The selected candidate will manage daily team operations, assign and monitor tasks, establish performance goals, and ensure the reliability and availability of mission-critical systems. This role also requires participation in after-hours support activities, scheduled upgrades, and resolution of critical production incidents in a 24/7 enterprise environment. Key Responsibilities Mainframe Operations & Leadership • Lead and manage the Mainframe Systems team to ensure operational efficiency and system reliability., • Maintain enterprise IBM mainframe systems, storage platforms, program products, and supporting subsystems., • Ensure systems meet service-level agreements (SLAs) and organizational performance expectations., • Provide technical leadership for z/OS administration, hardware configuration, performance tuning, and disaster recovery solutions., • Monitor day-to-day operations and ensure issues are identified, escalated, and resolved promptly., • Act as the primary lead for disaster recovery planning and recovery-related activities., • Research, evaluate, and implement strategic technology solutions for enterprise mainframe environments., • Ensure compliance with FISA-OPA technical standards, policies, and procedures. Performance Monitoring & Capacity Planning • Analyze infrastructure performance and capacity utilization data., • Perform daily, monthly, and annual performance reviews and capacity planning for enterprise systems., • Track new software releases, maintenance updates, and platform enhancements., • Collaborate with the Mainframe team to remain current on emerging software and infrastructure technologies. Project & Vendor Management • Lead infrastructure-related projects, including hardware and software upgrades., • Develop project plans, timelines, and implementation strategies for both large and small initiatives., • Mentor and guide technical staff to ensure successful project delivery., • Build and maintain strong relationships with hardware and software vendors., • Coordinate with vendors on capacity planning, support, upgrades, and technology solutions Technology Innovation & Documentation • Stay informed about emerging technologies related to enterprise infrastructure and mainframe systems., • Evaluate and implement new technologies that align with agency requirements and modernization goals., • Develop, maintain, and manage technical documentation, operational procedures, and system standards., • Coordinate with operations teams to ensure all procedural documentation remains accurate and up to date. Strategic Planning & Budgeting • Support long-term infrastructure planning and budgeting activities., • Develop cost projections and upgrade plans for hardware and software lifecycle management., • Identify infrastructure needs related to capacity growth, end-of-life replacements, software support expiration, and consolidation initiatives. Minimum Qualifications Candidates must meet one of the following requirements: • Bachelor's degree from an accredited college in Computer Science, Engineering, or a related field, along with four years of full-time experience in data center operations, cloud engineering, or complex IT infrastructure engineering. OR • Bachelor's degree from an accredited college and eight years of full-time experience in data center operations, cloud engineering, or complex IT infrastructure engineering. OR • An equivalent combination of education and professional experience. Preferred Qualifications • 20+ years of experience managing enterprise infrastructure in large-scale environments., • Strong experience with IBM mainframe technologies, subsystems, and enterprise infrastructure platforms., • Candidates with extensive AIX, Linux, or UNIX infrastructure management experience will also be considered., • Strong understanding of IBM z/OS architecture, security, system internals, and enterprise storage technologies., • Excellent troubleshooting, analytical, and problem-resolution skills., • Ability to work independently and make informed technical decisions., • Strong communication and documentation abilities., • Experience coordinating with cross-functional departments, agencies, vendors, and technical teams., • Strong project management and time-management skills., • Ability to learn and adapt quickly to new technologies., • Excellent interpersonal and team collaboration skills.

Job Description About Us Applecart is the leading technology company that C-suites rely on to reach business-critical decision makers. The most important decisions are made by the hardest people to reach and influence. Historically, C-suite leaders have lacked the tools to reach the stakeholders who matter most to their business. The C-suites of hundreds of Fortune 500 companies, major agencies, trade associations, nonprofits, and governments use Applecart to put their best content in front of business-critical decision makers and those they trust — from policymakers and investors to CEOs, key employees, members of the media and more. Decision makers are informed by what they read, learn from advisors, hear from colleagues, and discuss with family and friends. To break through to them, you must reach them through the only channel that really moves them: those they know and trust. Applecart's platform uses publicly available data to map billions of social relationships between nearly every American adult and enable clients to deliver content directly to decision makers and those who matter most to them. We are hiring a Systems Engineer in our New York City office. About the Role: You will be responsible for Level 1 and 2 Help Desk Support for Windows and Mac devices, supporting enterprise networking and Applecart office expansion. Additionally, you will assist with core systems administrations, systems automation and scripting using python. In this position, you will work with HR, Business Operations, Office Management, and Platform teams. This role will report to the Director of Information Systems and Technology. What You'll Do: • Serve as the primary point of contact for internal technical support., • Support daily Applecart office operations alongside operations teams., • Improve security and automation posture., • Partner with the IT Director for large initiatives such as MDM configuration and migration and SOC 2 readiness. Experiences and Capabilities You Bring: • 3+ years of experience in IT Systems Administrator or similar role., • Hands-On + Remote Help Desk experience (Zendesk, Freshworks, ServiceNow, Jira Service Desk, etc.), • Strong administration experience (Okta, Google Workspace (GAM), Slack, MS Office), • Device management experience with Windows and macOS (Apple Business Manager, Jamf, Kandji/Iru, MaaS360, Intune, Hexnode, JumpCloud, Workspace ONE), leveraging service for an automated OOBE., • Enterprise networking experience (Juniper, Unify, Meraki, Cisco)., • SSO integration experience (Okta, OneLogin)., • Python scripting experience (PyCharm, VSCode, GitHub (no AI IDEs Cursor, Tailwind, Manus)) to automate repetitive tasks., • Experience supporting SOC 2 audits or similar compliance frameworks., • AWS/public cloud certification is a plus., • Strong written and verbal communication skills., • Impeccable attention to detail and superior organizational skills This is a hybrid role. Work from home on Monday and Friday and in Applecart's New York City office Tuesday through Thursday. Relocation assistance is not available for this position. Candidates must be based in or willing to relocate to the area independently. Compensation: Our compensation package consists of three components: (i) a base salary, (ii) annual cash bonus, and (iii) generous equity compensation. The base salary range for this role is between $95,000 - $125,000, based on the candidate's experience and skills relative to the requirements listed above. The salary range provided is exclusive of discretionary annual cash bonus and equity compensation. The salary range provided for this role is specific to candidates located in the New York City area. A few facts about us: • Applecart's platform has been used by hundreds of industry-leading clients spanning Fortune 500 companies like Blackstone and Intuit, leading nonprofit organizations like the Environmental Defense Fund, and top-tier advertising and communications agencies like Teneo, FGS, Weber Shandwick, and OMD., • Applecart is growing quickly — over the last 3 years, we've increased our bookings by 10X, grown our headcount by 4X, and we're cashflow positive., • Our senior leadership team includes two members of the Forbes 30 under 30 list for Marketing and Advertising, the former Head of Product at Moat, Oracle's online ad measurement platform, a former senior White House advisor, early sales and talent leaders from Google and Twitter, two of the Democratic Party's most successful pollsters and strategists, a former CRO of a high-growth tech company with hundreds of millions in ARR, and alums of top-tier organizations like Bain, Amazon and Simpson Thacher., • Our investors include Bain & Company, global sports, entertainment and marketing giant Endeavor, KKR Co-Founder Henry Kravis, entrepreneur Chris Burch, a founder of Palantir, senior engineering leaders at Twitter and Yelp, former Fortune 50 and advertising agency CEOs, and a number of well-known venture capitalists. Ari Emanuel, CEO of TKO and Executive Chairman of WME, and Jennifer Fonstad, Owl Capital Managing Partner, serve on our board., • Our work has been featured on Morning Joe on MSNBC, BloombergTV and The Colbert Report, and in Axios, BusinessWeek, the Associated Press, Forbes, the Washington Post, and Politico, among many others.

Job Description As a Forward Deployed Accountant (FDA), you’ll play a pivotal role in driving adoption, expansion, and technical success for FloQast’s Transform product line. You’ll work directly with enterprise customers — and occasionally select corporate accounts — to deploy AI Agents, resolve complex technical challenges, and ensure customers realize measurable ROI through automation. This is a high-impact, customer-facing role designed for technical implementers who thrive at the intersection of technology, consulting, and customer success. As part of the founding FDA cohort, you’ll be instrumental in defining the blueprint for how FloQast scales Transform adoption across our enterprise customer base. This role has a requirement of working in office 3 days per week, which may be subject to change based on team and business needs, as determined by the department leader. Please note that this requirement is subject to ongoing review and may be adjusted in the future. *Visa sponsorship is NOT available at this time What You'll Do: • Architect, deploy, and operationalize AI Agents that automate complex accounting processes to streamline accounting operations, strengthen internal controls, and accelerate financial processes., • Lead high-impact transformation engagements with enterprise accounting teams to diagnose operational bottlenecks, evaluate financial processes, and identify opportunities to automate accounting workflows with AI Agents., • Drive enterprise adoption and expansion by engaging directly with CFOs, Controllers, and other stakeholders in the accounting organization, and guiding these teams through workflow redesign, change management, and the value realization required to scale adoption of AI Agents across their organization., • Perform deep technical troubleshooting, including reviewing and editing Python scripts, writing SQL queries for integrations, and diagnosing configuration issues across systems., • Serve as both the functional and technical escalation point for complex issues involving integrations, data flows, and automation logic. This includes reviewing and optimizing SQL-based validations, API-driven workflows, and integration configurations., • Collaborate closely with Customer Success and Account Management teams to identify low-adoption or at-risk enterprise accounts. Design structured recovery plans, re-engage stakeholders, and deliver targeted adoption programs centered around successful AI Agent deployment and improved business outcomes., • Influence the product direction by delivering actionable insights to Product, participating in early feature evaluation, and collaborating on strategic initiatives that advance Transform’s roadmap and long-term growth., • Provide leadership, oversight, and quality assurance for implementation partners to ensure consistency, accuracy, and compliance with Transform’s methodology across complex enterprise projects., • Travel as needed (up to 60%) to customer sites for hands-on deployment, training, and adoption workshops., • Serve as a trusted advisor and ambassador of the Transform product line. This includes educating customers and internal team members on the strategic value of AI-enabled accounting transformation, best practices in AI Agent buliding, and best practices for sustainable operational improvement.What You'll Bring:, • 6+ years of experience in accounting, auditing, controllership, or finance consulting, including experience in Accounting Manager or Controller roles, with a deep understanding of core accounting operations., • Background in accounting or finance required — CPA preferred, or equivalent experience in public accounting, audit, or accounting leadership within a corporate environment., • Proven ability to evaluate, design, and deploy workflow or process automation within accounting or finance environments (close, consolidation, or reporting)., • Strong technical foundation and working knowledge of SQL, APIs, and data flow concepts, • Ability to troubleshoot, debug, and optimize issues across integrations, data pipelines, and automation workflows, • Skilled in leading working sessions with Controllers, Accounting Managers, or RevOps teams, • Strong abilities to synthesize complex problems into actionable solutions for technical and non-technical audiences, • Highly collaborative with cross-functional teams, including Product, Engineering, Sales, and Customer Success, • Ability to travel to lead customer engagements, onsite configuration, and adoption workshops.Nice-to-haves:, • CPA or degree in Accounting or Finance, • Experience in Professional Services, Finance Transformation, or Process Optimization, ideally serving accounting or audit functions., • Experience with ERP systems (e.g., NetSuite, Intacct, Microsoft Dynamics) and accounting close processes, • Familiarity with AI or automation platforms: LLM-based agents, RPA tools (e.g., UiPath), or AI workflow builders, • Hands-on experience with basic scripting (e.g., Python or JavaScript), • Previous roles similar to Forward Deployed Engineer, Resident Consultant, or Embedded Solutions Architect, • Experience designing or maintaining SQL-based reporting, and configuring API integrations between finance or operational systems, • Strong business acumen with the ability to translate accounting/operational requirements into scalable technical workflows, • Background in SaaS platforms focused on finance transformation, compliance, or accounting automationThe base pay range for this position is $132,000 - $198,000. This position is eligible for a bonus plan in addition to base pay. Compensation is not limited to base salary. FloQast values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Family Forming benefits, Life & Disability Insurance, and Unlimited Vacation. FloQast reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. #LI-LB1#LI-hybrid1 About FloQast:FloQast is the leading AI-powered Accounting Transformation Platform, uniquely built by former accountants for accountants. We automate complex, recurring accounting workflows—transforming preparers into strategic reviewers and relieving accountants from tedious manual work. Our cloud-based solution is trusted by over 3,500 world-class accounting teams, including Lululemon, Doordash, and the MLB, to drive collaboration and financial accuracy. Driven by a mission to continuously elevate the profession, FloQast is redefining both the practice and the perception of accounting on a global scale. Our values act as a guiding compass, shaping every decision we make, and are non-negotiable, particularly in our hiring process. Alongside our employees, partners, and customers, we embody these values every day:Unwaveringly Authentic Ambitious with IntegrityEmpowered to GrowCommitted to CollaborationCustomer Obsessed in All Ways FloQast is regularly rated as a Best Place to Work!- Inc. Magazine’s Best Workplaces in 2025, 2024, 2023, 2022, and 2021- Best Places to Work by LA Business Journal since 2017 (that’s 9 years!)- Built In’s Best Place to Work in Los Angeles 7 years in a row! Because we are Customer Obsessed in All Ways, check out what our customers have to say about FloQast on G2 Crowd. If this aligns closely with what you are looking for, hit “Apply” and come join our growing team! FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees. Link to FloQast Recruiting AI Usage Policy We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Director, Portfolio People Operations New York, NY · Contract 1099 · In-Office · ~10–15% travel About Bloom Bloom Equity Partners is a New York-based lower-middle-market private equity firm investing in B2B enterprise software and business services companies. We partner closely with founders and management teams across multiple jurisdictions to drive measurable value creation throughout our hold period. Our Operating Team works alongside portfolio company leaders to professionalize commercial functions, build leadership bench, and accelerate sustainable growth. The Opportunity We're hiring a Director, Portfolio People Operations — a new role on Bloom's Operating Team. You'll own the execution layer of Bloom's people function across our portfolio: HR operations, benefits and total rewards, 401(k) and compliance, HRIS administration, multi-jurisdiction employment compliance, standardized employee onboarding, performance management operations, and HR support for M&A integrations. This is a high-potential role designed for someone ready to step up. You'll work across RightCrowd, GRC Solutions, Soutron Global, and Black Tiger and you'll partner directly with our Operating Partner, People & Culture to elevate Bloom's people operations to the next level. The Operating Partner, P&C owns the strategy across people, benefits, HRIS, and compensation; you own the implementation and operations. You'll be developed actively as you grow into a broader scope. Day one is real work. You will run a portfolio-wide benefits audit and put recurring controls in place across our HRIS environments. From there, you'll build the standardized benefits framework, compliance calendar, and M&A integration HR playbook that scales with the portfolio. You'll leverage modern AI tooling (Claude, Scribe, the broader AI stack) as a force multiplier — compressing the timelines of compliance research, policy work, audit preparation, and employee communications. You'll report directly to our Operating Partner, People & Culture. What You'll Do HR Operations & Compliance Administer and optimize HRIS systems across the portfolio — Rippling primarily, plus Deel, Paychex, and other portco-specific systems Own multi-state and multi-jurisdiction employment compliance (US, UK, Ireland, France, Belgium, Japan, Canada, Australia) Stay current on changing employment laws across jurisdictions, particularly termination and notice requirements Maintain the firmwide compliance calendar — audits, filings, attestations, reporting deadlines Lead annual compliance audits (401(k) Safe Harbor, ACA, payroll, benefits) Assist portfolio company HR leaders with PIPs, termination execution, and employee relations documentation Benefits & Total Rewards Manage multi-state US benefits administration — medical, dental, vision, life, disability, FSA/HSA, voluntary benefits Own 401(k) plan administration and ERISA compliance, including Safe Harbor management and EPCRS/VFCP corrections when needed Lead open enrollment cycles across the portfolio — planning, communications, vendor coordination, employee support Manage broker, carrier, and vendor relationships across benefits, retirement, and HRIS Administer international benefits and statutory programs (UK pension, Irish PRSA, French social charges, Canadian RRSP, Australian superannuation) Onboarding, Performance & Development Operations Standardize employee onboarding across the portfolio — day-1 logistics, paperwork, HRIS setup, benefits enrollment, policy acknowledgments, equipment provisioning Maintain the employee onboarding playbook and operating standards across portcos Implement and operate performance management processes — annual review cycles, calibration logistics, documentation, system administration, metrics tracking Partner with portfolio company leadership teams to roll out individual development plans, career path conversations, and growth planning Coordinate with portfolio company HR leaders on onboarding, performance management, and development execution M&A Integration HR Support Lead day-1 readiness for new platform investments — payroll, benefits, HRIS, compliance Execute bolt-on integration HR workstreams — TUPE transfers, employment harmonization, HRIS consolidation, benefits transitions Provide HR diligence inputs to the deal team on new transactions Bloom Internal People Operations Partner with Bloom Recruiting on interview panels and candidate evaluation for Bloom team hires Own the HR operations layer of new Bloom team member onboarding — HRIS setup, benefits enrollment, paperwork, day-1 logistics Provide ongoing HR ops support to the Bloom team — benefits questions, policy clarifications, employee experience AI & Tools Use Claude, Scribe, and the broader AI stack as a force multiplier across compliance research, policy drafting, audit preparation, and employee communications Build and maintain AI-leveraged workflows that make HR operations faster and more accurate than traditional approaches What You'll Bring 5–8 years of experience in HR operations, benefits, total rewards, or people operations Currently in a Senior Manager, Manager, or senior HR/People Operations or Total Rewards role at a PE-backed B2B software or B2B services portfolio company — you understand sponsor rhythm, value creation pressure, and operating in an environment where ambiguity is the norm Deep US benefits and 401(k) expertise — ERISA, Safe Harbor administration, EPCRS / VFCP correction protocols, ACA compliance, COBRA, FMLA, multi-state benefits administration Rippling power user — you've owned Rippling configuration, troubleshooting, and reporting in a multi-entity environment Audit and remediation experience — you've personally led or substantially contributed to a 401(k) or benefits compliance remediation Multi-state US compliance fluency — employment law tracking, state-specific filings, multi-state payroll Power user of AI tools — Claude, ChatGPT, or equivalent. You've demonstrably used AI to compress timelines on policy work, compliance research, or employee communications Builder mindset — you're energized by ambiguous problems, you take ownership, and you're hungry for the step-up Willingness to be in-office at Bloom's NYC HQ and to travel approximately 10–15% for portfolio company visits and operating team offsites Bonus Points Multi-jurisdiction experience beyond US — UK, Ireland, France, Belgium, Japan, Canada, Australia M&A integration HR experience — TUPE transfers, HRIS consolidation, benefits harmonization Experience with additional HRIS platforms — Deel, Paychex, BambooHR, ADP CEBS, CBP, SHRM-CP/SCP, or PHR/SPHR credentials Experience in identity security, GRC, or adjacent enterprise software verticals Compensation & Benefits Base salary range: $145,000 – $175,000 USD (commensurate with experience) In accordance with New York City Pay Transparency Law, the posted salary range reflects the good faith minimum and maximum base salary Bloom expects to pay for this position. Final compensation will be determined based on the candidate's experience, skills, and qualifications. Powered by JazzHR Ja3pZdY4y5

Job Description NO H1S OR 3RD PARTIES THIS ROLE WILL BE ONSITE 4-5 DAYS PER WEEK IN NYC. Fast-paced Managed Services Provider needs a Microsoft 365 to work on client projects. This is a long-term contract, likely contract-to-hire. Must be willing to handle basic IT support duties when there are no network projects on the calendar. Tenant Architecture — Start New or Reconfigure • Define tenant structure, domain configuration, admin role hierarchy, and governance framework before any user provisioning begins, • Establish licensing architecture — map E3/E5 tiers and add-on licenses to actual client security and compliance requirements; eliminate waste, • Design and enforce naming conventions, group policy, and organizational unit structure that scales as client environments grow, • Set security baselines aligned to CIS Benchmarks and Microsoft Secure Score; document deviations with business justification, • Conduct architecture reviews of existing tenants; produce gap assessments and remediation roadmaps Identity Architecture — Entra ID and Hybrid Identity • Own the identity model end to end: Entra ID (Azure AD) design, hybrid identity with on-premises Active Directory synchronization, SSO configuration, and Privileged Identity Management, • Design Conditional Access policy frameworks — device compliance requirements, location-based controls, session policies, and risk-based authentication, • Architect MFA enforcement strategy including DUO integration and phased rollout across managed and unmanaged device populations, • Configure and govern external identity — guest access policies, B2B collaboration controls, and cross-tenant access settings, • Design RBAC frameworks for client administrative teams; enforce least-privilege across all admin roles Security Architecture — M365 Defender Suite and Compliance • Architect and configure Microsoft Defender for Office 365 — anti-phishing policies, safe links, safe attachments, attack simulation training, and threat intelligence integration, • Design and implement Microsoft Purview governance: data classification taxonomy, sensitivity labels, DLP policies, retention schedules, and eDiscovery readiness, • Own email authentication architecture — SPF, DKIM, and DMARC configuration, validation, and ongoing monitoring across client domains, • Configure and maintain Mimecast policy frameworks as a layered security control alongside native M365 defenses, • Lead M365 tenant security audits using tools including Prowler and Microsoft Secure Score; produce findings reports and drive remediation to closure, • Design network perimeter integration — Entra ID connectors to Palo Alto for device-group-based conditional access; coordinate with network engineering team Migration Architecture — On-Premises to Cloud • Lead the full architecture of on-premises Exchange to Exchange Online migrations: hybrid coexistence design, namespace planning, migration batching strategy, and cutover sequencing, • Architect SharePoint Online and OneDrive migrations from file servers and on-premises SharePoint; define permission model, site architecture, and external sharing policy before data moves, • Own pre-migration assessment — identify legacy dependencies, archive mailbox complexity, and third-party integration conflicts that affect migration timeline, • Direct migration tooling selection and execution — BitTitan MigrationWiz and equivalent platforms; own quality validation at each phase, • Produce client-facing migration plans, change control documentation, and rollback procedures; own stakeholder communication throughout Endpoint and Device Architecture • Design Microsoft Intune enrollment and compliance policy frameworks — Windows, macOS, iOS — aligned to Conditional Access requirements, • Architect application deployment and update management strategy through Intune; integrate with Autopilot for zero-touch provisioning, • Configure Apple Business Manager and Apple Push Notification certificate management for mobile device environments Practice Leadership and Knowledge Transfer • Serve as the architectural escalation point for the M365 practice team, • Document architecture decisions, configuration standards, and design patterns in a reusable internal knowledge base, • Mentor mid-level M365 engineers on security architecture, platform governance, and design methodology Required Experience • 7+ years of Microsoft 365 experience with at least 3 years in an architect or senior design role, • Multiple greenfield M365 tenant builds delivered end-to-end — from initial design through user cutover — in a multi-client environment, • At least 3 completed on-premises Exchange to Exchange Online migrations including hybrid coexistence configuration, • Deep, hands-on expertise with Entra ID, Conditional Access policy design, and hybrid identity architecture, • Demonstrated ownership of M365 security architecture — Defender for Office 365, Purview/Compliance Center, DLP, and sensitivity labeling, • Proficiency in PowerShell for M365 architecture automation, tenant auditing, and reporting, • Experience designing and validating SPF, DKIM, and DMARC configurations across multiple client domains, • Track record of producing architecture documentation — design decisions, gap assessments, remediation roadmaps — that non-technical stakeholders can act on Preferred Qualifications • Microsoft Certified: M365 Enterprise Administrator Expert (MS-102), • Microsoft Certified: Identity and Access Administrator (SC-300), • Microsoft Certified: Information Protection and Compliance Administrator (SC-400) or Azure Security Engineer (AZ-500), • Experience with Mimecast policy architecture in conjunction with native M365 security controls, • Familiarity with Lepide, CloudAlly, or equivalent M365 auditing and backup platforms, • Exposure to Microsoft Copilot deployment governance and AI integration policy design, • MSP background with financial services or regulated-industry client base #PRITechJobs

Job Description Job Description - IT Manager, TWST Events Brief Description The IT Manager manages secure access to company systems, oversees technology assets, supports core enterprise platforms, and serves as the organization’s in-house technical support helpdesk. The role advances objectives in security, compliance, efficiency, and financial stewardship—helping meet access control requirements, reduce risk, optimize IT costs, and ensure enterprise systems meet business needs. The IT Manager supports 75-100 employees across all departments, works closely with Operations, Finance, HR, and Compliance, and reports to the Director of Operations. Duties and Responsibilities Access Control & License Management • Process and track user access and license provisioning, modification, and revocation across scoped enterprise systems in alignment with company policy., • Maintain complete and review-ready audit trails of access and license activity., • Support periodic access and license reviews, escalating exceptions or irregularities to IT leadership for resolution. IT Asset & Endpoint Lifecycle Management • Manage the full lifecycle of company IT assets - from procurement and deployment through reprovisioning and decommissioning - to ensure accurate inventory, secure handling, and cost-effective utilization through coordinated purchasing and vendor partnerships., • Maintain audit-ready asset records and support vulnerability tracking, patch coordination, and compliance with security and lifecycle policies., • Manage endpoint provisioning and offboarding workflows in alignment with Finance, HR, and IT leadership to ensure proper access, configuration, and asset recovery. Enterprise Systems & Technical Support • Serve as the organization’s in-house helpdesk, providing technical assistance to staff for hardware, software, and system access issues., • Support the configuration and daily operation of core enterprise platforms in coordination with system owners and vendors. Education and Experience • Bachelor’s degree in Information Technology, Business, or related field; or 2–3 years of equivalent experience in IT management or 4-6 years of experience in support, operations, or coordination., • Familiarity with enterprise systems (e.g., Zoom, HubSpot) and a willingness to learn., • Experience handling technology assets or user account administration is a plus., • Exposure to compliance frameworks such as SOC 2 is helpful but not required., • Certifications such as CompTIA Security+ are a plus but not required for this role. Key Skills and Competencies • Attention to Detail – Maintains accurate records and meets deadlines., • Trustworthiness – Manages sensitive data with professionalism and confidentiality., • Process & Compliance – Adheres to IT, security, and compliance procedures. Key Performance Indicators (KPIs) • Access and asset records are maintained accurately, aligned with policy, and audit-ready., • IT hardware and support requests are fulfilled promptly and within budget., • Devices and endpoints maintain secure configurations in line with company policy, with vulnerabilities tracked and remediated promptly. Location & Salary Range This role requires regular in-person presence at TWST’s New York City headquarters and New Jersey warehouse to manage IT infrastructure, provide local user support, and maintain company technology assets. The expected on-site schedule is two days per week in New Jersey and one day per week in New York City, on average. When on-site presence is not required, the role may be performed remotely, provided that business needs and response times are met. Position Details Job Title: IT Manager Employment Type: Exempt Full-Time Location: New York, New Jersey, Hybrid Reports to: Director of Operations Class: TWST Group Department: Operations Indirect or Direct: Indirect Effective Date: January 1, 2026 Direct Reports: None Compensation & Benefits Base pay: $78,000 - $92,000 / year (within market rate for the role) Bonus: Discretionary Eligible - Annual based on company and individual performance Benefits: • Employer sponsored Medical, Dental and Vision plans, • 401K Employee contribution plan (no match), • Employer paid Professional Development, • Time Off: 3 Weeks Vacation 6.5 Sick Days, • Parental Leave, • Ancillary Benefits: LTD, Voluntary Life insurance and Voluntary Insurance Plans including, critical illness, hospital and legal insuranceCompany Descriptionhttps://twstevents.com/https://twstevents.com/

Job Description We are looking for a Mobile Device Management Consultant to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Role: KEY RESULT AREAS (Activities scheduled in the project) • Requirements gathering from Customer on MDM (iOS, Android and Windows), • Design, Implementation and Administration of MDM Infrastructure (Hybrid or Cloud) using Workspace One (Airwatch), • Create and / or review HLD, LLD, SMTD, SOP and Test Cases documents for the solution, • Should be able to manage and administer Device Management, Application Management (mandatory or make it available for user), Content Management and Email Management Profile: • Strong knowledge on Apple DEP, VPP and Enterprise Connect implementation, • Has good understanding of how Certificate Authority works, • Configure VMware Workspace ONE to support Mac at Emerson, • Experience in preparing video self-service platform for all users, Windows and Mac, • Hand on experience setting up Apple Business Manager, • Experience in setting up communications and controls for migrating existing Macs to management, • Expertise and knowledge on firewall ports to open to allow Apple Push Notification Service (APNS) and other necessary connections for Mac users, • Set up a zero-touch provisioning workflow for all new Macs using Insight as the reseller, • Experience in setting up configuration profiles in alignment with Apple best practices for configuration profiles., • Build, and test the updated configuration of Workspace ONE for management of Macs with Emerson and the deployment of configuration profiles.

Job DescriptionJob Title: Senior Consultant Job Summary We are seeking a skilled VMware Cloud Foundation (VCF) Design & Deployment Consultant responsible for implementing and deploying enterprise cloud infrastructure solutions. This role focuses on executing architecture designs, performing system build and integration, and ensuring successful deployment within customer environments. The ideal candidate combines strong hands-on technical expertise with effective client-facing communication skills. Key Responsibilities • Deploy and configure VMware Cloud Foundation (VCF) environments, including management and workload domains., • Implement core components such as vSphere, vSAN, NSX, and SDDC Manager as part of the software-defined data center (SDDC) stack., • Execute deployment plans, configure networking and storage policies, and validate system integration., • Collaborate with solution architects to ensure deployments align with design specifications and best practices., • Troubleshoot deployment and configuration issues, performing root cause analysis and escalation when required., • Develop and maintain technical documentation, including configuration guides, runbooks, and operational procedures., • Support customer teams during initial deployment (Day-1) and ongoing operations (Day-2)., • Participate in knowledge transfer sessions and provide technical guidance to stakeholders.Required Skills & Experience, • 5+ years of experience in VMware technologies, preferably in consulting or professional services., • Hands-on experience with VMware Cloud Foundation deployments and lifecycle operations., • Strong expertise in:, • vSphere (virtualization and VM management), • vSAN (software-defined storage), • NSX (network virtualization and security), • SDDC Manager (automation and lifecycle management), • Experience with management domain deployment and workload domain configuration., • Knowledge of network configuration, storage policies, and cluster setup., • Basic scripting or automation skills (e.g., PowerCLI, Python, or similar)., • Strong troubleshooting and problem-solving abilities., • Excellent communication and collaboration skills for customer-facing engagements.

Job DescriptionJob Title: Senior Product Manager – Salesforce CRM Location : Hybrid Compensation : 50-60$/Hr on C2C/1099 Work Authorization: GC, USC Position Summary We are seeking a Senior Product Manager to lead the strategic vision, product roadmap, and enterprise adoption of Salesforce CRM and Analytics across our healthcare payer ecosystem. This role will serve as the bridge between business strategy and technology delivery—driving platform optimization, data-driven decision-making, and customer engagement across Sales, Service, and Care Management functions. You will work cross-functionally with business stakeholders, data teams, engineering, and Salesforce developers to define and deliver scalable, compliant, and actionable solutions across Salesforce Sales Cloud, Service Cloud, and CRM Analytics (formerly Einstein Analytics). The ideal candidate brings strong experience in Salesforce strategy and governance, exceptional data fluency, and a deep understanding of healthcare payer operations. Key Responsibilities · Define and own the Salesforce CRM and Analytics product strategy aligned with enterprise objectives, focusing on payer-specific use cases (e.g., provider engagement, member support, care management, sales enablement). · Translate business priorities into a clear Salesforce product roadmap, including data modeling, advanced reporting, dashboarding, and analytics solutions. · Lead platform governance and standards, ensuring consistency, scalability, and alignment with security, compliance (e.g., HIPAA), and enterprise architecture. · Oversee development of advanced dashboards, reports, and storytelling features in Salesforce CRM Analytics, leveraging SAQL, lenses, and datasets to support executive and operational decision-making. · Partner with business and technical stakeholders to gather requirements and prioritize high-impact use cases across Sales, Service, and Operations. · Lead strategic data integration initiatives, ensuring seamless connectivity between Salesforce, Snowflake, legacy systems, and external data sources. · Collaborate with Salesforce developers and architects to define scalable solutions using Apex, LWC, SOQL, Async Apex, Visualforce, and automation tools (Flows, Process Builder). · Champion data governance, access control, and compliance policies on the Salesforce platform, working closely with InfoSec and Data Privacy teams. · Establish and track key KPIs and adoption metrics, ensuring continuous improvement in platform usability, data quality, and reporting accuracy. · Serve as a thought leader on CRM analytics and Salesforce innovation, identifying opportunities to leverage emerging features, AI capabilities, and platform enhancements. Required Qualifications · 7+ years of product management or platform ownership experience, with at least 4 years focused on Salesforce CRM and analytics in a large enterprise environment. · Experience in healthcare payer organizations with a strong understanding of payer business processes (e.g., member engagement, provider contracting, care coordination). · Proven track record of leading cross-functional teams to deliver enterprise-grade Salesforce solutions, including Sales Cloud, Service Cloud, and CRM Analytics. · Proficiency in Salesforce CRM Analytics (SAQL, dataflows, lenses, datasets, and dashboards), as well as a solid grasp of data visualization best practices. · Hands-on understanding of Salesforce configuration and customization tools, including Apex, LWC, Flows, and security/sharing settings. · Deep understanding of data modeling, ETL processes, and CRM data integration with systems like Snowflake or other third-party platforms. · Strong communication, stakeholder engagement, and executive presentation skills. · Experience implementing and maintaining Salesforce platform best practices, with a focus on scalability, compliance, and governance. Preferred Qualifications · Salesforce certifications (e.g., Salesforce Certified Administrator, Platform App Builder, or CRM Analytics & Einstein Discovery Consultant) · Familiarity with payer-specific analytics use cases, including risk stratification, member segmentation, or provider network performance. · Experience managing Salesforce COEs (Centers of Excellence) or participating in platform governance boards. · Exposure to AI/ML capabilities within Salesforce CRM Analytics or roadmap planning for advanced predictive models. Education · Bachelor’s degree in Computer Science, Data Science, Business, or Healthcare Administration required. · Master’s degree or equivalent experience in Product Management, Health Informatics, or Data Analytics preferred.

Job Description At Wilson Elser, we are redefining what it means to work at a national law firm. With more than 1,400 attorneys across 46 offices nationwide, we are recognized among the top 100 law firms by The American Lawyer and ranked #36 in the National Law Journal's survey of the nation's largest law firms. Our continued success is built on a culture of collaboration, innovation, client service, and mutual respect. We are committed to fostering an environment where employees are empowered to grow their careers, contribute meaningfully, and thrive professionally. The Position We're looking for a Senior Network Engineer to own and evolve our enterprise network across multi-site and cloud environments. You'll be a key technical voice shaping infrastructure strategy, driving security posture through zero-trust principles, and ensuring high availability for business-critical systems — all while working remotely on a collaborative, senior-level team. Key Responsibilities Design & Architecture • Architect scalable, resilient network solutions including routing/switching, SD-WAN, firewalls, VPN, QoS, and zero-trust segmentation., • Define requirements, evaluate technologies, and lead infrastructure changes from design through implementation., • Develop and maintain business continuity and disaster recovery plans for all network components. Operations & Maintenance • Perform proactive maintenance — patching, upgrades, tuning, and health monitoring across the networking estate., • Manage vulnerability findings and vendor security advisories for network equipment and systems., • Maintain accurate network documentation, configuration baselines, and topology diagrams., • Own and resolve network-related incidents and service requests, driving issues to resolution. Collaboration & Strategy • Partner with security, infrastructure, and application teams to support firm-wide initiatives., • Evaluate emerging technologies and translate their impact into actionable recommendations., • Serve as a technical mentor and backup resource across the Network Engineering team., • Communicate clearly with technical and non-technical stakeholders at all levels. Qualifications • 10+ years of hands-on network engineering experience across multi-site enterprise environments, • Bachelor's degree in Computer Science, Information Technology, or a related field — or equivalent professional experience., • Palo Alto Firewalls - Production deployment, policy management, and troubleshooting of Palo Alto NGFW (Panorama experience a strong plus)., • Cisco ACI - Hands-on experience with Nexus 9300/9000 series in ACI mode — fabric design, EPG/contract configuration, and troubleshooting., • Proven ability to architect, implement, and troubleshoot complex, multi-vendor network infrastructure., • Strong documentation habits — you leave networks better documented than you found them., • Ability to translate ambiguous business requirements into clear, implementable technical designs., • Excellent communication skills — comfortable presenting to both engineers and executives., • Strong project management instincts with the ability to juggle multiple workstreams independently., • A collaborative, team-first mentality balanced with the ability to drive work autonomously., • Routing & Switching, • Deep expertise in enterprise routing protocols (OSPF, BGP) and switching (VLANs, port channels, spanning tree, QoS) across multi-site environments., • Cisco certification at the professional or expert level (CCNP, CCDP, or CCIE) strongly preferred., • Experience in professional services, financial services, or legal industry environments., • Familiarity with network automation tooling (Ansible, Python/Netmiko, Terraform for network infra)., • Experience with public cloud networking (AWS, Azure) and hybrid connectivity patterns., • Exposure to Panorama for centralized Palo Alto management at scale., • Core Networking, • SD-WAN (Silver Peak / HPE Aruba EdgeConnect) — deployment, policy, and optimization, • DMVPN, IPSec VPN, and secure remote access architectures, • Load balancing (Citrix NetScaler / ADC) — configuration, SSL offload, and health monitoring, • Wireless networking via Cisco Meraki — deployment, RF planning, and troubleshooting, • Network tapping and packet capture solutions for visibility and forensics, • Security & Zero Trust, • Zscaler (ZIA/ZPA) — implementation, policy configuration, and troubleshooting, • ACL development and firewall policy lifecycle management, • Zero-trust network segmentation principles and implementation, • WAF configuration and proxy infrastructure, • Collaboration & Voice, • Cisco Call Manager (CUCM) and Unity Connection — administration and troubleshooting, • Network monitoring and management platforms (SolarWinds, PRTG, or equivalent) Wilson Elser offers a competitive salary and benefits package designed to support our attorneys both professionally and personally. A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. Final salary wages offered may be outside of this range based on other reasons and individual circumstances. This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Salary Range: $135,000—$150,000 USD Why Should You Apply? • Benefits: Outstanding benefits package, including 401k match and generous PTO plan, • Career Growth: Ample opportunities for professional development and advancement, • Employee Perks: Access to corporate discount plans and other benefitsWilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at talentacquisition@wilsonelser.com.Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law. Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here.California Residents may review our CCPA notice for applicants and employees here.#ZR

We're looking for a Principal Product Manager to own the end-to-end product definition of Lifecycle Care in market — including the supported product configuration catalog and our enterprise integration strategy.

Job DescriptionJob Title: Marketing & Communications - Marketing Director Location: New York, NY Position Type: Contracted - 7/1/2026 - 1/3/2027 Work Type: Hybrid – 3 Days in office and 2 days remote Pay Range: $40/-hr to $45/-hr on W2. JOB ID: 14943-1 Note: EST business hours, with flexibility to accommodate global (GMT+1, PST) business needs Daily Responsibilities: • Co-manage community on our social channels (2-hour time slot) across LinkedIn, Facebook, Instagram, X, Threads, and YouTube — including monitoring, responding, and flagging sensitive or escalation-worthy content, • Assess and route escalations as needed, • Review and approve or reject incoming content requests from cross-functional teams against editorial standards, brand voice, and the monthly publishing governance framework, • Maintain and update the editorial calendar, making real-time adjustments to reflect shifting priorities, approvals, and contributor timelines, • Actively source and follow up on content from internal contributors to keep the publishing pipeline on track, • Monitor official social accounts across platforms and maintain an ongoing inventory of accounts across the enterprise social landscape Weekly Responsibilities: • Write and develop LinkedIn content for C-suite executives, managing approval workflows and scheduling, • Review inbound executive post requests, providing strategic guidance on timing, framing, • 1:1 with direct report, • Weekly sync with Sprinklr team to manage platform operations, • Bi-weekly sync with LinkedIn team to stay current on product updates, algorithm changes and campaign management, • Bi-weekly executive support meeting with other team to align on content priorities and upcoming needs, • Review paid social campaigns and make optimization decisions, • Update paid social campaign tracker to maintain accurate visibility, • Build and launch new paid campaigns as needed, including audience setup, creative briefing, and platform configuration, • Develop organic content as needed across formats and topics, • Enforce the monthly publishing governance framework, • Drive LinkedIn employee advocacy expansion, including developing activation strategies, and measuring impact Monthly Responsibilities: • Conduct full review and QA of the monthly organic social performance report, ensuring accuracy before stakeholder distribution, • Present the monthly performance report to stakeholders and content contributors, translating data into editorial recommendations and strategic direction for the following month, • Produce individualized monthly social performance snapshots for executives, • Lead monthly content planning sessions with executive support staff to build out the following month's calendar, • Deliver paid social campaign performance reporting as needed, • Design and lead social media trainings for internal teams and brokers, • Present in the Broker Cohort Program (1–2x per month) as part of a structured multi-session LinkedIn education curriculum, • Attend IMAC meeting and present on paid social performance and strategy as needed, • Attend monthly Content Planning meeting with cross-functional stakeholders, • Develop and execute executive and thought leadership content tied to flagship Content Marketing report launches, including sequencing strategy across corporate and individual accounts, • Meet with line-of-business account managers to align social strategy and upcoming initiatives Skills and Qualifications: • Platform Proficiency:, • Sprinklr (publishing & reporting, community management, social listening), • LinkedIn Analytics, • LinkedIn Campaign Manager, • Meta Ads Manager, • Video span (video editing) Stakeholder and Relationship Management: • Ability to manage C-suite and interface as a trusted partner, • Experience managing competing content priorities across multiple lines of business, corporate functions, and C-suite stakeholders simultaneously, • Skilled at enforcing governance frameworks and editorial standards, • Regular interface with platform partners (LinkedIn, Sprinklr) Content Editorial: • Executive ghost-writing for C-suite leaders, • Editorial oversight of a high-volume global B2B social channel, • Ability to translate complex business topics into clear, audience-first social content, • Experience developing structured content education programs, • Comfortable with content creation, including video Paid Social: • End-to-end campaign management across LinkedIn, Meta and YouTube, • Experience managing campaigns across multiple concurrent business priorities and budget lines Analytics and Reporting: • Analytics and reporting, • Monthly organic and paid performance reporting with executive-level distribution, • Ability to derive editorial strategy from performance data, and make recommendations accordingly Additional Considerations: • Accessible to NYC office at 200 Park Monday through Thursday, • EST business hours, with flexibility to accommodate global (GMT+1, PST) business needs, • Well-versed in project management across multiple teams and functions, • Ability to assess crisis and escalation needs in real time About Us: Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU. IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/. Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility. Powered by JazzHR qTVNouKS1S

Job Description Building a Brand Starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Location: New York. This is a hybrid role, must live in the NY tri state area and be able to go into office. Learn more at www.firstagency.com What You Would Get To Do The HR Systems Manager will play a key role within the IT organization, collaborating closely with the People & Culture (P&C) team to define and execute the strategy for core HR platforms (BambooHR, UKG, Greenhouse, Docebo). This role is responsible for the ongoing systems management, as well as contributing to the evaluation, selection and implementation of future HR technologies. The ideal candidate will have a strong systems mindset and a passion for enhancing automation, efficiency, and reducing manual efforts across the business. This position also involves managing vendor relationships and coordinating with third-party consultants, serving as a critical link between IT and People & Culture. The role also requires flexibility to occasionally work outside of traditional office hours, depending on demand and production requirements. Your Contributions Human Resources Information System (HRIS) • Build and maintain relationships with vendors and external consultants to manage delivery of services (e.g. feature updates, system support, etc.)., • Provide training across P&C teams to ensure understanding of how the systems work and how to use it efficiently and effectively., • Collaborate with the Encore team responsible for HR Technology to ensure changes are communicated and tested., • Collaborate with P&C to enhance processes and system controls, aiming to improve efficiency and overall operational effectiveness., • Partner with IT Operations to automate and maintain user accounts and roles for HR systems., • Evaluate and prioritize improvements and issue resolutions based on stakeholder feedback and overall business impact., • Maintain API and/or low-code HRIS integrations across systems., • Maintain a detailed log of all open items, including updates, reported bugs, fixes, and pending enhancements and proactively support the resolution and closure of outstanding issues by coordinating with relevant teams., • Build and improve reports within the existing systems to ensure accuracy and efficiency., • Work with Data + Insights and Data Governance to define data/metrics needed for P&C dashboards across systems. Applicant Tracking & Learning Management Systems • Serve as the primary point of contact for managing Applicant Tracking and Learning Management Systems, including vendor relationship management., • Build new reports and enhance existing ones to support data-driven decision-making., • Effectively monitor and maintain system license usage., • Develop and maintain any API or low-code integration across all systems., • Continuously work with P&C to improve the overall processes and controls to enhance system efficiency and user experience. What We Are Looking For • Bachelor's Degree preferred, • Position requires more than 8-10 years of experience, • Knowledge of and experience with HRIS, ATS, and LMS systems and functionality (e.g., BambooHR, UKG, Greenhouse, Docebo), • Experience with 1-2 implementations of an HRIS system (preferably UKG, Workday, SuccessFactors), • Experience working with vendors and third-party technology partners, • Multiple (5+) years of relevant experience with HR systems in a global enterprise, • Configuration of design templates, development work and customization of HRIS, ATS, and LMS systems, • Strong initiative with an appetite to learn and develop, • Strong attention to detail and the ability to see jobs through to completion, • Ability to prioritize work and meet deadlines with excellent planning and organizational skills, • Ability to successfully work under pressure and deliver change, • Ability to work both independently, and within a team, and a strong team player At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth • Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure, • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $116,000.00 - $135,000.00. This role is also eligible for an annual discretionary bonus. Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-hybrid #LI-MV2 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Job Title: Senior Project Manager – Vulnerability Remediation (Healthcare Domain) Location: Onsite Experience: 10–15+ years Employment Type: Contract Rate: 60-65$/Hr. Role Summary The Senior Project Manager will lead and manage large-scale vulnerability remediation programs across healthcare application portfolios and infrastructure systems. This role will ensure timely identification, prioritization, and remediation of Critical and High vulnerabilities aligned to regulatory and compliance requirements (HIPAA, HITECH, CMS, HITRUST). The candidate must have hands-on experience driving remediation activities for both application development (code, libraries, APIs, and platform vulnerabilities) and infrastructure (patching, server configuration, network, and cloud security issues). Key Responsibilities • Lead end-to-end program execution for vulnerability remediation related to applications, databases, servers, cloud environments, and legacy healthcare platforms., • Prioritize and track remediation of CVITs, VITs, vulnerabilities in code, patch deployments, and configuration fixes across technical teams., • Work with security, DevOps, application development, enterprise architecture, and infrastructure teams to systematically remediate scan findings., • Conduct backlog grooming, sprint planning, release coordination, and delivery tracking for remediation activities., • Analyze vulnerability scan reports and dashboards from tools such as Qualys, Tenable, Rapid7, CrowdStrike, Microsoft Defender, etc., • Develop remediation plans aligned to exposure of PHI/PII, severity, exploitability, and system criticality., • Prepare and present weekly status decks, risk registers, and executive scorecards for senior leadership and audit teams., • Oversee SOW deliverables, team onboarding, cross-shore coordination, and stakeholder alignment., • Ensure remediation governance, compliance documentation, and closure of cyber audit findings., • Develop and refine remediation SLAs, prioritization models, RAID logs, and approval workflows involving business, security, and IT stakeholders. Required Skills & Qualifications • 10+ years of IT project or program management experience, including 5+ years dedicated to security or vulnerability remediation., • Must have experience managing both application development and infrastructure-related vulnerabilities, including:, • Code vulnerabilities (OWASP, dependency issues, API weaknesses, encryption gaps), • Infrastructure vulnerabilities (OS patching, server hardening, cloud misconfigurations, IAM issues), • Deep understanding of healthcare systems and PHI security risks., • Strong knowledge of healthcare compliance frameworks such as HIPAA, HITECH, HITRUST, NIST CSF, CMS., • Experience working in distributed delivery models with offshore/onshore teams., • Proficient in Agile, Scrum, and hybrid methodologies., • Excellent communication, stakeholder influencing, and senior leadership reporting capabilities., • Familiarity with SQL, cloud platforms (Azure/AWS), CI/CD pipelines, and DevSecOps practices. Preferred Certifications • PMP, CSM, SAFe, • CompTIA Security+, CISSP, CISM, • HITRUST or healthcare security certifications (preferred) Healthcare Domain Experience (Preferred) • Payer systems (Medicaid, Medicare, Marketplace, Commercial), • Claims processing, provider data, enrollment, pharmacy, member access systems, • Legacy remediation involving .NET, Java, SAP, Oracle, Salesforce Health Cloud, and Data Hub environments Key Success Metrics • Reduction in Critical/High vulnerability backlog, • SLA compliance for remediation (30/60/90-day closure), • Audit remediation closure rate, • Legacy backlog risk reduction, • Operational readiness and stability for healthcare systems

Job Description Staff Product Manager, AI PlatformThe Opportunity: Define the Future of Agentic AI in the Enterprise Invoca is an AI-powered revenue execution platform that brings together marketing, commerce, and contact center teams to turn every customer interaction into measurable, profitable growth. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture. By revealing intent across voice, SMS, and digital channels, Invoca helps enterprises drive better customer experiences, increase revenue, and operate with confidence at scale. We are a fast-growing company defined by a strong product culture, deep technical ambition, and a commitment to building AI systems that are reliable, transparent, and outcome-driven. Join us to build the core intelligence layer for one of the most innovative enterprise platforms in the market.Build the Foundation for Agentic AI at Scale Invoca is building a shared AI Platform that powers every AI-driven product and every agentic experience we continue to deliver. This foundational platform is the execution layer behind Voice AI, SMS Agents, Signals, Scoring, and emerging copilots. This is a rare and critical opportunity to define how agentic AI actually runs in production inside an enterprise SaaS company. You will own the execution layer—from orchestration and context to governance, evaluation, and developer experience. Your work will determine not just what Invoca's AI can do, but how safely, consistently, and efficiently it does it at scale.The AI Platform Team The AI Platform team builds the shared systems that empower product teams across Invoca to ship AI-powered experiences with confidence. We operate at the intersection of infrastructure, applied AI, and product design, focusing on: • Agent execution and orchestration, • Context management and grounding, • Evaluation, observability, and quality control, • Governance, safety, and multi-tenant isolation, • Developer and product experiences that scale across teams Our success is measured by the leverage we create: how many teams can build on the platform, how safely they can innovate, and how quickly high-quality AI experiences reach customers.Your Role and Impact As a Staff Product Manager, AI Platform, you will own the product vision and roadmap for Invoca's agentic AI platform—the foundational layer that runs, governs, and evolves AI agents across channels and products. This role requires deep technical judgment and a strong systems mindset. You will focus on the architectural and experience boundaries of the platform, not just a single AI feature or agent. You will operate as a senior individual contributor reporting to the VP of Product, with broad influence across engineering, data, security, and product teams. Success requires strong systems thinking, platform judgment, and the ability to balance cutting-edge innovation with enterprise-grade trust.What You'll Be Doing (Key Responsibilities) • Drive Strategy: Own the end-to-end product strategy and roadmap for Invoca's AI Platform, aligning technical foundations with company-level AI principles around reliability, safety, and measurable outcomes., • Define Execution: Establish how AI agents execute in production, including orchestration patterns, tool invocation semantics, context handling, and behavior across asynchronous and real-time environments., • Architect Contracts: Establish clear, durable platform contracts—APIs, configuration schemas, versioned artifacts—that make agent behavior portable, governable, and scalable across products and channels., • Partner for Scale: Collaborate deeply with AI engineering and data teams to translate agentic patterns into reliable systems, making principled tradeoffs across reasoning quality, latency, cost, and operational complexity., • Enable Adoption: Drive standardization through paved roads, golden paths, SDKs, and shared components that reduce bespoke implementations and accelerate internal adoption., • Enforce Quality: Define and enforce platform-level quality, safety, and governance mechanisms, including evaluation workflows, promotion gates, observability, Role-Based Access Control (RBAC), and auditability., • Shape Experience: Shape the developer and product experience for building, testing, debugging, and operating AI agents, ensuring the platform is intuitive, debuggable, and trusted by internal teams., • Guide Evolution: Guide the evolution from an internal platform to a product-grade system, informing customer-facing configuration and studio experiences without compromising guardrails, privacy, or reliability., • Make Build/Buy Decisions: Evaluate build vs. buy decisions for foundational AI infrastructure and guide vendor integrations behind stable, well-defined platform contracts., • Measure Success: Define success metrics for the AI Platform and continuously measure impact through adoption, reuse, quality, performance, and cost efficiency., • Stay Current: Stay current on advancements in agentic AI, orchestration frameworks, and evaluation best practices, translating signal into pragmatic product decisions rather than chasing hype. What You'll Bring (Core Qualifications) • Experience: 8+ years of product management experience, with meaningful time spent building platforms, infrastructure, or developer-facing products used by other teams., • Technical Foundation: Background in engineering, computer science, or equivalent hands-on experience building and operating complex software systems., • System Knowledge: Strong systems-level understanding of AI-powered and distributed systems, including LLM-based agents, multi-step workflows, retrieval, and tool calling—sufficient to reason about execution models and failure modes without writing production code., • Contract Definition: Demonstrated experience defining and scaling platform contracts, including APIs, configuration models, versioning strategies, and lifecycle management., • Governance & Standards: Proven ability to introduce standards, governance, and quality controls in ways that accelerate product velocity rather than constrain it., • Quality Focus: Deep appreciation for evaluation, observability, and regression testing as first-class requirements for AI systems., • Enterprise Awareness: Experience operating in enterprise, multi-tenant environments where privacy, security, compliance, and auditability are core design constraints., • Developer Empathy: Strong instincts for developer experience, including the use of golden paths, tooling, and defaults to drive adoption and reduce fragmentation., • Tradeoff Mastery: Track record of making hard tradeoffs across latency, cost, quality, and reliability in complex, distributed systems., • Influence: Exceptional communication and influence skills, with the ability to align engineering, data science, product, and Go-To-Market (GTM) stakeholders around shared platform goals. Desirable, But Not Required • Experience with agentic AI frameworks (e.g., LangChain, LangGraph, ReAct-style systems) or standardized tool invocation models (e.g., MCP)., • Familiarity with real-time systems such as voice, streaming, or low-latency inference., • Background in enterprise SaaS or compliance-heavy domains. Location & Inclusion • Location: This role is remote and open to candidates located in the United States and Canada only. While visa sponsorship is not available, transfers will be considered., • Diversity, Equity & Inclusion: Invoca is committed to building an inclusive culture that values diverse perspectives and experiences. We are proud to be an equal opportunity employer and do not discriminate based on race, color, ancestry, religion, gender identity, sexual orientation, age, or disability. 📍 Location This is a remote-first role. We are currently hiring in the following locations: 📍 United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Canada: Toronto (AI/ML technical roles only) Candidates must be based within ~2 hour drive of these areas. Occasional business travel may be required. Salary, Benefits & Perks: At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country's laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca's success through stock options., • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 12 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more., • Position Base Range - Salary Range $140,000-$208,000 / plus bonus potentialDEI Statement We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Job DescriptionTitle: Senior Tech Lead Support Location: New York Garan Incorporated is a Berkshire Hathaway subsidiary that manufactures and sells children’s apparel, with global offices across the United States, Asia, and Central America. Garan is seeking a Senior Tech Lead Support professional based primarily in New York who will collaborate with Tech Services Support teams globally. The role provides hands‑on end‑user support for desktop and laptop systems in a mixed Windows and Mac environment, supports users across Garan locations, promotes best practices for endpoint support, and enables the effective use of modern productivity and AI tools through automation and continuous improvement. The Senior Tech Lead Support is employee‑experience focused and serves as a subject matter expert, communicating effectively with users at all levels of the organization, including senior leadership. Success in this role requires initiative, collaboration with the Help Desk Manager, and strong partnership across the broader technology organization. This position is ideal for a professional with leadership potential, curiosity, and a collaborative mindset, who is committed to delivering high‑quality user support and technical expertise within their areas of responsibility. Duties and Responsibilities • Provide hands‑on end‑user support for Windows and Mac desktops, laptops, and peripherals via phone, email, remote‑assistance tools, and onsite support., • Administer and support macOS hardware and operating systems, including Apple product integration within a mixed Windows/Mac environment., • Install, image, configure, upgrade, repair, and maintain endpoint hardware, operating systems, applications, and security tools., • Deploy and manage software updates, patches, and upgrades across Mac and Windows endpoints., • Support and troubleshoot Microsoft 365 applications and approved productivity tools; deliver end‑user training and documentation as needed., • Support and troubleshoot AI‑powered tools and platforms; leverage AI and automation to improve troubleshooting, documentation, and support efficiency., • Use ServiceNow to manage incidents, requests, problems, and changes; document resolutions and ensure tickets meet SLA requirements., • Track, analyze, and report ticket trends and recurring issues using ServiceNow reporting., • Maintain accurate asset, lifecycle, inventory, and configuration records, including CMDB updates and spare‑parts inventory., • Recommend and help implement system and technology improvements to enhance reliability, security, and user experience., • Provide remote support to users at other Garan locations and participate in help desk rotation, including after‑hours or weekend support as required., • 5 days in-office with occasional after hours and weekend support shifts, • Limited travel to other Garan offices (as needed) Preferred Qualifications • Experience supporting Microsoft Exchange and enterprise business applications., • Experience using Microsoft Copilot or similar tools to improve end‑user productivity and workflows., • Experience with mobile and endpoint management solutions (MDM/UEM)., • Comfortable supporting and communicating with senior leadership and C‑level executives., • Experience supporting Microsoft Teams and Zoom meetings, including conference room hardware (e.g., Neat Bar)., • Experience onboarding new users. Knowledge, Skills, and Abilities • Strong knowledge of macOS administration, imaging, and directory services., • Experience supporting Windows 10/11 and Microsoft 365 applications., • Strong understanding of AI technologies and their application in end‑user support., • Experience with Mac MDM tools; Kandji and Jamf, • Basic TCP/IP troubleshooting skills., • Working knowledge of Adobe Creative Cloud., • Experience supporting high‑end color printers., • Working knowledge of remote connectivity tools (e.g., RDP, VPN)., • Strong understanding of hardware and software asset management practices., • Advanced knowledge of PC and Mac operating systems and hardware., • Strong working knowledge of ServiceNow ITSM, including ticket lifecycle and workflows., • Familiarity with ServiceNow CMDB and IT asset management practices., • Strong communication skills and the ability to work effectively with employees at all levels., • Ability to work independently with minimal supervision and adapt to new responsibilities. Credentials and Experience • Bachelor’s degree in a computer‑related field., • 3 to 5 years of experienceSalary Starting at $100,000/year.

Job DescriptionCompany Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a market leader in enterprise analytics and AI software, we've pioneered the BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate. We are now also at the forefront of AI disruption, providing data via our enterprise semantic layer to AI agents, tools, and platforms. But that's not all. Strategy is also leading a groundbreaking shift in digital assets, adopting bitcoin as our primary treasury reserve asset in 2020. Since then, we have issued innovative bitcoin-backed securities and have been the leader in bitcoin treasury companies. This visionary move has helped us build a fortress balance sheet, and is solidifying our position as a forward-thinking, innovative force in the market. Our people are the core of our success. At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence. Our corporate values—bold, agile, engaged, impactful, and united—are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued. Join us and be part of an organization that lives and breathes innovation every day. At Strategy, you're not just another employee, you're a crucial part of a mission to push the boundaries of analytics and redefine financial investment. Job Description Role Overview As a Customer Success Manager (CSM) at Strategy, you will serve as the primary bridge between our enterprise customers and Strategy's engineering, product, and go-to-market teams. You will own the full post sales lifecycle of a customer account portfolio, ensuring customers do not simply "use" the platform but deeply integrate Strategy's cloud-native architecture, Semantic Layer (Mosaic), and AI-powered analytics capabilities into their core technology stack. Your goal is to drive measurable business value and Net Revenue Retention (NRR) by ensuring the platform is technically optimized, strategically adopted, and commercially positioned to expand. Location: New York, NY. Candidates must reside in the New York metropolitan area (NY, NJ, PA, RI, or CT) and be able to commute to the New York's office as needed. Key Responsibilities 1. Technical Strategy & Customer Success Act as the lead technical advisor for your accounts, guiding customers through complex cloud-native architectures, Semantic Layer (Mosaic) implementations, and AI-driven analytics workflows. Leading C-suite whiteboard sessions to align platform capabilities with high-level business goals. Deep-diving into client workflows to uncover and implement high-value use cases. Translate executive requirements into value realization plans, ensuring technical migrations and data initiatives result in realized ROI and account growth. Develop and execute customer roadmaps that align with enterprise architecture, security requirements, and strategic business objectives — defining measurable KPIs and adoption milestones. Lead Quarterly Business Reviews (QBRs) with both business and technical stakeholders, demonstrating ROI, reviewing progress against success metrics, and aligning on future priorities. 1. Technical Enablement & Adoption Lead the technical configuration and integration phase to accelerate time-to-value, partnering with implementation teams to ensure a smooth transition from deployment to operational use. Conduct deep-dive technical demonstrations, developer "Office Hours," and capability workshops for engineering, data science, and BI teams. Proactively monitor account health using technical telemetry — identifying and resolving performance bottlenecks, integration inefficiencies, and adoption gaps before they impact customer satisfaction. Monitor customer health, engagement trends, and platform adoption data to proactively identify risks and opportunities for value expansion across the account. 1. Product Advocacy & Engineering Collaboration Synthesize technical feedback and edge cases from the field to influence Strategy's Product and Engineering roadmaps, acting as the customer's internal advocate. Partner with Engineering to lead strategic customers through Alpha/Beta programs for new AI, Mosaic, and platform features. Serve as a high-level technical point of contact for complex support escalations, coordinating between the customer's engineering team and Strategy's internal developers to drive timely resolution. Advise customers on platform enhancements, integrations, and upgrades — ensuring alignment with the Strategy product roadmap and the customer's long-term data strategy. 1. Commercial Collaboration & Customer Advocacy Support the successful renewal and expansion of customer accounts by ensuring continuous technical and business value realization from the Strategy platform. Partner with Sales and Account Management to identify upsell and cross-sell opportunities, providing account health insights and adoption data that inform commercial strategy. Proactively identify renewal risks and collaborate with Sales and leadership on mitigation plans before they escalate. Develop strong referenceable customers willing to participate in case studies, testimonials, reference calls, and industry events. Qualifications Core Technical Requirements Bachelor’s degree in business administration, Computer Science, Engineering, Data Science, or a related discipline (or equivalent practical experience) required. Hands-on experience with cloud-native services (microservices, Kubernetes, Docker) and major cloud providers (AWS, Azure, or GCP). A professional cloud certification is strongly preferred. Strong understanding of data modeling, ETL/ELT processes, semantic layers, and the lifecycle of Machine Learning models (MLOps and AI deployment). Familiarity with enterprise analytics, Business Intelligence tools, or AI-driven data platforms is highly desirable. Experience & Professional Skills 7+ years of experience in a customer-facing Customer Success role — such as Customer Success Manager, Technical Account Manager, Solutions Architect, Sales Engineer, or Technical Consulting — within a SaaS or enterprise software environment. Demonstrated experience managing strategic or enterprise customer accounts across complex, multi-stakeholder organizations. Ability to analyze usage data and platform telemetry to identify patterns, surface insights, and deliver data-driven recommendations for expansion and optimization. Exceptional ability to explain complex technical concepts (e.g., universal semantic layers, data fabric, cloud-native architecture) clearly to non-technical executive stakeholders. Strong project management and collaboration skills, with experience working across Sales, Product, Engineering, and Support functions. Familiarity with Agile development cycles and DevOps practices to support customer engineering teams effectively. Experience with CRM and customer success tools such as Salesforce, Gainsight, or equivalent platforms. Additional Information Strategy is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, gender, sex, sexual orientation, gender identity, disability, veteran status, age, genetic information, or any other legally-protected basis. Strategy provides reasonable accommodation for qualified individuals with disabilities in the hiring process. If you have any difficulty using our online system and you need an accommodation due to a disability, you may contact us about your interest in employment at application_accommodations@strategy.com. Visit Strategy’s Careers page for additional information.

Job DescriptionJob Title: IT Infrastructure Engineer Location: New York, NY Note: This is an onsite position Job Description: The Financial Information Services Agency and the Office of Payroll Administration (FISA-OPA) are seeking a highly motivated and seasoned manager to oversee the Mainframe Systems within the Shared Systems Division. This is a leadership role for the Mainframe Systems team and we require an individual to oversee the day-to-day operations of the group. The team is responsible for the IBM mainframe computer system, program products, subsystems and storage. The candidate will manage task assignment, and performance management, setting team and individual goals. The candidate will be expected to provide off-hours coverage for scheduled upgrades and participate, as necessary, in troubleshooting critical production incidents with 24/7 availability. TEAM OVERSIGHT: -Ensure that the Mainframe team works together as a team and also within the enterprise to ensure that the systems remain available according to the SLA. -Provide a leadership role in z/OS administration, performance management, hardware configuration, and implementation of mainframe technologies and DR solution for the agency. -Oversee the daily operations and ensure that it is monitored and issues are escalated. -Serve as a lead formatters related to disaster recovery. -Research and implement strategic solutions related to mainframe systems. •Ensure that FISA-OPA department technical policies are followed PERFORMANCE, MONITORING, AND CAPACITY PLANNING: -Analyze performance and capacity data. -Perform daily, monthly and yearly performance and capacity planning for the mainframe systems. PROJECT PLANNING: -Run projects related to hardware and software upgrades. -Develop and manage project plans. Lead and mentor the Mainframe team to complete the project according to the timeline for large and small initiatives. SOFTWARE VERSION MANAGEMENT: -Keep track of new releases and maintenance of mainframe software. -Work with the Mainframe team to stay current on all software. VENDOR MANAGEMENT: -Work with vendors to build and develop relationships. -Act as a liaison to software and hardware vendors for capacity planning. NEW TECHNOLOGIES: -Stay acquainted with new emerging technologies related to the mainframe. -Responsible for matching current technology with the need of the agency. Evaluate and implement new technologies as needed. DOCUMENT MANAGEMENT: -Write and manage all documentation and procedures related to mainframe systems -Work with the Operations team to ensure that the proper procedural documents are accurate and current FISCAL PLANNING: -Within the City and FISA's budget and planning cycle, produce a plan that lays out the cost overtime for hardware and software purchase/upgrades as necessitated by: end-of-life for hardware, new business requirements, end of support for software, capacity/growth, consolidation initiatives for cost reduction, etc. Minimum Qualification Requirements: 1.A baccalaureate degree from an accredited college in computer science, engineering or a related field and four years of satisfactory full-time experience related to datacenter engineering and operations, cloud engineering and operations, complex IT infrastructure engineering; or, 2.A baccalaureate degree from an accredited college and eight years of satisfactory full-time experience related to datacenter engineering and operations, cloud engineering and operations, complex IT infrastructure engineering; or, 3.Education and/or experience which is equivalent to "1" or"2" above. Preferred Skills: • 20+ years of experience working as an infrastructure manager in a large-scale environment., • Experience with mainframe systems technologies, subsystems, and internals. If the candidate does not have experience with mainframe systems technologies, we will also accept strong experience in AIX/Linux/Unix systems., • Strong understanding of IBM mainframe z/OS operating system, control, structure, logic, and security. If the candidate does not have experience with the mainframe platform, we will also accept infrastructure management of AlX/Linux/Unix systems with enterprise storage systems., • Must be self-motivated, able to find answers on his/her own, and experienced in problem determination/analysis/resolution., • Ability to work well and communicate with other departments, agencies, and technical support staff - including the ability to document and explain problems., • Ability to complete team projects by coordinating team resources and working with other departments and the data center., • Ability to plan, manage time according to schedules, and provide status updates required., • Ability to work with staff to quickly learn new technologies and resolve issues., • Strong interpersonal skills and ability to work well in a team environment., • Excellent communications skills (oral and written). Additional Information: The City of New York offers a comprehensive set of benefits and programs to employees, including health insurance, pension plan, Deferred Compensation Plan (with 457, 401K and Roth IRA options), pre-tax Commuter Benefit program, pre-tax Flexible Spending Accounts programs and more. Additional benefits such as prescription drug coverage, dental benefits, vision care benefits and more are also available through District Council 37 – Local 2627, the union that represents employees in this title. If you are: bright, motivated, skilled, a difference-maker, able to get things done, work with minimum direction, enthusiastic, a thinker, able to juggle and multi-task, communicate effectively, and lead, then we would like to hear from you. We need exceptionally capable people for this role for our client, so get back to us and tell us why you think you are a fit. About Us: Since 2000, Tri-Force Consulting Services (https://triforce-inc.com) has been an MBE/SDB certified IT Consulting firm in the Philadelphia region. Tri-Force specializes in IT staffing, software development (web and mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing core values: integrity, diligence, and technological excellence. Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the Inc. 5000 list of the nation's fastest-growing companies.

Job Description About Ceribell Ceribell is a medical technology company focused on transforming the diagnosis and management of patients with serious neurological conditions. The Ceribell System is a novel, point-of-care electroencephalography ("EEG") platform specifically designed to address the unmet needs of patients in the acute care setting, and is being used in hundreds of community hospitals, large academic facilities and major IDN's across the country. Our entire team is driven by a shared commitment to transforming the landscape of critical care through our rapid seizure detection technology, come join the movement! Position Overview: The AI & Data Systems Engineer will be a key individual contributor on Ceribell's Data Architecture & Engineering team, responsible for much of the hands-on implementation work that turns architectural plans into reality. This role exists at the intersection of software development, data engineering, and DevOps as someone who is equally comfortable writing application code and managing the infrastructure those systems run on. A significant part of this role involves taking ideas and early-stage prototypes for AI-powered internal tools and engineering them into stable, supportable internal applications. The ideal candidate is a versatile builder who can move fluidly across layers of the stack, understands when something is production-ready versus when it needs to be rebuilt properly, and takes pride in writing code and infrastructure that others can maintain and build on. What you'll do: • Implement internal tools and applications based on architectural direction from the Director of Data Architecture & Engineering, including taking stakeholder prototypes and re-engineering them into production-grade systems., • Manage and maintain the infrastructure supporting internal AI tools and data systems, including deployment, configuration, monitoring, and incident response., • Write clean, well-documented code across whatever languages and frameworks the work requires; apply sound engineering practices around testing, version control, and code review., • Evaluate and integrate AI tools and third-party services into internal workflows where they provide clear value, with attention to security, cost, and long-term maintainability., • Contribute to data quality practices: implementing automated checks, investigating pipeline failures, and helping establish clear data ownership and lineage., • Collaborate with stakeholders across the business to understand requirements, surface technical tradeoffs, and deliver solutions that meet actual needs rather than assumed ones., • Support access control and permissions management across systems and tooling, contributing to the team's broader security and governance practices., • Maintain thorough documentation of systems, data flows, and processes so that institutional knowledge is preserved and accessible., • Other responsibilities as assigned by your Manager/Supervisor What We're Looking For: • 3 - 6 years of hands-on experience in a technical role spanning some combination of software development, data engineering, and infrastructure or DevOps work., • Experience implementing and deploying AI solutions in a production environment, including model integration, API usage, and operational maintenance., • Proficiency in at least one general-purpose programming language (e.g. Python) and comfort picking up new languages or frameworks as the work demands., • Experience building and maintaining data pipelines, including working with APIs, relational databases, and cloud data platforms., • Working knowledge of DevOps practices and tools: CI/CD pipelines, containerization (Docker), cloud infrastructure (AWS, GCP, or Azure), and infrastructure-as-code concepts., • Demonstrated ability to read and understand existing codebases, including prototypes or AI-generated code, assess their quality, and refactor or rebuild them as appropriate., • Familiarity with enterprise business systems such as Snowflake, Salesforce, NetSuite, or similar platforms, including working with their APIs and data models., • Strong attention to detail., • Good written and verbal communication skills; able to explain technical decisions clearly to non-technical colleagues., • Bachelor's degree in Computer Science, Engineering, or a related field preferred; equivalent practical experience accepted. Compensation: San Francisco Bay Area, Los Angeles, and New York City Metropolitan Locations: $161K - $173K All other National Locations: $141K - $162K Compensation Range$141,000—$173,000 USD A candidate's final salary offer will be based on their skills, education, work location and experience, and thus it may differ from the posted range. Compensation may also include bonuses consistent with Ceribell's corporate compensation plan. Note, the above description is not all-encompassing and Ceribell reserves the right to change or modify job duties and assignments at any time. In addition to your base compensation, Ceribell offers eligible employees the following: • Performance-based incentive compensation (varies by role), • Equity opportunities, • 100% Employer paid Health Benefits for Employees, • 50% - 70% Employer paid Health, Dental & Vision for dependents (depending on plan selection), • 100% paid Life and Long-Term Disability Insurance, • 401(k) with a generous company match, • Employee Stock Purchase Plan (ESPP) with a discount, • Monthly cell phone stipend, • Flexible paid time off, • 13 Paid Holidays + 3 Company Wellness Days, • Excellent parental leave policy, • Fantastic culture with tremendous career advancement opportunities, • Joining a mission-minded organization! Application Deadline: Ongoing Other Job Details Ceribell reports transfers of value to health care providers (HCPs) as required by federal and state transparency laws. These laws and implementing regulations require Ceribell to provide government agencies with HCPs' names, addresses and the type of payments or other value received, generally for public disclosure. If you are an HCP and we pay or reimburse your recruiting expenses as a result of interviewing with Ceribell, your name, address and the amount of payments made may be reported to the government. Equal Opportunity Employer Ceribell is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity or expression, national origin, age, marital status, disability, veteran status or any other characteristic protected by law. Ceribell complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Ceribell is an E-Verify employer. Any applicant with a disability who requires an accommodation during the application process should contact talent@ceribell.com to request reasonable accommodation. Privacy Statement For information on how Ceribell processes personal data of job applicants, please review our Privacy Policy. Compliance Disclaimer If you believe this job posting is non-compliant, please submit a report to legal@ceribell.com. Please note that we will not respond to inquiries unrelated to job posting compliance.

Job Description About TetraScience TetraScience is the Scientific Data and AI Company building Tetra OS, the operating system for scientific intelligence. We help the world’s leading life sciences firms turn fragmented scientific data into AI-native assets and scientific workflows that accelerate discovery, development, and manufacturing. TetraScience’s growing ecosystem of strategic partners includes NVIDIA, Databricks, Thermo Fisher Scientific, Snowflake, Google, and Microsoft. In connection with your candidacy, you will be asked to carefully review The Tetra Way authored by our CEO, Patrick Grady; it is impossible to overstate the importance of this document, and you should take it literally as you decide whether our mission, culture, and expectations are right for you. The Role The Customer Delivery Manager is the operational heartbeat of the TetraScience account team after landing a new customer or expanding the relationship with an existing customer. Where the Scientific Solutions Partner (SSP) wins the vision and the Technical Delivery Director (TDD) sets the technical implementation strategy, the Customer Delivery Manager ensures that vision becomes reality — on time, on scope, and ahead of schedule. Both the SSP & Delivery roles share accountability for identifying and progressing expansion opportunities within their accounts. The profile we are looking for is best described by a specific phenotype such as top tier consultants who went deep into biopharma. Someone who has lived inside these organizations, understands their political and procurement complexity, and knows how to clear the blockers — SSO, IT governance, vendor approval — that stall lesser implementations. At TetraScience, delivering on the contract ahead of schedule and showing value is the renewal and expansion strategy. Successful delivery always delivers scientific value as quickly as possible - TetraScience is not a service provider, we provide scientific outcomes. This role owns the end-to-end delivery lifecycle for a portfolio of enterprise biopharma and life sciences customers, managing implementations & adoption of the Tetra Scientific Data Foundry and Tetra OS across the full medallion data architecture (bronze → silver → gold). The Customer Delivery Manager is a trusted operational partner to the customer, bridging internal TetraScience teams (engineering, professional services, product, science) with diverse customer stakeholders to drive measurable outcomes. This is not a project coordination role. The Customer Delivery Manager is scientifically literate, politically adept, and commercially strategic — and capable of proactively identifying and closing risk across all three dimensions. In addition to delivery the Customer Delivery Manager will be relentlessly connecting the dots to identify the next expansion opportunities at all times. TetraScience provides its Customer Delivery Managers with AI-powered tools — including Claude Cowork and Codex — that automate status reporting, triage, and contracting workflows, enabling each DM to manage a broader portfolio without sacrificing delivery quality. What You’ll Do Delivery Execution • Own end-to-end program delivery for a portfolio of enterprise customers, including implementation of instrument connectivity, Tetra OS data pipeline configuration (bronze/silver/gold), and scientific use case enablement & adoption., • Navigate the full complexity of enterprise pharma delivery environments: SSO provisioning, IT security reviews, validation hurdles, procurement workflows, and change control processes — clearing blockers proactively so that go-live happens ahead of schedule, not behind it, • Hold the delivery pace even when the customer isn't pressing. Look around corners for timeline drag and scope creep, and resolve them through direct action or by identifying & moving the customer stakeholders who can unblock., • Lead project kick-off, milestone tracking, resource planning, scope management, and project closure across multiple concurrent workstreams, • Manage and document change requests, ensuring scope changes are assessed, approved, and communicated with minimal disruption to timelines, • Maintain rigorous delivery governance: roles, responsibilities, decision rights, and escalation paths, • Coordinate internal teams, external vendors, customer stakeholders and management on both sides to ensure effective scientific outcomes.. Customer Account Management • Serve as the primary operational point of contact for customer delivery stakeholders (Lab IT, informatics, project management, and scientific leads), • Navigate customer political dynamics with fluency — building trust across scientific, IT, and procurement stakeholders simultaneously, • Run structured customer update meetings, steering committees, and executive delivery reviews, • Proactively manage risks and customer expectations; surface issues early and drive to resolution before they become escalations, • Ensure successful customer handoff from implementation to steady-state, with clear documentation and success criteria met Internal Collaboration • Coordinate cross-functional TetraScience resources — scientific data engineers, technical architects, product — to meet delivery commitments, • Escalate technical issues to the Technical Delivery Director with clear context and business impact framing, • Contribute to continuous improvement of TetraScience’s delivery methodology, templates, and tooling Requirements What You Bring • Undergraduate degree in a life science, chemistry, or engineering discipline preferred, • 5+ years in management consulting (top-tier firm strongly preferred), enterprise SaaS delivery, or life sciences IT program management — with direct experience inside or serving large biopharma organizations, • A track record of navigating complex enterprise environments & demonstrated ability to influence without direct authority: you know how to move procurement, IT security, and change control without losing momentum, • Strong scientific or laboratory domain literacy — you understand what it means to move instrument data from raw acquisition through processed and analysis-ready layers, • Political fluency in large pharma: you build trust across scientific, IT, and procurement stakeholders simultaneously, and you know when to push and when to wait, • Excellent communicator — equally comfortable in a working session with a data engineer as in a steering committee with a VP of Divisional IT, • Proficiency with project management tools (Jira, Smartsheet, MS Project, or similar); familiarity with agile and waterfall methodologies, • PMP, CSM, or equivalent certification preferred, • Ability to travel to customer sites routinely flexing based on specific account needs (baseline expectation 1x weekly) Benefits • 100% employer-paid benefits for all eligible employees and immediate family members, • Unlimited paid time off (PTO), • 401K, • Flexible working arrangements - Remote work, • Company paid Life Insurance, LTD/STD, • A culture of continuous improvement where you can grow your career and get coaching We are not currently providing visa sponsorship for this position

Job Description We are seeking freelancers/consultants for on site IT Support in the New York City, NY area to join our team! As a team member, you will assist our clients with resolving a range of computer-related issues and/or provide on-site support as needed. Responsibilities: • Installation of workstations., • End-user support for executives, office personnel, and other key business stakeholders; this could include installation and configuration of hardware and software applications, as well as some security functions such as password resets, etc., • Experience with copying/restoring end user data files, migrating Windows 7 to Windows 10 utilizing tools such as Azure, SCCM, PXE boot, etc., • Basic networking, rack/stack/patch, remote hands support, etc., • Experience working with AD (active directory), domains, group policy, etc., • E-mail, A/V conferencing, VoIP device replace and configuration., • Support of enterprise solutions including Microsoft Office365, Exchange email, Anti-Virus software, etc., • Provide timely and efficient executive-level support., • Provide technical support on commonly used applications and devices (MFD network printers, O365 Applications, etc.) Requirements: • 5+ years support experience in an enterprise environment using Windows and some Apple/Mac hardware., • Application support for Microsoft Office365, Document Management, SharePoint Online and Exchange Online., • Working knowledge of Azure, Intune, and other cloud based services., • Operating Systems: Windows Server, Mac OS X (Server/Workgroup Manager), iOS and Windows 7 through 10., • Xerox, Canon, HP printer installation, local/network configuration and print management., • Excellent verbal and written communication skills., • Ability to effectively operate independently as well as in a team environment., • Ability to lift heavy objects up to 50 lbs. We Offer: • Flexible work schedule! Hours/Shifts are on-demand - we'll work with your schedule & availability!, • Competitive compensation and 2hrs. minimum pay on all assignments., • Job related expense reimbursement. Apply Today! Company DescriptionTechmate is a pioneering On-Demand, Technical Support Platform built for the distributed workforce. Our clients are some of the largest professional service firms, manufacturing, real estate and related brick and mortar companies who have nationwide and global office locations.Techmate is a pioneering On-Demand, Technical Support Platform built for the distributed workforce. Our clients are some of the largest professional service firms, manufacturing, real estate and related brick and mortar companies who have nationwide and global office locations.

Job Description Dealpath is looking for a self-motivated Senior Customer Success Manager to join our growing team in San Francisco! As a Senior Customer Success Manager you will play a critical role in ensuring our customers adopt and utilize Dealpath to its utmost capabilities. What you'll do: • Ensure the retention, growth, and satisfaction of a portfolio of customer accounts, • Work with the Implementation Manager during implementation to understand customer's success criteria and system configuration, • Partner with customers to build out a customer journey to help them reach their business goals, • Build post-implementation programs for enterprise and strategic accounts to ensure strong adoption plans for current customer employees and their new hires, • Produce and deliver web-based and in-person training sessions and strategic reviews for customers, • Field phone and email-based support inquiries from customers, • Work cross-functionally with Dealpath's Sales, Marketing, Product, and Leadership teams to relay customer feedback, develop case studies, and resolve product escalations, • Be an advocate and leader for innovating Customer Success processes and how we support large teams at scaleRequired Qualifications, • A curious and self-motivated team player, ready to embrace a fast paced, high-growth environment, • Product-focused; you enjoy and feel challenged mastering new software, • Able to effectively partner, collaborate, and communicate with technical and non-technical colleagues, • Always thinking of new ways to effectively serve customers and improve the Customer Success team's internal processes, • Resourceful and not afraid to try out-of-the-box approaches to resolve complex issues The skill set: • Bachelor's degree or higher, • 4-7 years of customer success, account management, and/or commercial real estate experience, • Strong written and verbal communication skills, including comfort with presenting to senior executive audiences, • Empathy for customers and passion for helping them, • Demonstrated ability to manage ambiguity and apply problem-solving skills, • High attention to detail and accuracy, • Strong knowledge and proficiency in Excel / Google Sheets, • Experience servicing commercial real estate firms, asset managers, private equity, private credit, or investment managers; commercial real estate background. Nice to haves: • Commercial real estate background, • Familiarity with SQL, Salesforce, Asana, Gong, and AI tools The Perks & Culture: • Medical, dental, and vision insurance., • Health Savings Account (HSA) & Flexible Spending Account (FSA) options., • 401(k) retirement plan., • Paid Parental Leave., • Flexible Time Off (FTO) policy., • Commuter benefits program., • Monthly wellness reimbursement to support physical and mental well-being., • Hybrid Work Policy., • Base salary: $100,000–$120,000. Eligible for variable incentive compensation with a target incentive equal to 20% of OTE. OTE range: $125,000–$150,000., • This position is also eligible for Dealpath's equity plan., • Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer., • Dealpath's compensation ranges are determined by current market data, so compensation data posted on our job posts may change as new market data becomes available. About Dealpath: Our mission is to empower real estate investment and capital markets with data and collaboration through purpose-built software. We believe that real estate is driven by people with information to shape the built world. Today, Dealpath is the industry's leading cloud-based deal management platform and is expanding rapidly. Recent highlights include: surpassing $10 Trillion of transactions supported on the platform with leading firms like Blackstone, AEW, Oxford, Nuveen, Bridge Investment Group, etc., recognized as the "Top Technology" at Global PropTech Awards, and expanding offices and teams in San Francisco and New York City. We're engineering an industry-defining company to power the largest asset class in the world into the future. Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital. We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture - we'd love to meet you!

Job Description Dealpath is hiring a Manager, Customer Success, to lead and develop a team of Customer Success Managers and own outcomes for a portfolio of strategic customer relationships. You will be responsible for driving retention, growth, and customer satisfaction, and for building scalable processes and success metrics that help the Customer Success function scale. This is a people-leadership role for someone who is customer-obsessed, product-focused, and energized by coaching others, improving team performance, and partnering cross-functionally to deliver customer value. What You'll DoPeople leadership, and team development • Manage, coach, and develop a team of Customer Success Managers—setting clear expectations, driving performance, and building a high-feedback culture., • Support hiring, onboarding, and enablement to grow a high-performing Customer Success team., • Create team operating rhythms (1:1s, performance reviews, pipeline/account reviews, best-practice sharing) to increase effectiveness and consistency.Own retention, growth, and customer outcomes, • Ensure the retention, growth, and satisfaction of a portfolio of customer accounts; support CSMs in executing strong account plans and renewal motions., • Partner with customers to build a customer journey that helps them reach business goals and realize measurable value from Dealpath., • Identify risks early, lead escalation management when needed, and drive resolution plans to protect renewals and customer trust.Partner with Implementation and deliver onboarding excellence, • Collaborate with Implementation during onboarding to understand each customer's success criteria and system configuration, and ensure a smooth transition to Customer Success., • Build and improve onboarding programs for enterprise and strategic accounts, including new-hire enablement for customer teams.Training, support, and customer enablement, • Oversee the production and delivery of web-based and in-person training programs for customers to drive adoption and workflow mastery., • Support the team in handling customer inquiries via phone and email, ensuring high-quality responses and consistent follow-through.Cross-functional collaboration and scaling the function, • Work cross-functionally with Sales, Marketing, and Product to relay customer feedback, develop case studies, and resolve product escalations., • Lead the development of Customer Success processes, playbooks, and success metrics to accelerate scaling and improve predictability.Required Qualifications, • Bachelor's degree or higher., • 6–9 years of experience in customer success, account management, consulting, and/or commercial real estate-related roles, with experience managing enterprise relationships., • 2+ years of people management experience (or strong team-lead experience with clear coaching and performance ownership)., • Strong written and verbal communication skills, including comfort presenting to senior executive audiences., • Demonstrated ability to manage ambiguity, problem-solve, and drive outcomes in a fast-paced environment., • close attention to detail and accuracy; strong proficiency in Excel / Google Sheets., • Ability to effectively partner and collaborate with technical and non-technical colleagues., • Experience with software renewals, strategic upsell processes, and conflict resolution, • Experience servicing commercial real estate firms, asset managers, private equity, private credit, or investment managers; commercial real estate background. Nice to Have, • Experience building and scaling a commercial Customer Success program, • Familiarity with SQL, Salesforce, Asana, Gong, and AI tools The Perks & Culture: • Medical, dental, and vision insurance., • Health Savings Account (HSA) & Flexible Spending Account (FSA) options., • 401(k) retirement plan., • Paid Parental Leave., • Flexible Time Off (FTO) policy., • Commuter benefits program., • Monthly wellness reimbursement to support physical and mental well-being., • Hybrid Work Policy., • Base salary: $137,000–$147,000. Eligible for variable incentive compensation with a target incentive equal to 20% of OTE. OTE range: $174,000–$184,000. This position is also eligible for Dealpath's equity plan., • Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer., • Dealpath's compensation ranges are determined by current market data, so compensation data posted on our job posts may change as new market data becomes available. About Dealpath: Our mission is to empower real estate investment and capital markets with data and collaboration through purpose-built software. We believe that real estate is driven by people with information to shape the built world. Today, Dealpath is the industry's leading cloud-based deal management platform and expanding rapidly. Recent highlights include: surpassing $10 Trillion of transactions supported on the platform with leading firms like Blackstone, AEW, Oxford, Nuveen, Bridge Investment Group, etc., recognized as the "Top Technology" at Global PropTech Awards, and expanding offices and teams in San Francisco and New York City. We're engineering an industry-defining company to power the largest asset class in the world into the future. Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital. We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture - we'd love to meet you!

Job Description Who is Atominvest Atominvest is the operating system for modern private markets asset managers. Our modular, flexible SaaS technology underpins key investor- and portfolio-management workflows. Our customers are sophisticated private equity, growth equity, and private credit firms managing billions in assets globally. We aim to deliver ongoing high-quality outcomes for them through a long-term partnership mindset. At Atominvest, you’ll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world’s best investors and delivering a positive impact through this. Based on the growth we are experiencing, we think we’re on to something big. It won’t be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You’ll move quicker than feels comfortable and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SaaS companies on the planet. We’ve gone from zero to ten, now we’re looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for some of the world's most sophisticated alternative investment managers. You will be the primary relationship lead across complex, multi-stakeholder implementations — responsible for fast time-to-value, deep product adoption, and long-term account growth. This role sits at the heart of our commercial organisation, requiring someone equally comfortable in an Excel-heavy data migration and a C-suite business review. You will work closely with Product, Engineering, and Sales to ensure client outcomes are consistently delivered at the highest standard. What You'll Be Doing Own the full client lifecycle: requirements gathering, configuration, data migration, UAT, training, go-live, and post-deployment success Lead structured implementation programmes for enterprise clients, managing complex timelines, dependencies, and senior stakeholder expectations Run discovery workshops and executive business reviews with both operational and C-level contacts Analyse client datasets, fund structures, and reporting workflows to design and configure optimal platform solutions Proactively manage risk and escalation — keeping implementations on track in fast-moving, regulated environments Partner with Product to manage change and operational risk during feature deployments — coordinating rollouts, communicating impact to clients, and ensuring new functionality lands smoothly within live production environments Act as the bridge between clients and the product roadmap — gathering structured feedback, influencing prioritisation, and owning the end-to-end delivery of new features to your client base Deliver consistently high-quality, responsive support, treating every client issue with urgency and ownership Identify and develop expansion opportunities by understanding clients' broader operating models and strategic goals Act as the voice of the client internally, contributing structured product feedback to Engineering and Product Requirements 3–6 years in a Customer Success, Implementation, or client-facing role within B2B SaaS — specifically serving financial services or asset management clients Demonstrable experience managing enterprise implementations end-to-end, including data migration and multi-phase delivery Solid working knowledge of private markets, fund structures and investor reporting Exceptional project management instincts — you track every dependency, own every deadline, and communicate proactively when things shift Highly analytical, with strong Excel skills and comfort working with complex client datasets Polished, precise communicator — written and verbal — with the confidence to challenge and guide senior stakeholders High professional standards and meticulous attention to detail; you notice what others miss Entrepreneurial mindset: you thrive with autonomy, move quickly, and bring solutions not problems Bonus: formal PM methodology (PMP, PRINCE2, etc.) Interview Process Initial screening call Conversation with our US Customer Success Lead Case study Interview with our Global Head of Customer Success Conversation with US team member Offer and onboarding at Atominvest What we offer Competitive compensation (fixed base salary + performance incentives) 25 days of holiday per year + bank holidays Hybrid working style (a minimum of 3 days in our central London office is required) Cycle2Work scheme Employee Assistance Programme (EAP) to support employee wellness A culture of trust, ownership, responsibility and autonomy in your work An incredible team of smart and mission-driven people to work with Fun working atmosphere Significant growth opportunities Company-wide socials and events Compensation Range: $80K - $100K

Job DescriptionABOUT UPCLEAR UpClear provides software to growing Consumer Goods brands, helping them plan & analyze volumes, revenue and trade promotion. Our software BluePlanner facilitates collaboration, efficiency, and holistic business analysis throughout the distribution process. We serve clients at various stages of growth across America, Europe and Asia. Our growth is substantial and consistent; we have been on the Inc 5000 list of fastest growing private companies for nine consecutive years. UpClear's global headquarters is in New York City and we have offices in London, Paris, and Singapore. Please note: We are not able to provide sponsorship for employment authorization at this time. This role requires 4 days on site collaboration per week. You must be able to commute to our West 22nd Street office in New York. About The Role As Client Delivery Manager, you will be part of UpClear’s global Delivery team. You will work with our new clients (primarily in the US) to deploy our SaaS software as well as provide project management support to our existing client base. The role involves developing and managing project plans, running discovery workshops to gather clients requirements , managing project communications externally and internally, and directing technical resources on our Solutions team. The role includes periodic travel (less than 10%) to client locations for discovery, design, and training sessions but is otherwise office based. You have opportunities for advancement as the company grows and you develop BluePlanner expertise and project management skills. Responsibilities • Lead the end-to-end delivery of TPM software implementations from scoping and design to deployment and post-go-live support, including managing system integrations with third party systems., • Serve as the primary liaison between CPG business stakeholders and technical delivery teams, translating business requirements into actionable plans., • Manage multiple concurrent projects, including enterprise-level implementations with large stakeholder groups and intricate system integrations that involve a mix of configuration and tech deliverables, • Identify key opportunities with clients and upsells where appropriate to drive more value both for client and UpClear, • Establish broad TPx functional expertise across BluePlanner modules and features, • Maintain strong customer relationships by understanding their business needs and motivations, • Identify and raise potential risks and escalations to direct manager, supporting the management of project scope, budget, and timelines within defined parameters., • Test software functionality ahead of deployment to clients, • Train clients on software usage and best practices, • Lead the change management plan including training, communications, and post-go-live support, • Full documentation of system configuration for full project handover Requirements • Bachelor’s degree with a minimum 4-6 years of work experience, including Business Analysis and Project management, • TPM Software Experience. Familiarity with leading TPM platforms, • CPG Industry Knowledge. Understanding of CPG trade terms, promotional spend tracking, and customer planning cycles., • Ability to manage delivery through both Agile sprints and milestone-based approaches., • Strong collaboration and project management skills, • Strong stakeholder management and persuasion skills, • Ability to quickly diagnose and address issues/concerns from multiple levels of the client organization and communicate effectively, • Ability to successfully manage ambiguity and adapts to changing conditions during project planning and execution, • Ability to work with standard oversight and identify ways to contribute “above and beyond” day to day tasks, • Ability to take initiative to establish better “Ways of Working” in the organization and serve as an example and mentor to more junior resources, • Team player with the willingness to step up when needed Benefits WHY UPCLEAR? • Develop SaaS consulting and implementation experience and expertise in the CPG / Retail industry, • Opportunities to grow within technical and other areas such as strategy, marketing, and sales activities, • Get on the ground floor of a startup-like company that already has a global reach. UpClear employees have access to a range of competitive benefits, including • Various Health Care Plans you can choose from to best fits your needs (Medical, Dental & Vision), • Retirement Plan with company match (401k, IRA), • Commuter Benefits, • Generous Paid Time Off package that grows with seniority (Vacation, Sick, and Public Holidays), • Paid Maternity leave, • Paid Parental bonding leave, • One month paid sabbatical after five continuous years of work at Upclear, • Salary $115K-$155K The salary range listed is a good faith determination of potential compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary several factors may be considered as applicable including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority.

Job DescriptionDesktop/Workstation Design EngineerEmployment Type: Full-Time, ExperiencedDepartment: Information Technology CGS is seeking an experienced Desktop/Workstation Design Engineer to participate in architecture discussions, system reviews, design planning, and technology roadmap planning for current and future desktop integration efforts. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Acts as the Subject Matter Expert for the development and implementation of the Desktop Operating System (OS) Images. - The candidate engineers’ robust solutions for large-scale deployment of software using OS deployment technologies such as Microsoft Endpoint Configuration Manager (MECM) and the Microsoft Deployment Toolkit (MDT). - Develops tests and implements software distribution packages, to include updates to software applications to be applied to desktops, laptops, tablets, and servers used within the enterprise. - Provides information and recommendations to meet various user-based software requirements. - Strong familiarity with scripting languages such as Powershell and VB script. - Implements server OS deployment methodologies to include automated server build processes. - Provides support for an OS patching infrastructure such as HCL BigFix or Windows Update/MECM that applies mandatory security updates to enterprise systems. - Analyzes, evaluates, and recommends desktop, laptop, tablet, and server hardware. - Performs security related tasks which include, documentation, vulnerability scan review, assessment support, patch management, and auditing as required. Qualifications:- The ideal candidate for this position will possess experience with integrating and upgrading desktops and laptops from the Windows 7 operating system to Windows 10 operating system, upgrading Microsoft and 3rd party applications, and have experience with litigating software such as Ipro and Concordance. - The ability to work independently with only minor guidance is a must. Our team is engineering a Windows 10 image on an Intel based system which will be integrated with Microsoft Exchange 2013, Microsoft Office 2013, and various 3rd party applications. · Windows OS engineering experience· Understanding of the application of security controls on the image· Microsoft Office engineering experience· Integrating anti-virus applications in an image· VPN/Remote access (Cisco Secure Access with RSA a plus)· Windows Scripting experience· Good writing skills Ideally, you will also have:- VB and/or VBA coding experience a plus· VDI/Citrix experience· SMS/SCCM experience a plus· Understanding of PKI· VMWare experience· Litigating software such as Ipro and Concordance Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.