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Job Description Front Desk Operations - Customer Service Representative: NYC, Long Island, NY, Hoboken, NJ, Greenwich, CT alts | Alteration Specialists is looking for a Front Desk Operations Representative Alts is looking for a dynamic professional Front Desk Operations member, distinguished by their charisma, commitment, and professional integrity. This role will include responding to phone calls and emails, office management and administration, as well as internal/external communication, and creative problem solving. This is a customer facing position, full-time role in New York City, Brooklyn, NY, Long Island, NY, Hoboken, NJ & Greenwich, CT, with competitive pay, full benefits, and opportunities for future growth. Responsibilities include: Front Desk - Office Management • Maintain a professional, warm, welcoming office environment, • Greet all clients, manage check-ins, pickups and payment, • Answer all inbound calls to the Alteration Specialists Studio, • Manage all client bookings and appointments, • Process new transactions and ensure internal reporting is correct, • Responsible for ordering, tracking and managing office inventory, supplies and purchases, • Ensure all outsourced garments are appropriately tagged, distributed and delivered, • Quick, warm, and on-brand customer communication across emails, calls and in-person, • Thoughtful and authentic recommendations to customers through a deep understanding of their need, • Thoughtful interaction with each customer, • Collect, organize, and track consumer feedback, day to day issues and other relevant information and communicate this to the team, • Ensure that all QC checkpoints that live with front operations are consistently met for each garment entering or leaving your studio, • Ensure all tickets are properly created, and processed throughout the garment’s life cycle with Alteration Specialists, • You are warm, compassionate, and empathic. You have a calming demeanor and a way of building trusting, caring relationships with ease., • You are a skilled communicator. You’re both a great listener and an effective speaker and writer. You treat sensitive information with respect and discretion., • You are mission driven. You are motivated to help change the fashion industry, and move towards a more sustainable future and serve as an excellent ambassador for a cause you believe in., • You are systematic. You derive pleasure from being highly organized, creating order, and checking things off your list., • You are detail-oriented. You take pride in a beautifully executed workflow and typos in your emails make you cringe., • You are thoughtful. You can anticipate the needs of your tailoring team and clients, and feel committed to proactively creating a supportive environment for all. You are able to recognize how your individual role feeds into the larger organization’s objectives., • Experience in customer service related roles preferred, • Prior responsibilities in the fashion industry, and communications management desired., • Experience or deep interest in fashion and sustainability desired, with a working knowledge of garment construction desired. Why the Role is Compelling As a Front Desk Operations member at Alts, you will play a critical role in the overall success of the store and contribute to a positive and dynamic shopping experience for customers. You will have the opportunity to work with a dynamic team, hone your organizational and customer service skills, and grow your career in the retail industry. This is a fantastic chance to join a supportive, goal-driven company with plenty of opportunities for advancement as the brand continues to expand. We are a performance-driven company, and strong performance can lead to promotion opportunities as early as three months to our full time Studio Experience Coordinator position which would come with a raise. You would feel the support of a tight-knit tailoring and operations team, and the excitement of being part of a growing, multi-studio operation disrupting the fashion industry with many opportunities to grow as quickly in your career as the brand is growing. Alts is committed to hiring and rewarding top talent. We value hard work, dedication, and the development of our employees. As part of our team, you will receive competitive compensation, benefits, and ongoing opportunities for personal and professional growth. Compensation FDO earns $18 an hour when you are accompanied by a Studio Experience Coordinator or other FDO. If you are working a shop on your own then you will be paid $20 an hour for that specific shift. $18 an hour is the base compensation for any and all FDO roles. Powered by JazzHR EGFY4nPGIR

Job Description Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. This position is responsible for processing all release of information (ROI) specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. This position travels 75% or more of their time. This is an intermediate level position with at least 1 year related HIM experience. Position Highlights • HYBRID position traveling to multiple sites in NC, IN, and PA- travel cost covered, • Full-time, Mo-Fri 7:30 am-4:00pm, • Front desk processing medical records requests, • Full benefits: PTO, Health, Vision, Dental, 401k savings plan, and tuition assistance, • Tremendous growth opportunities both locally and nationwide * Must have valid DL What We're Looking For • Strong customer service and clerical skills, • Proficient in Microsoft Office, including Word and Excel, • Comfortable working in a high-volume production environment, • Medical office experience preferred, • Willingness to learn and grow within Datavant You will: • Receive and process requests for patient health information in accordance with Company and Facility policies and procedures., • Maintain confidentiality and security with all privileged information., • Maintain working knowledge of Company and facility software., • Adhere to the Company's and Customer facilities Code of Conduct and policies., • Inform manager of work, site difficulties, and/or fluctuating volumes., • Assist with additional work duties or responsibilities as evident or required., • Consistent application of medical privacy regulations to guard against unauthorized disclosure., • Responsible for managing patient health records., • Responsible for safeguarding patient records and ensuring compliance with HIPAA standards., • Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record., • Ensures medical records are assembled in standard order and are accurate and complete., • Creates digital images of paperwork to be stored in the electronic medical record., • Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately., • Answering of inbound/outbound calls., • May assist with patient walk-ins., • May assist with administrative duties such as handling faxes, opening mail, and data entry., • May schedules pick-ups., • Assist with training associates in the HIS I position., • Generates reports for manager or facility as directed., • Must exceed level 1 productivity expectations as outlined at specific site., • Participates in project teams and committees to advance operational strategies and initiatives as needed., • Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training., • Other duties as assigned. What you will bring to the table: • High School Diploma or GED., • Must be 18 years of age or older., • Able to travel local/regionally 75% or more of the time., • Ability to commute between locations as needed., • Able to work overtime during peak seasons when required., • 1-year Health Information related experience, • Meets and/or exceeds Company's Productivity Standards, • Basic computer proficiency., • Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis., • Professional verbal and written communication skills in the English language., • Detail and quality oriented as it relates to accurate and compliant information for medical records., • Strong data entry skills., • Must be able to work with minimum supervision responding to changing priorities and role needs., • Ability to organize and manage multiple tasks., • Previous production/metric-based work experience., • In-person customer service experience., • Ability to build relationships with on-site clients and customers., • Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job DescriptionBenefits: • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off The Operations Coordinator supports the day-to-day administrative, facilities, and operational functions of the organization. This position ensures smooth functioning of organizational systems, maintains operational documentation, assists with vendor and facility coordination, and provides essential support for HR, IT, procurement, and compliance processes. The Operations Coordinator works closely with the Associate Executive Director to implement organizational policies, support staff needs, and maintain safe, efficient, and client-centered work environments across all sites. The Operations Coordinator partners with HR and Accounting to act as a primary back-up and assist in the day-to-day operations of both areas. RESPONSIBILITIES The major responsibilities of this position include, but are not limited to: Assist AED with cross-departmental initiatives (e.g., office relocations, safety audits, technology upgrades). Work with team leaders, managers and department heads to learn and understand departmental needs and goals. Observe, review, and analyze processes to identify inefficiencies and areas where improvements could be made. Deliver reports to department heads and management teams to provide insight into the overall efficiency of the organization. Collaborate with management and executives to set departmental and organization-wide goals Work with the Fiscal Manager in processing Accounts Payable. Participate in quality improvement or operational efficiency projects as needed. Assist staff throughout the organization with more advanced or sensitive duties related to finance, HR, or other administrative areas Assist HR with onboarding/offboarding tasks: issuing laptops, phones, keys, badges. Coordinate help desk requests with IT vendors; track resolution status. Maintain equipment inventory logs. Assist with collection of onboarding documents, ID copies, and staff schedules. Act as backup for HR Coordinator and initiates background checks. Work with HR to maintain organized vendor files and ensure proper documentation (e.g., W-9s, contracts, invoices). Track staff attendance sheets, room calendars, and training schedules. Support coordination of staff meetings, retreats, and trainings. Support compliance tasks, including tracking required postings, policies, and site documentation. Organize files for inspections, audits, program requirements, and program funder reviews. Assist with data entry for operational reports and trackers. Assist with obtaining quotes, preparing purchase requests, and monitoring vendor performance. Work with the Administrative Assistant to ensure that daily office needs and supply requests are met. Work with the Administrative Assistant to maintain office inventory, coordinate purchasing, and ensure timely restocking. Manage shared calendars for operational tasks, maintenance schedules, and staff coverage. Assist with preparing correspondence, documents, and internal communications. Submit and track maintenance requests; follow up with vendors and building management. Assist with space setup for meetings, trainings, and events. Other Duties • Perform additional data, reporting, or administrative tasks as needed to ensure program success. QUALIFICATIONS Associate degree in business, operations management, or related field required; Bachelors preferred. Minimum 12 years administrative or operations experience. Strong organizational skills and attention to detail. Ability to manage multiple demands in a fast-paced environment. Strong communication skills (verbal and written). Proficiency in Microsoft Office, Google Workspace, and cloud-based platforms. Demonstrated ability to problem solve and initiate action High level of capacity for confidential information Experience in a nonprofit, healthcare, or social service setting a plus. Strong attention to detail and ability to meet strict deadlines. Ability to work independently and collaboratively. Good interpersonal skills and comfort in engaging with employees from all levels and departments of the organization Ability to work independently, take initiative, and good time management skills Excellent attention to detail, organizational skills, and written/verbal communication. Ability to work collaboratively with cross-departmental teams. Ability to lift up to 20 lbs, move materials, and assist with office setups. Must pass background check and support the mission of the organization.

Job DescriptionTruVolt Brands is looking for a skilled and motivated IT Junior Help Desk Support to join our growing team in Jersey City. In this role, you’ll install, maintain, and support computer systems and networks, ensuring reliability and performance across the organization. You’ll also train and assist staff in effectively using our IT infrastructure. We value individuals who are passionate about technology, resilient in the face of challenges, and committed to professional growth and continuous learning. Role Overview We’re seeking someone with a solid 2-3 year career foundation in IT help desk / technical support. This is a junior, entry level role with significant career growth potential. Someone who is looking for an exciting career in IT within our growing consumer products company. We need this individual to have strong communications skills and a high level of customer service. You’ll need excellent troubleshooting & multitasking skills, attention to detail, and a proactive mindset to anticipate and solve IT issues before they become critical. • Must have 2-3 years of professional work experience as an IT Help Desk professional within a company that has 100 or more employees., • Must have a strong knowledge of Microsoft software, computer hardware and Apple / Mac products., • Must have a 4-year college degree in information technology / computer science or related field., • Fully on-site role (9am - 6pm, M-F) in Jersey City headquarters location., • Primary job duties:, • Configure workstations and peripherals (computers, routers, printers, etc.)., • Install, manage, and support VoIP systems, company mobile devices, and phones., • Perform regular inspections, maintenance, and repairs of computer hardware., • Support network operations (especially for operational systems, e.g. warehouse setups), • Manage IT inventory: order parts, track cost efficiency, and maintain stock levels., • Install and configure software and systems following company standards and policies., • Develop and maintain local area networks for optimal performance and security., • Ensure data privacy and network security protocols are adhered to., • Provide training and support to end users on new systems and software., • Plan and execute scheduled system upgrades and maintenance activities., • Troubleshoot hardware and software issues; repair or replace components as needed., • Maintain accurate documentation of updates, repairs, and maintenance tasks., • Monitor equipment levels and order supplies before shortages occur • Competitive compensation and benefits., • Company contributions toward health coverage for you and your family, with plan options., • Incremental paid time off (PTO) based on tenure., • Paid holidays., • Modern, open-concept workspaces that promote collaboration., • Employee discounts on company products., • Support for commuting via benefit contributions. If you’re ready to drive impact in a fast-paced, forward-thinking environment, we’d love to have you on our team! Powered by JazzHR ORDhiOAgGD

Job Description Position Description Harlem United is the parent company for Upper Room AIDS Ministry (URAM). URAM provides the healthcare services from the Federally Qualified Health Center located in the heart of Harlem. We provide Primary Care, Specialty Care, Dental Care and Wellness Care to those seeking diagnosis and treatment. All employees of URAM are responsible to perform their job practicing good risk management, quality assurance, and delivering excellent internal and external customer service. The Dental Assistant will provide support of the Dental providers in the full range of dental services and oral health education for clients. Dental assisting includes maintenance and organization of dental materials and instruments, patient and laboratory record keeping, and performance and support of clinical procedures. The Dental Assistant will also be responsible for support front desk operations as well as prior authorizations for dental procedures. Essential Duties and Responsibilities Essential duties and responsibilities include, but are not limited to, the following: • Accurate initial review of all client assessment forms for completeness, • Collecting and recording medical and dental histories and patient vital signs, • Ability to take and mount diagnostic digital radiographs, • Provide chair side information of dental education and post-operative instructions, • Ensure complete procedure set-up and breakdown of dental operatories, • Provide chair side support for clinical providers (four-handed dentistry), • Ability to take accurate impressions with various materials and pour up study casts, • Preparing and sterilizing instruments and equipment using proper infection control guidelines, • Caring for dental equipment, • Use of 100% computer technology: data entry and maintenance, • Assistance with submitting pre-authorizations to dental insurances for procedures, • Help with ordering dental supplies and maintaining dental equipment inventory, • Deliver excellent customer service reflecting a commitment to caring, courtesy, and respect for all patients upholding the mission of the organization, • Respect team members, • Collaborates to achieve the best outcomes for patients, • Promoting linkages with other service providers within and outside of the agency, • Assistance to maintain active and archived case records, • Administrative assistance as needed, • Bilingual (Spanish-English) or (French-English) preferred, • Excellent organizational skills, • Superior written and verbal communication skills, • Ability to work as an efficient team member, • Consistent professional appearance and attitude, • Able to provide great patient care, • Experience working with HIV/AIDS, LGBTQ and Substance abuse population, • Willingness to accommodate and provide services outside the normal business hours to meet the operational needs of the clinic, • Basic computer skills (Microsoft Word, Excel, e-mail etc) with ability to learn dental software system Special Requirements • The employee must be able to lift and/or move more than 50 pounds. Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye/hand coordination. Requires sitting, standing and walking for extensive periods of time. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to work with a moderate noise level in the work environment is required., • The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work. The health center reserves the right to revise or change job duties and responsibilities as the business need arises. Additionally, this job description is not intended as an employment contract, implied or otherwise, and the Center continues to maintain its status as an at-will employer., • If the essential functions of this position cannot be performed in a satisfactory manner by the employee, reasonable accommodations may be made.

About the Role Are you an entry-level IT professional passionate about solving problems and providing exceptional customer service? We are partnering with a growing nonprofit organization seeking a dedicated IT Support Technician (Tier I) to join their team. Reporting to the IT Administrator, you will be the first line of defense, responsible for ensuring smooth technology operations and providing prompt technical assistance to end-users across multiple sites. This is a fantastic opportunity to build your skills in a mission-driven environment where your work directly supports critical operational goals. What You Will Do (Key Responsibilities) • First-Level Support: Respond promptly to help desk tickets, emails, and walk-in requests, ensuring timely resolution., • Troubleshooting: Diagnose and resolve basic hardware (laptops, printers, peripherals) and software installation/configuration issues., • Networking: Troubleshoot common network connectivity problems (Wi-Fi, access permissions, basic TCP/IP)., • User Management: Provide essential account support, including password resets and access provisioning using Active Directory (AD)/MDM., • Onboarding/Offboarding: Assist with employee transitions, including device setup and account/policy assignment., • Documentation & Escalation: Maintain accurate documentation of incidents, solutions, and assets in IT systems (ticketing systems) and escalate complex issues to Tier II or system administrators., • Compliance: Ensure all activities comply with IT security policies and data protection procedures., • Mobility: Provide on-site support at multiple locations as needed, requiring reliable transportation. Skills & Qualifications • 1–2 years of hands-on IT support experience., • Basic knowledge of Windows and Mac operating systems and common business applications., • Familiarity with computer hardware and troubleshooting steps., • Understanding of networking fundamentals (TCP/IP, DNS, DHCP preferred)., • Strong communication and customer service skills are essential., • Ability to follow documented procedures and work efficiently within ticketing systems., • Must have a valid driver’s license and reliable transportation. Preferred/Bonus Experience • Experience working with a nonprofit organization., • Certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications (e.g., Microsoft 365 Certified: Fundamentals)., • Associate or bachelor’s degree in IT or a related field.

Job DescriptionJob Description: Do you want to start your career with a company that values integrity, dedication, and hard work every single day? We want to offer you competitive pay, a generous benefits package, and opportunities for advancement. As leaders in the utility industry concentrating, on quality and safety, RECONN is looking for people to join our team who are problem solvers, take pride in public safety, and are comfortable in a fast-paced, exciting work environment. Our Damage Prevention Advisors are responsible for sites in which excavations are being performed. This position requires one to be knowledgeable in the construction and utility industries. Damage Prevention Advisors will ensure that NY 811 is called for utility mark-out and responded to accordingly and that the scope of work with machinery is in accordance with CR753 while excavation is being performed. Damage Prevention Advisors will work with contractors on CR 753 daily, advise on corrective actions when necessary, and reinforce positively when a proper dig occurs. A good safety background, knowledge in Microsoft Office products, basic computer functions, data entry, and smartphone use are required. Damage prevention advisors will be responsible for inspecting equipment daily and daily work planning is a must. This is a full-time position in the Brooklyn/Queens Area(s). The starting rate is $20 per hour for new technicians. Why You'll Love Working for Us (Our Benefits): * 100% paid training - We're invested in you, starting on your first day. * Two pay increases possible within 1 year of employment. * High-quality company vehicle - All work-related expenses are paid. This means you won't be putting mileage on your personal vehicle for work. * Company laptop, phone, and equipment - Advanced technology you can count on. * Daily pay - Access your pay when you need it most. Instantly transfer your earnings to your bank the same day. * Comprehensive insurance options - A variety of excellent insurance choices including medical, dental, vision, and life. * 401(k) with company match - We will help you save for the long term with our competitive 401(k) employer match program. * PTO and paid holidays - Even in your first year, so you can spend time with your loved ones. * Tenure Boots Program - Provides a $200 voucher to buy a new pair of work boots on your first anniversary and every year after. * Tech Health Desk - Dedicated representatives to get you what you need when you need it. * Employee discounts & perks - Outstanding discounts at major retailers and service What We Need from You (Our Requirements): * Strong verbal and written communication and documentation skills required * Proficient in iOS and Android devices * Outstanding safety/quality record * High level of organizational skills, excellent time management skills, and the ability to focus on details * One-year experience locating gas assets preferred * Must be able to pass a drug screen * Valid driver's license and safe driving record required * Must be able to work outdoors in all types of weather conditions; outdoor experience preferred * Must be able to walk, bend, and lift up to 75 pounds We are an Equal Opportunity Employer.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. Safe Options Support (SOS) teams address the needs of individuals experiencing homelessness on the street and in public transit locations. This is done by offering direct linkages to services that address their immediate needs, including transitional housing placement, connection to medical and mental health care, and access to benefits. Additionally, SOS provides support during the period of transition from street homelessness to stable housing. SOS Teams are comprised of licensed behavioral health clinicians, registered nurses, care managers, and peer specialists. This is an excellent opportunity to play a pivotal role in the Governor’s newly launched, innovative Safe Options Support (SOS) program, which will provide comprehensive care to street homeless or subway dwelling individuals. Our full time Administrative Assistant is responsible for office operations including managing the reception desk, answering phones, greeting clients, data entry and records filing, receiving and sending mail, and supplies/equipment inventory and purchasing. The Administrative Assistant provides high level support to program administrators and maintains the program’s credit cards, MetroCards, and other goods. The Administrative Assistant is also responsible for assisting with other tasks as needed to help support the program. These tasks can include client intake and field work. RESPONSIBILITIES Fiscal • Purchase office supplies and/or equipment, including maintaining appropriate documentation of purchasing decisions and submitting purchase orders, packing slips, and invoices to the fiscal department on a timely basis., • Utilize purchasing software including Nexonia/Emburse to submit accurate and timely records for Expenses, Purchasing, and Billing., • Maintain inventory log on a monthly basis for all items, equipment, and furniture purchased, transferred, traded in, or discarded., • Maintain Critical File to ensure site compliance with regulatory agencies such as Department of Health, Department of Labor, etc., • Ensure that all office equipment is in working condition. Communicate with IT and fiscal departments as necessary to problem solve., • File and copy client documents and charts., • Enter client data into relevant databases (StreetSmart, AWARDS, and CARES). Data entry includes bed and housing placements, client demographics, and notes. Flag data discrepancies to supervisory staff., • Manage reception desk and greet clients entering the office., • Answer office phone, record and pass messages to relevant staff., • Other duties as assigned., • Assist with staff hiring, including completing phone screens and reference checks and facilitating writing samples., • Maintain office organization and cleanliness., • Organize meetings and staff events. QUALIFICATIONS • Associates degree, or high school diploma or equivalent and two years related experience., • Strong oral and written communication skills, • Detail-oriented and resourceful with strong time management and organizational skills, • Proficiency in modern business communications including personal computer, electronic mail, voicemail, facsimile, and copier equipment., • Prior experience with office management a plus., • Proficiency in basic filing principles and standard correspondence formats., • Bilingual/multilingual preferred, but not required., • Driver’s license preferred, but not required. PHYSICAL REQUIREMENTS • Good time management, writing, and communication skills., • Ability to work on a team., • Community minded, patient, creative, flexible, and compassionate., • Demonstrated proficiency with MS Office, electronic databases, and prolonged use of a computer., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work., • TB Test required within the first 120 days of employment. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact .

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: • Operating Programs that pilot new ideas and address local challenges;, • Conducting original research to evaluate what works—and what doesn’t; and THE OPPORTUNITY Launched in 1993, the award-winning Midtown Community Justice Center is one of the country’s first problem-solving courts. It provides alternatives to fines and jail as a response to low-level crime. Seeking to reduce crime and incarceration and increase public trust in justice, the Midtown Community Justice Center works with neighborhood stakeholders to improve Midtown Manhattan, and to serve the vibrant Midtown community, specifically those in need of services. The court responds creatively to low-level offending, seeking sentences that are restorative to the victim, defendant, and community. Further, the Midtown staff engage in ongoing community engagement events to promote community wellness and to help connect people in need to voluntary services. Midtown Community Justice is seeking a Bilingual Case Manager for the Intake team. Reporting to the Coordinator of Court Operations, the Case Manager will be responsible for coordinating new referrals, conducting intakes and screenings, reengaging former and existing participants to complete mandated services, orienting new participants to the Midtown Community Justice Center, and scheduling participants for services. The Case Manager will also be responsible for providing one-on-one case management support to participants in need of services. Once a participant is enrolled in programming, the Case Manager will provide regular written updates and compliance reports to the court, including to the judge, clerks, defense attorneys, and prosecutors. Responsibilities include but are not limited to: • Conduct comprehensive needs-based intakes and assessments for clients referred to Midtown Community Justice Center and from other Center project sites;, • Schedule participants for mandated social services and/or community engagement sessions;, • Maintain caseload of CJA participants and provide support with completing court mandates, including care coordination with outside providers;, • Conduct case management sessions and make referrals for a variety of social service needs including linkages to harm reduction/substance use and mental health services, housing, employment, benefits, and more;, • Maintain a comprehensive and up-to-date list of referral resources that offer a wide range of programs and services;, • Enter and maintain accurate data entry in CJA’s electronic case management database including outreach, case information, intakes, attendances, and case outcome data;, • Provide written updates for court stakeholders for all court-involved participants; Provide resource coordination coverage in the courtroom, as needed;, • Collaborate and maintain strong relationships with key stakeholders, prosecutors, defense attorneys, and other court and programmatic staff;, • Provide crisis intervention and de-escalation, as needed;, • Manage administrative functions of the front desk and greet guests, as needed;, • Participate in group supervision, staff meetings, site visits, and trainings;, • Actively create, promote, and maintain a respectful, inclusive, and anti-racist work environment;, • Participate in group supervision, staff meetings, site visits and trainings;, • Assist with other programmatic and administrative tasks to support Midtown Community Court, as needed;, • Actively create, promote, and maintain a respectful, inclusive, and anti-racist work environment;, • Work with all program staff and teams to ensure continuity of services for participants;, • Participate in occasional evening and weekend community meetings; and, • Additional tasks as necessary.Qualifications:, • Bachelor’s degree or a minimum of 3-4 years of experience working in a social service setting;, • Must be fluent in English and Spanish, with proficiency in both written and verbal communication is required;, • Experience working in a court or criminal justice setting strongly preferred;, • Experience with drug/alcohol treatment, harm reduction, mental health services, co-occurring disorders utilizing a trauma-informed and anti-oppressive practice required;, • Ability to effectively work with diverse client populations, as a team member in a multiracial setting;, • Ability to be highly organized with excellent time management skills;, • Excellent writing skills and attention to detail required;, • Strong organizational and time management skills;, • Commitment to, and experience using, holistic and strengths-based approaches, meeting participants where they are, as well as the ability to work with people from diverse backgrounds in a culturally responsive manner; and Position Location: Midtown Manhattan. Compensation: The compensation range for this position is $52,000 - $58,000 and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR MG3KRL9uLM

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